CPAT FLEX Operation Manual (ARD4/DRV1/DRV2/ITX1)
Contents
1. 5 3 System 6 3 1 ARD4 6 3 2 DRV1 Module 11 3 3 ITX1 Module 13 3 4 DRV2 Unit 15 4 Physical Installation 17 4 1 ARD4 Module 17 4 2 DRVI Installation 22 4 3 ITX1 Installation 23 4 4 DRV2 Installation 23 5 System 24 5 1 ARD4 24 5 2 DRV1 24 5 3 ITX1 25 5 4 DRV2 25 6 Systeme Maintenance 25 6 1 Cleaning of the Equipment 25 6 2 Preventive Maintenance 25 7 Specifications 26 7 1 ARD4 Specifications 26 7 2 DRV1 Specifications 28 7 3 ITX1 Specifications 29 7 4 DRV2 Specifications 30 B LED Status srssrartece sssitjeonttanisitaestes 31 9 31 9 1 Cust2. Communication port 2 USB serial ports host Proprietarv 1 connector for each of the following ITX1 DRV1 Dead connectors Reckoning and OBD II modules 1 connector for each of the following GPS and wireless communication module antennas Network connector RJ 45 10 Base T Ethernet connector Serial connector 1 connector client interface 26 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com LED Indicators 0 0 e e e GPS Status LED Blanked during GPS initialization red when invalid GPS position and green when valid GPS position Wireless Green when uploading downloading to a wireless cellular Communication LED infrastructure blinks red if error during transmission and off when module is not connected to network Power LED Red when booting green when red on error and off when power off Diag LED Flashing Green when leakage is detected Protocol Protocols IP FIP Wireless Security 0 9 9 e 0 9 9 9 9 9
3. FLEX Operation Manual ARD4 DRV1 DRV2 ITX1 CPAT CONTINUOUS MONITORING SYSTEM 1 67 2012 12 05 2012 Effigis All rights reserved 006 000009 104 CPAT CONTINUOUS MONITORING SYSTEM This document provides information proprietary to Effigis and cannot be used or disclosed without Effigis written authorization Effigis reserves the right to make changes without notice Changes affecting the operation of any component in this manual will be reflected in a subsequent revision Effigis assumes no responsibility for any omissions or errors that may appear in this document or for any dam ages that may result from the use of information contained herein CPAT FLEX User Manual First edition v1 0 November 2011 Second edition v1 1 November 2011 Third edition v1 3 May 2012 Fourth edition v1 4 Julv 2012 Fifth edition v1 5 October 2012 Sixth edition v1 6 December 2012 Part No 95 0 Published by Effigis 4101 Molson St Suite 400 Montreal Quebec CANADA H1Y 311 Telephone 4 1 514 495 0018 Toll free North America 1 888 495 6577 Fax 1 514 495 4191 Copyright 2012 Effigis All rights reserved 2 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com Contents 1 General 4 1 1 About this Manual 4 1 2 Explanation of Symbols Used 4 1 3 Effigis Website 4 2 Product
4. effigis com 4 Phvsical Installation See Modules Physical Installation sheet for an overview of units assembly 4 1 ARD4 Module Installation The ARD4 box must be installed inside the vehicle in a place not directly exposed to the sun The support rail must be installed using the rail screws and should be installed in a horizontal position The ARD4 will slide into the support rail and a rail stopper will be used on each side of the unit to keep it securely in place Operation Manual 17 CPAT CONTINUOUS MONITORING SYSTEM The GPS and wireless antennas location may affect the signal s integrity and should be installed on the roof on the vehicle clear of any objects System connectors are located on both sides of the ARD4 unit The position of each con nector LED and slot are clearly indicated Here is a more detailed description of their usage Front panel From left to right 0 9 e 9 e 9 e e e 9 e e e e e e 9 e 9 e e e 9 2 DRK Dead Reckoning CON Console 3 OBD On Board Diagnostic Status LEDs Power GPS Diagnostics Communication 5 2 USB Host ports USB type A Ethernet RJ45 connector ZEE a Nm o MA 18 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com Rear
5. range of the intended use Use of the product with any non recommended device or service if such device or service causes the problem Installation or maintenance of Product by someone other than Effigis or persons certified by Effigis Operation Manual 33 CPAT CONTINUOUS MONITORING SYSTEM Changes to the Customer environment in which Product was installed Damage caused by accident fire power changes other hazards or acts of na ture Consumable Product or parts thereof e g parts with an expected useful life of less than ninety 90 days such as certain batteries Product not returned in accordance with Effigis RA procedure 9 2 4 Refurbished Parts and Prior Testing Product may incorporate reconditioned or refurbished parts or subassemblies and may have been used in testing prior to sale 9 2 5 Exclusive Remedies If any Product materially fails to conform to the limited warranty set forth in this Section Limited Warranty and actually fails during the applicable warranty period and under normal use Effigis shall at its sole discretion i repair or replace the non conforming Product to remedy the nonconformity identified by Customer in accordance with this Section Limited Product Warranty or ii issue a credit to Customer for the amounts paid for the Product in exchange for return of the non conforming Product in which case Customer s licenses to any Firmware shall be automatically revoked Custom
6. Operation Manual 7 CPAT CONTINUOUS MONITORING SYSTEM Rail Screws P N 1162 3 1 3 Power Cable P N 9245 8 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 3 1 4 WIFI Antenna P N 6010 3 1 5 GPS Antenna P N 6500 Operation Manual 9 CPAT CONTINUOUS MONITORING SYSTEM 3 1 6 HSPA Antenna P N 6530 3 1 7 GPRS Antenna P N 6000 10 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 3 2 DRV1 Module optional 3 2 1 DRVI Front View P N DRV1 3 2 2 Interface Cable 4 pins connectors P N 9250 6 0 9 9 9 Operation Manual 13 CONTINUOUS MONITORING SYSTEM 3 2 3 Monopole Antenna P N 6400 Interconnection Screws P N 1161 12 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 3 3 ITX1 Module optional 3 3 1 ITX1 Front View P N ITX1 3 3 2 ARDA ITX1 Interface Cable 6 pins connectors P N 9255 Operation Manual 13 CPAT CONTINUOUS MONITORING SYSTEM 3 3 3 ITX1 6 78 MHz Antenna P N 6110 14 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 3 4 DRV2 Unit optional 3 4 1 DRV2 Front View P N DRV2 Operation Manual 15 CPAT CONTINUOUS MONITORING SYSTEM 3 4 2 DRV2 USB Cable P N 9260 16 CPAT FLEX ARD4 DRV1 DRV2 ITX1
7. of the problem or service requested The name and telephone number of the person to contact regarding questions about the repair The return authorization manufacturer RMA number If possible return the equipment using the original shipping container and material If the original container is not available the unit should be carefully packed so that it will not be damaged in transit when needed appropriate packing materials can be obtained by con tacting Effigis Customer Support Effigis is not liable for any damage that may occur during shipping The customer should clearly mark the Effigis issued RMA or reference number on the outside of the package and ship it prepaid and insured to Effigis Equipment repaired or replaced under warranty will be returned at Effigis expense to Cus tomer Canada USA or Effigis representative all other countries All other non warranty repairs will be returned at Customer s expense to Customer Canada USA or Effigis representative all other countries 32 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com 9 2 Limited Product Warrantv 9 2 1 Hardware Effigis warrants to the original end user Customer that anv new Effigis branded products will be free from defects in workmanship and materials under normal use for one 1 vear from the date of original shipment Effigis warrants repaired products for ninetv 90 davs from date of shipment Anv Product repaired or replaced under warranty i
8. panel From left to right DRV Digital Radio Effigis version 1 only COM Expansion for future modules 3 ITX Ingress transmitter module version 1 12 VDC 4 Pins Molex connector gt Wireless Antenna SMA GPS Antenna SMA eiudiez 4 1 1 Electrical Installation The ARD4 uses two connexions to the power a fused connexion to the car battery 12 VDC and a connexion to the accessory circuit switched 12VDC This dual power connexion al lows the ARD4 to complete its operations when the vehicle is shut down After all recording and data transfer are completed the ARD4 shuts itself off CAUTION We recommend that the power cable be installed by qualified personnel Operation Manual 19 CPAT CONTINUOUS MONITORING SYSTEM Power Connections gt Black Ground To vehicule ground metal body 2 Red Unswitched 12 VDC To 12 VDC electric terminal not controlled by ignition switch 2 Green Switched 12 VDO To 12 VDC electric terminal controlled by ignition switch Do not to use an intermittent accessory power like heating system CAUTION The ARD4 must be installed on a 12V electric terminal with an inline fuse installed 5Amp CAUTION Do not disconnect or modify vehicle security systems as airbags or seatbelts Security sys tems wires use yellow sleeves and yellow connectors Accidental triggering of these systems may cause severe injuries 20 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com CAUTI
9. 1 Leakage Detection For any valid leakage detections the DIAG LED becomes green until the leakage becomes undetected 24 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com 5 3 ITX1 Operation 5 3 1 Booting When the ITX1 is booting the PWR LED is flashing red and the Tx LED will flash orange few seconds after The booting process usually takes no longer than 5 seconds 5 3 2 Normal Operation When the device is powered ON the PWR LED is solid green Tx LED indicator the ITX1 will flash upon every successful GPS point transfer from the ARD4 5 4 DRV2 Operation 5 4 1 Antenna Selection Since the ARD4 does not know which antenna is connected to the DRV2 you must configure this option in the DRV2 s menu while it is disconnected from the ARD4 See DRV2 operating manual for antenna configuration 5 4 2 USB Hotplug All DRV2 functional parameters are automatically applied by the ARD4 operating frequency and operating mode once plugged to it Very important Do
10. 5 System Operation 5 1 ARD4 Operation 5 1 1 Startup When the vehicle starts the ARD4 turns on automatically The ARD4 PWR LED stays red until the system has completely finished its boot process When the boot process has ended the PWR LED becomes green 5 1 2 GPS The ARD4 GPS LED stays OFF during the boot process The LED is red when there is no valid information coming from the GPS and green when there is valid data 5 1 3 Communication The ARD4 tries to access the wireless network at startup in order to get its new configuration files and upload remaining data files that have not yet been transferred When this is done it enters in transfer mode and simply tries to upload data files at configurable time interval During each file transfer the COM LED becomes green If any error occurs during a transfer this indicator becomes red for 1 second 5 1 4 Shutdown 0 0 e e e When the user turns off the vehicle the ARD4 enters automatically into shutdown mode It then tries to upload all remaining data files for 60 seconds and then shuts itself off If the car is turned back ON during this time the svstem stavs ON and reopens a new data file 5 2 DRV1 Operation 5 2
11. ON e Never install this product in places where or in a manner that it could injure the driver or passengers if the vehicle stops suddenly Never install this product in places where or in a manner that it mav interfere with the driver s operation of the vehicle such as on the floor in front of the driver s seat or close to the steering wheel or shift lever Make sure there is nothing behind the dashboard or paneling when drilling holes in them Be careful not to damage fuel lines brake lines electronic components communication wires or power cables When using screws do not allow them to come into contact with anv electrical lead Vibration mav damage wires or insulation leading to a short circuit or other damage to the vehicle To ensure proper installation use the supplied parts in the manner specified If any parts other than the supplied ones are used they may damage internal parts of this product or thev mav work loose and the product become detached It is extremely dangerous to allow the cables to become wound around the steering column or shift lever Be sure to install this product its cables and wiring awav such a that thev will not obstruct or inder driving Make sure that leads cannot get caught in a door or the sliding mechanism of a seat resulting a short circuit Please confirm the proper function of vour vehicle s other equipment following installation of the navigation svstem Do not install thi
12. e e 9 9 e 9 Supported encryption WEP WPA TKIP and WPA 2 AES Operation Manual DT CPAT CONTINUOUS MONITORING SYSTEM 7 2 DRV1 Specifications Electrical Detector type Digital receiver demodulator Frequency range Agile 110 to 135 MHz Lo band version Agile 118 to 155 MHz Hi band version Tuning resolution 1 kHz Equivalent resolution 4 kHz bandwith Level range 2 to 2 000 uV m Level Accuracy 1 dB Tag detector AM 3 to 20 Hz FM 3 to 20 Hz Video detector Video sync detection untagged video carriers Power 12 VDC 400 mA Communication port Serial port J Physical Dimensions 3 3 cm x 11 2 cm x 22 3 1 3 42x88 MENO HxW xD Weight 652 grams 23 ounces Operating 20 to 60 C 4 to 140 F temperature 28 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com 7 3 ITX1 Specifications Electrical Operating frequency 6 78 MHz 30 kHz selection Bandwidth TX antenna Monopole 42 Inches Antenna gain 27 dBi Radiated power 6 78 8 dBm MHz Transmitted data 68 bits Transmission duration 8 ms Data repetition rate 10 Communication port 6 pin compatible with ARD4 Power 12 VDC 500mA Physical Dimensions 3 4 cm x 10 8 cm x 22 cm 1 32 x 4 27 x 8 66 x Wx D Operating 20 to 60 C 4 140 F temperature Operation Manual 29 CPAT CONTINUOUS MONITORING SYSTEM 7 4 DRV2 Specifications Electr
13. er hereby transfers to Effigis title and ownership of any parts that Effigis replaces 9 2 6 Disclaimer 0 0 0 9 0 9 0 9 e THE REMEDIES EXPRESSLY PROVIDED IN THIS SECTION WILL BE CUSTOMER S SOLE AND EXGLUSIVE REMEDIES AND SHALL BE IN LIEU OF ANY OTHER RIGHTS OR REMEDIES CUS TOMER MAY HAVE AGAINST EFFIGIS WITH RESPECT NON CONFORMANCE OF PRODUCTS EXCEPT AS SPECIFIED IN THIS LIMITED PRODUCT WARRANTY EFFIGIS MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES WITH REGARD TO ANY PRODUCT EF FIGIS DISCLAIMS ALL IMPLIED WARRANTIES CONDITIONS AND REPRESENTATIONS IN CLUDING BUT NOT LIMITED TO ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH IMPLIED WARRANTY MAY BE BASED INCLUDING WITHOUT LIMITATION CONTRACT COURSE OF DEALING USAGE OR TRADE PRACTICE 34 CPAT FLEX ARD4 DRV1 DRV2 1X1 SOcLeloc 9 LA 12190 JO LIXLVENHG LNHO FGHY uojeiedo 140 eas 5 6215 4 5 X314 1 10 effigis GEO SOLUTIONS effigis com 1 888 495 6577
14. ical Detector tvpe Digital receiver demodulator Frequency range Agile 110 to 135 MHz Lo band version Agile 118 to 155 MHz Hi band version Channel tuning Configurable via USB port and by front panel buttons with 10 presets Tuning resolution 1 kHz Equivalent resolution 4kHz bandwith Level range 2 to 2 000 uV m Level accuracv 1 dB Tag detector AM 3 to 20 Hz FM 3 to 20 Hz Video detector Video sync detection untagged video carriers Audible tone Yes varies with leak intensity Adjustable audio Yes variable volume RF level scale display Unique scale from 0 to 2 000 uV m Measurement units uV m and dBuV m Power Pack of 3 rechargeable AA NiMH cells 2 500 mAh Power not in charge 12 VDC 140 mA Charging power 12 VDC 1000 mA Operation time 8 hours nominal Communication port USB serial port Physical us mens Te HxW xD Weight 396 grams 14 ounces CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com 8 LED Status System State LED State Startup PWR LED is red and all others are OFF Normal operation PWR LED is green mode Bad or no GPS signal GPS LED is red detected Valid GPS signal GPS LED is green Communicating Wifi COM LED is green during transfer or GPRS Error during file COM LED is red for 1 second transfer DRV leakage found DIAG LED is flashing green during leakage detection 9 Our Services Effigis offers a portfolio of services to deplov and support purchased eq
15. ication to upload data to a centralized Web server site ARD4 The ARD4 Autonomous Recording Device is the control module for the platform It is in Stalled in a ser vice vehicle and is powered from the vehicle s electrical system The ARD4 begins monitoring as soon as it is powered up and uploads data in real time back to the CPAT server or stores the data in memory The ARD4 can be equipped with WiFi CDMA GPRS and HSDPA communication modules The ARD4 accepts other CPAT FLEX add on modules for increased monitoring capability ITX1 optional The ITX1 Ingress transmitter module is an optional module that can connect to the ARD4 The ITX1 consists of a RF digital transmitter for ingress signal monitoring purposes The ITX1 transmits a low power signal in the 5 42 Mhz band The signal enters a coaxial network and is detected by an IRX1 receiver not part of this evaluation DRV1 optional The DRV1 is an optional module that can connect to the ARD4 The DRVI is a leakage detec tion receiver that works with the ARD4 to automatically detect measure and position leakage events It operates from 110 135 MHz Lo band and 118 155 MHz Hi band Operation Manual 5 CPAT CONTINUOUS MONITORING SYSTEM 3 System Components 3 1 ARD4 Module 3 1 1 ARD4 Front View P N ARD4 ARD4 Rear View 6 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 3 1 2 DIN Rail Mounting Kit P N 1800 Rail Stoppers P N 1810
16. not access DRV2 s menu while it is communicating with ARD4 Unplug it if you have to do so 6 System Maintenance 6 1 Cleaning of the Equipment Your CPAT FLEX unit can be wiped clean with a damp cloth Do not immerse the unit in water Avoid solvents and commercial cleaners 6 2 Preventative Maintenance The technician shall do periodic visual inspections on the RF connections and antennas to make sure that there is nothing loose and that there is no rust Both can affect the perfor mance of the system Periodic inspection on the power cable shall be done to ensure that the insulation is intact In case that a replacement is required please contact Effigis for more information Operation Manual 25 CPAT CONTINUOUS MONITORING SYSTEM 7 Specifications 7 1 ARD4 Specifications MSYSEM CPU ARM9 Model LPC3240 Operating system Linux 2 6 Memorv SDRAM 64 MB NAND Flash 64 MB Power 12 VDC 1 Amp Wireless modem WiFi 802 11b g GPRS CDMA HSDPA modules GPS module uBlox LEA 6x J Physical Dimensions 3 3 cm x 11 2 cm 22 3 cm 1 3 x 4 4 x 8 8 HxW xD Weight 652 grams 23 ounces Operating 20 to 60 C 4 to 140 F temperature External I O Connectors 9 0 e 9 9 9 e 9 9 e 9 9 e 9 9 9 e e 9 e 9 9 9 e 9 9 e 9 9 9 e
17. omer 5 31 9 2 Limited Product Warranty 33 Operation Manual 3 CPAT CONTINUOUS MONITORING SYSTEM 1 General Information 1 1 About this Manual This manual describes the components installation and operation of the CPAT FLEX ARD4 DRV1 DRV2 and ITX1 units You will find important safety information in this manual We strongly recommend that all users read this manual Use of this product other than for its intended application may com promise the unit s safety features 1 2 Explanation of Svmbols Used following svmbols are used in this Manual Symbol Explanation 2 Direct current DC A Caution Indicates that operations or procedures if carried out without caution cause personalinjurv or damage to the unit Note Indicates additional information about the product 1 3 Effigis Website Effigis website contains product specifications information press releases brochure down load and Frequently Asked Questions FAQs Please visit our website at htto effigis com 4 CPAT FLEX ARD4 DRV1 DRV2 1X1 effigis com 2 Product Description The CPAT FLEX is a modular monitoring platform that detects records and dispatches signal leakage and ingress events in coaxial networks The svstem is installed in a service vehicle and operates automaticallv The CPAT platform provides web access to third partv web enabled devices or through cellular commun
18. s only warranted for the period of time remaining in the original warrantv for the Product third partv products including software included with Effigis products not covered bv this Effigis warrantv and Effigis makes no representations or warranties on behalf of such third parties Any warranty on such products is from the supplier or licensor of the product 9 2 2 Software Effigis warrants to the Customer that new Effigis branded software and firmware will perform in substantial conformance to program specifications for a period of ninetv 90 davs from the date of original shipment Effigis warrants the media containing software against failure during the warrantv period Effigis makes no warrantv or representation that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected 9 2 3 Exclusions 0 0 9 9 0 0 9 9 9 0 9 0 This warranty excludes Damage to the physical surface of the product including cracks or scratches to part Damage caused by misuse neglect improper installation or testing unauthorized attempts to open repair or modify the product or any other cause beyond the
19. s system where it may i obstruct the driver s vision ii impair the performance of any of the vehicle s operating systems or safety features including airbags hazard lamp buttons or iii impair the driver s ability to safely operate the vehicle Never install the system in front of or next to the place in the dash door or pillar from which one of your vehicle s airbags would deplov Please refer to your vehicle s owner s manual for reference to the deployment area of the frontal airbags Do not install the system in a place where it will impair the performance of any of the vehicle s operating systems including airbags and headrests Operation Manual 21 CPAT CONTINUOUS MONITORING SYSTEM 4 1 2 Antennas Installation The ARD4 comes with two modules a wireless one chosen by the customer WIFI or cellular and a GPS one Both the GPS and WIFI or Cell antennas must be connected to the ARD4 in order to maximize sky visibility and data transfer 4 1 3 Dead Reckoning Installation The DRK cable is used only with the dead reckoning option Green Speed Signal To vehicle speed detection circuit lead coming out of the injection computer Brown Reverse Signal To vehicle backup light lead 4 1 4 On Board Diagnostic Installation optional module Not available yet 4 2 DRV1 Installation The DRVI slides into the ARD4 and a screw is used on both sides to hold the two units in place The wire coming out of the DRV1 connects
20. to the DRV connector on the ARDA Showed are the way to slide a DRV1 into an ARD4 and the two units screwed together NOTE The DRV1 unit can also be tied to the ARD4 unit by joining them side to side monopole antenna must be connected to the INC connector of the DRV1 22 CPAT FLEX ARD4 DRV1 DRV2 ITX1 effigis com 4 3 ITX1 Installation Similar to DRV1 The ITX1 module will slide on top of the DRV1 which is on top of the ARD4 module and a screw on each side will be used to hold the two units in place From the ITX1 the interface cable will be connected to the ARD4 ITX plug The 6 78 MHz whip antenna will be connected to the ITX1 4 4 DRV2 Installation When used with an ARDA the DRV2 will connect to it using the USB connector In this mode the user will view RF level of the fault found on the DRV2 screen See user guide manual Leakage Detector Operation Manual for more information regarding the DRV2 standalone installation NOTES CONFIGURE e You must quit all DRV2 settings before connecting it to the ARD4 e soon as the DRV2 is plugged and the ARD4 PWR LED indicator is green the ARDA will take full possession of the DRV2 s functionalities and DRV2 menu should not be accessed e Be sure that the antenna selection is correct in the DRV2 s menu before plug ging it to the ARD4 e You can plug the DRV2 to the ARD4 even if it is powered OFF Operation Manual 23 CPAT CONTINUOUS MONITORING SYSTEM
21. uipment through its Customer Support organization Customer Support is standard with every product sale and consists of technical assistance in warranty repair and calibration 9 1 Customer Support Customer Support services include Product and Service Literature Technical Assistance Equipment Repair Under Warranty Repair and Calibration Services Equipment Return Authorizations Contact a Customer Support representative through your local distributor or by accessing htto effigis com for information on calibration and warranty policies Effigis Technical Support Service is available from Monday through Friday from 9 00 AM to 5 00 PM Eastern Time Operation Manual 31 CPAT CONTINUOUS MONITORING SYSTEM Toll free from U S and Canada 1 888 495 6577 International 1 514 495 0018 Fax questions anytime to 1 514 495 4191 9 1 1 Equipment Return AUTHORIZATION Please contact local Customer Support location for Return Authorization to your equipment For each piece of equipment returned for repair attach a tag that includes the following information Owner s name address and telephone number The serial number product type and model Warranty status If you are unsure of the warranty status of your instrument contact Effigis Customer Support A detailed description
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