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SAMM 8

1. 11 ALARM MONITORING HELP 11 EA SAVE EVENT uuu u na maqawaq anaku qan he tco e ecu a pa qaa tie cont tacos ev vti det ue Sandi 11 F2 EVENT IN PEND SS toc Pete eir EAA 11 FS SITE PEAN MISC en A ASK SAKA ecc eu cedet beso Ere Lo det buste tu tee Miete Veo vta antes 11 F4 GCOUNTEEIDES uoce emer eter i vert c ce petu e e i ce t v ua MN cael S ete Qe ee Sese au 12 COMMENT PASSQGARD etre terae pde tator Ve II va 12 F6 LATE TO CLOSE FOLEOW UP Q toute cvs once ide cR E Deer dn eb emo chee ANAK RON 12 F7 PRIORITY ACTION DISPLAY II I n meme eme n nn heme e eese eese essa 12 zm ug c A RS Men en ct ae 13 F9 EAST AO EVENTS irte tae elg feft rte rte pi rid 13 F10 MANUAL AUTOMATIC TOGGLE uuu ul u u III HII e m mme he a sese eere essa eterne 13 Special eventi eye pite ee adit rd toten ote tani esos 14 Work order s man sua asia a e bade rv
2. lt ESC gt Exit AUTOMATIC OPENING CLOSING SORT Y N N This option tells the system to check the Opening Closing automatically When this option becomes active a check is made according to the specified interval If SAMM detects a late Opening or Closing the event will be stored in the waiting file See APPENDIX Three 3 specifications can be made for this event DETECTION OF A LATE OPENING CLOSED FOR THE DAY DETECTION OF ALATE CLOSING MCDI S A M M Reference guide Page 64 GENERAL INFORMATION INTERVAL TIME TO OPEN CLOSE SORT 00 30 This option specifies to the system the interval to automatically check for Open Close If a thirty 30 minute interval is selected the verification will be made every half hour plus one minute Example 6 01 hour 6 31 hour etc INTERVAL TIME TO LINE UP BUZZER 3 30 When an event enters the waiting file a beeping sound is heard at regular interval The delay between beeping sounds is adjustable from three 3 to thirty 30 seconds DISPLAY LATE OPENING DETECTION Y N N On a positive answer to this question Y Yes the verification of Opening will be displayed with the message DETECTION OF A LATE OPENING A negative answer N No will cause the verification to go undisplayed and the message will be CLOSED FOR THE DAY DEFAULT OPENING CLOSING DELAY 00 30 This defines the default delay for Opening Closing for the customer FAST TERMINATION EVENTS PROCESSING Y N If t
3. Modem 14 4Kbs SAMM software MCDI S A M M Reference guide Page 57 HISTORIC MANAGEMENT Operations at the alarm processing Central from where transfer originates Define in GROUP MANAGEMENT gt F8 4 a group for all accounts with the same affinity Insert the group in ALARM COMPANIES MAINTENANCE gt F8 6 Identify the group in account file F2 ACCOUNT MANAGEMENT Page 7 Account installation information Operations at the receiving Central In F8 1 AUTOMATIC SAVE FOR ALL EVENTS enter Yes Enabling this function places SAMM in reception mode from midnight 0 00 to 05 00 each day at the Central where data reception is to occur All data received from alarm processing Central go directly to file No new alarm processing is required nor may be done on this data Note if this option is set at the receiving Central SAMM can t be used there to Alarm Monitoring because all data received from the COM ports will be immediatly written to disk without warnings to the operator Begin transfer by pressing F5 4 The transfer process is as follows 1 initialize modem 2 prepare transfer 3 call Central at remote site 4 transfer data files 5 update files at remote Central 6 repeat steps 2 to 5 for all groups SAMM transfer all data from last fully completed transfer up to present time Progress is displayed during transfer If transfer problem occurs SAMM will try a second time from the point of full compl
4. Page Down on the first column NOTE The operator number is unique Each operator must have its own NOTE See Level description next page MCDI S A M M Reference guide Page 51 SECURITY OPERATOR S MESSAGE 1 Edit 2 Delete lt ESC gt Exit The system allows messages to operators When an operator logs on his messages are displayed By pressing lt ESC gt he erases his messages and it will not be saved To Edit a message to an operator press 1 write the message and press lt ESC gt Delete a message to an operator press 2 write the operator number and press ENTER Five lines are available for a message Use arrow keys or press ENTER to change line Press lt ESC gt to quit SECURITY CONFIGURATION APPLICATION TITLE ACCESS LEVEL B C D ALARM MONITORING ALARM MONITORING ALARM CODE ENTRY ALARM MONITORING DISABLE ACCOUNT ALARM MONITORING DISABLE CODE ACCOUNT MANAGEMENT ADD ACCOUNT MANAGEMENT MODIFY ACCOUNT MANAGEMENT DELETE ACCOUNT MANAGEMENT CHANGE NUMBER ACCOUNT MANAGEMENT LIST cO O O1 N SECURITY OPERATOR S MESSAGE HISTORIC MANAGEMENT DELETE HISTORIC MANAGEMENT LIST HISTORIC VIEW HISTORIC DATA TRANSFER EXIT TO DOS UTILITIES MEMO UTILITIES SET TIME UTILITIES IDLE MODE lt ESC gt Exit Thirteen 13 access levels are available of which twelve 12 are programmable Level A is for master Levels B to M are for Staf
5. Write Y for Yes or N for No underlined characters MCDI S A M M Reference guide Page 25 ACCOUNTS MANAGEMENT ACCOUNTS MANAGEMENT ADD MODIFY DELETE HANGE THE NUMBER ACCOUNTS MANAGEMENT ADD MODIFY DELETE NEW ACCOUNT NUMBER 4000 Write the new customer number underlined characters and press ENTER ACCOUNTS MANAGEMENT 1 ADD MODIFY DELETE CHANGE NUMBER CHANGE ACCOUNT NUMBER 300 FOR NUMBER 4000 Are you sure Y N Y Write Y for Yes or N for No underlined characters MCDI S A M M Reference guide Page 26 ACCOUNTS MANAGEMENT ACCOUNTS MANAGEMENT ADD MODIFY DELETE CHANGE THE NUMBER LIS ESC gt Exit Item five 5 LISTS displays a new window ACCOUNT LISTS DETAILED SUMMARY CALL UP LIST ADDRESS LABELS USERS lt ESC gt to exit 1 DETAILED LIST OF ACCOUNTS A detailed list will print 9 1 2 x 11 sheets All account related information will appear on three 3 pages Complete address telephone work schedule groups contacts and alarm codes ACCOUNT LISTS Write the first number underlined characters and with the arrow key or ENTER step to the next line To complete the Opening write the second number and press ENTER MCDI S A M M Reference guide Page 27 ACCOUNTS MANAGEMENT To change the first Opening use the arrow key to back up and repeat the process ACCOUNT LISTS 1 BY NUMBER 2 B GROUP NAME 1 COMMERCE GROU
6. new city is defined Example Crossroad street RESPONSIBLE NOTIFICATION INFORMATION 125 Phone Number PAUL GREY 561 3455 DENISE SOFT 561 4564 CARL DUPONT 533 2455 lt ESC gt Exit F2 Delete F3 Insert The page of persons to contact holds ten 10 lines divided in three columns Name Title Telephone number Pertinent information should be entered as needed To switch column press ENTER To change line use the arrow key at the beginning of each column To repeat the information from the previous line press ENTER when the cursor is positioned at destination To keep the field empty enter a blank character before pressing ENTER Insert ALARM CODES AND DESCRIPTION 152 Description Priority action Panic fire Fire by smoke detector Panic BA front door BA basement BA Opening Closing Low battery ABCD 1234 Reset lt gt lt gt Paging lt F2 gt Delete lt F3 gt Insert lt F4 gt Copy code MCDI S A M M Reference guide Page 31 ACCOUNTS MANAGEMENT The page for alarm codes has an unlimited number of 10 line displays Each line is divided in 4 four columns Code Description Type Priority action To help mount the file of a new customer the Copy code F4 function will copy the pages of another customer in a blank page Another feature of the system is presented as an example on the first line below the title Description T Priority action When the same al
7. 3 lt lt 2 3 gt gt 2 gt gt 3 7 5 7 MCDI S A M M Reference guide Page 74 APPENDIX A RECEIVERS 2 Ademco 685 PROM 690 no 6 configuration page 66 of the manual Burn position X 1 2 3 4 5 6 7 8 Burn position 7 for 1200 bauds Positions 1 to 6 and 8 are Not used PROM 690 no 7 configuration page 66 of the manual x ix Burn positions 1 3 5 8 Positions 1 ACK NAK Positions 3 MANUAL MODE NO COMPUTER Positions 5 CLOSE ALARM Positions 8 FORMAT 4X2 Positions 2 4 6 7 are not used MCDI S A M M Reference guide Page 75 APPENDIX A RECEIVERS Cable configuration between Ademco receiver and the computer Ademco 685 DB 25 DB 9 DB 25 2 lt lt 3 lt m lt 2 3 gt gt 2 gt gt 3 7 5 7 3 SurGard D VAC amp DIGITAL Line card switches configuration Switch 1 Not used Switch 4 Not used Switch 2 Not used Switch 5 Open On Switch 3 Not used Switch 6 Open On CPM card switches configuration Switch 1 Close Off Switch 4 Not used Switch 2 Close Switch 5 Open On Switch 3 Close Switch 6 Open On Cable configuration between Sur Gard receiver and the computer Sur Gard DB 25 DB 9 DB 25 2 lt lt 3 lt lt 2 3 gt gt 2 gt gt 3 7 5 7 MCDI S A M M Reference guide Page 76 APPENDIX A RECEIVERS 4 Heartbeat of the receiver Some receivers transmit to the computer every minute a signal to show they are sti
8. 14 END OF ACTION 14 91 Open Brian Tobin unscheduled Tel NoY 333 4455 Y after alert 14 END OF ACTION 14 COMMENT M Tobin tells me false alert again Asks for service call 72 RESET 41 gt Close by D Regan MCDI S A M M Reference guide Page 94 APPENDIX REPORT SAMPLES Page 1 SECURITY INC SUMMARY EVENTS 95 07 09 Date Time Code and Definition 95 07 01 17 55 95 Opening by Albert Landing 17 19 40 Closing by Albert Landing 95 07 02 07 46 91 Opening by Sylvia Landing 17 52 41 Closing by Sylvia Landing not scheduled 95 07 03 07 59 92 Opening by Misha Federov 17 01 42 Closing by Misha Federov 95 07 03 07 14 95 Opening by Albert Landing 17 28 42 Closing by Misha Federov 95 07 05 08 35 92 Opening by Misha Federov not scheduled 17 00 42 Closing by Misha Federov 22 19 32 Break in 22 38 72 Reset 22 38 95 Opening by Albert Landing not scheduled 22 42 40 Closing by Albert Landing not scheduled 95 07 07 10 19 0 Opening by Albert Landing not scheduled 12 03 40 Closing by Albert Landing not scheduled 13 27 91 Opening by Sylvia Landing not scheduled 16 18 41 Closing by Sylvia Landing not scheduled 95 07 09 MCDI S A M M Reference guide Page 95 APPENDIX SAMM UTILITY TOOLS APPENDIX RUNTIME ERRORS From Turbo Pascal V7 0 programmer s reference manual Certain errors at run time cause the program to display an error message and terminate Run time error nnn at xxxx yyyy where
9. 214 Collection overflow error 151 Unknown unit 215 Arithmetic overflow error 152 Drive not ready IMPORTANT NOTE As far as S A M M is concerned the most common errors are 100 and 103 Other error messages are given as information only and may indicate a hardware and or operating system problem hard disk problem memory problem corrupted files disk affected by a virus etc When you are reporting a RUN TIME ERROR please specify the complete message including the address and acomplete description of the operation that was performed when the error occurred MCDI S A M M Reference guide Page 96 APPENDIX SAMM UTILITY TOOLS APPENDIX SAMM UTILITY TOOLS CLEAN NO EXE from within the SAMM DTA directory Remove non significative zero s in front on account number After running CLEAN NO EXE account number 0024 becomes account number 24 Syntax CLEAN NO CLRCED EXE from within the SAMM DTA directory Remove ghost schedule for non existing account number Syntax CLRCED XXXX where XXXX is the account number COM EXE from any directory or disk Enable you to see incoming signals on serial ports COM1 to COMA The screen is divided in four windows showing the 4 communication ports Pressing 1 2 3 or 4 will acknowledge incomings signals one by one on COM1 COM2 COM3 or COM4 respectively Pressing A will acknowledge all signals COM is not using the IRQ at all An IRQ conflict may exist in
10. 41 Page 9 DISPLAY AGCOUNT GROUPS uu teret ott m ore Sod La ores 43 aus A S u DAN RM UE 44 ADDRESS LABELS hasa Labs 45 BILLING ice tens NEM UNI EV E ME 46 BILLING SUMMARY 48 SUMMARY OP oot ose cicer dave beds 48 SUMMARY OF ALL LAST PAYMENTS 2 kausana 48 FAS SECURITY euam 49 OPERATOR S MANAGEMENT iii i emere etse e iiie iiie seii 50 OPERATOR S MESSAGE uuu eee Iti a LOS Eb uer oS sy ee A 51 SECURITY CONFIGURATION eise eise etie e iiie site iiie e ie e 51 F5 HISTORIC MANAGEMENT a eene el pe i se ege e ce epe A a er dete ANA 52 DELETE iu EN Ra ERES 53 LISTSOFEVENTS ERE TT 54 VIEW ee A MI IV AO M at 55 DATA TRANSFER cs E LE LEE D seed mete asp End 56 MCDI S A M M Reference guide Page 4 CONTENTS F7 PASSWORD SS im e 60 F8 GENERAL INFORMATION oie ene Q as A OA ee a Et 62 ALARM MONITORING INFORMATION II I II meme e n me he eme enne esee russe e sre ere sese eren 63 BILLING INFORMATION sienne I mI n me
11. Add The final display for creating data about a new city or modifying an existing one appears like this CITY PROVINCE OTTAWA ONTARIO POLICE 911 FIRE DEPT 911 EMERGENCY 911 lt ESC gt Exit lt PDUP gt Paging The file about a city can be created and or modify It cannot be erased If by mistake a city has been created twice use one of the names and change the other If a city changes its information it must be done here All customer related files will be automatically updated 6 ALARM COMPANIES MAINTENANCE This function displays a menu for installer file maintenance ADD AN ALARM COMPANY MODIFY AN ALARM COMPANY DELETE AN ALARM COMPANY PRINT THE ALARM COMPANY ESC to exit Option 1 ADD AN ALARM COMPANY displays a window to insert a new installer ALARM COMPANY NUMBER 123 Name SECURITY INC Phone 1 222 3333 Phone 2 555 6666 Modem 444 1111 Account record No transfer Group name MCA lt ESC gt to exit To change line press ENTER or press arrow keys modem number is used to transfer events from accounts of this customer to his computer by way of a modem MCDI S A M M Reference guide Page 71 GENERAL INFORMATION A new function will be offered in a future version account record transfert The account record transfer offers three options To alarm company To central No transfer lt ESC gt to exit 1 Transfer modified accounts fro
12. can change his password simply by entering the word SET Example Operator name 1 Password SET Enter your old password DANNY Enter your new password TITANIC Enter again TITANIC When entering password the letters are masked by e e e e e e to prevent onlookers to grasp this vital information MCDI S A M M Reference guide Page 62 GENERAL INFORMATION F8 GENERAL INFORMATION SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 63 GENERAL INFORMATION F8 GENERAL INFORMATION System parameters can be adjusted to your needs To change line use the arrow keys or the ENTER key GENERAL INFORMATION ALARM MONITORING INFORMATION BILLING INFORMATION BILLING DESCRIPTION GROUP MANAGEMENT ADD OR MODIFY A CITY ALARM COMPANIES MAINTENANCE lt ESC gt To Exit 1 ALARM MONITORING INFORMATION ALARM MONITORING INFORMATION AUTOMATIC OPENING CLOSING SORT Y N INTERVAL TIME TO OPENING CLOSING SORT INTERVAL TIME TO LINE UP BUZZER 3 30 DISPLAY LATE OPENING DETECTION Y N DEFAULT OPENING CLOSING DELAY FAST SAVE EVENT Y N AUTOMATIC SAVE EVENT IF ACCOUNT HAS SAME PRIORITY Y N AUTOMATIC SAVE FOR ALL EVENTS AUTOMATIC SAVE EVENT FOR INVALID ACCOUNT NUMBER PRINTER ACCOUNT EVENT LIST PRINTER 1 2 3 BILLING 1 2 3 ALARM MONITORING 0 1 2 3 WORK ORDER 0 1 2 3
13. cause liabilities if security events are logged with wrong date OUT OF DISK SPACE WARNING SAMM systematically checks the disk space available to receive and store data When the level of availability is lower than one 1 megabyte a warning is issued every fifteen minute to the operator This tells him the emergency to clean up and create available working space OPERATOR ID WARNING Every fifteen minute a large display gives the actual operator number This insures that the right person is operating the system and receiving the messages BASIC CONFIGURATION The minimum configuration for SAMM is a 80286 micro processor with 640K of RAM a 40 Mb hard disk one parallel port 2 two or 3 three serial ports and MS DOS version 3 x or higher INSTALL SAMM To install SAMM insert the diskette in slot or B close the door and enter the commands A ENTER or B INSTALL ENTER DEFINE MODEM FOR OUTGOING CALLS In the same string used to start SAMM see next paragraph Getting Started use an Mx x 1 to 9 parameter at the COM location The x following the M specifies delay in seconds for SAMM to hold the modem until the operator picks up the phone Example A TLR receiver is installed on COM3 IRQ5 a Modem is on COM2 and a delay is 5 seconds space X space means step over COM1 where no receiver is installed M5 means a Modem is installed in position 2 SAMM X M5 5 7 N N 0 A TLR receiver is installed on COM1 IRQ5 a Modem i
14. mark can be used to signal that a customer has been verified Move the cursor up or down with the arrow keys or with the Page Up or Page Down keys Press ENTER A check mark will be displayed To remove the check mark repeat the process To print the status of the system press lt F10 gt Option Three 3 of the menu displays the list without having to go through option one 1 or 2 MCDI S A M M Reference guide Page 21 ALARM MONITORING IDLE MODE UTILITIES 1 MEMO 2 OPENING CLOSING DELAY 3 FIND ACCOUNT 4 ACCOUNT EVENTS DISPLAY 5 SET TIME 6 ARMED DISARMED SYSTEMS 7 IDLE MODE IDLE MODE BACKUP OR STORAGE IN PROGRESS lt ESC gt Exit When the backup unit and the receiver s are installed on different computers and SAMM is on a network of computers this option needs to be activated This prevents file conflicts between SAMM and the backup program MCDI S A M M Reference guide Page 22 ACCOUNTS MANAGEMENT F2 ACCOUNTS MANAGEMENT SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 23 ACCOUNTS MANAGEMENT F2 ACCOUNTS MANAGEMENT ACCOUNTS MANAGEMENT ADD MODIFY DELETE CHANGE THE NUMBER LISTS ESC gt Exit NUMBER OF ACCOUNTS 18634 This function gives tools to treat all data customer related Create Modify Erase Change of numbe
15. number darker characters Example Write 430 1 1 514 430 6421 Ctrl PgUp gt 2 1 819 538 4309 NOTE When doing a search by name address or telephone number for the Opening Closing delays the stepping up or down in the file is done in exactly the same way The search will stop on the first sequence corresponding to the specified key but only for those customers with Opening Closing control Example Write ENTER 1 FINANCIAL GROUP GII Ctrl PgUp gt Control O C 2 NATIONALE BALLET TROUPE No O C control does not stop 3 BATTLE TROUPE INC Control O C stops at MCDI S A M M Reference guide Page 84 APPENDIX F WAITING FILE APPENDIX F WAITING FILE SAMM is able to receive events from the receiver at all time When an event is received the message ONE MOMENT PLEASE is displayed SAMM will accept the event give a priority and place it in the waiting file When there is one or more events in the waiting file a digit like 3 is displayed at the bottom of the window The number of digits corresponds to the number of events in the file The value of the digit indicates the priority level On a color display the red bar is a priority 1 the yellow bar a priority 2 the green bar a priority 3 and the white bar equals no priority at all To get to these events activate the automatic mode MCDI S A M M Reference guide Page 85 APPENDIX REPORT SAMPLES APPENDIX G REPORT SAMPLES MC
16. who have deactivated alarm codes Move the cursor using the arrow keys or the Page Up Page Down keys To print the list press key lt F10 gt UTILITIES MEMO OPENING CLOSING DELAY FIND ACCOUNT ACCOUNT EVENTS DISPLAY SET TIME ARMED DISARMED SYSTEMS IDLE MODE lt ESC gt Exit This menu offers seven 7 utility tools to help manage data in SAMM MCDI S A M M Reference guide Page 16 ALARM MONITORING MEMO A note can be left for the active operator with the ALARM MONITORING function When an event related to the specific customer occurs the note will be displayed 1 Edit memo 2 Delete memo Account number to Edit 135 Account number to Delete 135 To Edit or to Erase a note write the customer number underlined characters and press ENTER Ten 10 lines of 70 characters each are available to write notes on the scratch pad To change line use the arrow keys or press ENTER The system then will ask a retention period for the message The default retention period is one 1 month ENDING DATE YY MM DD 95 01 01 lt ESC gt Exit Enter the ultimate date for the retention and press lt ESC gt The system will ask if the SCRATCH PAD is to be saved Answer Y for Yes or N for No Example WARNING WARNING Alarm code 31 break in front door THE CONTACTS ARE ON VACATION CALL JOHN SMITH AT 444 4444 Expires 91 09 12 DANNY BOY ESC for next step On each Memo openi
17. your PC even if the COM utility shows incoming signals Syntax COM COM 23 will skip over COM2 and COMS the windows will be shown but there will be no data going through COM P of received data will be sent to LPT 1 COM 1P Skip COM1 and send data to LPT 1 COMIRQ EXE from any directory or disk Same as COM EXE except that it displays only one COM port at the time using a specific IRQ Signals are displayed only if the specified COM and IRQ are free If no signals are displayed change COM port address and or IRQ number and try again Syntax COMIRQ X Y where X COM1 to COM4 Y IRQ Example COMIRQ 3 5 will check COM3 and IRQ5 DELCODE EXE from within the SAMM DTA directory Use to delete alarm codes that do not belong to a specific account number Syntax DELCODE 1234 will delete alarm codes that do not belong to account number 1234 Alarm codes for account 1234 must be re enter FIXCODE EXE from within the SAMM DTA directory FIXUSER EXE from within the SAMM DTA directory Syntax FIXCODE 1234 will fix codes that are entered in the account number 1234 but that do not appear in the code list Syntax FIXUSER 1234 will fix users that are entered in the account number 1234 but that do not appear in the user list FIXATST EXE from within the SAMM DTA directory MCDI S A M M Reference guide Page 97 APPENDIX SAMM UTILITY TOOLS Remove ghost AUTOTEST for non existing a
18. 00 3 1200 4 600 Example PC685 3 wil transfer output to COM1 1200 bauds RACK24 EXE For TLR receiver card only Must be installed in a directory called RACK in your root directory Application to turn a PC into a full Multi Line Alarm Receiver with retransmit capability Rack mode will not support COM port address for the TLR lower than COM5 Syntax RACK 1 will retransmit data on COM1 RAZSAMM EXE To be executed when you get the following error message trying to start SAMM BUSY BY AN OTHER OPERATOR This could be caused by an abnormal exit of some sort or that you are attempting to access a locked file already being used by an other operator in a multi user version Syntax RAZSAMM MCDI S A M M Reference guide Page 99 APPENDIX SAMM UTILITY TOOLS RESETAT EXE Reset all AUTOTEST pointers to the current time of the PC All AUTOTEST check will restart counting from that time Syntax RESETAT SETTLR EXE Use to configure the TLR in Native or Ademco 685 emulation Syntax SETTLR will set TLR in Native mode default options SETTLR 685THYER Set TLR in Ademco mode all options Selectable options 685 Ademco 685 mode default is Native mode T TLR answers after 2 rings default is 1 ring H Heartbeat in Native mode default is no heartbeat E Compressed extended 3x1 or 4x1 default is not compressed R Zero removed in 3x1 and 4x1 default is insert zero Y Date including year default is
19. 02 FEBRUARY INVOICES MOIS03 MARCH INVOICES MOIS04 APRIL INVOICES MOIS05 MAY INVOICES MOIS06 JUNE INVOICES lt ESC gt Exit RETURN Select Unselect This menu displays the groups with the related definition Ten groups at a time are displayed To pursue the viewing use the arrow keys or the lt gt lt gt keys to go forward or backward PRINT GROUPS This function offers no choice It prints the groups 5 ADD OR MODIFY A CITY Having selected option 4 of GENERAL INFORMATION brings the following display CITY NUMBER TO MODIFY 31 lt F9 gt Search lt Enter gt Add The same menu applies to Add or Modify a city If the object is to add a new city to the repertoire leave a blank field and press Enter To modify a city enter the reference number and press lt Enter gt The file of a city to modify can also be reached by the search menu lt F9 gt SEARCH NAME MONT F9 Search Enter Add Enter the name or part of the name of the city underlined characters and press F9 to start the search A display of five 5 names fitting the key will be presented If the search is not final selecting one of the row and pressing F9 again will approach the target more closely But for now suppose that our city is number 31 MONT BRASIL select it and press Enter MCDI S A M M Reference guide Page 70 GENERAL INFORMATION MONTANA MONT BRASIL MONTOBAN MONTSEGUR MONT SINAI F9 Search Enter
20. 787 HERE 122333 8 DISPLAY DESCRIPTION 1 WARNING Used to display special information in customer file 2 ACCOUNT INFORMATION Customer number name address city province state postal zip code alarm system status 3 PRIORITY ACTION DISPLAY ENTERING EXPIRATION DATE AND TIME When an event occurs a step by step procedure to follow is displayed If the event concerns an Opening or a Closing the work schedule is displayed 4 EVENTS The alarm code received and its meaning MCDI S A M M Reference guide Page 10 ALARM MONITORING 5 COMMENTS EDITION Three lines are open to write comments related to the event being processed 6 ERROR MESSAGES At all time the lt CTRL A gt HELP message is displayed in the lower part of the screen Press CTRL A to get help regarding ALARM MONITORING When an event is being processed this line is also used to display the installer name for this customer Pay a special attention to the beep sound Each time it sounds twice an error message is being displayed see ERROR MESSAGES in the APPENDIX section 7 PEND Account number display for whom the processing of an event was interrupted and is waiting to resume PEND is the PENDING FILE 8 WAITING FILE Events having been received and awaiting processing See a detailed description in the APPENDIX section Here is an example of an event being displayed for alarm monitoring All pertinent details require
21. AMPLES MCDI S A M M Reference guide Page 91 APPENDIX REPORT SAMPLES INVOICE 92 08 06 1 TERM PAYABLE ON RECEPTION CUSTOMER 1111111 Sylvia St Moore 23 Lartic Proper NB I3K S4F DESCRIPTION PRICE TX FOR PERIOD 1992 AND 1993 MONITORING FEE FROM 23 AUGUST FOR 1 YEAR 183 60 FP GST 0 00 PST 0 00 HAVE A GOOD VACATION BE CAREFUL ON THE HIGHWAY TOTAL 183 60 MCDI S A M M Reference guide Page 92 APPENDIX REPORT SAMPLES Page 1 COMPANY CUSTOMER LIST ALARMS BILLING SUMMARY FROM 5 TO 10 6 AUGUST 1992 NUMBER NAME DESCRIPTION PRICE RAISE T 5 Sylvia Macintosh MONITORING FEE 183 602 00 10 Grant Inc MONITORING FEE 183 602 00 CONTROL O C 122 402 00 TOTAL 489 60 SECURITY INC SUMMARY OF ALL PAYMENTS SUMMARY OF ALL LAST PAYMENTS From 21593 To 35934 95 12 18 NUMBER NAME DESCRIPTION PAID PRICE BALANCE 5 Sylvia Macintosh MONITORING FEE 34 183 60 6242 40 10 Grant Inc MONITORING FEE 59 175 00 10325 00 TOTAL 16567 40 MCDI S A M M THU 95 12 14 FRI 95 12 15 Reference guide Page 93 22 43 22 50 APPENDIX REPORT SAMPLES Page 1 SECURITY INC DETAILED LIST OF EVENTS CODE AND DESCRIPTION 92 Open Sergey Turkov unscheduled Tel no N 333 4455 for few hours 23 Exit delay until 18 00 23 42 gt Close by Sergey Turkov 32 Break in side door Tel no 333 4455 No answer 14 Police 280 2121 V 345342 14 Chris Dow 222 4433 Not on site
22. COM4 Example Receiving account 1234 on COM3 IRQ4 ADEMCO 685 on line 5 Spacer for unused COM X X Enter SAMM X X 4 2 N O 8 Result account number 851234 COM1 COM2 bypass by X X SAMM X X 4 2 Y N 0 11234 COM2 bypass by X X SAMM X X 4 2 N N 0 1234 COM2 bypass by X X SAMM X X 4 2 Y Y O 151234 COM1 COM2 bypass by X X HINT Putting the starting command in a BATCH file will be very helpful Example To create a BATCH file enter these commands COPY CON GO BAT ENTER SAMM X X a b c d e ENTER personalized configuration receiver on COM3 CTRL Z ENTER Next enter GO to start enter SAMM with the required parameters MCDI S A M M Reference guide Page 8 ALARM MONITORING F1 ALARM MONITORING SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 9 ALARM MONITORING F1 ALARM MONITORING The ALARM MONITORING module is the basic element of SAMM It allows the management of all events entering a Central Station Utilities and many type of menus ease the task of alarm monitoring The HOT key is F1 Wherever the operator is in SAMM hitting this key will bring back the ALARM MONITORING menu Warning Account information Priority action display NES lt CTRL A gt HELP 7 12678 26543 432 574 3976 7436 63254 6653 56
23. DI S A M M Reference guide Account 123 Account ABC INDUSTRIES INC 23 8th AVENUE LAKEWOOD ONTARIO Page 86 APPENDIX REPORT SAMPLES WORK ORDER Date 90 04 21 LOG 3WO TEL 613 289 1029 INSTALLATION DATE 95 12 18 INFORMATION FIRE BREAK IN OPEN CLOSE CONTROL PC 1000 RECEIVER PHONE NO 345 4000 PANEL PHONE NO 236 00015 CODE Work order on customer s request PROBLEM DESCRIPTION Operator 23 The alarm system operates for no reason TECHNICIAN TIME WORKED Hrs PARTS USED QUANTITY PARTS NUMBER WORK DONE DATE TIME Time 23 30 39 SIGNATURE DESCRIPTION MCDI S A M M Reference guide Page 87 APPENDIX REPORT SAMPLES DETAILED LIST GENERAL INFORMATION 10 SECURITY INC EMERGENCY PHONE NUMBERS ACCOUNT INFORMATION ABC INDUSTRIES INC 123 Glassbed Five Rivers BC P7H 2E1 A 666 6666 666 6667 PERMANENT MEMO After 22h00 call police RESPONSIBLE NOTIFICATION INFORMATION G George Fast H Doc Mullins C Police 911 D Fire Dept 911 Emergency 911 F Security Owner 888 8888 Vice President 999 9999 Director 111 1111 Wed Thu Fri Sat Active 07 00 07 00 07 00 Yes 17 00 17 00 17 00 20 00 20 00 Yes 3 22 00 22 00 Yes ii No No FIRE THEFT PANIC TEMP Amy Gold WORK SCHEDULE Sun Mon Tue Open 1 07 00 07 00 Close 1 17 00 17 00 Open 2 20 00 20 00 Close 2 22 00 22 00 Open 3 Close 3 Op
24. INC Address 1575 BELVEDERE RD City Province State STRATFORD FLORIDA Postal code Zip code 34744 Phone number 1 407 444 4444 Phone number 2 407 333 3333 MODIFIED ON 95 12 18 BY OPERATOR 23 lt ESC gt Exit When the cursor gets to the field City Province State the window displays a video inverted field requesting the abbreviated code for this geographical site in this way City Province State These short codes must have been previously entered in the database GENERAL INFORMATION ADD OR MODIFY A CITY If they have not been entered it is possible to insert them at the customer creation time but it is an inefficient process If one does not know the number corresponding to the city press F9 and the search window will be displayed The detailed operation of these search windows is described in GENERAL INFORMATION DD OR MODIFY A CITY The bottom of the page displays the time and date of the last changes and the operator number This page holds the emergency telephone numbers MISC Security Memo Police Fire Dept Emergency lt ESC gt To Exit MCDI S A M M Reference guide Page 30 ACCOUNTS MANAGEMENT Four lines following under Memo are used to write comments related to alarm processing These comments appear in box 1 of ALARM MONITORING There are no fields to enter data at this stage for Police Fire Dept and Emergency This data is entered in the GENERAL INFORMATION when
25. IST OF AGGOUNTS oae eere nous oe Oe ae Mo St dde 26 SUMMARY LIST OF ACCOUNTS 28 GALLUP LIST T 28 ADDRESS LABEES tio tase cee E haloes SUN ec ure RI Ede ep ec E DER ea hese 28 USER EABEUS 3 uuu 28 ACCOUNT PAGES DESCRIPTION pretio Epoche n nn eaa ra een apa Da Sa 29 Page 1 ACCOUNT INFORMATION I me mn me nn mn nenne nne nennen ne nenne re nennen nenne nnns 29 Page 2 EMERGENCY TELEPHONE NUMBERS renis 29 Page RESPONSIBLE NOTIFICATION INFORMATION mme nnne nenne 30 Page 4 ALARM CODES AND DESCRIPTION meer nenne nnne rne ne nenne renis 30 SPECIAL ALARM CODES FOR RECEIVERS 33 iere 33 jio Miro 34 328 eines T 36 Page 5 WORKSCHEDULE 5 tete reete e vedi dune entame neuve ane Eee Oba De NT entente 36 Page 6 ID INFORMATION ai rette nore ur rx ec deed e dva yay qhaya a Rec Y x De prede ver x 39 Page 7 ACCOUNT INSTALLATION INFORMATION a r ne nenne nennen nennen nennen 40 Page 8 BILLING INFORMATION eI I me mne n nnne nne nennen ne nenne nennen senis
26. LE NO ER b S URL 14 imer c quspa 14 Anges mo d EE MPO 14 Deactivate an account 2 rr Dono OD Cp DoD VL UL Eo ra Ed dent Sartre EE OD CR C 14 Deactivate an alarm i ic eee saws RR Yo kara veda reri p PY Rando 14 GTRE S WORK ORDER vii uode e gc deep UQ EI Del Sa Dedi des 15 CTRL V INACTIVE ACCOUNT III II I m me n meme e heme he emere se esie e erste esse e esee ese sese esae 15 PE 15 16 OPENING GLOSING DELAY aterert 17 FIND ACGCOUNP Hcc cT 18 ACGOUNT EVENTS DISPLI AY ed toto th or re opo eee e aa ha pecore ur bela kunpaq DONNE fece Dus 18 SET TIME usu a E ee t ome c te ene a a Ska us gents 19 ARMED DISARMED SYSTEMS Te pe bba apaqay i Rec cA v cvv Peres 20 MCDI S A M M Reference guide Page 3 CONTENTS F2 AGCOUNTS MANAGEMENT eost teret ip eee eo ve qayaqa eui AN e toe v ue ROO agb 22 ADD is II UE En NEU 23 MODIFY GS 24 c 24 CHANGE THE NUMBER a e s e seii iiis 25 uk Guy uu kuala ENAM KAN LAN A BAN ANDA tui hu aa i BAL u a ee 26 DETAIEED E
27. MONITORING FEE CONTROL OPENING CLOSING SERVICE CONTRACT lt ESC gt Exit This page holds all the information required by the customer for his billing Right on top is the system or user number Then the account number is by default the telephone number of the customer If the telephone number changes so does the account number automatically The customer or system number can also be used as account number Here also if the customer number changes so does the account number automatically Then we have Name Att Address City Province State Postal code Zip code in the address portion of the invoice If the billing address is the same as the customer address press Enter leaving all fields blank The customer address will replace the blanks This page is displayed only to Operators given security access level A Export file By answering Yes to this question the customer information new or modified will be posted in the ASCII file SAMM DATA CUSTOMER TFT ASCII Format Characters ACCOUNT NO 8 NAME 40 Att 40 ADDRESS 30 CITY PROVINCE STATE 40 POSTALCODE ZIP CODE 7 TEL NO 15 MCDI S A M M Reference guide Page 42 ACCOUNTS MANAGEMENT Note 1 Each field is separated from the other by the ASCII character 254 small square Note 2 The field No can have this format Old gt New where the gt sign means a change of number from Old to New IMPORTANT After completing the u
28. N5 RLIN6 RLIN7 RLIN8 R000 RFFF T000 TFFF Reset Trouble alarm system Page 35 ACCOUNTS MANAGEMENT Alarm Line Line 1 failure Line 2 failure Line 3 failure Line 4 failure Line 5 failure Line 6 failure Line 7 failure Line 8 failure Reset Line Reset Line 1 Reset Line 2 Reset Line 3 Reset Line 4 Reset Line 5 Reset Line 6 Reset Line 7 Reset Line 8 Insert Priority action lt gt lt gt Paging F2 Delete F3 Insert F4 Copy code MCDI S A M M Reference guide Page 36 ACCOUNTS MANAGEMENT SurGard Each event is preceded by a character which identifies its type It is most important to insert these characters at the beginning of all alarm codes Alarm Reset T Trouble O Opening C Closing Insert ALARM CODES AND DESCRIPTION 152 Description Priority action Panic fire Fire smoke detector Panic BA front door BA basement BA Opening Closing Low battery Reset Trouble alarm system lt gt lt gt Paging lt F2 gt Delete F3 Insert F4 Copy code Open Close only WORK SCHEDULE 125 Open Close control Y N Yes SUN FRI SAT ACTIVE P1 Open 09 00 Yes Close 12 00 P2 Open 13 00 Yes Close 17 00 M1 Open No Close A1 Open Close Open Close lt ESC gt Exit lt F2 gt Delete lt F3 gt Active lt F4 gt Delay MCDI S A M M Reference guide Page 37 ACCOUNTS MANAGEMENT The customer who has co
29. P NAME 2 APRIL STARTING NUMBER 20573 lt ESC gt To Exit When printing a detailed list a summary list or sticker address by group of accounts the option exist to print accounts who are in two different groups Example By selecting the groups COMMERCE and APRIL all accounts belonging to both groups are printed If the account number is in only one group it will not be printed To print a list of accounts belonging to two groups write the name of the first group underlined characters and with the arrow key step to next line and write the name of the second group It is not compulsory to write an account number in the field STARTING NUMBER To make a change in the first group use the arrow key to step back and repeat the process To print an entire group write the name of the group in the field GROUP NAME 1 It is not compulsory to write a name in the field GROUP NAME 2 To print a group or an interval of group starting with an account number write the account number in the field STARTING NUMBER ACCOUNT LISTS GENERAL INFORMATION ALARM CODES ID INFORMATION MEMO SPACE To select To print a detailed list of accounts by number or by group use the option to choose from one 1 to four 4 pages The same applies to print the Memo defined in the UTILITIES section related to an account To select the required pages move the cursor with the arrow keys and press the space bar A check mark confirms each choice
30. S FROM S A M M ONE MOMENT PLEASE When an event is received SAMM pre processes it and while doing the work displays the message In this way an operator using a less powerful computer or an overloaded one might think it abnormal to feel small delays in processing if not warned by the message OPENING CLOSING SORT ACCOUNT NUMBER XXX Every 15 minutes SAMM SR verifies Opening Closing Late Openings or Closings are written it in the account file The same applies for AUTOTESTS NOT RECEIVED Report may be displayed or printed as needed BUSY BY ANOTHER OPERATOR An attempt to access a locked file because another operator is using it or because it has been left in a locked status by an emergency exit of some sort When the message is the result of more than one user trying to access data limited to a single user at a time be sure to wait for the current user to quit before trying to access the system again If the message is the result of an emergency exit of some sort use a Utility program to unlock files Quit SAMM and go to DOS In the SAMM directory locate and run RAZSAMM CD SAMM DTA lt ENTER gt RAZSAMM lt ENTER gt Restart SAMM and resume operations TO MANY USERS IN ALARM MONITORING Same cause and solution as for the previous message MCDI S A M M Reference guide Page 81 APPENDIX D SUMMARY OF COMMANDS APPENDIX D SUMMARY OF COMMANDS F1 ALARM MONITORING Hot key F3 BILLING F1 Save event On dis
31. Start printing by pressing lt ENTER gt MCDI S A M M Reference guide Page 28 ACCOUNTS MANAGEMENT 2 SUMMARY LIST OF ACCOUNTS A summary list of customer related information will print on a 9 1 2 x 11 sheet The data account number name address postal code zip code and telephone number will print on three 3 lines The explanation is the same as for the DETAILED LIST OF ACCOUNTS 3 CALL UP LIST Prints on 8 1 2 x 11 letter head paper the current date name address city province state postal zip code telephone number list of persons to call The space is set so as to allow message writing BY NUMBER BY GROUP lt Esc gt to exit lt Esc gt to exit For a list by groups specify the groups Up to two groups may be entered The stating number for account number allows better printing control if a repeat is required lt Esc gt to exit GROUP NAME 1 COMMERCE GROUP NAME 2 APRIL STARTING NUMBER 20573 lt ESC gt To Exit lt F10 gt List 4 ADDRESS LABELS Request for a list of labels is processed like a DETAILED LIST OF ACCOUNTS 5 USER LABELS Each address is printed on a sticker 3 1 2 inch wide by 15 16 inch high one column per row Request for a list of labels is processed like a DETAILED LIST OF ACCOUNTS MCDI S A M M Reference guide Page 29 ACCOUNTS MANAGEMENT ACCOUNT PAGES DESCRIPTION Complete address of customer Insert ACCOUNT INFORMATION 125 Name SECURITY
32. System ACCURATE Ml ourrogima Management Reference guide Version 8 1 v000703 MCDI Inc Internet http Awww mcdi com 86 Claude Champagne Avenue Montreal QC Canada H2V 2X1 PH 4 514 481 1067 FX 4 514 481 1487 MCDI S A M M Reference guide Page 2 CONTENTS CONTENTS INTRODUCTION 2 Sa 5 FOREWORD e 5 HOW TO CHOOSE AN OPTION IN meme n meme eere e reser eese e aeree 5 AA eL 5 COMPUTER DATEERROR u a ua lu RATER AE s pupusa ushu h Qu huu ua Sua aaa a 6 OUT OF DISK SPACE WARNING Im meme eme m n heme ese emere esiste eese ere se eterne 6 QPERATORUID WARNING i isti RD DR Mesh eR deir hasa tense D onem 6 BASIC GONFIGURATIGN au D E E vete ger vehe zum Cree ve me Debe exer ee vena Us 6 INSTALLSSAMM TrE n 6 DEFINE MODEM FOR OUTGOING CALL r n meme e nene he eme eese e rese ese ese assess 6 icu ersgEdvqicb 7 FAINT RC 7 FAJ AEARM MONITORING unas a rb RP Nes 8 DISPEAY DESGRIPTION is ciues DAN usa a OO QQ Su bu u lat e A D n QC au E eo Ded Ed Ones 9
33. TLR only sends month and day Printer TLR port default is TLR does not verify printer on TLR printer port Consult your TLR user manual for detailed information on how to use these options TFTSAMM EXE Use to transfer Group files to or from a diskette Syntax TFTSAMM ULSAMM EXE Same as KEYSAMM EXE but for version prior to 8 1 24 For version 8 1 24 and above use KEYSAMM EXE Syntax ULSAMM VALID EXE Use to re activate an account number that you know exist but cannot be accessed Syntax VALID XXXX where XXXX is the account number to re activate
34. al and simply logged Reply No if they are to be displayed for intervention ULC SCHEDULES If the protected customer is ULC approved the Opening delay is set at 0 minute and the Late opening delay at 45 minutes This customer will have 3 minutes before scheduled time to open and up to 45 minutes after For Closing according to ULC schedules the customer has a 30 minute delay Accordingly the delay parameter for Closing has to be set to 15 minutes approximately so as to leave enough time to contact the customer before the delay expires ID INFORMATION 10 Name Passcard 40 50 Andrew Gerber 41 51 Gail Dunns 6786 O002 C002 Amy Villers Contact ID Conpressed 4576 003 Stef Turnbull contact ID not compressed 3498 OP04 CL04 Jean Allan SIA 4590 lt ESC gt Exit lt gt Paging lt F2 gt Delete lt F3 gt Insert The page for alarm codes has an unlimited number of 10 line displays If page is full press lt gt to open a new page If file holds multiple pages scroll with lt gt lt gt The information on each line is Code Name Passcard Code Open or Close codes for the accounts 4x2 and Contact ID compressed and account number only for contact ID not compressed MCDI S A M M Reference guide Page 40 ACCOUNTS MANAGEMENT Example Open code 4 or O or OP Close code 5orCor CL User 2 Associating the account and Open Close codes gives Code 42 Open code for account 2 4x2 Code 52 Close code for acc
35. al payments 5 SUMMARY OF ALL LAST PAYMENTS Print list of all customer having one payment left to go PAY 1 in BILLING INFORMATION file MCDI S A M M Reference guide Page 49 SECURITY F4 SECURITY SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 50 SECURITY F4 SECURITY SECURITY 1 OPERATOR S MANAGEMENT 2 OPERATOR S MESSAGE 3 SECURITY SETUP lt ESC gt Exit SAMM is protected against mismanagement and fraud by access levels and passwords For a person to work in SAMM the Manager needs to write the complete name operator number password and access level NOTE An operator can modify his password OPERATOR S MANAGEMENT OPERATOR S NAME NUMBER PASSWORD FLO BANTING ROLLY FLOWER LUCAS FRANK JOHN ROY JULIUS DUNN DANIEL JOY GIL PATENT GUS FRONT BUD DESJARDINS GEORGIO BURNS TITANIC 465781 WINGENDER INTEGRAL NICEHEART CANARY TUBE AUTOMOBILE 0 GOVERNOR 1 2 3 4 5 6 7 8 9 1 OOOOOOUUUP F2 Delete lt 10 gt List lt ESC gt Exit The OPERATOR S MANAGEMENT page holds one hundred 100 lines Each line is divided in four 4 columns Operator s name Number Password Level Enter information in the appropriate column and move the cursor from one column to another by pressing ENTER To change line use the arrow keys or Page Up
36. arched and displayed Five 5 search keys are available Account name Account number Address Telephone number and Group Use the arrow keys to select the required search type Write the information account name account number Address Telephone number and press ENTER To browse over the account file use the Page Up Page Down keys step over to the next or previous customer use the Ctrl Page Up Ctrl Page Down NOTE See APPENDIX to understand the Database concept NOTE A search for a customer by Name Address or telephone number does not always bring out the information in numerical order ACCOUNT EVENTS DISPLAY Customer related events can be displayed UTILITIES MEMO OPENING CLOSING DELAY FIND ACCOUNT ACCOUNT EVE ACCOUNT NUMBER 1234 To look at the event file of a customer enter his number underlined characters and press ENTER By default the current file is displayed If there is no data in the current file the system will go back in time until it finds something and if nothing exits it beeps with the message No event for this account MCDI S A M M Reference guide SECURITY INC ACCOUNT DATE 0 90 01 03 CODE AND DEFINITION 123 TEST COMMENTS lt ESC gt Exit Page 19 ALARM MONITORING ACCOUNT EVENTS DISPLAY EVENT TIME OPERATOR 15 02 40 15 02 43 Danny Lalonde PGDN Next lt PGUP gt Previous For each consultation the most recent event is
37. arm panel is used for two 2 accounts the account number among other data sent by the panel becomes also a system number When defining the alarm codes and their definition one must tell SAMM that certain alarm codes between 60 and 6F in this example coming under the system code 152 again in this example belong to account 1234 To specify the reference an asterisk followed by the account number will do the trick Naturally one must define the codes and their description for account 1234 at the appropriate place Code ALPHANUMERIC Alarm codes 0 to 9 and A to Z of one 1 to four 4 characters Three ways can be used to insert the alarm codes a specific code an interval of codes or finally two 2 or three 3 non consecutive codes Specific code 10 Interval of codes 10 19 from 10 to 19 inclusively Non consecutive codes 10 14 16 3 maximum A DELAY from 1 to 99 minutes can be added to an alarm type to postpone the moment it is displayed for processing The alarm code is sent to the account file the when received and processed within the prescribed delay The DELAY is defined by MM where MM represents minutes The time indicator is positioned after the code to delay In this way 1 1 minute 5 5 minutes 10 10 minutes 99 99 minutes Example 60 30 Alarm code 60 will be displayed for processing 30 minutes after being received To change column press ENTER Description Description of the co
38. ason occurred and have not reached the computer can be entered from the keyboard The automatic mode picks the event directly from the waiting file See APPENDIX section NOTE When activating ALARM MONITORING F1 the manual mode is selected by default MCDI S A M M Reference guide Page 14 ALARM MONITORING MANUAL ALARM GENERATION Account number entry 12345 lt ESC gt Exit lt F10 gt Auto Insert the account number and press ENTER to accept the code A new window is then displayed OPTIONS Special event Work order Late Closing Alarm code Disable account Disable alarm code lt ESC gt Cancel A video inverted bar can be scrolled through the options by using the arrow keys Six 6 options are available for a specific customer They can be accessed from the manual mode F10 Special event To insert a special event in the customer file if an account has an event being held for later processing then Special event is replaced by Call back event Work order Same as the CTRL S option mentioned previously with the benefit of printing a work order upon receiving a call from the customer It is imperative to document the problem in the comment section before activating key F1 ATTENTION Do not activate option CTRL S gt Late Closing A late Closing has been detected but the customer has warned the Central Alarm code To enter an alarm code manually Deactivate an account Deactivate an account wi
39. ber 1993 Are you sure Y N Y Move the inverted video bar over the months to select the one to be erased and press ENTER A new window is displayed specifying the selected month up for purging enter Y or N for Yes or No to the question Are you sure Repeat the same process for all the months to erase If by mistake someone tries to erase the current period and the month before SAMM will answer that there is no file to erase MCDI S A M M Reference guide 2 LISTS OF EVENTS HISTORIC Selecting line 2 LISTS bring the window ACCOUNT GROUP FROM Date Time TILL Date Time WINDOW Y N EVENT Type Code EMERGENCY Y N REPORT Title Choice HISTORIC MANAGEMENT DELETE EVENT LISTS 35654 85496 MONTREAL COMMERCE 94 05 09 14 00 94 05 15 16 00 Yes DB Yes REPORT FIRE EMERGENCY CALLS 2 SUMMARY BY CUSTOMER lt ESC gt Exit This menu is the only one to specify and print lists of events Enter the information as required To change line press lt Enter gt Page 54 MANAGEMENT This menu is of the REPORT GENERATOR type It implies a very precise control of the data to be printed The WINDOW option introduces a twist in report printing If the answer is No then the report will produce all data of the type specified from the 94 05 09 at 14 00 to 94 05 15 at 16 00 But if the answer is Yes it will select only the data for the dai
40. ccount number Syntax FIXATST XXXX where XXXX is the account number INDCLI EXE from within the SAMM DTA directory Use to re index the customer database Syntax INDCLI INDCODE EXE from within the SAMM DTA directory Use to re index the alarm code database Syntax INDCODE INDPER EXE from within the SAMM DTA directory Use to re index the events database Syntax INDPER YYYYMM where YYYY year MM month INDPER 199902 will re index the period of February 1999 INIMLR EXE from any directory or disk For firmware 3 8 0 and below Firmware 3 8 1 and above use INITPLUS EXE Use to configure the TLR or SA TLR in SurGuard emulation Consult your TLR and SA TLR user manual more information Syntax INIMLR INIMLR 23A will skip over serial port 2 3 and A INITLR EXE from any directory or disk For firmware 3 8 0 and below Firmware 3 8 1 and above use INITPLUS EXE Use to configure the TLR or SA TLR in Native or Ademco 685 emulation Consult the your TLR and SA TLR user manual more information Syntax INITLR INITLR 23A will skip over serial port 2 3 and A INITPLUS EXE from any directory or disk For firmware 3 8 1 and above For firmware prior to version 3 1 8 use either INITLR EXE or INIMLR EXE Use to configure the TLR or SA TLR in Native Ademco 685 or SurGuard emulation Consult the your TLR and SA TLR user manual more information Syntax INITPLUS INITPLUS 23A will skip over
41. closing control with a variable delay events priority Customer groups index automatic billing Memo Data transfer to a remote Central etc This manual should be read to grasp the general concept of the system before attempting to put it into operation HOW TO CHOOSE AN OPTION IN SAMM There are 2 two ways to choose an option in SAMM s menus 1 press the key corresponding to the chosen option F1 F9 1 2 5 OR 2 with one of the arrow key move the video inverted bar over the option and press ENTER Special options if available are displayed in the lower part of each displayed windows Example lt ESC gt To Exit F1 For Delay ALT HOT KEY Whatever is being done in the system PRESSING AND HOLDING the ALT key will display the last 15 events received by the computer Releasing the key will return the system to what it was doing before the interruption Account i Definition 1234 Front door Opening by Alex Rosse MCDI S A M M Reference guide Page 6 INTRODUCTION COMPUTER DATE ERROR From version 8 1 16 upward SAMM checks date differences from last observed date in Computer and displays a warning with option for operator to change System date SYSTEM DATE MISMATCH VERIFY PLEASE YY MM DD As a safety measure previous versions cause a lockup upon detecting a date difference This new feature requires utmost attention from operator when this message is displayed System date error may
42. d for the step by step procedure are available for immediate action A beep sound signals to the operator that an event has been received The beep increases its beat as seconds go by without intervention until it becomes a continuous sound Hitting any key will stop the sound Warning Account information 12647 SECURITY INC 1575 BLAIR ST OTTAWA ONTARIO Priority action display Phone number of the premises 444 4444 Police 911 Allan Phillips Owner 666 6666 SAVE EVENT 31 Break in front door Date 96 03 05 COMMENTS Time 10 41 50 Customer ask to explain keyboard functions lt CTL A gt HELP PEND MCDI S A M M Reference guide Page 11 ALARM MONITORING ALARM MONITORING HELP MENU COMMANDS SUMMARY gt Save event gt Event in PEND gt Site plan Misc gt Account files gt Comments Passcard gt Late to close Follow up gt Priority action display Utilities Last 10 events Manual automatic toggle Work order Inactive Account ALARM MONITORING HELP FUNCTIONS F1 SAVE EVENT lt F1 gt or lt F7 gt bring cursor to last line and press lt Enter gt This command saves all events on disk allowing future reporting to customers See PRINTING MANAGEMENT It is compulsory to END PROCESSING in this way to finalize the operation F2 EVENT IN PEND F2 This command puts an event being processed into the PEND file for ulterior intervention The PEND is at the bot
43. d group anymore To move the cursor faster use the lettered keys Example By pressing key P the cursor will go to the first group whose name begins with a P MCDI S A M M Reference guide Page 44 BILLING F3 BILLING SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 45 BILLING F3 BILLING This chapter tells how to do BILLING F3 for services rendered to customers BILLING ADDRESS LABELS AUTOMATIC BILLING BILLING SUMMARY SUMMARY OF ALL PAYMENTS SUMMARY OF ALL LAST PAYMENTS lt ESC gt Exit 1 ADDRESS LABELS Each address is printed on a sticker 3 1 2 inch wide by 15 16 inch high one column per row Each has the address of the company or the person due to receive the data The information is entered in the account file in 2 ACCOUNT MANAGEMENT Page 8 BILLING INFORMATION Printing by number or group is offered BY GROUP lt Esc gt to exit lt Esc gt to exit For a list by groups specify the groups Up to two groups may be entered The stating number for account number allows better printing control if a repeat is required BYNUMBE DW UD lt Esc gt to exit MCDI S A M M Reference guide Page 46 BILLING GROUP NAME 1 COMMERCE GROUP NAME 2 APRIL STARTING NUMBER 20573 lt ESC gt To Exit lt F10 gt List 2 BILLING To start the bil
44. d their General Ledger number SERVICE DESCRIPTION GENERAL LEDGER NUMBER MONITORING FEE CONTROL OPENING CLOSING SERVICE CONTRACT 1401 lt ESC gt Exit Ten lines are available to enter services with their G L Scroll up and down from the Description field with the arrow keys and from the Description field to the field by pressing Enter F2 Deletes a line and F3 To Insert a new line MCDI S A M M Reference guide Page 66 GENERAL INFORMATION 4 GROUP MANAGEMENT GROUP MANAGEMENT ADD GROUP MODIFY GROUP AUTO WORK SCHEDULE DELETE GROUP DISPLAY GROUPS PRINT GROUPS lt ESC gt Exit GROUP MANAGEMENT creation modification auto work schedule erase display and print is there to bring together customers who have something in common This feature can be most useful when reporting on customer lists and events Each group is presented with a detailed description to help identify it Up to one thousand different groups 1000 can exist in SAMM Pressing key lt F5 gt prints the list of all groups GROUP MANAGEMENT GROUP NAME COMMERCE DEFINITION COMMERCE SUPERVISION Insert Write the description of the new group underlined characters and press ENTER to end the operation No definition is required MCDI S A M M Reference guide Page 67 GENERAL INFORMATION GROUP MANAGEMENT ADD GROUP GROUP NAME TO ADD COMMERCE Write the name of the group to modify underli
45. displayed To look for other events use these keys Page Down Page Up lt Ctrl Page Down lt Ctrl Page up Home End UP DOWN lt gt lt gt SET TIME 1 MEMO Next or previous event Event of next date Event of previous date First event of period Last event of period Page travel Next month Previous month UTILITIES 2 OPENING CLOSING DELAY 3 FIND ACCOUNT 4 ACCOUNT EVENTS DISPLAY 5 SET TIME Are you sure Y N lt ESC gt Exit Time Are you sure Y N lt ESC gt Exit To adjust the system time be careful to follow the right syntax To complete the operation answer Yes or No to the question Are you sure and press ENTER To cancel the operation press ESC gt Example Time HH MM gt 20 56 MCDI S A M M Reference guide Page 20 ALARM MONITORING ARMED DISARMED SYSTEMS UTILITIES 1 SCRATCH PAD 2 OPENING CLOSING DELAY 3 FIND ACCOUNT 4 ACCOUNT EVENT DISPLAY 5 SET TIME 1 ARMED SYSTEMS LIST 2 DISARMED SYSTEMS LIST 3 DISPLAY lt ESC gt Exit This option displays an or prints the armed disarmed status of the alarm system for customers having an Opening Closing control ARMED DISARMED SYSTEMS LIST ACCOUNT STATUS 91 02 17 0 ARMED 91 02 17 12140 ARMED 91 01 30 14160 ARMED 90 12 25 16584 ARMED 90 12 25 35254 ARMED 90 12 13 43185 ARMED 91 01 10 lt ESC gt Exit lt F10 gt Print A check
46. e previous customer By using these keys for the Opening Closing delay will give the next or previous customer who has Opening Closing control NAME ADDRESS If the customer does not have his number the search can be made using his name or his address Example FINANCIAL GROUP MCD 31 LEO ST This search does not take into account capital small or blank letters Example NAME Financial group MCD ADDRESS 31 Leo St A part of the name or the address is also sufficient for the search Example NAME MCD Group Financial Etc ADDRESS 31 Leo St Etc To step over to next or previous customer press the keys Ctrl Pg Dn or lt CtriPgUp gt The search will stop on the first customer with the right character sequence darker characters Example 1 Write ANCIAL and ENTER 1 Financial of the future inc Ctrl Pg Up 2 Financial group MCD Example 2 Write 10 et ENTER 1 10 Leo St Ctrl Pg Dn 2 12105 St Lawrence MCDI S A M M Reference guide Page 83 APPENDIX E DATABASE TELEPHONE The search for telephone numbers jumps over separators like the dash parentheses or spaces 1 514 430 6421 15144306421 A part of the telephone number be used as the key for the search 6421 642 421 3064 etc To step over to next or previous customer press the keys Ctrl PgDn gt or lt CtrlPgUp gt The search will stop on the first customer with the right character sequence in the telephone
47. ed requesting to answer questions regarding the delays and the display of events occurring during the new periods One has to decide what is the desired Opening delay applicable before Opening time and the Closing delay applicable after Closing time The same thing applies to display of events that occur during normal time OPEN CLOSE ADJUSTMENT Opening delay Late opening delay Closing delay Display normal Opening Y N Display normal Closing Y N Normal Open close in schedule Y N lt ESC gt Exit Answer all questions underlined characters and press ENTER to change line go back up use the UP arrow key The best way to describe these options is by an example So If a customer has a thirty 30 minute Opening delay and the Opening occurs at eight AM 8 00 he will enjoy a period ranging from seven twenty seven AM 7 27 to eight AM to get in without causing an intervention The three 3 minute delay is the standard delay used between the Central Station and the customer If a Late Opening delay of 30 minutes is also requested and the Opening occurs at eight AM 8 00 he will enjoy a period ranging from seven twenty seven AM 7 27 to eight thirty AM 08 30 to get in without causing an intervention The accumulated delays are in this example 3 minute standard delay plus 30 minute delay before opening time plus 30 minute lapse delay after opening time Press lt ESC gt to get a warning if Opening delay and Lap
48. electing 3 VIEW 3 VIEW HISTORIC MANAGEMENT 1 DELETE 2 LISTS 3 VIEW ACCOUNT NUMBER 1234 lt Esc gt to exit MCDI S A M M Reference guide Page 56 HISTORIC MANAGEMENT To view the events in the account file enter the number underlined characters and press enter By default the current file is displayed If the current file is empty SAMM will go back in time until something is found If no event is available for this account a Beep will sound and this message id displayed No event for this account If events are present in the file it is displayed ACCOUNT EVENTS DISPLAY SECURITY INC ACCOUNT DATE EVENT TIME OPERATOR 0 90 01 03 15 02 40 15 02 43 Danny Lalonde CODE AND DEFINITION 123 TEST COMMENTS lt ESC gt Exit lt PGDN gt Next lt PGUP gt Previous For each consultation the most recent event is displayed To look for other events use the following keys lt Page Down gt lt Page Up gt lt Ctrl Page Down gt lt Ctrl Page up gt lt Home gt lt End gt lt UP gt lt DOWN gt lt gt lt gt 4 DATA TRANSFER Next or previous event Event of next date Event of previous date First event of period Last event of period Page travel Next month Previous month Data Transfer option sends data related to a group or groups of accounts to a remote Central site The following elements are required at each site for data transfer computer 286 and up
49. en 4 Close 4 Open 5 Close 5 INSTALLATION INFORMATION Installation date 91 09 15 Information PC3000 Receiver phone no 666 7777 Panel phone no 333 2222 GROUP LIST COMMERCE CTRLES MOISO9 10 95 12 14 MCDI S A M M 10 10 Reference guide Page 88 APPENDIX REPORT SAMPLES DETAILED LIST SECOND PART SECURITY INC ALARM CODES INFORMATION DESCRIPTION T PRIORITY ACTION Low battery Fire 1 ABDIJH Panic 1 C Break in office 2 ABCIJH Break in warehouse south door 2 ABCIJH Break in warehouse west door 2 ABCIJH Open ABIJH Close ABIJH High temperature in refrigerator 1 IJH 92 03 02 SECURITY INC ID INFORMATION NAME PASSWORD AB Gold 4564 G Monty 6786 Doc Mullins 4576 Stef Willbanks 3498 Ann Blurr 4590 95 12 14 MCDI S A M M Reference guide Page 89 APPENDIX REPORT SAMPLES Page 1 ACCOUNT LISTS SUMMARY ABC ALARM INC 21 FEBRUARY 1992 NUMBER NAME AND ADDRESS TELEPHONE 123 ABC INDUSTRIES INC 444 4444 140 BREAKDOWN ST 555 5555 WILLFORD NFL AOS 1T 334 HUBE PAULUS 403 666 6666 145 BLANKS 777 7777 NORFOLK VIRGINIA 75150 MCDI S A M M Reference guide ALBERT BALD 23 8e AVENUE NY NY 12345 GUS ZED 23 8e AVENUE NY NY 12345 FILLY LARSEN 356 DE LA BASTILLE BOISBRIAND QUEBEC J7H 1A7 ARTHUR BLOCK 87 MAIN WILSON ONTARIO 355 JECKYL INDUSTRIES INC 31 POOLROOM LA VIOLA ONTARIO MOG 3L8 ADDRESS LABELS Page 90 APPENDIX REPORT S
50. et cR b e on aa NAN De RESO ERE RUNE 76 APPENDIX B TEXT EDITOR me nemen e ee e he ere ie e eere ese sese eese ere 77 APPENDIX C MESSAGES FROM SAMM III II eme I RI ana sese eese ere se esee en 79 APPENDIX D SUMMARY OF III II eme heme e eene he ese sese eere ere sese eren 81 APPENDIX E DATABASE s eme esse eres sese esse ese eren 82 APPENDIX F WAITING BILE sisi u s Rr pore S S lebe au M eie a DR DDR ee Dade 84 APPENDIX G REPORT SAMPLES he meme e eem he ese se e esses esse e eese esse essen 85 APPENDIX RUNTIME ERRORS dann Maa a sess e essei sese e eese eres essen 95 APPENDDCI SAMM UTILITY tete dte ees OR R ed ue te 96 MCDI S A M M Reference guide Page 5 INTRODUCTION INTRODUCTION FOREWORD SAMM is a powerful yet very easy to use software application Following is a list of its major assets event processing directly from the receiver linked to 1 one or more receiver types simultaneously multiple report formats protection illegal opening unlimited number of customers text editor flexible database multi user 5 working schedules opening
51. etion If second trial does not complete a work order is printed for the group with full details Problems to look for Line busy No dial tone No answer at remote Central transfer stopped communication error modem no answer After transfer modems shut communication and SAMM process data update Detailed information on transfer process is available in event file for account zero 0 MCDI S A M M Reference guide Page 58 EXIT TO DOS F6 EXIT TO DOS SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 59 EXIT TO DOS F6 EXIT TO DOS This option deactivate SAMM and transfers command to the DOS Operating system DOS 632 To reactivate SAMM enter SAMM and press ENTER The main menu will then be displayed MCDI S A M M Reference guide Page 60 PASSWORD F7 PASSWORD SAMM ALARM PROCESSING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 61 PASSWORD F7 PASSWORD Operator number Press ENTER to logoff Each time a person signs on in SAMM she or he must activate her or his access to the system Example Operator number 1 Press to logoff Password DANNY ENTER NOTE To lock SAMM press ENTER to the question Operator number Each operator
52. f Only A has access to F8 menu To Activate a level for an application place the cursor on the corresponding line and column with the arrow keys and press lt ENTER gt A small symbol is displayed to show that the option is active To Disable select the option and press ENTER The small symbol 9 should disappear MCDI S A M M Reference guide Page 52 HISTORIC MANAGEMENT F5 HISTORIC MANAGEMENT SAMM ALARM MONITORING ACCOUNTS MANAGEMENT BILLING SECURITY HISTORIC MANAGEMENT EXIT TO DOS PASSWORD GENERAL INFORMATION MCDI S A M M Reference guide Page 53 HISTORIC MANAGEMENT F5 HISTORIC MANAGEMENT HISTORIC MANAGEMENT DELETE LISTS VIEW DATA TRANSFER lt ESC gt to exit 1 DELETE SAMM each month stores data in a new Directory on the hard disk It is the sole responsibility of the operator to Back up the hard disk in a systematic way at least once every day The build up of old data can be kept on the hard disk But for practical and economical reasons it becomes necessary as long as one is sure that a back up exist and can be read to purge this excess data from the hard disk When selecting 1 DELETE the sixteen oldest months of data accumulation are displayed for purging Data of the current month and previous month are never put up for purging December 1993 January 1994 February 1994 March 1994 April 1994 May 1994 June 1994 July 1994 August 1994 Delete Decem
53. g C001 C999 Closing ROO RFF Reset TOO TFF System trouble K Transmitter message test V Telephone trouble gt O NNN lt gt lt gt Paging lt F2 gt Delete lt gt Insert F4 Copy code MCDI S A M M Reference guide Page 34 ACCOUNTS MANAGEMENT Ademco 4x3 x 3 Contact ID The SAMM software can receive Contact ID format in Standard or Compressed mode Compressed Contact ID This mode looks like Radionics format save for the four 4 digit alarm code it displays The first digit is the alarm type while the other three address the zone or account number First character description Alarm Zone cancellation R Reset Opening Trouble C Closing Some alarm codes or user codes are not to be used because they are predefined by the transmitter PREDEFINED ALARM CODES AND TROUBLE CODES 121 142 202 300 301 302 303 304 305 306 307 308 309 321 322 323 324 325 331 332 335 336 350 351 352 353 354 355 356 PREDEFINED USER CODES 400 403 404 405 406 407 408 409 411 412 413 414 415 Standard Contact ID This mode uses seven 7 characters The first one qualifies the event E Event R Restore The following three 3 characters are for the Event code Each Panel supporting Contact ID has a list of such codes The last three characters are for the zone number or account number Contact ID may be entered two ways in the CODE field of the alarm code description First approach is by enterin
54. g the seven 7 digit code This is efficient to identify each zone separately Second enter the qualifier and the zone for an alarm code Then all alarm with the same event code in different zones will have identical description This approach is useful for predefined code such as Low battery E302 Opening E401 Closing R401 To manage the three digit account number read F2 Account management Page 6 ID INFORMATION It is not required to enter the qualifier R Restore SAMM recognizes this type of code and enters the code by default Reset To qualify the source of a Reset enter its code and description By default for Standard Contact ID SAMM looks for undefined alarm codes in account zero 0 MCDI S A M M Reference guide ERROR CODES ADEMCO 685 A RCV ARCV1 ARCV2 ARCV3 ARCV4 ARCV5 ARCV6 R RCV RRCV1 RRCV2 RRCV3 RRCV4 RRCV5 RRCV6 Example Alarm Receiver Computer failure Serial printer failure Extension printer failure Parallel printer failure AC power failure Battery failure Reset Receiver Reset Computer Reset Serial printer Reset Extension printer Reset Parallel printer Reset AC power Reset Battery ALARM CODES AND DESCRIPTION Description Panic fire Fire by smoke detector Panic Break in front door Break in basement Break in Opening Closing Low battery LIN ALIN1 ALIN2 ALIN3 ALIN4 ALIN5 ALIN6 ALIN7 ALIN8 LIN RLIN1 RLIN2 RLIN3 RLIN4 RLI
55. ge Down keys place the cursor on the previous page Page Up or the next page Page Down Screen Up Down Group The keys Page Up and Page Down place the cursor on the first line of the screen for the displays of Alarm codes Customers and Groups Then these keys have the text rolling one screen at a time Word Left Right The Word keys Ctrl Arrow Left and Ctrl Arrow Right move the cursor from its present position over to the beginning of the preceding word Ctrl Arrow Left or to the beginning of the following word Ctrl Arrow Right Customer Next Previous Date Next Previous These keys give access to the next customer or date Down and to the previous customer or date Ctrl Pg Up MCDI S A M M Reference guide Page 78 APPENDIX B TEXT EDITOR Backspace Pressing the Backspace key moves the cursor backward to the left character by character erasing them The characters to the right are pulled by the cursor over the erased blanks Delete The Delete key erases the characters to the right pulling the following string over the erased blanks Insert By default SAMM work in Insert mode This means that the original text is pushed to the right as new text is entered In Overwrite mode the original text is written over as new text is entered In either mode the message Overwrite or Insert is displayed at the top right part of most menus To change mode press the Insert key Erase T
56. he lt Ctrl Y gt key erases the field completely The Ctrl End key erases the line completely to the right of the cursor position Command summary The command summary of all the keys described in the Editor is displayed by pressing the CTRL A key in the presence of the inverted video bar This bar is present whenever the Edit mode is in control at the menu stage MCDI S A M M Reference guide Page 79 APPENDIX C MESSAGES FROM S A M M APPENDIX C MESSAGES FROM SAMM Complete list of messages available from SAMM Most messages have a very clear meaning However others need a very special attention ACCOUNT NUMBER NOT VALID ACCOUNT NUMBER ALREADY IN USE ACCOUNT DOES NOT EXIST ACCOUNT HAS NO EVENT IN FILE INVALID GROUP NAME Only alphanumeric or underlined characters can be used GROUP NAME DOES NOT EXIST GROUP NAME ALREADY IN USE USER FILE NOT FOUND Call technical support YOUR REQUEST TO CHANGE THE PASSWORD HAS BEEN DENIED YOUR REQUEST TOO ACCESS SAMM HAS BEEN DENIED INVALID INTERVAL INVALID DATE ALARM CODE NOT FOUND SAVE THE CURRENT EVENT BEFORE EXITING SAVE THE CURRENT EVENT BEFORE TOGGLE MODE THE PEND IS FULL THE PEND IS EMPTY RUNTIME ERROR Call technical support VERIFY THE PRINTER PLEASE Check if printer is operational Electrical power on data cable is correctly connected printer ready MCDI S A M M Reference guide Page 80 APPENDIX C MESSAGE
57. he answer to this question is Yes the events will be saved by pressing key F1 A negative answer No will deactivate the F1 key To save the event will then require to use key F7 to move the bar down to SAVE EVENT and press Enter A Yes also tellsSAMM to get ready for night data reception via modem between 00 00 06 00 AUTOMATIC SAVE EVENT IF ACCOUNT HAS SAME PRIORITY Y N When SAMM receives many alarms from the same account it checks their priority level Option YES SAMM displays the first event and saves the others Option NO SAMM displays the first event and set the others at priority level 10 This function speeds up alarm processing while preventing mistakes if many events happen at the same time for the same account AUTOMATIC SAVEFOR ALL EVENTS Y N If option is set to yes all Events are saved with no processing AUTOMATIC SAVE EVENT FOR INVALID ACCOUNT NUMBER Y N If option set to yes all Events with undefined a n are saved with no processing to a n file saved Events for an undefined a n will be transferred to a n when it becomes defined ACCOUNT EVENT LIST PRINTER NUMBER 1 2 3 BILLING PRINTER NUMBER 1 2 3 ALARM MONITORING PRINTER NUMBER 0 1 2 3 WORK ORDER PRINTER NUMBER 0 1 2 3 vona A computer can have up to three 3 printer ports LPT1 LPT2 LPT3 If such a computer is available various lists can be printed on selected printers NOTE To deactivate a printer f
58. k 1 Address labels F2 Event in PEND 2 Automatic billing F3 site plan Misc 3 Billing summary F4 Account files 4 Summary of all payments F5 Comment Passcard 5 Summary of all last payments F6 Late to close Follow up F7 Priority action display F4 SECURITY F8 Utilities 1 Operator s management 1 Memo 2 Operator s message 2 Opening Closing 3 Security setup delay 3 Find account 4 Account events F5 HSTORIC MANAGEMENT display 5 Set time 6 Armed Disarmed syst F6 EXIT TO DOS 7 Idle Mode F9 Last 10 events F7 PASSWORD F10 Manual automatic toggle Ctrl A Help F8 GENERAL INFORMATION Ctrl S Work order Ctrl V Inactive account 1 Alarm monitoring information 2 Billing information F10 Print the list 3 Billing description 4 Groups management F2 ACCOUNT MANAGEMENT 1 Add group 2 Modify group 1 Add 3 Auto work schedule 2 Modify 4 Delete group 3 Delete 5 Display groups 4 Change the number 6 Print groups 5 Lists 5 Add of modify a city 6 Alarm companies maintenance ALT DISPLAY THE LAST EVENT Hot key MCDI S A M M Reference guide Page 82 APPENDIX E DATABASE APPENDIX E DATABASE The Database is quite useful for a customer search the search can be conducted in various ways NUMBER Enter the customer number and press ENTER To step over to the next customer press Ctrl Pg Dn or lt Ctrl Pg Up to step back to th
59. l an expiry date will be requested Press ENTER with or without an expiry date An asterisk is then displayed on the right hand side of the window to show that the schedule is active and in operation MCDI S A M M Reference guide Page 38 ACCOUNTS MANAGEMENT If an expiry date is entered underlined characters the asterisk of the first two 2 schedules will disappear for these schedules will not be in operation any more At expiration time schedule M1 will automatically deactivate itself and the first two schedules will return into operation This approach is quite useful for customers changing schedule temporarily Upon activating schedules A1 and or A2 A automatic they will become active but not in operation To put these schedules in operation a date interval associated with a group must be defined See GROUP MANAGEMENT and the account has to be entered in the group When the date to change schedule is met the schedules in operation P1 P2 M1 will remain active but not in operation and the automatic schedules will now be in operation At the end of this period the automatic schedules will cease to be in operation to be replaced by the P1 P2 M1 schedules ADDITIONAL FUNCTION OF THE RULER For a given schedule to have a different Open Close delay move the Ruler using arrow keys to position the cursor Enter the new delay This delay becomes permanent When creating a new schedule or pressing key F4 a message is display
60. ling process choose line 3 BILLING and complete the information in the window BILLING ADDRESS LABELS AUTOMATIC BILLING BY GROUP lt Esc gt to exit INVOICE INFORMATION DATE 99 09 01 APPLY RAISE No EXPORT DATA Yes DESCRIPTION RENEWAL JANUARY MESSAGE HAPPY HOLIDAYS BE CAREFUL WHILE DRIVING lt ESC gt To Exit Or by group BYNUMBER UP lt Esc gt to exit GROUP NAME 1 COMMERCE GROUP NAME 2 APRIL STARTING NUMBER 20573 lt ESC gt To Exit lt F10 gt List MCDI S A M M DATE Reference guide Page 47 BILLING INVOICE INFORMATION 99 09 01 APPLY RAISE No EXPORT DATA Yes DESCRIPTION MESSAGE RENEWAL JANUARY HAPPY HOLIDAYS BE CAREFUL WHILE DRIVING lt ESC gt To Exit Additional information needs to be entered to print invoices To change field use the arrow keys To complete the operation and start printing press ENTER on the last line of the display box DATE APPLY RAISE EXPORT DATA Enter the invoice date or press ENTER and leave the field free to get the current date Enter Y for Yes or N for No For yes the amount of the invoice will be indexed according to the parameters in the customer file Next the system will ask if the indexation in the customer file is to be held The answer is Y N Answering yes to this question sends the billing information to the ASCII file SAMM DTA INVOICE TFT in the f
61. ll alive This is called a heartbeat If the receiver fails the monitoring software is readily warned of this fact When SAMM is linked to a receiver with that capability and the heartbeat signal ceases a message from account number zero 0 is displayed RECEIVER COM1 ABSENT ACOM2 RECEIVER COM2 ABSENT ACOM3 RECEIVER COM3 ABSENT ACOM4 RECEIVER COM4 ABSENT OR RCOM1 RECEIVER COM1 OPERATIONAL RCOM2 RECEIVER COM2 OPERATIONAL RCOM3 RECEIVER COM3 OPERATIONAL RCOM4 RECEIVER COM4 OPERATIONAL EXAMPLE A SURGARD receiver is connected to serial port COM2 and it fails The signal received is 0000 2 gt SUR GARD ABSENT It is of the utmost importance to create an account number zero 0 and to define the codes accordingly NOTE If you own or buy a receiver which is not already defined in SAMM contact your local distributor to get the necessary upgrade code 5 Heartbeat of SAMM SAMM every minute sends a heartbeat signal to say it is alive It also checks the events printer to make sure it is not offline missing paper or at fault If it occurs SAMM considers this important and ceases to send its heartbeat to warn the operator by triggering the Watch dog This heartbeat signal is sent to COM1 To detect the signal connect a Watch Dog to COM1 See Watch Dog operating instructions for more details The conditions necessary to trigger the Watch Dog SAMM does not run The computer has a hardware fai
62. lure The computer has a black out or is turned off The printer of events linked to the computer port is out of paper is offline or at fault A black out on the Watch Dog will prevent a visual and audible signal but the link to the alarm panel will warn of the problem The MCD TLR receiver can send a heartbeat signal every 30 second This signal carries information about its own printer It can warn if the printer is out of paper is offline or at fault SAMM associates this information to its own heartbeat It will stops its heartbeat if the MCDI TLR and or MCDI TLR signal is not present MCDI S A M M Reference guide Page 77 APPENDIX B TEXT EDITOR APPENDIX B TEXT EDITOR The cursor appears on the screen as a blinking dash giving his horizontal position The vertical position of the cursor is given by a reverse video bar The length of the bar gives the maximum size of the field Arrow keys The arrow keys are used to move the cursor character by character arrow left arrow right or line by line arrow up arrow down in the page End Place the cursor at the end of the field Home Place the cursor at the beginning of the field Escape In most of the menus the lt ESC gt To Exit command appears This key brings back the previous menu By pressing this key the file will be saved and the previous menu will appear This is not the case for DATE AND TIME Page Up Down Customer Alarm processing The Page Up Pa
63. ly interval between the given dates So in the above example it is required to print a list of customers from number 35654 to number 80496 which are commerce located in Montreal having made an emergency call between 14 00 and 16 00 hour from date 94 05 09 to date 94 05 15 This being an event of type B let us refer to the table below MCDI S A M M Reference guide Page 55 HISTORIC MANAGEMENT TYPE OF EVENTS TABLE e EVENT PRIORITY ALL PRIORITY EVENT NO PRIORITY FUTURE USE OPENING CLOSING NOT SCHEDULED OPENING CLOSING REPORT 24 HOUR NO PROCESSING WORK ORDER LATE IN OUT DETECTION SPECIAL EVENT ACTIVE INACTIVE ACCOUNT ALARM CODE UNKNOWN TACCTOTmOOU When requested by the display to enter the type of event one or more letters can be entered corresponding to one or more options If the field is left blank all type S of event will be printed Various alarm codes can be selected to print To choose multiple non consecutive codes enter these codes parted by a comma To choose an interval of codes enter the first and the last code parted by two 2 dots To print all codes leave the field blank In the field REPORT TITLE specify the title of the report This field can be left blank and no title will be printed The last field is an option to print detailed summary by customer or chronological reports 1 DETAILED BY ACCOUNT 2 SUMMARY BY ACCOUNT Events for an account may be displayed by s
64. m event processing Central to remote computer 2 Transfer modified accounts from remote computer to event processing Central 3 No transfer The group name if one is to be used must have been defined before this stage See GROUP MANAGEMENT in this chapter To MODIFY an installer file select option 2 SAMM will ask for the installer number Enter the installer number If this number is unknown use Help key F9 to look at the numbers already used If list is empty a beep will sound When choosing option 4 LIST all installer files will be printed one per line MCDI S A M M Reference guide Page 72 APPENDIXES APPENDIXES MCDI S A M M Reference guide Page 73 APPENDIX A RECEIVERS APPENDIX A RECEIVERS Various types of receivers can be linked to a computer under the control of SAMM Each receiver is identified by a precise number attached to it from the start IMPORTANT It is of the utmost importance that the receiver configuration be held correctly so that the software accepts the events correctly 1 Sescoa 3000R Control card switches configuration page 8 of the manual Switch 1 Not used Switch 5 Not used Switch 2 Open On Switch 6 Closed Off Switch 3 Open On Switch 7 Not used Switch 4 Not used Switch 8 Open On NOTE Special Prom required contact your local distributor Cable configuration between Sescoa and the computer Sescoa 3000R DB 25 DB 9 DB 25 2 lt lt
65. me e eene emere se esie e ess e esse e eres ese sese sess 65 BILLING DESCRIPTION 222 AN AA AN NA 65 GROUP MANAGEMENT Hee e n n Ihe eme essem eese e esie e esses esse e se sess 66 ADIBA C a100 AER AE 66 MODIFY GROUP cv 67 AUTO WORKSGHEDULE oec hes eu rei d mue n er e De nob cce s we ent pees cage ane ANN den 67 DELETE GROUP 2 C 68 DISPEAY GROUP 5 5 o Rove ves be Ri a e I Domed DE E EO E DIUI IN er rep D RE o P b E eO ne o E E Qr CE Pk 69 PRINT GROUP Ss raat A a Mn AAA an AAA arii AAA Tenda 69 ADD OR MODIFY A CITY reman I I RR he meme e nene he emisse akan Kak kann e eese se 69 ALARM COMPANIES MAINTENANCE heme e 70 APPENDIXES i e RUD e tem ei cL Sah dein 72 APPENDDCA REGEIVERS ei ree ote Re AA A i eA en eer iss la kel Ta eG 73 000 IR 73 Ademco bgs 7 S fear vc DUI bete aa Fra Lab v va kb ne 74 SurGard D VAG amp DIGITAL i or eee BSE Lak oe ret eene ee E S Per dees 75 Heartbeatof the recelVer s oos Ever ptu pr dons er a ERA Eo fr eig DR dt 76 Heartbeat of SAMM uix IIb c V De di u
66. ned characters and press ENTER GROUP MANAGEMENT ADD GROUP GROUP NAME COMMERCE DEFINITION COMMERCE SUPERVISION Insert Only the definition of the group can be modified not the name Enter the definition and press lt ENTER gt to end the operation GROUP MANAGEMENT ADD GROUP MODIFY GROUP GROUP MANAGEMENT 1 ADD GROUP 2 MODIFY GROUP MCDI S A M M Reference guide Page 68 GENERAL INFORMATION INTERVAL DATE FOR THE GROUP NOEL DEFINITION CHRISTMAS SCHEDULE DATES FROM 95 12 06 YY MM DD TILL 95 12 13 lt ESC gt Exit lt F2 gt Delete lt ENTER gt ACK Write the date interval underlined characters Press ENTER or the arrow key to step down to next line Press ENTER on the last line to validate the operation To change the previous line move back with the arrow key and repeat the process GROUP MANAGEMENT ADD GROUP MODIFY GROUP AUTO WORK SCHEDULE DELETE UP GROUP MANAGEMENT ADD GROUP MODIFY GROUP AUTO WORK SCHEDULE DELETE P GROUP NAME COMMERCE DEFINITION COMMERCE SUPERVISION Are you sure Y N Y Write Y for Yes underlined characters or N for No as need be MCDI S A M M Reference guide Page 69 GENERAL INFORMATION DISPLAY GROUP AUTO WORK SCHEDULE NAME DEFINITION FROM TO COMMERCE COMMERCE SUPERVISION CTRLES OPENING CLOSING CONTROL FAMILY FAMILY RESIDENCE NOEL CHRISTMAS SCHEDULE 95 12 06 95 12 23 MOISO1 JANUARY INVOICES MOIS
67. ng the alarm code and definition is displayed top left the operator name bottom right and the expiry date bottom left there are ten 10 lines of information available MCDI S A M M Reference guide OPENING CLOSING DELAY Page 17 ALARM MONITORING Displays Opening Closing delays It will stay valid for a single occurrence To modify Delays read F2 ACCOUNT MANAGEMENT Page 5 WORK SCHEDULE FIND OPENING CLOSING DELAY Account number Name Address Phone number Group lt ESC gt Exit The are five 5 ways to search the account Account name Account number Address Telephone number and Group Using the arrow keys selects the type of search required Write the necessary information and press ENTER NOTE See APPENDIX to understand the Database concept WORK SCHEDULE 0 SUN MON DELAY 09 00 12 00 13 00 17 00 00 30 00 30 00 30 00 30 09 00 17 00 lt ESC gt Exit 02 00 00 30 00 30 00 30 00 30 00 30 09 00 17 00 F2 Delete Use the arrow keys to place the cursor at the right spot OPENING CLOSING DELAY Name SECURITY INC FRI SAT ACTIVE 09 00 Yes 12 00 13 00 Yes 17 00 No No 09 00 09 00 17 00 17 00 F3 Active F4 Delay MCDI S A M M Reference guide Page 18 ALARM MONITORING FIND ACCOUNT FIND AND DISPLAY ACCOUNT FILE Account Name Address Phone number Group lt ESC gt Exit The customer file can be se
68. nnn is the run time error number and xxxx yyyy is the run time error address segment and offset The run time errors are divided into four categories DSS errors 1 to 99 I O errors 100 to 149 Critical errors 150 to 199 and fatal errors 200 to 255 DOS ERRORS 1 to 99 1 Invalid function number 153 Unknown command 2 File not found 154 CRC error in data 3 Path not found 155 Bad drive request structure length 4 Too many open files 156 Disk seek error 5 File access denied 157 Unknown media type 158 Sector not found 6 Invalid file handle 159 Printer out of paper 12 Invalid file access code 160 Device write fault 15 Invalid drive number 161 Device read fault 16 Cannot remove current directory 162 Hardware failure 17 Cannot rename across drives FATAL ERRORS 200 to 255 18 No more files 200 Division by zero ERRORS 100 to 149 201 Range check error 202 Stack overflow error 100 Disk read error 203 Heap overflow error 101 Disk write error 204 Invalid pointer operation 102 File not assigned 205 Floating point overflow 103 File not open 206 Floating point underflow 104 File not open for input 207 Invalid floating point operation 208 Overlay manager not installed 105 File not open for output 209 Overlay file read error 106 Invalid numeric format 210 Object not initialized 211 Call to abstract method CRITICAL ERRORS 150 to 199 212 Stream registration error 213 Collection index out of range 150 Disk is write protected
69. ntrol service for Opening Closing can use two 2 permanent schedules one 1 temporary schedule and two 2 automatic schedules If the customer does not have this service go to next page ATTENTION If a customer has control service for Opening Closing and his accesses are not regular go to next page To insert working hours press letter Y to the question Control for Open Close Y N To erase schedules press letter N to the question Control for Open Close Y N Next answer Y or N to the question Are you sure Position the cursor with the arrow keys or press ENTER To insert the time use this method 200 ENTER 02 00 hour The Editor will refuse any invalid Open for the time Ruler WORK SCHEDULE 0 Open Close control Y N Yes SUN THU FRI SAT ACTIVE 09 00 09 00 Yes 12 00 12 00 13 00 13 00 17 00 17 00 09 00 09 00 09 00 09 00 09 00 17 00 17 00 17 00 17 00 17 00 lt ESC gt Exit lt F2 gt Delete lt F3 gt Active lt F4 gt Delay A schedule can be activated or deactivated To validate a schedule press key lt F3 gt choose the required schedule with arrow keys or lt ENTER gt Enter letter Y for Yes to activate or letter N for No to deactivate When P1 or P2 P permanent are activated an asterisk is displayed on the right hand side of the window to show that the schedule is active and in operation ENTER ENDING DATE 95 08 10 Upon activating schedule M1 M Manua
70. o as to give the operator all the leeway possible to define the problem to decide and to act All customers of the alarm system The work schedule All alarm codes The installer file F5 COMMENT PASSCARD F5 F5 brings the cursor back to the comment edition section F6 LATE TO CLOSE FOLLOW UP F6 If an unscheduled Opening does not match with a schedule or with a late Closing a temporary Closing time and date can be recorded For other type of events processing can be postponed For this write the time and date when the event is called back for processing Current date is displayed by the system To erase a temporary Closing time press ENTER Leave the Time field blank The use of this procedure is registered in the customer historic file F7 PRIORITY ACTION DISPLAY F7 Displays the step by step procedure to follow and can dial phone numbers police contacts etc automatically To dial automatically a modem is required With the arrow keys place the inverted video bar on the phone number and press lt ENTER gt to dial NOTE The phone has to be picked up before the end of the first ring After the previous lt ENTER gt a request for comment about this call will be displayed It is COMPULSORY to reply Press ENTER to log the comment Next the cursor goes back to the following line in the action procession display As soon as the operator presses ENTER to call the premises of the customer a wind
71. or SAMM enter code zero 0 MCDI S A M M Reference guide Page 65 GENERAL INFORMATION 2 BILLING INFORMATION BILLING INFORMATION Company name Address City Province State Postal code Zip code Print company name Tax 2 on Tax 1 Invoice number Tax 1 96 Tax 2 96 Tax number 1 Tax number 2 DOMESTICA INC 5144 HANOVER MONTREAL QUEBEC H3W 2L1 Yes No 10094 7 00 4 00 2100123456 1006784567VB0001XX ESC Exit This option gathers all billing information related to the company Enter the required fields the arrow keys or press ENTER To change field use The field print company tells the system whether or not the name of the company should be printed as letterhead of the invoices If the paper used to print invoices already has preprinted letterheads enter N The Invoice number field is set at one 1 by the system until the billing process starts or until it is set at a new figure to correspond with the accounting procedure This Invoice number can be modified only when it is equal to one 1 For accounting security purposes it is impossible to modify when it is different from one 1 Answering Y Yes to field Tax 2 over Tax 1 tells the system that Tax 2 will be computed on the total of the invoice including Tax 1 If the answer is for No means that Tax 2 is computed only on the total of the invoice excluding Tax 1 3 BILLING DESCRIPTION Description of Services an
72. ormat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 N Each field is divided by a small square ASCII code 254 This file is used to export the information to the accounting package DATE 9 OF SERVICE 3 INVOICE NUMBER 10 COST OF SERVICE 4 CUSTOMER NUMBER 11 OF SERVICE 4 COST OF SERVICE 1 12 COST OF SERVICE 5 OF SERVICE 1 13 OF SERVICE 5 COST OF SERVICE 2 14 TAX 1 OF SERVICE 2 15 TAX 2 COST OF SERVICE 3 16 TOTAL importing options for ASCII files that converts this data into usable form NOTE It is important to erase file INVOICE TFT after each completed export The accounting package usually has an MCDI S A M M Reference guide Page 48 BILLING 3 BILLING SUMMARY A detailed list will print 9 1 2 x 11 sheets Printed information is account number name service description price index in currency in 96 BILLING ADDRESS LABELS AUTOMATIC BILLING BILLING SUMMARY BY NUMBER BY GROUP lt Esc gt to exit Or by group BILLING ADDRESS LABELS AUTOMATIC BILLING BILLING SUMMARY BY NUMBER B UP lt Esc gt to exit GROUP NAME 1 COMMERCE GROUP NAME 2 APRIL STARTING NUMBER 20573 lt ESC gt To Exit lt F10 gt List 4 SUMMARY OF ALL PAYMENTS For all customer having distributed payments zero defined in the BILLING INFORMATION file print Accounts and residu
73. ount 2 4x2 Code 0002 Close code for account 2 Contact ID compressed Code C002 Close code for account 2 Contact ID compressed Code 002 Close code for account 2 Contact ID To change column press Name Enter the name corresponding to the Open Close code This name is displayed when Open Close events are received and also on printed reports related to Open Close To control closely a person given access to the premises insert an interrogation mark in the field The name will be displayed in all alarm conditions with warning HOT USER Passcard Enter user Identification Code or press ENTER leaving field empty for the system to supply a default code Insert ACCOUNT INFORMATION 1234 Alarm company 1234 lt F9 gt List Phone number 111 2222 2222 3333 Installation date 96 01 31 Installation ADEMCO 4140 XM 3 INFRA RED FORCE 2 BATTERY 7A BRAKE GLASS C amp K Receiver phone no 666 4444 Panel phone number 222 3333 lt ESC gt Exit This page holds all pertinent information related to the installation The choice of an installer implies that the customer is automatically in his group MCDI S A M M Reference guide Page 41 ACCOUNTS MANAGEMENT Insert BILLING INFORMATION gt 25 Ledger number 444 4444 Name Sylvia March Att Address 23 Lorry St City Province State Bath NB Postal code Zip code D3K S4F Export account info Y N SERVICE DESCRIPTION
74. ow is displayed asking for the password of the customer If the Password is valid the customer name will appear in the comment section This password is defined in Account management ID INFORMATION MCDI S A M M Reference guide PASSCARD Page 13 ALARM MONITORING If this option is not needed press ENTER or lt ESC gt leaving the field blank This tool can be called back at will by pressing lt lt F5 gt gt By pressing Enter on the last line the event will be saved F8 UTILITIES F8 This function gives access to the UTILITIES menu In this chapter F9 LAST 10 EVENTS F9 DISPLAY THE LAST 10 EVENTS ABC INDUSTRIES INC DATE TIME 92 03 03 92 03 03 92 03 04 07 42 17 23 08 01 08 18 17 08 07 35 17 05 22 44 22 57 12 58 VM 92 03 04 92 03 04 92 03 05 92 03 05 92 03 05 92 03 05 92 03 05 V VV VVV V Function displays the summary of the last 10 events for this account processed DESCRIPTION Opening by Albert Dawns Closing by Albert Dawns Detection of a late Opening Opening not scheduled by S Turp Closing by Lucy Dawns Opening by Albert Dawns Closing par Lucy Dawns Break in front door System reset Opening not scheduled by A Dawns lt ESC gt To Exit The blinking event is being F10 MANUAL AUTOMATIC TOGGLE lt F10 gt Key F10 allows to go back and forth between the manual and automatic modes With manual mode event which for whatever re
75. pdate erase this file Example 10125 5556666 ABC Industries M 10 Rixon St John On LOH 1A4 This file is used to export data from SAMM to any accounting package able to import data Each accounting package should supply the interface module for this task These accounting packages have a configuration setup that is not included in SAMM Five 5 different services can be billed Each service line is divided in six 6 columns Service description G L Price Raise Type PAY Service description and G L It is imperative to define the services offered and the G L When the cursor stops beside the Service description field a window is then displayed This window contains a choice of ten 10 services that have been defined at creation time in the GENERAL INFORMATION section 0 MONITORING FEE 1 CONTROL OPENING CLOSING 2 SERVICE CONTRACT Enter the digit for the service selected The Service description and the are pasted and the cursor goes to the next field PRICE for an entry Enter the price and proceed in the same manner for Raise and PAY Press F2 to Erase a Service description line Press F3 to Insert a Service description line The Raise Type and Pay fields require additional information Index means an annual cost of living increase Type is the calculation mode in dollar or in percentage 96 PAY defines the period in months for long term contracts zero means no long term and any period o
76. r Group processing is also included Customer information is distributed over nine 9 pages which can be leafed through with the Page down Page Up keys When in a customer related menu press F10 and a window offers various options to print data regarding this customer Under the Customer Processing menu a box displays the number of customers currently in the database Displayed only for operator of security level A NOTE A Text Editor is part of SAMM See APPENDIX section ACCOUNTS MANAGEMENT NEW ACCOUNT NUMBER 124 Press ENTER to Auto search Insert the new customer number underlined characters and press ENTER If no number is displayed press Enter and the next available number will be used At this stage a small window is displayed to require a starting number for the search of the next available number START NUMBER TO SEARCH 1250 press ENTER Begin MCDI S A M M Reference guide Page 24 ACCOUNTS MANAGEMENT Insert the search customer number underlined characters and press lt ENTER gt ACCOUNTS MANAGEMENT FIND AND DISPLAY ACCOUNT FILE Account number Name Address Phone number Group lt ESC gt To exit Insert the customer information Select with arrow keys the type of search required and press ENTER ACCOUNTS MANAGEMENT ADD MODIFY DELETE ACCOUNTS MANAGEMENT ADD MODIFY DELETE DELETE CUSTOMER NO 124 name SECURITY INC Are you sure Y N Y
77. r of steps for alarm processing by using the mnemonics Write the letter in line with the contact to phone If no contact appears in line with the letter it means that no telephone number is available Priority action level Account phone number 2 Fire Dept Emergency Security Contact 1 OO Oo WD Contact 3 Contact 4 Contact 5 Contact 6 Contact 7 Contact 8 Contact 9 Contact 10 J K L M N Account phone number 1 customer information Police Emergency telephone Contact 2 Information on contacts MCDI S A M M Reference guide Page 33 ACCOUNTS MANAGEMENT SPECIAL ALARM CODES FOR RECEIVERS Sescoa 3000R 4 x 3 Super Fast Each event is preceded by a character which identifies its type It is most important to insert these characters at the beginning of all alarm codes A Alarm O Opening R Reset C Closing T Trouble Characters predefined by the SESCOA 3000R can be received D Alarm and Reset M Transmitter failure end E Report each 24 hour V Telephone trouble F Transmitter low battery X Restore telephone G battery detected by transmitter Y Panic or hostages J Transmitter sector failure Z Bel problem BA k Transmitter message test Bell problem end Example Insert ALARM CODES AND DESCRIPTION Description Priority action Panic fire Fire by smoke detector BA front door BA basement BA 0001 0999 Openin
78. rresponding alarm code By leaving the field empty and pressing ENTER the information from the previous line will be copied This means a faster way to enter data T Type Alarm type corresponding to the alarm code When the cursor is in this field the following menu is displayed giving available options ALARM TYPE 1 9 Priority level Priority level of events No action Not displayed Open Open Close Control Close Open Close Control Autotest 24 hour reporting Auto work order MCDI S A M M Reference guide Priority action Page 32 ACCOUNTS MANAGEMENT For choice R Autotest the system requires Number of hours between Tests Delay minutes Permanent Yes Synchronized No Insert values To change field use down arrow key or lt ENTER gt Number of hours between Tests is 1 to 999 Default value is 24 hours Delay between Tests is 0 to 999 expressed in minutes Permanent Yes is the default value It means synchronization starts with last Test received whether or not the panel is in operation Synchronization No means to synchronize on all events received from the panel Does not react to Test not received if the panel is off If Autotest does not happen within the expected delay an alarm for the account is sent to the operator AUTOTEST NOT RECEIVED The event will be logged When the cursor is in this field the following menu is displayed Insert the orde
79. s on COM 3 and a delay is 9 seconds space X space means step over COM2 where no receiver is installed M9 means a Modem is installed in position 3 SAMM 5 7 N N 0 X M9 MCDI S A M M Reference guide Page 7 INTRODUCTION GETTING STARTED Starting SAMM Without receiver key in SAMM and press ENTER With receiver key in SAMM followed by spacers for unused COM then key in COM1 COM2 COM3 SAMM 4 4 N N O X X X X X X X X X X X X X X X lL Insert this digit before account number 0 gt F N Insert line card number before account number Y Yes N No N Insert receiver number before account number Y Yes N No Receiver type or communication protocol 0 MODEM Universal 1 SESCOA 3000R 2 ADEMCO 685 Contact ID compressed 3 SURGARD RADIONICS 6500 EUROPLEX 4 FBI CP220 Contact ID compressed 5 OSBORNE HOFFMAN QUICK ALERT 6 SECUTRON DIGITEL Not tested 7 MCDI TLR TLR Contact ID compressed 8 FREE 9 SILENT KNIGHT 9000 A ADCOR ELECTRONICS B ADEMCO 685 Contact ID standard C SUR GARD Contact ID standard D MCDI TLR TLR Contact ID standard E RDC Wireless F FSK ELECTRONICS G FBI Contact ID standard H CYPHER RADIO STATION I ADEMCO 685 600 bauds Contact ID compressed J ADEMCO 685 600 bauds Contact ID standard K SILENT KNIGHT SK 9500 Interrupt number 2 3 4 5 Often seen 4 COM1 or COM3 COM2 or
80. se Opening delay are zero 0 minute the use of this option deactivate Late Entry Detection MCDI S A M M Reference guide Page 39 ACCOUNTS MANAGEMENT If a customer has a forty five 45 minute Closing delay and the Closing occurs at five PM 17 00 he will enjoy a period ranging from five PM 17 00 to five forty five PM 17 45 to get out without causing an intervention Now after answering the questions regarding the delays it is necessary to decide whether an event occurring during those new normal periods will be displayed and require an intervention So by answering Yes to Normal Opening on display Y N will cause all events occurring during the normal Opening window to be displayed for intervention No answer will tell the system to simply log the event without warning the operator The same pattern applies to the question Normal Closing on display Y N A Yes answer to this question will cause all events occurring during the normal Closing window to be displayed for intervention No answer will tell the system to simply log the event without warning the operator Another Ruler function To get a different Opening or Closing delay for a given schedule move the Ruler to the selected position using the arrow keys Next enter the delay The new delay is permanent To the question O C normal on schedule Y N reply Yes if events occurring during the scheduled period 7 27 to 17 45 are to be considered norm
81. serial port 2 3 and A KEYSAMM EXE from within the SAMM DTA directory For SAMM version 8 1 24 and above SAMM version prior to 8 1 24 must use ULSAMM EXE Use to unlock a demo or an existing version of SAMM to a superior level After payment and based on the data provided we will give you an Access Code Syntax KEYSAMM MAJAT81 EXE from within the SAMM DTA directory MCDI S A M M Reference guide Page 98 APPENDIX SAMM UTILITY TOOLS Use to upgrade to AUTOTEST database when upgrading from version 7 6 to 8 1 Syntax MAJAT81 MAJDEM EXE from within the SAMM DTA directory Use to upgrade to step action database when upgrading from version 7 6 to 8 1 Syntax MAJDEM MAJEVT81 EXE Use to upgrade the event database when upgrading from version 7 6 to 8 1 Syntax MAJEVT81 YYYYMM where YYYY year MM month MAJEVT81 199902 will update the event files for the period of February 1999 MAJINS81 EXE from within the SAMM DTA directory Use in the process of upgrading from version 7 6 to 8 1 Syntax MAJINS81 PC685 EXE from any directory or disk For TLR only For TLR use RACK24 EXE Use to retransmit signals from TLR receiver card to an other computer via the port It emulates an Ademco 685 for the data being transfered Defaults parameters are NO parity 8 bits 1 stop bit Commands alt Q to exit T for system test Syntax PC685N where N is teh baud rate for COM1 0 9600 1 4800 2 24
82. ther than zero is treated in a decreasing manner 1 each time an invoice is produced By pressing ENTER leaving the Service description field empty then the Price Raise Type and G L fields will be set to zero NOTE Indexing to the cost of living becomes active when invoices are prepared NOTE G L General Ledger number MCDI S A M M Reference guide Page 43 ACCOUNTS MANAGEMENT DISPLAY ACCOUNT GROUPS NAME COMMERCE CTRLES FAMILY NOEL MOISO1 MOIS02 MOIS03 MOIS04 MOIS05 MOIS06 AUTO WORK SCHEDULE DEFINITION From Till COMMERCE SUPERVISION OPENING CLOSING CONTROL FAMILY RESIDENCE CHRISTMAS SCHEDULE 95 12 06 95 12 23 JANUARY INVOICES FEBRUARY INVOICES MARCH INVOICES APRIL INVOICES MAY INVOICES JUNE INVOICES ESC Exit RETURN Select Unselect Each customer can be registered in sixteen 16 different groups only The groups are the basis of multiple report generation See PRINTING MANAGEMENT or GROUP MANAGEMENT for AUTOMATIC SCHEDULE To register a customer in a group place the cursor on the line of the group with the arrow keys or with the lt gt lt gt keys and press ENTER A small check mark will appear to show that this customer has been registered in the selected group To remove a customer from a group place the cursor on the line of the group to deactivate press lt ENTER gt The small check mark will disappear and the customer will not be part of the selecte
83. thout erasing his file If an event occurs for this account SAMM will log it in his file with the mention TEST If no date and time limit is set to the deactivation period the events coming from this customer will not be logged in his file Insert the date and time underlined characters and press ENTER to accept the data Use the arrow keys to move from one field to another Deactivate an alarm code Option to disable for a period an alarm code This is used in the instance of a faulty equipment at the account site where the same alarm code is sent over and over again in a short lapse of time The disabling will maintain the logging of events in the account file with the mention inactive These alarm warnings will not be displayed on the operator window until the deactivation is lifted as specified MCDI S A M M Reference guide Page 15 ALARM MONITORING Insert the date the time and the alarm code underlined characters and press ENTER to accept the data Use the arrow keys to move from one field to another WORK ORDER CTRL S gt To print a work order enter the description of the problem in the comment section F5 and activate function CTRL S INACTIVE ACCOUNT CTRL V INACTIVE ACCOUNT LIST NUMBER NAME 5685 ABC INDUSTRIES INC 279 YELLOW amp CO 12867 RESTAURANT SUBMARINE ESC Exit lt F10 gt Print This function displays and prints the list of customers who are inactive who are on test and
84. tom of the display and can hold up to 10 awaiting events Each event in the PEND holds its customer number When the PEND is empty the word PEND is displayed An attempt to put more than 10 event in the PEND is met by a beep meaning refusal The event has to be processed This command is also used to fetch an event from the PEND for processing To choose an event in the PEND use the arrow key to bring the cursor the customer number and press ENTER F3 SITE PLAN MISC F3 This function displays the drawings and specifications of a room or a house subject to security supervision If more than one page is available use Page Up or Page Down keys to move from one to the other Use a text editor to draw plans and write specifications Rules to follow in preparing data A customer is limited to ten 10 displays Save the file in ASCII format The display must remain within the 24 line limit The file number is the customer number with extension PO or P1 or P2 P9 Example 1234 P6 The file must reside in the SAMM DTA directory MCDI S A M M Reference guide Page 12 ALARM MONITORING F4 ACCOUNT FILES F4 Displays the complete file of the account whose event is being processed if and only if no steps have been entered to tell the operator what to do for a specific alarm code This might occur when an alarm code has not been defined in the system At this point all account information is displayed s

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