Henny Penny Chick-fil
Contents
1. D8 BEEPED DONE D8 TOO LONG D 9 Irregular Loading Report For most cook cycles the controller determines when the product was placed into the peanut oil This report identifies the percentage of cycles for which this determination was not successful The controller continually monitors the temperature and notes sudden changes When the user presses the button to start a cook cycle the controller checks to see if any sudden change was observed prior to the start of the cycle Ifa sudden temperature drop was noted in the 90 second period before the start of the cook timer the controller interprets this to be the moment when the product was placed into the peanut oil The cooking timer then adjusts accordingly This drop detection detects most loads but can fail for several reasons Anytime the detection routine fails to find the true drop point the controller logs an Irregular Loading count Examples of failed drop detection might be the Operator takes more than 90 seconds from the time he starts loading the product to the time he presses the start button or the Operator cooks a very light product load one or two filets for example In these instances no drop point will be found and that cook cycle counts as an Irregular Loading cycle Only products that have more than 5 of loads with missed detection s are reported 3 22 602 Henny Penny 3 3 DIAGNOSTIC MODE Chick fil A2. To toggle between English and Spanish Display Mode press button then press 6 PROG CANCEL To exit Diagnostic Report Mode at any point press 2 602 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE D 1 Color Adjustment DETAILS Continued This step lets the user make slight adjustments to the product color The color adjustment is performed by increasing or decreasing the regulating temperature of the fryer The first step of this item asks IS PRODUCT COLOR OK If product color is okay and no change is desired press or CANCEL DOWN to move on to the next item or press 2 to exit Diagnostic Mode NO Ifa change is desired press 3 i e color is not okay The controller shows ADJUST DARKNESS then displays the darkness control slider A blinking asterisk indicates the current position and INFO P are used to adjust the darkness setting PROG To make the product darker press P gt to move the blinking toward the DK darker side PROG To make the product lighter press lt to move the blinking toward the LT lighter side INFO CANCEL When done adjusting press to exit and return to normal operating mode Any temperature adjustment activated by the Color Adjustment feature will be reflected in the normal setpoint display as part of the offset from the basic product cook temperature To view the present regulating temperature press lt twic
3. Ifthe Heat Capacity is assessed as bad low heat up rate on last heat up and on three of the last four heat ups then the heating coils are suspect and the following message is displayed D4 CHECK COILS D4 CONTACTORS D4 AND WIRING 602 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE Otherwise the heating coils are presumed to be good and the following DETAILS Continued messages appear D4 HEATER COILS D4 APPEAROK Press DOWN D4 CHECK D4 CONTACTORS D4 CONNECTIONS D4 AND WIRING D 5 Cook Times Slow Cooks Report This section summarizes the Slow Cooking status for each product Actual cook times for cook cycles can vary from the programmed cook time setting due to the Load Compensation feature Load Compensation slows the cook timer down when the actual peanut oil temperature is below a reference value and speeds up the cook timer countdown when peanut oil temperature is above the reference When the peanut oil temperature is lower than expected during a cook cycle the overall cook time will be longer than normal Ifthe actual cook time stretches beyond a programmed limit the controller counts a SLOW COOK event and sounds an alarm at the end of the cook cycle If low voltage or low amps are detected during the cook cycle the warning message indicates LOW VOLTAGE or LOW AMPS but the cycle will stil
4. Report This section shows how many cook cycles were stopped early by the user before the cook timer had counted down to 0 00 and the DONE indication was given This is strictly a user error Cycles that are canceled after cooking for less than 30 seconds are not counted here For example ifa cycle is accidentally started and the cook cycle is canceled after just a few seconds this cycle will not be counted as a Stopped Too Soon cycle Also some allowance is given for stopping a cycle a ittle early The user can cancel the cycle up to 10 seconds early without penalty Otherwise however any cycle that was stopped with more than 10 seconds remaining 0 10 on the cook clock with be counted as a STOPPED TOO SOON cycle The first item displays what percent of cycles today were stopped with more than 0 10 remaining All products are grouped into one count D7 8 OF LOADS D7 WERE STOPPED D7 TOO SOON D7 TODAY v Press 3 20 u 602 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE The number of Stopped Too Soon cycles for this batch of peanut oil DETAILS Continued is reported next Note that this value does not yet include the cook cycles from today D7 BEFORE TODAY D7 3 OF LOADS D7 WERE STOPPED D7 TOO SOON D7 ON THIS OIL Vv Press v Finally the controller identifies percentage of Stopped Too Soon co
5. Y l Global Foodservice Solutions Henny Penny Pressure Fryers Chick fil A Controls Manual Chick fil A Controls Operating Instructions go Y PENNY Chick fil A Controls Global Foodservice Solutions TABLE OF CONTENTS Section Page Becton Ue INN EO PU seneesa iadan cele teed ee tee eReader E 1 1 1 1 AMI ONG area E EE EE E AE 1 1 ES I ASSISE ne ee rn PPE NPP E E NTT Penne me Free err seen 1 1 eo o E A A A ESE 1 2 Section OPERATION cg vocaee pease tt oenesiendeieepbageaionecdevnsetucewepeedevestumareracdceteaedecceuas 2 1 2 1 Op ratins Controls Ronee ee eae re nen PPR Ent ny Sanne E E EEEE 2 1 Bee A AOCI SGU E A A T E E N 2 3 2 3 Diagnostic Mode and Special Functions eseeeseeeeeeeeseseeeseeeresreesreerrsee 2 5 2 4 Warnings and Error Messages ssc pecccessncdeversacccszarvedeuneseeaneseeedeexssneneccennct 2 8 279 Basic Operations eener i EE 2 11 2206 Clea Out Mode eeii see EE EE E 2 16 2 7 Manually Setting New or Used Peanut Oil sseeeseeeseeeeeeeeeeeeeereereerrrereee 2 17 2 8 Checking Temperature Probe Calibration seeseesseeeseseesrresieereerresrseresee 2 17 Section TROUBLESHOOTING raiet aaie e eE EAEE A ETO 3 1 3 1 Trodon snan oise e E E RE E E EA 3 1 oF Troubles 016 9 111 ae ne eee Br ne te E E EA OPE cr none EErEE 3 1 3 3 Diagnostic Mod Detail srieimieontene n ae a 3 10 3 4 sinform ton Mode Details sissies iecore asies 3 26 Warranty FM01 908 A 602 Henny Penny Chick fil A Contro
6. 90 days from date of original installation will be repaired or replaced without charge F O B factory Eaton Ohio or F O B authorized distributor The warranty for new equipment and replacement parts covers only the repair or replacement of the defective part and does not include any labor charges for the removal and installation of any parts travel or other expenses incidental to the repair or replacement of a part EXTENDED FRYPOT WARRANTY Henny Penny will replace any frypot that fails due to manufacturing or workmanship issues for a period of up to seven 7 years from date of manufacture This warranty shall not cover any frypot that fails due to any misuse or abuse such as heating of the frypot without shortening 0 TO 3 YEARS During this time any frypot that fails due to manufacturing or workmanship is sues will be replaced at no charge for parts labor or freight Henny Penny will either install a new frypot at no cost or provide a new or reconditioned replacement fryer at no cost 3 TO 7 YEARS During this time any frypot that fails due to manufacturing or workmanship is sues will be replaced at no charge for the frypot only Any freight charges and labor costs to install the new frypot as well as the cost of any other parts replaced such as insulation thermal sensors high limits fittings and hardware will be the responsibility of the owner Any claim must be represented to either Henny Penny or the distributor from whom t
7. checked by a certified service technician e Wire s loose Have wires tightened e Supply line too small low Increase supply line size gas volume gas models Refer to installation instructions Refer to installation system gas models instructions e Improper ventilation 602 3 9 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS 3 10 Chick fil A Controls The Chick fil A fryer controllers provide Diagnostic functions that let an Operator review operating and performance data for the fryer The information provided by Diagnostic Mode can be used to monitor procedural errors such as not waiting for the Ready light before starting a cook cycle canceling cycles early etc In addition Diagnostic Mode allows slight adjustment to product color reports the age and accumulated wear of the oil and reports informa tion about the performance of the line voltage supply Accessing Diagnostic Mode To activate Diagnostic Mode press the button then press 4 PROG button The controller displays the following message DIAGNOSTIC REPORT When this introduction message is finished the controller displays Diagnostic step D 1 see below V 5 v J 4 are used to step through the report items Press to step forward to the next item Press D to step backward through the report items The report information is grouped into sections D 1 through D 10 Most sections have several related items
8. lt W 1 2 LOW VOLTAGE Wa SLOW HEAT UP W 3 WAS NOT READY WA SLOW COOKING W57 SLOW COOKING W 6 SLOW COOKING WaT LOW AMPS W 9 2 DISCARD PRODUCT OIL TOO HOT 2 8 Chick fil A Controls The controls monitor procedure problems and system failures with warnings and error codes The display shows the warning or error code and an alarm sounds CANCEL Pressing p most warnings and pressing any control button stops most Error Code alarms But there are some exceptions see below The display shows the error until the situation is corrected WARNINGS CAUSE Incoming supply voltage too low Faulty components or connections Product loaded into frypot before g s Frozen or too much product in frypot Product loaded into frypot before 5Y ights Faulty components or connections Faulty components or connections Product overcooked May appear after a Slow Cooking warning Didn t allow peanut oil to drop down to current product s setpoint temperature CORRECTION Have voltage at plug and receptacle checked Have elements connections and contactors checked Wait until peanut oil is at proper temperature before loading product Do not overfill or place frozen product into the frypot Wait until peanut oil is at proper temperature before loading product Have elements connec
9. this display shows the present readings from the fryer s amps sensors which monitor the electrical current supplied to the heaters These sensors are not present on Gas fryers On Pressure Fryers these values indicate the current through each supply leg to the heaters These values do not correspond directly to the current through an individual heater coil The Amps values should normally cycle on and off with the Heat light and all three values should be about the same Press and holde gt to exit Information Mode at any time or after 2 minutes controls automatically exit back to normal operation 3 35 Henny Penny Chick fil A Controls LIMITED WARRANTY FOR HENNY PENNY APPLIANCES Subject to the following conditions Henny Penny Corporation makes the following limited warranties to the original purchaser only for Henny Penny appliances and replacement parts NEW EQUIPMENT Any part of a new appliance except lamps and fuses which proves to be defective in material or workmanship within two 2 years from date of original installation will be repaired or replaced without charge F O B factory Eaton Ohio or F O B authorized distributor To validate this warranty the registration card for the appliance must be mailed to Henny Penny within ten 10 days after installation REPLACEMENT PARTS Any appliance replacement part except lamps and fuses which proves to be defective in material or workmanship within ninety
10. 3 24 If pressure settings have been changed have the controls reintialized e Lid gasket leaking e Reverse gasket or lid needs adjusted e Safety relief valve leaking e Check and replace if necessary FILTER SYSTEM SECTION Filter motor runs e Pump clogged e Have pump cleaned but pumps peanut oil slowly e Filter line connection e Tighten all filter line loose connections e Solidified peanut oil e Clear all filter lines of solidified in lines peanut oil Filter switch on Defective Cook Pump switch e Have switch checked motor does not run e Defective motor e Have motor checked e Motor thermal protector tripped e Reset thermal protector 602 3 7 Henny Penny Probie FILTER SYSTEM SECTION Continued Motor hums but e Clogged lines or pump e will not pump HEATING OF PEANUT OIL SECTION Peanut oil will not heat e Blown fuse or tripped circuit e breaker e Faulty cord and plug e Faulty PC Board e Faulty or tripped high limit E10 e Drain valve open E15 e Possible faulty probe E6 e Possible faulty contactor electric models e Gas Valve knob turned to the Off position gas models e Faulty Thermocouple gas models e Faulty Cook Pump switch e Faulty drain switch E15 e Possible faulty gas control 3 8 Chick fil A Controls Correction Have pump and lines removed and cleaned Have pump seal rotor and rollers replaced Reset breaker or replace fuse ci
11. product frozen or overloaded 5Y Px FRZ OV 0 During steps 5V through 5Y press the product buttons or Manual Prog to see data on individual product items Press P gt to continue onto PREV DAY SUN log PROG 3 28 602 Henny Penny 3 4 INFORMATION MODE 602 DETAILS 6 PREV DAY SUN Chick fil A Controls Press to step through the following data During each step press DOWN to choose the day of the week of the past 7 days FUNCTION Day this data was recorded for ime of day last heat up was completed Peak heat up rate F Sec for last heat up Was that day s last heat up acceptable Heat Cap status based on last 4 ht ups Number of monitored heat ups that day Number of slow heat ups Max time to heat 270 F to 310 F that day owest peak rate for that day s heat ups Maximum voltage that day when fryer on Minimum voltage that day when fryer on No of Low Voltage warnings generated Maximum Amp Draw that day Minimum Amp Draw that day No of Low Amps warnings that day INon cooking time hh mm while fryer was on Oil Wear accumulated that day otal number of cook cycles that day Number of cycles started before Ready No cycles quit early 0 11 or more remaining No cycles beeped DONE 21 sec or more ndividual product cook counts ndividual product not detected counts ndividual product slow cook counts ndividual product frozen or overloaded DISPL
12. see Information Mode 4 H page 5 27 For more information on this problem see Information Modes 5 U 6 U 7 R or 8 R pages 5 28 to 5 31 Be sure to press the correct product button If the fryer hasn t been used since the problem batch see Information Mode 4 B page 5 27 to see what product button was pressed e Check temperature probe calibration See section 4 6 a If less than 5 off see Diagnos tic Mode D 1 page 5 11 b If between 5 and 15 degrees off calibrate probe If more than 15 degrees off replace probe If peanut oil is smoking or has burnt taste change peanut oil See Diagnostic Mode D 2 page 5 12 Change peanut oil if controls indicate it should be changed e Filter peanut oil e Change peanut oil e If probe can t be recalibrated have probe replaced 602 Henny Penny Chick fil A Controls Problem Cause Correction COOKING SECTION Continued C Too Light all batches e Slow fryer heat up recovery e See Diagnostic Mode D 4 page 5 15 for present day s performance Or see Informa tion Modes 5 6 7 8 and 9 for more information on this prob lem pages 5 28 to 5 32 Low voltage See Diagnostic Mode D 3 page 5 13 for present day s voltage perfor mance See Information Modes 4 5 6 7 8 9 and 14 for more information on this problem pages 5 27 to 5 32 e Low gas pressure Have gas pressure checked going to burners on gas fryers e Temperature probe out
13. setting If pressed along with it INFO accesses the Information Mode which has historic information on the Operator and fryer performance It also allows access to the English Spanish settings diagnostics Clean Out Mode and Manual Mode if pressed before the appropriate button o 2 2 9 O Used to start and stop cooking cycles and to stop the timer at the 602 end ofa holding cycle Itis also used to program a Manual Program for nonstandard products 2 1 Henny Penny Chick fil A Controls 2 1 OPERATING CONTROLS Continued 2 2 10 Menu Card Shows name of food product selected The menu card strip is located behind the decal 2 2 11 Product Select Press to select food products to be cooked as well as answering DIAGN a display prompts Also accesses the diagnostics the a Clean Out Mode and arto ggles between English and Spanish display Press P before entering any of the above modes PROG 2 2 12 Cook Pump Switch A3 way switch with a center OFF position Turn the switch to COOK to operate the fryer Turn the switch to PUMP to oper ate the filter pump Certain conditions must be met before operating the filter pump These conditions are covered later in this section 2 2 13 Unit Identification The unit s model number and the control s hardware and software Window version numbers appear here 13 2 1 3 4 5 6 T 8 0 m amp Op INFO DOWN uP PROG PR o HEAT ON PRESSURE ON WAIT REA
14. shows MANUAL PROG and you start a cook cycle by pressing ANI Press to exit Manual Mode 2 Status Mode Pressing during idle time allows Operator to view INFO The temperature of the peanut oil The temperature setpoint and any offset The average peanut oil temperature during last cook cycle The rate of temperature rise or fall Date and Time oAa0 8 Pressing during a cook cycle allows the Operator to view a The temperature of peanut oil plus the degrees and rate the Load Compensation has affected the cook cycle slows down or speeds up the timer b The cooking step the time left in cook cycle setpoint temperature and whether pressure is on c The average peanut oil temperature in cook cycle so far The rate of temperature rise or fall e Date and Time After 5 seconds the control exits the Status Mode and the pressure fryer returns to normal operation Peanut oil Filter Enforcement Prevents the Operator from exceeding the set number of cook cycles before filtering the peanut oil The number in the center of the display shows how many cook cycles remain before the Filter Lockout occurs For example 5X means the Operator can run 5 more cook cycles before filtering This function cannot be bypassed and greatly increases the life of the peanut oil 602 Henny Penny 2 3 DIAGNOSTIC MODE AND SPECIAL FUNCTIONS Continued 602 Chick fil A Controls Information Mode T
15. the pressure fryer when it should be fresh or cooking before the Ready light illuminates etc An individual XXXXX IS COOKING SLOWLY TODAY report item is generated for each product that has had more than 5 Slow Cook warnings today This report item is triggered based solely on the number of slow cooks for that product whether those slow cooks are due to voltage or heating problems or due to cooking before ready cooking too much or cooking frozen product D5 FILET lt Product Name D5 COOKING SLOW D5 TODAY Press DOWN If any of the slow cooks for this product are suspected as being due user error a second bad batch report is generated for the product D5 NUG STRP lt Product Name D5 COOKING SLOW D5 TODAY Vv Press DOWN 602 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 602 Chick fil A Controls D5 POSSIBLE D5 OVERSIZED D5 OR FROZEN D5 BATCH OF D5 NUG STRP DS DETECTED D5 3 TIMES D5 TODAY lt Product Name y Press Y DOWN D5 POSSIBLE D5 OVERSIZED D5 BATCH OF Do FRIES DS UE TEC TEL D5 5 TIMES D5 TODAY D 6 Cooked Before Ready Report This section shows how many cook cycles were started before the Ready light was on This is strictly a user error It is understood that
16. the Cook Pump switch OFF and back to COOK to cancel 2 9 Henny Penny 2 4 WARNINGS AND ERROR MESSAGES Continued DISPLAY CAUSE 500 fryer only H 26 HEAT AMPS ARE LOCKED ON E 4 1 29 SYSTEM DATA LOST E 4 6 29 DATA SAVE FAILED B 70 PWR SW OR WIRES FAILED E 927 24 VOLT FUSE 2 10 Chick fil A Controls ERROR CODES Faulty contactors or PC board Memory scrambled An individual product program may be scrambled Ex E 41 2 DATA LOST This means product 2 program is scrambled Faulty eprom or PC board Faulty Cook Pump switch or switch wiring Faulty I O board Blown 24 volt controller fuse or bad 14 pin cable connection Stuck or clogged solenoid valve CORRECTION Have the contactors and PC board checked This error code could be displayed even with the Cook Pump switch turned OFF Unplug fryer or shut off the wall circuit breaker to disconnect electrical power to fryer Turn the Cook Pump switch OFF and back to COOK If error code persists have the PC board checked or re initialized Turn the Cook Pump switch OFF and back to COOK If error code persists have the PC board checked or re initialized Have Cook Pump switch checked along with its wiring Have I O board checked Have the 14 pin cable connector checked or have the fryer checked for a short to ground in components such as
17. the drain switch solenoid or high limit Have solenoid checked and cleaned 602 Henny Penny Chick fil A Controls 2 5 BASIC OPERATION The following procedures should be followed on the initial start up of the fryer and each time the fryer is brought back into operation from a cold or shut down condition These are basic general instructions 1 Check to see that the Cook Pump switch is turned OFF 2 Make sure the drain valve and filter valve are closed 3 Remove the fry basket from the frypot and leave lid up 4 Make sure the peanut oil is filled to the proper level in the frypot 1 4 tol 2 inch 6 4 12 7 mm below level indicator line 5 Connect power to the fryer 6 On gas models light the pilot light 7 Turn the Cook Pump switch to COOK Upon initial start up CLOCK SET shows in display Set the clock to your time following prompts on the display or see section 3 3 for help Then display asks if the peanut oil is NEW or OLD The controls auto matically adjust the peanut oil temperature to the age of the pea nut oil Use A to set the number of days of old peanut oil 8 Unit automatically goes into the melt cycle until the peanut oil temperature reaches 230 F 110 C Then the controls go into the heat cycle and heats the peanut oil to preset temperature Once melted peanut oil reaches the proper level in the frypot the melt cycle can be bypassed by pressing and holding one of the Product button
18. the peanut oil temperature could be in the Ready range when the user begins loading product and could drop out of the Ready range by the time the user finishes loading closes the lid and starts the cook timer This is normal acceptable operation The controller accepts a cook cycle as ready if the peanut oil temperature was in the Ready range at any time in the 90 seconds before the button was pressed to start the cook cycle A WAS NOT READY warning is generated at the start of a cook cycle only if the oil temperature was not in the ready range at any time during the 90 second period before the cook timer was started The number of times this has happened today is indicated by the following report item D6 COOKED D6 BEFORE READY D6 11 TIMES D6 TODAY Press DOWN 3 19 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE The number of WAS NOT READY warnings for this batch of peanut DETAILS Continued oil is also reported Note that this value does not yet include the Not Ready warnings generated today D6 BEFORE TODAY D6 COOKED D6 BEFORE READY D6 8 TIMES D6 ON THIS OIL Press DOWN Finally the controller identifies how many times the Not Ready warning was generated for the previous batch of peanut oil D6 LAST OIL D6 COOKED D6 BEFORE READY D6 24 TIMES D 7 Stopped Too Soon
19. to 10 error codes 1B to 1K can be stored in the E LOG section Press PP to continue to P LOG 2 P LOG power up log Press u and 2A date amp time NOW shows in display This is the present date and time Vv Press y and the latest power up is shown 2B date time PWR UP 3 26 Henny Penny 3 4 INFORMATION MODE 602 DETAILS Chick fil A Controls v Press and the next latest power up date is shown Up DOWN to 10 power ups 2B to 2K can be stored in the P LOG section Press P p gt to continue onto the heat up log PROG 3 HEAT UP S Press and 3A date amp time NOW shows in display This DOWN is the present date and time Press and the latest heat up is shown along with the heat up rate DOWN ex 3B MAY 22 8 37A 1 25 The heat rate is the maximum rate degrees second the controller recorded during the shown time frame Press 4 and the next latest heat up is shown Up to 10 heat ups p p p DOWN 3B to 3K can be stored in the HEAT UP log Press P gt to continue onto the COOK DATA PROG 4 COOK DATA Press to step through the following data DOWN FUNCTION DISPLAY EXAMPLE 4D DETECT T 14 It Cook Time Adj clock adjust 4F CK TM ADJ 13 Actual Elapsed Cook Time real seconds 4G ACTTIME 4 50 op Adjust real time seconds Press P gt to continue onto TODAY S DATA PROG C 4H STOP_DONE 2 C 3 27 Henny Penny C
20. wrap reducing evaporation Dryness of Product Moisture loss prior to cooking Done alarm ignored for more than 20 seconds If the fryer hasn t been used since the problem batch see Information Mode 4 H page 3 27 For more information on this prob lem see Information Modes 5 U 6 U 7R or 8 R pages 3 28 to 3 31 Over cooking the product See Diagnostic Mode D 10 page 3 24 If time settings have been changed have the controls reintialized Time of cook eycle set too long If fryer hasn t been used since problem batch see Information Mode 4 B page 3 27 to see what product was selected Wrong cook button pushed Low operating pressure e Check pressure gauge reading Check for pressure leaks Burned Taste e Burned Peanut oil flavor e Replace Peanut oil e Peanut oil needs filtering e Filter peanut oil more often e Frypot not properly cleaned e Drain and clean frypot 3 4 602 Henny Penny Chick fil A Controls COOKING SECTION Continued Product not done e Cook cycle aborted before alarm See Diagnostic Mode D 7 page and DONE flashes 5 20 to see how many times the cook cycle was stopped before the end of the cycle e Frozen product placed in Use fresh or thawed product peanut oil See Diagnostic Mode D 5 page 5 17 and if the controls sensed frozen or overloaded batches e Wrong cook button pushed e If fryer hasn t been used since problem batch see Information Mode 4 B page 5 2
21. 7 to see what product was selected Temperature programmed too low See Diagnostic Mode D 10 or not prorammed properly page 5 24 If temperature settings have been changed have the controls reintialized e Temperature probe out of Check temperature probe calibration calibration See section 4 6 a If less than 5 off see Diagnos tic Mode D 1 page 5 11 b If between 5 and 15 degrees off calibrate probe If more than 15 degrees off replace probe e Slow fryer heat up recovery See Diagnostic Mode D 4 page 5 15 for present day s performance Or see Informa tion Modes 5 6 7 8 and 9 for more information on this prob lem pages 5 28 to 5 32 Low voltage See Diagnostic Mode D 3 page 5 13 for present day s voltage perfor mance See Information Modes 4 5 6 7 8 9 and 14 for more information on this problem pages 5 27 to 5 32 and 5 35 e Low gas pressure Have gas pressure checked going to burners on gas fryers Make sure chicken filets have been fileted 602 3 5 e Product too thick Henny Penny Chick fil A Controls POWER SECTION With Cook Pump Switch in e Open Circuit e Check to see if fryer is plugged Cook position fryer is in completely without power e Check wall circuit breaker or fuse e Have a qualified service techni cian check power supply and Cook Pump switch PRESSURE SECTION Exhaust line from solenoid valve to exhaust tank clogged Pressure will not e
22. AY EX 6A DATE _ APR 8 6B LAST HEAT 8 15P 6C LAST RATE 0 88 6D LAST OK YES 6E HEAT CAP GOO 6F HEAT UPS 7 6G SLOW HT S 0 6H MAX HT TM 1 1 6I MIN RATE 0 67 6J MAX VOLT 102 6K MIN VOLT 98 6L LO VOLT S 0 6M MAX AMPS 3 6N MIN AMPS 34 60 LO AMP S 0 6P IDLE HRS 7 09 6Q OIL WEAR 39 6R TOT CK S 18 6S NOT RDY S 2 6T QUIT 11 1 6U DONE 21 3 6V PxCKCT 12 6W Px NO DET 1 6X Px SLOCT 0 6Y Px FRZ OV 1 During steps 6V through 6Y press the product buttons or Manual Prog to see data on individual product items Press P gt to continue onto 7 DAY TOTALS log PROG 3 29 Henny Penny 3 4 INFORMATION MODE 3 30 DETAILS 7 7 DAY TOTALS Press to step through the following data DOWN FUNCTION Oldest day in the previous days history Number of days with data included in totals Number of monitored heat ups Number of slow heat ups Max time to heat 270 F to 310 F Lowest peak rate of all heat ups Maximum voltage Minimum voltage No of Low Voltage warnings generated Maximum Amp Draw Minimum Amp Draw Number of Low Amps warnings Non cooking time hrs while fryer was on Total Oil Wear accumulated Total number of cook cycles Number of cycles started before Ready No cycles quit early 0 11 or more remaining No cycles beeped DONE 21 sec or more ndividual product cook counts ndividual product not detected counts ndividual produ
23. Controls Loading Report for Today DETAILS Continued 602 Ifno products have a failed to detect rate of more than 5 the controller shows D9 LOADING D9 LOOKS OK D9 TODAY Otherwise for each product that has more than 5 of loads in which the controller failed to detect the drop point the following message is displayed D9 IRREGULAR D9 LOADING D9 FOR 8 OF DY FILET D9 TODAY lt Product Name Loading Report for Present Batch of Peanut oil The data for this batch of peanut oil does not yet include cook cycles from today Ifno products have a failed to detect rate of more than 5 the controller shows D9 LOADING D9 LOOKS OK D9 THIS OIL Otherwise for each product that has more than 5 of loads in which the controller failed to detect the drop point the following message is displayed D9 FOR THIS OIL D9 IRREGULAR D9 LOADING D9 FOR 12 OF D9 NUG STRP lt Product Name 3 23 Henny Penny 3 3 DIAGNOSTIC MODE Chick fil A Controls Loading Report for Previous Batch of Peanut oil 3 24 DETAILS Continued Ifno products have a failed to detect rate of more than 5 the controller shows D9 LOADING D9 LOOKED OK D9 PREVIOUS OIL Otherwise for each product that has more than 5 of loads in which
24. DY MANUAL PROG DIAGNOSTICS CLEAN OUT Control Decal Figure 2 2 2 2 602 Henny Penny Chick fil A Controls 2 2 CLOCK SET Upon initial start up or PC board replacement if CLOCK SET automatically appears in the display skip steps 1 2 and 3 1 Press and hold for 5 seconds until LEVEL 2 shows in display PROG 2 Release then press P twice CLOCK SET then PROG PROG ENTER CODE shows in display 3 Press 1 3 4 Display shows CS 1 then SET then MONTH with the month flashing 5 Press V AJ to change the month DOWN UP 6 Press Display shows CS 2 then SET then DATE with the PROG date flashing 7 Press Y 4 to change the date DOWN uP 8 Press Display shows CS 3 then SET then YEAR along PROG with the year flashing 9 Press V A to change the year DOWN uP 10 Press P Display shows CS 4 then SET then HOUR shows PROG with the hour and AM or PM flashing 11 Press v 4 to change the hour and AM PM setting DOWN UP 12 Press P Display shows CS 5 SET MINUTE with PROG the minutes flashing 13 Press V 4 to change the minutes DOWN UP 602 2 3 Henny Penny 2 2 CLOCK SET 2 4 Continued 14 15 16 17 18 Chick fil A Controls Press P Display shows CS 6 then CLOCK MODE PROG along with 1 AM PM 1 AM
25. O ESCAPE FROM THE FRYPOT RESULTING IN SEVERE BURNS After pressure drops to zero turn the spindle counterclockwise A Gi Do not flip or spin the spindle cross arm when opening because it could damage the acme nut inside the cross bar 2 13 Henny Penny 2 5 BASIC OPERATION 2 14 Continued 19 20 21 Chick fil A Controls Unlatch and raise the lid quickly to allow most of the condensation on the lid to drain through the drain channel and not into the TA OM Do not let lid slam up against its backstop because this could damage the hinge Follow the steps in Chick fil A s training materials to unload the product and check for doneness A Wales After the cook cycle if the product needs to cook more place basket back into frypot and press 6 for an additional 45 seconds Before frying next load allow for the peanut oil to reheat and READY lights In the Cook mode when FILTER SUGGESTED shows in the display the operator has the option to filter at this time or to continue cooking But if the operator continues cooking a Filter Lockout occurs within the next cook cycle or two When FILTER LOCKOUT then YOU MUST FILTER NOW shows in the display P gt is the only PROG button that functions until the peanut oil is filtered Follow Chick fil A s training materials on filtering A Wenning Discard peanut oil if display shows CHANGE OIL S
26. OON or if peanut oil shows signs of excessive foaming or smok ing With prolonged use the flashpoint of peanut oil is reduced Discard peanut oil if it shows signs of excessive smoking or foaming or serious burns personal injury fire and or property damage could result 602 Henny Penny 2 6 CLEAN OUT MODE 602 Chick fil A Controls The Chick fil A control has a Clean Out Mode to clean the frypot upon initial start up and every change of shortening Follow the steps in Chick fil A s training materials on Cleaning the Frypot When heating the cleaning solution turn the Cook Pump switch to CLEAN OUT COOK Press then CLEAN OUT then YES PROG Q 1 YES 3 NO shows in display Press to start Clean Out Mode The fryer displays CLEAN OUT MODE and heats up to a preprogrammed temperature then automatically begins a 15 minute timed countdown Use 2 if necessary to adjust the temperature vy 4 and keep the cleaning solution from boiling over AGED NEVER PRESSURIZE FRYER TO CLEAN LEAVE THE LID OPEN WATER UNDER PRESSURE IS SUPER HEATED AND CAUSES SEVERE BURNS IF IT COMES IN CONTACT WITH SKIN DO NOT let the cleaning solution boil If the cleaning solu tion in the frypot starts to foam and boil over IMMEDIATLY TURN THE COOK PUMP SWITCH TO OFF DO NOT try to contain it by closing the lid or severe burns could result Henny Penny MANUALLY SETTING 2 8 NEW OR USED PEANU
27. PM is 12 hour time 2 24 HR is 24 hour time Press v 5J to change DOWN UP Press P Display shows CS 7 then DAYLIGHT PROG SAVINGS ADJ along with 2 US Press v 5 to change to the following DOWN UP a 1 OFF No automatic adjustments for Daylight Savings Time b 2 US Automatically applies United States Daylight Savings Time adjustment DST activated on the first Sunday in April DST de activated on the last Sunday in October c 3 EURO Automatically applies European CE Daylight Saving Time adjustment DST activated on the last Sunday in March DST de activated on the last Sunday in October Clock Set is now complete Press and hola P io exit 602 Henny Penny Chick fil A Controls 2 3 DIAGNOSTIC MODE Diagnostic Mode AND SPECIAL To view summaries of the fryer and Operator performance press FUNCTIONS then fak Press v A to view the following functions D1 Adjust product color for all products not individually D2 The age of the peanut oil and life remaining D3 Outlet voltage monitoring D4 Fryer s heating performance D5 Slow or oversized product batches D6 Cook cycles started before temperature recovered D7 Cook cycles stopped more than 10 seconds before end of cycle D8 Cook cycles not ended within 20 seconds after expired time D9 Number of times loading product took too long D10 Programmed variables changed by Operator On se
28. T OIL FUNCTION CHECKING 2 16 TEMPERATURE PROBE CALIBRATION Chick fil A Controls Turn the Cook Pump switch to off GLEAN OUT Press and hold 5 while turning the Cook Pump switch to COOK until IS OIL NEW OR USED shows in the display DIAGNOSTICS GLEAN OUT Press for new peanut oil or for used peanut oil DIAGNOSTICS If 4 was pressed OIL IS NEW shows in the display YES Press 1 for YES and THANK YOU shows in the display and controls resume normal operation GLEAN OUT If B was pressed OIL IS USED shows in the display Press for YES and HOW OLD IS OIL shows in display Press 5 to set the age of the peanut oil OWN UP Press THANK YOU shows in the display and controls resume normal operation Heat peanut oil and stir completely until peanut oil temperature has stabilized and O is on Place and electronic thermometer about 3 inches below the peanut oil s surface in the center of the frypot Let the temperature stabilize and remember the reading Press lt to see the probe s temperature reading INFO If the displayed temperature is less than 5 degrees from the elec tronic thermometer s temperature see D 1 Color Adjustment on page 5 11 Iftemperature differs from 5 to 15 degrees or still can t get the correct color have the probe calibrated If tempera ture differs by more than 15 degrees have probe re
29. cause all signals to the right of it to be missing as well Press P gt to continue onto OUTP H P_ check PROG 3 33 Henny Penny 3 4 INFORMATION MODE 3 34 DETAILS Chick fil A Controls 11 INP A_VHDSF_M This mode displays the status of components and outputs Ifthe output signal is detected an identifying letter is displayed see below followed by an Ifthe output is off _ is displayed H Heat output P Pressure output If heat is on H shows in display Ifheat is off H_ shows in display If controls senses a problem with the heat output H shows in display with the flashing If pressure is on P shows in display If pressure is off H_ shows in display If controls senses a problem with the pressure output H shows in display with the flashing Press o to view the amps status of each output DOWN H and P in the display means the amps are good A flashing X behind the H or P means a problem exists Press H to view the No Connect Ground NC GD status of each DOWN output This monitors a possible problem with the relays on the output PC board H and P in the display means everything on the output PC board is good A flashing X behind the H or P means a problem exists Press a to view the outputs and inputs see step 10 together DOWN Press P gt to continue onto
30. ct slow cook counts ndividual product frozen or overloaded Chick fil A Controls DISPLAY EX 7B DAYSCNT 6 7C HEAT UPS 30 7D SLOW HT S 1 7E MAX HT TM 3 2 7F MIN RATE 0 47 7G MAX VOLT 102 7H MIN VOLT 91 7 LO VOLTS 0 7J MAX AMPS 35 7K MINAMPS 32 7L LO AMPS 0 7M IDLE HRS 4 7N TOT WEAR 278 70 TOT CK S 125 7P NOT RDY S 7 7Q QUIT 11 1 7R DONE 21 3 7 Px CK V 7T PxNO DET 3 7U PxSLOCT 0 7V Px FRZ OV During steps 7S through 7V press the product buttons or Manual Prog to see data on individual product items Press P gt to continue onto OIL DATA log PROG 602 Henny Penny 3 4 INFORMATION MODE 602 DETAILS Chick fil A Controls 8 OIL DATA current batch resets by Clean out Mode Press H to step through the following data DOWN FUNCTION DISPLAY EX Lowest peak rate of all heat ups 5 2 8 No of Low Voltage warnings generated gI LO VOLT S 0 8J MAX AMPS _ 3 8K MIN AMPS __ 3 0 3 Total Oil Wear accumulated Total number of cook cycles Number of cycles started before Ready No cycles quit early 0 11 or more remaining No cycles beeped DONE 21 sec or more Individual product cook counts Individual product not detected counts Individual product slow cook counts 8U Px SLOCT 0 Individual product frozen or overloaded 8V Px FRZ OV 1 A ale During steps 8S through 8V press the product buttons or Manual P
31. e INFO In the example SETPT 315 F 6 the product cook temperature is 315 F and has an additional offset of 6 F to compensate for the age of the oil how long the fryer sits idle and any color adjustments 602 3 11 Henny Penny 3 3 DIAGNOSTIC MODE 3 12 DETAILS Continued Chick fil A Controls D 2 Oil Wear Report This section displays information about the age of the present batch of peanut oil The first step shows how many days of use this oil has D2 THIS OIL IS D2 4 DAYS OLD The controller only counts days in which the fryer is in use Press ue move on to the second step This step shows the age of DOWN the peanut oil by percentage of its expected lifetime The peanut oil s present accumulated wear is compared to the wear setting at which the controller will prompt for the oil to be changed D2 THIS OIL IS D2 16 USED This information can be used as the oil nears the end of its life i e 95 to plan ahead for when a clean out will be required Vv Press to move on to the next section DOWN 602 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 602 Chick fil A Controls D3 Line Voltage Performance Report This section displays information about how good the line voltage supply has been for the present day and for the present batch of oil The controller continually monitors the line voltage supplied to the fryer w
32. e Clean Out Mode a preprogrammed function for cleaning the frypot See section 2 14 1 2 ASSISTANCE Should you require outside assistance just call Henny Penny Corporation at 1 800 417 8405 or 937 456 8405 1 1 602 Henny Penny Chick fil A Controls SECTION 2 OPERATION 2 1 OPERATING CONTROLS Figure 2 2 shows the location of following computer control items Figure Item Description Function No No 2 2 1 W i Lights when the control calls for heat and the peanut oil should EADS start heating 2 2 2 Digital Display Shows all the functions of the cooking cycle Program Mode Diagnostic Mode and alarms 2 2 3 PRO Lights when the solenoid closes and pressure starts to build inside PRESSURE ON frypot 2 2 4 WAIT Flashes when the peanut oil temperature is NOT at the proper temperature for dropping product into the frypot 2 2 5 READY Lights when the peanut oil temperature is 5 F below setpoint to 15 F above the cooking temperature signaling product can now be be cooked 2 2 6 Press to display current fryer information and status If pressed in INFO the Program Mode shows previous settings Pressing this along with accesses the Information Mode which has PROG historic information on the Operator and fryer performance 2 2 7 v 4 Used to adjust the value of the currently displayed setting in the DOWN UF Program Modes 2 2 8 Press to access Program Mode Once in the Program Mode it is PROG used to advance to the next
33. he appliance was pur chased No allowance will be granted for repairs made by anyone else without Henny Penny s written consent If damage occurs during shipping notify the sender at once so that a claim may be filed THE ABOVE LIMITED WARRANTY SETS FORTH THE SOLE REMEDY AGAINST HENNY PENNY FOR ANY BREACH OF WARRANTY OR OTHER TERM BUYER AGREES THAT NO OTHER REMEDY INCLUDING CLAIMS FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES SHALL BE AVAIL ABLE The above limited warranty does not apply a to damage resulting from accident alteration misuse or abuse b if the equipment s serial number is removed or defaced or c for lamps and fuses THE ABOVE LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED IN CLUDING MERCHANTABILITY AND FITNESS AND ALL OTHER WARRANTIES ARE EXCLUDED HENNY PENNY NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY
34. he product settings do not match original values the following message 1s displayed with one or more of the product numbers blinking 10 PROD S 123456 10 DO NOT MATCH 10 ORIG VALUES In this case the blinking numbers indicate which products do not match original settings Ifthe numbers 3 and 5 are the only numbers blinking then product 3 and product 5 each have at least one setting changed from their factory preset values Products 1 2 4 and 6 are confirmed to exactly match their original settings The second item in section 10 identifies how many items in CFA Programming Mode have been changed from their original values These Chick fil A settings mainly deal with special Chick fil A controller features like Oil Wear Heat up Monitoring New Oil Compensation Oil Idle Compensation Drop Detection Clean out Mode and Amps and Voltage alarms If all items in CFA Prog Mode match their original factory preset values the following report is made 10 ALL CFA ITEMS 10 MATCH 10 ORIG VALUES Ifany ofthe items in CFA Prog Mode do not match their original values the following message is displayed with the actual number of changed items 10 2 CFA ITEMS 10 DO NOT MATCH 10 ORIG VALUES A similar report is made for Special Program Mode Special Program SP Mode settings deal with F C display speaker tone and volume Melt and Idle Modes and how the product but
35. hen the fryer is on Ifthe line voltage drops below 90 of its nominal value the controller signals a LOW VOLTAGE alarm This alarm sounds at the end of each cook cycle for which low voltage has been detected While not cooking the Low Voltage alarm can sound as frequently as every 30 minutes A E around a value such as 90 means this value is programmable and might change with later software versions Voltage Report for Today Ifno Low Voltage warnings have been detected for the present day the controller shows D3 VOLTAGE OK D3 TODAY If one or more Low Voltage warnings have been detected for the present day the following sequence example could be displayed D3 YOU HAD 3 D3 LOW VOLTAGE D3 WARNINGS D3 TODAY Press DOWN D3 MIN VOLTAGE D3 TODAY 83 P Press D3 MAX VOLTAGE D3 TODAY 101 Press a DOWN 3 13 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 3 14 Chick fil A Controls D3 ARE OTHER D3 FRYERS D3 HAVING THIS D3 PROBLEM D3 TODAY Press or 3 If 1 is pressed other fryers are having this problem D3 FACILITY D3 OR UTILITY D3 PROBLEM If is pressed other fryers are not having this problem D3 CHECK CORD D3 WIRING D3 AND BREAKER In either case press to move on to the next step V
36. hick fil A Controls 3 4 INFORMATION MODE 5 TODAY S DATA automatically resets each day DETAILS Press r to step through the following data DOWN FUNCTION DISPLAY EX Today s Date 5A DATE APR 12 Time of day last heat up was completed 5B LAST HEAT 9 45A Peak heat up rate F Sec for last heat up 5C LAST RATE 0 82 Was last heat up acceptable 5D LAST OK YES Heat Cap status based on last 4 ht ups 5E HEAT CAP GOOD Number of monitored heat ups today 5F HEAT UPS 2 Number of slow heat ups 5G SLOW HT S 0 Max time to heat 270 F to 310 F today 5H MAX HT TM 1 17 Lowest peak rate for today s heat ups 5I MIN RATE 0 82 Maximum voltage today when fryer on 5J MAX VOLT 99 Minimum voltage today when fryer on 5K MIN VOLT 95 No of Low Voltage warnings generated 5L LO VOLT S 0 Maximum Amp Draw today 5M MAX AMPS 35 Minimum Amp Draw today 5N MIN AMPS 33 Number of Low Amps warnings toda 50 LO AMP S 0 Non cooking time hh mm while fryer was on 5P IDLE HRS 1 23 Oil Wear accumulated so far toda 5Q OIL WEAR 3 Total number of cook cycles toda 5R TOT CK S 11 No of cycles started before Read S NOT RDY S 2 No cycles quit early 0 11 or more remaining 5T QUIT 11 0 No cycles beeped DONE 21 sec or more 5U DONE 21 1 ndividual product cook counts 5V Px CK CT 2 ndividual product not detected counts 5W Px NO DET 0 ndividual product slow cook counts 5X Px SLOCT 0 ndividual
37. his mode gathers and stores historic information on the fryer and Operator performance Press and at the same time and PROG INFO INFO MODE shows on display Press or Q to access the PROG INFO steps and press view the statistics within each step Information Mode is intended for technical use but the Operator can view the following information 1 E LOG last 10 errors and time they occurred 2 P LOG time of last 10 power ups 3 HEAT UPS time of day and maximum heating rate second for the last 10 heat ups 4 COOK DATA information on the last cook cycle 5 TODAY S DATA data since the start of day not including the last cook cycle 6 PREV DAY SUN creates a log of the last 7 days using the information in TODAY S DATA 7 7 DAY TOTALS totals the information from the last 7 days 8 OILDATA information on the current peanut oil not including today s cooking information 9 PREV OIL DATA information on last batch of peanut oil 10 INP provides test of fryer inputs 11 OUTP shows the state of heater and pressure 12 POT TMP temperature of peanut oil 13 CPU TMP temperature of PC board 14 ANALOG status of controller s a to d converter 15 AC VOLTS status of the line voltage to fryer 16 AMPS Electric models only the present amp readings to heaters See section 5 4 for more details of the Information Mode 2 7 Henny Penny 2 4 WARNINGS AND ERROR MESSAGES DISPLAY
38. ignal is detected an identifying letter is displayed see below Ifthe signal is not detected is displayed With the Cook Pump switch turned to COOK and all inputs detected H_ P A VHDSF M shows in the diplay for electric fryers H_P_ A VHDSFP for gas fryers See below for definition of codes A Cook Pump Switch turned to COOK B Cook Pump Switch in COOK position V Volts 24 VAC detected H High Limit If H is present the high limit is good If H is missing the high limit is tripped overheated or faulty D DRAIN SWITCH If D is present the drain handle is closed If D is missing the drain is open or faulty S Cook Pump switch on interlock circuit If S is present the Cook Pump switch is in the COOK position Ifthe S is missing the power switch is either off failed or wired incorrectly F FAN P PV Detects 24 V jumper to PV terminal Gas fryers only M MV Detects 24 V jumper to MV terminal Electric fryers only Press a to view the specific status ofeach input An underscore _ indicates the input is not presently detected ACheckmark indicates the signal is detecting a normal input A blinking X indicates the signal is presently detected but is detected as a half wave partially failed input The V H D S E P and M signals below are wired in series The first signal missing out of this sequence will generally
39. l count as a slow cook If the voltage and amps have been fine during the cook cycle but the cycle was started before the Ready light came on then the warning message indicates SLOW COOK WAIT FOR READY LIGHT Otherwise the slow cooking problem will be attributed to a bad batch of product cooking too much in one load or cooking product that is too cold i e frozen product on a pressure fryer when the product should be fresh Ifnone of the products has more than 5 slow cook cycles today the following report is made D5 COOK TIMES D5 LOOK OK D5 TODAY 602 3 17 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 3 18 Chick fil A Controls Otherwise if one or more cook products have generated a Slow Cook warning more than 5 of the time but four or more Low Voltage or Slow Heat up warnings any combination have been generated today then the report is as follows D5 SOME SLOW D5 COOKS TODAY D5 MAYBE DUE TO D5 VOLTAGE OR D5 COIL PROBLEMS Such a report is saying the slow cooking may be the result of low voltage which significantly reduces heat capacity or the result of other problems with the heating system In this case the slow cook problems might not have anything to do with user error Otherwise the slow cooking is generally attributed to user error cooking too much product in one load cooking frozen product in
40. ls SECTION 1 INTRODUCTION 1 1 INTRODUCTION The Chick fil A controls for the Henny Penny models 500 electric and 600 gas have many features to allow the Operator to produce consistent quality products The controls monitor not only cooking times and temperatures but also peanut oil condition product weights product temperatures and many other operational vari ables The controls may vary the actual peanut oil temperature and cook times based on changes of the operational variables The controls also have very extensive self diagnostic functions which alert the Operator to both component and procedure problems Some unique features of the fryer are listed below e Diagnostic Function provides summary of fryer and Operator performance See section 2 4 e Alarms and Error Messages provide immediate feedback for Operator error or fryer malfunction See section 2 5 Status Mode allows the Operator to view basic fryer informa tion and status See section 2 4 e Information Mode gathers and stores historic information on the fryer and Operator performance and can be viewed by the Operator See section 2 4 e Oil Filter Enforcement prevents the Operator from exceeding approved number of cook cycles before filtering the peanut oil See section 2 4 e Manual Program Mode Operator can set time and tempera ture for nonstandard products See section 2 4 Easy toggle between English and Spanish operation See section 2 4
41. of e Check temperature probe calibration calibration See section 4 6 a If less than 5 off see Diagnos tic Mode D 1 page 5 11 b If between 5 and 15 degrees off calibrate probe If more than 15 degrees off replace probe e Oil usage wasn t set for new e See Diagnostic Mode D 2 for peanut oil the age of the oil See section 3 7 for setting the age of the oil D Too Light some batches eTemperature programmed too low See Diagnostic Mode D 10 page 5 24 If temperature settings have been changed without authorization have the controls reintialized e Product placed in peanut oil If fryer hasn t been used since before proper temperature the problem batch see Informa tion Mode 4 C page 5 27 For more information on this see Information Modes 5 S 6 S 7 P or 8 P pages 5 28 to 5 31 e Wrong cook button pushed If fryer hasn t been used since problem batch see Information Mode 4 B page 5 27 to see what product was selected 602 3 3 Henny Penny Chick fil A Controls COOKING SECTION Continued B Too Light Continued e Cook cycle aborted before alarm e See Diagnostic Mode D 7 page and DONE flashes 3 20 to see how many times the cook cycle was stopped before the end of the cycle Frozen product placed in Use fresh or thawed product peanut oil See Diagnostic Mode D 5 page 3 17 to see if the controls sensed any frozen or overloaded batches Use fresh product e Cover product with plastic
42. ok cycles for the previous batch of peanut oil D7 LAST OL D7 5 OF LOADS D7 WERE STOPPED D7 TOO SOON D 8 Beeped DONE Too Long Report Diagnostic Report section 8 reveals how many cook cycles beeped DONE for more than 20 seconds before the user pressed the Timer button to stop the cycle This is strictly a user error The controller cannot detect when the product is actually removed from the fryer It only identifies how long the controller beeped DONE before the user pressed to stop the alarm The first item displays the percent of today s cook cycles that beeped DONE for more than 20 seconds before the user pressed y stop it All products are grouped into one count D8 10 OF LOADS D8 BEEPED DONE D8 TOO LONG D8 TODAY y Press Ra DOWN 602 3 21 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE The number of Beeped DONE Too Long cycles for this batch of DETAILS Continued peanut oil is reported next Note that this value does not yet include the cook cycles from today D8 BEFORE TODAY D8 7 OF LOADS D8 BEEPED DONE D8 TOO LONG D8 ON THIS OIL Press the DOWN button Finally the controller identifies percentage of Beeped DONE Too Long cook cycles for the previous batch of peanut oil D8 LAST OIL D8 6 OF LOADS
43. oltage Report for Present Batch of Peanut Oil This report for the present batch of oil does not include data from the today It includes data for all days on the present batch of oil before today For example if Low Voltage warnings started appearing today but had not been displayed before the previous item might report 3 LOW VOLTAGE WARNINGS TODAY while this step reports VOLTAGE OK SINCE LAST OIL CHANGE Ifno Low Voltage warnings have been detected before today for the present batch of oil the controller shows D3 VOLTAGE OK D3 SINCE LAST D3 OIL CHANGE 602 Henny Penny Chick fil A Controls 3 3 DIAGNOSTIC MODE If one or more Low Voltage warnings have been detected before today DETAILS Continued the following sequence is displayed D3 BEFORE TODAY D3 27 LOW VOLT D3 WARNINGS D3 ON THIS OIL Vv Press Y D3 MIN VOLTAGE D3 BEFORE TODAY D3 85 y Press Y D3 MAX VOLTAGE D3 BEFORE TODAY D3 105 v Press to advance to the next section DOWN D 4 Heating Capacity Report This section reports the present status of the heating system The controller examines a history of heat up data and determines whether or not the heating system is operating normally The Heat Capacity is said to be bad only if the most recent heat up failed to meet the expected heat up rate and three of the last four heat
44. placed 602 Henny Penny Chick fil A Controls 3 1 INTRODUCTION This section provides troubleshooting information in the form of an easy to read table Ifa problem occurs during the first operation of a new fryer recheck the installation and operation sections of this manual 3 2 TROUBLESHOOTING To isolate a malfunction proceed as follows 1 Clearly define the problem or symptom and when it occurs 2 Locate the problem in the Troubleshooting table 3 Reviewall possible causes Then one at a time work through the list of corrections until the problem is solved 4 Use the Diagnostic Mode to identify the problem and make possible adjustments Ifa problem keeps reoccurring have a qualified service techni cian check the fryer for other causes 602 3 1 Henny Penny Problem Cause COOKING SECTION Chick fil A Controls Correction Product Color Not Correct A Too Dark some batches B Too Dark all batches 3 2 Temperature programmed too hot e Breading product too far e Done alarm ignored for more than 20 seconds e Wrong Product button pressed e Temperature probe out of calibration e Peanut oil too old e Peanut oil too dark e Faulty probe E6 See Diagnostic Mode D 10 page 5 24 If temperature settings have been changed have the controls reintialized Bread product just before frying If the fryer hasn t been used since the problem batch
45. rcuit breaker at supply box Check cord and plug and Check power at receptacle power at wall receptacle Have control panel checked Reset high limit per section 3 1 If high doesn t reset have it checked Close drain valve Have temperature probe checked See Diagnostic Modes D 4 page 5 15 See if CHECK COILS CONTACTORS AND WIRING shows on display Make sure the Gas Valve knob is turned to ON Have thermocouple checked See Information Mode10 page 5 35 and check to see if the input code is present Ifnot have fryer checked by a certified service technician 602 Henny Penny Chick fil A Controls HEATING OF PEANUT OIL SECTION Continued Peanut oil heating slowly e Low or improper amps e See Infomation Mode 16 page 5 35 for present amperage Or see Information Modes 4 5 6 7 8 9 for more information on this problem pages 5 27 to 5 32 Diagnostic Mode D 4 gives present day s heating performance e Low or improper voltage e See Diagnostic Modes D 3 amp D 4 pages 5 13 amp 5 15 for present day s voltage and heating performance Or see Information Modes 4 5 6 7 8 9 and 15 for more information on this problem pages 5 27 to 5 32 and 5 35 e Weak or burnt out See Diagnostic Modes D 4 elements elec model page 5 15 See if CHECK COILS CONTACTORS e Burnt or charred connectors AND WIRING shows on display If so have fryer Faulty contactor electric models
46. re to follow these instruc tions can result in peanut oil overflowing the frypot causing burns or damage to the fryer Close the lid quickly latching the lid A ales Do not press until lid is closed or the lid will try to lock as it is being tightened down Tighten the lid spindle clockwise sealing the lid Align the red knob on the spindle with the red knob on the latch 602 Henny Penny 2 5 BASIC OPERATION 602 Continued 15 16 17 18 Chick fil A Controls PRESSURIZED LATCH THE LID PROPERLY AND ALIGN THE RED BALLS OR SEVERE BURNS WILL RESULT Press the desired Product button to start a cook cycle The display counts down the cooking time A E To check the peanut oil temperature press To stop a cook cycle press INFO The cook times may vary compensating for peanut oil age product weights product temperature and other operational variables Within a few minutes the pressure gauge should increase to the OPERATING ZONE Ifnot recheck the Installation and Opera tion procedures Near the end of the cook cycle the fryer automatically depressur izes Then at the end of the cook cycle an alarm sounds and the display flashes DONE Press to stop the alarm AGS DEPRESSURIZE CHECK THE PRESSURE GAUGE READING DO NOT ATTEMPT TO OPEN THE LID UNTIL THE PRESSURE DROPS TO ZERO OPENING THE LID WHEN THE FRYPOT IS PRESSURIZED ALLOWS HOT PEANUT OIL AND MOISTURE T
47. rog to see data on individual product items 5 No of Low Amps warnings 8L LO AMP S Non cooking time hrs while fryer was on 8M IDLE HRS 43 7 8H MIN VOLT _91 Press P gt to continue onto PREV OIL DATA log PROG Henny Penny Chick fil A Controls 3 4 INFORMATION MODE 9 PREV OIL DATA moved here from Oil Data log assumes new DETAILS peanut oil Press to step through the following data DOWN FUNCTION DISPLAY EX 9G MAX VOLT 101 9H MIN VOLT _ 96 Number of Low Voltage warnings generated 9I LO VOLT S Total Oil Wear accumulated Total number of cook cycles Number of cycles started before Ready Num cycles quit early with 0 11 or more rem Num cycles beeped DONE 21 sec or more 9R DONE 21 13 Individual product cook counts 9S Px CK CT 466 Individual product not detected counts Individual product slow cook counts Individual product frozen or overloaded A Wailes During steps 9S through 9V press the product buttons or Manual Prog to see data on individual product items Lowest peak rate of all heat ups OF MIN RATE 0 57 18 98 0 Sil A 0 Maximum Amp Draw 9J MAX AMPS 35 33 0 62 3 3 Press B gt to continue onto INP A VHDSF M check PROG 3 32 602 Henny Penny 3 4 INFORMATION MODE 602 DETAILS Chick fil A Controls 10 INP A_VHDSF_M This mode displays the status of components and inputs Ifthe input s
48. s A Gi Do not bypass the melt cycle unless enough melted peanut oil completely covers the elements in electric fryers or the curved frypot surface in gas fryers Excessive smoking or fire could result 9 Stir the peanut oil as it is heating up from a cold start Be sure to stir down into the bottom of the frypot 602 2 11 Henny Penny 2 5 BASIC OPERATION 2 12 Continued 10 11 12 13 14 Chick fil A Controls Once out of the melt cycle WAIT flashes until 5 before setpoint temperature plus any offset temperature Then READY lights and the selected product shows on the display The heat cycles on and off about 4 degrees before the setpoint temperature to help prevent overshooting the setpoint temperature proportional control Ifthe peanut oil was not filtered the night before at shutdown filter the peanut oil now Refer to section 3 9 Follow the steps in Chick fil A s training materials to load the A ales product Before loading product make certain READY js lit indicating that the peanut oil is at the correct cooking temperature for the type of product being cooked The actual temperature may vary 20 degrees or more depending peanut oil age product weights product temperature and other operational variables Do not overload or place product with extreme moisture content into the basket 12 14 lb 5 44 6 35 kgs is the maximum amount of product Failu
49. the POT TMP reading PROG 12 POT TMP This step shows the present peanut oil temperature The display shows 12 POT TMP temp Press P gt to continue onto the CPU TMP reading PROG 13 CPU TMP This step shows the present PC board temperature Press E gt to continue onto the ANALOG reading 602 Henny Penny 3 4 INFORMATION MODE 602 DETAILS Chick fil A Controls 14 ANALOG lt 1 gt 2344 This step displays the present status of any channel of the controller s a to d converter This feature may be useful to a technician troubleshooting a problem with the fryer or controller The displayed value can be toggled between Volts and Bits by pressing Ifthe displayed value has a decimal point it is voltage 1 0 to 5 VDC Ifno decimal point is shown the value is a to d bits 0 4095 Press P gt to continue onto AC VOLTS reading PROG 15 AC VOLTS 98 This item displays the present status of the line voltage supply to the fryer The displayed value is averaged over a 10 second period so brief dips or fluctuations in the voltage might not show up in this display The voltage is normally displayed as a percent of nominal value where 100 would indicate that voltage is right on the nominal value i e 208 volts for a 208v fryer The display can be toggled to an actual Voltage value by pressing 6 Press P gt to continue onto AMPS reading PROG 16 AMPS 33 33 33 For Electric Fryers
50. the controller failed to detect the drop point the following message is displayed D9 PREVIOUS OIL D9 IRREGULAR D9 LOADING D9 FOR 6 OF D9 BRK FIL lt Product Name D 10 Non Standard Program Items Report The last section in the Diagnostic Report identifies how many programmable settings have been altered from their original factory default settings For each of the various program modes the controller either reports that all settings match original values or reports N items do not match original values This report makes it easy to see if any cook parameters or other settings have been changed from Chick fil A s settings Some programming items may have been changed from original values under the direction of Chick fil A s corporate headquarters In some cases a controller should have values that don t match original values A report that all items match original values could actually be an indication that something isn t set right Keep in mind also that the number of such approved alterations might be different for different versions of software If all product cook settings match the original factory default values the controller displays the following message 10 ALL PROD S 10 MATCH 10 ORIG VALUES 602 Henny Penny 3 3 DIAGNOSTIC MODE 602 DETAILS Continued Chick fil A Controls If any of t
51. tions and contactors checked Have elements connections and contactors checked Discard product immediately Cancel button will not stop this warning Once the peanut oil temperature drops to setpoint temperature the alarm automatically stops 602 Henny Penny 2 4 WARNINGS AND ERROR MESSAGES Continued DISPLAY CAUSE E 4 PC board too hot CPU TOO HOT E Controls sensing 405 F FRYER TOO or above HOT E 6 A or B Faulty temperature probe or FRYER connection TEMP SENSOR FAILED E 10 Peanut oil temperature too hot HIGH LIMIT drain valve opened while heat was TRIPPED on or faulty high limit E 15 Drain is open or faulty microswitch DRAIN IS OPEN 500 fryer only E 25 Wrong or faulty elements or wiring HEAT AMPS problem WERE TOO HIGH 602 Chick fil A Controls ERROR CODES CORRECTION Check ventilation louvers on side of fryer for obstructions If louvers are clear have PC board checked Check cooling fan if present Have heat components and temperature probe checked Have temperature probe and connection checked Reset high limit Check peanut oil temperature for overheating Have heat components checked ifhigh limit continues to trip Close drain Have drain microswitch checked if error code persists Have electrical supply wiring and elements checked Because of the seriousness of this error code turn
52. tons function start cook or merely select product 10 ALL SP ITEMS 10 1 SP ITEMS 10 MATCH 10 DO NOT MATCH 10 ORIG VALUES 10 ORIG VALUES 3 25 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 3 4 INFORMATION MODE DETAILS 3 26 Chick fil A Controls The final item in section 10 identifies if any changes have been made to the Heat Control settings These settings affect the fryer s heating algorithms and include the PC factors rate of rise compensations and heat pulse cycle time etc 10 ALL HC ITEMS 10 3 HC ITEMS 10 MATCH 10 DO NOT MATCH 10 ORIG VALUES 10 ORIG VALUES This historic information in this mode can be recorded and used for operational and technical help Press P gt and lt at the same time and INFO MODE PROG INFO shows in the display followed by 1 E LOG Press and hold P to exit Information Mode at any time or after 2 minutes controls automatically exit back to normal operation 1 E LOG error code log Press a and lA date amp time NOW shows in display This is the present date and time Vv A Press v and if a error was recorded 1B date time and error DOWN code infromation shows in display This is the latest error code that the controls recorded Vv Press and the next latest error code information can be seen Up DOWN
53. ups also failed to achieve the expected rate That is a single slow heat up will not trigger a Slow Heat warning The Slow Heat warning is activated only after repeated low rate heat ups is observed The controller can t assess the integrity of the heating system if the fryer has been experiencing voltage problems Low heat rates observed in this situation might be due to voltage problems rather than heater problems 602 3 15 Henny Penny 3 3 DIAGNOSTIC MODE DETAILS Continued 3 16 Chick fil A Controls If the fryer has witnessed two or more Low Voltage warnings today the following report is displayed D4 CAN T TEST D4 HEAT CAPACITY D4 DUE TO D4 VOLTAGE D4 PROBLEMS Otherwise ifthe assessed Heat Capacity rating is presently good and there has been at most one heat up today that failed to achieve the expected rate the following report is displayed D4 HEATING D4 CAPACITY D4 IS FINE Otherwise if the Heat Capacity is presently assessed as bad or presently assessed as good but two or more heat ups today have not reached the expected heat up rate the following report sequence is generated D4 YOU HAD 75 D4 SLOW HEATS D4 TODAY Press DOWN D4 HAVE 20 D4 SLOW HEATS D4 THIS OIL y Press D4 HAD 0 D4 SLOW HEATS D4 LAST OIL y Press v
54. veral of the screens you may have to press _ or to respond to questions asked CANCEL Press at any time to exit and return to normal operation See section 5 3 for more details of the Diagnostic Mode Peanut Oil Life Function Based on the number of cook cycles of specific products and the amount of time the fryer idles the controls tell the Operator when to change the peanut oil CHANGE OIL SOON shows on the display when the controls determine it s time to change peanut oil Unless the peanut oil is smok ing or has a burnt flavor the peanut oil does not need to be changed before this message shows on the display After cleaning the frypot using the Clean Out Mode section 3 14 this function resets Language Selection ENGLISH Pressing P then allows the Operator to choose to have the PROG information on the display in English or Spanish 602 2 5 Henny Penny 2 3 DIAGNOSTIC MODE 2 6 AND SPECIAL FUNCTIONS Continued Chick fil A Controls Manual Mode This allows the Operator to quickly program a time and temperature for nonstandard products that are not on the menu card This is to be a temporary setting and disables most of the advanced features of the controls To enter Manual Mode 1 Once out of the Melt cycle press then y PROG 2 Use A to set cook time DOWN UP 3 Press and use vy Ato set temperature PROG DOWN UP 4 Press P start Manual Mode Display
55. xhaust at end of cooking cycle e Turn unit off and allow fryer to cool to release pressure from frypot have all pressure lines exhaust stacks and exhaust tank cleaned e Have solenoid checked and cleaned e Solenoid valve clogged e Turn unit off and allow fryer to cool to release pressure from frypot remove dead weight and clean per section 3 16 e Dead weight clogged Operating pressure too high PRESSURIZED DO NOT OPERATE UNIT IF HIGH PRES SURE CONDITIONS EXIST SEVERE INJURIES AND BURNS WILL RESULT PLACE THE COOK PUMP SWITCH IN THE OFF POSITION IMMEDI ATELY RELEASE THE PRESSURE BY ALLOW ING UNIT TO COOL THE PRESSURE WILL THEN DROP DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH PRESSURE HAS BEEN FOUND AND CORRECTED e Exhaust line to stack clogged e Clean exhaust line to stack 3 6 602 Henny Penny Chick fil A Controls PRESSURE SECTION Continued Pressure does not e Not enough product in fryer e Place proper quantity of build or product not fresh fresh product within frypot to generate steam e Metal shipping spacer not e Remove shipping spacer removed from dead weight See Unpacking Section e Lid open or not latched e Close and latch lid e Solenoid valve leaking or e Have solenoid valve checked or not closing cleaned e Dead weight valve leaking e Have Dead weight valve repaired e Pressure not programmed e See Diagnostic Mode D 10 page
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