Yealink T28P User Guide
Contents
1. ACOS Com munications Yealink T28P User Guide Introducing Your Yealink T28P IP Phone T28P is an executive IP phone designed for true versatility and optimum efficiency in the dynamic office environment Unrivalled HD voice quality innovative functional richness and friendly user interface combine with contemporary design for a truly advanced professional handset An Overview of Your Yealink T28P IP Phone Power Indication eo LED Yealink CI Line Keys Message Headset Hold DTMF Keypad DSS Keys Navigation Keys Transfer Adjustment Bar Hands free Tips for Using Your Yealink T28P IP Phone Making a Call Users can make a call by pressing the Hands free Line key or picking up the handset Dial number directly Dial the number directly and press Send soft key button Dial from Pool In dial up interface press Pool hot key enter the highlighted options select a record then press Send to dial out Re dial Press RD button to enter the Dialled Calls interface then select a record to dial out During a conversation you can alternate between Headset Handset and Hands free by pressing Headset Hands free or picking up the handset Headset mode required connected headset Answering a Call Answering an incoming call in the following ways lf there are no active calls lift the hand2. is an incoming call to the account or there is a call on hold Off The phone is under DND Forward Status Power Indication LED LED Status Description Steady Green Power On Blinking Green There is an incoming call to the account or there is a call on mute Off Power Off Line Keys set to BLF LED Status Description Steady Green The monitored account is in idle status Fast Blinking Green There is an incoming call to the monitored account Slow Blinking Green The monitored account is on a conversation Off It is inactive as BLF Phone Diverts and Pickups Phone Divert On 72 press Dial and destination number Remove Phone Divert 73 press Dial Phone Divert On Busy 90 press Dial Remove Divert On Busy 91 press Dial Phone Divert No Answer 92 press Dial Remove Divert No Answer 93 press Dial Call Pick up 98 press Dial DND Activate 78 press Dial DND De activate 79 press Dial Star Codes Automatic Call Back Deactivation 8 Call Forwarding Always To Voice Mail Activation 2 Call Forwarding Always To Voice Mail Deactivation 21 Call Forwarding Busy To Voice Mail Activation 40 Call Forwarding Busy To Voice Mail Deactivation 40 Call Forwarding No Answer Activation 92 Call Forwarding No Answer Deactivation 93 Call Forwarding No Answer To Voice Mail Activation 41 Call Forwarding No Answer To Voice Mail Deactivation 41 Call Forwarding Not Rea
3. No Answer Forward Select one of them and enter the number to forward to If No Answer Forward is selected after ring times should also be configured Then press the save hot key to save the changes Menu Instructions on_your Yealink T28P IP Phone Sub Menu Description Status Users can check the status of the phone IP address MAC firmware etc Features It includes some call feature settings such as Forward Call Waiting DSS Keys Key as Send Hot Line Anonymous Call AUTO Redial DNS etc Settings It includes the basic phone settings like Language Time and Date Ring Tone Phone Volume and some advanced settings like Accounts Network Keypad Lock Reset Factory Set Password Set AES Key etc Messages It allows the users to check the voicemail on the server History You can check the call history here All calls Dial Calls Received Calls Missed Calls and Forward Calls Local history and Network Call Log Directory It shows the Local Directory Blacklist Remote Phonebook and Broadsoft Power Indication LED on your Yealink T28P IP Phone DSS Keys set to BLF LED Status Description Steady Green The monitored account is in the idle status Blinking Red There is an incoming call to the monitored account Steady Red The monitored account is on an conversation Off It is inactive as BLF Line Keys LED Status Description Steady Green The account is active Slow Blinking There
4. arties can hear and talk with each other Voice Mail The presence of new voice mail messages is indicated in the idle screen The message LED will be on Press voicemail hot key or the message button and then enter the desired password to retrieve the voicemails Call Transfer If And B are on a conversation A want to transfer the call to C three ways can be used to transfer the call Blind Transfer Attended Transfer and Semi Attended Transfer Blind Transfer A and Bis on a conversation A press TRAN button to put B on hold then A can dial the third number C and press TRAN button to call out Then A will turn to idle status After C answered it B can talk to C Announced Transfer A and Bis on a conversation A press TRAN Button to put B on hold then A can dial the third number C and press the button to call out After C answered it A and C can have a private conversation without B hearing it then A hung up or press the TRAN button to complete the transfer A will be disconnected from the call B can talk to C Semi Announced Transfer A and Bis on a conversation A press TRAN button to put B on hold then A can dial the third number C and press the button to call out White C is ringing A hang up or press the TRAN button to complete the transfer A will be disconnected from the call when C pick up B can talk to C Call Forward Menu gt Features gt Call Forward There are 3 options Always Forward Busy Forward and
5. chable Activation 94 Call Forwarding Not Reachable Deactivation 95 Calling Line ID Delivery Blocking per Call Calling Line ID Delivery per Call Call Return Call Waiting Persistent Activation Call Waiting Persistent Deactivation Cancel Call Waiting Clear Voice Message Waiting Indicator Customer Originated Trace Directed Call Pickup Directed Call Pickup with Barge in Direct Voice Mail Transfer Last Number Redial Per Call Account Code Push to Talk Speed Dial 100 Speed Dial 8 67 65 69 43 43 70 239 57 97 33 255 66 71 50 75 74 Operating Instructions Notice 1 If the WAN wide area network connection fails to a site for any reason including a fault on the circuit or a power cut then the ability to make and receive calls from the IP phones utilising that WAN circuit will be restricted These failures may be caused for reasons outside our control Other services will be fully maintained including voice mail and the ability to divert calls to other numbers including mobiles If another working WAN circuit is available at that site then this can be used to fully restore service to all phones The EOS service allows for calls to 999 and 112 however these services will be affected if there is a power cut or your WAN circuit fails With regard 999 services no location information is passed to the emergency services operator this will mean that you will have to sta
6. sets or press the Hands free button Answer hot key Headset to answer the incoming call If there are active calls press the answer hot key to answer the incoming call or press the Reject hot key to refuse Muting a Call Press Mute button to mute the call during the conversation the LCD will display 4 Press Mute button again to turn on the microphone Volume Adjustment During the call you can press the volume adjustment bars to adjust the volume Putting a Call on Hold Press the hold button or hold hot key to put an active call on hold and then the corresponding Line Key LED will blind If there is only one call on hold press the Resume hot key or Hold button to retrieve the call If there is more than one call on hold press the corresponding Line Key or UP Down navigation keys to highlight the call then press the Resume hot key or hold button to retrieve the call Speed Dial Speed Dial numbers should be configured in advanced Please refer to the corresponding content in the User Manual for more details Press the DSS Keys configure as Speed Dial the configure number will be dialled out automatically Conference Call Press the Conf button or the Conf hot key during and active call The first call is placed on hold There will be a dial tone Enter the number to conference in then press the Send hot key When the call is answered press the Conf button or the Conf hot key The conference now is established All p
7. te the address that you wish the emergency service to attend EOS does not offer a paper based telephone directory service If you require a PDF that allows you to print off stickers to attach to the phone device explaining the above please contact us
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