SJC Telephone System Upgrade to VoIP Avaya
Contents
1. OK Button Avaya Menu Accessing the Features Menu Forwarding Calls 1 Press the Phone button to access the main screen Send All Calls to Voicemail 2 Press the right arrow key to access Features 1 Press the right arrow key to access Features 3 Use the Up Down arrow keys to scroll through 2 Use the Up Down arrow keys to scroll to available features SendAllCalls Press the OK button to select a feature or 3 Press the OK button to turn this feature on or off 5 Press the Phone button to return to the main screen Manually Forwarding to an Alternate Number 1 Press the Call Forwarding AUX button Transferring a Call want to forward calls 1 Use the Up Down arrow keys to select the number 3 After entering the number wait for the you wish to transfer confirmation tone 2 Select the Transfer softkey Dial the telephone number 4 Press the Complete softkey2. SJC Telephone System Upgrade to VoIP Avaya Phone Model 9650 QUICK START GUIDE In addition to this Quick Start Guide a variety of how to s are available at Tech Support Online https techsupport sanjac edu so feel free to check it out for additional telephone usage instructions not listed here Users can also request a copy of the full user manual for their telephone by contacting the Customer Care Office at ITS CustomerCare sjcd edu Phone Overview Please note that as new features become available these instructions may change Updated Quick Start Guides will be made available on the VoIP Project Page http blogs sanjac edu its voip as needed Activating Voicemail Making a Call First time users will be required to activate their voicemail Dialing Manually account by completing the following steps 1 Lift the handset press the Speaker button or press the Headset button if using a headset 1 Lift the handset and press the Message button The 2 Dial the number you wish to call automated system will immediately state the name of the extension holder Calling From the Directory 2 Enter the password default password is TEXAS 1 Press the Phone button followed by the pound key 2 Press the right arrow key to access Features 3 You will immediately be prompted to change your 3 Use the Up Down arrow keys to scroll to Directory password Follow the automated instructions to set 4 Press the OK button up a new pa
3. ssword 5 Use the number keys to spell the last name of the 4 Next you may be prompted to set up a person you wish to call personalized greeting Follow the automated 6 Select the Make a Call softkey instructions to complete this step 7 Press the OK button 1 Lift the handset to answer an incoming call To begin a conference call 2 Press Speaker to answer using the speakerphone 1 Call the first attendee 3 Press Headset to answer using the headset 2 Once he she answers select the Conf softkey 3 Dial the number of the next attendee If you have multiple lines and are on a call you can 4 Select the Join softkey answer an incoming call by following these steps 1 Press the Phone button To add additional attendees 2 Select the line you wish to put on hold 3 Select the Hold softkey Select the Add softkey A Press the Phone button 2 Dial the number of the next attendee 5 Use the Up Down arrow keys to scroll to the 3 Select the Join softkey 4 Repeat these steps until all attendees are added incoming caller s line Press the OK button oy SJC Telephone System Upgrade to VoIP Avaya Phone Model 9650 QUICK START GUIDE Missed Call Indicator Extension Date Time Application Lines 3 i lt Message Waiting Indicator 3x 30765 10 00am 7 10 06 Phone Active Call o Prompt Line Line Buttons Softkey Labels Aux Shift Button Aux Labels Softkeys Aux Buttons Navigation Arrows Messages Phone Button
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