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1. E E Uy Google Play E OW OSTA A poet Lu NE W i p 74 a om Ausic Books Movies amp TV 26 Qustodio Tap Qustodio 0 Qustodio Parental Controls dod x ap Install Qustodio Parental Controls QUSTODIO LLC Qustodio yrs den n DESCRIPTION WHAT S NEW REVIEWS Qustodio User Guide 2015 Review the Permissions You must accept these permissions to use the app Click Accept amp download 2 Qustodio User Guide 2015 Q Qustodio Parental Controls Accept amp download Storage Modify or delete the contents of your USB storage System tools Retrieve running apps Phone calls Read phone status and identity Network communication Full network access Your personal information Read your Web bookmarks and history write web bookmarks and history gt See all v ap Allow automatic updating Open the Qustodio app ap Activate to activate the device administrator Tap have an account Qustodio m new to Qustodio have an account 28 Q Qustodio Qustodio User Guide 2015 Enter your email address and password Sign Up Password Re type passwora Enter a name for the device Review the Success screen and tap Finish Success http family qustodio com Things we have enabled for you Safe browsing is now active tnis device A weekly activity report will be sent to vou
2. 9 Qustodio Qustodio User Guide 2015 3 Managing Qustodio the online dashboard Qustodio s online dashboard is where you should go to monitor how users are using devices and Internet resources Here you can also define and change rules for each user The dashboard is accessible from any device with Internet access You do not need to have Qustodio installed on a device to access the dashboard 3 1 Accessing the dashboard For Families Go to https family qustodio com The following page is displayed New user Get Qustodio for free Enter a valid email address in the Email address field Enter the password in the Password field Click Log in 57 9 Qustodio Qustodio User Guide 2015 For Business amp Schools Go to https manage qustodio com The following page is displayed 2 Qustodio Enter a valid email address in the Email address field Enter the password in the Password field Click Log in 3 2 General overview 3 2 1 Activity summary The Activity Summary section provides an overview of the activities performed by each user They are represented in the form of a pie chart and the time spent on each of the activity is shown as percentage The Activity Summary tab provides the following information Search Activity Displays key search keywords used by the user in Google Yahoo Bing etc App Usage Displays the applications used as well a
3. A VIAOWwW VO dae ta tnl Ha view your Child s activity Or configure rules by visiting http family qustodio com Things we have enabled for you Read the iOS Setup Guide article and close the window when finished 37 9 Qustodio Qustodio User Guide 2015 If you do not have a Qustodio account Open the App Store on the device and Search for Qustodio Tap the FREE button es pepephone gt 10 30 qustodio 1 Result E Qustodio Safe Browser FREE Qustodio Qustodio A Q Tap Install es pepephone 10 30 um 4 qustodio 1 Result Qustodio Safe Browser INSTALL Qustodio Qustodio gt Open the Qustodio app on the device 38 Qustodio Tap l m new to Qustodio Qustodio m new to Qustodio gt Ihave an account gt Enter your name and email address twice Sign Up i Your name Your emall Re type your email Enter a password for your Qustodio account twice Qustodio User Guide 2015 39 9 Qustodio Qustodio User Guide 2015 Welcome Your password Re type password Enter a name for the device Device name 40 0 Qustodio Qustodio User Guide 2015 Select New user Device Set Up New user Enter the Child Info as requested and tap Next Child Info Child name Birth year 200 EES Gender Girl 41 9 Qustodio Qustodio User Guide 2015 Choose an
4. Qustodio Qustodio User Guide 2015 Install Qustodio a Software License Agreement Introduction Qustodio Terms and Conditions A License These terms and conditions Terms govem the access to and use of the Qustodio Platform and control panel Custodio Platform the Qustodio client Software Qustodio Software and Qustodio services Qustodio Services provided by Qustodo Technologies SL the Licensor Company or welus for all users Licensee or you and made available at hitoJ www austodo com The Qustodio Platform Software and Services are collectively referred to as Qustodio Please read the license terms below By using the Qustodio Software and registering for a Account you accept these terms Breach of any part of the Terms may result in suspension or termination of your Qustodio account If you do not agree to them then do not install use or copy Qustodio nor create any online Qustod o account O Destinatiog O Installatigl To be able to use Qustodio you must also create an online account at www qustodio com and accept the corresponding terms of use You affirm that you are fully able and competent to enter into these terms If you are Ce AN peri eii cart you affirm that you are acting in your professional capacity or on behalf of the companylentity that you represent When accepting this Agreement on behalf of a
5. m seve sets Click the Timezone Country dropdown list to select the required timezone Click Save Settings 4 6 6 Email notifications The Email notifications option allows you to define which reports you will receive Go to Settings gt Notifications The following page is displayed A Notifications Activity reports Use the settings below to select your email notification preferences You can choose to receive daily reports and or a weekly summary Daily report M4 Weekly summary AIJ Toggle the Daily and or Weekly summary option to Yes No to receive daily weekly notifications To unsubscribe from other email notifications newsletter special offers platform maintenance etc send us an email to unsubscribe qustodio com 105 Q Qustodio Qustodio User Guide 2015 5 Uninstalling Qustodio 5 1 Remove Qustodio from your devices 5 1 1 Uninstalling Qustodio from a Windows PC Go to Your Family Portal and to Settings Devices and remove the device from there On the computer go to Start gt Control Panel gt Uninstall a Program Double click Qustodio from the list or select Qustodio and click Uninstall 5 1 2 Uninstalling Qustodio from a Mac Go to Your Family Portal and to Settings Devices and remove the device from there Go to http www qustodio com download to download Qustodio for Mac Double click the dmg file to mount it The Uninstaller application Uninst
6. Need help EE 95 Q Qustodio Qustodio User Guide 2015 Protect individual users on a device with an individual Qustodio profile for each user This option enables you protect individual users on a device with specific Qustodio profile Go to Settings gt Devices Click Edit device options Click the dropdown list to select the profile Assign protection for accounts on this device 8 user ARUN profile v protection N O ARUN profile Daniel profile Select the required profile and click Save to assign the profile to the user Protect all users on a device with a single Qustodio profile This option allows you to protect all users on a device with a single profile Go to Settings gt Devices Click Edit device options Click Click to assign a profile link corresponding to All Device Accounts field to select the profile 38 All Device Accounts No protection No protection ARUN profile Daniel profile This disables all the other profiles as shown g8 All Device Accounts ARUN profile Y Click Save 96 Q Qustodio Qustodio User Guide 2015 Set individual profiles for some users while protecting the rest with a default profile This option allows you to assign a default profile for some users while using individual profiles for others Go to Settings gt Devices Click Edit device options Click Click to assign a profile link corresponding to A
7. Qustodio User Guide 2015 45 Q Qustodio Qustodio User Guide 2015 Tap Activate to activate Qustodio as device administrator Activate device administrator 0 Qustodio Tap I have an account Qustodio 46 9 Qustodio Qustodio User Guide 2015 Enter your email address and password Enter a name for the device 47 Q Qustodio Qustodio User Guide 2015 Select an existing user for this device or create a new one Device Set Up Review the Success screen and tap Finish o Success https family qustodio com 48 Q Qustodio Qustodio User Guide 2015 On the Qustodio settings screen tap on Close If you re new to Qustodio On the home screen of the device tap on Apps 49 Qustodio Tap Store Search for Qustodio gt A 11 I y uan zd iz E Apps destacadas LEE custodial equatorial Quantico Mauricio q Qustodio User Guide 2015 50 Qustodio Click on Qustodio and then on Download El K lt Apps Biblioteca gt Resultados de la b squeda Filtrar El Ki Apps Store gt B y Recent 4 prs WED r J K LIS fu nnd ar Chrome 5 An Deon Emas tU ES Tasa Manager Hein amp Feecbect Qustodio User Guide 2015 91 Q Qustodio Qustodio User Guide 2015 Tap Activate to activate Qustodio as device administrator Activate device administrator Q Qustodio Tap
8. With Qustodio for iOS you can monitor web navigation set restrictions on which websites can be accessed set time limits for web navigation and monitor geolocation All other Qustodio features are not yet supported on iOS devices 108 Q Qustodio Qustodio User Guide 2015 Errors in site classifications Qustodio analyzes the content of each page each time it is visited It then decides if the content in unsafe or suspicious according to the rules you have set and applies a category to that page This process is continuously tested and improved but can still result in errors sometimes unfortunately To quickly fix an issue of this type you can add the site as a web exception in your Family Portal in Rules gt Web browsing rules If you find sites that are incorrectly categorized please email support qustodio com with the detail of the site the classification reported and the suggested category 6 3 Contact support To contact our Support Team please go to www qustodio com help and click the Get Help button or send us en email directly to support qustodio com 109 Q Qustodio Copyright Qustodio Technologies S L All rights reserved www qustodio com info qustodio com
9. Qustodio Qustodio User Guide 2015 Enter the password you want to use for your account at Qustodio in the Password field Re enter the password in the Verify password field 2 Click Next The following page is displayed ccc et seen ten eal About your family Qustodio Select the number of children you plan to monitor on this device How many children use this device 00000 Note you can specify additional users and devices later Select the number of users children using this Windows device 3 Click Next The following page is displayed About your family Qustodio Please enter the name of each child you wish to monitor 4 Enter the name of the users and click Next The following page is displayed 9 Qustodio Qustodio User Guide 2015 About your family Qustodio Select the gender birth date and an avatar for your child B Birth year 2002 v Gender e r c ia For each user please select the year of birth from the Birth year dropdown list Select the Gender Boy Girl and click the image to select the required Avatar 5 Click Next The following page is displayed Welcome to Qustodio eee About this device Qustodio Enter a name for this device This will help you identify it more easily if you use Qustodio on multiple devices Device Name DELL PC Hide Qustodio on this device Check this box if you don t want users on this device to see that Qustodio
10. SMBs It provides multiple layers of protection and control for everything users do online and offline whether they use a desktop computer a laptop a tablet or a mobile phone It can be used at home at school at work or anywhere else There is no hardware required no complicated setup Qustodio s simple web based dashboard reports all information from each user or device protected Qustodio s technology is so powerful it collects in real time data from all devices where it is installed and enforces the rules set immediately across all devices Qustodio comes in three different packages adapted to the specific needs of each type of user Qustodio for Family is designed for today s busy parents It provides parents with the information they need at a glance and helps them set healthy time limits block questionable sites and keep their kids safe Qustodio for Schools is a multi user multi device solution that provides the tools to manage and protect students and devices in today s classroom At school or on the move Qustodio protects students usage of devices Qustodio for Business is designed to improve productivity at work by showing how users in the organization use devices and Internet resources It helps users identify and resolve potential issues and helps eliminate time wasting or inappropriate use of resources 1 2 Features and benefits Qustodio offers the following features and benefits Smart web filte
11. Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to limit a supervised user from accessing certain applications Applications only appear in the list if the person has used them in the past Application controls is setting to allov r res Enable application controls NO Name Allow application By default the Application controls are disabled Social monitoring Click the Social monitoring tab The following page is displayed LI Y Activity summary Social activity Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page allows you to enable Advanced Facebook Monitoring a Qustodio Professional feature This feature allows you to directly connect to a supervised user s account on Facebook in order to monitor social activity in greater detail Advanced Facebook Monitoring Professional Feature Enable Advanced Facebook Monitoring NO pervised user mus nnect to Facebook on a desktop device tected Idio at least e after enabling for this feature By default the Advanced Facebook monitoring feature is disabled 67 9 Qustodio Qustodio User Guide 2015 Calls and SMS Click the Calls and SMS tab The following page is displayed Calls and SMS Text Messages Monitoring Enable Calls and SMS Text Message Monitoring YES Blocking Rules Block all incoming calls NO Block all outgo
12. avatar for this child by tapping directly on one of the avatars proposed Child Info rit nay TAVE iT Ab Soso s avatar When prompted to allow Qustodio to use the current location click OK Qustodio Would Like to Use Your Current Location Don t Allow OK 42 9 Qustodio Qustodio User Guide 2015 Review the Qustodio Success screen and tap Read OS Setup Guide eee0 pepephone 16 18 Success Qustodio is now installed You can view your child s activity Or configure rules by visiting http family qustodio com Things we have enabled for you Safe browsing is now active on y activity report will be to you over by email lo learn how to best configure iOS Read OS Setup Guide Read the OS Setup Guide article and close the window when finished 2 3 6 Installing Qustodio on Kindle If you have a Qustodio account On the home screen of the device tap on Apps 43 Qustodio Tap Store Search for Qustodio gt A 11 I y uan zd iz E Apps destacadas LEE custodial equatorial Quantico Mauricio q Qustodio User Guide 2015 44 Qustodio Click on Qustodio and then on Download El K lt Apps Biblioteca gt Resultados de la b squeda Filtrar El Ki Apps Store gt B y Recent 4 prs WED r J K LIS fu nnd ar Chrome 5 An Deon Emas tU ES Tasa Manager Hein amp Feecbect
13. is installed By default the name of the device is displayed in the Device Name field but you can modify it by entering the name you want to use to make it easier to identify the device This dialog window also offers the option to hide Qustodio on the device 6 Click Next The following page is displayed Qustodio User Guide 2015 Welcome to Qustocio M iS About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal RE AC Choose an account gt BS Uses this account Here you can associate each user profile created in Qustodio with its corresponding user account on the computer For this simply select the user account from the dropdown list To add a new user account on the computer click Add new 7 Click Next The Welcome screen is displayed You can click Next until the following screen is displayed A Done Setup finished Qustodio has finished installing You can view your supervised users activity or configure rules at any time by visiting manage qustodio com Go to my Management Portal 8 Click Go to my Family Portal The following Login page is displayed 11 9 Qustodio Qustodio User Guide 2015 Qustodio Professional Bot passa Log in ed nel You can now login using the registered Email addr
14. l m new to Qustodio and enter your name and then the email address you Will use twice OB UB een Gees ee A MO Par fee FO EES NO ERG oe EA PE 72Z2X C V BN M Oelete Space Next Q 52 9 Qustodio Qustodio User Guide 2015 Enter your chosen Password twice 93 9 Qustodio Qustodio User Guide 2015 Enter the name of your child year of birth and gender Child Info Select an Avatar o4 Q Qustodio Qustodio User Guide 2015 Review the Success screen and tap Finish Success https family qustodio com 55 Q Qustodio Qustodio User Guide 2015 2 4 Account confirmation Once you ve successfully registered with Qustodio the email address associated with the account must be verified You can do this by clicking the Confirm Your Account link available in the confirmation message sent by Qustodio to your email address Qustodio Confirmation Required impor X Qustodio no reply qustodio com yia amazonses com 8 55 PM 44 minutes ago tome Qustodio Dear As As a welcome gift we are giving you 3 days of Qustodio Premiur Confirm Your Account in 3 days Upgrade now to get a 1 year license Keeping your kids safe The Qustodio Team This Success message Is displayed upon confirmation Your account is now confirmed Login to review your child s activity and customize exactly how you d like Qustodio to protect each device Close 96
15. monitor other social networks it provides a list of apps used and sites visited and the time spent on each website and apps in Activity Timeline 4 3 5 Calls and text messages This option enables you to monitor and or block the calls made and received and the text messages sent and received on Android devices Calls and messaging details appear in the Activity Timeline and Social Activity tabs Go to Rules gt Calls and SMS The following page is displayed 84 Qustodio User Guide 2015 Q Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains setting that allow you to monitor phone calls and SMS text messages Currently only Android devices can be monitored Calls and messaging details will appear in the Activity Timeline and Social Activity tabs Calls and SMS Text Messages Monitoring Enable Calls and SMS Text Message Monitoring NO In the Calls and SMS Text Messages Monitoring section toggle the Enable Calls and SMS Text Message Monitoring option to Yes The Android devices being monitored will be displayed and all Blocking Rules options will appear as shown below The different options are to block all incoming calls all outgoing calls all incoming text messages or set a specific rule for an individual phone number 85 Q Qustodio Qustodio User Guide 2015 Blocking Rules Block all incoming calls Block all outgoing calls Block all incoming S
16. new device account Enter a name and password Qustodio will automatically create an account for the child on this device Name Password Enter the name of the user in the Name field 15 9 Qustodio Qustodio User Guide 2015 Enter the password for the account in the Password field Click Save The account is displayed in the dropdown list as shown x ED Weicome to Qustodio_ amp Mal RA Me hk a ae mem About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal Ig E A Dall S Uses this account Choose an account Dell ice account 2 3 3 Installing Qustodio on Mac Once the Qustodio installation file is downloaded on the Mac device you want to protect you can run the installation For this pe P N Double click the Qustodio dmg file to mount it Double click the Qustodio pkg file The Qustodio will be launched In the first dialog window click Continue The second dialog provides a link to the full wording of the Qustodio end user license agreement To confirm that you have read understood and accept the agreement click Continue and Agree If you do not agree with the license agreement click Continue and Disagree or simply close the window and the installation process will be immediately terminated
17. over by email Finish 29 Qustodio If you do not have a Qustodio account Open the Google Play App and Search for Qustodio rg Google Play uo s ili MA Ne ie Dr cad ru God Tap Qustodio 9 Qustodio Parental Controls rene Tap Install Qustodio User Guide 2015 30 Qustodio User Guide 2015 Qustodio Parental Controls QUSTODIO LLC Pese dn n 9 DESCRIPTION WHAT S NEW REVIEWS Review the Permissions You must accept these permissions to use the app Click Accept amp download Q Qustodio Parental Controls Accept amp downk ad Storage System tools Retrieve running apps von Your personal information Read your Web bookmark and history Tap Allow automatic updating Open the Qustodio app Tap Activate to activate the device administrator Tap Pm new to Qustodio 31 Qustodio User Guide 2015 Qustodio m new to Qustodio have an account Enter your name and then the email address you will use twice Sign Up Your name Your email address Re type your email Enter your chosen Password In order to help you remember it you have to enter it twice but make sure you keep this safe as you will need it later to configure the account 32 Sign Up Password Re type password Enter a name for the device or use the name provided automatically Enter the name of your child year o
18. to instal Qustodio on each device you wish to protect 93 9 Qustodio Qustodio User Guide 2015 Click the Download Qustodio link The following page is displayed Install Qustodio on each device you d like to manage Download for Mobile Download for Desktop Android OS Kindle v Windows amp Mac v Click bd to select the appropriate Qustodio version and go through the installation steps Once Qustodio is installed on your new device the device appears in Settings gt Devices 4 5 2 Modifying the settings of an existing device To modify the settings of an existing device Go to Settings Devices Click Edit device options for the device that you would like to modify The following page is displayed 94 9 Qustodio Qustodio User Guide 2015 GT 18262 Device Name GT 18262 Y Hide Qustodio on this device Assign protection for accounts on this device amp user ARUN profile v Need help EE ee Modify the required details and click Save Hide Qustodio on a device To hide Qustodio from the devices where it is installed follow these steps Go to Settings Devices Click Edit device options for to the device that you want to modify Check the Hide Qustodio on this device checkbox This hides the Qustodio from the device GT 18262 Device Name GT 18262 Y Hide Qustodio on this device Assign protection for accounts on this device a user ARUN profile Y
19. 5 6 Technical support 6 1 Troubleshooting Please read these tips if you experience issues with Qustodio A common cause of issues with Qustodio is an interference with security suites anti malware antivirus firewalls system optimization softwares or other parental controls If you re using such program and are experiencing issues with Qustodio please restart your computer temporarily disable these software and then re download and re install Qustodio On Android to avoid any issues we recommend to activate Qustodio as device administrator Also we recommend increasing security by clicking on Qustodio on the Android device then on Configure this device and then Device Settings Then please turn ON the first Qustodio setting On iOS we recommend setting up proper restrictions by following these steps Go to Settings gt General gt Restrictions Enable restrictions Create a Passcode Disable Safari and Deleting Apps Delete any other browser applications such as Chrome Opera etc 6 2 Frequently asked questions How is Qustodio for OS different than for Android and Desktop PCs Qustodio for iOS is a bit different than Qustodio for Android Mac amp Windows It comes as a safe browser meaning that it will only protect and monitor web activity done through the application itself The user must use the Qustodio safe browser to browse the web or Qustodio won t be able to pick up any activity
20. DOCA ACUM RR T T 60 CRANE VES AA E EA E E 60 Sm ELTON UMENG raros 62 A A E E ee eee 63 4 Setup and configuration crcs n Enae T EER Ea ER EETA nnns 64 4 1 Default Qustodio configuration oocccocccocncconcconococnconnconnconnnnnnnonnncncnonnnonons 64 Q Qustodio Qustodio User Guide 2015 MZ UPang Me TUOS aoise r E E seeds 70 Ad UE 1 616 6 5121 6 Srs dls 70 E AA Tm 70 7 92 A A yq A 78 Ad FAO COMM Ol Stein 80 4S A Socal MONON PR T uU TT 83 4 3 5 Calls and text MessageSs occcoocccoccoccnoconocononocnonnnonanonanonnnnnnnnonanonanonaninaness 84 190 Devices TOC AOU Rm 87 2 95 eae Panic BURON eera S ee ee 88 qd WUSCFPIOMES ee ce ne E Ea 91 4 4 1 Adding new users ica 91 4 4 2 Modifying an existing user occconcccococccncccnccononnnnnonnoncnnnnnnnnnonancnncnnncnnnnnss 92 2 2 9 REMOVING d ISOFr iisesetucc datus dtt pata otia E ien bn bha ke sae asen senno Mb RCR audae bub dun 92 2T WIC VIC CS 93 4 5 1 Adding A new A 93 4 5 2 Modifying the settings of an existing device ssssssss 94 S S MEICuIO Er 98 Os eee Pine 103 4 6 1 Changing your account info oocccccccccncconccncnconnnonnonnnnnnnncncnoncnonanonaninos 103 4 6 2 Changing your email addresS occcocccconccocccococonncocnnoncnoncnonenonanonanenos 103 4 6 3 Changing your password occoccccoccccccccccncccncconono
21. MS text messages Allow or Block an Individual Number Select Monitored Android devices Don t see your device KFTT Y View activity timeline You can then click the View activity timeline link to view the calls and SMS updates for the user Blocked calls and messages will also appear in the activity timeline On the device Incoming Calls amp SMS There is no notification to the user when a blocked incoming call or SMS is received The SMS or call is intercepted by Qustodio and any notifications about the call or SMS will be deleted However it is important to note that the caller may still be able to leave a voice message Information about the call or SMS will be reported on the Activity Timeline Outgoing SMS Outgoing SMS messages cannot be restricted The only way to restrict outgoing SMS messages is to block the SMS app completely in Application Rules Information about the SMS will be reported on the Activity Timeline Outgoing calls When a user tries to make an outgoing call they will see a block screen letting them know that calls have been restricted as shown below Information about the call will be reported on the Activity Timeline 86 9 Qustodio Qustodio User Guide 2015 4 3 6 Device location This option enables you to track the location of Android devices on a map Location updates are displayed in the Activity Timeline tab Go to Rules gt Location The following page is displayed I 1 t
22. Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to track the locations of your mobile devices on a map New location updates will appear in the Activity Timeline tab Location Enable Location Monitoring for Mobile Devices TNO In the Location section toggle the Enable Location Monitoring for Mobile Devices to Yes Location Enable Location Monitoring for Mobile Devices YES Check mobile devices for new location every 01 00 EJ Monitored Mobile Devices tion Don t see your device GT 18262 4th St Madambakkam Chennai Tamil Nadu 600126 India This displays the Check mobile devices for new location every field where you can define the interval to check the new location 87 Q Qustodio Qustodio User Guide 2015 4 3 1 Panic Button This option allows you to set up a Panic Button on Android smartphones When enabled users can send emergency alerts with location information from their smartphones to a list of trusted contacts Settings in the Portal Go to the Qustodio Portal and then to Rules gt Panic Button The following page is displayed Web browsing rules Time usage limits Application rules Social monitoring Calis and SMS Location Panic Button This screen allows you to set up a Panic Button on Android smartphones associated to this profile When enabled users Can send emergency alerts with location in
23. The complete Parental Control solution User Guide 2015 Qustodio User Guide Document revised on September 1 2015 Copyright Qustodio Technologies S L All rights reserved Q Qustodio Qustodio User Guide 2015 Table of Contents Me agoeljeie NET Et 1 1 1 What1S QUSIOGIO E 1 1 2 WO A oT TTL 1 EMI WEANING QUSTOIO 3 Zl REQUIEM ti eee 3 2 2 Create an account at QuUStOJIO cccccocccccocncoconnccncononannnonarononnnnonarononannnnnnens 4 2 3 Download and install Qustodio on your devices 6 2 3 1 Downloading the Qustodio installation file 6 2 3 2 Installing Qustodio on a Windows device eeeeeeeeeeesss 6 2 9 9 Installing Qustodlo On MAG tbe uin amb nro aea ctl quote sed eode tne 16 2 3 4 Installing Qustodio on ANQTOI ccoocccocccccncconocococonnconncocnnnnnnoncnnncnnnnnonono 26 2 9 5 Installing QustodiO OIT S asustada 34 2 3 6 Installing Qustodio on Kindle cocccccccocnocccococncocococnnonnnoncnnncncnnnonon 43 24 ACCOUN ON MIMO PER 56 3 Managing Qustodio the online dashboaro oocccocccocccccnccocncocnconnoconononononnnnnos 57 3 1 Accessing the dashboard ooccocccoccconcconoconoonnconocononononnnonnonanonnnnononanenanenans 57 3 2 Gonera OVO W 58 Sl ls ACI SUMMAY CR TETTE E EEE 58 SM
24. aller app can be found in the Qustodio disk image Double click the Uninstaller app and follow the instructions 5 1 3 Uninstalling Qustodio from an Android device To remove Qustodio from an Android device please follow these steps Go to your Family Portal and then go to Settings Devices and remove the device from there On the device go to Settings Security Device administrators and remove Qustodio as a device administrator On the device go to Settings Apps and click on Qustodio and on Uninstall 106 Q Qustodio Qustodio User Guide 2015 5 1 4 Uninstalling Qustodio from an iOS device To remove Qustodio from an iOS device Hold the Qustodio icon for a few seconds until it starts shaking and then click on the cross to remove it f you have set restrictions on the device go to Settings General Restrictions and click on Disable Restrictions 5 1 5 Uninstalling Qustodio from a Kindle To remove Qustodio from a Kindle please follow these steps Go to your Family Portal and then go to Settings Devices and remove the device from there On the device go to Settings gt Security gt Device administrators and remove Qustodio as a device administrator On the device go to Settings Apps and click on Qustodio and on Uninstall 9 2 Closing your account To close your account please contact us directly at support qustodio com 107 Q Qustodio Qustodio User Guide 201
25. armful sites can be accessed Allow unknown websites Sate Search Use this setting to specify whether Qustodio should limit search results to eliminate potentially harmful content Enforce Safe Search ES 65 9 Qustodio Qustodio User Guide 2015 Time usage limits Click the Time usage limits tab The following page is displayed I t Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to limit or monitor the amount of time users can use the device or access the Internet You can select the time blocks you d like to restrict and or set the total time allowances per day Enable per device time limits NO Usage schedule ish to limit a user s access to certain days or times of day enable the schedule se shed Enable schedule NO Time allowance Device lock type the settings below to set a daily limit on the hours a user is allowed to spend using the Jse this setting to specif ce his hev will be res Vhen a use Weekday allowance NO C0200 hours per aay Lock navigation MEN Weekend allowance NO 02 00 hours per da Lock device NO Alertme __ NO By default all time limits are disabled 66 9 Qustodio Qustodio User Guide 2015 Application rules Click the Applications rules tab The following page is displayed Activity timeline Rules Web browsing rules
26. ations only appear in the list if they have been used at least once Social monitoring Allows you to activate Advanced Facebook Monitoring This feature allows you to directly connect to a supervised user s account on Facebook in order to monitor social activity with greater detail Calls and SMS Allows you to monitor and block phone calls and SMS text messages Currently only Android devices can be monitored or blocked Calls and messaging details appear in the Activity Timeline and Social Activity tabs Location Allows you to track the locations of your mobile devices on a map New location updates appear in the Activity Timeline tab Panic Button Allows you to set up a Panic Button on Android smartphones When enabled users can send emergency alerts with location information from their smartphones to a list of trusted contacts 63 Q Qustodio Qustodio User Guide 2015 4 Setup and configuration 4 1 Default Qustodio configuration When a new profile is created Qustodio s default settings are automatically applied To view the default configuration click the Rules tab Web browsing rules By default the following options are enabled Potentially unsafe Website Categories are blocked Websites that have not been categorized by Qustodio are not blocked Safe search is enforced No website exceptions are enforced 64 Qustodio ARUN s Rules settings Currently online Activity summary S
27. cnnonnnncnonnnonnnnonnnoncnonanonanenos 104 4 6 4 Language SelecllOEIusncoeieubeseitaticort eiae saretlutn e uso HI n aoi UR IS et eis eme pad cotum 104 4 6 5 Time zone amp country oocccocccccccconononocococonnoncnonononanonnrnnnnnonanonancnncnnnnnenanenas 104 46 6 o MNT E ET ONN 105 3 Urnimstalling QU SIOdIO E 106 5 1 Remove Qustodio from your devices oocccocccccnccocococnconnconnnnnnnoncnnncncnnnnnons 106 Q Qustodio Qustodio User Guide 2015 5 1 1 Uninstalling Qustodio from a Windows PC usse 106 5 1 2 Uninstalling Qustodio from a MaC ooccoccccccncccncccnccncconcncnnnnncncnnnonaninonoss 106 5 1 3 Uninstalling Qustodio from an Android device 106 5 1 4 Uninstalling Qustodio from an iOS device sessse 107 5 1 5 Uninstalling Qustodio from a Kindle eeseeeeseeesse 107 22 G or sem your a COUNT ser danes 107 o PECTIC AN SUD DO RU Tm 108 OT TEOUDIESNOQUA Oescrsacane ati a 108 6 2 Frequently asked QUEstiONS ocooocoocconccccconconoocncanonnconnnnnonnonnonanonnonninanonns 108 0 9 Contact SUD DO sama 109 Q Qustodio Qustodio User Guide 2015 1 Introduction 1 1 What is Qustodio This user manual contains comprehensive user documentation for the Qustodio application Qustodio makes Internet safety and device management simple for families schools and
28. d cn une Tenn Create your Qustodio account Qustodio Your account provides access to the online Family Protection Portal where you can configure your child s protection settings and monitor their Internet use Name Email address Verify email address Password Verify password Previous Enter your name in the Name field Enter your email address in the Email address field Re enter your email address in the Verify email address field 18 9 Qustodio Qustodio User Guide 2015 Enter the password you want to use for your account at Qustodio in the Password field Re enter the password in the Verify password field 2 Click Next The following page is displayed T coc nt en en About your family Qustodio Select the number of children you plan to monitor on this device How many children use this device 00000 Note you can specify additional users and devices later Select the number of users children using this device 3 Click Next The following page is displayed About your family Qustodio Please enter the name of each child you wish to monitor 19 0 Qustodio Qustodio User Guide 2015 4 Enter the name of the users and click Next The following page is displayed Welcome to Qustodio About your family Qustodio Select the gender birth date and an avatar for your child AC Birth year 2002 Previou
29. dd website exception field Website exceptions Add website exception www rediffmail com Domain Select the appropriate action from the dropdown list adjacent to the Add website exception field Click Add The website is added to the Domain exceptions section You can then modify the rule for a domain by clicking directly on the name of that domain or remove completely the exception by clicking on the cross next to the name 12 9 Qustodio Qustodio User Guide 2015 Website exceptions Add website exception soc Domain Q rediffmail com X Blocking uncategorized websites This option allows you to block access to websites that Qustodio is not able to categorize to ensure that no potentially harmful websites can be accessed After logging into Qustodio click the Rules tab This takes you to the Web browsing page Toggle the Allow unknown websites option to No in the Uncategorized websites section Website categories Enable website category restrictions YES Educational Technology Social Network Entertainment Travel File Sharing Search Portal Religion Sports Employment setallas Allow Alert Block Business Webmail ia Health Forums Website exceptions Uncategorized websites Add website exception Allow unknown NO websites 73 Q Qustodio Qustodio User Guide 2015 Enforce safe search This optio
30. e 70 9 Qustodio Qustodio User Guide 2015 Set the Enable website category restrictions option to Yes Click the category to be blocked from the Website categories section This will display the dropdown list Technology cu Block website s category 2 Monitor website s category Select Block website s category to block the category Technology Monitoring Website Categories This option allows users to access the category but sends an email alert when the category is accessed To monitor the website categories Click the category to be monitored from the Website categories section This will display the following dropdown Technology o Games v Q Block website s category 2 Monitor website s category Select Monitor website s category to monitor the category 71 Q Qustodio Qustodio User Guide 2015 Technology How to add website exceptions blocking specific websites This option allows you to block or monitor specific websites and takes preference over the category settings You can also set exceptions to allow sites that belong to a blocked category Note that Qustodio considers the domain or URL globally and it is not currently possible to block subdomains e g you can block abc com but you cannot block abc com news After logging into Qustodio click the Rules tab This takes you to the Web browsing page Enter the URL of the website in the A
31. e option to hide Qustodio on the device Click Next The following page is displayed 13 Qustodio User Guide 2015 E Welcome to Quicdo MN we About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal AC Choose an account gt Add new Uses this account device account Select the account for the user using this device from the dropdown list To add a new user account on the computer click Add new Click Next The Welcome screen is displayed You can click Next until the following screen is displayed Done Setup finished Qustodio has finished installing You can view your supervised users activity or configure rules at any time by visiting manage qustodio com Go to my Management Portal Click Go to my Family or Management Portal The following Login page is displayed 14 Q Qustodio Qustodio User Guide 2015 2 Qustodio You can now login your Portal using the registered Email address and Password Remember Family users access their Portal via https family qustodio com Professional users access their Portal via https manage qustodio com Adding a New User Account on the Computer To add a new user account on your computer click Add new Welcome to Qustodio eT N Create
32. e you are installing the latest available version of Qustodio always download the installation file from the Qustodio website directly 1 Log into the device you want to protect and visit http www qustodio com 2 You can choose between the three different packages available Family Schools or Business in the header of the website 3 For each package you will find the option Downloads 4 Select the type of device you want to monitor and protect You will then be automatically directed to the corresponding download site or the download will start automatically FAMILY SCHOOLS BUSINESS PARTNERS BLOG HELP Qustodio ec Install Qustodio on each device you d like to manage Download for Mobile Download for Desktop Android 1OS Kindle v Windows amp Mac v 2 3 2 Installing Qustodio on a Windows device Once the Qustodio installation file is downloaded on the Windows device you want to protect you can run the installation For this 1 Double click the Qustodio installer 2 In the first dialog window select the language used for the installation process on the top right corner Click the combo box to roll down the language menu and select the desired language Q Qustodio Qustodio User Guide 2015 3 The dialog also provides a link to the full wording of the Qustodio end user license agreement To confirm that you have read understood and accept the agreement click Accept and Install If you do not agree wit
33. ess and Password Remember Family users access their Portal via https family qustodio com Professional users access their Portal via https manage qustodio com If you have a Qustodio account Select I already have a Qustodio account and click Next Welcome to Qustodio 52 Welcome Qustodio This wizard will help you with setting up Qustodio for the first time Idon t have a Qustodio account lalready have a Qustodio account 12 9 Qustodio Qustodio User Guide 2015 Enter the email address you used to register at Qustodio in the Email address field Q Welcome to Qustodio MI Sut dr Qustodio Enter the email address and password used during your first time registration Email address Password 4 m Enter your password to authenticate in the Password field Click Next The following page is displayed Welcome to Qoo e o e E About this device Qustodio Enter a name for this device This will help you identify it more easily if you use Qustodio on multiple devices Device Name DELL PC Hide Qustodio on this device Check this box if you dont want users on this device to see that Qustodio is installed By default the name of the device is displayed in the Device Name field but you can modify it by entering the name you want to use to make it easier to identify the device This dialog window also offers th
34. f birth and gender Select an Avatar Child Info Mike s avatar Review the Success screen and tap Finish Qustodio User Guide 2015 33 9 Qustodio Qustodio User Guide 2015 Success http family qustodio com T JC i T DE INES We Nave enant I Safe browsing is now activi tnis devi pp A weekly activity report will be Sent to YOu Over D TT m Finish 2 3 5 Installing Qustodio on iOS If you have a Qustodio account Open the App Store on the device and Search for Qustodio Tap the FREE button es pepephone gt 10 30 qustodio 1 Result Qustodio Safe a Browser FREE Qustodio Qustodio gt Tap Install 34 9 Qustodio Qustodio User Guide 2015 eeeee pepephone 10 30 qustodio 1 Result E Qustodio Safe Qustodio gt 8 aQ oe Featured Top Charts Near Me Updates Open the Qustodio app Tap I have an account Qustodio Im new to Qustodio gt l have an account gt Enter your email address and password 35 9 Qustodio Qustodio User Guide 2015 Your email Your password Enter a name for the device Device name BIN Mj Aceptar Se Select the user for this device 36 Qustodio User Guide 2015 eeee a 16 1 Set Up DIVAS C New user Review the Qustodio Success screen and tap Read iOS Setup Guide Success 110 IS NOW installed
35. formation from their smartphones to a list of trusted contacts Panic Button Important Disclaimer Qustodio cannot be used to replace any service provided by police ambulance or fire department QUSTODIO WILL NOT CONTACT ANY EMERGENCY SERVICES ON YOUR BEHALF Enable Panic Button NO How it works Make sure you have the Enable Panic Button and add Teach this user how to find Qustodio app installed on a list of up to 4 trusted and use the Panic Button this user s Android phone contacts for emergencies inside the Qustodio app here In the Panic Button section toggle the Enable Panic Button to Yes The following box appears Trusted contacts Drew 88 9 Qustodio Qustodio User Guide 2015 By default the administrator of the Qustodio account is automatically set as a trusted contact for all users associated This cannot be changed To add up to 3 new trusted contacts click Add trusted contact The following is displayed New trusted contact Please fill in the name of your trusted contact and add either a mobile phone number or an email address We ll send them a confirmation message Name Contact details Phone Email address cance EZ Fill in the name and contact details and click Add Repeat this process to add other trusted contacts Note that when you add a new trusted contact that contact will receive either an email or an SMS message on your behalf asking them to confirm that t
36. h the license agreement press the Cancel button and the installation process will be immediately terminated Congratulations you are now installing Qustodio By installing this product you agree that you have read and accept the terms and conditions specified here Qustodio End User License Agreement Accept and Install 4 Qustodio will then download the latest components available Qustodio a better way to protect your kids Downloading the latest available components 0 received d 9 Qustodio Qustodio User Guide 2015 5 Once the components are downloaded the following page is displayed Welcome to Qustodio Welcome Qustodio This wizard will help you with setting up Qustodio for the first time e Idon t have a Qustodio account lalready have a Qustodio account If you do not have a Qustodio account 1 Select don t have a Qustodio account option and click Next The following page is displayed Create your Qustodio account Your account provides access to the online Family Protection Portal where you can configure your child s protection settings and monitor their Internet use Name Email address Verify email address Password Verify password i Tus Enter your name in the Name field Enter your email address in the Email address field Re enter your email address in the Verify email address field 9
37. hey are willing to be a trusted contact for your Qustodio account as shown below Once a trusted contact is added for one Qustodio profile they won t have to confirm again for you to add them to another profile Q OOo Hi Jason l m using Qustodio to help protect the users of my online devices l d like to add you as a trusted contact for my account so that in case of emergency users of devices protect can send you an alert from a smartphone with their last location If you agree just click below 89 9 Qustodio Qustodio User Guide 2015 Settings on the Phone Go to the Phone and tap the Qustodio app A series of screens explaining how the Panic Button works are shown Please read them carefully and tap the SOS bubble O Qustodio i When active Qustodio will alert your emergency contacts This displays a message confirming that you want to activate the Panic Button Choose the option Don t ask again and click on Turn on Qustodio will activate the Panic Mode and send an alert to all trusted contacts You will receive an alert by email Once the Panic Button is activated all trusted contacts for the user receive an l need help message with a link to a page with the user s latest location This link remains active until the Panic mode is canceled The user s location will be updated every 5 minutes as long as it is on In the Qustodio Portal location and calls activity updates will also be reported dur
38. ial activity The Social Activity tab monitors and reports the activity of the user on Facebook Twitter Yahoo Messenger as well as information on calls and text messages sent and received For Facebook data to be displayed in this tab this feature must be turned on and the user has to login into Facebook from a device that is protected by Qustodio at least once When the user logs into Facebook the first time after activating Social Monitoring by Qustodio the following page is displayed The user must click the Okay button to enter into their Facebook account at this point Qustodio will then start monitoring social activity Qustodio will receive the following info your public profile friend list email address custom friends lists messages friend requests News Feed relationships relationship interests birthday chat status notes work history status updates education history events groups hometown interests current city photos questions religious and political views follows and followers videos website personal description likes and games activity and your friends relationships relationship interests birthdays chat statuses notes work histories status updates checkins education histories events groups hometowns interests current cities photos questions religious and political views follows and followers videos websites personal descriptions likes and games activity App Terms Privacy P
39. ided by police ambulance or fire department QUSTODIO WILL NOT CONTACT ANY EMERGENCY SERVICES ON YOUR BEHALF Enable Panic Button NO How it works Make sure you have the Enable Panic Button and add Teach this user how to find Qustodio app installed on a list of up to 4 trusted and use the Panic Button this user s Android phone contacts for emergencies inside the Qustodio app Need more info For detail jer p quide here By default the Panic Button feature is disabled 69 9 Qustodio Qustodio User Guide 2015 4 2 Updating the rules Rules are updated across all device connected to the Internet every 30 minutes To force an immediate update you can do the following on desktop computers on which Qustodio is not hidden Click the 0 icon in the app tray The following menu pops up Update now Configure Qustodio Disable temporarily Help Y 1 02 PM Cf 20 9 27 2014 Click Update now 4 3 Qustodio features 4 3 1 Web filtering The Web Filtering page comprises settings that allow you to limit or monitor the type of websites that users can access as well as the types of results they receive from search engines Block and or monitor website categories Blocking Website Categories This option blocks the navigation to websites that form part of the selected category To modify website categories Log into Qustodio and click the Rules tab This takes you to the Web browsing pag
40. ing calls NO Block all incoming SMS text messages NO Allow or Block an Individual Number By default the Calls and SMS Text Message Monitoring feature is enabled and all Blocking Rules are OFF Location Click the Location tab The following page is displayed Web activity Activity timeline Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to track the locations of your mobile devices on a map New location updates will appear in the Activity Timeline tab Location Enable Location Monitoring for Mobile Devices YES Check mobile devices for new location every 01 00 1 Monitored Mobile Devices No devices in this account are reporting location Set up location monitoring on your device By default the location monitoring feature is enabled and geolocation is refreshed every hour 68 9 Qustodio Qustodio User Guide 2015 Panic Button Click the Panic Button tab The following page is displayed Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location Panic Button This screen allows you to set up a Panic Button on Android smartphones associated to this profile When enabled users can send emergency alerts with location information from their smartphones to a list of trusted contacts Panic Button Important Disclaimer Qustodio cannot be used to replace any service prov
41. ing the Panic mode even if these features are turned off in the family portal Cancel the Panic Mode On the phone to turn off the Panic Mode click again on the SOS bubble on the home screen of the Qustodio app In the Portal to turn off the Panic Mode go to Rules gt Panic Button At the bottom of the screen next to the device you can turn off the Panic Mode 90 9 Qustodio Qustodio User Guide 2015 4 4 User profiles 4 4 1 Adding new users You can add new users to be monitored by Qustodio For this Go to Settings Children s Accounts and click Add Profile The following page is displayed Add New User Profile First name v EIA Note Professional users can go to Settings gt Supervised users accounts and click Add a new user to create a new profile Enter the first name of the user in the First Name field Select the required Avatar Click Save The following page is displayed ARUN 2 ADD PROFILE Daniel Not monitoring this user Now install Qustodio on each of the devices you want to monitor for this profile Install on this device Send me the link to download You can now select the type of device that will be monitored for this profile Proceed to install Qustodio to start monitoring 91 Q Qustodio Qustodio User Guide 2015 4 4 2 Modifying an existing user This option allows you to modify a user s details such as the display name and avatar Go t
42. irectly on the website Go to www qustodio com get started The following is displayed Join Qustodio Please enter your account details Do you have an activation code i Create an account If you do not have an activation code Enter the name of the user in the Name field Enter a valid email address in the Email address field Re enter the email address in the Repeat email address Enter a password for your account with Qustodio in the Password field Click Create an account If you have an activation code Click the Do you have an activation code link This should display text boxes to enter the activation code as shown Q Qustodio Qustodio User Guide 2015 Activate your Qustodio license 1 2 Please enter your activation code Enter the activation code in the boxes and click Next The following page is displayed Activate your Qustodio license 2 2 e enter vour account Geta lis Enter the name of the user in the Name field Enter a valid email address in the Email address field Re enter the email address in the Repeat email address Enter a password for your account with Qustodio in the Password field Click Create an account 9 Qustodio Qustodio User Guide 2015 2 3 Download and install Qustodio on your devices 2 3 1 Downloading the Qustodio installation file To install Qustodio on your devices you will need the latest installation file To make sur
43. is experimental Read more In your Family Portal click on Settings gt Devices gt Edit device options The following screen is shown n Alex s Android Which settings would you like to edit 1 u DEVICE NAME amp ANDROID DEVICE USERS SETTINGS 19 9 Qustodio Qustodio User Guide 2015 Click on Android Device Settings The following screen is shown nl Alex s Android Basic Protection Settings Protect Android Settings Require your Qustodio password to access the Android Settings Screen keg Protect Qustodio app Require your Qustodio password to change the configuration of the Qustodio Android App E3 Block Incognito Browsing Block browsing when Incognito mode is detected This feature is in Beta Read more Toggle the option to Yes in the Block Incognito Browsing section Once this option is set what happens if Qustodio detects incognito browsing On the device if Qustodio detects that the user is browsing the Internet in incognito it completely blocks the use of the web browser To unlock the device the administrator of the Qustodio account must enter the Qustodio password n the Family Portal the administrator of the Qustodio account will see a red notification in Settings as shown Ey Your Account Children s accounts ad o tects Cy Devices A Notifications 76 9 Qustodio Qustodio User Guide 2015 In Settings gt Devices notifications are shown to inform
44. ivities performed by the user on the device along with the time spent on each activity Questionable activity Displays the list of activities that Qustodio has classified as potentially unsafe Web activity Displays the web activity performed by the user Applications Displays the list of applications used Calls and SMS Displays the list of calls and text messages sent and received Location updates Displays the last and previous locations of the device being monitored according to settings By AC s Activity timeline Al Currently online soe rus All activity Questionable activity Web activity Applications Calis and SMS Location updates g Used the application i Snagit Editor f DELL PC 1 minute Used the application Snagit f DELL PC 1 minute 62 Q Qustodio Qustodio User Guide 2015 3 2 5 Rules The Rules tab allows you to define settings for the following Web browsing rules Allows you to limit or monitor the type of websites users can access as well as the results they receive from search engines Time usage limits Allows you to limit or monitor the amount of time users can use the device or access the Internet You can select the time blocks you would like to restrict and or set a total time allowance per day Application rules Allows you to limit a supervised user from accessing certain applications or to set time limits for each specific application Applic
45. l be disabled until Tap to specify the number of hours you want to disable Qustodio and tap Finish 101 9 Qustodio Qustodio User Guide 2015 To disable Qustodio only until next boot tap Until turn it on again The following page is displayed Qustodio is currently View activity Configure this device Click Close Completely remove Qustodio To completely remove Qustodio on a device Go to Settings gt Devices The following page is displayed Click Remove device for the device you want to remove The following confirmation screen is displayed Are you sure All account and usage information associated with this device will be deleted from Qustodio C ancel Yes I m sure Click Yes I m sure to remove the device 102 Qustodio User Guide 2015 Qustodio 4 6 Account settings 4 6 1 Changing your account info Go to Settings gt Your Account The following page is displayed c Your Account First name Arun Last name Timezone Asia Kolkata Language English Country India Email address achandran81 gmail com Change Password eee Change Account type Expires on September 18 2015 Cancel Save Settings Modify the required details and click Save Settings 4 6 2 Changing your email address To change your email address Go to Settings gt Your Account Click Change corresponding to the Email address field The following pop
46. ll Device Accounts field to select the profile 8 All Device Accounts No protection No protection ARUN profile Daniel profile This disables all the other profiles as shown 88 All Device Accounts LARUN profile v Click any user you want to protect with a specific profile g8 All Device Accounts ARUN profile a IO lx he following popup message is displayed The page at https manage qustodio com says x Do you want set an individual protection profile for this account o Click Ok You can then choose the profile as shown 97 9 Qustodio Qustodio User Guide 2015 g8 All Device Accounts ARUNpofle v No protection ARUN profile Daniel profile Select the profile that you wish to apply and click Save Assign protection for accounts on this device 13 All Device Accounts ARUN profile Y amp Dell Daniel profile Y 4 5 3 Removing a device Disable Qustodio temporarily You can disable Qustodio temporarily from your mobile device or desktop If Qustodio is disabled it does not protect or monitor the device On Windows and Mac Click the a tray icon Update now Configure Qustodio Disable temporarily Help g 1 02 PM 9 27 2014 a Jib E D Click Disable temporarily The following window is displayed 98 Qustodio User Guide 2015 Log In To continue enter your Qustodio credentials E
47. lock type section toggle the Alert me option to Yes Device lock type Lock navigation YES Lock device NO Alert me YES This sends notifications to the account admin when the time limit is reached Set different time limits for each device This option enables you to set time limits for each device to be used Go to Rules gt Time Usage Limits Toggle the Enable per device time limits option to Yes This enables you to monitor and set time limits for each device Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to limit or monitor the amount of time users can use the device or access the Internet You can select the time blocks you d like to restrict and or set the total time allowances per day GT 18262 Usage schedule Enable per device time limits Bs You can now click the required device tab to set specific time limits 4 3 3 App controls This option enables you to restrict users from accessing certain applications or to set time limits for each application Allow block an application 80 Q Qustodio Qustodio User Guide 2015 Go to Rules gt Application Rules The following page is displayed Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allow you to limit a supervised user from accessing certain application
48. n enables you to specify whether Qustodio should limit search results to eliminate potentially harmful content After logging into Qustodio click the Rules tab This takes you to the Web browsing rules page In the Safe Search section set the Enforce Safe Search option to Yes Safe Search Enforce Safe Search Monitoring incognito browsing On Windows and Mac Qustodio monitors and filters incognito browsing just as well as regular browsing and there is no special setting to activate for this to happen On Android when a user opens a browsing tab in incognito mode the browsing activity is hidden from Qustodio Since Qustodio cannot monitor any webpages that are in Incognito mode a feature is available in Qustodio that blocks Incognito browsing on Android Note however that this feature is still experimental To block incognito browsing on Android using Qustodio you have two options On the device click on Qustodio and after logging in go to Configure this Device gt Device Settings Toggle the option to Yes in the Block Incognito Browsing section 74 9 Qustodio Qustodio User Guide 2015 l gt q AR Qustodio Device Settings Protect Android Settings Require your Qustodio word to access the Android settines screen Protect Qustodio Settings Juire your Qustodio password to adjust disable e Stogio protection Block Incognito Browsing Lock browser when Incognito is detected This feature
49. n enterprise or institution you confirm that you have authority to bind such enterprise or institution Qustodio Home and Qustodio Professional Schools For the purposes of the Terms set out below the following definitions shall apply depending if you are a Home User cr a Professional School User mitico JT Qustodio Professional ww 5 5 5 5 1 Print Save GoBack Continue 5 Click Install i Be ss Install Qustodio a Standard Install on Macintosh HD 6 Introduction This will take 214 1 MB of space on your computer License Destinatia F if Click Install to perform a standard installation of this software for all users of this computer All users of this computer will be able to use this software GoBack Install 6 A warning message is displayed Click OK Qustodio Any open web browser must be closed before the software can be installed Click OK to automatically close all web browsers now 17 9 Qustodio Qustodio User Guide 2015 f The following page is displayed Welcome to Qustodio mis Welcome Qustodio This wizard will help you with setting up Qustodio for the first time Idon t have a Qustodio account lalready have a Qustodio account If you do not have a Qustodio account 1 Select don t have a Qustodio account option and click Next The following page is displaye
50. n the computer click Add new 7 Click Next The Welcome screen is displayed You can click Next until the following screen is displayed PW cmewQuee 0000000000000 fts Done Setup finished Qustodio has finished installing You can view your supervised users activity or configure rules at any time by visiting manage qustodio com Go to my Management Portal 8 Click Go to my Family Portal The following Login page is displayed 21 9 Qustodio Qustodio User Guide 2015 Qustodio Professional Bot passa Log in ed nel You can now login using the registered Email address and Password Remember Family users access their Portal via https family qustodio com Professional users access their Portal via https manage qustodio com Inthe case you have a Qustodio account Select I already have a Qustodio account and click Next Welcome to Qustodio 52 Welcome Qustodio This wizard will help you with setting up Qustodio for the first time Idon t have a Qustodio account lalready have a Qustodio account 22 0 Qustodio Qustodio User Guide 2015 Enter the email address you used to register at Qustodio in the Email address field Welcome to Qustodio OOOO jm Sut dr Qustodio Enter the email address and password used during your first time registration Email address F Password Previous Enter your password to authenticate in the Pass
51. nter the registered email address in the Email address field Enter the password in the Password field Click Next The following window is displayed Take a break Disable Qustodio for a while All protection and activity logging will be disabled during this time Duration RTS Select the duration in the dropdown list during which you wish to disable Qustodio from monitoring the device and click OK 99 9 Qustodio Qustodio User Guide 2015 On an Android Device Open the Qustodio app on the device The following page is displayed Qustodio IS CUI rently Active Please enter your password to manage Qustodio on this device Your password Enter the password in the Your password field Click Login The following page is displayed Qustodio is currently Active Qustodio is working to protect and monitor this device V e W d C IVI ty Configure this device Disable protection 100 0 Qustodio Qustodio User Guide 2015 Click Disable protection The following page is displayed Disable Qustodio Disables protection features and reporting All web pages and apps will be allowed For a period of time Until turn it on again e To disable Qustodio for a certain period tap For a period of time The following page is displayed Disable Qustodio Select the amount of time you would like to disable Qustodio How long hours minutes Oustodio wil
52. o Settings gt Children User accounts The following page is displayed amp Your Account e Supervised users accounts e den ie I Edit profile Click Edit profile corresponding to the user that you want to modify The following page is displayed A Daniel First name Daniel HABANA Cancel Save Modify the required details and click Save 4 4 3 Removing a user To remove a user Go to Settings gt Children User accounts The following page is displayed 92 9 Qustodio Qustodio User Guide 2015 Q Your Account o Supervised users accounts Me Ld ARO lt ry 2 one lt x Click Remove user for the user that you want to remove The following confirmation window is shown Are you sure you want to remove Daniel Removing this user profile means that you will no longer be able to monitor or limit their Internet use Cancel Yes I m sure L Click Yes l m sure to remove the user This cannot be undone 4 5 Devices 4 5 1 Adding a new device This option allows you to add new devices to be monitored Go to Settings gt Devices The following page is displayed Supervised users accounts O Devices DELL PC Edit device options All existing accounts on this device are protected however new accounts wi not be protected automatically 9 The dente does not repart de location Need to protect another device Download Qustodio YOu need
53. ocial activity Web activity Activity timeline Web browsing rules Time usage limits Application rules Social monitoring Qustodio User Guide 2015 t Rules Calls and SMS Location This page contains settings that allow you to limit or monitor the type of websites users can access as well as the types of results they receive from search engines Website categories Use this setting to allow or restrict a user s access to specific website categories or to receive alerts when the user accesses a site in a specific category Enable website category restrictions Yes i Educational Technology Games Chat File Sharing Government Entertainment Travel Search Portal Religion Gambling O News Shopping amp Loopholes Sports Employment amp Violence Business Webmail Weapons Health Forums Profanity Website exceptions Use this setting to override other access settings for specific websites you wish to monitor block or allow Add website exception example google com Allow Add Domain No domain exceptions Social Network Mature Content Pornography Alcohol Drugs Tobacco set allas Allow Alert Block Restore default values Uncategorized websites Use this setting to specify whether Qustodio should allow or block access to websites that cannot be categorized Selecting NO ensures that no potentially h
54. olicy Cancel Okay 3 2 3 Web activity The Web activity tab displays the list of websites visited by the user When a website is selected the information about the website the visit summary and the navigation history is displayed The calendar allows you to choose to view the activity for the current day Today or for the last 7 15 or 30 days 60 0 Qustodio Qustodio User Guide 2015 AC s Web activity Currently online Social activity c Google com Webmail Technology Search Portal Website info Visit summary m nables users to search the world s information including webpages images and videos First visit Today ferc nic res and search technoledv Lastvisit Today Popularity Trustworthiness Child safety liue eal E rade li Top site Excellent Excellent eee E R AA 3 EY View pages 6 WOT web ot Trust Navigation history Today Visited pages http clients5 google com pagead drt ne di 20140508 01 304 0 0 E DELL PC Visited pages A T n google comimaillu D ui 28X 033b0c19158rid 8087 at A NFYLtb7sxUI E DELL PC 61 Q Qustodio Qustodio User Guide 2015 3 2 4 Activity timeline The Activity Timeline tab displays the list of activities performed by the user along with the device used and the time spent by the user on the activities The Activity Timeline tab comprises the following sections All activity Displays all web and app act
55. pp Monday Tuesday Wednesday Thursday Friday Saturday Sunday Click the click to set time limit link corresponding to the day A field to enter the time limit is displayed Set a time limit for this app Monday 01 00 ISTE Tuesday Wednesday Thursday Friday Saturday Sunday Set the number of hours by clicking the the buttons Click Close This activates the time limit for the application snagiteditor exe 4 4 3 4 Social monitoring social Monitoring with Qustodio includes Facebook Twitter and Yahoo Messenger activities 83 9 Qustodio Qustodio User Guide 2015 Monitor Facebook activities Go to Rules Social Monitoring The following page is displayed t Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page allows you to enable Advanced Facebook Monitoring a Qustodio Professional feature This feature allows you to directly connect to a supervised users account on Facebook in order to monitor social activity in greater detail Advanced Facebook Monitoring Professional Feature Enable Advanced Facebook Monitoring NO Toggle the Enable Advanced Facebook Monitoring option to Yes Advanced Facebook Monitoring Professional Feature Enable Advanced Facebook Monitoring Monitor other social networks Qustodio automatically monitors Twitter and Yahoo Messenger In addition although it does not specifically
56. rs Qustodio protects users from unsafe harmful sites that can slip past ordinary monitors Qustodio uses hybrid technology to ensure the maximum protection available Social monitoring Qustodio monitors online social activity It shows whom users are friends with and what type of content is being shared Q Qustodio Qustodio User Guide 2015 Access controls Qustodio s simple controls can be used to customize each user s Internet experience Qustodio can be used to block specific sites set healthy time limits limit access to certain days or times of day and enable safe search to block harmful sites from search results App monitoring Qustodio shows which apps are being used and when and for how long Location tracking Qustodio s location monitoring tracks users location in real time Calls text messages monitoring and blocking Qustodio monitors phone calls and SMS messages and offers the option to block all contacts or specific ones It also shows how much time was spent on calls and the number of texts exchanged Multiple users amp devices Qustodio lets administrators create multiple accounts so they can customize each monitored user s rules on as many devices as necessary Web based dashboard Qustodio s dashboard can be accessed from anywhere at the office on the road or halfway across the world The only thing needed is an Internet connection Activity reports Qustodio s activity report
57. s For each user please select the year of birth from the Birth year dropdown list Select the Gender Boy Girl and click the image to select the required Avatar 5 Click Next The following page is displayed eoo Welcome to Qustodio About this device Qustodio Enter a name for this device This will help you identify it more easily if you use Qustodio on multiple devices Device Name Macbook Air Hide Qustodio on this device Check this box if you don t want users on this device to see that Qustodio is installed By default the name of the device is displayed in the Device Name field but you can modify it by entering the name you want to use you want to use to make it easier to identify the device This dialog window also offers the option to hide Qustodio on the device 20 9 Qustodio Qustodio User Guide 2015 6 Click Next The following page is displayed wekometoQusodio See E About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal A AC Choose an account VAIO DON ps9 Uses this account DOVER ACCOUN Here you can associate each user profile created in Qustodio with its corresponding user account on the computer For this simply select the user account from the dropdown list To add a new user account o
58. s Applications only appear in the list if the person has used them in the past Application controls Enable application controls NO Name Allow application In the Application Controls section toggle the Enable application controls option to Yes This displays the list of applications that are being accessed by the user Please note that applications will only appear once they ve been used at least once by the user Application controls Enable application controls Name Allow application winword exe a chrome exe Ay snagiteditor exe helpman exe YES To block an application toggle the Allow application option of the corresponding application to No 81 9 Qustodio Qustodio User Guide 2015 Name Allow application winword exe YES chrome exe YES PNO To allow a blocked application toggle the Allow application option of the blocked application to Yes Name Allow application winword exe rd YES E chrome exe a snagiteditor exe 4 YES Setting a time limit for each app Go to Rules gt Application Rules In the Application Controls section toggle the Enable application controls option to Yes The list of applications that have been used at least once on the device is displayed Move the cursor over the icon A dropdown is displayed Click the Set a time limit for this app dropdown list 82 Qustodio Qustodio User Guide 2015 Set a time limit for this a
59. s active time for each application Web Activity Displays the list of websites visited along with the time spent on each website 98 Qustodio Qustodio User Guide 2015 Social Activity Displays information about Facebook Twitter and Yahoo Messenger activity as well as Calls and Text Messages Devices Used Displays information about the devices that have been used by the user and the current status of the device online offline Q Qustodio AC 3 ADD PROFILE Last 7 days AC s Activity summary Currently online Professional EE 45 Surfo Employment wos Search activity E 25 Using Skype B 215 Surf Webmail 17 Using Microsoft Office EN 62 Using Help amp Manual 6 M 57 Surf Search Portal 57 Surf Business m 2 42 imt peros icici viewed html credit helpnmanual files card Apps usage Google C version 37 D 20 Time spent 1 53 hours G Skype version 6 20 23 Microsoft Offi 755 version 12 D 4518 1014 Time spent 22 minutes Devices used 100 00 DELL PC Currently oniine Web activity Social activity Google com Mii ur Webmab Search Portal Icicibank Co in 4 minutes Elance com Tre spent Technology Employment Need to protect another device Download 30 27 ours or Web activity 4 20 00 Hours of Social activity m 2 41 Hours of Apps usage 99 9 Qustodio Qustodio User Guide 2015 3 2 2 Soc
60. s show exactly what each monitored user is doing The info is presented in clear easy to read charts and graphs Danger alerts Qustodio monitors all questionable activities on the web and can send alerts if users visit potentially harmful sites It also sends daily and weekly summary reports of activities by email Panic alerts Qustodio allows you to set up a Panic Button on Android smartphones When enabled users can send emergency alerts with location information from their smartphones to a list of trusted contacts Q Qustodio Qustodio User Guide 2015 2 Installing Qustodio 2 1 Requirements Basics To use Qustodio and set it up to protect devices an Internet connection and a valid email address are required Supported Operating Systems Qustodio protects devices with the following operating systems Windows XP Home Edition SP2 Professional SP2 Professional x64 Edition SP1 Windows Vista x86 and x64 all editions Windows 7 x86 and x64 all editions Windows 8 x32 and x64 all editions Windows 10 x86 and x64 all editions Android 2 4 onwards OS 7 onwards Mac 10 6 onwards Hardware Requirements for Win Mac Recommended hardware requirements for Qustodio are as follows CPU 1 8 GHz or faster 1024 MB or more of RAM memory 1 6 GB or more of free hard disk space Q Qustodio Qustodio User Guide 2015 2 2 Create an account at Qustodio You can register for a Qustodio account d
61. the account administrator that a device has been locked due to incognito detection Devices Show All Devices ES Device Alerts detected Browsing blocked on 17 Devices due to use of Incognito Mode AAA045 All accounts on this device are protected Remove device Last seen Thursday April 24 2014 7 48 AM Y Gran V a V a de Les Corts Catalanes 682 08010 Barcelona Spain Browsing Blocked Unblock browser Edit device options Device name All accounts on this device are protected Remove device Last seen Thursday April 24 2014 7 48 AM Y Gran V a V a de Les Corts Catalanes 682 08010 Barcelona Spain It is possible to filter the list of devices using the dropdown in the top right corner of the frame to quickly identify which ones have been locked as they are marked in Devices with Alerts as shown below Cy Devices Show All Devices Device Alerts detected I Browsing blocked on 17 Devices due to use of Incognito Mode Devices with Alerts Android iOS A A A045 Windows All accounts on this device are protected Mac Last seen Thursday April 24 2014 7 48 AM Gran Via Via de Les Corts Catalanes 682 08010 Barcelona Spain Browsing Blocked Unblock browser A Edit device options Device name All accounts on this device are protected Remove device Last seen Thursday April 24 2014 7 48 AM Gran V a V a de Les Corts Catalanes 682 08010 Barcelona Spain To unblock the web bro
62. up window is displayed Email address change Enter the new email address below and press Ok New Email Confirm new lee Request Change Enter the new email address in the New Email field Re enter the email address in the Confirm new email field 103 Q Qustodio Qustodio User Guide 2015 Click Request Change 4 6 3 Changing your password To change your password Go to Settings gt Your Account The following page is displayed Click Change corresponding to the Password field The following screen is displayed Create a new password Enter the new password below and press Change password New Password Confirm Password anceb Change password Enter the new password in the New Password field Re enter the password in the Confirm Password field Click Change password 4 6 4 Language selection To change the language of your Family or Management portal Go to Settings Your Account Click the Language dropdown list to select the required change Click Save Settings 4 6 5 Time zone amp country To change the time zone country of your Family or Management portal Go to Settings Your Account 104 Qustodio User Guide 2015 c Your Account First name Arun Last name Timezone Asia Kolkata Language English Country India Email address achandran81 gmail com Password DIDDIIIIIDIII Account type Expires on September 18 2015
63. ustodio com Go to my Management Portal Click Go to my Family or Management Portal The following Login page is displayed 24 Qustodio User Guide 2015 You can now login your Portal using the registered Email address and Password Remember Family users access their Portal via https family qustodio com Professional users access their Portal via https manage qustodio com Adding a new user account on the computer To add a new user account on your computer click Add new Welcome to Qustodio eT N Create new device account Enter a name and password Qustodio will automatically create an account for the child on this device Name Password Enter the name of the user in the Name field 25 9 Qustodio Qustodio User Guide 2015 Enter the password for the account in the Password field Click Save The account is displayed in the dropdown list as shown meres Welcome to Qustodio M Mal Lt kt Ahk CR t About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal l Nall ul Addnew AC BS Uses this account Choose an account device account Dell 2 3 4 Installing Qustodio on Android If you have a Qustodio account Open the Google Play App and Search for Qustodio
64. w you to limit or monitor the amount of time users can use the device or access the Internet You can select the time blocks you d like to restrict and or set the total time allowances per day Usage schedule Enable schedule NO Time allowance Device lock type Weekday allowance NO 02 00 i er da Lock navigation YES TNO 02 00 er d Weekend allowance 00 7 Lock device NR Alert me Two In the Usage Schedule section toggle the Enable schedule option to Yes 78 9 Qustodio Qustodio User Guide 2015 Usage schedule Enable schedule YES Monday Tuesday Wednesday Thursday Friday Saturday Sunday fa 3 WT DJ 7 72 a 4 50 5 B8 3 1 Ud 12 PM Allowed hours m Restricted hours Select deselect the time blocks to restrict allow access Allowed hours MM Restricted hours Seta time limit per day of Internet and or computer use This option enables you to set daily limits for the user to access the device or Internet Go to Rules gt Time Usage Limits In the Time allowance section toggle the Weekday allowance and Weekend allowance to Yes You can select the number of hours per day by clicking the and gt buttons Time allowance Weekday allowance Weekend allowance Time s up email alerts This option enables to receive notifications when the time limit is reached 79 0 Qustodio Qustodio User Guide 2015 Go to Rules gt Time Usage Limits In the Device
65. word field Click Next The following page is displayed eoo Welcome to Qustodio About this device Qustodio Enter a name for this device This will help you identify it more easily if you use Qustodio on multiple devices Device Name Macbook Air Hide Qustodio on this device Check this box if you don t want users on this device to see that Qustodio is installed By default the name of the device is displayed in the Device Name field but you can modify it by entering the name you want to use to make it easier to identify the device This dialog window also offers the option to hide Qustodio on the device Click Next The following page is displayed 23 Qustodio User Guide 2015 E Welcome to Quicdo MN we About this device Qustodio This step is very important Please set up an account for each child using this device You will use these accounts to set up individual protection levels for each child from your Family Protection Portal AC Choose an account gt Add new Uses this account device account Select the account for the user using this device from the dropdown list To add a new user account on the computer click Add new Click Next The Welcome screen is displayed You can click Next until the following screen is displayed Done Setup finished Qustodio has finished installing You can view your supervised users activity or configure rules at any time by visiting manage q
66. wser and allow the user to return to normal use click on Unblock browser The following confirmation message is shown Devices Show Al Devices AAA045 All accounts on this device are protected Last seen Thursday April 24 2014 7 48 AM Gran Via Vie de Les Corts Catalanes 682 08010 Barcelona Spain Device name All accounts on this device are protected Last seen Thursday April 24 2014 7 48 AM Gran Via Via de Les Corts Catalanes 682 06010 Barcelona Spain i A Notifications Browsing unblocked for device name Please allow a few minutes for this changes to take place X Tf Q Qustodio Qustodio User Guide 2015 4 3 2 Access times This page contains settings that enable you to limit or monitor the time a user can spend on a device or on the Internet You can select the time blocks to restrict and or set total a time allowance per day Five minutes before time is up Qustodio will show a notification on Windows and Mac computers if the user is not doing any activity in full screen Setting a time schedule for internet and or computer use This option allows you to limit the user from accessing the device Internet during certain time or days Go to Rules gt Time Usage Limits The following page is displayed Web activity Activity timeline Rules Web browsing rules Time usage limits Application rules Social monitoring Calls and SMS Location This page contains settings that allo

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