TracVision R5SL/R4SL Installation Guide
Contents
1. NOTE Select the satellite you want to track first as SAT_A Once the procedure is complete the TracVision R5SL R4SL system will begin tracking that satellite e Type ZAP then press Enter to restart the antenna Wait two minutes for system startup qe 21 wu 189 iO LE ww p 910 00 qD wu ZG Wu 09 2 1506 DEZ C eip uw Sg Z O lili oe UN2. Five foot Cable installed the secondary receiver will only be able to Primary Receiver select channels carried on the satellite that is currently selected by the primary receiver oS e d Connect the supplied 5 foot RF cable from the RF1 connector on the grounding block to the Satellite In connector on the primary receiver see Figure 15 Secondary Receiver Optional e Ifyou are connecting a second receiver connect an RF cable from the RF2 connector on the grounding block to the Satellite In connector on the secondary receiver f Connect the receiver s to the customer s television s Follow the instructions in the receiver s manual ice Ground the System To ensure proper operation follow the steps below to ground your TracVision system d b Attach the supplied ground wire to either erounding screw on the grounding block see Figure 16 Connect the other end of the wire to a suitable vehicle AC ground Using the two 6 screws supplied with the erounding block mount the grounding block at the location you chose in Plan the Installation on page 4 Figure 16 Grounding Block Mounting and Grounding 6 Mounting Screw x2 3 6 From Antenna To Receivers Grounding Screw x2 Grounding Block Ground Wire Vehicle AC Ground Wire the Switchplate Follow the steps below to wire the switchplate CAUTION For yo
3. to conceal the mounting screws 5 32 04 mm Mounting Hole x4 6 Screw x4 po Set Up and Test the System Follow the steps below to set up the system for Figure 23 Switchplate ON OFF Switch your desired satellite TV service and test the system for proper operation a Park the vehicle in a blockage free area The antenna requires an unobstructed view of the southern sky to receive satellite signals b DISH Network or Bell TV only Follow the step by step setup instructions provided in the User s Guide to configure your DISH Network or Bell TV receiver s for your selected TracVision mode IMPORTANT Each DISH Network or Bell TV receiver must be configured to work with the TracVision system as explained in the User s Guide c Turn on the receiver s and TV s For details on operating the receiver refer to your selected receiver s user manual d Set the switchplate s POWER switch to the ON position see Figure 23 Within a few minutes a picture should appear on the TV e TracVision R5SL only Take a road test to verify the antenna tracks the satellite while the vehicle is moving f When you have finished testing set the switchplate s POWER switch to the OFF O position Be sure to leave the Welcome Kit inside the vehicle for the customer and place any unused service keys inside the kit gi Educate the Customer Give the Welcome Kit to the customer and
4. Figure 24 Receiver Activation explain how to use the product Also be sure the customer understands the following Call to Activate The receiver s must be activated before it can DIRECTV 1 866 551 8004 decode satellite TV signals see Figure 24 24 hours 7 days a week The antenna must have a clear view of the 1 866 399 8509 southern sky to receive satellite TV Common DISH Network Mon Fri 8 30am 5pm ET causes of blockage include trees buildings overpasses and mountains see Figure 25 Bell TV 1 888 759 3474 SKY DISH 24 hours 7 days a week The system will not work inside a garage Keep the radome installed on the antenna at all times The radome protects the antenna s moving parts from wind rain and debris Figure 25 Blockage Example Heavy rain or snow might temporarily VES interrupt satellite reception BLOCKED Clean the antenna periodically Dirt buildup can affect satellite TV reception DISH 1000 modes You may need to change the operating mode when traveling between regions see Install Service Key s on page 13 DISH 1000 129 mode If you don t have a Master Receiver Selector installed DISH 1000 129 mode is limited to stationary use only Also before you turn on the antenna you must first select satellite 119 and transponder 17 at the receiver s Point Dish Signal Strength screen press MENU 6 1 1 Please register the system with KVH The registration proce
5. TracVision R5SL R4SL Installation Guide These instructions explain how to install the TracVision R5SL R4SL on an RV or motor coach Complete instructions on how to use the system are provided in the User s Guide Installation Steps 1 Inspect Parts and Get Tools 3 8 Wire the Receiver s cccceeee 10 2 Plan ihe Tre OE saosa ararasan 9 LEA e Syo or 11 3 Remove the Restraints nasus 5 10 Wire the Switchplate 12 4 Mount the Antenna 000ee000e 6 11 Install Service Key 8 eee 13 5 Cut Out the Switchplate Hole 7 12 Mount the Switchplate 14 6 Wile tne ANN innate 8 13 Set Up and Test the System 15 7 Seal the Cable Access Hole 9 14 Educate the Customer 16 Who Should Install the System To ensure a safe and effective installation KVH recommends that a KVH authorized technician install the TracVision R5SL R4SL system To find a technician near you please visit www kvh com wheretogetservice If you purchased the product and decide to install it yourself please see the enclosed warranty statement for warranty implications Related Documentation The following additional documents are provided with the TracVision R5SL R4SL system Document Description User s Guide Operation setup and troubleshooting information Product Registration Form Details on registering the product with KVH Warranty Statement Warranty t
6. able if installing two or more receivers e Silicone sealant RTV or equivalent e 7 16 open end wrench e Construction adhesive suitable for the roof e Fasteners suitable for mounting the antenna to the roof e Augat IT1000 connector installation tool KVH part 19 0242 e Satellite TV receiver s for your desired service see Figure 2 for a list of validated receivers for information on connecting different receiver models contact KVH Technical Support at 401 847 3327 Figure 1 TracVision R5SL R4SL Antenna aw Radome Baseplate Figure 2 Receivers Validated for Use with TracVision R5SL R4SL Standard definition models DIRECTV DISH Bell TV D12 311 3100 D11 211k 4100 D10 211 High definition models DIRECTV DISH Bell TV HD not 211k 6100 supported 211 6131 Plan the Installation Before you begin consider the following installation guidelines e Minimize blockage The antenna requires a clear view of the southern sky to receive satellite TV Use the guidelines in Figure 3 to mount the antenna a suitable distance away from obstructions on the roof such as air conditioners e Ensure the mounting surface is flat and strong enough to support the antenna s weight 28 lbs IMPORTANT When placed on the mounting surface all three mounting plates must lay flat against the roof within 7 16 to avoid warping the base and damaging the antenna e Select an antenna mounting
7. construction consult with the RV manufacturer to determine the safest fastening method d Seal all fasteners with silicone sealant or equivalent see Figure 9 Figure 7 Antenna Orientation Front of Vehicle Vehicle Centerline Front Mounting Plate Forward Arrow E NA Eoee Antenna Baseplate I I i Connectors Figure 8 Attaching the Mounting Plates Figure 9 Sealing the Fasteners Cut Out the Switchplate Hole Follow the steps below to cut out the switchplate mounting hole a Using the switchplate mounting template supplied in Appendix C on page 21 mark and cut out a hole in the mounting surface to accommodate the switchplate see Figure 10 b Using the same template mark the locations for the four switchplate mounting holes c Drill a 3 32 2 25 mm hole at the four mounting hole locations Later you will mount the switchplate using four 6 screws Figure 10 Switchplate Cutout Dimensions 3 82 2 25 mm dia Wire the Antenna Follow the steps below to wire the antenna Figure 11 Drilling the Cable Access Hole a At the location you chose in Plan the Installation on page 4 use a 3 4 19 mm hole saw to cut out a cable access hole in the vehicle s roof see Figure 11 b Smooth the edges of the hole to protect the cables c If you plan to connect multiple receivers label both ends of two RF cables for later reference Label o
8. de for DISH Network s TurboHD service Use the map in Figure 18 to determine the best mode for your region Check with DISH Network regarding local channels DISH 1000 129 No service keys are required DISH 1000 61 Connect service key A to the front of the switchplate see Figure 20 DISH 500 Connect both service keys to the switchplate see Figure 20 and Figure 21 Bell TV Formerly ExpressVu Connect service key B to the back of the switchplate to set up the system to track the Bell TV 91 and 82 satellites see Figure 21 NOTE If you wish to set up the system to track satellites not listed above do not connect any service keys Refer to Appendix B on page 20 If Necessary See Below Figure 18 Recommended DISH 1000 Satellites _ DISH 129 Satellite Recommended f DISH 61 Satellite Recommended Figure 19 Service Keys Usage penis Dia eom pear comes Figure 20 Connecting Service Key A Front of Switchplate Mount the Switchplate Follow the steps below to mount the switchplate Figure 22 Switchplate Mounting a Fit the switchplate flush into the panel cutout you made in Cut Out the Switchplate Hole on page 7 b Drill out four 5 32 4 mm mounting holes in the switchplate s screw cavities see Figure 22 c Mount the switchplate to the mounting surface using four 6 screws d Gently snap the switchplate cover onto the front of the switchplate
9. erms and conditions Contents List List of every part supplied in the kit Technical Support If you need technical assistance please contact KVH Technical Support Phone 1 401 847 3327 E mail techs kvh com Mon Fri 9 am 6 pm ET Sat 9 am 2 pm ET KVH TracVision and the unique light colored dome with dark contrasting baseplate are registered trademarks of KVH Industries Inc All other trademarks are property of their respective companies The information in this document is subject to change without notice 1 No company shall be liable for errors contained herein 2008 2010 KVH Industries Inc All rights reserved 54 0438 Rev C Inspect Parts and Get Tools Before you begin follow these steps to make sure you have everything you need to complete the installation IMPORTANT Always lift the antenna by the baseplate never by the radome see Figure 1 a Unpack the box and ensure it contains everything shown on the supplied Contents List Cables are stored beneath the antenna unit during shipping b Carefully examine all of the supplied parts to ensure nothing was damaged in shipment c Gather all of the tools and materials listed below You will need these items to complete the installation e Electric drill e 3 16 5 mm 5 32 4 mm and 3 32 2 5 mm drill bits e 3 4 19 mm hole saw and auger bit e Phillips and flat head screwdrivers e Cutting pliers e RG 6 or RG 11 75 ohms RF c
10. in Plan the Installation on page 4 Route the power data cable through the switchplate cutout you made in Cut Out the Switchplate Hole on page 7 Figure 13 Installing the Clamshell Ventilator 6 Screw x3 Clamshell Ventilator Power Data amp RF Cables Wire the Receiver s Follow the steps below to wire your receiver s Figure 14 Augat IT1000 Connector Installation Tool IMPORTANT If you cut the RF cable s or used additional RF cabling be sure to terminate all RF cables with Snap N Seal F connectors using an Augat IT1000 connector installation tool KVH part 19 0242 Screw on push on twist on and other low quality connectors will degrade system performance a Connect the RF1 cable from the antenna to the grounding block as shown in Figure 15 Label this grounding block connector RF1 b If you connected an RF2 cable in Wire the Antenna Antenna on page 8 connect the RF2 cable gt g from the antenna to the grounding block RF RA Label this connector RF2 Optional NOTE If you need to connect three or more receivers refer to Appendix A on page 19 RF2 Label RF1 Label c If you are connecting two receivers to the a E Grounding TracVision system decide which receiver ole 197 Teele Block will be the primary receiver The primary F receiver controls satellite selection RF2 RF1 NOTE Unless a KVH Master Receiver Selector is Spiona
11. internal antenna assembly from moving during shipment Follow the steps below to remove these shipping restraints a Carefully carry the antenna to the roof of the vehicle b Using cutting pliers cut and remove the two tie wrap shipping restraints located on the bottom of the antenna s baseplate see Figure 5 You do not need to remove the radome IMPORTANT Once you have removed the restraints keep the antenna level as much as possible and handle the antenna unit carefully Improper handling might damage the unit c After removing the tie wraps seal the four Figure 6 Hole Locations tie wrap holes and two additional holes in the bottom of the baseplate with the plugs Forward Tie wrap provided in the kitpack see Figure 6 Holes Rear Tie wrap Additional Holes Holes Mount the Antenna Follow the steps below to mount the antenna to the vehicle s roof a Apply appropriate construction adhesive to the bottom of the antenna s three mounting plates across all of the holes b At the mounting location you chose in Plan the Installation on page 4 place the antenna on the centerline of the roof so that the arrow on the antenna s front mounting plate points towards the front of the vehicle see Figure 7 c Attach the three antenna mounting plates to the roof using 15 fasteners appropriate for the roof s construction see Figure 8 IMPORTANT Due to the variation in RV roof
12. llite Library different satellites than those listed in Install Service Key s on page 13 you may set up your TracVision R5SL R4SL to track a pair of alternate satellites DIRECTV To do so you need to connect a PC to the antenna and use the KVH Flash Update Wizard to install your alternate satellites The TracVision R5SL R4SL system includes a satellite library that 5 contains the most commonly used satellites Follow the steps below to configure the system to DISH Network track satellites from this satellite library NOTE The Flash Update Wizard is available to KVH authorized dealers through the KVH Partner Portal a Connect a PC to your TracVision system as described in the Flash Update Wizard s Help Bell TV file Then enter the commands below into the paca Yu Wizard s Antenna Comms window NOTE For details on entering antenna commands None NONE refer to the Flash Update Wizard s Help file KVH Master Receiver Selector KVH part 72 0412 required for DISH Network s 129 satellite b Type HALT then press Enter c Choose your desired satellites from the satellite library see Figure B 1 d Type the following command then press Figure B 2 Example of Choosing an Alternate Satellite Enter Be sure to use the proper install name s for your selected satellite s Installing DISH Network 119 W Only SATINSTALL lt SAT_ A NAMES HALT lt SAT B NAME gt SATINSTALL ECHO_119 NONE ZAP
13. location on the centerline of the vehicle with the antenna s cable connectors facing the rear of the vehicle see Figure 4 e Identify a safe location for the 3 4 19 mm cable access hole in the roof The cable access hole should be located at least 6 15 cm away from the antenna s baseplate connectors see Figure 4 Make sure you will not drill into any existing wires or aesthetic structures inside the vehicle e Choose a dry flat location for the switchplate that will be easily accessible to the user Take into account the 28 foot length of the power data cable that connects from the antenna to the switchplate the power supply s six foot power cord as well as accessibility to the equipment after installation NOTE If you need a longer power data cable KVH offers 45 foot KVH part 32 0730 45 and 60 foot KVH part 32 0730 60 cables e Identify a location for the grounding block within 27 feet of the antenna within 5 feet of the receiver s and within 25 feet of a suitable chassis ground location ee Figure 3 Blockage from Obstruction Se PANEN Vehicle Roof Obstruction Min Distance from Height A Antenna B Figure 4 Antenna Orientation Front of Vehicle Vehicle Centerline s Front Mounting Plate Antenna Top View i Baseplate 1 Connectors Remove the Restraints At the bottom of the antenna two tie wraps Figure 5 Removing the Shipping Restraints prevent the
14. ne cable RF1 and the other RF2 d Route the power data cable and the RF cable s down through the cable access hole in the roof Be sure to maintain a service loop on the roof approximately 8 20 cm NOTE Ensure the rubber sealing boot on the RF cable is located on the end of the cable closest to the antenna s baseplate connectors e Connect an RF cable to the antenna s RF1 Figure 12 Wiring the Antenna connector Hand tighten first then tighten with a 7 16 wrench for 1 4 turn pion Bases NOTE Leave the protective cap installed on the RF2 connector unless you are connecting a second RF cable f If you plan to connect multiple receivers optional connect a second RF cable to the RF2 op Power Data connector Cable g Connect the power data cable to the antenna s center connector and lock in place see Figure 12 h Slide the rubber sealing boot up the RF cable until it covers the connector This boot will help protect the connector from the elements Seal the Cable Access Hole Follow the steps below to seal the cable access hole a Seal the cable access hole on the roof with a liberal amount of silicone sealant RTV or equivalent to protect against leakage Install the clamshell ventilator supplied in the kitpack over the cable access hole using three of the supplied 6 screws see Figure 13 Route the RF cable s to the grounding block location you chose
15. ss is quick easy online and ensures the best possible service from KVH Visit www kvh com register or refer to the Product Registration Form for details The vehicle must be located within the selected satellite s footprint in order to receive its signals To view satellite coverage maps visit www kvh com footprint If you need to paint the radome use only non metallic automotive paint without a primer coat Paint containing metal will block satellite signals and impair reception Refer to the User s Guide for complete operation and troubleshooting information 4 Appendices This section includes the switchplate mounting template and provides supplemental instructions for special or advanced configurations Contents A Connecting 3 or More Receivers 19 B Choosing Alternate Satellites 20 C Switchplate Template ssasasusninaipi tis kikik 21 gil Connecting 3 or More Receivers If you need to connect three or more receivers install an active powered multiswitch or Master Receiver Selector between the grounding block and the receivers as shown in Figure A 1 NOTE If you need to connect more than four receivers please contact KVH Technical Support Active Multiswitch The optional Eagle Aspen multiswitch with AC DC power supply KVH part 72 0310 allows you to connect three or four receivers to the TracVision system However since a multiswitch interrupts satellite
16. switching communications between the receiver and the antenna you will need to manually switch between your selected satellites With the TV SAT Switch KVH part 01 0245 installed you can manually switch between a pair of satellites at the press of a single button For alternative manual switching options such as typing switch commands via a PC please contact KVH Technical Support IMPORTANT The TV SAT Switch only supports dual satellite configurations so it cannot be used with three satellite DISH 1000 modes If you need to connect three or more receivers in a DISH 1000 mode the best option is the Master Receiver Selector see below Master Receiver Selector The optional KVH Master Receiver Selector KVH part 72 0412 is an enhanced multiswitch that provides the following capabilities e Automatic satellite switching in any operating mode including DISH 1000 129 R5SL only In motion operation in any mode including DISH 1000 129 Support for three or more receivers Capability for the user to select at any time which receiver controls satellite selection Simply turn the knob Figure A 1 Wiring 3 or 4 Receivers AC Power In Vehicle 100 240 VAC AC Ground 50 60 Hz IMPORTANT Multiswitch connections for DISH 1000 129 RF1 13V RF2 18V TA T towan Miara Basari kanerig Choosing Alternate Satellites Although most installations do not reguire Figure B 1 TracVision Sate
17. ur own safety shut down vehicle power before you connect wires Test the circuit to ensure no power is present a Connect the antenna s power data cable to the switchplate s power data connector and lock in place see Figure 17 b Crimp the supplied terminal connectors onto the 15 VDC power supply s DC power wires c Carefully push the connectors onto the switchplate s input power terminals see Figure 17 NOTE Strain relieve the wires to ensure a reliable connection d Connect the AC power cord to the power supply Then plug the power cord into the vehicle s AC power p Figure 17 Switchplate Wiring Power Data Cable From Antenna 15 VDC Ground Red Black Power Supply A AC Power Cord 100 240 VAC To Vehicle AC Power Install Service Key s Find your satellite TV service below to determine which service key s if any you need to install Store any unused service keys in the TracVision system s Welcome Kit DIRECTV The system is already set up from the factory for DIRECTV service No service keys are required to track the DIRECTV 101 and 119 satellites DISH Network Choose from among three DISH Network modes DISH 1000 129 110 119 and 129 DISH 1000 61 110 119 and 61 DISH 500 110 and 119 Optional Master Receiver Selector KVH part 72 0412 required for automatic satellite switching while the vehicle is in motion R5SL Select a DISH 1000 mo
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