COLOR IMAGE SCANNER
Contents
1. 4 5 3 MENACE sa AE 1 1 WAU a N viii E M gt Missing dala saactatocos ctu wrcencacuunanecenmactencasesess 6 4 CS400 300 Index 1 The specifications etc in this manual are subject to change without notice CS400 UM 152 January 26 2004 1st edition 01 GRAPHTEC CORPORATION2. Ensure that Graphtec CS400 10 or CS300 10 is indicated here CS400 300 3 11 3 PREPARING TO OPERATE THE SCANNER For Windows XP The procedure outlined below assumes that the CS400 is connected in your system Substitute CS300 10 for CS400 10 for guidelines as to how to use the CS300 1 Launch the Control Panel using the Start menu amp Printers and Other Hardware File Edit View Favorites Tools Help Q Back ei ye Search Key Folders ies Address G Printers and Other Hardware 28 Printers and Other Hardware See Also ME Add Hardware SA Display Pick a task Sounds Speech and Audio Devices Power Options 43 System Add a printer iew installed printers or fax printers Troubleshooters or pick a Control Panel icon 2 Hardware Printin c a 9 SS Game Controllers lt Keyboard 2 Home or Small Office i Networking CS Mouse j ie Phone and Modem Options es Printers and Faxes Scanners and Cameras 2 The screen shown below is displayed when you click on the Printers and Other Hardware icon Scanners and Cameras File Edit view Favorites Tools Help Q pk O B ye Search f Folders 33 Address Scanners and Cameras Imaging Tasks a view device properties a Other Places E Control Panel My Documents Shared Documents My Network Places 3 The screen shown below is displayed when you click on the Scanners and
3. Detach the document support wires when moving or packing the scanner Squeeze softly and lift them to detach 2 8 CS400 300 3 PREPARING TO OPERATE THE SCANNER 3 PREPARING TO OPERATE THE SCANNER 3 1 System Requirements The minimum system requirements for running the scanner s hardware and software are listed below Operating system Windows 2000 Professional XP Professional XP Home Edition CPU Pentium III 4 Memory 32 MB or more Monitor 1024 x 768 pixels 256 colors or more Enough disk space to store data Mouse USB 2 0 interface that comes standard with your computer or IEEE 1394 interface 5 a A A A A Oo G 1 If your scanner does not operate with the USB interface that comes with your computer or if your computer does not have a USB 2 0 interface please contact your sales representative or nearest Graphtec vendor for information on supported add on cards 2 Graphtec does not guarantee correct scanner operation with every IEEE 1394 computer interface or add on card Please contact your sales representative or nearest Graphtec vendor for information on supported add on cards Recommended environment For binary monochrome data CPU Pentium 4 Memory 64 MB or more USB 2 0 interface that comes standard with your computer For grayscale data CPU Pentium 4 Memory 256 MB or more Monitor 1024 x 768 pixels High Color or higher resolution USB 2 0 interface that comes standard with your
4. e Failure to do so may result in electrical shock Turn off the Power switch Before cleaning the scanner be sure to unplug its power cord from the electrical socket e Failure to do so may result in electrical shock Unplug the power cord from the socket Do not install use or store the scanner in a loca tion exposed to direct sunlight and or the direct draft of an air conditioner or heater e Such location may impair the scanner s performance due to deformation or other damage and cause the scanner to malfunction or break down V Prohibited Safety Precautions Continued A CAUTION Do not install use or store the scanner in a loca K a tion that does not meet the specified temperature O ro O and humidity ranges o e Such location may impair the scanners perform A gt ance and cause the scanner to malfunction or break down Prohibited Do not install use or store the scanner in a loca tion subject to excessive mechanical vibration or electrical noise e Such location may impair the scanners perform ance and cause the scanner to malfunction or break By down Prohibited Do not install the scanner on an unstable surface e The scanner could break due to impact from falling from the surface or cause injury to the operator Prohibited While the scanner is operating reading or ejecting a document keep hands clothing and other objects away fr
5. IS0907 Carrier sheet AO IS0908 Carrier sheet A1 IS0913 Calibration Sheet AO EM CP Cleaning paper 50 sheets CS400 300 A 1 APPENDIX B STANDARD SPECIFICATIONS APPENDIX B STANDARD SPECIFICATIONS Document size ANSI E to ISO A4 Maximum width 1090 mm minimum width 210 mm Effective scanning area Width 1016 mm centered Length 16 m 1 stoop Document travel sheet through system Scanning speed 2 Monochrome Approx 0 55 ms line 9 ips at 400 dpi Color Approx 1 65 ms line 3 ips at 400 dpi Gradation Monochrome Bilevel intermediate tones dithering error diffusion Gray 256 shades Digital signal processor enables automatic setting of the threshold value monochrome scans only 100 to 120 200 to 230 VAC 10 50 60 Hz Operating environment Temperature 10 C to 35 C Humidity 35 to 80 RH non condensing 135 VA or less 60 W or less External dimensions 1205x957 x715 mm WxHxD including stand approx Weight Approx 40 kg including stand 1 Documents up to approximately 16 m in length driver software limitation can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data storage device of the computer to which the scanner is connected and also by the grade of the medium being scanned 2 Excluding data transfer time 3 Notes on scanning precision Scanning precision may vary slightly depending on the grade and
6. e The calibration sheet is a paper product Do not attempt to clean it with any type of liquid cleaner e The calibration sheet is a consumable item Replacement sheets can be purchased from your sales representative or nearest Graphtec vendor Preparation and checks Recommended usage environment Monitor 1024 x 768 pixels High Color or better resolution TIP amp A low resolution monitor will make it difficult to discern any problem areas Launching the Scanner Adjustment Program 1 Connect the scanner to the PC and switch on the scanner Switch on the PC 2 Install Scanning Master 21 OPS112 if it is not already installed 3 Click the Start button then select Programs gt Scanning Master 21 gt Scanner Adjustment 4 Click Scanner Adjustment to launch the Scanner Adjustment program CS400 300 5 7 5 DAILY MAINTENANCE Scanner Calibration Before beginning calibration clean the transparent contact plates and scanner table surface Any dust or dirt on this surface may affect calibration results and resulting image quality Check that the calibration sheet is free of any dust or dirt A CAUTION The calibration procedure will take some time Do not switch off the scanner while calibration is underway Accidentally switching off the scanner may result in damage that requires servicing 1 Connect the scanner to the computer Switch on the scanner then switch on the PC 2 Launch the Scann
7. thoroughly wipe them clean Prohibited e The use of a dirty power cord plug could result in a fire hazard or electrical shock Beware of electrical shock When the scanner will not be used for an extended period unplug its power cord from the electrical socket e Leaving the scanner connected to a power supply increases its risk of short circuiting and overheating Unplug the power cord from the socket iii Safety Precautions Continued A CAUTION Be careful not to damage the power cord or the interface cable and never use a damaged cord or cable e Do not use unnecessary force to bend pull twist or bind the cord and cable place a heavy object on them nor remodel them Such actions could result in scratches or damage to the cord or cable e Use of a damaged power cord or interface cable may result in electrical shock or a fire hazard Replace the damaged cord or cable with a new one Never damage or use when damaged When disconnecting the power cord or the inter face cable do not pull on the cord cable e Such action will damage the cord cable resulting in a fire hazard or electrical shock Be sure to hold the power cord s plug or the interface cable s con nector Pulling prohibited Before disconnecting or reconnecting the power cord be sure to turn off the scanner e Failure to do so may damage the scanner s per formance and cause it to malfunction or break down
8. A CAUTION If you perform the calibration procedure several times with no discernible results there may be a problem with the scanner itself In this case please contact your Graphtec vendor Color Correction Perform color correction if there is any discrepancy in color in parts of the scanned image even after you have calibrated the scanner A CAUTION Handle the color correction sheet with care so that it is does not get soiled bent or scratched A soiled bent or scratched sheet will not give good results The color correction sheet is a consumable item and replacement sheets can be purchased from your sales representative or nearest Graphtec vendor 5 10 CS400 300 5 DAILY MAINTENANCE 1 Select Color Correction on the Scanner menu Color Correction Ea Scan fet fret Confirm 2 Click the Scan button 3 The following message is displayed Insert the color correction sheet in the scanner Scanner Adjustment Ea Scanning will be performed to corect the colors Insert the color comection sheet into the scanner Please load the sheet in the center of the scanner making sure that the numbers are at the top Cancel CHECKPOINT WF Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner but with the printed side down 4 Click the OK button to start scanning The scanned data is displayed when scanning is complete Colors may
9. USB 2 0 interface 1 Ensure that you have a USB 2 0 interface cable that works with your computer Plug the USB 2 0 interface cable into the USB connector socket situated on the right hand side of the scanner unit USB connector e OT To the computer USB 2 0 interface cable 3 4 CS400 300 3 PREPARING TO OPERATE THE SCANNER Connecting the scanner via an IEEE 1394 interface 1 Ensure that you have an IEEE 1394 interface cable that works with your computer Plug the IEEE 1394 interface cable 6 pin into the IEEE 1394 connector socket situated on the right hand side of the scanner unit IEEE 1394 connector A gt To the computer IEEE 1394 interface cable IEEE 1394 6 pin connector CS400 300 3 5 3 PREPARING TO OPERATE THE SCANNER 3 4 Installing the Driver Software CHECKPOINT WF The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights Consult your Windows 2000 or Windows XP manual for more information For Windows 2000 The following procedure assumes that you are using the CS400 as part of your system and that you are using the USB interface If you are using the IEEE 1394 interface GRAPHTEC CS400 10 IEEE 1394 SBP2 Device will be displayed where CS400 10 is displayed when the USB interface is used Substitute CS300 10 for CS400 10 for guidelines as to how to use the CS300 1 Connect the scanner to the computer and turn on th
10. computer For 8 bit 24 bit color data CPU Pentium 4 Memory 512 MB or more Monitor 1024 x 768 pixels True Color or higher USB 2 0 interface that comes standard with your computer CHECKPOINT WF The system configuration should correspond to the recommended specifications listed here in order to ensure the optimum capabilities of the scanner Use with a system configuration below the recommended specifications will affect the scanning speed and prevent the scanner from operating to its specified capabilities To edit an A1 size or larger grayscale document with a resolution of 400 dpi or higher oracolor document you may need more than the recommended memory sizes above Depending on the type of document you may not be able to scan in the document even if you increase the memory size CS400 300 3 1 3 PREPARING TO OPERATE THE SCANNER 3 2 Connecting the Scanner to a Power Supply Connecting the Power Cable Insert the female plug of the power cord provided into the scanners AC line inlet and insert its male plug into an electrical socket supplying AC voltage Check that the scanners Power switch remains in the Off position until the connection of both the power cord and the interface cable has been completed CHECKPOINT IP Ensure that the scanners Power switch is in the Off position A CAUTION Make sure that your scanner is properly grounded If it is not grounded there is a possibility that noise will cause
11. condition of the document being scanned e The document cannot be loaded e Scanning of the document stops half way through e The document slips resulting in displaced images e The end of the document is not scanned Such problems may be avoided by taking the following corrective measures e Lower the scanning speed e Support the document at the front and the back of the scanner 4 6 CS400 300 4 LOADING A DOCUMENT 4 5 Distance Correction Corrections to the distance can be achieved using the driver software The driver software included with your scanner Scanning Master 21 enables you to perform distance correction from the menu Tool Adjust Scanner in order to adjust the scanning accuracy The adjustment function must be set up when a scanned drawing needs to approximate the accuracy of the original drawing closely This is for making fine adjustments to the accuracy of the scanned drawing to suit the quality of the paper being used It is not normally necessary to perform this adjustment Adjustment method Perform the distance correction process according to the type of document to be scanned Distance correction can be set ina range of 1 which remains effective until the scanner s power is turned off The practice of distance correction necessitates that you measure a vertical line drawn on the document before following the procedure described below 1 Choose a document that has one or more vertical li
12. correctly set in Scanning Master 21 Master 21 to CS400 10 or CS300 10 For details refer to the Scanning Master 21 Users manual Is the Connection Method of the Ensure that the Connection Method of the Scanning Master 21 correctly set Scanning Master 21 is set to USB when you are using a USB interface Consult the Scanning Master 21 user s manual for further information CS400 300 6 1 6 TROUBLESHOOTING PROCEDURES 6 3 The Control Panel s Red ERROR Lamp Is Lit A hardware error at the ROM RAM etc An internal error has occurred Contact your occurred during the scanner s self test sales representative or nearest Graphtec vendor 6 4 The Control Panel s Red ERROR Lamp Is Flashing The scanner was turned on with a docu Open the cover and remove the document see ment left loaded inside it Section 5 5 Removing a Jammed Document The top cover was opened during a scan Press the control panel s STOP button to cancel ning operation or while a document the error state Next remove the document by was left in the scanner pressing the FORWARD REVERSE button to advance the document If the document becomes jammed Open the cover and remove the document Refer to Section 5 5 Removing a Jammed Document The document length setting made in The scanner s Error lamp flashes when the end Scanning Master 21 is longer than the of the document is reached but this does n
13. described by an illustration or text within or next to the symbol S The symbol indicates action that is prohibited Such prohibited action is Q The symbol indicates imperative action that must be performed Such im perative action is described by an illustration or text within or nextto the symbol Safety Precautions A WARNING Do not disassemble repair or remodel this scan ner YO e Such action may cause a fire hazard or electrical ON shock e Such action could impair the scanner s performance and cause it to malfunction or break down No disassembly If the scanner generates smoke is abnormally hot emits a strange odor or otherwise functions ab normally do not continue using it Turn off its power and unplug its power cord from the elec trical socket e Use of the scanner in such status may result in a fire hazard or electrical shock e Request repair by contacting your sales representa Unplug the power tive or nearest Graphtec vendor COn Om NE SOCKEL e Never try to perform repair yourself Repair work by inexperienced personnel is extremely danger OUS If the scanner is damaged from being dropped or other impact turn off its power and unplug its power cord from the electrical socket e Use of the scanner in such status may result in a fire hazard or electrical shock e Request repair by contacting your sales representa tive or nearest Graphtec vendor Unplug the power e Never tr
14. differ slightly for individual sensors but this does not indicate a defect 5 When the data is displayed click the Get button 6 Click in the center of the color tile indicated by the numbers 1 to 6 in ascending order For numbers 1 to 5 click the center of the upper left tile for number 6 click in the center of the bottom right tile Align the cursor crosshairs with the printed lines at the sides of the tile Cursor lines red Align with the printed lines then click I Em HEEE See EEN et SESG08E8 Trt rrr ryt O GS Seen A008 Shaan 45000008 EERE ESE See JIE See EVECARE SESE pare BEN ZEER BERM ENEAN W E BEN EESE SERRE ret HEE INSE SORE ee et SSBB ELLIT EEEN S258 SSSR O SS eeeR eee BHES Sees SBEAN TEMEN ENDEN DEEN n O LL SESS eeeeee mor lt bt i tT EST n E mo ZAN CORSE PTT TTT LL rest ie CECCOLI it TTT TT SS 88808888 a fat E Fa EmMa EE a EEE ese I REE See HAREE See BEELECLLOLOI A OL BELELO HEH ABDENN CERUL OCOLO 7 EE PANSE ommusnpn CS400 300 5 11 5 DAILY MAINTENANCE CHECKPOINT WF e The next reference point to be checked is displayed on the Status bar e f you click in error click the Esc key to cancel the operation and return to the immediately previous step e If you click on the wrong tile color correction will not be performed correctly and the colors of the image displayed after color correction will be incorrect 7 After
15. in particular a document with many light colors we recommend that you allow the CS400 300 to warm up for 10 minutes before scanning the document viii Contents TO ENSURE SAFE AND CORRECT USE 000o cece Conventions Used in This Manual ccccssssccccessececcceeeceeeceseeeeceeeaseesseeeeeessaageees Description of Safety Symbols are cried aseosecesacenccussenvactensaceeaasennoee andeneneeaacecioeenenteueanenseae Safety Precautions genncepedesnectuctetenanxmoianqumanaccanmubionsntuatiidtennacaesianninaenehsmonctetsaantiuniabaiont ji MUSCU UON eee A E E E AE E vii OVERVIEW cesar ond ccestovntsrce vn tionee tee nfs aces ounedipric eda bia epdadone eesen eeeideset cost deerermenecs 1 1 1 1 FOU O acca cine ceetpnto snc E E E I saan iene E 1 1 1 2 UNPACKING the Scanner siciiniicacoisscrconuesinileermeroiniensiestiindawnateteneseiszeiiuiaiecniunces 1 2 PREPARATION ares ecco ctacestecnrsesesn tien enct copa eboateugenteste una case luc aieeedorectseananoctaes 2 1 2 1 Assembling the Scanner isis cise condecuseuancsiuivsnnciy casa vaca dalvvouawecerineaen ake unadvawaciines 2 1 2 2 Part Names and FUNCIIONS ois fect omtcnsenamncrarunttnsndemssavaenrcrunstseanemanatoindereamerasents 2 4 2 3 Attaching the Document Support Wires c ec cceceeceeeeeseeeeceeeeseeeeseeeesens 2 7 PREPARING TO OPERATE THE SCANNER 000000 3 1 3 1 System Regu iremeni S cccsdtrasanncusiesanccemneriarenaiaenentivatissandaasisiuiatontabubaainda
16. scanner s soiled areas using a soft cloth that has been moistened with water or a neutral detergent diluted with water and then firmly wrung out then wipe the scanner using a dry cloth For more details see Chapter 5 Daily Maintenance Vj 9 Prohibited Q as Prohibited Li 9 Prohibited o KOS INTRODUCTION Thank you for purchasing the CS400 300 Image Scanner The CS400 300 is capable of accurately performing high speed scanning of documents ranging in size from ISO A4 to ANSI E This Users Manual describes how to operate the CS400 300 and also includes usage precautions Read the manual thoroughly prior to use in order to ensure full understanding of the product s features and to ensure effective use Keep the manual in a safe place where it can be accessed easily whenever necessary Items in this manual marked are precautions to ensure safe use Please be sure to observe them strictly Notes Regarding This Manual e All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Graphtec Corporation e The specifications and other information in this manual are subject to change without notice e While every effort has been made to provide complete and accurate information please contact your sales representative or nearest Graphtec vendor if you find any unclea
17. tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows Graphtec CS400 10 If you want to search for Microsoft digitally signed software visit the Windows Update Web site at http windowsupdate microsoft com to see if one is available Do you want to continue the installation E n Meme Click Yes to continue the installation 9 The screen shown below is displayed when the wizard has finished installing the driver Found New Hardware Wizard Completing the Found New D Hardware Wizard Q Graphtec CS400 10 Windows has finished installing the software for this device To close this wizard click Finish Cancel Click the Finish button 10 The Windows 2000 Desktop appears andthe Scanner is acknowledged by the computer 3 8 CS400 300 3 PREPARING TO OPERATE THE SCANNER For Windows XP The following procedure assumes that you are using the CS400 as part of your system and that you are using the USB interface If you are using the IEEE 1394 interface GRAPHTEC CS400 10 IEEE 1394 SBP2 Device will be displayed where CS400 10 is displayed when the USB interface is used Substitute CS300 10 for CS400 10 for guidelines as to how to use the CS300 1 Connect the scanner to the computer turn on th
18. thickness of the medium being scanned and on the operating conditions The precision figures above were measured under the operating conditions described below e Test chart used Mylar sheet 200 e Guaranteed precision conditions Temperature 20 3 C humidity 60 10 RH e Document hold down unit setting Standard 4 The USB 2 0 and IEEE 1394 interfaces cannot be used at the same time CS400 300 B 1 APPENDIX C EXTERNAL VIEW APPENDIX C EXTERNAL VIEW External Dimensions bl 1205 a Note The diagrams are of the CS400 model Unit mm Dimensional precision error 5 mm CS400 300 C 1 INDEX hs INDY HAP HOP Assembling the scanner essees 2 1 Overlapped data cccccseseeeeesseeeeeeeeeees 6 4 E C gt E P gt Calibration czenseccaececsasseteactencenecesaaseneaasnoenacbece 5 7 Paper Jaf nescswseceotencoienacceaeceesducsiod ANNAD 5 6 Carrier sheet using the sssssssessseeseeneenes 4 6 PAFER LED rro unanbessnpevacnossareceqaer 2 6 E e EE E E A E ceoareshteneuedeae 2 4 Paper SENSOT riroriro Tani eiiiai 2 4 Control panel escosessrosnceentereattretessascdzenntuvencs 2 6 Paper sensor cleaning the a se 5 5 Cover Sensor cccccseeceecceeeseeeeesseeeeeeeeess 2 4 Part Names and Functions 00 2 4 Power cable connecting the 3 2 E D gt POWER LED ssanie 2 6 Power SWITCH siscinct sctienssrtudvedabsctesielaacdiceiuetons 2 5 Daily maintenan
19. wrinkled or otherwise hard to load in the scanner To scan transparent or translucent documents To scan a curled medium As shown in the figure below place the document in the carrier sheet with the document s surface to be scanned facing up against the transparent top sheet For scanning load the carrier sheet into the scanner with the document s target surface the transparent top sheet facing down lf you use the carrier sheet when scanning color documents the colors may shift slightly in some cases If this happens set the document hold down unit force setting to High Sa SS RI Transparent sheet front surface i Target document S the surface to be scanned faces up White surface background surface CHECKPOINT WF When handling the carrier sheet be very careful not to scratch it or otherwise damage it 4 8 CS400 300 5 DAILY MAINTENANCE 5 DAILY MAINTENANCE 5 1 Opening and Closing the Top Cover 1 Turn off the scanner s power 2 Push the left and right open levers on the top cover to unlock them and hold the middle part of the top cover while you open the top cover by about 90 degrees 3 Close the top cover until the left and right latches on the top cover lock into position making sure that you don t get your fingers caught CS400 300 5 1 5 DAILY MAINTENANCE 5 2 Cleaning the Document Hold Down Unit 1 Turn off the scanner 2 Open the top cover as described in Se
20. 0 300 2 PREPARATION Power switch IEEE 1394 connector Power switch Controls the on off status of the power supply to the scanner AC line inlet Connect the power cord s female plug here USB connector Used to connect the USB interface cable IEEE 1394 connector Used to connect the IEEE 1394 interface cable A CAUTION The USB and IEEE 1394 connectors cannot be used at the same time Do not connect both the USB and IEEE 1394 cables to a computer or to two separate computers at the same time CS400 300 2 5 2 PREPARATION Control panel POWER PAPER ERROR g FORWARD A REVERSE POWER LED Unlit Is unlit while the scanner is turned off Lit green Lights when the scanner is turned and remains lit while it is operating normally Flashing orange Flashes when the scanner is in power saving mode PAPER LED Unlit Normal status Local status Lit green Lights when the scanner enters Scan READY status Flashing green Flashes while image data is being scanned ERROR LED Lit red Lights to indicate a hardware error Flashing red Flashes when a document is detected during the self test when the scanner is turned on when scanning is suspended by pressing the STOP key when a paper jam is detected or when the document length is shorter than the specified scan length Unlit Normal status When Confirm has been selected for the End of pap
21. C5400 300 COLOR IMAGE SCANNER USER S MANUAL MANUAL NO CS400 UM 152 Lf a GRAPH TEC TO ENSURE SAFE AND CORRECT USE e To ensure safe and correct use of your Image Scanner read this Manual thoroughly before USE After having read this Manual keep it in a handy location for quick reference as needed e Do not permit small children to touch the Image Scanner e The following describes important points for safe operation Please be sure to observe them strictly E Conventions Used in This Manual To promote safe and accurate use of the Image Scanner as well as to prevent human injury and property damage safety precautions provided in this manual are ranked into the three categories described below Be sure you understand the difference between each of the categories Z DANGER N WARNING Z CAUTION This category provides information that if ignored is highly likely to cause fatal or serious injury to the operator This category provides information that if ignored is likely to cause fatal or serious injury to the operator This category provides information that if ignored could cause injury to the operator or physical damage to the Image Scanner E Description of Safety Symbols warnings The point requiring attention is described by an illustration or text within The A symbol indicates information that requires careful attention which includes or next to the Z symbol
22. Cameras icon Ensure that Graphtec CS400 10 or Graphtec CS300 10 is indicated here 3 12 CS400 300 3 PREPARING TO OPERATE THE SCANNER 3 6 Installing the Scanning Master 21 Application The Scanning Master 21 OPS112 is a software application for using a Graphtec scanner to scan image data Operating Environment Windows 2000 Professional XP Professional KP Home Edition Installation Procedure The following steps are explained using the Windows 2000 windows 1 Boot Windows 2000 2 Insertthe User Guide CD ROM containing the OPS112 program files into the computer s CD ROM drive 3 Click the Taskbar s Start button then click the Run icon windows Update a Programs ES Documents h Settings X Search 2 Help BP Shut Down Astat S E a a A 4 Enter the CD ROM drive name and English OPS112 SETUP EXE as the name of the file you wish to open If the disk is in drive E for example enter E English OPS112 SETUP EXE in the box p Type the name of a program Folder document or Internet resource and Windows will open it for you Open E English OPS11215ETUP EXE F Cancel Browse 5 Click the OK button to run the OPS112 setup program From this point on follow the setup program s instructions to install the OPS112 application e If the application has been properly installed Scanning Master 21 will be newly lis
23. Turned On But Doesn t Operate at All The power cord has come loose Firmly connect both plugs of the power cord The scanner is connected to an electrical socket that does not provide the rated Use only the rated supply voltage supply voltage The electrical socket is not supplying Check the power supply a supply voltage 6 2 The Scanner Operates Improperly After Connection to the Computer Is the scanner properly grounded Make sure that the scanner is grounded Is the USB or IEEE 1394 cable between Determine whether the cable connector has the computer and the scanner working any problems e g a pin is broken or bent properly and ensure that the cable is inserted firmly into position Is the USB cable compliant with the Ensure that you use a USB 2 0 compliant USB 2 0 interface that you are running USB cable Is an add on USB card being used USB 1 1 cards are not supported Correct operation is not guaranteed when the scanner is connected to a USB port that is not the standard built in computer port Are both the USB and IEEE 1394 cables Both cables cannot be connected at the same connected time Disconnect one of the cables The scanner is recognized as connected by the operating system in the Device Manager but the message Scanner not found is displayed in Scanning Master 21 and the scanner cannot be connected The Model Setup settings are not Set the Model Setup settings in Scanning
24. as Dropped The transparent contact plates over Clean the transparent contact plates see the image sensors are dirty Section 5 3 Cleaning the Image Sensors The carrier sheet is not used with Use the carrier sheet transparent or translucent documents CS400 300 6 3 6 TROUBLESHOOTING PROCEDURES 6 8 The Input Image Data Is Incorrectly Aligned The data is misaligned at a joint between After opening the Tools menu of the driver program the image sensors see the figure on Scanning Master 21 driver provided with your page 6 5 scanner select the Joint Adjustment function then perform adjustment to achieve a seamless image CHECK W Your scanner comes shipped from the factory after being adjusted for high precision Due to its operating environment or other factors however the scanning precision may deviate in very rare cases Moreover fine adjustment to correct such deviation can be performed using the driver software if the deviation causes are overlapped or missing data Overlapped data x D Original document Data overlaps Missing data ra gt x Original document Data is missing Deviation due to scanner specifications x Original document Deviation caused by specifications 6 4 CS400 300 6 TROUBLESHOOTING PROCEDURES Joint between Joint between Jointbetween Joint between sensors 4 amp 5 sensors3 amp 4 sensors2 amp 3_ sensors 1 amp 2 l l l l I I l l l
25. ce cceeceeeeeeeeeeeeeeeeeees 5 1 Deviation due to scanner E R gt specifications scsi steccctnssiaadenercdecasaweccdedenerens 6 4 Document grade and thickness 4 1 REVERSE KOY scrccsctessnoccsessssemnsassacnenncacectians 2 6 Document hold down uniit ceeee 5 2 Document hold down unit cleaning the 5 2 m S gt Document guides cceeeceeeeeeeeeneneeeeees 1 2 Document length cccstiwtecententeveecescsenieucenersenss 4 1 Scanner assembling the a se 2 1 Document loading operation 0 4 2 Scanning Master 21 installing the 3 13 Document scanning table cee 4 2 SLU e EEE SOE A TEE ETE E AT 2 4 Document support wire ccccceeeeeee seers 2 7 STOP KEY sse 2 6 Document LYP S ccccceseeeceeeeeseseeeeeeeees 4 1 System requirements ccseeeecseeeeeeeeees 3 1 Document width aisicndeie2ecranebaivatuadvexcoensbaticane 4 1 E T gt HEP TOP OV CN e decseatened mens ake 5 1 BO SDD nesisstecetsceeestenusaataceeeadeetecses 2 6 6 2 Transparent contact plates cceee 5 3 Troubleshooting sivcces srconssnevnnasmncenensersesyeconets 6 1 E F gt E U gt FORWARD ke cccccssseeeccesseeeeeeeeeeeeees 2 6 USB COMMECION ecensicestscetsbecceencencdgdeccesseteedes 2 5 E l gt Usage precautions ccceeeeeeeeeeeeeeeeeeeeeees viii IEEE 1394 connector sicnccsciectacccteasesncsadadatens 2 5 O W gt Image sensors cleaning the
26. cision varies according function to adjust the precision to the type of document 6 6 CS400 300 6 TROUBLESHOOTING PROCEDURES 6 12 Stripes or Moire Patterns Which Are Not in the Original Document Appear in the Scanned Data The scanned document contains filled or shaded areas Depending on the resolution selected data that is comprised of filled or shaded areas may be scanned in as stripes or moire patterns This is not due to a scanner malfunction Note however that the vividness of the stripe and moir patterns can be lessened by changing the resolution and that the driver software included with your scanner Scanning Master 21 will help you to reduce the vividness of the moire patterns by using the Moire Pattern Removal Radius the Moir Pattern Removal Strength and the Moir Reduction settings in the Scan window Adjustments tab in cases where you are scanning 24 bit colors 6 13 After Scanning Image Quality Drops The scanner s image scanning quality has deteriorated Run the Scanner Adjustment Program see Section 5 6 Calibration and perform calibration Is the scanner properly grounded Make sure that the scanner is grounded 6 14 After Scanning Image Data is Patchy The scanner s image scanning quality has deteriorated You are using a carrier sheet with a color document Run the Scanner Adjustment Program see Section 5 6 Calibration and perfo
27. ction 5 1 Opening and Closing the Top Cover Document hold down unit _ Latch BT fa 3 Wipe clean the underside of the document hold down unit see below using a soft cloth that has been soaked in water or diluted neutral detergent and thoroughly wrung out 4 Wipe the document hold down unit once again using a soft dry cloth remove all moisture 5 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover A CAUTION Scanning may be affected if the underside of the document hold down unit becomes scratched or dirty It must be cleaned when necessary 5 2 CS400 300 5 DAILY MAINTENANCE 5 3 Cleaning the Image Sensors The scanner s image quality drops when the transparent contact plates over the image sensors become dirty so clean the image sensors whenever necessary Procedure 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 As shown below wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out Transparent contact plates 4 Completely remove any moisture on the transparent contact plates by wiping them off again using a soft dry cloth 5 Close the top cover as described in Section 5 1 Opening and Clo
28. e computer s power Insert the CD ROM disk included with your computer into the CD ROM drive of the computer after Windows has started up and then turn on the scanner s power 2 The message below appears Found New Hardware Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next 3 6 CS400 300 3 PREPARING TO OPERATE THE SCANNER 4 Click the Next button to proceed to the menu for installing the driver Install Hardware Device Drivers Sa tas A device driver is a software program that enables a hardware device to work with cy an operating system This wizard will complete the installation for this device D C5400110 4 device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended A A AA AAA Display a list of the known drivers for this device so that can choose a specific driver lt Back Cancel 5 Select the option Search for a suitable driver for my device recommended and click Next Locate Driver Files at Where do you want Windows to search for driver files cy Search for driver files for the following hardware device D cS400 10 The wizard searches fo
29. e scanner first and then turn on the computer When Windows starts up insert the CD ROM supplied with the scanner in the CD ROM drive Turn on the power to the scanner 2 When Windows XP starts up the following window appears ij Found New Hardware 5400 10 3 Next the Found New Hardware Wizard window appears Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for CS 400 10 If your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Click Next to continue Select the option Install from a list or a specific location Advanced 4 The screen shown below is displayed when you click Next Found New Hardware Wizard Please choose your search and installation options ha Ba Y Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed C Search removable media floppy CD ROM Include this location in the search Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Select the option Search for the best driv
30. ent to be scanned iat Standard High Use this setting with e Plain paper with a thickness of 0 8 mm or higher e Documents with creases or strongly curled documents where the creases or curl affect the scanning quality Standard This mode is normally used to scan a document A CAUTION e Do not use the High setting with paper less than 0 8 mm thick or with fine or limp documents as the document may become damaged or jammed in the scanner The High setting has a stronger hold down force than that of the Standard setting and may cause damage to thin documents In addition because the precision accuracy also differs a distance correction operation may need to be performed when you switch from one setting to the other Use the carrier sheet when scanning film documents or similar Be sure to use the Standard setting with photographs or other documents that have a glossy surface If you use the High setting the document may stick to the scanner glass and adversely affect the scanning quality Always ensure that you check the lever status before using the scanner because the modes may switch if the scanner has been subjected to a strong vibration as a result of being dropped or shaken CS400 300 4 5 4 LOADING A DOCUMENT 4 4 Handling Documents According to their Material and Thickness The following problems may occur depending on the weight and surface
31. equally soft to gently wipe the paper sensors Do not use any chemicals to clean the sensors CS400 300 5 5 5 DAILY MAINTENANCE 5 5 Removing a Jammed Document lf a document becomes jammed in the scanner during scanning or another operation immediately turn off the scanner remove the document hold down unit and then remove the jammed document Procedure 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 If the document is jammed at the front remove the document from the inside or by pulling it forward 4 If the document is jammed at the rear remove the document from the inside by pulling it toward the rear 5 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover 5 6 CS400 300 5 DAILY MAINTENANCE 5 6 Calibration Calibrate the scanner if scanning quality is observed to deteriorate with scanned results such as those described below The scanned image is distorted Areas of uneven color appear in the scanned image Other unsatisfactory results but not including problems related to media quality such as folds wrinkling or paper curling A CAUTION e Handle the calibration sheet with care so that it does not get bent To prevent soiling store it in its special storage box The calibration sheet cannot be used if it is bent or soiled
32. er Adjustment program as described earlier 3 Select Model Setup on the Scanner menu Model Setup El Ea Scanner cs 400 10 fae Cancel Interface USB bi Confirm 4 Select the connected scanner and click the OK button 5 Select Calibration on the Scanner menu Calibration Calibration i Al Close C Specified Part Confirm Clear 6 Select All in Calibration and click the Execute button 7 The following message is displayed Insert the calibration sheet into the scanner as instructed Scanner Adjustment This will perform calibration Insert the calibration sheet into the scanner Position so that the notch is ak the bottom right Calibration will take some time i Cancel 5 8 CS400 300 5 DAILY MAINTENANCE 8 Clicking the OK button begins calibration Do not switch off the scanner ers LT TT 9 Calibration ends after approximately 10 minutes Scanner Adjustment Yer 1 10 ES Calibration i complete Click the Confirm button and confirm Click the OK button to complete calibration 10 Tocheck the calibration results click the Confirm button in the Calibration menu shown in step 5 above 11 The following message is displayed Insert the calibration sheet into the scanner as instructed Scanning will be performed to verify calibration Insert the calibration sheet into the scanner Position so that the notch is at the bot
33. er Processing setting in the Scanning Master 21 driver SCAN key This key enables you to scan a document according to the settings of Scanning Master 21 when the scanner is connected to a computer Start up Scanning Master 21 before scanning a document if it is not already active FORWARD key Advances the document into the scanner When this key is pressed in Scan READY status the Scan READY status is cancelled and the document is ejected toward the rear of the scanner REVERSE key Feeds the document toward you When this key is pressed in Scan READY status the Scan READY status is cancelled and the document is ejected toward the front of the scanner STOP key Compulsorily stops scanning of the document CS400 300 2 PREPARATION 2 3 Attaching the Document Support Wires Always ensure that the document support wires are attached to the scanner unit before scanning a document Document support wires The document may be damaged upon contact with the power cable if it is scanned without the document support wires in place Attaching the document support wires 1 Insert one end of the document support wire provided into the slot at the rear of the scanner 2 Squeeze the document support wire and insert the other end CS400 300 2 7 2 PREPARATION 3 Press down on both sides of the document support wire 4 Attach the other document support wires in the same manner CHECKPOINT WF
34. er in these locations and select the check box entitled Include this location in the search Click Browse and select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E DRIVER CS400 300 3 9 3 PREPARING TO OPERATE THE SCANNER 5 When you click Next the wizard will start searching for the driver Hardware Update Wizard Please wait while the wizard installs the software s Graphtec CS400 10 6 The screen shown below is displayed Hardware Installation A The software you are installing for this hardware Graphtec CS400 10 has not passed Windows Logo testing to verify its compatibility with Windows xP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway X Click Continue Anyway to continue the installation 7 The screen shown below is displayed when the wizard has finished installing the driver Hardware Update Wizard Completing the Hardware Update eS Wizard The wizard has finished installing the software for i is Graphtec CS400 10 Click Finish to close the wizard Finish Click the Finish b
35. erns Which Are Not in the Original Document Appear in the Scanned Data nstevseestnssasccicanctedsegcteudesnmadioapasacseeueheasayeeedseanaeo ns 6 7 6 13 After Scanning Image Quality DIOS wiscsnccricerssnccssntssedmanedsoncoeetiissaechontesondsnat 6 7 6 14 After Scanning Image Data is Patchy cc ceccccscceceeeeseeeeseeeeseeeeseeeeeaes 6 7 6 15 The Document Cannot Be Fed Correctly ou ceseceeeeesseeeeeneeeensaaaeees 6 8 6 16 Document Size Cannot Be Acquired is displayed cccccccesseeeeeeeeeees 6 8 6 17 The Document to be Scanned is Too Short or Too Long in Length 6 8 APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMG A 1 APPENDIX B STANDARD SPECIFICATIONS 00000 B 1 APPENDIX C EXTERNAL VIEW 0000000 ce eceecseeeeereeneeees C 1 INDEX sce ctacapt secs E E EE EE E E o E EE EA E Index 1 1 1 OVERVIEW OVERVIEW 1 1 Features 600 dpi optical resolution for high precision image scanning Scanning with an optical resolution of 600 dpi allows even complex and difficult to scan documents such as CAD drawings electronic files and mapping data to be scanned rapidly and with high precision Scanning Master 21 Scanner software included as a standard accessory can be used to adjust the resolution in five levels 50 dpi to 800 dpi in 1 dpi increments to suit the scanned document Compatible document widths range from 210 mm to 1016 mm Compatible with document sizes from ISO A4 up t
36. incorrect operation or that the scanned image may be distorted 3 2 CS400 300 3 PREPARING TO OPERATE THE SCANNER Turning the Scanner On or Off Whenever the scanner s Power switch is turned on the POWER PAPER and ERROR lamps on the control panel light up When the scanner has been initialized the POWER lamp lights up CHECKPOINT WF When resetting the scanner by turning it off then back on again wait at least five seconds before turning it back on CS400 300 3 PREPARING TO OPERATE THE SCANNER 3 3 Connecting the Scanner to a Computer The scanner can be connected to a computer using the USB interface or IEEE 1394 interface A CAUTION The operation of the scanner cannot be guaranteed in the following cases e When the cable is connected to a USB hub or an add on USB board e When you are using a custom built computer or one that you have modified The following should never be attempted e Remove or reinsert the cable while you are installing the driver e Remove or reinsert the cable while starting up the computer or the scanner e Remove or reinsert the cable within a period of 5 seconds e Remove or reinsert the cable while transferring data e Connect two or more scanners to a single computer The USB and IEEE 1394 connectors cannot be used at the same time Do not connect both the USB and IEEE 1394 cables to a computer or to two separate computers at the same time Connecting the scanner via a
37. l l l l I l Image sensor position Control panel side scanning table Markings on the document Document feed direction Example CS2000 CHECKPOINT WF Because the document is loaded face down Sensor 1 is the leftmost sensor in the driver software s display windows CS400 300 6 TROUBLESHOOTING PROCEDURES 6 9 Smudges Not Appearing in the Original Document Appear in the Scanned Data The image scanned has a glossy surface Documents with a glossy surface should be such as a photograph scanned by placing them inside the carrier sheet provided 6 10 The Image Data Color Intensity Differs The scanner contains five contact image Adjust the color using the color correction sensors the characteristics of which have function in the driver software provided been adjusted However some variation One adjustment method is to make similar in color intensity may occur depending colors all the same color on the type of document scanned The document scanned was creased Creased or curled documents should be or curled scanned by placing them inside the carrier sheet provided 6 11 The Document Length Differs from the Scanned Data Length Distance correction adjustments have After opening the Tools menu of the driver been made to ensure scanning precision program Scanning Master 21 provided with for a document of a different paper type your scanner select the Distance Correction The scanning pre
38. ncesaerte 3 1 3 2 Connecting the Scanner to a Power Supply ccccccseeecceeeeeeeeeesseeees 3 2 3 3 Connecting the Scanner to a COMPUTED ee ecccceeseeeeeeeeeeeessaaeeeensaneeees 3 4 3 4 Installing the Driver Software ccccccccssscecceeeecceeeeceeeeesseeseeseeeeessaeeessaeees 3 6 3 5 Checking the Interface Connection ccccccecceccseeeeceeeeeceeeeeeeeeeeesesseesaeess 3 11 3 6 Installing the Scanning Master 21 Application cccccccccsseeeeeseeeeeneeees 3 13 LOADING A DOCUMENT 000000 ccc ccs cceeneeneeneeneeneeseeneeeeees 4 1 4 1 Compatible Document Types sicescccscsctes ocd lt oncdsocsiiasdtoecsnstntadessendnoncsicdtievenoseantade 4 1 4 2 Loading a Document ssssssssssssserressrssrrrrrrrsrrrrrrrsrrrrrrnnrrrnrrsnrrnnrnnnrernre nenene 4 3 4 3 Making the Document Hold Down Unit Force Settings cee 4 5 4 4 Handling Documents According to their Material and Thickness 4 6 45 Distance CORSO O MA esse asndsrrni ipenn nEn a NEOR TESE RN E EAER RANN RS 4 7 4 6 USING the Carrier SHCCSE ics stosicitensanvadsswouarswess scesdusecnsduielce sticandlisanpnecebetesincantindds 4 8 DAILY MAINTENANCE 0000o cece ceecnecteeestesteeteeteeeeeteeea 5 1 5 1 Opening and Closing the Top COVED cccccssccecseeeeeceeeeeseseesceseeesesseeseees 5 1 5 2 Cleaning the Document Hold Down Unit ccccccceececeseeeeceeeeesseeeessaeees 5 2 5 3 Cleaning the Image Sens
39. nes drawn on it and scan it ata resolution of 600 dpi Portrait vertical format 2 Measure the length of the vertical line of the document and classify it as x distance on the document 3 Measure the length of the same vertical line in the image data using the command to measure the distance between two specified points of relative measurement and classify it as y distance after the scan has taken place 4 Click on the Distance Correction button in the Adjust Scanner window to open the Distance Correction window 5 Enter the value x distance on the document and the value y distance after the scan has taken place in this window The values entered here must be within the range of the distance correction 6 Click the OK button to calculate the correction value The distance will be corrected the next time a document is scanned CS400 300 4 7 4 LOADING A DOCUMENT 4 6 Using the Carrier Sheet Use the carrier sheet according to the condition of the document to be scanned In the case of scanning the following types of media always place the document in the carrier sheet before loading it into the scanner To scan a medium that is as limp or limper than a newspaper To scan a document that is smaller than A4 size or a document of non standard size To scan a medium that tears easily When the target document cannot be properly advanced to the initial position of scanning because the target document is folded
40. ng the four screws provided It is not necessary to distinguish between the left side and the right side stay because both stays have the same shape Caster frame Side stay 2 Attach the center bar to the side stays temporarily using the four screws provided T Side stay Center bar TIP amp Attach the center bar loosely Tighten the bolts securely after the scanner unit has been mounted on the stand CS400 300 2 1 2 PREPARATION 3 Hold the scanner unit by the side covers on both sides as you adjust its position until the rubber feet on the underside of the scanner unit are aligned with the notches in the fixing plate of the scanner stand Place the scanner unit on the stand and secure it in place using the four coin screws provided A CAUTION Holding the scanner by the rear part of the top cover may cause damage to the scanner or to the persons doing the installation Always hold the scanner by the underside Side cover Fixing plate Fixing plate Coin screw Coin screw Center bar Notch Fixing plate 4 Secure the side stays in place by tightening up the four center bar fixing screws see 2 above 2 2 CS400 300 2 PREPARATION 5 Attach the basket to the stand Position frames 1 and 2 so that they rest on screws A and are hooked onto screws B in order to attach the basket Screw A 3 Frame 1 WN Screw A d Frame 2 Screw B N a
41. ntrol panel is pressed after a document is inserted so that they automatically feed the document to the position to start scanning Manual loading Press the REVERSE switch to eject the document in order to reload it The PAPER LED lights up when a document is correctly loaded If the PAPER LED does not light after the document feed operation has stopped press the FORWARD key to advance the document again A CAUTION e After the scanner is turned on and the driver settings have been enabled in the Scan window it waits for approximately three seconds before beginning the specified scan operation e Load the document in the scanner with the face to be scanned facing downward e Do not place anything other than the document to be scanned on the scanning table as the scanner rollers may start rotating which is extremely dangerous e The document may not be fed in correctly if it is curled The carrier sheet provided should be used for curled documents see Section 4 6 Using the Carrier Sheet for details e Load the document in the center of the scanner as the document may be fed in at an angle and not scanned correctly if it is significantly off center 4 4 CS400 300 4 LOADING A DOCUMENT 4 3 Making the Document Hold Down Unit Force Settings Changing the position of the lever at the right side of the top cover enables you to switch between two hold down force settings Use this facility according to the status of the docum
42. o Screw A Se w Basket v 6 Attach frame 3 to screws B below screws A and stretch out the basket cloth 7 Always ensure that you remove the cushion material that is included below the document hold down unit before using the product Refer to Section 5 1 Opening and Closing the Top Cover CS400 300 2 3 2 PREPARATION 2 2 Part Names and Functions Front View Paper sensor Control panel a Cover sensor Ti Si Document guides Wo The CS300 document guides are the magnetic guides supplied as standard accessories Basket Top cover Open the top cover to clean the document hold down unit and transparent contact plates Paper sensors These sense whether a document is present in the scanner Cover sensor This senses whether the top cover is open or closed and interrupts scanner operation if the top cover is opened during operation Document guides Use these guides to determine the position of a document when you load the document These guides are a sliding type for the CS400 and a magnetic type for the CS300 Control panel Use the keys to operate the scanner and the LEDs to monitor the operating status Stand The stand unit is assembled for mounting of the scanner unit Basket Receives the document that has been scanned Casters Release the lock on the casters to allow the unit to be moved Z CAUTION Do not touch the paper sensors Jad CS40
43. o ANSI E Capable of color and grayscale scanning Capable of scanning in color 24 bit color 8 bit color or grayscale 256 shades CS400 only Capable of reading long axis data Scanning of long axis images is supported Compact and lightweight design A compact design was achieved by using a document travel system that employs contact image sensors in the sensor unit five rows arranged in a zigzag pattern Image processing functions Use of the scanning software provided lets you set image processing functions for the scanning of a document Interface USB 2 0 IEEE 1394 CS400 300 1 1 1 OVERVIEW 1 2 Unpacking the Scanner After unpacking the Image Scanner check its outer casing and check that the standard accessories listed below are all present If you detect a surface flaw or a missing accessory please promptly contact your sales representative or nearest Graphtec vendor Standard Accessories Power cable User s Manual GS 400 300 GRAPHTEC Document guides CS300 only e Scanning Master 21 Document support wires Cleaning paper Carrier sheet IS0907 Calibration Color correction sheets 1 set e One Calibration sheet e One Color correction sheet 1 2 CS400 300 2 PREPARATION 2 PREPARATION 2 1 Assembling the Scanner Z CAUTION Two persons are required for the assembly operation Assemble the stand before mounting the scanner unit 1 Assemble the caster frame and the side stay usi
44. om the document e Injury could result from an object getting tangled in the scanners rollers Keep away Do not place any receptacle containing water or q other fluid on top of the scanner N a e Fluid falling inside the scanner may cause a fire hazard or electrical shock due to a short circuit or void water areas ty overheating gt Beware of electrical shock Do not place heavy objects on the scanner e Such action may impair the scanner s performance due to deformation or other damage and cause the scanner to malfunction or break down Prohibited Safety Precautions Continued A CAUTION Do not use sharp pointed articles on the scanner e Such action may impair the scanner s performance and cause the scanner to malfunction or break down Do not exert pressure on the scanner e Such action may impair the scanner s performance and cause the scanner to malfunction or break down e Such action could cause injury to the operator Do not attempt to lubricate the scanner s mecha nisms e Such action may impair the scanner s performance and cause the scanner to malfunction or break down e Such action may cause a fire hazard or electrical shock due to a short circuit or overheating Do not clean the scanner using a volatile solvent such as thinner or benzine e Such action may impair the scanner s performance and cause the scanner to malfunction or break down Clean off the
45. ors ccccceccccssececceeeeeceeceeceeeeecseeeeeseeeeessneeessgeees 5 3 5 4 Cleaning the Paper Sensors ccccccecccssececceeceeceeeeeceeeeecseeeeeseeeeeseneessaeees 5 5 5 9 Removing a Jammed DOCUMEIN wicc sccccscnenvecsinsacedtincs sottesbaisnsnsa dtacnnnuiiesiley sijdaduites 5 6 50 CalDraAloN geeen eee ee tenet ne ae eet E E E ae ee eee es 5 7 ix 6 TROUBLESHOOTING PROCEDURES 0000 cette 6 1 6 1 The Scanner Is Turned On But Doesn t Operate at All 00 ee 6 1 6 2 The Scanner Operates Improperly After Connection to the Computer 6 1 6 3 The Control Panel s Red ERROR Lamp Is Lit ee ceeeeeeeeeeeeeeeees 6 2 6 4 The Control Panel s Red ERROR Lamp Is Flashing cccsseeeeeeeeees 6 2 6 5 The Document Isn t Properly Fed to the Initial Scanning Position 6 2 6 6 After Scanning Image Data Becomes Black or White cccceeeeeseees 6 3 67 The Image Quality Has Dropped icc sicwccsevetsoossunnsccnadondsbesnnceruadencecundesnnenieses 6 3 6 8 The Input Image Data Is Incorrectly Aligned s ssnesssssssennsnrssrensrrsrrresnnn 6 4 6 9 Smudges Not Appearing in the Original Document Appear in th Scanned Data amma terrae art en tte tener ten aiea ai 6 6 6 10 The Image Data Color Intensity Differs ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeens 6 6 6 11 The Document Length Differs from the Scanned Data Length 6 6 6 12 Stripes or Moire Patt
46. ot length of the actual document indicate a problem with the scanner itself Follow the Scanning Master instructions 6 5 The Document Isn t Properly Fed to the Initial Scan ning Position The target document is curled up wrinkled Load the document after placing it inside the too thin or otherwise poorly suited to carrier sheet provided see Section 4 6 Using proper feeding the Carrier Sheet You are using the document hold down Change the High setting to Standard or unit s High setting when you should be place the document in the carrier sheet using the Standard setting for a thin provided as a standard accessory document Dust has accumulated on the paper Clean the paper sensors see Section 5 4 sensors Cleaning the Paper Sensors The document to be scanned may be too In such cases you should support the document thick or heavy with your hand when you insert it into the scanner or try lowering the scanning speed or both 6 2 CS400 300 6 TROUBLESHOOTING PROCEDURES 6 6 After Scanning Image Data Becomes Black or White The document was loaded with its target Load it in the scanner with its target surface surface facing up instead of down the surface to be scanned facing down The scanning conditions set were Set the scanning conditions again they can be inappropriate for the document controlled from the scanning software provided 6 7 The Image Quality H
47. ot scan a document that is thicker than 1 5 mm e When using the carrier sheet ensure that the combined thickness of both the document and carrier sheet does not exceed 1 5 mm e The carrier sheet alone is 0 2 mm thick CS400 300 4 1 4 LOADING A DOCUMENT Regarding the automatic detection of the paper size This scanner supports the automatic detection of the document size by determining where the edges of the document are The edges of the document cannot however always be detected correctly especially if the document is thin The scanner also assumes that the document is set in the center when it determines the document size A CAUTION The correct document size cannot be detected when a carrier sheet is used because the carrier sheet is detected instead The document size may not be detected correctly if the document hold down unit or transparent contact plates are dirty Please clean the document hold down unit and transparent contact plates in such cases When automatic detection is selected for the document size Automatic detection The document is scanned to automatically detect width and length Automatic detection of standard size The document is scanned in the standard paper size determined from the automatically detected document width Automatic detection ISO series Automatic detection ANSI series Automatic detection ARCH series Automatic detection DIN series The document is scanned in the paper si
48. r or mistaken information or have other comments or suggestions e Notwithstanding the stipulation in the preceding paragraph Graphtec Corporation as sumes no liability for damages resulting from either the use of the information contained herein or from use of the product e All names of companies brands logotypes and products appearing in this manual are the trademarks or registered trademarks of their respective companies Windows is a U S registered trademark of Microsoft Corp Other product names mentioned herein are trademarks or registered trademarks of their respective owners Vii Usage precautions Do not lift or move the unit by holding the top cover as doing so may damage the unit Always lift the unit by holding the underside Side cover Top cover Side cover Take care to prevent your fingers from being caught in the gap between the top cover and the scanner unit when opening and closing the top cover Top cover lt Opening the top cover gt Do not hold the rear section of the top cover when opening it lt Closing the top cover gt Keep your hands away from the front of the main unit when closing it Always ensure that you open the top cover and remove the cushion material before using the product Refer to Section 5 1 Opening and Closing the Top Cover Scanner Warm up A warm up period is not usually required for the CS400 300 However if you plan to scan a color document
49. r suitable drivers in its driver database on your computer and in any of the following optional search locations that you specify To start the search click Next If you are searching on a floppy disk or CD ROM drive insert the floppy disk or CD before clicking Next Optional search locations CD ROM drives V Specify a location I Microsoft Windows Update lt Back Cancel 6 Select the check box entitled Specify a location and click Next x ae arria aco disk into the drive OK Cancel Copy manufacturer s files from JENDRIVER Click Browse and select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E DRIVER CS400 300 3 7 3 PREPARING TO OPERATE THE SCANNER 7 When you click OK the wizard will start searching for the driver The screen shown below is displayed when the wizard has finished searching Found New Hardware Wizard Driver Files Search Results Pha ase The wizard has finished searching for driver files for your hardware device wey The wizard found a driver for the following device D cS400 10 Windows found a driver for this device To install the driver Windows found click Next e driver gtescan inf 8 The screen shown below is displayed when you click Next Digital Signature Not Found Xx The Microsoft digital signature affirms that software has been
50. rm calibration Don t use the carrier sheet Or set the document hold down unit force to High CS400 300 6 TROUBLESHOOTING PROCEDURES 6 15 The Document Cannot Be Fed Correctly The document is fed at an irregular rate The cause of this problem is often attributable resulting in the images being scanned to the weight or length of the document In unevenly or stops feeding half way such cases you should support the document through with your hand when you insert it into the scanner or try lowering the scanning speed or both 6 16 Document Size Cannot Be Acquired is displayed The scanner failed to detect the document Load the document again size automatically Select a user defined document size or standard size if the same problem occurs after a number of retries 6 17 The Document to be Scanned is Too Short or Too Long in Length Automatic document size detection was Load the document again Select a user defined used but failed document size or standard size if the same problem occurs after a number of retries 6 8 CS400 300 APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMS APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMS Optional items can be obtained from your sales representative or nearest Graphtec vendor Optional items C coss OOOO o ema Software to upgrade OPS112 Scanning Master 21 to OPS115 Scanning Master Pro Color OPS115 KIT E Consumables C eos O eme O O
51. sing the Top Cover Take care not to get your fingers caught in the cover A CAUTION Do not use a commercial cleaner for office equipment a glass cleaner or chemical solvents such as solutions containing alcohol CS400 300 5 3 5 DAILY MAINTENANCE A CAUTION Although the transparent contact plate is not a maintenance part that requires periodic replacement it is a consumable part because its surface may receive slight scratches due to minute particles of dust and other foreign matter If document scanning produces unsatisfactory results unexpected white or black streaks in the data due to scratches on the transparent contact plate or other reasons please perform the calibration procedure see Section 5 6 Calibration If the scanning results do not improve after calibration the transparent contact plate s will need to be replaced 5 4 CS400 300 5 DAILY MAINTENANCE 5 4 Cleaning the Paper Sensors A CAUTION Accumulated dust on the paper sensors may prevent the document from being detected The sensors must be cleaned when necessary 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 Wipe the two paper sensors using a cotton swab 4 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover A CAUTION Use a cotton swab or something
52. ted in the Program menu accessed from the Start button TIP amp For more details open the README TXT file provided in the Scanning Master 21 folder CS400 300 3 13 4 LOADING A DOCUMENT 4 LOADING A DOCUMENT This chapter describes the document types compatible with your scanner and procedures related to loading a document 4 1 Compatible Document Types Because the scanner scans a document while feeding it the document types that it can scan are subject to the following restrictions Compatible Media Widths for Scanning Documents with a maximum width of 1016 mm 210 mm x 297 mm 8 5 in x 11 in 594 mm x 841 mm in x 34 in o D Compatible Media Lengths for Scanning Documents up to approximately 16 m in length driver software limitation can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data storage device of the computer to which the scanner is connected and also by the grade of the medium being scanned Compatible Grades amp Thickness for Scanning Media Grades The scanning precision is guaranteed for high grade tracing paper see APPENDIX B SPECIFICATIONS Other compatible media types are listed below High grade paper 60 g m Tracing paper 50 to 55 g m Mylar 50 um Copy paper Diazo photo sensitive paper Media Thicknesses Observe the following points when scanning a thick medium e The CS400 300 cann
53. tom right Cancel 12 Click the OK button to start scanning The scanned data is displayed when scanning is complete Colors may differ slightly for individual sensors to make it easier to identify problem areas in calibration This does not indicate a defect Check that there are no vertical streaks such as white patches in the scanned data Streaks occur when calibration is not performed correctly due to contamination by dust or dirt 13 If the data is normal calibration is complete Click the Close button and exit the Scanner Adjustment Program CS400 300 5 9 5 DAILY MAINTENANCE 14 If any abnormal data is observed specify the problem areas as follows Select Specified Part in Calibration Calibration r Calibration C All f Specified Part 15 The mouse arrow cursor changes to a cross cursor when moved over the data Click the left mouse button with the mouse positioned over the streak data The selected area is shown in blue Repeat this procedure for any additional streaks Areas that have been selected shown in blue can be deselected by clicking the left mouse button again To deselect all selected areas click the Clear button 16 Once all required areas have been specified remove the calibration sheet and clean the glass and table surfaces Check the calibration sheet for dust and dirt then click the Execute button 17 Return to step 10 and verify the calibration results
54. utton to close the Welcome to the Found New Hardware wizard 8 The Windows XP desktop appears and the scanner is recognized by the computer 3 10 CS400 300 3 PREPARING TO OPERATE THE SCANNER 3 5 Checking the Interface Connection For Windows 2000 The procedure outlined below assumes that the CS400 is connected in your system Substitute CS300 10 for CS400 10 for guidelines as to how to use the CS300 1 Launch the Control Panel using the Start menu 2101 File Edit View Favorites Tools Help Back Qsearch yFolders History ie aK A Ez address Pao g m ov Accessibility Add Remove Add Remove Administrative Automatic Date Time Control Panel Options Hardware Programs Tools Updates Scanners and Cameras wy si i Configures installed scanners and cameras Display Folder Options Game Internet Keyboard Controllers Options P Mouse Network and Phone and Power Options Printers Regional Dial up Co Modem Options 4 E amp cw eeue Scheduled Sounds and System Users and Cameras Tasks Multimedia Passwords Windows Update Configures installed scanners and cameras My Computer 2 The screen shown below is displayed when you click on the Scanners and Cameras icon Scanners and Cameras Properties re pS Devices The following scanners or cameras are installed F Graphtec CS400 10 Add Remove Troubleshoot Properties
55. y to perform repair yourself Repair work cord from the socket by inexperienced personnel is extremely danger OUS If water or foreign matter enters the scanner turn off its power and unplug its power cord from the electrical socket e Use of the scanner in such status may result in a fire hazard or electrical shock e Request repair by contacting your sales representa tive or nearest Graphtec vendor Unplug the power e Never try to perform repair yourself Repair work cord from the socket by inexperienced personnel is extremely danger ous _ ii Safety Precautions Continued A WARNING Do not connect the scanner to a non rated power supply e Use of a different supply voltage may result in a fire hazard or electrical shock Prohibited A CAUTION Be sure to ground the earth terminal e Unless the scanner is grounded the operator could suffer an electrical shock in case of current leakage Ground the scanner Insert the scanner s power plug securely into the electrical socket e After first connecting the power cord s female plug to the scanner connect its male plug to the electrical Securely insert socket the power plug e Using the scanner with its power plug incompletely into the socket inserted into the electrical socket could cause a fire hazard or electrical shock Do not allow dust or metallic matter to adhere to the power cord s plug e f the power cord s plugs become dirty
56. you have clicked tile number 6 click the Set button Scanner Adjustment AN The color correction operation has been completed Click the Confirm button to confirm Click the OK button 8 To check the color correction results click the Confirm button 9 The following message is displayed Insert the color correction sheet in the scanner as instructed Scanner Adjustment Ed Scanning will be performed to verity color carection Insert the color conection sheet into the scanner Please load the sheet in the center of the scanner making sure that the numbers are at the top CHECKPOINT WF Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner but with the printed side down 10 Click the OK button to start scanning After scanning has been completed an enlarged view of the color corrected data is displayed 11 Click the Fit icon to display the entire image and check whether there is any discrepancy in color If there is no discrepancy color correction is complete Click the Close button CHECKPOINT Wi If there is still some color discrepancy after performing Color Correction repeat steps 6 through 11 5 12 CS400 300 6 TROUBLESHOOTING PROCEDURES 6 TROUBLESHOOTING PROCEDURES If the scanner seems to be operating abnormally perform the troubleshooting procedures described in this chapter before requesting a service call 6 1 The Scanner Is
57. ze of the respective series as determined from the automatically detected document width 4 2 CS400 300 4 LOADING A DOCUMENT 4 2 Loading a Document Insert the document onto the document scanning table face down so that it presses against the rollers evenly How to use the document guides CS400 e Move the document guides to the left and right until they are adjusted to the document width e Place the document between the document guides e Move the document guides back to the edges of the scanner after you have loaded the document e This ensures that the document does not get damaged if it is fed at an angle Document guides CS300 The document guides are attached to the document scanning table via magnets Place them at the edges of the document in alignment with the document width Remove the document guides after you have loaded the document in order to ensure that the document does not get damaged if it is fed at an angle Document guides Document scanning table CS400 300 4 3 4 LOADING A DOCUMENT POWER PAPER ERROR ag FORWARD A REVERSE TIP BF There are two document setting modes available set by the driver software e The rollers start turning at a preset delay time after the document has been inserted so that they automatically feed the document to the position to start scanning e The rollers start turning when the FORWARD switch on the co
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