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1. 92 Chapter6 Specifications DVD RW and CD RW SuperMulti Double Layer Drive specifications Applicable disc Read Write CD DA CD E G CD mIDI CD TEXT CD R and CD RW CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo cD Video DVD R DVD RW DVD R DVD RW CD Multisession CD CD EXTRA DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW and CD RW SuperMulti Double Layer Drive specifications 93 DVD ROM Drive specifications Applicable disc Read CD DA CD E G CD mIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo cD Video CD Multisession CD Photo cD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW Access time cD DVD Random lt 110 ms lt 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 8X DVD 24X CD R 16X CD RW 94 Chapter 6 Specifications 3 600 KB
2. ed Disconnect all external devices connected to the computer i Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the modem module 1 Remove the Phillips M2 0x3 0 screw 1 that secures the modem module to the system board 2 Lift the modem module 2 straight up to remove it from the system board 3 Disconnect the modem module cable 3 from the modem module Reverse this procedure to install the modem module Component replacement procedures 55 WWAN module Description Spare part number HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module all countries and regions except the People s 634400 001 Republic of China CAUTION The WWAN module and the WLAN module are not interchangeable CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WWAN module follow these steps
3. 060 6868 lO Item Description Spare part number 1 Display bezel For use with computer models equipped with a webcam 651366 001 For use with computer models not equipped with a webcam 651365 001 2 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG 638553 001 SVA display panel 3 Display Hinge Kit includes left hinge and bracket and right hinge and bracket 651369 001 4 Hinge covers 651370 001 5 WWAN cable included in Antenna Kit spare part number 651371 001 6 WLAN cable included in Antenna Kit spare part number 651371 001 7 Webcam module select models only includes microphone and keyboard light 642796 001 8 Top cover brackets 651381 001 24 Chapter 3 Illustrated parts catalog Item Description Spare part number 9 Diplay cable includes webcam cable and light sensor cable 651368 001 10 Display enclosure 651367 001 Ambient light sensor board not shown 656622 001 Internal microphone module not shown 642798 001 Display Screw Kit not shown 655022 001 Display Miscellaneous Kit includes foil shield for camera 656623 001 Display Panel Support Kit not shown includes display enclosure and antenna 658267 001 Display components 25 Mass storage Item Description Spare part number 1 6 35 cm 2 50 in hard drive includes bracket e 750 GB 7200 rpm hard drive 633252 001 e 500 GB 7200
4. 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove service access cover see Service access cover on page 42 Remove the WWAN module 1 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWLAN module Ey NOTE The black WWAN antenna cable is connected to the WWAN module Main terminal The white WWAN antenna cable is connected to the WWAN module Aux terminal Remove the two Phillips M2 0x3 0 screws 2 that secure the WWAN module to the computer 56 Chapter4 Removal and replacement procedures 3 Pull the module 3 away from the slot at an angle Ey NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WWAN module Component replacement procedures 57 WLAN module Description Spare part number Broadcom 43224AGN 802 1 1a b g n WLAN module for use in Antigua and Barbuda Barbados 582564 001 Belize Canada Guam and the United States Broadcom 43224AGN 802 11a b g n WLAN module for use in Albania Algeria Angola
5. 7 Caps lock light TouchPad on off light White Caps lock is on e Amber The TouchPad is off e Off The TouchPad is on Top Buttons and fingerprint reader select models only Component Description 1 s Power button e When the computer is off press the power button to turn on the computer e When the computer is on press the power button briefly to initiate Sleep e When the computer is in the Sleep state press the power button briefly to exit Sleep e When the computer is in Hibernation press the power button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options e Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options e Orrefer to the HP Notebook Reference Guide 2 i i Wireless button Turns the wireless feature on or off but does not establish a I wireless connection 8 Chapter 2 External component identification Component Description 3 QuickWeb button e When the computer is off or in Hibernation mode press the button to open HP QuickWeb e When the computer is in Microsoft Windows press the button to open the default Web browser e When the co
6. 3 MB L3 cache 631253 001 4 threads standard voltage 35 W e Intel Core i5 2430M 2 30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 653341 001 4 threads standard voltage 35 W e Intel Core i5 2410M 2 30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 638039 001 4 threads standard voltage 35 W 19 Modem module 56k v 92 MDC data fax modem 628824 001 20 Fan 651378 001 21 Heat sink 651379 001 22 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Drive 651387 001 DVD ROM Drive 651386 001 23 Memory modules PC3 10600 1333 MHz DDR3 8 GB 634091 001 4GB 621569 001 2 GB 621565 001 22 Chapter 3 Illustrated parts catalog Item Description Spare part number 24 Speakers 651377 001 25 HP Integrated Module with Bluetooth 2 1 Wireless Technology 593836 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 651384 001 26 Battery 9 cell 100 Wh 3 0 Ah Li ion battery 632423 001 6 cell 62 Wh 2 8 Ah Li ion battery 632421 001 6 cell 55 Wh 2 8 Ah Li ion long life battery 632419 001 3 cell 31 Wh 2 8 Ah Li ion battery 632417 001 27 Service access cover 651373 001 Rubber Kit not shown includes bumpers for the outside of the base enclosure 651382 001 Computer major components 23 Display components
7. Before removing the speaker follow these steps 1 o N 4 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the Bluetooth module see Bluetooth module on page 50 Remove the speaker 1 2 w Disconnect the speaker cable 1 from the system board Remove the Phillips M2 0x3 0 screw 2 and the two Phillips M2 0x7 0 screws 3 that secure the speaker to the base enclosure Remove the speaker 4 from the base enclosure Reverse this procedure to install the speaker 52 Chapter4 Removal and replacement procedures Optical drive Description Spare part number DVD RW and CD RW SuperMulti Double Layer Drive 651387 001 DVD ROM Drive 651386 001 Before removing the optical drive follow these steps i V N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnec
8. includes cable 651363 001 Smart card reader bracket 598767 001 Before removing the card reader board and bracket follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d Remove the battery see Battery on page 41 and then remove the following components Service access cover see Service access cover on page 42 Keyboard see Keyboard on page 62 Base enclosure see Base enclosure on page 66 Top cover see Top cover on page 71 Remove the smart card reader board and bracket 1 Open the ZIF connector 1 for the smart card cable and remove the cable 2 2 Disconnect the cables 3 and 4 from the TouchPad 3 Remove the Philips M2 0x3 0 screw 5 that secures the smart card reader board to the top cover and then remove the smart card reader board 6 Reverse this procedure to install the smart card reader board cable and bracket 76 Chapter4 Removal and replacement procedures Display panel 5 NOTE If it is necessary to replace only the display panel follow the procedure in this section To replace internal display comp
9. l l l l l S 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Display 109 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 110 Chapter9 Recycling 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 111 Index A AC adapter spare part number 28 30 ambient light sensor board spare part number 25 ambient light sensor identifying 14 antennas disconnecting 56 59 spare part number 31 audio in microphone jack identifying 12 audio product description 2 audio out headphone jack identifying 12 B base enclosure removal 66 spare part number 66 base enclosure spare part number 21 31 battery removal 41 spare part number 23 30 41 battery bay 16 battery light 11 battery release latch 16 Bluetooth module re
10. 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 537921 001 HP Integrated Module with Bluetooth 2 1 Wireless Technology NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 651384 001 572511 001 Intel Centrino Ultimate N 6300 3x3 a g n WiFi Adapter 582564 001 Broadcom 43224AGN 802 1 1a b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada Guam and the United States 582564 002 Broadcom 43224AGN 802 1 1a b g n WLAN module for use in Albania Algeria Angola Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Belgium Benin Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic and Slovak
11. Argentina 582564 002 Aruba Australia Austria the Bahamas Bahrain Bangladesh Belgium Benin Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic and Slovakia Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Laos Latvia Lebanon Liechtenstein Lithuania Luxembourg Madagascar Malaysia the Maldives Mali Martinique Mauritania Mauritius Mexico Micronesia Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Sierra Leone Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey Ukraine
12. Drive 94 DVD RW and CD RW SuperMulti Double Layer Drive 93 hard drive 92 optical drive 93 94 Start key identifying 10 static shielding materials 38 system board removal 69 spare part number 22 31 60 23 31 52 11 16 21 30 69 T thermal material replacement 45 tools required 34 top cover removal 71 spare part number 21 31 71 TouchPad buttons identifying 6 TouchPad light identifying 7 TouchPad zone identifying 6 transporting guidelines 37 U USB port identifying 12 15 V vents identifying 11 12 17 video product description 2 volume keys identifying mute button 9 WwW webcam light identifying 14 webcam module spare part number 24 webcam identifying 14 wireless antennas disconnecting 56 59 identifying 14 wireless button identifying 8 wireless light 7 11 wireless product description 2 WLAN antennas disconnecting 56 59 identifying 14 WLAN module removal 58 spare part number 21 58 workstation guidelines 37 WWAN antennas identifying 14 WWAN module removal 56 spare part number 22 30 56
13. Follow the on screen instructions OF e O ibe To save your changes and exit click the Save icon in the lower right corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 83 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Ey NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run in Test Runs a comprehensive check on s
14. Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and
15. Taiwan 651390 AB1 e For use in Thailand 651390 281 e For use in Turkey 651390 141 e For use in the United Kingdom 651390 031 e For use in the United States 651390 001 20 Chapter 3 Illustrated parts catalog Item Description Spare part number 3 RTC battery 651948 001 4 Top cover With TouchPad and fingerprint reader 651375 001 With TouchPad only 651374 001 5 Function button board 651361 001 6 TouchPad button board included with top cover spare part number 651374 001 and 651375 001 7 Power button board 651360 001 8 Fingerprint reader board 651364 001 9 System board includes processor replacement thermal material and replacement thermal material cleaning kit For use in all countries and regions except the People s Republic of China and Russia 651358 001 For use only in the People s Republic of China and Russia 651359 001 10 Function LED board 651362 001 11 Smart card reader board and cable 651363 001 12 Security cable slot included with base enclosure 13 Base enclosure 651372 001 14 Hard drive connector included with the hard drive spare part kit 15 WLAN module Broadcom 43224AGN 802 11a b g n WLAN module for use in Antigua and Barbuda 582564 001 Barbados Belize Canada Guam and the United States Broadcom 43224AGN 802 1 1a b g n WLAN module for use in Albania Algeria Angola 582564 002 Argentina Aruba Australia Austria the Bahamas Bahrain Ban
16. and the liquid crystal display LCD panel 2 Qo Ey NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 106 Chapter9 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 107 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure l i 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 108 Chapter 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward x T I l
17. numeric keypad identifying 10 eSATA port identifying 12 esc key identifying 10 Ethernet product description 2 ExpressCard slot identifying 12 external media cards product description 3 external monitor port 15 F fan removal 44 spare part number feet locations 40 spare partnumber 40 fingerprint reader board removal 75 spare part number 75 fingerprint reader board spare part number 31 fingerprint reader identifying 9 fn key identifying 10 22 31 44 function button board removal 74 spare partnumber 74 function button board spare part number 21 31 function keys identifying 10 function LED board spare part number 31 G graphics product description 1 grounding equipment and methods 38 H hard drive precautions 35 product description 2 removal 60 spare part number specifications 92 headphone audio out jack 12 heat sink removal 44 spare part number 31 44 hinge covers spare part number 31 hinge spare part number HP QuickWeb light 7 22 30 60 24 31 l integrated webcam light identifying 14 internal microphones identifying 14 internal storage product description 2 J jacks 13 audio in microphone 12 audio out headphone 12 RJ 11 modem 13 K keyboard product description 3 removal 62 spare part number 62 20 31 32 keyboard light button identifying 14 keyboard light identifying 14 keypad embedded numeric 10 keys applications 10 esc 10 fn 10 f
18. on and then shut it down through the operating system Disconnect all external devices connected to the computer and remove any media cards from the ExpressCard slot and the Media Card Reader Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b C d e f g h i j k Remove the following components Battery see Battery on page 41 Service access cover see Service access cover on page 42 SIM see SIM on page 43 Fan and heat sink see Fan and heat sink on page 44 Bluetooth module see Bluetooth module on page 50 Speaker see Speaker on page 52 Optical drive see Optical drive on page 53 Hard drive or solid state drive see Hard drive or solid state drive on page 60 WWAN see WWAN module on page 56 WLAN see WLAN module on page 58 Modem module see Modem module on page 55 Keyboard see Keyboard on page 62 Remove the base enclosure 1 Position the computer right side up with the front toward you 2 Open the ZIF connector for the power button cable 1 and remove the cable 2 3 Open the ZIF connector for the fingerprint reader cable 3 and remove the cable 4 66 Chapter 4 Removal and replacement procedures 4 5 6 Open the ZIF connector for the function board cable 5 and remove the cable 6 Close the display and
19. the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents MWR ICUIE FE SETAE OW es accent iaseacctexs cxceaue inst navaasonendenageiasanasesneisanaqa E 1 2 External component identification ssnin n naar AEEA EES ARKET AERE VAAR EORR 6 TOP riani i a a r a aa a E tani AE TEE aa E 6 Hoeroa AM ME etc ates TTA A NE E A A E 6 E a AIE E EI S E AE OIE A E A P A S A T 7 Buttons and fingerprint reader select models Only ccecceeeeeeeeeeeeeeeeeeeeseeeeetttaeeees 8 IOVS TE E E A N E T A T TET E T T TE 10 VOM E E A A EE T E E E T 11 Right annann AA a aaa aaa aae 12 E a ee ace eee E TE NANE E TEPE TEE AET E ce coca AT AE E ET NTA E T NA 13 ES 9 Fh ee a E E E tet rr e accent ecer trtp rere errr 14 PROGID onini a e nea dvndcanans teaateasandansatnas etree awenetaaaanaabluets a e aN 15 BOO raises std esate sana gan nsec ge eco nh cap eae aa da csc ee cd ve an 4 a nw GE dad Re RO nisin setae RE aa 16 3 llliusirated parts catalog lt iicciciccscescccsicccesccnessecsnerevessecsnesstnhadedoseacivessecteexerndadtoeceeendadadoresierenoresineesieoessctonhdenanes 18 Seral number IOCALON crrr a a a aa a a aaa aa Aa adaa 18 Computer major components cee ee eee eeeeeeeeeeeeeeee cee cette cette tesa caaaaaeaeceeeeeeeeeeeeeeeesecdececencueaeeeeeeetees 19 Display COMPONEINS cass cce chckeescees sid
20. with ground pin supports 3 pin DC connector 609948 001 65 W Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector for use in Australia Bangladesh Brunei Cambodia China Hong Kong India Indonesia Japan South Korea Laos Malaysia Nepal New Zealand Pakistan Philippines Singapore Sri Lanka Taiwan Thailand Vietnam 621565 001 621569 001 626978 001 628824 001 Memory module 2 GB PC3 10600 1333 MHz DDR3 Memory module 4 GB PC3 10600 1333 MHz DDR3 Hard drive 2 50 in 320 GB 7200 rpm SED hard drive includes bracket Modem module 56k v 92 MDC data fax modem 631252 001 Processor Intel Dual Core i7 2620M 2 70 GHz processor turbo up to 3 40 GHz 4 MB L3 cache 4 threads standard voltage 35 W 631253 001 Processor Intel Dual Core i5 2520M 2 50 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads standard voltage 35 W 631255 001 Processor Intel Dual Core i5 2540M 2 60 GHz processor turbo up to 3 30 GHz 3 MB L3 cache 4 threads standard voltage 35 W 631954 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 632155 001 HP hs2340 HSPA Mobile Broadband Module 632417 001 Battery 3 cell 31 Wh 2 8 Ah Li ion battery 632419 001 Battery 6 cell 55 Wh 2 8 Ah Li ion battery 632421 001 Battery 6 cell 62 Wh 2 8 Ah Li ion battery 632423 001 633252 00
21. 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 105 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1
22. 1 634091 001 634400 001 Battery 9 cell 100 Wh 3 0 Ah Li ion battery 750 GB 7200 rpm 9 50 mm 6 35 cm 2 50 in SATA hard drive includes bracket 8 GB memory module PC3 10600 1333 mHz DDR3 HP un2430 EV DO HSPA Mobile Broadband Module 634925 001 500 GB 7200 rpm 9 50 mm 6 35 cm 2 50 in SATA hard drive includes bracket 635225 001 250 GB 7200 rpm 9 50 mm 6 35 cm 2 50 in SATA hard drive includes bracket 638039 001 638553 001 Intel Dual Core i5 2410M 2 30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 4 threads standard voltage 35 W 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG SVA display panel 641672 001 Hard drive 320 GB 7200 rpm 9 50 mm 6 35 cm 2 50 in SATA hard drive includes bracket 642796 001 Webcam module select models only includes microphone and keyboard light 642798 001 Internal microphone module 651358 001 System board for use in all countries and regions except the People s Republic of China and Russia 651359 001 System board for use in only the People s Republic of China and Russia 651360 001 Power button board 30 Chapter 3 Illustrated parts catalog Spare part Description number 651361 001 Function button board 651362 001 Function LED board 651363 001 Smart card reader board and cable 651364 001 Fin
23. 2 from the system board w e oe Open the ZIF connector 3 for the keyboard cable and then remove the cable 4 Component replacement procedures 63 8 Remove the keyboard 5 Reverse this procedure to install the keyboard 64 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 481089 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 Remove the RTC battery 1 Disconnect the RTC cable 1 from the system board 2 Remove the RTC battery 2 from the socket Reverse this procedure to install the RTC battery Component replacement procedures 65 Base enclosure Description Spare part number Base enclosure 651372 001 Before removing the base enclosure follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer
24. 30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 4 threads standard voltage 35 W Chipset Mobile Intel QM67 chipset Graphics Intel HD Graphics 3000 Supports two simultaneous displays Panel 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG SVA Supports privacy filter Supports 16 9 resolution Supports 1366x768 resolution Memory 2 customer accessible upgradable memory module slots DDR3 PC3 10600 1333MHz SODIMM Supports up to 16 GB of system RAM in the following configurations e 2048 MB total system memory 2048x1 e 3072 MB total system memory 2048 1024 e 4096 MB total system memory 4096x1 e 4096 MB total system memory 2048 x 2 e 6144 MB total system memory 4096 2048 e 8192 MB total system memory 8192x1 e 8192 MB total system memory 4096x2 e 12288MB total system memory 8192MB 4096MB e 16384MB total system memory 8192MB x 2 2 Category Internal storage Optical drives Description Supports the following 6 35 cm 2 5 in storage devices e 750 GB hard drive 7200 rpm SATA e 500 GB hard drive 7200 rpm SATA e 320 GB hard drive 7200 rpm SATA e 320 GB Self Encrypting Drive SED hard drive 7200 rpm SATA e 250 GB hard drive 7200 rpm SATA or e 160 GB solid state drive e 128 GB solid state drive Customer accessible Serial ATA 9 5 mm tray load Audio and video Supports the following drives e DVD RW and CD RW SuperMulti Doubl
25. 80 B71 Iceland 651380 DD1 Switzerland 651380 BG1 Israel 651380 BB1 Taiwan 651380 AB1 Italy 651380 061 Thailand 651380 281 Japan 651380 291 Turkey 651380 141 Latin America 651380 161 The United Kingdom and Singapore 651380 031 The Netherlands 651380 B31 The United States 651380 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b Fan see Fan and heat sink on page 44 62 Chapter4 Removal and replacement procedures Remove the keyboard 1 Loosen the three Phillips M2 0x8 0 captive screws that secure the keyboard to the computer 2 Turn the computer right side up and then open the display 3 Carefully position the open computer on its left side and then press on the keyboard through the opening where the fan was removed Carefully turn the computer right side up with the front toward you Rotate the keyboard forward until it rests upside down on the palm rest 1 Disconnect the mouse cable
26. Ap HP EliteBook 2560p Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Core and Centrino are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2011 Document Part Number 642160 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with
27. EY NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files YNOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If po
28. N module 6 2 External component identification Top TouchPad Component Description 1 Pointing stick Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Functions like the left button on an external mouse 3 e TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 6 Right pointing stick button Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Component Description 1 Power light e White The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Num lock light White Num lock is on 3 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 4 5 49 HP QuickWeb light Mute light e White The computer is on e Off The computer is off or in Hibernation mode NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help e White Computer sound is on e Amber Computer sound is muted 6
29. Port Options 88 Chapter5 Computer Setup To do this e __Enable disable the wireless button state enabled by default e Enable disable embedded WLAN device radio select models only enabled by default e Enable disable the embedded Bluetooth device radio enabled by default e Enable disable the Network Interface Controller LAN enabled by default e Enable disable LAN WLAN switching disabled by default e _ Set the wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order e Enable disable the Ambient Light Sensor e Enable disable the Notebook Upgrade bay device enabled by default e Enable disable the fingerprint device enabled by default e Enable disable the integrated camera enabled by default e Enable disable the Power Monitor Circuit enabled by default e Enable disable the audio device enabled by default e Enable disable a modem device enabled by default e Enable disable the microphone enabled by default e Enable disable the internal speakers enabled by default NOTE NOTE All port options are enabled by default e Enable disable the serial port e Enable disable the parallel port e Enable disable the flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 por
30. Supports optional 34mm ExpressCards Supports the following digital card formats e MultiMediaCard e Secure Digital SD Card 4 Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE A 4 conductor audio jack plug headphone with microphone is needed in order to use the microphone function 5 DisplayPort Connects an optional digital display device such as a high 5 performance monitor or projector 6 eSATA eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 7 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 Security cable slot 12 Chapter 2 External component identification Attaches an optional security cable to the computer NOTE The security cable is designed to act as a de
31. a webcam A CAUTION The display enclosure will be unsupported when the screws are removed To prevent damage to the display enclosure support it before removing the screws in the next step 5 Remove the four Phillips M2 5x4 0 screws 1 that secure the display hinge covers and the bottom bracket to the computer 6 Remove the two Phillips M2 0x2 0screws 2 at the top corners of the display enclosure 9 a 7 Carefully close the display 1 78 Chapter 4 Removal and replacement procedures 8 Gently lift the display enclosure 2 away from display panel which rests on the keyboard 9 Lift the tape 3 that secures the display cable to the back of the display panel 10 Remove the cable from the display panel 4 11 Remove the two Phillips M3 0x2 0 screws 1 from each display bracket 12 Lift the display panel 2 away from the brackets Component replacement procedures 79 Display components NOTE For removal of the display panel alone see Display panel on page 77 To remove internal display components remove the display panel and then continue with the procedures in this section Description Spare part number Webcam module select models only includes microphone and keyboard light 642796 001 Hinge covers 651370 001 Display Hinge Kit includes left hinge and bracket and right hinge and bracket 651369 001 Before removing the internal display components follow these
32. ader active Preboot Authentication password smart card Full volume encryption Security cable slot Trusted Platform Module TPM v 1 2 Operating system Preinstalled operating systems e Microsoft Windows 7 Home Premium 32 64 e Windows 7 Professional 32 64 e FreeDOS Preinstalled operating systems plus Microsoft Office e Windows 7 Home Basic 32 with Office 2010 Starter e Windows 7 Home Premium 32 with Office 2010 Starter e Windows 7 Home Premium 32 64 with Office 2010 Personal e Windows 7 Home Premium 32 64 with Office 2010 Home amp Business e Windows 7 Home Premium 32 64 with Office 2010 Professional e Windows 7 Professional 32 64 with Office 2010 Starter e Windows 7 Professional 32 64 Office 2010 Personal e Windows 7 Professional 32 64 Office 2010 Home amp Business e Windows 7 Professional 32 64 Office 2010 Professional Restore media OSDVD e Windows 7 Home Basic 32 e Windows 7 Home Premium 32 64 e Windows 7 Professional 32 64 Certified e Microsoft WHQL e SUSE Linux Novell DRDVD Device driver and Application DVD for Windows 7 Chapter 1 Product description Category Description Web only support Windows 7 Enterprise 32 64 Windows 7 Ultimate 32 64 Windows Vista Business 32 64 Windows Vista Enterprise 32 64 Windows XP Professional 32 Serviceability End user replaceable parts AC adapter Battery Memory module Hard drive Optical drive WLAN module WWA
33. aegros a T E tenet ddanests bia sdadecdesseads 62 RTG Date ry ejects cetcnedetde caceetecdet civleeneeseet tude eco EA TATS 65 Base GNCloSure nar ena aata a a aea a Aaaa aaia anii 66 oyetan Doar syrien irnn T E NE 69 TOP COVER daonna E aE E E EE aE E aR 71 Power button boards Sesan eei aa aa aea aa aa ANAE 73 Function Dutton board srecetina a aa a aa aaa ANa aE Aaa 74 Fingerprint reader Doard scenceniinceniiiii irinin aa EERTE 75 Smartcard reader aiiascienisania eaea ra a aa aaa aada aaa a 76 Display panel snidani anaa aa iaaa a aana aaia aa iaa aaa Eaa 77 Display Componenti Senine tied E a E a E aaa Aaa E AE 80 5 Computer Solupe sesia aii Eia aeiia scbeineaadeieeanes spbanubeeud lacs uutaosbiaas evs 82 Starting Computer Setup eierne a a a Ea A E A aaa Ea aaraa 82 USING Computer Setup sisesed d ad aeaa madness 82 Navigating and selecting in Computer Setup sessssssssesssssrrreserrrrsstrrrsstttnnnnstternnntennnsnnenn 82 Restoring factory settings in Computer Setup cc ceceeeceeeeeeeeeeeeeeeeaeeeeeeeeenaaeeeeeeeeeaaas 83 Computer Setup MENUS cisse a a a a aaadsedtesiadaceeeenan 84 File MENU ied Se ces ence Decide sade a a e a aaa a a aaa e aaia 84 SECUMLY MONU ccir ii ie a EE ETOO ER EOE 85 System Configuration MON sessies iaiairi iaaa aaan RA EEANN TAAA 86 BSS CIICAUIONTS siera ar saa aa E saa eA A A a EA ea AE AAEE O ARE AAT ARRENE 90 Computer specifications ssrt eaa eE ESAE E TE E EEE A 90 31 75 cm 12 50 in di
34. al area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 2 3 Power light Battery light White Power is on Blinking white The computer is in the Sleep state Off The computer is off or in Hibernation White A battery is close to full charge capacity Amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light White The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 5 Display release button Opens the computer 6 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Speaker Produces sound Front 11 Right Component 1 2 3 6 COS Docking connector ExpressCard slot Media Card Reader Ei ma Description Connects an optional docking device
35. ase enclosure on page 66 Top cover see Top cover on page 71 Remove the power button board 1 Remove the tape 1 from the power button cable 2 Remove the Phillips M2 0x3 0 screw 2 that secures the power button board to the top cover 3 Slide the board and cable 3 out of the plastic clips Component replacement procedures 73 Function button board Description Spare part number Function button board 651361 001 Before removing the function button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Pe 3 4 a b c d Remove the battery see Battery on page 41 and then remove the following components Service access cover see Service access cover on page 42 Keyboard see Keyboard on page 62 Base enclosure see Base enclosure on page 66 Top cover see Top cover on page 71 Remove the function button board 1 Press down on the plastic clip 1 to release the metal bracket Remove the bracket 2 2 Remove the Phillips M2 0x3 0 screw 3 that secures the function button board to the top cover 3 Remove the func
36. board for use in Hungary includes cable Keyboard for use in Russia includes cable 651390 261 Keyboard for use in Bulgaria includes cable 651390 281 Keyboard for use in Thailand includes cable 651390 291 Keyboard for use in Japan includes cable 651390 A41 Keyboard for use in Belgium includes cable 651390 A81 Keyboard for use in the Czech Republic and Slovakia includes cable 651390 AB1 Keyboard for use in Taiwan includes cable 651390 AD1 Keyboard for use in South Korea includes cable 651390 B31 Keyboard for international use includes cable 651390 B71 651390 BA1 651390 BB1 651390 BG1 Keyboard for use in Finland and Sweden includes cable Keyboard for use in Slovenia includes cable Keyboard for use in Israel includes cable Keyboard for use in Switzerland includes cable 651390 DD1 Keyboard for use in Iceland includes cable 651390 DJ1 Keyboard for use in Greece includes cable 651390 DW1 Keyboard for use in Africa French Arabic includes cable 651948 001 RTC battery 655022 001 Display Screw Kit 656622 001 Ambient light sensor board 32 Chapter 3 Illustrated parts catalog Spare part Description number 656623 001 Display Miscellaneous Kit 658267 001 Display Panel Support Kit includes display enclosure and antenna Sequential part number listing 33 4 Removal and replacemen
37. care these cables tear easily Drive handling Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 35 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry des
38. cceeceeeceeeceeeeeeeeeeeeeeeeneeeeeeneeees 38 Component replacement procedures cccecceecceeeeeeeeeeeeeeeeeceeccaeaaecaeeeeeeeeeeeeeeeeesenseceaccsiecaeeaeeeeeees 39 SENEE LAG a assitscte dscns teiaten ny iisia acces SE 39 COMPULEL festaren dee cadecds achenecetuesdeteadtagesaed eaves aE a AAE ant cassencncantuerereas 40 Battery s cec ssiceldeediastavta diets tinediea S ea te Aiea ities biadeened 41 DEVICE ACCESS COVEN sas cniscnascdccseezeraaacnanduadnascnadensneaderevstasaasadduadahdaedcshsaaagancessdeuaenanseaasacaadehas 42 SIM aonane ke talentassaceaae sina aecekus aescagiadaceeca A A E 43 Fancand heat Sink siessscasiedecssssstadaadsinaaadtunatansnahcaadsangaghavatenanaae hidedaneanedduaatestadadseddexsabetneatlans 44 PlOCESSON ecissncaccidiandicud cess aacncacuans acciadshadadsacdgnvundacdcandanteadehaas dena dehadadesdsnaneddestsnashaseadehsacdeeenshe 46 Memory MOGUIG cece ce seteccett ledecnteait lai cateadl elected eka We ae eed eee 48 Blutooth module nsien a a a a a a a aani 50 Sp akef aoia i A a a a aa a aa ae i a a iia a i a ENEE 52 Optical drive erineeernana naia a ech e a A E E E 53 Modem M d lS ieioea a aaa aa a aE a 55 WWAN Modules ocisiiinsnno iniiai iia aiii aaa a aT aa i a ae a na a REAA KEEA 56 WLAN module cia iecesscteccteciter catacesendhatanetoeseid a A E AE AA 58 Hard drive or solid state drive ccccccccceceeeeeeeeeeeeeceneeaecaeeeeeeeeeeeeeeseeseesseccceccaaeeeeeeeeeeeeeess 60 KG YDOANG
39. connect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the hard drive or solid state drive 1 2 3 Position the computer with the front toward you Loosen the 4 Phillips M2 0x5 0 captive screws 1 that secure the drive to the computer Pull up on the tab 2 to remove the drive 60 Chapter 4 Removal and replacement procedures 4 lf itis necessary to replace the drive connector remove the connector 3 from the drive 5 If itis necessary to replace the drive bracket remove the two Phillips M3 0x3 0 screws 1 on each side of the drive and then lift the bracket 2 away from the drive Reverse this procedure to reassemble and install the drive Component replacement procedures 61 Keyboard Country region Spare part number Country region Spare part number Belgium 651380 A41 Northwest Africa 651390 001 Brazil 651380 201 Norway 651380 091 Bulgaria 651380 261 Portugal 651380 131 The Czech Republic 651380 A81 Russia 651380 251 Denmark 651380 081 Saudi Arabia 651380 171 France 651380 051 Slovakia 651380 A81 French Canada 651380 121 Slovenia 651380 BA1 Germany 651380 041 South Korea 651380 AD Greece 651380 DJ Spain 651380 071 Hungary 651380 211 Sweden and Finland 6513
40. ct models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents library and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 2 Display the screen you want to save Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc Open a word processing document and then select Edit gt Paste The screen image is added to the document Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc b
41. del number provided on the service tag located inside the battery bay Preave roooncoaoc IMMUN TE Component Description 1 Product name The product name affixed to the front of the computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty The duration of the warranty period for this computer Component replacement procedures 39 Computer feet The computer feet are hot melted to the base enclosure in the locations illustrated below 40 Chapter 4 Removal and replacement procedures Battery Description Spare part number 9 cell 100 Wh 3 0 Ah Li ion battery 632423 001 6 cell 62 Wh 2 8 Ah Li ion battery 632421 001 6 cell 55 Wh 2 8 Ah Li ion long life battery 632419 001 3 cell 31 Wh 2 8 Ah Li ion battery 632417 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the com
42. e Layer Drive e DVD ROM Drive Integrated dual array microphones 2 stereo speakers Integrated 720p HD webcam Supports no webcam option Modem 56k v 92 MDC data fax modem Supports no modem option Modem cable not included Ethernet Intel 82579 LM 10 100 1000 GB network interface card NIC with iAMT 7 0 support 83 84 85 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Three WLAN antennas Support for no WLAN option Support for the following WLAN formats e Broadcom 43224AGN 802 11a b g n WLAN module e Broadcom 4313AGN 802 11a b g n WLAN module e Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter e Intel Centrino Ultimate N 6300 3x3 a g n WiFi Adapter Integrated wireless wide area network WWAN options by way of wireless module Two WWAN antennas built into display assembly world wide 5 band Chapter 1 Product description Category Description Support for no WWAN option Security provided by subscriber identify module SIM located inside battery bay Support for the following WWAN formats e HP un2430 EV DO HSPA Mobile Broadband Module e HP hs2340 HSPA Mobile Broadband Module Integrated personal area network PAN options by way of Bluetooth module HP Integrated Module with Bluetooth 2 1 Wireless Technology S
43. e computer operates well within this range of temperatures 90 Chapter6 Specifications 31 75 cm 12 50 in display specifications Metric U S Dimensions Width 16 9 cm 6 7 in Depth 26 2 cm 10 3 in Diagonal 30 8 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Backlight LED Character display 80 x 25 Total power consumption 40W Viewing angle 40 horizontal 20 40 vertical typical 31 75 cm 12 50 in display specifications 91 Hard drive specifications 750 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate 300 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 3 ms 3 ms 3 ms Average 11 ms 13 ms 13 ms 13 ms Maximum 22 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 976 752 240 625 121 433 488 376 120 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details
44. eans 102 Using a Windows Vista operating system DVD purchased separately 102 8 POWEPF COPE SEE reguiremenmtS sisisi nisi svvssieninadensnsdeneceinrary a a event 104 Requirements for all countries ccccccecceeeeeeeeeeeeeceaecaeeeeeeeeeeeteeeceaaaaeaeeceeeeeeeeeeeseeteeecicausaeeereeeees 104 Requirements for specific countries and regions cceccceeceeceeeeeeeeeeeeeeedeeceecencaecaeeceeeeeeeeeeeteeees 105 S NRC SAND a wicca sac ze evvssunss dee pavnstvadis eucayivadevanue ined svin es bined vinvas edavinv sa wneveuievinnas aera des 106 Patay an a a E cba sacessdavdenedshad anette 106 Display cccnnncenianieni nai o AR OAT ATEO laegestnaliees 106 a E E A A muversane tas dunsanaiieunbaial 112 vii viii 1 Product description Category Product Name Description HP EliteBook 2560p Notebook PC Processors Intel Core i7 processor supports Intel Turbo Boost Technology e Intel Core i7 2620M 2 70 GHz processor turbo up to 3 40 GHz 4 MB L3 cache 4 threads standard voltage 35 W Intel Core i5 processors support Intel Turbo Boost Technology e Intel Core i5 2540M 2 60 GHz processor turbo up to 3 30 GHz 3 MB L3 cache 4 threads standard voltage 35 W e Intel Core i5 2520M 2 50 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads standard voltage 35 W e Intel Core i5 2430M 2 40GHz turbo up to 2 90GHz 3MB L3 Cache 4 threads 35W e Intel Core i5 2410M 2
45. efore inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 96 Chapter7 Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory
46. els only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Windows Vista 99 Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 2 Display the screen you want to save Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc Open a word processing d
47. en eaud Late tea casen aca a a a aae aaa aa aE decgentededesmevdoras 24 MASS Storage arii ENE NA AA A duay daadanase las 26 Plastics KIC scacetceadiedececsatcnncteechadaangsacnta ddenacenatadgancsdaaayund a a ae aa a aaaea aAa a Ea 27 Miscellanegus parts inin rannironnncontii ha ane EA E E aE AE EE EEA 28 Sequential part number listing cccceeeceeeeeeeeeeeeeeee eee ee eee eee eee cecaaaeaaeeeeeeeeeeseedseeseceeccecaeeeeeeseeneeees 29 4 Removal and replacement procedures eccecceeeeeeeeeeeeeeeeeeneeceeeeeeeeeeensenaseesssssneaneeseeseeeeenesesseenenseeeees 34 Preliminary replacement requirements ccccceeeeeeeceecee cae ceeeeeeeeeee tcc eaaecaeeeeeeeeeeeeeeseeeecsesieeeeeeeeeeees 34 TOONS reg ired jis icasecvaaeenantewaei cnedea aana E ans a a Ean a ENEE a aaka aaa aa aa 34 Service CONSIGSFALIONS 3 ce sac kvicwsne shdecaesvadvaesusa vest a i e E eh EE E R A A EEEE 34 PIASUG PARS Aisoni aa a aa a aa 34 Cables and connectors cece cee eeeeeeeeeceeae eee eeeeeeeeeeetetecceneaaecaeeeeeeeeeeeeeteneneees 35 Drive handling secrctari i TT 35 Grounding guidelines sosaieti E EREE AAEREN 36 Electrostatic discharge damage ccceceeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeteeeneeeeeeteneaees 36 Packaging and transporting guidelines eee ee eetteeeeeeeeetaees 37 Workstation QuIdGIINGS siicceceisniesencentnteeendennetincedencbiacedenneedacteny 37 Equipment guidelines ccceeccee
48. er Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor
49. g a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps Ey NOTE This process takes several minutes 1 2 102 Chapter 7 If possible back up all personal files Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Backup and recovery 6 Select Repa
50. gerprint reader board and cable 651365 001 Display bezel for use only with computer models not equipped with a webcam 651366 001 Display bezel for use only with computer models equipped with a webcam 651367 001 Display enclosure 651368 001 Display panel cable includes webcam module cable and ambient light sensor board cable 651369 001 Display Hinge Kit includes left and right display hinges and left and right hinge covers 651370 001 Display hinge covers 651371 001 Antenna Kit includes WWAN cables WLAN cables and MIMO cable 651372 001 Base enclosure 651373 001 Service access cover 651374 001 Top cover for use only with computer models not equipped with a fingerprint reader includes fingerprint reader board and cable TouchPad board and cable TouchPad button board and cable and TouchPad bracket 651375 001 Top cover for use only with computer models equipped with a fingerprint reader includes fingerprint reader board and cable TouchPad board and cable TouchPad button board and cable and TouchPad bracket 651376 001 Plastics Kit NOTE See Plastics Kit on page 27 for more Plastics Kit spare part information 651377 001 Speakers 651378 001 Fan 651379 001 Heat sink includes replacement thermal material and replacement thermal material cleaning kit 651380 001 Hard Drive Hardware Kit includes hard drive connector hard drive hard drive bracket screws and spacers 651381 001 Bracket Kit 651382 001 Rubber Kit includes bumpe
51. gladesh Belgium Benin Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic and Slovakia Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Laos Latvia Lebanon Liechtenstein Lithuania Luxembourg Madagascar Malaysia the Maldives Mali Martinique Mauritania Mauritius Mexico Micronesia Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Sierra Leone Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey Ukraine the United Arab Emirates the United Kingdom the United States Virgin Is
52. grade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently Enter a user defined computer asset tracking number and ownership tag Computer Setup menus 85 System Configuration menu Ey NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Set the MultiBoot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Device Configurations 86 Chapter5 Computer Setup Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectiona
53. ia Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Laos Latvia Lebanon Liechtenstein Lithuania Luxembourg Madagascar Malaysia the Maldives Mali Martinique Mauritania Mauritius Mexico Micronesia Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Sierra Leone Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey Ukraine the United Arab Emirates the United Kingdom the United States Virgin Islands Uruguay Uzbekistan Venezuela Vietnam Yemen Zimbabwe Sequential part number listing 29 Spare part number 593836 001 609939 001 Description Broadcom 4313AGN 802 11a b g n WLAN module AC adapter 65 W Smart AC adapter with localized cable plug support 3 wire plug
54. ide down with the battery bay toward you Disconnect the fan cable 1 from the system board Loosen the two Phillips M2 0x4 0 captive screws 2 that secure the fan to the system board Remove the fan 3 Ey NOTE When you replace the fan be sure to route the cable correctly so that it is not pinched by the hard drive 44 Chapter4 Removal and replacement procedures 5 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four captive screws 1 that secure the heat sink to the system board 6 Slide the heat sink to the left until it clears the base enclosure 2 7 Remove the heat sink 3 YNOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed Replacement thermal material is included with heat sink processor and system board spare part kits Reverse this procedure to install the fan and heat sink Component replacement procedures 45 Processor Description Spare part number Intel Core i7 2620M 2 70 GHz processor turbo up to 3 40 GHz 4 MB L3 cache 4 threads 631252 001 standard voltage 35 W Intel Core i5 2540M 2 60 GHz processor turbo up to 3 30 GHz 3 MB L3 cache 4 threads 631255 001 standard voltage 35 W Intel Core i5 2520M 2 50 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads 631253 001 standard voltage 35 W Intel Core i5 2430M 2 30 GHz proces
55. ign and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across car
56. ir your computer 7 Follow the on screen instructions Windows Vista 103 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 104 Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note numb
57. l or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID select models only Select Device Configurations continued To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default Enable disable Virtualization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Computer Setup menus 87 Select Built in Device Options
58. lands Uruguay Uzbekistan Venezuela Vietnam Yemen Zimbabwe Broadcom 4313AGN 802 1 1a b g n WLAN module 593836 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 631954 001 Intel Centrino Ultimate N 6300 3x3 a g n WiFi Adapter 572511 001 Computer major components 21 Item Description Spare part number 16 Hard drive or solid state drive bracket included 6 35 cm 2 50 in hard drive e 750 GB 7200 rpm hard drive 633252 001 e 500 GB 7200 rpm hard drive 634925 001 e 320 GB 7200 rpm hard drive 641672 001 e 320 GB 7200 rpm SED hard drive 626978 001 e 250 GB 7200 rpm hard drive 635225 001 6 35 cm 2 50 in solid state drive e 160 GB solid state drive 651389 001 128 GB solid state drive 651388 001 17 WWAN module HP un2430 EV DO HSPA Mobile Broadband Module all countries and regions except 634400 001 the People s Republic of China HP hs2340 HSPA Mobile Broadband Module 632155 001 18 Processor Intel Core i7 processor supports Intel Turbo Boost Technology e Intel Core i7 2620M 2 70 GHz processor turbo up to 3 40 GHz 4 MB L3 cache 631252 001 4 threads standard voltage 35 W Intel Core i5 processors support Intel Turbo Boost Technology e Intel Core i5 2540M 2 60 GHz processor turbo up to 3 30 GHz 3 MB L3 cache 631255 001 4 threads standard voltage 35 W e Intel Core i5 2520M 2 50 GHz processor turbo up to 3 20 GHz
59. licy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Fingerprint Reset on Reboot If Present Enable disable HP SpareKey enrollment enabled by default Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password HP SpareKey Enrollment Enter change or delete a BIOS administrator password Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P DriveLock Passwords Enable disable Anti Theft Protection e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software NOTE You must have a setup password to change this setting Disk Sanitizer System IDs Run Disk Sanitizer to destroy all existing data on the hard drive or the standard voltage hard drive in the Up
60. m the right channel 3 3 Remove the two Phillips M2 0x7 0 screws 4 from the hinges Component replacement procedures 71 4 Slide the top cover toward you and then lift the cover 5 up to remove it 5 If it is necessary to replace the TouchPad remove the two Phillips M2 0x3 0 screws 1 that secure the TouchPad to the top cover 6 Slide the TouchPad away from you until the front edge 2 clears the lip of the top cover Then lift the TouchPad 3 up 7 Release the TouchPad cable 4 from the ZIF connector 5 and then remove the cable 6 Reverse this procedure to install the TouchPad and the top cover 72 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board 651360 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d Remove the battery see Battery on page 41 and then remove the following components Service access cover see Service access cover on page 42 Keyboard see Keyboard on page 62 Base enclosure see B
61. moval 50 spare part number Bluetooth identifying compartment 16 Bracket Kit spare part number 28 31 buttons display release 11 left TouchPad 6 power 8 QuickLook 9 right TouchPad 6 TouchPad 6 wireless 8 23 29 50 112 Index Cc Cable Kit spare partnumber 28 31 cables service considerations 35 caps lock light identifying 7 chipset product description 1 components bottom 16 display 14 front 11 leftside 13 rear 15 right side 12 top 6 computer feet locations 40 spare part number 40 computer specifications 90 connector power 13 connectors service considerations 35 D diskette drive precautions 35 display assembly removal 80 spare partnumber 80 display enclosure spare partnumber 31 display enclosure spare part number 25 Display Hinge Kit spare part number 24 31 display panel product description 1 removal 77 spare part number 77 display panel cable spare part number 25 31 display port identifying 12 display specifications 91 docking connector identifying 12 docking station spare part number 28 31 20 24 30 docking support product description 3 drain hole identifying 16 drive light 11 drives preventing damage 35 DVD ROM Drive precautions 35 removal 53 spare part number specifications 94 DVD RW and CD RW SuperMulti Double Layer Drive precautions 35 removal 53 spare part number specifications 93 22 31 53 22 31 53 E electrostatic discharge 36 embedded
62. move the system board 3 Oo Reverse this procedure to install the system board 70 Chapter 4 Removal and replacement procedures Top cover 2 NOTE The top cover spare part kit includes the TouchPad board and cable TouchPad button board and cable and TouchPad bracket Description Spare part number For use only on computer models equipped with a fingerprint reader includes fingerprint reader and 651375 001 cable For use only on computer models not equipped with a fingerprint reader 651374 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Base enclosure see Base enclosure on page 66 c System board see System board on page 69 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the wireless cables from the routing channels 1 Remove WLAN 1 and WWAN 5 from the left channel 2 Remove WLAN 2 and WWAN 3 and 6 fro
63. mputer is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 4 48 Volume mute button Mutes and restores speaker sound 5 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Top Keys Component 1 esc key 2 fn key Description Displays system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key or the esc key 3 im Windows logo key Displays the Windows Start menu 4 Function keys f3 through f11 Execute frequently used system functions when pressed in combination with the fn key 5 eo Windows applications key Displays a shortcut menu for items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num Ik keys 7 num Ik key 10 Chapter 2 External component identification Enables disables the embedded numeric keypad when pressed in combination with the fn key Component 1 Wireless light Description White An integrated wireless device such as a wireless loc
64. ms and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup E NOTE If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window To recover the original hard drive image using f11 follow these steps 1 2 If possible back up all personal files If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system 3 4 5 and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Usin
65. ng the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the SIM 1 Press in on the SIM 1 The module partially ejects from the SIM slot 2 Remove the SIM 2 from the slot Reverse this procedure to insert the SIM Component replacement procedures 43 Fan and heat sink Description Spare part number Fan 651378 001 Heat sink 651379 001 Before removing the fan and heat sink follow these steps 1 v N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the fan and heat sink 1 E pP N Position the computer ups
66. nt 7 Keyboard light Provides light for the keyboard The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 14 Chapter 2 External component identification Rear Component Description 1 iol External monitor port Connects an external VGA monitor or projector 2 USB port Connects an optional USB device 3 4 USB 2 0 charging port Connects an optional USB device Rear 15 Bottom Component 1 Service access cover latch 2 Battery bay 3 A Battery release latch Description Releases the service access cover so that it can be removed Holds the battery Releases the battery from the battery bay 4 SIM slot Supports a wireless subscriber identity module SIM card The SIM card slot is located inside the battery bay 5 Drain hole A bottom case drain helps prevent damage caused by minor accidental spills on the keyboard 6 Speakers 2 Produce sound 7 Bluetooth compartment Holds the Bluetooth device 16 Chapter2 External component identification Component Description 8 Hard drive bay and wireless and memory Contains the hard drive the wi
67. ocument and then select Edit gt Paste The screen image is added to the document Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer EY NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 4 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Center Follow the on screen instructions to back up your entire computer select models only or your files 2YNOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 100 Chapter 7 Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recove
68. odule PC3 10600 1333 mHz DDR3 634091 001 4 GB memory module PC3 10600 1333 mHz DDR3 621569 001 2 GB memory module PC3 10600 1333 mHz DDR3 621565 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system iad Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the memory module 1 Position the computer with the front toward you 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge 2 of the module opposite the slot rises away from the computer 48 Chapter 4 Removal and replacement procedures 3 Remove the memory module 3 by pulling the module away from the slot at an angle Ey NOTE The memory module is designed with a notch 4 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module Component replacement procedures 49 50 Bluetooth module Description Spare part number HP Integrated Module with Bluetooth 2 1 Wireless Techn
69. ology 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 651384 001 Before removing the Bluetooth module follow these steps 1 9 N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the Bluetooth module 1 2 3 4 Disconnect the Bluetooth module cable 1 from the system board Slide the cable 2 out of the clip and away from the routing channel koa Using a thin tool gently pry the outer edge 1 of the module away from the base enclosure Rotate the module 2 away from the base enclosure Chapter 4 Removal and replacement procedures Remove the module 3 If the Bluetooth module cable must be replaced disconnect the cable from the Bluetooth module Reverse the above procedure to install the Bluetooth module Component replacement procedures 51 Speaker Description Spare part number Speaker 651377 001
70. onents follow the procedures in this section and then see Display components on page 80 Description Spare part number Display bezel for use with computer models equipped with a webcam 651366 001 Display bezel for use with computer models not equipped with a webcam 651365 001 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG SVA display 638553 001 panel Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the display panel 1 Turn the computer right side up with the front away from you 2 Open the display as far as possible 3 Flex the inside edges of the top 1 the left and right sides 2 and the bottom 3 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 77 4 Remove the display bezel 4 The display bezel is available using spare part number 651366 001 for use only with computer models equipped with a webcam and 651365 001 for use only with computer models not equipped with
71. ons You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps Ey NOTE This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer a eo St oP Follow the on screen instructions Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options e Backing up individual files and folders e Backing up the entire hard drive select mod
72. ordering parts or requesting information provide the computer serial number and model description provided on the service tag 18 Chapter 3 Illustrated parts catalog Computer major components Computer major components 19 Item Description Spare part number 1 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG 638553 001 SVA display panel 2 Keyboard with pointing stick includes keyboard cable and pointing stick cable e For use in Belgium 651390 A41 e For use in Brazil 651390 201 e For use in Bulgaria 651390 261 e For use in the Czech Republic and Slovakia 651390 A81 e For use in Denmark 651390 081 e For use in Finland and Sweden 651390 B71 e For use in France 651390 051 e For use in French Canada 651390 121 e For use in Germany 651390 041 e For use in Greece 651390 DJ1 e For use in Hungary 651390 211 e For use in Iceland 651390 DD1 e For use in Israel 651390 BB1 e For use in Italy 651390 061 e For use in Japan 651390 291 e For use in Latin America 651390 161 e For international use 651390 B31 e For use in Africa French Arabic 651390 DW1 e For use in Norway 651390 091 e For use in Portugal 651390 131 e For use in Russia 651390 251 e For use in Saudi Arabia 651390 171 e For use in Slovenia 651390 BA1 e For use in South Korea 651390 AD1 e For use in Spain 651390 071 e For use in Switzerland 651390 BG1 e For use in
73. ore Sri Lanka Taiwan Thailand Vietnam Ambient light sensor board 656622 001 Bracket Kit 651381 001 Cable Kit includes Bluetooth module cable and cable 651384 001 Fingerprint reader board 651364 001 HP 2560 Series Docking Station 651385 001 Internal microphone module 642798 001 Power button board 651360 001 Power cords For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Brazil 490371 202 For use in Canada and the United States 490371 001 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in Singapore and the United Kingdom 490371 031 Screw Kit 651383 001 28 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 490371 001 Power cord for use in Canada and the United States 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in Singapore and the United Kingdom 490371
74. over the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 37 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipa
75. ower cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory modules see Memory module on page 48 e WWAN module see WWAN module on page 56 e WLAN module see WLAN module on page 58 Modem module see Modem module on page 55 Fan heat sink assembly see Fan and heat sink on page 44 e Processor see Processor on page 46 Remove the system board 1 Position the computer upside down with the battery bay toward you Remove the ExpressCard blank 1 from the card reader if you have not already done so Open the ZIF connector for the smart card reader cable 2 and then remove the cable 3 Remove the tape 4 from the display cable and then disconnect the cable 5 Component replacement procedures 69 5 Pull the wireless cables 6 away from system board 6 Remove the Phillips M2 0x4 0 screw 1 that secures the system board to the top cover Use the optical drive connector 2 to lift the left side of the system board until it rests at an angle and then re
76. pet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 36 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines C
77. placement procedures Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The red WLAN antenna cable is connected to the WLAN module Main terminal The blue WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips M2 5x6 0 screws that secure the WLAN module to the computer 2 The edge of the module opposite the socket rises 3 Pull the module 3 away from the slot at an angle Ey NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module Component replacement procedures 59 Hard drive or solid state drive Description Spare part number Supports the following 9 50 mm 6 35 cm 2 50 in SATA hard drives and solid state drives 750 GB 7200 rpm hard drive 633252 001 500 GB 7200 rpm hard drive 634925 001 320 GB 7200 rpm hard drive 641672 001 320 GB 7200 rpm SED hard drive 626978 001 250 GB 7200 rpm hard drive 635225 001 160 GB solid state drive 651389 001 128 GB solid state drive 651388 001 Before removing the hard drive or solid state drive follow these steps 4 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Dis
78. position the computer upside down with the rear toward you Remove the four Torx 8 2 5x7 0 screws from the hinges Position the computer with the front toward you Remove the three Phillips M2 0x7 0 screws 1 at the front of the computer and the three Phillips M2 0x3 0 screws 2 in the optical drive bay Remove the three screw covers 3 and the five Torx 8 2 5x7 0 screws 4 along the outside edges Remove the three Phillips M2 0x3 0 screws 5 and the two Phillips M1 6 pan head screws 6 from the battery bay Ey NOTE Remove the two pan head screws with a Phillips 0 screwdriver using a torque of 1 5 kg cm Component replacement procedures 67 10 Remove the base enclosure 7 68 Chapter4 Removal and replacement procedures System board 5 NOTE The system board spare part kit includes replacement thermal material and a replacement thermal material cleaning kit Description Spare part number For use in all countries and regions except the People s Republic of China and Russia 651358 001 For use only in the People s Republic of China and Russia 651359 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the p
79. puter Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the battery bay until you hear a click Component replacement procedures 41 Service access cover Description Spare part number Service access cover 651373 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the service access cover 1 Position the computer with the battery bay toward you 2 Slide the release latch 1 and then slide the cover toward the front of the computer 2 3 Remove the cover 3 42 Chapter4 Removal and replacement procedures SIM EY NOTE This section applies only to computer models with WWAN capability Ey NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembli
80. r your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory PY NOTE Ifyou are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files YNOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard d
81. reless LAN module slot the module compartments WWAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace kakel the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you tp replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 9 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 17 3 Illustrated parts catalog Serial number location The service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems f Produet 000000500 NTMI 1 Product name This is the product name affixed to the front of the computer 2 Serial number This alphanumeric identifier is unique to each product 3 Product part number This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty This number describes the duration in years of the warranty period for the computer When
82. rive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition or the HP Recovery partition To find the partitions select Start gt Computer Ey NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions z NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Windows Vista 101 Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP progra
83. rive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions 98 Chapter 7 Backup and recovery Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructi
84. rpm hard drive 634925 001 e 320 GB 7200 rpm hard drive 641672 001 e 320 GB 7200 rpm SED hard drive 626978 001 e 250 GB 7200 rpm hard drive 635225 001 2 6 35 cm 2 50 in solid state drive includes bracket e 160 GB solid state drive 651389 001 e 128 GB solid state drive 651388 001 3 Optical drive includes bezel and bracket e DVD ROM Drive 651386 001 e DVD RW and CD RW SuperMulti Double Layer Drive 651387 001 4 Optical drive bracket included with optical drive 5 Brackets for hard drive and solid state drive included with hard drive and solid state drive Hard Drive Hardware Kit not shown includes hard drive connector hard drive hard 651380 001 drive bracket screws and spacers 26 Chapter 3 Illustrated parts catalog Plastics Kit oo Item Description Spare part number Plastics Kit 651376 001 1 Optical drive weight saver 2 ExpressCard blank 3 RJ 11 jack cover Plastics Kit 27 Miscellaneous parts Description Spare part number AC adapter 65 W Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 609939 001 pin DC connector 65 W Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 609948 001 pin DC connector for use in Australia Bangladesh Brunei Cambodia China Hong Kong India Indonesia Japan South Korea Laos Malaysia Nepal New Zealand Pakistan Philippines Singap
85. rs for the outside of the base enclosure 651383 001 Screw Kit 651384 001 Cable Kit includes Bluetooth module cable and cable 651385 001 HP 2560 Series Docking Station 651386 001 DVD ROM Drive includes bezel and bracket 651387 001 DVD RW and CD RW Super Multi Double Layer Drive includes bezel and bracket 651388 001 6 35 cm 2 50 in 128 GB solid state drive includes bracket 651389 001 6 35 cm 2 50 in 160 GB solid state drive includes bracket 651390 001 Keyboard for use in the United States includes cable Sequential part number listing 31 Spare part number 651390 031 651390 041 651390 051 Description Keyboard for use in the United Kingdom includes cable Keyboard for use in Germany includes cable Keyboard for use in France includes cable 651390 061 Keyboard for use in Italy includes cable 651390 071 Keyboard for use in Spain includes cable 651390 081 Keyboard for use in Denmark includes cable 651390 091 Keyboard for use in Norway includes cable 651390 121 Keyboard for use in French Canada includes cable 651390 131 Keyboard for use in Portugal includes cable 651390 141 Keyboard for use in Turkey includes cable 651390 161 Keyboard for use in Latin America includes cable 651390 171 651390 201 651390 211 651390 251 Keyboard for use in Saudi Arabia includes cable Keyboard for use in Brazil includes cable Key
86. sec 10 800 KB sec 3 600 KB sec 3 600 KB sec 7 Backup and recovery Windows 7 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Windows 7 95 Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs sele
87. sor turbo up to 2 90 GHz 3 MB L3 cache 4 threads 653341 001 standard voltage 35 W Intel Core i5 2410M 2 30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 4 threads 638039 001 standard voltage 35 W Before removing the processor follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the fan and heat sink see Fan and heat sink on page 44 Remove the processor 1 Loosen the captive screw one half turn 1 46 Chapter4 Removal and replacement procedures 2 Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor Component replacement procedures 47 Memory module Ey NOTE There are two memory module slots one above the other Use the same removal procedure for both slots Description Spare part number 8 GB memory m
88. splay specifications 20 0 eee ete eee ente eee eeeaae ee eeeeaeeeeeeeeaeeeeseeiaaeeeeeeenaeeeeeeeaes 91 Hard drive specifications aisccctssscissiccsnnnanddiaddeasdadevetacasanddueduassaagdsndaentadaddedaaraee Mduedunaas dduwdtannadaeagdanaendonens 92 DVD RW and CD RW SuperMulti Double Layer Drive specifications eeceeceeeeeeeteeeeeees 93 DVD ROM Drive Specifications 0 2 nani a a cette seen aa Aa e AE EE iaa E E 94 T Backup and FRCOVGIY riccii iaaa NEN 95 WNAOWS T daste aiscei iai aeia a A AE aa OE aea aiia E AE a Aaa A OEE 95 Backing up your informalo sessirnir anniina Naa AEEA A AN 96 Performing a rECOvery esrieicaircrirunnicnnk e tenet eter eee eeeaaae AANA E NENEA NAERATA REDERE 97 Using the Windows recovery tools ssseesessrsssssessrnneeseeennnaaarnannnaseteenanaaannannnaaaee 97 Using 111 recovery tools ssssrsiriiriairiis aiiin NAE AASA 98 Using a Windows 7 operating system DVD purchased separately 99 Windows Vista siiiiionosiie re ue a a e E TE Ea EA R ad a iaa 99 Backing Up your INTOMMALON w 2 ceccsteencicdesvenccieseadanccenece adedeusee tadedagaesncdidedabyindacdiannsinets 100 Performing a reCOVETY ccc cceeeeeeeeeee eee ee tenet ee eeeeaae eee AK KAANANE KAEA AEAN KANAE ETAN 101 Using the Windows recovery tools 0 cccceeeeeceeeeeeeeeeeeeeeeeeeetaeeeeeeenaeeeeeeeeaas 101 Using 111 recovery TOONS stivissccacdeivarancdecstvenldccdenevenladivedanddeareb anda sndedar
89. ssible check for the presence of the Windows partition or the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the Windows partition or the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Windows 7 97 Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup To recover the original hard d
90. steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Display panel see Display panel on page 77 b Service access cover see Service access cover on page 42 c Keyboard see Keyboard on page 62 d Base enclosure see Base enclosure on page 66 To replace the webcam module follow these steps 1 Disconnect the webcam module cable 1 from the webcam module 2 Gently pry the outside edge 2 of the module away from the display enclosure 80 Chapter 4 Removal and replacement procedures 3 Remove the webcam module 3 To replace the outer hinge covers the inner hinge covers or the hinges and brackets follow these steps 1 Pull the display brackets 1 toward the outside edges of the display enclosure and remove the brackets 2 2 Slide the inside hinge covers 3 toward the inside of the brackets Slide the outside hinge covers 4 toward the outside of the brackets Reverse this procedure to reassemble the display components Component replacement procedures 81 5 Computer
91. t e Enable disable the ExpressCard slot e Enable disable the Smart Card slot e Enable disable the eSATA USB port Select AMT Options Set Security Level To do this Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI o VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup menus 89 6 Specifications Computer specifications Metric U S Dimensions Depth 20 90 cm 8 23 in Width 30 52 cm 12 02 in Height front to back 2 74 cm to 3 28 cm 1 08 in to 1 30 in Weight 1 67 kg 3 68 Ibs Input power Operating voltage 19 0Vdc 3 5A 65W Operating current 3 5A Temperature Operating 5 C to 35 C 41 F to 95 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces Th
92. t procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Torx 8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 34 Chapter4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme
93. t the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the service access cover see Service access cover on page 42 Remove the optical drive 1 2 3 Position the computer with the right side toward you Loosen the Phillips M2 5x8 0 captive screw 1 that secures the optical drive to the computer Apply outward pressure to the back of the optical drive and then slide the drive 2 out of the computer If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you Remove the two Phillips M2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive Component replacement procedures 53 6 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 54 Chapter4 Removal and replacement procedures Modem module NOTE The modem module spare part kit does not include a modem module cable The cable is included in the Cable Kit spare part number 651384 001 Description Spare part number Modem module 56k v 92 MDC data fax modem 628824 001 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
94. terrent but it may not prevent the computer from being mishandled or stolen Left ial pe Sat 1 DHH Component Q Power connector Description Connects an AC adapter 2 ovis RJ 45 network jack Connects a network cable The RJ 45 jack has two activity indicator lights e Amber The RJ 45 jack is active e Green The RJ 45 jack is on RJ 11 modem jack select models only Connects a modem cable Optical drive Reads and writes select models only to an optical disc Optical drive light e On The optical drive is being accessed e Off The optical drive is idle Smart card reader Supports optional smart cards Left 13 Component 1 WLAN antennas 3 Description Send and receive wireless signals to communicate with wireless local area networks WLAN 2 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 3 Internal microphone 2 Records sound 4 Webcam light select models only White The webcam is in use 5 Webcam select models only Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam Keyboard light button and ambient light sensor Turns on the keyboard light and automatically adjusts the display brightness based on the lighting conditions in your environme
95. the United Arab Emirates the United Kingdom the United States Virgin Islands Uruguay Uzbekistan Venezuela Vietnam Yemen Zimbabwe Broadcom 4313AGN 802 11a b g n WLAN module 593836 001 Intel Centrino Ultimate N 6300 3x3 a g n WiFi Adapter 572511 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 631954 001 CAUTION The WWAN module and the WLAN module are not interchangeable CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b WWAN module see WWAN module on page 56 58 Chapter4 Removal and re
96. then follow the on screen instructions PYNOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter 82 Chapter5 Computer Setup e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults
97. tion audio 2 chipset 1 display panel 1 docking support 3 27 31 30 46 Index 113 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal storage 2 keyboard 3 memory module 1 microphone 2 modem 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 solid state drive 2 video 2 wireless 2 product name 1 Q QuickWeb button identifying 9 R removal replacement preliminaries 34 procedures 39 RJ 11 modem jack identifying 13 RJ 45 network jack identifying 13 RTC battery removal 65 spare part number 21 32 65 Rubber Kit spare part number 23 31 S Screw Kit spare part number 28 31 security cable slot identifying 12 security product description 4 serial number 18 service access cover removal 42 spare part number 31 42 service access cover latch identifying 16 service considerations 34 114 Index service tag 39 SIM removal 43 spare partnumber 43 SIM slot identifying 16 smart card reader identifying 13 removal 76 spare partnumber 76 smart card reader board bracket removal 76 spare partnumber 76 smart card reader board spare part number 21 31 solid state drive spare partnumber 31 solid state drive product description 2 removal 60 spare part number spare part number fan 44 heat sink 44 speaker removal 52 spare part number speaker hole identifying specifications computer 90 display 91 DVD ROM
98. tion button board 4 4 oT sn Reverse this procedure to install the function button board 74 Chapter4 Removal and replacement procedures Fingerprint reader board Description Spare part number Fingerprint reader board 651364 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d Remove the battery see Battery on page 41 and then remove the following components Service access cover see Service access cover on page 42 Keyboard see Keyboard on page 62 Base enclosure see Base enclosure on page 66 Top cover see Top cover on page 71 Remove the fingerprint board 1 Remove the Phillips M2 0x3 0 screw 1 from fingerprint reader frame and then remove the frame 2 d Remove the tape 3 from fingerprint reader cable and then remove the board and cable 4 from the top cover Reverse this procedure to install the fingerprint reader board Component replacement procedures 75 Smart card reader Description Spare part number Smart card reader
99. tive floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 38 Chapter4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 72 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When you order parts or request information provide the computer serial number and mo
100. unction 10 numik 10 Windows logo 10 L lights battery 11 caps lock 7 drive 11 HP QuickWeb 7 mute 7 num lock 7 power 7 11 TouchPad 7 webcam 14 wireless 7 11 M mass storage device removal 60 spare part number 22 60 Media Card Reader identifying 12 memory module product description 1 removal 48 spare part number 22 30 48 Menu key identifying 10 microphone audio in jack identifying 12 microphone product description 2 model name 1 modem module removal 55 spare part number 22 55 modem product description 2 mute light identifying 7 N num Ik key identifying 10 num lock light 7 0 operating system product description 4 optical drive precautions 35 product description 2 removal 53 spare part number 22 31 53 specifications 93 94 optical drive light identifying 13 optical drive identifying 13 P packing guidelines 37 plastic parts 34 Plastics Kit contents 27 spare part number pointing device product description 3 pointing stick 6 left button 6 right button 6 ports eSATA 12 external monitor 15 product description 3 USB 12 15 power button board removal 73 spare part number 73 power button board spare part number 30 power button identifying 8 power connector identifying 13 power cord set requirements 104 spare partnumber 28 29 power light identifying 7 11 power requirements product description 3 processor product description 1 removal 46 spare part number product descrip
101. upport for no WPAN option External media card One ExpressCard 34 slot supporting USB and PCle ExpressCard modules One Digital Media Reader supporting MultiMediaCard MMC and Secure Digital SD Memory Card Ports e eSATA USB 2 0 Combo Port e USB 2 0 Port e USB 2 0 charging port e 3 pin AC power e _Headphone microphone combo audio e DisplayPort e Docking connector e RJ 11 modem e RJ 45 Ethernet includes link and activity lights e VGA Dsub 15 pin supporting 1920 x 1200 external resolution at 75 Hz hot plug unplug with auto detect Docking HP 2560 Docking Station Keyboard pointing devices Full size keyboard with Dura Keys Dual point pointing stick and TouchPad with scroll zone Spill resistant keyboard with HP drainage system Power requirements TouchPad covered by glass with a chemically etched surface 65 W HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Supports HP Fast charge technology select batteries only Supports the following batteries e 9cell 3 00 Ah 100 Wh Li ion battery does not support Fast Charge e 6 cell 2 80 Ah 62 Wh Li ion battery e 6 cell 2 80 Ah 55 Wh Li ion long life battery e 3 cell 2 80 Ah 31 Wh Li ion battery 4 Category Security Description Integrated fingerprint reader select models only Supports No Fingerprint Reader option Integrated smart card re
102. ystem memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 84 Chapter5 Computer Setup Security menu EY NOTE Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools Setup BIOS Administrator Password To do this Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password po

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