Commander HX308 / HX616 / HX1224 Series User Manual
Contents
1. 00 eee 8 4 9 General Information Care Of Your Commander i 92 Service Problems 92 Power Failure cl darei e Be Other Difficulties ririt te rett 9 3 1 Getting to Know __ Your Commande Getting to Know Your Commander Commander HX Kevstations There arc twokevstation models e Standard Keystation No display Executive Keystation Ilinex 16 character display Se _S nono Ci o 9 9 ry H E EJ SO E_ K i E is 1 m Ha SPEAKER i z 2 z 3 z EOU NEUE Se U E HANDSET z z oO dee e e i MEMORY PAGE CALL BACK PICK UP D VERT CONF I i O DND FUNCTION Q AT p E On 1 2 2 g TRANS ALM dj Om 4 5 6 MUTE a i T wW UJ O 58 N 9 VOLUME e NS OA io i T 6 Ow Q O EOU sl E FLASH HOLD E O a MICROPHONE DIRECTORY TRAY Keystation Diagram ILO1 Page f 2 issue 2 Commander HX Function Keys l Issue 2 Page 1 3 DND FUNCTION When the stationisin the idle mode thiskeywillinitiate Do Not Disturb Inthe Off Hook mode t IF used to prefix function codes TRANS ALARM In the idle mode thiskevis used to set up an appointment alarm During conversationitis used to transfer a call to another station MUTE Enables and disables thestation microphone A and V Increases2. Telecom Commander HX System User Guide Congratulations on selecting a Telecom Commander HX Small Business System The Telecom Commander HX combines the best features of the existing Commander range with exciting new facilities Please read this User Guide carefully It provides detailed step by step instructionsfor operating the Telecom Commander HX 308 616 1224 Systems As a support to this User Guide a Quick Reference Card has been provided separately with each keystation Table of Contents 1 Getting to Know Your Commander Keystations 02 Keystation Key Description suisse e I 3 Selection Keys 2 2 1 4 Handsfree and Off hook Operation 0005 1 9 Direct Station Select Keys ui te ae a EEO E INO Stace espe oases aa erace menene dace naieeredseec amiss l I Single Line Telephones _ I I Adip le SIG E RR desetisinandgevenvadntes Ii3 DEMONE 1 1 3 2 Answering Calls Answering Calls Cr ee er rangpar 2 2 Intercom Calls able iii 2 2 Outside Calls silice dini 2 3 Door Station Calls 2 4 3 Making Calls Making Calls RR SM 3 2 Intercom Calls gica bien e MM i 3 2 Outside Calls ccc dnniidewoewew tees A Me ee O x43 3 3 Door Station Calls MX Si ee 3 4 4 Automatic Diallina Last Number Redial 2 a I 4 2 Repeat Dialling cucce Mia 4 3 Speed Dialling rat i 4 4 Speed Dial Keys sai owsciisa
3. Personal Speed Dial numbers 00 to 1 I are assigned to these keys To make a call using one of these key select a free Outside line and then press the required SPD key The stored number will be dialled ser Selection keys I3 to 24 are dual function keys When one of these key is pressed without selecting an Outside line it will function as a DSS key To Use SPD Keys with Automatic Line Selection e Press the MEMORY key SPEED DIRL Hear the confirmation tone e Press the SPD key LINE 2 8183883 Anoutside line js automatically selected and the number dialled Page4 6 Issue 2 Issue 2 Page 4 7 5 Holding and Transferring Calls Getting fo Know Your Commander Commander HX Holding Calls Outside Calls An outside call may be placed on Hold The keystation is then free to make a second call The held caller will hear music while on Hold Calls may be placed on either Common or Exclusive Hold Common Hold any keystation can retrieve the held call Exclusive Hold only the holding keystation can retrieve the held call Common Hold To Place a Call on Common Hold e Ask the person to wait Press the Hold key HOLD LINE82 Hear confirmation tone then internal dial tone The display willigo blank after 2 seconds The Hold LED will be lit while the call is held The LINE key on your keystation will slowly flash green to indicate that this keystation is holding the call At all other keysta
4. Ring incoming intercom calls ring at the keystation until the call is answered Voice incoming intercom calls are signalled by a short burst of ringing then the keystation automatically enters Handsfree mode The caller s voice is heard through the loudspeaker and conversation can take place Handsfree If required you can lift the handset to change to Off hook mode To Set Intercom Answer Mode PROGRAM CODE SET CALL MODE VOICE CALL e Press the key e Dial 10 e Dial the required code Voice Mode I Ring Mode 0 e Press the key Mon 11 Jan B9 43 88 Ring mode may be overridden by callers pressing their DSS key twice See page 3 2 Making Intercom Calls Issue 2 Page 7 15 Getting to Know Your Commander Commander HX Incoming Ring Tone You can select one of four different ringing pitches for incoming calls to your keystation To Change the RingingTone of Your Keystation With the handset on the keystation PROGRAM MODE RING FREQUENCY FREQUENCY 2 e Press the key e Dial 13 e Press the key Hear test tone e Continue pressing the FREQUENCY 3 key until the required tone is heard e Press the key to select Mon 11 Jan 09 43 The station returns to Idle mode eS Four different ring frequencies are available Page 7 16 Issue 2 Commander HX Getting to Know Your Commander line Failure Monitoring If an attempt is made to access an ou
5. STN25 BUSY CRLL BRCK SET 25 e Hear the busy tone e Press the CALL BACK key Mon i1i Jan 09 43 When the called station is free CALL BRCK 25 your station rings e Replace the handset e Lift the handset STN25 way The called station will not ring until you lift the handset If you do not lift the handset within 10 seconds the Call back is cancelled Page 3 2 Issue 2 Commander HX Outside Calls To Make an Outside Call e Lift the handset e Dial O and listen for dial tone e Dial the required number OR e Lift the handset e Press a free LINE key and listen for dial tone e Dial the required number Getting to Know Your Commander pT LINE 2 LINE 2 8183888 LINE 2 LINE 2 8183585 we In the Idle mode pressing a LINE key or dialling 0 will activate the keystation and connect you to a free line in Handsfree mode Then continue as above Outside Line Call back If all outside lines are busy you can activate this feature to queue on one particular line and call you back when it becomes free To Set Outside Line Call back when All Lines are Busy LINE Busy e Hear the busy tone e Press the CALL BACK key CALL BRCK SET 82 Mon 11J a n 09 43 e Replace the handset Issue 2 Page 3 3 Getting to Know Your Commander Commander HX CALL BACK 8 2 When the line becomes free your station rings LINE 2 You are connected to the free line and may conti
6. Intercom Signal 1 24 K Keystation 1 9 Executive 1 9 Key Functions 1 11 LED Functions 1 32 Standard 1 9 Wall Mounting 2 26 Krone Modular Socket Wiring 2 2 1 L Last Number Redial 1 22 Lightning Protection 2 2 M Main Equipment 1 5 HX1224 1 8 HX308 1 6 HX616 1 7 Installation 2 5 Main Board Component Location HX 1224 2 8 HX308 2 6 HX616 2 7 Maintenance Procedures 4 1 Manager Secretary Pairs 1 26 Index ii Message Waiting 1 27 Microphone Mute 1 28 Mixed External Line 1 22 Music on Hold 1 29 N Night Service 1 29 Numbering Scheme 1 4 ODX Lines 1 15 Cabling 2 22 Off hook Signalling 1 1 8 On hook Dialling 1 28 Operator Station 1 15 P PABX Recall 11 22 Paging 1 24 Powerfail Lines 1 15 Programmable DSS Keys 1 28 Programmable Function DSS Keys 1 28 Programming Codes 3 2 Commands 3 3 Data Entry 1 30 Levels 1 30 System 3 1 R Recall Display 1 20 Repeat Dialling 1 22 Repair Procedures Keystation 4 9 Main Equipment 4 9 Flow Charts 4 9 Power Supply 4 9 Dec 93 Issue 2 Selection keys HX308 1 1 2 HX616 1 12 HX1224 1 14 Single Line Telephones 1 14 Speed Dialling 1 24 Station Based Amplifier 1 17 Station Groups 1 30 Station Self Test 1 28 Station Signals 1 3 2 System Block Diagram 1 3 Capacities 1 2 Characteristics 1 3 1 Programming 3 1 Signals and Tones 1 3 2 T Test Points 4 7 Test
7. connect the first two or three outside lines to Single Line Telephones Unless one of these facilities is provided calls cannot be made or received under powerfail conditions If power failure occurs the system will retain all programmed data for a minimum of 48 hours Page 9 2 issue 2 Issue 2 Page 9 3 Revision History Amendment Selection Keys IL02 labelling amended Selection Keys L03 labelling amended issue 3 Q a 2 6 2 1 10 Direct Station Select Keys Attribute Meaning table revised 2 1 12 Single Line Telephones Extra features codesincluded in table Second note added 2 1 13 Service Tones Rapid Second meaning added Repeating Door Unlock HX308 only DI Q gt an Note re Single Line Telephones added Transferring Call Transferring in Voice Call added Divert AIl Calls 2 sec wait added to procedure Manager Secretary Pairs Use of FLASH key amended wo n cn MN 0101 R02 A Access Barring 1 20 Alarm Reminder 1 24 Alternative Point 1 22 Austel Permit Label 2 3 Automatic Pause Insertion 1 28 Automatic Release 1 2 3 B Background Music 1 24 Battery Backup 1 15 Busy Lamp Field 1 25 Buzz 1 26 C Cabling 2 12 Ancillary 2 22 Door Station 2 23 Exchange Lines 2 20 Expansion Boards 2 19 External Paging 2 2 3 Keystations 2 20 Music on Hold MOH 2 22 Powerfail Lines 2 24 Single Line Telephones 2 2 1 Station Based Amplifi
8. LED will glow Dial the required Zone number PAGING ZONE 2 PAGING ZONE 2 e Make the Paging announcement including the station number Mon 11 Jan 09143 To Retrieve a Call After Hearing a Paging Announcement LINE 2 e Replace the handset e At any station press the slowly flashing LINE key OR Dial 1 followed by the station number that made the Paging Call Issue 2 Page 5 7 Gettmg fo Know Your Commander meter Direct Transfer HX308 Only A call may be transferred directly to another station using the DSS keys To Transfer a Call Using the DSS Keys e Ask the caller to wait LINE 02 e Press the required DSS key Hear the ringing tone e Replace the handset Mon 11 J a n 89 43 OR Wait until the station answers announce the call and replace the handset To Return to the Call Without Completing the Transfer e Press the LINE key the LINE 02 caller is waiting on Recall from Transfer If the call was transferred without announcement and is not answered within a preset period usually 90 seconds the call will revert to the station that made the transfer To Answer a Recall FromTransfer Hear theringing tone RECALL FR ow TRSF e Lift the handset LINE 2 Page 5 8 issue 2 6 Paging and Conference Calls Getting to Know Your Commander Commander HX Paging Calls Paging calls can be made through the speakers of idle keystations or if connected through an exte
9. OK Selection keys 13 to 24 secILO2 are allocated as Speed Dial keys e Press the key to return Mon il Jan 09 45 Personal Speed Dial numbers 00 to 1 1 are assigned to these kevs to Idle mode To make a call using one of these keys simply press the SPD key ee Usc the HOLD key to delete an entry An outgoing line will be selected and the number dialled Page4 4 Issue 2 issue 2 Page 4 5 Getting fo Know Your Commander Commander HX Commander HX Gefting to Know Your Commander Commander HX616 PABX Access Selection keys 7 to 24 see ILO3 are allocated as Speed Dial keys When PABX lines are connected to the Commander HX as well as Personal Speed Dial numbers 00 to I7 are assigned to these keys ordinary PSTN lines special consideration must be given when To make a call using one of these key select a free Outside line stoning And using ppead Dial aumbers and then press the required SPD key The stored number will be All Speed Dial numbers must be stored with the PABX access code dialled The system will recognise the type of line selected and will either e Ignore the PABX access code if a PSTN line is selected OR e Insert a pause after the PABX access code if a PABX gar Selection keys 7 to 22 are dual function keys When one of these keys is pressed without selecting an Outside line it will function as DSS key line is selected Commander HX1224 Selection keys I3 to 24 see ILO are allocated as Speed Dial Keys
10. outside line call for up to10 seconds after the last digit has been sent we The range of codes in this table is indicative only Any keystation operation described in this user guide that has a dial code associated can bc performed from an SLT Page 1 72 issue Issue 2 Page f 13 Getting to Know Your Commander Commander HX Commander HX Getting to Know Your Commander Answering Calls Outside Calls intercom Calls To Answer an Intercom Call Ringing at Your Station e Hear ringing CALL FROM STH25 e Lift the handset CALL FROM STN25 Replace the handset at the Mon l1 Jan 09 43 end of the call WF If a call is made to your station while you are on another call you will hear a short burst of ringing and the display will show CRLL FROM STN25 To Answer an Intercom Call Ringing at Another Station e Press the flashing DSS key CALL FROM STH25 To Answer an Intercom Call Ringing at Another Station within Your Station Group Press the flashing DSS key CALL FROM STH25 OR Lift the handset Press the PICKUP key CALL FROM STN25 OR Dial 11 To Answer an Outside Call Ringing at Your Station Hear ringing LINEBZRINGING e Lift the handset LINEB2Z To Answer an Qutside Call Ringing at Another Station Press the flashing red LINEO2 LINE key To Answer an Outside Call Ringing at Another Station within Your Station Group e Press the flashing red LINE kev OR Lift the handset Press the P
11. required DSS key STN25 OR Dial the station number Hear ringing tone e Replace the handset OR Wait until the station answers announce the call and then replace the handset To Return to the Call Without Completing the Transfer e Press the LINE key the LINE 2 caller is waiting on OR Press the TRANS key To Transfer a Call Using Voice Call e Ask caller to wait Press the Hold key e Press required DSS key twice e When called person responds advise which line key to press Issue 2 Page o 5 Getting to Know Your Commander Commander HX Page 5 6 Transfer to a Busy Station To Transfer a Call to a Busy Station e Ask the caller to wait e Press the TRANS key Hear the transfer tone e Press the required DSS key OR Dial the station number TRSF CALL BACK 2 5 Hear the busy tone Mon 11 Jan 89243 When the called station becomes free the call will be connected to that e Replace the handset station 88 If an outside line call is transferred to your station while you are engaged on another call you will hear a short burst of ringing and the display will show TRSF CALL BACK 2 1 Issue 2 Commander HX Getting to Know Your Commander Transfer with Page ToTransfer a Call After a Paging Announcement LINE 2 PAGING ZONE e Ask the caller to wait e Press the PAGE key Hear the Paging tone The incoming call is automatically placed on Common Hold and your HOLD
12. sent intone format Decadic dialling automatically resumes on the next call 5 When a CDR is connected to the system all dialled digits including any passwords are recorded Issue 2 Page 7 9 Getting to Know Your Commander Commander HX Divert All Calls Divert All Calls allows a keystation user to divert all incoming calls to another nominated station To Divert All Calls to Another Station e Press the DIVERT key SET DIVERT and wait 2 seconds e Dial the station number to DIVERT ALL 25 receive your calls e Press the key Mon 11 J a n 09 43 While divert is set the DIVERT LED will glow and interrupted dial tone is heard when the handset is lifted To Cancel Divert All Calls e Press the lit DIVERT key SET DIVERT and wait 2 seconds The display will change after DIVERT ALL 25 one second e Press HOLD MON IL JRN 99 43 The Divert LED goes out and Divert All Calls is cancelled Page 7 10 Issue 2 Commander HX Getting lo Know Your Commander Do Not Disturb Do Not Disturb DND allows you to block all intercom and Paging calls to your station To Set Do Not Disturb e Press the DO NOT DISTURB DND FUNCTION key The DND FUNCTION LED will glow while DND is set and callus will receive busy tone To Cancel Do Not Disturb ePress the lit Mon i1 J a n 09 43 DND FUNCTION key 88 If your station is a manager station and has a secretary assigned
13. ICKUP key LINE 2 OR Dial 11 Getting to Know Your Commander Commander HX Door Station Calls To Answer a Door Station Call Ringing at Your Station e Hear ringing e Lift the handset To Answer a Door Station Call Ringing at Another Station within Your Station Group Lift the handset e Press the PICKUP key OR Dial 11 m After the call button is pressed on the Door Station Music On Hold is heard at the Door Station for up to 5 seconds If the call is not answered during this period the call is cancelled The display on the HX308 indicates DOOR only Door Unlock HX308 only If an electronic door lock has been connected it can be operated from your station While You are Connected to the Door Station e Dial 1 to unlock the door issue 2 eee ___ Getting to Know Your Commander Commander HX Making Calls Intercom Calls To Make an Intercom Call e Lift the handset STN25 If the station is free and ringing is heard the DSS key may be e Dial the station number OK Press the appropriate DSS key pressed again The call is converted from a Signal call to a Voice call The called station is automatically activated in Handsfree mode and two way conversation may take place Intercom Call back If the station you call is bus gt you can activate this feature to call you back when that station becomes free To Set Intercom Call back when a Called Station is Busy
14. Indicates the duration of the call in hours minutes and seconds hr min sec Station Number Indicates the number of the station making or receiving the call Dialled Number DIALED Indicates the digits dialled on an outgoing call The CDR Column 9 RING may be programmed to strip the last two digits of a dialled number to maintain privacy Not Used Column 10 Not Used AC Issue 2 Page 7 7 Getting to Know Your Commander Commander HX Confidence Tone This facility confirms the registration of each valid key press at a keystation When activated a low level tone is heard by the user as each key is pressed A tone is not given if the pressed key is not a valid option To Activate ConfidenceTone e Press the key PROGRAM CODE e Dial 14 e Dial 1 ENABLED Press the key Moni J a n 09 43 To Disable ConfidenceTone e Press the key PROGRAM CODE KEY TONE DISABLED Mon 11 Jan_69 43 e Dial 14 e Dial 0 e Press the key Page 7 8 Issue 2 Commander HX Getting lo Know Your Commander Decadic to Tone Dialling When dialling out on a Decadic pulse line you can switch the station to tone DTMF dialling This albws access to facilities such as telephone banking computer services networks etc To Change From Decadic toTone Dialling e Call the required service When the service answers e Press the key Any digits dialled now will be
15. PROGRAM CODE e Dial 55 YY MM DD W HH MM e Dial the new Date and Time e Press the key The displav scrolls left as the digits are entered YY Last two digits of the year MM The month 01 12 DD The day of the month 0 I 3 1 W The day of the week 0 Sunday I Monday 2 Tuesday 3 Wednesday 4 Thursday 5 Friday 6 Saturday HH The hour of the day 00 2 3 MM The minute of the hour 00 59 Mon 1 1 Jan 09 43 The si stem automatically updates all the display Stations e Press the key Issue 2 Commander HX Getting to Know Your Commander Night Service issue 2 The Night Service function which is assigned by the installing technician allows the following programmable facilities to be changed for different parts of the day e The ring allocations for incoming outside line calls The class of restriction for each station To Activate Night Service at Station 21 Press the NIGHT MODE DND FUNCTION key Th DND FUNCTION LED flashes To Return to Day Mode e Press the Mon 1 1 Jan 99343 DND FUNCTION key Page 8 3 Getting to Know Your Commander Commander HX Storing Common Speed Dial Numbers Station 2 1 can store the Common Speed Dial numbers that are accessed bv all stations To Store Station Speed Dial Numbers e Press the key PROGRAM cope e Press the MEMORY kes STN SPD DIAL OR Dial 7 e Dial a Speed Dial number SPD36 20 to 99 e Dial the number
16. ammable Direct Station Select DSS e Press the required selection KEYZ6 PAGE keys kev 13 to 30 OR For example 26 Personal Speed Dial keys 1 to 12 The display shows the station function already assigned to that Keys 25 to 30 User programmable key Direct Station Select DSS keys OR die i e Enter the required station KEY26 PRGE SS number 2 to 44 For example 35 e Press the key to return Mon 11 Jan 09 43 to Idle mode Function keys Page 1 6 Issue 2 Issue 2 Page 1 7 Getting to Know Your Commander Page 1 8 To Assign a Feature to a Function Key PROGRAM CODE Press the key Enter the Command number 16 Press the required selection key 25 to 30 For example 26 Commander HX KEY265 35 The display shows the station unction already assigned to that key Enter the required station number 11 to 16 For example 12 PAGE Press the key to return to Idle mode KEV18 2612 Mon 11 Jan 09 43 Issue 2 Commander HX Gettmg to Know Your Commander Issue 2 Handstree and Off hook Operation The Commander HX keystations have a built in loudspeaker and an additional microphone that enables the keystation to be used in either Off hook mode or Handsfree mode In the Off hook mode the handset is used and the loudspeaker is turned off In the Handsfree mode the handset is left On hook and the SPKR key is used to activate the station Progress of the call an
17. d conversations is heard through the loudspeaker To return to the Idle mode from Handsfree mode press the SPKR key 8 In the following instructions for use of your keystation the term Lift the handset may also be read as Press the SPKR key to proceed in Handsfree mode Page 1 9 Getting to Know Your Commander Getting to Know Your Commander Commander HX Commander HX Direct Station Select Keys line Keys Each outside line has a dedicated LINE key which provides single button access to that line Each LINE key has an associated two colour LED that shows the status of that line Direct Station Select DSS keys provided single button access to other stations on the system Each DSS key has an associated red LED which shows the station status Attribute Meaning Free Free On Flashing Ringing Steady In use at another station Red Busy Flashing On Common Hold at another station Steady In use at this station The Commander HX308 and HX616 systems have one DSS key Slow Flashing On Common Hold at this station FOR AO SAN On Fast Flashing Ringing or on Exclusive Hold at this Station The 12 DSS keys on the Commander HX1224 keystation have at default the first 12 stations assigned to them These may be changed The LINE keys can be used in either Handsfree or Off hook mode by programming Pressing the key while the station is idle will activate the station and The DSS keys can be
18. diotevsdecbiavtigaeaietisr euieseaudsnatehad ss 4 5 PABA ACCESS sos ondaiimsatnameatiaisnanrdsyadilecsiakiakirnamatequsieet 4 7 5 Holding and Transferring Calis Holding 8 ARE een RR RE ROERO bielle Cillian Mercon Cale Transferring Calls oriali esa Transfer to a Busy Station 00 LL Transfer Wit OOS iaia Direct Transfer HX308 Only 0000 LL Recall from Transfer 0 0 cece ce Li 6 Paging and Conference Calis Mera Comence Callie irradia 7 Other Facilities Access Barring Override i Alarm Retindef glia Single Alarm ria Daily Alarm coriacea Cancelling an ALAM orali Background Music L LL Call Detail Recorder CDR cece cece cece eee ees Output Format sai Confidence Tone ccccc ec ec cence ee eeesesaeeeeeeeeeeneaeaees Decadic to Tone Dialling lara Divert All Calls iii Do Not DSi alain Facsimile rai raga boia li Group Liscio alii Headset OPrldli0la ssilaoa Intercom Answer Mode 5 2 5 2 5 4 5 5 5 6 5 7 5 8 5 8 6 2 6 3 6 3 6 4 LIA Re TA 7 16 Line Failure Monitoring 2 2 2 2 2 0000 eee 7 17 Manager Secretary Pulissrinn i 7 17 Message Waiting o o eoo 7 18 Microphone Mute ooa e 00000 eee eee 7 19 8 Station 21 Date and Time 4 6 444 464 si d tupia sona LR ES 8 2 Night SEPVIOE sarsicce pa pira 8 3 Storing Common Speed Dial Numbers
19. e to make a second call The held caller will hear music while on hold If the held station hangs up the Hold will be cancelled Intercom Calls can only be placed on Common Hold allowing any station to retrieve the held call To Place a Call on Common Hold e Ask the person to wait e Press the Hold key HOLD STN25 Hear confirmation tone then internal dial tone The display will go blank after 2 seconds The Hold LED will be lit while the call is held The DSS key on all keystations will slowly flash red to indicate the keystation is being held To Retrieve a Call from Common Hold e Press the slowly flashing red STN25 DSS key at any keystation Recall from Hold If a call is not retrieved from Hold within a preset period usually 90 seconds a reminder signal will be given e The station will ring for 30 HOLD RECALL 2 5 seconds e Lift the handset STN25 WF If the call is not answered within the 30 seconds the held call will be cancelled Page o 4 Issue 2 Commander HX Getting to Know Your Commander Transferring Calls An outside call may be transferred to another station either with or without announcement If the call is transferred without announcement and is not answered within a preset period the call will revert to the original station To Transfer a Call to a Free Station e Ask the caller to walt LINE 2 i e Press the TRANS key Hear the transfer tone e Press the
20. er SBA 2 2 Call Detail Recorder CDR 2 28 C D R 1 17 Installation 2 29 printout 2 28 Programming Options 2 29 Centel Easycall Compatibility 1 28 CHAMP Connector Positions 2 12 Wire Allocation HX 308 2 14 Wiring 2 1 3 Wire Allocation HX 1224 2 17 Wire Allocation HX 616 2 15 Class of Restriction 1 20 Clock Display 1 26 Conference 1 20 Confidence Tone 1 2 6 CPU Board 2 9 Dec 93 Issue 2 Index D Data Protection 1 28 Data devices 1 28 Data Line checking 2 3 1 Decadic to DTMF 1 20 Divert All Calls 1 26 Direct Station Selection 1 2 3 DIP Switch Setting 2 10 Door Station 1 15 2 23 programming 2 24 Door Lock 1 15 Unlock 2 24 Do Not Disturb DND 1 26 Enhanced Network 1 22 Exchange Line 1 20 1 22 Exclusive Line 1 26 External Music Source 1 15 External Paging 15 Earthing System 2 2 Expansion Board Component Location 2 9 Installation 2 5 Facsimile 1 18 Facsimile Machine 1 16 G Group Listening 1 26 H Handset Volume Level 1 26 Handsfree Conversation 1 26 Headset 1 17 Hold 1 18 Hold Recall 1 1 8 Index i HX1224 Main Equipment 1 8 HX308 Main Equipment 1 6 HX616 Main Equipment 1 7 Incoming Calls 1 18 Incoming Ring 1 18 Ring Group 1 18 Ring Mode 1 18 Ring Tone 1 26 Ring Volume 1 18 Installation Checklist 2 4 Integrated Services Digital Network ISDN 1 28 Intercom Call 1 24 Intercom Call back 1 24
21. he intrusion tone e The conference can now proceed 88 While in conference only the convenor has CONF 25 27 displayed other stations have CALL FROM 22 displayed Issue 2 Pageb3 Getting to Page 6 4 Know Your Commander Commander HX External Conference To Make a Conference Call with One External andTwo Internal Parties e Call the outside party and LINE92 8183888 advise of conference call e Press the CONF key CONF I Confirmation tone is heard and the outside party is placed on Hold e Call the internal party STN25 e Press the CONF key CONF Confirmation tone is heard and the 2nd station is placed on Hold e Press the CONF key CONF 62 25 27 All parties hear the intrusion tone The conference can now proceed Issue 2 7 Other Facilities Getting to Know Your Commander Commander HX Access Barring Override At installation stations are allocated a Class of Restriction This limits the numbers that can be dialled from cach station and is called Access Barring Access Barring Override is used to bypass this restriction To Override Access Barring e Press the SPKR key e Dial 12 TOLL PASSWORD e Enter the Password TOLL PASSWORD Internal dial tone is heard e Access an outside line LINE9Z 88111555 The call will not be subject to Access Barring The override will e Dial the required number only be valid for one call the above procedure must be re
22. ivate Background Music e Dial the required time 24hr format While the station is idle e Press the HOLD key MonllJ a n 09 43 The display scrolls to the left as digits are entered Music zs heard through the loudspeaker Press the TRANS ALM key Man 1 1 Jan 89 43 Background Music is cancelled if the station is used to make or Four digits must be entered The TRANS ALM LED glows At the set tame rapid ringing is heard for 10 secs or three bursts if the station zs busy The station returns to idle and the TRANS ALM To Cancel Background Music LED continues to glow while the Daily Alarm is set Press the HOLD key Mon 11J a n 99343 Cancelling an Alarm To Cancel a Reminder Alarm e Press the TRANS ALM key receive a call e Dial 1 to cancel Single Alarm Dry RLMI2 39 OR Dial 0 to cancel Daily Alarm The current Alarm set time is displayed e Press the Hold key Mon 11 Ta n 09 43 The alarm 1s canceled the station returns to Idle and the TRANS ALM LED goes out Page 7 4 Issue 2 issue 2 Page 7 5 Getting to Know Your Commander Call Detail Recorder GDR Call Detail Recorder CDK output is available on the HX6 16 and HX1224 systems and provides call record information A printer Commander HX Call Management System CMS or Telephone Information Management System TIMS can be connected to this output to print or store the information CDR Output Format The following is a
23. lso be used This facility allows you to access previously stored numbers by places a DTMF in the Speed Dial number dialling a short code Speed Dial numbers fall into two categories places a DTMF in the Speed Dial number Personal Up to 20 numbers may be stored for each station FLASH places a Timed Loop Break TLB in the Speed These numbers are stored by you at your station Dial number Common Up to 80 numbers may be stored for use by any REDIAL places a pause in the Speed Dial number station within the system These numbers can only be stored by station 2 1 To Call a SpeeQi amp Number Speed Dial numbers arc numbered from 00 to 99 e Lily henset 00 to 19 are Personal for cach station e Press the MEMORY key SPEED DIAL 20 to 99 are Common Hear the confirmation tone To Store Speed Dial Numbers P e Dial the speed dial code 00 SPEED DIAL e Press the key PROGRAM CODE to 99 Press the MEMORY key STN SPD DIAL The number 1s automatically LINE 2 8183888 n dialled Dial 17 e Dial a Speed Dial number ISPD12 oo Ns Speed Dial Keys 00 to 19 The Speed Dial SPD keys provide single button access to Personal Speed Dial numbers e Dial the number to be stored PELI Pelesees Each keystation has a number of SPD keys the allocation and use and press the MEMORY key of these keys depends on the system model to which the station is connected e Enter the next number to ISPD13 be stored Commander HX308
24. mmander HX Page 7 4 Selection Keys For each system the allocation of functions to the selection keys varies The following layouts show the functions allocated to each selection kev 9 Keystation labels are supplied with each system indicating the key function layout for that system The HX1224 also has supplied two labels for the Operator station station 2 1 On these labels the last 18 keys are blank Commander HX308 _ m o o o o o iE LINE 1 LINE 2 LINE 3 FAX DSS 21 DSS 22 o o o o o i DSS 23 DSS 24 DSS 25 DSS 26 DSS 27 Oss 28 Sc cui es E m o o o 9 a Il SPDI SPD 2 SPD 3 SPD 4 SPD 5 SPD 6 d o o o o o IE SPD7 SPD 8 SPD 9 SPD 10 SPD 11 SPD 12 MEMORY PAGE CALLBACK PICK UP DIVERT CONF Selection Key Assignment for the HX308 Keystation L02 The selection keys on the Telecom Commander HX308 kcystations are assigned the following functions Keys 1 to 3 Outside line keys 1 to 3 Key 4 Fax kev Keys 5 to 12 Direct Station Select DSS keys 1 to 8 Keys 13 to 24 Personal Speed Dial keys 1 to 12 Keys 25 to 30 Preset function keys 1 to 6 issue 2 Commander HX Getting to Know Your Commander Commander HX616 LINE 2 LINE 3 LINE 4 LINE 5 o SPDI SPD2 SPD3 SPD4 SPD5 SPD6 OOo o SPO7 SPOS SPD SPO10 SPO SPD13 MEMORY CALL BACK PICK UP DIVERT CONF Selection Key Assignment for the HX616 Keystation IL03 The selection keys on the Telecom Co
25. mmander HX6 16 keystations are assigned the following functions Keys 1 to 6 Outside line keys 1 to 6 Keys 7 to 22 Dual function Direct Station Select DSS keys OR Personal Speed Dial keys 1 to 16 Keys 2 3 and 24 Personal Speed Dial keys 17 and 18 Keys 25 to 30 Preset function keys 1 to 6 issue 2 Page 1 5 Getting 1o Know Your Commander Commander HX Commander HX Getting 1o Know Your Commander Commander HX1224 Programmable Selection Keys HX1224 only Selection keys 13 to 24 are dual function keys the DSS facility can H if o o o o o Il be programmed to access any station LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 Selection keys 25 to 30 are programmable as either DSS keys or HT o o o o o Banc k LINE LINE 8 LINE 9 LINE 10 LINE 11 UNE 12 Uncuon Keys e_ Ed EL _ _Fi _F_ _E H i i A o n m 5 if The following codes are used during programming SPDI SPD2 SPD3 SPD4 SPDS SPD6 j DE To Il Memory Speed Dial SPD 12 Page 13 Call back MEMORY CALLBACK PICK UP DIVERT 14 Pick up 15 Divert 16 Conference Selection Key Assignment for the HX1224 Keystation IL04 21 to 44 DSS keys for stations 2 to 44 To Assign a Station to a DSS Key The selection keys on the Telecom Commander HX1224 keystations e Press the key PROGRAM CODE are assigned the following functions e Enter the Command KEY PROGRAMMING Keys 1 to 12 Outside line keys 1 to 12 number 16 Keys 13 to 24 Dual function Progr
26. nue dialling the e Lift the handset req uired number E if you dial 0 to access a line the system monitors the last line and you will only receive a Call back when it becomes free Door Station Calls When a call is made to a Door Station no tones arc heard at the Door Station This feature can be used to monitor activity in the vicinity of the Door Station To ensure that no sound is sent from your keystation use the MUTE key Door Station on the Commander HX308 To Make a Door Station Call e Dial 193 DOOR e Lift the handset Door Stations on the Commander HX616 1224 To Make a Door Station Call Var OS e Dial 193 DOOR ID DOOR ID e Lift the handset e Dial the Door Station number 0 or 1 Page3 4 Issue 2 Issue 2 Commander HX Getting to Know Your Commander Door Unlock HX308 only If an electric door lock has been connected it can be operated from your station While You are Connected to the Door Station e Dial 1 to unlock the door s amp This feature is not available from Single Line Telephones Page 3 5 4 Automatic Dialling Getting 1o Know Your Commander Commander HX last Number Redial To Automatically Redial the Last Outside Number Dialled from Your Station e Lift the handset Press the REDIAL key LINE 2 8183888 The system automatically redials the last outside number war You can use the REDIAL key after pressing the SPKR key or a f
27. or decreases the handset loudspeaker and ringing volume SPKK Enables or disables the handsfree mode MW Used in conjunction with the Message Wait Facility REDIAL The Redial kevis used to redial the last number called or while listening toring busy tone on an outside line call willinitiate Automatic Redial FLASH Used to recall a parent PABX Also withnetwork facilities such as Telecom s Centel and EasyCall 9 IO 11 12 16 17 Getting fo Know Your Commander Keystation Key Description HOLD Used to place outside line and intercom calls on hold Alsoin the idle mode pressing the Hold key will turn the Background Music on and off MEMORY Used to access memory functions PAGE Used to access the paging facility CALL HACK Pro ides an automatic call back hen busy stations or lines become free PICK UP Picks up calls ringing at other stations in the same station group DIVERT Usedto temporari ly transfer Incoming calls to another station CONF Used to ret up a conference Dial Keys Used to access numbers and functions within the system and Via the PSTN Selection Keys DSS Direct Station Select keys access other stations within the system Associated LEDs indicate the statusof the station 1e Busy Ringing or Idle SPD Personal Speed Dialkeys give one touch dialling facilities Getting to Know Your Commander Co
28. peated to make a second call Page 7 2 Issue 2 Commander HX Getting to Know Your Commander Alarm Reminder You can set a reminder alarm to sound at a preset time There are two types of alarms available e The first alarm is used for a single occasion and is cancelled automatically after the alarm rings e The second type of alarm is used for a daily reminder and operates each day at the same time until it is changed Single Alarm To Set the Single Alarm e Press the TRANS ALARM key RLARME Dial 1 DAY RLM HH MM e Dial the required time 24hr format Four digits must be entered The display scrolls feft as the digits are entered e Press the TRANS ALM key Monit Jand9 43 The TRANS ALM LED will glow At the required time rapid ringing is heard for IO seconds or three bursts if the station is busy The station returns to idle and the TRANS ALM LED goes out To Reset the Alarm Before the 10 seconds Lift the handset PF Issue 2 Page 7 3 Getting lo Know Your Commander Commander HX Commander HX Getting to Know Your Commander Daily Alarm Background Music To Set a Daily Alarm If your system has access to music from an external source this e Press the TRANS ALM key ALARM music can be played through your keystation speaker while the station is idle If an external music source is not available then the Dial 0 DAILY RLMHH MM internal Music On Hold chimes will play To Act
29. ree LINE key or after dialling 0 If you press the REDIAL key while the station is in the Idle mode a free outgoing line is automatically selected and the last number redialled Paged 2 Issue 2 Commander HX Getting to Know Your Commander Repeat Dialling If you receive a busy signal or your call is unanswered after making an outside call you can set your station to automatically retry the number up to 3 times at 30 seconds intervals During this waiting period the outside line that was selected is reserved for you and appears busy to all other stations However an incoming call on this line takes priority and the automatic redial will be cancelled When Repeat Dialling is activated the REDIAL LED flashes slowly To Set Repeat Dialling Listen to Busy or Ring tone LINE 2 8183888 e Press the REDIAL key and AUTO REDIRL i hang up e Wait 30 seconds Your call is automatically LINE 2 8183888 redialled If there is still no answer or the number is still engaged the call is released and retried in 30 seconds When the called person answers e Lift the handset The call is released if notanswered within 10 seconds W Automatic redial is attempted three times and then cancels To Cancel Repeat Dialling e Lift and replace the handset Issue Page4 3 Getting to Know Your Commander Commander HX Commander HX Getting to Know Your Commander Spe ed Dialling When storing numbers the following keys may a
30. rnal public address system Paging calls can be directed to 1 of 3 Internal Zones e All Internal Zones e External Zone e All Zones To Make a Paging Announcement e Lift handset Press the PAGE key Hear the confirmation tone e Dial required zone number PAGING ZONE 2 0 All Internal Zones Internal Zone 2 Internal Zone 2 3 Internal Zone 3 4 External Zone 5 All Zones see Note I Hear the Paging tone see N ote 2 e Make your announcement PAGING ZONE 2 e Replace the handset Non 11 Jan 09 45 Note 1 Pressing the PAGE key twice will select All Zones paging Note 2 If no Paging Tone is heard the paging call will not be successful This will happen if all the stations in a zone are busy If a station is busy the Paging call will not be heard over that station s speaker SE SITs cannot receive Paging calls Page 6 2 issue 2 Commander HX Getting to Know Your Commander Conference Calls You can set up a Conference call with up to three people This can include one outside party and or one Single Line Telephone Internal Conference To Make a Conference Call withThree Internal Parties e Call first station STN25 Press CONF key CONF Firstystation is placed on Hold and the confirmation tone 1s heard e Call second station STN27 Press CONF key Second stationis placed on Hold ond the confirmation tone is heard e Press CONF key CONF 25 27 All statrons hear t
31. s Functional 4 1 Station 4 6 Station Self Test 4 1 System 4 2 Time and Date Setting 1 28 Transfer 1 19 Transfer Number Display 1 20 Two Colour LED Indication 1 28 Dec 93 Issue 2 Index iii Addendum 1 Page tem Change 4 Numbering Scheme Revised table Note re SLTs added IL06 Key Assignment HX308 Revised drawing labelling change I 11 IL07 Key Assignment Revised drawing labelling change HX616 1 12 ILO8 Key Assignment Revised drawing labelling change HX1224 13 Door Lock Text revised 1 14 Headset Headset must suit telephones with dynamic transducers Alternative Carrier Preselection code may be up to four digits Use of FLASH key by manager station to buzz secretary 1 19 Do Not Disturb DND blocks ALL intercom and paging calls including assianed secretary Interface Specifications Add NO PARITY to Serial Interface Keystation LED functions DSS Revised Table Key Door unlock from kevstation clarified 2 26 Keystations Wall Mounting Revised Table 3 2 Programming Codes System Reset not available in all versions of software Set Divert Example Cancel Revised procedure System Reset Note added f 3 25 Carrier Preselection Code Revised text reapplication of Access Barring Code may De up to four digits Note re Class of Restriction added Input Data range revised to 0 255 Transfer Recall Time Input Data range revised to 0 255 Alarm Duration Time Inpu
32. s both sides of a conversation to be heard over the loudspeaker To Activate Group Listening e Make a call using the LINE 2 handset Press the FUNC 1 D DND FUNCTION key lt Dial 0 GROUP LISTENING The keystation speaker turns on e Continue the conversation GROUP LISTENING using the handset 88 Group listening is de activated automatically when the call is terminated To De activate Group Listening While a Conversation is in Progress e Press the FUNC 1 nD DND FUNCTION key Dial 0 Hon iL Taw parts The keystation speaker turns off and the conversation may be contin ued as normal Issue 2 Page 7 13 Getting to Know Your Commander Commander HX Headset Operation A kcystation handset may be replaced by an Austel approved headset When connected and activated the SPKR key is used to perform the Off hook function To Activate Headset Mode e Press the key PROGRAM CODE e Dial 15 HEADSET MODE e Dial 1 ENABLED Press the key Mon 1 1 Jan 09 43 To De activate Headset Mode e Press the key PROGRAM CODE e Dial 15 HEADSET MODE e Dial 0 DISABLED e Press the key Mon 1 1 Jan 09 43 BE While in Headset mode the station cannot operate Handsfree Page 7 14 issue 2 Commander HX Getting to Know Your Commander Intercom Answer Mode A keystation user may choose to have incoming intercom calls signalled by one of the following modes
33. sample of a CDK printout for an HX616 Fach page contains up to 50 call records The title and column headings arc printed at the top of each new page 88 If the printer etc fails runs out of paper or the connection is broken for some reason then some call records will be lost lt lt STATION MESSAGE DETAIL RECORDING gt gt COMMANDER HX 616 CLASS INC 01 OTG INC 03 OTG 04 INC 0 INC 06 OTG 07 OTG Column 1 Column 2 CLASS Page 7 6 DATE 02 07 93 02 07 93 02 07 93 02 07 93 02 07 93 02 07 93 02 07 93 02 07 93 TIME 1007 03 10 09 43 10 1507 10 18 14 10 24 33 10 25 54 10 21 19 10 31 03 Call Number The call records are numbered sequentially from 00 to 49 on each page Class of Call The Class or type of call is show n as follows LINE DUR 03 00 01 55 02 000434 03 00 02 10 04 00 01 15 02 00 00 17 02 00 01 43 06 00 08 27 03 00 02 22 Incoming Call Outgoing Call INC OTG ST DIALED RING AC 8183888 001112129792727 092583696 11661 Issue 2 Commander HX Column 3 DATE Column 4 TIME Getting to Know Your Commander Date of Call Indicates the date the call wasrecorded in the format Day Month Year Time of Call Indicates the start time of the call in 24 hour format hr min sce Column 5 Line Number LINE Column 6 DUR Column 7 ST Column 8 Indicates the number of the outgoing line in the system Duration of the call
34. t Data range revised to 0 255 Dec 93 Issue 2 Addendum
35. tation MW LED flashes The display goes blank after 2 seconds the call is cancelled and dial tone is heard If a Message Waiting Signal is left on Your Keystation e Press the MW key MSG 25 21 The display shows the number of the station s that set M essage Wait To Return a Call to the Station that Set Message Wait e Lift the handset I e Press MW STN25 A call 1s made to the keystation that left the message The MW LED on each keystation only goes out whenthe call is answered To Cancel a Message Waiting on Your Station Without Calling Back e Press the lit MW key twice Monil Jan 99 43 88 Single Line Telephones cannot receive messages and cannot leave messages at busy stations Page 7 18 Issue 2 Commander HX Getting to Know Your Commander Microphone Mute The MUTE key on your keystation is used to temporarily mute the station microphone during a conversation This facility may be required if you do not wish the caller to overhear a conversation taking place in the vicinity of the station To Mute the Microphone e Press the MUTE key The microphone is disabled and the M UTE LED glows e Press the MUTE key again to enable the microphone e MUTE can be used in either Handsfree or Off Hook mode Issue 2 Page 7 19 8 Station 21 Getting to Know Your Commander Commander HX Date and Time The system date and time can be reset at Station 2 To Set Date andTime
36. tions the LINE key will slowly flash red To Retrieve a Call from Common Hold LINEO2 e Press the slowly flashing green LINE key at your keystation OR Press the slowly flashing red LINE key at any other keystation 88 A call on Common Hold may be retrieved at any station Page 2 Issue 2 Commander HX Getting to Know Your Commander Exclusive Hold To Place a Call on Exclusive Hold e Ask the person to wait e Press the Hold key twice HOLD LINE82 Hear confirmation tone then internal dial tone The display will go blank after 2 Seconds The Hold LED will be lit while the call is held The LINE key on your keystation will fast flash green to indicate that this keystation is holding the call At all other keystations the LINE key will be steady red To Retrieve a Call from Exclusive Hold LINE 2 e Press the fast flashing green LINE key at your keystation Recall from Hold If a call is not retrieved from Hold within a preset period usually 90 seconds a reminder signal is given HOLD RECRLL 82 e The station will ring for 10 seconds e Lift the handset LINE02 i B If the call is not answered another timeout period will begin If the call was on Exclusive Hold the call will revert to Common Hold Issue 2 Page d 3 Getting lo Know Your Commander Commander HX Intercom Calls An Intercom call may be placed on Hold Your keystation is then fre
37. to be SPOI6 S1S3S899 stored and press the MEMORY key Enter the nest number to SPD37 be stored OR Press the key to return Mon 1 1 Jan 09 43 to Idle mode 8 Use the HOLD key to erase an entry If required Common Speed Dial numbers 00 to 59 can be exempt from Access Barring Page amp 4 Issue 2 9 General Information Getting to Know Your Commander Getting lo Know Your Commander Commander HX Commander HX Care of Your Commander Other Difficulties Commander telephones systems are manufactured to meet the If operating difhculties occur first check if power is available highest quality standards If difhculties persist call Service Difficulties on 132999 Follow these common sense guidelines to help maintain trouble free service e Handle your keystation with care avoid dropping or knocking it e Avoid subjecting the equipment to temperature extremes or damp steamy or greasy conditions e Never immerse the equipment in water Clean the surface with a slightly damp cloth Do not use detergents polishes or commercial cleaners e Do not tamper with your Commander in any way interference with its sensitive electrical components could render it unsafe to use Service Problems Power Failure To prevent loss of service during a power failure e A customer supplied Battery Back up facility can be connected to maintain full system operation OR An optional facility of the system will automatically
38. tside line that has failed or is not connected to the system an error tone is heard and the display shows NOT CONNECTED This line is then taken out of service and cannot be accessed by dialling 0 When the fault has been rectified and the line is successfully accessed by pressing the LINE key the system will return the line to Service HX1224 Only If a non equipped LINE key is pressed the display shows LINE BE NOT EXIST Manager Secretary Pairs When a station programmed as the manager station selects DND all calls to that station are automatically forwarded to the associated secretary station The secretary is the only station that can call to the manager s station while DND is selected While DND is not selected and the manager station is busy incoming calls will be transferred to the secretary When the manager station is in Idle mode the FLASH key can be used to signal or Buzz the secretary station This is an audible indication only no connection is made Page 7 17 Getting to Know Your Commander Commander HX Message Waiting Message Waiting allows you to notify a busy or unattended keystation that you would like that person to contact you A visual indication is left at the called kcystation To Set a Message Waiting Signal at a Keystation Make a call to the station e Press MW MSG SET STN 25 The MW LED at your keystation lights and the called keys
39. used in either Handsfree or Off hook mode Pressing a DSS key while the keystation is idle activates your kcystation in Handsfree mode and connects you to the desired connect you to the line in Handsfree mode station Page 7 10 issue Issue 2 Page f f Getting to Know Your Commander Commander HX Commander HX Getting to Know Your Commander Single line Telephones Audible Signals Single Line Telephones SLTs may be connected to Commander HX systems up to 4 on the HX308 up to 8 on the HX616 and up Signal Meaning to 16 on the HX1 224 Normal ring Outside call If you have an SLT the facilities and ue explained sa the Long repeating ring nemei following sections can be accessed by dialling the following codes Normal ring for ten seconds repeated every 9 Hold Recall seconds Feature Short burst ofring Call Waiting OR Call Pick up 11 Incoming intercom Access Barring Override 12 Password call in Voice mode Zone Paging 13 Last Number Redial 15 service Tones Speed Dial 16 Place call on Common Hold HF 17 Retrieve call from Hold 17 Lone meaning Program Personal Speed Dial Numbers 17 Continuous tone System dial tone Gall back HFN Long repeating tone Intercom ring tone Transfer HF Set Message Wait HE 191 Short repeating tone Error tone PABX Hook fiash HF 18 Slow repeating tone Busy tone Paging Sa SH HEJ Rapid repeating tone Transfer tone OR HF Hook flash Hold confirmation tone ws Hook flash will not be recognised on an
40. when DND is activated any calls to your station will be diverted to the secretary station The secretary can still call the manager even when DND is set ws Station number 2 1 does not have this facility issue 2 Page 7 11 Getting lo Know Your Commander Commander HX Facsimile Facsimile machines may be connected as stations to any of the HX systems The HX308 provides extra facilities as detailed below For the larger systems calls intended for the facsimile machine must first be answered and then transferred in the normal way HX308 Only On the Telecom Commander HX308 up to two facsimile machines may be allocated for one touch transfer An incoming call intended for the facsimile machine can be transferred by pressing the FAX key If two facsimile machines are used the call will be connected to the first free machine To Forward an Incoming Call Intended for the Facsimile Machine e Answer the incoming call LINE 2 Hear the fax tones e Press the FAX key LINE 2 i e Replace the handset Mon 11 Jan agi 43 The FAX LED indicates the status of the facsimile machines as follows Attribute Meaning Both facsimile machines free Both facsimile machines busy Flashing 1 of 2 facsimile machines busy Page 7 12 Issue 2 Commander HX Getting to Know Your Commander Group listening This facility enables the keystation speaker to be turned on while the handset is in use This allow
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