hd7870_7872-EN - Devicemanuals
Contents
1. Press the 2 cup button PU to brew two cups of hot water El When the water has heated up the on off button lights up continuously and the coffee machine starts operating El Throw away the water in the cups Now the machine is ready for use again EI To disassemble the coffee spout grab the 6 Cleaning two ridges of the inner part of the spout and I squeeze them lightly 1 Move the inner part S Regular cleaning of your SENSEO is important downwards to remove it from the outer part Mm to ensure that the SENSEO coffee always tastes of the spout 2 optimally and to optimise the lifetime of the coffee machine A Warning Never immerse the SENSEO coffee machine in rt H Clean the outside of the machine with a moist cloth El Remove the coffee collector D Clean the water reservoir and its lid the coffee spout the coffee collector the drip tray the cup traygandsthe pod holders in hot water or in the dishwasher GN water e El Always unplug the machine before you clean El To remove the coffee spout press the release buttons 1 and pull the coffee spout off the machine 2 Caution Be careful not to damage the valve in the bottom of the water reservoir if you use a washing up brush to clean the water reservoir e Note Check if the sieve in the centre of the pod holder is clogged If this is the case unclog the sieve by2. is evenly distributed Q Caution Never put normal ground coffee or use torn pods in the SENSEO machine as this causes it to become blocked Close the lid 1 and lock the lever 2 A Warning Make sure the lid is closed properly and the lid lever is locked before you start brewing coffee E Place one cup or two cups under the spout openings You can adjust the height of the coffee spout by sliding it upwards or downwards You can also remove He dp tray to be able to place higher cups e Note The cups you use should have a capacity of at least 150ml when you brew regular coffee or 100ml when you brew strong coffee Do not use cups that are too large as they cause the coffee to get cold more quickly El Press the selection button to select the desired coffee strength Select the cup symbol with three bars for a regular cup of coffee 125ml 1 Select the cup symbol with one bar for a strong cup of coffee 60ml 2 HQ When you have selected the desired coffee strength press the 1 cup button for one cup 1 or pressithe 2 cup button PD for two cups 2 E When the water has heated up and the on off button lights up continuously the machine starts brewing coffee Tip You can interrupt the brewing cycle at any time To do this press the same cup button 1 cup button or 2 cup button that you pressed to start brewing coffee However if you do t
3. more noise than during o guor brewing cycle 5 Brewing SENSEO coffee While the SENSEO coffee machine is heating up you can select the coffee strength you prefer and the number of cups you want to brew The machine then brews the cup or cups immediately after it has heated up D Make sure that the water reservoir is filled with fresh cold tap water beyond the MIN level and that the lid is on the water reservoir Tip Use fresh water every day H Put the plug in an earthed wall socket E Press the on off button The on off button flashes slowly while the water heats Up e Note Ifthe on off button flashes rapidly the water reservoir does not contain enough water for brewing one cup of coffee El Pull the lid lever upwards to open the lid The lid opens automatically H If you want to make one cup of SENSEO coffee place the 1 cup pod holder in the machine 1 If you want to make two cups put the 2 cup pod h lder PD in the machine 2 Make sure the pod holder is clean D Place 1 coffee pod in the 1 cup pod holder 1 or place 2 coffee pods in the 2 cup pod holder PO 2 Place the pod or pods properly in the centre ofthe pod holder with the convex side pointing downwards Press the pod or pods lightly into the pod holder JE Kai UI Z uy e Note Make sure the coffee in the pod or pods
4. not intended for use In environments such as staff kitchens of shops offices farms or other work environments Nor is it intended to be used by clients in hotels motels bed and breakfasts and other residential environments 3 1 Compliance with standards This machine complies with all standards regarding electromagnetic fields EMF If handled properly and according to the instructions in this user manual the machine is safe to use based on scientific evidence available today The energy consumption of this machine in off mode is less than 1 watt This means that this machine complies with European Directive 2009 1 25 EC whichesets the ecological design requirements for energy using products 4 Flushing the machine before first use It is important that you flush your SENSEO coffee machine before first use After the flushing cycle which only takes approx 2 minutes the machine is ready for brewing SENSEO coffee Caution Never interrupt the flushing cycle halfway If you do the boiler does not fill itself properly El Attach the spout to the machine Grab the two ridges of the inner part of the spout and squeeze them lightly 1 Place the spout on the machine and release the two ridges 2 Caution DH Tilt the water reservoir and place the bottom Never flush the machine or let it brew coffee back onto the machine 1 Then press the top when the spout is not in place of the water reserv
5. rinsing the pod holder under the tap If necessary use a washing up brush to clean the sieve 13 Clean the water distribution disc and the rubber sealing ring with a moist cloth AS d Caution Do not remove the rubber sealing ring and be careful not to damage the tab on the water distribution disc D Clean the water inlet on the machine with a moist cloth 7 Descaling Scale builds up inside he machine during use It is essential to descale the SENSEO coffee machine when the CALC light goes on Use SENSEO Descaler HD7012 HD7011 HD7006 only When to descale e Descale the SENSEO coffee machine as described below when the CALC light goes on after you have brewed approx 400 cups of SENSEO coffee Why to descale Your reasons to destale e It prolongs the life of your SENSEO coffee machine e It ensures maximum cup volume e It ensures maximum coffee temperature e Ahemachine produces less sound during brewing e gt It prevents malfunctioning If the descaling procedure is not performed correctly scale residue remains behind in the machine This causes scale to build up more quickly and may cause permanent and irreparable damage to the machine Use the correct descaling agent Use SENSEO Descaler HD7012 HD7011 HD7006 only lt has been developed to ensure better machine performance and operation Each descaling mixture can be used only on
6. DOUWE EGBERTS S no O Q gt ES e HD7872 HD7870 User manual Brugervejledning Benutzerhandbuch Mode d emploi Gebruiksaanwijzing Brukerhandbok For more support go to eh www philips com senseo twist support H LI i S Table of contents taste and aroma are extracted from the coffee Discover all SENSEO coffee blends at www senseo com To ensure a smooth and full coffee taste you should keep the following things in mind Fresh coffee pods Use the SENSEO coffee pods that have been JE N O zZ mm 1 Introduction 5 2 General description 5 3 Important 6 4 Flushing the machine before specially developed by Douwe Egberts for your SENSEO coffee machine for a full round taste Douwe Egberts SE SEO coffee pods stay fresh longer if you store hem in an airtight storage first use 6 5 Brewing SENSEO coffee 9 6 Cleaning 13 7 Descaling 14 8 Frost free storage 17 9 Ordering accessories 17 10 Environment 17 11 Guarantee and service 17 12 Troubleshooting 18 1 Introduction Congratulations on your purchase and welcome to Philips To fully benefit from the support that Philips offers register your product at www philips com welcome 1 1 SENSEO coffee system Make your coffee moments truly special with SENSEO This unique system combines the easy to use Philips SENSEO coffee machi
7. ce For more information about this descaler visit our website www philips com A Warning Never use a descaling agent based on mineral acids such as sulphuric acid hydrochloric acid sulphamic acid and acetic acid e g vinegar These descaling agents may damage your SENSEO coffee machine 7 1 Descaling procedure The descaling procedure consists of a descaling cycle and two flushing cycles Do not interrupt the descaling cycle and do not switch off the machine before you have performed the two flushing cycles H Mix 50 grams of citric acid with 1 litre of El Place the 1 cup pod holder Y with a used water in a measuring jug Stir until the powder coffee pod in it in the coffee machine Close I has dissolved Fill the water reservoir with the the lid and make sure it is properly locked T descaling mixture zZ e Note H Tilt the water reservoir and place the bottom Always put a used coffee pod in the pod back onto the machine 1 Then press the top holder when you descale the machine This of the water reservoir towards the machine 2 pod serves as a filter to prevent the sieve or hole in the pod holder from getting clogged with scale residue A Warning Make sure the lid is closed properly and the lid lever is locked before you start descaling H Remove the drip tray We H Press the on off button UV The on off b tton flashes slowly while
8. cycle by pressing the 1 cup button and the 2 cup button at the same time See chapter Descaling for a complete description of the descaling procedure 3 Make sure that you use three full water reservoirs to complete the descaling procedure one reservoir filled with descaling mixture and two reservoirs filled with fresh water The on off button Make sure that there is enough water in the water reservoir and that the continues to flash water reservoir is placed properly rapidly Make sure that the ambient temperature is not lower than 5 C If it is the machine does not function properly Water leaks from the If you notice coffee or water leaking from your SENSEO machine try to coffee machine establish where the leakage occus This is important as the location of the leakage determines the solution 1 If the leakage occurs near the lid or the spout make sure that 1a The sieve in the centre of the pod holder is not clogged If it is unclog the sieve by holding the pod holder under a running tap 1b The coffee pod has been put properly in the centre of the pod holder 1c The sealing ring has not got stuck under the edge of the water distribution disc see figure 1 at the beginning of this user manual 1d The spout and the coffee collector have been placed correctly JH the leakage occurs near the bottom of the water reservoir or under the machine make sure that 2a There is not too much water in
9. e 2 pods in combination with he deeper 2 cup pod holder OO Make sure that you have selected the coffee strength that you prefer You can choose between regular and strong coffee You can also increase or decrease the coffee strength by setting your preferred amount of coffee with the personal coffee memory function HD7872 only Make sure that you have used the correct number of pods and have pressed the right button Use 2 pods in combination with the 2 cup pod holder PU and the 2 cup button OG Make sure that you have placed the coffee pod or pods properly in the centre of the pod holder to prevent water from escaping along the edge of the pod or pods When you use two coffee pods on top of each other make sure that the convex sides of both pods point downwards and press the pods lightly into the pod holder Make sure that you have not used the same coffee pod twice by accident Make sure that the coffee in the pod is evenly distributed If you prefer a more robust flavour SENSEO coffee pods with a stronger blend are available Problem Solution The coffee is not hot enough The touch panel does not work accidentally activate the touch panel when clean it HD7872 only The personal coffee memory button does not produce the amount of coffee prefer f you have used the machine for quite some time and the temperature of he coffee decreases we advise you to descale the machine See chapter Descalin
10. e This machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety e Children should be supervised to ensure that hey do not play with the machine Do not use the machine if the plug the mains cord or the machine itself is damaged e Ifthe mains cord is damaged you must have it replaced by Philips a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard Caution e After unpacking the machine never put your SENSEO machine on its sid Always keep it in upright position also during transport e Always return the machine to a service centre authorised by Philips for examination or repair Do not attempt to repair the machine yourself otherwise your guarantee becomes invalid Do not use the machine in combination with a transformer as this could cause hazardous situations Always put the machine on a flat and stable surface Do not use the machine at altitudes higher than 2200 metres above sea level ever pour milk coffee hot water or carbonated water into the water reservoir ever flush the machine or let it brew coffee when the spout is not in place e This machine is intended for normal household use only It is
11. e to brew one or two cups with the programmed amount of coffee e Note It is not possible to program your personal coffee memory while the machine is heating up Wait until the on off button lights up continuously El Place 1 coffee pod in the 1 cup pod holder and place 1 cup under the spout openings From now on your SENSEO machine brews one or two cups with this amount of coffee when you select the personal coffee memory symbol with he selection button e Note f you want to change the set amount of coffee simply perform steps 1 3 again JE Lo UI A w 5 2 Flushing the machine after a day of non use If you have not used the coffee machine for one day flush it to make sure that the boiler is filled with fresh water To flush the machine brew two cups of hot water in the following way El Fill the water reservoir with cold tap water beyond the MIN level 1 Put the lid on it 2 and put it the water reservoir back onto the machine el H Put the 1 cup pod holder or the 2 cup pod holder PD in the machine without pods El Close the lid and lock the lever El Put two cups or a large mug under the coffee spout to collect the water H Press the on off button The on off button flashes slowly while the water heats up D Make sure that the coffee strength you have selected is regular coffee cup symbol with three bars
12. g Descale your SENSEO coffee machine regularly 15 2 O zZ mm Do not use cups that are too large as they cause the coffee to get cold more quickly Make sure that the cups have a capacity of at least 150ml Use thin walled cups Thin walled cups absorb less heat from the coffee than hick walled cups ake sure the size ofthe cup matches the amount of coffee Do not brew a small amount of coffee in a large cup f you drink coffee with fresh milk preheat the milk in the cup in a microwave You can preheat the coffee machine by first brewing a cup of coffee without placing a coffee pod in the pod holder In this way you also heat up your coffee cup f there is water on the touch panel the buttons do not work Make sure hat the touch panel is dry and also make sure your hands are dry when you use the touch panel ake sure that you press the selection button and not the symbols to the eft of the selection button This happens because the touch panel is very sensitive and the buttons only require a light touch to be activated There is no problem when this happens the machine will not start brewing coffee Unplug the machine before you clean it Please read section Personal coffee memory in chapter Brewing SENSEO coffee and try to set the amount of coffee you prefer again 21
13. his the machine does not complete the interrupted brewing cycle if you switch it on again or press the same cup button again e Note Do not remove the water reservoir during a brewing cycle E When the coffee is ready remove the used coffee pod or pods Simply lift the pod holder out ofthe machine and empty it Caution There may still be some hot water coffee on the coffee pod or pods E After use press the on off button to switch off the machine e Note If you do not use the machine it switches off automatically after 15 minutes to save energy H To enter the programming mode first select the personal coffee memory symbol star symbol with the selection button 1 Keep the selection button pressed for 2 seconds until the star symbol starts flashing 2 and you hear a beep Then release the selection button H Press the 1 cup button to make the coffee flow into the cup 1 When the cup contains the amount of coffee you prefer press the 1 cup button again 2 Your preferred amount of coffee has been set 5 1 Personal coffee memory HD7872 only You can program the machine to brew the amount of coffee you prefer up to 145ml Simply experiment and find out what you like best We advise you to brew at least 60ml for optimal taste and temperature While programming you can enly use the 1 cup button When you have completed the programming process you will be abl
14. ne Close the lid and make sure it is properly locked El Puta bowl with a capacity of at least 1 5 litres Under the spout to collect the water 7 2 Flushing after descaling El Rinse the water reservoir under the tap and then fill it to the top with fresh tap water DH Press the 1 cup button Y and the 2 cup button PD at the same time for 3 seconds 1 0 Envi ron ment until you hear a beep to start the flushing cycle Do not throw away the machine with the normal household waste at the end of its life but hand it in at an official collection point for recycling By doing this you help to preserve the environment JE Lo UI A w El Remove the used pod and clean the pod holder after the flushing cycle to prevent the PO sieve in the centre from getting clogged Repeat steps 1 to 6 once more to ensure a clean machine EI After the descaling cycle and the flushing cycles the CALC light goes out and the 1 1 Guarantee and machine switches off automatically S service If you need service or information or if you 8 Frost free sto rage have a problem please visit the Philips website at www philips com support or contact the Philips After you have flushed the machine fopthe first Consumer Care Centre in your country You find its time see chapter Flushing the machine before phone number in the worldwide guarantee leaflet If first u
15. ne with the specially developed Douwe Egberts SENSEO coffee pods giving you a full smooth coffee with a delicious foam layer Douwe Egberts coffee in convenient SENSEO coffee pods and Philips unique new SENSEO brewing system are perfectly matched to ensure that the best container Fresh water Use fresh water every day If you have not used the coffee machine for one day you have to flush it with fresh water before you use it again see chapter Brewing SENSEO coffee section Flushing the machine after a day of non use 2 General description Fig 1 Coffee collector Lid lever Lid with brewing chamber Sealing ring Water distribution disc 2 cup pod holder GO 1 cup pod holder Coffee spout cover Coffee spout Spout release buttons Removable drip tray Cup tray Touch panel On off button Personal coffee memory symbol HD7872 only Regular coffee symbol Selection button Strong coffee symbol CALC light 1 cup button D 2 cup button DC Water reservoir Water reservoir lid ANA NAWN gt 0 o ER E ER et ER DON AU KRWN N o NNN Un 3 3 Important Read this user manual carefully before you use the machine and save it for future reference Danger Never immerse the machine in water or any other liquid Warning Check if the voltage indicated on the bottom of the machine corresponds to the local mains voltage before you connect the machine
16. oir towards the machine 2 H Tilt the top of the water reservoir backwards 1 and lift the water reservoir off the machine 2 ae wo G ENC D Remove the drip tray El Fill the water reservoir to the top with cold tap water gt Place a bowl with a capacity of at least 1 5 litres under the coffee spout El Place the lid on the water reservoir before you put the water reservoir back onto the machine P EJ Make sure a pod holder without pod or pods is in place El Put the plug in an earthed wall socket When all the water in the water reservoir ID Press the on off button The button lights up has been used up the flushing cycle is to indicate that you have to flush the machine finished and the machine switches off Y E To start flushing press the 1 cup button O D I Fill the water reservoir with fresh tap water and the 2 cup button PP briefly at the same put the lid on it and place it back onto the time machine 5 e The on off button starts flashing to indicate Your SENSEO machine is now ready for use that the flushing cycle has started so that you can brew your first cup of delicious e During the flushing cycle the boilerfills itself coffee with water from the water reservoir and cold water comes out of the coffee spout During the flushing cycle the machine produces
17. on flashes slowly the water is heating up If it flashes rapidly there is not enough water in the water reservoir or the water reservoir is not placed on the machine properly You have used the SENSEO coffee machine at an altitude higher than 2200 metres above sea level This has caused the water in the machine to start boiling before it has reached the required temperature which prevents the machine from functioning properly Switch off the machine and no longer use it at altitudes higher than 2200 metres above sea level You have pressed the 1 cup button and the 2 cup button at the same time This started the descaling cycle If you did not intend to start the descaling cycle simply press the on off button to switch off the machine If you did intend to start the descaling cycle do not interrupt this cycle but let the appliance operate until the water reservoir is empty Problem Solution The CALC light does The CALC light does not go out if the descaling procedure has not been 5 not go out after performed correctly To perform the descaling procedure correctly a descaling S 1 Make sure that you do not interrupt the descaling cycle or switch off or unplug the machine during the descaling cycle During the descaling cycle hot water comes out of the coffee spout at intervals and the machine stops descaling 3 to 4 times to let the descaling mixture act and to heat up again 2 Make sure that you start the descaling
18. se it may only be used and stored in a there is no Consumer Care Centre in your country frost free place to prevent damage go to your local Philips dealer The purchase of the Philips SENSEO coffee machine does not exhaust any of the rights of Sara Lee Douwe Egb 9 Ordering accessories oftheir patents nor d erts or Philips under any oes it confer upon the purchaser a licence Under these patents To purchase accessories for this machine Always return the machine to a service centre please visit our online shop at authorised by Philips for examination or repair www shop philips com service Do not attempt to repair the machine yourself If the online shop is not available in your country otherwise your guarantee becomes invalid go to your Philips dealer or a Philips service centre If you have any difficulties obtaining accessories for your machine please contact the Philips Consumer Care Centre in your country You find its contact details in the worldwide guarantee leaflet 12 Troubleshooting 12 1 SENSEO coffee machine This chapter summarises the most common problems you could encounter with the machine If you are unable to solve the problem with the information below visit www philips com support for a list of frequently asked questions or contact the Consumer Care Centre in your country Problem My cup overflowed when used the machine for the first time Water continued to flow from the spou
19. t when used the machine for the first time The on off button flashes slowly The CALC light flashes Solution You probably tried to brew a cup of coffee without flushing the machine f the on off bu f the on off bu is heating up If i slowly or rapidly first Before you start brewing coffee you have to flush the machine When you switch on the machine again the on off button either lights up continuously or flashes s owly or rapidly on lights up continuously you have to carry out the flushing procedure see chapter Flushing the machine before first use on flashes slowly or rapidly wou do NOT have to carry out the flushing procedu flashes reservoir or the water reservoir is not placed on the machine properly re If the on off button flashes slowly the water rapidly there is not enough water in the water f water continued to flow frorn the spout until the water reservoir was empty the machine was performing the flushing cycle Before you start brewing coffee you have to flush the machine When you switch on the machine again the on off button either lights up continuously or flashes f the on off button lights up continuously you have to carry out the flushing procedure s e chapter Flushing the machine before first use f the on off button flashes slowly or rapidly you do NOT have to carry out the flushing procedure If the on off butt
20. the water heats up The machine is ready for descaling when the on off button lights up continuously D Put a bow with a capacity of at least 1 5 litres under the spout to collect the descaling mixture When the on off button lights up continuously press the 1 cup button D and the 2 cup button PD at the same time for 3 seconds until you hear a beep Release the buttons as soon as their lights as well as the selected strength go out This means that the descaling procedure has been activated correctly e Notes Do nat refill the water reservoir with used hot water or the used descaling mixture H Tilt the water reservoir and place the bottom back onto the machine 1 Then press the top of the water reservoir towards the machine 2 e The CALC light and the on off button start flashing to indicate that the descaling cycle is in progress During the descaling cycle the water comes out of the machine in intervals When all the water in the water reservoir has been used up the descaling cycle is finished The on off button starts to flash rapidly e Note If you press the 1 cup and 2 cup button longer than 3 seconds the m chine does not start the descaling cycle Ifthis happens press the 1 cup button and the 2 cup button at the same time for 3 seconds again EI Place the 1 cup pod holder with a used coffee pod in it in the coffee machi
21. the water reservoir 2b You do not place the water reservoir onto the machine too roughly If you place the water reservoir too roughly water may splash out of the water reservoir 2c The water reservoir is not damaged or broken Normally water should not start to drip from the water outlet in the bottom of the water reservoir within 30 seconds after filling Problem Solution cannot open the lid The coffee machine produces less coffee than before cannot close the lid properly The SENSEO coffee is not strong enough 20 A vacuum may have temporarily formed under the lid Switch off the machine Pull up the lever and wait 24 hours before you open the lid You may need to use quite some force Make sure that you do not move the SENSEO machine Moving the machine placing it outdoors or in a cool or cold environment does not accelerate the unlocking of the lid For this not to happen again always make sure that the pod holders are clean and that the sieve in the centre of the pod holders is not clogged Perhaps the sieve in the centre of the pod holder is clogged If this is the case unclog the sieve by rinsing the pod holder under a running tap Use a washing up brush to clean the sieve if necessary Descale the machine see chapter Descaling Check if a used coffee pod is sticking to the water distribution disc If this is he case remove the used pod Check if you used the correct pod holder Us
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