uDirect3 user guide
Contents
1. CE The default language setting of a new uDirect 3 is US English Your hearing healthcare professional may configure the appropriate language setting for proper pronunciation of the names Your hearing healthcare professional may switch the caller identification off upon your request 29 Rejecting a call If you prefer not to answer an incoming call press and hold the access button on your uDirect 3 for two seconds until the ringtone stops Using your phone to reject the call will have the same effect Pressing the home button will reject the call and the hearing aids will switch to the startup program 30 Advanced phone options Your hearing healthcare professional may configure the following additional features on uDirect 3 They will be assigned to a long press two seconds of the access or the connect button CE Your mobile phone must support these features Please consult the phone user manual for details Redial last number A long press of the access 9 button will redial the last dialed number Voice dial A long press of the connect button will Start the voice dial which allows you to speak the person s name instead of typing the number LE When using two phones at the same time only the last paired phone can be used for voice dial 31 Hold call While in a phone conversation a long press of the connect button will put the call on hold The calle2. Google play 16 Using uDirect 3 as a remote control for your hearing aid CE Before the remote control functionality can be used your hearing healthcare professional must enable the remote control There are two ways to use the uDirect 3 asa remote control The neckloop is plugged in with both ends and the uDirect 3 must be worn around your neck Y The remote control function is available as long as you are not streaming audio The neckloop is completely un plugged and uDirect 3 is operated at arm s length No streaming is possible in this configuration Make sure the uDirect 3 is switched on 17 Volume change Press the 63 68 volume button on the uDirect 3 to adjust the volume of vour hearing aids e Press to increase loudness e Press to decrease loudness Program change Use the access 6 button to change hearing aid listening programs Changing hearing aid programs is onlv possible if no streaming is in progress Press and hold the home gg button G two seconds to select your favorite hearing program configured by your hearing healthcare professional Push the home button to return to the startup hearing aid program and volume levels of your hearing aids 18 More remote control information e Your hearing aids may beep to confirm that your selection was applied e Both hearing aids are controlled at the same time e The available hearing aid p
3. the language settings of your uDirect 3 The phonebook is not downloaded to the uDirect 3 This way uDirect 3 can also support the use of different phones 33 Please consult your phone s user guide or the phone dealer to check whether this feature is supported by your phone Cli Some hearing aid models do not support caller identification CE Caller identification must be enabled by your hearing healthcare professional 34 Using the external microphone Use the optional external lapel microphone MC1 if you wear the uDirect 3 underneath clothing during a phone call 1 Plug the 3 5mm microphone plug into the audio input of the uDirect 3 disabling the internal uDirect 3 microphones 2 Use the clip to place the omnidirectional microphone as close to your mouth as possible 3 Put the neckloop around your neck and switch the uDirect 3 on Jackets etc will not negatively influence the wireless link to your hearing aids 35 Using uDirect with uTV 3 If you have a uTV 3 you can e Stream audio from your TV up to 30m 90 ft to your hearing aids e Recharge your uDirect 3 in the charging cradle Charging your uDirect 3 on the charging cradle 1 Ensure the uTV 3 has the correct charging cradle for the uDirect 3 see uTV 3 manual for details 2 Ensure the uTV 3 is turned on and place the uDirect 3 into the charging cradle 36 3 Allow two hours for a full
4. KA je l L a A F X TY T7 I Button lock function The access button on your uDirect 3 can be locked to avoid inadvertent presses To lock the button press and hold the connect and Home gag buttons simultaneously The power indicator light will flash red three times to indicate that the buttons have been locked Press and hold the connect and Home 9 buttons simultaneously again to unlock the buttons You will still be able to answer an incoming telephone call using the access button while it is locked 4 li The power indicator is lit as long as you press will also set the volume level of the spoken a uDirect 3 button Green confirms a good uDirect 3 messages uDirect 3 batterv state red indicates that vou need to charge the uDirect 3 batterv Ifyou cannot hear the sound demo Cli Two minutes after unplugging the neckloop both e Make sure your hearing aids are inserted indicator lights will switch off and the uDirect 3 correctly disconnects Bluetooth to save power e Make sure the uDirect 3 neckloop is l l l properlv plugged in on both ends and worn Testing sound via the uDirect 3 around your neck 1 Wear the uDirect 3 correctly e Make sure the uDirect 3 is charged and 2 Press and hold the access Switched on button while switching on the device e Make sure you are not on a phone call Release the access button The audio connected through the uDirect 3 indicator light with
5. for at least two hours Audio indicator The neckloop must be plugged in for any streaming Plug or FM streaming Solid orange Bluetooth phone or Solid blue music streaming One Bluetooth device Short blink blue ooo connected Two Bluetooth devices Double blink blue 0 00 00 connected Bluetooth pairing Very fast blue blinking oceccce Demo sound playing Solid pink CE The Bluetooth pairing indication will be visible even if the neckloop is not plugged in CE During cable or FM streaming the audio indicator will remain orange regardless of the Bluetooth connection state Wearing the uDirect 3 correctly Before any phone music or TV streaming can take place the uDirect 3 must be switched on and worn correctly as shown DENN 1 Putthe neckloop around your neck easily done by unplugging one neckloop plug 2 Make sure both plugs are well connected in the neckloop sockets 3 Switch the uDirect 3 on A_N CE For streaming the neckloop must always be plugged in When unplugged the uDirect 3 will go into sleep mode after two minutes The power and audio indicators will stop blinking and all active Bluetooth connections are terminated to save power Plug the neckloop in again to activate the streaming 10 Operating distance If uDirect 3 is usedasahandheld A N remote control without neckloop gt e Maximum distance 110 cm 43 e Hold uDirect 3 as shown
6. minutes after no Switch uDirect 3 off wait device was found until the red indicator uDirect 3 stops seeking switched off then turn devices to save power device on again The devices are too far Bring devices within one away from each other meter of each other and try again uDirect 3 can be paired Repeat the pairing between to a maximum of eight uDirect 3 and the Bluetooth different Bluetooth device which was over devices If the internal written memory is full new pairings may overwrite previous pairings Pairing was deleted Repeat the pairing between uDirect 3 and the Bluetooth device which was deleted 56 Cause Possible remedy l am not streaming but the hearing aids keeps switching between the Bluetooth and the normal hearing aid program Your phone sends Disable the system sounds for sounds to uDirect 3 reminders alarms SMS etc due toincomingSMSor via your phone menu mails Phone key tones are Switch off phone key tones switched on via your phone menu hear my phone s key press tones in my hearing aids The key press tones Deactivate key press and may be enabled on your confirmation tones on your phone phone Please refer to the phone s user guide Every time switch on my phone the music player starts For some phones this is Some phones can be normal behavior and not configured not to start the initiated bv uDirect 3 music plaver automaticallv Press and hold the access button to stop streaming
7. operational use switch the uDirect 3 on Summary of indicator lights The indicator lights provide helpful information as follows Power indicator Charging Solid red Charged and full Solid green 9 batterv Switching on Green 2 seconds Switching off Blink red then solid 2 oof gt seconds Battery above 10 Slow blink green ooo normal operation lt 10 battery Short blink red ooo charging required at least 2 hours Battery dead No light after switching on charging required at least 2 hours Enable disable Short blink red lock or shorte o o lock state blink green unlocked When switching the uDirect 3 off the power indicator may blink red first while the uDirect 3 is properly disconnecting all Bluetooth devices XX Ifthe neckloop is not connected to the uDirect 3 the battery level is only shown during startup charging and when a button is pressed li After unplugging the neckloop the uDirect 3 enters power down mode after two minutes and the power indicator goes off Only the remote control functions can be used while the neckloop is unplugged im Battery state The color of the power indicator informs you about the uDirect 3 battery state The green power indicator indicates a battery level gt 10 The red power indicator indicates a battery level lt 10 Less than one and a half hours streaming remain and the battery should be charged
8. profile A maximum of eight devices can be paired to the uDirect 3 A ninth pairing will overwrite the pairing of the device that has not been used in the longest amount of time CE The uDirect 3 can support connect two phones at the same time but only one call at a time is possible 23 Preparing for phone calls Some phones are configured to plav kev press The Bluetooth range maximum distance between uDirect 3 and the phone is 5 10 m tones SMS announcements and confirmation beeps to the uDirect 3 15 30 ft If this is set you will hear these tones Outside this range the connection will be lost or you will encounter intermittency during a call When engaged in any phone call wear the uDirect 3 normally as shown below figure a 24 interrupting any active audio streaming through your hearing aids Your hearing aids may briefly switch to streaming mode which may be unwanted Please refer to your phone user guide for l i information about disabling these sounds In very noisy environments you may move A 4 Ti Phone calls via Bluetooth will always take the uDirect 3 closer to your mouth figure b priority over other audio sources on your Avoid covering the small microphone uDirect 3 openings on the side with your fingers or Ii It is not possible to change hearing aid programs clothes figure c and do not speak from the using uDirect 3 during a phone call front figure d CE You wil
9. resume CE It is not possible to change hearing aid programs using the access button as long as any audio source is connected to the uDirect 3 Cli If you want to listen to music from your connected mobile phone you must start the music via your phone initially it cannot be started from the uDirect 3 50 Selecting from multiple inputs using the uDirect 3 With only one audio source e g froma Bluetooth transmitter each press of the access button will pause or resume the audio source Multiple sound sources can be accessed sequentially by pressing the access 9 button After each press the uDirect 3 selects the next connected source in a fixed sequence If a source is not connected the uDirect 3 will skip over it and proceed to the next source Every connected audio source has a fixed place in the sequence as shown in the diagram Cli Pressing the home button will always select the startup programs of your hearing aids regardless of the audio source sequence 51 Resetting vour uDirect 3 If for some reason the uDirect 3 becomes unresponsive 1 Slide the uDirect 3 power switch to the on position 2 Press and hold the and button simultaneously for two seconds 3 Slide the uDirect 3 power switch to the off position 4 Wait for five seconds The uDirect 3 is now reset and will resume normal operation when switching on again CE After resetting the B
10. time the streaming via FM is activated and the audio indicator will turn orange The uDirect 3 will send a short alert signal during FM streaming if there is no FM signal 47 for 45 seconds and then everv 15 minutes thereafter If there is no FM signal for more than 15 minutes the notification tone restarts as soon as the FM signal is detected again To deactivate FM completelv unplug the FM receiver from the uDirect 3 48 Managing multiple audio inputs to the uDirect 3 When an audio source is connected via the uDirect 3 vour hearing aids will automatically switch to special programs It is possible to have multiple audio sources connected and in operation with the uDirect 3 e Two Bluetooth devices e g phone and uTV 3 e One audio input 3 5 mm audio plug e One direct audio input Europlug Spoken status indicators and the audio indicator light inform you about the connected inputs An audio source is considered as connected to the uDirect 3 if e The audio plug is inserted with or without audio signal 49 e An FM receiver is inserted and receiving an FM signal e ABluetooth music source is streaming music or paused e ABluetooth phone is paired and within reach CE A phone call always has priority You will hear the ringing indication even when listening to other audio sources via cable Bluetooth or FM If you reject or terminate the call audio streaming will
11. turn pink The hearing aids will switch to the streaming mode and you will hear the uDirect 3 sound demo Use the volume buttons to adjust the volume The sound demo will stop after three minutes or when the access button is pressed Adjusting the volume during the sound demo 12 13 Access button functionalitv The access button has multiple A functions d e Phone Manages telephone functions such as accepting f and ending phone calls See the i Cl section Using uDirect 3 with a smartphone or cell phone for more information e Streaming It pauses and resumes the streaming from an audio device e Remote control It can be used to select the hearing aid programs 14 Spoken notifications Spoken notifications inform you about the different operation modes and status of the uDirect 3 using text to speech for example low battery Your hearing healthcare professional can configure the language setting as well as which notifications are spoken CE Caller identification is independent of the spoken notifications level CE Spoken notifications must be enabled by your hearing healthcare professional 15 uControl app The uControl is a smartphone app which offers quick and easv volume and program adjustments It also provides e individual left and right volume control e additional program controls e easy Bluetooth pairing 4 Download on the App Store GET IT ON
12. uDirect 3 is charged and switched on For any problems not listed in this user guide please contact your hearing healthcare professional 63 Warnings Please read the information on the following pages before using vour Unitron uDirect 3 Hazard warnings N Keep this device out of reach of pets and children under three years A Only use hearing aids that have been specially programmed for you by your hearing healthcare professional A Changes or modifications to any of the devices that were not explicitly approved by Unitron are not permitted A For persons with active implantable medical devices i e pacemakers defibrillators etc the use of this device is not permitted Ask your hearing healthcare professional for details AN Do not wear uDirect 3 around the neck while it is connected to any programming equipment 64 AN Make sure to always remove both plugs of the neckloop and other cables when using the uDirect 3 as a handheld remote control AN Opening the uDirect 3 might damage it If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide consult your hearing healthcare professional A This product has an embedded non replaceable battery Do not attempt to open the product or remove the battery as this may cause injury and damage the product A Dispose of electrical components in accordance with your local regulations
13. 5 10 m 15 30 ft and keep Bluetooth devices in front of you After two minutes uDirect 3 will stop searching and the intermittency will stop When using your Bluetooth phone as music player disconnect it from other devices such as PCs Cause Possible remedy The volume of the music is too loud or too quiet The volume of phone conversations is not comfortable too low or too high Different audio sources have different outputs Reduce the hearing aid volume by pressing the button If the sound volume over the phone or music is too low after this reduction use the phone volume button to increase the volume To change the volume of the phone or any other sound source streaming to uDirect 3 first adjust the overall level of the device and make minor adjustments on your uDirect 3 have difficulties understanding the phone conversation in a noisy environment Your hearing aid microphones are set too high during the call Reduce the environmental noise by pressing the volume down button for two seconds and then use the phone volume button to increase the phone volume 55 Cause Possible remedv The caller can hear me but l cannot hear the caller The call was transferred Make sure the call is to your phone transferred back to uDirect 3 via the phone menu or long press of 9 button uDirect 3 is no longer recognized by the phone or other Bluetooth device to which it was previously paired Two
14. A Do not use the device in explosive areas mines or industrial areas with danger of explosions oxygen rich environments or areas where flammable anesthetics are handled or where electronic equipment is prohibited 65 A External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Unitron A Using your uDirect 3 cables in any way contradictory to their intended purpose e g wearing the USB cable around the neck can cause injury Z When operating machinery ensure that no parts get caught in the machine A The mini USB port is to be used for the described purpose only A Caution electric shock Do not insert plug alone into electrical outlets na a FA A For safety reasons only use chargers supplied by Unitron or stabilized chargers with a rating of 5VDC min 500 mA 66 Information on product safetv A Check your hearing aid compatibility with your hearing healthcare professional A Protect the uDirect 3 from excessive moisture bathing swimming heat radiator car dashboard and direct skin contact when sweating workout fitness sports A Special medical or dental examination including radiation described below may adversely affect the correct functioning of your remote Remove and keep it outside the examination room area before undergoing a medical or dental examination with X ray also CT scan or any medical ex
15. Stop the music plaver via phone menu afterthe phone is connected 57 Cause Possible remedv When I get into mv car the uDirect 3 connection to mv phone shows unexpected behavior The car Bluetooth Consider disconnecting the system connects to your car system from your phone phone accepted the incoming phone call but cannot hear the callin my hearing aids Some phones don tuse Always accept the call by uDirect 3 when accepting pressing the uDirect 3 access the call through the CD button phone button 58 Cause Possible remedy The phone is ringing but the audio indicator is NOT solid blue and there is no ringing signal through the hearing aids Bluetooth is disabledin Ensure Bluetooth is enabled the phone according to your phone s user guide uDirect 3 and your phone 1 Disable the Bluetooth are not connected to functionality in your phone each other and turn it on again 2 Restart uDirect 3 by switching it off and then on The uDirect 3 Bluetooth functionality will be automatically reactivated 3 Activate uDirect 3 by selecting it in the phone s Active device menu 4 Reduce the distance between uDirect 3 and the phone uDirect 3 is not paired to Follow the pairing process in the phone this guide The distance is too great Wear uDirect 3 around your between uDirect3 and neck Keep distance to phone the phone within lt 5m 15ft 59 Cause Possible remedv The phone is ringing the audio indi
16. accompanied by the name and the address of the manufacturer who are placing this device on the market 71 Operating conditions This device is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides 0 to 45 Celsius and relative humidity of lt 95 non condensing Transport and storage conditions During transport or storage the temperature should not exceed the limit values of 20 60 Celsius and relative humidity of 90 for a long period of time The air pressure between 500 and 1100 hPa is appropriate X The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose of old or unused devices at waste disposal sites intended for electronic waste or give your device to your hearing healthcare professional for disposal Proper disposal protects the environment and health Bluetooth The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Unitron is under license Other trademarks and trade names are those of their respective owners Apple and the Apple logo are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Google Play is a trademark of Google Inc 72 Compliance information Declaration of Conformity Hereby Uni
17. aminations with MRI NMRI scans generating magnetic fields AN Do not drop the device Dropping onto a hard surface can damage your device A Protect the uDirect 3 from excessive shock and vibration 67 A Do not use excessive force when connecting your uDirect 3 to the different cables A Protect all openings microphones antenna audio FM and charger from dirt and debris A Never use a microwave or other heating devices to dry the uDirect 3 A Clean the uDirect 3 using a damp cloth Never use household cleaning products washing powder soap etc or alcohol to clean the uDirect 3 A The digitally coded inductive transmission technology used in the uDirect 3 is highly reliable and experiences virtually no interference from other devices It should be noted however that when operating the hearing system near computer equipment larger electronic installation or other strong electromagnetic fields it may be necessary to be at least 60 cm 24 away from the interfering device to ensure proper operation Keep the device at least 10 cm away from any kind of magnets 68 A Do not disconnect the neckloop while the uDirect 3 is transmitting signals to your hearing aids NN For safety reasons recharge the uDirect 3 only with chargers supplied by Unitron or with USB certified chargers 9500 mA A Do not connect an USB or audio cable exceeding 3 meters 9ft in length to the uDirect 3 A When the uDirect 3 is not i
18. back on your device 2 Adjust the volume level on the device to a medium to high level 3 Make minor volume adjustments with the uDirect 3 volume buttons Pausing playback If you want to temporarily stop streaming to hear a conversation press the button to pause the streaming Press the 9 button again to resume streaming Stopping playback To stop Bluetooth streaming completely switch the other Bluetooth device off or disable its Bluetooth feature 43 Cli Note Please refer to the device s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described Cli Note uDirect 3 streaming time is more than 20 hours with a fullv charged batterv Cli Note Changing hearing programs is not possible while streaming 44 Using uDirect 3 with an audio device with a headphone jack To benefit from the streamer and remote control functions we recommend wearing the uDirect 3 around the neck Streaming music via a cable The uDirect 3 must be switched on and worn correctly around your neck 1 Insert the audio cable into the headphones socket on your audio player and start the player 2 Insert the other end of the audio cable p into the audio input on your uDirect 3 The audio streaming is automatically activated Briefly press the access button to stop and restart streaming 45 Setting up the FM receiver uDirect 3 can be us
19. cator is solid blue but there is no ringing signal through the hearing aids uDirect 3 is outof range Wear uDirect 3 correctly of the hearing aids around your neck with both neckloop plugs firmly plugged in Phone is set to vibrate Enable ring tone on phone If you are already on Hang up the first phone call a phone call thena then accept the second call second call cannot be recognized My phone rings but the name of the caller is not being spoken by uDirect 3 The calleridentification Please refer to the phone s feature is not available user guide to check the ornotenabledonyour availability of this feature phone Two phones are If two phones are connected connected to your caller identification is only uDirect 3 available on the phone that was last paired to uDirect 3 Caller identification may Please ask your hearing be switched off healthcare professional to enable caller identification on your uDirect 3 60 Cause Possible remedy During a phone call the other party reports difficulties hearing me uDirect 3 microphone Make sure the microphone openings may be openings are not covered by covered part of your body clothing or dirt and debris uDirect 3 may not be Do not turn uDirect 3 worn correctly sideways and make sure the neckloop plugs point towards your mouth as you speak Reduce movement while you speak or consider using the external microphone optional The surrounding noise Although uDirec
20. charge Pairing uTV 3 to uDirect 3 1 Switch on the uDirect 3 first Press the connect B and volume up buttons at the same time for two seconds 2 Switch on the uTV 3 and then press the pair button on the back of the uTV 3 The main indicator light on the uTV 3 will start rapidly blinking blue Make sure uTV 3 and the uDirect 3 are within 1 m GB ft range 3 After successful pairing the blue audio indicator on the uDirect 3 and uTV 3 will stop blinking Plaving back audio from vour TV 1 Begin plavback on vour TV 2 Adjust the volume level on the uTV 3 toa medium to high level 3 Make minor volume adjustments with the uDirect 3 volume buttons 37 Pausing plavback If you want to temporarily stop streaming to hear a conversation press the 9 button to pause the streaming Press the button again to resume streaming Stopping playback To stop playback on your device and switch back to regular hearing programs press and hold the access button for two seconds li Changing hearing aid programs is not possible while streaming li Please contact your hearing healthcare professional if you can not complete the pairing procedure with the steps described m Ii uDirect 3 is capable of streaming up to 20 hours with a fully charged battery Adjusting the volume Press the uDirect 3 volume buttons to adjust e Press to increase the volume e Press to decrease the
21. dapter to the round corner of the universal power supply until it is completely inserted 3 Click the tail of the adapter in to lock it into place Make sure the adapter is securely locked To remove the power adapter 1 Pull back the tab on the universal power supply and hold 2 Gently pull the adapter upwards to remove it from receptacle 3 Then start over with step one above 4 Charging the uDirect 3 Your uDirect 3 has a non removable rechargeable battery To charge it 1 Plug the mini USB plug into the mini USB port on the uDirect 3 a al 2 Plug the power supply into a power outlet During charging the power indicator is solid red this typically takes 90 minutes When the battery is fully charged the power indicator is solid green It is safe to leave the uDirect 3 connected to the charger overnight Cli When charging your uDirect 3 for the first time let it charge for at least three hours even if the battery indicator is not lit or turns green earlier 5 Ti A new battery s full performance is achieved only after three complete charge and discharge cycles CEJ uTV 3 can also be used as a charging station for uDirect 3 Turning the uDirect 3 on and off Slide the power switch l B as shown to turn the uDirect 3 on or off Pe ited xe Switch the uDirect 3 lt off On off when not in use or if in storage or during transportation For
22. ed together with FM equipment 1 Place the FM transmitter near the sound source and turn it on 2 Turn the FM receiveron if required 3 uDirect 3 must be switched on and worn correctiv 4 Attach your FM receiver to the uDirect 3 via the FM input as shown in the picture When FM is detected you will hear the FM notification tone for streaming through your hearing aids The FM notification tone is similar to a phone ringtone Options for handling the FM signal during the FM notification tone e Accept Briefly press the access button e Puton hold Press the access button for two seconds 46 e Ignore the FM notification tone After 20 seconds the FM will be put on hold automatically Briefly press the access B button to pause the FM signal during streaming The FM input that is paused is automatically kept in the background and can be restarted as long as an FM signal is present by briefly pressing the access button Ti As long as an FM signal is streaming the hearing aid programs cannot be changed via the access G9 button Ti Note After 20 seconds the input will be put on hold automatically if you do not accept it OI l li If uDirect 3 does not receive a signal through the Europlug for three minutes an alert will be heard This alert will be repeated everv 15 minutes until vou stop the Europlug streaming The uDirect 3 will plav a confirmation sound each
23. k into the uDirect 3 not into the phone when the call is in progress CE For your safety the hearing aid microphones will remain on at reduced levels during phone calls and audio streaming 27 Ci Only one phone call at a time is possible A second ringing phone is ignored while another call is alreadv connected Vou must disconnect the first call before answering the second one Ending a call To end a phone call via your uDirect 3 briefly press the access button The call will terminate and vour hearing aids will return to the previously active program or audio source such as the audio jack input Vou can also end a call bv operating vour phone instead of vour uDirect 3 Different ringtones of the uDirect 3 The phone ringtone depends on the uDirect 3 configuration and vour phone capabilities 28 The ringtone is assigned automaticallv during the initial phone pairing process and cannot be configured When pairing more than one phone the second and third paired phone will have a different ringtone A total of three different ringtones are automaticallv assigned The uDirect 3 will also announce the caller name as shown on the phone displav caller identification using text to speech technology The name is taken from your phone s directory Ti Please note that this feature must be supported by your phone Please consult the phone user guide or the phone supplier for more information
24. l hear the caller s voice through both hearing aids 25 Making phone calls Use the phone kevpad to enter the number and press the phone dialing button When connected vou will hear the dialing tone through vour hearing aids after approximatelv three seconds Using cordless phones DECT orolder phones with headset profile only If your phone only supports the headset profile HSP the connection must be initiated manually for outgoing calls This often applies to cordless home phones DECT standard Ci For these phones the audio indicator might not blink blue even if the phone is paired 1 Dial the number you want to dial on your phone or select it from the phone book 2 Briefly press the connect button then wait five seconds 3 The dialing process will automatically start and the audio indicator will turn solid blue You may hear a confirmation beep through your hearing aids 26 Incoming calls The uDirect 3 must be switched on paired to the phone and worn correctly When a call is received on your phone the uDirect 3 audio indicator will show a solid blue light and you will hear the ringtone signal through your hearing aids Accepting incoming calls To accept an incoming call briefly press the access button on your uDirect 3 once you hear the ringtone through your hearing aids It will take about five seconds before you hear the ringtone through your hearing aids a Spea
25. luetooth pairings the configuration status and the grouping to the hearing aids are kept 52 Deleting the pairing of Bluetooth devices If you encounter issues with one of the paired devices or if a device stops connecting to your uDirect 3 you may consider deleting the pairing of devices to the uDirect 3 1 Turn on your uDirect 3 2 Press and hold the and 63 buttons for ten seconds until the blue rapid blinking audio indicator stops 3 Also delete the uDirect 3 pairing entries on vour mobile phone before anv re pairing 4 Repeat the pairing procedure li Deleting the pairing of Bluetooth devices removes the abilitv to connect to these devices Vou will need to perform the pairing process again if you wish to reconnect 53 Troubleshooting guide Cause Possible remedv During Bluetooth pairing mv other device is prompting for a code what do I have to enter The pairing code is required for the initial coupling of uDirect 3 with vour Bluetooth device pairing The uDirect 3 pairing code is oooo four zeros hear intermittency during audio streaming via uDirect 3 The Bluetooth device is too far away or worn in a back pocket body shielding uDirect 3 searches for known devices for two minutes after switching on A phone connected to other devices such as a PC may not be able to continuously stream music 54 Do not to exceed the maximum distance
26. n use turn it off and store it safely Other important information A High powered electronic equipment larger electronic installations and metallic structures may impair and significantly reduce the operating range A If the hearing aids do not respond to the uDirect 3 because of an unusual field disturbance move away from the disturbing field 69 A Your hearing aids and uDirect 3 are given a unique communication code during the fitting This ensures that the device will not affect hearing aids worn bv others A When using an FM transmitter be aware that radio signals might also be picked up and overheard by other receivers 70 Information and explanation of symbols CE E Wor gt The CE symbol is confirmation by Unitron that this Unitron product meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R amp TTE Directive 1999 5 EC on radio and telecommunications equipment This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide Important information for handling and product safety Australian EMC and Radiocommunications compliance label This symbol shall be accompanied by the name and the address of the authorised representative in the European Community This symbol shall be
27. ound Solid blue fully charged Blue short blink 1 device connected Blue double blink 2 devices connected Blue very fast blink pairing Table of contents Your uDirect 3 ata glance s sessessenzanzanznzznnnnzenzenzenzenzenznnz 2 Setting up the power Supply s sesseesnsnnnnzzonnnnzznzanannzznnnnznnnazz 4 Charging the uDirect 3 sssseesensenzenzenzanzanzanznnanznnennzanzanzanzas 5 Turning the uDirect 3 on and off sse eenenennennnznnnenn 6 Summary of indicator lights ss ssmmeeneenenennznnnenzznnnnzznnnzz 7 Wearing the uDirect 3 correctiV ss sseeeesennsnnznnnznnzanzenzznzi 10 Operating CIStAMCEs iii desi ian ar rabja eee iena das 11 Button lock functo sssi sisisescescecssessessiscssctanteaiscssescascestapessaiee 11 Testing sound via the uDirect 3 Access button functionality Spoken notifications a15 uControl app 116 Using uDirect 3 as a remote control for your hearing aid 17 Using uDirect 3 with a mobile phone sse seeneneneennzznenz 20 Advanced phone options ssssemennznnnnzzjninnzznnznnznnzznazni 31 Using the external microphonme ss sseeeeseenennznnnnzzznnznnzanai 35 Using uDirect With UTV 3 oo sen nnnennenennznznsnnsnnznnznnzenznnzeza 36 Using uDirect 3 with UMiC ss seseennenennznnznsenznnznnznnznzznnzezz 40 Using uDirect 3 with an audio device with Bluetooth 42 Using uDirec
28. r stavs on the line but there is no audio transfer and the hearing aids switch to the previous hearing program Use this mode to have a side conversation with a person next to vou without transmitting the conversation to the person on the phone Transfer call While in a phone conversation a long press of the access button will transfer the call to the phone This allows vou to hand vour phone to another person Vour hearing aids will switch back to the previous hearing program After holding or transferring a call another long press of the access 9 button transfers the call back to the uDirect 3 and the call is resumed through vour hearing aids Cli As long as the call is on hold or transferred you may use the access B button to change your hearing aid programs again 32 Caller identification spoken caller names The uDirect 3 may be able to tell you the name of the caller If your phone supports Phone Book Access PBA or Phone Book Access Profile PBAP the uDirect 3 will try to access information about the caller every time the phone rings As the phone rings the displayed information is transferred to the uDirect 3 and spoken through your hearing aids as follows e The stored name in your phone s phonebook In the example you will hear Mike Office e The phone number if the name is not known To make sure the pronunciation is correct your hearing healthcare professional can configure
29. rograms and volume levels are set by your hearing healthcare professional Using uDirect 3 with a mobile phone If you have a mobile phone equipped with Bluetooth functionality e g iPhone or android uDirect 3 may be used to stream phone conversations wirelessly to your hearing aids allowing you to hear the callers voice directly in your hearing aids uDirect 3 picks up your voice through its own microphone and streams it to your mobile phone During phone calls the access button provides a range of features that help you manage your calls To benefit from the pairing of the uDirect 3 and your mobile phone we recommend wearing the uDirect 3 around the neck During calls your voice can only be picked up if the uDirect 3 is not covered by clothes If you wear the uDirect 3 under clothing during phone calls the external Unitron microphone MC1 is needed see the section in this guide on using the external microphone 20 Oi Caller s voice audible here tua _ S p jie Callers voice bs Bluetooth Wireless signal Pairing vour mobile phone 1 Enable Bluetooth on vour mobile phone settings menu 2 Ensure that the uDirect 3 is turned on and the neckloop is plugged in and worn correctly Press the connect and the volume up 63 buttons at the same time for two seconds The audio indicator will blink blue to indicate pairing mode on the uDirect 3 21 3 Enable Blue
30. streaming press the button to pause the streaming Press the 9 button again to resume streaming Stopping playback To stop playback on your device and switch back to regular hearing programs press and hold the access button for two seconds CE Changing hearing aid programs is not possible while streaming CE Please contact your hearing healthcare professional if you can not complete the pairing procedure with the steps described ii li uDirect 3 is capable of streaming up to 20 hours with a fully charged battery Using uDirect 3 with an audio device with Bluetooth If you have an audio source equipped with Bluetooth functionality e g MP3 player you can stream audio wirelessly to your hearing aids Pairing your Bluetooth audio device 1 uDirect 3 must be switched on and worn correctly 2 Press the connect and volume up buttons at the same time for two seconds until the audio indicator starts to rapidly blink blue 3 Start the pairing process on the Bluetooth device within one minute according to the device s user guide and use code 0000 if prompted 4 Switch on the other Bluetooth device 42 5 Forsome Bluetooth devices it may be necessary to press play on the device 6 Ifthe devices were paired and connected correctly streaming will start automatically and the audio indicator will turn solid blue Playing back audio from your device 1 Begin play
31. t 3 may be too loud features noise reduction technologies very noisy environments should be avoided Suggest to your callers that they increase the phone volume or hold the uDirect 3 closer to your mouth uDirect 3 may rub against clothing 61 Cause Possible remedv uDirect 3 is unresponsive or does not show anv indicator when switching ON uDirect 3 mav be Charge vour uDirect 3 for at completely discharged least1 hour It may indicate a Unplug any connectors from software problem uDirect 3 Switch uDirect 3 off and on again Consider resetting uDirect 3 The operating time of your uDirect 3 is reduced substantially The battery typically Charge for at least 3 hours needs several charging the first time you charge cycles to achieve full uDirect 3 performance Let a new uDirect 3 discharge completely three times have interruptions while my audio streaming is active uDirect 3 is too faraway Wear uDirect 3 clipped from the hearing aids to your clothing with a while streaming maximum 40 cm 16 distance to the hearing aids Bluetooth signal is Keep the Bluetooth device out of range within the operating range 62 Cause Possible remedy cannot hear the demo sound Hearing aids are not Make sure your hearing aids worn correctly are inserted correctly uDirect 3 is not worn Wear uDirect 3 clipped correctly or switched to your clothing with a off maximum 40 cm 16 distance to the hearing aids Make sure
32. t 3 with an audio device with a headphone jack 45 Setting up the FM receiver sssssscssecsccscsssssecsorecsonecssserseseses 46 Managing multiple audio inputs to the uDirect 3 49 Resetting your uDirect 3 men 52 Deleting the pairing of Bluetooth devices 53 Troubleshooting guide 0 esesseessessessesecceceecescesetsceseeasees 54 Wa NS i iii ea G 64 Information and explanation of svmbols ss smeenennnenn 71 Compliance information s ss ereesnennznzznnnzznnsenzannznnnnznzna 73 Vour uDirect 3 ata glance Buttons Access D Volume 63 83 Home Connect On Off switch B WR WN PR Inputs 6 Microphone openings 7 Audio input 3 5mm jack 8 FM input Europlug 9 Charging input mini USB Indicators 10 Audio indicator 11 Power indicator power Neckloop 12 Neckloop sockets 13 Neckloop with antenna 14 Neckloop plugs Can be configured by your hearing healthcare professional 2 Accessories 15 16 Universal power supply with mini USB plug 17 20 US EU UK AUS adapter 16 15 Other optional accessories External lapel microphone MC1 Short neckloop 51 cm Unitron uTV 3 Bluetooth transmitter for TV use Audio cable 1 5 m 5 ft USB cable 3 m 10 ft Included country adaptors may vary by country Setting up the power supplv 1 Selectthe adapter that corresponds to vour country US EU UK AUS 2 Insert the round corner of A the a
33. tallation If this device does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Australia Supplier Code Number c N15398 New Zealand Supplier Code Number Z1285 74 ul EE Unitron Hearing 20 Beasley Drive P O Box 9017 Kitchener ON N2G 4X1 Canada Unitron Hearing GmbH Max Eyth StraBe 20 70736 Fellbach Oeffingen Germany For a listing of Unitron group companies please visit www unitron com Distributor Z0 066S 620 oSo V1 579 58 4 n L iii 9 DOM 0 unitron com
34. tooth pairing mode on your mobile phone so that a new device can be added See manufacturer instructions for details If prompted enter 0000 for pairing code If prompted accept request to grant uDirect 3 access to your phone book It is used for voice calling and caller ID features Confirmation of successful connection is indicated on the uDirect 3 when the audio indicator stops blinking blue Additionally a headset symbol 2 may appear on the main screen of your mobile phone Once pairing is done your mobile phone should pair automatically with the uDirect 3 c li Please contact your hearing healthcare professional if you can not complete the pairing procedure with the steps described li The pairing process does not require the neckloop to be plugged in For streaming and Bluetooth connection the neckloop is mandatory 22 1 To receive phone calls your phone must support ee 2 ee E either the Bluetooth Head Set HSP or Hands Free HFP profile When pairing to your phone it may ask you which Bluetooth service you want to enable Select Headset or if available Stereo Headset To access caller ID features your phone must support the Phone Book Access Profile PBAP When pairing to a cellular phone we recommend disabling the phone key tones and SMS alerts To listen to stereo music from your phone it must support the A2DP Stereo Headset
35. tron declares that this Unitron product is in compliance with the essential requirements of the Medical Devices Directive 93 42 EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Unitron representative whose address can be taken from the list on www unitron com worldwide locations Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice 2 Changes or modifications made to this device not expressly approved by Unitron may void the FCC authorization to operate this device 73 Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular ins
36. uDirect 3 guide unitron Hearing matters Thank vou Thank vou for choosing the Unitron uDirect 3 At Unitron we care deeplv about people with hearing loss We work closelv with hearing healthcare professionals to make advanced purpose driven solutions available to evervone Because hearing matters The intended use of uDirect 3 is to wirelessly stream audio from different Bluetooth devices to your hearing aids For example mobile phones MP3 players etc You can also stream other audio devices directly via a plug For example computers Roger and FM receivers uDirect 3 can also be used as a remote control to adapt your hearing aids to different listening situations li Please note that your hearing healthcare professional must configure your uDirect 3 before it can be used as a remote control for your hearing aids Your uDirect 3 Hearing healthcare professional Telephone Serial number of uDirect 3 Warranty Date of purchase The uControl app can be downloaded at the App Store and Google play Search for Unitron and select uControl 4 Download on the e App Store GET IT ON Google play Quick reference Charging uDi Wearing uDir rect 3 ect 3 LI Power indicator Solid red charging Solid green fully charged Red blink low battery No light battery drained Audio indicator Solid orange streaming Solid violet demo s
37. volume 38 CE Adjusting the volume on the uDirect 3 will have the same effect as adjusting the volume of the hearing aids and mav also amplifv surrounding sounds Changing the program Changing hearing aid programs is onlv possible if no streaming is in progress Press the access button to change hearing aid programs Press the home 53 button to return to the startup program and volume level of your hearing aids 39 Using uDirect 3 with uMic If you have a uMic it works with uDirect 3 to stream audio from a person or device to vour hearing aids hearing aid wearer speaker up to 20 meters i KON 65 f j N uDirect 3 uMic Pairing uMic to uDirect 3 1 Starting with the uMic in the off position press and hold the volume up 63 button and turn the uMic on Continue to hold the volume up 63 button until the blue audio indicator starts to flash 2 Switch on uDirect 3 first Press the connect and volume up buttons at the same time for two seconds 3 After successful pairing the blue audio 40 indicator on the uDirect 3 and uMic will stop blinking Playing back audio from your uMic 1 Clip the uMic to a person or position it near a sound source such as a speaker or TV 2 Adjust the volume level on the uMic to a medium to high level 3 Make minor volume adjustments with the uDirect 3 volume buttons Pausing playback If you want to temporarily stop
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