SEB Internet Bank user manual
Contents
1. Eelistused ay V ljun Minu eelistused Uldseaded Funktsioonid m Salasona vahetus Kontaktandmed Internetipanga v limus r it i lat gt 74 AS Under Preferences you can change the language format of date and currencies change password and digital signing preferences and inform the bank of changed contact data Gold Clients can add an illustration to the header of Internet Bank Payments Predefined domestic payments SEB clients do not need to remember which payments have been added to the list of Predefined Payments After entering the third letter of the beneficiary s name corresponding payments from the list of predefined payments will be displayed marked with a red oval Makse number 114 Saaja nimi eu Saaja konto Makse number 114 Saaja nimi eve Saaja kdoto Cross border payment For a cross border payment you need to enter more information than for a domestic one After choosing the accounts select the type of payment The speed and commission fee of payment depend on it An ordinary payment reaches the beneficiary within 3 7 settlement days depending on the country to which the payment is sent and the currency payments move faster between EEA member states Ordinary payments have the lowest commission fees Starting from 2011 the fee of a domestic ordinary payment is applied to ordinary euro payments in amount up to EUR 50 000 execut2. Using this method provides assurance that the Internet Bank session is continued from the same computer it was initiated Despite the fact that Internet Bank can be used also when cookies are blocked we strongly recommend allowing cookies when using the Internet Bank If you do not want to use Internet on daily basis with a browser where cookies are allowed we recommend using a different web browser for your Internet Bank Blocking or allowing cookies More detailed instructions on managing cookies are available at the following links e Internet Explorer 7 and 8 http windows microsoft com et EE windows vista Block or allow cookies e Internet Explorer 9 http windows microsoft com et EE windows7 How to manage cookies in Internet Explorer 9 e Firefox and Safari http www google com support accounts bin answer py hl et amp answer 61416 e Chrome http www google com support chrome bin answer py hl et amp answer 95647 Internet Bank Settings You can change the settings of SEB Internet Bank to apt more to your needs Front page settings You may decide which sections of Internet Bank will be shown on the front page The front page can display 1 Account balance a Under preferences you can change the accounts deposits loans and cards the balance of which is shown on the front page 2 Account statement a Under preferences you can change the account the statement and period of which are shown on the front page 3 Pending
3. includes besides the client s account number also his bank and country identifier enabling to identify the client s account in the banks of all countries Estonian IBAN has 20 digits EE90 1010 1234 56789012 To execute a rouble payment you need to fill out several additional mandatory fields like INN beneficiary s registration code KPP 9 digit beneficiary s code Russian Central Bank currency transaction code beneficiary bank s BIK beneficiary bank s correspondent account in the Russian Central Bank and the KBK number for the budget of the Russian Federation Exact name of the beneficiary s bank unabbreviated Beneficiary bank s address is a not a mandatory field BIC is a unique combination of letters and numbers used for identification of the bank which enables to determine both the bank as well as its country and city of location The BIC of SEB Estonia is EEUHEE2x Correspondent bank data must be entered if the payment is sent in another currency than that of the beneficiarv s countrv We recommend filling out the payment description in as much detail as possible Preferably in the language of the beneficiary or in English If you make the payment as a private client choose other In other cases the ownership to the beneficiary should be stated Code of the balance of payments must be entered if the amount exceeds 50 000 EUR This will serve as basis to the statistics of the Bank of Estonia If
4. with ID card readers Information on how to install the required software for using the ID card is available on the ID card homepage at www id ee Mobile ID Mobile ID is in essence an ID card on the SIM card of a mobile phone enabling to carry out exactly the same transactions as with an D card Logging onto Internet Bank with Mobile ID You do not need a separate card reader to use Mobile ID Accordingly using Mobile ID is really easy and fast You can log onto Internet Bank with Mobile ID from any computer with Internet connection Mobile ID operates everywhere where mobile network connection is available including abroad 1 To log onto Internet Bank by using your mobile press button Mobile ID after entering your username 2 You will then receive a message on your mobile asking you to enter PIN 1 code of Mobile ID 3 If you have entered the correct code in your mobile you are now logged in 4 To confirm transactions enter PIN 2 code of your Mobile ID LI Kontrollkood 3908 vW Kontrollige et n ete mobiiltelefoni ekraanil t pselt sama numbrit Seejdrel sisestage Mobiil lD PIN 1 kood Ootame mobiil ID vastust 1 Katkestan l Joining the Mobile ID service To obtain the Mobile ID visit a branch of your mobile operator EMT Elisa or Tele2 where you will sign a contract and receive the SIM card designed for using the Mobile ID You can sign the contract with private or corporate client s mobile nu
5. SEB Internet Bank user manual Joining the Internet Bank How to join To start using the Internet Bank sign a contract at your nearest SEB branch Prices Using the Internet Bank and Financial Planner is free In addition several services are notably cheaper compared to a bank office Options Nearly all bank services are available in Internet Bank payments securities transactions loans cards etc Only in Internet Bank you can order yourself a Picture Card with your favourite image and a Virtual Card designed for payments from web stores How to access Internet Bank To visit the SEB Internet Bank go to page www seb ee enter your username in the window on the right side of the page and choose suitable means of authentication In addition we have a mobile version of the SEB Internet Bank which can be accessed from http m seb ee Login Means of authentication SEB Internet Bank enables four different methods for personal identification code card ID card Mobile ID and PIN calculator e Code card Instructions on how to use a code card will be provided to you upon signing the Internet Bank agreement All other means of authentication can be used in parallel to the code card except for PIN calculator which is a substitute to the code card To log onto Internet Bank and confirm transactions with a code card the respective codes must be entered from the code card e IDcard With an ID card you can log onto the I
6. ction will be removed from the front page Setting the Favourites The first menu item in Internet Bank is Favourites under which every user can choose his favourite Internet Bank pages To add a page to Favourites press the yellow star marked with a red circle AREN xy Q Otsin m rks na j rg Internetipank Tooted teenused MECT U Me A L e A ts et ele A Pangakaardid The page will be added to Favourites after which you can change the order of pages names and icons and if necessary remove the favourites i Lemmikud ELO Uee Be ME erei ae A GaTe a E tyne a Ce AE LA a A aa a a ge a A a T ae 2 H 3 lt j Siseriiklik Konto v ljav te Rahap evik Minu kaardid makse To change the content of Favourites press button Modify menu settings under Favourites marked with a red oval The pop up window shows instructions on how to modify your Favourites Seadistan men d Siin saate seadistada men d Lemmikud Seadistamiseks on j rgmised v imalused 1 iga ikooni paremas nurgas oleval ristil kl psamine kaotab selle ikooni men st Lemmikud 2 Iga ikooni all olevatel noolekestel kl psates saab valida ikooni kujundust 3 Ikoonide j rjekorda saab muuta neid hiirega vasakule paremale nihutades Endise olukorra taastamiseks vajutage nuppu T histan e 9S Siseriiklik Konto Rahap evik makse v ljav te Internet Bank Preferences
7. ed to the EEA member states An urgent payment reaches the beneficiary within 2 5 settlement days provided that SEB Pank has accepted the transfer order before 3 p m on a settlement day An express payment reaches the beneficiary s current account the latest on the next settlement day provided that SEB Pank has accepted the transfer order before the following time o For Canadian dollar pound sterling and Russian rouble before 11 a m o For Danish krone Norwegian krone Latvian lats Lithuanian litas and Swiss franc before 1 p m o For US dollar euro and Swedish krona before 3 p m One settlement day shall be added to the settlement date of a payment originated beyond the above times on a settlement day and on weekends and holidays In this case it would be more favourable to choose ordinary payment instead of an urgent one and urgent payment instead of an express payment Besides the type of payment the speed of routing a payment depends also on the fact whether the beneficiary s correspondent bank is the same with that of SEB If correspondent banks are different the chain of routing a payment is longer If you wish the costs of transfer to be shared you must be convinced that the counterparty agrees with it In this case the remitter will bear the costs of his bank charges and the beneficiary will pay the charges of foreign banks However in such a case SEB cannot ensure that the beneficiary receives the full amount but only tra
8. mber Be sure to take your valid ID card with you It is important that the certificates of your ID card are valid and that you remember your PINs as you need them to activate the Mobile ID service You can renew them at your nearest bank office if necessary If your mobile number belongs to a company then bring a power of attorney signed by the company s representative entered on the B card or issued on the company s letterhead which allows you to sign a Mobile ID contract Clients of EMT are an exception if you are prepared to pay the monthly fee for Mobile ID yourself then you don t need a power of attorney to sign a Mobile ID contract in respect of a company s mobile number After you have signed the Mobile ID contract you have to activate the service at mobiil id ee akt Further information about Mobile ID is available at mobiil id ee e PIN calculator If you are not able to use the ID card or Mobile ID we offer as an alternative a PIN calculator generating non recurrent codes PIN calculator user manual is available at http www seb ee files juhendid PIN_kalk_kasutusjuhend pdf Other means of personal identification In addition to the abovementioned SEB uses several other means of client authentication to ensure that the bank accounts are accessed only by persons authorised for that purpose One of such means is a client controlled cookie of the web browser e g Internet Explorer Mozilla Firefox Safari etc
9. nsfer of the full amount from its correspondent account Further explanations cab be found next to the fields below Riigisisene makse SEPA makse V lismakse M ratud maksed amp Andmete sisestamine 2 Makse kuup ev Makse number Maksan kontolt Teenustasu kontolt Makse t p Teenustasukulu Makse saaja andmed Saaja nimi Saaja aadress Saaja konto IBAN Avan rublamakse kohustuslikud lisav ljad Saaja panga andmed Saaja panga nimetus v i kliiringkood Saaja panga aadress Saaja panga BIC SWIFT 3 15 04 2011 F9 1 10010797011010 EUR 14 84 10010797011010 EUR 14 84 tavaline kiirmakse ekspressmakse kahasse maksja Korrespondentpanga andmed Korrespondentpanga nimi ja aadress Panga BIC SWIFT kood Makse andmed Summa Makse selgitus maksimaalselt 140 tahemarki EUR Euro 1 0000 Tehingu andmed Eesti Pangale Omandisuhe saajasse Maksebilansi kood Tehingu selgitus Eesti Pangale Saaja riigi ISO kood emaettev te t tarettev te muu muu kontsernisisene ettev te Palun m rake maksebilansi kood Austraalia AUS Beneficiary s address is not mandatory however helps to ensure faster receipt of payment by the beneficiary IBAN International Bank Account Number is a common standard format calculated from the existing account number for international use A combination of letters and numbers
10. nternet Bank and give a digital signature No additional agreements are required the same ID card username will apply Logging onto Internet Bank with an ID card 1 First enter the ID card into a card reader 2 When logging onto the Internet Bank enter your Internet Bank username and press button ID card Palun sisestage kasutajatunnus ja valige autentimisviis JMobLID ID Kaart Login sisse 3 Thereafter the net browser will ask you to select the certificate for identification purposes Client Authentication 2 Identification AN The Web site you want to view requests identification Select the certificate to use when connecting MANNIE MARI LIIS 47302200234 More Info View Certificate Cancel 4 Finally enter PIN 1 code for authorisation If you have entered the correct PIN 1 code you are now logged in and can proceed with transactions 7 ID kaart x Sisesta PIN kood isikukuwastuseks PIN 1 faa Katkesta Confirming transactions with an ID card 1 To confirm the transactions press button Digital signature kki on internetipangas Sign Allkirjastan digitaalselt 2 Thereafter the net browser will ask you to enter PIN 2 code of your ID card for digitally signing the transaction 7 ID kaart x Q Sisesta PIN kood digiallkirjastamiseks PIM 2 Ea katkesta K Internet Bank users may still use also the code card e g in places not equipped
11. payments a Under preferences you can change the account the pending payments of which and how far in the future the payments are shown on the front page 4 Securities portfolio overview 5 Domestic payment order Three different sections of Internet Bank can be shown on the front page at a time To change the settings the front page settings are always displayed at the bottom of the main page of Internet Bank Avalehe seaded Teil on v imalik valida mida soovite internetipanga avalehel n ha NB Mida rohkem valikuid avalehele lisate seda aeglasemaks v ib osutuda lehe laadimine Kontoj k N itan avalehel Saate valida millistele kontodele kuvatakse avalehel kontoj ki Eelistused Peidan_ Konto v ljav te N itan avalehel Saate valida he konto mille v ljav tet soovite n ha avalehel V ljav tte periood avalehel saab olla maksimaalselt 3 p eva Eelistused Peidan Tulevikumaksed N itan avalehel Saate valida he konto millelt tehtavaid tulevikumakseid soovite n ha avalehel Tulevikumaksetest kuvame avalehel maksimaalselt 2 j rgneva p eva makseid Eelistused Peidan_ Minu portfell V rtpaberiportfelli levaade esilehele N itan Riigisisene maksekorraldus Saate valida et avalehel n idatakse alati siseriiklikku maksekorralduse vormi The pages shown on the front page are marked with a yellow stripe Show on front page and when pressing the button Hide the respective se
12. the code of the balance of payments is 900 i e suitable category was not found an explanmation on the content of the payment must be entered in this field
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