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AT&T 944 Users Guide
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1. NOTE When you make a call the phone selects the Prime Line you programmed When you answer a call the phone automatically selects the ringing line Making or Answering a Call NOTE This phone will automatically make and answer calls in the mode speakerphone or headset you programmed see Set Automatic Audio Mode in FEATURE SETUP Follow the directions below to choose a mode manually If the phone is in use on one line any other calls made or answered will use the same mode already in use NOTE If you dial a phone number longer than 15 digits the screen will display only the last 13 digits Handset To make a call lift the handset and dial the call To answer a call lift the handset Replace the handset to end the call To override automatic line selection lift the handset then press and release a LINE button OR Press the LINE button for the line you wish to select then lift the handset Speakerphone To make a call press and release the desired LINE button or SPEAKER The SPEAKER light goes on Wait for a dial tone then dial the call To answer a call press SPEAKER or press the LINE button of the incoming call Press SPEAKER again to end the call NOTE If headset is programmed as the default mode see Set Automatic Audio Mode in FEATURE SETUP you must press SPEAKER to activate the speakerphone Headset You can use this phone hands free when you install a 2 5mm headset Hea
2. 18 Erase All Settings and Return the Phone to Default Settings 18 PAUSE Ses vccceaetees exe Call Privacy Do Not Disturb Line in Use Lights NOME hesse aar inniu CONTENTS Temporary Tone Dialing e2 Conference Calls Transfer a Call 0 i 26 Low Battery Indicator 26 SPEED DIAL OPERATION 27 Storing a Number in a Speed Dial Location 05 28 Reviewing a Speed Dial Entry 28 Making a Speed Dial Call 28 INTERCOM OPERATION 29 Basic Intercom Operations 30 Making an Intercom Call with the HandSetiseciissssisiecseeewcisieatice 30 Making an Intercom Call with the Speakerphone or Headset 31 Answering an Intercom Call 31 Making a Single phone Page 31 Answering a Single phone Page 31 Switching Between an Intercom Call and a Single phone Page 31 Ending an Intercom or Page Call 31 Paging All Phones ceeeeeeeeee 32 Answering a System wide Page 32 Making an Intercom Conference Call 32 ROOM Monitor sses 32 ADDING A FAX MACHINE 33 Using a Fax Switch 33 IN CASE OF DIFFICULTY 34 EXPANDING THE PHONE SYSTEM 36 Line Group ccecceeceseeeeteeeeeeteeee 36 Private LINES nsspanss 37 CENTREX OPERATION 38 Setup Checklist eeeseeen
3. 3 and 4 O Outlet 10 NOTE Power Cord Modular Telephone Jack Lines 1 and 2 Plug the power adapter into a standard electrical outlet not controlled by a wall switch Initialization As soon as you connect the power cord the phone runs a quick self test and the screen displays Initializing for about seven seconds When the test is complete the phone enters an initial setup mode and the screen displays pr 3 See FEATURE SET UP beginning on page 13 PRO his Setup The phone will run through this same initialization anytime it is reconnected to AC power i e after a power failure or when the unit has been unplugged INSTALLATION Convenience Ports If you want to connect another device such as a modem or fax machine to the wall jack you can use the jacks on the phone labeled AUX These convenience ports use Lines 3 and 4 a call picked up on Line 3 or 4 at another extension may interrupt fax modem or message transmission Four One Line Jacks i gt o o Modular Telephone Jacks Telephone Jacks Al Lines 1 and 2 with Lines 3 and o T joe p Two line Adapter 4 with Two line Standard Adapter Electrical Outlet TO COMPUTER Power Cord Telephone Jack Aux L4 Telephone Jack L1 L2 Telephone Jack Aux L3 Telephone Jack L3 L4 Two Two
4. Line Jacks L3 amp L4 o Modular Late Doni Telephone Jack o i steed A Lines 3 and 4 erep one Jac Lines 1 and 2 Standard Electrical Outlet TO COMPUTER Power Cord TO FAX MACHINE Telephone Jack Aux L4 Telephone Jack L1 L2 Telephone Jack Aux L3 Telephone Jack L3 L4 FEATURE SET UP Use the Navigation buttons to program or change the features setup Scroll through options Enter prons programming mode Confirm option choice Store your selection and move to next feature Exit programming mode e Press PROGRAM to enter the programming mode The screen displays NOTE If you do not press a key to continue programming within 20 seconds the telephone automatically exits the programming mode e Press V or a repeatedly to move through the list of options e Press gt to choose the option currently displayed e Press SAVE to store your selections and return to the home screen for the feature currently displayed Feature Options You can set up one feature at a time or you can set up a feature and then move on to set up another feature After you change one feature press a or V to select another feature When you are finished with features setup press to exit programming mode NOTE After a feature is successfully programmed the phone beeps once If the phone beeps twice repeat the steps to
5. PROGRAM 2 Press until the screen displays press gt 3 Press V or to select the desired setting 4 Press SAVE to confirm your selection Erase All Settings and Return the Phone to Default Settings 1 Press PROGRAM 2 Press until the screen displays F 3 Press gt The screen displays 4 Press 7 within three seconds to confirm the RESET ALL command The screen displays TELEPHONE OPERATION Prevents interruptions during a call Mute the microphone Redial last number called PROGRAM a OR les s Automatically redial a number when the line you re calling is busy Insert a three second pause in Line the dialing buttons Sequence Activate custom calling Services JKL 5 Activate a 7 3 hands free calling with vey r headset OPER v 0 c gt INTERCOM TRANSFER HEADSET Activate hands free calling with speakerphone Line in use lights Lit speakerphone in use Put a caller on hold f Flashing slowly waiting to Adjust volume of ringer place Auto Redial call handset speakerphone Flashin ickly diali g quickly dialing and headset Auto Redial call Initiate a three party call Lit headset in use Flashing slowly waiting to place Auto Redial call Redirect an incoming call Flashing quickly dialing to any system phone Auto Redial call 19 Activate temporary tone dialing TELEPHONE OPERATION
6. calls with the handset or headset and dial calls using the key pad and the Speed Dial or Redial features No other features will work until power is restored INSTALLATION 2 Connect the telephone line cords to the telephone e Four One Line Jacks To use this installation option you ll need to purchase two two line adapters Adapters are available at retail stores or by calling 1 800 222 3111 L4 L3 7 gt Modular Telephone Jacks Two line p Lines 3 and 4 Adapters 3 3 a o Modular Standard Telephone Jacks Electrical Lines 1 and 2 Outlet Power Cord m Telephone Line Cords Telephone Jack L1 L2 Telephone Jack L3 L4 Two Two Line Jacks L3 amp L4 gt Modular Telephone Jack Lines 3 and 4 o Modular Standard Telephone Jack Electrical Lines 1 and 2 Outlet Power Cord Nes Telephone Line Cords Telephone Jack L1 L2 Telephone Jack L3 L4 INSTALLATION NOTE phone NOTE Connect the handset cord Plug one end of the coiled handset cord into the jack on the left side of the phone Plug the other end into the handset and hang up Connect the power adapter Use only the power adapter provided with this product To obtain a replacement call 1 800 222 3111 Plug one end of the power adapter into the jack labeled POWER on the back of the phone Plug the ot
7. contact a professional to install this filter 34 IN CASE OF DIFFICULTY Tone Signals Do Not Activate a Remote Device Tone signaling does not work during conference calls Operation During a Power Failure This phone will operate during a power failure if a working battery has been installed You will be able to answer calls with the handset or headset and dial calls using the keypad and the Speed Dial or Redial features No other features will work until power is restored Display Screen is Blank Make sure the power cord is connected to both the phone and an electrical outlet not controlled by a wall switch 35 EXPANDING THE PHONE SYSTEM When you combine two or more 944 955 964 phones you create an interacting system where phones share lines You can have up to 12 phones and up to 15 telephone lines The system can be expanded with or without Centrex service NOTE All 944 features work as described earlier in this manual Line Groups When phones share lines Line in use lights let users at different extensions know when a specific line is in use For accurate Line in use lights the same lines must be connected to each extension in the Line Group and they must have the same incoming telephone number at each extension The chart below shows 12 extensions each sharing the first three lines but being assigned to different Line Groups based on other shared or private lines Li
8. single phone page automatically activates the speakerphone on the receiving phone You can deactivate the speakerphone by lifting the handset NOTE Ifa line is in use pressing INTERCOM or PAGE will place the line on hold and activate the intercom Basic Intercom Operations INTERCOM Any two stations connected to Line 1 can ring each other PAGE Lets you announce over the speaker of the phone you re calling The person you ve called can respond just by talking PAGE ALL Lets you announce to all phones in the system at the same time system wide page CONFERENCE Lets you connect another intercom call with an outside line Making an Intercom Call with the Handset 1 Press and lift the handset The screen displays IE 2 Dial the extension number of the party you wish to reach If that extension is idle you will hear long beeps If that extension is busy you will hear a busy signal If that extension is set to Do Not Disturb you will hear short beeps NOTE The intercom call is automatically cancelled if you do not dial an extension within 10 seconds NOTE When you direct an intercom call to one extension any extension in the system can answer the call by pressing INTERCOM 30 INTERCOM OPERATION Making an Intercom Call with the Speakerphone or Headset With the handset in the cradle and the desired line idle 1 Press INTERCOM The phone will automatically activate the line in the mode head
9. telephone intercom data channel You may wish to use a fax machine with your phone Choose Line 2 3 or 4 for the fax machine and connect it according to the manufacturer s instructions for installation and use e That line s telephone number is your fax number e The same line can be used for outgoing calls Gncoming faxes will get a busy signal e Set your fax machine to answer on the first ring follow manufacturer s instructions To prevent the fax line from ringing at all the extensions turn the ringer off for that line see Turn Ringer On or Off in FEATURE SET UP NOTE If you are using a fax switch or a fax machine with a built in fax switch see Using a Fax Switch Using a Fax Switch A fax switch lets the telephone know before the phone rings whether an incoming call is a voice call or a fax call Some fax machines have a built in fax switch Using a fax switch may affect the operation of Line in use lights 33 IN CASE OF DIFFICULTY If you have difficulty operating this phone try the suggestions below For Customer Service visit our website at www telepbones att com or call 1 800 223 3111 Please retain your receipt as your proof of purchase Telephone Does Not Ring e Make sure the Do Not Disturb DND feature is not activated Make sure ringers are turned on e If there are several non system phones on the line that don t ring disconnect some of them Having too many phones connect
10. the headset is not plugged in the phone will switch to speakerphone iQ MODE then press gt Set the Dial Mode Press PROGRAM Press V until the screen displays 7 Press or to change the setting Press SAVE to store your selection mB OW Nh Set the Flash Time NOTE If you are using this phone within the United States there is no need to change the Flash Time from the default setting 0 7 seconds 1 Press PROGRAM TIME then press gt 2 3 Press V or to select the desired setting 4 Press SAVE to store your selection Turn Hold Reminder On or Off 1 Press PROGRAM 2 Press V until the screen displays HOLD REMTHD 3 Press or to change the setting 4 Press to store your selection ct then press gt 17 FEATURE SET UP You will need to program the next two features if this phone is the designated Console Phone for your Centrex system Set Your Phone to be the Centrex Console Phone NOTE This feature is for use with Centrex systems only 1 Press PROGRAM Press V until the screen displays E then press DB 2 3 Press or to change the setting 4 Press SAVE to confirm your selection Program the Centrex Console Delayed Ring Time NOTE This feature is for use with Centrex systems only Set the length of time the phone will route your calls to the Centrex Console phone One ring is about six seconds 1 Press
11. 0AM 01 01 Sunday EXTENSION NO Assign extension number for this phone 11 22 RINGER ON OFF Turn ringer on or off for each line On or Off RINGER TYPE Select ring pattern for this phone Type 1 2 3 4 DELAY RING LINE USAGE Select desired time to delay Central Office ring Turn line usage on or off for each line Off 2 4 6 30 seconds On or Off PRIME LINE Assign a line on this phone to be selected automatically when you lift the handset press SPEAKER or press Line 1 2 3 4 LINE GROUP Assign your phone to a Line Group Line Group 4 15 or PRV private AUTO MUTE Turn Auto Mute on or off sounds at this extension will be heard automatically when paged On or Off AUDIO MODE TONE PULSE FLASH TIME Choose default mode for calls connected with handset in cradle Set dial mode for touch tone or dial pulse rotary dialing Set length of signal sent when you press Speakerphone or Headset Tone or Pulse 0 3 seconds 0 9 seconds 0 7 seconds HOLD REMINDER Turn audible reminder that a call at this extension is on hold on or off On or Off CONSOLE Specify whether your phone is the Centrex Console phone for your phone system On or Off CSL DELAY RING Set time to delay ring for Centrex Console phone Off 2 4 6 30 seconds RESET ALL Return all settings to default settings Def
12. AT amp T USER S MEDTATT Ai Four Line Intercom Speakerphone 944 For Customer Service Or Product Please also read Information Visit Our Website At Part 1 Important www telephones att com Product Information AT amp T and the globe symbol are registered trademarks of AT amp T Corp licensed to Advanced American Telephones BEFORE YOU BEGIN 006 2 GIOSSALY crn E chet dbs Ne dctass 3 Features Listi nees riari eai 4 Audible Signals cccceeeeeeeeeeeeeeee 5 INSTALLATION cccsssssssceeee 6 Table Desk Installation 0 0 0008 6 Wall Installation cc ccc cceeeccccceeeeeee 8 Convenience Ports ccceeceee eee 12 FEATURE SET UP Set the Time Date Assign an Extension Number to Your Phone nenne enua 14 Turn the Ringer On or Off for Each Linen ine Beinn nianna 14 Select the Ringer Type 15 Set Delay Ring iiieoo eiss 15 Turn Line Usage On or Off for Each Line 15 Assign the Prime Line Line Preference s o 16 Assign the Line Group for this Phone cccececeeseees 16 Turn Auto Mute On or Off 16 Set Audio Mode ceeeeeeeeees 17 Set the Dial Mode 00008 17 Set the Flash Time 008 17 Turn Hold Reminder On or Off 17 Set Your Phone to be the Centrex Console Phone eeeeeeeeeee 18 Program the Centrex Console Delayed Ring Time
13. OM OPERATION Paging All Phones 1 Press TONE The screen displays 2 Speak toward the telephone or into the headset 3 Press and release SPEAKER or HEADSET to disconnect Answering a System wide Page NOTE Only one extension can answer a system wide page When you receive a system wide page your phone beeps and the screen shows the paging extension 1 Press PAGE to answer 2 To end press and release SPEAKER or HEADSET Making an Intercom Conference Call 1 Make or answer a call 2 Press and release NTERCOM and enter the extension number of the third party The line is automatically put on hold 3 After the third party answers press and release CONFERENCE 4 To end an intercom conference call hang up NOTE You cannot put an intercom conference call on hold Room Monitor You can activate the speaker of another phone to monitor sounds in that room 1 Press and release PAGE 2 Enter the extension number of the telephone to be monitored 3 Press and release MUTE if you don t want sounds on your end to be heard 4 To end monitoring press and release SPEAKER The party at the extension being monitored will hear a beep as with any page signaling that the speakerphone has been activated NOTE An extension cannot be monitored when Auto Mute is turned on at that extension 32 ADDING A FAX MACHINE NOTE Do not connect a fax machine to Line 1 Doing so will interrupt the
14. a transferred call is not picked up within 20 minutes the phone will automatically disconnect the call Low Battery Indicator The screen displays L 24 BATT when the battery needs to be replaced or when no battery is installed 26 Use with SPD buttons to access Speed Dial locations 13 through 24 SPEED DIAL OPERATION Enter programming mode Edit Speed Dial entry PROGRAM INTERCOM CONFERENCE A VOLUME v SPD buttons lt TRANSFER HEADSET SPEAKER Directory card White spaces Speed Dial locations 1 through 12 Gray Spaces Speed Dial locations 13 through 24 Copy last number dialed into Speed Dial 27 SPEED DIAL OPERATION This telephone has 24 Speed Dial locations where you can store phone numbers up to 32 digits long you wish to dial by pressing only one or two buttons To access locations 13 through 24 press and then the SPD button for the desired location You may wish to write the names or telephone numbers of Speed Dial entries on the directory card using the white spaces for locations 1 through 12 and the gray spaces for locations 13 through 24 Storing a Number in a Speed Dial Location 1 Press PROGRAM The screen displays 2 Use the dial pad keys to enter the phone number you wish to store use 4 to backspace OR Press to copy the last number you dialed onto the screen 3 Press the SPD button or and a SPD button where you w
15. another extension Slow even blinks You have an incoming direct call Rapid even blinks You have an incoming transfer call Flashing pattern long on You are talking on the line brief off Alternating one long and The line is on hold at your extension one short flash Two short and one long The line is on hold at another extension flash repeating Volume Handset Speakerphone Headset Volume Control When you are on a call press Volume to increase call volume Press Volume Y to decrease volume You will hear a beep when you reach the minimum or maximum level Ringer Volume You can adjust the ringer volume while the phone is ringing While the line is ringing press Volume 4 or Volume F to reach the desired level This phone has four ringer volume levels Each time you adjust the ringer you will hear a sample indicating the volume level Turning Ringer Off You may turn the ringer for each line on or off See Turn the Ringer On Off for Each Line in FEATURE SET UP Redial The last number dialed on this phone up to 32 digits is stored in redial memory until you dial another number Handset To dial the same number again lift the handset listen for the dial tone then press AUTO REDIAL 23 TELEPHONE OPERATION Speakerphone or Headset To dial the same number again press AUTO REDIAL The phone automatically selects an available line and dials the last number NOTE You will experience a delay befor
16. aults Audible Signals When you bear BEFORE YOU BEGIN It means A rapid double ring pattern repeating You have an incoming intercom call Long single ring repeating You have an incoming transferred call Short single ring repeating Short single tone repeating The extension number you just programmed has already been assigned Choose another number for this extension The extension you are calling is in DND mode Long single tone repeating The extension you are calling is busy INSTALLATION NOTE If you are installing multiple phones in your telephone system you must install and program one set at a time If more than one extension is assigned the same extension number a repeating short ring error ring will sound at all extensions Reassign extension numbers being sure that each extension has a different number from 11 to 22 see Assign an Extension Number to Your Phone in FEATURE SET UP Table Desk Installation 1 Install one 9V battery e Press in on the tabs and remove the telephone base e Use a small Phillips head screwdriver to remove the screw and open the battery door Insert the 9V battery included and replace the screw to close the battery door e Replace the telephone base NOTE The battery retains telepbone memory in the event of a power failure If power fails and a working battery is installed all four lines of this phone will work only to answer
17. calls to ring at the Console phone After a specified ring delay the calls will ring at the Console phone See Program the Centrex Console Delayed Ring Time in FEATURE SET UP Answering a Delayed Ring The Console phone rings and the screen displays the station number of the intercom sending the delayed ring 1 Select a free line 2 Enter the Centrex pickup code 3 Enter the seven digit phone number of the station sending the delayed ring NOTE If the Console is using another line and receives a delayed ring the Console phone can put the other line on hold and follow Steps 1 3 If the Console is on an intercom call the intercom call should be ended before picking up the ringing phone Picking Up Another Station s Line 1 Choose a free Centrex line 2 Enter the Centrex pickup code 3 Enter the seven digit phone number of the line you want 39 INDEX 3 13 18 3 13 18 18 9 3 28 3 13 18 FIM 14 4 17 AUTO REDIAL 23 24 28 Auto Redial 19 24 Auto Mute 4 16 29 31 32 Call Privacy 22 Call Waiting 25 Centrex 18 36 38 39 Centrex Service 3 Conference 30 CONFERENCE 25 26 32 Conference Calls 25 26 C 18 CONSOLE 4 39 Console phone 18 38 39 K 4 18 Default settings 4 18 DELAY RING 4 15 Delayed Ring 39 Dial mode 4 17 DHO 22 22 DND 3 5 22 30 34 DND light 22 Do Not Disturb 3 22 30 31 34 3 13 04 14 Extension Number 2 6 30 32 34 4 25 Fla
18. dsets are available for purchase in retail stores comcode 108041732 or by calling 1 800 222 3111 Make sure the headset is plugged into the headset jack located to the left of the handset jack on the left side of the telephone base You will hear a double beep if you press HEADSET and the headset is not plugged in NOTE If headset is programmed as the default mode see Set Automatic Audio Mode in FEATURE SET UP but the headset is not plugged in the phone will switch to speakerphone 20 TELEPHONE OPERATION To make a call press and release or press the desired LINE button and then press HEADSET The HEADSET light goes on Wait for a dial tone then dial the call To answer a call press HEADSET Press HEADSET again to end the call NOTE If speakerphone is programmed as the default mode See Set Automatic Audio Mode in FEATURE SET UP you must press to activate the headset Switching Modes To switch from handset to headset or speakerphone press or SPEAKER then replace the handset for headset headset must be plugged in To switch from speakerphone to handset lift the handset Do not press or the call will be disconnected To switch from headset to handset when handset is in the cradle lift the handset To switch from headset to handset when handset is off hook press again To switch from headset to speakerphone when handset is in the cradle press SPEAKER To switch from heads
19. e You ll need to do this individually at each telephone e Decide if you want a private line A private line does not appear on all connected phones e Choose your setting for each feature You will need to program the features during installation see Features List BEFORE YOU BEGIN Glossary Centrex Service A special subscriber service which may be available from your local telephone company for a fee The 944 telephone can be used with Centrex Service DND When activated the Do Not Disturb feature prevents interruptions during a call Line Group A group of system phones sharing some lines within a multi phone system Navigation buttons These are the buttons used when programming your 944 phone and for scrolling through feature options 4 0 END SAVE Phone System Two or more 944 955 964 phones combined into an interacting system of shared lines You can have up to 12 phones and up to 15 telephone lines in the system Prime Line This is the line on your phone you designate to be selected automatically when you lift the handset press SPEAKER or press HEADSET System Phone Any 944 955 or 964 phone in your phone system BEFORE YOU BEGIN Features List NOTE An indicates the default setting for each feature NOTE One ring is equal to about six seconds two rings equals twelve seconds and so on Feature Function Setting Option s TIME DATE Set time and date 01 0
20. e the call is dialed when using the Redial feature This is normal Auto Redial Press twice and the phone automatically selects an available line OR Press a LINE button to select a line then press AUTO REDIAL twice The phone redials the number you just called and continues up to 10 times until the other line rings or until you cancel Auto Redial When you hear the line ringing or the other party answers lift the handset or press SPEAKER or HEADSET to complete the call and speak with the other party If you don t complete the call the phone disconnects after 30 seconds To cancel Auto Redial press any button except Volume or V Hold Press and release HOLD The light of the line on hold flashes and a double beep sounds every 30 seconds to remind you the call is on hold To turn off the reminder beep see Turn Hold Reminder On or Off in FEATURE SET UP You can replace the handset in the cradle without disconnecting the call The speakerphone is automatically turned off To release Hold press and release the LINE button of the call on hold NOTE The phone automatically disconnects a call on hold after 20 minutes To keep a call on hold longer than 20 minutes release Hold before 20 minutes and then place the call on hold again NOTE You cannot put an intercom call on hold NOTE If a line is in use pressing INTERCOM or PAGE will place the line on hold and activate the inte
21. ed can also result in low ringer volume for non system telephones e If the INTERCOM light flashes but you don t hear a paging signal make sure the Do Not Disturb feature is not activated Intercom Paging Signal Not Received Make sure you have programmed your intercom extension number correctly Line 1 must be connected at all extensions and must be the same telephone number line for Page and Intercom to work properly Cannot Join a Conversation in Progress The privacy feature prevents another set on the system from interrupting a conversation Make sure you press the LINE button to release privacy Error Tone Fast Busy Signal Heard When Making an Intercom Call The Do Not Disturb feature is activated at the extension you are calling Line Lights Remain On When No Line is Connected e Make sure the phone is programmed for that line to be absent See Set Line Usage for Each Line in FEATURE SET UP e Make sure that your Line Groups are programmed properly See Assign the Line Group for this Phone in FEATURE SET UP e Disconnect all other devices fax modem credit card reader etc from any lines connected to your 944 phone These devices can interfere with the telephone s data links e Make sure the total length of telephone wiring used in your phone system is less than 600 feet If the wiring is longer you may need to use a special filter device Call 1 800 222 3111 for information about this filter You ll need to
22. eeeeeeee 38 Enabling the Console Phone 38 Console Operation cceseeeeee 38 Setting Ring Delay Duration 39 Answering a Delayed Ring 39 Picking Up Another Station s Line 39 INDEX so vcsseseccseaseseeosescsanssesentensess 40 BEFORE YOU BEGIN This 944 telephone is fully compatible with any AT amp T Four Line Intercom Speakerphone 964 or 955 units you may have installed You can use up to a total of 12 944 955 964 units together as extensions on your phone system e Check to be sure your box contains 1 Telephone 1 Handset 1 Handset cord 1 Mounting base 2 Seven foot line cords 1 Eight inch line cord 1 Power adapter 1 Warranty insert 1 9V battery 1 User s Manual e You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you re installing the phone e The total length of telephone wiring used in this system is important If the total length of telephone wiring is more than 600 feet you may need to use a special filter device You can call 1 800 222 3111 for information about this filter You ll need to contact a professional to install this filter e Identify the number of phone lines you ll use e Plan the layout of your phone system e All connected phones must have the same Line 1 phone number for the Intercom and Page features to work Assign a different Intercom Extension Number 11 through 22 to each system phon
23. et to speakerphone when handset is off hook press and replace the handset To switch from speakerphone to headset insert the headset plug into the jack and press HEADSET To override automatic line selection press and release a LINE button this activates the speakerphone or headset whichever is programmed as the default mode Timer When you make or answer a call the timer automatically starts The screen displays the elapsed time in minutes and seconds for the first hour up to 3 and then begins again The timer stops automatically when you hang up and the recorded time is displayed for about 10 seconds The timer also stops when you place a call on hold and resets when you release hold Pause While dialing a call press where you want to insert a three second pause in the dialing sequence This is useful if you are dialing a long distance access code and the long distance carrier requires a pause between the access code and the telephone number 21 TELEPHONE OPERATION Call Privacy To ensure call privacy the phone allows only one set at a time to use a line Canceling Call Privacy During the call press the LINE button for the call You ll hear a short beep Others can now join the call Restoring Call Privacy Press the LINE button again during the call You ll hear a double beep The other phones will be dropped from the call NOTE Call privacy is automatically restored when you end the call NOTE W
24. hen a non system phone answers a call any other system phone can pick up the call by pressing the LINE button Once a system phone picks up the call Call Privacy is activated and no other system phones can listen to the call unless Call Privacy is canceled but non system phones which share that line can still join the call Do Not Disturb When your phone is off hook i e you are on a call you will hear a low volume ring when you receive an intercom call In order to prevent even this audible signal activate the Do Not Disturb feature When you activate this feature you will not hear paging tones voice paging or incoming call rings Instead the LINE light flashes and the INTERCOM light goes on to signal an incoming call or page If you receive an intercom call the INTERCOM light flashes and the intercom number calling you appears on the display 1 Press DND to prevent interruptions The DND light goes on and the screen display includes OHO 2 Press OND again to resume normal call alerts The DND light goes off and the screen no longer shows When this feature is activated callers from within your phone system will hear a short repeating tone ike a fast busy signal 22 TELEPHONE OPERATION Line in Use Lights Whenever a line is in use the Line light will be on Use the following chart to determine the exact status of a line A Line light shows To show that On steadily The line is in use at
25. her end into a standard electrical outlet not controlled by a wall switch The screen will display FUWERFAIL the first time you plug in the Press any key to clear the screen Check for dial tone Lift the handset and listen for a dial tone If you cannot hear a dial tone turn to IN CASE OF DIFFICULTY Initialization As soon as you connect the power cord the phone runs a quick self test and the screen displays Initializing for about seven seconds When the test is complete the phone enters an initial sep mode and the screen displays z v See FEATURE SET UP ae on page 13 FRCH ho Setup The phone will run through this same initialization anytime it is reconnected to AC power i e after a power failure or when the unit has been unplugged Wall Installation 1 Reverse the handset tab Hold down the switchhook then pull the tab out and rotate it 180 degrees Push the tab down into the grooves so it settles into position INSTALLATION 2 Install one 9V battery e Press in on the tabs and remove the telephone base e Use a small Phillips head screwdriver to remove the screw and open the battery door Insert the 9V battery included and replace the screw to close the battery door e Replace the telephone base NOTE The battery retains telepbone memory in the event of a power failure If power fails and a working battery is installed all four lines of this phone will work only to answer calls
26. ine number iFF then press gt then press gt The screen displays the current setting for that line Press Press v or a to change the setting SAVE to store your selection Repeat Steps 1 5 to change the ringer setting for additional lines FEATURE SET UP Select the Ringer Type 1 2 3 4 Press PROGRAM Press Y until the screen displays TYFE then press gt Press V or 4 to select the desired setting You will hear a sample of each ringer type as you move through the settings Press to store your selection Set Delay Ring Set the length of time before incoming calls will ring at this extension 1 2 3 4 Press PROGRAM Press Y until the screen displays ME RIHG then press D Press or a to select the desired setting One ring is about six seconds Press SAVE to store your selection Turn Line Usage On or Off for Each Line If you are not using all four phone lines you need to turn off Line Usage for the unused lines If you expand to a third or fourth line turn Line Usage back on You may also restrict the use of certain lines on this phone to intercom and paging only by turning off Line Usage for each line to be restricted When Line Usage is turned off that line cannot be used to answer incoming calls or to make outgoing or transfer calls 1 2 wn Press PROGRAM Press V until the screen displays LIME L H E then
27. ish to store this entry A confirmation tone sounds and the screen displays Reviewing a Speed Dial Entry Press the SPD button or and a SPD button for the location you wish to review The screen displays any information stored in that location Making a Speed Dial Call 1 Press the SPD button or and the SPD button for the number you wish to call 2 When the entry is displayed on the screen press the desired LINE button to place the call 28 INTERCOM OPERATION PROGRAM Deactivate Auto Mute to answer a page OR Mute this phone while using Room Monitor Use with INTERCOM CONF RENCE to make an intercom aan Use with K PAGE to a announce to all VOLUME system o phones oh TRANSFER HEADET E Lit intercom in use Activate speakerphone at another extension Flashing quickly you have an incoming intercom call Blinking slowly intercom in use at this extension Activate headset Announce over the speaker to the phone you are calling OR Activate Room Monitor Ring another system phone connected to Line 1 29 INTERCOM OPERATION This intercom features both a single phone page and a system wide page A single phone page alerts only one phone a system wide page alerts all phones Any phone with the Do Not Disturb DND feature activated will not receive a page An intercom call rings at the extension called with a repeating double ring pattern A
28. me time You can also join an intercom call with a call on an outside line Make or answer a call Press and release HOLD Call someone on another line When this call is answered press CONFERENCE The three party conference begins immediately mB WN e 5 To end a conference call hang up All parties will disconnect 25 TELEPHONE OPERATION To talk privately with one party 1 Press to place both lines on hold 2 Press a LINE button to talk privately with the person on that line 3 Press to resume the conference call To drop one line Press the LINE button of the party you want to keep The other line will be dropped NOTE Occasionally the far end parties on a conference call might not bear one another Transfer a Call You can transfer a call you answer to any other system phone Once you transfer a call it can be picked up at any other system phone not just at the extension you called While on a call 1 Press TRANSFER 2 Enter the extension number where you re transferring the call 3 Hang up Your phone reminds you with a double beep every 30 seconds when a transferred call has not been answered To answer a transferred call pick up the handset or press the LINE button of the call to use the speakerphone or headset You will know an incoming call is a transferred call by the distinctive long rings NOTE If you do not dial an extension within 10 seconds the transfer is automatically cancelled NOTE If
29. nes in System LI L2 L3 L4 L5 L6 ICM II v v v v ICM 12 v v v v a IM 13 v v v v S ICM 14 v v v v B iMiss v v v v a IM 16 v v 7 v E i 1 7 v v v v S im is v v v v ICM 19 v v v v 1cm 20 v v v v ICM 21 v v v v ICM 22 v v v v 36 EXPANDING THE PHONE SYSTEM Private Lines You can use the fourth line on each station as a private line A private line is a telephone number assigned to just one extension NOTE You must program the lines you are using at each extension so that the phone knows which lines are shared and which are private you cannot physically wire lines with different telepbone numbers into each unit for Line 4 The chart below shows 12 extensions each sharing the first three lines and having its own private line Lines in System m m w L4 L5 L6 L7 L8 L9 LIO LIT LI2 LI3 L14 jLI5 ICM II ICM 12 Vv ICM 13 ICM 14 ICM 15 ICM 16 ICM 17 ICM 18 ICM 19 Intercom Stations ICM 20 ICM 21 TESTS SSE ESS ESSIEN ESSE QISISISTSTSISISISTSISYUSYB QISISISTSISISISITSIESTESYS ICM 22 37 CENTREX OPERATION Setup Checklist Before expanding your system or installing for Centrex review the installation checklist If you have Centrex contact your local telephone company for further information about Centrex service The phone numbe
30. press gt Press V or 4 until the screen displays the desired line number then press gt Press Y or 4 to change the setting Press SAVE to store your selection Repeat Steps 1 5 to change the Line Usage status for additional lines 15 FEATURE SET UP Assign the Prime Line Line Preference 1 Press PROGRAM Press V until the screen displays F Press F or 4 to select the desired setting Press SAVE to store your selection mB OW N Assign the Line Group for this Phone 1 Press PROGRAM 2 Press until the screen displays L THE 3 Press V or to select the desired setting 4 Press SAVE to store your selection GROUP then press BD Turn Auto Mute On or Off Choose whether sounds at this extension will be heard automatically in response to a page Auto Mute Off or only when is pressed Auto Mute Off permits hands free conversation and room monitoring Auto Mute On protects privacy Press PROGRAM Press or to change the setting Press SAVE to store your selection mB WN e FEATURE SET UP Set Audio Mode Choose the mode speakerphone or headset the phone will automatically use to make and answer calls when the handset is in the cradle 1 Press PROGRAM 2 Press V until the screen displays AL 3 Press V or to change the setting 4 Press SAVE to store your selection NOTE If you have programmed headset as the default mode but
31. r for Line 1 must be the same on all phones in order for the Intercom and Page features to work e Determine the number of phones that will be on the system e Identify the phone that will be the Console phone e Identify the private line for the Console phone The Console phone must have its own private line This line is not shared with any other phone Follow the regular installation instructions in this manual e Enable the Console phone e Store the Centrex pickup codes and the seven digit phone numbers in Speed Dial locations See SPEED DIAL OPERATION in this manual Enabling the Console Phone Determine which phone will be the Console phone for your system and program the Console following the directions to Set Your Phone to be the Centrex Console Phone in FEATURE SET UP It is recommended that Line 4 of the Console be programmed as a private line to be sure a line is available for Centrex access Console Operation Once another system phone has enabled its delayed ring the Console phone will receive those calls All the 944 features work in the same manner as described in this manual The Console phone can pick up other Centrex lines through Centrex switching The Console can store the Centrex pickup codes and the seven digit phone number of each station except for the Console phone in the Speed Dial locations 38 CENTREX OPERATION Setting Ring Delay Duration This feature allows other system telephones
32. rcom Switch Between Lines 1 Press and release to keep a call on the first line 2 Press and release the LINE button of another line to make or answer another call NOTE If you switch lines without pressing first you will drop the call 24 TELEPHONE OPERATION Mute This feature lets you mute the telephone so that you can hear the other party but the other party can t hear you To activate this feature press and release MUTE The MUTE light goes on To return to the conversation press and release MUTE again NOTE Switching from handset to speakerphone or headset or from speakerphone or headset to handset changing lines and putting a call on hold also cancel Mute Flash Use instead of the switchhook to activate telephone company subscriber services such as Call Waiting or Three Way Calling To adjust the length of the Flash signal see Set the Flash Time in FEATURE SET UP Temporary Tone Dialing If you have dial pulse rotary service you can change from dial pulse to touch tone dialing during a call by pressing 7ONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services 1 Dial the number 2 Press and release 70NE Buttons pressed after this send touch tone signals 3 After you hang up the phone automatically returns to rotary service Conference Calls This feature lets you set up a three party call by using two lines at the sa
33. set or speakerphone of the last call made 2 Refer to the screen display and dial the extension number of the party you wish to reach If that extension is idle you will hear long beeps If that extension is busy you will hear a busy signal If that extension is set to Do Not Disturb you will hear short beeps Answering an Intercom Call When you receive an intercom call you will hear a repeating double ring pattern and your screen displays ICH with the extension number of the caller Answer the intercom call by lifting the handset or by pressing INTERCOM SPEAKER or HEADSET to take the call hands free Making a Single phone Page 2 Dial the extension number of the party you wish to reach Answering a Single phone Page Auto Mute Off When your extension receives a page the phone beeps and the speakerphone is automatically activated Answer the call by simply speaking If you are on the headset you can answer the page by pressing and speaking through the headset Auto Mute On The MUTE light will be on Lift the handset or press to temporarily deactivate Auto Mute and answer the page Switching Between an Intercom Call and a Single phone Page When making an intercom call press to switch the call to a single phone page When making a single phone page press INTERCOM to switch the call to the intercom Ending an Intercom or Page Call Hang up or press SPEAKER or HEADSET again 31 INTERC
34. set up the feature 13 FEATURE SET UP Set the Time Date OANA WN RR WN pe ee WNO 14 15 Press Press Press Press Press Press Press Press Press Press Press Press Press curren Press v Press PROGRAM The screen displays the current setting WwW e a to change the hour setting g store the hour setting g e 5 g store the minutes setting A to a to change the minutes setting to A a to select AM or FM 0 g ot o store the setting K 5 gt a to change the month g to store the setting a to change the day of the month lt e g to store the setting The screen displays the y of the week setting my aA Db 4 o Q 4 to change the day of the week SAVE to store the setting Assign an Extension Number to Your Phone 1 2 3 4 NOTE Press Press PROGRAM M until the screen displays H HO then press 0 Press V or 4 to select the desired extension number from 11 to 22 Press SAVE to store your selection If you duplicate an extension number you will hear a repeating short ring Repeat Steps 1 4 and assign a different number from 11 to 22 Turn the Ringer On or Off for Each Line 1 2 n Press Press Press PROGRAM v until the screen displays f V or 4 until the screen displays the desired l
35. sh 25 40 FLASH TIME 4 25 Handset 19 21 23 25 31 Headset 19 21 24 26 29 31 3 4 21 24 31 32 Headset light 21 Hold 24 30 32 HOLD REMINDER 4 17 30 31 Ir 8 11 Intercom 2 5 24 29 30 33 34 38 39 24 29 30 32 Intercom conference call 29 32 INTERCOM light 22 34 4 16 Line Groups 3 34 36 LINE light 22 15 LINE USAGE 4 34 Line in use lights 19 23 33 36 T 26 LOWER 28 Mute 19 25 MUTE 25 31 32 Mute light 25 31 Navigation buttons 3 13 Page 2 30 31 34 38 PAGE 24 29 32 PAGE TONE 32 pp 30 32 Pause 19 21 21 8 10 4 16 Prime Line 3 20 Private line 2 36 38 13 18 28 PRV 4 Redial 6 9 19 23 24 35 RESET 18 RESET ALL 4 Fi ALL 18 RESET ALL 18 Ring Delay 39 Ringer 19 23 4 14 4 15 Room Monitor 29 32 3 13 18 Single phone page 30 31 SPD button 27 28 3 4 20 21 24 31 32 SPEAKER light 20 Speakerphone 17 19 21 24 26 29 30 32 Speed Dial 6 9 27 35 Speed Dial locations 27 28 38 System wide page 30 32 Temporary tone 19 25 Three party call 19 Three Way Calling 25 T 4 14 Timer 21 25 T sE 4 17 26 Transfer 26 Transferred call 5 Volume 23 Volume a 23 24 Volume y 23 24 INDEX 4l 2001 Advanced American Telephones All rights reserved Printed in Indonesia 850005984 Issue 1AT amp T 2 01
36. with the handset or headset and dial calls using the keypad and the Speed Dial or Redial features No other features will work until power is restored 3 Connect the telephone line cords to the telephone Please refer to line cord connection instructions in Step 2 of Table Desk Installation on page 7 4 Turn the base as shown and attach it to the bottom of the phone INSTALLATION A NOTE Connect the handset cord Plug one end of the coiled handset cord into the jack on the left side of the phone Plug the other end into the handset and hang up Connect the power adapter to the telephone Use only the power adapter provided with this product To obtain a replacement call 1 800 222 3111 Plug one end of the power adapter into the jack labeled POWER on the back of the phone The screen will display FUWERFAIL the first time you plug in the phone Press any key to clear the screen 7 Check for dial tone Lift the handset and listen for a dial tone If you cannot hear a dial tone turn to IN CASE OF DIFFICULTY 8 Mount the phone on the wall Four One Line Jacks Modular L4 L3 Standard Telephone Jacks E 5 Electrical Lines 3 and 4 Gi Outlet o p Power Cord Ny Modular Telephone Jacks Lines 1 and 2 INSTALLATION Two Two Line Jacks L3 amp L4 Modular Standard Telephone Jack Electrical Lines
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