Honeywell MC Toolkit Users manual, 34-ST-25-33
Contents
1. Document Name Document ID Release Number Publication Date MC Toolkit User Manual 34 ST 25 20 Revision 9 October 2010 October 2010 MC Toolkit Modem Code Download Instruction Manual iii Revision 1 0 Contents INTRODUCTION E 1 Overview tee A Edel ere en he ES a bavi os eed anced EA EU EE te AE QA TR 1 Modem Code Download Application Main Screen essere 1 INSTALLATION CONNECTION AND LAUNCH OF THE MODEM CODE DOWNLOAD APPLICATION ME 2 System Requirements grasa ere t ORE IER EFL E ERE UE ES e IEEE DRE vient 2 Install Upgrade Procedure anite i ener rer taceo arch rc e ate der ien 2 LR EE 3 MGT MO DOE ee t IB Tene e reb D eie e e e ut 3 MET 202 ege EE 3 Launching the Modem Code download Application o ooonoocnnncnncnnccnnccnnncnnonnonnnonn corn nonnnoonnccnnocononns 3 MODEM CODE DOWNLOAD OPERATIONS ee eene enne e enne nnn nnne nnn nn 4 Menu selections rores a a eer PUT FH eee Eo ee eie REOR se RE adidas 4 File Men eet id bec e eee Lele eet eth kin RISSE ein eR els 4 Help MEN RT EE 7 Upload Download Operation 8 Download Operation EE 8 Upload Opera tion i 2 3 uai a eo ted eco eoe OR ee aatia 13 Troubleshooting nitet pee eee eee e D e ee pi Ud te c pU Hber eR eoe ates 15 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Table of Figures Figure 1 Modem Code Download Applicatio2. Installation Connection and Launch of the Modem Code Download Application System Requirements Table 1 System Requirements Item Description Pocket PC Model HP iPAQ 2490 Microsoft Active Sync version 4 or higher must be installed on the PC to communicate with the PPC using the Active Sync cable Pocket PC Platform windows Mobile 5 0 Install Upgrade Procedure The ModemCodeDownload program installation is part of the MCToolkit product CD If the MCToolkit product is already installed you should see the short cut ModemCodeDownload Under Start or Start Programs menu Skip this section if it is already installed To upgrade the MC Toolkit Modem Code Download program in the Host PPC follow the steps in Table 2 Table 2 Install Upgrade Procedure Step Action If the Host PPC has the previously installed Honeywell ModemCodeDownload application follow the steps below to remove this program from the PPC a Select Start Settings System Memory Remove Programs b Select ModemCodeDownload If this program is not listed that means it was not installed on this PPC before Select Remove select Yes on the Remove Program dialog d Soft Reset the PPC e Setup ActiveSync connection between the Host PPC and the Desktop PC If the Desktop PC has the previously installed ModemCodeDownload application follow the steps below to remove this program from the PC Steps
3. Press Download button on the Main screen of the Modem Code Download Application It will open the Open dialog box Select folder My documents Select Type Hex or Binary On selecting the File the confirmation screen will be displayed Select Yes to proceed October 2010 Revision 1 0 Modem Code x 10 06 x Folder SPM maa ES Les v Open h Type Hex file hex Name 4 Date WAPPWCS My Documents 7 13 m SS U Figure 9 Download Screen Modem 4x 11 08 Firmware file path MCToolKitCodeDownload Are sure you want to download 15D Card My Documents APPWCS HEX file to Modem Test Completed successfully File Modem Help Figure 10 Download Confirmation MC Toolkit Modem Code Download Instruction Manual H Modem Code Download Operations Step 2 The download will start The Firmware will be downloaded from the PPC to the Modem Download Status will be displayed Modem Code e x 11 09 ok x Firmware File path 15D Card My Documents APPWCS HEX mees IL ses Downloading Bytes File Modem Help Figure 11 Download Status in the end Modem Code 3 dx 11 13 Firmware file path SD CardiMy Documents APPWCS HEX MCToolKitCodeDownload ok Download completed successfully Download Successful Select Validate button to switch the modem to User Mode File Modem Help Figure 12 Downl
4. 34 0 91313 61 00 FAX 34 0 91313 61 30 Sweden Honeywell AB Phone 46 8 775 55 00 FAX 46 8 775 56 00 Switzerland Honeywell AG Phone 41 18552448 FAX 41 1 855 24 45 Turkey Honeywell Turkey A S Phone 90 216 578 71 00 FAX 90 216 575 66 35 Ukraine Honeywell Tel 380 44 201 44 74 Fax 380 44 201 44 75 United Kingdom Honeywell Control Systems Ltd Phone 44 0 1344 655251 FAX 44 0 1344 655554 MIDDLE EAST Abu Dhabi U AE Middle East Headquarters Honeywell Middle East Ltd Phone 971 2 4041246 FAX 971 2 4432536 Sultanate of Oman Honeywell amp Co Oman LLC Phone 968 24 701153 Ext 33 FAX 968 24 787351 Saudia Arabia Honeywell Turki Arabia Ltd Jubail Office Phone 966 3 341 0140 Fax 966 3 341 0216 Honeywell ATCO Dammam Office Phone 0096638304584 Fax 0096638338059 Kuwait Honeywell Kuwait KSC Phone 965 242 1327 to 30 Fax 965 242 8315 And Phone 965 326 2934 1821F ax 965 326 1714 AFRICA Mediterranean amp African Distributors Honeywell SpA Phone 39 02 250 10 604 FAX 39 02 250 10 659 South Africa Republic of and sub saharan Honeywell Southern Africa Honeywell S A Pty Ltd Phone 27 11 6958000 FAX 27 118051504 NORTH AMERICA Canada Honeywell LTD Phone 1 800 737 3360 FAX 1 800 565 4130 USA Honeywell Process Solutions Phone 1 800 423 9883 Or 1 800 343 0228 Email ask ssc honeywell com SOUTH AMERICA Arg
5. Phone 61 7 3846 1255 FAX 61 7 3840 6481 Toll Free 1300 36 39 36 Toll Free Fax 1300 36 04 70 South Korea Honeywell Korea Co Ltd Phone 822 799 6114 China PRC Beijing Fax 822 792 9015 Honeywell China Inc Phone 86 10 8458 3280 Fax 86 10 8458 4650 Thailand Honeywell Systems Thailand Ltd Phone 662 693 3099 China PRC Shanghai RM E Honeywell China Inc Phone 86 21 5257 4568 Fax 86 21 6237 2826 Taiwan R O C Honeywell Taiwan Ltd Phone 886 2 2245 1000 China PRC Chengdu FAX 886 2 2245 3243 Honeywell China Inc Phone 86 28 6613 5078 Fax 86 28 8678 7061 SE Asia Countries see Honeywell Pte Ltd Singapore for Philippines Pakistan Cambodia Guam Laos Myanmar Vietnam East Timor China PRC Xi an Honeywell China Ltd Xi an Phone 86 29 8833 7490 Fax 86 29 8833 7489 SE Asia Countries see Honeywell China PRC Shenzhen Automation India Ltd for Honeywell China Inc Bangladesh Phone 86 755 2518 Nepal 1226 Sri Lanka Fax 86 755 2518 1221 EUROPE Indonesia Austria PT Honeywell Indonesia Phone 62 21 535 8833 FAX 62 21 5367 1008 Honeywell Austria GmbH Phone 43 316 400123 FAX 43 316 40017 India Automation India Ltd Honeywell Ltd Phone 91 6603 9400 Fax 91 6603 9600 Belgium Honeywell SA NV Phone 32 0 2728 24 07 FAX 32 0 2728 22 45 Japan Bulgaria Honeywell In
6. 860 W Rose Garden Lane Phoenix AZ 85027 USA 1 800 822 7673 MC Toolkit Code Download is a U S registered trademark of Honeywell Other brand or product names are trademarks of their respective owners MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 About This Document Abstract This document provides descriptions and procedures for the upgrading the MC Toolkit Modem firmware using the Code Download Application Contacts World Wide Web The following lists Honeywell s World Wide Web sites that will be of interest to our customers Honeywell Organization WWW Address URL e mail Corporate http www honeywell com Honeywell Field Solutions http www honeywell com ps Technical Assistance Center ask ssc honeywell com e mail Configuration Tools Web Site http hpsweb honeywell com Cultures en US Products Instrumentation configtools mctoolkit Softwa reDownloads documents htm Telephone Contact us by telephone at the numbers listed below Location Organization Phone Number United States and Canada Technical Assistance Center 1 800 423 9883 Customer Services 1 800 343 0228 Outside United States 001 215 641 3610 Release Information Document Name Document ID Release Number Publication Date MC Toolkit Modem Code Download 34 ST 25 33 Revision 1 October 2010 References The following list identifies all documents that may be sources of reference for material discussed in this publication
7. Honeywell MC Toolkit Modem Code Download Instruction Manual Doc No 34 ST 25 33 Revision 1 0 Date October 2010 Honeywell Confidential amp Proprietary This work contains valuable confidential and proprietary information Disclosure use or reproduction outside of Honeywell International Inc is prohibited except as authorized in writing This unpublished work is protected by the laws of the United States and other countries Honeywell Field Solutions Notices and Trademarks Copyright 2009 by Honeywell Revision 1 0 October 2010 WARRANTY REMEDY Honeywell warrants goods of its manufacture as being free of defective materials and faulty workmanship Contact your local sales office for warranty information If warranted goods are returned to Honeywell during the period of coverage Honeywell will repair or replace without charge those items it finds defective The foregoing is Buyer s sole remedy and is in lieu of all other warranties expressed or implied including those of merchantability and fitness for a particular purpose Specifications may change without notice The information we supply is believed to be accurate and reliable as of this printing However we assume no responsibility for its use While we provide application assistance personally through our literature and the Honeywell web site it is up to the customer to determine the suitability of the product in the application Honeywell Field Solutions 1
8. a Select Start Settings Control Panel Add Remove Programs b Select ModemCodeDownload If a program is not listed that means it was not installed on this PC before c Select Change Remove d On the Welcome Dialog select Remove hit Next e Click Yes on Do you want to completely remove prompt From the Configuration Tools Web Site listed under World Wide Web Download the MC Toolkit Modem Code Download Installation Setup Zip file into your PC MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 2 Unzip the file saved in Step 4 to a folder on the PC ex ModemCodeDownloadSetup exe Setup exe file will be extracted 6 Run ModemCodeDownloadSetup exe 7 Select Next on the Welcome Screen 8 Select Agree on the License agreement details after reading and agreeing to these terms 9 Enter User Name and Company Name 10 Accept the default location for all the files that will be installed on the PC or select a new path these files will be installed on the PPC on the next step Select Next 11 After the Setup steps on the PC are complete check the PPC screen PPC prompts Choose a location to Install 12 Select SD Card as the installation location Select Install 13 After successful installation user will see the message Honeywell MCToolKit CodeDownload CAB was successfully installed on your device Select OK 14 Yo
9. application on the PPC 4 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Modem Code Dow 12 12 05 ok COM Port COMI M Figure 3 COM Port Settings Note The user can change COM Port settings using this dialog But the current PPC Model supports only COM Port 1 Exit Use File Exit to Exit from the application The following confirmation screen will be displayed Modem Code Down 4 13 Firmware File path MCTool Are you sure you want to exit MCToolkit Code Download Application Download Successful Select Validate to validate the File File E Help Figure 4 Exit Download Application October 2010 MC Toolkit Modem Code Download Instruction Manual 5 Revision 1 0 Modem Code Download Operations Modem Menu Modem Menu offers the Modem Diagnostics option Modem Diagnostics ModemCodel 4 4x 11 35 ok Validate Test FW Ver Figure 5 Modem Menu ModemCodel x 11 15 ok MODEM DIAGNOSTICS Modem Battery Modem Version Connection State Protocol Modem Status OK Figure 6 Modem Diagnostics MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Modem Battery Indicates whether the Modem battery is OK or Low Modem Version Indicates the current Modem Firmware Version Connection State This indicates the state of the network Since Modem will not be connected to DE or HART network durin
10. ath MCToolKitCodeDownload Are sure you want to upload firmware to file SD Card modem1 hex File Modem Help Figure 18 Save Firmware Confirmation October 2010 MC Toolkit Modem Code Download Instruction Manual Revision 1 0 13 Modem Code Download Operations Step 2 The Upload will start The firmware will be uploaded from the Modem to the PPC i ModemCodel x 11 06 ok Firmware File path 15D Cardimodem1 hex uei ees Uploading bytes File Modem Help Figure 19 Firmware Upload from Modem to PPC Upload status will be displayed in the Status Message Window ModemCodel x 11 07 ok Firmware file path 15D Cardimodemi hex Validate Test FW Ver Upload Successfull Modem Ready to use File Modem Help Figure 20 Upload Complete NOTE Upload operations can only be started when Modem is in Application mode User Mode i e when it contains valid firmware image Step 3 Exit Select File Exit to exit the application 14 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Troubleshooting This section provides some suggestions on possible remedies to problems that may occur during the operation of the application Table 3 Troubleshooting Installation Symptom Probable Cause Corrective Action Unable to complete setup procedure for Code Download application installation Unable to run
11. c Honeywell EOOD Phone 81 3 6730 7197 Phone 359 2 40 20 Fax 81 3 6730 7228 900 FAX 359 2 40 20 990 Malaysia Honeywell Engineering Sdn Bhd Phone 603 7958 4788 Fax 603 7958 8922 Czech Republic Honeywell spol s r o Phone 420 242 442 232 FAX 420 242 442 131 Honeywell Process Solutions 1860 W Rose Garden Lane Phoenix AZ 85027 USA www honeywell com ps hfs Denmark Honeywell A S Phone 45 39 55 55 55 FAX 45 39 55 55 58 Finland Honeywell OY Phone 358 0 20752 2753 FAX 358 0 20752 2751 France Honeywell SA Phone 33 0 1 60198075 FAX 33 0 1 60198201 Germany Honeywell AG Phone 49 69 8064 299 FAX 49 69 806497336 Hungary Honeywell Kft Phone 36 1 451 4300 FAX 36 1 451 4343 Italy Honeywell S p A Phone 390292146307 FAX 39 0292146377 The Netherlands Honeywell B V Phone 31 0 20 5656200 FAX 31 0 20 5656210 Norway Honeywell A S Phone 45 39 55 55 55 Poland Honeywell Sp zo o Phone 48 22 6060900 FAX 48 22 6060901 Portugal Honeywell Portugal Lda Phone 351 21 424 5000 FAX 351 21 424 50 99 Romania Honeywell Bucharest Phone 40 0 21 2316437 FAX 40 0 21 2316439 Russian Federation RF ZAO Honeywell Phone 7 095 796 98 00 FAX 7 495 797 99 64 Slovak Republic Honeywell s r o Phone 421 2 58247 410 FAX 421 2 58247 415 34 ST 25 33 Rev 1 October 2010 Spain Honeywell S A Phone
12. entina Honeywell S A I C Phone 54 11 4383 3637 FAX 54 11 4325 6470 Brazil Honeywell do Brasil amp Cia Phone 55 11 7266 1900 FAX 55 11 7266 1905 Chile Honeywell Chile S A Phone 56 2 233 0688 FAX 56 2 231 6679 Mexico Honeywell S A de C V Phone 52 55 5259 1966 FAX 52 55 5570 2985 Puerto Rico Honeywell Inc Phone 809 792 7075 FAX 809 792 0053 Trinidad Honeywell Inc Phone 868 624 3964 FAX 868 624 3969 Venezuela Honeywell CA Phone 58 2 238 0211 FAX 58 2 238 3391 Honeywell 2008 10 Honeywell International Inc
13. g the execution of this application the default state will be displayed which is No Burst State Protocol This indicates the protocol the Mode is set to Since Modem will not be connected to DE or HART network during the execution of this application the default state will be displayed all the time which is HART Modem Status Indicates the following Status information e Battery Condition OK Low e ROM failures e RAM failures Help Menu Help Menu offers the About option Modem Code D E 4x 2 34 ok Firmware file path Validate Test FW Ver Figure 7 Help Menu October 2010 MC Toolkit Modem Code Download Instruction Manual Revision 1 0 Modem Code Download Operations About Select Help About to see the version of the Modem Code Download Application 5 Modem Code Dow 3 12 06 ok Modem CodeDownload Application Version 1 0 Figure 8 About Box Version Number Upload Download Operations NOTE Before you begin Upload or Download operation it is important to make sure that the modem status is good From the Menu select Modem Modem Diagnostics and make sure that BOTH Modem Battery and Modem Status are OK as in Figure 6 Do not continue in case of any bad status Download Operation The Download operation will allow the user to Upgrade the Modem firmware in the factory or in the field 8 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Step 1
14. mware Image Use this feature to check the latest firmware version in the Modem Select Test FW Ver button A message box with the version number will be displayed ModemCodel X sx 11 08 Firmware file path 15D Cardimodem1 be MCToolkitCodeDownload ok Modern Firmware Version 2 0 Test Completed successfully File Modem Help Figure 16 Test Firmware Version NOTE Test Firmware Version can only be started when Modem is in Application Mode User Mode Step 5 Exit After the successful Validation and Test select File Exit to exit the application Modem is now ready to use 12 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Upload Operation The Upload operation will allow the user to Upload the Modem firmware into the PPC Step 1 Press Upload button on the Main screen of the Modem Code Download Application It will open the Save dialog box e Enter the file name to Upload the firmware image from the modem without any file extensions Select Folder SD Card Type Hex or Binary Location SD Card Select Save Enter file nam d x 11 10 Enter file name to save firmware Name modemi Folder My Documents Type Hex file hex Y Location SD Card d Figure 17 Save Firmware The confirmation screen will be displayed after selecting Save Select Yes to proceed Modem Code I x 11 06 x Firmware File p
15. n Main Screen 1 Ligure 2 Pile Wen ados 4 Fieure 3 EE 5 Figure 4 Exit Download Application eese esee seen eene ettet ee tnne etti nennen 5 Bisure5 Moden Men aseene 6 Pigure 6 Modem Diagnostics pac eee to eta bye re 6 Figure 7 Help Menu ll pe ea 7 Figure 8 About Box Version Number au seine essen 8 Figure 9 Download Sereen ans queo FU A Kalk 9 Figure 10 Download Confinmati n au ee re 9 Fieure 11 Download Stats ins een lee leisen u 10 Figure 12 Download Complete omic etc to ren treu ac peel tue desi Eur 10 Pisure 13 Validation SAWS Sot beu cde Ee 11 Figure 14 Validating PItIBWAEO a A A A ta 11 Figure 15 Modem Firmware version visitado idad 12 Figure 16 Test Firmware Version ET 12 Figure 17 Save Firmware uode ELBE LE LE 13 Figure 18 Save Eurmware CODBEHIiatton nidad 13 Figure 19 Firmware Upload from Modem to PPC ci 22 a 14 Figure 20 Upload Complete tcc einer ae elek 14 Table of Tables Table 1 System Requirements Gase tote fis opto ea aS 2 Table 2 Instal Upgrade Procedure uses Ee ao Seed ce QE Ree tied eIn ENEE 2 Tables Tro blesh otins asien RD ne ende 13 October 2010 MC Toolkit Modem Code Download Instruction Manual v Revision 1 0 vi MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Introduction Overview The MC Toolkit Modem Code Download application allows the user to upgrade the modem firmware in the following devices e MC Toolkit 101 MCT101 e MC To
16. oad Complete Note The Cancel option is provided to Cancel the Download at any point But it is not recommended to Cancel the Download as it requires another Download to bring the modem back to normal state 10 MC Toolkit Modem Code Download Instruction Manual October 2010 Revision 1 0 Step 3 Validate Upon successful download the user MUST Validate the firmware image just downloaded to set the modem to User Mode To Validate select the Validate Button and wait for the operation to complete Status message will display the Modem Code e x 11 13 ok Firmware File path 15D CardiMy Documents APPWCS HEX mei eps Validation Stage Uploading bytes File Modem Help Figure 13 Validation Status Modem Code I e 4x 11 14 ok Firmware file path SD CardiMy Documents APPWCS HEX ms IL poii wie Validating uploaded Firmware File Modem Help Figure 14 Validating Firmware October 2010 MC Toolkit Modem Code Download Instruction Manual 11 Revision 1 0 Modem Code Download Operations After the successful Validation perform the Step 4 to check the Modem Firmware Version i Modem Code I e 4x 11 14 Dk Firmware file path 15D Card My Documents APPWCS HEX Validate Test FW Ver Validate Successfull Modem firmware version 2 0 Modem Ready to use File Modem Help Figure 15 Modem Firmware version Step 4 Test Fir
17. olkit 202 MCT202 In addition to upgrade it also allows user to save modem firmware to Pocket PC PPC and test current firmware version of the modem The application supports the standard serial port communication and can be executed using a PPC The firmware which can be obtained from the Honeywell TAC website is downloadable from the PPC to the Flash memory in the device The entire process requires approximately 5 minutes Modem Code Download Application Main Screen The following screen will be displayed after you launch the Modem Code Download application The Installation and Launch procedure of the program is listed under Installation of Modem Code Download Application Text box displaying path of the firmware file being uploaded downloaded Modem Code Dow X 11 01 ok Firmware File path Upload firmware from the Modem Download firmware to the Modem Check version of Validate firmware firmware in the Modem image after download to the Modem Cancel button is used to abort current upload download validate operation Progress Bar Shows number bytes uploaded downloaded from to Modem File Modem Help ad Status message File Menu window Modem Menu Help Menu Figure 1 Modem Code Download Application Main Screen October 2010 MC Toolkit Modem Code Download Instruction Manual 1 Revision 1 0 Installation Connection and Launch of the Modem Code Download Application
18. setup and installation utility for the Code Download application Insufficient disk free space on the PC You do not have write Admin privileges in the directories specified for the installation Check to make sure that there is enough free disk space on the PC s fixed disk to allow installation of the Code Download application and its associated files See your system administrator Code Download Application Symptom Probable Cause Corrective Action No response from the device The modem is not connected to the PPC Make connections between the PPC and the modem using the RS 232 cable supplied with the MC Toolkit product Modem has Low battery condition Modem reports Low battery when 1 5V battery Voltage lt 2 5V For best results replace the battery when the modem starts to report Low battery condition October 2010 Revision 1 0 MC Toolkit Modem Code Download Instruction Manual 15 Honeywell Sales and Service For application assistance current specifications pricing or name of the nearest Authorized Distributor contact one of the offices below New Zealand Honeywell Limited Phone 64 9 623 5050 Fax 64 9 623 5060 Toll Free 0800 202 088 Asia Pacific Global Technical Support Field Instruments Phone 65 6580 3156 Fax 65 6445 3033 Singapore Honeywell Pte Ltd Phone 65 6580 3278 Fax 65 6445 3033 Australia Honeywell Limited
19. u should see a shortcut to the MCToolkitCodeDownload on the PPC Start Menu or under Start Programs Connections MCT 101 Connections Setup the Connections between the MCT 101 PPC and the modem using the RS 232 cable that is provided with the MCT 101 MCT 202 Connections In the MCT202 unit the modem is integrated inside the unit So no further connections are needed NOTE You do not need to be connected to any Transmitter during the execution of the Modem Code Download application Launching the Modem Code download Application Select Start MCToolkitCodeDownload This will display the Main Application Screen shown in Figure 2 Note If you cannot see the MCToolkitCodeDownload application listed under the Start menu look under Start Programs menu Depending upon the number of programs listed under Start Menu the PPC moves some of the shortcuts to Start Programs menu October 2010 MC Toolkit Modem Code Download Instruction Manual 3 Revision 1 0 Modem Code Download Operations Modem Code Download Operations Menu selections Modem Code Download application has File Modem and Help Menus File Menu File Menu offers Settings and Exit Options Modemtodel ZZ 4x11 31 ok Firmware File path Validate Test FW Ver Settings Bs Modem Help Figure 2 File Menu Settings Use File Settings to setup the COM Port for data transfer between the Modem and the Modem Code Download
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