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User Guide - Verizon Wireless

1. 56 information tO ULT a M 59 Manufacturer s Warranty cccccscssssesssssssssesseessssssscsessssesecsesessesesseseeassesaesesessesesaceesasensess 60 Welcome Thank you for choosing the SureResponse Mobile Personal Emergency Response System Our mobile personal emergency response system connects you to assistance every hour of every day This simple guide explains how to activate and use your system to discover the safety and assurance our system can provide Power GEB Phone Line Activity Charging 4 What s in the Box SureResponse Personal Wearable Device SureResponse Docking Station Charger SureResponse Travel Charger SureResponse Belt Clip SureResponse Lanyard SureResponse Wrist Strap Telephone Cable Wall Charger Cables 2 each 4 Verizon Wireless Brochures For your convenience your system includes a Wrist Strap Belt Clip and Lanyard accessory When using these accessories please be sure to wear your Personal Wearable Device facing outwards in order to optimize call quality The Personal Wearable Device is connected to the Belt Clip at the time of purchase System Description and Controls Your Personal Emergency Response System gives you a simple way to stay connected to SureResponse Care Agent The Docking Station Charger connects your Personal Wearable D
2. 8 9 Read and understand all instructions and save them for future reference Follow all warnings and instructions marked on the product Do not install Home Docking Station near a bath tub sink or shower Operate this device using only the power source that is indicated on the marking label If you are unsure of the power supply to your home consult with your dealer or local power company Do not place this product on an unstable cart stand or table This product may fall causing serious damage to the product Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation Clean this product with a soft damp cloth Do not use chemicals or cleaning agents to clean this device Use only the power supply that came with this unit Using other power supplies may damage the unit Because this device operates on electricity you should have at least one device in your home that could operate without electricity in case the power in your home goes out 10 To avoid interference to nearby appliances do not place the base of the device on or near a TV microwave oven or VCR To maintain compliance with the FCC s RF exposure guidelines place the base unit at least 20 cm from nearby persons 29 Safety Information RF Exposure Read this information bef
3. 2 Ensuring that the Belt Clip holder is still attached insert the Personal Wearable Device into the Travel Charger for charging by aligning the Personal Wearable Device s charge contact points with the Travel Charger connectors Push down firmly until you hear the click NOTE In order to charge the Personal Wearable Device one of the accessories will need to be attached 22 Safety Information for Your Device Read this information before using your device Driving safety Talking on the device while driving is extremely dangerous and is illegal in some states Remember safety comes first Check the laws and regulations on the use of device in the areas where you drive Always obey them If you must use your device while driving please Give full attention to driving Driving safely is your first responsibility Pull off the road and park before making or answering a call An air bag inflates with great force DO NOT place objects including either installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result Failure to follow these instructions could lead to serious personal injury and possible property damage 23 Electronic devices Your mobile personal emergency response device is a wireless telephone When it is ON it receives and also sends out rad
4. Accessories Using the Wrist Strap accessory 1 2 Slip the accessory attachment band into the backside of the Personal Wearable Device holder and then press down firmly to attach the band to the velcro wrist strap Align the Personal Wearable Device s three alignment grooves located at the bottom with the bottom curved clip of the Wrist Strap holder and push down firmly until you hear it click Slide the locking switch to the right to lock the Personal Wearable Device into place Locking Switch 0 You are now ready wear the Wrist Strap accessory Overlap and adjust the Wrist Strap for a comfortable fit To remove the Personal Wearable Device slide the locking switch to the left to unlock and release it from the Wrist Strap holder NOTE If the Personal Wearable Device is not properly locked into place it may slide out and drop If you wear the Wrist Strap accessory for extended periods of time you may experience some occasional discomfort in your wrist While wearing the Wrist Strap accessory avoid bumping your Personal Wearable Device into other objects While wearing the Wrist Strap accessory you may experience some skin irritation Please consult your physician if condition persists or worsens Avoid pressing other buttons on the Personal Wearable Device when removing it from the Personal Wearable Device holder 19 When removing the Personal Wearable Device from the holder
5. FDA helped develop a detailed test method to measure electromagnetic interference EMI of implanted cardiac pacemakers and 42 defibrillators from wireless devices This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation AAMI The final draft a joint effort by FDA medical device manufacturers and many other groups was completed in late 2000 This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless device EMI FDA has tested hearing aids for interference from handheld wireless devices and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEEE This standard specifies test methods and performance requirements for hearing aids and wireless devices so that no interference occurs when a person uses a compatible device and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 FDA continues to monitor the use of wireless devices for possible interactions with other medical devices Should harmful interference be found to occur FDA will conduct testing to assess the interference and work to resolve the problem Updated July 29 2003 For more information please visit the FDA website at http www fda gov cellphones 43 Compliance with Other Regulations Operating procedures Never violate any of the following Rule
6. as framing and non operative parts f Product damaged from external causes such as fire flooding dirt sand weather conditions battery leakage blown fuse theft or improper usage of any electrical source g Product subjected to unauthorized modifications to the software of the Product or to the Product itself h Product subjected to the unauthorized opening or repair of the Product i Product subjected to hacking password mining jail breaking the unlocking of the boot loader using the fast boot program or the tampering with or short circuiting of the battery or j Product that has been modified to alter functionality or capability of the Product without the written permission of the Company The Company disclaims liability for removal or reinstallation of the Product for geographic coverage for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole When sending your wireless device to the Company for repair or service please note that any personal data or software stored on the Product may be inadvertently erased or altered Therefore we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or service This includes all contact lists downloads i e third party software applications ringtones games and graphics and any other data added to your Product To obtain repairs or replaceme
7. device use and driving has been conducted worldwide for several years According to the National Highway Traffic Safety Administration NHTSA the available research indicates that using a wireless device while driving degrades a driver s performance whether it is a hands free or hand held wireless device NHTSA advises that the safest course of action is to refrain from using a device while driving NHTSA s policy on Device Use While Driving as well as Frequently Asked Questions on the subject are available at www nhtsa gov click on Traffic Safety then on Drowsy and Distracted Driving For your well being and the well being of those around you you should consider turning your device off and allowing calls to go to Voice Mail while you are driving 49 If you choose to use your wireless device while driving several jurisdictions have adopted hands free and other restrictions on the use of wireless devices while driving It is your responsibility to know and to comply with the law in your area RF Emissions from verizonwireless com CONSUMER INFORMATION ABOUT RADIO FREQUENCY EMISSIONS Your wireless device which contains a radio transmitter and receiver emits radio frequency energy during use The following consumer information addresses commonly asked questions about the health effects of wireless devices ARE WIRELESS DEVICES SAFE Scientific research on the subject of wireless devices and radio frequency RF ener
8. energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The corded base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEOHHTXXXX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone
9. in the Status bar Press and hold Volume Key again to turn Standby Mode off Your signal strength indicator will reappear when Standby Mode is turned off 10 Set Up Your Personal Wearable Device Your system will not function unless it has been set up properly You must first set up your Docking Station Charger charge your Personal Wearable Device s battery and correctly activate your Personal Wearable Device Follow the procedures below to ensure the correct operation of your system Set Up Your Docking Station Charger 1 Insert the small end connector of the wall charger cable into the plug labeled DC IN 5V found on the rear of the Docking Station Charger and plug the other end into a standard outlet 2 Insert the telephone cable into the port labeled TEL LINE found on the rear of the Docking Station Charger and insert the other end into a telephone wall jack if you have telephone service 11 If you have only 1 telephone wall jack insert the telephone cable into the port labeled TEL LINE found on the rear of the Docking Station Charger and insert the other end into a telephone wall jack if you have telephone service Then keeping your existing telephone cable connected to your home phones base unit connect the other end into the second port labeled TEL LINE NOTE The Docking Station Charger performs self diagnosis The Power light see pa
10. including music is the most common cause of preventable hearing loss Some scientific research suggests that using portable audio devices such as portable music players and cellular telephones at high volume settings for long durations may lead to permanent noise induced hearing loss This includes the use of headphones including headsets earbuds and Bluetooth or other wireless devices Exposure to very loud sound has also been associated in some studies with tinnitus a ringing in the ear hypersensitivity to sound and distorted hearing Individual susceptibility to noise induced hearing loss and other potential hearing problems varies The amount of sound produced by a portable audio device varies depending on the nature of the sound the device the device settings and the headphones You should follow some commonsense recommendations when using any portable audio device Set the volume in a quiet environment and select the lowest volume at which you can hear adequately When using headphones turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to Do not turn the volume up to block out noisy surroundings If you choose to listen to your portable device in a noisy environment use noise cancelling headphones to block out background environmental noise Limit the amount of time you listen As the volume increases less time is required before
11. line and still have them ring when you are called 32 The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its fac
12. off If there is not a power failure ensure the Docking Station Charger is correctly plugged in see page 11 Phone Line Light is green The telephone line is properly connected Phone Line Light is The telephone line is off the hook or If the phone is not in use ensure the flashing amber in use telephone is not off the hook Phone Line Light is The telephone line is plugged in but not If the Docking Station Charger is not being flashing red working properly or the Docking Station upgraded try resetting the Docking Station Charger is being upgraded Charger If this does not work contact our Care Center at 1 855 299 9327 Phone Line Light is off The telephone line is not connected If the telephone line is plugged in try replacing the telephone line or contact our Care Center at 1 855 299 9327 Activity Light is flashing The Docking Station Charger is pairing Allow time for the devices to properly pair green with the Personal Wearable Device Activity Light is off There is no current activity Pair the Personal Wearable Device to make it work with the Docking Station Charger see page 16 Charging Light is green The Personal Wearable Device is correctly normal operation docked Charging Light is off The Personal Wearable Device is not Ensure that the unit is correctly docked docked see page 13 Table 2 Currently not supported Please visit sureresponse verizonwireless com for availability 18 How to Use
13. your hearing could be affected 56 Avoid using headphones after exposure to extremely loud noises such as rock concerts that might cause temporary hearing loss Temporary hearing loss might cause unsafe volumes to sound normal Do not listen at any volume that causes you discomfort If you experience ringing in your ears hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device discontinue use and consult your doctor YOU CAN OBTAIN ADDITIONAL INFORMATION ON THIS SUBJECT FROM THE FOLLOWING SOURCES American Academy of Audiology 11730 Plaza American Drive Suite 300 Reston VA 20190 Voice 800 222 2336 Email info audiology org Internet www audiology org National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive MSC 2320 Bethesda MD USA 20892 2320 Voice 301 496 7243 Email nidcdinfo nih gov Internet http www nidcd nih gov health hearing 57 National Institute for Occupational Safety and Health Hubert H Humphrey Bldg 200 Independence Ave SW Washington DC 20201 Voice 1 800 35 NIOSH 1 800 356 4674 Internet http www cdc gov niosh topics noise default html 02012 Verizon Wireless All Rights Reserved This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device
14. Documents bulletins and http www fcc gov oet ea or visit the Cellular Telecommunications Industry Association website at http www ctia org consumer_info index cfm AID 10371 You may also wish to contact the manufacturer of your device CAN I MINIMIZE MY RF EXPOSURE If you are concerned about RF there are several simple steps you can take to minimize your RF exposure You can of course reduce your talk time You can place more distance between your body and the source of the RF as the exposure level drops off dramatically with distance The FDA FCC website states that h ands free kits can be used with wireless devices for convenience and comfort These systems reduce the absorption of RF energy in the head because the device which is the source of the RF emissions will not be placed against the head On the other hand if the device is mounted against the waist or other part of the body during use then that part of the body will absorb more RF energy Wireless devices marketed in the U S are required to meet safety requirements regardless of whether they are used against the head or against the body Either configuration should result in compliance with the safety limit Also if you use your wireless device while in a car you can use a device with an antenna on the outside of the vehicle You should also read and follow your wireless device manufacturer s instructions for the safe operation of your device DO WIRELESS DEVICES P
15. OSE ANY SPECIAL RISKS TO CHILDREN The FDA website states that t he scientific evidence does not show a danger to any users of devices from RF exposure including children and teenagers The FDA website further states that s ome groups sponsored by other national governments have advised that children be discouraged from using devices at all For example the Stewart Report from the United Kingdom UK made such a 52 recommendation in December 2000 In this report a group of independent experts noted that no evidence exists that using a device causes brain tumors or other ill effects The UK s recommendation to limit device use by children was strictly precautionary it was not based on scientific evidence that any health hazard exists A copy of the UK s leaflet is available at http www dh gov uk search mobile or you can write to NRPB Chilton Didcot Oxon OX11 United Kingdom Copies of UK s annual reports on devices and RF are available online at http www iegmp org uk and http www hpa org uk radiation search mobile Parents who wish to reduce their children s RF exposure may choose to restrict their children s wireless device use WHERE CAN 1 OBTAIN FURTHER INFORMATION For further information see the following additional resources U S FOOD AND DRUG ADMINISTRATION FDA Consumer magazine November December 2000 Telephone 888 INFO FDA http www fda gov fdac features 2000 600_phone html
16. The initial research will include both laboratory studies and studies of wireless device users The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world 7 What steps can take to reduce my exposure to radio frequency energy from my wireless device If there is a risk from these products and at this point we do not know that there is it is probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your exposure to radio frequency energy RF Since time is a key factor in how much exposure a person receives reducing the amount of time spent using a wireless device will reduce RF exposure 40 If you must conduct extended conversations by wireless device every day you could place more distance between your body and the source of the RF since the exposure level drops off dramatically with distance For example you could use a headset and carry the wireless device away from your body or use a wireless device connected to a remote antenna Again the scientific data do not demonstrate that wireless devices are harmful But if you are concerned about the RF exposure from these products you can use measures like those described above to reduce your RF exposure from wireless device use 8 What about children using wireless devices The scientific evidence does not show a danger
17. U S FEDERAL COMMUNICATIONS COMMISSION 445 12th St S W Washington D C 20554 Telephone 888 225 5322 http www fcc gov oet rfsafety 53 INDEPENDENT EXPERT GROUP ON DEVICES http www iegmp org uk ROYAL SOCIETY OF CANADA EXPERT PANEL ON POTENTIAL HEALTH RISKS OF RADIOFREQUENCY FIELDS FROM WIRELESS TELECOMMUNICATIONS DEVICES 283 Sparks Street Ottawa Ontario K1R 7X9 Canada Telephone 613 991 6990 http www rsc ca index php page expert panels rf amp lang id 1 amp page id 120 WORLD HEALTH ORGANIZATION Avenue Appia 20 1211 Geneva 27 Switzerland Telephone 011 41 22 791 21 11 http www who int mediacentre factsheets fs193 en International Commission on Non lonizing Radiation Protection c o Bundesamt fur Strahlenschutz Ingolstaedter Landstr 1 85764 Oberschleissheim 54 Telephone 011 49 1888 333 2156 http www icnirp de American National Standards Institute 1819 L Street N W 6th Floor Washington D C 20036 202 293 8020 http www ansi org National Council on Radiation Protection and Measurements 7910 Woodmont Avenue Suite 800 Bethesda MD 20814 3095 Telephone 301 657 2652 http www ncrponline org Engineering in Medicine and Biology Society Committee on Man and Radiation COMAR of the Institute of Electrical and Electronics Engineers http http ewh ieee org soc embs comar 55 Caution Avoid potential hearing loss Prolonged exposure to loud sounds
18. ages DO NOT use unauthorized accessories DO NOT disassemble the device or its accessories If service or repair is required return unit to an authorized Personal Communications Devices cellular service center If unit is disassembled the risk of electric shock or fire may result Battery Battery safety Your device uses a removable and rechargeable lithium ion battery Please contact customer service for assistance should you need a replacement battery Do s Only use the battery and charger approved by the manufacturer Only use the battery for its original purpose Try to keep batteries in a temperature between 41 F 5 C and 95 F 35 C If the battery is stored in temperatures above or below the recommended 45 range give it time to warm up cool down before using Completely drain the battery before recharging It may take one to four days to completely drain Store the discharged battery in a cool dark and dry place Purchase a new battery when its operating time has decreased even when fully charged Properly dispose of the battery according to local regulations Don ts Don t attempt to disassemble the battery it is a sealed unit with no serviceable parts Don t expose the battery terminals to any other metal object e g by carrying it in your pocket or purse with other metallic objects such as coins clips and pens This can short circuit and critically damage the b
19. attery Don t leave the battery in hot or cold environments Otherwise it could significantly reduce the capacity and lifetime of the battery Don t dispose of the battery in a fire Lithium ion batteries are recyclable When you replace your built in battery please request the repair center to recycle the battery in accordance with RBRC standards When disposing of the battery by yourself please call RBRC at 800 822 8837 for proper disposal tips Never touch any fluid that might leak from the built in battery Such liquid when in contact with the eyes or skin could cause injury to the skin or eyes Should the liquid come into contact with the eyes irrigate the eyes thoroughly with clean water and immediately seek medical attention In the event the liquid comes into 46 contact with the skin or clothing wash it away immediately with clean water Dust or dirt on the connecting terminal of the battery charger may cause malfunction Please use only the Docking Station Charger and Travel Charger you received with your Personal Wearable Device Use of an unapproved device can cause damage to your Personal Wearable Device You can follow these steps to charge your Personal Wearable Device with the Lanyard or Wrist Strap attached However you must separate the Belt Clip from the Personal Wearable Device before charging The battery may not be fully charged at the time of purchase Please fully charge the battery before us
20. be careful not to drop it The Personal Wearable Device does not need to be removed from the Wrist Strap for charging and it should be attached in the accessory when docking Using the Lanyard accessory 1 2 20 Align the Personal Wearable Device s three alignment grooves located at the bottom with the bottom curved clip of the Lanyard holder and push down firmly until you hear it click Connect the ends of the Lanyard Wear the accessory around your neck with the Personal Wearable Q Device display facing away from you V 7 If you wear the Lanyard accessory T W with the Personal Wearable Device display facing you the microphone will be covered and the call quality will not be as good Cpa To release the Personal Wearable Device gently press back the top tab of the Lanyard holder Then lift the Personal Wearable Device up and out to remove Bumping into objects falling while wearing the Lanyard accessory may cause bodily injury Avoid getting the Lanyard snagged on an object Applying too much pressure on the top tab of the Lanyard holder may damage it Avoid pressing other buttons on the Personal Wearable Device when removing it from the Lanyard holder e When removing the Personal Wearable Device from the Lanyard holder be careful not to drop it Using the Belt Clip accessory 1 The backside of the Belt Clip holder has a round locking peg Slide it down between the s
21. ce 1 Pressing the PAGE button on the Docking Station Charger causes the Personal Wearable Device to ring for easy locating 2 When paged your Personal Wearable Device will emit a ringing alert sound Press the Volume Key to turn off the Personal Wearable Device s alert sound or the alert sound will stop automatically in approximately 60 seconds NOTE Do not press the Call Button to cease the alert as this will initiate a call to the SureResponse Care Center Resetting Your System If the Personal Wearable Device fails to operate properly you can reset it To Reset Your Personal Wearable Device To reset the Personal Wearable Device turn it off and on by pressing the reset button see page 6 with the tip of a pen or paper clip To Reset Your Docking Station Charger To reset the Docking Station Charger turn it off and on by pressing the RESET button see page 8 with the tip of a pen or paper clip If you have tried resetting and still encounter problems please contact our Care Center at 1 855 299 9327 17 System Messages and Troubleshooting Symptom Meaning What to Power Light is green The Docking Station Charger is connected normal operation to power and operating properly Power Light is amber The Docking Station Charger is running If there is not a power failure ensure the back up battery power Docking Station Charger is correctly plugged in see page 11 Power Light is off Power is
22. e Rm Er 3 4 Charging Light A steady green V 4 ging Lig g light indicates that the Personal 5 Wearable Device is fully charged 5 Charging Pins The charging pins connect to Front the contact charge points on the Personal Wearable Device to attach to the Docking Station Charger when docked for charging 6 center Light This light illuminates to show the docking location of the Personal Wearable Device NOTE To turn the Docking Station Charger off separate wall charger cable from the Docking Station Charger and press the RESET button for about 2 seconds with the tip of a pen or paper clip Pair 7 Page Button Pressing the PAGE button causes the Personal Wearable Device to ring for easy locating see page 17 8 Pair Button Pressing the PAIR button initiates the Personal Wearable Device pairing with the Docking Station Charger see page 16 The Docking Station Charger comes paired with the Personal Wearable Device If you repurchased the Docking Station Charger or Personal Wearable Device the pairing process will be needed 9 Reset Button If the Docking Station Charger is not operating correctly you can reset it by pressing the RESET button with the tip of a pen or paper clip see page 17 9 e SI 11 10 Telephone Line Connector You can 107 meer Tel Me PETS connect your Docking Station Charger to V your telephone line by inserting the telephone cable into thi
23. e Company warrants to the original retail purchaser of this wireless device Product that should this Product or any part thereof during normal consumer usage and conditions be proven defective in material or workmanship that results in the Product s failure within the first twelve 12 month period from the date of purchase proof of purchase required such defect s will be repaired or replaced with new or rebuilt parts at the Company s option without charge for parts or labor directly related to the defect s The antenna keypad display rechargeable battery and battery charger if included with the Product are similarly warranted for twelve 12 months from date of purchase This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable This Warranty does not apply to a Product subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage b Product whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperatures or extreme environmental conditions d Damage resulting from connection to or use of any accessory or other 60 product not approved or authorized by the Company e Defects in appearance cosmetic decorative or structural items such
24. e Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power 34 output Before a device is available for sale to the public it must tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations e g at the ear and worn on the body as required by the FCC for each model The tests are performed in positions and locations e g the FCC for each model While there may be differences between the SAR levels of various device and at various positions they all meet the government requirement for safe exposure BODY CDMA835 1 28 W kg PCS1900 1 23 W kg The FCC has granted an Equipment Authorization for this model with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this model is on file with the FCC and can be found under the D
25. eting this device have an in store device take back program Consumers can drop off their used wireless devices to specified carrier retail outlets for recycling purposes For a list of carrier members and collection sites visit the cellular industry s recycling website www recyclewirelessphones com To mail in your old wireless device to Personal Communications Devices for recycling purposes simply package your old wireless device and any accessories including discharged batteries in appropriate shipping materials and mail to For Recycling Personal Communications Devices LLC 555 Wireless Blvd Hauppauge NY 11788 Wireless devices also can be donated to the Wireless Foundation s DONATE A PHONE CALL TO PROTECT campaign This charitable cause collects wireless 48 devices to benefit victims of domestic violence donated devices are tax deductible You may mail the device to CALL TO PROTECT2555 Bishop Circle WestDexter MI 48130 OR Drop the device off at a local collection center For a list of collectioncenters visit www wirelessfoundation org CalltoProtect dropoff cfm Before returning any wireless device for recycling purposes please remember to terminate your service on the device clear the device of any stored information Responsible Driving from verizonwireless com When behind the wheel safe driving is your responsibility and it should always be your first priority Scientific research on the subject of wireless
26. evice to help through your home telephone line The Personal Wearable Device connects to your Docking Station Charger through a remote connection Personal Wearable Device 1 2 OA 6 Microphone Display The display will notify you of your Personal Wearable Device s status or important messages Q Call Button Press to connect to the SureResponse Care Center agent External Speaker Reset Button If the Personal Wearable Device is not operating correctly you can reset it by pressing the RESET button with the tip of a pen or paper clip see page 17 Volume Key Use to adjust the Personal Wearable Device s ringer call volume or call alert ring vibrate silent Charge Contact Points The Personal Wearable Device connects here on the Docking Station Charger or Travel Charger to charge Docking Station Charger 1 Power Light A steady green light indicates the Docking Station Charger is connected to an electrical outlet and operating properly A steady amber light indicates the Docking Station Charger is operating via back up battery 2 Phone Line Light A steady green light indicates when a telephone line is properly connected NOTE Currently not supported Please visit sureresponse verizonwireless com for availability 3 Activity Light A blinking green light indicates there is a call or the Docking Station Charger is pairing with the dh 1 Personal Wearable Devic
27. ge 7 will indicate that the 121 power is on Under normal usage the Docking Station Charger relies on the external power adapter for its power supply Insert the wall charger cable into the wall charger cable connector and plug the unit into a standard outlet Back up battery power will only be used during power failure or if the external power adapter is not in use The Docking Station Charger will not charge the back up battery when the Personal Wearable Device is docked The Personal Wearable Device and telephone cable are for indoor use only Docking Your Personal Wearable Device 1 The Belt Clip and holder come attached to the Personal Wearable Device Remove the belt clip from the holder by pressing down on the button and sliding downward until removed 2 Ensuring that the Belt Clip holder is still attached insert the Personal Wearable Device into the Docking Station Charger for charging by aligning the Personal Wearable Device s charge contact points with the Docking Station Charger connectors Push down firmly until you hear the click The Call Button will light up and a message will appear on the Personal Wearable Device lt in case of Lanyard gt NOTE In order to charge the Personal Wearable Device one of the accessories will need to be attached 13 Activate Your Personal Wearable Device 1 Before activating your Personal Wearable Device ensure that it is adequately charged by docking The Cal
28. gy has been conducted worldwide for many years and continues In the United States the Food and Drug Administration FDA and the Federal Communications Commission FCC set policies and procedures for wireless devices The FDA issued a website publication on health issues related to device usage where it states The scientific community at large believes that the weight of scientific evidence does not show an association between exposure to radiofrequency RF from devices and adverse health outcomes Still the scientific community does recommend conducting additional research to address gaps in knowledge That research is being conducted around the world and FDA continues to monitor developments in this field You can access the FDA website at http www fda gov cellphones You can also contact the FDA toll free at 888 463 6332 or 888 50 INFO FDA The issued its own website publication stating that t here is no scientific evidence that proves that wireless device usage can lead to cancer or other problems including headaches dizziness or memory loss This publication is available at http www fcc gov cgb consumerfacts mobilephone html or through the FCC at 888 225 5322 or 888 CALLFCC The National Cancer Institute NCI states that concerns about the potential health effects of using devices and specifically the suggestion that using a device may increase a person s risk of developing brain cancer are not
29. ide channels of the Belt Clip until you hear it click into place After the holder is attached to the Belt Clip you can rotate it 360 degrees 2 Align the Personal Wearable Device s three alignment grooves located at the bottom with the bottom curved clip of the holder and push down firmly until you hear it click 3 To separate and release the Personal Wearable Device gently press back the top tab of the holder Then lift the Personal Wearable Device up and out to remove 4 Press the Release button to separate the belt clip from the Belt Clip holder NOTE To charge the Personal Wearable Device make sure that the Belt Clip is removed but the holder is attached Applying too much force to rotate it may damage the items Applying too much pressure on the top tab of the Belt Clip holder may damage it Avoid pressing other buttons on the Personal Wearable Device when removing it from the Belt Clip holder When removing the Personal Wearable Device from the Belt Clip holder be careful not to drop it 21 Using the Travel Charger You can charge your Personal Wearable Device during a trip using the Travel Charger while keeping your Docking Station Charger installed at home DC IN sv eo Front amp Back Insert the small end connector of the wall charger cable into the plug labeled DC IN 5V found on the rear of the Travel Charger and plug the other end into a standard outlet
30. ilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please 33 Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening SAR Information This model meets the government s requirements for exposure to radio waves Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for device employs a unit of measurement known as th
31. ing Charging time may vary depending on the temperature Charger Charger safety The charger designed by Personal Communications Devices for this unit requires the use of a standard 120 V AC power source for its operation Never attempt to disassemble or repair a charger Never use a charger if it has a damaged or worn wall charger cable or plug Always contact a Personal Communications Devices authorized service center if repair or replacement is required Never alter the AC cord or plug on your charger If the plug will not fit into the available outlet have a proper outlet installed by a qualified electrician 47 Never allow any liquids or water to spill on the charger when it is connected to an AC power source Always use the charger designed for this unit to avoid any risk of bodily injury or damage to your device or battery Never attempt to connect or disconnect the charger with wet hands Always unplug the charger from the power source before attempting any cleaning Always use a soft cloth dampened with water to clean the equipment after it has been unplugged Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Always disconnect the charger from the power source when it is not in use Recycle Your Device Carriers mark
32. io frequency RF signals Most modern electronic equipment is shielded from RF energy However certain electronic equipment may not be shielded against the RF signals from your wireless device Therefore use of your device must be restricted in certain situations Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six 6 inches be maintained between a device and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research and recommendations of Wireless Technology Research Never come closer than six 6 inches to a person with a heart pacemaker implant when using your device Doing so could result in interference with the function of the pacemaker Persons with pacemakers ALWAYS keep the device more than six 6 inches from your pacemaker when the device is turned on Do not carry the device in a breast pocket Use the ear opposite the pacemaker to minimize the potential for interference If you have any reason to suspect that interference is taking place turn your device OFF immediately 24 Hearing AIDS Some digital wireless phones may interfere with some hearing aids In the event of such interference you may want to consult your service provider or call the customer service line to discuss alternatives Other medical devices If you use any other personal medical device consult the manufac
33. isplay Grant section of http www fcc gov oet fccid after searching on XOEER10VW Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications amp Internet Association CTIA web site at http www phonefacts net n the United States and Canada the SAR limit for device used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements 35 FDA Consumer Update FDA U S Food and Drug Administration Device Facts Consumer Information on Device 1 What kinds of devices are the subjects of this update The term wireless phone refers here to handheld wireless phones with built in antennas often called cell mobile or PCS phones These types of wireless devices can expose the user to measurable radiofrequency energy RF because of the short distance between the device and the user s head These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies When the device is located at greater distances from the user the exposure to RF is drastically lower because a person s RF exposure decreases rapidly with increasing distance from the source The so called cordless phones which have a base unit connected to the te
34. l Button will light up and a message will appear on the Personal Wearable Device The LED on the Docking Station Charger will light to indicate the charge status for the Personal Wearable Device which displays a message dock to charge and then change to charging When the Personal Wearable Device reaches an adequate charge level it displays the message press call button When you press the Call Button you will hear a voice prompt and the Personal Wearable Device will begin the activation process this process may take several minutes Once the activation is complete the Personal Wearable Device then connects to the SureResponse Care Center Provide the personal information requested by the SureResponse Care Agent This information is critical to better assist you in case of an emergency Register on SureResponse Online at sureresponse verizonwireless com Once registered you can add your personal information add caregivers and other required information NOTE Charging could take a few hours based on the current charge level 14 If the Personal Wearable Device is not activated during the third attempt voice recording will inform you that the Personal Wearable Device failed to activate and you should either retry using an alternate cellular or landline phone in an outside location or call Verizon Wireless Customer Support at 800 922 0204 The Docking Station Charger comes paired with the Personal Wearable Device a
35. lephone wiring in a house typically operate at far lower power levels and thus produce RF exp osures well within the FCC s compliance limits 2 Do wireless devices pose a health hazard The available scientific evidence does not show that any health problems are associated with using wireless devices There is no proof however that wireless devices are absolutely safe Wireless devices emit low levels of radiofrequency energy RF in the microwave range while being used They also emit very low levels of RF when in the standby mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF 36 exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons for inconsistent results 3 What is FDA s role concerning the safety of wireless devices Under the law FDA does not review the safety of radiation emitting consumer products such as wireless devices before they can be sold as it does with new drugs or medical devices However the agency has authority to take action if wireless devices are shown to emit radio frequency energy RF at a level that is hazardous
36. must accept any interference received Including interference that may cause undesired operation 58 Information to User This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user who makes changes or modifications to the unit without the express approval by the manufacturer will void user authority to operate the equipment 59 Manufacturer s Warranty 12 month limited warranty Personal Communications Devices LLC th
37. nditions under which people use wireless devices so we don t know with certainty what the results of such studies mean for human health Three large epidemiology studies have been published since December 2000 Between them the studies investigated any possible association between the use of wireless devices and primary brain cancer glioma meningioma or acoustic neuroma tumors of the brain or salivary gland leukemia or other cancers None of the studies demonstrated the existence of any harmful health effects from wireless device RF exposures However none of the studies can answer questions about long term exposures since the average period of device use in these studies was around three years 5 What research is needed to decide whether RF exposure from wireless devices poses a health risk A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed Lifetime animal exposure studies could be completed in a few years However very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists Epidemiological studies can provide data that is directly applicable to human populations but 10 or more years follow up may be needed to provide answers about some health effects such as cancer This is because the interval between the time of exposure to a cancer causing agent and the time tumors develop if
38. nt within the terms of this Warranty the Product 61 should be delivered with proof of Warranty coverage e g dated bill of sale the consumer s return address daytime phone number and or fax number and complete description of the problem transportation prepaid to the Company at the address shown below or to the place of purchase for repair or replacement processing In addition for reference to an authorized Warranty station in your area you may telephone in the United States 800 229 1235 and in Canada 800 465 9672 in Ontario call 416 695 3060 THE EXTENT OF THE COMPANY S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND IN NO EVENT SHALL THE COMPANY S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE IN NO CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED 62 No person or representative is authorized to assume fo
39. ore using your device In August 1996 the Federal Communications Commission FCC of the United States with its action in Report and Order FCC 96 326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters Those guidelines are consistent with the safety standard previously set by both U S and international standards bodies The design of this device complies with the FCC guidelines and these international standards Body worn operation This device was tested for typical body worn operations with the back of the phone kept 2 cm from the body To maintain compliance requirements use only belt clips holsters or similar accessories that maintain a 2 cm separation distance between the user s Body and the back of the phone including the antenna The use of belt clips holsters and similar accessories should not contain metallic components in its assembly The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements and should be avoided For more information about RF exposure please visit the FCC website at www fcc gov 30 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful inte
40. our device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include fueling areas such as gas stations below deck on boats fuel or chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle s engine 26 Important Safety Instructions Follow these safety precautions when using your device to reduce the risk of fire electric shock and injury to persons or property 1 Keep all slits and openings of the device unblocked Do not set the device on a heating register or over a radiator Ensure that proper ventilation is provided at the installation site 2 The SureResponse Personal Wearable Device comes in a durable water proof shell splash rain resistant IPX7 certified it offers superior water protection It can sustain temporary immersion in one meter 39 inches of water for up to 30 minutes so you can wear it while in the shower However it s not suitable for extended and continuous water submersion such as swimming snorkeling diving Any misapplied usage of the device in wate
41. part of the body will absorb more RF energy Wireless devices marketed in the U S are required to meet safety requirements regardless of whether they are used against the head or against the body Either configuration should result in compliance with the safety limit 10 Do wireless device accessories that claim to shield the head from RF radiation work Since there are no known risks from exposure to RF emissions from wireless devices there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks Some products that claim to shield the user from RF absorption use special device cases while others involve nothing more than a metallic accessory attached to the device Studies have shown that these products generally do not work as advertised Unlike hand free kits these so called shields may interfere with proper operation of the device The device may be forced to boost its power to compensate leading to an increase in RF absorption In February 2002 the Federal trade Commission FTC charged two companies that sold devices that claimed to protect wireless device users from radiation with making false and unsubstantiated claims According to FTC these defendants lacked a reasonable basis to substantiate their claim 11 What about wireless device interference with medical equipment Radiofrequency energy RF from wireless devices can interact with some electronic devices For this reason
42. r submersion conditions may cause permanent damage or may cause it to malfunction 3 Donotallow anything to rest on the wall charger cable Place the wall charger cable so that it will not be walked on 4 Never insert objects of any kind into the product slits as that may result in fire or shock 5 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 6 Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s guide 7 Donotoverload wall outlets and extension cords 8 Avoid using during an electrical storm Use a surge protector to protect the equipment 9 Do not use this device to report a gas leak especially if you are in the vicinity of the gas line 27 To reduce the risk of fire use only No 26 AWG or larger UL Listed CSA Certified Telecommunication Line Cord Unplug This Cordless Device Immediately from an Outlet If The wall charger cable or plug is damaged or frayed Liquid has been spilled into the product The product has been exposed to rain or water Do not retrieve the device or Docking Station until after you have unplugged the power and device from the wall Then retrieve the unit by the unplugged cords The product has been dropped or the cabinet has been damaged 28 Installation Guidelines 1 2 3 4 5 6 7
43. r the Company any liability other than expressed herein in connection with the sale of this product Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province IN USA Personal Communications Devices LLC 555 Wireless Blvd Hauppauge NY 11788 800 229 1235 IN CANADA PCD Communications Canada Ltd 5535 Eglington Avenue West Suite 210 Toronto ON M9C 5K5 800 465 9672 63 2012 Verizon Wireless All Rights Reserved
44. rference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received 31 including interference that may cause undesired operation Privacy of communications may not be ensured when using this device To ensure safety of users the FCC has established criteria for the amount of radio frequency
45. s and Regulations of the FCC when using your device Such violations are punishable by fine imprisonment or both Never use obscene indecent or profane language Never use your device to send false distress calls Never wiretap or otherwise intercept a phone call unless you have first obtained the consent of the parties participating in the call Never make any anonymous calls to annoy harass or molest other people Never charge another account without authorization to avoid payment for service Never willfully or maliciously interfere with any other radio communications Never refuse to yield the line when informed that it is needed for an Emergency Call Also never take over a line by stating falsely that it is needed for an emergency General Safety Precautions Your device is a high quality piece of equipment Before operating read all instructions and cautionary markings on the product battery and adapter charger Failure to follow the directions below could result in serious bodily injury and or 44 property damage due to battery liquid leakage fire or rupture DO NOT use or store this equipment in a place where it will be exposed to high temperatures such as near an open flame or heat emitting equipment DO NOT drop your device or subject it to severe shock When not using lay down the unit to avoid possible damage due to instability DO NOT expose this equipment to rain or spilled bever
46. s connector see page 11 Rear 11 wall Charger Cable Connector Connect your Docking Station Charger to power by inserting the small end of the wall charger cable into this connector see page 11 NOTE If any of your devices are not operating in the manner described above please refer to our System Messages and Troubleshooting section on page 18 8 Personal Wearable Device Display o oo dm 10 NOTE Not all of the items below are shown in the illustration above Symbol Definition Symbol Definition Signal strength Battery level Po _ pese Table 1 To adjust the Personal Wearable Device s ringer call volume or call alert ring vibrate silent press Volume Key on the left side of the Personal Wearable Device to the desired setting see page 6 9 Turning Your Personal Wearable Device On Press D Call Button NOTE Even if you press the Call Button again the Personal Wearable Device will not turn off Make sure that your Personal Wearable Device is always sufficiently charged and ready for use in the case of an emergency Standby Mode Airplane Mode 1 Press and hold Volume Key for about 5 seconds You can also request Standby Mode by calling SureResponse Care Center 2 going into standby will be seen on the display followed by set to standby and will then disappear to show the time Your device is now set to Standby Mode When you set Standby Mode OFF is displayed
47. scsesescsseseseseseseseseeeeseeeeeseeeseaeseeeeeeeceeaeesseaees 18 How to Use ACCeSSOTIGS eniti titer int treni tetti petia earns its 19 Using the Wrist Strap accessory sse 19 Using the Lanyard accessory eere erento rine neu eren iin vereor 20 Using the Belt Clip accessory ccccessecsseseseseseseseseseeseeceeseecacseseeceeeeeeeesaeaeeeeeseneteeetaes 21 Using the Travel Charger essere netten tnnt tenente 22 Safety Information for Your Device essere eene tnnt tnnt 23 Important Safety Iristr ctions oes cere rre tenter tertie t ni terrena erede trea 27 Unplug This Cordless Device Immediately from an Outlet If 28 Installation Guidelines reet ii 29 Safety Information for FCC RF Exposure eene 30 2 cctiessinencsachasacssdaiateacsnssaceessesctseacnaeadancsenasoisavetsssansns osdiseqaceedassaeateatedagessesstieensatnes 31 SAR Information 34 FDA Consumer Update nee ni RR Ha 36 Compliance with Other FCC Regulations essetis 44 General Safety etre OE RI e Est PO ti 44 Battery 45 EID SNR RENI ES 47 Recycle Your Device Ha acelin Sk 48 Responsible Driving from verizonwireless com sees 49 RF Emissions from verizonwireless com essent nnn 50 ie r
48. sold in the United States must comply with safety guidelines that limit RF exposure FCC relies on FDA and other health agencies for safety questions about wireless devices FCC also regulates the base stations that the wireless device networks rely upon While these base stations operate at higher power than do the wireless devices themselves the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless devices Base stations are thus not the primary subject of the safety questions discussed in this document 4 What are the results of the research done already The research done thus far has produced conflicting results and many studies have suffered from flaws in their research methods Animal experiments investigating the effects of radiofrequency energy RF exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals However many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer causing chemicals so as to be 38 pre disposed to develop cancer in the absence of RF exposure Other studies exposed the animals to RF for up to 22 hours per day These conditions are not similar to the co
49. supported by a growing body of research on the subject You can access NCI s review of the research at http www cancer gov ncicancerbulletin NCI Cancer Bulletin 092308 page7 WHAT DOES SAR MEAN In 1996 the FCC working with the FDA the U S Environmental Protection Agency and other agencies established RF exposure safety guidelines for wireless devices in the United States Before a wireless device model is available for sale to the public it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC One of these limits is expressed as a Specific Absorption Rate or SAR SAR is a measure of the rate of absorption of RF energy in the body Tests for SAR are conducted with the device transmitting at its highest power level in all tested frequency bands Since 1996 the FCC has required that the SAR of handheld wireless devices not exceed 1 6 watts per kilogram averaged over one gram of tissue Although the SAR is determined at the highest power level the actual SAR value of a wireless device while operating can be less than the reported SAR value This is because the SAR value may vary from call to call depending on factors such as proximity to a cell site the proximity of the device to the body while in use and the use of hands free devices For more information about SARs see the FCC s Bulletins 56 and 65 at http www fcc 51 gov Bureaus Engineering Technology
50. t the time of purchase If you need to pair your device see page 16 for instructions Making an Emergency Call To Make an Emergency Call With Your Activated Personal Wearable Device 1 Press D Call Button to connect to the SureResponse Care Center 2 The SureResponse Care Center agent will contact either emergency management services or responders you have designated as points of contact for emergencies You can not end the emergency call only the SureResponse Care Center can NOTE You can make an emergency call when roaming It may incur additional roaming charges 15 Common Procedures Pairing Your Personal Wearable Device 1 O1 N I 16 The Docking Station Charger comes paired with the Personal Wearable Device at the time of purchase If you repurchased the Docking Station Charger or Personal Wearable Device pairing process will be needed Personal Wearable Device needs to be inserted in an accessory before being inserted in the Docking Station Charger A voice prompt will be played after pressing the PAIR button located on the left of the Docking Station Charger see page 8 The Activity light will flash indicating the Docking Station Charger is ready to pair Dock the Personal Wearable Device while the Activity light is flashing within 30 seconds The device will confirm pairing is complete with a message on the display that reads paired with dock Paging Your Paired Personal Wearable Devi
51. they do may be many many years The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day to day use of wireless devices Many factors affect this measurement such as the angle at which the device is held or which model of device is used 39 6 What is FDA doing to find out more about the possible health effects of wireless device RF FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy RF FDA has been a leading participant in the World Health Organization International Electromagnetic Fields EMF Project since its inception in 1996 An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world The Project has also helped develop a series of public information documents on EMF issues FDA and the Cellular Telecommunications amp Internet Association CTIA have a formal Cooperative Research and Development Agreement CRADA to do research on wireless device safety FDA provides the scientific oversight obtaining input from experts in government industry and academic organizations CTIA funded research is conducted through contracts to independent investigators
52. to the user In such a case FDA could require the manufacturers of wireless devices to notify users of the health hazard and to repair replace or recall the devices so that the hazard no longer exists Although the existing scientific data do not justify FDA regulatory actions FDA has urged the wireless phone industry to take a number of steps including the following Support needed research into possible biological effects of RF of the type emitted by wireless devices Design wireless devices in a way that minimizes any RF exposure to the user that is not necessary for device function and Cooperate in providing users of wireless devices with the best possible information on possible effects of wireless device use on human health FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level The following agencies belong to this working group National Institute for Occupational Safety and Health 37 Environmental Protection Agency Federal Communications Commission Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well FDA shares regulatory responsibilities for wireless devices with the Federal Communications Commission FCC devices that are
53. to users of wireless devices including children and teenagers If you want to take steps to lower exposure to radiofrequency energy RF the measures described above would apply to children and teenagers using wireless devices Reducing the time of wireless device use and increasing the distance between the user and the RF source will reduce RF exposure Some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all For example the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000 They noted that no evidence exists that using a wireless device causes brain tumors or other ill effects Their recommendation to limit wireless device use by children was strictly precautionary it was not based on scientific evidence that any health hazard exists 9 Do hands free kits for wireless devices reduce risks from exposure to RF emissions Since there are no known risks from exposure to RF emissions from wireless 141 devices there is no reason to believe that hands free kits reduce risks Hands free kits can be used with wireless devices for convenience and comfort These systems reduce the absorption of RF energy in the head because the device which is the source of the RF emissions will not be placed against the head On the other hand if the device is mounted against the waist or other part of the body during use then that
54. turer of your device to determine if they are adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Hospitals and health care facilities Turn your device OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted facilities Turn your device OFF where posted notices so require Aircraft FCC regulations prohibit using your device while in the air Turn your device OFF before boarding an aircraft Always request and obtain prior consent and approval of an authorized airline representative before using your device aboard an aircraft Always follow the instructions of the airline representative whenever using your 25 device aboard an aircraft to prevent any possible interference with airborne electronic equipment Blasting areas To avoid interfering with blasting operations turn your device OFF when in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Potentially explosive atmospheres Turn y
55. verizon VERIZON SURERESPONSE Contents Welcome 4 Whats inthe BOX Haase ae 5 System Descriptiort and ControlScan rinira 6 Personal Wearable Device tai 5 3 neret teret ae aei T 6 Docking Station Charge theatre nre eite nba erret be roe acie ERR 7 Personal Wearable Device Display sees nnt 9 Turning Your Personal Wearable Device On esses 10 Standby Mode Airplane Mode sess 10 Set Up Your Personal Wearable Device essent 11 Set Up Your Docking Station Charger ccccccsssessesecesesesesesseeeeeeeseseeeeeaeeeeeteeeeeeees 11 Docking Your Personal Wearable Device essent 13 Activate Your Personal Wearable Device eene 14 Making an Emergency Call nennen 15 To Make an Emergency Call With Your Activated Personal Wearable Device 15 Common Procedures 5 tsi pe HEELS ER DR REB 16 Pairing Your Personal Wearable Device essere 16 Paging Your Paired Personal Wearable Device sss 17 Resetting Your Systems es acini ce an an ea 17 To Reset Your Personal Wearable Device nnnneenenennenennnenennnenenennnnnnnenennnnar 17 To Reset Your Docking Station Charger sse eterne 17 System Messages and Troubleshooting c

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