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U-SYS SoftX3000 BAM User Manual

1. Subdirectory Important file name Function RemoteAccessClient exe Executable file which starts RAC Batch file which sets JAVA work run bat environment and some system Root directory parameters Log file which records routine log txt maintenance information and connection status uninet NA It contains the uninstallation program of RAC software It contains class files of JAVA classes NA environment LooConfiaxmi RAC configuration file which 9 9 configures log functions of RAC RAC configuration file which conf configures such parameters as system properties RAC language country display model and maximum number of connected clients dist NA It stores the installation program help NA Help file directory ion NA System icon directory which is to store icons used by the system lib NA It is to store grandfather files of Tomcat logs NA Web server directory Huawei Technologies Proprietary B 1 HUAWEI U SYS SoftX3000 SoftSwitch System BAM User Manual Part 3 Appendix BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Conte Table of Contents Appendix A GIOSSAMY usc aininn aean anae e aenean eee ov echevee Ciani anenai ae beige cneeneVeeteeteienenneys Appendix B Acronyms and Abbreviations ssssssssssnnunnsennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne nennen na Huawei Technologies Proprietary nts BAM User Manual U SYS SoftX3000 SoftSwitch System Ap
2. Bek Figure 2 7 Setup Complete window Click lt Finish gt ll Setting Environment Variables 1 On the desktop select the My Computer icon Right click and select lt Properties gt in the shortcut menu 2 The window System Properties is displayed Select the tab Advanced as shown in Figure 2 8 Huawei Technologies Proprietary 2 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling System Properties Figure 2 8 System Properties window 3 Click lt Environment Variables gt in Figure 2 8 Then the window Environment Variables is displayed as shown in Figure 2 9 Huawei Technologies Proprietary 2 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Environment ariables 2 x User variables for Administrator C Documents and Settings Administrat C Documents and Settings Administrat New Edit Delete System variables Variable Value ComSpec CAWINNT system32 cmd exe NUMBER_OF_PR 1 os Windows_NT Os2LibPath C WINNT system32 os2 dll Path C WINNT isystem32 C WINNT C WIN x New Edit Delete csi Figure 2 9 Environment Variables window 4 Click lt New gt under the window System variables in Figure 2 9 Then the dialogue box New System Variable is displayed as sho
3. gt Home page You can change which page to use for your home page Address about blank Use Current Use Default Use Blank r Temporary Internet files iv Pages you view on the Internet are stored in a special folder for quick viewing later Delete Cookies Delete Files Settings History _ The History folder contains links to pages you ve visited for quick access to recently viewed pages Days to keep pages in history 20 Clear History Colors Fonts Languages Accessibility Cancel Apply Figure 3 3 Internet Options window 3 Click lt Languages gt in the window Internet Options The window Language Preference is displayed as shown in Figure 3 4 Huawei Technologies Proprietary 3 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Language Preference 9 x Some Web sites offer content in multiple languages You can choose several languages below they will be treated in order of priority Lanquage English United States en us Move Up Chinese China zh cn Move Down Remove dd Menus and dialog boxes are currently displayed in English United States Figure 3 4 Language Preference window 4 Click lt Add gt in the window Language Preference The window Add Language is displayed as shown in Figure 3 5 Add Language 21x Language
4. Configuration item Description Language option en means English zh means Chinese anguage j the default value is en counti Country option US means America CN means Chinese y the default value is US It includes Motif Metal Huawei and Windows The lookandfeel default value is Metal Maximum number of connected maintenance terminals The default value is 10 that is at most 10 maintenance maxconnections terminals can be connected It is recommended not to modify the default value The following shows the typical system attribute configuration language en country US lookandfeel Motif lookandfeel Metal lookandfeel Huawei lookandfeel Windows maxconnections 10 Huawei Technologies Proprietary 3 24 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Note Upon selecting the lookandfeel option you only need to delete before the lookandfeel option to enable it Note that only one lookandfeel option can be enabled at any time It is recommended to adopt the default value 3 4 2 Configuring Log Functions The RAC log function configuration is the same as that of the RAS It includes the file name logconfig xml the relative path of the configuration file and meanings and value ranges of various configuration items The difference is that the default directory of the RAC is C Remote Access Client For configuring the RAC log functions refer to 3 2 3 Configuring
5. Configured Client gt Waiting Authoriz View Configured Client Session List L arb O Server IP Addi Aci Time ear rver ress cess 10 70 33 56 10 70 33 51 Eloaintraet 7 Figure 3 9 View Configured Client Session List window 5 Click lt Add gt The window Add Client Session Information is displayed on the right of the interface as shown in Figure 3 10 Huawei Technologies Proprietary 3 12 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide E SA Management Microsoft Internet Explorer File Edit view Favorites Tools Help Back gt A A Asearch yravorites GPmeda 4 B SG SI a fe Address amp http localhost 9999 RemoteAccess login do jsessionid 483D02F0ABA1EEE15467BAE698D07105 Woh nlatfanm a Client Management fa Configured Client Waiting Authoriz Add Client Session Information Client Agent IP Address 10 70 32 60 Server IP Address 10 70 33 53 gt Description Client Agent Access Always C Timescope Figure 3 10 Add Client Session Information window e Enter the IP address of the RAC in Client Agent IP Address e Select an IP address of an server to be maintained remotely in the Server IP Address e Add a description of the RAC in the Description box e Select a connection mode between RAC and RAS in the Client Agent Access box based on needs If you select Always the conn
6. sseeesssesissesrnsssrresetrreseerrnssttnnsstnrssrtnnssrenn B 9 B 2 6 Alarm Parameter WARNING nsssssssssnnensssesenrrensseerrnnrsnnssrsrtrnrrnnssrrrtrrnnnnsstnnt B 11 Huawei Technologies Proprietary BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Chapter 1 System Description 1 1 Overview of System SysPatron As a bridge between telecommunication equipments and the operation network a server is a weak link for security management One is that Window 2000 Server used in a server is likely to be a channel for illegal attack due to its safety problem The other is that out of service needs third party software has to be installed in a server increasing the possibility of its virus infection Therefore one telecom operators deep concern is how to enhance the anti virus capacity of a server and network security Thereby Huawei Technologies Co Ltd developed the i3 SURE SysPatron system patron hereinafter referred to as SysPatron The SysPatron is intended for enhancing the virus detection and resistance capacities of a server which uses Windows 2000 Server as operating system platform 1 2 Comparing with Ordinary Anti Virus Software 1 2 1 Features of Ordinary Anti Virus Software At present most of anti virus products detects and resists viruses in the code comparison mode The processing flow is 1 Compare source codes in a program or a file with virus attributes in a virus dat
7. Arabic Qatar ar qa Arabic Saudi Arabia ar sa x User defined Figure 3 5 Add Language window 5 In the above figure select a language to be used in the IE service window and click lt OK gt Then the language is added to the window Language Preference as shown in Figure 3 6 Click lt OK gt Huawei Technologies Proprietary 3 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Language Preference 2 xi Some Web sites offer content in multiple languages You can choose several languages below they will be treated in order of priority Language English United States en us Chinese China zh cn German Germany de Move Down Remove Menus and dialog boxes are currently displayed OK Cancel in English United States Figure 3 6 Adding a new language option Note e Inthe window Language Preference menus and dialog boxes are displayed in a language according to the precedence order priority of languages More higher a language is located more higher its priority is In the above figure menus and dialog boxes are displayed in English preferentially e Selecta language and click lt Move Up gt or lt Move Down gt to change its position in the window By doing so its priority changes 6 Open the IE browser Right click and select an encode in the shortcut menu Content formats in the IE page vary with encode form
8. Huawei Technologies Proprietary 3 49 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 3 7 A Typical Maintenance Example 3 7 1 Description of Example The following takes a specific configuration application example to describe how to configure the RAC and the RAS A server with the IP address of 10 10 10 1 needs remote maintenance the server type is SoftX3000 The IP address of an RAS which is in the same subnet with the server is 10 10 10 9 The RAS accesses Internet directly A maintenance terminal used by a remote maintenance engineer accesses the Internet through an RAC and a proxy server to maintain remotely The IP address of the maintenance terminal is 10 10 30 1 the IP address of the RAC is 10 10 30 2 the IP address of the proxy server is 10 10 30 9 the port number of the proxy server is 80 The following describes remote maintenance steps 3 7 2 Configuring RAS Data Proceed as follows 1 For details refer to 3 2 1 Configuring IP Address and Ports 3 2 2 Configuring Multi Language Attribute and 3 2 3 Configuring Log Functions The IP address is set to 10 10 10 9 Other parameters are set to default values Start RAS service and refer to 3 2 5 Configuring Server Types to add SoftX3000 in server types Refer to 3 2 6 Configuring Server Instances to add a server instance whose IP address is 10 10 10 1 and type is SoftX3000 Refer to 3 2 4 Co
9. ececceeeeeeeteeeeeeenteeeeeeeee 4 1 4 5 Need Verification Files for Commonly Used Programs ccccccceeeteeeeeetteeeeeenieeeeeeens 4 2 4 6 Edit Registry Items of SySPatron 00 eee enter etree ee ee ene seer eeeeeetieeeeeeteeeeesieeeeneae 4 2 4 7 Cannot Access Files or Use Applications After Installing SysPatron 0 cceeeeeereeee 4 2 4 8 SysPatron Still Functions After Uninstallation c cc ccceeeeeceeeeee eens eeeeneeeeeetieeeeeeaeeeeeeee 4 2 4 9 SysPatron Cannot Be Reinstalled After Uninstallation cc ceceeeeeeeteeeeeetieeeeeeneeeeeens 4 3 Appendix A Description of Installation Folders cccccceesseeeeeceeeeeeeeeeeeeeeeeeeeeeseeeensneeeeeeeneens A 1 Appendix B Description of Configuration File ccccceseesseeeceeeeeeeeeeeseeeeeeseeeeeseesseaneeeeeeens B 1 B 1 Editing Description of Configuration File ce cceeeeceeeeeeeeeeeseeeeeeeeeeeeeeseeeaeeeseneaeeeeeeaeees B 1 B 2 Description of Parameter Segments cece eeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeeeaeeeeeeaeees B 2 B 2 1 Overview of Parameter SEQGMent ee eeecceeeeeeeeeeeeneeeeeeaeeeeeeaeeeeeeaeeeeetnaeeeeeenaees B 2 B 2 2 Core File List PROCESSES iraa a ERa a A an iaaa a EARNE SAANEEN B 2 B 2 3 Detection File List FLES ren ia E EAEE EN B 6 B 2 4 Timing Detection Parameter BASIC ccccceceeeeeeeeeeeeeeeeeeeeeeteceieaeeeeeeeeeeeees B 7 B 2 5 Log Management Parameter BASIC
10. Huawei Technologies Proprietary 3 28 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide ee hl General Security The access to all the clients will be Q Granted Denied except to those listed below 10 70 33 50 10 70 33 60 ok Cancel Figure 3 27 Add maintenance terminals that can access to RAC e f you need to add an IP address range of maintenance terminals that cannot access the RAC select Denied and click lt Add gt The dialog box Add IP Range is displayed as shown inFigure 2 26 ee hl General Security The access to all the clients will be Granted Denied except to those listed below Remove 10 70 33 50 10 70 33 60 ok Cancel Figure 3 28 Add maintenance terminals that cannot access RAC Huawei Technologies Proprietary 3 29 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Enter an IP address range and click lt OK gt The above IP address range is added as shown in Figure 3 28 e f you need to remove an IP address range of maintenance terminals that can access the RAC select Granted Then select an IP range to be deleted from the IP address list and click lt Remove gt e Ifyou need to remove an IP address range of maintenance terminals that cannot access the RAC select Denied Then select an IP range to be deleted from the IP address list and click lt Remo
11. Microsoft Internet Explorer 7 File Edit View Favorites Tools Help Back gt Q A A Asearch Favorites Meda A B St de Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6405 WP nliatfnanm E Client Management Add Port e Server Types iA Configured Serve Port Type BiDirectional This represents Bi Directional port The polling mechanism is used for communication Port Description b OF L Figure 3 16 Add Port window Fill in various port parameters based on actual needs Click lt Add gt to add the port attribute of the server 4 Then return to the interface as shown in Figure 3 15 Click lt Add gt and add a new server type in the window View Server Types as shown in Figure 3 17 Huawei Technologies Proprietary 3 19 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer 7 File Edit View Favorites Tools Help Heak gt A A Beah GFavortes meda SSE Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 14ED6405 Woh niotfanm E Client Management View Server Types oo Server Types Configured Serve a EE T sorxaoon Softx3000 Soft lt 3000 Total 2 Rows Iq gt l From f To 2 7 Records per page f Go gt a Figure 3 17 Upgraded server type ll Deleting Server Ty
12. U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operation aio xi ce System Integrity Check Output SysvalCheck Clear Stop UMService Exit Figure 3 3 Closing the SysPatron Select lt Stop UMService gt and the operation results are either of the following e f the operation is successful the window displays System monitor has been stopped e Ifthe operation fails the window displays Can not close SysPatron 3 5 Checking the System Integrity Select Start Programs SpyControl to enter the window SpyControl Click lt SysvalCheck gt in the window to check programs and files in the core file list and the detection file list The results exported after the check are shown in Figure 3 4 Huawei Technologies Proprietary 3 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operation t SpyControl System Integrity Check Output Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Verifying file succeeded Source file name D Soft lt 3000 prttool prescan exe Source file name D Soft lt 3000 prttool prigenerator exe Source file name D Soft lt 3000 tools hwsetter exe Source file name D Soft lt 3000 tools e
13. lt ApplicationInfo ApplicationName iWebExtend gt lt LogOpt ion gt Enable lt LogOption gt lt File gt lt FileName gt RemoteAccessServer txt lt FileName gt lt DirectoryPath gt logs ra lt DirectoryPath gt lt Layout gt DebugPattern lt Layout gt lt MaximumSize gt 2000 lt MaximumSize gt lt RollingFile gt NO lt RollingFile gt lt File gt lt Severity gt ALL lt Severity gt lt ApplicationInfo gt The following is an example of the access layer log function configuration The overstriking and italic part is the log function configuration option lt Access Layer gt lt ApplicationInfo ApplicationName Access Layer Framework gt lt LogOpt ion gt Enable lt LogOption gt lt File gt lt FileName gt AccessServer txt lt FileName gt lt DirectoryPath gt logs ra lt DirectoryPath gt lt Layout gt DebugPattern lt Layout gt lt MaximumSize gt 2000 lt MaximumSize gt lt RollingFile gt NO lt RollingFile gt lt File gt lt Severity gt ALL lt Severity gt lt ApplicationInfo gt 3 3 4 Configuring Connection Instances Configuring connection instances is to determine maintenance connections which can be done on RAS Here the maintenance connection means the connection from the RAC to servers It consists of e Adding connection instances e Deleting connection instances Huawei Technologies Proprietary 3 9 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operati
14. About iWeb Remote Access Functions and Services Features of iWeb Remote Acce iWeb Remote Access is a platform that facilitates remote maintenance over Internet through firewalls and proxies In a normal scenario ifthe Clientis not on Server s local network then it cannot connect to the server The reason is the client server protocol is not being supported by About oning Book proxies whereas the iWeb Remote Access provides a platform using which the remote C Getting Online Support maintenance can be done despite the presence of firewalls and proxies LD Using Javahelp The two major components in iWeb Remote Access platform are Finding Topic Remote Access Client RAC OThe component of RAC that has been installed on the Ly Printing Current Topic remote user machine acts as a proxy server for the actual server application B Using Help Viewer Remote Access Server RAS OThe proxy on the server network which maintains the B Showing and Hiding Help Bar connection with the server application 51 Quick Start The RAS host machine is placed on the server local network whereas the RAC is installed on L Before You Start the client network Familiarizing with UI Bi Menu Bar Toolbar Bi Shortcut Keys CI Connection Management C Connecting New Settings C viewing Connecting Status List Waiting for Connections Author Authorizing Connections Activating Connections Deactivating Connections Delet
15. BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File Table B 4 Parameter MAXSIZESUM Name MAXSIZESUM Function It defines the upper limit Unit M byte of the size of the file to be detected If the overall size of the file to be detected exceeds the upper limit start the monitoring of CPU utilization For details about the monitoring of CPU utilization refer to Table B 5 Value type Natural number If the input number is not an integer the decimal fraction is neglected automatically If the input number is a negative the minus sign is deleted automatically Value range 10 1024 Default value For parameter values out of the value range the default value is 20 Example MAXSIZESUM 20 indicates the system checks CPU utilization when the file to be detected is larger than 20 M bytes Table B 5 Parameter BUSY Name BUSY Function Defines CPU utilization percentage when the system is busy The parameter is valid only when the overall size of the file to be detected exceeds the set upper limit When CPU utilization exceeds the parameter value the system patron stops the timing detection It continues when CPU utilization is less than the parameter value Value type Natural number If the input number is not an integer the decimal fraction is neglected automatically If the input number is a negative the minus sign is
16. Sa Alerter Notifies sel Started Automatic LocalSystem Sa Application Manage Provides s Manual LocalSystem Sa Automatic Updates Enables th Started Automatic LocalSystem Background Intellig Transfers f Manual LocalSystem Sa BAMService Started Automatic LocalSystem Sy ClipBook Supports C Manual LocalSystem Sa cOM Event System Provides a Started Manual LocalSystem Sa Computer Browser Maintains a Started Automatic LocalSystem Sa Defwatch Started Automatic LocalSystem SRA DHCP Client Manages n Started Automatic LocalSystem Sa Distributed File Syst Manages lo Started Automatic LocalSystem Ha Distributed Link Tra Sends notif Started Automatic LocalSystem Sa Distributed Link Tra Stores info Manual LocalSystem a Distributed Transac Coordinate Started Automatic LocalSystem RDNS Client Resolves a Started Automatic LocalSystem Sa Event Log Logs event Started Automatic LocalSystem Sa Fax Service Helps you Manual LocalSystem Ss File Replication Maintains fi Manual LocalSystem Sa IIs Admin Service Allows adm Started Automatic LocalSystem Sa Indexing Service Manual LocalSystem hd Figure 2 7 Services window IV Check whether verification files for programs and files in the file list are generated Based on the core file list and the detection file list in the ppt ini you should check one by one whether verification files of various programs and files are generated For the nami
17. ee ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeceeeaeeeteneaeeeseeaeeeeeeeaaeees 1 10 1 3 1 Access Control of iWeb system access control 0 0 0 ec eeeeeeetteeeeeeteieeeeetnaeeeee 1 10 1 3 2 Connection Management of iWeb system connection management 68 1 10 1 3 3 Two Way Data Transmission of iWeb system two way data transmission 1 10 1 3 4 Data Compression and Encryption of iWeb system data compression and encryption 1 3 5 Traversing Firewalls and Proxy Servers of iWeb system traversing firewalls and DIOXY SEVES i ecvs center n a tc del ed Aue i ae eae eve oe 1 11 1 4 Technical Features of iWeb SySteM ceccceeeeeeeeeeeeeeeeeeteeeaeeeseeeaeeeteeaeeesenaeeeeseenaeees 1 11 1 4 1 Little System Structure Change ecccececeeeeeeeceeeeeeeeeeeeeeeseeeaeeeseeeeeeeeeeaaeeeseeaeees 1 11 1 4 2 Configurable Access Control Strategy cccceeeceeeeeeeeeeeeeeeeeeeseeeeeeeseeneeeeseenaees 1 12 1 4 3 Compression and Encryption Based on Potts ccccccceeeeeeeeeeceeeeeeeeeestsneeeees 1 12 1 4 4 Adjusted Network Bandwidth 0 ccccecceeeeee entree ee enneeeee tiene eetineeeeseeeeertaeeeee 1 12 1 4 5 Automatic Retry Connection ce ccecceeeeeeeceeeeeeeeeeeseeeeeeeeeeeaeeeeeeeeeeeseeaeeeeseaeees 1 12 1 4 6 Support from Multiple Maintenance Terminals cccccccecsecceeceeeeeeeseeetceeeeees 1 12 1 5 Software and Hardware Configuration cccccceeeeeneeeeeeeeeeeeeenneeeeeeceeeeeeecaeeeeeenae
18. 3 2 Generating Verification Files 3 2 1 Selecting Source Files 3 2 2 Generating Verification Files ccceecessseeeeeeeeeeseeeeeeeeeeeees 3 3 Starting SysPatron 20 3 4 Stopping the SysPatron Processes ccccccceeeeeeeeeeeeeeeeeeeeeneneeaaes 3 5 Checking the System Integrity 3 6 Checking and Processing the 3 7 Checking Log File Chapter 4 FAQS ceeeeeeeees 4 1 Overview of FAQS 2 AQUI enn en e E EE 4 2 Installation Terminated at License Agreement ccceeeeeeeeees 4 3 SysPatron Cannot be Started 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 2 1 3 1 4 1 5 1 6 1 6 1 6 2 2 2 2 2 2 2 3 2 8 3 1 3 1 3 1 3 1 3 2 3 3 3 4 3 5 3 7 4 1 4 1 4 1 4 4 How to Change the Startup Type of LUM _PPT_Service_ 4 5 Need Verification Files for Commonly Used Programs 6 4 6 Edit Registry Items of SySPatron c cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeteees 4 7 Cannot Access Files or Use Applications After Installing SysPat OM iiia ta ryaedychcaatten ETT a pees AE 4 8 SysPatron Still Functions After Uninstallation ceee 4 9 SysPatron Cannot Be Reinstalled After Uninstallation Appendix A Description of Installation Folders ccccceeeeeeeeeeeeeeeeeees Appendix B Description of Configuration File ceeeseceeeeeeeeeereeeeeeeees B 1 Editing Descr
19. I re Tl A z m j Firewall I Fi i Ea I l i l Firewall o on l y I gt RAC2 RAC3 Server 1 Server 2 Server 3 Figure 1 2 Typical configuration model 1 IV Combination Between RAS and Server The system networking is shown in Figure 1 3 The configuration realizes the centralized management similar to that of the RAC and the RAS in the basic configuration The RAS does not use a special server so the cost is decreased However maintenance operation is still inconvenient After combination of the RAS and a server the access system is likely to be affected by server upgrading Huawei Technologies Proprietary 1 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description r z l Proxy serer I Proxy server I l y 4 l Yy i l m I 7 im l H Firewall Firewall i l I I 1 l 1 I i i t I 1 Client 1 Client 2 Client 3 Server 1 Server 3 Figure 1 3 Typical configuration model 2 V Direct Access to Internet by RAC The system networking is shown in Figure 1 4 The configuration does not need a proxy server on the maintenance terminal side The structure is simple However maintenance terminals are vulnerable to illegal attacks because they access Internet directly Similar to the previous configuration the access system can be affected easily during server upgrading The configuration is applicable to the following two conditions e A proxy server is f
20. Log Functions lt 0 3 4 3 Configuring Proxy Information 1 The RAC accesses Internet through a proxy server as shown in Figure 1 1 Before using an RAC you must set proxy information Specific steps Select Start Programs Remote Access Remote Access Client in a computer installed with the RAC software to display the RAC login window as shown in Figure 3 22 CT xi Password Login Ext Figure 3 22 RAC login window 2 Enter the correct login password which has been set when installing the RAC software Click lt Login gt to enter the RAC service interface as shown in Figure 3 23 Huawei Technologies Proprietary 3 25 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Fr Remote Access Client oje 2 x oi a m Figure 3 23 RAC service interface 3 Select System Settings or click on the tool bar The window Setting is displayed as shown in Figure 3 24 Figure 3 24 Setting window Huawei Technologies Proprietary 3 26 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 4 Inthe tab General tick the checkbox before the Use a Proxy Server enter the user name password IP address and ports and set retry times and retry time interval Click lt OK gt Note e Retry times mean the total retry connection times when the RAC fails to connect a proxy server The default value is 10
21. RAC and RAS Data compression can increase the rate of data transmission implement efficient bandwidth usage and adapt to low bandwidth access such as dial up access Data encryption can increase the security of data transmission CQ Note Both compression and encryption are optional You can determine whether to use them based on actual needs 1 3 5 Traversing Firewalls and Proxy Servers of iWeb system traversing firewalls and proxy servers To prevent virus infection and illegal attack proxy servers and firewalls are installed between telecom equipments and Internet If a maintenance terminal and a server are not in the same network segment and a proxy server does not support remote maintenance protocol or a firewall disables maintenance ports the maintenance terminal cannot carry out remote maintenance This is what must be solved for the remote maintenance access system Data can be transmitted between RAS and RAC through HTTP and HTTPS That is what The iWeb remote maintenance access system has solved properly At present proxy servers support HTTP and HTTPS and most firewalls open HTTP ports 1 4 Technical Features of iWeb system Compared with other remote maintenance access systems the iWeb remote maintenance access system has the following features 1 4 1 Little System Structure Change The iWeb remote maintenance access system only requires that the RAC and the RAS are added to the current system Therefore the system
22. Requests Manually When the RAC sends a connection request to the RAS the system approves the request automatically and establishes a connection if the connection instance has been configured on the RAS If the connection instance is not configured on the RAS you need to check the connection request manually The following describes the specific steps 1 Login the RAS service interface 2 In the RAS service interface shown in Figure 3 1 click the menu item Client Management under the left navigation menu and then click the submenu Waiting Authorize The window Client Agents Waiting Authorization appears in the right window as shown in Figure 3 30 Huawei Technologies Proprietary 3 31 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide yj SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Bsearch GFavortes meda SARS Configured Client me Waiting Authoriz Tea E alent Client Agent s IP Address Server IP Address 10 70 32 71 10 70 33 51 Total 1 Rows K gt I From fi To fi Records per page fix Go gt Pe png Localintranct Figure 3 30 Client Agents Waiting Authorization window 3 Review whether to accept the connection request based on actual needs If not select the request and click lt Delete gt If yes click the IP address of the RAC directly Then the window Add Client Se
23. The following takes an example to illustrate the configuration about IP address and ports Parameters or marks that must be modified in the example are overstriking and italic The IP address is set to 10 121 1 3 HTTP port number is set to 9999 and HTTPS port number is 8443 lt Connector className org apache catalina connector http HttpConnector port 9999 minProcessors 5 maxProcessors 75 enableLookups true redirectPort 8443 address 10 121 1 3 acceptCount 10 debug 0 connectionTimeout 60000 gt lt Connector className org apache catalina connector http HttpConnector port 8443 minProcessors 5 maxProcessors 75 enableLookups true address 10 121 1 3 acceptCount 10 debug 0 scheme https secure true gt Huawei Technologies Proprietary 3 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 3 3 2 Configuring Multi Language Attribute The RAS supports the multi language attribute Menus dialog boxes and pages are displayed according to the set language categories and encode types in the IE service window The following describes the specific steps in configuring multi language attribute 1 Double click the icon Internet Explorer on the desktop to open the IE browser 2 Select Tools Internet Options The window Internet Options is displayed as shown in Figure 3 3 General Security Privacy Content Connections Programs Advanced
24. User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Microsoft Internet Explorer xj 22 Would you like to delete Client Session cmi Figure 3 12 Prompt information of deleting a connection instance Click lt OK gt to delete the connection lll Refreshing Connection Statuses Table 3 2 shows the relationship between display colors and connection statuses in the Client Session List Table 3 2 Relationship between colors and connection statuses Color Connection status The connection has been configured in the list but RAC does not ney send the connection request The connection has been configured in the list the connection Sky blue request from RAC has been initiated and the RAS authentication is passed However the connection is still in the inactivated state The connection has been configured in the list the connection Green request from RAC has been initiated and the RAS authentication is passed The connection is in the working state Click lt Refresh gt to refresh the color display of a connection instance IV Canceling RAC Authentication When an RAC sends a connection request to an RAS and passes the authentication for the first time the RAS turns the color of the instance in the Client Session List to sky blue refer to Table 3 2 and records the authentication result When the RAC resends a connection request the RAS will not authenticates the req
25. Verification File gt The support tool helps to generate the verification files one by one for the source files in the list the states succeeded failed of the verification files are displayed in the list if generating verification files fails the following information is shown e New verification failed e Write verification file failed e Open file failed e Read file failed e Obtaining file size failed e Naming verification file error e Allocating memory failed e Data coding failed e Generating verification file succeeded 3 3 Starting SysPatron Select Start Programs SpyControl to enter the window SpyControl If the SysPatron is not started the system monitoring button is displayed as lt Start UMService gt in the window See Figure 3 2 Huawei Technologies Proprietary 3 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operation ioixi Kes System Integrity Check Output SysvalCheck Clear Exit Figure 3 2 Starting the SysPatron Click lt Start UMService gt The SysPatron is started to carry out process monitoring timing detection and alarm production 3 4 Stopping the SysPatron Processes Select Start Programs SpyControl to enter the window SpyControl If the SysPatron is started the system monitoring button at the low right of the window is displayed as lt Stop UMService gt See Figure 3 3 Huawei Technologies Proprietary 3 3 BAM User Manual
26. alarm and records the problem in the log 1 3 4 Integrity Detection Integrity detection means the SysPatron verifies programs or files in the core file list and the detection file list and confirms these programs or files are normal Its steps are the same as those of the real time verification but the processes following their verifications are different e If the integrity detection is passed programs and files are normal and the SysPatron does not conduct any process e If not programs and files may be infected by viruses The SysPatron generates an alarm and records the problem in the log The integrity detection can be implemented by manual detection and timing detection Manual Detection Manual detection means you can use a support tool to detect the system integrity For details about it refer to the related part in 3 4 Checking System Integrity ll Timing Detection Timing detection means the SysPatron detects the integrity periodically based on the setting in the configuration file ppt ini Through it maintenance personnel can find and delete viruses timely For the setting of timing detection parameters refer to Timing Detection Parameters in Appendix B Description of Configuration File CQ Note e lf the SysPatron stops running the timing detection also stops running e lf timing detection parameters are not configured or the SysPatron fails to obtain timing detection parameters the SysPatro
27. e Retry time interval means the time interval between two retries The default value is 10 minutes It is recommended to adopt the default value e The port number here means the port number of the proxy server not the port number of HTTP or HTTPS 3 4 4 Configuring Maintenance Terminal Access Strategy The maintenance terminal access strategy means to add or remove an IP address range of maintenance terminals that can or cannot access the RAC so as to ensure the security of the remote maintenance access system The following describes the specific steps 1 Login the RAC service interface as shown in Figure 3 23 2 Select System Settings or click 2 on the tool bar The window Setting is displayed as shown in Figure 3 24 3 Inthe window Setting click the tab Security as shown in Figure 3 25 Huawei Technologies Proprietary 3 27 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Figure 3 25 Tab Security 4 Select an IP address range of maintenance terminals to be added or removed e If you need to add IP address ranges of maintenance terminals that can access the RAC select Granted and click lt Add gt The dialog box Add IP Range is displayed as shown in Figure 3 26 Add IP Range Figure 3 26 Add IP Range dialog box 5 Enter an IP address range and click lt OK gt The above IP address range is added as shown in Figure 3 27
28. in Figure 2 24 Click lt Next gt Huawei Technologies Proprietary 2 18 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling F Uninstaller 0 x Remote Access Client will be uninstalled from the following location C Remote AccessiClient with the following features Remote Access Client InstallShield i Cancel Figure 2 24 Uninstallation Information Confirmation window 5 The window Remove Existing File is displayed as shown in Figure 2 25 The meanings of the following four buttons are listed in Table 2 2 Click lt Yes to All gt that is delete all the current files Remove Existing File x C Remote AccessiClientdataisecurity dat exists on this system and it has been modified since installation Do you want to remove this file i No to All Figure 2 25 Remove Existing File window Huawei Technologies Proprietary 2 19 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Table 2 2 Button description in the window Remove Existing File Button Description Click lt Yes gt To delete the current file Click lt Yes to All gt To delete all the current files recommended Click lt No gt To keep the current file Click lt No to All gt To delete all the current files 6 The window Uninstallation Finished is displayed as shown in Figure 2
29. list and the detection file list are two important parameter segments in the system configuration file ppt ini The former defines the WIN32 programs enabled on the server such as operating system programs and important application programs The latter includes other important programs and files that need checking periodically For details refer to the related part in Appendix B Description of Configuration File in this manual Usually verification files must be generated and saved properly for programs and files in both the core file list and the detection file list because these verification files are the basis of process monitoring and integrity detection Each source file corresponds to a verification file which name is lt source file name gt _ lt source file extension name gt _PPT_ For example the source file test exe corresponds to the verification file test_exe PPT_ A verification file can be generated in the following two ways Automatic Generation During the Installation of the SysPatron During the installation of the SysPatron the default core file list and the default detection file list are generated automatically Verification files are also generated automatically for programs and files in the lists to ensure the normal running of the operating system and server software after the installation Automatically generated verification files and source files must be under the same directory ll Generation by Tool
30. normally 1 14 check whether the system monitoring functions normally 1 14 check whether the timing detection function can be used normally 1 15 check whether verification files for programs and files in the file list are generated 1 14 installation of iWeb system 2 16 integrity detection manual detection 1 5 timing detection 1 5 J JDK software 2 18 installing 2 18 Huawei Technologies Proprietary i 1 BAM User Manual U SYS SoftX3000 SoftSwitch System setting enviroment variables 2 20 O Operating principle of iWeb system 2 6 operation on verification files 1 18 add a file to the list 1 19 clearing up list 1 19 deleting a file from the list 1 19 generating verification files 1 19 P progress monitoring handling measurement after real time verification 1 4 specific steps of real time verification 1 4 R RAC operation 2 60 basic operation 2 74 data configuration 2 60 interface 2 39 RAC software 2 31 installation 2 31 installation check 2 31 RAS operation 2 40 basic operation 2 66 data configuration 2 40 interface 2 37 RAS software 2 23 installation 2 23 installation check 2 29 S safety problem of BAM 1 1 illegal attack 1 1 third party software 1 1 Index server instances 2 56 add 2 56 delete 2 59 refresh 2 60 server types 2 52 add 2 52 delete 2 56 service models of iWeb system 2 8 remote access client 2 9 remote access server 2 8 sof
31. shown in Figure 3 40 Huawei Technologies Proprietary 3 40 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide SI i x Type All Sf Address 10 70 33 77 v Description Figure 3 40 Select Equipment Server window 3 Select the type and IP address of the server to be maintained and enter related description Click lt OK gt The window Port Setting is displayed as shown in Figure 3 41 New Connection i x Port Bi Directional v Secure v Compress Figure 3 41 Port Setting window In the above figure Huawei Technologies Proprietary 3 41 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide e Secure It provides the encryption function e Compress It provides the compression function to help use network bandwidth more effectively Select whether to encrypt and compress port data based on actual needs If necessary tick the checkbox before the corresponding option By default both are not ticked If both are selected the corresponding options of bi directional port and reporting port will be ticked 4 Click the node Bi Directional under the right navigation tree in the window Port Setting The window Set Bi Directional Port is displayed as shown in Figure 3 42 x Port Bi Directional 1 v Secure v Compress Lesser m a Faster Bandwidth Re
32. statuses Click it to open the corresponding description and then click to close it M Displays the version information of the iWeb remote maintenance system Double click it to open the version information 3 3 RAS Data Configuration The RAS data configuration includes Configuring IP address and ports Configuring multi language attribute Configuring log functions Configuring connection instances Configuring server access strategy Huawei Technologies Proprietary 3 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Configuring server access strategy includes configuring server types and configuring server instances 3 3 1 Configuring IP Address and Ports If an RAS has multiple IP addresses you need to bind the RAS software with one of these IP addresses Otherwise the RAC cannot connect the RAS Also port numbers of HTTP and HTTPS must be set so that remote maintenance can traverse proxy servers and firewalls Note e The HTTP port number is 9999 by default e The HTTPS port number is 8443 by default The following describes the specific steps in configuring IP address and ports 1 Enter the RAS installation directory The default is C Remote Access Server 2 Use the text editor to open the file server xml under the directory conf 3 Set IP address the corresponding parameter item is address and ports the corresponding parameter item is Port based on needs
33. structure is changed little If you combine the RAS and a proxy server and combine the RAC and a maintenance terminal the system structure is almost not changed Huawei Technologies Proprietary 1 11 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 4 2 Configurable Access Control Strategy By configuring server access strategy and maintenance terminal access strategy the IWeb remote maintenance access system can control remote maintenance effectively Only maintenance terminals that meet the requirements of the maintenance terminal access strategy can connect with the RAC to maintain servers which must be defined in the server access strategy 1 4 3 Compression and Encryption Based on Ports Data compression and encryption of port level means the compression and encryption for the data transmitted on specific ports Compared with other compression and encryption technologies data compression and encryption of port level can operate lower layer data directly with fast operating speed and good security 1 4 4 Adjusted Network Bandwidth When connecting RAC with RAS you can adjust bandwidth attributes of the connecting port depending on actual requirements You can obtain higher response speed by increasing bandwidth of the port or save network resources by decreasing bandwidth of the port 1 4 5 Automatic Retry Connection If the RAC fails to connect with the RAS it can try to connect the RAS auto
34. then confirm the new password Click lt OK gt 3 6 3 Locking and Unlocking In the RAC service interface select System Lock or click the icon B on the tool bar directly Then the system enters the locking status and the window Unlock is displayed as shown in Figure 3 38 CT x Password _wnock ee Figure 3 38 Unlock window The system can be unlocked only when you enter the correct login password 3 6 4 Establishing Deleting a Connection to RAS l Establishing a Connection to the RAS The following describes the specific steps 1 In the RAC service interface select Connection New The window New Connection is displayed as shown in Figure 3 39 Huawei Technologies Proprietary 3 39 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide ew Connection i x Address 100s 33253 Ports HTTP 9999 E HTTPS e443 E Figure 3 39 New Connection window In the above figure e Enter the IP address of the RAS in the Address box e Enter port numbers of HTTP and HTTPS in the Ports box The entered port numbers must be consistent with those of HTTP and HTTPS set on the RAS For details about port number setting on the RAS refer to 3 2 1 Configuring IP Address and Ports By default the port number of HTTP is 9999 and that of HTTPS is 8443 lt 0 2 Click lt Next gt The window Select Equipment Server is displayed as
35. when the connection request passes the authentication After successful authentication the RAS establishes a connection with the RAC and sends the configured server access strategy to the RAC Maintenance terminal 1 connects with the RAC The RAC approves or refuses the connection request based on maintenance terminal access strategy When maintenance terminal 1 connects with the RAC successfully it sends a remote maintenance request for server 3 The RAC checks the remote maintenance request based on server access strategy If the target server in maintenance requirements has been configured in the server access strategy the authentication is successful and the operator can carry out maintenance operations on the maintenance terminal Otherwise maintenance operation fails Because server 3 is configured in server access strategy in this example the authentication succeeds and you can operate maintenance at maintenance terminal 1 The RAC begins to receive maintenance data from maintenance terminal 1 and then transfers it to the RAS in a packet On receiving the maintenance data the RAS restores data through disassembly The RAS transmits the maintenance data to server 3 and then sends the response from server 3 to maintenance terminal 1 through the RAC Huawei Technologies Proprietary 1 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Note The RAC and the RAS are connected through HTTP and HTTP
36. 0 SoftSwitch System Chapter 3 Operation Guide Configure Auto Refresh x _ Auto Refresh Refresh Interval Mins Figure 3 48 Configure Auto Refresh window 3 6 7 Changing RAC Interface Display Mode There are two display modes in the RAC interface icon display and detail display The icon display mode is shown in Figure 3 43 Select View Details in the icon mode and then the display mode turns to detail display as shown in Figure 3 49 EJremote access erent E System Connection View Help 6 te 2 x t 2 Remote Access Server Server Status 10 70 33 53 10 70 33 77 Authorized 2004 10 22 02 30 52 PM Activated Remote Access Server 10 70 33 53 Server 10 70 33 77 2004 10 22 02 34 27 PM Deactivated Remote Access Server 10 70 33 53 Server 10 70 33 77 Om Remote Access Server 10 70 33 53 Server 10 70 33 77 Status Authorized Figure 3 49 Detail mode Select View Details in the detail mode and then the display mode returns to icon display Huawei Technologies Proprietary 3 47 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Note Also you can click Ee or on the tool bar to change display modes 3 6 8 Showing Online Help Select Help Help in the RAC service interface or press F1 to open the RAC online help files as shown in Figure 3 50 lt gt BIS m m welcome to iweb Remote Access About iWeb Remote Access C
37. 26 F Uninstaller loj xj The InstallShield Wizard has successfully uninstalled Remote Access Client Click Finish to exit the wizard InstallShield Figure 2 26 Uninstalling Finished window 7 Click lt Finish gt 2 3 Frequently Asked Question in Software Uninstallation l Why does it appear that InstallShield searches JDK Reply The possible reason is that the JDK version does not match the operating system In this case install the correct JDK Huawei Technologies Proprietary 2 20 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling ll Why does the RAS or the RAC setup wizard display alarm information about disk space Reply The disk space where the installation directory is located is insufficient You can reselect an installation position or exit the installation first to release disk space Reinstall until the disk space meets requirements lll Why cannot start the RAS after the installation Reply The possible reason is that the environment variable JAVA_HOME is not set to the installation directory of the JDK software The following describes the processing steps 1 Select the icon My Computer on the desktop Right click and select lt Properties gt in the shortcut menu 2 The window System Properties is displayed Select the tab Advanced and click lt Environment Variables gt in it Then the window Environment Varia
38. 3 51 3 8 FAQ on Remote Maintenance c ccccccceeseeceeeeeeeeeeeeneeeeeeeeeseenees 3 51 3 8 1 One RAC Cannot Activate Multiple Maintenance WGRIMID ANG e oA oad eet tsa et eke sate are heal Na pl ae nid ala eta 3 51 3 8 2 RAC Cannot Refresh Connection Status or Start olalar ioe A E A diab ka chutuned Undecveebeendcttaccine 3 52 3 8 3 Maintenance Terminal Cannot Receive Response from TAE E E A A A A E AT 3 52 Appendix A Description of RAS Installation Directory sssseesessssseeenneeenne A 1 Appendix B Description of RAC Installation Directory eeeeeeeeeeeees B 1 Part 3 Appendix Table of Contents 6 spies i6 fot vent bc os se oceat eatin ai desed Se eeie ae cenidiel ne eee hae i Appendix A Glossary sass since becrteite ca ttalehtce teen net cetiht ta ei siete sce A 1 Appendix B Acronyms and Abbreviations ccccceceeeeeeeeeeeeeeeeeeeeeeennees B 1 HUAWEI 1 SysPatron System Patron 2 iWeb Remote Maintenance Access System U SYS SoftX3000 SoftSwitch System BAM User Manual V300R003 Huawei Technologies Proprietary U SYS SoftX3000 SoftSwitch System BAM User Manual Manual Version T2 010145 20050331 C 3 30 Product Version V300RO003 BOM 31015045 Huawei Technologies Co Ltd provides customers with comprehensive technical support and service Please feel free to contact our local office or company headquarters Huawei Technologies Co Ltd Address Administration Building Huawei Tech
39. 3 52 3 8 3 Maintenance Terminal Cannot Receive Response from Server in Time 3 52 Appendix A Description of RAS Installation Directory ceccceceseesseeeeeeeeeeeseesseeeeeeeeeeneees A 1 Appendix B Description of RAC Installation Directory ccccceseesseeeeeeeeeeeseeeseeneeeeeeeneees B 1 Huawei Technologies Proprietary BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Chapter 1 System Description 1 1 Overview of iWeb Maintenance Access System With the increasing development of the telecom market more areas are covered by telecommunication equipment and requirements for remote maintenance of equipment are stricter At present the frequently used remote maintenance is to access remote servers in the dial up mode It features low configuration requirement and easy operation However it has slow communication speed poor reliability and expensive cost Therefore Huawei developed the iWeb remote maintenance access system The Internet based system adopts the server client architecture It connects a maintenance terminal with a remote server through an access server and an access client It implements the two way data transmission between a maintenance terminal and a remote server through Hyper Text Transport Protocol HTTP and Hyper Text Transport Protocol Secure HTTPS for remote maintenance Compared with the dial up access mode the iWeb remote maintenance access syst
40. 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Qsearch Gyravortes Breda SARS Address amp http localhost 9999 RemoteAccess login do jsessionid 5D2C6767 4D878C7C7CB91 181E24E874D RAF a By ra Beep BE AE sorry ern a Client Management Current location Home gt gt Logout Logout Server Agent Are you sure you want to logout Figure 3 34 Logout Server Agent window 2 Click lt Yes gt 3 5 6 Showing Online Help The following describes the specific steps 1 Inthe RAS service interface as shown in Figure 3 1 click the menu item About RemoteAccess under the navigation menu on the left The help home page is displayed in the right window as shown in Figure 3 35 Huawei Technologies Proprietary 3 36 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt A A Asearch Favorites meda 4 B 3 ST IS fe Address amp http localhost 9999 RemoteAccess login do jsessionid 5D2C67674D878C7C7CB91 181E24E874D Wah nliatfanm a Client Management iweb Remote Access is a platform that facilitates remote maintenance over Internet through firewalls and proxies In a normal scenario if the Client is not on Server s local network then i
41. AE EAE SERR EA E EEn EARE EEO RAAE ARE 2 8 Chapter 3 Basic Operations g ssis saiisine niuia anaia aaia aeania a eaaa aaia aaa a 3 1 3 1 Overview of Basic Operations ccccceceeeeeeneeceeeeeeeeeeeecaeaeeeeeeesececceeeeeseeeesensnnucaeeeeeess 3 1 3 2 Generating Verification Files isie anaa Ea ONE EEEE EEA EO EERE ARE ER 3 1 3 2 1 Selecting Source Files sraa eiaa aAA RER Aaaa AA aa Kanaa AEREA aaa SAA aE EARRA 3 1 32 2 Generating Verification Flesini 3 2 3 3 Starting SysPatron eseis oeeie ae a Ae eel 3 2 3 4 Stopping the SysPatron Processes 0 0 0 eceeceeeeeeeeeeeneeeeeeeaeeeeeeaeeeeeeaeeeeeesnaeeeeeeneeeeeeaes 3 3 3 5 Checking the System Integrity ee cece ee eeeeee teeter ee eeeaaeeeeeeeaaeeeseeaeeeseenaeeeeeeneeeeeeaes 3 4 3 6 Checking and Processing the Alarim c cccceeeeeeeeenneeeeeenneeeeeeaeeeeeeaeeeeeeenaeeeeeenaeeeeeeaaes 3 5 3 Checking Log File citi int dent dicta te aiea aa eiia enihveleedeley 3 7 Chapter 4 FAQS oraaa ees AA O AAA a ei ed a ents ees ese ee 4 1 A TOv ow OMEAQS 43 228 E oiieGe acter EE A tan cee cetera tee 4 1 4 2 Installation Terminated at License Agreement cccccecenereeeeetneeeeeteieeeeetnieeeeeetneeeereas 4 1 Huawei Technologies Proprietary BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Contents 4 3 SysPatron Cannot be Started 00 0 eee ter ire eee eee eee erties ee neeeeeneeeeeneeeeeeaa 4 1 4 4 How to Change the Startup Type of LUM _PPT_Service_ ou
42. After the Installation of the SysPatron The SysPatron provides a special tool VerifyFileCreator exe to verify files and file lists and then to generate verification files For details refer to 3 1 Generating Verification Files A Cautions Before the generation of verification files make sure that source files are normal Otherwise the verification is meaningless For a newly installed server it is recommended that verification files are generated immediately after the installation of basic software operating system software and server software so as to avoid the virus infection due to the online running of source files and the use of other software For the server with a certain running period it is recommended that other tools are used to kill viruses first and then verification files are generated Huawei Technologies Proprietary 1 3 BAM User Manual U SYS SoftX3000 SoftSwitch System 1 3 3 Progress Monitoring Chapter 1 System Description Through monitoring the progress the SysPatron can control programs and services running on the server so as to prevent viruses from attack Its process monitoring flow is shown in Figure 1 1 a WIN32 Programs Ka request for operation a a S Pass Real time verification Yes Whether it is in the core file list al a N N i Report an alarm Disable the startup y C and record a log J Ke Enable the startup J Figure 1 1
43. Flow of progress monitoring As shown in the above figure the core content of the progress monitoring is the real time verification The specific steps of the real time verification are shown as below 1 Check whether verification files exist and their formats are correct 2 Retrieve file sizes in verification files compare them with the current source file sizes to check whether source files have changed 3 Retrieve the data of source files and generate verification data based on algorithm 4 Compare the verification data with the data in verification files to check whether source files have changed After the completion the SysPatron takes the related handling measures based on verification results and specific configuration If verification files exist their formats are correct and their data is consistent the real time verification is passed The SysPatron enables the WIN32 programs If not the real time verification is not passed The SysPatron determines whether to enable WIN32 programs based on the configuration of the core file list For undefined WIN32 programs in the core file list the SysPatron disables their running Meanwhile it generates an alarm and records the problem in the log For Huawei Technologies Proprietary 1 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description defined WIN32 programs in the core file list the SysPatron enables their running Also it generates an
44. In the window View Configured Server List as shown in Figure 3 18 select a server to be deleted that is tick the checkbox before the server type Click lt Delete gt A prompt is displayed as shown in Figure 3 21 Microsoft Internet Explorer xj Q Would you like to delete the Server ce Figure 3 21 Prompt information of deleting a server 2 Click lt Ok gt Huawei Technologies Proprietary 3 23 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide lll Refreshing Server Statuses In the window View Configured Server List as shown in Figure 3 18 click lt Refresh gt to check the latest server instance configuration 3 4 RAC Data Configuration The RAC data configuration includes e Configuring system attribute file e Configuring log functions e Configuring proxy information e Configuring maintenance terminal access strategy 3 4 1 Configuring the System Attribute File The system attribute file system properties includes such options as language of RAC country and lookandfeel The following describes the configuration steps 1 Enter the RAS installation directory The default is C Remote Access Client 2 Use the text editor to open the file Isystem properties under the directory conf Table 3 3 shows the meanings of various configuration items You can modify various configuration items based on actual needs Table 3 3 Configuration item description
45. Log file which records routine log txt maintenance information and connection NA status Batch file which starts the RAS run bat background service It contains the uninstallation program of auninst Me RAS software It contains the command execution files of bin NA Tomcat classes NA It contains class files of Java environment It contains archive files of Tomcat together common NA with the lib directory and the server directory RAS configuration file which configures Loge ontig xmi log functions of RAS conf RAS configuration file which binds the IP server xml address of RAS and to configure HTTP and HTTPS ports It contains archive files of Tomcat together lib NA with the common directory and the server directory logs NA Web server directory It contains archive files of Tomcat together server NA with the common directory and the server directory It stores the web applications which webapps NA should comply with standard web directory of J2EE stipulation work NA It stores temporary files Huawei Technologies Proprietary A 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of RAC Installation Directory Appendix B Description of RAC Installation Directory The default installation directory of RAC is C Remote Access Client The following describes its programs and files Table B 1 List of RAC Installation Directory
46. Mode 0 cccceeeceeceeeeeeneeeeeenneeeeeteneeeeetnneeeeeeeae 3 47 3 6 8 Showing Online Hel piiass tesecccecteetaeeeexsraccs AA AO 3 48 3 6 9 Showing the iWeb System Version Information 0 cccccceeeeeeeeeeeteeeeeeneeeeeenes 3 48 3 6 10 LoggingiOut RAC ar i ttettee ita E te ee 3 49 3 6 11 Exiting RAC Service Interface cece cnet retire ee eiieeeeeteeeeeeeeeeetieeeeeenea 3 49 3 7 A Typical Maintenance Example 0 ccccccceeeeceeceeeceeeeeceeceaeceeeeeeeseseecaeceeeeeeesensacaneeeess 3 50 3 7 1 Description of Examples ireid tyade a Ariandieds a A E das Mae 3 50 3 72 Configuring RAS Data seine a ine sobieeted da AEE REEN a 3 50 3 7 3 Configuring the RAC Data ieee nner airiai aea Laaa 3 50 3 7 4 Creating Connection from RAC to RAS 0 eeeccceeeeeeteeeeeeeneeeeeeneeeeeeneeeeeenaeeeeeeaas 3 51 Huawei Technologies Proprietary BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Contents 3 7 5 Starting Remote Maintenance cc cece cnet ee eeieee erties ee eiieeeeeeeeeeeeneeeeeeaa 3 51 3 7 6 Ending Remote Maintenance ccccccececcececneeeeeeeieeeeeeeiieeeeetnieeeeetiieeeeetieeeeeenaa 3 51 3 8 FAQ on Remote Maintenance cccccceeeeeeeeceeceeeeeeeeeeceneaeceeeeeeesecenaaeceeeeeeesensncaeeeeees 3 51 3 8 1 One RAC Cannot Activate Multiple Maintenance Terminals e 3 51 3 8 2 RAC Cannot Refresh Connection Status or Start Connection e
47. Part 1 SysPatron System Patron Table of Contents ccssssseeeeeees Chapter 1 System Description 1 1 Overview of System SySPatrOn 0 cceeceeeeceeeeeeeeeeeeeeeeeeeeeseeeeeeeeees 1 2 Comparing with Ordinary Anti Virus Software ceceeeeeeeeeeees 1 2 1 Features of Ordinary Ant 1 2 2 Features of SysPatron 1 2 3 Comparison Results 1 3 Function Description i VirUS Software cccccecceeeceeeceeeeeees 1 3 1 Overview of SysPatron FUNCTIONS 20 0 0 ccececeeeeeeeeeeeeeeeeeeeeees 1 3 2 System Verification 1 3 3 Progress Monitoring 1 3 4 Integrity DeteChOn wk sess A eee eee 1 3 5 Log Managemert 1 3 6 Alarm Managementza ats a va nice ida eann iad alt 1 4 Software and Hardware Configuration cccecceeeeeeesteeeeeeeeeeee 1 4 1 Hardware Configuration ccccceeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeneee 1 4 2 Software Configuration Chapter 2 Installing System SySPatron cccccceeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeteees 2 1 Precautions cecceeceeeeees 2 2 Software Installation 2 2 1 Installation Flow 2 2 2 Preparations Before Installation cccceeseceeeeeeeeeeeeeeeeeeees 2 2 3 Installation Process 2 2 4 Installation Check 2 3 Uninstalling Software Chapter 3 Basic Operations 3 1 Overview of Basic Operations
48. Program Files Microsoft SQL Server 80 Tools binn svrnetcn exe C Program Files Microsoft SQL Server 80 Tools binn uncol exe C Program Files Microsoft SQL Server 80 Tools binn wiztrace exe D SoftX3000 convert exe D SoftX3000 isuninst exe D SoftX3000 securitymanager exe D SoftX3000 uninstall exe D SoftX3000 wsgate exe D SoftX3000 services bamservice exe D SoftX3000 services bill exe D SoftX3000 services billsorter exe D SoftX3000 services dataman exe D SoftX3000 services exchange exe D SoftX3000 services isql exe D SoftX3000 services logman exe D SoftX3000 services maintain exe D SoftX3000 services makecrc exe D SoftX3000 services mml exe D SoftX3000 services om_proc exe D SoftX3000 services regsvr32 exe D SoftX3000 services smirror exe D SoftX3000 services stats exe D SoftX3000 services warn exe D SoftX3000 services winsnmp_agent exe D SoftX3000 services sntpclient exe D SoftX3000 bin frame exe Huawei Technologies Proprietary B 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File D SoftX3000 bin mmlprn exe D SoftX3000 bin regsvr32 exe D SoftX3000 bin stats exe D SoftX3000 bin tracereview exe D SoftX3000 bin warnws exe D SoftX3000 prttool msgcl exe D SoftX3000 prttool prescan exe D SoftX3000 prttool prtgenerator exe D SoftX3000 tools hwsetter exe D SoftX3000 tools extablebrowser extablebrowse exe D SoftX3000 tools tablebrowser tablebrow
49. S to traverse firewalls and proxy servers The connection between RAC and RAS is broken if either of them deactivates or disconnects it 1 2 4 Remote Access Server RAS I Overview of RAS As a proxy of the server the RAS receives and transmits maintenance data and response data Besides such measures as authentication of connection requests and connection time limit are taken to ensure the security and reliability of remote maintenance operation The RAS has the following functions ll System Management The system management means management and maintenance for RAS itself including e Adding deleting an RAS user and password e _ Starting stopping an RAS e Logging in logging out the RAS e Changing the RAS user password Ill Connection Management Connection management means management and maintenance for the connection between RAS and RAC including e Authenticating connection requests from the RAC e Adding connections e Refreshing connections e Deleting connections e Setting related connection attributes such as automatic disconnection time IV Equipment Server Access Strategy Management Equipment server access strategy management means which servers attached to the RAS can be maintained remotely Equipment server access strategy management includes e Adding deleting server types that is setting which types of servers can be maintained When the RAC checks maintenance requests from maintenance
50. Server S SQL Structured Query Language T TCP Transmission Control Protocol W WWW World Wide Web Huawei Technologies Proprietary B 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Index Index B background of iWeb system 2 1 basic operations check and process the alarm 1 22 check log file 1 24 checking the system integrity 1 27 generating verification files 1 18 starting SysPatron 1 19 stopping SysPatron 1 20 C comparason between ordinary anti virus software and syspatron comparison results 1 1 Features of Ordinary Anti Virus Software 1 1 Features of SysPatron 1 1 connection instances 2 45 add 2 46 canceling authentication 2 51 delete 2 50 refresh 2 51 connection status 2 82 auto refresh 2 82 manual refresh 2 82 connection to RAS 2 75 activating 2 81 deactivating 2 81 delete 2 80 establishing 2 75 F FAQs 1 25 function description 1 2 alarm management 1 6 integrity detection 1 5 log management 1 5 progress monitoring 1 4 system verification 1 3 G generation of verification files 1 3 automatic generation during the installation of the SysPatron 1 3 generation by tool after the installation of the SysPatron 1 3 H hardware configuration 1 6 CPU 1 6 hard disk 1 6 network card 1 6 RAM 1 6 installation check check for the installation directory 1 13 check whether the menu item of the SysPatron exists 1 13 check whether the SysPatron is started
51. Technologies Proprietary 2 8 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling j Installing Remote Access Server iWEB nstalsnield Figure 2 12 Welcome window 3 The window Software License Agreement is displayed as shown in Figure 2 13 Select the option button I accept the terms of this license agreement if you accept the agreement Click lt Next gt Huawei Technologies Proprietary 2 9 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling j Installing Remote Access Server Pile Es License Agreement Sept 2002 Your use of this software via installation duplication or in other forms shall be deemed as your acceptance of the clause of this License Agreement and your consent to enter into this LicenseAgreeme with Huawei Technologies Co Ltd hereinafter Huawei 1 Software Product hereinafter Software Software in this Agreement includes computer software and all or any parts of the pictures photographs icons animations records videos music words and codes in the computer sofware as well as such printed materials a instructions guidelines and manuals relevant to computer software you lawfully procure any copy of Software of and from Huawei you are entitled to 2 1 use Software You may install Software in the iacceptthe terms ofthis license a
52. The equipment cost increases Because the RAC and the RAS use dedicated servers Need human intervention on the maintenance terminals and the RAC Notes The RAC RAS must provide maintenance ports Otherwise it cannot connect with maintenance terminals servers to implement maintenance function Moreover the RAC and the RAS must provide HTTP and HTTPS ports to interconnect with each other through proxy servers Huawei Technologies Proprietary 1 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description In addition to the basic configuration you can combine some parts to establish other configuration modes based on actual needs The following introduces some frequently used configuration modes lll Combination Between RAC and Maintenance Terminals RAS and Proxy Servers The system networking is shown in Figure 1 2 The strong points of the configuration are The equipment cost decreases because the RAC and the RAS do not use a separate server and maintenance operation focuses on maintenance terminals Thus it is convenient for operation The weak points are Proxy servers must provide maintenance ports to connect with servers which are restricted by firewalls so the firewall setting must be modified Moreover RACs combine with maintenance terminals so that it is difficult to manage them and the system security is affected ioc imgecee cee F ae ee eS eee Proxy server I RAS l l i 1 f
53. WINNT system32 ntbackup exe C WINNT system32 mmc exe C WINNT system32 mshta exe C AWINNT system32 llsmgr exe C WINNT system32 odbcad32 exe C WINNT system32 dllhost exe C WINNT system32 cmd exe C WINNT system32 svchost exe C WINNT system32 taskmgr exe C WINNT system32 shrpubw exe C AWINNT system32 rundll32 exe C WINNT system32 cleanmgr exe C WINNT system32 msdtc exe C WINNT system32 dfrgfat exe C WINNT system32 dmadmin exe C WINNT system32 sysocmgr exe C WINNT system32 wbem winmgmt exe C WINNT system32 smlogsvc exe C WINNT system32 netdde exe C WINNT system32 mstask exe Huawei Technologies Proprietary B 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File C AWINNT system32 attrib exe C WINNT system32 eventvwr exe C WINNT system32 mspaint exe C WINNT system32 cliconfg exe C WINNT system32 usrmgr exe C WINNT system32 calc exe C AWINNT system32 drwtsn32 exe C WINNT system32 ntvdm exe C WINNT system32 notepad exe C WINNT notepad exe C Program Files Windows NT hypertrm exe C Program Files Windows NT dialer exe C Program Files Windows NT accessories wordpad exe C WINNT system32 systray exe C WINNT system32 internat exe C WINNT system32 conime exe C WINNT hh exe C Program Files Microsoft SQL Server 80 COM distrib exe C Program Files Microsoft SQL Server 80 COM dw15 exe C Program Files Microsoft SQL Server 80 COM logread exe C Program Files Microsoft SQL Serv
54. abase 2 Confirm whether the program or the file is infected based on the result 3 Report exception process alarm and prohibit program automatic running 4 Restore and delete the infected file 1 2 2 Features of SysPatron Unlike ordinary anti virus software which are designed to scan and kill viruses in the system the SysPatron 1 2 3 Comparison Results Table 1 1 Comparison between ordinary anti virus software and SysPatron Features SysPatron Other software Usability Simple and easy to use OnE reno eda Date to use Effect on the system Major Minor Upgrade frequency Not frequently Periodic Huawei Technologies Proprietary 1 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Features SysPatron Other software Can kill virus No Yes Range of usage Specific Universal These anti virus products have the following features Comprehensive functions and have a small effect on Windows operating system program and other application programs The weak points are that their virus databases must be upgraded periodically and are not available to the latest viruses also the products do not provide customized interfaces These products are more suitable for individuals or enterprises for the non dedicated purposes However the SysPatron can detect and resist viruses through file verification and customized start You first use the SysPatron to verify no
55. al what can be done to recover it as automatic Proceed as follows 1 Select Start Programs Administrative Tools Services to enter the window Services 2 Right click the service UM _PPT_Service_ Huawei Technologies Proprietary 4 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 4 FAQs 3 Select Properties in the shortcut menu 4 Change the startup type to Automatic A Caution If the startup type of the server is Manual or Disabled change it to Automatic Otherwise the operating system cannot work normally when you restart the computer 4 5 Need Verification Files for Commonly Used Programs If the commonly used programs are added to the core file list is it necessary to generate verification files for them It is better to generate verification files for these programs Otherwise the progress monitoring of the SysPatron will generate meaningless alarm information and record the problem in the log which affects the normal maintenance of the equipment 4 6 Edit Registry Items of SysPatron Can the related setting of the SysPatron be configured in the registry It is recommended that you should not modify the related setting in the registry Otherwise the server cannot work normally or the SysPatron cannot be started 4 7 Cannot Access Files or Use Applications After Installing SysPatron After the installation of the SysPatron double click a program su
56. anagement Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt A A Asearch Favorites media S B St El Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6A05 Emh la EE o a o E Client Management Add Server Information Server IP Address e Server Types Configured Serve Server Type ims Description pe a al Figure 3 19 Add Server Information window 3 Enter the server IP address server type and related description Click lt Add gt and then a new server instance is added in the window View Configured Server List as shown in Figure 3 20 For configuring server types refer to 3 2 5 Configuring Server Types Huawei Technologies Proprietary 3 22 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide yj SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Qsearch Gyravortes meda SSIES Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6405 HP mol E E a Client Management View Configured Server List e Server Types ie Configured Serve en geen roman SS Total 3 Rows Iq rl From Mz To 3 7 Records per page Mz Go gt rl pone eB Localintranct Figure 3 20 Upgraded server list ll Deleting Server Instances Proceed as follows 1
57. and select another folder You can choose not to install Java Development Kit by clicking Cancel to exit Setup Destination Folder C jdk1 3 1 Browse a Figure 2 5 Choose Destination Location window 5 The window Select Components is displayed as shown in Figure 2 6 All the installation components are selected by default Click lt Next gt Huawei Technologies Proprietary 2 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Select Components xj Select the components you want to install clear the components you do not want to install Components Program Files 34605 K Native Interface Header Files 131K Old Native Interface Header Files 266 K Demos 5321 K Java Sources 19155K Description Libraries and executables for the Java 2 SDK Space Required 59481 K Space Available 2633428 K lt Back Next gt Cancel Figure 2 6 Select Components window 6 After all the files are copied to the computer the window Setup Complete is displayed as shown in Figure 2 7 Setup Complete Java Development Kit Setup is now complete Select the option below if you wish to view the README file now for more information about what s new in this release as well as how to setup your environment to use the Java 2 SDK J Yes want to view the README file Click Finish to complete Setup
58. ators e NGN system engineers Conventions The manual uses the following conventions I General conventions Convention Description Arial Normal paragraphs are in Arial Boldface Headings are in Boldface Courier New Terminal Display is in Courier New Il GUI conventions Convention Description Button names are inside angle brackets For example click the lt OK gt button Window names menu items data table and field names are inside square brackets For example pop up the New User window Multi level menus are separated by forward slashes For example File Create Folder lll Keyboard operation Format Description Press the key with the key name inside angle brackets For lt Key gt example lt Enter gt lt Tab gt lt Backspace gt or lt A gt Huawei Technologies Proprietary Format Description lt Key1 Key2 gt Press the keys concurrently For example lt Ctrl Alt A gt means the three keys should be pressed concurrently lt Key1 Key2 gt Press the keys in turn For example lt Alt A gt means the two keys should be pressed in turn IV Mouse operation Action Description Press the left button or right button quickly left button by Click default Double Click Press the left button twice continuously and quickly Dra Press and hold the left button and drag it to a c
59. ats It is recommended to adopt the default encode format to display the IE page 7 Restart the IE browser 3 3 3 Configuring Log Functions The RAS log function consists of application layer log function and access layer log function The former describes production application details including maintenance operation records the latter records lower layer communication conditions including connection statuses By modifying the configuration file you can determine whether to start the above log functions The following describes operation steps in configuring log functions 1 Enter the RAS installation directory The default is C Remote Access Server Huawei Technologies Proprietary 3 8 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 2 Use the text editor to open the file logconfig xml under the directory conf 3 Start or close various log functions based on needs The label corresponding to the log function switch is lt LogOption gt lt LogOption gt If you set the above label to lt LogOption gt Enable lt LogOption gt it indicates starting log functions If you set the label to lt LogOption gt Disable lt LogOption gt it indicates closing log functions The default is set to start various functions The following is an example of the application layer log function configuration The overstriking and italic part is the log function configuration option lt Extend System gt
60. aulty e Maintenance engineers log onto the Internet in the dial up or broadband mode to maintain equipments in distance The RAC and a maintenance terminal can be combined on the same computer to facilitate maintenance operation Client 1 Client 2 Client 3 Server 1 Server 3 Figure 1 4 Typical configuration model 3 Huawei Technologies Proprietary 1 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 2 3 Configuration Guidelines The following takes the basic configuration as an example to describe the operating principle of the iWeb remote maintenance access system In Figure 1 1 suppose you plan to remotely maintain the server 3 through maintenance terminal 1 Figure 1 5 shows the basic operation procedure RAC RAS Starting RAC Starting RAS y Configuring RAC Configuring RAS basic data basic data Configuring client access Configuring server access strategy strategy Configuring the data of the connection to RAS Connection request gi Checking the connection requset from the RAC Checking is past Establishing a connection Server access strategy Checking client access request Checking client maintenance request 7 0771 4 Maintenance data Maintenance data Maintenance request Maintenance response Maintenance response Figure 1 5 Operating principle of the iWeb remote main
61. backup 1 4 2 Software Configuration I Software Composition of the SysPatron The SysPatron is not an individual program but a software system made up of several programs and files Its system can be divided into three parts core application file files support tools For details refer to Appendix A Description of Installation Directory Il Matched Software At present the operating system platform matching with the SysPatron is Windows 2000 Server No other matched software is required Huawei Technologies Proprietary 1 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron Chapter 2 Installing System SysPatron 2 1 Precautions Pay attention to the following precautions during the installation of the SysPatron Different products use different versions of SysPatrons The automatically generated core file lists and alarm information of different editions are inconsistent completely If you use a SysPatron matching with other products the server cannot work normally Therefore be sure to install the SysPatron delivered with the SoftX3000 The installation of the SysPatron must follow the sequence described in this manual Or the system may work abnormally as a result The SysPatron runs automatically after the installation so you need not restart the computer The SysPatron does not provide upgrade function You can upgrade it by uninstalling the old edition and installing a
62. bles is displayed 3 In the Environment Variables window check whether the variable JAVA_HOME exists in the System Variables and whether it is the installation directory of JDK e Ifthe variable is not set yet click lt New gt in the System Variables Then enter JAVA_HOME in the Variable Name and enter the installation directory the default is C j dk1 3 1 of JDK in the Variable Value Click lt OK gt e Ifthe variable has been set wrongly click lt Edit gt in the System Variables Then enter the installation directory of JDK in the Variable Value Click lt OK gt Huawei Technologies Proprietary 2 21 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Chapter 3 Operation Guide 3 1 Overview of Operation Guide To make the whole system work normally you must configure the corresponding data first after installing software of the iWeb remote maintenance access system The data configuration of the iWeb remote maintenance access system consists of the RAS data configuration and the RAC data configuration After data configuration you can start the RAC and the RAS to establish connections for maintenance This chapter introduces the service interfaces of the RAS and the RAC the data configuration of the RAS and the RAC and other basic operations including login and connection management on the RAS and the RAC At last the chapter takes an exa
63. ch as Windows Media Player the computer always prompts Access to the specified device path or file is denied The cause is that the program is not added to the core file list Open the configuration file ppt log under the installation directory of the SysPatron and check whether the program has been defined in the core file list PROCESSES If not the program must be added to the core file list 4 8 SysPatron Still Functions After Uninstallation Why does the SysPatron still function after it is uninstalled from the control panel It is not stopped before uninstalled Although the registration information in the registry is deleted the corresponding menu and service still exist In this case first use the operating control tool to stop its running and reinstall the SysPatron Then use the operating control tool to stop its running and uninstall it Huawei Technologies Proprietary 4 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 4 FAQs 4 9 SysPatron Cannot Be Reinstalled After Uninstallation It is possible that you have not uninstalled the SysPatron completely and the system monitoring function still works as described in question 7 Solution First stop the SysPatron For details refer to 3 3 Stopping the SysPatron and then reinstall it Whether can the log file be backed up to another computer automatically Reply No At present the log backup directory cannot be the disk of network mapp
64. check e Ifthe authentication of connection request fails a new server icon is displayed on the RAC interface The icon color is gray and the connection status at the bottom of the interface displays Waiting for authentication as shown in Figure 3 44 Huawei Technologies Proprietary 3 43 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 215 x System Connection View Help olej 2 4 Sm 10 70 33 53 Remote Access Server 10 70 33 53 Server 10 70 33 77 Status Waiting for authorization oho Figure 3 44 Connection request of waiting for authorization If a parameter such as the RAS address is set wrongly on establishing a connection request a prompt is displayed as shown in Figure 3 45 I x The communication with RAS down Figure 3 45 Prompt information of a connection request error ll Deleting a Connection to RAS In the RAC service interface shown in Figure 3 43 right click an server icon in the right window and select Delete in the shortcut menu or select Connection Delete in the main menu to delete the icon Note If all the server icons of an RAS are deleted the RAS icon is deleted accordingly Huawei Technologies Proprietary 3 44 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 3 6 5 Activating Deactivating a Connection to RAS l Activating a Connection to RAS A new establ
65. computer installed with the RAS software must meet the hardware configuration requirements in Table 1 1 ll Preparations for RAC Installation The RAC can be combined either with a special purpose computer or with a maintenance terminal directly It is recommended to install the RAC on a maintenance terminal directly to facilitate remote maintenance operation and reduce equipment investment The subnet where the RAC is located must be connected with the Internet that is the RAC can access to servers through the Internet The computer installed with the RAC software must meet the hardware configuration requirements in Table 1 2 lll Preparations for Software Installation In addition to preparations for software installation programs of the RAS and the RAC you need to prepare the matched software installation programs which are listed in Table 1 3 and Table 1 4 Huawei Technologies Proprietary 2 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling 2 1 3 Installing JDK Software Before installing the RAS software and the RAC software you must install the JDK software Otherwise the RAS software and the RAC software cannot run normally Moreover after installing the JDK software you must configure corresponding environment variables to enable the JDK software Taking access server as an example the following shows the JDK software installation Note Installing the JDK software
66. d Remote Access Server Click Finish to exit the wizard Installshield Figure 2 18 Installation Successful prompt window Click lt Finish gt 2 1 5 Check for RAS Software Installation After the RAS software is installed check whether the installation is successful in the following steps 1 Under the installation directory double click the file run bat to run the background service Huawei Technologies Proprietary 2 14 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling 2 Double click the IE icon on the desktop to open the IE browser and enter http localhost 9999 RemoteAccess in the address box Press lt Enter gt A login window is displayed as shown in Figure 2 19 Z SA Management Microsoft Internet Explorer _ File Edit View Favorites Tools Help Back gt v 8 A Search 34 Favorites media amp 3 Ed g a E l Address ja http localhost 9999 RemoteAccess index jsp 60 Woh nioatfarm 2 0 x Login Server Agent UserName fad min Password Pa m S Figure 2 19 RAS login window Note The default language should be set as English and the area should be set as English speaking area on RAS Meanwhile the multi language attribute must be set to English first that is by default IE menu and dialog box should be displayed in English For the multi language attribute of the RAS refer to 3 2 2 Configuring Multi Language At
67. deleted automatically Value range 1 100 Default value For parameter values out of the value range they are all set to 70 Example BUSY 70 indicates the system is busy when CPU utilization reaches 70 In this case the detection of the system patron is stopped B 2 5 Log Management Parameter BASIC The log file ppt log is stored under the installation directory of the system patron The size of the log file increases with the running time of the system patron If you do not back up the log file in time you may lose the log due to the insufficiency of the disk space Therefore the system patron provides the backup function of the log file It backs up the ppt log under a specified directory The name of the backup log file is the Huawei Technologies Proprietary B 9 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File original log file name the date when the log is generated Moreover the system patron deletes log files saved for a long period periodically The parameter segment BASIC specifies log management parameters For specific parameter descriptions of the segment see Table B 6 to Table B 8 Table B 6 Parameter MAXLOG Name MAXLOG Function Define the maximum byte number of ppt log Unit M byte Natural number If the input number is not an integer the decimal Value type fraction is neglected automatically If the in
68. e RAC receives maintenance data from maintenance terminals and sends it to the RAS after assembly and receives server response data from the RAS and transmits it to the corresponding maintenance terminals after disassembly Note If you plan to compress and encrypt data during the transmission you need to compress and encrypt data after assembly and decompress and decrypt after disassembly Huawei Technologies Proprietary 1 9 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 3 System Functions of iWeb system The iWeb remote maintenance access system provides a secure and efficient communication channel for maintenance terminals and servers It includes the following functions 1 3 1 Access Control of iWeb system access control Access control means communication channels are established between maintenance terminals and equipments based on the server access strategy and the maintenance termianal access strategy It includes the following parts Access Control on the RAS Side As described in 1 1 3 Remote Access Server RAS the RAS authenticates connection requests from an RAS by configuring the Client Session List based on the server access strategy The list includes all connecting information from the authenticated RAC to the server Il Access Control on the RAC Side As described in 1 1 4 Remote Access Client RAC the RAC checks maintenance requests from maintenance ter
69. e configuration file ppt ini the SysPatron sends alarms to the SoftX3000 through invoking alarm functions in the alarm interface file WarnIn dll SoftX3000 displays the alarm information in the alarm windows of the alarm console and maintenance console A Caution If there is no WarnIn dll file under the installation directory of the SysPatron the SysPatron cannot send alarm information Therefore do not delete the file WarnIn dll 1 4 Software and Hardware Configuration 1 4 1 Hardware Configuration The running of the server must meet the following requirements for hardware configuration e CPU Center Processing Unit Pentium 133 MHz or above e RAM Random Access Memory 128 M or above e Hard disk The disk space depends on the system setting and actual running condition and meets the requirements of the installation of the SysPatron log and backup e Network card It is installed and can be used normally Huawei Technologies Proprietary 1 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description CQ Note e The space of the disk where the installation directory is located must be larger than the actual need so as to ensure that the log information can be recorded normally e The space of the disk where the log file backup directory is located depends on the actual running condition of the SysPatron If exceptions occur frequently the disk space must be more larger so as to ensure the normal log
70. eanwhile set the timing detection mode as once every one hour After a detection point check the log file and alarm information There should be no exceptions Then back up a verification file and then delete it or replace it with a wrong verification file After another detection point observe the log file and alarm information There should be a prompt that the verification is not passed Note For manual generation operations of verification files refer to 3 1 Generating Verification Files For descriptions of timing detection parameters refer to in Timing Detection Parameters in Appendix B Description of Configuration File After the detection you should use backup files to replace deleted or modified verification files 2 3 Uninstalling Software You cannot uninstall the SysPatron during its running Before the uninstallation use the operating control and integrity detection tool SpyControl exe to stop its running The specific steps are shown as follows 1 Select Start Programs SpyControl to enter the window SpyControl Huawei Technologies Proprietary 2 8 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron SpyControl Figure 2 8 SpyControl window 2 Select lt Stop UMService gt to stop the running of the SysPatron 3 Select Start Settings Control Panel Add Remove programs and enter the window Add Remove programs as show
71. ection between RAS and RAC is not time limited If you select Timescope click the time setting button beside it and select a time range 6 After filling in related information click lt Add gt A connection instance can be added in the Client Session List as shown in Figure 3 11 Huawei Technologies Proprietary 3 13 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer i File Edit View Favorites Tools Help Heak gt A A Qseach GFavortes meda SSIES Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6405 Wnh niotfanm a Client Management View Configured Client Session List Configured Client n e Waiting Authoriz Unduthorize Client Agent s IP N Server IP Address Access Time Address 10 70 33 59 10 70 33 51 EHE ia 7 Figure 3 11 Upgraded Client Session list Note If a connection has been added from an RAC to a server the RAC shall check the request and approve the authentication when the RAC sends a connection request connecting the same server to the RAS ll Deleting Connection Instances If you want to delete a connection instance select it in the Client Session List that is tick the checkbox before the instance and click lt Delete gt A prompt is displayed as shown in Figure 3 12 Huawei Technologies Proprietary 3 14 BAM
72. eeeeeaas 1 12 1 5 1 Hardware Configuration cccceccecceeeeeeeeeeeeeneeeeeeeaeeeeeenaeeeeeeaaeeeseeneeeeeeeneeeeneaes 1 12 1 5 2 Software Configuration cece eeeeeeeeeeenceeeeeeeaeeeeeeaeeeeeeaeeeseeaeeeseeneeeeeeeaes 1 13 Chapter 2 Software Installing and Uninstall ing ccecccssseeeseseeeeeseeeeeeseeeeeseesesneesesesenenseeenens 2 1 2 Ad SOTtWare stalai onenen e sot cess se lay da eaak eed heads Aad ces Sada ta nesd keane hada dadea severed ste 2 1 2 141 Installation FOW ech aen e a a a havent ttt ee aA ai 2 1 2 1 2 Installation Preparations e evn katie ee ahah eee es 2 2 2 1 3 Installing JDK Software c eee penneu oeii aneia ni aiaia aeiia eei 2 3 2 14 Installing RAS lt SOmWare oaia aT EET EERTE EAEE ERTA 2 8 2 1 5 Check for RAS Software Installation eeeeeeeeeeeeeeeeneerreserrsssetrrssrrrssrerrssreens 2 14 2 1 6 Installing RAC SoOmWare eena eena E EEEE ART 2 16 2 1 7 Check for RAC Software Installation c cece este eeeeneeeeeeeeeeeteeeeetneeeeee 2 16 2 2 Uninstalling SOmWaAre s sic22 fs sikhac piessoedes ished dasshadtasstedcaiasvendegs stead faspediasaedeenastengen usneeteaeate 2 17 2 3 Frequently Asked Question in Software Uninstallation 0 ccceeeceeeeeeeeeteeeeeeeteeeeeeaas 2 20 Huawei Technologies Proprietary BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Contents Chapter 3 Operation Guide iviieecoeciedivececcdneecenssesssnntcenycaweshusvnnvecnaeaeid setvaucene
73. eees 3 38 3 0 MAG Basic Opetatio Minnen a Ge tame aaa Erini 3 38 3 6 1 Logging in RAC Service Interface ceecceeseeceeeesereeeeeens 3 38 3 6 2 Changing RAC Login Password cccccceeeeeeeeeeeeeeeeeeeeeeees 3 38 3 6 3 Locking and Unlocking svi 5 sie Sree Ae ea ees ae 3 39 3 6 4 Establishing Deleting a Connection to RAS n 3 39 3 6 5 Activating Deactivating a Connection to RAS eeeee 3 45 3 6 6 Manual Refresh Auto Refresh Connection Status 0 3 46 3 6 7 Changing RAC Interface Display Mode c eeeeeeeteeeeeeees 3 47 3 6 8 Showing Online Help ccccceeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeees 3 48 3 6 9 Showing the iWeb System Version Information 6 3 48 3 6 10 Logging Out RAC sts iis Sie Mik i it hie tae hs 3 49 3 6 11 Exiting RAC Service Interface ccceeeeeeeeeeeeeeeeeeeeeeeeaeees 3 49 3 7 A Typical Maintenance Example cccccceeeeeeeeeeeeeeeeeeteeeeeeeeeenees 3 50 3 7 1 Description of Example eeceeccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 3 50 3 7 2 Config ring RAS Data asip acta tects aE 3 50 3 7 3 Configuring the RAC Data ccecceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeees 3 50 3 7 4 Creating Connection from RAC to RAS eeeeeseeeeeeeeeeeeeeeeees 3 51 3 7 5 Starting Remote Maintenance ccccseeeccceeeeeeeeeeeeeeeeeees 3 51 3 7 6 Ending Remote Maintenance ccceeeeeeeseeeeeeeeeeeeeeeeees
74. em features fast communication speed high reliability and low maintenance cost 1 2 Service Models 1 2 1 Overview of Service Models The iWeb remote maintenance access system is to provide rapid and safe two way data channel for remote maintenance It has many configuring modes to meet different requirements for application 1 2 2 Typical Configurations l Basic Configuration The iWeb remote maintenance access system consists of the remote access server RAS and the remote access client RAC The basic configuration is shown in Figure 1 1 Huawei Technologies Proprietary 1 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Proxy server f ESR Firewall E i y E l ui byl i 1 lt 1 f S pp a Y B Client 1 Client 2 Client 3 Server 1 Server 2 Serer 3 Figure 1 1 Basic configuration In the above figure the maintenance terminals and the RACs are in the same subnet The servers and the RASs are in another subnet The above subnets access Internet through proxy servers Maintenance terminals access servers through RACs RASs and proxy servers ll Features of Basic Configuration e Proxy servers can access multiple RACs or RASs By separating RACs from maintenance terminals and separating RASs from servers they can manage RACs and RASs in a centralized mode increasing the security of the access system and avoiding the effect of server upgrading on the system e
75. er 80 COM qrdrsvc exe C Program Files Microsoft SQL Server 80 COM replmerg exe C Program Files Microsoft SQL Server 80 COM snapshot exe C Program Files Microsoft SQL Server 80 COM sqidumper exe C Program Files Microsoft SQL Server 80 Tools binn bcp exe C Program Files Microsoft SQL Server 80 Tools binn cdw exe C Program Files Microsoft SQL Server 80 Tools binn cnfgsvr exe C Program Files Microsoft SQL Server 80 Tools binn dcomscm exe C Program Files Microsoft SQL Server 80 Tools binn dtsrun exe C Program Files Microsoft SQL Server 80 Tools binn dtsrunui exe C Program Files Microsoft SQL Server 80 Tools binn dtswiz exe C Program Files Microsoft SQL Server 80 Tools binn isql exe C Program Files Microsoft SQL Server 80 Tools binn isqlw exe C Program Files Microsoft SQL Server 80 Tools binn itwiz exe Huawei Technologies Proprietary B 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File C Program Files Microsoft SQL Server 80 Tools binn odbccmpt exe C Program Files Microsoft SQL Server 80 Tools binn osql exe C Program Files Microsoft SQL Server 80 Tools binn profiler exe C Program Files Microsoft SQL Server 80 Tools binn rebuildm exe C Program Files Microsoft SQL Server 80 Tools binn scm exe C Program Files Microsoft SQL Server 80 Tools binn sqladhlp exe C Program Files Microsoft SQL Server 80 Tools binn sqlftwiz exe C Program Files Microsoft SQL Server 80 Tools binn sqimangr exe C
76. er the administrator password and then click lt Login gt If the login is successful the RAS service interface is displayed as shown in Figure 3 8 Z SA Management Microsoft Internet Explorer i Fie Edit view Favorites Tools Help Bak gt A A A search Ga Favorites iMedia 3a 3a BR Address amp http localhost 9999 RemoteAccess login do jsessionid 4628E4B4 1990097 4454E4CF257COEEES 2 0 x Woh niatfanm E Client Management Current location Home gt gt Client Management gt gt Waiting for Authorization Client Agents Waiting Authorization Client Agent s IP Address Server IP Address Total 0 Rows M gt l From z To z Records per page z Go gt 4 gas a a nn Baa 2 Figure 3 8 RAS service interface 4 Inthe RAS service interface click the menu item Client Management under the left navigation menu then click the submenu Configured Client The window View Configured Client Session List is displayed on the right as shown Figure 3 9 Huawei Technologies Proprietary 3 11 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide File Edit view Favorites Tools Help Back gt O A A Qsearch fyravortes meda A SAE Address a http flocalhost 9999 RemoteAccess login do jsessionid A483D02F04B41EEE15467B4E69BD07 105 Winh niatfanm a Client Management fs Current location Home gt Client Management gt View Client Session
77. ertain 9 position V Symbols Eye catching symbols are also used in the manual to highlight the points worthy of special attention during the operation They are defined as follows A Caution Warning Danger Means reader be extremely careful during the operation Note Comment Tip Knowhow Thought Means a complementary description Environmental Protection This product has been designed to comply with the requirements on environmental protection For the proper storage use and disposal of this product national laws and regulations must be observed Huawei Technologies Proprietary HUAWEI U SYS SoftX3000 SoftSwitch System BAM User Manual Part 1 SysPatron System Patron BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Contents Table of Contents Chapter 1 System Descripti Ma eein anenee na raae enana aa aaa a aeaaea ei aaa a sA aA EO stat n asea iaaii mE 1 1 1 1 Overview of System SysPatron 0 cece eeeeee eee eeee ee erent ee ee tees ee eceeeeeetceeesesiaeeeeeenaeeeeeeaes 1 1 1 2 Comparing with Ordinary Anti Virus Software cccceeeeeeeeeeeeeeeeeeeeeeneeeeeeneeeeeenaeeeeeeaas 1 1 1 2 1 Features of Ordinary Anti Virus Software cccceeceeeeeeeeeeee erties eeeneeeeeetteeeeeead 1 1 tas Features of SyS FANON gaen sivecdctasseteats duane eveieia deviated adaaaeittebectnneedeeadest 1 1 1 2 3 Comparison RESUITS eessen anaa ae i i a a aa ae dA aeons 1 1 TS Function DESCHPTON a
78. es Remote Access Client Manageme In a normal scenario if the Client is not Security Management on Server s local network then it 2 Frequently Asked Questions cannot connect to the server The 2 Glossary reason is the client server protocol is not being supported by proxies whereas the iWeb Remote Access provides a platform using which the remote maintenance can be done despite the presence of firewalls and proxies The two major components in iWeb gt Remote Access platform are Done rT Local intranet Figure 3 36 Online help window Also you can click lt Help gt to open help files 3 5 7 Closing RAS Background Service Select Start Programs Remote Access Stop Remote Access Server in the computer installed with the RAS software then the window shown in Figure 3 29 and the RAS background service close 3 6 RAC Basic Operation 3 6 1 Logging in RAC Service Interface For details refer to 3 3 3 Configuring Proxy Information 3 6 2 Changing RAC Login Password In the RAC service interface select System Change Password The window Change Password is displayed as shown in Figure 3 37 Huawei Technologies Proprietary 3 38 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide x Password j New Password ii Confirm Password ain Ok Cancel Figure 3 37 Change Password window Enter the old password and a new one and
79. es opens as shown in Figure 2 5 InstallShield Wizard y x Start Copying Files Review settings before copying files amp Setup has enough information to start copying the program files If you want to review or change any settings click Back If you are satisfied with the settings click Next to begin copying files Current Settings Notes 1 Please read carefully O amp M Manual for SysPatron before any further operation 2 After successfully installing SysPatron please set the parameters in configuration file ppt ini and generate verification files for important files ie lt Back Cancel InstallShield Figure 2 5 Start Copying Files window 9 Click lt Next gt The system starts copying files to the installation directory and then the InstallShield Wizard Complete window pops up as shown in Figure 2 6 Huawei Technologies Proprietary 2 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron InstallShield Wizard InstallShield Wizard Complete Date nnanaiell amp Setup has finished installing SysPatron 100R 002 on your computer lt Back Cancel Figure 2 6 InstallShield Wizard Complete window 10 Click lt Finish gt The system first prompts Syspatron has been installed successfully and then displays Syspatron has been started successfully By now the SysPatron generates verification file
80. esecchietsc322sced eaa a a aa aa e A a aiaei 1 2 1 3 1 Overview of SysPatron Functions eeeesseeeeeeereseerrnsstrrssttrnesttrnstttnnsstennsssennsnt 1 2 1 3 2 SyStem Verificatlon aara AO A AA A 1 3 1 3 3 Progress MONitoring erisusi ae a ee a 1 4 1 3 4 Integrity Detection nannaa N atin ti la 1 5 1 3 5 Log Management 3 2 escceiviegecee teenie ace narii eiiie a i ia a eiiiai Ean eii EBAAUSA 1 5 ta SAlarm Management sexi aaar Aaa E EART ER AEEA EAEE 1 6 1 4 Software and Hardware Configuration esssssseessssiisseerrssetrresterrstttnrnssttnnssttnnnsttnnssen nnet 1 6 tai Hardware Connigurato cesi aea a Ea AEE 1 6 1 4 2 Software Configuration cei tere etter seen ee ee eieeeeeeaeeeeetieeeeetieeeeesieeeeeeaa 1 7 Chapter 2 Installing System SysPatron cccccssesceesseeeceeeseeeseeeeeeeeeseeeeeseeeseeesesesneeseessseesnneeanens 2 1 2 ViPYEGAULIONS eeir td Aeedbeaet cdc senihdeca hs shete bed pehkl dy tecde lad bbcta dpe ede laa chats ighbeeesta steed 2 1 2 2 Software Installation ouise eee ads ees dea de eee ada lc ened EEEE E de 2 2 2 22 Installation FON a A devinede de ssabtecssieteats ibe Haeee aia 2 2 2 2 2 Preparations Before Installation ccccccceceeeeeeneeceeeeeeeeeeseeaeeeeeeeeeseseecaneeeeeeees 2 2 2 2 3 InstallationiiPrOCeSS e a T eresin cia aia ci 2 3 2 2 4 Installation CHECK riisiin ianei renee ernie eerie niai i kedide reitir i a io 2 6 2 3 Uninstalling SOftWAre a ean eE EAEE AAR A DE
81. greement C donot acceptthe terms ofthis license agreement InstallShield Back Next Cancel Figure 2 13 Software License Agreement window 4 The directory selection window is displayed as shown in Figure 2 14 Click lt Browse gt to select an installation directory It is recommended to select the default installation directory C Remote Access Server Click lt Next gt Huawei Technologies Proprietary 2 10 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling j Installing Remote Access Server iWEB CARemote AccessiServer nstalsnield Figure 2 14 Directory selection window 5 The installation information confirmation window is displayed as shown in Figure 2 15 Click lt Next gt Huawei Technologies Proprietary 2 11 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling j Installing Remote Access Server iWEB nstalsnield Figure 2 15 Installation information confirmation window 6 The window Administrator Password Configuration is displayed as shown in Figure 2 16 Enter the password and click lt Next gt If the system has been installed with the RAS software follow step 7 If not follow step 8 directly Huawei Technologies Proprietary 2 12 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling j Installing Rem
82. he installation directory Example BACKUPLOGDIR indicates the backup directory of the log file is set to empty The automatic backup log file is stored under the subdirectory LogDir of the installation directory B 2 6 Alarm Parameter WARNING The alarm interface file Warnin dll specifies the structure of alarm message in the system patron The parameter segment WARNING of the file ppt ini specifies the value range of various fields in the structure Huawei Technologies Proprietary B 11 HUAWEI U SYS SoftX3000 SoftSwitch System BAM User Manual Part 2 iWeb Remote Maintenance Access System BAM User Manual U SYS SoftX3000 SoftSwitch System Table of Contents Table of Contents Chapter 1 System Description isein renee ninnan cede ented ewsceceelaeaseetesdenscetcuaseenesven stat n aseni asiani EE 1 1 1 1 Overview of iWeb Maintenance Access System essseseresserrsseerrsstrrrsssrrrsstrrnssrrrnsstt 1 1 122 SEFVICE MOda E A EA E E A eee eae 1 1 1 2 1 Overview of Service MOdels cceceeecneeee teenies erties ee tineeeeetieeeeesenieeeeeneeeeeeaa 1 1 122 2 Typical Gonfigurations eren a E E olka chert detiect 1 1 1 2 3 Configuration Guidelines ssrin ensina anii Ranah ANAE AARAA 1 5 1 24 Remote Access Server RAS ercran gaea aE aAa aai 1 7 1 2 5 Remote Access Client RAC ssssssssieriinierrreeiirsnsssnnadinrannennndaninnandennadnanandannadanna daats 1 8 1 3 System Functions of iWeb SYStOM
83. hnologies Proprietary 3 51 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 3 8 2 RAC Cannot Refresh Connection Status or Start Connection The following describes possible reasons and corresponding handling methods e Proxy information such as the IP address or port configuration of a proxy server is incorrectly set on the RAC e The RAS background service is not started Refer to 3 4 1 Starting RAS Background Service e The connection between RAC or a proxy server and RAS is disconnected If you fail to retry the connection check and restore the network connection between RAC or a proxy server and RAS 3 8 3 Maintenance Terminal Cannot Receive Response from Server in Time If the port is a bi directional port reporting port or time out bi directional port try to change its performance attribute You can adopt the maximum performance or change the port attribute into blocking bi directional port so that a maintenance terminal can receive the response from a server timely Huawei Technologies Proprietary 3 52 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix A Description of RAS Installation Directory Appendix A Description of RAS Installation Directory The default installation directory of RAS is C Remote Access Server Table A 1 describes its programs and files Table A 1 List of RAS Installation Directory Subdirectory Important file name Function
84. ific configuration and operation of the RAS are implemented in this window The window includes the following Huawei Technologies Proprietary 3 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide e Operating window information which describes operation types e Help button which opens online help in the RAS service interface e Operating command buttons which select specific operating command types Sometimes the operating command is displayed below operating object information e Operating object information which lists operating objects or describes operating object information e Information browse buttons which browse operating object information including operating buttons about record selection and page reversal 3 2 2 RAC Service Interface The service interface of the RAC is shown in Figure 3 2 inixi System Connection View Help o o 2 x ol A 70 3 i 3 HEA 10 70 33 51 10 70 33 53 1 Main menu 2 Tool bar 3 RAS list 4 Equipment server list 5 Output window 6 Connection status bar 7 Operating shortcut key Figure 3 2 RAC service interface In the above figure the RAC service interface consists of the following seven parts e 1 Main menu e It provides all operation menus of RAC e Tool bar e t provides shortcut icons about operating RAC e RAS list window e It displays IP addresses of all RASs connected wi
85. ing Connections Figure 3 50 RAC online help 3 6 9 Showing the iWeb System Version Information In the RAC service interface Select Help About or double click the icon M in the right corner The window About Remote Access Client is displayed to display the version information of the iWeb remote maintenance access system as shown in Figure 3 51 Huawei Technologies Proprietary 3 48 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide xi iWoh niattarm HUAWEI Remote Access Version 1 00 2001 2002 Huawei Technologies All Rights Reserved Http Awww huawei com Figure 3 51 About Remote Access Client window 3 6 10 Logging Out RAC In the RAC service interface select System Logout A confirmation window is displayed as shown in Figure 3 52 F Confirmation Message x Do you want to logout e e Figure 3 52 Logout confirmation window Click lt Yes gt to return to the RAC login interface shown in Figure 2 21 3 6 11 Exiting RAC Service Interface In the RAC service interface select System Exit or click the icon R on the tool bar to close the RAC service interface Note In the RAC service interface if you click the button X on the top right corner you can just hide the interface but not exit the RAC service interface If there is still a client proxy icon on the status bar click the icon to open the RAC service interface
86. ing or network directory Such backup directories as DataServer LogDir are invalid Il Is the log directory invalid when the log backup directory is set to an invalid directory such as j MyCD Reply No When the set log backup directory is invalid or null the SysPatron copies the log file to be backed up to the subdirectory LogDir under the installation directory of the SysPatron automatically If the subdirectory does not exist it will be created automatically lll Does the SysPatron affect the installation and upgrade of the server software To install or upgrade the server software first stop the running of the SysPatron Because the installation program or upgrade program of the server software is not in the core file list of the SysPatron you cannot execute it directly After installing or upgrading the server software you should upgrade the configuration file especially the contents in the core file list of the SysPatron based on the actual condition and generate verification files manually Otherwise the server software cannot work normally after the restart of the SysPatron The frequently asked question is After you reinstall or upgrade the server software file version patch and installation site are changed However the core file list is not modified accordingly so that the server software cannot be started IV For the site that has installed and run the SysPatron does the patch operation affect the server
87. installing the system patron you must check parameter segments and supplement them based on the actual needs 2 Note There are only two exceptions the explorer program of Windows 2000 Server Explorer exe and user initialization program Userinit exe These two programs are the important programs that must be executed when users log in the computer operating system They are located respectively under the installation directory of Windows 2000 Server and the System32 subdirectory under the installation directory No matter whether they have correct verification files or they are in the core file list the system enables their running Huawei Technologies Proprietary B 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File During the installation of the system patron the installation program adds the full paths of important WIN32 including directory names and file names where files are located to the core file list If the core file list is empty the system patron produces alarm information and records the problem in the log The following is the automatically generated core file list after the installation of the SoftX3000 system patron PROCESSES C WINNT system32 smss exe C WINNT system32 csrss exe C WINNT system32 winlogon exe C WINNT system32 services exe C WINNT system32 Isass exe C WINNT system3a llssrv exe C WINNT system32 userinit exe C WINNT explorer exe C
88. ion and client focusing on the key points that might cause installation failure U SYS SoftX3000 SoftSwitch System Routine Maintenance Guide It guides the maintenance engineers to perform daily maintenance monthly maintenance and yearly maintenance tasks on the SoftX3000 Huawei Technologies Proprietary Manual Content U SYS SoftX3000 SoftSwitch System Emergency Maintenance Manual It guides the maintenance engineers to perform recovery operations in the case of emergencies such as congestion of global service AMG and TMG and failure of host and BAM U SYS SoftX3000 SoftSwitch System Part Replacement Guide It guides the maintenance engineers on how to replace hardware components of the SoftX3000 such as boards fan frame LAN Switch and hard disk U SYS SoftX3000 SoftSwitch System Operation Manual Configuration Guide It guides the engineers how to configure various data in the SoftX3000 including configuration steps preparations database table referencing relationships and command parameters U SYS SoftX3000 SoftSwitch System Operation Manual Configuration Examples It guides the engineers how to configure various data in the SoftX3000 including networking example configuration script key parameters and debugging guidance U SYS SoftX3000 SoftSwitch System Operation Manual Performance Measurement It guides the engineers how to work on performance measuremen
89. ion Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Qsearch Gyravortes Breda SARS Address amp http localhost 9999 RemoteAccess login do jsessionid 5D2C6767 4D878C7C7CB91 181E24E874D RAF a By ra Beep BE AE sorry ern a Client Management Current location Home gt Configure SA Admin Change SA Admin password Old Password New Password Confirm Password Figure 3 32 Change SA Admin password window 3 Enter old password new password confirm password and then click lt OK gt A prompt Password Changed Successfully is displayed on the right of the interface as shown in Figure 3 33 Huawei Technologies Proprietary 3 34 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Qsearch Gyravortes meda SARS Configure SAAdmin Password Password Changed Successfully yp FF bcslintraret Figure 3 33 Password Changed Successfully prompt information 4 Click lt OK gt 3 5 5 Logging Out RAS The following describes the specific steps 1 In the RAS service interface as shown in Figure 3 1 click the menu item Logout under the navigation menu on the left The window Logout Server Agent is displayed on the right as shown in Figure 3 34 Huawei Technologies Proprietary 3 3
90. iption of Configuration File cccecceeeeeeeeeeeeeeeeees B 2 Description of Parameter Segment cccceeeeeeeeeeeeeeeeeeeeeeeeeeeees B 2 1 Overview of Parameter Segments cccceeeeeeeeeeeeeeeeeeeeeees B 2 2 Core File List PROCESSES c cceseeceeeeeeeeeeeeeeeeeeeees B 2 3 Detection File List FILES ccceeeesceeeeeeeeeeeeeeeeeeeeeeeeeees B 2 4 Timing Detection Parameter BASIC ceeeeeeeeeeeeeeeees B 2 5 Log Management Parameter BASIC cc seeeeeeeeeeees B 2 6 Alarm Parameter WARNING ccesceeeeeeeeeeeeeteeeeeeeeeeeeees Part 2 iWeb Remote Maintenance Access System MGA COT GS ONES cect wt aes ar rel seh tw algae aide een ant Chapter 1 System DESCripton ois weiss ctecctaiscectectnaieieigsectieiiieetaseicinnsigtanacttinsd 1 1 Overview of iWeb Maintenance Access System t2 Sevice Modes sas tins cise vara a a E e r aaa aae aiia a Aeee Eaa 1 2 1 Overview of Service Models c cscsssssecceeeceeeeeeeeeeeeeeeeeeeeeees 12 2 Typical Config r tioNS irsinin eoii 1 2 3 Configuration Guidelines ceecceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeees 1 2 4 Remote Access Server RAS ccccccccccccecceeeeeeeeeeeeeeeeeeeeeeeeseees 1 2 5 Remote Access Client RAC cccecceeeeeeesseeeeessensnnnnnsaaeeeeeees 1 3 System Functions of iWeb SySteM ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeteees 1 3 1 Access Control of iWeb syste
91. ished connection is in the inactivated state and can be used after the activation In the RAC service interface shown in Figure 3 43 right click an server icon in the right window and select Activate in the shortcut menu or select Connection Activate in the main menu or click on the tool bar to activate the connection In this case the output window in the lower part displays the operation result and the connection status on the status bar displays Connected as shown in Figure 3 46 lox System Connection View Help eji 2 x t SIE E corn 10 70 33 77 10 70 33 53 2004 10 22 02 30 52 PM Activated Remote Access Server 10 70 33 53 Server 10 70 33 77 Remote Access Server 10 70 33 53 Server 10 70 33 77 Status Connected 22a Figure 3 46 Activate a Connection to RAS ll Deactivating a Connection to RAS In the RAC service interface shown in Figure 3 43 right click an server icon If the connection has been activated the Deactivate in the shortcut menu is available Click Deactivate or select Connection Deactivate in the main menu or click on the tool bar to deactivate the connection In this case the output window in the lower part displays operation results and the connection status on the status bar displays Authorized as shown in Figure 3 47 Huawei Technologies Proprietary 3 45 BAM User Manual U SYS SoftX3000 S
92. kill viruses in files and its speed is slow It is recommended to use a compact disk or a floppy disk 4 Ifyou still cannot kill viruses you can obtain an uninfected program or file from other sources and replace the infected program or file on the server Note that both versions must be consistent 5 After all the operations are finished enable the system integrity detection function to check whether there are other infected programs If yes repeat steps from 1 to 4 until all the programs and files are recovered 6 Restart the server Huawei Technologies Proprietary 3 6 BAM User Manual U SYS SoftX3000 SoftSwitch System 3 7 Checking Log File Chapter 3 Basic Operation The log file records daily maintenance operation and running status of the equipment The common log information is shown in List 3 2 Table 3 2 Common log information Functional module Content Description System monitor Starting system monitor The SysPatron has been started Timing system integrity checker System monitor Starting timing verification Verification file is inexistent Source file name Program hasn t been started The integrity detection function of the SysPatron has been started The program has been defined in the core file list Although its verification file does not exist and the system verification is not passed the program is still started normally System monitor Verificati
93. m access control cccee 1 3 2 Connection Management of iWeb system connection MIAN ACE MENM ccd uayteetethusates ccusicesed ound eben ur iaceeteaus cnesiardasena ina caedatess 1 3 3 Two Way Data Transmission of iWeb system two way data TFARSIMISSI OM esee aaas a aa E a e aeai 1 3 4 Data Compression and Encryption of iWeb system data compression and SMGMy DUO Mac iiss is ecendees pike ciceeiicadestecael sblekiceetasszenede 1 3 5 Traversing Firewalls and Proxy Servers of iWeb system traversing firewalls and proxy servers cceceeeeeeteeeeeeeees 1 4 Technical Features of iWeb SyStem ceeeeeeeseeeeeeeeeeessneeeeeees 1 4 1 Little System Structure Change cccccccceeeeeeeeeeeeeeeteeeeeeeeees 1 4 2 Configurable Access Control Strategy ceeseeeeeeeeeeeeeeeeeees 1 4 3 Compression and Encryption Based on Ports c0eee 4 1 4 2 4 2 4 2 4 2 4 3 B 1 B 1 B 2 B 2 B 2 B 6 B 7 B 9 1 4 4 Adjusted Network Bandwidth ccccceeeeeeeeeeeeeeeeeeeeeeeeneeeeees 1 12 1 4 5 Automatic Retry Connection 0 cccceeeeeeeeeeseeeeeeeeeeeseneeeeeees 1 12 1 4 6 Support from Multiple Maintenance Terminals 08 1 12 1 5 Software and Hardware Configuration ccceceeeeeeeeeeeeeeeeeteee 1 12 1 5 1 Hardware Contiguiratlons sutcoc ceeds es scattered ise 1 12 1 5 2 Software COnmQurauomicscs vohiscceo ec iinde vein stead iecct rea aac n 1 13 Cha
94. matically based on the predefined retry strategy including retry times and designated time interval 1 4 6 Support from Multiple Maintenance Terminals One RAC can access multiple maintenance terminals simultaneously but only one maintenance terminal can be activated at any time That is to say you can just operate remote maintenance on one of the maintenance terminals One RAS can be connected with multiple RACs You can remotely maintain multiple servers under different RASs on one maintenance terminal but you can just remotely maintain one server under any RAS at any time 1 5 Software and Hardware Configuration 1 5 1 Hardware Configuration Specific hardware configuration requirements of the RAS and the RAC are listed in Table 1 1 and Table 1 2 Huawei Technologies Proprietary 1 12 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Table 1 1 RAS hardware configuration requirements Configuration item Minimum system requirement Host PC It can combine with the current server CPU 886 MHz RAM 128 MB Table 1 2 RAC hardware configuration requirements Configuration item Minimum system requirement Host Desktop or portable PC It can combine with the current maintenance terminal CPU 886 MHz RAM 128 MB 1 5 2 Software Configuration I Software Composition of the iWeb Remote Maintenance Access System Software of the iWeb remote maintenance acces
95. mefg exe C unispim23 unispimefg_exe _PPT_ Preparing generation C unispim23 upengine exe C unispim23 upengine_exe _PPT_ Preparing generation C unispim23 WLB ackup exe C unispim23 WLB ackup_exe _PPT_ Preparing generation Add file to list 4 Delete file from list D Clean up list C Create Verification File G Exit lt Figure 3 1 Generation tool of verification files 3 2 1 Selecting Source Files By pressing the buttons in the above window you can add delete or clear up files in the list of verification file creation so as to confirm the source files that will generate verification files finally Huawei Technologies Proprietary 3 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operation Adding a file to the list Click lt Add file to list gt and the dialogue box lt Open gt pops up Select the file to be added If the file to be added is not listed in the source file list the generation tool of the verification file adds it to the end of the source file list automatically Otherwise the prompt that the file exists in the list appears ll Deleting a file from the list To delete a line or multiple lines select it in the file list and click lt Delete file from list gt or press lt Delete gt Ill Clearing up list Click lt Clear up list gt and all the items are deleted from the list 3 2 2 Generating Verification Files After confirming the source files click lt Create
96. minals to ensure the validity of maintenance operation based on the server access strategy from the RAS Meanwhile the RAC checks connection requests from maintenance terminals to ensure the security of the system based on the maintenance terminal access strategy lll Security Management of Access System Both RAS and RAC provide user login function to ensure the security of the access system 1 3 2 Connection Management of iWeb system connection management The RAS controls the access of the RAC through connection management and ensures the access security and reliability by setting connection automatic disconnection time Moreover the RAC can maintain the connection For details refer to Connection Management in 1 1 3 Remote Access Server RAS and 1 1 4 Remote Access Client RAC 1 3 3 Two Way Data Transmission of iWeb system two way data transmission The RAS and the RAC combine to implement two way data transmission between maintenance terminals and servers For details refer to Connection Management in 1 1 3 Remote Access Server RAS and 1 1 4 Remote Access Client RAC Huawei Technologies Proprietary 1 10 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 3 4 Data Compression and Encryption of iWeb system data compression and encryption In the iWeb remote maintenance access system compression and encryption technology of port level can be used to transmit data between
97. mple to illustrate the working process of the iWeb remote maintenance access system 3 2 Introduction to Service Interfaces 3 2 1 RAS Service Interface The RAS service interface is shown in Figure 3 1 Huawei Technologies Proprietary 3 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide E SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help IBak gt Q A A Qsearch GFavorites media lt 4 D 3 a H e a 3 4 8 6 7 Total 0 Rows Iq gt I From z To z Records per page z Go gt 8 1 User information 2 Navigation menu 3 Page information 4 Operating window information 5 Help button 6 Operating command button 7 Operating object information 8 Information browse button Figure 3 1 RAS service interface In the above figure the RAS service interface consists of the following four parts l User Information It displays the RAS user name and login time ll Navigation Menu It displays various operation menus of the RAS in the mode similar to navigation tree Click an item on a menu and the corresponding window will pop up in the right window of the service interface There are submenus under some menus of the navigation menu Subnodes are spread when you click the corresponding node lll Page Information It displays the location of the current page under the navigation menu IV Operating Window Spec
98. mpletely with the latest anti virus software suopesed sd uogejjesu Checking the installation directory Checking the system function yoayo uogelesu Figure 2 1 Installation flow of the SysPatron 2 2 2 Preparations Before Installation Before the installation of the SysPatron you must prepare the following l Installing the operating system and the server application software At present the SysPatron only can run on the Windows 2000 Server operating system Therefore you must install it on the server Moreover before the installation you should install server software database software and tool software required on the Huawei Technologies Proprietary 2 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron server For the installation of the Windows 2000 Server and other application software refer to U SYS SoftX3000 Softswitch System Installation Manual Software Installation ll Closing All Application Programs Closing all the application programs can prevent their running from affecting the installation of the SysPatron Also it can avoid some viruses in the memory from being omitted before the installation lll Killing Viruses Completely by Latest Anti Virus Software To generate verification files correctly use the latest anti virus software to protect against viruses completely before the installati
99. n Chapter 3 Basic Operations 3 1 Overview of Basic Operations The SysPatron itself has no operation interface To start or close it use a support tool This chapter introduces the operations of support tools and the handling of logs and alarms 3 2 Generating Verification Files The SysPatron provides a special tool to generate verification files The tool is under the installation destination directory of the SysPatron Its file name is VerifyFileCreator exe Run VerifyFileCreator exe and then the window is shown in Figure 3 1 HE verification rile Creator List of verification file creation Source file name sd Vertfication filename State D Soft lt 3000 WSGATE EXE D Soft lt 3000 WSGATE_EXE _PPT_ Already generate successt D Soft lt 30005ISUNINST EXE D Soff lt 3000 ISUNINST_EXE PPT_ Already generate successf D Soft lt 30004S ecurityM anager exe D Sof3000 SecurityManagerexe_P Already generate successf D Soft lt 3000 Uninstall exe D Soft lt 3000 Uninstall_exe _PPT_ Already generate successt D Softf lt 3000 Convert exe D Soff lt 3000 Convert_exe _PPT_ Already generate successf C unispim23 _ISDEL EXE C unispim23_ISDEL_EXE _PPT_ Preparing generation C unispim23 AddWords exe C unispim23 AddWords_exe _PPT_ Preparing generation C unispim23 SETUP EXE C unispim23 SETUP_EXE _PPT_ Preparing generation C unispim23 S PD efine exe C unispim23 PD efine_exe _PPT_ Preparing generation C unispim23 unispi
100. n 3 Restrictions v InstallShield Back Cancel Figure 2 2 Software Licensing Agreement window Huawei Technologies Proprietary 2 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron 3 Click lt Next gt 4 The window License Verification opens as shown in Figure 2 3 InstallShield Wizard SysPatron 100R002 InstallShield Figure 2 3 License Verification window 5 To obtain the license code corresponding to the user flag code you should send the user flag code to License management center of Huawei and then input the correct license code in the license field If the input license code is not correct you cannot install the SysPatron 6 Click lt Next gt The window Choose Destination Location opens as shown in Figure 2 4 InstallShield Wizard Choose Destination Location Select folder where Setup will install files InstallShield Figure 2 4 Choose Destination Location window Huawei Technologies Proprietary 2 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron By default the installation directory of the SysPatron is C Program Files nuawei SysPatron You can also select another directory as the installation directory through clicking lt Browse gt It is recommended to adopt the default value of the system 7 Click lt Next gt 8 The window Start Copying Fil
101. n executes the detection based on the default parameter values 1 3 5 Log Management Log management includes log write and log file automatic backup The SysPatron records some related log information during its running For example when the SysPatron carries out verifications verification failure or termination are recorded in the log The log file is a text file the default file name is ppt log which is created automatically during the installation and stored under the installation directory of the SysPatron Huawei Technologies Proprietary 1 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description If the size of the log file exceeds the set maximum value the SysPatron backs up the log file under a designated log backup directory automatically and clears log files automatically that has been saved for a long period You can set such parameters as the log file size log backup file path and maximum date saved in the configuration file ppt ini For details refer to Log Management Parameters in Appendix B Description of Configuration File The format of a log can be divided into three parts the first part is the data and the time of the log the second part is the name of the functional module that leads to the log the third part is the specific content of the log 2004 09 25 18 25 03 System monitor Starting system monitor 1 3 6 Alarm Management Based on alarm information formats set in th
102. n in Figure 2 9 Huawei Technologies Proprietary 2 9 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron ER Add Remove Programs p lol x _ F es Currently installed programs Sort by Name z Change or Snagit 5 Size szeme Al Remove B Programs ig SysPatron 100R002 936K T p i To change this progr it from your Change Remove computer click Chan i Change Remove Add New Programs P UltraEdit 32 Uninstall Size 3 48MB na U SYS Softx3000 Operation and Maintenance Center Size 79 3MB J Visio 2000 1E Size 876KB Add Remove Windows 2000 Hotfix KB823980 PI 9 Windows 2000 Hotfix KB824146 me Windows 2000 Hotfix KB828035 i Windows 2000 Hotfix KB828741 i Windows 2000 Hotfix KB828749 fey Windows 2000 Hotfix KB835732 i s Windows 2000 Hotfix KB837001 wz Figure 2 9 Add Remove programs window 4 Select SysPatron VxxxRxxx and click lt Add Remove gt 5 A prompt pops up as shown in Figure 2 10 Click lt Yes gt Q Are you sure to uninstall SysPatron Ee Figure 2 10 Prompt information of uninstalling the SysPatron 6 After the uninstallation a prompt pops up as shown in Figure 2 11 C xi G SysPatron Uninstalled successfully Ee Figure 2 11 Prompt information of uninstallation finished Click lt OK gt Huawei Technologies Proprietary 2 10 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operatio
103. new edition After starting the SysPatron you cannot install the commonly used software normally because of the system monitoring function In this case the software installation can be finished only when you close the SysPatron Such an operation may bring out security problem Also you have to generate the verification files of these software manually Therefore you should install commonly used software before installing the SysPatron At present the default core file list only includes the related programs of operating system and BAM server software After the installation check the configuration file ppt ini timely Based on the actual needs supplement the core file list and modify other important parameters such as timing detection parameters log backup parameters A Caution If you modify the contents in the system configuration file especially the core file list the security performance of the server may be affected directly Be cautious with this operation After the configuration file is modified you need not to restart the SysPatron Huawei Technologies Proprietary 2 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron 2 2 Software Installation 2 2 1 Installation Flow The installation flow of the SysPatron is shown in Figure 2 1 Installing the operating system and the server application software Closing all the application programs Killing viruses co
104. nfiguring Connection Instances to add a connection from RAC IP 10 10 30 2 to a server IP 10 10 10 1 in Client Session List 3 7 3 Configuring the RAC Data Proceed as follows 1 For details refer to 3 3 1 Configuring System Attribute File and 3 3 2 Configuring Log Functions Language is set to en Country is set to US other options are set to default values Start the RAC service and refer to 3 3 3 Configuring Proxy Information to set the IP address of the proxy server as 10 10 30 9 and the port number of the proxy server as 80 Refer to 3 3 4 Configuring Maintenance Terminal Access Strategy to add the maintenance terminal IP 10 10 30 1 to the IP address ranges of clients that can access the RAC Huawei Technologies Proprietary 3 50 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 3 7 4 Creating Connection from RAC to RAS Proceed as follows 1 Refer to 3 5 4 Adding Removing a Connection to RAS to add a connection from RAC to RAS Connection parameters are set to default values 2 Because the connection has been configured on RAS the system automatically checks and authenticates the connection request If the connection instance has not been configured on the RAS refer to 3 4 3 Review Connection Request Manually to check the request manually 3 After successful authentication the connection between RAC and RAS is e
105. nformation is shown in Table 3 1 Huawei Technologies Proprietary 3 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Basic Operation Table 3 1 BAM antivirus tool alarm Alarm name BAM file verify fail Alarm number 2320 It means the alarm number in the SoftX3000 Alarm type Event alarm Alarm level Minor alarm Name verify file error 2 Open verify file fail 3 Read verify file fail 4 Invalid verify file 5 Get size of verify file fail 6 Open source file fail 7 Read source file fail Alarm 8 Get size of source file fail information 9 Source file size is not equal with the one stored in verify file head 10 Memory allocate fail 11 Data encode fail 12 The verify code generate from source file is not equal to the one stored in verify file 13 File verify succeed 14 Source file not exists 15 Verify file not exists Processing Programs or Files Infected If you confirm that an program or file on the server is infected proceed the following for processing 1 Use the operating control and integrity testing tool to stop the running of the SysPatron 2 Ifan infected program or file is running close it first If the operating system file is infected restart the server with a compact disk or enter the safe mode 3 Use antivirus software of the latest version to protect against the infected program or file The online anti virus mode can only
106. ng rule of verification files refer to 1 1 2 System Verification If some verification files are not generated you should use a support tool to generate them manually V Check whether the system monitoring functions normally Click an application program of a third party software Based on the actual conditions the following results may occur If the program is not listed in the core file list the verification file exists and the verification is passed you can use the program normally and no alarm is produced If the program is not listed in the core file list the verification file does not exist and the verification is not passed you can use the program normally and there is an alarm prompt If the program is listed in the core file list the verification file is not generated and the verification fails you can use the program normally and the verification is not passed on the alarm prompt If the program is listed in the core file list the verification file exists and the verification is passed tyou can use the program normally and no alarm is produced Huawei Technologies Proprietary 2 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Installing System SysPatron VI Check whether the timing detection function can be used normally Use a support tool to generate verification files of programs and files manually based on the core file list and the detection file list in the configuration file ppt ini M
107. ng stopping an RAC e Logging in logging out an RAC e Changing the RAC user password e Setting an RAC general option e Setting an RAC security option Huawei Technologies Proprietary 1 8 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Ill Connection Management Connection management means management and maintenance for connections between RAS and RAC including Establishing connections e Deleting connections e Checking connection attributes e Activating connections e Deactivating connections Refreshing connections manually e Refreshing connections automatically IV Access Strategy Management Maintenance terminal access strategy management is to define which maintenance terminal can be connected to the RAC to carry out the maintenance operation It includes e Adding IP addresses of maintenance terminals that can access the RAC e Deleting IP addresses of maintenance terminals that cannot access the RAC V Maintenance Management Maintenance management means the RAC checks maintenance requests from maintenance terminals based on the server access strategy from the RAS If destination servers in maintenance requests have been configured in the server access strategy that is destination servers can be maintained remotely the RAC begins to transmit maintenance data Otherwise the RAC will refuse maintenance requests VI Data Management Data management means th
108. nologies Co Ltd Bantian Longgang District Shenzhen P R China Postal Code 518129 Website http Awww huawei com Email support huawei com Huawei Technologies Proprietary Copyright 2005 Huawei Technologies Co Ltd All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks ake Wh HUAWEI C amp C08 EAST8000 HONET E ViewPoint INtess ETS DMC TELLIN InfoLink Netkey Quidway SYNLOCK Radium W M900 M1800 TELESIGHT Quidview Musa Airbridge Tellwin Inmedia VRP DOPRA iITELLIN HUAWEI Optix C amp CO8iINET NETENGINE Optix iSite U SYS iMUSE OpenEye Lansway SmartAX infoX and TopEng are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this manual are the property of their respective holders Notice The information in this manual is subject to change without notice Every effort has been made in the preparation of this manual to ensure accuracy of the contents but all statements information and recommendations in this manual do not constitute the warranty of any kind express or implied Huawei Technologies Proprietary About This Manual Release Notes The manual applies to the U SYS SoftX3000 SoftSwitch System V300R003 hereinafter referred to as the SoftX3000 Related Manuals The related manuals are listed in the foll
109. nse Agreement Press the PAGE DOWN key to see the rest of the agreement Sun Microsystems Inc Binary Code License Agreement READ THE TERMS OF THIS AGREEMENT AND ANY PROVIDED SUPPLEMENTAL LICENSE TERMS COLLECTIVELY AGREEMENT CAREFULLY BEFORE OPENING THE SOFTWARE MEDIA PACKAGE BY OPENING THE SOFTWARE MEDIA PACKAGE YOU AGREE TO THE TERMS OF THIS AGREEMENT IF YOU ARE ACCESSING THE SOFTWARE ELECTRONICALLY INDICATE YOUR ACCEPTANCE OF THESE TERMS BY SELECTING THE ACCEPT BUTTON AT THE END OF THIS AGREEMENT IF YOU DO NOT AGREE TO ALL THESE TERMS PROMPTLY RETURN THE UNUSED SOFTWARE TO YOUR PLACE OF PURCHASE FOR A REFUND OR IF THE SOFTWARE IS ACCESSED ELECTRONICALLY SELECT THE DECLINE BUTTON AT THE END OF gt Do you accept all the terms of the preceding License Agreement If you choose No Setup will close To install Java Development Kit you must accept this agreement lt Back Yes No Figure 2 4 Software License Agreement window 4 The window Choose Destination Location is displayed as shown in Figure 2 5 Click lt Browse gt to select an installation directory It is recommended to select the default installation directory C jdk1 3 1 Click lt Next gt after choosing an installation directory Choose Destination Location xj Setup will install Java Development Kit in the following folder To install to this folder click Next To install to a different folder click Browse
110. nual If you still cannot solve problems contact Technical Support Department of Huawei 4 2 Installation Terminated at License Agreement During the installation the window Software Licensing Agreement pops up Click lt Next gt The system prompts Failed to basic files for setup The installation is terminated The cause is that the installation disk lacks the file sptis ix or the file sptia ix_ has been damaged Solution Copy the normal file sptia ix_ to the installation disk 4 3 SysPatron Cannot be Started Proceed as follows 1 In the installation directory of the SysPatron check whether the files ProcActionSpy sys and SpyCenter exe exist If any of them is deleted the SysPatron cannot be started In this case reinstall the SysPatron 2 Select Start Programs Administrative Tools Services 3 Check the state of UM PPT_Service_ in the Service window 4 If the state of the _UM_PPT_Service_ is not Started choose it and click the button on the tool bar to start the SysPatron 5 If the system prompts the service UM_PPT_Service_ cannot be started restart the server 6 If the SysPatron cannot be started after the restart of the server the file ProcActionSpy sys or SpyCenter exe has been modified The system patron must be reinstalled 4 4 How to Change the Startup Type of UM_PPT_Service_ If the startup type of the service UM_PPT_Service_is modified as Manu
111. oftSwitch System Chapter 3 Operation Guide io x System Connection View Help Eiu 2 x S m 10 70 33 77 uA 2004 10 22 02 30 52 PM Activated Remote Access Server 10 70 33 53 Server 10 70 33 77 2004 10 22 02 34 27 PM Deactivated Remote Access Server 10 70 33 53 Server 10 70 33 77 Remote Access Server 10 70 33 53 Server 10 70 33 77 Status Authorized S O e Figure 3 47 Deactivating a Connection to RAS 3 6 6 Manual Refresh Auto Refresh Connection Status To ensure normal remote maintenance you must understand the connection status change between the RAC and the RAS and refresh related connection status in the RAC service interface timely There are two ways to refresh a status manual refresh and auto refresh Manual Refresh Select Connection Refresh or right click an server icon and select Refresh in the shortcut menu or click the icon S on the tool bar After the operations the connection status is refreshed in real time You can click the server icon to check the connection status change on the status bar Il Auto Refresh Select Connection Auto Refresh or click the icon in the right corner The window Configure Auto Refresh is displayed as shown in Figure 3 48 Select a time interval in the Refresh Interval It is recommended to adopt the default value 600 seconds Huawei Technologies Proprietary 3 46 BAM User Manual U SYS SoftX300
112. on Guide e Refreshing connection statuses e Canceling connection authentication Adding Connection Instances The following describes the specific steps in adding a connection instance 1 Double click the file run bat under the installation directory to run the background service Or select Start Programs Remote Access Start Remote Access Server to run the background service 2 Double click the IE icon to open the IE browser Enter http localhost 9999 RemoteAccess in the address box in which localhost means the local host and 9999 means the HTTP port Press lt Enter gt A login window is displayed as shown in Figure 3 7 Z SA Management Microsoft Internet Explorer lol x File Edit View Favorites Tools Help Back gt Q A A Qah yravorites Pmedia D 3 a a the Address fa http localhost 9999 RemoteAccess index jsp Go Login Server Agent UserName fad min Password aae r Figure 3 7 Login window in the RAS service interface Huawei Technologies Proprietary 3 10 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide 2 Note You can log in the RAS from another computer without the RAS software installed and enter http RASIP 9999 RemoteAccess in the address box in which RASIP means the IP address of a computer with RAS installed For example in the http 10 70 33 53 9999 RemoteAccess 10 70 33 53 means the IP address of a computer with the RAS installed 3 Ent
113. on file is inexistent Source file name Program has been started The program has not been defined in the core file list Because its verification file does not exist and the system check is not passed the program fails to be started Timing system integrity checker completed Check started Start timing detection integrity checker Timing system Starting to check the core Start to check programs and integrity checker file list files in the core file list Timing system Checking core file list Stop checking programs and integrity checker completed files in the core file list Timing system Starting to check the Start to check programs and integrity checker check file list files in the core file list Timing system Checking check file list Stop checking programs and files in the core file list Timing system integrity checker Verification file is inexistent Source file name Timing detection is not passed Timing system integrity checker Stopping timing verification Disable integrity detection function System monitor Stopping system monitor Disable the running of the SysPatron Huawei Technologies Proprietary 3 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 4 FAQs Chapter 4 FAQs 4 1 Overview of FAQs In the use of the SysPatron deal with the following problems that are met according to methods described in this ma
114. on of the SysPatron The online anti virus scan mode can only kill viruses in files and its speed is slow It is recommended that you start up a compact disk or a floppy disk to kill viruses Note Full anti virus scan not only includes the anti virus scan for the hard disk but also the check for the memory and the creation of the system firewall 2 2 3 Installation Process To install the SysPatron process as below 1 Run the Setup exe program in the installation disk of the SysPatron 2 The window Software Licensing Agreement opens as shown in Figure 2 2 InstallShield Wizard xj SysPatron 100R002 Software Licensing Agreement of Huawei Technologies Co Ltd 1 The Agreement grants you the following rights If you have bought BAM system security customized service or product please send the user ID back to Huawei Technologies Co Ltd After verification License Management Center of Huawei Technologies Co Ltd will send license back to you to ensure your normal use Telephone number of the centralized handling center of Huawei 8008302118 2 Intellectual property rights All intellectual property rights contained in the software and user manuals are the proprietary rights of Huawei Technologies Co Ltd and are protected by related laws including patent law trademark law and copyright law and international conventions Huawei Technologies Co Ltd reserves all rights which are not expressly granted herei
115. on the access client is the same as installing that on the access server You can refer to this section for corresponding installation of JDK software on the access client l Installing JDK Software 1 Put the installation disk of the iWeb remote maintenance access system in CD ROM Double click the installation program j2sdk 1_3_1 win exe to install the JDK 2 The window Welcome is displayed as shown in Figure 2 3 Click lt Next gt x Welcome to the Java Development Kit Setup program This program will install Java Development Kit on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Cancel Figure 2 3 Welcome window 3 The window Software License Agreement is displayed as shown in Figure 2 4 Click lt Yes gt if you accept this agreement Huawei Technologies Proprietary 2 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Software License Agreement xj Please read the following Lice
116. ote Access Server Oj x Administrator Password Password titi Confirm Password a InstallShield Back Next Cancel Figure 2 16 Administrator Password Configuration window 7 Ifthe system has been installed with the RAS software the window Replace Existing Object is displayed as shown in Figure 2 17 The meanings of the three buttons are shown in Table 2 1 Click lt Yes to All gt that is replace all the current files Replace Existing Object x Remote Access Server exists on this system and is newer than the object being installed Do you wantto replace this object Yes Yes to All Noto All Figure 2 17 Replace Existing Object window Huawei Technologies Proprietary 2 13 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Table 2 1 Button description in the window Replace Existing Object Button Description lt Yes gt To replace all the current files one by one lt Yes to All gt To replace all the current files at a time recommended lt No gt To keep all the current files one by one lt No to All gt To keep all the current files at a time 8 Files are copied to the installation directory The window Installation Successful is displayed as shown in Figure 2 18 Installing Remote Access Server loj x The InstallShield Wizard has successfully installe
117. owing table Manual Content U SYS SoftX3000 SoftSwitch System Technical Manual System Description It provides an overall introduction to the SoftX3000 including product features applications and technical specifications U SYS SoftX3000 SoftSwitch System Technical Manual System Principle It details on the hardware architecture component interworking mechanism and subsystems of alarm billing and clock in the SoftX3000 U SYS SoftX3000 SoftSwitch System Hardware Description Manual It details the features and technical specifications of the hardware components of the SoftX3000 including cabinets frames boards cables and cabinet internal components U SYS SoftX3000 SoftSwitch System Technical Manual Services and Features It covers various services and functions supported by the SoftX3000 including voice services supplementary services IP Centrex services multi media services value added services dual homing functions charging functions IPTN functions remote network access functions and so on U SYS SoftX3000 SoftSwitch System Hardware Installation Manual It details the installation procedure of the SoftX3000 hardware components and matters needing attention during the installation process U SYS SoftX3000 SoftSwitch System Software Installation Manual It covers the detailed procedure of installing the SoftX3000 software including BAM server emergency workstat
118. pendix A Glossary Appendix A Glossary Term Definition BAM As the element management system EMS layer of telecommunication management network BAM provides fault security accounting performance and security FCAPS functions It provides the MML command to configure and maintain the equipment it also supports the client server architecture and can connect to multiple clients Firewall Firewall is one or more systems that forcedly carry out the access control strategy between two networks There are two types of firewalls one that enables certain types of services and one that disables services HTTP It transmits hyper text files over Internet One end needs HTTP client program the other end needs HTTP server program HTTP is an important protocol used in the world wide web Proxy server Proxy server is located between clients such as Web browser and application servers It transfers or intercepts service requests which are sent from servers to application servers It also transfers or intercepts service data from application servers to servers Also it provides some service functions RAC is a part of the iWeb remote maintenance access system It reviews maintenance requests from clients collects and transfers BAC maintenance data In the iWeb system clients can access remote equipment servers only through RAC and RAS RAC An RAC administrator maintains configuration data of RAC start
119. pes In the window View Server Types as shown in Figure 3 14 select a server type to be deleted that is tick off a server type Click lt Delete gt 3 3 6 Configuring Server Instances Configuring server instances means configuring servers to be maintained It includes adding server instances deleting server instances and refreshing server statuses I Adding Server Instances 1 In Figure 3 14 click the submenu Configured Server under the left navigation menu The window View Configured Server List is displayed on the right as shown in Figure 3 18 Huawei Technologies Proprietary 3 20 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Beah Gyravortes Breda SARS Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6405 Winh niatfanm a Client Management View Configured Server List o Server Types Configured Serve Total 2 Rows Id gt i From iz To 2 Z Records per page Ma Go gt Figure 3 18 View Configured Server List window 2 Click lt Add gt The window Add Server Information is displayed on the right of the interface as shown in Figure 3 19 Huawei Technologies Proprietary 3 21 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA M
120. plorer File Edit View Favorites Tools Help Heak gt gt A A Qsearch Gyravortes Breda SSIES Address amp http localhost 9999 RemoteAccess login do jsessionid 7B4B7388C2E4E0330C297047 1 4ED6405 WP nlatfnanm a Client Management Current location Home gt gt Server Management gt View oo Server Types e Configured Serve PEACE E Sofx3000 Sofx3000 Total 1 Rows K gt I From hz To Mz Records per page Mz Go gt Figure 3 14 View Server Types window 3 Click lt Add gt The window Add Server Type is displayed on the right of the interface as shown in Figure 3 15 Huawei Technologies Proprietary 3 17 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Beah Gyravortes meda S SARS Server Type e Server Types Configured Serve Description El Port Details Add pone ponme Figure 3 15 Add Server Type window e Add a server type to be maintained in the Server Type box e Describe the server type in the Description box e Click lt Add gt in the window Port Details The window Add Port is displayed on the right of the interface as shown in Figure 3 16 Huawei Technologies Proprietary 3 18 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide A SA Management
121. pter 2 Software Installing and Uninstalling ccccceeeeeeeeeeeeeeeeeeeees 2 1 2 1 Software Installation 2 eeeeeccceeeeeeeeeeceeeeeeeeeeeceeeeeeeenseaeeaeeeeeeeeees 2 1 21 nstallation OW eic2e ease thee cant oth ee eieh a a ea 2 1 2 1 2 Installation Preparations cccceecceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeees 2 2 2 1 3 Installing dD K SOMWAN ieceas cues ecasicee colesueteeelvsatexeeees cxetexateeaecnees 2 3 2 1 4 Installing RAS Software eeccccceeeeeeeeeeneeeeeeeeeeseeeeeeeeeeeseaaees 2 8 2 1 5 Check for RAS Software Installation c ceeeeeeeeeeteeeeeeeeeees 2 14 2 1 6 Installing RAC Software eecccccccceeeeseeeccceeeeeeeeeeeeeeeeeeeeseeaees 2 16 2 1 7 Check for RAC Software Installation c cceceeeeeeeeeeeeeeeeees 2 16 2 2 WhinStalling SOMWare s2 c2 c i et passe a a nais 2 17 2 3 Frequently Asked Question in Software Uninstallation 2 20 Chapter 3 Operation Guide c cee csesceeeeesseeeneeeeceeeneseoeeeeeseeeedensseneeenees 3 1 3 1 Overview of Operation GUIGE cccceeeeeeceeeeeeeeeeeeeeeeeeeeesensneeeeeees 3 1 3 2 Introduction to Service Interfaces ccccccceeeceeeeceeeeeeeeeeeeeeeeeeeeees 3 1 3 2 1 RAS Service Interface cccccccceeeeescceeeeeeeeeeeeeeeeeeeeseneeeeeeeees 3 1 3 2 2 RAC Service Interface cccccccceessscceeeeeeeeeeeeeeeeeeeeenseeeeeeeees 3 3 3S MAS Data Gonfig ratioM ann E 3 4 3 3 1 Configuring IP Addre
122. put number is a negative the minus sign is deleted automatically Value range 1 20 Default value For parameter values out of the value range the default value is 5 Example MAXLOG 5 indicates the maximum byte number of ppt log is 5 M Table B 7 Parameter LOGPERIOD Name LOGPERIOD Function Define the maximum date saved of the backup log file Natural number If the input number is not an integer the decimal Value type fraction is neglected automatically If the input number is a negative the minus sign is deleted automatically Value range 1 365 Default value For parameter values out of the value range the default value is 30 Example LOGPERIOD 30 indicates the backup log file can be saved for 30 days at most Huawei Technologies Proprietary B 10 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File Table B 8 Parameter BACKUPLOGDIR Name BACKUPLOGDIR Function It specifies the directory that saves the backup log file Value type Character string Value range Valid directory name which cannot be the disk of the network mapping or network directory such as DataServer LogDir If the set backup directory does not exist the system creates the directory automatically Default value If the parameter is set to empty the system backs up the log file under the subdirectory LogDir of t
123. r configuration file which is used to configure various working ppt ini parameters of the system patron For details refer to Appendix B Description of Configuration File Alarm interface file which defines Files Warnin dll the alarm structure Log file which records the running ppt log condition of the system patron Driver of the system monitoring RIDER PHONY SYS lower layer which is a system file Operating control and integrity detection tool software which starts SpyControl exe and stops the system patron and helps you detect the integrity of Support tools programs and files Verification file generation tool VerifyFileCreator exe which verifies files or file lists and to generate verification files Huawei Technologies Proprietary A 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File Appendix B Description of Configuration File B 1 Editing Description of Configuration File The configuration file of the system patron is ppt ini It is generated automatically under the installation directory when you install the system patron This file is to configure various working parameters of the system patron It affects the running condition of the system patron directly and be careful when you edit the file A Caution Do not delete the file ppt ini Otherwise the system patron can not work normally The following should be no
124. rmal programs and files so as to generate verification files After the start of the SysPatron the SysPatron conducts 24 hour uninterrupted monitoring for the server progress and verifies the WIN32 that requests for operation in real time If real time verification results and verification files are inconsistent the SysPatron sends an alarm and determines whether to disable the program based on the system configuration Besides the SysPatron can check the integrity for designated programs or files to find viruses and prevent them from spreading timely Its strong points are that with the easy operation and maintenance it is not upgraded frequently it can resist latest viruses and provide customized interfaces abundant logs and alarms Its weak points are that it cannot kill viruses without cooperating with other tools it affects the usage of other application programs to some extent For example undefined programs cannot run in the configuration file Compared with other anti virus products the SysPatron is more suitable for dedicated applications 1 3 Function Description 1 3 1 Overview of SysPatron Functions The SysPatron mainly provides the following five functions e System verification e Progress monitoring e Integrity detection e Alarm management e Log management Huawei Technologies Proprietary 1 2 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 3 2 System Verification The core file
125. s administrator and closes RAC and establishes and maintains the connection between RAC and RAS Remote maintenance It means some maintenances are executed remotely Maintenance can be defined as a process of sending a command to manage equipment attributes in the telecom network Because operator is far away from equipments to be maintained the operation is called remote maintenance RAS is a part of the iWeb remote maintenance access system It reviews connection requests from RAC configures equipment RAS servers to be maintained and collects and transfers maintenance responses In the iWeb system client can access remote equipment servers only through RAC and RAS RAS RAC administrator maintains configuration data of RAS starts and administrator closes RAS reviews connection requests from RAC and collects and transfers maintenance responses Huawei Technologies Proprietary A 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations Appendix B Acronyms and Abbreviations Abbreviation Full name B BAM Back Administration Module C CPU Center Processing Unit D DLL Dynamic Link Library DHCP Dynamic Host Configuration Protocol H HTTP Hyper Text Transport Protocol HTTPS Hyper Text Transport Protocol Secure l IP Internet Protocol N NetBIOS Network Basic Input Output System R RAC Remote Access Client RAM Random Access Memory RAS Remote Access
126. s for programs and files in the core file list and the detection file list and starts progress monitoring and time detection 2 2 4 Installation Check After the installation check the installation result to ensure that the SysPatron can work normally The check includes the following two items l Check for the Installation Directory The main purpose of the check is to confirm whether the installation directory of the SysPatron is complete For details refer to Appendix A Description of Installation Directory ll Check whether the menu item of the SysPatron exists After the installation the menu item SpyControl appears in the menu Start Programs lll Check whether the SysPatron is started normally After the installation the SysPatron service UM _PPT_Service is added to the system service list automatically and then is started Select Start Programs Administrative Tools Services to enter the window Services Then check whether the _UM PPT_Service_ exists and is started If yes it indicates the SysPatron is installed normally as shown in Figure 2 7 Huawei Technologies Proprietary 2 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Ms u Services Chapter 2 Installing System SysPatron 15 x action view ajm ARBI e gt m n m Tree Name Description status Startup Type Logonas _ W Services Local Sa UM_PPT_Service_ Started Automatic LocalSystem
127. s sais ss visbede diated ke a sade ateventa a pattdan ashen iewandaad eatedecd se 3 30 3 5 1 Starting RAS Background Service ecceeeeeeeeeeeceeeeeeeeneeeeeeaeeeeeenaeeeeeenaeeeeeeaas 3 30 3 5 2 Logging in RAS Service Interface 0 ceceeceeeeee eens ee eeieeeeetineeeeesieeeeeetneeeeeeaa 3 31 3 5 3 Reviewing Connection Requests Manuallly cccccceeesseeeeeeeseeeeeeeeeeeeeeeeneeeeneaas 3 31 3 5 4 Changing RAS Login Password sresiaei errn rn ennkk PAra KA n EEEn A EN EKAT EONA KR R EARRA 3 33 30 Logging QUERAS a a aA IANA AR EAR EES AA EEA ARREARS AARE ARRETA 3 35 3 5 6 Showing Online Help osea a O A AAAA 3 36 3 5 7 Closing RAS Background Service eeesseeseeeserreserrsstirrstttrnssttnnstttrrsstennstrenne 3 38 3 6 RAG Basic Operations i a a e aa a a iae a ae aa a iaaa 3 38 3 6 1 Logging in RAC Service Interface eeseeseeeeeeereeseerneternssttrnesttrnnsttnnsssennssreenne 3 38 3 6 2 Changing RAC Login PaSSWOMG cccccccceeeseeeeeeeeeeneeeeetneeeeeeneeeeeetaeeeeeenaeeeeeeaas 3 38 3 6 3 Locking and UNIOCKING iener ve sendavetuthceves inked ea dunedevs ee iie aeii een ik 3 39 3 6 4 Establishing Deleting a Connection to RAS ceceeceeeeeeeetieeeeeenieeeeetiieeeeeeea 3 39 3 6 5 Activating Deactivating a Connection to RAS eecceeeeeneeeeeenneeeeeeneeeeeenneeeeeeaas 3 45 3 6 6 Manual Refresh Auto Refresh Connection Status cccceceeeeesteeeeenteeeeeees 3 46 3 6 7 Changing RAC Interface Display
128. s system consists of the RAS software and the RAC software For the specific software composition refer to Appendix A Description of RAS Installation Directory and Appendix B Description of RAC Installation Directory Il Matched Software Configuration requirements of matched software of the RAS and the RAC are listed in Table 1 3 and Table 1 4 Table 1 3 RAS matched software requirements Type Name and version Microsoft Windows NT Microsoft Windows XP Microsoft Operating system Windows 2000 Browser Internet Explorer 5 5 or later JDK 1 3 1 07 It provides the JAVA environment required in JDK the RAS running Huawei Technologies Proprietary 1 13 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description Table 1 4 RAC matched software requirements Type Name and version Operating system Microsoft Windows NT Microsoft Windows XP Microsoft Poeun sy Windows 2000 Browser Internet Explorer 5 5 or later JRE 1 3 1 07 JDK 1 3 1 07 It provides the JAVA environment JRE JDK required in the RAC running You can install one of them This manual only introduces the installation of the JDK softaware Huawei Technologies Proprietary 1 14 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Chapter 2 Software Installing and Uninstalling 2 1 Software Installation 2 1 1 Installation Flow Soft
129. se exe C WINNT smirror exe C WINNT system32 perfmon exe C WINNT system32 adjusttime exe C WINNT system32 dynamicmonitor exe C WINNT system32 virtualbam exe C Program Files Microsoft SQL Server MSSQL BINN SQLSERVR EXE C Program Files Microsoft SQL Server 80 TOOLS BINN ISQLW EXE C Program Files Microsoft SQL Server 80 TOOLS BINN ISQL EXE C Program Files Microsoft SQL Server 80 TOOLS BINN SQLMANGR EXE CQ Note e The programs under the directories C WINNT and C Program Files Windows NT are the operating system programs e The programs under the directories C Program Files Microsoft SQL Server are SQL database programs e The programs under the directories D SoftX3000 are the important application programs of the SoftX3000 B 2 3 Detection File List FILES The detection file list lists the important programs and data files on the server which are the objects of the system patron timing detection This list cannot be generated automatically Maintenance personnel should generate it manually Huawei Technologies Proprietary B 6 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File When detecting the integrity of files the system patron verifies programs and files in the detection file list and checks whether they have been modified or deleted If these files are modified or deleted the system patron generates an alarm and records the problem in the log The setting of the detec
130. software The patch operation of the server software does not affect the running of the SysPatron It is not necessary to generate verification files Generally the operating system does not upgrade programs during the patch operation so the patch operation does not affect the SysPatron If the operating system upgrades programs during the patch operation the SysPatron produces an alarm when you Huawei Technologies Proprietary 4 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 4 FAQs restart the operating system In this case you just upgrade verification files based on specific alarm information V Does the SysPatron protect against all the viruses The SysPatron cannot protect against all types of viruses It only protects against those viruses that are spread through application programs 1 Huawei Technologies Proprietary 4 4 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix A Description of Installation Folders Appendix A Description of Installation Folders By default the installation directory of the system patron is C Program Files nuawei SysPatron in which programs and files are shown in Table A 1 Table A 1 List of programs and files in the installation directory Type Name Function System monitoring software which monitors the startup of the WIN32 Core application file SpyCenter exe and to detect the integrity of programs and files on the server periodically Paramete
131. sponse Note Uses more bandwidth for giving faster response Figure 3 42 Set Bi Directional Port window In the above figure Performance By this selection you can select lesser bandwidth to get higher performance The RAC uses the polling mechanism to obtain the RAS response If you select lesser bandwidth the polling time interval will be longer 5 Click lt Finish gt At this time the RAC sends a connection request to the RAS e f the connection request is passed a new server icon appears in the RAC service interface The icon color is sky blue as shown in Figure 3 43 The status bar in the lower part displays connection information including proxy IP address IP address of the RAS and the connection request status Proxy server 10 70 33 53 server 10 70 33 77 status Authorized Huawei Technologies Proprietary 3 42 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide C1 Note In the RAC service interface the RAS icons are displayed in the left window the icons of servers to be maintained are displayed in the right window IP addresses are displayed below the server icons The RAS icons correspond to those of servers in the right window Fe Remote Access Client Oj x System Connection View Help eve EMO J 10 70 33 53 Remote Access Server 10 70 33 53 Server 10 70 33 77 Status Authorized E3 7 m Figure 3 43 New connection after the
132. ss and Ports ceeeeeeeeeeeeeeteeeeeeeeeees 3 5 3 3 2 Configuring Multi Language Attribute eeeeeeeeeeeeeeeeeeeeeees 3 6 3 3 3 Configuring Log Functions sssssesssssseeeesseesrrrnnsserrrrrnesseerrene 3 8 3 3 4 Configuring Connection Instances cceeeeeeeeeeeeeeeeeeeeeeeeees 3 9 3 3 5 Configuring Server TyPe s ccccceeesssecceeeeeeeeeseeeeeeeeeeseaeees 3 16 3 3 6 Configuring Server Instances eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaees 3 20 3 4 RAG Data ContiQurationscanccset cece an aaan Enant 3 24 3 4 1 Configuring the System Attribute File eeeeeeeeeeeees 3 24 3 4 2 Configuring Log FUNCtIONS eeceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeees 3 25 3 4 3 Configuring Proxy Information cccceeeeeeeeeeeeeeeeeeeeeeeeeeees 3 25 3 4 4 Configuring Maintenance Terminal Access Strategy 3 27 3 5 RAS Basic Operation ies eee eta te aees teehee 3 30 3 5 1 Starting RAS Background Service cseseeeeeeeeeeeeeeeeeeeeeeeees 3 30 3 5 2 Logging in RAS Service Interface ccceeeceeseeeeeeeeeeeeeteees 3 31 3 5 3 Reviewing Connection Requests Manually eeeeeeeees 3 31 3 5 4 Changing RAS Login Password cc ccceeeeeeeeeeeeeeeeeeeeeeeeees 3 33 35 HOGGING QUT AS scenie e aaae ATE EEEREN 3 35 3 5 6 Showing Online Help tskaicnna ws ie et at alot 3 36 3 5 7 Closing RAS Background Service eceeeeeeeeeeeeeeeeeeeeeeee
133. ssion Information is displayed as shown in Figure 3 31 Huawei Technologies Proprietary 3 32 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer g Fie Edit View Favorites Tools Help Back gt amp A A A search Ga Favorites Media 3 43 8 E Client Manageri Add Client Session Information Ai gt Configured Client Client Agent IP Address fi0 70 32 71 gt Waiting Authoriz Server IP Address fi 0 70 33 51 Description Client Agent Access Always ofl ee yp I bclintvaret Figure 3 31 Add Client Session Information window 4 Refer to 3 2 4 Configuring Connection Instances to add the RAC to the Client Session List The corresponding connection request disappears from the window Client Agents Waiting Authorization after the connection instance is added that is the connection request has been accepted 3 5 4 Changing RAS Login Password The following describes the specific steps 1 Login the RAS service interface 2 Inthe RAS service interface shown in Figure 3 1 click the menu item Configure SA Admin under the navigation menu and then click the submenu Change Password The window Change SA Admin password is displayed on the right as shown in Figure 3 32 Huawei Technologies Proprietary 3 33 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operat
134. stablished and the access strategy maintainable server types and instances configured on the RAS is synchronized to the RAC 3 7 5 Starting Remote Maintenance Proceed as follows 1 Start remote maintenance program on a maintenance terminal to connect the RAC The connection mode depends on the remote maintenance program For example use the Telnet mode to connect the RAC 2 The RAC authenticates a maintenance terminal access authority based on maintenance terminal access control configuration and authenticates the connection request based on access strategy After the authentication is passed you can receive and transmit maintenance data 3 During the maintenance the connection between RAC and RAS can be regarded as a data channel between a maintenance terminal and a server to be maintained 3 7 6 Ending Remote Maintenance Deactivate delete the corresponding connection or instance including connection instance and server instance on the RAC or the RAS to end remote maintenance For details refer to the following sections e Configuring Connection Instances e __ Establishing Deleting a Connection to RAS e Activating Deactivating a Connection to RAS 3 8 FAQ on Remote Maintenance 3 8 1 One RAC Cannot Activate Multiple Maintenance Terminals This is stipulated by the system One RAC can only activate one maintenance terminal at a time In other words only one maintenance terminal can be maintained remotely Huawei Tec
135. t cannot connect to the server The reason is the client server protocol is not being supported by proxies whereas the iWeb Remote Access provides a platform using which the remote maintenance can be done despite the presence of firewalls and proxies The two major components in iWeb Remote Access platform are e Remote Access Client RAC The component of RAC that has been installed on the remote user machine acts as a proxy server for the actual server application Remote Access Server RAS The proxy on the server network which maintains the connection with the server application A i Figure 3 35 Help home page 2 Inthe above figure click Show in the right page A complete online help page is displayed in the right window as shown in Figure 3 36 Huawei Technologies Proprietary 3 37 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Explorer oj x File Edit view Favorites Tools Help Back gt Q A A Asearch Favorites meda A B St de Address amp http localhost 9999 RemoteAccess login do jsessionid 5D2C6767 4D878C7C7CB91 181E24E874D Wnh niotfanm E O Welcome to iWeb Remote Access About iWeb Remote 2 About iWeb Remote Access Access Functions and Services ote panel Ace iWeb Remote Access is a platform that Quick Start facilitates remote maintenance over Server Management Internet through firewalls and proxi
136. t of the character string Huawei Technologies Proprietary B 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File Table B 2 Parameter INTERNAL Name INTERVAL Determine how often the integrity is detected The parameter is Function valid only when the parameter CHECKEACHDAY is set to Y or y Natural number If the input number is not an integer the decimal Value type fraction is neglected automatically If the input number is a negative the minus sign is deleted automatically Value range 1 1193 Default value For parameter values out of the value range the default value is 12 Example INTERVAL 12 indicates the system integrity is detected every 12 hours Table B 3 Parameter CHECKTIME Name CHECKTIME Determine when the integrity is detected in a day The parameter is Function valid only when the parameter CHECKEACHDAY is set to Y or sy Natural number If the input number is not an integer the decimal Value type fraction is neglected automatically If the input number is a negative the minus sign is deleted automatically Value range 0 23 Default value For parameter values out of the value range the default value is 0 Example CHECKTIME 0 indicates the system integrity is detected at 12 midnight every day Huawei Technologies Proprietary B 8
137. t specifies important operating system programs or application programs that can be executed These programs can run normally without real time verification of process monitoring e Detection file list parameter segment FILES It specifies important programs and files that require monitoring on the server The detection file list and the core file list include verification files required in the system integrity detection e Timing detection parameter segment BASIC It specifies related parameters about the system integrity timing detection including the detection time and detection requirements e Log management parameter segment BASIC It specifies related parameters about log management including the maximum size and the maximum date saved of the log file e Alarm parameter segment WARNING It specifies related parameters about alarms including alarm type and alarm level B 2 2 Core File List PROCESSES The core file list lists the important WIN32 programs on the server including operating system programs and important application programs Even through these files fail to generate verification files or errors occur in verification files the process monitoring function of the system patron enables their running and produces the corresponding alarm prompt and log If the important WIN32 programs are not added in the core list and fail to produce verification files for these files these programs cannot be executed Therefore after
138. t tasks and analyze measurement results U SYS SoftX3000 SoftSwitch System Operation Manual GUI Guide It guides the engineers how to use the GUI on various clients of the SoftX3000 including operations on menus and navigation tree In addition it introduces the operations on TableBrowse U SYS SoftX3000 SoftSwitch System BAM User Manual It guides the engineers how to install and use the software related to the BAM including remote maintenance software anti virus software system customized software and so on U SYS iGateway Bill User Manual It elaborates on the functioning principle of the iGateway Bill Also it teaches you on how to install maintain and operate the product Organization The manual presents the principle installation operation and maintenance of the two BAM components in the following structure The manual contains two sections e 01 SysPatron System Patron introduces the features installation procedures operation guidances and FAQs on the SysPatron System Patron Huawei Technologies Proprietary e 02 iWeb Remote Maintenance Access System details the features installation procedures operation guidance and FAQs on the iWeb Remote Maintenance Access System e Appendix lists the glossary acronyms and abbreviations used in the manual Intended Audience The manual is intended for the following readers e NGN network planning experts e NGN network administr
139. ted when you modify the configuration file e Upon modifying the configuration of the file ppt ini the configuration is available It is unnecessary to restart the system patron e There is no space between the segment name and the symbols and J Otherwise the system cannot read configured parameters For example BASIC cannot be written as BASIC e Do not edit or modify the names of the parameter segments BASIC PROCESSES FILES and WARNING e The semicolon in the file indicates the subsequent content of the current line is remark information The content following the semicolon is neglected during the information analysis For example Basic parameter in the Basic parameter is the remark information e Based on descriptions in this manual set parameter values correctly For parameters out of the value range the system patron replace them with default values automatically during the running of the system patron e You cannot use Chinese characters as punctuations in the file e When the system patron reads parameter values it only reads the six bytes following the symbol Huawei Technologies Proprietary B 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Appendix B Description of Configuration File B 2 Description of Parameter Segments B 2 1 Overview of Parameter Segments The file ppt ini includes the following parameter segments e Core file list parameter segment PROCESSES I
140. tenance access system Huawei Technologies Proprietary 1 5 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description 1 2 11 12 x The RAS administrator configures basic data on the RAS including IP address ports multi language attribute and log functions of the RAS The RAS administrator configures server access strategy on the RAS that is the administrator determines which servers can be maintained remotely and pre configures some connection examples at the same time In this example server 3 can be set to be maintained remotely The RAC administrator configures basic data on RAC including language country attribute log functions and proxy data of the RAC The RAC administrator configures maintenance terminal access strategy on the RAC that is the administrator determines which maintenance terminals can access the RAC In this example maintenance terminal 1 can be set to access the RAC The RAC administrator configures data for connections between RAC and RAC on the RAC including IP address and channel of the RAS and activates the configuration to send a connection request to the RAS On receiving the connection request the RAS administrator authenticates it If the corresponding connection has been configured the connection request passes the authentication automatically Otherwise the request must be authenticated manually on the RAS The connection can be established only
141. terminals the configuration data can be used Huawei Technologies Proprietary 1 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 1 System Description e Adding deleting server instances that is designating maintainable servers When the RAC checks maintenance requests from maintenance terminals this configuration data can be used V Data Management Data management means the RAS receives maintenance data from the RAC and transmits it to the corresponding server after disassembly Meanwhile the RAS receives responses from servers and then transmits them to the RAC after packet assembly Note If you plan to compress and encrypt data during the transmission compress and encrypt it after assembly and decompress and decrypt it after disassembly 1 2 5 Remote Access Client RAC I Overview of RAC As a proxy of the maintenance terminal the RAC checks maintenance requests from maintenance terminals After the check the RAC begins to collect and transmit maintenance data from maintenance terminals and receive responses from the RAS and transmit it to the corresponding maintenance terminals The RAC has the following functions e System management e Connection management e Access strategy management e Maintenance management e Data management ll System Management The system management means management and maintenance for the RAC itself including e Adding deleting an RAC user and password e Starti
142. th local RAC e Equipment server list window Huawei Technologies Proprietary 3 3 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide It displays IP addresses of servers connected with local RAC under each RAS Output window It is to exports the RAC operation results Status bar It displays the status of the selected connection Shortcut icons Including shortcut icons of some operation it is to refresh records automatically check the color display setting of the connection and check the version number of the iWeb remote maintenance access system The meanings of the shortcut icons in Figure 3 2 are shown in Table 3 1 Table 3 1 Shortcut icons in the RAC service interface Icon Meaning 6 Locks the RAC service interface D Closes the RAC service interface R Opens proxy and security setting window x Activates established maintenance connections that are not in the working status Deactivates maintenance connections that are in the working status Refreshes all the connection statuses Displays all the connections in the icon mode Displays connection information in details amp i Sets automatic refresh parameters Double click to open it a Displays the current connection status The in the icon shows different i colors which represent different connection statuses Displays the relationship between display colors and connection
143. the login dialogue box is displayed as shown in Figure 2 21 Huawei Technologies Proprietary 2 16 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Cn xi Password Login Exit Figure 2 21 RAS login window 2 Enter the administrator password set during the RAC installation and then click lt Login gt If the login is successful the RAC service window is displayed as shown in Figure 2 22 lox System Connection View Help oje 2 x S el 9 Figure 2 22 RAC service window 2 2 Uninstalling Software The procedures for uninstalling the RAS software and the RAC software are the same except that the prompts slightly are different The following takes the RAS software as an example to introduce uninstalling steps 1 Select Start Settings Control Panel to enter the control panel 2 Click Add Remove Programs in the control panel to enter the window Add Remove Programs 3 Select the program Remote Access Client and click lt Change Remove gt the window Uninstaller is displayed as shown in Figure 2 23 Click lt Next gt Huawei Technologies Proprietary 2 17 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling nstalsnield Figure 2 23 Uninstaller window 4 The window Uninstallation Information Confirmation is displayed as shown
144. tion file list is same as that of the core file list Both of them are written with the full paths of programs and files as shown below FILES D visio Visio32 exe D UltraEdit UEDIT32 EXE D office Office10 WINWORD EXE B 2 4 Timing Detection Parameter BASIC To prevent important programs or files from being modified or deleted the system patron must verify those files periodically If verification results are inconsistent with verification files it indicates that programs or files have been modified or deleted The system patron generates an alarm and records the problem in the log The parameter segment BASIC specifies the timing detection parameters For specific parameter descriptions of the segment see Table B 1 to Table B 5 Table B 1 Parameter CHECKEACHDAY Name CHECKEACHDAY Determine whether to detect the integrity of the BAM system Function every day Value type Character string Value range Any character string If the parameter is set to Y or y it indicates that the integrity is detected every day If the parameter is set to any character string it indicates that the integrity is detected every several hours Default value CHECKEACHDAY Y Example an f VRE indicates the integrity is detected every day No semicolon following the parameter is used to add the Per remark information Otherwise the semicolon and the remark Description information will be regarded as one par
145. tribute 3 Enter the administrator password set during the RAS installation and then click lt Login gt If the login is successful the server agent management window is displayed as shown in Figure 2 20 Huawei Technologies Proprietary 2 15 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Z SA Management Microsoft Internet Explorer File Edit view Favorites Tools Help Back gt amp A A Qsearch Favorites iMedia SIA 49 at Address a http localhost 9999 RemoteAccess login do jsessionid 2123B6C56C552EC933160F6DB52B6B23 Woh niotfanm a Client Management Current location Home gt Client Management gt Waiting for Authorization Client Agents VVaiting Authorization Client Agent s IP Address Server IP Address Total 0 Rows K gt I From gt To gt Records per page gt Go gt I CE a a A Figure 2 20 Server agent management window 2 1 6 Installing RAC Software The installation steps of the RAC are the same as those of the RAS Only installation programs and installation prompts are different The installation program of the RAC is InstallRemoteAccessClientinstallation exe For details refer to the RAS installation steps 2 1 7 Check for RAC Software Installation After the RAC is installed check whether the installation is successful in the following steps 1 Double click the Remote Access Client icon then
146. tware and hardware configuration 2 14 software configuration 1 7 matched software 1 7 software composition of the SysPatron 1 7 software installation 1 9 closing all application programs 1 10 installation check 1 13 installing the operating system and the server application software 1 9 killing viruses completely by latest anti virus software 1 10 software uninstalling 2 32 system functions of iWeb system 2 11 access control 2 11 connection management 2 11 data compression and encryption 2 12 traversing firewalls and proxy servers 2 12 two way data transmission 2 12 T technical features of iWeb system 2 12 typical configurations of iWeb system 2 1 U uninstalling software 1 15 Huawei Technologies Proprietary
147. uest To ensure the remote maintenance security some authentication records must be deleted that is the RAS should authenticates requests from the RAC again Specific steps Select a corresponding instance in the window View Configured Client Session List and click lt UnAuthorize gt A prompt is displayed as shown in Figure 3 13 Click lt OK gt The color of the instance turns grey refer to 3 2 in Client Session List Huawei Technologies Proprietary 3 15 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Microsoft Internet Explorer x 72 Would you like to put the Client to Waiting List csi Figure 3 13 Prompt information of canceling a connection authentication 3 3 5 Configuring Server Types Configuring server types means configuring server types to be maintained in the iWeb remote maintenance access system It includes adding server types and deleting server types l Adding Server Types 1 Refer to 3 2 4 Configuring Connection Instances to enter the RAS service interface 2 Inthe RAS service interface click the menu item Server Management under the left navigation menu and then click the submenu Server Types The window View Server Types is displayed on the right as shown Figure 3 14 Huawei Technologies Proprietary 3 16 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Z SA Management Microsoft Internet Ex
148. vaes dunwensecnagaend suuadencupee 3 1 3 1 Overview of Operation Guide ccccccecceceeeeeeeecaeceeeeeeeeeneaeaeeeeeeesesecaeeeeeeeeeesetensiaeeeeeess 3 1 3 2 Introduction to Service Interfaces 0 eee eenneeeeeenneeeeeeaeeeeeeaaeeeseeaaeeeeeedaeeeeeeceeeeeeaaas 3 1 3 21 RAS Service Interlace ts sch ana ain ancl eta aia Bede 3 1 3 2 2 RAC Service Interface osaient tnei ri riei es Eea EEEE TAN n ATE EA EEA 3 3 3 3 RAS Data Configuration E E E EE AEREA 3 4 3 3 1 Configuring IP Address and PortS ssssessesrrssrrssrrssrresrrnsrrnsrrrnsrrnsrrnsrresrrnsrrenrrne 3 5 3 3 2 Configuring Multi Language Attribute ee etree tree tree teens eteaeeenaes 3 6 3 3 3 Configuring Log FUNCTIONS seserinis aneian ienie eater ee taeeeeeeeaeeesesaeeeeseneeeeeeaaes 3 8 3 3 4 Configuring Connection Instances 0 ec eeceeeeeeeeeeeeeenneeeeeeaeeeeeenaeeeeetenaeeeeeeaaes 3 9 3 3 5 Configuring Server Types seredan a eile aie 3 16 3 3 6 Configuring Server Instantes sek erae ent E rE EEr AER 3 20 3 4 RAC Data Configuration s iesreieriiikeeir sneer ni iei eii eidi eaei ieia koeien 3 24 3 4 1 Configuring the System Attribute File ssseeeesseeeeeenneeeerresesrreserrssrtrrnsrrnssserenn 3 24 3 4 2 Configuring Log FUNCTIONS 00 0 eee centre teeter eter tte ee ARR A a NAR AREARE 3 25 3 4 3 Configuring Proxy nformatie aa e aai 3 25 3 4 4 Configuring Maintenance Terminal Access Strategy 0 cece ee eee 3 27 3 0 RAS Basic Operation
149. ve gt CQ Note e lf the IP address ranges of maintenance terminals that can access the RAC and the IP address ranges of maintenance terminals that cannot access the RAC overlap the latter has a priority that is the corresponding maintenance terminals are denied to access the RAC e f you do not add the IP address of a maintenance terminal in the IP address ranges of maintenance terminals that can access the RAC and the IP address ranges of maintenance terminals that cannot access the RAC the maintenance terminal are denied to access the RAC by default 3 5 RAS Basic Operation 3 5 1 Starting RAS Background Service 1 Select Start Programs Remote Access Start Remote Access Server or run the file run bat under the installation directory of the RAS A window is displayed as shown in Figure 3 29 By now the RAS background service is started If you have configured the RAS data and the RAC data and the connection request from an RAC has passed the RAS authentication you can start remote maintenance Huawei Technologies Proprietary 3 30 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 3 Operation Guide Starting service Tomcat Standalone Apache Tomcat 4 6 3 AGS1 WBPS Platform was up Starting service Tomcat fApache Apache Tomcat 4 6 3 Figure 3 29 RAS service start window 3 5 2 Logging in RAS Service Interface For details refer to 3 2 4 Configuring Connection Instances 3 5 3 Reviewing Connection
150. ware installation of the iWeb remote maintenance access system includes the following two parts e Access server software installation e Access client software installation The installation flows are as shown in Figure 2 1 and Figure 2 2 respectively This chapter only introduces the installation of the JDK software the RAS software and the RAC software It does not cover the installation of an operating system and a browser To install an operating system and a browser refer to the corresponding technical materials or follow the setup wizard prompt Installing operating system and browser t Installing JDK software 4 Installing RAS software RAS installation check l Ca Figure 2 1 Installation flow of access server software Huawei Technologies Proprietary 2 1 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Installing operating system and browser Installing JDK software Installing RAC software RAC installation check End Figure 2 2 Installation flow of access client software 2 1 2 Installation Preparations I Preparations for RAS Installation First a computer to be installed with the RAS software must be in the same subnet with servers In addition the subnet is connected with the Internet that is maintenance terminals can access the RAS through the Internet Next the
151. wn in Figure 2 10 Enter JAVA_HOME in the Variable Name box and enter the default installation directory C jdk1 3 1 in the Variable Value box Click lt OK gt New System ariable 2 x Variable Name JAVA_HOME Variable Value C hjdk1 3 1 cme Figure 2 10 New System Variable dialog box 5 The new system variable JAVA_HOME under the System variables in window Environment Variables appears as shown in Figure 2 11 Huawei Technologies Proprietary 2 7 BAM User Manual U SYS SoftX3000 SoftSwitch System Chapter 2 Software Installing and Uninstalling Environment ariables 2 x User variables for Administrator C Documents and Settings Administrat TMP C Documents and Settings Administrat New Edit Delete System variables Variable Value ComSpec C AWINNT isystem32 cmd exe JAVA HOME C jdk1 3 1 NUMBER_OF_PR 1 os Windows_NT Os2LibPath C WINNT system32 os2 dll x new Edit Delete OK Cancel Figure 2 11 Newly added system variable Click lt OK gt 2 1 4 Installing RAS Software The following describes specific installation steps 1 Put the installation disk RemoteAccessinstallation in the CD ROM Double click the installation file InstallRemoteAccessServerlnstallation exe to install the RAS software 2 The window Welcome is displayed as shown in Figure 2 12 Click lt Next gt Huawei
152. xtablebrowser extable Source file name D Soft lt 3000 tools tablebrowsertablebrow Source file name C WINNT smirror exe Source file name C WINNT system32 perfmon exe Source file name CAWINNT system32 adjusttime exe Source file name C WINNT system32 dynamicmonitor exe Source file name C WINNT system32 virtualbam exe Source file name C Program Files Microsoft SQL Serven MS Source file name C Program Files Microsoft SQL Server 0 Source file name C Program Files Microsoft SQL Server 0 Verifying file succeeded Source file name C Program Files Microsoft SQL Server 80 Checking core file list completed Starting to check the check file list Check file list is null Checking check file list completed Check completed r Stop UMService Exit 4 SysvalCheck Figure 3 4 Checking the system integrity Clear Click lt Clear gt in the SpyControl window All the exported information in the window is cleared up Note e Do not carry out the system integrity detection when the system is busy e If verification files do not exist or verifications fail during the system integrity detection the Beep tone is generated Moreover the alarm information in the red bold type is displayed in the SpyControl window 3 6 Checking and Processing the Alarm I Common Alarm Information At present BAM anti virus tool only produces the alarm BAM file verify fail The specific alarm i

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