About XProtect NVR
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1. Milestone XProtect NVR Installer s Guide Target Audience for this Document This guide is relevant for people responsible for delivering and installing Milestone XProtect NVR surveillance systems If you are a Milestone XProtect NVR surveillance system administrator meaning someone who will have administrator rights and responsibilities on the Milestone XProtect NVR surveillance system once the system has been delivered and installed see the Milestone XProtect NVR Administrator s Getting Started Guide instead This guide does not contain relevant information for surveillance system end users More detailed information about using XProtect NVR is available in the XProtect Administrator s Manual as well as in XProtect s built in help system see page 11 Note however that when the XProtect software is used on an XProtect NVR the manual and help system will differ slightly from what you will experience on your XProtect NVR This will primarily be evident in the descriptions of installation and the licensing model as well as in the descriptions of the number of cameras and other hardware devices you are able to add to the system You will find however that the majority of the manual and help system content applies for XProtect NVR too Copyright 2012 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporatio2. applications the Smart Client and Remote Client are included with XProtect NVR To quickly and easily configure how client applications should be able to access the XProtect NVR server and which users should be able to use the client applications start the Configure User Access wizard Note however that the wizard gives users access to a cameras on the system if different rights are required for individual users you should use Advanced Configuration instead Under Advanced Configuration gt Server Access in the Management Application s navigation pane you can specify whether you want clients to be able access the XProtect NVR server from the internet how many clients should be able to connect simultaneously etc Under Advanced Configuration gt Users in the navigation pane you can configure who should have client access and with which rights www milestonesys com Page 10 Configure the XProtect NVR Milestone XProtect NVR Installer s Guide Use the Built in Help System XProtect NVR features a very comprehensive built in help system with help and advice on many levels The built in help system in XProtect NVR comes from the XProtect software When the XProtect software is used on an XProtect NVR the help system will differ slightly from what you will experience on the XProtect NVR This will primarily be evident in the descriptions of installation and the licensing model as well as in the descriptions of the number o
3. due to a problem on the online activation server itself a problem with your connection to the online activation server or to a problem with the specified information such as username or password e What to do Contact Milestone Support Ssupport milestonesys com who will investigate the issue for you If activation has already taken place on another system activation should not be necessary as another system is already running with your activated licenses If you believe that this is wrong contact Milestone Support Support milestonesys com who will investigate the issue for you How the XProtect NVR Is Configured When you first start it the Milestone XProtect NVR is configured as described in the following For more detailed information see the XProtect Administrators Manual Microsoft Windows e Disk 1 partition 1 HDD C Windows D Data 2 HDD C Windows D Data E Data e Windows Firewall has been disabled incl Action Center notification www milestonesys com Page 5 Get the XProtect NVR Up and Running Milestone XProtect NVR Installer s Guide e Windows Update has been disabled Updates are available through manual Windows Update BIOS e AC recovery is set to Last State Virus Scanning No anti virus program is installed on the XProtect NVR when you receive it Virus scanning must be avoided in specific contexts on XProtect NVR since virus scanning will use a considerable amount of system resou
4. the language used in the Smart Client www milestonesys com Page 6 Get the XProtect NVR Up and Running Milestone XProtect NVR Installer s Guide e When XProtect Smart Clients are installed on other PCs than the XProtect NVR language packs can easily be downloaded from the XProtect NVR e The Remote Client which users access by connecting to the XProtect NVR is also available in several languages Make Sure the XProtect NVR Is Up to date Service Releases The XProtect NVR is installed with the latest released software at the time of production To check if a software service release for the XProtect NVR has been made available in the meantime we recommend that you visit www milestonesys com Upgrade Video Device Drivers Video device drivers are small programs used for controlling communicating with the cameras and other hardware devices connected to the XProtect NVR Video device drivers are installed on the XProtect NVR at the time of production However new versions of the video device drivers so called Device Packs are released and made available for free on Milestone Systems website from time to time To check if a new Device Pack has been made available since the XProtect NVR was produced visit www milestonesys com look under Support gt Downloads and download the latest Device Pack When updating video device drivers there is no need to remove the old video device drivers first simply install the latest ver
5. and Archiving in the Management Application s navigation pane E 6 5 5 Eo Bs en Es t D D e x D A F HI D 8 z G a o 3 4 s z z g Ss s is 3 el E E G g a S S 7 p A Ss 3 z S 5 Es z S LE 7 a oS Uz 3 3 e E Se s gt gt it E E i i g S 5 g e S S F Configure Events amp Output Events for example based on input from sensors can be used to automatically start stop recordings to automatically send notifications etc Output can be used for activating external units such as sirens or lights output can be triggered automatically by events Users can also activate events and output manually from their clients The use of most input events and all types of output requires that external sensors are wired to input output I O connectors on the hardware device in question and that I O operation on the hardware device is supported by XProtect NVR Check the Device Pack Release Notes available from the Downloads section of www milestonesys com to see if I O operation is supported for the hardware and firmware used in your customer s installation You configure events and output under Advanced Configuration gt Events and Output in the Management Application s navigation pane Once you have configured events the events can be used with features throughout XProtect NVR regardless of where sensors users etc are physically located Configure Clients amp Users Two client
6. e the XProtect NVR server itself is located Configure Cameras You can specify a wide variety of settings for each camera connected to the XProtect NVR system Settings include video format resolution motion detection sensitivity where to store and archive recordings any PTZ preset positions association with microphones etc You configure cameras under Advanced Configuration gt Cameras and Storage Information in the Management Application s navigation pane PTZ Cameras You can easily use PTZ Pan Tilt Zoom cameras with XProtect NVR Such cameras can be operated manually as well as by selecting pre defined presets Check the Device Pack Release Notes available from the Downloads section of the Milestone website www milestonesys com to see exactly which PTZ features are supported for the PTZ camera hardware and firmware used in your customer s installation You configure PTZ presets and automated PTZ operations individually for each PTZ camera Under Advanced Configuration in the Management Application s navigation pane select Cameras and Storage Information then double click the required camera Tip If your customer has analog PTZ cameras attached to video encoders such analog PTZ cameras can be used too However they require a bit more initial configuration In the Management Application s navigation pane expand Advanced Configuration gt Hardware Devices double click the required hardware device and specify PTZ Dev
7. eras and other hardware devices such as video encoders to the XProtect NVR system through a wizard The maximum number of cameras you are able to add to the XProtect NVR depends on the specific version purchased If video encoders are to be used on the system bear in mind that video encoders can have more than one camera connected to them For example a fully used four port video encoder will count as four cameras If microphones are attached to hardware devices they are automatically added as well Note that it is only possible to use one microphone at a time with XProtect NVR Before adding hardware devices make sure you have configured their IP addresses passwords etc as described by the hardware manufacturers Then do the following www milestonesys com Page 8 Configure the XProtect NVR Milestone XProtect NVR Installer s Guide 1 Inthe Management Application click the large Add Hardware Devices button to start the Add Hardware Devices wizard Qe 1 Add Hardware Devices 2 Select a hardware detection method and follow the wizard Tip We recommend the Express option it scans the network for relevant hardware devices and helps you quickly add them to the system Note however that the Express option only scans for hardware devices supporting device discovery a method with which hardware devices make information about themselves available on the network and only on the part of your network subnet wher
8. esses S Select Bue DEE TEE 8 Add Cameras and Other Hardware DeviCe S s s 8 COMMOULE e Ed CN 9 Configure Scheduling amp Archiving sees 9 Configure Events amp Output ssssssus2 s x 10 C nfig r Clhents amp USErS ccccccedeqccetnascevacedsactucnsuertecedunincniunrdenedenneeenmens 10 USE THE BUILT IN HELP SYSTEM ssssssusnnsnsnnnnsnnnnnn LL www milestonesys com Page 3 Contents Milestone XProtect NVR Installer s Guide About XProtect NVR XProtect NVR is a unique out of the box IP video management software solution delivered complete with computer hardware containing pre installed operating system and surveillance software It all comes in one package with no need for additional software installation The XProtect NVR is powered by Milestone s market leading XProtect video management software It includes a wide set of easy to use features that allow users to view live and recorded video and rapidly investigate incidents and export related video material from the XProtect NVR The pre loaded software and system configuration wizards ensure minimal deployment effort XProtect NVR s high performance hardware and disk system ensures trouble free operation and secure storage of video recordings Milestone XProtect NVR includes e Computer hardware which is a ready to use PC pre installed with optimized XProtect software and Micro
9. f cameras and other hardware devices it is possible to add to the system You will find however that the majority of the help system s content applies for XProtect NVR too The help system will provide you with information TP Hep Milestone XProtect Essential 1 0 Tog on ka deeg Contents Search Favorites Glossary S 2 Se Configure Archiving Locations R e Concepts such as What is a PTZ camera i ore configuring locations consider whether you want to use static or dynamic archiving paths e Static archiving paths mean that for a particular camera archiving will take place to a particular location and to that location only Static archiving paths are in principle individual for each camera but they do not have to be unique ca eras Can eas e Procedures such as How do I configure a PTZ Camera Ou Can Configure static archiving path v the general Recording amp Archiving Paths properties Individual cameras In the e Basic facts such as Can I use the character when I name a PTZ camera General Recording amp Archiving Paths n the Management Application s navigation pane expend Advanced Configuration click Cameras and Storage Information and specify required pr Tip If several cameras should use the same path use the general Recording amp Archiving Paths properties There you get a template feature which lets yc ecify shared archiving locations im just a few clicks e Useful
10. ice properties 360 Lens Cameras If required you can also use dedicated 360 lens cameras for 360 panoramic images with XProtect NVR First under Advanced Configuration in the Management Application s navigation pane select Hardware Devices then double click the hardware device to which the 360 lens camera is attached and verify that 360 functionality is enabled Then under Advanced Configuration in the navigation pane select Cameras and Storage Information double click the required camera and configure the 360 view Configure Scheduling amp Archiving Does your customer want some cameras to transfer video to XProtect NVR at all times and other cameras to transfer video only within specific periods of time or when specific events occur With www milestonesys com Page 9 Configure the XProtect NVR Milestone XProtect NVR Installer s Guide 7 the scheduling feature you can specify this as well as when to send notifications to users of the system Schedule Sottinen Carera T Sarad Archiving is an integrated and automated feature that helps store tes recordings beyond the capabilities of XProtect NVR s standard oe database With XProtect NVR s default settings archiving takes place once a day or whenever databases become full you can specify additional archiving times if required JEH 5 5 In E You configure scheduling and archiving under Advanced Configuration gt Scheduling
11. ket s widest range of cameras A complete list over supported cameras and other hardware devices is available at www milestonesys com support The XProtect NVR lets you choose between eleven different languages in the Management Application The XProtect Smart Client is available in more than 20 languages www milestonesys com Page 4 About XProtect NVR Milestone XProtect NVR Installer s Guide Get the XProtect NVR Up and Running The XProtect NVR comes with a temporary license that has a grace period of 30 days You must activate the license before the end of this grace period Activate the License 1 Ensure that your system is connected to the Internet 2 On the Management Application s toolbar click File Activate License Online 3 When your license file lic is successfully updated click Close Your XProtect NVR is now activated and ready to use You can see any updates in the Hardware Device Summary table Once activated your system no longer needs to be connected to the Internet Online Activation Error Messages Under rare circumstances you may receive one of the following error messages during online activation Should you receive one the following list of Problems and What to do will help you identify the problem Unable to access license server Error activating license License not allowed Feature not registered Feature already in use Failed to login e Problem Online activation was not possible either
12. n All other trademarks mentioned in this document are trademarks of their respective owners Disclaimer This document is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in this document s examples are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended XPNVR20 ig 1 310112 www milestonesys com Page 2 Target Audience for this Document Milestone XProtect NVR Installer s Guide Contents ABOUT XPROTECT NVR kee KEREN KEE KREE KEE REES ere enn amp GET THE XPROTECT NVR UP AND RUNNING 5 Activate th License crisser rar 5 Online Activation Error Messages EEN E ENNEN 5 How the XProtect NVR Is Configured sssss2s22 22 5 MITOSO WINGOW S esseri eriaren EErEE Eaa 5 PIO ar A O E tee 6 VraS oea e E aE E EEEE E 6 Milestone Software ANERER ENEE ENN 6 Make Sure the XProtect NVR IS Up to dat s 7 DOT VICE R Ea Ee 7 Upgrade Video Device Drivere ee EEN EEN 7 CONFIGURE THE XPROTECT NVR THROUGH THE MANAGEMENT APPLICATION ccccccseseeeececceecseeese
13. rces on scanning surveillance system data notably data in databases containing recordings Virus scanning may also temporarily lock each file being scanned which may further impact system performance negatively Virus scanning may even corrupt recording databases and render your surveillance system recordings useless Therefore e Do not use virus scanning on folders containing recording databases by default D and all folders under that location e Do not use virus scanning on archiving locations e Do not use virus scanning on files with the following file extensions which are all surveillance system related o blk idx pic Pqz StS ts O O O O The organization in which the XProtect NVR will be used may have strict guidelines re virus scanning but it is important that the above locations and files are exempt from virus scanning Consult the organization s IT system administrator if in doubt Milestone Software e For you convenience an administrator user has been pre defined in the XProtect Management Application o User name admin o Password admin e The default recording and archiving paths are set to D e 8 and 16 camera views have been pre defined in the XProtect Smart Client making it easy for XProtect Smart Client users to begin viewing video from the surveillance system e Language packs for the XProtect Smart Client are installed on the server giving the user easy access to change
14. sion on top of any old version on the XProtect NVR www milestonesys com Page 7 Get the XProtect NVR Up and Running Milestone XProtect NVR Installer s Guide ti Configure the XProtect NVR through the Management Application The Management Application is the XProtect NVR s server side user interface all management of your Surveillance system is handled here In the Management Application wizards guide you through common tasks such as adding cameras and other hardware devices to the system Detailed configuration without wizards is of course also 7 possible You can configure multiple cameras events qa users etc in one go E TELTET f TT x K gt K You access the Management Application by double clicking the Management Application desktop onic ani Shortcut Alternatively use Windows Start menu Start gt All Programs gt Milestone gt Management Application see Select Language To select required language for the Management Application do the following 1 Inthe Management Application s menu bar select Application Settings gt Application Behavior to open the Application Behavior window 2 Inthe Application Behavior window select Language and then select required language from the list 3 Click OK 4 Restart the Management Application After restart the new language settings will become effective Add Cameras and Other Hardware Devices You add cam
15. soft Windows 7 Professional operating system e XProtect NVR Management Application which you use for configuring your surveillance system The Management Application is pre installed on the PC when you receive it e XProtect Smart Client which you use for viewing live and recorded video The XProtect Smart Client is also pre installed on the PC when you receive it ready to show video from your network cameras If you would rather view video on another PC you can easily install an XProtect Smart Client on another PC See page Error Bookmark not defined for further information e XProtect Transact which links your live video with your transaction data XProtect Transact is available for installation on the desktop of your XProtect NVR For information on how to get started with XProtect Transact see the User s Manual available at http software milestone dk XProtect 20Transact 2025e Manuals XPT Users Manual od f You must buy a Transact license in order to activate and use the functionality e XProtect Mobile which allows you to view live and recorded video from XProtect NVR on a mobile device The XProtect Mobile server installer is available for installation on the desktop of your XProtect NVR For information on how to get started with XProtect Mobile see the User s Manual available at http software milestone dk XProtect 20Mobile 2010a Manuals MilestonexXProtectMobile Users Manual en US pdf XProtect NVR supports the mar
16. tips such as keyboard shortcuts etc Dynamic archiving paths allow greater flexibility and are thus highly v The help system matches the tasks you work on and a search feature quickly lets you find related information To access the help system from anywhere within the Management Application click the Help button in the toolbar Alternatively press F1 on your keyboard The Smart Client features a similar help system www milestonesys com Page 11 Use the Built in Help System Milestone Systems offices are located across the world For details about office addresses phone and fax numbers visit www milestonesys com mM e The Open Platform Company
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