Section 1 Installing Your External Cordless Adapter
Contents
1. RAAT AA ea 11 Using the Flash Button 224 6 244deac 2 nt ee eew AREA AKA AY LA 12 Conferencing Two Outside Lines 220000 eee 13 Making and Answering Intercom Calls 14 Making Pages 2sicietcccicecdeesctshekedsi ceesaecase sede fe Section 3 Additional Information 4 2c eee eee 17 21 Troubleshooting Guide X4 sawa ARA Ba Pecos cheb BAKA RAAT KATA 18 Warranty IMOnnauOn pzawagaa a45 4832K GD BRAKE KANG KING 19 PCC INOMaNoNn keen 22 h25 su Sb bead oo hen de ee eenbul 20 Reference Drawing Jack for connection to a Cordless Phone AC Adapter Jack Strain Relief Tab TO CORDLES PHONE 12VDC Jacks for connection to Wall Left Dip Switches Right Dip Switches Jacks for connection to a Phone IMPORTANT NOTE These two jacks are designed to allow you to share your feature module with another phone such as a TMC ET4000 These jacks ARE NOT for connection to the cordless phone Please connect the base of your single line cordless phone into the jack labeled TO CORDLESS PHONE Status Indicator Lamp Page Installing Your External Cordless Adapter Step 1 Connect Line Cords Step 2 Connect Telephone to Adapter Step 3 Set Left DIP Switches to Proper Positions Step 4 Set Right DIP Switches to Proper Positions Step 5 Connect Power Cord Section 1 Installing Your External Cordless Adapter Installing Your External Cord2. instructions on setting each line Note that Ringer OFF the drawing illustrates setting DIP switch es 3 4 for setting line 2 Set DIP switches 5 6 in the same manner to set line 3 and Line set DIP switches 7 8 in the same manner UNCONNECTED to set line 4 Installing Your External Cordless Adapter Step 4 Set Right DIP Switches to Proper Positions Set Switches 1 4 The setting of these four DIP switches determines what station number your External Cordless Adapter will be set as You may choose any station number from 12 to 26 Note that you may not set your External Cordless Adapter as station 11 Also please note that you must not assign your External Cordless Adapter the same station number as any of your phones or other feature modules IT MUST BE ASSIGNED ITS OWN UNIQUE STATION NUMBER Refer to the drawing at right to determine how to set the DIP switches for the station number you choose E 1 a 1234567 8 1234567 8 Set Switch 5 The setting of this DIP switch determines flash length Set switch 5 in the up position to set Set the switch in the up position for normal this External Cordless Adapter to length flashes approximately 70
3. connections and make sure that they are secure ly in place Make sure that the AC adapter is plugged into a jack not controlled by a wall switch Check to make sure that the status indicator lamp is blinking If it is not unplug and then replug the AC power cord If the status indi cator still fails to start blinking check your wall jack by plug ging another device such as a lamp into the outlet to make sure that the outlet is working properly The problem may be with the telephone wiring If possible check your jack wiring by testing a telephone at the jack where you installed the Feature Module If this standard telephone does not work then local telephone company lines or your own wiring may be causing the prob lem The problem may be with your cordless telephone Check to make sure that your cordless phone is working properly Plug it into another line jack to be sure Make sure that it is connected properly to the Adapter see page 3 The problem may be with the DIP Switch settings on the back of the External Cordless Adapter Please confirm that the DIP switches on the back of the External Cordless Adapter are set properly Refer to pages 4 and 5 for instructions on setting them properly Make sure that you have followed the instructions in this User s Guide If you continue to have problems call TMC s toll free customer support line at 1 800 TMC 1638 Additional Information Warranty Information TWO YEAR LIMITE
4. on your cordless phone 2 Dial 0 12 The Flash button is used for placing calls on hold taking calls off of hold and conferencing two lines together as well as the standard Flash function of causing a switchhook flash To put a call on hold simply press the Flash but ton on your cordless phone You can take the call of from hold at any system or non system telephone by seizing the line at that phone If you would like to take the call of from hold at your cordless phone simply press Flash again IMPORTANT If you would like to use the Flash button to make a switchhook flash press the Flash button and then dial O This feature is used to activate services such as Call Waiting or 3 Way Calling or certain Centrex features or other features that may be offered by your Telephone Company Using Your External Cordless Adapter Conferencing Two Outside Lines To conference two outside lines 1 Place your first call on hold by pressing FLASH Note that you will now be hearing the internal dial tone 2 Make or answer your second call See pages 10 and 11 starting with step 2 3 Press FLASH again to conference the two lines together 4 To end a conference call hang up Both parties will be disconnected While having a conversation on one line you can make or answer a call on another line then connect both lines together to create a confer ence call To end the conference call hang up your co
5. 0 mil normal length flashes liseconds or place the switch in the down position for short flashes approximately Set switch 5 in the down position to 200 milliseconds set this External Cordless Adapter to short flashes In most environments it is best to leave this switch in the up position for normal length flashes If you find that calls are dropping when you use the flash button then try setting the switch in the down position Installing Your Cordless Phone Adapter Step 5 Connect Power Cord 1 Connect Power Cord to Module Plug the AC power cord into the adapter jack at the rear of the Feature Module Thread the power cord around the strain relief tab 2 Connect Power Cord to Wall Outlet Plug the AC adapter into an electrical outlet not controlled by a wall switch 3 Make Sure that Status Indicator Lamp is Blinking This indicates that the feature module is prop erly connected to electrical power TO CORDLESS PHONE 12VDC O Page 10 11 12 13 14 15 Using Your Cordless Phone Adapter Capabilities of your External Cordless Adapter Important Points to Note Making a Call Answering a Call Using the Flash Button Conferencing Two Outside Lines Making and Answering Intercom Calls Making Pages Section 2 Using Your External Cordless Adapter Using Your External Cordless Adapter Capabilities of your Cordless Phone Adapter Features of your Externa
6. D WARRANTY We urge you to complete the Warranty Registration Form enclosed with your product and send it in This will enable you receive future updates and product information from TMC What does your warranty cover Any defect in material or workmanship For how long after the original purchase Two years What will TMC do We will repair or at our option replace your TMC product at no charge to you If we repair your product we may use new or reconditioned replacement parts If we choose to replace your product we may replace it with a new or reconditioned one of the same or of a similar design The exchange unit will be warranted for the remainder of your product s original two year warranty period How do you make a warranty claim Call TMC to receive a Return Authorization Number Properly pack your unit and write the Return Authorization Number on the outside of the box Do not include the cords etc which were originally pro vided with the product unless specifically requested to do so by the TMC representative Include in the package a copy of the sales receipt or other proof of the date of original purchase Also print your name address phone number and a detailed description of the defect or operating problem Ship the product standard UPS or equivalent you must prepay all shipping costs to TMC Corporation Product Service Center 2540 Route 130 Unit 117 Cranbury NJ 08512 After repairing or replacing your TMC product we wil
7. With most cordless phones this is done by the pressing of a button labeled Phone or On Note that this is exactly the same way that you would answer a ringing call if your cordless telephone were connected directly to the line Note that if your cordless phone has caller ID capability the display will indi cate which line the call is ringing on The display will read L1 L2 L3 or L4 and will also display the caller ID info if you subscribe to the caller ID ser vice on that line To answer a call that is not ringing at your cordless telephone 1 Go off hook at your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone 2 Dial 81 82 83 or 84 on your tele phone 81 if you wish to answer a call on line 1 82 if you wish to answer a call on line 2 83 if you wish to answer a call on line 3 84 if you wish to answer a call on line 4 This will seize that particular line and you should now be speaking to the call ing party When your cordless telephone is ringing you may answer the call by simply going off hook at that telephone You will automatically be con nected to the ringing line You may however wish to turn some or all of your ringers OFF at your cordless phone See page 4 for instructions on doing this If you wish to ans
8. ce However it is important that you follow these few simple guidelines Take a few minutes to read this manual so that you thoroughly understand the instructions to be followed for proper installation of your Cordless Adapter This User s Guide provides easy to understand directions for operation of your Feature Module Please retain these instructions for future reference Packing List Remove the unit from the package and check this list to be certain all parts are included omy Feature Module AC Adapter Two Telephone Line Cords To order any packing list items call toll free 1 800 TMC 1638 Table of Contents Getting Started ass ok ve chad eee AA AA N ond oaks ee Seeeeeemede need i Reference Drawing scisdccsecaceceneaeadw acta aes eee en em ew iw owe Vv Section 1 Installing Your External Cordless Adapter 1 6 Step 1 Connect Line CordS 222354 kk AG eeese eos dads HAKA ae 2 Step 2 Connect Telephone to Adapter 3 Step 3 Set Left DIP Switches to Proper Postions 4 Step 4 Set Right DIP Switches to Proper Postions 5 Step 5 Connect Power Cord 2 226054 a BER ohc ecee des hades 6 Section 2 Using Your External Cordless Adapter 7 15 Capabilities of your External Cordless Adapter 8 Important Points to Note lt 3 2424 AK AN Kaha DLALAMASAAT AN 9 Making a Call saga ppa a KG GAE 2454 bbb ewer WAN KAMAG das 10 Answering Ke
9. ently in use When your cordless telephone is ringing because someone is calling you on the intercom you may answer the intercom call by simply going off hook exactly the same as if you were answering a call ringing on an outside line You will automatically be connected to the ring ing intercom call Using Your External Cordless Adapter Making Pages To page another station 1 Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone Press followed by a number from 11 26 indicating the station you wish to page 3 After you hear the paging tone speak towards the telephone and talk 4 To end the page hang up your cordless telephone as you normally would To make an All Page 1 Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone Press the button twice After you hear the paging tone speak towards the telephone and talk To end the page hang up your cordless telephone as you normally would When you go off hook at your cordless tele phone you will hear the internal dial tone You may then make an intercom page to any other system telephone Simply dial followed by the number of the station you wish t
10. erMc EPIC Model 810 ECA External Cordless Adapter User s Guide 810 ECA ee Please read before using feature module Getting Started Getting Started Congratulations You ve purchased a TMC Model 810 ECA External Cordless Adapter that meets the highest standards for quality and convenience in the Small Office Home Office environment To get the most from your Feature Module please take time to read this guide thoroughly IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons includ ing the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dis pose of batteries in a fire They may explode Check with local codes for pos sible special disposal instructions 5 A Use only the class 2 power adapter 12VDC 500 mA SAVE THESE INSTRUCTIONS Getting Started Before you begin The TMC Model 810 ECA External Cordless Adapter is designed for easy installation in your home or offi
11. l Cordless Adapter Make Calls on Any Line Answer Calls on Any Line Place Calls on Hold Conference Two Outside Lines Make Intercom Calls Answer Intercom Calls Make Pages Make an Intercom Call or Page to another Station while You Have a Call on Hold Transfer a Call to Another Station Receive Calls Transferred from other Stations If your cordless phone has a caller ID display it will indicate which line an incoming call is ringing on If you subscribe to caller ID and your cordless phone has a caller ID dis play it will display the caller ID infor mation If you are engaged in a call and a call is ringing on another line you will hear one two three or four beeps in your ear to indicate which line the call is coming in on You may connect up to 15 External Cordless Adapters to your System Connect each one to a separate cordless telephone and assign each one a station number from 12 to 26 See page 5 Once you connect your cordless phone to the External Cordless Adapter you will enjoy all the features listed on this page Using Your External Cordless Adapter Important Points to Note You must attach your External Cordless Adapter to all lines that you wish to access from your cordless telephone You must connect your External Cordless Adapter to line 1 for it to function This feature module is called a External Cordless Adapter because most peo ple use it to provide a cordless extension to thei
12. l or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 19 Additional Information FCC Information This equipment complies with Part 68 of the FCC rules On the base of this equipment is a label that contains among other information the FCC registration number and ringer equivalence num ber REN for this equipment If requested this information must be provided to the telephone company The FCC requires that you connect your feature module to the telephone network through a mod ular telephone outlet or jack which must comply with FCC part 68 rules The modular telephone outlet or jack to which your feature module must be connected is a USOC RJ11C or RJ14C The REN is used to determine the quantity of devices which may be connected to the telephone line The REN for your feature module is 0 1 Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 To be certain of the number of devices that may be con nected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If the terminal equipment feature module causes harm to the telephone network the
13. l ship it back to you at no cost to you What does this warranty not cover Customer instruction Your User s Guide provides information regarding installation operating instructions and user controls For additional information ask your dealer Defects resulting from accidents alterations unauthorized repair failure to follow instruc tions misuse neglect fire floods lightning and acts of God Product which has been modified or incorporated into other products Product purchased or serviced outside the U S We do not warrant your TMC products to be compatible with any particular telephone equipment or party line key telephone systems or more sophisticated customer premises switching systems Neither do we warrant your TMC products to function properly in all user environments since wiring and other factors can affect performance Limitations and Exclusions This warranty is the only one we offer for your TMC product and it sets forth all our responsibilities regarding your TMC product There are no other express warranties TMC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLIC ABLE WARRANTY PERIOD SET FORTH ABOVE Some states do not allow the exclusion or limitation of incidenta
14. less Adapter Step 1 Connect Line Cords L1 L2 ee L1 L2 L3 L4 L1 L2 1 Connect First Line Cord Connect one end of a long telephone line cord to the jack on the back of the feature module labeled L1 L2 Connect the other end to the jack s labeled Lines 1 amp 2 either directly to the wall jack if it is a two line RJ14 jack OR gt to a two line coupler not provided if you have two single line RJ11 jacks for lines 1 and 2 Then connect the two cords of the coupler to the corresponding wall jacks Two line cou plers are available many places for example Radio Shack part 279 401 Pie oe L1 L2 L3 L4 Line 1 Line 2 TO WALL 2 Connect Second Line Cord Connect one end of a long telephone line cord to the jack on the back of the feature module labeled L3 L4 Connect the other end to the L3 L4 jack s labeled Lines 3 amp 4 in the same manner as described in the previous step NOTE If you wish to plug in the module to a jack that is already in use unplug the existing device from the wall jacks connect both of the line cords to the module as shown and then plug the device into the jacks on the module labeled TO PHONE L1 L2 L3 L4 L1 L2 TO WALL TO Pl Installing Your Cordless Phone Adapter Step 2 Connect Telephone to Adapter 1 Install Cordless Telephone Please follow the installation instructions that came with your cordless telephone Note that TMC Corp
15. line 3 84 if you wish to seize line 4 This will seize that particular line and you should now be hearing the regular dial tone 3 Dial your call normally 10 When you go off hook at your cordless tele phone you will hear the internal dial tone You may then select a line to make your outside call To seize the first available line dial 9 on your telephone s dialpad You will be connected to line 1 if itis free If line 1 is in use you will be connected to line 2 and so on If however you wish to make an outgoing call on a particular line dial 8 followed by the cor responding number on the dialpad For exam ple if you wish to make a call on line 3 dial 83 on the dialpad Note that if that particular line is in use you will not automatically be connected to another line After you dial 9 or the particular number to seize a line you will hear the regular dial tone You may now dial your call in the normal manner Note You can also use these steps to take a call off of hold that has been put on hold by another Station Simply go off hook at your cord less phone you should now be hearing the inter nal dial tone and then dial 81 to take a call off hold on line 1 or 82 to take a call off hold at line 2 and so on Using Your External Cordless Adapter Answering a Call To answer a call that is ringing at your cordless telephone 1 Go off hook at your telephone
16. o page Note If the intercom line is currently in use or the paged extension is set to DO NOT DIS TURB you will not be able to make the page Please also note that when you go off hook at your cordless telephone you will hear the inter nal dial tone whether or not the intercom is cur rently in use The All Page feature enables you to make announcements through all of the other system telephones When you make an All Page your announce ment preceded by a double paging alert tone will be heard at all the phones that are not in use and do not have their DO NOT DISTURB or Page Block activated 15 Additional Information Page Section 18 Troubleshooting Guide 3 19 Warranty Information 20 FCC Information Additional Information 17 Additional Information Troubleshooting Guide If you are having difficulty with your External Cordless Adapter DO NOT RETURN IT You may find your problem and solution listed below If not call TMC s toll free customer support line at 1 800 TMC 1638 and an expert will walk you through your problem You may also use this toll free line if you ever have a question that is not answered in your User s Guide The Feature Module does not work The Feature Module is con nected properly but still does not work When you connect your External Cordless Adapter the station is not assigned as you wish or some other settings are not as you wish Other problems Check all
17. oration does not manufac ture cordless telephones The Cordless Phone Adapter has been designed to be compatible with any standard single line telephone 2 Connect Cordless Phone Base to Adapter Connect one end of the telephone line cord Lo that came with your cordless phone to the jack in the cordless phone base as instructed in the installation instructions that came with your cordless phone and plug the other end into the jack on the External Cordless Adapter labeled To Cordless Phone Plug line cord i from telephone Note that you can use any single line device to this jack on with your Cordless Phone Adapter it need not the rear of the be a cordless telephone Itis called a External feature module Cordless Adapter because most people use it to provide a cordless extension for their System Installing Your External Cordless Adapter Step 3 Set Left DIP Switches to Proper Positions Set Switches 1 2 The setting of these two DIP switches determines the ringer setting for line 1 HI Ringer ON Please refer to the drawing at the right to T3 determine how to set the DIP switches for line 1 I i Ringer OFF 12345678 Set Switches 3 8 The setting of these six DIP switches determines the line and ringer settings for Ringer ON lines 2 3 and 4 Please refer to the drawing at right for
18. r System However it works with any standard single line telephone You may connect up to 15 External Cordless Adapters to your System Connect each one to a separate cordless telephone and assign each one a different extension number from 12 to 26 Your External Cordless Adapter will not work with private lines The External Cordless Adapter is compatible with features such as call waiting Centrex and other central office features that require the use of the Flash but ton However please remember that if you want to make a switchhook flash you must press the Flash button followed by O Using Your External Cordless Adapter Making a Call To make a call on any available line 1 Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone 2 Dial 9 on your telephone This will seize the first available line and you should now be hearing the regular dial tone 3 Dial your call normally To make a call on a particular line 1 Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone 2 Dial 81 82 83 or 84 on your tele phone 81 if you wish to seize line 1 82 if you wish to seize line 2 83 if you wish to seize
19. rd less phone and both parties will be disconnect ed 13 Using Your External Cordless Adapter Making and Answering Intercom Calls To intercom another station Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On Note that you will now be hearing the internal dial tone Dial followed by a number from 11 26 indicating the station you wish to intercom 3 After someone answers or you hear the confirming tone speak towards the tele phone and talk 4 To end the conversation hang up your cordless telephone as you normally would To answer an intercom call to your cordless telephone 1 Go off hook with your telephone With most cordless phones this is done by the pressing of a button labeled Phone or On You will automatically be connected to the ringing intercom call 14 When you go off hook at your cordless tele phone you will hear the internal dial tone You may then place an intercom call to any other system telephone Simply dial followed by the number of the station you wish to intercom Note If the intercom line is currently in use or the called extension is set to DO NOT DISTURB you will not be able to place the intercom call Please also note that when you go off hook at your cordless telephone you will hear the inter nal dial tone whether or not the intercom is cur r
20. t complies with FCC Part 15 Subpart J for Class B computing devices If not used in strict accordance with manufacturer s instructions the feature module can cause interference to radio and or television reception The rules with which it must comply afford reasonable protection against interference when used in most locations However there can be no guarantee that such interference will not occur in a particular installation In the event that such interference does occur make sure this unit is the source of interference To do so disconnect the feature module from the telephone line and unplug it from the AC wall outlet If interference is still present this unit is not the source of R F If this does stop the interference proceed as follows 1 Reorient or relocate the receiving antenna on the unit experiencing interference 2 Move the feature module away from the unit experiencing interference 3 Plug the unit experiencing interference into a different AC wall outlet If necessary consult your dealer or an experienced radio television technician for additional sug gestions The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio Television Interference Problems The booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 0345 4 21
21. telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will pro vide advance notice in order for you to make the necessary modifications in order to maintain unin terrupted service If trouble is experienced with your feature module please contact TMC Corporation at 1 800 TMC 1638 for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved Do not attempt to repair or modify this equipment Please contact TMC Corporation for information on obtaining service for this product This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact the state public utility com mission public service commission or corporation commission for information 20 Additional Information FCC Information Continued Warning Your feature module generates and uses R F Radio Frequency energy I
22. wer a particular line that you hear ringing at another phone but whose ringer is OFF at your cordless phone do the following Go off hook at your telephone Note that you will now be hearing the internal dial tone To answer the ringing line dial 8 followed by the corresponding number on the dialpad of your cordless telephone IMPORTANT NOTE If you are engaged in a call on your cordless phone and a call is ringing on another line you will hear one two three or four beeps in your ear to indicate which line the call is ringing on If you wish to answer that call you may hang up your cordless phone wait for your cordless phone to start ringing then go off hook to answer the new call Or you may put your current call on hold by pressing FLASH then dial 81 82 83 or 84 to answer the ringing line When you wish to return to your call on hold hang up your cordless phone wait for your cordless phone to start ring ing then go off hook and you will be connected to the original call 11 Using Your External Cordless Adapter Using the Flash button To put a call on hold 1 Press the FLASH button on your cordless phone To take the call off of hold 1 Press the FLASH button on your cordless phone again Note that you can also take the call off of hold at any other phone by simply seiz ing that line at the other telephone To make a switchhook flash 1 Press the FLASH button
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