Home

USER Manual

1. SkyGW 404 SkyGW 404 User Manual V1 0 Table of Contents 1 Configure Skype Option ine 5 Let Allow Anyone Call RE E sien atertien intends teeta 5 1 2 Set Skype Always Online occs ccccccecccceevccseeeeeisescescesenscssesesesestseeecesesst 6 1 3 Disable SKYPE SOUNGS esiri nieren Sege ENEE Eege 7 14 DEDESK IE EE EEN 8 2 OKY GV 4 SO MING EE 9 21 General SENNA PAGE EE 10 Ziel SK PE ACCOUNT SEWN ssas 11 21 2 OS User ACCOUNT SENG Lassa eee 14 2 2 Contigure Setting Page svare 15 23 Aldo SOWING PE aar 17 2 4 PHONE SEWING PAGE nr 18 25 SEVU SEN le Pepe 20 3 SkyGW4 Administrator Web Management 23 AO Eee 23 3 2 Administrator Web Page asisip 24 3 2 1 View amp Modify Administrator s Ioiormaton 25 3 22 Adminstr tor LOGOU EE 26 3 3 User Account Management 27 33T ele USE 28 3 3 2 View amp Modify User s Information rrnnrnnnrennnnernnnnnnnnnnnnnrr 29 390 DEE BEE 30 3 4 Public Phonebook Management 31 3 4 1 Add Public Phonebook Contacts ccceseeesseeeeseeeeseeees 32 3 4 2 View amp Modify Public Phonebook nnnnannnennnennnnnnnnnnennnenn gt 34 3 4 3 Delete Public Phonebook Contact 35 5 UE e DEE 36 36 Tee E 37 4 SKYGW4 User Management 38 41 Jeer HEET ee vies Mass ee eege 39 4 1 1 View amp Modify User s Information rrnnrrnnnnrnnnnevnnnnnnnnnnnnnrr 40 41 2 USE ee Le EE 41 4 2 Private Phonebook Management sek 42 421 Add Private CON EE 43 4
2. s burdens and security concerns Through Skype s click to call function 0800 customer service call can be replaced by a free Skype call Enterprise can benefit cheaper communication fee and even better communication platform for B2B through the new office telephone platform Furthermore SkyGW 404 provides a very simple way to contact colleagues Usually you can call colleague s office extension number first and then call his her mobile number if he she is not in office With SkyGW 404 Cheese button function you call colleague s extension number with prefix gt key and press key all the way until you find him You don t need to memorize any phone numbers User preset a contact table with contact s reachable phone numbers There are two kinds of contact tables namely Public and Private Contact Table Employees can maintain own Private contact table through web style updates without MIS s help In addition SkyGW 404 has flexible Skype call management and statistics MIS can manage SkyGW 404 remotely SkyGW 404 also sends out immediate SMS alert to MIS if any failure happens Thanks for choosing this innovative and user friendly SkyGW 404 product nistrator to close all other applications before continuing to install SkyGW4 as below 1 Configure Skype Option After Skype accounts are logged in please adjust below options for each Skype account for better operation 1 1 Allow Anyone Call In Chat If user wants to le
3. 32 Welcome to SkyGW 4 Platform Users Phonebook CallLog Tool Profile Welcome Admin 3122 007 Add Contact Skype Account lojuichen Skype account or SkypeOut number Nickname Apple SpeedDial 17 Oon SkypeOut 1 0088635123456 g only SkypeOut 2 pos86910123456 9 4 only SIM 1 9035125456 07 onb PSTN 2 0910123456 0 95 only Delay Time 2 second Delay time f r each Email tegusemamedyvahoocom Schoolmate Others Maximum 32 characters for Skype account Maximum 20 characters for Nickname Speed Dial SkypeOut 1 SkypeOut 2 PSTN 1 or PSTN 2 Delay time for each key Sometimes user needs to add delay time for regular phone number For Example phone number is 0 123456789 and delay time for each key is 2 seconds When SkyGW4 dials above phone number it will get PSTN dial tone by dial 0 first then add 2 seconds delay before dialing the destination phone number There are options 1 9 seconds for each x Maximum 50 characters for E mail address Group There are 6 groups including Colleague Customer Family Friend schoolmate and Others With appropriate group setting user can find specific contact through Group searching 33 3 4 2 View amp Modify Public Phonebook Click Phonebook at the top panel to manage public phonebook Welcome to SkyGW4 Platform Users Phonebook CallLog Tool Profile Welcome Admin Public Contact TC All Show
4. 63 E mail this file e lt a Performance p 4 Delete this file d shortcut 2 KB Other Places Control Panel EL e Eet Ki i Starts and stop services 1 56 KE d My Computer 2 62 Services File Action View Help Eee EN ka Il m Services Local st Services Local Secondary Logon Sa Remote Registry Description Sa Removable Storage Enables starting processes under 4 Routing and Remo alternate credentials If this service is 2 FETERE stopped this type of logon access will be SS ZE unavailable IF this service is disabled Gr any services that explicitly depend on it x Security Center will Fail to stark iy Sia Shell Hardware De iy Smart Card flg System Event Noti ity Task Scheduler flg TCP IP NetBIOS H General Log On Recovery Dependencies Semice name seclogon Display name secondary Logon Enables starting processes under alternate A credentials If this service is stopped this type of gt Description Path to executable D wINDOWS System32 svchost exe k netsvor Startup type Automatic bil Service status Started Stop Pause Hesume You can specify the start parameters that apply when you start the service from here Start parameters 63 Security Accounts S SSDP Discovery 56 UK Cancel Apply Manages Enables r Offers ro Enables Stores Ss Monitors Supp
5. 10 si page Add Contact Del Contact Pages 1 1 Goto Page 1 Di Skype Account a Nickname Speed Dialf 0 SkypeOuti1 SkypeOut PSTNI3 PSTNZG4 Group M 1 iojuichen Apple 117 0066635123456 e 7769101245 Il TTI Gagege Total 1 Pages 1 1 Goto Page 1 D Coypriaht 2006 All rights reserved If administrator wants to modify contact s information click user s Skype account Any information can be modified except Skype Account When the modification is completed click Save button to save the changes Welcome to SkyGW 4 Platform Phonebook CallLog Tool Profile Welcome Admin Contact Information Nickname fgg Speed Dialj117 number 0 9 only SkypeOut 1 0088635123456 0 9 5 only SkypeOut 2 00886910123456 0 9 7 only PSTN 1 97 only PSTN 2 0 95 only DelayTimeZ TTT second Delay time for each E mail eg usemmame yahoo com amme Save Delete Contact Cancel Coypright 2006 All rights reserved Note At contact information page administrator can click Delete Contact button to delete the contact 34 3 4 3 Delete Public Phonebook Contacts Click Phonebook at the top panel and click the check box before the user Then click Del Contact button to delete the user if administrator wants to delete this user Welcome to SkyGW4 Platform Users Phonebook CallLog Tool I Profile Welcome Admin Public Contact te 117 0088635173456 sg 0088891012346 90351234 SC
6. 2 PSTN1 3 PSTN2 4 or Group 42 4 2 1 Add Private Contacts Click Phonebook at the top panel and choose Private Contact and then click Add Contact button to add contacts Welcome to SkyGVWV4 Platform My Skype FAG L Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial e m All Show 10 page Add Contact Del Contact Pages 1 0 Goto Page Skype Accounta Nickname Speed Diali 0 SkypeOut SkypeOut PSTN13 PSTNZG4 Group Total Pages 1 0 Goto Page ES Coypnght 2006 Al nights reserved User needs to fill in required information like Skype Account Skype Speed Dial and Group When user finishes editing click Save button to save the configuration or click Save amp Next button to save the current entry and continue to add a new public contact 43 Welcome to SkyGVW4 Platform Phonebook Cal Lag Profle MySkype FAG ji Add Contact Skype Account blue coor Skype account or SkypeOut number Nickname Ble Speed Dial pog 0 9 only SkypeOut 1 O 9 only SkypeOut 2 0 9 4 only PSTN 1 0 9 5 onk PSTN 2 0 9 only Delay Time 2 second Delay time f r each E mail KH eg usemamediahoo com Group Others Save Save amp Next Reset Cancel Eoypnght 2006 Al nghts resented 1 Maximum 32 characters for Skype account 2 Maximum 20 characters for Nickn
7. 2 2 View amp Modify Private Contacts rrrarnrrnnrnrnnnnnrnnnnrrnnnnennnnn 45 4 2 3 Delete Private Contacts scicnco 46 4 2 4 View Public CGontacks 46 45 Vew Users Call LOG Hasse 47 27 V A i EE 48 4 4 1 How to get Skype contacts cccecccsseccseeecseeeceeeeseeeneees 49 4 4 2 Transfer Skype contacts to Private Phonebook 51 425 EE 53 ere ELEN E 55 5 1 Make a Skype or PSTN Callesen 55 5 2 Smart Dialing Cheese Button r rrrrnnrrnnnnrnnnnrvnnnrvnnnennnnrnnnnennnnennnn 57 Se EE 61 Ee Ree EE 69 Introduction Nowadays Skype has been a popular IM for voice chat application and has been a big community worldwide However Skype scares enterprises for its strict security In order to prevent employee sending out confidential information easily many companies prohibit Skype usage in office With the increasing Skype user base and possible huge phone bill reduction many companies would like to have skype applications but still worry about security issues SkyGW 404 a four port Skype gateway product can help enterprise solve the dilemma After connecting SkyGW 404 with company s existing PBX employees can make receive Skype calls through user s extension In addition to 4 FXS ports support for Skype there are 4 FXO ports in SkyGW 404 for you to have the PSTN line when the corresponding port is not occupied by a Skype call Employees don t need to install Skype in personal PC to increase MIS
8. Audio In Microphone SoundMax HD Aude h Default OK Cancel Apply SkyGW4 device volume control User can individually adjust the speaker and the microphone volume of SkyGW4 Once the change is made the same change will be applied for four ports To adjust the audio wave input output volume drag the Microphone speaker volume scroll bar Note If user attempts to change SkyGW4 volume from Sounds and Audio Devices in control panel SkyGW4 program will adjust the volume to its default value If user attempts to change SkyGW4 s microphone volume from Sounds and Audio Devices in control panel and the volume exceeds SkyGW4 s default value SkyGW4 will adjust the volume to its maximum value Windows default audio device setting User can select an audio device for other Windows application including audio in and audio out device Some USB audio 17 devices might change Windows default audio device With this GUI user can easily change Windows default audio device for different applications This setting will synchronize with system s audio setting 2 4 Phone Setting Page This page provides the related configurations about phone settings such as Ring signal frequency selection and International busy tone setting which includes Country selection and User s busy tone parameter setting as below mr xl General Configure Audio Phone Status Ring signal frequency selection 25 Hz Ce Intemational busy to
9. Lag l Frofile H My Skype 1il FAG dl Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial All Show 10 x page Add Contact Del Contact Pages 1 0 Goto Page oT RIS ea Total 0 Pages 1 Gota Page ES Covppabt 2006 Al nights reserved 4 4 2 Private Phonebook Management Click Phonebook at the top panel to view private contacts list Welcome to SkyGVV4 Platform Phonebook _CalLog Profle Myskype oo Welcome Jud Private Contact I Private Contact Public Contact i For example ta dial private contact 101 opeed Dial Goto Page PESTEN Group Total Pages 1 0 Goto Page ES Coypnght 2006 Al nights resented Public Contact User can view public contact list Private Contact User can add delete or edit his her own contact list in the private phonebook Add Contact Add new private contacts Del Contact Delete private contacts Speed Dial 0 Contact s Skype speed dial number SkypeOut1 1 User s phone number 1 via SkypeOut SkypeOut2 2 User s phone number 2 via SkypeOut PSTN1 3 User s phone number 3 via PSTN PSTN2 4 User s phone number 4 via PSTN Group There are six groups including Colleague Customer Family Friend Schoolmate and Others User can sort the list by clicking the tab of Skype Account Nickname Speed Dial 40 SkypeOut 1 SkypeOut2
10. Log Profile Mu Skype FAQ Welcome Judi 3 12 200 Public Contact Private Contact Public Contact For example to dial a contact 0 Speed Dial e F All Show 10 page Pages 1 1 Goto a ai DI l EH me IT 1 lojuichen Apple Total 1 Pages 1 1 Goto Page 1 DI Coypnght 2006 All rights reserved 54 5 Using SkyGW4 5 1 Make a Skype or PSTN Call Below is an example to show how to use SkyGW4 to make a call Example SkyGW4 setting conditions are SkyGW4 is connected to a PBX PBX trunk number 0 for PSTN line PBX trunk number 9 for Skype line Default operation mode is VoIP mode Option j x General Configure Audio Phone Status le IN Default operation mode setting amp switch key VolP mode I Internet phone PSTN mode Regular phone Use Key to switch between VoIP amp PSTN 5 User ID is 101 6 As below Private Contact the contact s Blue Skype Speed Dial is 999 Welcome to SkyGV4 Platform Phonebook Call Log Profile hy Skype FAQ Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial 4 F All Show 10 sl page Add Contact Del Contact Pages 1 1 Goto Page 1 Di Skype Account 4 Nickname Speed Dialf 0 SkypeOutl 1 SkypeOut2 2 PSTN1 3 PSTN2 4 Group T 1 00886800024365 Chinatrust 888 Others 2 blue color Blue 999 Friend Echo M 3 ech
11. Phonebook Call Log Tool Profile P Public Contact E All Show 10 nage Total Pages 1 0 Goto Page ES Add Contact Add new public contacts Del Contact Delete public contacts Speed Dial 40 Contact s Skype speed dial number SkypeOut1 1 User s phone number 1 via SkypeOut SkypeOut2 2 User s phone number 2 via SkypeOut PSTN1 3 User s phone number 3 via PSTN PSTN2 4 User s phone number 4 via PSTN Group There are 6 groups including Colleague Customer Family Friend Schoolmate and Others With appropriate group setting user can find specific contact through Group searching Administrator can sort the list by clicking the tab for Skype Account Nickname Speed Dial 40 SkypeOut 1 SkypeOut2 2 PSTN1 3 PSTN2 4 or Group 31 3 4 1 Add Public Phonebook Contacts Click Phonebook at the top panel and then click the Add Contact button to add a contact Welcome to SkyGW 4 Platform Users Phonebook Call Log Tool H Profile Public Contact C All Show ID page Add Contact Del Contact Pages 1 0 Goto Page ES Total Pages 1 0 Goto Page ES User needs to log in as an administrator to add public contacts The required information includes Skype account Skype Speed Dial and Group When the changes are done click Save button to save the configuration or click Save amp Next button to save the current entry and continue to add a new contact
12. Transfer to Phone Book Only transfer the contacts with Speed Dial Covppoabt 2006 All nghts reserved For current software version only transfer the Skype contacts with Speed Dial to private phonebook 48 4 4 1 How to get Skype contacts Click My Skype at the top panel and then follow these steps to get Skype contacts from Skype Step 1 Click Connect Skype button Welcome to SkyGVV4 Platform SE Se 3 12 2007 A web page is attempting to use Skype contact management web page at 192 168 33 197 wants to use Skype contact management to create and manage contacts and contact groups Phonebook Call Lo Gy Skype for Internet Explorer BETA i ea Welcome Judy Mote onk support Mi Speed Dial Allo this site to use Skype contact management Ce Allow this site to use Skype contact management but ask again in the Future Do not allow this site to use Skype contact management Sian Cancel Total 0 Connect Skype Transfer to Phone Book I Only transfer the contacts with Speed Dial Skype will invoke one warning window A web page is attempting to use Skype contact management Step 2 Select Allow this site to use Skype contact management or Allow this site to use Skype contact management but ask again in the future and then click OK button 49 step 3 Click Connect Skype button again to get the contacts Welcome to SkyGVV4 Platform o
13. can follow these steps to check Step 1 Select Tools from Skype main window step 2 Select Options Step 3 Select Sound Devices Step 4 Check the column of Audio In and Audio out and make sure USBAudio00 is chosen SE File View Contacts Call Help de Q Create a Conference Call Skypeduk Add Contact Search dy SE Gr wpip 1111 Voicemail Call Forwarding Contacts EJ Dia Send 5M5 Message bluesky Skype Test Call Ringtone dn Share Skype with a Friend voip skype O1 Recent Chats Bookmarked Ghats Change Language M online 5 477 109 Users Online 67 18 Skype S Options E SS Sound Devices i S Privacy Audio 1 Le Notifications L Sounds Sound Devices Windows default device eI Hotkeys ay connection Call Forwarding amp Voicemail Video BETA Related Tasks vi Updates SMS Messages Jor Advanced 68 7 Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ferenc
14. thats Bookmarked Ghats Change Language Options E Online 5 477 109 Users Online 64 Skype Options n Al General E Privacy P notifications A Sounds amp Sound Devices Hotkeys ci Connection Call Forwarding amp voicemail video BETA Related Tasks El Updates a SMS Messages or Advanced EB Skype Manage API Access Control i E i l E x e Manage API Access Control Se Name SkYGWA4 EAE Change Publisher Not allowed to use Skype temave 65 Another program is trying to access Skype This can be a potential security risk Wat would you like to do Mame Gudd exe Publisher Allow this program to use Skype Ce Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean Ah Mame SKYGWAESE r Publisher i Allowed to use Skype For this session 66 Q 4 Why there is no audio out after finishing SkyGW4 hardware and software setup A After SkyGW4 hardware is connected to a server PC successfully SkyGW4 is recognized as four USB audio devices USBAudio00 USBAudio01 USBAudio02 and USBAudio03 in the server PC When SkyGW4 software is launched each USB audio device should correspond with each Skype account s sound device For example USBAudio00 corresponds to Skype account voip 1111 Administrator
15. 1 sca pase 1 UserName a ontact Comment F 1 Judy 101 Normal User 0 2 Alice 102 Normal User 0 Total 2 Pages 1 Goto Page 1 D Administrator can click user s name to modify password and comments When the modification is completed click Save button to save the changes Welcome to SkyGVV4 Platform Users Phonebook Call Log To al Profile User Information ser Name Judy LIserlD 101 jr ER ConrfirmPasswordlj es User Type Normal User Next gt gt Back Delete User Phone Book Save Emyrpright 2006 Al nghts resented 29 Note After viewing the detailed information administrator can decide to delete the user by clicking Delete User button Or administrator can view the user s personal phone book by clicking Phone Book button 3 3 3 Delete User Click Users at the top panel and then check the box of the user whom administrator wants to delete Click Delete User button to delete the user Welcome to SkyGW 4 Platform Users Phonebook Calllog Tool Profile Welcome Admin User List PAL Showl 10 sl page Add User Delete User Pages 1 1 Goto Page 1 D UserNamea UserID UserType Contact Comment 1 Judy 101 Normal User 0 i 102 Normal User 0 Total 2 Pages 1 Goto Page 1 30 3 4 Public Phonebook Management Click Phonebook at the top panel to view public contacts list Welcome to SkyGW 4 Platform Users
16. 11 Goto Page 1 Eoypnght 2006 Al nghts reserved m All Check All box to select all users m Show 10 20 50 Page Show 10 20 or 50 users in one page m User Type There are two kinds of users Normal User and Administrator Administrator can sort the list by clicking User Name or User ID tab 21 3 3 1 Add User Click Users at the top panel and then click the Add User button to add an user User must log in as an administrator to add user accounts The required information includes User Name User ID and Password Every user can use his her User Name to login to manage his her own private phonebook Every user is assigned an unique User ID When necessary changes are done click Save button to save the configuration or click Save amp Next button to save the current entry and continue to add a new user Welcome to SkyGW4 Platform Add User User Name Judy L t Amz led me UserlD Do 0 9 Password lees Contirm Password lege User Toye Nomal User Comments Save amp Next Save Reset Cancel Eoypright 2006 Al nights reserved Fields marked with an asterisk are required information 28 3 3 2 View amp Modify User s Information Click Users at the top panel administrator can view the list of all users Welcome to SkyGVV4 Platform Welcome Admin J Uses Phonebook Call Log Tool Profile ENEIT User List All Show 10 page or ee eee eta Pages 1
17. Fill 0 for Show me as Away when I am inactive for minutes Step 5 Fill 0 for Show me as Not Available when I am inactive for minutes Skype Options E x F When I double click on Contact or use the address Field G Privacy wl Ge Start a call Le Notifications Start a chat La Sounds i hd Show emoticons Jh Show animated emoticons an Sound Devices H Hotkeys A d Saz Connection gt a Call Forwarding amp Voicemail viden BETA o Edit my Skype Profile vi Updates C Adjust sound devices SMS Messages 2 Set connection parameters and proxies k a Advanced Save Cancel Click Save button to save configuration 1 3 Disable Skype Sounds skyGW4 needs to disable Skype generated sounds to avoid in progress Skype calls to hear other incoming Skype call prompt Please disable Skype sounds as following step Step1 Select Tools tab from Skype main window Step2 Select Options Step3 Select Sounds Step4 Click Mute All Sounds button Skype Options l 3 X P General G Privacy when D ringtone f Play sound Skype Ringtone Modern z gt Enable all sounds Reset Le Notifications AS Sound Devices My Sound Library H Hotkeys Double click each sound to play it A Tay az Connection Call Forwarding amp Voicemail video BETA De Updates Import Sounds Get
18. HER Others Total 1 Pages 1 1 Goto Page 1 Coypnght 2006 Al nghts resensed 35 3 5 Call Log Click Call Log at the top panel to view detailed call record list of all users Welcome to SkyGW 4 Platform Users Phonebook alEeg Tool pas _ Welcome Admin Call Logs Show 10 page 1 2007 05 12 16 54 08 incoming skypecall 00 00 07 2 2007 03 14 16 27 15 D lojuichen outgoing skypecall 00 13 10 3 2007 03 12 16 26 45 102 xxxxxxtest outgoing skypecall OO 10 47 4 2007 05 12 16 16 43 101 56000044365 outgoing skypeout 00 00 31 EUR 5 2007 03 12 16 03 15 101 blue color outgoing skypecall 00 02 26 6 2007 03 12 16 01 06 101 echo123 outgoing skypecall 00 00 47 Total amp Pages 1 1 Goto Page Dis Coppnabt 2006 All nights resented a h dr m Retrieve Get call logs in a period m Direction Incoming call or outgoing call m Type Skype SkypeOut 36 3 6 Tool User must log in as an administrator to import or export date and back up call logs with SkyGW4 Then click Tool at the top panel Welcome to SkyGW 4 Platform _ Users Phonebook Cal Lag Toni Profile EE SSC Welcome Admin Import Export Contact File Export Data to an Excel File FP All Users Information F Public Contacts l Private Contacts Al Export Import Data from an Excel File Backup Calllog Eoypright 2006 Al rights resenfed Export Data to an Excel File Only supports Exc
19. More Sounds Online SMS Messages or Advanced Save Cancel Click Save button to save configuration 1 4 Disable Skype Video User can disable Skype video function to avoid consuming internet bandwidth and SkyGW4 server PC resource Please disable Skype Video support as following steps step 1 Select Tools tab from Skype main window Step 2 Select Options Step 3 Select Video step 4 Disable Enable Skype Video Skype Options P General S Privacy Le Notifications La Sounds KI Sound Devices H Hotkeys A ef Fall Connection Call Forwarding amp voicemail E video BETA De Updates SMS Messages Jo Advanced x T Enable Skype Video Select webcam T Test webcam When bm ina call To Stert my video automatically Automatically receive video from ET f ane f People in my Contact List Anyone who Lallow tocallme Show that I have video to Wo one Ge People in my contact List Save Cancel Click Save button to save configuration 2 SkyGW4 Setting There are three options Option About and Exit when user clicks SkyGW4 system tray icon at the right bottom corner of Windows desktop Option Basic settings of SkyGW4 About Show the version of SkyGW4 software Exit Close SkyGW4 AP logout sub Skype and Win XP user accounts SkyGW4 1 SkyGW4 2 and SkyGW 3 Option The Option includ
20. Out Country Code 44 Skype Account Setting OS User Account Setting Default cs em 1 Default operation mode setting amp switch key SkyGW4 supports either VoIP or PSTN default operation mode There are different dial tones for Skype and PSTN modes 1 When user selects VolP as the default operation mode A Pick up an extension phone and press PBX trunk number key such as 9 from phone keypad For example press 0 key to hunt an available PSTN lines and press 9 to hunt an available VoIP line B Then user can dial a Skype call directly For PSTN call user needs to dial key first and then hears a PSTN dial tone Make a PSTN call as user did in the past 2 When user selects PSTN as the default operation mode 10 A Pick up an extension and press 0 key from phone keypad For example press 0 key to hunt an available PSTN line and press 9 to hunt an available VoIP line B Then user can dial a PSTN number directly For Skype call user needs to dial key first and then hears a Skype dial tone Then make a Skype call Default setting is VoIP mode 2 Language Three languages are supported English Simplified Chinese and Traditional Chinese If user installs SkyGW4 in the operation system whose language is not in the supported languages list then Language will be set to English automatically The default language is determined by the Select Setup Language setting during skyG
21. SY RRB oO 38 4 1 User Setting Page In this page user has below options E Phonebook Add delete or modify private phonebook View public phonebook m Call Log View personal call log Profile Modify user s information m My Skype Get user s contact list from Skype for easy private phonebook editing m FAQ Frequently asked questions Logout User logs out Welcome to SkyGVWV4 Platform Phonebook Cal Log Profle MySkype FAG Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial e All Show 10 sl page Add Contact Del Contact Pages 1 0 Goto Page ES Skype Accounts Nickname Speed Dial 0 SkypeOutt1 SkypeOut2 2 PSTNIG3 PSTNZE4 Group Total Pages 1 0 Goto Page ES Coypnght 2006 Al nights reserved 39 4 1 1 View amp Modify User s Information Click Profile at the top panel user can view and manage user s information Welcome to SkyGW 4 Platform Phonebook Call Log oo MASELE Profile User Name fuy UserD 101 Password Confirm Fassword eee User Type Normal User Comments wl Save Cowpright 2006 Al nights reserved User can modify password and comments data form Profile page Click Save button to save after modification 40 4 1 2 User Logout Click Logout bution at the right top corner of screen to logout Welcome to SkyGVWV4 Platform NE Call
22. SkyGW4 will end the current call and then dial 035123456 via PSTN directly In the meanwhile user also can dial O x 1177 from phone keypad for Apple s Skype call first If there is Skype voice quality problem or Apple doesn t pick up the call just press key SkyGW4 will make SkypeOut call Similarly SkyGW4 will call SkypeOut2 if user presses key again User can press in the same 59 way until finding Apple to talk User also can press 0 keys to talk Apple through free PC to PC Skype call to save cost Note 1 If user does not set the Cheese Button contact table pressing 1 2 3 4 will not have any effect 2 When user wants to use Cheese Button function user needs to press key 1 2 3 or 4 after key within 3 seconds Otherwise SkyGW4 will call the next available Cheese button number 60 6 FAQs Q1 What are the functions of these two DOS programs SkyGW4 Web Server amp Tomcat which are launched after completing the installation of the SkyGW4 software A These two DOS programs are used for Web server management Please do not close these two DOS programs when SkyGW4 is still under operation Q2 Why does not SkyGW4 launch second Skype AP after completing the installation of SkyGW4 software A 1 Please make sure your SkyGW4 server PC is installed legal Microsoft Windows XP software 2 Please start secondary logon service in SkyGW4 server PC as following steps Step 1 Se
23. W4 setup program is installing 3 Auto Start Up If this setting is enabled SkyGW4 program will be automatically loaded and executed when the computer operating system is started The default setting is enable 4 SkypeOut Country Code Standard SkypeOut call number format is OO or key country code local PSTN Mobile number With user s country code setting user can omit 00 country code when making a SkypeOut call and the destination is within user s country 2 1 1 Skype Account Setting skyGW4 software will ask user to fill in Skype accounts information during setup However user can follow below steps to change Skype account Step 1 Click Skype Account Setting button of General page in the GUI 11 option General Configure Audio Phone Status Default operation mode setting amp switch key Ce VoIP mode I Internet phone PSTN mode i Regular phone Use Key to switch between VoIP amp PSTH Language English M Auto start up SkypeOut Country Code 44 Skype Account Setting OS User Account Setting Step 2 Choose how many Skype accounts user needs in addition to the existing Skype account in SkyGw4 server PG The existing Skype account will be the corporate Skype account For example user needs three Skype lines for SkyGW4 then user can select 2 Skype Account SkyGW4 Skype Account E xj Skype Account E v Skype 1 joe Password S
24. all Log Profile My Skype i i FAG FAQ Corpnght 2006 All nghts reserved Q 1 How can I use my private phonebook to make a Skype call A Company s PBX needs to set a trunk number for example 9 for SkyGW4 FXS ports to make Skype calls Step 1 Press 9 key from extension phone to search available VolP line Step 2 Find your contact s speed dial number and dial User ID x Speed Dial SkyGW4 will guide you an example as below The User ID in the example is user s real ID 53 Welcome to one Platform Phonebook all Log Profile My Skype FAQ Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial 4 TC All Show 10 zl page Add Contact EE Del Contact Pages 1 1 Goto Page 1 DI SR TT Chinat rust Others 2 blue color Blue 999 Friend Echo M 3 echo123 Sound Test 00 Others Se F 4 judy lo judy lo 88 5 voip 1111 YOIPO1 11 Total 5 Pages 1 1 Goto Page 1 DI Coypright 2006 All rights reserved Q 2 How can I use public contact to make a Skype call A Company s PBX needs to set a trunk number for example 9 for SkyGW4 FXS ports to make Skype calls Step 1 Press 9 key from extension phone to search available VolP line Step 2 Find your contact s speed dial number and dial 0 x Speed Dial SkyGW4 will guide you an example as below Welcome to SkyGVV4 Platform Phonebook all
25. ame Speed Dial SkypeOut 1 SkypeOut 2 PSTN 1 or PSTN 2 3 Delay time for each key Sometimes user needs to add a delay time for a regular landline call For Example phone number is 0 123456789 and the delay time for each key is 2 seconds When SkyGW4 dials above phone number it will get PSTN dial tone by digit O first then add 2 seconds delay before dialing the destination phone number Each gt can stand for 1 9 seconds 4 Maximum 50 characters for E mail address 5 Group There are 6 groups including Colleague Customer Family Friend schoolmate and Others With appropriate group setting user can find specific contact through Group searching 44 4 2 2 View amp Modify Private Contacts Click Phonebook at top panel and then click Private Contact to view private phonebook Welcome to SkyGW 4 Platform Phonebook Call Log Profile My Skype FAQ Welcome Jud Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial TC All Show 10 si page Add Contact Del Contact Pages 1 1 Goto Page 1 D Pa o EE SES d ame dI 3 rou Total 1 Pages 1 1 Goto Page 1 DI Coypnght 2006 All rights reserved If user wants to modify contact s information click user s Skype account Any information can be modified except Skype account When the modification is completed click Save button to save the changes Welcome to S
26. e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver E Connect the equipment to an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to note that any changes or modifications made to this device that are not expressly approved may void the users authority to operate the equipment Declaration of conformity for products marked with the FCC logo in the United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause unwanted operation 69
27. el format Administrator can use this function to export data to an excel file for easier modification and then use Import Data from an Excel File function to upload to SkyGW4 for use Check the boxes of All Users Information Public Contacts or Private Contacts which administrator needs and then click Export button to export data to a file Import Data from an Excel File Only supports Excel format Administrator can use this function to upload edited user information and contact phone book to SkyGW4 Clicking Browse button to choose a file then click Import button to import the file Backup Call log Select start and end date then click Backup button to back up the call logs 37 4 SkyGW4 User Management After administrator adds the account for one user the user can use his her own account to log in SkyGW4 via IE Open user s IE browser and type in http IP 8080 like http 192 168 33 197 8080 in the address bar This will open the SkyGW4 Welcome page Please type user name and password to log in If user doesn t want to type user name and password every time for login please check the box of Remember me SkyG W4 SkyG W4 Platform Microsoft Internet Explorer EFN ED RRO AmE TAD HAH IO x OP L e O 3 53 3 H E hto 192168 33197800 Welcome to SkyGVV4 Platform User Login User Name Judy Password ees IT Remember me Login Reset Coypright 2006 Al nghts reserved ES
28. es the settings most commonly selected by users When user clicks the OK button at the bottom of Option dialogue after making a new setting the new setting will be activated and Option dialogue closes immediately If user clicks the Apply button at the bottom of Option dialogue after making a new setting the new setting will be activated immediately and user can continue to make more changes If necessary User chooses both OK or Apply button the new setting will be saved and user has the updated setting when user launches skyGW4 again User can use Cancel button to cancel the changes and Option dialogue closes immediately Besides user can click Default button to refresh settings to default settings in every pages There are following five pages 1 General Setting Page 2 Connection Setting Page 3 Audio Setting Page 4 Phone Setting Page 5 Status Setting Page 2 1 General Setting Page This option dialogue provides the basic operation settings including Default operation mode setting amp switch key Language Auto start up SkypeOut country code selection Skype Account Setting and OS User Account Setting as the below figure E E xjl General Configure Audio Phone Status Default operation mode setting amp switch key Ce Mot mode I Internet phone PSTN mode Regular phone Use Key to switch between VoIP amp PSTN Language English bi M Suto start up Skype
29. fle My Skype Fao Skype Friends List Note only support Microsoft Internet Explorer and Skype 3 0 above now Full Name Skype Account Speed Dial Total 0 Transfer to Phone Book W Only transfer the contacts with Speed Dial Coypnght 2006 Al nghts reserved Now the Skype contacts are shown as below Welcome to SkyGVV4 Platform Skype Friends List Note only support Microsoft Internet Explorer and Skype 3 0 above now Speed Dial Full Name D voip 2222 voip 2222 Assign B vor voip 1111 11 judy lo judy lo SS Echos Sound Test Service echo123 00 Total 4 Connect Skype Transfer to Phone Book I Only transfer the contacts with Speed Dial Coypright 2006 Al nghts resenred 50 4 4 2 Transfer Skype contacts to Private Phonebook After getting Skype contacts into Skype Friends list page please click Transfer to Phone Book button to transfer contacts to private phonebook Welcome to SkyGVV4 Platform P honebook Call Log Profile My Skype FAG I Skype Friends List Note only support Microsoft Internet Explorer and Skype 3 0 above now gt volp 2222 vor 3 vor voip 1111 judy lo judy la Echo Sound Test Service echo123 Total 4 Connect Skype MY ransfer to Phone Book M Only transfer the contacts with Speed Dial Coypight 2006 Al nights resenred Note Before transferring the contacts user can click Assign to edit speed dial for each user S
30. ion or the contact unavailable Through smart dialing function user can quickly switch to a SkypeOut or PSTN call by pressing two keys through phone keypad during a Skype call with a bad communication quality or the contact unavailable It is not necessary and prohibitive to hang up the current Skype call if user wants to use smart dialing function After pressing keys 1 2 3 or 4 user can either talk to the contact through SkypeOut or PSTN line The beauty of this smart call function is that user can continue the phone conversation without the efforts of looking for phone book and then making a call again Welcome to SkyGVV4 Platform manele Call Log Profile Me Skype FAG 7 Welcome Jud 3 12 2007 Private Contact Private Contact Public Contact For example to dial private contact 101 74 Speed Dial e TC All Show 10 page Add Contact Del Contact Pages 1 1 Goto Page 1 Sky pe Account a Nickname Speed Dial 0 Sky peut 1 Sky peOut 2 PSTN163 PSTN2 4 Group 1 00886800024365 Chinatrust H Others C 2 blue color Blue 999 001510 0055987654321 P ER Friend Echo F 3 echo123 Sound Test 00 Others SE F 4 judylo Juge Jo 58 F 5 voip 1114 OPO 11 Total 5 Fages 1 1 Goto Page 1 D Coypoight 2006 4 rights reserved If user is a Normal User user can only establish personal contacting information in Private Contact Administrator user can edit public contacting inf
31. kyGVV4 Platform Phonebook Call Lag Profile My Skype FAQ Welcome Jud Contact Information Skype Account blue color Skype account or SkypeOut number name speed Diaa number 0 9 only 0 9 only Delay time J second Delay time tor each E mail eg username yahoo com Group Save Delete Contact Cancel Coypright 2006 Al rights reserved 45 4 2 3 Delete Private Contacts Click Phonebook at the top panel and then click Private Contact to view private contacts list Check the boxes before the contacts which user wants to delete and click Del Contact button to delete Welcome to SkyGVW4 Platform Phonebook Calllog Profle MySkype FAQ Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial TC All Show VI sl page Add Contact L Pages 1 1 Goto Page 1 Di E Sk eg counta Nickn Nickname 5 eed Dial0 Sky Out E SkypeOut 22 2 PSTN PSTN2 4 Group V Blue 999 Friend Total 1 Pages 1 1 Goto Page 1 DI Coypright 2006 Al rights reserve 4 2 4 View Public Contacts Click Phonebook at the top panel and then click Public Contact to view public contacts list Only administrator can modify public contacts information Welcome to SkyGVW4 Platform Phonebook Call Log Profile MySkype FAQ Welcome Judy 3 12 2007 Public Contact Private Contact Public Contact F
32. kype 2 Skype Name Password Skype Mame voip 4444 Password Re Apply Cancel 12 Step 3 Enter new Skype name or password the maximum length allowed is 31 alphanumeric characters Click Apply to save the changes Step 4 After the changes is saved a warning message will come up to remind user to re launch SkyGW4 software Then click OK AN Please re launch AP to make Skype account setting effective Tip JQuick Skype login After creating a Skype account check the box of Sign me in when Skype starts to launch Skype immediately as below File view Contacts Tools Call Help Welcome to Skype Skype Name froip 2222 Don t have a Skype Marne Password feste Forgot your password lw Sign me in when Skype starts lwo Start Skype when the computer starts Not Connected D T ot 13 2 1 2 OS User Account Setting After installed SkyGW4 software will automatically create three Windows user accounts in SkyGW4 server PC SkyGW4 1 SkyGW4 2 and SkyGW4 3 There are default passwords admin If user wants to change OS user account or password please refer the following steps Step 1 Click OS User Account Setting button of General page in the GUI mo x General Configure l Audio Phone Status Default operation mode setting amp switch key Ce VoIP mode I Internet phone PSTN mode Regular phone Use Key bo switch be
33. lect Control Panel from Windows start menu Step 2 Select Administrative Tools Step 3 Select Services Step 4 Double click Secondary Logon for secondary logon properties window and click Start then OK buttons to enable the service EG Al myc t Ce E mail LEE e gd Outlook Express r ig Control Panel Skype 3 GC Set Program Access and Defaults w windows Media Player Sia Administrative Tools 2 Windows Messenger Printers and Faxes Files and Settings Transfer po Search STG Wizard ern SCH Run Notepad All Programs Log OFF 0 Turn OFF Computer Start 61 E Control Panel loj x File Edit View Favorites Tools Help 3 sack 7 gt 7 K Search gt Folders BBE Address Je Control Panel amp B Accessibility Add Hardware Add or Switch to Category View Options Renow w neee Automatic Date and Time Zn Windows Update Tools Updates g Help and Support 3 T Display Folder Options Fonts Configure administrative settings for your comp vg Control Panel Lo See Also CG BS Administrative Tools File Edit View Favorites Tools Help Qa O 3 Address 4 Administrative Tools SMOrecue 2 KB zi Event Viewer Shortcut 2 KB File and Folder Tasks A mij Rename this file Gi Move this File H Copy this file copy Local Security Policy GG Publish this File to the Shortcut web ZER
34. llowing steps Step 1 Pick up an extension phone Step 2 Press 9 key from phone keypad then user will hear a VoIP dial tone Step 3 Press key to switch to PSTN mode and then user will hear the familiar PSTN dial tone Make a PSTN call as user did in the past 56 Make a SkypeOut Call Step 1 Pick up an extension phone Step 2 Press 9 key from the phone keypad then user will hear a VoIP dial tone Step 3 Press a phone number such as 00 1 408 3456789 00 Country Code PSTN number mobile number Note For Skype version later than version 2 5 user can omit 00 country code when making a SkypeOut call by selecting a corresponding country after clicking Dial tab as below File View Contacts Tools Help Q Ae 28 4dd Contact Search Call Phones Conference ar HEXSEXTESC Mo new events A My Account J Contacts B Dial A History You need Skype Credit to call ordinary phones Buy Skype Credit 1 Select the country region you are dialling to United States Vatican City State Holy See venezuela vietnam Virgin Islands British 5 967 724 Users Online 5 2 Smart Dialing Cheese Button skyGW4 provides a smart dialing Cheese Button function User can edit own 57 phonebook to add Skype contacts SkypeOut and PSTN numbers in below private contact table then start to enjoy the convenience of smart dialing function whenever there is a bad Skype communicat
35. ne setting County selection United Kingdom gt User s busy tone parameter setting Bust tore parameter Frequency 400 Hz I Period 400 ms Dit Period 400 me Frequency 400 Hz Orn Bernad 400 m TT Pernod 400 ME Default OK Cancel Apply 1 Ring signal frequency selection Here supports four types of ring signal frequency 20Hz 25Hz 30Hz amp 50 Hz User can choose a proper ring signal frequency according to the ring frequency of the phone user adopts Usually the ring signal frequency adopted in the U S A is 20Hz The ring signal frequency in Europe is 25Hz The ring signal frequency adopted by the major countries in the world ranges from 20 to 50Hz The default setting is 25Hz 2 International Busy Tone Setting User can choose the living country from 18 country selection list to get the familiar busy tone When user can t find the living country from the list user can configure the busy tone parameters themselves if they know the appropriate setting and then click OK By selecting a country the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case user might encounter busy tone detection and unfamiliar busy tone problems even selecting user s country User can configure the busy tone parameters
36. o123 Sound Test 00 Others Se M 4 judy lo judy lo 88 5 voip 1111 YOIPO1 11 Total 5 Pages 1 1 Goto Page 1 D Coypright 2006 All rights reserved 55 7 In Public Contact the contact s Apple Skype Speed Dial is 117 Welcome to SkyGVV4 Platform Phone book Call Log Profile hy Skype FAQ Welcom e Jui d 3 12 200 Public Contact Private Contact Public Contact For example to dial public contact 0 Speed Dial e T All Show 10 zl page Pages 1 1 Goto Page 1 DI Skype Nickname S224 signe Outt gn SkypeOut 2 PSTN1 3 PSTN2 4 Gi Account Mekmame Gagn SkvpeOutt et Skype Quizit7 FSM PSINEN Group m laighen Appi 117 H 0088635123456 00886910123456 SSES SE Gase Total 1 Pages 1 1 Goto Page 1 D Make a Skype Call 1 Make a Skype call using Private Contact as following steps Step 1 Pick up an extension phone Step 2 Press 9 key from the phone keypad then user will hear a VoIP dial tone Step 3 Dial 101 999 Dialing format User ID x speed dial number keys from phone keypad to make a Skype call 2 Make a Skype Call using Public Contact as following steps Step 1 Pick up an extension phone Step 2 Press 9 key from the phone keypad then user will hear a VoIP dial tone Step 3 Dial 0 x 117 Dial format 0 x speed dial number keys from phone keypad to make a Skype call Make a PSTN Call Make a PSTN call as fo
37. od setting The default setting is 24 hours Example 1 After administrator used voip skype 01 Skype account to send a command Line1 to voip 1111 Skype account in SkyGW4 SkyGW4 will report line1 detailed status to administrator as below 21 Add L Send File e More p e Options E het history enabled what does ths nean voip skype 01 says 11 41 40 AM Skype Account voip 1111 Skype Ready Skyow4 Ready Connection Free 4187 TWD Skype Out Credit D E3 Emoticons A Set Font Vie Online History on s 2 After administrator used voip skype 01 Skype account to send a command Line All to voip 1111 Skype account in SkyGW4 okyGW4 will report all lines detailed status to administrator as below Add 4 Send He More J v Options voip skype 01 says 11 46 07 AM it ry voip 1111 voip 1111 Ready Ready Connection Free Skype Out Credit 41 87 TWD Line2 Skype Account voip 2222 Skype Ready SkyG 4 Ready Connection Free Skype Out Credit 68 94 EUR Woip 3333 Ready Ready Connection Busy Skype Out Credit 64 EUR E 11 46 11 AM Ad mare pennie to HE het Line4 Gr voip skype 01 IE i Emoticons Set Font History o
38. or example to dial public contact D Speed Dial All Show 10 zl page Pages 1 1 Goto Page 1 DI Skype Account a Nickname Speed Dial 0 SkypeOut SkypeOut2 2 PSTN1 3 PSTN2 4 Group C 1 Iojuichen Apple 117 QNSEES5123156 SI US Colleague Total 1 Pages 1 1 Goto Page 1 D Coypriaht 2006 All rights reserver 46 4 3 View User s Call Log Click Call Log at the top panel to view personal call log Welcome to SkyGVW4 Platform Ss honebook Call Log F Profile fly Skype FAG d Call Logs ta Pages 1 1 1 2007 05 12 16 16 43 06000044365 outgoing skypeout 00 00 31 2 2007 03 12 16 03 15 101 blue color outgoing skypecall 00 02 26 3 2007 03 12 16 01 06 101 echol23 outgoing skypecall 00 00 47 Total 3 Pages 1 1 Goto Page 1 D Coppnabt 2006 All nights resented m Retrieve Get call logs in a period m Direction Incoming or Outgoing call m Type Skype SkypeOut 47 4 4 My Skype Click My Skype at the top panel Click Connect Skype and then Transfer to Phone Book tabs to get Skype contacts from Skype and import the contacts to user s private phonebook for editing Welcome to SkyGVV4 Platform Phonebook CallLog Profle My Skype FAQ Welcome Judy Skype Friends List Note only support Microsoft Internet Explorer and Skype 3 0 above now are ETE eee ih a ee ener ee eae a Status Full Name Skype Account 2 Speed Dia Total 0 i i anni ct Sky el
39. ormation in Public Contact What does Cheese Button work m Press 1 Make a SkypeOut call with SkypeOut number m Press 2 Make a SkypeOut call with SkypeOut2 number m Press 3 Make a PSTN call with PSTN1 number m Press 44 Make a PSTN call with PSTN2 number 58 m Press 40 Call contact s Skype account m Press Whenever user presses key SkyGW4 will search for next available phone number in this contact table according to the ordering of phone number list to make the call For example user wants to talk with apple and the possible procedures are as below Welcome to SkyGVV4 Platform Phonebook CallLog Profle MySkype FAQ Public Contact Private Contact Public Contact For example to dial public contact Speed Dial 4 FP All Show 10 ei page Pages 1 1 Goto Page 1 All Nickname PPE SkypeOut 1 SkypeOut 2 PSTN163 PSTN2 4 Group Accounts Diali 0 Total 1 Pages 1 1 Goto Page 1 v ved 1 Make a Skype call to apple by pressing 0 117 from phone keypad If Skype s voice quality is not very good or Apple doesn t take the call user can press 1 or 2 keys for a SkypeOut call or 3 or 4 keys fora PSTN call 2 For example user presses 2 keys for SkypeOut2 SkyGW4 will end the current call and dial 00886910123456 via SkypeOut directly 3 If user presses 3 keys for PSTN1
40. orts Provides Manages Enables Tracks e Enables Enables ay i Er Ze i Mame Description Status Sk Ss Remote Procedure Provides Started start the service Sa Remote Procedure Started Started Started Started Started lol gt DU Q 3 Why I still can t use SkyGW4 after the hardware and software are successfully installed A SkyGW4 AP is launched and everything seems OK but administrator can not use SkyGW4 for Skype calls For this case administrator can configure Skype access control in Privacy Option as following steps Step 1 Select Tools from Skype main window step 2 Select Options Step 3 Select Privacy Step 4 Select Manage other program s access to Skype step 5 A Manage API Access Control window will pop out Step 6 Select SkyGW4 EXE tab then select Change or Remove to allow skyGW4 to access Skype After setting is changed SkyGW4 will work when PC restarts next time Administer can select Allow this program to use Skype in order to prevent the warning information popping out every time Skype voip 1111 File View Contacts Call Help de Create a Conference Call HL Skypedut Add Contact Search dy E Gr voip 1111 voicemail Call Forwarding ij Contacts EJ Dia Send 5M5 Message Apple bluesky Skype Test Call Ringtone du Share Skype with a Friend voip skype 01 Recent
41. p Q d 22 3 SkyGW4 Administrator Web Management 3 1 Administrator Login Open internet browser and type http localhost 8080 or SkyGW4 Server PC s IP like http 192 168 33 197 8080 in the address bar This will open SkyGW4 user login page Type user name and password to login The default value for both User Name and Password are admin If administrator doesn t want to type User name and Password everytime when user enters the welcome page please check the box of Remember me SkyG W4 SkyG W4 Platform Microsoft Internet Explorer B jx BRO SEO eg BHREw IAD HAW r O O ha G Dee Jane s BL J HD http Mocalhost 8080 Welcome to SkyGVWV4 Platform User Login User Name Password IT Remember me Login Reset Coypright 2006 F3 Al rights reserved Se Note Administrator can modify User name and Password from Profile tab and click Save button Please refer to 8 2 1 for details 23 3 2 Administrator Web Page In this page administrator can have below options m Users Add delete or modify user account Phonebook Add delete or modify public phonebook Call Log View users call log Tool Import or export phonebook and call log Profile Modify administrator s information Logout Administrator logs out Welcome to SkyGW 4 Platform if Users E Phonebook Call Log Tool Profile All User List FP Al Show 10 zi
42. page Add User Delete User Pages 1 0 Goto Page ES User Name a User ID User Type Contact Comment Total 0 Pages 1 0 Goto Page Coypnght 2006 All nghts resented 24 3 2 1 View amp Modify Administrator e Information Click Profile at the top panel administrator can view administrator s information Welcome to SkyGW 4 Platform Phonebook Call Log Tool d Profile H Welcome Admin Profile User Name fadmin LserlD 0 Password ZZ Confirm Password feeeee User Type Administrator admin ja Comments Save Eoypright 2006 Al nights reserved can modify User name and Password from Profile and click Save button 25 3 2 2 Administrator Logout Click Logout bution at the right top corner of the screen to logout Welcome to SkyGW 4 Platform Users Phonebook Calllog Tool Profle User List Add User Pages 1 0 Goto Page ES m Al Show 10 sl page Delete User Comment Type Contact Total Pages 1 0 Goto Page ES Coypnght 2006 All nghts resented 26 3 3 User Account Management Click Users at the top panel administrator can view the list of all users Welcome to SkyGW 4 Platform i Users Phonebook Call Log To a l ae rofile User List Show 10 vl page User Name a 1 Pages 1 1 Goto Page Contact Comment Iv 1 Judy 101 Normal User W 2 Alice 102 Normal User 0 Total 2 Pages
43. peed dial number can be up to 20 digits AES eA ea E sl Bang Please assign a Speed Dial number to voip 2222 SCH Err Km Skype Friends List Note only support Microsoft Internet Explorer and Skype 3 0 above now voip 2222 voip 2222 gn Next window shows how many Skype contacts will be saved in private phonebook and then click OK to save Welcome t SS honebook Call Log Profile My 51 http f192 168 33 197 5080 Do amp kypelpload jsp Microsoft Internet Explorer loxr O blid Op frem SE L ED ar Ss 192 168 32107 080DoSkypeUplnadj isp Jm EG Ges Pk DE I Microsoft Internet Explorer AN Added or modi 3 phone book ont Sa After finishing transfer contacts the screen will show the transferred private contacts and user can have more editing Welcome to SkyGVV4 Platform Phonebook Calllog Profle MySkype FAQ Private Contact Private Contact Public Contact For example to dial private contact 101 Speed Dial 4 F All Show 10 page Add Contact Del Contact Pages 1 1 Goto e di 1 008868000243565 Chinatrust HO Others C 2 hue color Blue 999 Friend Echo 3 echol23 Sound Test CO Others 5e FP 4 judy lo judy lo 58 IT 5 yoip 1111 DIPROT 11 Total 5 Pages 1 Goto Page 1 52 4 5 FAQ Click FAQ at the top panel to view frequently asked questions Welcome to SkyGVV4 Platform Phonebook C
44. t any Skype user call SkyGW4 user must adjust Skype settings as following steps step 1 Select Tools tab from Skype main window Step 2 Select Options Step 3 Select Privacy Step 4 Check anyone box of Allow calls from Step 5 Check anyone box of Allow chats from Skype Options P General Allow calls from Ce anyone only people From my Contacts only people I have shared my details with s Privacy Le Notifications und Allow chats from fe anyone Pr only people from my Contacts Lah Sound Devices C only people I have shared my details with Keep chat history For Forever Clear Chat History H Hotkeys A IS Allow my status to be shown on the web Learn more TAF Connection SCC Q Call Forwarding amp Voicemail GH video BETA Related Tasks EI Updates EEE Manage other programs access to Skype SMS Messages Ne Manage blocked users x 2 Advanced Save Cancel Click Save button to save configuration 1 2 Set Skype Always Online By default Skype status will show as Away when you are inactive for 5 minutes and shows as Not Available when you are inactive for 20 minutes Please set both values to O minutes to show the Skype status as always online by following steps step 1 Select Tools tab from Skype main window Step 2 Select Options Step 3 Select General Step 4
45. themselves if they know the appropriate setting Enable user s busy tone parameter setting option as below figure and fill in appropriate parameters and then click OK The parameter will be saved and active The default international busy tone country setting is decided by the Select Setup Language selection when SkyGW4 Is installed For example when user selects English the default country will be United Kingdom SkyGW4 Supports busy tone for 23 countries now 19 2 5 Status Setting Page This page shows all status of 4 ports in order to let administrator manage effectively SkyGW4 will send the line status H W amp S W status Skype status Connect status and SkypeOut credit to administrator as below Detion LUC General Configure Audio Phone Status Status Inlse Detailed Line 1 V Linel SkyGw4 statue Hw Ready 7 Line Skype status Ready P Connect status Free mi Skypelut status 282 EUR mi Line 2 Send alter to Administrator Skype Account Chat voip skype 01 Phone number SMS KE es i Send SkypeOut credit expiration message SkypeOut credit threshold 2 EUR f Report line status via Skype chat i Auto send 1 hr OK Cancel Apply Status Green Skype Online Red Skype Offline Do Not Disturb or using Skype phone call In Use Red indicates a Skype call or PSTN call is undergoing Green indicates this line is ready for use Detailed informa
46. there is a physical connection to CO side When user enables one FXS port status LED of this port will be green and Skype account for this port will work However SkyGW4 will set this port as busy status if this port is disabled even Skype account is set 15 General Configure audio Phone status ye E B G amp G amp amp FXO4 FXO3 FXOZ FXO FXS4 Foi FXSZ FAST Default FXS Foreign Exchange Station which can connect with analog telephone or PBX PSTN card FXO Foreign Exchange Office which can connect with landline PSTN or PBX extension card User can enable or disable FXO1 FXO4 and FXS1 to FXS4 ports separately Notice It is strongly recommended that user enables all FXS FXO ports for first time setup If user doesn t enable FXO for one port SkyGW4 can t detect whether there is a landline connected or not even there is a real physical connection If user doesn t enable FXS for one port SkyGW4 will disable the corresponding Skype account for that port 16 2 3 Audio Setting Page In Audio setting page user can change audio settings including SkyGW4 device volume control and Windows default audio device setting mer xj General Configure Audio Phone Status DkuawWA device volume control Speaker EEE Microphone a Windows default audio device setting Specify sound device for other applications such as media player etc Audio Dut Speaker ScundMax HD Audio D
47. tion Administrator can view status per port If administrator checks box of Line1 there will show Line1 detailed status User can check all boxes to know four ports Status 20 Detailed information includes 1 SkyGW4 status HW Ready or HW Fail 2 Skype status Ready Log out DND Can not login or Off line 3 Connect status Free Busy Incoming PSTN Call Incoming Skype call Outgoing Skype call or Outgoing SkypeOut call 4 SkypeOut status No SkypeOut authority SkypeOut credit expired or how much credit does the line have Send alert to Administrator SkyGW4 can send message to administrator via Skype chat or SMS Short Message Service to inform some critical events Skype Account chat Input Skype account which SkyGW4 sends alert message Phone number SMS When SkypeOut credit expires or landline is not properly SkyGW4 will send SMS message to these phone numbers SkypeOut credit After checking the box of Send SkypeOut credit expiration message user can set SkypeOut credit threshold for sending warning message Report line status via Skype chat After checking the box SkyGW4 will send line status to administrator s Skype account based on administrators command For example administrator sends command Line1 to SkyGW4 and SkyGW4 will reply line1 detailed status Auto send After checking the box SkyGW4 will automatically send four line s detailed status to administrator by a time peri
48. tween VoIP amp PSTN Language English bil M Suto start up SkypeOut Country Code 44 Skype Account Setting OS User Account Setting Default mt O Step 2 Choose how many extra OS user accounts user needs In order to have four Skype lines support from SkyGW4 user needs to add three OS User Accounts to match the Skype Account setting It is recommended that user can create extra three OS User Accounts for future expansion step 3 Enter new account name the maximum length allowed is 32 alohanumeric characters And enter the new password the maximum length allowed is 31 alohanumeric characters Click Apply to save the changes 14 SkyGW4 05 User Account x Account 1 Account Name Skyt 1 derkerkerkubeberberkerkkebterkerkerkekekterk Password Account 2 Account Name Password Hj TR Account Name HE Apply Cancel Step 4 After modification a warning message will come up to remind user to re launch SkyGW4 software Then click OK to finish modification AN Please re launch AP to make Skype account setting effective 2 2 Configure Setting Page User can configure SkyGW4 to enable or disable each FXS FSO port When user enables one FXO port status LED of this port will be green When this port is enabled SkyGW4 will monitor whether the port has a real physical connection to CO side However the port doesn t work if user disables the port red status LED even

USER Manual

Contents

Download Pdf Manuals

Related Search

Related Contents