User Manual
Contents
1. VO EEES So SI amp lt gt Toggles upper and lovver case Initialization Booting If your network administrator or Internet service provider installed your phone the phone will connect automatically to the network After it has booted it will enter the idle state When this state has been reached the time and date are displayed in the first line of the display 14 11 2005 9 BRA DHD Rega Call Log 12 e Installation snom 200 User MANUAL V2 02 If the phone does not reach this operation mode and also fails to reach the logon mode see below you should consult your network administrator or Internet service provider or refer to the Administrator Manual Selecting the language The language is set to En a different language press the lish by default In order to change it to key e Call Forwarding KO F Time H Juan Go to the submenu General Settings with the O o O v General Settings gt Contrast Lana Rinalone Press softkey Lang to select this menu entry keys NN Language Erali gt and set it to your choice Press to activate your selection snom technology AG e 13 snom 200 User MANUAL V2 02 14 e Installation snom 200 User MANUAL V2 02 Logon Mobility In business office environments desktops are sometimes shared by different employees at the same time or at different points in time e g employees working different shifts e2. here from Click here to save the current address book 50 e Call Register Upload Address Bock Cu Mii Fill ma tin all i Maid jl ris san A Pits Aere SAUS MA ITER ACA ns With Save Target As can save the phone book content in a comma separated file containing the current address book entries CSV Comma Separated Values Coon VU TE AR IR A Lula d D E Cop Zu Dr d Add be Prados ES fet e roba grda 10 Oe Ty lr Pacer Teo cl lr ar gt hk s a birak snom technology AG e 51 snom 200 User MANUAL V2 02 Import Upload Address Book Cu Hai Fell Serres eldr Panta pa FIST CE Ex Cle cre to 522 Get cu Tarn acdesi aco To load an Address book from a file click on the Browse button on the page Phone Phonebook in the section entitled Upload Address Book CSV Select the pre stored csv file from the storage medium and then press the Load button just below the edit box E la Vir casita Fri La 8 ECO UC ada Fr L EE AA ATA Ajri Ki ral eu vg ex mix En du ad A dix o G T EE A len 3 Sc m us BE A ad Ushal All es Sock CN mul mo ab 1 tals TES 52 e Call Register snom 200 User MANUAL V2 02 This will add the address book entries in the stored file to the address book of your snom 200 Name and Address fields refer to the column numbers in which these field
3. 200 has an integrated web server to configure its settings If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser after boot up In case you do not want to use DHCP you must specify the IP address netmask gateway DNS domain and DNS server statically to ensure correct operation I Leer ev Z magret elo es ke koaome O Your phone we sii re Il ens pete GG bi Mel ae Disled Murber sh Hier Ve DE See ala APA RIA bed Cals Fa Fa feber Ree ved Cale BR ELrrE Web configuration Start your web browser e g Netscape IE Enter the IP address of the phone as the URL e g 192 168 0 100 If you do not know the IP address please ask your network administrator or press and have a look at your phone s submenu Information and select item IPAdr snom technology AG e 59 snom 200 User MANUAL V2 02 a You will find a selection menu at the top Phone Settings Move the mouse pointer over the menu item settings You should now see a drop down menu with submenus appear a Just click on the desired submenu e g Base and the current settings of this submenu are displayed You can now modify and store the values by using the mouse and keyboard To store the changes made just click on the SAVE button which you will find in the upper lower section Do NOT press SAVE if you want to discard the changes Options The following op
4. Transfer 40 U Unmute 29 V Voice recorder see Programmable Keys snom technology AG 67 snom 200 User MANUAL V2 02 IJ 2003 snom technology AG snom technology Aktiengesellschaft Pascalstr 10b D 10587 Berlin phone 49 30 39833 0 mailto info snom de http www snom com 68 e snom 200 User MANUAL V2 02 Reader s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have These help us to improve the quality and usefulness of our documentation Please send your comments and suggestions to snom technology AG Attention Marketing Department Pascalstr 10b 10587 Berlin Germany FAX 49 30 3990 7839 Manual Name User Manual snom 200 Version V2 02 Date 12 November 2003 Excellent Good Fair Poor How would you rate the manual overall Are the installation instructions effective Are the Configuration Instructions effective Is the manual properly organized Are the illustrations usefull and easy to understand Are the suggested and default values useful OOO0O000 0000000 0000000 OOOO0000 Is the index useful Did you find any errors in the manual Please reference page and paragraph How might we improve this manual Company Name Telephone Thank you for taking time to fill out this form snom technology AG e 69 snom VoIP Phone snom 200 User Manual 12 Nov 2003 Version V2 02 O 2003 snom technology AG All rights reserved S
5. for a few seconds the phone will remind the user to press the key in order to start the call snom technology AG e 23 snom 200 User MANUAL V2 02 TIP E 164 numbers E 164 is the standard that defines normal phone numbers They may contain digits from 0 9 and H 323 differentiates between these numbers and H 323 addresses that may contain alphanumeric characters Several Gatekeeper implementations do not differentiate between E 164 numbers and H 323 addresses If you encounter problems try specifying the number as an H 323 address LN 4S ee url Clear Key mapping El Moves the cursor to the left ds Moves the cursor to the right C lt Deletes the character to the left of the cursor 123 Changes input mode to numbers URL Changes input mode to capital letters url Changes input mode to small letters ED Dials the number ES Aborts the dialing Dialing an H 323 SIP address An H 323 SIP address can be entered via the alphanumeric block You will find the symbol by pressing the numeric key 1 several times 24 e Basic Functions snom 200 User MANUAL V2 02 kuer test com URL Lkm Clear Key mapping Cr Moves the cursor to the left cS Moves the cursor to the right C lt Deletes the character to the left of the cursor 123 Changes input mode to numbers URL Changes input mode to capital letters url Changes input mode to small letters O Dials the H 323 SIP address if e
6. outgoing line is marked at the registrations screen with a directly in front of the registered SIP line SH SooBintern nom de Hext Edit 18 e Logon snom 200 User MANUAL V2 02 DND mode on off Independent from Logon Wizard settings the DND functionality is available in the snom menu DND is short for Do Not Disturb If this mode is activated it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone If there is a mailbox set up for you the calls are redirected to this Before this mode is activated you will be asked if you really want to change to this mode In idle screen DND is displayed in the middle of the first line of the screen if the mode is activated Do not disturb Or kt 14 17 2503 DHD 9 ICANN DHC Rea Call Log snom technology AG e 19 snom 200 User MANUAL V2 02 20 e Logon snom 200 User MANUAL V2 02 Basic Functions Idle state In idle state the phone shows the date and time in the first line of the display and the second line shows the currently valid functions mapped onto the three softkeys lee Ll Pe 2005 9 RAF DHC Rega Call Log Dialing There are two methods with which to begin a call from the idle state of snom 200 You can either start dialing with the handset resting in the cradle and then pick it up or you can pick up the handset and then dial the number In the latter case you wi
7. with a preceding Diverting all calls By selecting the option Always in submenu Call Forwarding every incoming call is diverted immediately to the number set without ringing the phone To disable this feature simply select Off Divert when Busy By activating the option Busy in submenu Forwarding Options every incoming call is diverted to the number set if another call is already in progress Divert when not answered In sub item Time of submenu Call Forwarding you can set the number of seconds after which every incoming unanswered call is diverted to the number you have also set up here Note To activate immediate call divert see above Call completion The call completion functionality helps the user to establish calls successfully even if the other party is busy or not answering 42 e Advanced Functions snom 200 User MANUAL V2 02 On busy This is helpful if the party you are trying to reach is busy If call completion support is enabled the following window will appear ri LL Cancel By pressing CC key call completion is activated and the phone waits for the other party return to idle Pressing Cancel cancels the call completion attempt Weiting 4 4501ntern nam Cancel When the other party becomes idle the following window appears Dial 44601ntern Snom de Cancel By pressing ES key the phone will dial the number again in orde
8. 2 On busy EA AAA A AE AA AAA RN A E EEE EE ZE ere 43 LD TIMES FOR ES iaa oia 43 Message Waiting Indication MWI s ssssssssesrsrerererrr rerer rr rs rr rr rr rr rr rr ns 44 Conducting a Software Update 44 Additional PBX ge 45 Pickup dai id pisa dada ation 45 Conference RN RARO 45 Call Register anni 7 PRONE DOOK araea a e e ai ia 47 Adding an entry Seele Ee EE ENEE Ee Ee 48 Editing an entry A Sg EE Ge S E PA E EE Gelee 49 6 e Table of Contents snom 200 User MANUAL V2 02 Export Ve 50 Import O O eet 52 Call Lists A entes A A A A A do i A A E E dm a enr et etre 54 Specdiblala intactas 56 Dialing TEE 56 Editing speed dial entries A AA E A A Ne dde ee one de een es led tesi detecta 56 DE IS bios 57 Browsing AA A A A AE AAA A ti A E T AAA de EEN GE 57 Adding ER el eC penne eres 58 Removing a 2 101 0 0 012 RS 58 Settings Via Web Browser viii 59 ODUONS POPECN q lr ee 60 Redirection GEES 60 Base EE 62 APpend LE EEN e Standard COnrormanGe EEN 63 TL o snom technology AG e 7 snom 200 User MANUAL V2 02 8 e Table of Contents Installation Delivery Content Please check whether the delivery contains the following parts z The base unit with display and keypad a The handset The handset cable The power supply optional Safety Notes Please observe the following safety advice It is crucial for the safe and reliable operation of the device Power supply You have two options fo
9. 5 connector at the edge of the phone named PC or UPO is for daisy chaining further Ethernet devices without the need for a second Ethernet connection line If you are using an external power supply insert the plug of the power supply into the connector next to the data line and hook up the casing into the mains If you want to use a headset it can be connected to the audio jacks on the rear side of the snom 200 The connector named in is for the microphone 10 e Installation snom 200 User MANUAL V2 02 Keypad The numeric keypad with the keys 0 to 9 and is used to enter digits and letters Depending on the operating mode different actions can be performed see the table below Entry of digits only e g when dialing a phone number Type in letters and digits by pressing the keys repeatedly similar to a cellular phone The Y key is used to invoke the menu To cancel actions or input the CANCEL key ED can be used The EP key confirms actions selections and inputs Depending on the operating mode the keys can have context specific meanings and are described in this user manual Softkeys F1 to F3 are context sensitive function keys Their current mapping is depicted in the bottom line on the display through texts The keys of the numeric block in different operating modes are shown below snom technology AG e 11 snom 200 User MANUAL V2 02 o eoo eoo 1 1
10. Basic Functions snom 200 User MANUAL V2 02 O or EB function key and the number guessing is temporarily switched off for this session of editing a phone number Terminating a call You can end a call by setting the handset on its cradle pressing the hook switch or pressing Cancel The snom 200 will terminate the call and return to the idle state Incoming call When your snom 200 is called it rings and displays the following screen de Der All Deng Accepting a call Picking up the handset or pressing will accept the call The snom 200 is now in a call Ade Hr A6 Aer Mute He adr snom technology AG e 27 snom 200 User MANUAL V2 02 IJ Key mapping a ae Hold resume call Xfer Transfer call NE ie Handsfree mode on off Mute Unmute Mutes unmutes the microphone QQ Changes the volume HeadRJ Head Switch to HeadsetRJ connector Headset Hand chinch connector or Handset See below for a further description Denying blocking a Call When the snom 200 signals an incoming call you have the option to deny the call with Deny och ooh dd Dery A11 Der If you decide to press Deny All the caller will be placed on the deny list and will always be denied automatically Adjusting the volume While conducting a call you can use the arrow keys to invoke the volume control 28 e Basic Functions snom 200 User MANUAL V2 02 Key mapping El Reduces the volume in single
11. PhoneEk Key mapping ES Scrolls to the next call El Scrolls to the previous call Details Shows details of this call Clear Deletes the current entry w Off Dials the number of the current entry E gt Returns to the idle state For example after choosing the missed calls the most recent missed call is displayed first 54 e Call Register snom 200 User MANUAL V2 02 44 Details Clear After pressing Details the call details are displayed To 447 Edit Le Clear You can step through the Details with the ES key Call details shown are To From Time and the number of times you missed a call from the same phone From 444 gt Edit Saue Clear Tine 3S 3lPPr Edit SAR Clear Missed 1 gt Edit Le Clear snom technology AG e 55 snom 200 User MANUAL V2 02 Key mapping You can use the current entry for your next Edit call and possibly edit the number before calling it S Saves the current calling party to the phone ave book Clear Deletes the current entry Off Hook Dials the number of the current entry ES Returns to the previous window Speed Dial The snom 200 supports speed dial of up to 33 numbers These are mapped onto the numbers 0 30 and Dialing Speed dialing is initiated by simply typing in a number from 0 30 or respectively and confirming with the key In this way 33 speed dial numbers can be called up without having to look at the d
12. Pressing the button when a call is in progress at that key indicated by the constantly on LED will put the call on hold C Pressing any button while editing a number for dialing at that key will erase the number and the phone will go to idle state Each of these different options will now be explained in detail 30 e Basic Functions snom 200 User MANUAL V2 02 Line Line can be used in one of the following ways a To map a local sip line A user can assign the local lines to programmable keys by selecting this option and setting the url of the local line as argument to that key setting e g if a phone has 2 registrations 501 my proxy com and 502 my proxy com The user has the option to map two programmable keys to each one of these lines by selecting Une and setting the respective sip url as argument In this case all the calls to a particular line will go to its matching programmable key e g if 502 my proxy com is mapped at key P2 the LED on that key will start blinking if there is an incoming call on that line Similarly if the user presses P2 in the idle state 502 my proxy com will become the active line for that call This feature enables the customers to use their different sip accounts as they would use different PSTN phone lines It is also possible to assign different ringtones for each sip line in order to make an acoustic differentiation This can be done either at the proxy or at Settings Sip Lines page on the p
13. User Manual snom 200 Version v2 02 snom technology AG Pascalstr 10b 10587 Berlin Germany 2003 snom technology Aktiengesellschaft All Rights Reserved This document is supplied by snom technology AG No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG snom technology AG reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or changes Trademarks PowerDsine is a registered trademark of PowerDsine LTD RedHawk is a registered trademark of Red Hawk CDT Tedas is a registered trademark of Tedas Technology GmbH All other trademarks and registered trademarks are the property of their respective owners Foreword Congratulations on the purchase of your snom 200 Voice over IP telephone Telephony is part of our everyday life Over a period of more than 100 years a form of communication has evolved that is impossible to ignore In spite of the new technology base of the snom 200 most of its look and feel will be very familiar to you and you should be able to use it intuitively The world of the Internet on the other hand has opened up a whole r
14. ame is displayed Number Only the number is displayed Number guessing Here the number guessing functionality can be activated or deactivated Press the menu key in the idle state and select the submenu Settings Base Number Guessing 62 e Call Register Appendix Standard Conformance Name and address of manufacturer snom technology AG PascalstraBe 10B 10587 Berlin The snom technology AG assures that the product Type VoIP Phone Model snom 200 conforms with the following standards EMC standard 89 336 EWG incl all appendices Low voltage standard 73 23 EWG Safety Standards EN 60950 1992 incl all appendices Electromagnetic Standards EN 55022 9 98 Class B EN 55024 9 98 EN 61000 3 2 1995 A1 1998 A2 1998 A14 2000 EN 61000 3 3 1 95 Place Date Dr Christian Stredicke Berlin 12 Nov 2003 Vorstand MD snom technology AG e 63 64 e Appendix A Adding an entry 48 Adjusting the volume 34 Base 62 blocking a Call see call Booting 13 Browsing 57 C call 27 Accepting a call 27 blocking a Call 28 Call completion 42 Call Diversion 42 Call Lists 54 Denying a call 28 Incoming call 27 Terminating a call 27 Call completion see call Call Register 47 Conference see also PBX Features Consultation Transfer see Transfer Index D Delivery Content 9 Denying a call see call Deny List 57 Adding a number 58 Removing a number 58 Destination see Programmable Key
15. ange of new possibilities Many users work with web browsers and Own one or more email accounts These users will find it easy to manage the phone via its web interface or to make a call to for example sip john domain de We are confident that developments in the computer industry will follow those in the telecom world VoIP is not only about transporting speech over data networks It is about interoperability and breaking up a vertical market as well as streamlining business processes by seamlessly integrating the telephone into computer networks and applications With its technical flexibility snom s commitment to all open and relevant standards and our cooperation with other vendors in the VoIP industry the snom 200 represents a safe investment for the future We would like to take this opportunity to wish you a great time in the VoIP world snom technology AG snom technology AG e 3 snom 200 User MANUAL V2 02 Note to the reader This manual is a user manual describing the snom200 running in user mode You will find the administrator mode and further information in the administrator manual The current version of this user manual can be obtained from http www snom com download man_snom200e pdf Table of Contents FOCO Wy ONG msc Note to the reader sas 4 INS t ll CIO Murcia tii DEVET e RT LEE 9 ee 9 Power supply ee 9 Setting up the Phone 10 Cleaning GE ee 10 Connecting the phone E m
16. ate Bo Del et 10 K N PO Ones E EE AA A E a 11 IMANI O EE 12 Booting EE 12 Selecting the language RN NANO 13 eTe Tea E MODIY AO 15 EO COL WIZA EE 15 REJIS Straton Medardo is nuit 16 Logon KREE 16 Logoff USC PRESA AN RA 17 Select outgoing line EE 18 DND mode on off Weder Ee EE 19 Basic FUNCIONA Suicida 21 DSS SUA EE 21 DIO aa ode 21 Input Modes GE Bee e eege ee TOR ARR CEE E See 22 Dialing a phone number EE 23 Dialing an H 323 SIP address A EE EEN 24 Dialing an TP address DEE 25 Number guessing EE 26 TEC CEC acallar dadas 27 snom technology AG e 5 snom 200 User MANUAL V2 02 IN COMING CAN ni a 27 Accepting a Cal ess 27 Denying DIOCKING lt a Calva 28 Mute UNMU EE 29 Handset Handsfree Headset aii 29 Programmable EEN 30 Line PTEE E E A A E A E A E SR NN 31 Destination PORTAR 31 Intercom Deel E EE AE E E EE 32 Park orbit ER RARO ET 32 Voice recorder A AA RO EE TES RO RE OR CO ARNESEN Er E 32 DTMF EE 33 MO EE 33 Adjusting the volume in idle mode 34 RINO ONG Sarnen et aie 35 DISDIAY CONTASE eher eege 36 FTO MAELO raras ns 37 Advanced FUNCTIONS ounen KK KN KN KEN KN KN KN KN ENK NN KN ER KN KN Ku DI FOV ANNE FeSUME asa ce Ges 39 AS O E 40 PIECE Mans oa aca dado rindas 40 Consultation Transfer A ai 41 CON T NERS ee Ca aa et ar de 41 Call DIMErSION EE in Re tte do EE 42 Diverting all calle iii ocorren 42 Divert vvhen Busy IE Emma East 42 Divert when not answered A A REP 42 Call eren e gd e EE 4
17. dit Press Edit to start editing the registration line information First type in the phone number of the user cael lEs 16 e Logon Accounts lEs TTi After confirming with the registrar gatekeeper address should be typed in 123 Intern Snom Cel KA KA d d 10 UI pai Ges Li dr ce CR 3 UI UI 3 LL Ai i After pressing the whole registration line is shown again Sr rirriintern s nom Oe ext Activate Edit Logoff user Choose the registration line where you want to logoff the user and press Edit Se ofrrG intern enom de Hest Activate Edit snom technology AG e 17 snom 200 User MANUAL V2 02 Account lEs TTi Remove the current phone number with CP confirm this and the following registrar gatekeeper entry by pressing ES Registrar gatekeeper entry can remain filled in for later use Select outgoing line Select the registration line you want to use as your outgoing identity for the next call by pressing Next Lk 4drBintern s nom de Het Edit And activate the chosen registration line by pressing Activate Zi SaoBintern s nom de ext Activate Edit By choosing a different registration line your originator phone number is changed to this line This means that different people can start calls from the same phone with their own originator phone number and the called phone will display this current outgoing line information The current
18. e Goes to the next submenu ES Enters the submenu CES Returns to the previous screen state Adjusting the volume in idle mode In the menu sub item Volume Settings the following window is displayed e Volume Settings Hand Head Speak er Here the volume of the handset speaker headset speaker or casing speaker can be adjusted Select one of the three choices A tone is played back at the selected volume and you can decide on the desired setting 34 e Basic Functions snom 200 User MANUAL V2 02 Key mapping El Reduces the volume in single steps d Increases the volume in single steps ES Sets the volume and returns CS Returns without setting the volume Ring tones In the menu sub item General Settings the following window is Called up v General Settings gt Contrast Lana Rinalone Select the submenu RingTone Here the ring tone can be set Select normal melody Ringer 1 The selected ring tone is played back and you can decide on the desired setting snom technology AG e 35 Key mapping Ki snom 200 User MANUAL V2 02 Moves the cursor to the next ring tone Moves the cursor to the previous ring tone Activates the selection and returns Returns without changing the ring tone Display Contrast In the menu sub item General Settings the following window is called up General Settings Contrast Lana Rinalone Select the submenu Cont
19. hone web interface b To map a sip url for call pickup Selecting this option with an sip url as argument will subscribe for dialog state changes of the phone with that registration The LED on that key will show the status of the registration as idle talking or ringing by varying frequencies of blinking This allows the user to pick up a ringing call remotely just by the press of a button An example of its usage can be mapping the office reception phone line at the phone of a company secretary If for some reason a ringing phone is not answered at the reception the secretary can see its ringing status by the blinking LED and pick up the call simply by pressing that programmable key In this way no calls go unanswered C Free Key Line is also the default setting for the programmable keys If no argument is set the keys are treated as free Outgoing and incoming calls not bound to any other key go to the first such free key Destination The user can map a sip url to a particular programmable key by setting this option and providing the url as argument This option can be used in the following ways a If the sip line 505 my proxy com is bound to key P3 with this option all calls coming to the phone from this number will go to P3 snom technology AG e 31 snom 200 User MANUAL V2 02 b If on the other hand P3 is pressed during the idle state 505 my proxy com will be dialed as it is set as destination for this ke
20. isplay Editing speed dial entries The speed dial numbers can be conveniently set up with the built in web interface page of your phone 56 e Call Register snom 200 User MANUAL V2 02 Speed Dial 1 DC TT Cr a PL LE ee eS AS ES E Deny List The snom 200 gives you the option of putting numbers on a deny list to prevent you being disturbed Browsing Via the submenu Phone Phonebook you can reach the phonebook window which also provides the information for the deny list snom technology AG e 57 snom 200 User MANUAL V2 02 AS Le Address Book ATTE Poe Aa Cl mel Bala wilen i I Jan A ll E EL CO EI EE aL YES um ut Tut F al The numbers to be denied are displayed here and marked with contact type deny Adding a number While you are being called you can press the deny list key Deny All This will not only deny the call but will also add the number to the deny list In addition any number can be added to the deny list by adding a new entry via the phonebook webpage and marking it as Deny List Removing a number Removing a number from the deny list is possible via the phonebook webpage by clicking onto the small red crossed icon at the end of the line that you want to delete 58 e Call Register snom 200 User MANUAL V2 02 Settings via Web Browser It is usually more convenient to use a web browser to configure the settings The snom
21. ll have to press to indicate that the number is complete and dialing can commence KEE Cancel The snom 200 shows the current communication status in the display snom technology AG e 21 snom 200 User MANUAL V2 02 Input Modes Dependent on the context various types of inputs are possible The active input mode is sometimes indicated by example during editing a phonebook entry in the top right hand corner of the display 123 Only digits can be entered Upper case mode By pressing lower case mode can be toggled Lower case mode Use to activate upper case mode ABC abc Key mapping for input Moves the cursor to the left A Moves the cursor to the right Deletes the character to the left of the cursor clear Clears the input C lt 123 Changes input mode to numbers URL Changes input mode to capital letters url Changes input mode to small letters As indicated in the table above with 123 URL or url the input mode can be changed After using a specific input mode for dialing a number the phone saves this mode as default for future use If you want to use a different mode begin dialing and if the mode is wrong choose your preferred mode and continue dialing 22 e Basic Functions Dialing a phone number A telephone number is dialed with the numeric keypad geld Je ur I C Clear If block dial is on this is the default and the user has not done anything
22. ntered correctly E gt Aborts the dialing Dialing an IP address The IP address can be entered via the numeric block Please use the key instead of the dot Pp RS AED ur I C Clear snom technology AG e 25 snom 200 User MANUAL V2 02 Key mapping Els Moves the cursor to the left ds Moves the cursor to the right C lt Deletes the character to the left of the cursor 123 Changes input mode to numbers URL Changes input mode to capital letters url Changes input mode to small letters lt gt Dials the IP address if entered correctly ESC Aborts the dialing of the IP address TIP Dialing an 1P Address When calling an IP address the called phone or computer cannot determine which user you want to reach In SIP mode it is assumed that anonymous is being called and with H 323 no assumptions are made This works with many phones and applications Therefore you should only use this method in exceptional cases as the entry of IP addresses is rather cumbersome Number guessing For your convenience this functionality offers you the first number from dialed numbers missed calls received calls or phonebook that matches the beginning of the number you have already typed in If the displayed number is not what you expected you can get the next matching number by pressing the key in alphanumeric modes Otherwise continue typing your desired number or press the 26 e
23. phone is ringing and you want to pick up the call with your own phone you need to press the P key This functionality works also with TEDAS Phoneware Server and Innovaphone ip400 Conference If the phone is connected with two calls one on hold and one active you can connect all three phones in a conference by pressing function key Cnf On 424 Bib afer Mute Crt Up d Z i Hell Aer Mute nt Off By pressing function key Cnf Off the conference will be disconnected again This functionality works for example with TEDAS Phoneware Server snom technology AG e 45 snom 200 User MANUAL V2 02 46 e Advanced Functions snom 200 User MANUAL V2 02 Call Register Phone book The snom 200 contains an internal phone book that can be reached from the phone s idle state by pressing the Call Log key lee Ll Pe 2005 9 BBA DHC Rega Call Log followed by the 5 key Select List Missed Received A and end up by pressing PhoneBk Select List Dialed FhoneEk which leads to a screen like the one below snom technology AG e 47 snom 200 User MANUAL V2 02 Kate Wilson Hext Edit Clear Key mapping Next Scrolls to the next item Edit Enters the edit mode for the selected entry Clear Deletes current item off Hook Dials the number of the selected entry CES Returns to the idle state Adding an entry In order to add a new entry go on to the list i
24. r providing the snom 200 with power An external power supply 48 V Power feeding over the network cable Depending on the model the following is supported snom200A Ethernet sockets at the bottom PowerDsine product family 4000 and 6000 as well as RedHawk product family 8400 snom200B Ethernet sockets at the rear supports 802 3af PowerDsine product family 6000 as well as RedHawk product family 8500 snom technology AG e 9 snom 200 User MANUAL V2 02 If you want to use an external power supply use the one that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise Setting up the Phone The snom 200 should only be placed on even horizontal surfaces that enable the rubber pads to ensure a secure grip Do not place the snom 200 on carpets or other materials that contain fibers that could block the air vents and cause overheating Cleaning To clean the snom 200 use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone Connecting the phone First connect one end of the handset cable to the handset and then to the jack on the left hand side of the phone Next plug the Ethernet network cable into the RJ45 connector which is named NET or SO and is the nearest to the middle of the phone and plug the other end into the network side to establish a data link The second RJ4
25. r to establish a connection to the other party that was previously busy and is now idle again DTMF Tones During a call e g with a voicemail system pressing the digits O 9 or will generate and send DTMF tones to the other party snom technology AG e 43 snom 200 User MANUAL V2 02 Message Waiting Indication MWI If another party tried to reach you and the mailbox recorded a message as you did not answer the call the idle screen displays that a recorded message is waiting for you lel daus 14 16H DHD HWI Call Log At the idle screen the second softkey turns to show MWI In order to listen to the recorded messages connect the mailbox by pressing the MWI key Conducting a Software Update If your provider administrator is offering you a new software version for your phone an SW is displayed in the middle of the first line of the idle screen lee Ll Pees Shi o 1 PR DHE Req Call Log In this case the menu item SW Update will show Available ch SU Update gt Huadlable Pressing F2 key reboots your phone after a few seconds During boot up the phone asks you whether or not it should proceed with the bootloader and or firmware update 44 e Advanced Functions snom 200 User MANUAL V2 02 Additional PBX Features If the phone is set up to use H 323 protocol additional PBX features are available if they are enabled by the administrator Pickup If someone else s
26. rast Here the display contrast can be adjusted The selected contrast is displayed and you can decide on the desired setting 36 e Basic Functions snom 200 User MANUAL V2 02 Key mapping E Reduces the contrast in steps d Increases the contrast in steps ES Sets the contrast and returns CES Returns without setting the contrast Information In the menu item Information the following window is activated Information IFHdr FAL Ler 10n Here you can look up the software version the currently assigned IP address and the MAC address of the phone snom technology AG e 37 snom 200 User MANUAL V2 02 38 e Basic Functions Advanced Functions Hold and resume When a call is in progress pressing the flash key R puts the call on hold e the speech is set to mute neither party can hear the other Calls on Hold 1 Pressing the flash key again will resume the call While a call is on hold you can establish a second call by dialing the desired number Key mapping ESC The call being held is terminated A 2 Resumes the call being held Xfer Transfers the call being held digits Can be used to initiate another call gt Handsfree mode on off snom technology AG e 39 snom 200 User MANUAL V2 02 Transfer Direct Transfer After pressing the transfer key Xfer the connected party is put on hold you are now able to dial a number de 9115 Aer M
27. s Dialing 22 56 Dialing an H 323 address 24 Dialing an IP address 25 Dialing a phone number 23 Dialing a SIP address 24 Editing speed dial entries 56 Dialling Speed Dial 56 Direct Transfer see Transfer Display Contrast 36 Display method 62 DND mode 19 DTMF 33 DTMF Tones 43 Editing an entry 49 Export 50 snom technology AG e 65 H H 323 address address Handset 29 Handsfree 29 Headset 29 Hold and resume 39 Siehe Dialing a H 323 I Idle state 21 Import 52 Information 37 Input Modes 22 Intercom see Programmable Keys IP address see Dialing an IP address K Keypad 11 CANCEL key 12 Softkeys 12 L Language 62 Line see Programmable Keys Logoff Logoffuser 17 Logon 15 Logon user 16 Logon wizard 15 66 e Index M Menu 33 Message Waiting Indication 44 Mute 29 Number guessing 26 62 O Options 60 outgoing line 18 P Park orbit see Programmable Keys PBX Features 45 Conference 45 Pickup 45 Phone book 47 Pickup see PBX Features Power feeding 9 Programmable Keys 30 Destination 31 Intercom 32 Line 31 Park orbit 32 Voice recorder 32 R Redirection 60 Registration menu 16 Ring tones 35 S Safety Notes 9 Cleaning 10 Connecting the phone 10 Setting up the Phone 10 Selecting the language 13 Settings 59 via Web Browser 59 SIP address Siehe Dialing a SIP address Software Update 44 Speed Dial see Dialing T Transfer 40 Consultation Transfe 41 Direct
28. s exist in the csv file to be attached They are not required if the file has proper field headers If the file does not have proper field headers remove the first line containing the header information if there is any e g Name Phone Content Type as this is not needed if you are specifying the Name and Address fields explicitly Enter 1 in the Name field and 2 in the Address field and press Load This feature is especially helpful if you have a file that has not been generated by a snom phone Peery i ea ate eit ne CS i Le Ba En d i Ia k FDI sl ge Zur Ji AA LI JERIA A de Pe e Le al rok de Mi LA ar Fy M IH iTZ TE e ES LE aS mrp Lawes EL ns A EL tlm eil sin PEI 1m Mini us eo KIYIN Cer r n 23 ZC It should not matter if some of the entries already exist in the phone book They will not be duplicated if both Name and Number are the same If the number field is the same but name is not then the file entries will replace the old ones just like editing the old entry to save a different Name snom technology AG e 53 snom 200 User MANUAL V2 02 Call Lists The snom 200 maintains lists of missed received and dialed calls that can be accessed by pressing the call log key from the idle state Pressing 5 or leads to the next or previous screen lssedr 1 2 31FH DHD Reg Call Log Select List Missed Received A Select List d er Dialed
29. sing vr my proxy com offers voice recording and is bound to key P5 on the phone Its usage is explained in the following a During a call by pressing P5 the user is able to record the conversation he is having with the other party Pressing button P5 again will end the recording process The recorded media can later be listened to by accessing the recorder account vr my proxy com 32 e Basic Functions snom 200 User MANUAL V2 02 b This feature is also useful to record small messages or memos to self By pressing P5 in the idle state a user can record an important message to be listened to later C The same applies for recording the proceedings of a debate or discussion d To keep audio minutes of a meeting e To record an important conference call hosted at the phone DTMF In H323 mode this line type offers the ability to set up the programmable keys as additional function keys concerning PBX functionality controlled via DTMF key codes On a key press to the programmable key setup as DTMF line type the specified number sequence is dialed as DTMF key codes Menu By pressing the D key in idle state the menu is invoked The following submenus are available Call Forwarding Forwarding options Configuration Volume Settings General Settings SW Update Information E Call Forwarding KOT F Time H Juan snom technology AG e 33 snom 200 User MANUAL V2 02 Key mapping O Goes to the previous submenu C
30. steps es Increases the volume in single steps ES Sets the volume and returns ES Returns without setting the volume Mute Unmute Sometimes during a call the user may want to mute the microphone This can be done by pressing the function key Mute Press Unmute to re enable the microphone Handset Handsfree Headset The snom200 supports calls being made while using the handset or the handsfree capability During a call it is possible to easily switch between both modes by pressing the function key If a headset is connected and the audio output is set to headset the snom200 will treat the headset as the output device for calls For using snom200 in a call center environment the connected headset will be the default case for dealing with the phone The ES key is therefore used to accept incoming calls snom technology AG e 29 snom 200 User MANUAL V2 02 Key mapping ME i gt Switch to handsfree handset mode O Accept incoming calls while headset mode is on CS Returns to the idle state Programmable Reys The five programmable keys on snom200 have the following options Line Destination m Intercom Park Orbit Voice Recorder Each of these buttons has an LED indicating the status of the respective programmable key at any given time Some features are common to all of these options a Pressing any button when its LED is blinking and the phone is ringing will receive the call b
31. tc The phones that are located at the desktops need to be able to cater for this To ease the effort of assigning the appropriate phone number to the phone for each different employee the snom200 offers the so called mobility features which are described in the next sub chapters Logon wizard If no number is assigned to the phone you will be prompted to type in your account name This consists of your phone number succeeded by O and the address of your registrar for SIP or gatekeeper H 323 The phone tries to guess the correct registrar gatekeeper address so it could look something like this Account 125 EE intern rom de After ping in your account name confirm your account by pressing the key The phone tries to register your given account name at the given registrar gatekeeper The idle screen is shown and if no NR is displayed in the middle of the first line your registration has been successful snom technology AG e 15 snom 200 User MANUAL V2 02 lee Ll Pe eee a BBA DHE Reg Call Log Registration menu In idle screen the Reg key is assigned to the registration Submenu lee Ll Pe 2965 9 BRA DHE Req Call Log After pressing Reg you can choose the registration line you want to use With Next you can move through the seven different registration lines Logon user Suppose that you want to logon a user 777 by using the third registration line LA Hest BEtiuats E
32. tem lt New item gt and press Edit Heu Item Edit Then enter the name and phone number and confirm each item by pressing E Edit Heme abu Rate li loon Edit Humber I 445 48 e Call Register snom 200 User MANUAL V2 02 Pressing ED aborts the addition of a new entry Key mapping Changes input mode Deletes the character to the left of the cursor Moves the cursor to the left Moves the cursor to the right Accepts the entry 00000 Cancels the entry Editing an entry After pressing the key Edit on the entry to be modified the name and phone number will be brought up in sequence Confirm each item by pressing The title of the window indicates which input is expected ES accepts the data and pressing Cancel aborts the editing Rey mapping m Changes input mode Ee Deletes the character to the left of the cursor El Moves the cursor to the left gt Moves the cursor to the right ok Accepts the entry ESC Aborts the editing process Editing of the phonebook can also be done via the webpage Phone snom technology AG e 49 snom 200 User MANUAL V2 02 Phonebook Address Book LITE H att Zeck Zeie zit CR E de VE KU d Tiede y A Add Edit Here ste ISCH Hour Contar vp gt Frier dz sl od datt adi liane 151 Export To save the content from an already full phonebook right click onto the link at the bottom of the page Phone Phonebook named
33. tions are available in user mode via web interface Redirection You can have all incoming calls diverted to a specific number The following options for redirection events are available Never This deactivates all call diverts a Always All calls are diverted to the number specified in Number Redirect When Busy When a call is in progress any other call made to that number is rejected and will get a busy indication The phone can be set in such a way that the second caller is diverted to another number set in Number Busy 60 e Call Register snom 200 User MANUAL V2 02 m After Timeout Calls are diverted after the timeout in seconds specified in Timeout to the number specified in Number Redirect The following fields for diversion are also available Timeout Specifies the timeout in seconds after which the call should be diverted Number redirect Specifies the number to which the calls should be diverted Number busy Specifies the number to which the calls should be diverted if the phone is busy snom technology AG e 61 snom 200 User MANUAL V2 02 BETE ERE engle i dur ber Cir av Sc Ins as Pie Enr ID Ture Fer asc fee af gu tie wher Logi Language Your phone is able to display all display texts in different languages Display method Specifies the display of incoming and outgoing callers Full Contact Shows the complete URL Name Just the n
34. ubject to change without notice Europe 8 ROW snom technology AG Pascalstr 10B 10587 Berlin Germany Phone 49 30 39833 0 mailto info snom de http www snom com sip info snom com snom The SIP Experts USA and Americas snom USA Representation ABP International Inc 1203 Crestside Dr Coppell Texas 75019 USA Phone 1 972 831 0280 sip usa snom com mailto usa snom de India and SAARC snom technology India Pvt Ltd No 417 International Trade Tower Nehru Place New Delhi 110019 Phone 91 11 26234097 Fax 91 11 26234079 http www snomindia com mailto info snomindia com sip india snom com
35. ute He ade HE ur I Ki Clear As soon as you press ED the snom 200 will transfer the held party to that number 40 e Advanced Functions snom 200 User MANUAL V2 02 El Moves the cursor to the left CE Moves the cursor to the right Oo Deletes the character to the left of the cursor URL Changes input mode to capital letters url Changes input mode to small letters 123 Changes input mode to numbers lt gt The snom 200 transfers the call Aborts the transfer Ga Consultation Transfer During a call in progress put the connected party on hold by pressing the ED key While the call is on hold you can establish a second call by dialing the desired number When the second call is established you can consult the second party i e to announce the call By pressing the transfer key Xfer or hook on the handset you can then connect the two parties Conference If the phone is connected with two calls one on hold and one active you can connect all three phones in a conference by pressing function key Cnf On d Z i HSH ater Mute nt Up d Z i Heil ater Mute nt Off snom technology AG e 41 snom 200 User MANUAL V2 02 By pressing function key Cnf Off the conference is disconnected again Call Diversion All kinds of call diversions can be set changed and deactivated in the submenu Call Forwarding and Forwarding Options The one that is currently active is marked
36. y C In the ringing state if the call comes from any line other than 505 my proxy com pressing P3 will transfer the incoming call to 5050my proxy com Intercom This option is similar to Destination with the exception that pressing the key bound to Intercom enables the intercom mode and the phone will be directly connected to the set snom phone if the other side has enabled the intercom mode This feature is useful in an office environment as a quick access button to connect to the operator or secretary Park orbit snom4s provides its customers with setup parking orbits at the media server where calls can be parked and picked up The option Park Orbit makes it possible for the phone to provide this feature Suppose that key P4 is bound to orbiti my proxy com The LED on this key now displays the status of calls if any that are parked on this orbit If the LED is blinking this means that a call is parked there and the user can easily pick up that call by pressing P4 If on the other hand the user wants to park a call pressing P4 during the call will park it at orbitl my proxy com until the same are another user picks it up later The other side will hear the holding music This feature is useful for call center environments and all such places where there is a great inflow of calls and some kind of queuing is required to manage them Voice recorder This option can be set up with a valid voice recording account Suppo
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