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PIC ProTraq User`s Guide

1. Figure 10 Associated Sessions Listing Tool Bar Columns selector enable to choose columns that should be displayed Filter enables a filter to be built for the sessions listing All records applies a filter to the listing by selecting from the drop down list First page displays the first page of records Previous page displays the previous page of records Next page displays the next page of records Last page displays the last page of records Page Size shows the number of records on each page Set Size sets the size for the number of records on each page Record number shows what page you are on in the listing for example 21 60 means you are on the 21st page out of 60 total Refresh refreshes the listing Export exports screen data Permissions sets user privileges Printable page allows to display a page with only the list that could printed Synchronize and Activate Configuration synchronizes and activates the selected session De Activate Configuration de activates the selected session Disassociate Configuration disassociates the session with the configuration and moves the session to the Compatible Sessions tab e Last refresh displays the last refresh time of the list Compatible Sessions Listing Tool Bar The following icons are located on the Compatible Sessions listing tool bar Z 8 Allrecords 841S 50 el yo Bl sl S LastRefresh 07 42 01 A Figure 11 Compatible Sessions Listing
2. Fill in the appropriate schedule information e Select Next The Historical KPI Summary screen opens 61 i J zg Q o Ir seins wm Name Purge Protraq Input session Query Output session Scheduling Cance lt lt Previous __ Finish Figure 24 Historical KPI Summary screen e Check to confirm that all the information for the scenario is correct e Select Finish ProTraq saves the scenario and returns you to the Scenario screen e Torun the KPI calculations on historical xDRs highlight the scenario and select the Run icon The Query Settings window opens and allows you to select the First selected date and time and Second selected date and time for the scenario MEE Query settings 20 09 2009 11 40 00 First selected datetime Last selected datetime Last datetime 24 09 2009 15 14 09 Scan panied Figure 25 Query Setting Screen e After choosing the First and Second date and time select Apply to run the scenario While the scenario is running you can get updated processing information by hovering your mouse over the Status section which shows Begin date and End date and the Current Progress section which shows the percentage of the scenario processed the number of xDRs processed and the number of KPIs processed Note It is important to take note of privacy settings related to historical scenarios To allow other users to view a scenario all four components the scenar
3. 1 minute 5 minutes 15 minutes 30 minutes 1 hour 1 day and 1 week The time interval between two threshold controls Alarms period Valid values are 30 seconds 1 minute 5 minutes 15 minutes or 30 minutes User information Any additional user information about the configuration i o The time that the configuration was created in Creation time DD MM YYYY format Table 11 Configuration Information 21 Use any of the columns to sort the configurations in the display using the drop down lists at the top of each informational column When a configuration is highlighted in the top of the work area the bottom displays the associated and compatible sessions Sessions View Configurations Tool Bar The following icons are located on the Sessions View Configurations tool bar 2 7 8 All records Y 50 A Wi 2 ll Figure 13 Sessions View Configurations Tool Bar Columns selector enable to choose columns that should be displayed Filter enables a filter to be built for the configuration listing All records applies a filter to the listing by selecting from the drop down list First page displays the first page of records Previous page displays the previous page of records Next page displays the next page of records Last page displays the last page of records Page Size shows the number of records on each page Set Size sets the size for the number of records on each page Record number shows what p
4. 6048000 COMMENT MobileActivityDPl POINTCODEFORMAT 0 0 8 8 8 0 INSTANCE INSTANCEOID SECTION COLUMN 0 FIELD On APN NAME APN TOPFIELD 2 SECTION COLUMN 1 CUMULATIVE Packet uplink NAME UP FIELD UplinkPackets SCALE 1 FILTER 0 SECTION LINE 0 TOP 30 0 3 NAME Service CRITERIA Application 1000 99000 ORDER 7 1 FILTER 0 Figure 16 fse file format Filtering the configuration and session listings To filter the information that displays in the Configuration and Session listings follow these steps e Highlight the configuration from the listing and select the Filter icon e Select a filter from the drop down list or build a new filter by entering the following information The name of the filter A description of the filter characteristics Table 40 Filter Details e Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C e Select a field from the drop down listing Note When you select a field the field description is available by clicking on the question mark next to the field name Enter an operator Valid operators are Less than or equal to Greater than or equal to Greater than Table 41 Operators e Enter a value for the filter or select one from the drop down list Note gt The format supported for IP V4 is as usual 4 groups in decimal separated by gt XXX XXX
5. XXX XXX gt The format supported for IP V6 fields is 8 groups in hexadecimal separated by with canonical way XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX gt It will be possible to use prefixes notation to be able to find range This will be available for IPV4 and V6 For Example 1082 8 800 200C 417A 11 Will search all IPs between 10800000000000000000000000000000 AND O9FFFFFFFFFFFFFFFFFFFFFFFFFFFFF gt In IP V6 all IP Addresses with 0 in the first 96 bits are considered as V4 and will be displayed as V4 and will never be presented as XXX XXX XXX XXX e To add an additional characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button e When you have finished adding filter conditions select Save to save the filter conditions in the All Records drop down list e When the filter saves select Apply The filter is applied to the listing and the list refreshes Importing and exporting files ProTraq enables you to import pre defined ProTraq configuration files It also allows you to export the ProTraq configuration or dependent objects to a file Importing a file into ProTraq Complete the following steps to import a ProTraq Configuration file e From the Main page select File gt Import The Import ProTraq Configuration screen opens e Click the Browse button to search for the File Name of the file to import e Enter
6. are specific to the type of column included in the configuration or session When configuring alarms you will see slightly different choices for each column type Note Alarms cannot be configured for a Field Value column since the column is not a counter Note The drill down feature is not available for alarms that occur during an upgrade Drill down is available on all alarms occurring once the upgrade has been completed Use the following steps to configure alarms Highlight the configuration from the listing and select the Modify Configuration icon In the Matrix view right click on the cell in the row where you want to insert the alarm Define the alarm for the cell by selecting the Plus icon Choose the severity Min Minor or Maj Major from the available icons Note You can define only one event per severity e Select the operator Valid values are Table 34 Operators e Define the threshold for the alarm event The alarm threshold for Cumulative Counter and Data Counter columns are expressed as integers If you are configuring an integer alarm skip Step 7 and go to Step 8 The alarm threshold for a Ratio column is expressed as a percentage if the Express as percentage checkbox is selected If it is not checked the column is expressed as an integer If you are configuring a percentage alarm go to Step 7 43 e Select whether to use a default constraint or a custom constraint To define a custom constraint spec
7. in the toolbar displays the last refresh time of the list 24 Select Protocol Session List Protocol List ES e All records Subsystem e ral TEENS ixpOO7S_Pool ixpDO7S_Pool DEFAULT 5 0 0 ixpOO7S_Pool DEFAULT tekelec 5 0 0 ixp0075_Pool DEFAULT i 5 0 0 lixpDO7S_Pool DEFAULT 5 0 0 ixpOO07S_Pool DEFAULT i ixpOO7S_Pool NOT APPLICABLE 5 0 0 ixpDO7S_Pool DEFAULT ixpDO7S_Pool DEFAULT SEnrich 5 0 0 ixpOO7S_Pool DEFAULT SEnrich ixpOO7S_Pool DEFAULT SEnrich 5 0 0 ixpOO7S_Pool DEFAULT SEnrich ixp1075_Pool DEFAULT tekelec ixp1075_Pool tekelec ixp1075_Pool tekelec lt lt y7 Done i D Cancel Figure 14 Session List After selecting the protocol click the Next button e Define the statistical storage settings by entering the following information Statistical Valid options are Local Storage a statistical session is created Session Storage for each associated xDR session on the same storage as the XDR session or a specific IXP server a single statistical session is created on this specific IXP server used for all associated xDR sessions Statistical Name of the ProTraq Statistical Session used to store KPIs Valid Session Name characters are case sensitive alphanumeric values A to Z ato z 0 to 9 and the underscore _ The name must start with a letter and is limited to 30 characters no spaces allowed Statist
8. is not generating KPIs Synchronization Status The synchronization status of the session This information only displays on the Associated Sessions tab SYNC the configuration is identical on NSP and IXP NOT SYNC the configuration is not identical on NSP and IXP Note All ProTraq configurations are in a NOT SYNC state after a major upgrade from a previous release to PIC 7 1 Dictionary Type Dictionaries describe a session by providing its column names titles syntax data type and other information A dictionary is a text file with an a7d extension that is physically stored on a server Dictionaries must be present in the NSP database in order for NSP applications to use them Valid dictionary types are Capture Reconstitution Statistics SUDR Archive Sessions store information in a long term storage area Single Sessions store information for a single protocol Subsystem The subsystem where the session is built and stored User information Any additional user information about the configuration Creation Time The time that the configuration was created in DD MM YYYY format Table 9 Information Details Note Last calculated time shown as a tooltip for Start date End date columns denotes the last update time from IXP Associated Sessions Listing Tool Bar The following icons are located on the Associated Sessions listing tool bar fe lei Alrecords 4 P D50 el Bl ES el El Lastrefresh 07 30 14 O O
9. order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session e Inte Matrix view right click on an existing column e Select to add a column to the right or the left of the existing column e Select Data as the column type Select Next e Enter the column name and description Select Next Note Valid characters for the column name are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name must start with a letter and is limited to 29 characters with no spaces allowed Note Using the name of a ProTraq default column Period End Duration Sample Instance Corner or Line will prevent KPI generation due to duplicate field names Do not use any of the default names when naming a column e Select a filter from the drop down list or build a new filter by entering the following information iter ame The name of the filter A description of the filter characteristics 33 APA AAA Table 23 Filter Details Note When modifying the filter the drilldown function is disabled and a warning icon is displayed e Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C e Select a field from the drop down listing Note When you select a field the field description is available by clicki
10. the protocol name using one of the following methods gt Type in any protocol name sequence ProTrag filters the appropriate entries as you type gt Select a protocol using the Select Protocol from button Select the protocol from either the Sessions tab which specifies the protocol associated with the session or the Protocol tab which specifies an individual protocol When the protocol is selected click the Done button e After selecting the protocol click the Next button e Select the ls Password Encrypted checkbox if working with a password encrypted file Type in the Password if appropriate e Select Windows Configuration e Select the Import button to complete the process The configuration is imported and appears in the ProTraq configuration screen Exporting a ProTraq configuration Follow these steps to export a ProTraq configuration e Highlight the configuration and select the Export ProTraq Configuration icon e Select to save the file or open it in a program of your choice e The ProTrag configuration opens or saves in fse format Exporting dependent objects ProTraq allows you to export the following dependent objects into a csv format gt ProAlarm Map uses configuration alarms 54 gt Historical Scenarios uses configurations gt ProPerf Dashboards uses configuration statistic lines gt Scheduler information Follow these steps to export dependent objects e Highlight the configuration a
11. to sort on and choosing lowest or highest values for the column Define the counters by entering the number of statistical lines in the Top field and the maximum number of xDRs counted by the system during the session Select Next Select a filter from the drop down list or build a new filter by entering the following information nenn The name of the filter A description of the filter characteristics Table 20 Filter Details When modifying the filter the drilldown function is disabled and a warning icon is displayed Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C Select a field from the drop down listing Note When you select a field the field description is available by clicking on the question mark next to the field name Enter an operator Valid operators are 31 Greater than or equal to lt E len O O Table 21 Operators Enter a value for the filter or select one from the drop down list To add a second characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button When you have finished adding filter conditions select Finish A summary of the row displays along with a warning icon informing you that the drill down function will be disabled if you save the filter If all the information is correct select Finish T
12. up a section where you can modify the configuration details Note While modifying a configuration the system backs up the configuration information every 5 minutes Once a backup occurs the history matrix displays on the screen The history matrix displays up to 10 automatically backed up versions of the configuration with the most recent being marked with an asterisk You can revert to a previous version using the drop down list Regardless of the automatic backup feature it is recommended that you periodically save your information manually e Modify the following information Note The Configuration name and Dictionary cannot be modified User Information Optional information to describe the configuration Valid options are Local Storage a statistical session is created for each associated xDR session on the same storage as the xDR session or a specific IXP server a single statistical session is created on this specific ICP server used for all associated xDR sessions Statistical Session Storage Name of the ProTraq Statistical Session used to store KPIs Valid characters are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name must start with a letter and is limited to 30 characters no spaces allowed Statistical Session Name Statistical Period The accounting duration that the configuration works before recoding KPIs Valid values are 30 seconds 1 minute 5 minutes 15 m
13. Administrator s Guide ProDiag User s Guide e SigTran ProDiag User s Guide Reference Data User s Guide Exported Files User s Guide e Scheduler User s Guide e Quick Start User s Guide Chapter 2 Getting Started With ProTraq e New in this release This release of PIC ProTraq 7 1 includes many changes from the previous versions of ProTraq General and View improvements e Statistic Flow view e Export Configuration Dependent objects e Schedule Configuration in the tool bar e Synchronization Status e Drill Down not systematically disabled Parameters and Matrix improvements e Matrix and general parameters in one place e New popup menu on rows columns e Insert rows and columns at left and right e Automatic row and column insertion e Cut paste and move rows and columns by drag amp drop e New popup menu on alarms e Cut and paste alarms e Multi Edition alarms e Create an alarm on an entire column e Corner row and column filter queries shared between Protraq amp ProTrace e Automatic backups while editing the configuration e Configuration Edition in text mode fse file format Configuration limits In order to perform optimally the NSP platform operates with certain configuration limits It is recommended to use these limits for efficient system performance If a limit range is exceeded or unrecognizable unexpected results and functioning can occur Configuration limits for ProTraq are indicator S
14. ORACLE Oracle Communications Performance Intelligence Center ProTraq User s Guide Release 10 1 5 E56988 Revision 1 August 2015 Oracle Communications Performance Intelligence Center ProTraq User s Guide Release 10 1 5 Copyright O 2003 2015 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notices are applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federa
15. Tool Bar e Columns selector enable to choose columns that should be displayed 18 Filter enables a filter to be built for the sessions listing All records applies a filter to the listing by selecting from the drop down list First page displays the first page of records Previous page displays the previous page of records Next page displays the next page of records Last page displays the last page of records Page Size shows the number of records on each page Set Size sets the size for the number of records on each page Record number shows what page you are on in the listing for example 21 60 means you are on the 21st page out of 60 total Refresh refreshes the listing Export exports screen data Printable page allows to display a page with only the list that could printed Permissions sets user privileges Associate Configuration associates the compatible session with the configuration and moves the session to the Associated Sessions tab e Last refresh displays the last refresh time of the list Sessions View In the Sessions view all sessions display in the top of the work area When the session is highlighted all associated configurations display at the bottom of the work area The number of records that display in the session or configuration listings can be limited by applying a filter Sessions View Work Area The Sessions view displays in a two tiered display similar to the Configuration v
16. age you are on in the listing for example 21 60 means you are on the 21st page out of 60 totals Refresh refreshes the listing Export exports screen data Permissions sets user privilege Printable page allows to display a page with only the list that could printed Statistic Flow View In the Statistical Flow view all sessions display in the top of the work area When a session is highlighted a graphical representation of the ProTrag statistical session name as well as the related ProTraq configurations and input sessions displays in the bottom of the work area From this graphical representation you can tell which configurations are active green or inactive red and change configuration settings Hover mouse over each item in the graphical display to view a description of the item Double clicking on the graphical representation of a configuration opens up the matrix display in which you can edit the configuration and view filter or alarm information 22 Chapter 3 Working With ProTraq e Managing ProTraq configurations e Creating a configuration e Configuring ProTraq e Associating and activating sessions e Working with existing ProTraq configurations e Filtering the configuration and session listings e Importing and exporting files 23 Managing ProTraq configurations This chapter describes the procedures used for adding modifying and deleting configurations in ProTraq as well as the procedures used
17. al flow The Integrated Message Feeder IMF is used to capture SS7 and SigTran traffic The Probed Message Feeder PMF is used to capture both SS7 and IP traffic Both products forward Probe Data Units PDUs to the Integrated xDR Platform IXP The IXP stores this traffic data and correlates the data into detailed records CDRs IPDRs TDRs etc The IXP then stores the data on the system for future analysis The Network Software Platform NSP provides applications that mine the detailed records to provide value added services such as network performance analysis call tracing and reporting PIC centralized configuration tasks fall into one of two categories e Data Acquisition and Processing the configuration of the probes routing of PDUs to the xDR builder setup KPI generation data feeds etc e PIC System Administration the configuration of monitoring sites configuring PIC servers setting up permissions etc Note For more information see Centralized Configuration Manager Administrator s Guide This is a graphic overview of the PIC system e Customers Networks Performance Management Key Performance Surveillance Troubleshooting Indicators Mediation Data Collection e F in Intomet F Figure1 PIC Overview User Preferences All applications that query xDRs use a specific User Preferences option The description outlined goes over the formatting screens Note All screen shots presented here sh
18. apping Tab d Point Code tab Select the Point Code tab shown and described in the figure and table User preferences DateTime Directoy Mapping PointCode CIC Default Period Point code Hexadecimal display Decimal display O Split format Bit groups Separation minws Group 0 P Group 1 Group 2 E Group3 gt li Reset Arey Cancel Figure 5 Point Code Tab Screen a O European defaults are hexadecimal and display with Group 0 3 Group Hexadecimal display 1 8 Group 2 3 and Group 3 0 North American defaults are decimal and display with Group 0 7 and Decimal display Group 1 5 neg Select or deselect Split format Select a Bit Group Separation eent Type a value 0 7 or 1 5 see hexadecimal or decimal display Type a value 0 7 or 1 5 see hexadecimal or decimal display Type a value 0 7 or 1 5 see hexadecimal or decimal displa Type a value 0 7 or 1 5 see hexadecimal or decimal display Reset Button Resets all the tabs to default values Reset Tab Button Resets to default values for the specific tab Apply Button Applies any changes to the system Cancel Button Exits the screen Table 4 Point Code Tab Note if Session Point Code feature is enabled the Point Code tab will look like Preferences User preferences Hexadecimal display Decimal display O Split format Separation minus e Group 0 Group 1 Group 2 Group 3 Figure 6 Point Code Tab with Sessio
19. art of the work area displays all available configurations and shows the following configuration information Configuration name The Name of the configuration Sync Status Valid statuses are SYNC the configuration is identical on NSP and IXP NOT SYNC the configuration is not identical on NSP and IXP PARTLY SYNC at least one configuration is not identical on NSP and IXP NOT ASSOCIATED the configuration is not associated with an input session Note All ProTraq configurations are in a NOT SYNC state after a major upgrade from a previous release to PIC 7 1 The name of the ProTrace statistical session penca ses Same associated with the configuration Statistical period The statistical time period for example 30 seconds 1 minute 5 minutes Alarms period The alarm period for example 30 seconds 1 minute 5 minutes Any additional user information about the configuration Table 8 Configuration Information Use any of the columns to sort the configurations in the display using the drop down lists at the top of each informational column When a configuration is highlighted in the top of the work area the bottom displays the associated and compatible sessions 14 ProTraq Configuration View Tool Bar The ProTraq application provides a range of operations through the use of icons Icons exist for the main configuration listing the associated sessions listing and the compatible session listing The following icons are locat
20. ase sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name must start with a letter and is limited to 29 characters with no spaces allowed e Note Using the name of a ProTraq default column Period End Duration Sample Instance Corner or Line will prevent KPI generation due to duplicate field names Do not use any of the default names when naming a column e Select the counters to be included in the column by moving available counters from the left of the screen to the right using the arrow buttons When you ve finished selecting counters select Next e Select from the following the result parameters The sum of the selected counter values for each xDR Result is the sum of those sums Keep Lowest The sum of selected counter values for each xDR Result is the lowest of those sums Keep Highest The sum of selected counter values for each xDR Result is the highest of those sums Table 25 Result Parameters e Enter the scale multiplier and the conditions of that multiplier Valid multipliers are Bytes to Kilobytes Bytes to Megabytes Bytes to Gigabytes Seconds to minutes Seconds to Hours One to a thousand One to a million One to a billion VVVVVVVV 35 e Select a filter from the drop down list or build a new filter by entering the following information The name of the filter A description of the filter characteristics Table 26 Filter Details Note When modifyin
21. aults directories used in transport screen Preferences User preferences DateTime Directory Directories Export Directory tmo y Upload Directory tms FP Download Direcotry P Warning above directones must exist on server side No check is done by application It is user responsability to do so Figure 3 Directory Tab Screen AR Table 2 Directory Tab Field Description Note The directories must be present on the NSP server side See warning at the bottom of Figure 3 Directory Tab Screen c Mapping tab Select the Mapping tab to set the xDR display parameters User preferences DateTime Directory Mapping PontCode CIC Default Period XDR display Translate ENUM values Point Code to Node Name Link Short Name to Long Name Reset Reset Tab Apply Cancel Figure 4 Mapping Tab Screen Fea m O Translate ENUM values Selects whether ENUM values are translated or not Default is to select ENUM values translation Point Code to Node Name Select this if you want to use the Node Name instead of the Point Code name in the xDR display Default is to use Node Name Link Short Name to Long Name Selects whether you can use long name Eagle for linksets Default is to use Long Name Reset Button Resets all the tabs to default values Reset Tab Button Resets to default values for the specific tab Apply Button Applies any changes to the system Cancel Button Exits the screen Table 3 M
22. be less than the defined statistics time period e asample rate which is more than one if the Tool was working in degraded mode due to processing overhead e the main filter name if one has been defined e the filter name or a compound filter name with the field values for the top selection lines Here is an example of the information included in a record Assume the configuration contains the following e 3 filters Not answered calls selecting the unanswered calls Busy calls selecting the busy calls and a top selection Cause family dispatching the calls according to their cause family value other than unanswered and busy e 3 counters for the total number of calls incoming calls outgoing calls and a field for the cause family name e 1 field holding the cause family field From this configuration the statistics are created and display 57 Ei ad em E Si Pri re ee c EA t Recor Ser Seegen pensa ena oro en a a iii ddi OOONAMDUN Ne gt 20 D 722 Torrar AA Outgoing cor 2O02 i AS gt gt a H 2420N kad Hha del 00 40000 NuUVW UNUN A U U UU D i 0 N MIA NY Figure 17 Statistics You must first log into the Network Software Platform NSP that uses the ANSI ISUP protocol To log into NSP navigate to NSP using your Web browser and then log in using your NSP userid and password Alarms Alarm events are sent to the management platform throug
23. configuration Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session Follow these steps to disassociate a session e Select a configuration from the listing e Select the Associated Sessions listing from the bottom of the screen e Select the Disassociate Configuration icon The session is removed from the associated sessions listing Data configured in that session will no longer be compiled with the configuration Activating xDR Sessions Use the following steps to activate xDR sessions for a ProTraq configuration e Select a configuration from the listing e Select the Associated Sessions tab from the bottom of the screen e Select the session to be activated and select the Synchronize and Activate Configuration icon The session status is now active Deactivating xDR Sessions Use the following steps to deactivate xDR sessions Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session e Select a configuration from the listing e Select the Associated Sessions tab fr
24. demark of The Open Group This software or hardware and documentation may provide access to or information about content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to thirdparty content products and services unless otherwise set forth in an applicable agreement between you and Oracle Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services except as set forth in an applicable agreement between you and Oracle Refer to Appendix A for instructions on accessing My Oracle Support Table of Contents TABLE OF CONTENTS ui adn iii MTS TOP le TT v DIST OP PABLES dd ia vi CHAPTER ESO eege EE EE EE 1 SCOPE AND AUDIENCE dle 1 ABOUT THE PERFORMANCE INTELLIGENCE CENTER 1 User Pret ci a tdi 2 PIC DOCUMENTATION LIBRARY EE 9 CHAPTER 2 GETTING STARTED WITH PROTRAG ee EEN 10 NEW IN THIS RELEASE ooo ta 12 CONFIGURATION LIMITS 2 A E eege Eeer d 12 ACCESSING AND LOGGING INTO NSP AAA 13 PROTRAQ GU io aaa 13 A ANS 14 ProTraq Configuration View Work Area 14 ProTraq Configuration View Tool Bar 15 ProTraq Configuration View Sessions ccsscsscscssssesescesescseeseseseescecseseesesesececsesasatsesecacassasataesecsssesasataeetesaeeanas 16 Associated Sessions Listing Tool Bar 18 Compatible Sessions Listing T
25. down lists e Select Next e To define the columns using existing information select to load values from a CSV file or from ENUM values e To define columns using specific values select the Add icon e Enter the column name syntax Valid syntax options are Name of the item Value of the filter Automatic counter Table 28 Syntax Options Enter a filter value To add additional columns repeat Steps 6 through 8 Select Next Verify the information on the Parameter Summary screen If all the information is correct select Finish The column is added to the configuration Changing Column or Row Order 38 You change the order of the columns or rows in your configuration by simply dragging and dropping them into a new position With the row or column highlighted hold down the left mouse button until you have the row or column where you want it to be and then release the mouse button Modifying a Column or Row Follow these steps to modify an existing column or row Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session Note When modifying the filter the drilldown function is disabled and a warning icon is displayed e Select a Column or Row e Right click and select the Edit
26. e available In an exclusive row if the row contains a filter the xDRs that match the filter are removed from the xDR flow and are not processed by the following row Non exclusive In a non exclusive row if the row contains a filter the xDRs that match the filter are not removed from the xDRs flow and are processed by the following line Table 17 Row States Creating a Data Row Creating a data row allows all xDRs to be selected for the existing lines or only xDRs that match a given filter To create a data row follow these steps e Inte Matrix view right click on an existing row e Select to add a row above or below the existing row e Select Data as the row type A summary of the row displays e Enter the row name Note The row name can include any alphanumeric characters or symbols The name is limited to 30 characters and can include spaces e Select whether the row is exclusive and select Next e Select a filter from the drop down list or build a new filter by entering the following information ien The name of the filter A description of the filter characteristics Table 18 Information for Filter 29 Note When modifying the filter the drilldown function is disabled and a warning icon is displayed e Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C e Select a field from the drop down l
27. eceaesecececeaesececseeaeeesaeatanees 60 Figure 20 Historical KPI Input screen cusco ies 60 Figure 21 Historical KPI Query screen oooociconcicnicncnncncncoconnncnnnononnnnnanononnannann conc rn ano nn cnn na nn ran ENEE 60 Figure 22 Historical KPI Output ses nica 61 Figure 23 Historical KPI Scheduler Sorbete aii 61 Figure 24 Historical KPI Summary screen Qu eee eeseeeeececeseeeeeceeesceeeseaeseeaeeceaesececsceaesececsaeaseesateatseees 62 Figure 25 Query Setting Screen EE 62 Figure 26 Associate flavor while creating session through xDR Data Flow Assistant 65 Figure 27 Associating flavor With S SSION ccceceeseecesceseseeeeeseeeseeeesceceseeseaceaesececaceassececsaeatseceseatanees 66 List of Tables Table TTM Fab SCreen tegen 4 Table 2 Directory Tab Field DescriptiON oocccionninnnnnononmnrannancrncrrarecrnncrnano no nor REENEN 4 Table E Mapping Vadis 5 Table 4 Point Code TA E A A A AA TA E 6 Table 5 CIC Tab Field DescrptiS ii EEN 8 Table 6 Default Period Tab Field De SCriptionS eee ceseseecesseeeseeeeeseeeseeeeseeaeseeeeeceaesecaeseeaseesaeenseees 9 Table 7 NSP ProTraq Configuration LIS cie 13 Table 8 Configuration Information iria A AAA AER lesion AAA AAA 14 Table 9 Information DAM ia ee 18 Table 10 Information Details EE 20 Table 11 Configuration lat eine 21 Table 12 Statistical Storage Setting EE 25 Table 13 Alarm Setting Details a ae 26 Table 14 Schedule Activatio
28. ed on the ProTraq Configuration View tool bar 919 78 All records _ y los vi us gl amp PRESA Figure 9 ProTraq Configuration View Tool Bar 15 Columns selector enable to choose columns that should be displayed Filter enables a filter to be built for the configuration listing All records applies a filter to the listing by selecting from the drop down list First page displays the first page of records Previous page displays the previous page of records Next page displays the next page of records Last page displays the last page of records Page Size shows the number of records on each page Set Size sets the size for the number of records on each page Record number shows what page you are on in the listing for example 21 60 means you are on the 21st page out of 60 total Refresh refreshes the listing Export exports screen data Permissions sets user privileges Printable page allows to display a page with only the list that could printed Create Configuration creates a configuration Modify Configuration modifies the selected configuration Delete Configuration deletes the selected configuration Duplicate Configuration copies the selected configuration Aggregated Configuration creates a nested configuration Synchronize and Activate Configuration synchronizes and activates the configuration on all associated sessions Export ProTraq Configuration exports the configuration to fse fo
29. ediation gt sites gt 2 xP 06 75 gt amp xp gt d ixp0075 gt QP Dataflow Processings gt CSxDR Dataflow Assistant Step 4 Configure Session s XDR Builder Name Session Name Life Time hours 1 557 BICC ETSI CDR reconstitution 72 DEFAULT ANSI Era ETSIN CHINESE JAPANESE Figure 26 Associate flavor while creating session through xDR Data Flow Assistant Defining flavor while adding Session through session list gt Login to CCM application gt Click on xDR Sessions This will display of list of sessions gt Click on Add Button on toolbar gt The wizard will ask for Point Code Flavor only when the dictionary has point code type field In this case select the flavor for the session from drop down 65 Session Name Lifetime hours test Storage Point Code Flavor ixp0075_Pool DEFAULT v Dictionary ANSI EG 557 AIN TOR_7 1 ETSL_ RS k 7 a ETSI_N po o Description CHINESE OO JAPANESE fT Figure 27 Associating flavor with Session Defining flavor while defining store DFP gt gt gt gt Login to CCM application Go to Mediation gt Sites gt Site gt IXP gt Server gt Data Flow Processings Select Add in right click menu and define store DFP Define flavor in wizard where it asks for create session Note The flavor dropdown will come only if underlying protocol has point code fields Modifying flavor of a xDR Session T
30. ets all the tabs to default values Resets to default values for the specific tab Applies any changes to the system Exits the screen Table 6 Default Period Tab Field Descriptions After setting the formatting parameters click Next to move to the next screen in the wizard PIC Documentation Library PIC customer documentation and online help are created whenever significant changes are made that affect system operation or configuration Revised editions of the documentation and online help are distributed and installed on the customer system Consult your NSP Installation Manual for details on how to update user documentation Additionally all customer documentation is available on the Oracle Technology Network OTN Release Notes are available on OTN with each new release of software The Release Notes list the PRs that have been resolved in the current release and the PRs that are known to exist in the current release Listed below is the entire PIC documentation library of User s Guides e Security Guide NSP Security User s Guide e Alarm Forwarding Administrator s Guide ProAlarm Viewer User s Guide ProAlarm Configuration User s Guide e Centralized Configuration Manager Administrator s Guide e Customer Care User s Guide ProTraq User s Guide ProPerf User s Guide ProPerf Configuration User s Guide e System Alarms User s Guide ProTrace User s Guide Data Feed Export User s Guide e Audit Viewer
31. g the filter the drilldown function is disabled and a warning icon is displayed e Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C e Select a field from the drop down listing Note When you select a field the field description is available by clicking on the question mark next to the field name e Enter an operator Valid operators are Greater than or equal to Table 27 Operators e Enter a value for the filter or select one from the drop down list e To add a second characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button e When you have finished adding filter conditions select Finish e Verify that the summary information for the column is accurate If all the information is correct select Finish The column is added to the configuration Creating a Ratio Column A ratio column calculates the ratio between two other columns expressed as an integer or as a 36 percentage In order to create a ratio column at least two counter columns must be present in the configuration To create a ratio column follow these steps Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration f
32. gy Network OTN site http docs oracle com You do not have to register to access these documents Viewing these files requires Adobe Acrobat Reader which can be downloaded at www adobe com 1 Log into the Oracle Technology Network site at http docs oracle com 2 Under Industries click the link for Oracle Communications documentation The Oracle Communications Documentation window opens with Tekelec shown near the top 3 Click Oracle Communications Documentation for Tekelec Products 4 Navigate to your Product and then the Release Number and click the View link the Download link will retrieve the entire documentation set 5 To download a file to your location right click the PDF link and select Save Target As 68
33. h the agent Each time an alarm period ends captured events can be sent to the management platform Each event is attached to one statistic counter An event can be e a major alarm due to a counter overflow or underflow in comparison with a high threshold that appeared in the current alarm period e aminor alarm due to a counter overflow or underflow in comparison with a low threshold that appeared in the current alarm period e aclearing of an alarm because all overflow or underflow conditions disappeared in the current alarm period The following information is also transmitted with each event e session name line number and reference column number e event severity major minor clear e threshold value counter value Using the Historical ProTraq application for KPI calculation on historical XDRs Calculating new Key Performance Indicators KPIs on historical xDRs allows you to recognize abnormal traffic conditions through the generated alarms ProTraq s ability to calculate and store xDRs while the system is in operation provides you with an advantage in recognizing trends Access to these stored xDRs is available by using the Historical ProTraq application This application is available in the Configuration section on the main PIC application listing screen 58 The ability to calculate KPIs on historically stored xDRs can be used in the following scenarios e Historically stored xDRs can help troubleshoot in order t
34. he row is added to the configuration Automatic Row Insertion Automatic Row Insertion enables you to create multiple data filtering lines using any single filtering condition you have set up previously This condition is applied to the same xDR field compared to a given value To automatically insert rows follow these steps In the Matrix view right click on an existing row Select Automatic Row Insertion Define the condition applied to the row by selecting a field and operator from the drop down lists Select Next To define the rows using existing information select to load values from a CSV file or from ENUM values To define rows using specific values select the Add icon Enter the row name syntax Valid syntax options are Name of the item Value of the filter Automatic counter Table 22 Syntax Options Enter a filter value To add additional rows repeat Steps 6 through 8 Select Next Verify the information on the Parameter Summary screen If all the information is correct select Finish The column is added to the configuration Creating a Data Column The data counter counts the number of xDRs selected by a row You can also specify filter information enabling the column to provide the number of xDRs that match the given filter To create a data column follow these steps Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In
35. ical Period The accounting duration that the configuration works before recoding KPls Valid values are 30 seconds 1 minute 5 minutes 15 minutes 30 minutes 1 hour 1 day and 1 week Statistical The length of time from start to finish the configuration will collect Duration data in weekly increments up to 2 years Table 12 Statistical Storage Setting After entering statistical session information click the Next button e Define the default Alarm settings by entering the following information 25 Alarms Period The time interval between two threshold controls Valid values are 30 seconds 1 minute 5 minutes 15 minutes or 30 minutes Min Record An alarm is raised if a major or minor threshold is reached Count TRUE and the xDR count in the alarm period is equal or greater than the record count value Alarm Checking this box terminates the alarm if a major or minor threshold Termination is is not reached FALSE and the xDR count in the alarm period is Constrained equal or greater than the record count value Table 13 Alarm Setting Details After entering alarm settings click the Next button e OPTIONAL STEP Set the start and end time for the schedule by selecting the Schedule Activation Period checkbox That opens the screen where you can fill in the following information Schedule start The date when the configuration will begin collecting data in date DD MM YYYY format Schedule start The time that the co
36. iew only the information in the listing is reversed In this view the top part of the screen displays all available sessions When a session is highlighted in the top of the screen the bottom of the screen displays the configurations applied to the session You cannot add additional sessions to a configuration from this view but you can manage privacy permissions for any configuration The session listing includes informational columns as sort characteristics Use any of the information to sort the sessions in the display by using the associated drop down lists Session The name of the session associated with the configuration Start Date The start date for the session in DD MM YYYY format End Date The end date for the session in DD MM YYYY format EES Dictionary Type Capture Reconstitution Statistics SUDR Archive Single The protocol of the dictionary IN CIN Table 10 Information Details Note Last calculated time shown as a tooltip for Start date End date columns denotes the last update time from IXP Sessions Listing Tool Bar The following icons are located on the Sessions listing tool bar lol Alrecords 44 4 P 950 el 2 B ssl S LastRefresh 07 39 23 2 Figure 12 Sessions Listing Tool Bar Columns selector enable to choose columns that should be displayed Filter enables a filter to be built for the sessions listing All records applies a filter to the listing by selecting from the drop dow
37. ify the following information Counter name from the drop down list Minimum Value The alarm is raised if the minor or major condition is true and if the counter value is greater than the minimum value Alarm Termination is Checking the box will terminate if the minor and major condition constrained is false and if the counter value is equal to or greater than the minimum value Table 35 Custom Constraint Details e When you have finished configuring the alarms select Finish e Select the Save button to save the configuration e Select Return to List Scheduling a configuration Follow these steps to schedule a configuration e Highlight the configuration in the listing e Select the Schedule Configuration icon e Set the start and end time for the schedule by selecting the Schedule Activation Period checkbox That opens the screen where you can fill in the following information 44 Schedule start In DD MM YYYY format date Schedule start 24 hour clock in HH MM SS format time tart and end times in HH MM SS format Execute every Select to execute the schedule daily day Day Scheduling Select to define more precise scheduling Weekly basic allows you to select specific days of the week Monthly basic allows you to select a number of options for example a specific day each month 15th 21st each day for an entire month or special days The 2nd Tuesday of each month Table 36 Alarm Configuration Details When
38. inutes 30 minutes 1 hour 1 day and 1 week Statistical Duration The length of time from start to finish the configuration will collect data in weekly increments up to 15 weeks Alarms Period The time interval between two threshold controls Valid values are 30 seconds 1 minute 5 minutes 15 minutes or 30 minutes Min Rec Count An alarm is raised if a major or minor threshold is reached TRUE and the xDR count in the alarm period is equal or greater than the record count value Alarm Termination is Checking this box terminates the alarm if a major or minor q threshold is not reached FALSE and the xDR count in the alarm Constrained period is equal or greater than the record count value Table 37 Modifying Configuration Details e When you ve finished modifying the parameters select the Save button The configuration is saved and added to the list e Select the Return to List button to see the new configuration 48 Duplicating a configuration This section outlines how to copy an existing configuration and save it under a different name Follow these steps to duplicate a configuration e Highlight the configuration in the listing e Select the Duplicate Configuration icon The Duplicate Configuration window opens e f the new configuration will be an exact duplicate change the Configuration name and user information and select the Create Copy button A copy of the successfully created duplicate will appear in the c
39. io the configuration the input session and the output session must be set with READ permission To allow other users to edit or start stop a scenario all four components must be set with a WRITE EXECUTE permission Note If you have scheduled to run historical KPI information for 30 days your session may experience a crash If the procedure crashes the session will not be recovered but will be finished with FAILED state To recover a session from a failed state either rerun the same scenario with the purge parameter set to ON which will delete already created KPls or check the ProTraq ProScan time tag of the last created KPI and create a new scenario for the remaining period Turning on troubleshooting drilldown for xDR sessions ProAlarm Viewer gives you the capability to use the troubleshooting drilldown functionality as an efficient means to diagnose an issue on a telecom network Before using this functionality you 62 must activate it using ProTraq With this functionality starting from an alarm on a KPI threshold violation the user will be able to e Drill down to the KPI trend on a chart e Drill down to the list of KPIs With this functionality starting from KPls sessions the user will be able to e Drill down to the list of xDRs that were used to calculate that KPI with the protocol decoding associated Using this drilldown functionality allows the user to easily search the root causes of a failure without needing to
40. isting Note When you select a field the field description is available by clicking on the question mark next to the field name e Enter an operator Valid operators are Greater than or equal to Table 19 Operators e Enter a value for the filter or select one from the drop down list e To add a second characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button e When you have finished adding filter conditions select Finish A summary of the row displays along with a warning icon informing you that the drill down function will be disabled if you save the filter e If all the information is correct select Finish The row is added to the configuration Creating a Top Selection Row The top selection line enables you to build a list of ten xDRs with up to ten query fields filters do not select the xDRs according to given field values These filters build a list of all encountered values of the selected field query filter comparing the top filter fields and for each field an encountered value You can also group numbers using only a portion of the number For example you can group international calls by nationality using only the nation prefix number You can select part of an address make sure you give the start position from left or right and the length using the substring function When the period statistics or alarms ends these virtual line
41. itions are lettered in capitals For Greater than or equal to example the first one is A second is B and the third one is C e Select a field from the drop down listing Note When you select a field the field description is available by clicking on the question mark next to the field name e Enter an operator Valid operators are Table 33 Operators e Enter a value for the filter or select one from the drop down list e To add a second characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button e When you have finished adding filter conditions select Finish The corner filter icon displays along with a warning icon informing you that the drill down function will be disabled if you save the filter e Select Save to save the information Select Return to List to return to the configuration listing e To sync the configuration and activate the drill down function select the Synchronize and Activate Configuration icon 42 Deleting a corner filter To delete a corner filter follow these steps In the Matrix view right click on the corner between the rows and columns Select Delete Corner Filter Select Yes on the confirmation screen Select Return to List to return to the configuration listing To sync the configuration select the Synchronize and Activate Configuration icon Configuring threshold alarms Alarms configurations
42. k on the ProTraq icon to open the application ProTraq GUI When you access ProTraq the Main page is displayed It contains the following e A menu bar at the top of the screen e Amenu tree at the left of the screen that displays the available views e The work area The menu tree at the left of the screen displays the three available ProTraq views the Configuration view the Sessions view and the Statistic Flow View Each of these views is further explained throughout this document The ProTraq work area is set up in a table format The format changes slightly depending on which view is selected Note Do not use the Function Keys F1 through F12 when using the NSP Function keys work in unexpected ways For example the F1 key will not open NSP help but will open help for the 13 browser in use The F5 key will not refresh a specific screen but will refresh the entire session and will result in a loss of any entered information ProTraq Configuration View In the Configuration view ProTraq configurations display at the top of the work area When a configuration is highlighted associated and compatible sessions for that configuration display at the bottom of the work area The number of records that display in the configuration or session listings can be limited by applying a filter ProTrag Configuration View Work Area The ProTraq configuration view work area displays information in a two tiered display In this view the top p
43. know exactly where the problem occurred Instead it is possible to simply follow the drill down path from the alarm to the faulty xDRs and error root cause on the network Perform the following steps to turn on the troubleshooting drilldown function e From the ProTraq Configuration screen highlight the session for which you need to turn on drilldown e Select the Show Details icon The bottom half of the screen shows the details for the xDR session e Select Apply from that detailed section e The troubleshooting drilldown functionality is now active for that xDR session allowing you to use the drilldown function in ProAlarm Viewer or System Alarms 63 Chapter 5 Defining and Modifying Flavor PC Format of Session e Define Flavor PC Format of Session e Modifying flavor of a xDR session 64 Define Flavor PC Format of Session Flavor associated with session can be defined in CCM by one of following scenarios gt Defining flavor while creating session through xDR Data Flow Assistant gt Defining flavor while adding session gt Defining flavor while defining store DFP Defining flavor while creating session through xDR DataFlow Assistant gt Login to CCM application gt Go to Mediation gt Sites gt Site gt IXP gt Server gt DataFlowProcessings gt Define DFP by selecting xDR DataFlow Assistant in right click menu gt Wizard will also ask for flavor if underlying protocol has point code fields c M
44. l Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered tra
45. lect Next The Historical KPI Query screen opens x SET ii m em e see Configuration gt ProTraq gt Scenario gt Query ES ac a o a o mm free Der 300 es Es ses n data WH a o br Hm zx E ze A Ds 8 A modrem 22 a e QueryName Owner State ReplacedBy Created Query Queryts41 Cancer lt lt Previous __New gt gt JL Finish Figure 21 Historical KPI Query screen 60 e Select the query to use from the list e Select Next The Historical KPI Output session screen opens D a Q A E o am pitan D Use selected protrag output session Output session Myous tists New Output stanstical session D storage NA DA Ihe Same 006 A De Oe Of Ne Input sessi n Cancel lt lt Previous Newt Finish 1 Figure 22 Historical KPI Output session e Enter a name for the output session or select to use an existing output session e Select Next The Historical KPI Scheduler screen opens Scheduler Activate schedule P Schedule date Next fire time C Every hour Specific parameters C Every day Every N T Select the days of the week below Every week Example period for next firetime T Sunday l L E C Every month Monday Tuesday Wednesday D One time only Thursday Saturday Begin date r rie O End date Cancel lt lt Prewous Next gt gt Finish Figure 23 Historical KPI Scheduler screen e Select to activate the schedule using the checkbox
46. lete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session In the Matrix view right click on an existing column Select to add a column to the right or the left of the existing column Select Field Value as the column type Select Next Select the field name from the drop down list and select Next Note When you select a field the field description is available by clicking on the question mark next to the field name e Verify that the summary information for the column is accurate If all the information is 37 correct select Finish The column is added to the configuration Automatic Column Insertion Automatic Column Insertion enables you to create multiple data filtering lines using any single filtering condition you have set up previously This condition is applied to the same xDR field compared to a given value To automatically insert columns follow these steps Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session e Inte Matrix view right click on an existing column e Select Automatic Column Insertion e Define the condition applied to the column by selecting a field and operator from the drop
47. lishing a ProTraq data flow to an affected Geer 47 WORKING WITH EXISTING PROTRAQ CONFIGURATIONS E 47 Modifying a CONNGUIAUON ses cst en ait a ten die ide 47 T lee CONTIG UI ATION ci A A eset ead dae aut ended eH ae ca ese det 49 DOIG TING SCOUTEN EENS 50 Creating an aggregated Contouraton eecssescesesenseseeseescscssceseseeececsesesstsesececsesasatsesecaessuasataeecscsesasataesesessenanas 51 Using the Edition mode to modify Conigurahons eset esesetetetteeseteeeesetecseeseecseaeeetseeaesecseeaeessteaeessaesaeeeeaesaees 51 FILTERING THE CONFIGURATION AND SESSION LISTINGS csssescseeseeeceeseeecseeacecnesaceecneacsecseaesecneaeeecnesaeeecneeaeeeeneaees 52 IMPORTING AND EXPORTING FILES ui ob bbdd ees 54 Importing E heimo Pro Tia rr 54 Exporting a ProTraq CONFQUIATION seanina eirt ANEAN cerraran narran 54 Le elle Ee 54 CHAPTER 4 WORKING WITH PROTRAQ RESULTS enccccccccnnnnnncccnccnnnncnnnnnnnnaancnnnnncnnnnnnnaaannnes 56 DUE a EE 57 PRINCIPE Ea A O O a ties A A ies See AA aoe 57 HR le 57 AS dido 58 USING THE HISTORICAL PROTRAQ APPLICATION FOR KPI CALCULATION ON HISTORICAL AIDS 58 TURNING ON TROUBLESHOOTING DRILLDOWN FOR XDR SESSIONS AAA 62 CHAPTER 5 DEFINING AND MODIFYING FLAVOR PC FORMAT OF SESSION 64 DEFINE FLAVOR PC FORMAT OF SESSION csssscccesssececsssceceessececessseceesssseceesaeeecessseccsseseceeaaececsessececsssseceesaeeeceesseceeseeeceeaas 65 Defining flavor while creating session through xDR DataFlow Ae
48. mmon tasks that you will perform with headings and subheadings that allow you to scan the pages easily and zoom in on the information you are interested in Take some time to browse through these tasks You may discover things that will make your work with ProTraq more efficient and effective Scope and Audience This user manual provides information about the ProTraq application concepts It is designed to be both a beginners guide to working with the ProTraq application and an intermediate and advanced reference to general concepts This manual is designed around performing common tasks to efficiently and effectively work with the ProTraq application Take a few minutes to browse through these tasks and become acquainted with the layout of this guide About the Performance Intelligence Center The Performance Intelligence Center PIC is a monitoring and data gathering system that provides network performance service quality and customer experience across various networks technologies protocols etc Beyond monitoring performance and gathering data the solution also provides analytics actionable intelligence and potentially an intelligent feedback mechanism It allows Service Providers to simultaneously look across the Data Link Network Transport and Application layer traffic to better correlate and identify the impact of network problems on revenue generating applications and services PIC functionality is based on the following gener
49. n The configuration is saved and added to the list Using the Edition mode to modify configurations The Matrix view offers all users with an Administrative role the capability to use the Editions mode functionality available by selecting the Editions mode icon The Editions mode allows the ProTraq configuration to be edited in a text mode in the fse file format Note The Editions mode icon displays in the upper right hand corner of the Matrix view It is grayed out unless the user has Administrative rights The same restrictions on editing a configuration exist just as if the configuration were being edited in graphic mode It is the responsibility of the Administrative user to follow the following rules while in Editions mode e Do not modify the configuration name or dictionary of an existing ProTragq configuration e Do not modify the statistical session storage statistical session name statistical duration column content except for the column filter column order or columns add or delete if the ProTraq configuration is currently associated e Do not modify the keywords of the fse file 51 The following is an example of a configuration in fse file format SECTION MAIN ProTraq Copyright c 1998 2004 Steleus S A DPlMobileActivity generated Mon Nov 08 14 50 37 CET 2010 MobileActivityDPl VERSION 600 DLL FSEQOS MODE AFTER DESTINATION DPIMobileActivity ALARMPERIOD 30 ALARMSERVER 0 STATPERIOD 60
50. n Period Details 26 Table E Column TYPE A ae 28 ET EIERE e e PESE AAA 29 Table 17 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 Table 36 Table 37 Table 38 Table 39 Table 40 Table 41 ere e A AA A Ai ee 29 information tor El sous ats aoeit vc choad castaceleedehalsebehea a aaetetls 29 Operators reae Ai ea oracle ei isd eek ld tartan te rl erica lent Aad hate id 30 Filter iere geingen EES ee 31 OPI a A A A ee lee 32 Syntax Options ci 33 Eeer tee 34 OP ege EE eg 34 Result PAram tensy iia Aaen eko 35 Filter Details ib 36 OPE ES RRA AE AAA atada 36 DITA OM a ai 38 A A a EE 40 Filter Details A A ES 40 Operator it ds 41 Filter Deal ii oia 42 A ta oop due E aE a cee ated aur aaea aee a a A eee enters 42 OPETAIONS oa eee eee ee ee ede 43 CUSTOM Constraint RI A 44 Alarm Configuration Details iii A mae eeah deem 45 Modifying Configuration Details cionado tere 48 Statistical Storage Settings DetallS econ Gide nase 50 Alarm settings Information st A AA AAA AAA 50 Filter Details A A A EE 53 OPS A AA ee Ee eg 53 viii Chapter 1 Overview This user s guide provides information about and procedures for working with ProTraq It is designed to cover important activities required to use ProTraq This user s manual is designed around co
51. n Point Code Enabled e CIC tab Select the CIC tab to set the parameters for CIC and Bit groups Preferences User preferences DateTime Directory emeng Pente CIC Default Parod cic Hexadecimal display Decimal display O Split format Bit groups Separation minus CC O y cm E Figure 7 Formatting Rules CIC Screen e OOO European defaults are hexadecimal and display with Group 0 7 and Hexadecimal display Group 1 5 European defaults are hexadecimal and display with Group 0 7 and Decimal display Group 1 5 Spittormat Select or deselect Split format Select a Bit Group Separation Group 0 8 Group 1 8 een Type a value 0 7 or 1 5 see hexadecimal or decimal display Type a value 0 7 or 1 5 see hexadecimal or decimal display Reset Button Resets all the tabs to default values Reset Tab Button Resets to default values for the specific tab Apply Button Applies any changes to the system Cancel Button Exits the screen Table 5 CIC Tab Field Descriptions f Default Period Tab Select the Default Period tab for setting the default time period for beginning and ending time for traces ProTrace only Preferences User preferences Default Period Default Period 22 hours Figure 8 Default Period Tab Screen ProTrace only Fea Desorption 8 Default Period in Sets the default run time period for running traces Default is 24 hours hours Range 1 7200 Res
52. n list First page displays the first page of records Previous page displays the previous page of records Next page displays the next page of records Last page displays the last page of records Page Size shows the number of records on each page Set Size sets the size for the number of records on each page Record number shows what page you are on in the listing for example 21 60 means you 20 are on the 21st page out of 60 total Refresh refreshes the listing Export exports screen data Permissions sets user privileges Printable page allows to display a page with only the list that could printed Last refresh displays the last refresh time of the list Replace Session disassociates the session with the configuration and replaces the session with another compatible session as selected from a listing Sessions View Configurations The sessions view contains a configuration work area that displays information for configurations associated with the sessions in the listing The work area shows the following configuration information Configuration name The name of the configuration Valid statuses are ACTIVE ProTraq is generating KPIs IN ACTIVE ProTraq is not generating KPIs Statistical session name The name of the ProTrace statistical session associated with the configuration The accounting duration that the configuration Statistical period works before recoding KPIs Valid values are 30 seconds
53. nd select the Export Dependent Objects icon e Select to save the file or open it in a program of your choice e The dependent object listing opens or saves in csv format 55 Chapter 4 Working With ProTraq Results e Overview e Principle e Statistics e Alarms e Using the Historical ProTraq application for KPI calculation on historical XDRs e Turning on troubleshooting drilldown for xDR sessions ProAlarm Viewer gives you the capability to use the troubleshooting drilldown functionality as an efficient means to diagnose an issue on a telecom network Before using this functionality you must activate it using ProTraq With this functionality starting from an alarm on a KPI threshold violation the user will be able to e Drill down to the KPI trend on a chart e Drill down to the list of KPIs With this functionality starting from KPIs sessions the user will be able to e Drill down to the list of xDRs that were used to calculate that KPI with the protocol decoding associated Using this drilldown functionality allows the user to easily search the root causes of a failure without needing to know exactly where the problem occurred Instead it is possible to simply follow the drill down path from the alarm to the faulty xDRs and error root cause on the network Perform the following steps to turn on the troubleshooting drilldown function e From the ProTraq Configuration screen highlight the session for which you need t
54. ner filter Use the following steps to create a corner filter e Inte Matrix view right click on the corner between the rows and columns e Select Define Corner Filter e Enter the name to appear on the statistical xDR in the Corner Label field Note Valid characters for the corner filter name are all alphanumeric values A to Z a to z 0 to 9 and all symbols The name cannot be longer than 30 characters e Select Delete accounted records if you do not want the records passed through the corner filter to be saved e Select Next Note When modifying the filter the drilldown function is disabled and a warning icon is displayed e Select a filter from the drop down list or build a new filter by entering the following information The name of the filter Description A description of the filter characteristics Table 30 Filter Details e Select the Add button to add a filter condition Filter conditions are lettered in capitals For example the first one is A second is B and the third one is C e Select a field from the drop down listing 40 Note When you select a field the field description is available by clicking on the question mark next to the field name Enter an operator Valid operators are Not equal to Less than or equal to Greater than or equal to Greater than Table 31 Operators Enter a value for the filter or select one from the drop down list To add a second characteristic determine the
55. nfiguration will start collecting data based on a time 24 hour clock in HH MM SS format Start and end times in HH MM SS format Execute every Determines whether the data collection runs on a daily basis For day more complex scheduling use the Day Scheduling field Day Scheduling Defines more precise scheduling for the data collection Weekly basic allows you to select specific days of the week ensuring that the configuration runs from midnight to midnight for the specific day Monthly basic allows you to select a number of options for example a specific day each month 15th 21st each day for an entire month or special days the 2nd Tuesday of each month Table 14 Schedule Activation Period Details After entering schedule settings click the Next button e Check the parameter settings listed on the summary page If all the settings are correct 26 click the Finish button The configuration is saved and the matrix screen opens allowing you to add columns and rows to your configuration For more information see the section on Configuring rows and columns If you will configure rows and columns at a later time select the Return to List button to return to the ProTraq Configuration list 27 Configuring ProTraq After general parameters for the ProTraq configuration have been created configure the following Rows Columns Corner Filters Alarms Scheduling the configuration Associating and activating sessions C
56. ng on the question mark next to the field name e Enter an operator Valid operators are Less than or equal to Greater than or equal to Table 24 Operators e Enter a value for the filter or select one from the drop down list e To add a second characteristic determine the operator And Or Select whether the expression should be enclosed in brackets and select the Add button e When you have finished adding filter conditions select Finish e Verify that the summary information for the column is accurate If all the information is correct select Finish The column is added to the configuration Creating a Cumulative Counter Column A Cumulative counter provides the sum for all the xDRs or the greatest or the smallest value for a single xDR of the sum of the chosen field s of the xDR 34 To create a cumulative counter column follow these steps Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session In the Matrix view right click on an existing column Select to add a column to the right or the left of the existing column Select Cumulative Counter as the column type Select Next Enter the column name and description Select Next Note Valid characters for the column name are c
57. o fine tune the KPI calculation For instance if there is a failure in the network but none of the KPIs generated an alarm you can replay the xDRs around the failure time and update the existing KPI or create a new one In this scenario the same failure will now produce an alarm e If the KPIs for a period of time are missing or are partial you can recalculate the missing KPIs e For older KPIs it may be necessary to reduce the granularity which can be scheduled to occur automatically For example each day you can aggregate the KPIs that are one week old to change the granularity from 5 min to 1 hour Note Since calculation of partial KPIs is not available ProTraq suspends the calculation of KPIs if one of the sources becomes inactive To ensure accurate reporting all input streams should be set to Critical and be active and on time Perform the following steps to calculate new KPIs on historical xDRs e Select Historical ProTraq from the main PIC application listing screen Historical ProTraq is listed under Configuration applications The Historical ProTraq application opens e Select the Add Record icon The Historical KPI parameters screen opens y ro Q A a o o cias em Name MyHistory Scenario name O Purge Purge selected period in output session before generating new KPIs Cancel Mes J Finish Figure 18 Historical KPI parameters screen e Enter a scenario name and select whether you want ProTraq t
58. o modify PC Format of a session follow the following steps gt gt gt gt Login to CCM application Click on xDR Sessions This will display of list of sessions Click on Modify Button on toolbar Change the flavor for the session by selecting new flavor in drop down and Click OK Note The flavor dropdown will come only if underlying protocol has point code fields 66 Appendix A My Oracle Support MOS MOS https support oracle com is your initial point of contact for all product support and training needs A representative at Customer Access Support CAS can assist you with MOS registration Call the CAS main number at 1 800 223 1711 toll free in the US or call the Oracle Support hotline for your local country from the list at http www oracle com us support contact index html When calling make the selections in the sequence shown below on the Support telephone menu 1 Select 2 for New Service Request 2 Select 3 for Hardware Networking and Solaris Operating System Support 3 Select 2 for Non technical issue You will be connected to a live agent who can assist you with MOS registration and provide Support Identifiers Simply mention you are a Tekelec Customer new to MOS MOS is available 24 hours a day 7 days a week 365 days a year 67 Appendix B Locate Product Documentation on the Oracle Technology Network Site Oracle customer documentation is available on the web at the Oracle Technolo
59. o purge the selected period before generating new KPIs e Select Next The Historical KPI Protraq config screen opens 59 2 3 k 5 5 7 Parameters Protraq contig Input session Query Output session Scheduler Summary S e a g Protraq config L A Protraq configuration to apply on historical data WM 4 4 bp H phi A8 E Records Per Page fI a 4 Name Statistics Name Statistics Period Alarms Period User Information Owner State created ES BRE EES Deeg OS Eee DE Greng Figure 19 Historical KPI Protraq config screen e Select the configuration to use from the list e Select Next The Historical KPI Input screen opens f D y is 2 3 4 5 Al 6 7 Parameters Protraq config Input session Query Output session Scheduler Summary Input session x y ne Y e a A a L Input session in which historical are taken Statistic WW 4 4 db b N H A E Records PerPage Di Gay ll ei User filters Wi gt NO FILTER d Quick filters de Storage ALL EI Format ALL d Type ALU d Protocol ALU d ES 4 Session Start date End date Type Format Dictionary Subsystem Name User Information Owner State Createt ixp7200BuildMonitor 31 12 1969 16 00 00 31 12 1969 16 00 00 STATISTICS SINGLE BuildMonitor ixp7200 1a_DWH Created for BuildMonitor by kp tekelec N 20 03 201 Figure 20 Historical KPI Input screen e Select the input session to use from the list e Se
60. o turn on drilldown e Select the Show Details icon The bottom half of the screen shows the details for the xDR session e Select Apply from that detailed section e The troubleshooting drilldown functionality is now active for that xDR session allowing you to use the drilldown function in ProAlarm Viewer or System Alarms 56 Overview This chapter provides a brief overview of the principles used and statistics created by ProTraq It also provides information on using the Historical ProTraq application which allows you to calculate new KPIs on historical xDRs in order to recognize operational trends Principle The Data Server or IXP subsystem produces statistics and alarms based on the KPIs defined in ProTraq configurations The statistics are given in the form of either an IXP session or a Data Server session The alarms appear in the ProAlarm viewer Statistics The statistics session conforms to the start and end times defined during the creation of a ProTraq configuration Each time a statistics period ends a set of records is written to the session Each filter generates a record where N lines are generated for each top selection where N is the number of results retained in the final classification Each counter produces one column record field A record contains the counters corresponding to one filter in one statistics time period plus this information e the end time of the period e the real period duration it can
61. om the bottom of the screen e Select the session to be deactivated and select the De Activate Configuration icon The session 46 status changes from active to in active Establishing a ProTraq data flow to an affected Server Complete these steps to establish a ProTraq data flow to an IXP server e Log into Centralized Configuration Manager CCM Note You log into CCM from the NSP Application Board e Select IXP e Select Distribution The Distribution screen opens e Select the appropriate server in the Affected Server e Select Streams from the object tree The Streams screen opens e Select DataFlow Processings from the object tree The Data Flows Processings screen opens e Confirm to see if the new data flow records are in the list Working with existing ProTraq configurations After a ProTraq configuration has been created and additional information has been specified you can modify duplicate delete or created aggregated configurations to further enhance the reporting Modifying a configuration This section outlines how to modify a configuration Follow these steps to modify a ProTraq configuration Note At any time during this process you may select Restore initial parameters to revert to the last saved version e Highlight the configuration in the listing e Select the Modify Configuration icon The matrix screen opens which displays the details of the configuration e Select General Parameters This opens
62. on limits In order to perform optimally the NSP platform operates with certain configuration limits It is recommended to use these limits for efficient system performance If a limit range is exceeded or unrecognizable unexpected results and functioning can occur Configuration limits for ProTraq are Maximum ProTraq configuration 1000 lt 1000 rows per configuration 10000 lt 500 Maximum number of cells per configuration Maximum ProTraq configurations 100 10 per session applied to IXP Maximum top filter session 1000 12 1000 lt 100 Maximum results per top Maximum field per top filter 1000 Ka Maximum statistics rows per 20000 lt 20000 configuration including TOPS Table 7 NSP ProTraq Configuration Limits Accessing and logging into NSP To access and log into NSP follow these steps a Open your Web browser b In the Address bar type the following Uniform Resource Locator URL for NSP http nspserver nsp where nspserver is the IP address of NSP Note NSP only supports versions of IE 7 0 or later and Firefox 3 6 or later Before using NSP turn off the browser pop up blocker for the NSP site The NSP login screen opens Note Before you can start NSP you must first have a userid and password assigned to you by your NSP system administrator c Type your username assigned to you in the Username field d Type your password in the Password field e Click OK The NSP Application Board opens Clic
63. onfiguration listing Note Valid characters for the configuration name are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name cannot be longer than 30 characters e To change other parameters besides the name and user information select the Change other parameters before duplicate button The Duplicate Configuration window opens e Type in the Configuration Name of the record and any user information When you are finished click the Next button e Note Valid characters for the configuration name are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name cannot be longer than 30 characters e The system does not allow you to change the protocol name To continue select the Next button e Define the statistical storage settings by entering the following information Statistical Session Storage Valid options are Local Storage a statistical session is created for each associated xDR session on the same storage as the xDR session or a specific IXP server a single statistical session is created on this specific ICP server used for all associated xDR sessions Statistical Session Name Name of the ProTraq Statistical Session used to store KPIs Valid characters are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name must start with a letter and is limited to 30 characters no spaces allowed Statistical Period The acc
64. onfiguring rows and columns Configuring rows and columns allow you to collect specific data from the sessions associated with a configuration Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session The columns and rows in the Matrix display are delineated by their icon The following column types are available Cumulative Calculates the sum of a numeric field for all records Results can Counter display either the lowest sum or highest sum of all selected fields for one record Data Counter Provides the number of xDRs selected in a line whether all the xDRs or the xDRs matching the filter defined in the column Calculates the ratio between two prior columns listed in the ProTraq matrix Field Value Provides the value of a field of an xDR or shows the text of a field chosen in a TOP selection line Table 15 Column Types The following row types are available 28 Allows xDRs to be selected for this row whether all the xDRs or Data Row the xDRs matching the filter defined in the row The top selection line enables you to build a list of xDRs with up to ten Top query fields filters do not select the xDRs according to given field values Table 16 Row Types The following row states ar
65. ool Bar 18 SESSIONS VIEW ege A A A A iaa 19 Sessions View Work ALOa iii id its 19 ee Ee RE 20 Sessions View Configurations 0 eecessetssceteseesecensecnseseesescasscnsesesscaesssesaesesscecassessesescecsssessesssceessensseeecessssenseeess 21 Sessions View Configurations Tool Bar 22 STATISTIC ee 22 CHAPTER 3 WORKING WITH PROTRAQ ssssssssssssssssssssssssssssssssssssssssssssssssssssssessseeees 23 MANAGING PROTRAQ CONFIGURATIONS s sessssesessestsesseststesestsssststtesestsseststttesestsstntstttesestsststsettesestsstntstttesestsseseseteese 24 GREATING A CONFIGURATION steet ES Alta 24 CONFIGURINGPRAOTRAO o ees 28 CONTIQUIING re Bee 0 ada AAS 28 Creating a Data ROW A a AAA 29 Creating a Top Selection How 30 Automatic HOW INSOIUO EE 32 Creating a Data COM Min oa 33 Creating a Cumulative Counter Column 34 Creating a Ratio Column 36 Creating a Field Valle COI tdi cai tati ts 37 Automatic Column Insertion A 38 Changing Column or ROW Order 38 Modifying a Column or Pow 39 Deleting a COMINO AA a as 39 CONTIQUIING acorn r TEE 39 Deining a Corner ter 40 Moding a Comer titer noo A a ae a ae a 41 Deleting a coter IREL aerian anra a E A Aa tas 43 Configuring threshold aam 43 Scheduling a configuration EEN 44 ASSOCIATING AND ACTIVATING SESSIONS od 45 Associating XDR Session Sii 45 Disassociating a SESSION ii A AAA LEE EE irar a tidad 46 TANEL Aet lalo DA B SOS E 46 Dgactivating XDR SESSIONS ooo dia 46 Estab
66. operator And Or Select whether the expression should be enclosed in brackets and select the Add button When you have finished adding filter conditions select Finish The corner filter icon displays along with a warning icon informing you that the drill down function will be disabled if you save the filter Select Save to save the information Select Return to List to return to the configuration listing To sync the configuration and activate the drill down function select the Synchronize and Activate Configuration icon Modifying a corner filter To modify an existing corner filter follow these steps In the Matrix view right click on the corner between the rows and columns Select Modify Corner Filter Modify the name to appear on the statistical xDR in the Corner Label field Note Valid characters for the corner filter name are all alohanumeric values A to Z a to z 0 to 9 and all symbols The name cannot be longer than 30 characters Select Delete accounted records if you do not want the records passed through the corner filter to be saved Select Next Note When modifying the filter the drilldown function is disabled Note Select a filter from the drop down list or build a new filter by entering the following information name description 41 The name of the filter A description of the filter characteristics Table 32 Filter Details e Select the Add button to add a filter condition Filter cond
67. option e Modify the appropriate parameters by following the same procedures necessary when adding a column or row e When you have finished modifying parameters select Finish The column or row is modified Deleting a Column or Row Follow these steps to delete a column or row Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session e Right click on the column or row e Select the Delete option e Select OK on the confirmation screen The column or row is removed from the configuration Configuring a corner filter Adding a corner filter to your configuration will filter your input session to limit the type and amount of xDRs sent to the configuration 39 Note me a The name of the filter A description of the filter characteristics Table 29 Filter Details e f Session Point code feature is enabled there is no change in the way Point Code fields are entered while defining filters Point Codes are entered as default as before when this feature is not enabled e Also flavors are not taken into account as the ProTraq configurations are not flavor tagged e Queries created in ProTrace can also be used in ProTraq but Point Code will be translated with default flavor Defining a cor
68. ounting duration that the configuration works before recoding KPIs Valid values are 30 seconds 1 minute 5 minutes 15 minutes 30 minutes 1 hour 1 day and 1 week 49 Statistical Duration The length of time from start to finish the configuration will collect data in weekly increments up to 15 weeks Table 38 Statistical Storage Settings Details When you ve finished entering statistical session information click the Next button e Define the default e Alarm settings by entering the following information Alarms Period The time interval between two threshold controls Valid values are 30 seconds 1 minute 5 minutes 15 minutes or 30 minutes Min Record Count An alarm is raised if a major or minor threshold is reached TRUE and the xDR count in the alarm period is equal or greater than the record count value Alarm Termination is Checking this box terminates the alarm if a major or minor Constrained threshold is not reached FALSE and the xDR count in the alarm period is equal or greater than the record count value Table 39 Alarm settings Information e Check the parameter settings listed on the summary page If all the settings are correct click the Finish button The configuration is saved and added to the list Select the Return to List button to see the new configuration Deleting a configuration Follow these steps to delete a ProTraq configuration Note Before deleting a configuration you must di
69. ow default values User preferences Dato Timo Directory Mapping PontCose CIC Denoi Peod Date Time Formats Date formst Time tormat Date and time fielcs lt nm yyyy Fatz open g Duration fieles D w Time zore GMT 97 Armenca Los_Argees Pei Tips above fejl s represents the forms thet will be apobes to different types of fields Hera is an heip about aumonzed valves and their meanings Separstors are allowed and wil be resntuted ss 5 Pisasse note thst these formats are case sensitive yy or yyyy Year number dd Day in month number EEE Day in week string MIA or MARIM Month in year respectively number or sinng eg AMPI marker stnng HH Hour in dey 0 22 hh Hour im AUP IM 4 42 mm Minute in hour number ss Second im mnuce number Reset ResezTab Aporty Cance C J Figure 2 Date Time Tab Screen a Date Time tab screen Format the time parameters Fies Description 22222 Date Format Required field Sets date format Required field Sets time format Date and time fields Required field Sets the date and time format Duration fields Sets a duration format Pull down list for selecting the desired time zone Resets all the tabs to default values Reset Tab Button Resets to default values for the specific tab Applies any changes to the system Exits the screen Table 1 Time Tab Screen b Directory tab screen Select the Directory tab to set the def
70. rmat e Export Dependent Objects exports all dependent objects in csv format e Schedule Configuration schedules the configuration ProTraq Configuration View Sessions While using the Configuration view when a configuration is highlighted in the top of the work area the bottom displays the sessions currently associated or compatible with the ProTraq configuration The bottom area of the ProTraq Configuration View screen displays the following two tabs e Associated Sessions tab lists all input sessions that are currently associated with the ProTraq configuration The ProTraq configuration receives data from associated input sessions e Compatible Sessions tab lists all non associated sessions that are compatible with the ProTraq configuration Any compatible session can be associated with the configuration by clicking the Associate Configuration icon Once a session is associated the session moves from the Compatible Sessions listing tab to the Associated Sessions listing tab Both tabs include informational columns Use any of the columns to sort the sessions in the display ep The name of the session associated with the configuration Start Date The start date for the session in DD MM YYYY format A U U O End Date The end date for the session in DD MM YYYY format CES FE The status of the session This information only displays on the Associated Sessions tab ACTIVE ProTraq is generating KPIs IN ACTIVE ProTraq
71. rom the session add or delete the columns and then re associate the session e Inte Matrix view right click on an existing column e Select to add a column to the right or the left of the existing column e Enter the name of the column and the column description Select Next e Select the field name from the drop down list and select Next Note Valid characters for the column name are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name must start with a letter and is limited to 29 characters with no spaces allowed Note Using the name of a ProTraq default column Period End Duration Sample Instance Corner or Line will prevent KPI generation due to duplicate field names Do not use any of the default names when naming a column e Select the Value column and Reference column from the available listing e To report the ratio as a percentage select the Express as percentage checkbox Select Next e Verify that the summary information for the column is accurate If all the information is correct select Finish The column is added to the configuration Creating a Field Value Column Field value columns show the value of a field of an xDR or show the text of a field chosen in a Top selection line To create a field value column follow these steps Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or de
72. s are sorted in ascending or descending order according to one of the counter values The N first virtual lines are kept and saved to the statistics session at the statistics period ending or checked for alarms at start or termination at the alarms period ending 30 Note Top selection filters are dependent on column filters and can only be added if there are column filters present Note You may not add modify except to modify the filter or delete columns while ProTraq is associated with a session In order to add or delete columns you must de activate and disassociate the configuration from the session add or delete the columns and then re associate the session To create a TOP selection row follow these steps A data counter or cumulative counter column must be created before a TOP row can be added In the Matrix view right click on an existing row Select to add a row above or below the existing row Select Top Selection as the row type A summary of the row displays Enter the row name Note The row name can include any alphanumeric characters or symbols The name is limited to 21 characters and can include spaces Select whether the row is exclusive and select Next Select the fields to be included in the filter by moving available fields from the left of the screen to the right using the arrow buttons When you ve finished selecting fields select Next Define the sorting characteristics by selecting the column
73. sassociate and deactivate it in the ProTraq Configuration listing e Highlight the configuration in the listing e Select the Delete Configuration icon A confirmation window opens for the delete request e Select OK The configuration is deleted 50 Creating an aggregated configuration An aggregated configuration nests statistical lines coming from different sessions into the same statistical session This necessitates the initial Protraq configuration from which the aggregated configuration is created to have the parameter Storage for statistical session defined as a value different from Local Storage Using an aggregated configuration will generate data combined into a single resulting statistical session aggregation of the same lines coming from different sessions in one cumulative line Follow these steps to create an Aggregated ProTraq configuration e Highlight the configuration in the listing and select the Aggregated Configuration icon The Create an Aggregated Configuration window displays e Type in the Configuration Name of the record and any user information and click the Next button Note Valid characters for the configuration name are case sensitive alphanumeric values A to Z ato z 0 to 9 and the underscore _ The name cannot be longer than 30 characters e Select the Alarms checkbox to duplicate the alarm settings for the configuration e Select the Create Copy button to create the aggregated configuratio
74. schedule settings are set click the Next button e Check the parameter settings listed on the summary page If all the settings are correct click the Finish button The configuration is saved and added to the list Select the Return to List button to see the new configuration Associating and activating sessions When you have completely specified all necessary information for your configuration you must associate the ProTraq Configuration with one or more sessions and activate the sessions Associating ProTraq configurations and sessions starts the process for the accumulation of statistical information Associating sessions links the ProTraq configuration to the input sessions that provide xDRs for the ProTraq KPI generation Associating xDR Sessions Use the following steps to associate xDR sessions to a ProTraq configuration e Select a configuration from the listing e Select the Compatible Sessions listing from the bottom of the screen e Select the Associate Configuration icon The session is associated with the configuration and moves from the Compatible Sessions listing 45 to the Associated Sessions listing Note If Session Point Code Feature is enabled then associated session and compatible session list will also show PC Format as one of the fields Figure 15 Associated Session List Associated Disassociating a Session You can modify the information compiled by a configuration by disassociating a session from a
75. slstont 65 Defining flavor while adding Session through Session let 65 Defining flavor while defining store DER 66 MODIFYING FLAVOR OFA XDR SESSION meoirean aeaaeae o ide aaa aca ano EE 66 APPENDIX A MY ORACLE SUPPORT MOS cccccccnnnccncccccccncccnnnnnnnancccnnnnnnnnnnnnnnnnnnnrrrnnnnaaannnnes 67 APPENDIX B LOCATE PRODUCT DOCUMENTATION ON THE ORACLE TECHNOLOGY NETWORK EA A 68 List of Figures Fig reT PICOS 2 Figure 2 Date Time Tab Scroe anniren it a AAA Eege 3 Figure 3 Directory Tab teen ia 4 Figure 4 Mapping Tab Screen EE 5 Figure 5 Point Code Tab Screen ii li 5 Figure 6 Point Code Tab with Session Point Code Enabled AAA 7 Figure 7 Formatting Rules CIC Ni nda 7 Figure 8 Default Period Tab Screen ProTrace on 8 Figure 9 ProTraq Configuration View Tool Bar cesssesessessecsesescsseaseseececeaesecececeaeeececseeaeeesaeeetaeees 15 Figure 10 Associated Sessions Listing Tool Bar oocicinniincicnnncnnnocnnncnnnnrncrcnrocrnnrnnnnonncornnn ro EE 18 Figure 11 Compatible Sessions Listing Tool Bar 18 Figure 12 Sessions Listing Tool EE 20 Figure 13 Sessions View Configurations Tool Bar 22 ene ug is AN A RS 25 Figure 15 Associated Session NEE 46 Fig reA 6 fse file e E EE 52 Figure 17 gt Statistics di 58 Figure 18 Historical KPI parameters screen eeeseesesseceseeeeeseeeseeseeceaeseeececeaesececsceassececseeaseecateataeees 59 Figure 19 Historical KPI Protraq config screen ue eesseeseecesseceeeeeesceaeseeee
76. to configure ProTraq by adding columns adding rows and applying filters activating alarms scheduling the configuration associating a session and activating a session Creating a configuration Follow these steps to create a ProTraq configuration e From the ProTraq Configuration View screen click the Create Configuration icon to open the Create a new ProTraq configuration screen This screen allows you to enter the general parameters that will define your configuration e Type in the Configuration Name and any user information When you ve finished click the Next button e Note Valid characters for the column name are case sensitive alphanumeric values A to Z a to z 0 to 9 and the underscore _ The name is limited to 30 characters with no spaces allowed e Enter the protocol name using one of the following methods o Type in any protocol name sequence ProTrag filters the appropriate entries as you type o Select a protocol using the Select Protocol from button Select the protocol from either the Sessions tab which specifies the protocol associated with the session or the Protocol tab which specifies an individual protocol When the protocol is selected click the Done button Note 1 If Session Point Code Feature is enabled then session listing will also show PC Format as one of the fields 2 Last calculated time shown as a tooltip for Start date End date columns denotes the last update time from IXP 3 Last refresh
77. ystem Limit Recommended Value Maximum ProTraq configuration 1000 lt 1000 rows per configuration Maximum number of cells per configuration 10 Maximum ProTraq configurations 100 10 per session applied to IXP Maximum top filter session 1000 1000 lt 100 Maximum results per top Maximum field per top filter 1000 Y Maximum statistics rows per 20000 lt 20000 configuration including TOPS Configuration limits e Accessing and logging into NSP e ProTraq GUI e ProTraq Configuration View e Sessions View e Statistic Flow View 11 New in this release This release of PIC ProTraq 7 1 includes many changes from the previous versions of ProTraq General and View improvements e Statistic Flow view e Export Configuration Dependent objects e Schedule Configuration in the tool bar e Synchronization Status e Drill Down not systematically disabled Parameters and Matrix improvements e Matrix and general parameters in one place e New popup menu on rows columns e Insert rows and columns at left and right e Automatic row and column insertion e Cut paste and move rows and columns by drag amp drop e New popup menu on alarms e Cut and paste alarms e Multi Edition alarms e Create an alarm on an entire column e Corner row and column filter queries shared between Protraq amp ProTrace e Automatic backups while editing the configuration e Configuration Edition in text mode fse file format Configurati

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