Models HCC-W12ES-A1 HCC-W15ES-A1
Contents
1. Remove the ground screw and save to reinstall later 5 Remove the two screws from top of the unit See Fig 7 Hold the cabinet while pulling on the base handle and care fully remove the unit www goedekers com ASSEMBLY 8 INSTALLATION CONT Top Angle Rail and Side Bracket Installation Place the air conditioner on a hard flat surface Locate the top mounting rail Attach the top mounting rail to the unit with short screws See Fig 8 Higher side of the rail to be facing inside the room TOP MOUNTING RAIL A be 4 ZZ A l j j 4 Insert top and bottom legs of window filler panel frame into channel in the top angle and bottom rail Do both sides Install side retainer to cabinet See Fig 9 WINDOW FILLER PANEL 5 Fasten the curtains to the unit with short screws See Fig 10 ee the Cabinet Inside the Window Open the window and place the cabinet in the middle of the window sill Make sure the bottom rail is seated over the window sill as shown below Bring the window down temporar ily behind the top mounting rail to hold the cabinet in place 3 Fasten cabinet to window sill using three Long Screws Pre drill holes if needed Add the bottom rail seal over the screws See Fig 11 B2. MAAS oe lt lt 2 S o N Hi gt Zeie d Y ro y t ul 82255 3 3 3 ES T OOOe gt I IDo V 140521 Thank you for choosing a Soleus Air Air Conditioner This owner s manual will proide you with valu able information necessary for the proper care and maintenance of your new product Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner For your own records please attach a copy of your sales receipt to this manual Also write the store name location date purchased and serial number below Store Name Location Date Purchased Serial Number located on back of unit ee fh IMPORTANT SAFETY INSTRUCTIONS Before installing and using your air conditioner please read this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outlined in this owner s manual WARNING To reduce the risk of fire electrical shock or injury when using your air conditioner follow the following basic precautions e Plug into a grounded 3 prong outlet Do not use an extension cord e Donot remove the ground prong Unplug the air conditioner before servicing e 0 use a plug adapter Use two or more people to move and install the air conditioner This is a safety ale
3. To test 1 Plug power cord into wall outlet The LED light will turn on 2 Press TEST Button circuit should trip cutting power to the air conditioner When this occurs the LED light will turn off 3 Press RESET button to restore power to the machine Once power 15 restored the LED light will turn on again If test button 1s pressed and unit can still be turned on current leakage has been detected Do not use the air conditioner or attempt to reset the LCDI Plug Contact Soleus Air Customer Service for troubleshooting recommendations LED LIGHT Note Your units power cord and plug may differ from the one shown WARNING 1 DO NOT press the TEST button while the air conditioner is operating 2 The TEST and RESET buttons should not be usedas ON and OFF switches 3 The cord and plug are not intended to offer protection to externally connected loads or supply circuits 4 The cord and plug are intended for indoor use only www goedekers com PARTS LIST WINDOW SASH SEAL SASHLOCK AND SHORT SCREW FOAM GASKET TOP MOUNTING K SHORT SCREW CURTAIN CURTAIN LOCK j ASSEMBLY FOAM SEAL FOR IL Z WINDOW SUPPORT BOTTOM RAIL p Wal BRACKET a d SILL ANGLE BRACKET ELAT HEAD BOLT LOCKNUT Non Hardware Packing List Window Air Conditioner 1 AAA Batteries 2 Top Mounting Rail 1 Foam Gasket 1 Curtains 2 Window Sash Seal 1 Foam Seal for Bottom Rail 1
4. when power is restored e There is a protective time delay approx 3 minutes to prevent tripping of the compressor overload For this reason the unit may not start normal cooling for 3 minutes after it is turned back on The current interrupter device is e Press the RESET button located tripped on the power cord plug 9 If the RESET button will not stay engaged discontinue use of the air conditioner and contact a qualified service technician Airflow is restricted e Make sure there are no curtains blinds or furniture blocking the front of the air conditioner The Air Conditioner does not cool as it should The temperature control may not be e Lower the set thermostat tempera set correctly ture The air filter is dirty e Clean the filter See the Cleaning and Care Section of the manual The room may be too warm e Please allow time for the room to cool down after turning on the air conditioner Cold air is escaping e Check for open furnace registers and cold air returns The Cooling Coils are frozen e See Air Conditioner Freezing Up below Ice blocks the air flow and stops the air e Set the MODE dial to HIGH FAN conditioner from cooling the room or HIGH COOL and set the ther The Air Conditioner is freezing up mostat to a higher temperature The Remote Control 15 not working The batteries are inserted incorrectly Check the position of the batteries The batteries may be dead e Replace th
5. INSTALLATION amp ASSEMBLY INSTRUCTIONS Window Preparation Please read all instructions prior to installing your air conditioner Two people are recommended to install this product If a new electrical outlet is required have the outlet installed by a qualified electrician before installing the unit Before installing the unit check the dimensions of your window to make sure the air conditioner will fit This unit is made to fit inside a standard double hung window Make sure the window is in good shape and able to firmly hold the needed screws If not make repairs prior to installing the unit HCC WIDES Al FICC WISES Al Unit Height 17 6 8 17 6 8 Unit Width 23 5 8 23 5 8 Min Window Opening See 19 19 FIG 1 Storm Window Requirements A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly To adjust for this attach a board or piece of wood to the sill The board or wood piece should have a depth of at least 1 1 2 Make sure the board or piece of wood is approximately 1 2 higher than the storm window frame This will allow the air conditioner to tilt enough for proper drainage See FIG 2 FIG 1 FIG 2 SASH d SASH 8 East 1 2 MIN 1 1 Cp BOARD THICKNESS AS ee REQUIRED ALONG N ENTIRE STOOL FASTEN WITH TWO NAILS OR SCREWS STORM Ce STORM WINDOW FRAME OR O FRAME OR OTHER OBST
6. e Owner s Manual 1 www goedekers com Hardware in plastic bag Sash Lock Screw and Pen Locknut Flathead Bolt and Locknut Sill Angle Bracket ei 22 ig Curtain Lock Long Screws Short Screws TOOLS NEEDED Large Flathead Screwdriver Tape Measurer Adjustable Wrench or Pliers Pencil Level Socket Wrenches Phillips Head Screwdriver ZE SPECIFICATIONS e Noise level is measured at a distance of 3 28 ft away from the front of the unit in cooling mode e Power consumption is measured when the fan runs at the highest speed setting e These specifications are for reference only For actual data please refer to the rating label on the back of the unit Product Dimensions W x D x H Package Dimensions W x D x H EROINA Avoid fire hazard or electric shock Do not use an extension cord or an adaptor plug Do not remove any prong from the power cord Grounding type wall receptacle Ao A Do not under any circumstances cut remove or bypass the grounding prong DISCLAIMER ALL INFORMATION AND THE TECHNICAL SPECIFI CATIONS PRESENTED IN THIS USER S MANUAL ARE THE PRESENTATION OF THE MANUFAC TURER SOLEUS HOME COMFORT HAS NOT CON Power supply cord DUCTED INDEPENDENT TEST TO THE INFORMA with 3 prong grounding TION AND THE SPECIFICATIONS PRESENTED plug and current HEREWITHIN detection device www goedekers com
7. NERGY saver om em 7 FAN MED coo Low gt TEMP TIME Normal Operating Sounds e You may hear a pinging noise caused by water hitting the condenser on rainy days or when the humidity is high This design feature helps re move moisture and improve efficiency You may hear the thermostat click when the com pressor cycles on and off Water will collect in the base pan during rain or days of high humidity The water may overflow and drip from the outside part of the unit The fan may run even when the compressor is not on Power Button Turns the air conditioner on and off Digital Display Under ON status without timer setting the operation mode is Cool Energy Saver or Dry mode and the set temperature will be displayed Under ON status without timer setting the opera tion mode is Fan mode and the room temperature will be displayed Time will be displayed under timer setting or timer preview Temperature Set Use these buttons on the con trol panel and remote to increase or decrease the Set Temperature the desired room temperature in cooling energy saver and dry mode To switch between Celsius Fahrenheit display press the buttons at the same time Timer Set Use these buttons on the control panel and remote to set the Timer Each press of the A V buttons will increase or decrease the timer For timer instructions see 7 Fan Speed Use the fan speed b
8. OL mode at Low Me dium or High Fan speed when cooling is needed Use the temperature buttons to set the de sired temperature between 61 F and 90 F e Once the temperature is set the compressor will cycle on and off to keep the room temperature at the set temperature level The lower the set thermostat temperature the cooler the room will become The higher the set thermostat temperature the warmer the room will become For Normal Cooling Set the Mode to Cool and the Fan to High or Med with the termperature set in the middle For Maximum Cooling Set the Mode to Cool and the Fan to High with a lower set temperature For Quieter amp Nighttime Cooling Set the Mode to Cool and the Fan to Low with the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting it may take approximately 3 minutes for the compressor to start and cooling to begin e Energy Saver Mode Controls the Fan On The fan will cycle on and off with the compressor This results in winder variations of room temperature and humidity Normally used with the room is unoccupied NOTE The fan may continue to run for a short time after the compressor cycles off Off The fan runs all the time in fan or cooling mode Fan Only Mode Use Fan Only mode at Low Med or High fan speed to provide air circulation and filtering without coo
9. RUCTION OBSTRUCTION Prior to Installing the Air Conditioner 1 Check for anything that could block airflow Check the area outside of the window for things such as shrubs trees or awnings Check the inside area to make sure curtains drapes or blinds will not prevent proper airflow 2 Check the available electrical outlet The power supply must be the same as shown on the unit serial nameplate located on the left side of the unit near the front faceplate Be sure the outlet is close enough for the power cord to reach 3 Carefully unpack the air conditioner Remove all packing material and make sure the floor is protected when remov ing Due to the large size of this air conditioner two people should move the unit together CAUTION When handling the unit be careful to avoid cuts from the sharp metal edges and aluminum fins on the front and rear coils www goedekers com INSTALLATION amp ASSEMBLY INSTRUCTIONS WINDOW MOUNTING REMOVE CHASSIS 1 Pull down the front panel and remove the filter See Fig 3 2 Lift the front panel upwards to remove and place to the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner See Fig 4 After removing the screws gently pull away the faceplate from the air conditioner cabinet Remove the ground screw and save for reinstallation later See Fig 5 amp 6
10. aver mode will cycle the fan off and on with the compressor to limit energy consumption Use this feature when the room is unoccupied and a greater range of room temperature is acceptable TIMER Press the TIMER button when the unit is off to set up the Auto on timer The hour indicator on the bottom right of the digital dis play will start flashing Press the or button to set the timer within 1 24 hours To cancel the timer press the TIMER button again Press the TIMER button when the unit is on to set up the Auto off timer The hour indicator on the bottom right of the digital display will start flashing Press the or button to set the time within 1 24 hours To cancel the timer press the TIMER button again Battery Size AAA NOTE Do not mix old and new batteries or different types of AAA batteries ee ae USING YOUR AIR CONDITIONER e Freezing Conditions This is a cooling only air conditioner It is not designed for freezing outdoor conditions It must not be used in freezing outdoor conditions Remote Control To ensure proper operation when using the remote control aim the remote directly at the signal receiver on the air condi tioner e The remote control has a signal range up to 20 feet e Make sure nothing is blocking the remote con trol signal from being received by the air con ditioner e Make sure the batteries are installed correctly and still have power Cooling Mode Use the CO
11. by pulling down on the in Be sure to wring excess water from the cloth dents of the filter door on the front of the unit before wiping around the controls Excess See FIG 13 water in or around the controls may cause Wash the filter using liquid dish soap and damage to the air conditioner warm water Rinse the filter thoroughly Gen tly shake the filter to remove excess water Winter Storage Let the filter dry completely before placing it To store the air conditioner when it is not in use into the air conditioner for an extended period of time remove it care If you do not wish to wash the filter you may fully from the window according to the installation vacuum the filter to remove the dust and instructions and cover it with plastic or place it in other particles the original box A A indents Wear and Tear To minimize wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from tripping www goedekers com Jl TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The Air Conditioner will not start The air conditioner is unplugged e Make sure the air conditioner is plug is pushed completely into the outlet The fuse is blown circuit breaker is e Check the house fuse circuit tripped breaker box and replace the fuse or reset the breaker Power Failure e The unit will automatically re start
12. e batteries 15 www goedekers com RE TROUBLESHOOTING CONT PROBLEM POSSIBLE CAUSES SOLUTIONS Water is dripping inside the room The air conditioner is not correctly For proper water drainage make tilted outside sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is This is normal for a short period in draining into the base pan areas with low humidity and nor mal for a longer period in areas with high humidity 16 www goedekers com Warranty Soleus Home Comfort warrants the accompanying Soleus Air Air Conditioner to be free of defects in mate rial and workmanship for the applications specified in its operation instruction for the period of parts specified below 5 YEARS FOR COMPRESSOR 1 YEAR FOR OTHER COMPONENTS This warranty shall not apply to broken or marred cabinets accessories knobs filters or routine maintenance This warranty does not apply to uncrating setup installation removal of the product for repair or reinstallation of the product after repair This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus Home Comfort including but not limited to any malfunction defect or failure caused by or resulting from unauthorized service or parts improper maintenance operation contrary to furnished instruction
13. ekers com OPERATING YOUR AIR CONDITIONER REMOTE CONTROL 6 7 8 d 3 10 1 11 1 ON OFF Press the ON OFF button to turn the A C on or off When the unit is turned off the Timer function will be cancelled The set temperature will be saved 99 2 Press the button to decrease the temperature when the unit is on Stop pressing the button when the desired temperature is displayed Temperature range 61 F 90 F Press the button to increase the temperature when the unit is on Stop pressing the button when the desired temperature is displayed Temperature range 61 F 90 F 3 FAN Press the FAN button to turn on fan mode 4 H FAN Press this button to set the fan speed to high Can be used in COOL or FAN mode 5 M FAN Press this button to set the fan speed to medium Can be used in COOL or FAN mode 6 L FAN Press this button to set the fan speed to low Can be used in COOL or FAN mode COOL Press the COOL button to turn cooling mode on or off DRY Press the DRY button to turn dehu midifying mode on or off Fan speed can only be set to low in this mode FILTER RESET Press the FILTER RESET button to turn off the CHECK FILTER LED light when on ENERGY SAVER Press the ENERGY SAVER button to turn on energy saver mode When the unit is in energy saver mode the Energy Saver light will turn on Selecting Energy S
14. in panels to fill the conditioner hang out approximately 6 window opening CAUTION DO NOT PUSH ON THE CONTROLS OR Place the curtain lock between the curtain extentions FINNED COILS and the window sill drive locking screws through the Be sure the chassis is firmly seated in the back of the lock and into the sill cabinet Insert all screws removed during window installation Secure the Air Conditioner and reattach the front face plate front panel and the air filter Use the REMOVE CHASSIS instructions and 1 Secure the left and right flanges on the lower end sides figures 3 7 on page 7 for reference of the panel with long screws See Fig 12 2 Drive locking screws through upper frame holes into window sash Flange 1 ot Pa Curtain lock lt Window sill a USING YOUR AIR CONDITIONER Electronic Control Panel amp Remote Control 1 NOTE This display always shows the room temperature in Fan Mode except when setting the Set temperature or the Timer E
15. ling Since fan only setting do not provide cooling a Set temperature cannot be entered The room temperature will appear in the display Loss of Power Protection If power to the air conditioner is lost or interrupted the air condi tioner will automatically re start in the setting last used prior to power loss Timer will be cancelled when power is lost or interrupted You may need to set a new time if desired Air Direction Use the lever on the front air vents to adjust the direction of the airflow You can di rect the airflow left right up or down The lever is located on the lower left and right side of the air vent 13 www goedekers com CARE AND CLEANING Cabinet Cleaning Clean your air conditioner to keep it looking new TO clean the air conditioner cabinet and to minimize dust build up e Unplug the air conditioner to prevent shock or a fire hazard The cabinet and front panel of Air Filter Cleaning the air conditioner may be dusted with an oil The air filter should be checked at least once free cloth or washed with a cloth dampened in every month to see if it needs cleaning Trapped a solution of warm water and mild liquid soap particles and dust can build up in the filter and Rinse thoroughly with a damp cloth and wipe may decrease airflow as well as cause the dry cooling coils to accumulate frost To clean the air filter Never use harsh cleaners wax or polish on the cabinet front 1 Remove the filter
16. ottom Rail Seal www goedekers com Install Support Brackets Install the Window Lock and Sash Seal 1 Hold each support bracket flush against the outside of 1 Trim the sash seal to fit the width of the window Insert the window sill Tighten each bracket to the bottom of the sash seal into space between the upper and lower the cabinet as shown below Mark the brackets at top sashes lever of the window sill and then remove WINDOW SASH SEAL 2 Attach the right angle safety lock as shown below SAFETY LOCK LOCKNUTS in EEA SILL ANGLE BRACKET fi 1 Z RIGHT LONG SCREW w LAT a LA AI d e FLAT HEAD BOLT LOCKNUT Assemble the sill angle brackets to the support brack ets at the marked position as shown above Hand tighten but not all the way for any changes that may need to be made later during installation Install the support brackets with sill angle brackets attached to the bottom of the cabinet as shown below Tighten all 6 bolts securely www goedekers com ZE ASSEMBLY amp INSTALLATION CONT Installing the Chassis into the Cabinet Extend the Curtain Panels 1 Team lift two people the air conditioner chassis and 1 Carefully raise the window to expose the curtain panel carefully slide it into the cabinet Let the front of the air and panel frame Extend the curta
17. rt symbol This symbol alerts you to potential hazards that can harm you or others or even cause death All safety messages will directly follow the safety alert symbol and or the words DANGER or WARNING Failure to immediately follow these instructions may cause serious injury AWARNING or even death All Safety messages alert you of potential hazards how to reduce the chance of injury and what can happen if instructions are not followed correctly www goedekers com LCDI POWER CORD AND PLUG This air conditioner is equipped with an LCDI Leakage Current Detection and Interruption power cord and plug as required by US National Electric Code 440 65 This cord consists of a length of shielded flexi ble cord with no termination on the load side and a LCDI attachment plug on the line side The LCDI power cord and plug will remove the supply source via electrical disconnect circuit trip 1f the nominal current leakage between the cord shield and either load conductor exceeds a predetermined value The cord will remain de energized until the devise has been manually reset This is intended to re duce the risk of a fire in the power cord or combustible materials nearby The cord shields are not grounded and they must be considered a shock hazards if exposed The cord shield must not be connected to ground or to any exposed metal The test and reset buttons on the LCDI Plug are used to check if the plug 1s functioning properly
18. s shipping or transit accidents modification or repair by the user abuse misuse neglect accident incorrect power line voltage fire flood or other Acts of God or normal wear and tear Warranty service must be performed by a qualified HVAC contractor Soleus Home Comfort maintains a centralized service network to provide parts and assist in resolving service problems if difficulties are encountered Soleus Home Comfort agress to provide service information sell repair parts and reimburse the dealer serviceman for parts in accordance with Soleus Home Comfort s Policies and Procedures SOLEUS HOME COMFORT MAINTAINS THAT ALL WARRANTIES INCLUDING IMPLIED WAR RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED ABOVE SOLEUS HOME COMFORT DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS HOME COMFORT S LIABILITY EX CEED THE RETAIL VALUE OF THE AIR CONDITIONER This warranty covers only new products purchased from our authorized dealers or retailers It does not cover internet sales used salvaged or refurbished products FOR TECHNICAL SUPPORT AND WARRANTY SERVICE Please Call 888 876 5387 Or Write To Soleus Home Comfort 17911 East Ajax Circle City of Industry CA 91748 USA www soleushomecomfort com EE
19. utton to change the fan speed Choose between low medium and high Mode Button Press the mode button to cycle through the various modes Energy Saver Dry Dehumidifier Fan and Cool Auto on Timer When the air conditioner is off it can be set to automatically turn on in 1 24 hours at the previous set mode and fan setting To set the Auto on Timer press the TIMER button on the unit or remote control The timer can be set in 1 hour increment The hour indicator on the bottom right of the dig ital display will start flashing Auto off Timer When the air conditioner is on it can be set to automatically turn off in 1 24 hours To set the Auto off Timer press the TIMER button on the unit or remote control The timer can be setin 1 hour increment The hour indicator on the bottom right of the dig ital display will start flashing e To seethe remaining time press the TIMER Button To change the timer setting use the A V on the unit or the buttons on the remote e During preview of timer or timer setting press Timer button on the panel or remote controller to cancel the timer setting Filter Reset After the fan rotates for 250 total hours the filter check light will turn on to remind the user to clean the filter Press the Filter Reset button once the filter is cleaned to reset the re minder Signal Receiver Point the remote control at the air conditioner when sending instruction to the unit 1 www goed
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