EcoBlue Heat User Guide
Contents
1. EcoBlue Heat It may be necessary to drain the CH system if radiators need to be replaced or removed if there is a major water leak or if there is a risk of freezing Proceed as follows 1 Open the valves of all the radiators connected to the system Switch off or disconnect the boiler s electrical isolation point Wait until all the radiators are cold Connect a drain hose to the lowest draining point Place the end of the hose in a drain or at a place where drained water will not cause any damage Open the CH system drain valve Drain the system AN WARNING 6 The CH water may still be hot When water stops flowing from the draining point close the draining valve IS See Section 7 4 Venting the system If in doubt seek advice from your installer O After draining the concentration of system corrosion 1 inhibitor and anti freeze may become excessively diluted seek advice from your installer 7219718 02 08 15 8 Troubleshooting 8 1 Fault Warning amp Lock out Codes Green Light Red Light Flashing Flashing Temperature Sensor 1 Protection Error Shutdown High Temperature 2 Input Protection 3 Flame Ignition Loss Fault 4 Communication Fan Fault Fault 5 Parameter Parameter Fault Fault The XX symbol indicates the flashing Status Light X X LED ON LED OFF 1 flash D Time 1 flash O Time LED ON2. At least 1 5 Fig 1 EcoBlue Heat 3 1 1 Clearances 1 A flat vertical area is required for the installation of the boiler 2 These dimensions include the necessary clearances around the boiler for case removal spanner access and air movement Figs 1 amp 2 Additional clearances may be required for the passage of pipes around local obstructions such as joists running parallel to the front face of the boiler 500mm Min For Servicing Purposes 270mm 5mm Min E gt In Operation 5mm Mi 370mm p Min i 1 A i i l L 1 p 1 i Y N i 190mm li I i i 1 1 da Anar A f L L i E 1 Pa 1 a 1 L l L L 1 L l l l L 1 l l L 1 L i 1 625mm i i I l E l 1 L L l l 1 1 1 a L L d l l Li L 1 E 1 or esc i Y 35mm Min i i in Cupboard pee mee IN uS rae E 1 L l SEE ee 120mm Min Fig 2 7219718 02 08 15 4 Description of the Product 4 1 General Description Information Label gt Slide Forward Fig 3 4 2 Operating Principle 7219718 02 08 15 Description of the Product 4 1 The Baxi EcoBlue Heat is a wall mounted condensing boiler which is room sealed and fan assisted and will serve centr
3. MW 2 rapid flashes O Time 2 rapid flasi LED OFF X X X X nes O Time LED ON LED OFF X XX XXX 3 rapid flashes O Time 3 rapid flashes O Time ON LED OFF 4 rapid flashes Time 4 rapi id flashes Time LED ON LED OFF X X X X X X X XXX ULL 5 rapid flashes O Time 5 rapid flashes O Time LED ON LED OFF f 8 i eB X XXX X XXX 8 d XXX XXX X XXX X X 6 rapid flashes Time 6 rapid flashes Time 7219718 02 08 15 Troubleshooting 8 1 The colour of the status light HI on the boiler control panel and the number of times that it flashes indicates whether the boiler is working normally has a problem or requires servicing Fault Warning When flashing green Hf light indicates that the boiler has detected a problem and is attempting to resolve it If it does not succeed the boiler will go into lock out mode and HI will display a red light Fault Lock out When flashing red Hi light indicates that the boiler has a fault and has locked out Press the RESET button for a minimum of 5 seconds to try and clear the fault condition A lock out condition can be re set up to 5 times within one hour using the reset button Any repeating fault should be fully investigated and appropriate remedial actions taken by your installer or Baxi Customer Support If there is a continuous red light contact your installer or Baxi Customer Suppo
4. Decommissioning Disposal 9 10 AN CAUTION Only qualified professionals are authorised to work on the appliance and system to decommission 1 If your the boiler needs to be decommissioned either temporarily or permanently the following should be performed e Switch off the boiler Switch off the boiler s electrical connection Close the boiler gas valve Drain the CH system Seek the advice of your installer AN WARNING Removal and disposal of the boiler must be carried out by a qualified installer in accordance with local and national regulations EcoBlue Heat 25 11 11 Environmental Environmental 11 1 Energy Saving 11 2 Room Thermostats and Settings 26 EcoBlue Heat Tips on saving energy gt Do not cover radiators Do not hang curtains in front of radiators Install reflective panels behind the radiators to prevent heat losses Insulate the pipes in rooms that are not heated cellars and lofts Install loft insulation amp double glazing Use draught excluders where necessary Upgrade any older external controls Turn down room thermostats by 1 C Turn off radiators in rooms not in use Do not run hot or cold water pointlessly Fit a water saving shower head to save up to 40 energy Take showers rather than baths A bath consumes twice as much water and energy v VvvvvvvvVY Various models of room thermostats are available The thermostat type and setting affe
5. Off Signal 1 The User Interaction Controller has 2 illuminating push buttons which provide information about the operating condition of the boiler 2 The RESET button illuminates green when the boiler receives a demand for CH or DHW 3 The HI button can flash orange green or red and at different frequencies 4 The User Interaction Controller also has one rotary knob The rotary knob is used to set the maximum flow temperature of the heating water 5 The temperature selected by the rotary knob must be set to a higher temperature than the cylinder thermostat to achieve the required hot water demand 4 3 2 Indicator Lights Fig 5 The colour of the status light HI on the boiler control panel and the number of times that it flashes indicates whether the boiler is working normally has a problem or requires servicing IS See Section 8 1 for details of the fault conditions Boiler Operating The HI light will flash orange at EVERY heating demand The number of flashes will correspond with the heat output of the boiler This is normal and does not indicate a fault condition During normal running EE illuminates green and blinks off momentarily every seven seconds approximately to show the boiler is running normally and supplying heat Fig 6 Error When flashing green HI light indicates that the boiler has detected a problem and is attempting to resolve it If it does not succeed the boiler will go into fault mode and display a
6. red light Defect When flashing red qu light indicates that the boiler has a fault Press the RESET button for a minimum of 5 seconds to try and clear the fault condition A lock out condition can be re set up to 5 times within one hour using the reset button Any fault that occurs repeatedly should be fully investigated and appropriate remedial actions taken by your installer or Baxi Customer Support If there is a continuous red light contact your installer or Baxi Customer Support The lights will be OFF when there is no demand for heat 7219718 02 08 15 Description of the Product 4 4 4 Standard Delivery 1 The literature pack contains gt Literature pack Installation amp Servicing Manual including Benchmark User Guide Instructions Flue Accessories amp Fitting Guide Service Contract Leaflet Registration Card Envelope Fernox Leaflet Wall Template Product Leaflet Package Leaflet 4 5 Accessories amp Options 4 5 1 Optional Extras 1 Various items are available as optional extras Flue Accessories elbows extensions clamps etc refer to the Flue Accessories amp Fitting Guide supplied in the literature pack Remote relief valve kit 1M Condensate Drain Pipe Trace Heating Element 2M Condensate Drain Pipe Trace Heating Element 3M Condensate Drain Pipe Trace Heating Element 5M Condensate Drain Pipe Trace Heating Element Any of the above MUST be fitted
7. should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Limited J enchmor Brooks House Coventry Road Warwick CV34 4LL COLLECTIVE MARK THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING Full acknowledgement of author and source must be given AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS WARNING Any person who does any unauthorised act in relation to a ISO 9001 copyright work may be liable to criminal prosecution and civil claims for FM 00866 damages The Benchmark Scheme Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety efficiency and performance Benchmark is managed and promoted by Heating and Hotwater Industry Council For more information visit www centralheating co uk 2 EcoBlue Heat 7219718 02 08 15 Contents Contents introdu uctjon ERR 6 1 1 General enne 6 1 2 Additional Documentation 6 1 3 Symbols Used vse 6 1 4 Abbreviations Glossary 7 1 5 Extent of Liabilities mnn 7 1 5 1 Manufacturer s Liability 7 1 5 2 Installer s Responsibility 8 1 5 3 User s Responsibility I ERI III DT 8 Safety M E TT 2 1 General Safety Instructions 22 Recom
8. the appliance EcoBlue Heat 9 2 2 2 10 Safety Recommendations EcoBlue Heat AN CAUTION Only qualified professionals are authorised to work on the appliance and the installation e For sealed systems regularly check the water A pressure in the system recommended pressure is 1 5 bar Your installer will advise on the method of repressurising if required Keep the appliance accessible at all times Do not remove or cover the serial number label affixed to the slide out flap at the boiler lower left It must remain legible throughout the lifetime of the appliance 2 2 1 Benchmark Commissioning Checklist 1 Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations England and Wales 2 All installations must be notified by the installer to Local Area Building Control either directly or through a Competent Persons Scheme A Building Regulations Compliance Certificate will then be issued to the customer who should on receipt write the Notification Number on the Benchmark Checklist 3 This product should be serviced annually to optimise its safety efficiency and perfo
9. the initial start up and carry out any checks necessary gt Explain the installation to the user gt Complete the Benchmark Commissioning Checklist in the Installation Manual this is a condition of the warranty gt Warn the user of the obligation to check the appliance and maintain it in good working order gt Give all the instruction manuals to the user 1 5 3 User s Responsibility To guarantee optimum operation of the installation you must observe the following instructions gt Read and observe the instructions given in the manuals supplied with the appliance Seek the assistance of a qualified installer for the installation and initial commissioning gt Ask the installer to explain the installation gt Have the required annual inspection and maintenance carried out by a qualified installer and ensure the Benchmark gt Service Record in the Installation Manual is completed this is a condition of the warranty gt Keep the manuals in good condition and near to the appliance This appliance must not be used by people with a lack of experience or knowledge unless they are supervised by someone familiar with the appliance or if they have been instructed on how to operate the appliance correctly Do not allow children to operate or play with the appliance 7219718 02 08 15 2 Safety 2 4 General Safety Instructions 7219718 02 08 15 Safety 2 AN DANGER If you smell gas Turn off t
10. 7 1 The boiler does not require any special maintenance However the boiler must be serviced annually in accordance with the Installation and Service Manual and the relevant section of the Benchmark Service Record completed in order to maintain the warranty e L Taking out a maintenance contract is recommended AN CAUTION Maintenance operations must be performed by a qualified competent person Use only genuine spare parts 2 The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS 1 The central heating system should be checked regularly Proceed as follows For Sealed Systems LI If the water pressure is lower than 0 7 bar the water must be topped up If necessary top up the CH system recommended water pressure between 1 and 2 bar Check radiators for leaks and especially in damp areas for rust Open and close the radiator valves several times a year to ensure they can still be rotated Only clean the outside of the boiler with a damp cloth Do not use abrasive cleaning agents AN CAUTION Only a qualified installer may clean the inside of the boiler EcoBlue Heat 19 7 3 20 Maintenance Filling the System EcoBlue Heat The boiler will be installed on either an open vented or sealed pressurised heating system If you are unsure which type of system you have consult your installer Sealed systems may require periodic re pres
11. 8 15 EcoBlue Heat 3 10 11 12 13 Contents Troubleshooting T 8 1 Fault Warning amp Lock out Codes 8 2 Fault Finding a idos delito ries Decommissioning e il 25 9 1 Decommissioning Procedure A ee ee 25 Disposal A aaa 25 10 1 Disposal Recycling 25 Environmental a ete dette tu tia tiii dest i tell enetetbee ts 26 11 1 Energy Saving I 26 11 2 Room Thermostats and Settings en aE Gat 26 A mm 12 1 General 12 2 Terms ot Warranty e iaa e tanto AUI UTE 27 12 2 1 Standard Warranty Terms and Conditions sette 27 Appendix 29 13 1 ErP Information RE RRA Rennes 29 13 11 Product Fiche Boiler Space Heaters eene 29 13 1 2 Package Fiche Boilers ECCE M 30 EcoBlue Heat 7219718 02 08 15 This page is intentionally blank 7219718 02 08 15 EcoBlue Heat 1 1 1 1 2 1 3 Introduction Introduction General Additional Documentation Symbols Used EcoBlue Heat WARNING AN Installation repair and maintenance must only be carried out only by a competent person This document is intended for use by competent persons All Gas Safe registered engineers car
12. ONLY by a qualified competent person Further details can be found in the relevant sales literature and at www baxi co uk 7219718 02 08 15 EcoBlue Heat 15 5 Operation 5 Operation 5 1 Operation Checking Procedure amp Basic Fault Identification START Make sure the gas supply is turned ON and check if other gas appliances are operating e g fire cooker If the property has a prepayment meter ensure it has sufficient credit NO If no gas consult your supplier YES Is the Timer ON and YES Is the Room Thermostat if gt calling for heat gt fitted set high enough No Typical examples of external timer Ensure timer is set for Central Heating ON see any instructions supplied with timer NO Press the Reset Button Reset Button 16 EcoBlue Heat Boiler fails to light d YOUR If boiler will not light 15 S 20 ASALLI e s c Turn Room Thermostat to maximum setting typical example shown 15 E 20 NA ey Kix CONTACT INSTALLER OR SERVICE ENGINEER 7219718 02 08 15 Operation 5 h a dd to ES Ignition Spark will commence NO YES NO Switch on Boiler flame established Both lights are on Check the fused spur to NO the boiler is in the on position YES If the boiler fails to operate Contact your Installer N EN Ei Chimney Sweep On eee eae Button Light i ves Rese
13. United Kingdom en User Guide Gas Fired Wall Mounted Condensing Boiler EcoBlue Heat 12 15 18 21 24 Please keep these instructions in a safe place If you move house please hand them over to the next occupier Model Range Baxi EcoBlue 12 Heat ErP G C N 41 470 29 Baxi EcoBlue 15 Heat ErP G C N 41 470 30 Baxi EcoBlue 18 Heat ErP G C N 41 470 31 Baxi EcoBlue 21 Heat ErP G C N 41 470 32 Baxi EcoBlue 24 Heat ErP G C N 41 470 33 Dear Customer Thank you for purchasing this appliance Please read this manual carefully before using the product and keep it in a safe place for future reference In order to ensure continued safe and efficient operation we recommend that the product is regularly maintained Our Service and After Sales organization can assist with this We hope you will receive many years of satisfactory service C cose Baxi Heating UK Ltd 2015 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication
14. accordance with the rules in force and only used in a suitably ventilated location In GB the installation must be carried out by a Gas Safe Registered Installer It must be carried out in accordance with the current and relevant requirements of legislation and guidance Where no specific instructions are given reference should be made to the relevant British Standard Code of Practice In IE the installation must be carried out by a competent person and installed in accordance with the current edition of I S 813 Domestic Gas Installations the current Building Regulations and reference should be made to the current ETCI rules for electrical installation Incorrect installation could invalidate the warranty and may lead to prosecution 7219718 02 08 15 EcoBlue Heat 7 Introduction EcoBlue Heat 1 5 2 Installer s Responsibility The installer is responsible for the installation and initial start up of the appliance The installer must adhere to the following instructions gt Read and follow the instructions given in the manuals provided with the appliance Carry out installation in compliance with the prevailing legislation and standards gt Ensure the system is flushed and inhibitor added Install the flue chimney system correctly ensuring it is operational and complies with prevailing legislation and standards regardless of location of the boiler s installation gt Only the installer should perform
15. al heating and stored domestic hot water 2 The boiler will be one of the following outputs 12 kW 15 kW 18 kW 21 kW 24 kW 3 The boiler is factory set for use only on Natural Gas G20 4 The boiler model serial number and Gas Council number are shown on the information label under the boiler Fig 3 This is for user reference 4 2 1 In Operation 1 Whilst the boiler is in operation cooled flue gases are discharged through the flue gas discharge pipe This may appear as a cloud of steam which is normal 2 Condensed water is discharged from the boiler heat exchanger into a pipe the condensate drain This pipe must never be altered or re routed except by a qualified professional EcoBlue Heat 13 4 Description of the Product 4 3 Control Panel Description RESET 2 ft y Fig 4 8 RESET E 5 Fig 5 Normal Operation The af green light remains on for around seven seconds and then extinguishes briefly repeating the sequence whilst the boiler is operating The XX symbol indicates the Status Light ON X X X LED R ON Light ON approx 7 sec LED p OFF flash OFF D Time 1 flash OFF D Time Fig 6 Upper Horizontal Line Light ON Lower Horizontal Line Light OFF 14 EcoBlue Heat 4 3 1 User Interaction Controller Fig 4 Key to symbols tu Heating Water Temperature HI Sweep Key and Status Signals RESET Reset button and On
16. che Boilers Package fiche for boilers indicating the space heating energy efficiency of the package Seasonal space heating energy efficiency of boiler m P Temperature control Class 1 Class Il 2 Class Ill 1 5 2 f Class IV 2 Class V 3 Class VI 4 from fiche of temperature control Class VII 3 5 Class VIII 5 Supplementary boiler Seasonal space heating energy efficiency in from fiche of boiler 3 P x01 Solar contribution a Tank rating from fiche of solar device A 0 95 A 0 91 Collector size in m Tank volume in m Collector efficiency in j B 0 86 C 0 83 D G 0 81 4 y HP x IV x x 0 9 x 100 x 1 If tank rating is above A use 0 95 Supplementary heat pump pee space heating energy efficiency in 96 from fiche of heat pump 8 ENTIER Solar contribution AND Supplementary heat pump select smaller value 4 6 0 5 x OR 0 5 x Seasonal space heating energy efficiency of package T Seasonal space heating energy efficiency class of package E D B D D DDD D D lt 30 230 234 236 275 282 290 298 2125 2150 Boiler and supplementary heat p
17. ct the total energy consumption A few tips gt Fully opening or closing thermostatic radiator valves result in unwanted temperature fluctuations Turn the thermostat knob or valve higher or lower in small steps gt Lower the thermostat to approximately 20 C This reduces heating costs and energy consumption gt When rooms are to be aired lower the thermostat well in advance When setting thermostats or programmers take account of days when nobody will be in and of holidays 7219718 02 08 15 12 Warranty 12 1 General 12 2 Terms of Warranty 7219718 02 08 15 Warranty 12 To make sure your boiler warranty is activated and maintained it is essential that the 1 Benchmark checklist is completed by your installer 2 Warranty is registered with Baxi 3 Boiler has an annual service Please note that failure to adhere to terms and conditions will make your warranty invalid 12 2 1 Standard Warranty Terms and Conditions Warranty Registration Service amp Repair For full terms and conditions visit www baxi co uk terms Benchmark Checklist The Benchmark Checklist will be completed by your installer and records that the boiler has been installed and commissioned correctly It can be found at the back of the installation and service manual and should be kept in a safe place for the life of the boiler We will check that the Benchmark Checklist has been completed on an in warranty visit Ways to register y
18. djacent values 2 Prated is related to the preferential space heater or combination heater Package efficiency Baxi EcoBlue Heat ErP 12 15 18 21 24 Temperature control X Temperature control Y 7219718 02 08 15 EcoBlue Heat 31 Baxi Customer Support 0344 871 1525 Opening hours Monday Friday 8 00am 6 00pm Weekends and Bank Holidays 8 30am 2 00pm Please note calls may be recorded for training and monitoring purposes baxi co uk Register now to activate your warranty www baxi co uk registration For the warranty to be maintained please make sure Mi Benchmark checklist is completed Warranty is registered with Baxi El The boiler has an annual service For full terms and conditions visit www baxi co uk terms Failure to adhere to terms and conditions will void your manufacturer s warranty L Baxi if Brooks House Coventry Road Warwick CV34 4LL penchimars THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS Please ensure the boiler is installed in accordance with these installation instructions and that you adhere to the Building Regulations e amp oe All descriptions and illustrations provided in this document have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions o
19. f Sale which are available on request 7219718 02 08 15 CE 0086 Oba Is BAXI
20. he gas supply at the meter Open windows and doors in the hazardous area Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Warn any other occupants and vacate the premises Telephone the National Gas Emergency Service on 0800 111 999 AO Qu ss SUS ES The boiler can be isolated at the gas valve under the appliance by turning the tap through 90 1 4 turn For advice please contact your Installer Annual Service Provider or Baxi Customer Support The Service Division of Baxi You can contact Baxi Customer Support on telephone number 0344 871 1525 When contacting Baxi Customer Support it will be useful to have the Benchmark Checklist at the back of the Installation amp Service Manual to hand as it includes details relevant to the boiler and installation WARNING Do not touch flue chimney pipes Depending on the settings of the appliance the temperature of flue chimney pipes may exceed 60 C Do not touch radiators for long periods Depending on the settings of the appliance the temperature of radiators may reach 85 C Take precautions with domestic hot water Depending on the settings of the appliance domestic hot water temperature may reach 65 C CAUTION Do not neglect to service the appliance Contact a qualified professional or take out a maintenance contract for the annual servicing of
21. ions you can choose from to suit your needs Contact Baxi Customer Support 0344 871 1525 Opening hours Monday Friday 8 00am 6 00pm Weekends and Bank Holidays 8 30am 2 00pm Please note calls may be recorded for training and monitoring purposes When contacting Baxi Customer Support please have the following information to hand Boiler serial number This can be found on the appliance Proof of purchase if you do not have the boiler serial number Please note that for in warranty repairs our engineers will ask to see your service history record completed Benchmark Checklist and details of your installer These can all be found in the installation and user manual 7219718 02 08 15 13 Appendix 13 1 ErP Information Product fiche for boiler space heaters Appendix 13 1 1 Product Fiche Boiler Space Heaters 13 Baxi EcoBlue Heat ErP 12 15 18 21 24 Seasonal space heating energy efficiency class D D D Rated heat output Prated or Psup kW 13 16 19 21 25 Seasonal space heating energy efficiency 93 93 93 93 93 Annual energy consumption kWh 11183 13764 16344 18065 21506 GJ 40 50 59 65 77 Sound power level Lwa indoors dB 32 33 34 35 37 7219718 02 08 15 See For specific precautions about assembling installing and maintaining consult the relevant section as detailed on the Contents page EcoBlue Heat 29 13 30 Appendix 13 1 2 Package Fi
22. mendations rettet pee A as 2 2 1 Benchmark Commissioning Checklist 00 iii 10 Technical Specifications 3 1 Technical Data o oooooonoconornononos 3 1 1 Clearances Description of the Product 4 1 General Description seen 4 2 Operating Principle ettet erectione 4 2 1 In Operation 4 3 Control Panel Description 4 3 1 User Interaction Controller mnn ttnnnnnnnnttttnnnnnnnntttttennnnnttttttnnnnnitttttennnncet 14 4 3 2 Indicator Lights P 14 4 4 Standard Delivery 4 5 Accessories amp Options 15 4 5 1 Optional A DLL S ER 15 OPONE eee ears 16 5 1 Operation Checking Procedure amp Basic Fault Identification 16 5 2 Shutdown 5 3 Frost Protection tto tacite eti necste ido t i iba det gen tbe tee a icu 18 EID T 18 6 1 Setting the Boiler Flow Temperature esent ttes teen tennttnnntttenttttnntttnnnt 18 Maintenance 7 1 General 7 2 Maintenance Instructions esee esent tentent ennt nnne aa ennt adattato 19 7 3 Filling the System tl one sean M iatiantiaame 7 4 Venting the System 7 5 Draining the System 22 7219718 02 0
23. our warranty If your boiler is eligible for an extended warranty your installer may register the product on your behalf and provide you with the relevant documentation Please check with your installer Should this not be the case you can register your warranty online at www baxi co uk registration To activate a standard two year warranty please use one of the following methods Freephone 0800 013 7989 or Return the enclosed registration card EcoBlue Heat 27 12 28 Warranty Information Label Slide Forward EcoBlue Heat Annual Service A service must be completed every 12 months from the date of installation to maintain your warranty This service must be completed by one of the following AGas Safe registered installer engineer Baxi Customer Support call us 0344 871 1525 Please make sure that your engineer has logged the service information at the back of the installation and service manual You will be asked for your service history on any in warranty repair visit If you experience a problem with your boiler For any in or out of warranty repair Baxi Customer Support is on hand to help you Call our award winning team to arrange for one of our nationwide team of Gas Safe registered engineers to visit If your product is in warranty everything is free of charge subject to our warranty terms and conditions If it is out of warranty we can still help and offer a range of opt
24. rmance The service engineer should complete the relevant section of the Benchmark Service Record in the Installation amp Service manual after each service 4 The completed Benchmark Checklist amp proof of annual servicing where applicable will be required in the event of any warranty work IEY See Section 12 for warranty information 7219718 02 08 15 3 Technical Specifications 3 1 Technical Data NOTE All data in this section are nominal values and subject to normal production tolerances Flow Temperature adjustable 30 C to 80 C 5 C 7219718 02 08 15 Outercase Dimensions Overall Height Inc Flue Elbow 790mm Casing Height 625mm Casing Width 370mm Casing Depth 280mm Clearances Both Sides 5mm Min Above Casing Top Flue 190mm Min Above Casing Rear Flue 35mm Min Below Casing in Cupboard 35mm Min Below Casing 120mm Min Front For Servicing 500mm Min Front In Operation 5mm Min Ventilation of Compartment Where the boiler is installed in a cupboard or compartment no air vents are required for cooling purposes providing that the minimum dimensions above are maintained Technical Specifications Electrical Supply 230V 50Hz Appliance must be connected to an earthed supply Power Consumption 12 model 17W 15 model 20W 18 model 23W 21 model 25W 24 model 33W External Fuse Rating 3A EcoBlue Heat 11 12 Technical Specifications
25. rous situation causing slight physical injury CAUTION Risk of material damage Signals important information Signals a referral to other instructions or other pages in the instructions 4 gt gt D 7219718 02 08 15 Introduction 1 1 4 Abbreviations Glossary DHW Domestic Hot Water CH Central Heating GB Great Britain IE Ireland BS British Standard HHIC Heating and Hotwater Industry Council v Ww NW N NN 1 5 Extent of Liabilities 1 5 1 Manufacturer s Liability Our products are manufactured in compliance with the requirements of the various european applicable Directives They are therefore delivered with C marking and all relevant documentation In the interest of customers we are continuously endeavouring to make improvements in product quality All the specifications stated in this document are therefore subject to change without notice The manufacturer will not accept any liability for loss damage or injury arising as a result of gt Failure to abide by the instructions on using the appliance gt Failure to regularly maintain the appliance or faulty or inadequate maintenance of the appliance gt Failure to abide by the instructions on installing the appliance This company declares that no substances harmful to health are contained in the appliance or used during appliance manufacture The appliance is suitable only for installation in GB and IE and should be installed in
26. rt 0344 871 1525 and inform them of the fault code displayed Upper Horizontal Line Light ON Lower Horizontal Line Light OFF Normal Operation The XX symbol indicates the Status Light ON X X X LED H ON Light ON approx 7 sec LED Il OFF 1flash OFF D Time 1 flash OFF D Time Upper Horizontal Line Light ON Lower Horizontal Line Light OFF EcoBlue Heat 23 8 Troubleshooting 8 2 Fault Finding 1 If the boiler is not working check section 5 1 Operation Checking Procedure amp Basic Fault Identification or the fault finding table Contact your Installer Problem Possible Causes There is no domestic hot water Check that the boiler is being supplied with power and or the radiators are cold all controls set to ON Check the fuses and the switches If possible check whether the gas cock is properly open If the property has a prepayment meter ensure it has sufficient credit The boiler is not working Check if the Fault Lock out is illuminated See Section 8 1 to reset The domestic hot water is not The boiler temperature setting is below the hot enough cylinder thermostat setting The radiators are not hot The radiator valves are not open enough The temperature set point for the heating is too low check boiler amp room thermostat 24 EcoBlue Heat 7219718 02 08 15 9 Decommissioning 9 1 Decommissioning Procedure 10 Disposal 10 1 Disposal Recycling 7219718 02 08 15
27. ry an ID card with their licence number and a photograph You can check your engineer is registered by telephoning 0800 408 5500 or online at www gassaferegister co uk This manual is intended for the user of the Baxi EcoBlue Heat boiler If the appliance is sold or transferred or if the owner moves leaving the appliance behind you should ensure that the manual is kept with the appliance for consultation by the new owner and their installer The appliance is designed as a boiler for use in residential domestic environments on a governed meter supply only The selection of this boiler is entirely at the owner s risk If the appliance is used for purposes other than or in excess of these specifications the manufacturer will not accept any liability for resulting loss damage or injury The manufacturer will not accept any liability whatsoever for loss damage or injury arising as a result of failure to observe the instructions for use maintenance and installation of the appliance Various timers external controls etc are available as optional extras Full details are contained in the relevant sales literature In these instructions various danger levels are employed to draw the user s attention to particular information In so doing we wish to safeguard the user s safety prevent hazards and guarantee correct operation of the appliance DANGER Risk of a dangerous situation causing serious physical injury WARNING Risk of a dange
28. surisation If this is required on a regular basis a fault or leak is indicated Seek advice from your installer 7219718 02 08 15 7 4 Venting the System 7219718 02 08 15 Maintenance 7 If any air is present in the appliance or system it must be removed in order to prevent nuisance noises that may occur during operation The boiler has an inbuilt auto air vent to aid the removal of air and is supplied in the open position Proceed as follows 1 Open the valves of all the radiators connected to the system 2 Setthe room thermostat to the highest possible temperature and any timers to ON 3 Wait until the radiators are warm 4 Switch off the boiler 5 Ventthe radiators Work from the lowest radiator in the property 6 Open the bleed vent with the key keeping a cloth pressed against the vent 7 Waituntil water comes out of the bleed vent and then close A WARNING The CH water in the radiators will still be hot 8 Switch the boiler on 9 After venting if the system is of the sealed pressurised type check that the water pressure is still adequate O For sealed systems if the water pressure is lower than A 0 7 bar the water must be topped up recommended water pressure between 1 0 and 1 5 bar when the System is cold 10 Reset the room thermostat to the desired temperature EcoBlue Heat 21 7 5 22 Maintenance Draining the System
29. t 7 Button Light Boiler operating satisfactorily If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your installer as soon as possible 7219718 02 08 15 EcoBlue Heat 17 5 Operation Settings 5 2 Shutdown 5 3 Frost Protection 6 Settings 6 1 Setting the Boiler Flow Temperature i H Reset m I LL D A Rotary Knob Boiler Temperature Adjustment Fig 7 lt a 18 EcoBlue Heat 1 If it is anticipated that the boiler will not be used for a long period or the property is to be unoccupied it is recommended that the system is drained if the electricity amp gas supplies are to be turned off Your installer will be able to offer advice 1 To prevent radiators and the system from freezing in rooms where there is a risk of frost e g a garage or storage room a frost thermostat can be connected to the system To increase or decrease the boiler temperature 1 Turn the rotary knob to the right Fig 7 to increase the boiler temperature 2 Turn the rotary knob to the left Fig 7 to decrease the boiler temperature 3 To achieve the required domestic hot water temperature the rotary knob must be set to a higher temperature than that selected on the cylinder thermostat 7219718 02 08 15 7 7 1 7 2 Maintenance General Maintenance Instructions 7219718 02 08 15 Maintenance
30. ump installed with low temperature heat emitters at 35 C from fiche of heat pump T 50 x IP The energy efficiency of the package of products provided for in this fiche may not correspond to its actual energy efficiency once installed in a building as this efficiency is influenced by further factors such as heat loss in the distribution system and the dimensioning of the products in relation to building size and characteristics AD 3000743 01 The value of the seasonal space heating energy efficiency of the preferential space heater expressed in ll The factor for weighting the heat output of preferential and supple mentary heaters of a package as set out in the following table EcoBlue Heat 7219718 02 08 15 Appendix 13 13 1 2 Package Fiche Boilers cont I The value of the mathematical expression 294 11 Prated whereby Prated is related to the preferential space heater IV The value of the mathematical expression 115 11 Prated whereby Prated is related to the preferential space heater Weighting of boilers Psup Prated Psup 2 Il package without hot water storage tank II package with hot water storage tank 0 0 0 0 1 0 3 0 37 0 2 0 55 0 70 0 3 0 75 0 85 0 4 0 85 0 94 0 5 0 95 0 98 0 6 0 98 1 00 20 7 1 00 1 00 1 The intermediate values are calculated by linear interpolation between the two a
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