Monarch 9416 XL Thermal Transfer Printer
Contents
1. 1 Printer Specifications 1 Supply Specifications 2 Ribbon Specifications 2 Printer Accessories 2 ii Table of Contents GETTING STARTED The Monarch 9416 XL Thermal Transfer printer is a desktop thermal transfer and thermal direct printer It can print labels tags or receipts with or without bar codes in peel mode one label at a time or non peel mode labels in strips Introduction This chapter includes information about unpacking the printer connecting the power supply connecting the communication cable reading the indicator light Audience This Equipment Manual is for the person who prints and applies labels Ordering the Packet Reference Manual The printer uses Monarch Printer Control Language II MPCL II to create labels for printing The Packet Reference Manual available on our Web site Wwww monarch com describes how to create format and batch packets for printing labels how to configure the printer and perform other advanced techniques Disclaimer Information in this document supersedes information in previous versions Check our Web site for the latest documentation and release information Getting Started 1 1 Unpacking t2. 1 2 Connecting the Power 1 2 Connecting the Communication 1 4 USB E eases 1 5 Reading the Indicator 1 6 Loading A RIBBON 2 1 2 6 5 3 1 Loading Supply for Non Peel 3 1 Loading Labels for Peel 3 7 Loading Fan Fold Supplies 3 13 Calibrating the Supply 3 15 Adjusting the Black Mark Die Cut 3 16 4 1 5 1 Clearing 5 1 Cleaning the 5 2 Cleaning the Platen Roller and 5 4 Table of Contents i 65 6 1 Printing Problems and Solutions saec 6 1 Printing Test Labels 6 4 Calibrating the Supply 6 5 Specifications
3. 5 To resume normal printing turn off the printer wait two seconds then turn it back on Problem with the supply Load different supply See Chapter 3 Loading Supplies for more information Make sure the ribbon is not empty Make sure the black mark die cut sensor is set correctly for your supply type See Adjusting the Black Mark Die Sensor for more information Clear a label jam See Clearing Supply Jams in Chapter 5 for more information Problem Printing is faded or poor quality Action Make sure the supplies and ribbon are loaded correctly See Chapter 2 Loading Ribbon and Chapter 3 Loading Supplies for more information Clean the printhead See Cleaning the Printhead in Chapter 5 for more information Check the supplies and ribbon for damage or defects Reload supplies or ribbon if necessary Ribbon and supply are not compatible For thermal direct supplies do not load a ribbon Adjust the print speed darkness contrast Refer to the Packet Reference Manual for more information Supply exits partially out of the printer or skips Supply might be caught in the printer See Clearing Supply Jams in Chapter 5 for more information Make sure the supplies and ribbon are loaded correctly See Chapter 2 Loading Ribbon and Chapter 3 Loading Supplies for more information For thermal transfer printing
4. Monarch _ Equipment 9416 XL ERN Thermal Manual o Coe Transfer Printer a 12 Sy DENNISON TC9416TTEM Rev AE 1 08 2004 Paxar Americas Inc a subsidiary of Avery Den on o All ri rved Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2004 Paxar Americas Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Americas Inc WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipm
5. 4 Slide the ribbon onto the ribbon reel as far as it will go Ribbon on Ribbon Reel Ribbon Leader Loading A Ribbon 2 3 5 Attach the ribbon reel to the back hub Peel and carefully unwind a few inches of ribbon from the bottom of the roll 7 Press the release levers towards the front of the printer to release the supply door 8 Lift open the supply door The supply door support at the right hand rear of the printer holds the supply door open 9 Feed the end of the ribbon under the printhead and around the take up core 10 Stick the leading edge of the ribbon onto the take up core 11 Rotate the take up core until the ribbon leader is firmly wrapped around the take up core and the black portion of the ribbon is exposed 2 4 Loading A Ribbon 12 Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer Close the supply door slowly and make sure it latches securely If you do not latch the supply door completely poor print quality may result 13 Press the ribbon window down firmly until it locks into place Loading A Ribbon 2 5 Replacing a Ribbon To replace a ribbon 1 2 Push down the ribbon window to unlock it and raise the window Remove and discard the used ribbon and take up core Save the ribbon reel located inside the take up core before discarding Remove the ribbon reel
6. make sure thermal transfer requires a ribbon supply is loaded For thermal direct printing make sure thermal direct does not require a ribbon supply is loaded Ribbon is installed but is not advancing when printing See Calibrating the Supply to calibrate the ribbon sensor Troubleshooting 6 3 Printing Test Labels To print the test labels 1 2 Turn off the printer Press and hold the FEED button while turning on the printer Release the FEED button after the indicator light starts flashing ORANGE The test labels print MONARCH MODEL M9416TT FIRMWARE V1 2 A 0 0 0 0 0 Eee F 3 1 0 0 1 MONARCH MODEL M9416TT FIRMWARE V1 2 com SPEED CONTRAST 4 GAP SENSOR 20 REFLECTIVE 0 LABEL LENGTH 1237 TOTAL INCHES 1075 The first label shows the printer s configuration by packet A F Refer to the Packet Reference Manual available on our Web site for more information The second label shows the model number software version communication settings speed contrast gap sensor setting label length and total number of inches printed To resume normal printing turn off the printer wait two seconds then turn it back on again 6 4 Troubleshooting Calibrating the Supply 1 Turn off the printer 2 Press and hold the FEED button while turning on the printer 3 To calibrate the supply release the FEED button after the indicator light start
7. you how to clear supply jams clean the printhead clean the platen roller and printer Clearing Supply Jams When you are printing and a jam occurs the indicator light turns RED To clear the jam 1 Turn off the printer Press the switch on the back of the printer to the OFF position O You should turn off the printer s power before you clear a supply jam If you need to clear a supply jam during a print job you may lose your data when you turn off the printer 2 Press the release levers towards the front of the printer to release the supply door 3 Lift open the supply door The supply door support at the right hand rear of the printer holds the supply door open 4 If necessary remove any previously loaded supply Lift up the supply holder and remove one of the supply holder guides 5 Slide the supply off the holder Care and Maintenance 5 1 6 Remove the jammed supply CAUTION Do Not use sharp or pointed objects to remove supply or damage to the printhead may occur 7 Reload the supply See Chapter 3 Loading Supplies 8 Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer Close the supply door slowly and make sure it latches securely If you do not latch the supply door completely poor print quality may result 9 Press the FEED button to clear the error The indicator light sho
8. 6 Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer Close the supply door slowly and make sure it latches securely If you do not latch the supply door completely poor print quality may result Loading Supplies 3 11 17 Press the FEED button A label separates from the backing paper Remove the peeled label and another one prints NOTE Hold the leading edge of peeled labels when printing on supply longer than six inches 18 Calibrate the supply if necessary See Calibrating the Supply for more information 3 12 Loading Supplies Loading Fan Fold Supplies 1 Place a stack of fan fold supplies behind the printer printing side up You may have to move the printer to allow room for the supply 2 Push the external supply guides located on the back of the printer out to their widest position External Supply Guides 3 Adjust the external supply guides so that they barely touch the edges of the supply 4 Feed the fan fold supplies printing side up into the external supply slot on the back of the printer and through the external supply guides 5 Press the release levers located on each side of the printer towards the front of the printer to release the supply door 6 Lift open the supply door The supply door support at the right hand rear of the printer holds the supply door open 7 Le
9. an get wet Personal injury could result Getting Started 1 3 Connecting the Communication Cable Before the printer can accept print jobs from the host you must connect the communication cable to the printer and the host set the communication values on the printer to match those at the host only required if you are using the serial port For parallel communication 1 Turn off the printer before connecting the cable 2 Connect a parallel printer cable from the host to the parallel port at the back of the printer Parallel Port 3 Secure the cable with the spring clips 1 4 Getting Started For serial communication 1 Turn off the printer before connecting the cable 2 Connect a serial printer cable from the host to the serial port at the back of the printer Serial Port 3 Secure the cable with the connecting screws The factory defaults are 9600 Baud no parity 8 bit data frame 1 stop bit and DTR flow control 96 N 8 1 DTR To set communication values refer to the Packet Reference Manual USB Port The printer has a USB Universal Serial Bus Version 1 1 communication port Drivers are available on our Web site for a variety of operating systems Getting Started 1 5 Reading the Indicator Light The indicator light monitors the printer s status Feed Button Indicator Light Indicator Light Description GREEN Printer is on and ready to use FLASHING Printer is paus
10. ave the supply holder in the printer Loading Supplies 3 13 10 11 12 Slide the internal supply guides to their widest position Feed the fan fold labels through the supply guides under the supply holder under the white roller and over the platen roller Supply Guides Press the fan fold labels under the supply guides Slide the internal supply guides so that they barely touch the edges of the supply Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer Close the supply door slowly and make sure it latches securely If you do not latch the supply door completely poor print quality may result 3 14 Loading Supplies 13 Press the FEED button The indicator light should be GREEN 14 Calibrate the supply if necessary See Calibrating the Supply for more information Calibrating the Supply 1 2 Turn off the printer Press and hold the FEED button while turning on the printer To calibrate the supply release the FEED button after the indicator light starts flashing ORANGE The printer calibrates the black mark or die cut sensor measures the label length and prints the test labels To calibrate the ribbon release the FEED button after the printer starts flashing RED The printer calibrates the ribbon sensor To resume normal printing turn off the printer wait two seconds then tur
11. ed Press the FEED GREEN button to resume printing FLASHING RED Printer error condition See Chapter 6 Troubleshooting for error conditions and solutions ORANGE The system is detecting the supply and ribbon status No light Printer is off Make sure the power supply is connected properly See Connecting the Power Supply earlier in this chapter 1 6 Getting Started LOADING RIBBON 2 This chapter describes how to load a ribbon Use a ribbon when printing on thermal transfer supplies There are two types of supplies Thermal Direct do not use a ribbon for Supplies printing Thermal Transfer require a ribbon for printing Supplies If you are using thermal direct supplies do not load a ribbon See Chapter 3 Loading Supplies for more information The printer automatically detects if a ribbon is installed when you turn on the printer and switches to thermal transfer printing mode Make sure the ribbon window and the supply door are closed when you turn on the printer Loading A Ribbon 2 1 load the ribbon 1 Push down on the ribbon window to unlock it and raise the window 2 The ribbon take up core should already be on the take up reel Attach the take up core to the front hub as shown Ribbon Take up Core Window Take up Reel Front Hub 2 2 Loading A Ribbon 3 Open package of new ribbon taking care not to wrinkle or crush the ribbon
12. ent in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le ministere des Communications du Canada Trademarks MONARCH 9416 and XL are registered trademarks of Paxar Americas Inc Paxar is a trademark of Paxar Corporation Avery Dennison is a trademark of Avery Dennison Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows is a registered trademark of Microsoft in the U S and other countries Centronics is a registered trademark of Centronics Data Computer Corporation Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg Ohio 45342 TABLE OF CONTENTS Getting Started 1 1 INTRODUCTION 1 1 1 1 Ordering the Packet Reference 1 1 aet 1 1 Unpacking the
13. g as shown below Do not cut the line Supply Holder Guides 1 5 inch Supply Core Adapter Slide a roll of supply onto the supply holder If the core diameter on your roll of supply is 1 inch in diameter remove the 1 5 inch supply core adapters from the supply guide holders Slide the supply holder guide back onto the end of the supply holder If you are using the supply core adapters for 1 5 inch core supply make sure to push the supply core adapters into the ends of the supply Loading Supplies 3 3 7 Insert the ends of the supply holder into the slots in the supply roll mount vi Ds Supply Roll Mount IMPORTANT INFORMATION Make sure the plastic line attaching the supply holder to the printer is tucked down out of the way of the supply holder and supply holder guides Otherwise the plastic line may wrap around the supply holder or get caught on the supply holder guides 3 4 Loading Supplies 8 Slide the supply guides to their widest position Supply Guides Platen Roller Feed the supply printing side up under the white roller under the supply guides and over the platen roller White Roller 9 Loading Supplies 3 5 10 11 12 13 14 Press the supply under the supply guides Slide the supply guides so that they barely touch the edges of the backing paper Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door
14. he Printer After you unpack the printer you should have 9416 printer power supply power cord ribbon reel take up core already on the take up reel Quick Reference CD ROM that contains software and manuals included with applicable models 0 If any items missing contact Monarch for replacement parts Keep all packaging material in case you need to move or return the printer Connecting the Power Supply CAUTION Do Not touch the electrical connectors while setting up the printer Electrostatic discharge can damage or destroy the printhead or electronic components To connect the power supply 1 Place the printer in a location that allows easy access to the front of the printer The printer should never be operated while resting on its side or upside down 2 Place the power supply in a suitable location preferably on the floor near an electrical outlet 1 2 Getting Started 3 Turn off the printer Press the switch on the back of the printer to the OFF position O 4 Plug the three hole end of the AC adapter cable into the three pronged outlet in the power supply 5 Plug the round end of the power supply cable labeled into the socket at the back of the printer 6 Plug the three pronged end of the AC adapter cable into a grounded electrical outlet WARNING The printer and power supply should never be operated in a location where either one c
15. ix inches Ribbon Specifications Types Standard Core Diameter Inside 1 0 25 4 mm Outside 1 5 38 mm Width 1 6 41 mm minimum 4 3 109 mm maximum Length 300 meters Printer Accessories Use these part numbers when ordering parts Description Part Number Centronics Cable IEEE 1284 B to 118363 25 pin male Serial Cable 6 DB 9 pin male to 300017 006 DB 9 pin female Parallel Cable 6 DB 25 pin female 300018 006 to DB 9 pin male USB V2 0 Cable male 125323 A 2 Specifications and Accessories Visit www monarch com for sales service supplies information and telephone numbers for our locations throughout the world TOLL FREE 1 800 543 6650 In the U S A 1 800 363 7525 In Canada
16. lies Slide roll of labels onto the supply holder If the core diameter on your rol of labels is 1 inch in diameter remove the 1 5 inch supply core adarters from the supply holder guides Slide the supply holder guide back onto the end of the supply holder If you are using the supply core adapters for 1 5 inch core supply make sure to push the supply core adapters into the ends of the supply Insert the ends of the supply holder into the slots in the supply roll mount Supply Roll Mount IMPORTANT INFORMATION Make sure the plastic line attaching the supply holder to the printer is tucked down out of the way of the supply holder and supply holder guides Otherwise the plastic line may wrap around the supply holder or get caught on the supply holder guides Loading Supplies 3 9 9 Slide the supply guides to their widest position 10 Remove the first two labels from the backing paper 11 Feed the labels printing side up under the white roller under the supply guides and over the platen roller White Roller Platen Roller 12 Press the labels under the supply guides 13 Slide the supply guides so that they barely touch the edges of the backing paper 3 10 Loading Supplies 14 Feed the backing paper under the peel roller and through the peel door opening 15 Push the peel door closed until it locks If the peel door is not completely closed the supply door does not close properly 1
17. n it back on again Loading Supplies 3 15 Adjusting the Black Mark Die Cut Sensor The printer has a black mark die cut sensor which it uses to sense f and properly calibrate supplies Black mark supply has sense marks black marks on the back of them Die cut supply does not have any black marks For die cut supplies make sure the sensor is in the detented position and the middle of the square lens lines up with the arrow inside the printer Die Cut Black Mark Sensor set for Die Cut Supplies For black mark supplies if necessary move the sensor to the left or right depending on where the black marks are on the supplies The black marks on the supply should cover the square lens inside the sensor 3 16 Loading Supplies PRINTING 4 This chapter describes how to print Before you print make sure the printer is connected to the host with a communication cable The communication values at the printer must match those at the host The printer s default communication values are 9600 Baud no parity 8 bit data frame 1 stop bit and DTR flow control 96 N 8 1 DTR 1 Turn on the printer 2 Download a format and a batch Refer to the Packet Reference Manual for information on downloading print jobs 3 The printer prints the labels either in peel mode or non peel mode 4 Remove the printed labels Printing 4 1 4 2 Printing CARE AND MAINTENANCE 5 This chapter tells
18. nting problems and solutions printing test labels calibrating the supply and the ribbon Printing Problems and Solutions Problem Action Indicator light is off Check the power connections when the printer is from the power supply to the turned on printer and the AC outlet See Connecting the Power Supply in Chapter 1 for more information Indicator light is Check the cable connections GREEN but the from the host to the printer printer does not print Connecting the Communication Cable in Chapter 1 for more information Make sure the ribbon and supply are loaded correctly See Chapter 2 Loading A Ribbon and Chapter 3 Loading Supplies for more information Clean the printhead See Cleaning the Printhead in Chapter 5 for more information Make sure the supply door is closed completely Troubleshooting 6 1 Problem Printing stops and indicator light turns RED Or Printing is not lined up correctly on supply 6 2 Troubleshooting Action Calibrate the supply 1 Turn off the printer 2 Load supply for non peel mode See Chapter 3 Loading Supplies for more information 3 Press and hold the FEED button while turning on the printer 4 Release the FEED button after the indicator light starts flashing ORANGE The printer calibrates the black mark or die cut sensor measures the label length prints the test labels and calibrates the ribbon sensor
19. s flashing ORANGE The printer calibrates the black mark or die cut sensor measures the label length and prints the test labels To calibrate the ribbon release the FEED button after the printer starts flashing RED The printer calibrates the ribbon sensor 4 resume normal printing turn off the printer wait two seconds then turn it back on again Troubleshooting 6 5 6 6 Troubleshooting SPECIFICATIONS ry AND ACCESSORIES This chapter includes printer supply and ribbon specifications It also lists the printer s accessories Printer Specifications Height 7 4 188 mm Width 8 4 213 mm Depth 12 4 315 mm Weight 6 3 Ibs 2 9 kg without power supply Shipping Weight 12 165 5 4 kg Power AC Input 100 240 V 50 60Hz DC Output 18 24 V Operating Limits Operation 40 to 105 F 4 to 40 C Storage 40 to 140 F 4 to 60 C Relative Humidity 5 90 non condensing Printhead 4 09 104 mm 203 dpi 8 0 dots per mm 300 dpi 11 82 dots per mm Printing Method Thermal Direct and Thermal Transfer Specifications and Accessories A 1 Supply Specifications Supply Types Labels tags or receipt paper Supply Widths 0 75 19 mm minimum 4 25 108 mm maximum Supply Lengths 0 25 6 3 mm minimum 10 0 254 mm maximum for peel 0 75 19 mm minimum 10 0 254 mm maximum NOTE Hold the leading edge of peeled labels when printing on supply longer than s
20. support forward towards the front of the printer Close the supply door slowly and make sure it latches securely If you do not latch the supply door completely poor print quality may result Press the FEED button The indicator light should be GREEN Calibrate the supply if necessary See Calibrating the Supply for more information 3 6 Loading Supplies Loading Labels for Peel Mode Peel mode separates the label from the backing paper while printing NOTE The minimum label length for peeling is 0 75 inches 19 mm Hold the leading edge of peeled labels when printing on supply longer than six inches 1 Remove and discard the tape from a new roll of supply Unwrap and discard supply with any glue residue 2 Press the release levers located on both sides of the printer towards the front of the printer to release the supply door 3 Lift open the supply door The supply door support at the right hand rear of the printer holds the supply door open Supply Door Support Loading Supplies 3 7 4 Pull out the peel door located on the front of the printer to display the peel roller and the peel bar Peel Roller Peel Door 5 Remove the supply holder guide from one end of the supply holder The supply holder is normally attached with a line to the inside of the printer not free standing as shown below Do not cut the line Supply Holder Guides 1 5 inch Supply 3 8 Loading Supp
21. uld be GREEN Cleaning the Printhead Clean the printhead whenever you notice a decline in print quality or after using three rolls of supply You must turn off the printer s power before you clean the printhead If you need to clean the printhead during a print job you may lose your data when you turn off the printer 1 Turn off the printer Press the switch on the back of the printer to the OFF position O 2 Press the release levers towards the front of the printer to release the supply door 5 2 Care and Maintenance 3 Lift open the supply door A supply door support at the right hand rear of the printer holds the supply door open Moisten a cotton swab with isopropyl alcohol 5 Rub the cotton swab across the printhead to remove any build up X 6 Allow the printhead to dry for one minute before you close the supply door and resume printing Care and Maintenance 5 3 Cleaning the Platen Roller and Printer Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller Turn the platen roller with your finger and make sure it is clean all the way around NOTE Do Not remove the platen roller Platen Roller Slightly dampen a cloth with water and wipe the exterior surfaces clean e Use a dry soft bristled brush to clean paper dust out of the interior 5 4 Care and Maintenance TROUBLESHOOTING 6 This chapter includes information on possible pri
22. with core from the back hub and place it on the front hub Ribbon Take up Core Window Take up Reel Front Hub Follow the steps from the previous section to finishing loading the ribbon 2 6 Loading A Ribbon LOADING SUPPLIES This chapter describes how to load a roll of labels or tags for non peel mode load a roll of labels for peel mode load fan fold supplies Loading Supply for Non Peel Mode This section describes how to load supplies in the printer to print in non peel continuous mode Make sure the black mark die cut sensor is set correctly for your supply type See Adjusting the Black Mark Die Cut Sensor for more information If you run out of supply while printing do not turn off the printer when reloading the supply You may lose your data The printer resumes printing when reloaded 1 Remove and discard the tape from a new roll of supply Unwrap and discard supply with any glue residue Loading Supplies 3 1 2 Press the release levers located on both sides of the printer towards the front of the printer to release the supply door 3 Lift open the supply door The supply door support at the right hand rear of the printer holds the supply door open Supply Door Support 3 2 Loading Supplies Remove the supply holder guide from one end of the supply holder The supply holder is normally attached with a line to the inside of the printer not free standin
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