Installation Operation Manual
Contents
1. down System time Power chart Max 10 2 Note if there is display before the time number that down mean the time number isn t correct Power Info P Factor x xx Gr dFreq xx x xhz xx xxKvar Fig 8 4 3 Third level menu interface of working information Explanations of each items in third level menu interface of working information State information Table 8 2 Working information sub items explanation Second level menu Third level items Inverter info State Normal Power XXX XX E_day E all Input info Item explanation Inverter running status AC gross output power Energy produced today Energy produced since installation Inverter input parameters PV input voltage for each MPP tracker PV input current for each MPP tracker PV input power for each MPP tracker m Second level menu Third level items Inverter info Output info V XXX XXX XXX P Power chart Maxrve Power info P Factor Q GridFreq 8 4 3 2 Historical information Item explanation Inverter output parameters AC output voltage for each phase AC output current for each phase AC output power for each phase histogram of generation power Maximum output power of inverter Generation power information of inverter Power factor Reactive power Utility grid fre2. Ny 4 1 Wiring AC Output I 4 2 Wiring DC Input 9 JSS Se M M 1 5 1 Cleaning Fans and Grills D 5 2 Exchanging Fan 7 um um um Em EM EN EM EN EN EN EN ES 7 1 Normal Mode 7 2 Fault Mode 7 3 Shutdown Mode mmm m m omm um um 9 Em Em EN EN EN 8 1 Country Setting 8 2 General LCD display 8 3 Operate by knock 8 4 Data checking and parameters setting mm mm mm EE EE m m UD 8 5 Inverter faulty messages mm m m mm mmm mm mmm m 9 9m um um Em Em EN EN 9 1 ShineNet 9 2 ShineVision 9 3 ShinePano 9 4 ShineWebBox m om omm um um Um Rm um 5 10 1 General question 10 2 Error Messages displayed on LCD m um xm nm nm um RM m m um DD Introduction 1 1 1 Validity This installation guide contains installation commissioning communication trouble shooting inform
3. 60 25 45 Fans yes yes yes yes opt opt opt Yes Alphanumeric 4 lines Transformerless Yes Opt 12000UE 12KVA 12KW 17 5A 21A 37N7PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging 396 normal power output Three phase 0 5W Yes 9890 97 5 440 740 235 41 25 60 25 45 5 Yes Alphanumeric 4 lines Transformerless Yes Opt 18000UE 18KVA 18KW 26A 32A 3 N PE 230V 400V 50760 Hz 6Hz 5Hz 0 8leading 0 8laging 396 normal power output Three phase 0 5W Yes 98 97 5 520 740 235 60 25 60 25 45 5 yes yes opt opt opt Yes Alphanumeric 4 lines Transformerless Yes Opt 20000UE 20KVA 20KW 29A 32A 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase 0 5W Yes 98 97 5 520 740 235 60 KG 25 C 4 60 C 25 C 4 45 C Fans yes yes yes yes opt opt opt Yes Alphanumeric 4 lines Transformerless Yes Opt 126 1 1 IEC62109 RD 1663 G59 EN61000 6 2 EN61000 6 3 As4777 AS NZS 3100 ENEL Guide VDE AR N 4105 Growatt Factory Warranty 12 This certificate represents a 5 year warranty for the Growatt inverter produc
4. Grounding the PV generator Comply with the local requirements for grounding the PV modules and the PV generator Growatt recommends connecting the generator frame and other electrically conductive surfaces in a manner which ensures continuous conduction and ground these in order to have optimal protection of the system and personnel CAUTION Possible damage the PV modules as a result of Identification of String Failure The GROWATT UE Inverter is equipped with a system which recognizes total failure of individual strings or part strings 2 2 1 Unpacking and Inspection Before opening the packing box of Growatt UE please note that whether there are any visible external damages Once open the packing box please check the delivery for completeness and for any visible external damages of the inverter If there are anything damaged or missing please contact your dealer Complete delivery should contain as follows Item Number A 1 B 1 C 6 8 D 6 8 E 6 8 6 8 2 H 1 1 2 1 Description Growatt UE inverter Mounting frame Expansion bolt flat washer Spring washer Nut M6 10 screw AC connector User manual not shown in the picture Hint Number of C D E F is 6 for Growatt 10000 12000UE and 8 for Growatt 18000 20000UE Handle is equipped for 18000 20000 UE only Notes Though the packaging box of Gr
5. 22 Fig 5 1 2 2 Remove the protecting plants at the bottom of UE inverter Remove the inverter from mounting bracket and place inverter horizontally on clean and dry place Top Overview Bottom Overview First of all you should remove the protection planes at the bottom of UE inverters Use screwdrivers counterclockwise rotate the screws as figures shown below Fig 5 1 4 3 Remove the handles on both sides of UE inverter Handles are installed on left and right side of shell planes Use appropriate screwdriver counterclockwise rotates the screws Fig 5 1 5 4 Remove the shell plane of the bottom and right side Fig 5 1 6 23 24 Use appropriate screwdrivers counterclockwise rotate the screws marked in Fig 5 7 Fig 5 1 7 Remove the shell plane in direction marked in Fig 5 1 6 5 Unlock and remove the plug connectors of cooling fans To unlock the plug connectors you need some tinny tools There are 2 connectors 6 Remove the shell plane of the top and left side Fig 5 1 9 Use appropriate screwdrivers counterclockwise rotate screws marked in Fig 5 10 Fig 5 1 10 Remove the shell plane in direction marked in Fig 5 1 9 7 Clean the grills on shell planes It s easy to clean the grills on shell plane using water or some tools 8 Remove and clean the cooling fans Fig 5 1 11 25 26 Cooling fan is equipped on top and leftshell plane marked in Fig 5 1
6. e Measure the public grid voltage and frequency Voltage 400Vac Frequency 50Hz 60Hz in 3 Phase Open breaker between the PV inverter and utility Screw s torsional force is 8 kg cm Specification of AC breaker Growatt 10000UE 12000UE 32A 400V Growatt 18000UE 20000UE 63A 400V Cable requirements Model Diameter mm Area mm 2 AWG 10000UE 2 05 4 11 4 16 12 6 12000UE 2 05 4 11 4 16 12 6 18000UE 2 59 4 11 6 16 10 6 20000 2 59 4 11 6 16 10 6 There are four types of AC connector for Growatt UE series inverters Please follow the instructions corresponding to the parts we offer you AC connector 1 GND Fig 4 1 1 Assembly procedure 1 Make the cables and AC terminals fixed together and tighten them with the screwdriver Fig 4 1 2 2 Connect the five cables into their respective channels there are numbers and symbols printed on the connector L 1 2 connect to three Live Line N connect the Neutral Line and the symbol II represents grounding 3 Tighten the left part and right part clockwise Fig 4 1 3 4 Connect it to the AC side of the inverter ci Fig 4 1 4 11 12 2 Assembly procedure 1 First you need to identify the respective connection channels Seeing the connector appearance as below there are numbers and symbols printed on it 1 connects to the Neutral Line 2 3 4 connect to the three Live Lines a
7. 4 Auto Test U Low Default value 225 37 190 0 T 200 9 Auto Test F High Pass V 49 957 49 92 JE 10 Auto Test F Low Default value V 49 997 49 73 T 100 Auto Test U Low Running V 226 27 192 0 T 200 Auto Test F High Running V 49 987 50 12 T 100 Auto Test F Low Running V 49 987 49 83 T 100 Fig 8 4 7 8 5 Inverter faulty messages Auto test procedure Auto Test V High Default value V 226 27 270 0 T 100 Auto Test Running 226 07 268 0 T 100 Auto Test V High Pass 225 27 226 0 T 099 Auto Test V Low Pass 225 27 226 0 T Auto Test Default value V 49 987 50 27 T 100 Auto Test F Low Pass V 49 987 49 98 899 11 Tests Pass When system fault or inverter error occurs inverter will display faulty message or error code on LCD screen 8 5 1 System fault System fault is related to the solar system it may be caused by PV panels wiring AC wiring or AC grid faults The followings are all system faulty messages displayed on inverter 47 System fault message may display on LCD Auto Test Failed No AC Connection PV Isolation Low Residual High Output High DCI PV Voltage High AC V Outrange AC F Outrange 8 5 2 Error message Explanation and suggestion Auto test didn t pass No utility no grid connected Insulation problem GFCI current high Output current DC offset too high
8. PV panel voltage too high Grid voltage out of range Grid frequency out of range Inverter errors are problems come from interior inverter DISPLAY Error 100 Error 101 Error 103 Error 104 Error 117 48 OPERATION Fan fault Communication fault EEPROM fault Model Fault Relay Fault DISPLAY OPERATION Error 119 GFCI Fault Error 121 Control board communication Fault Communication 9 9 1 ShineNet ShineNet is a monitoring software applied to monitor Growatt inverters via RS232 port or Bluetooth module With the special designed functions and friendly compact UI it can comprehensively meet users requirements for system monitoring and bring unprecedented user experience ShineNet A a 19 Lx gt 01270015678 SearchDevice v Help Inverter List Overview CurrentChart CurrentDats Historial Chart Historial Data Events Device Inverter 1111111111 8 0 64 1130000000 30 80 1551111111 amp 48 5010032334 e 835 tst CNN 10 10 5 0 Inverter Load 1296 110 0 0 today yesterday 12 29 1228 12 27 1 Inverter number 5 Norma number 3 Error number 0 Lost number 2 Nominal power 9890 W Power 1249 3 W Load 12 64 Inverter Load T x T T T T T T T 1 T 1 06 00 07 00 08 00 09 0009 30 10 30 11 30 2 3013 00 4 00 15 00 16 0016 30 17 30 18 30 900 49 50 Features e Monitor and record current data and
9. Set Day MORE AutoTest Running Connect PC State Norma Power 11 15 E Day 89 0 596 Input Info V pv xxx xxx V I pv 46 1 45 0 A P pv xxx Output Info V 225 223 224 1 16 1 16 0 16 1 P xxx XXX XXX Power chart Max 10 2 Power info P Factor x xx GridFreq xx x xhz Q Errorl xxx 2011 11 01 09 20 V XXX XXX XXX XX X XX X XX X V xXX XXX LExx X XX X Bus xxxV Boost ON OFF gt Error 4 xxx Error 5 xxx Set OK Mode Auto COM Addr xxx Set Addr OK Current Addr XXX Set ComAddress COM Addr xxx Set Language OK Current Language English gt Year Up Year Up Year Down 2011 07 21 07 01 00 gt Set Hour Year Up Set Minute 2012 07 21 07 01 00 35 34 36 8 2 2 LCD Display when background light off After the power on information is displayed automatically and the background light turns off the LCD display will switch to the following Interface 1 There are 4 interfaces which can be displayed in turn by single knock Interface 1 Running status See Fig 8 2 4 as reference The first line displays inverter s status description for example in faulty state it will display ERROR and followed with faulty codes which is convenient to compare with error code list in manual The second line displays inverter s states name and the third line displays energy generated today and the forth line displays the total energy generated since insta
10. 11 Fig 5 1 13 Unscrew and remove the cooling fans Clean the cooling fans using appropriate tools such as brushes clothes or water 9 After cleaning assemble the inverter in reverse order If you cleaning the fans using water please make sure the fans cables and connectors are dry before assembling Fan type 2 cleaning procedure 1 Please disconnect the DC and AC connection Turnoff the DC switch Disconnect the DC terminal You might need some tool to disconnect the male and female terminals Disconnect the AC terminal Fig 5 1 14 2 Remove the protecting plants at the bottom of UE inverter Remove the inverter from mounting bracket and place inverter horizontally on clean and dry place 3 Screw off the screws to open the cover with suitable tool then fans will be seen as figures below 27 28 4 Pull out the white connectors rig 5 116 6 When finishing cleaning put back the fans in reverse order 5 2 Exchanging Fan Sometimes the heat dissipation error occurred because the cooling fans failed under such circumstances one need exchange the cooling fans The procedure is similar to 5 2 Cleaning Cooling Fan and Grill Step 1 8 step 9 should be exchanging the fans and assembling the inverter in reverse order AO Commissioning 6 If the inverter is connected with PV panel arrays and the input voltage 15 higher than 300Vac while the AC grid is not connect
11. dissipation is important to reduce the power derating when UE inverters working under high ambient temperature UE inverters are equipped with cooling fans on the top of the shell When the temperature 15 high fans start work to lower the ambient temperature Once the output power 15 derating because of too high warming some tips can help you solve such problems Theair grills or cooling fans are clogged Fan type 2 To clean the air grills and cooling fans please refer to 5 1 Cleaning Fans and Grills One or two cooling fans failed To exchange the cooling fans please refer to 5 2 Exchanging Fans Poor ventilation of installation location Choose appropriate installation location before mounting 5 1 Cleaning Fans and Grills Fan type 1 cleaning procedure Maintain fans and grills every half a year to reduce the power derating caused by high warming 1 Before cleaning please disconnect the DC and AC connection If the fans or grills are just covered by soft dust particles using tools such as vacuum cleaner to clean the fans And if user has no such tools or there are obstructions in fans grills or the cooling area of inverter you need to clean the fans and grills after e they are took apart from the inverter Turnoff the DC switch Disconnect the DC terminal You might need some tool to disconnect the male and female terminals Disconnect the AC terminal Now there are two types of fan structure
12. identified as the product of Growatt Warranty claims will not be honored if the type of serial number on the inverters have been altered removed or rendered illegible Liability The liability of Growatt in respect of any defects in its PV inverters shall be limited to compliance with the obligations as stated in these terms and conditions of warranty Maximum liability shall be limited to the sale price of the product Growatt shall accept no liability for loss of profit resultant of indirect damage any loss of electrical power and or compensation of energy suppliers within the express meaning of that term The warranty rights as meant herein are not transferable or assignable to any third party excepting the named warranty holder Warranty Conditions 13 If a device becomes defective during the agreed Growatt factory warranty period and provided that it will not be impossible or unreasonable the device will be as selected by Growatt 1 Shipped to a Growatt service center for repair 2 on site or 3 exchanged for a replacement device of equivalent value according to model and age The warranty shall not cover transportation costs in connection with the return of defective modules The cost of the installation or reinstallation of the modules shall also be expressly excluded as are all other related logistical and process costs incurred by all parties in relation to this warranty claim 61 62 1
13. of inverters Record historical data e Monitor and record event information of inverter Connect computer and inverter via RS232 and RS485 port wire connection or Bluetooth module wireless connection Remote access available for local area network Notes Users are able to monitor the inverter after the setting of software Detailed information about setting and functions refer to the ShineNET Manual Notes you can download the ShineNet 2 0 from 113 106 58 169 the user name is ftpguest and Password is ftpguest 9 2 ShineVision ShineVision is a wireless monitoring device which consists of a power monitor and a number of transmitters and one shinevision can monitoring 1 to 6 inverters The transmitters transmit the running data collected from photovoltaic inverters to the monitor and display the data onto the monitor screen including data of generated energy the gross generated energy and the generation income obtained from the above mentioned data through some simple calculations indoor temperature date and time as well as CO2 emissions Fig 9 2 Features e Monitor and transmitter communicate via wireless communication technology External transmitter with IP65 waterproof and dustproof A monitor can simultaneously communicate with six transmitters Communication distance between monitorand transmitter 30 meter e Powersupply option built in battery slot an external DC power suppl
14. running data in this year is energy generated in that month Title indicate this is latest 10 years running data is energy generated in the corresponding year The followings are second level menu interfaces of property shown in Fig 8 4 5 Working History gt Property Setting Enter Model Main Ver 000 9 Comm Ver 9 Fig 8 4 5 Property information 43 Explanation of each items in third level menu interface of working information State information Table 8 4 Property information First level menu Second level items Item explanation Property NO XXXXXXXXXX Serial number of this inverter Model GTGFOOxxxx Odel name of this inverter Main Ver 0D0 9 Comm Ver 0C0 9 8 4 4 Parameters set and auto test The followings are setting information in second level menu and its sub menus shown in Fig 8 4 6 Set OK Mode COM Adder gt Set Auto Working Set Manual History Property Set ComAddress Set gt Setting Adder xxx Current Addr XXX Set Com Addr Set Set Language Set Language Current Language Set Time English English Auto Test AutoTest Running gt Set Hour Set Minute Connect PC Fig 8 4 6 setting second level menu and its sub menus 44 8 3 4 1 Set inverter s COM address When communicating with monitoring software or d
15. 10 2 ERROR messages displayed on LCD 7 3 Shutdown Mode Inverters automatically stop running during periods of little or no sunlight In shutdown mode the inverters take no power from the grid and panel and the LCD and LED turns off Notes If the PV string DC voltage is too low the inverter will also turn to Shutdown Mode Country Setting and LCD Display 8 In the lower right corner of inverter there is the LCD display We can check inverter running status historical generation data etc on the LCD screen Items displayed can be changed by knock you can also change some inverter parameters by knock 8 1 Country Setting If itis the first time the inverter starts up after installation LCD will quickly switch to and stay at the country setting interface Only the inverter is set to comply with a certain country rule it will work and display normally Otherwise LCD will always stay at the Please select interface Please finish the country setting according to the following steps 1 When at the first interface Select country the option 15 VDEO126 in default By single knock countries will vary from one to another for example France as Fig 9 1 2 Select country UDEO126 Fig 8 1 1 Select country France Fig 8 1 2 If you have ordered the inverter with specific country settings the parameters have been preset in factory and you don t need to operate this step any more 31 2 There ar
16. 4 Contact If you have technical problems concerning our products contact your installer or Growatt During inquiring please provide below information 1 Inverter type 2 Modules information 3 Communication method 4 Serial number of Inverters 5 Error code of Inverters 6 Display of inverters
17. GROWATT NEW ENERGY LTD No 12 Building Xicheng Industrial Zone Bao an District Shenzhen P R China T 86 755 2747 1900 86 755 2749 1460 E serviceQginverter com www ginverter com GR UM 003 07 A A A LJ Installation powering tomorrow Growatt 10000UE Growatt 12000UE Growatt 18000UE Growatt 20000UE Operation Manual Directory SSS SSS 1 1 Validity 1 2 Target Group 1 3 Product Overview 1 4 Safety 4m m um um um um EE EN EN EN ENS DU y i 2 1 Unpacking and Inspection 2 2 Information of Label am m m n m m mn um DO Dc id 3 1 Selecting Mounting Location I 3 2 Dimensions and Required Clearances 3 3 Mounting the Bracket 3 4 Mounting Inverter mmm m m m mm m m m m Am um um um um um D
18. The cooling fans and air grills should be cleaned every half or a year The Ingress Protection rate is IP65 which means the inverter can be installed outdoors and indoors TI gt Do not expose the inverter to direct sunlight in order to avoid the power and efficiency derating caused by excessive heating The humidity of the installation location should be 0 9590 without condensation The ambient temperature of the inverter should be 25 C 60 The installation location must be freely and safely to get at all times Vertically installation and make sure the connection of inverter must be downwards Never install horizontal and avoids forward and sidewaystilt Refer to drawings below Fig 3 1 Notice the minimum clearances of the inverter Refer to 3 2 Dimensions and Required Clearances Do not install the inverter near television antenna or any other antennas and antenna cables Do not install the inverter in living area the noise caused by the machine may affect on daily life For security reasons DON T install the inverter in place where the children can reach 3 2 Dimensions and Required Clearances Dimensions and weight Types 10000UE 12000UE 18000UE 20000UE Height H Width W 740 440 740 440 740 520 740 520 Depth D 235 235 235 235 Weight kg 41 41 60 60 However additional clearances are needed to guarantee ru
19. an PV modules to the Growatt UE series When design a PV system contains Growatt UE series inverters or any other Growatt inverters the system designing software ShineDesign download from site www ginverter com will provide adequate supports Notes If PV modules of the PV system require POSITIVE or NEGATIVE GROUND or the capacitance relative to ground of the modules is large please contact Growatt New Energy for technical support before installation 1 4 Safety Growatt UE is designed to use worldwide hence the inverters meet different safety standards of variety countries and regions VDE0126 1 1 RD 1663 G59 G83 AS4777 ENEL Guide VDE AR N 4105 IDANGER Danger to life due to high voltages in the inverter All work on the inverter may be carried out by qualified personnel only The appliance is not to be used by children or persons with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction Children should be supervised to ensure that they do not play with the appliance CAUTION Danger of burn injuries due to hot enclosure parts During operation the upper lid of the enclosure and the enclosure body may become hot Only touch the lower enclosure lid during operation CAUTION Possible damage to health as a result of the effects of radiation Do not stay closer than 20 cm to the inverter for any length of time
20. ation of Growatt UE series inverters Growatt 10000UE Growatt 12000UE Growatt 18000UE Growatt 20000UE With this installation guide users are able to install and operate the inverters easily This manual does not cover any details concerning equipment connected to the Growatt UE Store this manual where accessible at all times 1 2 Target Group This manual is for qualified persons such as PV system installers or electricians Notes For possible changes in this manual Growatt New Energy Co Ltd accepts no responsibilities to inform the users 1 3 Product Overview Growatt UE series inverters are grid tied inverters which convert DC current generated by PV modules into AC current and feed it into the public grid in three phase Growatt UE series inverters are multi string inverters with multi MPP trackers which mean they are able to connect to different PV module arrays Inverters Overview 2 Gr OWatt L Fig 1 1 Grid tied PV system Overview Input A DC Breaker GROWATT UE Inverter AC Breaker Energy meter Public grid Input B DC Breaker Fig 1 2 As drawings shown above a complete Grid tied PV system consists of PV modules PV inverters public grid and other components Moreover PV inverters always act as key components The Growatt UE series inverters may only be operated with PV generators modules and cabling with protective insulation Do not connect any source of energy other th
21. dering the weight of Growatt UE you need handles Item G shown in chapter 2 1 to hang inverter During the process please maintain the balance of the Growatt UE inverter on the bracket through the match hooks on bracket and the a 5 back of the inverter Installed M6 10 screw at each side of inverter to ax 1 reliable fixed it on the wall Please reference in Fig 3 5 b Nu SS 8 b bracket of Growatt 18000UE 20000UE Er Fig 3 3 Hint Data units in mm i Steps Drill holes for screws while use the mounting frame as template 6 holes for i Growatt 10000 12000UE and 8 for Growatt 18000 20000UE l Fixthe mounting frame on the wall as the figures shown below combine as the b screws as the Items Fig 2 1 shows items C D 5 4 Electrical Connections 4 1 Wiring AC Output
22. e 8 5 Table8 5 sequence number of languages Language Sequence Number Italian 0 English 1 German 2 Spanish 3 French 4 45 8 4 4 3 Set inverter time Inverter provides a system clock user must set the system time after installation as the historical statistic data for a period were based on the clock User can set the following time parameters year month day hour minute Set year Setting gt Set time gt Set year Year up or Year down gt knock to change year Thrice knock to exit and save changes Set month Setting gt Set time gt Set month gt Month up or Month down gt knock to change month Thrice knock to exit and save changes Set date Setting gt Set time gt Set date gt Date up or Date down gt knock to change date Thrice knock to exit and save changes Set hour Setting gt Set time gt Set hour gt Hour or Hour down gt knock to change Hour Thrice knock to exit and save changes Set minute Setting gt Set time gt Set minute gt minute up or minute down gt knock to change minute Thrice knock to exit and save changes 8 4 4 4 Auto test function Auto test function is to check the inverter s protection when grid is abnormal including over voltage under voltage over frequency and under frequency To run auto test function please select Setting gt Auto test then double knock to start auto test function It s required to connect inverter to computer and run a test software in computer
23. e eleven countries rules to select 1 126 2 Germany 3 France 4 Italy 5 Greece 6 Hungary 7 Belgium 8 Turkey 9 Denmark 10 Spain 11 UK G59 Note if you can t find the country you want please directly select VDEO126 3 When it comes to the country you want double knock to enter as Fig 03 NO YES Fig 8 1 3 4 When enter the confirm interface there two options NO and YES and the cursor will stay at NO in default single knock to shift between NO and YES double knock to confirm your selection When at NO double knock will exit when at YES double knock will set up After the setting is successful the LCD will display Set Country OK and inverter will reboot automatically VES Set Country OK Fig 8 1 4 32 8 2 Power on Display 8 2 1 Power on display After inverter restarts LCD background will light automatically Growatt Logo will appear immediately The background light will last for 2 seconds See Fig8 2 1 for reference t Fig8 2 1 Power on Growatt Logo After displaying Growatt Logo for 2 seconds LCD screen will switch to the second interface display the figure of inverter company name inverter s power rating etc The second interface will last for seconds See Fig8 2 2 for reference PU Inverter 18800D0UE Fig 8 2 2 The second power on interface After 3 seconds it will
24. e parameters setting system information management error prompt and record e Collects data and uploads information over the internet in near real time to Growatt Shine Server platform Trouble Shooting 10 Our quality control program assures that every inverter is manufactured to accurate specifications and is thoroughly tested before leaving our factory If you have difficulty in the operation of your inverter please read through the following information to correct the problem 10 1 General question For General question please visit www ginverter com and find the Q amp A column 53 54 Error message 10 2 Error Messages displayed on LCD An error message will be displayed on the LCD screen when a fault occurs The faults consist of system fault and inverter fault AC F Outrange You may be advised to contact Growatt in some situation please provide the following information Information concerning the inverter e Serial number Model number e Error message on LCD e Short description of the problem e Grid voltage e DC input voltage e Can you reproduce the failure If yes how e Has this problem occurred in the past e What was the ambient condition when the problem occurred PV Isolation Low Information concerning the PV panels e Manufacturer name and model number of the PV panel e Output power of the panel e Voc of the panel e Vmp of the panel e of the panel e Number of panels in eac
25. ed yet LCD will display messages in order as below Company into Basicinfo e State info The LCD will repeat clue to No AC connection at State info and the LED turns red In State info operate by knocks will change the LCD display State info knock Input infos knock Output infos knock E day power curve Turn on the AC breaker between inverter and grid the system will operate normally Under normal operating conditions the LCD displays Power xx xx Kw at State info this is the power fed into grid The LED turns green Finish commissioning 29 30 7 Operation Modes 7 1 Normal Mode In this mode the inverter works normally and LED turns green e Whenever the DC voltage is higher than 350Vac inverter converts power to grid as generated by the PV panels e Whenever the DC voltage is lower than 300Vac the inverter will work in waiting state and attempt to connect the grid In waiting state the inverter consumes just enough power generated by the PV panel to monitor the internal system Notes The inverter starts up automatically when DC power from the PV panel is sufficient 7 2 Fault Mode The internal intelligent controller can continuously monitor and adjust the system status If inverter finds any unexpected conditions such as system fault and inverter fault the fault information will be displayed on the LCD In fault mode the LED turns red Notes Detailed fault information refers to Chapter
26. evice the software or device may regard inverter s COM address as communication address Also may use inverter s serial number as communication address The COM address could be assigned random or fixed The second level menu Set COM address of setting 15 to set inverter s COM address Set random COM address Setting gt Set COM addr gt Set Auto then LCD screen will display Set OK Mode Auto COM addr xxx see Fig 8 14 for reference Set fixed COM address Setting gt Set COM addr gt Set Manual then single knock to change value of fixed address double knock will save changes and LCD screen will display Set Addr OK Current Addr see Fig 8 4 6for reference 8 4 4 2 Set language To change inverter s displaying language please select Setting gt Set language then LCD screen will display current language type single knock to change current language double knock will save changes and displays Set Language OK Current Language English see Fig 8 14 for reference Please note in order to prevent misoperation system language won t be change in second level menu Set language but it will be only if user saves save the choice by double knock and LCD displays Set OK The inverter provides five languages Italian English German Spanish and French The number on Set language interface is sequence number of these five languages the sequence number and its corresponding language are shown in Tabl
27. h string If itis necessary to replace the unit please ship itin the original box Residual High 10 2 1 System fault System fault system faults are mainly caused by system instead of inverter please check the items as instructed below before replacing inverter Output High DCI Error message Description Suggestion No AC Connection No utility grid 1 Check AC wiring especially the PV Voltage High connected or utility ground wire grid power failure 2 Contact Growatt AC V Outrange Utility grid voltage s out of permissible 1 Check grid voltage 2 1f the error message still exists despite the grid voltage being within the tolerable range contact Growatt Description Utility grid frequency out of permissible range Insulation problem Leakage current too high Output current DC offset too high The DC input voltage 5 exceeding the maximum tolerable value Auto test didn t passed Suggestion 1 Check firmware version Please refer to LCD display section If firmware version is below G 1 3 contact Growatt 2 Check grid frequency 3 1f the error message is displayed despite the grid frequency being within the tolerable range contact Growatt 1 Check if panel enclosure ground properly 2 Check if inverter ground properly 3 Check if the DC breaker gets wet 4 Check the impedance of PV amp PV between ground must be more than 8 If the err
28. irst level menu In this interface a single knock will switch the index to next item a double knock will enter the corresponding second level menu 8 4 2 Second level menu In first level menu double knock will lead to next level menu The followings are second level menu interfaces for each first level menu items shown in Fig 8 4 2 38 40 In second level menu a single knock will switch the index to next item double knock will enter the corresponding third level menu And a thrice knock will back to first level menu Inverter info gt System time Error Record E In 7 Days Enter E In This gt Working History Property Setting E In Each Year Model GTGFOO x x xx Main 9 Comm Ver 9 Set Com Addr Set Language Set Time Auto Test Fig 8 4 2 Second level menu for each first level menu items 8 4 3 Third level menu and explanations 8 4 3 1 Working information The followings are third level menu interfaces for each second level menu items of working information shown in Fig 8 4 3 gt Inverter Info gt System time gt Working History Enter gt Property Setting Time 20xx xx xx State Normal Power 11 15 E Day 89 68 E ALL 596 Enter down Input Info XXX XXX uU I pv 46 1745 0A pu XXX XXX down Output Info U 225 223 224 1 16 1 16 90 16 1 Enter
29. llation State Fault ERROR 161 E day 006 6 E all 596 Fig8 2 4 Interface 1 Running status Interface 2 Input information See Fig8 2 5 for reference This interface displays parameters of PV input including input voltage current and power of each MPP tracker V pv input voltage of MPPT1 and MPPT2 I pv input current of MPPT1 and MPPT2 W pv input power of MPPT1 and MPPT2 Input Info U pv 000 000 V I P_pv 666 606 Fig8 2 5 Interface 2 Input information Interface 3 Output information See Fig8 2 6 for reference This interface displays output information of inverter including output voltage of each phase output current of each phase and output power of each phase Output Info V 0007 0007 I 00 0607008 0 00 P 0007 00807 GOB Fig8 2 6 Interface 3 Output information V output voltage of each phase I output current of each phase P output power of each phase Interface 4 24 hour generation curve See Fig8 2 7 for reference This interface shows the generated power of every hour this day Fig8 2 7 Interface 4 24 hour s generation curve Max maximum power of today Power curve today s power curve 8 2 3 Connecting messages When inverter started to connect to grid the following message will appear on LCD screen See Fig8 2 8 for reference 37 38 State Waiting Connect in 030S E day 32 6 E all 238 6 Fig8 2 8 Connect
30. nd the symbol represents grounding Fig 4 1 5 2 Tighten the left part and right part clockwise Fig 4 1 6 3 Connect it to the side of the inverter AC connector 3 Assembly procedure 1 Unscrew the AC connector by hand and slotted screwdriver into four components Fig 4 1 8 2 Connect 5 cables into their respective channels on the AC terminal while N represents Neutral 1 2 3 represent 3 Live line channels and E is ground Fig 4 1 9 Fig 4 1 10 3 Screw up all the components of the connector by hand and slotted screwdriver Fig 4 1 11 4 Connect it to the inverter 14 AC connector 4 1 The AC side terminals of the inverter are like the following figure it is clear to confirm that L1 L2 L3 represents three live line output N represents neutral line and is grounding line 2 Connect five standard cables into relevant terminals The five cables should be put through the protection shell as figure below 3 Fasten the protection shell onto the bottom of the inverter make sure the four screws are tight the completed appearance is like the below figure Fig 4 1 13 Fig 4 1 14 4 2 Wiring Input The open circuit voltage of each string should never exceed 1000Vac The diagram drawing of DC side is shown as below notice that the connectors are in paired male and female connectors The connectors for PV arrays and i
31. nning and operation of the inverters Especially when several inverters are installed together the clearances between the inverters and objects are necessary 30 30 30 30 2 3 3 Mounting the Bracket To mount the inverter on the wall we should mount the bracket to the wall firmly first of all Overview of the Bracket ae 8 460 434 190 E 2 o A S XS i i 9 g X I E No the Fig 3 4 9 2 Che vin i 55 Notes Never mount the inverter on the bracket unless you are sure that the mounting frame is really firmly mounted on the wall after carefully checking a bracket of Growatt 10000UE 12000UE 3 4 Mounting Inverter 540 514 After the bracket is firmly mounted on the wall then mount the inverter on the bracket Rise up the Growatt UE little higher than the bracket Consi
32. nverters are MC multi connector connectors e RE Z Q 2 8 String Q 9 String input C Fig 4 2 1 Connect positive and negative terminals from the PV panels to positive and negative terminals on the PV inverter The maximum string currents are varying from different inverter types 16 Type 10000UE 12000UE 18000UE 20000UE Cable requirements Model Diameter mm 10000UE 2 05 12000UE 2 05 18000UE 2 05 20000UE 2 05 Max current 15Adc 17Adc 23Adc 26Adc Area mm 3 332 3 332 3 332 3 332 AWG 12 12 12 12 Notes Under any conditions the total circuit current should never exceed the Max Current Notes To reduce the risk of electric shock avoid touching the live components and treat the terminals carefully 4 3 RS485 cable connection 1 Unscrew the plastic connector Fig 4 2 3 2 Make the RS485 cable go through the connector Fig 4 2 4 3 Put two heat shrink tubes onto the front head of 54 85 cable Fig 4 2 5 4 Insert the two metal head into relevant small cupreous hole and fasten the connection by soldering Fig 4 2 6 5 Make the heat shrink tubes wrap the joint Fig 4 2 7 18 6 Assemble the connector Fig 4 2 8 7 Connect the RS485 connector onto the inverter Make sure the connection matched Fig 4 2 9 19 20 5 Heat Dissipation Maintenance Fan type 1 Heat
33. oever arising out of or related to the modules including without limitation any defects in the modules or from use or installation Under no circumstances shall GROWATT be liable for incidental consequential or special damages howsoever caused loss of use loss of production loss of revenues are therefore specifically and without limitation excluded to the extent legally permissible GROWATT 5 aggregate liability if any in damages or otherwise shall not exceed the invoice as paid by the customer 59 60 The Limited Product Warranties described above shall not apply to and Growatt shall have no obligation of any kind whatsoever with respect to any inverter which has been subjected to e Misuse abuse neglect or accident Alteration improper installation or application Unauthorized modification or attempted repairs Insufficient ventilation of the product Transport damage e Breaking of the original manufacturers seal e Non observance of Growatt installation and maintenance instruction e Failure to observe the applicable safety regulations eo Power failure surges lighting flood fire exposure to incorrect use negligence accident force majeure explosion terrorist act vandalism or damage caused by incorrect installation modification or extreme weather conditions or other circumstances not reasonably attributable to Growatt The warranty shall also cease to apply if the product cannot be correctly
34. or message is displayed despite the above checking passed contact Growatt 1 Restart inverter 2 f error message still exists contact Growatt 1 Restart inverter 2 f error message still exists contact Growatt Disconnect the DC wire immediately Reboot inverter 55 56 10 2 1 Inverter fault Error code Error Error Error Error Error Error 100 101 103 104 117 1159 Meanings For 18K 20K inverter Problem with fan No 4 For 8K 10K inverter Problem with No 2 fan Note If there is problem with other fans inverter continue running with warning on LCD showing Fan Error Communication board has not received data from control board for 10 seconds Electromagnetic Interference cause communication problem EEPROM fault Model setting fault Reason can be Model and safety requirement have not been set correctly Relay fault GFCI fault Error code Meanings Suggestion Electromagnetic Interference too strong contact Growatt Specifications 11 Suggestion Error 121 Control board has not received data from 1 Replace faulty fan Communication board 2 1 problem still exists after forss replacement contact Growatt 1 Reboot inverter by cutting off DC supply and Error message will disappear 2 1f the error 101 is often displayed the environment Electromagnetic Interference is too strong Contact Growatt 10000UE 12000UE Input Data Max DC
35. owatt UE is durable please treat the packing box gently and avoid dispose the packing box GROWATT PV Grid Inverter 2 2 Information of Label ModelName 100000 Us 1 2 15 The label contains information as below Us 1300 1000V Ve 57 Theinverter type model Model Name S The certificates and approvals Certificate Ea Number and Logos at the bottom of the label Specifications of the inverter From rotection Degree Operation Ambient x 499 1663 G59 ENEL Guide to Operation Ambient Temperature VDE 0126 1 1 IEC 62109 AS NZS 3100 AS4777 VDE AR N4105 Fig 2 2 Mounting 3 3 1 Selecting Mounting Location This is guidance for installer to choose a suitable installation location to avoid potential damages to device and operators A u9 The wall selected install the inverter must be strong and firm enough to support and bear the weight of the inverter for a long period time Refer to Chapter 10 Specifications The location selected must be suitable for inverters dimension Refer to 3 2 Dimensions and Required Clearances Do not install the inverter on structures constructed of flammable or thermolabile materials Never install the inverter in environment of little or no air flow nor dust environment That may derate the efficiency of the cooling fan of the inverter hence derate the efficiency of PV inverter
36. power 10500W 12500W Contact Growatt Max DC voltage 1000V 1000V 400V 800V 400V 800V Initial shut down voltage 300V 150V 300V 150V Max input current 15A 15A 17A 17A input A input B Contact Growatt Number of MPP trackers 2 2 Max number of parallel 2 2 2 2 strings Contact Growatt DC Connections MC4 optional MC3 MC4 optional 18000UE 18700W 1000V 400V 800V 300V 150V 23A 23A 3 3 MC4 optional 20000UE 20800W 1000V 400V 800V 300V 150V 26A 26A 3 3 MC4 optional MC3 57 Output Data Max apparent power Nominal output power Nominal output current Maximum short circuit current AC voltage range AC grid frequency range Phase shift cos AC output THD AC connection Consumption night Ground failure detection Efficiency Max efficiency Euro eta General Data Dimensions W H D inmm Weight Ambient temperature range Continuous full output power temperature range Cooling concept Installation Indoors Outdoors IP 65 Interfaces RS485 RS232 Bluetooth RF ZigBee LCD display Isolation Warranty 5 years 10 years Certificates and approvals 58 10000UE 10KW 14 4A 19A 3 N PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase lt 0 5W Yes 9890 97 5 440 740 235 41 25
37. quence The followings are third level menu interfaces for each second level menu items of historical information shown in Fig 8 4 4 gt Errori xxx Error2 xxx Errors xxx MORE Working gt History Property Setting days Enter Error Record E In 72 Days E In This Year Enter E In Each Month 10 89 xxxxxxkwh Year xh 1 xxx RC I XX X XX Xx XX X More gt Error 4 Error 5 xxx PU XXX XXX Bus Boost ON OFF Fig 8 4 4 Third level menu interface of historical information 42 Explanation of each items in third level menu interface of working information State information Table 8 3 Historical information sub items explanation Second level menu Error Record E in 7Days E in This Year E in Each Year Third level items Error1 xxx Error2 Xxx Error3 xxx More 7 Days MM DD XXXX X Kwh Month MM xxxx x Kwh Year 20XX xxxx x Mwh 8 4 3 3 Property information Item explanation Display 5 latest error record Error4 xxx Error5 xxx Title indicate this is latest 7 days running data Format is Month Date xxxx x is energy generated in that day Title indicate this is every month s
38. switch to the third interface See Fig8 2 3 for reference No 66600600680 Model GTGF Bxxxx Main Ver 0800 9 Comm Ver 9 Fig8 2 3 The third power on interface Here are explanation of items on Fig8 2 3 No serial number of this inverter Model model name of this inverter Main Ver firmware version of control board Comm Ver firmware version of communication board After displaying information of the third interface for 3 seconds the background light will turn off 33 LCD Display Overview Down Single knock Enter Double knock Esc Tri time knock Down amp Working History Property Setting gt Inverter info gt System time gt Error Record E In 7Days In This Year E In EachYear NO0 XXXXXXXXXX Model GTGFOOxxxx Main Ver 0D 0 9 Comm Ver 0C 0 9 gt Set Com Addr Set Language Set Time Auto Test System time Time 20xx xx xx XX XX XX Note ifthereis display before the time number that mean the time number isn t correct gt Error 1 xxx Error 2 Error 3 xxx MORE More 7 days 12 29 xxxxxxKwh 12 28 xxxxxxKwh 12 27 xxxxxxKwh Month 10 xxxxxxKwh 09 xxxxxx Kwh 08 xxxxxxKwh Year 2009 xxxxx xMwh 2008 xxxxx XxMwh 2007 XxXxxx xMwh gt Set Auto Set Manual Note if there is at first line that mean is auto assign address Set Language 1 English gt Set Year Set Month
39. to gird interface 8 3 Operate by knock 8 3 1 Knock type and definition The inverter can support three kinds of knock single knock double knock and thrice knock Each kind of knock has different function Refer to specified definition in Table 8 1 Table 8 1 Knock definition list Single knock Double knock Tri three knock Esc 8 3 2 Light background light and single knock to check running information Before light the background light the three types of knock functions the same which is just lighting the background just light the background Note that the background lighting will automatically turn off if there is no knock detected in 10 seconds During cloudy days or in the area of low light it s inconvenient for users to check inverter running information such as status input data output data energy generated In this case user can light the background and check those data by single knock a single knock will switch LCD screen to a following interface The interface display on LCD screen will circle as follows Fir8 2 4 gt Fig8 2 5 gt Fig 8 2 6 gt Fig8 2 7 gt Fig8 2 8 and then again Fig8 2 4 8 4 Data checking and parameters setting 8 4 1 First level menu It is a little bit different to enter the first level menu note that using thrice knock to enter first level menu instead of double knock Fig 8 4 1 is interface of first level menu gt Working History Property Setting Fig 8 4 1 F
40. ts listed below Possession of this certificate validates a standard factory warranty of 5 years from the date of purchase Warranted products This warranty 15 applicable solely to the following products Growatt 1500 Growatt 2000 Growatt 3000 Growatt 4000 Growatt 5000 Sungold 1500 Sungold 2000 Sungold 5000 Growatt 3600MTL Growatt 4200MTL Growatt 5000MTL Growatt 3600MTL US Growatt 4200MTL US Growatt 5000MTL US Growatt 10000UE Growatt 12000UE Growatt 18000UE Growatt 20000UE Limited Product Warranty Applicable under normal application installation use and service conditions Growatt warrants the above listed products to be free from defects and or failure specified for a period not exceeding five 5 years from the date of sale as shown in the Proof of Purchase to the Original purchaser IH The warranties described in these Limited Warranties are exclusive and are expressly in lieu of and exclude all other warranties whether written oral express or implied including but not limited to warranties of merchantability and of fitness for a particular purpose use or application and all other obligations or liabilities on the part of GROWATT unless such other obligations or liabilities are expressly agreed to it in writing signed and approved by GROWATT GROWATT shall have no responsibility or liability whatsoever for damage or injury to persons or property or for other loss or injury resulting from any cause whats
41. y Easy installation and convenient to use it Notes The Monitor should be kept indoor For detailed information please refer to ShineVision Manual 9 3 ShinePano It is the latest intelligent monitoring master specially designed for solar power plant Using stable Linux operating system with high speed CPU it can smartly present solar system status through friendly user interface on 8 inch large color touch screen 51 Fig 9 3 Features Amulti functional and high performance communication data logger Keep user informed of the system s status at any time Massive storage with flexible parameters setting system information management error prompt and record Collects data and uploads information over the internet in near real time to Growatt Shine Server platform Connect with inverter RS485 and Zigbee Wireless module 8inches touch screen option support hand writing and USB mouse 9 4 ShineWebBox It is a cost effective and compact monitoring device specially designed for solar power plant Using stable Linux operating system with high speed CPU it can smartly record your system features ShineWebBox Provides local storage easy wireless and TCP IP configuration and presents plant data over Internet 52 Fig 9 4 Features A multi functional and high performance communication data logger Keep user informed of the system s status at any time e Massive storage with flexibl
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