Home

RTX™ Secure IR User Manual - AV-iQ

1. Name CRU RAID level RAID 5 RAID PD slot 123453 Select PD a Write cache Enabled Standby Disabled Readahead Enabled Command queuing Enabled lt lt Back o Next gt gt a On the confirmation screen verify that the RAID level is correct and all of the disks you selected are displayed under RAID PD slot then click Confirm to create the RAID Group Create CRU RAID 5 RAID cell 1 RAID PD slot 12345 lt lt Back a Confirm a The RAID Group will now display on the main RAID Group screen To finish manually creating a RAID set a Virtual Disk still must be created and a Logical Unit must be attached Go to the next section Creating a Virtual Disk If you opted to create JBOD drives skip to Section 8 3 3 Manually Attaching a Logical Unit as Virtual Disks have already been created for each JBOD drive Total Free No Name GB iw GB iw PD VD Status Health RAID 1 CRU 595 595 5 0 Online Good RAID 5 8 3 2 Creating A Virtual Disk After a RAID Group has been created you can create associated Virtual Disks You must create at least one Virtual Disk to access the drives of the RTX Secure with a computer a Click the Create button at the bottom of the page to open the Virtual Disk creation screen Size Y No Name Write Priority Bgrate Status Type Health R raip tuN RG No virtual disk available b You
2. Models Covered RTX Secure 610 IR RTX Secure 810 IR e Hardware based AES 256 bit Encryption Offers affordable military grade AES 256 bit data protection that encrypts the entire hard drive including boot sector OS temp and swap files e Meets Industry Standards All CRU Secure 256 bit product architecture and encryption engine designs meet FIPS140 2 level 3 per certification number 1471 and all CRU AES 256 bit security chips are NIST amp CSE validated FIPS PUB 197 e Easy to Use Security One physical Security Key is used for all bays and the Security Key can be Stored separately from the unit to make the RIX Secure less vulnerable to attack if the unit is lost or stolen No PINs or passwords are needed e rayFree Trayless Technology for RTX TrayFree bays make installing drives a breeze It really is as easy as opening the door sliding the drive in and closing the door No screws no trays It just works A7 680 0001 Revision 1 1 hil Table of Contents 1 Default GUI Login Information 2 Pre Installation Steps 2 1 Accessories 2 2 Identifying Parts of the RIX Secure 2 3 Warnings and Notices 2 4 Terminology 3 Introduction to RAID 3 1 Summary of RAID Levels 4 Introduction to iSCSI 4 1 What is iSCSI 4 2 What is the Benefit of iSCSI 4 3 What is iSCSI Not 5 Installation Steps 2 1 Hard Drive Installation 2 2 Setting the Encryption Mode 2 3 Operating the RTX Secure 6 Other Configuration
3. RAID level RAID 0 RAID PD slot Select PD a Write cache Enabled x Standby Disabled Readahead Enabled Command queuing Enabled lt lt Back a Next gt gt a NOTE Drives must be marked as Free Disks before they can be added to a RAID Group To set drives to Free Disks see Section 8 7 2 subsection Modifying Physical Disks Page 10 c All available Free Disks will be displayed Check the drives that you wish to add to the RAID Group then click Confirm Slot size Status Health Usage Vendor Serial Rate v 1 148 Online Good Free disk Hitachi PVF904ZFOJDSON SATA 3 0Gb s W 2 148 Online Good Free disk Hitachi PVF904ZFON7TGN SATA 1 5Gb s v 3 148 Online Good Free disk Hitachi PVF904ZFONNVHN SATA 3 0Gb s Wo 4 148 Online Good Free disk Hitachi PVF904ZFONHM2N SATA 3 0Gb s v 5 148 Online Good Free disk Hitachi PVF904ZFON7Y8N SATA 3 0Gb s 6 465 Online Good Free disk Hitachi GEA534RFO3RLTA SATA 3 0Gb s 7 148 Online Good Free disk Hitachi PVF904ZFONS7LN SATA 3 0Gb s 8 465 Online Good Free disk Hitachi GEA534RF031A7A SATA 3 0Gb s lt lt Back a Confirm a d The selected Physical Disks will now be displayed in the RAID Group creation screen Enable or Disable Write Cache standby Readahead and Command Queuing based on your needs Most RAID Groups will be fine with the default settings Then click Next to proceed to the confirmation screen
4. XXX XXX XXX b Next change your computer s IP address so that all but the last three digits match the RTX Secure s address For example if the RTX Secure s IP address is 169 254 12 62 you might assign your computer the number 169 254 12 63 assuming no other computer on the network is already using that number The process of changing your computer s IP address varies depending on its operating system Mac users can go to System Preferences Network For modern Windows operating systems open Network and Sharing Center in the Control Panel Also called View Network Status and Tasks under the Network and Internet category On the left pane select Change adapter settings Right click on your network likely called Local Area Connection and select Properties On the new window that opens select Internet Protocol Version 4 TCP IPv4 and click the Properties button By default your computer is probably set to receive a new IP address automatically Change the setting to manual configuration and then type in the IP address c Using the same process as the previous step change the computer s Subnet Mask setting to match the RTX Secure s subnet Mask setting d Finally use the RTX Secure s LCD interface to change the RTX Secure s Gateway setting It should match the IP address you assigned to your computer When changing the gateway address you ll notice that a box flashes over the digit to be ch
5. SES screen Host LUN Disable a 8 8 2 Hardware Monitor The Hardware Monitor displays information about the voltages and temperatures of the RTX Secure Temperature c 4 Type Item Value Status Onboard 1 2V 1 18 V min 1 08 V max 1 32 V OK Onboard 3 3V 3 34 V min 3 04 V max 3 56 V OK Voltage Onboard 5V 5 07 V min 4 60 V max 5 40 V OK Onboard 12V 12 23 V min 11 04 V max 12 96 V OK Onboard 1 8V 1 84 V min 1 62 V max 1 98 V OK Core Processor 45 0 C hyst 0 0 C high 80 0 C OK Temperature iSCSI NIC 49 0 C hyst 0 0 C high 65 0 C OK Location 1 42 5 C hyst 0 0 C high 65 0 C OK ii FAN1 1824 RPM OK FAN2 2033 RPM OK Auto shutdown v Confirm e Auto Shutdown When this checkbox is enabled the RTX Secure will automatically shut down If any of each items voltage or temperature strays outside of the minimum or maximum displayed values Auto shutdown is enabled by default to protect the hardware of the RTX Secure Page 20 8 8 3 S M A R T S M A R T Self Monitoring Analysis and Reporting Technology is a diagnostic tool for hard drives that gives advanced warning in some cases of hard drive failure S M A R T measures various attributes of a hard drive at all times to detect If certain values have moved outside of a certain range The S M A R T option allows you to view the S M A R T status of all of your hard drives
6. VD migrate started VD migrate finished VD migrate failed VD scrub started VD scrub finished VD scrub aborted RG migrate started RG migrate finished RG move started RG move finished VD move started VD move finished VD move failed RG activated RG deactivated VD rewrite started VD rewrite finished VD rewrite failed RG degraded Description Cache policy of VD lt name gt has been set as write through Size of VD lt name gt extends VD lt name gt has been LUN attached Failed to attach LUN to VD lt name gt VD lt name gt has been detached Failed to detach LUN from bus lt number gt SCSI ID lt number gt LUN lt number gt VD lt name gt starts initialization VD lt name gt completes initialization Failed to complete initialization of VD lt name gt VD lt name gt starts rebuilding VD lt name gt completes rebuilding Failed to complete rebuild of VD lt name gt VD lt name gt starts migration VD lt name gt completes migration Failed to complete migration of VD lt name gt Parity checking on VD lt name gt starts Parity checking on VD lt name gt completes with lt address gt parity data inconsistency found Parity checking on VD lt name gt stops with lt address gt parity data inconsistency found RG lt name gt starts migration RG lt name gt completes migration RG lt name gt starts move RG lt name gt completes move VD lt name gt starts move VD lt
7. button at the bottom of the page to update the time settings A dialog box will appear to inform you that the changes have been made The updated settings will reflect the time settings of the NTP System Indication To turn the System Indication LED on or off select the Confirm button in the System Indication box After confirming a dialog box will appear verifying that changes have been made Io reverse this action press the Confirm button again 8 5 2 IP Address The IP Address option lists the RTX Secure s MAC address and allows you to view and modify the IP information of the Config GUI port on the RTX Secure This option does not allow the administrator to contigure the IP address of the individual data ports This must be done using the LCD interface on the front of the RTX Secure see Section 7 2 MAC address MAC address 00 00 00 00 00 00 Address a DHCP BOOTP Static 192 168 2 2 255 259 292 0 192 168 2 1 DNS DNS 192 168 2 200 Port HTTP port 80 HTTPS port 443 SSH port 22 An RIX Secure configured for DHCP 8 5 3 Login Settings The Login Settings page allows you to configure the Auto Logout and Login Lock features as well as change the administrator account and user passwords Login Configuration e Auto Logout will automatically log the user out of the system after a set period of 5 minutes 30 minutes or 1 hour of inactivity e Login Lock prevents multiple users from
8. Default The Reset to Factory Default option allows you to restore settings to the factory defaults Click on the Confirm button to verity Confirm reset to factory default Confirm n 8 9 4 Import amp Export The Import amp Export function allows you to import or export a firmware configuration file DO NOT USE THIS FUNCTION WITHOUT SPECIFIC INSTRUCTION FROM CRU DATAPORT TECHNICAL SUPPORT Doing so could result in malfunction of your RTX Secure 8 9 5 Event Log The Event Log allows you to view event messages Check or uncheck the checkboxes of Info Warning and Error filter the events displayed Click the Download button to save the entire event log as a text file Click the Clear button to clear all event logs Click the Mute button to stop the alarm if it is engaged Show events V INFO V WARNING V ERROR Type Time Content INFO Thu 26 Jan 2012 16 12 51 CTR1 All event logs are cleared Download a Mute n Clear a 8 9 6 Reboot and Shutdown The Reboot and Shutdown feature allows you to reboot or shutdown the RTX Secure s RAID and LCD controllers Note Choosing Shutdown will not shut down the physical components of the RTX Secure fans drives power supply However it will flush data from the cache to the physical drives which is recommended to prevent data corruption before physically shutting down using the power switch on the back of the unit 8 10 Online Suppo
9. Options 6 1 Missing Security Key Notification 6 2 Hot Swapping Encrypted Hard Drives 6 3 Recovering From a Failed RAID 7 Network Configuration 7 1 Connecting the RTX Secure to Your Network or Computer 7 2 Using the LCD to Configure GUI Access 7 2 1 Navigating the LCD Menu 7 2 2 LCD Functions 7 2 3 RIX Secure LCD Menu Diagram 7 2 4 Instructions for Different Network Connection Types 8 Using the GUI 8 1 GUI Indicators 8 2 GUI Menu Structure 8 3 Manually Creating a RAID Set 8 3 1 Creating a RAID Group 8 3 2 Creating a Virtual Disk 8 3 3 Attaching a Logical Unit 8 4 Quick Installation 8 5 System Configuration 8 5 1 System Settings 8 5 2 IP Address 8 5 3 Login Settings FP wo Wo Ww CO NS N N N 8 5 System Configuration cont 8 5 4 Mail Settings 8 5 5 Notification Settings 8 6 iSCSI Configuration 8 6 1 Entity Property 8 6 2 NIC 8 6 3 Node 8 6 4 Session 8 6 5 CHAP Account 8 7 Volume Configuration 8 7 1 Volume Creation Wizard 8 7 2 Physical Disk 8 7 3 RAID Group 8 7 4 Virtual Disk 8 7 5 Logical Unit 8 8 Enclosure Management 8 8 1 SES Configuration 8 8 2 Hardware Monitor 8 8 3 S M A R T 8 9 Maintenance 8 9 1 System Information 8 9 2 Upgrade 8 9 3 Reset to Factory Default 8 9 4 Import amp Export 8 9 5 Event Log 8 9 6 Reboot and Shutdown 8 10 Online Support 8 11 Logout 9 iSCSI Initiator Software 9 1 Software Installation 9 2 Access the RIX Secure Using iSCSI Initiator Software 10 Usage with Windows and Mac Op
10. Time The Date and Time option allows you to change the date and time settings of the RIX Secure To change the date or time check the Change date and time check box and then click in the field that you wish to change Highlight or delete the information then type in the new information and click the Confirm button at the bottom of the page To change the time zone click the drop down box and then scroll up or down until you reach the correct time zone Then choose that time zone and click the Confirm button at the bottom of the page Date and time v Change date and time Current time 2012 01 17 11 31 12 Time zone GMT 08 00 Pacific Time US amp Canada X Setup date and time manually Date 2012 1 17 Time li jw 26 3 NTP pool ntp org After confirming a dialog box will appear verifying that changes have been made Alternatively an NTP Network Time Provider can be used to sync the RTX Secure s time information with that of a standardized server To use an NIP click the NTP check box then input the server Information in the server field Date and time v Change date and time Current time 2012 01 17 11 31 40 Time zone GMT 08 00 Pacific Time US amp Canada v Setup date and time manually 2012 ia iz 11 Bae fee NTP Server Click the Confirm
11. an incorrect Security Key is detected the bay will not power up and the bay s Encryption Status LED will flash orange preventing the RAID from rebuilding NOTE Always ensure that the correct encryption mode is selected before powering on the RIX Secure Failure to do so may result in a failed RAID alarm But don t worry your data will remain intact and will be accessible once the correct encryption mode Is set 7 Network Configuration 7 1 Connecting the RTX Secure to Your Network or Computer a Plug an Ethernet cable into the Config GUI port on the rear of the RTX Secure b Connect the other end of the Ethernet cable to your network This usually means plugging it into a router or hub In an office environment you may have a network jack built into your office wall If a network connection is not available you can connect the Ethernet cable directly to an RJ45 Ethernet port on your computer c Connect the power cable to the rear of the RIX Secure and to a grounded electrical outlet d Turn on the RTX Secure s power using the switch on the rear panel 7 2 Using the LCD to Configure the Config GUI Port RTX has both an LCD interface and a GUI The LCD interface has only basic functionality and is mainly used to configure the IP address of the Config GUI port Once the Config GUI has been configured the GUI can be used to fully configure the RTX Secure 7 2 1 Navigating the LCD menu Use t
12. boards of the HDD carriers are susceptible to Only packaged with SKUs that include hard drives Static electricity Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices including the computer host Avoid all 2 2 Identifying Parts ae eps dramatic movement tapping on the unit and vibration Take a moment to familiarize yourself with the parts of RTX Secure This will help you to better understand the remaining instructions l a i e Avoid placing the HDD carriers close to magnetic devices high voltage devices or near a heat source This includes any cae e VpButtan kacap Button Povie RED place where the product will be subject to direct sunlight Do NOT allow water to make contact with the carrier or receiving ESC Power frame Access e Before starting any type of hardware installation please 7 D Alarm ensure that all power switches have been turned off and all power cords have been disconnected to prevent personal injury and damage to the hardware Down Button Enter Button Access LED Alarm LED Page 3 RAID To avoid overheating the RTX Secure should be operated ina well ventilated area and in such a way that sufficient airflow is maintained across the controller chips Remove the drives before transporting the RTX Secure to prevent damage to the drive Interfaces Use only hard drives that are in perfect condition Avoid using dri
13. cca Vr kee ee el Woe ag Kegel a a 117 6 95 0 100 36 72 30 100 97 N A 28 2 111 6 95 0 100 36 72 30 100 97 N A 29 3 119 6 95 0 100 36 71 30 100 97 N A 30 2 117 6 94 0 100 36 71 30 100 97 N A 31 6 107 6 95 0 100 36 63 30 100 97 N A 32 RTX Secure s S M A R T technology only supports SATA drives SAS drives do not have this function and will display N A in the GUI 8 9 Maintenance The Maintenance screen gives access to the firmware and configuration functions System Information Upgrade Reset to Factory Default Import and Export Event Log and Reboot and shutdown CAU 192 168 2 57 C 192 168 2 57 System information Remote upload firmware Reset to factory default Reset to factory default Import and export Import export configurations Event log System event log to record critical events Reboot and shutdown Reboot or shutdown system 8 9 1 System Information Click on System Information to display the RTX Secure s hardware profile information CPU type xX5C3 IOP8 134x Family rev 9 v5 Installed system memory Ecc Unbuffered DDR II 1024MB Controller serial no 00137828074 Backplane ID MAE 08 8 9 2 Upgrade The upgrade function allows you to upgrade the firmware of the RTX Secure DO NOT USE THIS FUNCTION WITHOUT SPECIFIC INSTRUCTION FROM CRU DATAPORT TECHNICAL SUPPORT Doing so could result in malfunction of your RTX Secure 8 9 3 Reset to Factory
14. computer Below are additional instructions for two common iSCSI Initiator utilities 9 2 2 Microsoft iSCSI Initiator for Windows This software can by launched by double clicking on the iSCSI Initiator icon in the Administrative Tools folder in the Control Panel Windows XP Windows Vista and Windows Server 2008 a If you have set up CHAP in the RTX Secure GUI Section 8 6 5 input the proper information by clicking on General tab and then clicking on the Secret button b Select the Discovery tab Under Target Portals click the Add or Add Portal button and enter the IP address for the RTX Secure s CH 1 or CH 2 port depending which connection link is shown as Up on the NIC screen in the GUI this as well as the address is determined in Section 8 6 2 c Next select the Targets tab You should see the RTX Secure in the list of available targets d Select the RIX Secure target and click Log on Leave the default settings alone and click OK If the log on is successful you ll now be able to use the RTX Secure just like any other disk attached to your computer Page 22 hil Windows 7 and Windows Server 2008 R2 a After you launch the initiator input the IP address for the RIX Secure s CH 1 or CH 2 port depending which connection link is shown as Up on the NIC screen in the GUI this as well as the address is determined in Section 8 6 2
15. name gt completes move Failed to complete move of VD lt name gt RG lt name gt has been manually activated RG lt name gt has been manually deacti vated Rewrite at LBA lt address gt of VD lt name gt Starts Rewrite at LBA lt address gt of VD lt name gt completes Rewrite at LBA lt address gt of VD lt name gt failed RG lt name gt is in degraded mode Level Warning Error Error Error Warning Warning Error Error Error Error Error Info Error Info Info Warning Warning Warning Warning Info Info Info Info Info Info Info Type VD degraded RG failed VD failed VD I0 fault Recoverable read error Recoverable write error Unrecoverable read error Unrecoverable write error Config read rail Config write fail CV boot error adjust global CV boot global CV boot error reate global PD dedicated spare PD global spare PD read error PD write error Scrub wrong parity Scrub data recovered PD freed RG imported RG restored VD restored PD scrub started Disk scrub finished Large RG created Description VD lt name gt is in degraded mode RG lt name gt is failed VD lt name gt is failed I O failure for stripe number lt address gt in VD lt name gt Recoverable read error occurred at LBA lt address gt lt address gt of VD lt name gt Recoverable write error occurred at LBA lt address gt lt ad
16. occur Contact your IT administrator to set up an email address for the RTX Secure and to input the proper SMTP settings Mail Mail from address mailman RTx IR Mail to address 1 Send events 1 INFO VI WARNING ERROR Mail to address 2 Send events 2 INFO V WARNING IV ERROR Mail to address 3 Send events 3 INFO V WARNING ERROR SMTP relay None Sendtest mail e 8 5 5 Notification Settings Notification Settings allows you to configure the Simple Network Management Protocol SNMP Windows Messenger events the system Log server Event Log filters and enable or disable the internal buzzer SNMP Simple Network Management Protocol SNMP can be configured to send trap messages to up to three different addresses on the network To add an address simply enter the IP address of the receiving server or computer then click the Confirm button at the bottom of the page Note The receiving server must be configured to receive SNMP messages SNMP SNMP trap address 1 SNMP trap address 2 SNMP trap address 3 Community public MIB file download download Send events INFO V WARNING V ERROR For more information on SNMP you may wish to consult the third party website www systemdisc com snmp Messenger The RTX Secure can be configured to send instant messages to up to 3 addresses when events warnings or errors occur Messenger Messenger IP Computer name 1 Messenger IP Computer n
17. on the RTX Secure the Security Key should be installed prior to recycling the power in order to access the data on the drive 2 4 Terminology RAID JBOD A redundant array of independent hard disks There are different RAID levels with different degrees of data protection data availability and performance All disks act as independent drives JBOD needs at least one hard drive Physical Disk PD Belongs to the member disk of one specific RAID group RAID Group RG A collection of removable media One RG consists of a set of VDs and owns one RAID level attribute Virtual Disk VD Each RG can be divided into several VDs The VDs from one RG have the same RAID level but may have different volume capacity Logical Unit Number A unique identifier for a SCSI device which enables com LUN puters to differentiate among separate SCSI devices GUI Graphical User Interface RAID cell The number of subgroups of PDs in an RG Dedicated Spare A spare disk dedicated to one specific RG and is used DS when another disk in the RG fails Global Spare GS A spare disk that is shared among all RGs and is used when another disk in an RG fails World Wide Name WWN A unique identifier that identifies a particular PD Challenge Hand shake Authentication Protocol CHAP An optional security mechanism to control access to the RTX Secure through its iSCSI data ports Internet l This protocol allows auto
18. section 8 3 1 No Name tal oo PD VD Status Health RAID la au 595 595 5 O Online Good RAIDS The RAID Group screen displays the following information RAID Group Column Descriptions No The RAID Group number Hover your mouse cursor over the button below the RAID Group number for configura tion options Name The name of the RAID Group Total The total capacity of the RAID Group The drop down box allows the user to view the capacity in either MB or GB Free The capacity of the RAID Group that hasn t yet been assigned to a Virtual Disk The drop down box allows the user to view the capacity in either MB or GB PD The number of hard drives in the RAID Group VD The number of Virtual Disks that have been created as part of the RAID Group Status The status of the RAID Group e Online The RAID Group is online e Offline The RAID Group is offline e Rebuild The RAID Group is currently being rebuilt e Migrate The RAID Group is currently being migrated e Scrubbing The RAID Group is being scrubbed e Parity Checking The RAID Group s parity is being checked Health The health of the RAID Group Good The RAID Group is good e Failed The RAID Group has failed e Degraded The RAID Group is not healthy and incomplete due either to a removed hard drive or a failed drive RAID The RAID level of the RAID Group Modifying RAID Groups Hover your mouse cur
19. sleep mode on your Mac You can still put the Mac to sleep manually at any time as long as you follow the above procedures This will prevent reconnection difficulties 10 1 4 Creating a Boot Drive To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this Is to clone an existing system drive using a utility such as Carbon Copy Cloner or Super Duper Next go to System Preferences Startup Disk A window will list the available bootable volumes Select the volume from which you wish to boot Another method is to hold down the Option key during boot up A screen should appear that allows you to select the volume you wish to use This is useful if you wish to boot from the RTX Secure hard drive only some of the time 11 RAID Is Not A Backup Because the RTX Secure features redundant RAID modes which protect against a hard drive mechanical failure it is an excellent part of any backup strategy However a RAID is not in itself a complete backup strategy Many things besides hard drive failure can damage or erase your data e Corruption caused by unexpected disconnection during data access e g a cable is unplugged during a data transfer or the computer crashes or loses power while writing to the drives e Corruption or destruction caused by viruses or other malware e Sabotage by a disgruntled employee or acquaintance e Theft of your RTX Secure e Natural disasters suc
20. to the same Virtual Disk a Click the Attach button to attach a Logical Unit to a Virtual Disk Host LUN Permission VD name Session No logical unit available Attach n b You will see the screen below Fill in the information Select the Virtual Disk to which you wish to attach a Logical Unit The Host name can remain as an asterisk if you want any host to access the Virtual Disk Otherwise change the field to limit access to specific hosts Then select the LUN that will be used The default setting on this is acceptable Finally select the permissions that hosts accessing this Logical Unit will have Then click Confirm VD VD1 1041GB Host iSCSI initiator a name LUN wom Permission Read only Read write lt lt Back n Confirm a c The main Logical Unit Screen will now display the Logical Unit you have just created If you ve been following the instructions for manually creating a RAID set you have now completed setup Once the RAID set has finished initializing you will be able to access it through iSCSI initiator software see Section 9 for installation and connection instructions 8 4 Quick Installation CRU DataPort does not recommend using the Quick Installation option to set up your RTX Secure For quickly setting up a RAID refer to Section 8 7 1 Quick Install uses all physical disks in the RTX Secure and the maximum amount of space they contain to create a R
21. will see the screen below Fill in the information and then click Confirm Each field is explained below the picture Name RG name CRU Capacity 1041 GB Stripe height KB 64 x Block size B 512 Read Write Write through cache Write back cache Priority High priority Medium priority Low priority Bg rate 4 Readahead Enabled Erase None lt lt Back n Confirm a Name Enter a name for the Virtual Disk RG Name Choose the RAID Group to which the Virtual Disk will be added Capacity Enter the capacity of the Virtual Disk The default uses the maximum capacity of the associated RAID Group If you wish to create multiple Virtual Disks on the selected RAID Group you will need to reduce the capacity below the maximum so that there is space left on the RAID Group for additional Virtual Disks Stripe Height KB Determines how the RTX Secure organizes the RAID Normally the default option is preferred Block Size Determines the minimum file size for files that will be stored on the Virtual Disk Higher block sizes can result in more wasted space if many small files are saved to the drive but are necessary to take advantage of high capacity RAIDs If you are creating a Virtual Disk over 2TB in size for use with MacOS 10 4 x or older or for use with Windows XP you must increase the block size to 4096KB to take advantage of the full capacity of the Vi
22. 0 amp JBOD Dual Gigabit Ethernet Up to 200MB s network dependent 3 5 inch SATA Serial ATA hard disk drives Yes Yes Yes Alarm Indicator Power Indicator Access Indicator Separate key lock for each HDD RTX Secure 610 IR only LCD screen with yellow backlight control panel e Windows XP Vista Windows 7 e Mac OS X 10 2 6 or later e Linux distributions using Kernel version 2 4 or above 50 85 Fahrenheit 10 30 Celsius 5 to 95 non condensing 2 position On Off e Input 100 240VAC e Output 220 Watts 4 bay model 350 Watts 6 bay and 8 bay models Two 8cm Ball Bearing Fans EMI Standard FCC Part 15 Class A CE EMC Standard EN55022 EN55024 FIPS FIPS 140 2 FIPS PUB 197 Aluminum alloy e RTX Secure 610 IR 28 Ibs without drives 40 Ibs with drives RTX Secure 810 IR 33 Ibs without drives 45 Ibs with drives 6 97 X 10 63 X 14 57 177mm x 270mm x 370mm We don t expect anything to go wrong with your CRU product But if it does Tech Support is standing by and ready to help Contact us at www cru dataport com support We also offer phone support at 800 260 9800 RTX and TrayFree are trademarks of CRU Acquisitions Group LLC Other marks are the property of their respective own ers 2008 2010 CRU Acquisitions Group LLC Limited Product Warranty CRU DataPort CRU warrants this product to be free of significant defects in material and workmanship for a p
23. 3 5 SATA hard drives 10 1 2 Formatting a Drive To format use Disk Utility pictured below which can be found in the Applications folder a Click on the volume in the window to the left b Click the Erase tab in the window to the right c Select the format type Most users prefer Mac OS Extended with Journaling HFS which is required for compatibility with Time Machine OS 10 5 or newer If you need to use the RTX secure with both Mac and Windows computers select MS DOS File System instead d Enter a name for the new volume and then click Erase to start the process a00e Ext Hard Disk Media 08200 0 Kab roms a Verify Info Burn Mount Eject Enable Journaling New Image Convert Resize Image a o 750 16 GB Hitachi HDS7 _ First Erase Partition RAID Restore Macintosh To erase all data on a disk or volume 2 TB Ext Hard Disk Media A 1 Select the disk or volume in the list on the left PIONEER DVD RW DVR 2 Specify a format and name 3 If you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space C Format Mac OS Extended Journaled Name Untitled Erase Free Space Security Options Erase Total Capacity 2 TB 2 000 398 934 016 Bytes Write
24. 5 CHAP Account CHAP Challenge Handshake Authentication Protocol is a common iSCSI authentication method When CHAP is enabled the RTX secure will require authentication at login through an iSCSI initiator see Section 9 Authentication also occurs at various times during the connection by way of transferring the username initiator password also called initiator secret and target password also called target secret The RTX Secure uses the same value for initiator secret and target secret For added security the authentication information is hashed and a token is sent instead of the information itself a To use CHAP you will need to turn on CHAP authentication see Section 8 6 3 and then follow the steps there to set up a CHAP account b After clicking on the CHAP Account option you will see the following screen User No user Create a Click Create to create a new user This brings up a screen with fields for User Secret and Confirm Enter a user name in the first field and a 12 16 character password to use as the secret in the second and third fields Click the Confirm button User admin max 223 Secret sss min 12 max 16 Confirm min 12 max 16 lt lt Back 3 Confirm 3 c The new CHAP account will appear on the main CHAP account screen Create a Modifying the CHAP Account Hover your mouse cursor underneath the username to bring up a menu Sele
25. AID Group using one Virtual Disk There will be no space set aside for spares If some disks are used in other RAID Groups Quick Install cannot be run 8 5 System Configuration The System Configuration menu gives access to a number of options used to configure the RIX Secure system properties Click on System Configuration to access the following menu options System settings IP Address Login Settings Mail Settings and Notification settings CAU 192 168 2 57 e C 192 168 2 57 System configuration System name for identification System time for event log Internet Protocol IP address for remote administration Notification settings Configuration for auto logout and login lock W iSCSI configuration a P g z Administrator s password W Volume configuration W Enclosure mana gement Alert by e mail E Maintenance y Online support Alert via Simple Network Management Protocol SNMP Alert via Windows Messenger Service Alert to remote syslog server 8 5 1 System Settings System Settings allows you to view and change the system name change the date and time and turn the System Indication LED on or off Page 12 System Name The default system name is RIX IR To change the system name simply click in the box displaying the system name and highlight or delete the part of the name you wish to change then type the new name and click the Confirm button at the bottom of the page Date and
26. G owner changed Force CTR write through Restore CTR cache mode Failover complete Description The preferred owner of RG lt name gt has been changed to controller lt number gt Controller lt number gt forced to adopt write through mode on failover Controller lt number gt restored to previous caching mode on failback All volumes in controller lt number gt com pleted failover process Level Type Description Info Failback complete All volumes in controller lt number gt com pleted failback process Info CTR inserted Controller lt number gt is inserted into system Error CTR removed Controller lt number gt is removed from system Error CTR timeout Controller lt number gt gets no response Error CTR lockdown Controller lt number gt is locked down Error CTR memory NG Memory size mismatch Error CTR firmware NG Firmware version mismatch Error CTR lowspeed NG Low speed inter link is down Error CTR highspeed NG High speed inter link is down Error CTR backend NG SAS expander is down Error CTR frontend NG FC 10 controller is down Info CTR reboot FW sync Controller reboot reason Firmware synchronization completed 14 Working With Volumes Larger Than 2TB in Size Although the RTX Secure can create data volumes larger than 21B some older operating systems cannot access such volumes This Is because they support only 32 bit LBA Logical Block Addressing Newer operating systems Windows Serve
27. Info Info Level Info Info Info Info Info Info Info Info Warning Error Info Level Info Info Info Info Type Weak RG created RG size shrunk VD erase finished VD erase failed VD erase started Description A RG lt name gt made up disks across lt number gt chassis is created The total size of RG lt name gt shrunk VD lt name gt finished erasing process The erasing process of VD lt name gt failed VD lt name gt starts erasing process iSCSI Events Type iSCSI login accepted iSCSI login rejected iSCSI logout recvd Description iSCSI login from lt IP gt succeeds ISCSI login from lt IP gt was rejected reason lt string gt iSCSI logout from lt IP gt was received reason lt string gt System Maintenance Events Type System shutdown System reboot System console shutdown System web shutdown system button shutdown system LCM shutdown FW upgrade start FW upgrade success FW upgrade failure IPC FW upgrade timeout Config imported Description System shutdown System reboot system shutdown from lt string gt via Console Ul System shutdown from lt string gt via Web Ul System shutdown via power button System shutdown via LCM system firmware upgrade starts System firmware upgrade succeeds System firmware upgrade is failed System firmware upgrade timeout on another controller lt string gt contig imported HAC Events Type R
28. Initiator installed by default which can be launched by double clicking on the iSCSI Initiator icon in the Administrative Tools folder in the Control Panel 9 1 2 MacOS X studio Network Solutions makes globalSAN iSCSI initiator a free to try utility for MacOS X available here www studionetworksolutions com support fag php pi 11 amp fi 51 ATTO Technologies also makes a commercial iSCSI initiator for MacOS X www attotech com xtend html 9 1 3 Linux Open iSCSI initiator software is available for Linux users to download Website www open iscsi org Readme www open iscsi org docs README The process for using initiator software to access the RIX Secure varies depending on the software used Read the documentation accompanying the software for details However the general steps are as follows a Launch the initiator application b Type in the IP address of the CH 1 or CH 2 connection on the RTX Secure depending which connection link is shown as Up on the NIC screen this as well as the address is determined in section 8 6 2 This will be a different IP address than the one used to access the GUI c The RIX Secure volume will mount to your computer and appear as an internal SCSI drive Newly created volumes will need to be formatted before they can be used If you purchased the RTX Secure with drives preinstalled by CRU DataPort the volume s will already have been created and formatted appropriately for your
29. Name column again and select the Disable default gateway option Only one channel can be the default gateway Enable Jumbo Frames Enables jumbo frames for the associated channel To disable jumbo frames hover your mouse cursor over the appropriate button in the Name column again and select the Disable jumbo frames option The maximum jumbo frame size is 3900 bytes Ping Host Opens a dialog box in which the user can input the host s IP address to initiate a ping test 8 6 3 Node The Node option displays the RTX Secure s entity name which will be seen by the iSCSI initiator and allows you to toggle CHAP Challenge Handshake Authorization Protocol on or off CHAP is disabled by default To turn on CHAP click the Authenticate button This will bring up a screen with a dropdown box Click the dropdown box and select CHAP then click the Confirm button Page 15 Authentication CHAP lt lt Back a Confirm a After turning on CHAP authentication you must set up at least one CHAP account see Section 8 6 5 8 6 4 Session The session function allows you to view information on a session initiated by an iSCSI initiator application see Section 9 including Initiator Name TPGT Error Recovery Level and Error Recovery Count Hover your mouse over the button in the No column and click on List connection It will list all the connections of the session 8 6
30. SATA revision ID fail SATA reg fail SATA init fail SATA diag fail Mode ID fail SATA chip count error SAS port reply error SAS unknown port reply error FC port reply error FC unknown port reply error Description Failed to enable the SATA PCI device Failed to allocate memory for SATA EDMA Failed to remap SATA memory IO space Failed ot initialize SATA PRD memory manager Failed to get SATA revision ID Failed to set SATA register Core failed to initialize the SATA adapter SATA Adapter diagnostics failed SATA Mode ID failed SATA chip count error SAS HBA port lt number gt reply terminated abnormally SAS frontend reply terminated abnormally FC HBA port lt number gt reply terminated abnormally FC frontend reply terminated abnormally EMS Events Type Power install Power absent Power restore Power fail Power detect Fan restore Fan fail Fan install Fan not present Fan over speed Thermal level 1 Thermal level 2 Thermal level 2 shutdown Thermal level 2 CTR shutdown Thermal ignore value Voltage level 1 Description Power lt string gt is installed Power lt string gt is absent Power lt string gt is restored to work Power lt string gt is not functioning PSU signal detection lt string gt Fan lt string gt is restored to work Fan lt string gt is not functioning Fan lt string gt is installed Fan lt string gt is not present Fan lt string gt is over speed System tempera
31. Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table EA Disk Description Ext Hard Disk Media Connection Bus USB Connection Type External USB Serial Number 10 1 3 Mounting and Unmounting Volumes Mounting Volumes If the hard drives installed in the RTX Secure are already formatted with the correct Security Key inserted into the Mini USB Security Key Port an icon representing the RTX Secure s volume will appear mount on the desktop You can begin using the volume right away If the volume is unformatted a message will appear on the desktop saying that the disk is unreadable Use OS X s Disk Utility to easily format the volume see section above D Mon3 12PM Q Unmounting Volumes First eject the data volume by dragging the volumes icon to the trash bin or by selecting the icon then pressing Command E Next log off the volume in your iSCSI initiator software If you are using the GlobalSAN Initiator select Log Off from the Targets tab Disconnecting in this way allows you to reconnect quickly later Another way of preventing delays is to keep your iSCSI initiator software open at all times You can minimize it and allow it to run in the background Closing the software and then reopening it can cause a lengthy delay before access to the RIX Secure is reestablished Page 24 NOTE It is strongly suggested that you disable automatic
32. The iSCSI configuration menu options are generally used to modify the connection properties of the RTX Secure Click on iSCSI configuration to access the following menu options Entity Property NIC Node Session and CHAP Account 92 168 2 57 192 168 2 57 AE amp RTX IR iSCSI configuration Quick installation er eee E System configuration 2 Sa iSCSI portal configuration Entity property NIC Node Session iSCSI node configuration iSCSI session information CHAP account W Volume configuration Enclosure mana gemen t W Maintenance W Online support Add Remove account for iSCSI node Logout 8 6 1 Entity Property The Entity Property option allows you to add an Internet Storage Name Service ISNS server IP address to the ISNS server group to which the iSCSI initiator can send queries Simply enter the ISNS IP address in the ISNS IP field and click Confirm Note Setting an IONS is not necessary to use the RTX Secure Entity name ign 2001 02 com cru dataport rax ir 000c28092 iSNS IP Confirm 8 6 2 NIC Click on NIC to view the IP settings of the two gigabit Ethernet data ports You will see the following information Name LAG LAG No DHCP IP address Netmask Gateway Jumbo frame MAC address Link LANI No N A Yes 192 168 2 2 255 255 255 0 192 168 2 1 Disabled 00 00 00 00 00 00 Up aioe No N A No 192 168 2 3 255 255 255 0 192 168 2 254 Disabled 00 00 00 00 01 00 Down NIC Co
33. a lost keys make data recovery virtually impossible 13 Event Notifications Physical Disk Events Level Type Description Info PD inserted Disk lt slot gt is inserted into system Warning Disk removed Disk lt slot gt is removed from system Error HDD read error Disk lt slot gt read block error Error HDD write error Disk lt slot gt write block error Error HDD error Disk lt slot gt is disabled Error HDD IO timeout Disk lt slot gt gets no response Info PD upgrade started PD lt string gt starts upgrading firmware process Info PD upgrade finished PD lt string gt finished upgrading firmware process Warning PD upgrade failed PD lt string gt upgrade firmware failed Physical HW Events Level Type Description Warning ECC single Single bit ECC error is detected at lt ad dress gt Error ECC multiple Multi bit ECC error is detected at lt ad dress gt Info ECC dimm ECC Memory is installed Info ECC none Non ECC Memory is installed Info SCSI bus reset Received SCSI Bus Reset event at the SCSI Bus lt number gt Error SCSI host error SCSI Host allocation failed Page 25 Level Error Error Error Error Error Error Error Error Error Error Info Info Info Info Level Info Error Info Error Warning Info Error Info Error Error Warning Error Error Error Warning Warning Type SATA enable device fail SATA EDMA mem fail SATA remap mem fail SATA PRD mem fail
34. a power surge or a bad power supply Use these sets of instructions to create a RAID set To quickly create a RAID 0 1 3 5 6 or 0 1 set using the Volume Creation Wizard see section 8 6 1 Fan Light Green indicates that the fan is working properly Red indicates a malfunctioning fan that needs to be replaced 8 3 1 Creating a RAID Group To manually create a RAID set you will first need to create a new RAID Group oo monn Structure a Click the Create button at the bottom of the page to open the e Quick installation RAID Group creation screen e system configuration System settings No Name Sis oy PD VD Status Health RAID oO IP address No RAID group available e Login settings Create e Mail settings e Notification settings e iSCSI configuration b Enter a name for the new RAID Group in the first field and then select your desired RAID type or JBOD from the dropdown box CRU DataPort recommends RAID 5 for maximum performance e Entity property e NIC e Node e Session e CHAP account Volume configuration e Volume creation wizard e Physical disk e RAID group e Virtual disk e Logical unit Enclosure management e SES configuration e Hardware monitor e S M AR T Maintenance e System information e Upgrade capacity and security For more information on RAID see Section 3 Click Select PD to select the drives that will be added to the RAID Group Name
35. age with Mac and Windows Operating Systems 10 2 Usage with Windows Operating Systems 10 1 1 Compatibility The RTX Secure supports 3 5 SATA hard drives 10 1 2 Formatting a Drive When you first mount a drive to a Windows operating system a pop up window will ask you if you would like to format it Click Format Disk and skip to Step F If the prompt does not pop up use the Disk Management utility by following these steps a Right click on the My Computer icon on the desktop Windows XP or the Computer button in the Start Menu Windows Vista 7 Server 2008 Server 2008 R2 then select Manage The Computer Management window will open b In the left pane of this window left click on Disk Management labeled B in the picture below c The volume should appear in the list of Disks in the lower middle right pane You may need to scroll down to see it If the volume is already formatted you can identify it easily by its volume name If it s unformatted the Drive Properties Box will say Unallocated and you ll need to initialize the volume before formatting It Initialize the volume by right clicking the Device Properties Box labeled C in the picture below and selecting Initialize Disk If you are prompted to select a partition type select MBR for volumes 21B or smaller or GPT for volumes larger than 21B NOTE Windows XP does not support GPT or volumes larger than 21B d To f
36. ame 2 Messenger IP Computer name 3 Send events INFO V WARNING V ERROR Syslog Server System Log Server The Syslog Server option allows configuration for error warning and information reporting via a port on the server Enter the server IP under Server IP hostname and the port used in the UDP Port line the default port is 514 The Facility can be changed between User Kern and Local1 through Local7 using the dropdown box Select the check boxes for Info Error and Warning that pertain to the information that you want to have reported Syslog server Server IP hostname UDP Port 514 Facility User Event level INFO V WARNING M ERROR Event Log Filter The Event Log Filter allows you to display event messages To configure what types of messages are displayed select the check boxes for Info Error and Warning that pertain to the information that you want to have reported The options for Pop Up Events will display those events as a pop up notification in your Page 14 browser The options for Show on LCM will display the selected events in the RIX Secure IR s LCD screen Event log filter Pop up events INFO WARNING ERROR Show on LCM INFO WARNING V ERROR Buzzer To disable the buzzer place a checkmark next to Always disable buzzer and click the Confirm button at the bottom of the page 8 6 iSCSI Configuration
37. and enable or disable Readahead Attach LUN Attach a Logical Unit Number to the Virtual Disk Page 19 Detach LUN Detach a Logical Unit Number from the Virtual Disk List LUN Lists all Logical Unit Numbers attached to the Virtual Disk More Information Displays more details about the Virtual Disk including the LUNs that have been attached to It 8 7 5 Logical Unit The Logical Unit is what your computer will use to access and manage SCSI devices For instructions on how to attach a Logical Unit to a Virtual Disk see Section 8 3 3 Host LUN Permission VD name Session 0 Read write VD1 0 Attach a The following information is displayed Logical Unit Column Descriptions Host The host address which can access the attached Virtual Disk An asterisk indicates that any host may access the attached Virtual Disk Hover your mouse cursor over the button below the Host for configuration options LUN The Logical Unit Number LUN Permission Displays the permissions given to hosts accessing the RAID set through this Logical Unit e Read Write Has permissions to read and write to the disks e Read Only Has permission to read but not write to the disks VD Name The name of the associated Virtual Disk Session The number of host sessions currently accessing the Logical Unit Modifying Logical Units Hover your mouse cursor over the button below the Host to bring up a series of options for that particul
38. anged While the digit is selected press A Up or Y Down to change It Press ENT to move to the next digit After the gateway address is set press ENT all the way to the end and confirm the settings change To confirm press A Up for yes and then press ENT again e Launch a web browser and type the RTX Secure s IP address into the URL bar as if it were a website This will access the RTX Secure s GUI which you will use to configure the unit See Section 8 The tables below show example settings The first table shows the type of settings that will appear by default The next table shows how the settings might look after you ve made changes Before Making Changes RTX Secure Computer IP Address 169 254 12 62 Blank Mask 259 255 000 000 Blank Gateway 000 000 000 000 Blank After Making Changes RTX Secure Computer IP Address 169 254 12 62 169 254 12 63 Mask 259 255 000 000 259 255 000 000 Gateway 169 254 12 63 Blank Connecting From Home to Office The RTX Secure can also be used over the Internet If you are connecting to an RIX Secure at your office from home you will need to contact your IT administrator to set up a VPN client in order to log in to the office network Once you have logged in to the office network you can access the RIX Secure just as if you were actually at your office see instructions for DHCP enabled Network Static Network or Direct Connection to a Computer depending on how y
39. ar Logical Unit Detach Detaches the Logical Unit from a Virtual Disk and deletes it 8 8 Enclosure Management Enclosure management gives access to the following menu options SES Configuration Hardware Monitor and M A R T CAU 192 168 2 57 e 192 168 2 57 RTX IR Enclosure management Quick installation SES configuration Access control for SES management W System configuration W iSCSI configuration Hardware monitor Monitor voltage temperature and battery backup module W Volume configuration eee management S M A R T Self monitoring analysis and reporting technology for physical disks SES configuration Hardware monitor S M A R T B Maintenance W Online support Logout 8 8 1 SES Configuration SCSI Enclosure Services or SES is a command set that is used to manage and sense the state of the power supplies cooling devices displays indicators and individual drives of a SCSI device The RIX Secure is an SES compliant enclosure However in order to use manage the RTX Secure using SES you must have the appropriate software installed on your computer An example is SMARTMon a S M A R T disk monitor offered by Santools at www santools com To enable SES on the RTX Secure you must have a Virtual Disk set up and a Logical Unit attached Once you have done this navigate to SES Configuration and simply click the Enable button then click Confirm The SES enabled LUN will show up on the main
40. b Click on the Quick Connect button If the log on is successful you ll now be able to use the RTX Secure just like any other disk attached to your computer NOTE The Quick Connect feature does not support advanced connection types like CHAP For instructions on connecting to an ISCSI target using advanced settings visit the following URL http technet microsoft com en us library e 338480 v ws 10 aspx BKMK_ConnectAdvanced 9 2 3 GlobalSAN iSCSI Initiator for MacOS This software can be launched by double clicking on the globalSAN iSCSI icon in System Preferences a After you launch the initiator you ll see the globalSAN window pop up Press the Add button and choose Portal from the dropdown menu to add a new portal b On the Add Portal dialog box enter the IP address for the RIX secure s CH 1 or CH 2 port depending which connection link is shown as Up on the NIC screen this as well as the address is determined in Section 8 6 2 and then click OK c If you have set up CHAP in the RTX Secure GUI Section 8 6 5 input the proper information by clicking on the Authentication settings button d Select the new target in the list to the left then select the appropriate connection from the list that opens up on the right side and click the Connect button If the log on is successful you ll now be able to use the RIX Secure just like any other disk attached to your computer 10 Us
41. ce that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Tested to comply oe with FCC standards FOR OFFICE OR COMMERCIAL USE Page 31
42. ct Modify user information to change the username and password or select Delete to remove the user A confirmation box will appear Click OK and the username will be deleted from the RTX Secure 8 7 Volume Configuration The Volume Configuration menu provides the options you will use to set up one or RAID volumes of varying levels on the RTX Secure Click on Volume Configuration to view the following menu options Volume Creation Wizard Physical Disk Volume Group User Data Volume Cache Volume and Logical Unit CAU 192 168 2 57 C 192 168 2 57 Easy and quick step by step volume configuration Hard disks to store data Sets of physical disks with RAID functions Slices of RAID groups Target volumes for hosts access The following diagram describes the relationship of RAID components in the RTX Secure Cache Volume al DS RAM Figure 1 2 3 1 Page 16 Each RAID Group can be divided into several Virtual Disks The Virtual Disks in one RAID Group share the same RAID level but may have different volume capacity All Virtual Disks share the Cache Volume to execute a data transfers A Logical Unit Number LUN is a unique identifier that the computer uses to distinguish and access SCSI devices 8 7 1 Volume Creation Wizard Click on the Volume Creation Wizard option to easily set up your RTX Secure with a RAID 0 1 3 5 6 or 0 1 set For using higher RAID types or configuring the
43. d Standby The hard drive will automatically spin down to save power The default setting is Disabled Readahead The hard drive has file prefetching enabled The default setting is Enabled Command Queuing Newer hard drives can queue multiple commands and handle them one by one The default setting is Enabled Modifying Physical Disks Hover your mouse cursor over the button below the slot number to bring up a series of options for that particular hard drive Set Free Disk Frees the disk from the RAID Group it is attached to and makes it free for use If the disk is not currently attached to a RAID Group this option is grayed out Set Global Spare sets the disk as a spare disk for all existing RAID Groups Set Dedicated Spare Opens a page that allows the administrator to attach the disk as a spare to a specific RAID Group Disk Scrub scrubs the disk with specific data patterns to securely erase its data Upgrade Opens a page that allows the administrator to upgrade the hard drive firmware The administrator may simultaneously upgrade all the hard drives in the RTX Secure that are identical to the one selected Turn on Indication LED Turns on the indication LED for the bay in which the physical disk resides More information Displays more details about the hard drive 8 7 3 RAID Group The RAID Group screen displays information about all existing RAID Groups For instructions on how to create a RAID Group see
44. dress gt of VD lt name gt Unrecoverable read error occurred at LBA lt address gt lt address gt of VD lt name gt Unrecoverable write error occurred at LBA lt address gt lt address gt of VD lt name gt Config read failed at LBA lt address gt lt ad dress gt of PD lt slot gt Config write failed at LBA lt address gt lt ad dress gt of PD lt slot gt Failed to change size of the global cache The global cache is OK Failed to create the global cache Assign PD lt slot gt to be dedicated spare disk of RG lt name gt Assign PD lt slot gt to Global Spare Disks Read error occurred at LBA lt address gt lt address gt of PD lt slot gt Write error occurted at LBA lt address gt lt address gt of PD lt slot gt The parity data inconsistency is found at LBA lt address gt lt address gt when checking parity on VD lt name gt The data at LBA lt address gt lt address gt is recovered when checking parity on VD lt name gt PD lt slot gt has been freed from RG lt name gt Configuration of RG lt name gt has been imported Configuration of RG lt name gt has been restored Configuration of VD lt name gt has been restored PD lt slot gt starts disk scrubbing process PD lt slot gt completed disk scrubbing process A large RG lt name gt with lt number gt disks included is created Page 27 Level Info Info Info Warning Info Level Info
45. drives for JBOD access see Section B If any disks are not assigned to a Virtual Disk it will walk you through a series of steps to create a RAID set If there are previous RAID Group or Virtual Disk configurations present the wizard may limit the choices you can select in the following steps a Select your desired RAID Level from the drop down box then click the Next button The drop down box displays the drive Capacity next the RAID Level RAID level RAID 0 1190 GB x Next gt gt A b Choose how many disks you wish to use in the new RAID Group The default algorithm uses all of the disks not already assigned to a RAID Group Or you can choose how many disks you want the new RAID Group to use by selecting the Customization radio button and then using the drop down box to select the number of disks The drop down box displays the drive capacity next the number of disks Use default algorithm Customization new 3 disk 297 GB lt lt Back a Next gt gt c On the next screen fill in the size in MB for how large you want the new RAID Group to be then click the Next button The maximum size is filled in by the wizard automatically so in most Cases you simply need to click the Next button Volume size GB 1041 lt lt Back a Next gt gt a d Step 4 summarizes the choices you have made If anything is incorrect select the Back button and navigate backwards thr
46. e distributed parity of RAID 5 similar to RAID 0 60 RAID 60 combines the straight 8 4 drives Transfer block level striping of RAID 0 with rates are the distributed double parity of similar to RAID 6 RAID 0 JBOD Just A Bunch of Disks This is not 1 No data Very high an actual RAID level because each protection disk is treated as its own entity One drive from each the RAID 0 and RAID 1 sets can fail without loss of data If both drives in either the RAID 0 or RAID 1 set fail then the entire RAID will fail One drive from each of the striped RAID sets could fail without loss of data If two drives in the same striped RAID set fail then the entire RAID will fail Two disks from each of the RAID 6 sets could fail without loss of data If three disks in the same striped RAID 6 set fail then the entire RAID will fail 4 Introduction to iSCSI 4 1 What is iSCSI ISCSI is a technology that allows a data storage device to be accessed over a TCP IP network using SCSI protocols When your computer s OS receives a request for data access it generates a SCSI command and then sends an IP packet across a network or direct Ethernet connection A software utility known as an iSCSI initiator is used to generate the SCSI commands Such a utility must be installed on the computer before it can access an iSCSI storage device See Section 9 for installation instructions 4 2 What is the Benefit of iSCSI An iSCSI storage d
47. e server computer requires an iSCSI initiator The other computers do not need special software What is the difference between iSCSI and NAS Network Attached Storage The difference between iSCSI and NAS is that a NAS does not need a computer to act as a Server put my computer to sleep and now it s having trouble reconnecting to RTX How can I prevent this To prevent difficulties such as this follow the shutdown proce dure documented in the LCD menu diagram in Section 7 2 3 CRU DataPort also suggests that you disable automatic sleep on your computer so it does not go into sleep mode without preparing the RTX Secure for disconnection Is there a way to use Bypass Mode on certain bays and use an encryption mode on others There is no way to bypass individual bays and set others to use an encryption key The RTX is complaining that my RAID is degraded or failed and replacing disks does not solve the issue Why Check the encryption mode to make sure that Unique Encrypted Mode is selected When the drives are encrypted with unique encryption keys but the RIX Secure is set to Common Encrypted Page 29 hil Q A Q A Mode only the top bay drive will mount and consequently the RTX Secure will complain that the RAID has degraded or failed But don t worry your data will remain intact and will be accessible once the correct encryption mode is set his is because the Secur
48. ed The Common Key LED will illuminate Bypass Mode A Security Key is not required to access data This option cannot be used with encrypted hard drives Flip the right switch on the bottom panel to Bypass This option disables the Common Unique switch The Bypass LED will illuminate and the drive bay Encryption Status LEDs will remain off NOTE When switching the encryption mode the RAID controller will still see a valid volume even when it shouldn t You must rebuild the RAID whenever you change the encryption mode Failure to do so will not result in the loss of data but will result in the inability to see some or all established RAID sets 5 3 Operating RTX Secure a Connect the RTX Secure to a computer or network using the included Ethernet cables Plug one cable into the CH 1 port You can optionally plug a second cable into the CH 2 port if having a redundant connection or increased performance is needed b If you haven t yet set up network access connect another Ethernet cable into the Config GUI port c Connect the RTX Secure to a power outlet with the included power cord d Install the hard drives into the RTX Secure See Section 5 1 e Set the desired encryption mode See Section 5 2 f Insert the Security Key into the Mini USB Security Key Port on the bottom of the RTX Secure if the drives being used in the RTX secure are encrypted or intended to be encrypted g Flip the po
49. ed the RTX to my DHCP enabled network through the Config GUI port but the LCD displays an IP address that is not on my network and cannot connect to the GUI control panel using that IP address in my web browser This may occur if you plugged in your cable into the Config GUI port after the RIX Secure has already started up and initialized or if you previously configured the RTX Secure for a static network or direct connection The solution is to use the LCD interface to obtain a DHCP address Press ENT then use the A Up or V Down arrows to scroll to the option Change IP Config Press ENT The screen will say DHCP Press ENT then press the A Up arrow to select Yes Press ENT RTX will now attempt to acquire a DHCP address This new address will be displayed on the main screen of the LCD When I try to log on to the RTX Secure using the IP address under the iSCSI configuration menu nothing happens Sometimes when you first set up the RTX Secure you ll need to reattach the Logical Unit if it doesn t work the first time How many computers can connect to one data volume on the iSCSI unit The short answer is one computer to one volume This is the safest and suggested usage of the RTX Secure If two people are accessing files on the same volume at the same time there is a very high chance that data corruption will occur There are a few file systems that can handle different us
50. erating Systems 11 RAID Is Not A Backup 12 Encryption 13 Event Notifications 14 Working With Volumes Larger Than 2 TB in Size 15 Frequently Asked Questions FAQ 16 Technical Specifications 22 22 25 25 25 28 Za 31 Page 2 1 Default GUI Login Information Front of the RTX Secure The following login and password information can be used to easily log BTX Secure 610 IR into the GUI See Section 8 for instructions on how to log in to and use model shown here the GUI Number of bays available will be a different depending on Administrator Account the specific model This account has read and write privileges Username admin Drive Power and Password 1234 Activity LEDs Drive Bay User Account This account has read only privileges Username user Password 1234 Back of the RTX Secure Security Key Port 2 Pre Installation Steps 2 1 Check the Accessories with Your RTX Secure ee ee a rray witc Please contact CRU DataPort if any items are missing or damaged Cooling Fan The box should contain the following items Accessories Quantity Cooling Fan RTX Secure Unit 1 Config GUI Port ProSoft Data Backup CD 1 ER Power cord 1 Power Switch Ethernet Cable 2 Power Security Keys 3 ue Lanyards for Security Keys 3 2 3 Warnings and Notices a Please read the following before beginning installation security Key ID Tag 3 Security Key Labels 6 General Care Packet of Keys 1 The main circuit
51. eriod of two years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interferen
52. ers manipulating the same volume but they are not supported by Mac OS or Windows However if the users connected to the volume have read only access then corruption will not be an issue When I make more than one volume still see all volumes when connecting to the iSCSI IP address How am When you attach a Logical Unit to a Virtual Disk you ll probably notice a Host field with an asterisk as the default selection This means that any iSCSI Initiator will be able to connect to that volume through that Virtual Disk All iSCSI Initiators have a unique name You can use this name to restrict access to only certain computers For example if my initiator is assigned the name ign 1991 05 com microsoft username01 crudataport local and if put that name into the host field when attaching a Logical Unit then only my specific computer will be able to connect to that volume You can use this to give one person read access and everyone else write access by attaching two Logical Units to one Virtual Disk If connect one computer to the RTX Secure and then share the files from that computer can more than one computer access the files Would the other computers need iSCSI initiators installed on them One computer at a time can directly access the RTX Secure but files on the RTX Secure can be shared from that computer to other computers In such a scenario the computer attached to the RIX secure acts as a server Only th
53. evice can be placed anywhere throughout a network so the device can reside at a great distance from the computer which accesses it It is also a very fast connection when used on a gigabit network achieving speeds of 100 megabytes MB sec or more The connection it uses RJ45 standard Ethernet port is commonly found on desktop and laptop computers so there is no need to purchase potentially expensive host bus adapters to provide a connection 4 3 What is iSCSI Not iSCSI storage devices are not Network Attached Storage NAS devices They have no built in server capabilities and therefore cannot be accessed by more than one computer at a time Multiple computers can only access the data If the iSCSI device is first attached to a single computer which Is then set up as a server 5 Installation Steps 5 1 Hard Drive Installation a Pull the ejection handle on the TrayFree bay to open the bay door b Insert a bare SATA hard drive into the bay Make sure It Is label side up with the SATA connection on the drive inserted first c Shut the bay door d You can optionally secure each bay door by inserting an RTX Key into its key lock and turning it 90 degrees clockwise Locking the bay doors is not necessary to operate the RTX Secure Sticker Card Use the stickers on the provided sticker card to label each drive if you plan to use Unique Encrypted Mode see Section 5 2 This will prevent the drives from getting mixed up
54. h as fire flooding etc Considering these possibilities any single copy of your important data must always be considered at risk That s why backing up is so impor tant Follow the 3 2 1 backup rule Data should exist in three different places on two different storage media and at least one of those copies should be maintained offsite Without an effective backup strategy recovering data may be impos sible or the cost of data recovery may be quite expensive The CRU warranty does not cover costs associated with data loss nor do the warranties of other hard drive manufacturers Plan accordingly and backup data to minimize downtime 12 Encryption e The RIX Secure uses full disk hardware encryption to encrypt the entire contents of the drive including the boot sector operating system and all files without performance degradation e The encryption key must be installed prior to powering on the RTX Secure for the data to be accessed on the drive If the key is externally connected to the Mini USB Security Key Port and is not internally installed then once it has been accepted it may be removed and stored in a safe location Always store security Keys apart from the data so that in the event that the drive is lost or stolen the data is protected e When a drive is formatted using an encryption key the same or a duplicate key must be used in order to access the data There is no back door to access the dat
55. he four function keys A Up Y Down ESC Escape and ENT Enter to manipulate the LCD interface After pressing ENT Enter key you can use the A Up and W Down keys to select a function If there is an alarm or error message the LCD will display the related information 7 2 2 LCD Functions System Info Displays the details of RAM and firmware Alarm Mute Turns off the alarm sound when an error occurs Reset Shutdown Resets or shuts down the controller Quick Install To use Quick Install to set up a volume by three steps CRU DataPort does not recommend using the Quick Install option to set up your RTX Secure For quick set up of a RAID refer to Section 8 6 1 Volume Wizard Smart steps to create a volume Please refer to Section 8 6 1 for detailed operation steps in the web GUI View IP Setting Display the current IP address subnet mask and gateway Change IP Config Sets the IP address subnet mask and gateway You can choose to use DHCP server for IP address allocation or manually specify the IP address Reset to Default Restores factory defaults Default Administrator Name admin Default Administrator Password 1234 Default User Name user Default User Password 1234 Default IP address 192 168 0 1 Default subnet mask 255 255 255 0 Default gateway 192 168 0 254 7 2 3 RTX Secure LCD Menu Diagram Use the following chart for reference when following the instructions in Section 7 2 4 for setting u
56. ity Key can hold a unique 256 bit security value for up to 8 bays and only the first value on the Security Key is used when the RTX Secure is set to use Common Encrypted Mode As a result the first bay will be accessible but all other bays will fail the encryption check since the first security value will not match the security values used to encrypt the other drives used to see all of the drives in the RTX Secure mount on my computer but now only the top bay drive mounts Why Check the encryption mode to make sure that Unique Encrypted Mode is selected When the drives are encrypted with unique encryption keys but the RIX Secure is set to Common Encrypted Mode only the top bay drive will mount and consequently the RTX Secure will complain that the RAID has degraded or failed But don t worry your data will remain intact and will be accessible once the correct encryption mode is set his is because the Security Key can hold a unique 256 bit security value for up to 8 bays and only the first value on the Security Key is used when the RTX Secure is set to use Common Encrypted Mode As a result the first bay will be accessible but all other bays will fail the encryption check since the first security value will not match the security values used to encrypt the other drives Why won t my hard drives mount on my computer lf the drives are encrypted make sure that Bypass Mode is not engaged at power up If it is set the encr
57. ity of the drive Can be displayed in megabytes MB or gigabytes GB RG Name The name of the RAID Group to which the drive is as signed if any Status Displays the operational status of the disk e Online The hard drive is online e Rebuilding The hard drive is being rebuilt e Transitioning The hard drive is being migrated or is being replaced by another disk during rebuild ing e Scrubbing The hard drive is being scrubbed Health Displays general operational health of the disk Good The hard drive is good e Failed The hard drive has failed e Error Alert The hard drive s S M A R T monitor ing system is reporting an error e Read Errors The hard drive has unrecoverable read errors Usage Displays how the disk is currently being used RAID Disk RD The hard drive has been as signed to a RAID Group e Free Disk FD The hard drive is free for use e Dedicated Spare DS The hard drive has been set as a dedicated spare of a RAID Group e Global Spare GS The hard drive has been set as a global spare of all RAID Groups Vendor Displays the manufacturer of the hard drive Page 17 Serial Displays the serial number of the hard drive Rate Displays the transfer speed of the hard drive e SATA 1 5Gb s SATA1 disk e SATA 3 0Gb s SATA2 or SATA3 disk Write Cache The hard drive s write cache is enabled or disabled The default setting is Enable
58. lect must NOT be in use by another device For example if your computer s IP address is 192 168 0 9 you might change the RIX Secure s IP to 192 168 0 7 On smaller networks each of the first three octets must be the identical to your computer s IP address When changing the IP address you ll notice that a box flashes over the digit to be changed While the digit is selected press A Up or Down to change It Press ENT to move to the next digit After the IP address is set enter the subnet mask address exactly as it is shown on your computer s TCP IP settings Next enter the gateway address exactly as it is shown on your computer s TCP IP settings Confirm the settings change To confirm press A Up for Yes and then press ENT again Page 8 h Type the RTX Secure s new IP address into a web browser on your computer This will access the RTX Secure s GUI which you will use to configure the unit Direct Connection to a Computer The instructions are similar to those for a static network see above except that your computer will not have an IP address assigned if it s not a part of a network Since the RTX Secure and your computer must have similar IP addresses you will assign an IP address to your computer based upon the default IP address of the RIX Secure a Check the RTX Secure s LCD to find out the IP address of the Config GUI configuration port It will appear in this format xxx
59. lumn Descriptions Name LAN1 corresponds to the port labeled CH 1 Channel 1 on the back of the RTX Secure while LAN2 corresponds to the port labeled CH 2 Channel 2 LAG LAG NO DHCP IP Address Netmask Gateway Jumbo Frame MAC Address Link Displays whether Link Aggregation is enabled or disabled Displays the LAG number Shows whether the channel has DHCP enabled Displays the IP address currently in use by the channel Displays the subnet mask being used by the channel Displays the IP gateway In a DHCP network it will display the IP of the router to which the RTX Secure is connected Displays whether jumbo frames are enabled or dis abled The maximum jumbo frame size is 3900 bytes Displays the MAC address of each channel Displays the status of each channel If an Ethernet cable is connecting the RTX Secure to a network or computer the Link will display Up Hover your mouse cursor over the appropriate button in the Name column to reveal a menu of configurable options IP Settings for iSCSI Ports Click on this option in order to enable DHCP or to manually set up a channel s IP Address Netmask and Gateway Fill in the appropriate information and then click the Confirm button Set the Default Gateway sets the selected channel as the default gateway for the RIX secure To disable the default gateway hover your mouse cursor over the appropriate button in the
60. mated discovery management Storage Name i i i Gaur and configuration of iSCSI devices on a TCP IP network Service ISNS 3 Introduction to RAID A RAID Redundant Array of Independent Disks is an array of multiple hard drives that are combined in a way that provides faster performance and or data safety Your RIX unit is capable of creating and managing several different varieties of RAID You may choose your preferred RAID level based on factors such as disk capacity desired data safety and desired performance 3 1 Summary of RAID Levels The RTX Secure supports RAID Levels 0 1 3 5 6 0 1 10 30 50 60 amp JBOD RAID Level 5 is most commonly used by those seeking an optimal balance of speed and data safety RAID a Min Data Dara Description Transfer Level Drives Redundancy Rate 0 Also known as striping Data dis 2 No data Very high tributed across multiple drives in protection the array There is no data protec tion 1 Also known as mirroring All data 2 1 drive Reads replicated on two separate disks higher This is a high availability solution than a but due to the 100 duplication single only half the total disk capacity is disk available for data storage Writes similar to a single disk Page 4 RAID ne Min Data Pata Description Transfer Level Drives Redundancy Rate d Also known as Bit Interleaved Par 3 1 drive Reads ity Data and parity information is are subdivided and distributed ac
61. n the front of the RTX Secure It will appear in this format XXX XXX XXX XXX simply type this IP address into a web browser on your computer This will access the RTX Secure s GUI which you will use to configure the unit NOTE Not sure what type of network you have If the IP address displayed on the LCD starts with 169 254 this indicates that the network is probably not DHCP enabled Use the instructions for a static network Static Network a Check your computer s IP address subnet mask and gateway Mac users can find this information in System Preferences gt Network To do this in Windows open Network and Sharing Center in the Control Panel Also called View Network Status and Tasks under the Network and Internet category On the left pane select Change adapter settings Right click on your network likely called Local Area Connection and select Properties On the new window that opens select Internet Protocol Version 4 TCP IPv4 and click the Properties button Your computer s IP address subnet mask and gateway will be displayed On the RTX Secure s LCD interface press ENT and then scroll up or down to Change IP Setting Press ENT Scroll up or down to find Static Press ENT Change the IP address to closely match what your computer is using Or if you are on a business network have your IT administrator assign you an IP address NOTE The IP address you se
62. ons on how to create a Virtual Disk see Section 8 3 2 Size Sie Write Priority 08 Status Type Health rarp un RS No Name rate ofo name 1 D _ QUICK11157 1041 WB HI 4 Online RAID Optimal 13 n 1 QUICK29862 The following information is displayed Virtual Disk Column Descriptions No The Virtual Disk number Hover your mouse cursor over the button below the Virtual Disk number for configuration options Name The name of the Virtual Disk Total The total capacity of the Virtual Disk Can be displayed in MB or GB Write The write status of the Virtual Disk e WT Write Through e WB Write Back RO Read Only Displays the priority that the RTX Secure will give to RAID activities rebuild initialization versus priority given to file transfers e HI High Priority e MD Medium Priority LO Low Priority Priority BG Rate Background Task Priority 4 3 2 1 0 The default value is 4 The higher the number the more priority will be given to background input output Status The status of the Virtual Disk Online The Virtual Disk is online Offline The Virtual Disk is offline Initiating The Virtual Disk is being initialized Rebuild The Virtual Disk is being rebuilt Migrate The Virtual Disk is being migrated Rollback The Virtual Disk is being rolled back Parity Checking The Virtual Disk is undergoing a parity check Type Indicates that the Vir
63. ormat the volume right click the Drive Properties Box labeled D in the picture below and select New Partition Windows XP or New Simple Volume Windows Vista 7 Server 2008 Server 2008 R2 Pa m gt O x File Action View Help e9 7D bikes 2 Computer Management Local Volume out Type File System Status 4 System Tools amp C Simple Basic NTFS Healthy Boot Page File Crash Dump Primary Partition Ca System Reserved Simple Basic NTFS Healthy System Active Primary Partition i Disk Management a More Actions lt W bee z U 939 GB 931 51 GB N i Unallocated CD ROM 0 DVD D No Media t Hf Unallocated IJ Primary partition e Unless you wish to customize the settings in these dialog prompts Click Next on the Select Partition Type shows up in Page 23 Windows XP only Specify Volume Partition Size and Assign Drive Letter or Path dialog prompts leaving the default settings f You will now see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Quick Format unless you want to completely erase any data on the volume and have time to wait A quick format should take less than a minute while standard formatting may take several hours g Click Next and then Finish to start the format process When the fo
64. ough the steps to change your options If everything looks Slot fine click Confirm The GUI will navigate to the Virtual Disk page which now shows a new Virtual Disk with the name similar to QUICK Your Virtual Disk is now initializing and may take several hours to complete RAID level RAID 5 RAID group new rg Volume size GB 1041 lt lt Back Confirm o 8 7 2 Physical Disk Click the Physical Disk option to view and modify the status of the drives installed in the RTX Secure Size RG z Write Command GB name Status Health Usage Vendor Serial Rate cadie Standby Readahead queuing n Free SATA 931 Online Good disk Seagate 6VPB58Q 3 0Gb s Enabled Disabled Enabled Enabled 931 Online Good Seagate 9VPB8CF7 SATA Enabled Disabled Enabled Enabled disk 3 0Gb s 931 Online Good TS Seagate evppsc7 ATA Enabled Disabled Enabled Enabled nline Goo disk g 3 0Gb s 931 Online Good S Seagate 9VPB4HKD ATA Enabled Disabled Enabled Enabled nline Goo disk g 3 0Gb s 931 Online Good seagate svP3wSH6 ATA Enabled Disabled Enabled Enabled disk 3 0Gb s Physical Disk Column Descriptions Slot The slot number of the hard drive 1 corresponds to the top bay of the RTX Secure 8 to the bottom bay Hover your mouse cursor over the button below the slot number to bring up configuration options for that particular hard drive which are detailed below Size The logical capac
65. our office network is configured 8 Using the GUI You will use the web browser based GUI to set up a RAID and create logical volumes on RIX After setting up access to the GUI and ac cessing It through a web browser see Section 7 2 for instructions the GUI s main page should load displaying a picture of RTX with several options to the left When you click on any option you will be prompted for a username and password The default administrator username is admin and the default password is 1234 Al 192 168 2 57 C 192 168 2 57 Your firmware version appears to be current You can always find the latest software at http www cru dataport com or read more abo your RTX IR here Technical Support View this product s FAQ Downloads support page 8 1 GUI Indicators The top right hand corner of the GUI window displays several indicators Page 9 hil e Reset to factory default RAID Light Green indicates that the RAID is working properly Red e Import and export indicates a RAID error If no RAID is set up the light will e Event log remain green e Reboot and shutdown e Online support Temperature Light l e Product Information and Specs Green indicates normal Red indicates abnormal system temperature and probable overheating e FAQ and Downloads e Logout Voltage Light Green indicates normal Red indicates abnormal voltage 8 3 Manually Creating a RAID Set status like
66. ow to format the volume with Mac or Windows operating systems 6 Other Configuration Options 6 1 Missing Security Key Notification After the RTX Secure performs its power on self test and there is no Security Key inserted there is a five second period where the encryption status LEDs will blink red and orange During this period of time a Security Key can still be inserted When the RTX Secure detects the key s insertion it will continue its power on sequence Page 6 6 2 Hot Swapping Encrypted Hard Drives Hot swapping of hard drives is supported by the RTX Secure as a default feature Make sure the correct Security Key is installed when hot swapping an encrypted hard drive If the Security Key is not installed or an incorrect Security Key is detected the bay will not power up and the bay s Encryption Status LED will flash orange 6 3 Recovering from a Failed RAID If one hard drive of a RAID set with data redundancy has failed or has been unplugged or removed then the status of the RAID Group will report that the RAID is degraded and the RTX Secure will automatically search for a spare disk to rebuild the RAID The RTX Secure will first search for a dedicated spare disk then a global spare disk and finally if neither is found it will wait for the user to remove the failed hard drive and insert a working replacement The Security Key must be present when any failed drives are replaced f the Security Key is not installed or
67. p the RTX Secure according to your network type 1st 2nd 3rd 4th 5th 6th Menu Menu Menu Menu Menu Menu Screen Screen Screen Screen Screen Screen Firmware Version System X X X Info RAM Size xxx MB CRU DataPort Alarm ENT OK RTX Mute ESC Back pieneol a Reset Shutdown ishut ENT OK down ESC Back Page 7 hil 1st Menu Screen CRU DataPort RTX 2nd Menu Screen Quick Install Volume Wizard View IP Setting Change IP Config Reset to Default 3rd Menu Screen RAID 0 RAID 1 RAID 3 RAID 5 RAID 6 RAID 0 1 xxx GB Local RAID 0 RAID 1 RAID 3 RAID 5 RAID 6 RAID 0 1 IP Config Static IP IP Ad dress DHCP IP IP Subnet Mask 255 255 255 0 IP Gate way 192 168 010 254 DHCP Static IP ENT OK ESC Back Ath 5th Menu Menu Screen Screen Apply The ENT OK Contig ESC Back Use Volume default Size xxx algorithm GB ENT OK ESC Back IP Ad Adjust IP dress address IP Subnet nt Submask Mask IP IP Gate Adjust Gateway way IP Apply IP ENT OK Setting ESC Back 6th Menu Screen Apply The Contig ENT OK ESC Back 7 2 4 Instructions for Differing Network Connection Types DHCP Enabled Network On DHCP networks a new IP address is dynamically assigned to RIX s Config GUI port as soon as the network detects it You can determine this address by checking the LCD interface o
68. r 2003 Vista Windows 7 Mac OS 10 5 x and higher should be able to use 2TB volumes without difficulty You will simply need to do one of the following two things while creating a Virtual Disk e Change the LBA to 64 bit e Increase the block size to 4096 Windows Windows XP can only use 2TB volumes by increasing the block size to 4096 Neither of the options above will work for operating systems older than Windows XP You will need to make more than one Virtual Disk each less than 21B in size Each Virtual Disk also needs a different LUN Mac OS Although Mac OS 10 4 x supports only 32 bit LBA increasing the block size to 4096 will allow you to create a 21B volume that is usable by the OS Linux Versions of Linux vary but using one of the above methods may allow you to create a 21B volume that your distribution can use Page 28 supposed to allow only one person per volume if that s the case hil 15 Frequently Asked Questions FAQ Q created one volume but my computer sees two of them Why There may be two Logical Unit Numbers LUN assigned to that volume To check this use the GUI Navigate to Volume Configuration and then Logical Unit If there are two Logical Units for the same volume hover your mouse over the button for one of them in the Host column and click on Detach NOTE You may still see two volumes until you restart your computer I ve connect
69. rmat is complete the Drive Properties Box will update to show the new volume name The new volume can now be found by double clicking on the My Computer icon on the desktop Windows XP or by clicking on the Computer button in the Start Menu Windows Vista 7 Server 2008 Server 2008 R2 10 1 3 Mounting and Unmounting Volumes Mounting Volumes First ensure that you have established a connection to the RIX Secure using iSCSI initiator software See Section 9 Then if the hard drives inside of the RIX Secure are already formatted with the correct Security Key inserted into the Mini USB Security Key Port you can begin using the volume right away When the RTX secure is properly connected and turned on a window may open to allow you access to the volume If no window appears find the volume by double clicking on the My Computer icon on the desktop Windows XP or by clicking the Computer button in the Start Menu Windows Vista 7 Server 2008 Server 2008 R2 Unmounting Volumes Log off the volume using your iSCSI initiator software In the Microsoft iSCSI Initiator you can log off from the Targets tab On Windows XP and Windows Server 2008 select the target and click the Details button Select the target identifier and then click Log Off For Windows Vista Windows 7 and Windows Server 2008 R2 select the target and then click on the Disconnect button 10 1 Usage with Mac OS X 10 1 1 Compatibility The RTX Secure supports
70. ross similar to all disks Parity must be equal to RAID 0 the smallest disk capacity in the array Parity information normally stored on a dedicated parity disk 5 Also known as Block Interleaved 3 1 drive Reads Distributed Parity Data and par are ity information is subdivided and similar to distributed across all disks Can RAID 0 withstand the failure of one drive The total capacity of all but one of the drives is available for data storage 6 Two parity bits are used to create 4 2 drives Slightly double redundancy Can withstand less than the failure of two drives The to RAID 5 tal capacity of all but two of the drives is available for data stor age 0 1 Also known as a mirror of striped 4 1 drives Transfer drives Data and parity informa rates are tion is subdivided and distributed similar to across all disks Parity must be RAID 0 equal to the smallest disk capac ity in the array Parity information normally stored on a dedicated parity disk 10 Also known as a stripe of mirrors 4 1 drives Transfer Data is striped across two sepa rates are rate disks and mirrored to another similar to disk pair RAID 0 30 Also known as a Striping Dedi 6 2 drives Transfer cated Parity Array RAID 30 breaks rates are up data into smaller blocks and similar to then stripes the blocks of data to RAID 0 each RAID 3 RAID set 50 RAID 50 combines the straight 6 2 drives Transfer block level striping of RAID 0 with rates are th
71. rt This screen contains helpful links to cru dataport com including one for the Product Information and Specs of your unit and one for FAQs and Downloads 8 11 Logout This screen allows you to log out of and exit the GUI Page 21 hil 9 2 Access the RTX Secure Using iSCSI Initiator Software 9 2 1 Basic Access Instructions 9 iSCSI Initiator Software 9 1 Software Installation This is a required step Any computer must have initiator software installed before it can connect to an iSCSI device such as the RIX Secure Both freeware and commercial software utilities are available for this purpose Note Initiator software is not required for additional computers that share files with the host computer attached to the RIX Secure In such a scenario the host computer acts as a server to the other computers Only the computer directly accessing the RTX Secure needs initiator software NOTE Initiator software is not required for additional computers that share files with the host computer In such a scenario the host computer acts as a server to the other computers Only the computer directly accessing the RIX Secure needs initiator software 9 1 1 Windows Users can download free Microsoft iSCSI Initiator software at the following URL www microsoft com download en details aspx id 18986 Windows Vista Windows 7 Windows Server 2008 and Windows server 2008 R2 users already have the Microsoft iSCSI
72. rtual Disk For more information see Section 14 Page 11 Read Write Allows selection of cache type Normally the default option is preferred Priority Determines the priority that the RIX Secure will give to RAID activities rebuild and initialization versus priority given to file transfers High priority will result in slower file transfers during initialization but provide for faster initialization BG Rate Background Task Priority The higher the number the more priority will be given to background input output Readahead Choose whether file prefetching should be enabled Erase Wipes out the original data in the Virtual Disk to prevent the OS from recognizing it The options are None First 1GB and Full Disk c The Virtual Disk will now display on the main Virtual Disk screen If you have enabled an Erase option do not shut down or reboot the RIX Secure while the Virtual Disk is initializing or the erase process will stop To finish manually creating a RAID set at least one Logical Unit must be attached Go to the next section Manually Attaching a Logical Unit nan No Name Write Priority Bg rate Status Type Health R Ramp LuN RG S VD1 1041 WB HI 4 Initializing RAID Optimal 1 RAIDS 0 CRU Create 8 3 3 Attaching a Logical Unit You will need to attach at least one Logical Unit to a Virtual Disk to access its RAID Group although multiple Logical Units can be attached
73. sor over the button below the RAID Group number to bring up a series of options for that particular RAID Group Migrate Allows the administrator to change the RAID Group s RAID level or add disks to the RAID without data loss The total size of the new RAID Group must be larger or equal to the original RAID Group or the action will trigger an Invalid RG config error Move Allows the administrator to change which disks on which the RAID Group exists without losing data The total size of the new RAID Group must be larger or equal to the original RAID Group or the action will trigger an Invalid RG config error Page 18 Activate Activate RAID Group disk roaming This option can only be executed when the RAID Group status is offline Deactivate Deactivate the RAID Group disk roaming This option can only be executed when the RAID Group is online Confirm Parity Check Regenerates parity for the RAID Group This option allows the administrator to regenerate parity when a parity data inconsistency is found or to check parity data consistency only Only applies to RAID sets with parity Delete Deletes the RAID Group Set Disk Property Enable or disable write caching standby readahead and command queuing More Information Displays more details about the RAID Group 8 7 4 Virtual Disk The Virtual Disk screen displays any existing Virtual Disks and allows you to create and delete Virtual Disks For instructi
74. tchdog timeout shutdown occurred Watchdog timeout reset occurred lt username gt login from lt IP or serial console gt via Console UI lt username gt logout from lt IP or serial console gt via Console UI lt username gt login from lt IP gt via Web UI lt username logout from lt IP gt via Web UI All event logs are cleared Failed to send event to lt email gt LVM Events Type RG create OK RG create fail RG delete RG rename VD create OK VD create fail VD delete VD rename VD read only VD write back Description RG lt name gt has been created Failed to create RG lt name gt RG lt name gt has been deleted RG lt name gt has been renamed as lt name gt VD lt name gt has been created Failed to create VD lt name gt VD lt name gt has been deleted The name of VD lt name gt has been renamed to lt name gt Cache policy of VD lt name gt has been set as read only Cache policy of VD lt name gt has been set as write back Page 26 Level Info Info Info Info Info Info Info Info Warning Info Info Warning Info Info Error Info Info Info Info Info Info Info Info Info Error Info Info Info Info Warning Warning Type VD write through VD extend VD attach LUN OK VD attach LUN fail VD detach LUN OK VD detach LUN fail VD init started VD init finished VD init failed VD rebuild started VD rebuild finished VD rebuild failed
75. tual Disk is part of a RAID Group Health The health of the Virtual Disk Optimal The Virtual Disk is working well and there is no failed physical disk within the RAID Group e Degraded At least one disk from the RAID Group that the Virtual Disk belongs to is failed or removed from the RTX Secure e Failed The RAID Group that the Virtual Disk belongs to has failed and cannot recover from data loss e Partially Optimal The Virtual Disk has experi enced recoverable read errors After passing a par ity check the health status will change to Optimal R Shows the percentage completed of an initialization or RAID rebuild RAID Displays the RAID level LUN The number of Logical Unit Numbers that are attached to the Virtual Disk RG Name The name of the RAID Group to which the Virtual Disk belongs Modifying Virtual Disks Hover your mouse cursor over the button below the Virtual Disk number to bring up a series of options for that particular Virtual Disk Extend Extend the Virtual Disk capacity Confirm Parity Check Regenerates parity for the RAID Group This option allows the administrator to regenerate parity when a parity data inconsistency is found or to check parity data consistency only Only applies to RAID sets with parity Delete Deletes the Virtual Disk Set Property Allows the administrator to change the Virtual Disk name change the write status priority background task priority
76. ture lt string gt is higher System overheated lt string gt System overheated lt string gt The sys tem will auto shutdown immediately The controller will auto shutdown immedi ately reason Overheated lt string gt Unable to update thermal value on lt string gt System voltage lt string gt is higher lower Level Error Error Error Info Warning Error Error Warning Warning Warning Warning Warning Info Info Info Info Info Warning Level Info Info Info Info Info Info Info Info Info Info Type Voltage level 2 Voltage level 2 shutdown Voltage level 2 CTR shutdown UPS OK UPS fail UPS AC loss UPS power low SMART T E C SMART fail RedBoot failover Watchdog shutdown Watchdog reset Console Login Console Logout Web Login Web Logout Log clear Send mail fail Description System voltages lt string gt failed System voltages lt string gt failed The system will autho shutdown immediately The controller will auto shutdown immedi ately reason Voltage abnormal lt string gt Successfully detect UPS Failed to detect UPS AC loss for system detected UPS Power Low The system will auto shutdown immediately Disk lt slot gt S M A R T Threshold Exceed Condition occurred for attribute lt string gt Disk lt slot gt Failure to get S M A R T information RedBoot failover event occurred Wa
77. using the GUI simultaneously Both features are disabled by default To enable a feature click on the dropdown menu associated select the new option and click the Confirm button Login configuration Auto logout Disabled Login lock Disabled Page 13 Admin Password The Admin Password option allows you to change the password for the administrator account which is used to access and modify the settings in the GUI The default username is admin and the password is 1234 To change the password click on the Change admin password check box Then enter the old password in the first field Type the new password in the second and third field and finally click the Confirm button at the bottom of the page Admin password Change admin password User Password The User password option allows you to change the password for the user account which is used to view but not modify the settings in the GUI The default username is user and the password is 1234 To change the password click on the Change user password check box Then enter the old password in the first field Type the new password in the second and third field and finally click the Confirm button at the bottom of the page User password Change user password 8 5 4 Mail Settings The RTX Secure can be configured to send email to up to 3 addresses when events warnings and errors
78. ves that have ever developed bad sectors during previous usage This could lead to possible device failure or loss of data The RTX Secure supports SATA hard drives of various specifications and different capacities However we recommend using drives of the same brand and type for optimal performance If drives of different capacities are used in a RAID the capacity of the smallest drive will determine how much of each drive is used The additional capacity on the larger drives will not be used by the RAID RAID level 0 will allow you to use the full combined capacity of the drives and offers the best data transfer speeds However RAID 0 offers no protection for the data If one drive fails in a RAID 0 the data on all of the drives is irretrievably lost Before creating a RAID investigate the various RAID types and choose the one that is best for your needs Always back up data before switching RAID types Switching RAID types will destroy current data You must reformat your drives afterwards Encryption Though the Security Key port is mechanically identical to the standard Mini USB port inserting Security Keys into any other Mini USB port will damage the keys and render them useless Please only use Security Keys in RTX Secure products Likewise inserting a Mini USB cable or other device into the RTX Secure Security Key port on the carrier can cause internal damage and potentially lead to loss of data Any time power is cycled
79. wer switch on the rear of the unit to turn on the RIX secure h When using the Unique or Common Encrypted Modes wait for each LED along the bottom panel of the RTX Secure to light green These encryption status LEDs correspond to one of the TrayFree Bays above them with the leftmost LED representing the top bay and the rightmost LED representing the bottom bay When all encryption status LEDs that correspond to a bay with a drive inside are lit green encryption is activated and the Security Key may be removed and stored in a safe location i Configure the RIX Secure for network access by following the appropriate setup instructions in Section 7 j Configure your drives with at least one RAID set Follow the appropriate setup instructions in Section 8 CRU DataPort recommends manually creating the RAID set Section 8 3 or using the Volume Creation Wizard Section 8 7 1 k Configure the RTX Secure for access using the instructions in section 9 for setting up an iSCSI initiator Once a RAID set has been created and the user connects to the RTX Secure through an iSCSI initiator it will show up as a blank unallocated volume and you ll need to format it in the RIX Secure before you can use it Note that formatting a volume or creating a RAID set will erase all data on the volume so be sure to back up your data before installing the hard drives into this enclosure and before beginning this operation See Section 10 for instructions on h
80. when they are removed from the bays Page 5 hil 5 2 Setting the Encryption Mode a The RTX Secure has three modes that determine how it handles security Keys The status of the mode is determined at power up After the unit has been successfully mounted by the system the security Key may be removed and stored in a safe location Changing the position of the switches on the bottom of the RIX after the unit has successfully been mounted will also not change the mode used at power up NOTE Always ensure that the correct encryption mode is selected before powering on the RTX Secure Failure to do so may result in a failed RAID alarm But don t worry your data will remain intact and will be accessible once the correct encryption mode is set Unique Encrypted Mode This is the most secure mode of operation A Security Key is required to access data and each bay is loaded with its own unique 256 bit security value from the Security Key These security values are all stored in one Security Key Flip the left switch on the bottom panel down to Unique and the right switch down to Encrypted Common Encrypted Mode This mode allows hard drives to be located in different bays within the unit after the array is formatted A Security Key is required to access data Each bay uses the same security value from the Security Key Flip the left switch on the bottom panel up to Common and the right switch down to Encrypt
81. yption mode to the appropriate mode and then recycle power on the enclosure If the drives are not encrypted then make sure that Bypass mode is engaged or the drives will not mount If the encryption mode is correct check to make sure you are using the correct Security Key Then refer to Section 5 3 for the proper procedure on starting up the RIX Secure with a Security Key If none of these solutions work try removing each drive from the RTX Secure and reseating them in their TrayFree Bays There is a problem with one bay s encryption status but all other drives statuses are fine Individual encryption errors indicate an encryption engine failure If you experience this issue please contact Technical Support Contacting Technical Support still need help Please contact our Technical Support team at www cru dataport com support or call us toll free at 800 260 9800 Page 30 16 Technical Specifications Product Models RAID Levels Supported Host Interfaces Data Interface Speeds Drive Types Supported Online Auto Rebuild TrayFree Technology TrayFree Shock Absorbing Bays LED Indicators security Controller Display Operating System Requirements Operating Temperature Operating Humidity Power Switch Power Supply Cooling Fan Compliance External Case Material shipping Weights Dimensions Technical Support RTX Secure 610 IR and RTX Secure 810 IR RAID 0 1 3 5 6 0 1 10 30 50 6

RTX™ Secure IR User Manual - AV-iQ

Contents

Download Pdf Manuals

Related Search

Related Contents

RTX&trade; Secure IR User Manual - AV-iQ

Contents

Download Pdf Manuals

Related Search

Related Contents

RTX™ Secure IR User Manual - AV-iQ