Home

Sybase Control Center for Sybase Unwired Platform

1. 1 In the navigation pane click the Unwired Server cluster name 2 In the administration pane click the Relay Server tab 3 Select a Relay Server 4 Click Properties Setting Relay Server General Properties Set basic connection properties for the Relay Server Prerequisites Launch the Relay Server configuration wizard Sybase Control Center for Sybase Unwired Platform 51 Administer Task 1 Specify these property values Host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer Http port the Relay Server HTTP port Https port Note If Relay Server uses HTTPS and certificates clients other than replication may not be able to connect messaging applications only support HTTP and hybrid workflow container applications for iOS support HTTPS but not certificates the Relay Server HTTPS port URL suffix the URL suffix used by the Outbound Enabler to connect to a Relay Server The prefix you set depends on whether Relay Server is installed on IIS or Apache hosts For IIS you would use ias_relay_server client rs_client dll For Apache you would use cli iasrelayserver Optional Description a user definable description of the Relay Server 2 Add or remove HTTP credentials as required a b c Check Configure relay server HTTP credentials To add new credentials specify
2. 188 Sybase Unwired Platform Administer storePass false If set to true the login module stores the user name and pass word in the shared context after successfully authenticating NoSec Configuration Properties A NoSec provider offers pass through security for Unwired Server In development environments you can apply a NoSec security provider for authentication authorization and attribution modules However never use this provider in production environments either for administration or device user authentication e The NoSecLoginModule class provides open authentication services e The NoSecAuthorizer class provides authorization services e The NoSecAttributer provides attribution services However you need to configure only authentication properties for a NoSec provider Table 10 Authentication properties acer Default Value useUsernameAsldentity If this option is set to true the user name supplied in the call back is set as the name of the principal added to the subject identity nosec_identity The value of this configuration option is used as the identity of the user if either of these condi tions is met No credentials were sup plied The useUsernameAsldenti ty option is set to false useFirstPass false If set to true the login module attempts to retrieve only the user name and password from the shared context It never calls the callback handler Sybase Control Center for Sybase Unwired
3. 3 Use the sec command to start Sybase Control Center Changing a Memory Option for an SCC Windows Service Add ajvmopt command to the scc properties file to change amemory option Xmx or XX MaxPermSize for a Sybase Control Center Windows service When you use this method to set memory options your changes are permanent S ybase Control Center uses them every time it starts as a service 1 If Sybase Control Center is running shut it down 2 Open the SCC properties file lt SCC install directory gt SCC 3_2 bin scc properties 3 Add or modify if it already exists a jvmopt line specifying the memory size in Java format Use m for megabytes or g for gigabytes For example jJvmopt Xmx512m 4 Save the file and start the Sybase Control Center Windows service Sybase Unwired Platform Get Started Configuring the Automatic Logout Timer Optional Set Sybase Control Center to end login sessions when users are inactive for too long Prerequisites Launch Sybase Control Center and log in using an account with administrative privileges The login account or its group must have sccAdminRole Task 1 From the menu bar select Application gt Administration 2 Select General Settings 3 Click the Auto Logout tab 4 Enter the number of minutes after which an idle user will be automatically logged out Enter 0 or leave the box empty to disable automatic logout 5 Click OK to apply the change and close the
4. Http response header name that is sent back by the HTTP server with the username retrieved from the token The retrieved username is added as a SecNa mePrincipal upon successful authentication Note If the user should be au thenticated only using the sup plied username password then this property does not apply 204 Sybase Unwired Platform Administer Configuration Option Default Value regexForUsernameMatch Regular expression to use for matching the supplied user name with the username re turned by the HTTP server in the UsernameHttpHeader The string username in the re gex is replaced with the speci fied username before using it If specified it is used to match the username retrieved from the UsernameHttpHeader to the username specified in the call back handler It they do not match it results in authentica tion failure If they match both the specified username and the retrieved username are added as SecNamePrincipals to the au thenticated subject Note If the user should be au thenticated only using the sup plied username password then this property does not apply Sybase Control Center for Sybase Unwired Platform 205 Administer Configuration Option Default Value TokenExpirationTimeHtt pHeader HTTP response header name that is sent back by the HTTP server with the validity period of the token in milliseconds from the start of January 1 1970 If the h
5. Sybase Control Center for Sybase Unwired Platform 3 Get Started Reviewing licensing infor Occasional or as device user regis Sybase Control Center See Sys mation including total li tration and deregistration occurs tem Administration gt Operation censed devices and cur Maintenance rently used licenses count Server Administration Overview The goal of server administration is to ensure that Unwired Server is running correctly and that it is configured correctly for the environment in which it is installed development or production Server administration is mostly a one time or infrequent administration task Table 2 Server administration tasks Installing the server One time installa Unwired Platform installer tion per server Configuring the server to Postinstallation con Sybase Control Center for Un figuration with infre wired Platform quent tuning as re quired e Set the replication and messaging syn chronization ports as well as commu nication ports for administration and DCN Create security profiles for secure communication Set up secure synchronization Configure replication and messaging push notifications Tune server performance Manage the outbound enabler configura Postinstallation Sybase Control Center for Un tion for Relay Server wired Platform Configure Relay Server properties Manage certificates View logs Configure proxy servers for outbound enabler Setting se
6. the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation Connection the managed connection used Its value is DOE for DOE C logs Client ID the identifier for the DOE C client Physical ID the DOE C generated physical identifier registered with DOE at subscription Subscription ID the DOE C generated subscription identifier registered with DOE at subscription Logical Device ID the DOE C logical device identifier generated by DOE and provided to DOE C upon successful subscription Message Direction the DOE C message direction either client to Unwired Server or Unwired Server to client Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Payload and detail columns Device ID the core and administrative MMS device ID payload Domain the core and administrative MMS domain name payload JSON Message Content the messaging synchronization JSON message payload This is the SUP specific representation of the incoming DOE XML message in JSON format DOE C receives XML the payload from DOE in response which is then parsed and converted to a JSON string and sent to the client 134 Sybase Unwired Platform Administer XML Message Content the DOE SOAP messages payload This represen
7. AuthorizationException Displays Instead of Status The SCC administration console left pane tree structure is not complete and an AuthorizationException is reported Explanation This may happen if the SCC administration console internal network communications are not working properly Solution 1 Close the Internet Explorer session 2 Relaunch the SCC administrative console 3 Log in as usual The internal network connection is resumed by restarting so the tree displays information and status properly See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Increasing Messaging Queue Counts Degrades Performance Problem Both inbound and outbound messaging queue counts were increased however performance degraded as a result Description After increasing inbound and outboun
8. The default is STATIC ALL 150 Sybase Unwired Platform Administer Initial Pool Size Is Download Zipped JDBC Driver Download URL Sets the initial number of connec tions in the pool for a datasource In general holding a connection causes a less dramatic performance impact than creating a new connec tion Keep your pool size large enough for the number of concurrent requests you have ideally your con nection pool size should ensure that you never run out of available con nections The initialPoolSize value is applied to the next time you start Unwired Server Specifies whether the driver file downloaded from jdbcDriverDown loadURL is in ZIP format This property is ignored if the value of jdbcDriverDownloadURL con nection is an empty string Specifies the URL from which you can download a database driver Use this property with isDownload Zipped to put the driver in an archive file before the download starts lt int gt Replace lt int gt with an integer to preal locate and open the specified number of connections at start up The default is 0 Sybase suggests that you start with 0 and create additional connections as necessary The value you choose allows you to create additional connections be fore client synchronization requires the server to create them True False The default is false The file is copied but not zipped to lt UnwiredPlat form install gt lib
9. synchronization A synchronization method where data is delivered synchronously using an upload download pattern For push enabled clients synchronization uses a poke pull model where a notification is pushed to the device poke and the device fetches the content pull and is assumed that the device is not always connected to the network and can operate in a disconnected mode and still be productive For clients that are not push enabled the default synchronization model is pull See a so messaging based synchronization synchronization group Defined in Unwired WorkSpace a synchronization group is a collection of MBOs that are synchronized at the same time synchronization parameter A synchronization parameter is an MBO attribute used to filter and synchronize data between a mobile device and Unwired Server synchronization phase For replication based synchronization packages the phase can be an upload event from device to the Unwired Server cache database or download event from the cache database to the device Sybase Control Center for Sybase Unwired Platform 369 Glossary synchronize See also data refresh Synchronization is the process by which data consistency and population is achieved between remote disconnected clients and Unwired Server truststore The location in which certificate authority CA signing certificates are stored See also keystore undeploy Running undeploy removes a d
10. 1 In the left navigation pane expand the Domains folder and select the domain for which you want to create a new connection 2 Select Connections 3 In the right administration pane e To delete a connection pool click theConnections tab e To delete a connection pool template click the Templates tab 4 Select the connection pool or template you want to delete 5 Click Delete EIS Data Source Connection Properties Reference Name and configure connection properties when you create connection pools in Sybase Control Center to enterprise information systems EIS See also e Application Connections on page 227 e Connection Templates on page 141 e Creating Connections and Connection Templates on page 142 JDBC Properties Configure Java Database Connectivity JDBC connection properties This list of properties can be used by all datasource types Sybase does not document native properties used only by a single driver However you can also use native driver properties naming them using this syntax lt driver_type gt lt NativeConnPropName gt lt SupportedValue gt Note If Unwired Server is connecting to a database with a JDBC driver ensure you have copied required JAR files to correct locations See the Jnsta ation for Runtime guide After Insert Changes the value to into if a da tabase requires insert into rather than the abbreviated into Batch Delimiter Sets a delimiter for example a sem lt delim
11. 2 Delete all files under this folder Note Alternatively go to the following link from a browser Attp www macromedia com support documentation en flashplayer help settings_manager07 html Use the Website Storage settings panel to change storage capacity or delete Websites to clean up the cache See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Sybase Control Center Communication with Unwired Server Fails on page 337 Sybase Control Center Communication with Unwired Server Fails Problem While using Sybase Control Center a Communication
12. In addition to the timeout value you can define the Subscribe Bulk Load Thread Pool Size the maximum number of threads allocated to initial server side subscription operations The default value is 5 Setting the thread pool size too high can impact performance This is a server side setting that can be set a b c d e f In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the right administration pane select the General tab From the menu bar select Performance Configuration Expand Show Optional Properties Restart Unwired Server if you change the Subscribe Bulk Load Thread Pool Size value for it to take effect 274 Sybase Unwired Platform Deploy Checking and Resolving DOE C User Failures If the General tab of a DOE C package displays an invalid user account error for the Error State property you must resolve the issue by reconfiguring the username and password in the Connection Pool configured for the SAP package connection A U NY In the default domain expand the Packages folder and click the DOE C package name Check the Error State property in the General tab Validate the username and password configured by clicking the Connection tab Correct the user credentials used by editing the corresponding connection pool properties a In the navigation pane click Connections b In the administration pane click the Connections tab
13. Messaging Server logs collect data that enables you to trace message handling from the cluster database to the device user based on various trace settings You can configure trace settings for the primary server cluster in Sybase Control Center for each module The settings are available to cluster servers through the shared data folder See also e Unwired Server Runtime Logging on page 86 Configuring Messaging Server Log Settings Configure trace configuration properties for modules to specify the amount of detail that is written to the log Messaging Server log settings are cluster wide so changes made on the primary node are effective on all nodes How changes are applied in a cluster depends on whether you are configuring a primary or secondary server Sybase recommends you only configure log settings on the primary server 90 Sybase Unwired Platform Administer If you change the setting on a secondary server the configuration is updated only for that server and is temporary eventually the primary settings are propagated to all servers in the cluster Note The default settings may only need to change in case of technical support situations where for diagnostic reasons a request is made to configure the specific module s settings and provide the request log In all other cases the administrator or developer should not need to change the settings Additionally you should always use Sybase Control Center to configur
14. the file is logged to the server log Configuring LDAP to use SSL If your LDAP server uses a secure connection and its SSL certificate is signed by a nonstandard certificate authority for example it is self signed use the keytool utility keytool exe to import the certificate into the truststore 1 Run the following console command keytool exe import keystore lt UnwiredPlatform_InstallDir gt Servers UnwiredServer Repository Security truststore jks file lt your cert file and path gt alias Idapcert storepass changeit 2 Restart Sybase Unwired Platform services 3 Log in to Sybase Control Center for Sybase Unwired Platform 4 In the navigation pane of Sybase Control Center expand the Security folder and select admin 5 In the administration pane click the Authentication tab 6 Add an LDAPLoginModule configuring the ProviderURL Security Protocol ServerType Bind DN Bind Password Search Base and other properties determined by you and the LDAP administrator See LDAP Configuration Properties and LDAP Login and Authorization Modules a Use ldaps instead of ldap in the ProviderURL b Use ss1 in the Security Protocol 7 In the General tab select Validate then Apply Sybase Control Center for Sybase Unwired Platform 187 Administer 8 Click OK NTProxy Configuration Properties Not applicable to Online Data Proxy Configure these properties to allow the operating system s security mechanisms
15. the mobile business object used Operation the MBO operation Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Connection Log Connections log data includes domain connections for specific connection types to backend data sources including DOE JDBC REST SAP and SOAP if enabled Check the detail pane Sybase Control Center for Sybase Unwired Platform 133 Administer for additional columns that may be available Enable Payload to see payload data that may be available DOE Connection Connections log data includes domain connections for DOE connection types if enabled Check the detail pane for additional columns that may be available Enable Payload to see payload data that may be available Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the subscription user for the package Event Type the DOE C event type such as Acknowledged Duplicate Ignored Exclude No Response from client or server Packet Dropped Registration Response Resend from client Status Request from client or server DOE C Subscription and DOE C Data Import Package
16. tion DCN Provides a view of data change notification DCN activities Within this sub system additional categories include general DCN and workflow DCN Security Provides a view of security related activities Sybase Control Center for Sybase Unwired Platform 113 Administer Provides a view of connection activities Within this subsystem additional categories include DOE JDBC RES SAP and SOAP connections Provides a view of Online Data Proxy connection related activities Within this subsystem categories include request response and push See also e Setting Up a Pool of Log Filters on page 114 e Retrieving Unified View Logs on page 116 e Retrieving Synchronization Logs on page 117 e Retrieving Device Notification Logs on page 118 e Retrieving Data Change Notification Logs on page 119 e Retrieving Security Logs on page 120 e Retrieving Errors Logs on page 121 e Retrieving Logs for Connections on page 122 e Retrieving Proxy Request Response Logs on page 123 e Retrieving Proxy Push Logs on page 124 e Correlating Log Data Across Subsystems on page 124 e Exporting Log Data on page 125 Setting Up a Pool of Log Filters Set up a pool of log filters to filter out unwanted application activities and provide a view of specific activities Use Sybase Control Center to create and manage your filters See also e Supported Log Subsystems on page 113 e Retrieving Unified View Logs on page 116 e Retrieving
17. Administer Profile Authenticates Cipher suites domestic server RSA_WITH_3DES_EDE_CBC _SHA RSA_WITH_RC4_128_MD5 RSA_WITH_RC4_128_ SHA RSA_WITH_DES_CBC_SHA RSA_EX PORT_WITH_RC4_40_MD5 RSA_EX PORT_WITH_DES40_CBC_S HA TLS_RSA_WITH_NULL_MD 5 TLS_RSA_WITH_NULL_SHA domestic_mutual client server RSA_WITH_3DES_EDE_CBC _SHA RSA_WITH_RC4_128_MD5 RSA_WITH_RC4_128_ SHA RSA_WITH_DES_CBC_SHA RSA_EX PORT_WITH_RC4_40_MD5 RSA_EX PORT_WITH_DES40_CBC_S HA RSA_WITH_NULL_MD5 RSA_WITH_NULL_SHA 6 Click Save 7 From the Communication Ports menu assign the security profile to the desired management or communication ports Next If you configure a secure port on one server you must enable it on every node in the cluster then restart all servers in the cluster to commit the configuration changes Enabling OCSP Optional Enable OCSP Online Certificate Status Protocol to determine the status of a certificate used to authenticate a subject current expired or unknown OCSP configuration is enabled as part of server level SSL configuration OCSP checking must be enabled if you are using the CertificateAuthenticationLoginModule and have set Enable revocation checking to true Enable OCSP for an Unwired Server when configuring SSL Sybase Control Center for Sybase Unwired Platform 63 Administer 1 To enable OCSP when doing certificate revocation checking check Enable OCSP 2 Configure the resp
18. For details on how user names and security configuration names are processed when an email address is used see Considerations for Email Addresses as Username in the Security guide See also e Applications on page 211 MBO Package Management Overview The goal of mobile business object MBO package management is to make MBOs available to device users MBO package management typically requires a one time deployment and configuration except for ongoing subscription management for messaging and Data Orchestration Engine connector DOE C packages Packages contain MBOs that are deployed to Unwired Server to facilitate access to back end data and transactions from mobile devices Package types include UNIFIED packages and SAP DOE C packages 6 Sybase Unwired Platform Get Started A package along with its current settings for cache groups role mappings synchronization groups connections and security configuration can be exported to an archive and imported back into Sybase Control Center for backup or to facilitate a transition from a test environment to a production environment Table 4 MBO package management tasks type Deploy packages to a develop ment or production Unwired Server Control user access by assign ing security configurations for each package and mapping roles if fine grained authoriza tion is enforced through logical roles Set up the package cache inter val and cache refresh schedule for get
19. SAP DOE C Properties Configure SAP Data Orchestration Engine Connector DOE C properties This type of connection is available in the list of connection templates only when you deploy a DOE C package No template exists for these types of connections Note If you change the username or password property of a DOE C connection you must reopen the same dialog and click Test Connection after saving Otherwise the error state of this DOE C package is not set properly and an error message is displayed This will not work if you click Test Connection before saving the properties Username Password Specifies the SAP user account ID The SAP user account is used during inter action between the connected SAP sys tem and client for certain administra tive activities such as sending ac knowledgment messages during day to day operations or unsubscribe messages if a subscription for this con nection is removed This account is not used for messages containing business data those types of messages are always sent within the context of a session authenticated with credentials provided by the mobile cli ent The technical user name and password or certificateAlias must be set to per form actions on subscriptions The cer tificateAlias is mutually exclusive with and overrides the technical user name and password fields if set The techni cal user name and password fields can be empty but only if certifica teAlias is set S
20. SupUser or SupPassword and click Modify 282 Sybase Unwired Platform Deploy 4 Type the new value and click OK Adding a Certificate File to the Mobile Workflow Package The administrator can change the credential certificate assigned at design time Note Sybase recommends that you use Internet Explorer to perform this procedure 1 In the left navigation pane click Workflows gt lt Workflow_Package gt lt Workflow_Version gt 2 In the right administration pane click the Context Variables tab 3 Select SupPassword and click Modify 4 Select Use certificate base credentials and click Browse to find and upload a certificate file 5 Set the value for Certificate password and click OK On the Context Variables page the read only values of SupUser SupCertificateSubject SupCertificateNotBefore SupCertificateNotAfter and SupCertificateIssuer change to reflect values of the new certificate and password you set Assigning and Unassigning Mobile Workflows Assign mobile workflow packages to make them available to a device user Unassign them when a package is no longer required 1 In the left navigation pane of Sybase Contorl Center click Workflows gt lt Mobile_WorkFlow_Package gt 2 In the right administration pane click the Application Connections tab 3 Locate the device to assign a mobile workflow package to then a Click Assign Workflow b List the activation users to assign the mobile workflow packa
21. Sybase Control Center is running on the remote host 2 A network connection can be established between your Sybase Control Center host and the Sybase Control Center agent on the remote server s host If the DNS server cannot establish a connection try the following Solution 1 Repair the network DNS server setup If you or your network administrator cannot modify the DNS use solution 2 Solution 2 Change the host name to its IP address in the Sybase Control Center service config xml file 346 Sybase Unwired Platform Troubleshoot the Sybase Control Center e Ifyou cannot resolve the local host name modify the file on the local instance of Sybase Control Center e If you cannot resolve the remote host name modify the file on the remote instance of Sybase Control Center e If you cannot resolve both the remote and local host names modify both files 1 From the command line verify the host name by running nslookup lt hostname gt 2 Ifthe DNS server cannot resolve the host name edit the colocated lt UnwiredPlatform_InstallDir gt SCC XX services RMI service config xml file a Log out of Sybase Control Center b Stop the Sybase Control Center X X service c Open lt UnwiredPlatform_InstallDir gt SCC XxX services RMI service config xml d Locate this line lt set property property address value lt hostname gt gt If the line does not exist add it under the lt properties gt lt properties gt
22. Unwired Server manages the data exchange process between the enterprise and device clients to create a homogeneous layer in a diverse mobile ecosystem Ina production environment the Unwired Server must be installed on a 64 bit host Unwired Server features include e Data services supports connections to back end data resources using these standard technologies enterprise databases with JOBC connections and Web Services SOAP style and REST style Also supports connections to enterprise applications such as SAP e Data virtualization introduces a layer called a mobile business object MBO between your enterprise databases or applications and the remote database on the device client Utilizes a cache database CDB to optimize device client access and minimize back end resource utilization e Device connection services supports connections from various different platforms and operating systems with different communication styles e Replication based synchronization A synchronization method where cached data is downloaded to and uploaded from client database to server via replication Typically mobile replication based synchronization is used in occasionally connected scenarios e Messaging based synchronization In flight messages are queued in a messaging cache Synchronization occurs as messages are delivered to the device Typically mobile messaging based synchronization is used in always available and occasion
23. XA_2PC commit protocol 146 Sybase Unwired Platform Administer Datasource Class Database Command Echo Sets the class that implements the JDBC datasource Use this property along with the driverClass property only if you do not have a predefined database type entry in Unwired Server for the kind of SQL database you are connecting to For example you must use this property for MySQL database con nections You can implement a datasource class to work with a distributed transaction environment Because Unwired Server supports distributed transactions some datasources may require that a datasource class be implemented for Unwired Server to interact with it For two phase transactions use the xaDataSourceClass connection property instead Echoes a database command to both the console window and the server log file Use this property to immediately see and record the status or outcome of database commands When you enable this property Un wired Server echoes every SQL query to m1 Log which may help you debug your application lt com mydata source jdbc Driver gt true false Set a value of 1 to echo the database commands like databaseStart Command and databaseStop Command Otherwise do not set this property or use a value of 0 to disable the echo Sybase Control Center for Sybase Unwired Platform 147 Administer Database Create Com mand Database F
24. You can download the latest version from Attp get adobe com flashplayet If Flash Player is already installed but you are not sure which version you have go to the Adobe test site at Attp adobe com shockwave welcome Click the link that says Test your Adobe Flash Player installation The version information box on the next page that appears displays your Flash Player version 2 To connect to Sybase Control Center direct your browser to https lt scc_server_hostname gt 8283 scc Note If you changed the default HTTPS port during installation use the new port number instead of 8283 3 If you see an error about the security certificate add Sybase Control Center to your browser s trusted sites zone Internet Explorer or add a security exception Firefox 4 Login Use the login account supAdmin and password that you set up during installation This account can be used for both SCC login and SUP login 5 Learn about Sybase Control Center To open the help system click in the upper right corner of the screen or select Help gt Online Documentation See also e Configuring Memory Usage on page 15 Setting Up Browser Certificates for Sybase Control Center Connections To avoid security exceptions when launching Sybase Control Center set up security certificates correctly This task is required when e The browser session starts from a host computer that is remote from the Sybase Control Center installation e T
25. allow logical roles to be automatically mapped or manually define which logical roles are mapped to one or more physical roles The states of AUTO or NONE require the least administration 168 Sybase Unwired Platform Administer If a developer has defined a logical role mapping is not required the logical role is matched to the physical role of the same name and is therefore automatically mapped Note Changes to domain level role mapping are applied to all domains that share the same security configuration Likewise changes to package level role mapping apply to all instances of the affected package that use the same security configuration even if the package is deployed in multiple domains 1 Setting the Mapping State Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED is set automatically after you manually map a physical role to the selected logical role 2 Mapping a Physical Role Manually Use the Role Mappings dialog to manually map required physical roles for a logical role when physical and logical role names do not match If names do not match the AUTO mapping state does not work Setting the Mapping State Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED
26. default domain administrators are not allowed to delete this domain Sybase recommends creating new domains to facilitate tenants according to their application requirements n Logged in as supAdmin Logout X yy By yE Control Center Application Perspective View Resource Help Default Domain added successfully General Manage domains in your Unwired Platform environment K Refresh Delete Gp New 5 Enable Details gt domain2 O Name Status gt Servers O default enabled 4 Device Users E domaine disabled Security gt Workflows amp Monitoring Creating and Enabling a New Domain Create and configure multiple domains within a single Unwired Platform installation A domain must be enabled for application users to access the packages deployed in the domain Enabling a domain also triggers synchronization of the domain changes to the secondary Sybase Control Center for Sybase Unwired Platform 95 Administer nodes in the cluster Application users who attempt to access a disabled domain receive an error message Prerequisites Create a security configuration for the domain and register the domain administrator 1 In the left navigation pane select the Domains folder 2 In the right administration pane select the General tab and click New 3 In the Create Domain dialog enter a name for the domain and click Next 4 Optional Se
27. duration of the specified interval 3 Optional To set a range to control which days the schedule refresh runs configure a start date and time end date and time or day of week if applicable e Select Start Date to set a date for which the first execution of the scheduled refresh is performed To be more specific you can also select Start Time to specify a start time In this case the refresh cannot begin until a given time on a given day has been reached A Start date and time are inclusive If you do not set a start date and time then by default the date and time that Unwired Server starts is used e Select End Date to set a date that ends the repeating refresh transactions for a package To be more specific you can also select End Time to specify an end time An end date and time are exclusive This means that a refresh transaction runs up to but does not include the end time For example if a schedule has a start time of 13 00 and an end time of 16 00 and repeats every hour it runs at 13 00 14 00 and 15 00 but not at 16 00 If you do not set an end date and time then by default the date and time that Unwired Server stops is used e Select Specify Week Days to select the days of the week that the refresh transaction runs This means that for the days you select the refresh runs every week on the day or days you specify A weekday is inclusive This means that any day you choose is included in the frequency All others ar
28. e Click the banner of Available Roles list to sort names alphanumerically e Start typing characters in the box then click the Search button to filter the available list 2 Ifarole that you require still does not appear enter the Role name and click the button The role name appears in the Available roles list with an asterisk This asterisk indicates that an available role was added by an administrator not a developer 3 To remove a role you no longer require from the Available roles list select the name and click the x button adjacent to the Role name field The role is removed and can no longer be mapped to a logical role 4 To mapa logical role that appears in the text area of the Role Mappings dialog to a physical role a Select one or more Available roles b Click Add 170 Sybase Unwired Platform Administer 5 To unmap a role a Select one or more Mapped roles b Click Remove The roles are returned to the Available roles list 6 Click OK to save these changes Once a logical role has been manually mapped the mapping state changes to MAPPED The roles you have mapped appear in the active Physical Roles cell for either a package specific or server wide role mappings table See also e Setting the Mapping State on page 169 e Mapping State Reference on page 171 Mapping State Reference The mapping state determines the authorization behavior for a logical name instance State Description S AUT
29. e Sybase Control Center Security on page 34 Sybase Control Center for Sybase Unwired Platform 23 Get Started Managing a View Open close minimize maximize or restore a view in the current perspective You can Task ation Sd Open a view Do one of the following e In the Perspective Resources view click a resource pull down its menu using the handle to the right of the resource name and select the view to open In the application menu bar select View gt Open and choose a view Close a view Select the view to close In the application menu bar select View gt Close You can also click the X in the view s upper right corner Maximize a view Click the box in the view s upper right corner The view enlarges to fill the entire perspective window Click the box again to return the view to its former size Minimize a view Click the _ in the view s upper right corner The view shrinks to a small tab at the bottom of the perspective window In the application menu bar select View gt Minimize All Views Restore a view Click the box on the minimized tab to maximize the view Click the box again to return the view to its former smaller size so you can see other views at the same time Bring a view to the front Inthe application menu bar select View gt Select and choose the view you want from the submenu See also e Arranging View Layout in a Perspective on page 24 Arranging View Layout in a Pers
30. element in the file e Change the value from the host name to the IP address of the host computer If the IP address is already used ensure it is valid especially if the IP address has recently been changed f Restart the Sybase Control Center X X service g Log in to Sybase Control Center and proceed with your administrative tasks If the DNS server resolves the host name but the problem persists check that both e The remote host on which Unwired Platform and Sybase Control Center are installed can receive UDP multicasts from the local host on which Sybase Control Center is installed and e The remote instance of Sybase Control Center uses RMI port 9999 Solution 3 Make sure the host s file includes complete entries for each node in the Unwired Server cluster 1 On each Unwired Server host edit the hosts file located at C WINDOWS system32 drivers etc 2 Add entries to identify the IP address and fully qualified network name of every other node in the Unwired Server cluster See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 Sybase Control Center for Sybase Unwired Platform 347 Troubleshoot the Sybase Control Center e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only
31. if a schedule has a start time of 13 00 and an end time of 16 00 and repeats every hour the refresh task would execute between 13 00 and 16 00 as determined for a custom schedule based on the interval expiry For an hourly or daily schedule the refresh is triggered in that time range on an hourly or daily basis When the schedule expires the automatic refresh you configured terminates unless the end user initiates a refresh 256 Sybase Unwired Platform Deploy 3 Click Save See also e Scheduling a Custom Refresh on page 257 e Scheduled Cache Refreshes on page 258 Scheduling a Custom Refresh Scheduling a custom cache refresh is the most flexible of all cache refresh schedules This means that information is fetched from the enterprise information system EIS according to the schedule repeat interval you specify The Schedule tab in the Cache Property window displays options appropriate for configuring this type of schedule 1 Select Custom as the schedule repeat criteria 2 Specify a repeat Interval in minutes or seconds to determine how often the cache refresh occurs This interval determines how frequently Unwired Server updates the cache database with changes to enterprise data The default is 0 seconds which means the mobile business object retrieves the data from the enterprise information server EIS on every playback request If you choose something other than 0 seconds the data is held by the cache for the
32. in bytes The date and time that the message for this sync request is received The date and time that the message for this sync request is pro cessed The total amount of time between the start time and the finish time The incidence of errors during this request either true or false Domain The domain to which the package involved in synchronization belongs Table 21 Summary view information Total Messages Sent The total number of messages sent by Unwired Server to clients during synchronization Total Messages Received The total number of messages received by Unwired Server from clients during synchronization Sybase Control Center for Sybase Unwired Platform 305 Monitor Category Total Payload Size Sent Total Payload Size Received Total Operation Replays Last Time In Last Time Out Subscription Commands Count Total Errors Domain The total amount of data in bytes downloaded by clients from Unwired Server during synchronization The total amount of data in bytes uploaded to Unwired Server by clients during synchronization The total number of operation replays performed by clients during synchronization The date and time that the last inbound request was received The date and time that the last outbound response was sent The total number of subscription commands sent during synchro nization for example subscribe recover suspend and so on The number of errors that occurred for the
33. login module com sybase securi ty sap SAPSSOTokenLoginModule is the de fault class Provider type Required and read only LoginModule is the only supported value Control flag Required opt ional is the default value Determines how success or failure of this module affects the overall au thentication decision 196 Sybase Unwired Platform Administer SAP server URL Required the SAP server URL that provides the SSO2 token This may or may not be the same server that authen ticates the user If providing and authenticating servers are different you must import the SAP Token provider server certificate or one of its CA signers into the Unwired Server truststore in addition to that of the authenticating server to enable HTTPS communication In environments where the servers are different the basic flow is 1 Unwired Server passes credentials over HTTPS to the token granting service An SSO2Token cookie is returned to Unwired Server The SSO2Token flows to the authenticating server which could be an SAP EIS or a server that hosts a Web service bound to SAP function modules Note The SAP Server URL must be configured to require BASIC authentication not just FORM based authentication Clear password Optional if set to True the login module clears the username and password in the shared context Disable server certificate validation Optional the default is False If set to True disables
34. object class person or For Active Directory email lookups amp amp user Principal Name uid object class user ActiveDirec tory For Active Directory Windows username lookups amp amp sAMAccount Name uid object class user Note Please note these restrictions when using this property to authenti cate Sybase Control Cen ter administration use ca ses only Do not use special characters for exam ple amp inuser names identified with this property Do not use Chinese or Japanese charac ters in the user name The filter to use when looking up the user When performing a username based lookup this filter is used to determine the LDAP entry that matches the supplied username The string uid in the filter is replaced with the supplied username 182 Sybase Unwired Platform Administer Property Default Value or passwords of this property AuthenticationScope onelevel The authentication search scope The supported values for this are e onelevel e subtree If you do not specify a value or if you specify an invalid value the default value is used AuthenticationSearchBase The search base used to authenticate users If this property is not configured the value for Default SearchBase is used BindDN The user DN to bind against when building the initial LDAP connection In many cases this user may need read pe
35. server starting a remote server status 57 unsuccessful 346 starting servers 56 378 Sybase Unwired Platform statistics application connection security 133 for messaging packages 313 for replication packages 312 Statistics chart effects of repository purging on 29 status command console 33 stopping a remote server unsuccessful 346 stopping servers 56 subscription templates configuring for replication packages 266 creating 266 subscriptions DOE C reviewing 275 SUP DCN User 264 SupCertificateIssuer 283 SupCertificateNotA fter 283 SupCertificateNotBefore 283 SupCertificateSubject 283 SupPassword 282 for context variables 281 SupUser 282 283 for context variables 281 Sybase Control Center about 1 accessibility 22 connecting a browser to 12 console commands 30 dependence on Sybase Control Center X X 11 failure to start 327 functionality not applicable to Unwired Platform 21 logging out unintentionally with F5 330 management tier issues 324 reinstalling the service 326 second version fails to start 328 security error when connecting 334 service port conflicts 348 setting up SSL certificates 13 starting in Windows 11 starting in Windows as a service 11 stopping in Windows 11 Windows service fails to start 325 Sybase Control Center performance 11 337 Sybase Control Center service 329 sync group configuring 252 Index synchronization configuring general properties 65 synchronization listener properties 65 synchronizati
36. 15 Configuring the Automatic Logout Timer 17 Manually Opening the Unwired Platform CONSOLES itecne ses i aa EEEE at 17 Adding or Updating Unwired Server Registration Properties 2s spchct seks ch et cect attest et ccctcceasiels 18 Understanding the Sybase Control Center Interface 19 User Interface Overview csscsesseeeeeeeeeeeeeeeees 19 Perspectives tse eee ae ne ott 22 VIEWS Ja erue aie Nacsa EN 23 PICDOSIIONY vt eresian ea aa t e aa ote 25 Sybase Control Center Console eeee 30 Sybase Control Center Security 0 ee 34 Sybase Control Center for Sybase Unwired Platform iii Contents PRCT SU CY os ectcc barnhacichanetocut T 35 STU S escent oat eat ce date eee a eae ee eee 35 Cluster Affecting Configuration Changes 35 Copying and Pasting Properties 0008 35 Configuring Asynchronous Operation Replay Queue Count eeeeeceeeceeeeseeseeeesneeeeeseeeessenees 36 Viewing Cluster Information ccceeeeeeeees 36 Checking System Licensing Information 36 Checking Cluster Status ccccccececssssssesseeees 38 Sharing Cluster Information With SAP Servers 38 BEENA A 2 oi ss Bats ee ee eet ene eke 43 Configuring Unwired Server to use Relay Server edi she bias EEEE OE EEEE attic steels 43 Managing Configured Relay Servers 5 51 Relay Server Tab Reference ceeeeeeees 54 Unwired Ser
37. 376 Sybase Unwired Platform proxy properties 166 purging a cache group 259 purging domain logs 126 Push 124 Push Access Gateway 69 push notification properties for iOS 234 Q queue counts 352 queues messaging status data 308 mobile workflow checking 283 R Refreshing application view 224 registered application 99 reinstalling Sybase Control Center service 326 Relay Server backend farm configuration 46 52 configuration properties in Relay Server tab 54 configuring 43 custom configuration 45 51 deleting configuration 53 generate configuration 48 generate RSOE configuration 50 77 information in SCC 54 managing 51 outbound enabler 75 properties viewing or editing 51 quick configuration 44 Relay Server Outbound Enabler 49 75 configuration 78 configuring 49 76 79 custom configuration 78 deleting configuration 82 downloading log files 77 generate configuration file 50 77 information in SCC 84 list of 82 loading certificates 75 logging options 80 managing 77 setting up 49 75 starting and stopping 56 82 startup options 50 77 80 Relay Server URL Prefix property 238 Index Relay Servers 43 replication history monitoring detail view 300 summary view 300 replication monitoring history 300 performance statistics 302 request statistics 299 replication packages configuring subscriptions 266 statistics 312 replication statistics 299 replication subscription templates 266 replication synchronization
38. 6 Click OK See also e Viewing Assigned Connections on page 222 e Viewing Assigned Application Users on page 223 Sybase Control Center for Sybase Unwired Platform 223 Administer e Refreshing the Application View on page 224 Refreshing the Application View Refresh the list of all available applications registered through the Sybase Control Center 1 In the right administration pane select the Applications tab 2 To view the list of registered applications click Refresh See also e Viewing Assigned Connections on page 222 e Viewing Assigned Application Users on page 223 e Viewing Correlated Application Details on page 223 Searching for Applications Search for registered applications from the default view or perform an advanced search The advanced search enables you to search through applications users application connections packages and subscriptions filtering out results at each level until you obtain very specific results Searching from the Default View Search for applications that are registered in the Sybase Control Center In the right administrations pane select the Applications node To set the search criteria select the criteria from the Search drop down list Add a search string Click Go All the applications that match the search criteria provided are populated in the table A U NN See also e Performing an Advanced Search on page 224 Performing an Advanced Search search
39. Center session validity ensure that the current Sybase Control Center session is active If the session is frozen or expired refresh the page or close the browser and try again e Verify server side configuration by trying to connect to Unwired Server from Unwired WorkSpace requires creating Unwired Server Connection Profile with proper user name and password among other things e Check lt UnwiredPlat form_InstallDir gt SCC_XxX log agent log to see if the authentication failed If so check the security configuration By default Sybase Control Center shares the same configuration as the one used on the local Unwired Server Ensure that the correct login and password is provided one that has administrative privilege See Enabling Authentication and RBAC for Administration Logins in the Security guide e Jfall services are running check the lt UnwiredPlatform_InstallDir gt SCC_XX log agent log for an error message containing text similar to the following Failed to authenticate user supAdmin Failed to connect to service jmx rmi jndi rmi eas3w03 sybase com 9999 agent probably because the agent is protected and requires credentials Security Service Error Agent service exception e Ensure that the Sybase Control Center authentication provider configuration is correct and points to the correct server See Enabling Authentication and RBAC for Administration Logins in the Security guide See also e Launching SCC R
40. Connection Properties on page 234 Sybase Control Center for Sybase Unwired Platform 215 Administer e Setting Up Application and User Connections on page 212 Modifying Application Properties Associate the application with one or more domains and packages Optional for OData SDK Android and iOS clients Associate the application with one or more customization resource bundles 1 Inthe left navigation pane of Sybase Control Center click the Applications node and in the right administration pane select the Applications tab 2 Select an application and click Properties 3 Click the Domains and Packages tab a Select the domains to associate with the application To see more domains click In Available Domains select one or more domains from the list a Select the packages to associate with the application To see more packages click In Available Packages select one or more packages from the list 4 Optional for OData SDK Android and iOS clients Click the Customization Resource Bundles tab a Select the customization resource bundles to associate with the application To see more customization resource bundles click In Select File to Upload select a JAR file 5 Click OK Customization Resource Bundles Applies only to OData SDK Android and iOS clients Customization resource bundles enable you to associate deployed client applications with different versions of customization resources A customi
41. Connections to the Profile on page 110 e Adding or Removing Payloads to the Profile on page 110 Adding or Removing Application Connections to the Profile Add application connections to the profile This enables you to list current application connections to Unwired Server 1 In Profile Definition select Application connections 2 Click the button to add application connections to the profile 3 In Application Connections select Application Connections and the data columns to include 4 Click OK See also e Adding or Removing Applications to the Profile on page 106 e Adding or Removing Packages to the Profile on page 107 e Adding or Removing MBOs to the Profile on page 107 e Adding or Removing Operations to the Profile on page 108 e Adding or Removing Security Configurations or Users to the Profile on page 108 e Adding or Removing Package Users to the Profile on page 109 e Adding or Removing Connections to the Profile on page 109 e Adding or Removing Payloads to the Profile on page 110 Adding or Removing Payloads to the Profile Add a subsystem to the profile for payload logging This enables you to identify one or more specific subsystems where payload data will also be included with the logged activity If specified payload is enabled for the selected subsystems The payload corresponds to the information of one request serviced by the SUP Server Example For an administrator to keep track of granular details such as req
42. Control Center for Sybase Unwired Platform 239 Administer Enabled Set this value to True to enable a password policy for device applications By default this property is set to True e Default Password Allowed Set this value to True to allow default passwords If a default password is allowed in the policy developers can create the vault using with a default password by specifying null for both the salt and password arguments By default this value is set to False e Expiration Days Sets the number of days the existing password can be used before it must be changed by the user By default this value is set to 0 or to never expire e Has Digits Lower Special Upper Determines what combination of characters must be used to create a password stringency requirements The more complex the password the more secure it is deemed to be Set the value to True to enable one of these password stringency options By default they are set to false Lock Timeout Determines how long a successfully unlocked data vault will remain open When the timeout expires the vault is locked and the user must re enter the vault password to resume using the application Use this property in conjunction with the Retry Limit e Minimum Length Sets how long the password chosen by the user must be By default this value is set to 8 e Minimum Unique Characters Determines how many unique characters must be used in the password By d
43. Data Monitoring data is aggregated in the Monitoring node of Unwired Server and organized by activity including security replication based synchronization messaging based synchronization messaging queue data change notifications device notifications packages users and cache The data for each activity is further broken down into current historical and performance related information View data for each monitored activity to track the performance and health of the system You can selectively view data accrued during a specific time period to see a snapshot of system performance during specific periods The export function allows you to save data to a file outside of Sybase Control Center for reference or logging purposes See also e Monitoring Usage on page 287 e System Monitoring Overview on page 288 e Monitoring Configuration on page 290 e Monitoring Profiles on page 292 Reviewing System Monitoring Data Review data for monitored activities The monitoring data is retrieved according to the specified time range Key Performance Indicators KPIs are also calculated for the specified time range 1 In the left navigation pane select Monitoring 2 In the right administration pane select one of the following tabs according to the type of monitoring data you want to view e Security Log e Replication 294 Sybase Unwired Platform Monitor e Messaging e Queue e Data Change Notifications e Device Notifications
44. Deployment and Management Issues on page 354 Application and Application User Management Issues on page 356 Monitoring Data Does Not Appear in History Tab Problem Monitoring data does not appear immediately in the History tab Explanation The monitoring data is stored in memory to optimize database access and periodically flushed to the monitoring database Solution Try either of these options Wait for the data to be flushed The default time period is five minutes Change the flush interval to a smaller value in Sybase Control Center 1 In the left navigation pane select Monitoring 2 In the right administration pane select the General tab Sybase Control Center for Sybase Unwired Platform 339 Troubleshoot the Sybase Control Center 6 Click Configuration In the flush threshold section ensure that Enable flush threshold configuration is selected Select one of Number of rows monitoring data that surpasses the specified number of rows is flushed from the console display Enter the desired number of rows adjacent to Rows The default is 100 Time interval monitoring data older than the specified time interval is flushed from the console display Enter the desired duration adjacent to Minutes The default is 5 Either rows or time interval monitoring data is flushed from the console display according to whichever value is reached first either the specified number of rows or the spec
45. EIS context variable In Unwired WorkSpace these variables are automatically created when a developer adds reference s to an MBO ina mobile application One table context variable is created for each MBO attribute These variables allow mobile application developers to specify form fields or operation parameters to use the dynamic value of a selected record of an MBO during runtime data change notification DCN Data change notification DCN allows an Enterprise Information System EIS to synchronize its data with the cache database through a push event data refresh A data refresh synchronizes data between the cache database and a back end EIS so that data in the cache is updated See also scheduled data refresh data source In Unwired WorkSpace a data source is the persistent storage location for the data that a mobile business object can access data tier The data tier includes Unwired Server data such as cache cluster information and monitoring The data tier includes the cache database CDB cluster monitoring and messaging databases data vault A secure store across the platform that is provided by an SUP client deploy Unwired Server Uploading a deployment archive or deployment unit to an Unwired Server instance Unwired Server can then make these units accessible to users via a client application that is installed on a mobile device There is a one to one mapping between an Unwired WorkSpace
46. In the navigation pane click the Unwired Server cluster name In the administration pane click the Relay Servers tab Click Quick Configure Specify these property values oS ee e Host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer Http port the Relay Server HTTP port Https port the Relay Server HTTPS port e URL suffix the URL suffix used by the Outbound Enabler to connect to a Relay Server The prefix you set depends on whether Relay Server is installed on IIS or Apache hosts For IIS you would use ias_relay_server client rs_client dll For Apache you would use cli iasrelayserver e Replication or Messaging farm token the security token used by the Outbound Enabler to authenticate its connection with the Relay Server Assign a token string up to 2048 characters this same token can be shared by replication or messaging farms The replication and messaging farm token values can be the same e Optional Description a user definable description of the Relay Server 5 Optional Check Advanced settings and specify these property values Http user name user name for RSOE authentication on the Web server Relay Server host Http password password for RSOE authentication on the Web server 44 Sybase Unwired Platform Administer 6 Optional For Online Data Proxy depl
47. Level Cleanup on page 101 Domain Logs on page 104 Checking Client Application Logs on page 139 Connections on page 141 Configuring Domain Security on page 166 Assigning Domain Administrators to a Domain Assign domain administration privileges to a domain administrator You must be a platform administrator to assign and unassign domain administrators Prerequisites Ensure the user is already registered as a domain administrator in the Domain Administrators tab 98 Sybase Unwired Platform Administer Task 1 In the left navigation pane expand the Domains folder and select the domain for which to assign domain administration privileges 2 Select the domain level Security folder 3 In the right administration pane select the Domain Administrators tab and click Assign 4 Select one or more administrator users to assign to the domain by checking the box adjacent to the user name 5 Click OK A message appears above the right administration pane menu indicating the success or failure of the assignment If successful the new domain administrator appears in the list of users See also Creating and Enabling a New Domain on page 95 Deleting a Domain on page 96 Registering a Domain Administrator User on page 97 Viewing Applications for a Domain on page 99 Viewing Application Connections for a Domain on page 100 Scheduling Domain Level Cleanup on page 101 Domain Logs on page 104 Checking Client Application L
48. Notification Service APNS configuration that specifies the application security certificate and ports that the service uses Apple push notifications alert offline iPhone users to the availability of new items awaiting retrieval on Unwired Server Push uses an IP connection only long enough for the Send Receive data exchange to complete The feature overcomes network issues with always on connectivity and battery life consumption on 3G networks For more information on end to end iPhone application development and provisioning search for Apple Provisioning for iOS in System Administration Note When configuring the Apple Push Notification Service change the push gateway push gateway port feedback gateway and feedback gateway port values only when configuring 68 Sybase Unwired Platform Administer notifications in a development environment To enable Apple push notifications the firewall must allow outbound connections to Apple push notification servers on default ports 2195 and 2196 1 In the left navigation pane expand the Servers folder and select a server 2 Select Server Configuration 3 In the Messaging tab select Apple Push Configuration 4 Click New 5 Enter the Application name This name corresponds to the Product Name specified in Xcode 6 Select one of e Use existing certificate use a security certificate file that already exists on the server When you select this option the list of av
49. Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Port Conflict Issues Problem You have identified a Sybase Control Center X X service port conflict Solution 1 Identify the service with the port conflict in lt UnwiredPlatform_InstallDir gt SCC X_X log agent log 2 Use a text editor to open lt UnwiredPlatform_InstallDir gt SCC X_X Services lt Servicename gt service config xml 3 Change the port to an available port number 4 Save and close the file Search for Port Number Reference in System Administration for more information See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e S
50. Platform 189 Administer A Default Value tryFirstPass false If set to true the login module first attempts to retrieve the user name and password from the shared context before attempt ing the callback handler clearPass false If set to true the login module clears the user name and pass word in the shared context when calling either commit or abort storePass false If set to true the login module stores the user name and pass word in the shared context after successfully authenticating Certificate Authentication Properties Add and configure authentication provider properties for CertificateAuthenticationLoginModule or accept the default settings Note This provider cannot be used for administrative security in the admin security configuration Table 11 CertificateAuthenticationLoginModule properties Implementation class The fully qualified class that implements the login module com sybase security core CertificateAu thenticationLoginModul1e is the default class Provider type LoginModu1e is the only supported value Control flag Determines how success or failure of this module affects the overall authentication decision opt ional is the default value Clear password Optional If true the login module clears the user name and pass word from the shared context The default is false Store password Optional If true the login module stores the user name and pass word in the shared
51. Section 508 Accessibility requirements Documents that comply with Section 508 generally also meet non U S accessibility guidelines such as the World Wide Web Consortium W3C guidelines for Web sites For information about accessibility support in the Sybase IQ plug in for Sybase Central see Using accessibility features in Chapter 1 Introducing Sybase IQ in Introduction to Sybase IQ The online help for Sybase IQ which you can navigate using a screen reader also describes accessibility features including Sybase Central keyboard shortcuts Note You might need to configure your accessibility tool for optimal use Some screen readers pronounce text based on its case for example they pronounce ALL UPPERCASE TEXT as initials and MixedCase Text as words You might find it helpful to configure your tool to announce syntax conventions Consult the documentation for your tool For information about how Sybase supports accessibility see Sybase Accessibility at Attp www sybase com accessibility The Sybase Accessibility site includes links to information on Section 508 and W3C standards Sybase Control Center for Sybase Unwired Platform 21 Get Started Sybase Control Center Accessibility Information Sybase Control Center uses the Adobe Flex application For the most current information about Adobe Flex keyboard shortcuts see Attp livedocs adobe com flex 3 html help html content accessible_5 Atml Note To use Sy
52. Select Enable auto purge configuration to activate auto purge functionality b Enter the length of time in days to retain monitoring data before it is purged 290 Sybase Unwired Platform Monitor 5 Configure flush threshold settings The flush threshold indicates how often data is flushed from memory to the database This allows you to specify the size of the data saved in memory before it is cleared Alternately if you do not enable a flush threshold data is automatically written to the monitoring database as it is captured a Select Enable flush threshold configuration to activate flush threshold functionality b Select one of Number of rows monitoring data that surpasses the specified number of rows is flushed from memory Enter the desired number of rows adjacent to Rows The default is 100 Time interval monitoring data older than the specified time interval is flushed from memory Enter the desired duration adjacent to Minutes The default is 5 Either rows or time interval monitoring data is flushed from memory according to whichever value is reached first either the specified number of rows or the specified time interval Enter the desired rows and duration adjacent to Rows and Minutes respectively 6 If you enabled a flush threshold enter a Flush batch row size by specifying the size of each batch of data sent to the monitoring database The row size must be a positive integer The batch
53. ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab and select the RSOE instances 3 Stop the RSOE instances and click Delete 4 Click OK See also e Retrieving RSOE Logs on page 77 e Viewing or Editing Individual RSOE Properties on page 78 e Updating Common Properties for Multiple RSOEs Concurrently on page 81 e Refreshing the RSOE List on page 82 e Starting and Stopping RSOE on page 56 e Configuring Proxy Server Settings for an Outbound Enabler on page 83 Refreshing the RSOE List Refresh the RSOE list to display current information about deployed and configured RSOE instances 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab and click Refresh See also e Retrieving RSOE Logs on page 77 e Viewing or Editing Individual RSOE Properties on page 78 e Updating Common Properties for Multiple RSOEs Concurrently on page 81 e Deleting RSOE Configurations on page 82 e Starting and Stopping RSOE on page 56 e Configuring Proxy Server Settings for an Outbound Enabler on page 83 Starting and Stopping RSOE Start and stop an RSOE process as needed All configured RSOEs are started by default when the Unwired Server starts 1 In the navigation pane click Servers gt ServerNode gt Server Configuration 2 In the administration pane select the Outbound Enabler tab s
54. Sybase Control Center username or password is correct but the error state of the DOE C package cannot be cleaned up See also e Exporting or Deploying Large Packages Fails on page 354 Application and Application User Management Issues Review this list of documented issues for applications or application users managed by Sybase Control Center See also e Using Sybase Control Center to Troubleshoot Unwired Platform on page 321 e Collecting Administration Performance Data for Troubleshooting on page 322 e Sybase Control Center Management Tier Issues on page 324 e Platform Component Monitoring Issues on page 339 e Server Tier Administration Issues on page 342 e Package Deployment and Management Issues on page 354 Wrong Application for Code Error Problem Application registration using a Windows Mobile emulator appears successful in Sybase Control Center but the application log showsaWrong Application for Code error when the application attempts to connect to Unwired Server This error occurs when you e Hard reset a Windows Mobile device emulator e Close an emulator without saving the emulator state or e Uninstall and reinstall the Unwired Server client software on the device Explanation Because emulators do not generate unique application IDs the Unwired Server messaging software on the device creates an application ID during installation and stores it in the emulator application registry After registration this permane
55. Sybase Control Center as a service if you direct the output of scc to a file or if you start Sybase Control Center in the background See also e User Interface Overview on page 19 e Perspectives on page 22 e Views on page 23 e Repository on page 25 e Sybase Control Center Security on page 34 Console Commands Use the Sybase Control Center console to get status information on Sybase Control Center and its ports plug ins and services 30 Sybase Unwired Platform Get Started help Command Display syntax information for one or more Sybase Control Center console commands Syntax help command_name Parameters e command_name optional status info or shutdown If you omit command_name help returns information on all the console commands Examples e Example 1 returns information on the status command help status Permissions help permission defaults to all users No permission is required to use it See also e into Command on page 31 e shutdown command on page 32 e status Command on page 33 info Command Display information about specified parts of the Sybase Control Center server If you enter info with no parameters it returns information for every parameter Syntax bwo lsa Ssys D sysprop system property e env environment variable ein seto m mem ss p0rte s services Parameters e al sys optional List all the services known t
56. Synchronization Logs on page 117 e Retrieving Device Notification Logs on page 118 e Retrieving Data Change Notification Logs on page 119 e Retrieving Security Logs on page 120 e Retrieving Errors Logs on page 121 e Retrieving Logs for Connections on page 122 e Retrieving Proxy Request Response Logs on page 123 e Retrieving Proxy Push Logs on page 124 e Correlating Log Data Across Subsystems on page 124 e Exporting Log Data on page 125 114 Sybase Unwired Platform Administer Reusable Log Filters Create reusable log filters that you can use as a base One strategy is to create a base log filter for each of the supported log subsystems and for significant categories within subsystems Another strategy is to create common log filters useful across subsystems on specific criteria such as thread ID user package and so forth You can modify these base log filters as needed for more specific searches or clone the log filter and modify it for a specific search See also e Creating Log Filters on page 115 e Deleting Filters on page 115 e Updating Filters on page 116 Creating Log Filters Filter the log data by creating filters across subsystems that define the appropriate search criteria In the left navigation pane of the Sybase Control Center select theDomains node Select the domain node and select the Log node In the right administration pane select the General tab Select to add a filter definition to a subsy
57. Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Payload Result Checker Synchronization logs include data related to different aspects of data synchronization including result checker and Unwired Server interface Result Checker EIS error codes or failures resulting from Mobile Business Object operations against the EIS datasource requires coding Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs Class the class used for the result checker Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns None Sybase Control Center for Sybase Unwired Platform 129 Administer Cache Refresh Synchronization logs include data related to different aspects of data synchronization including
58. To enable a profile that you did not enable during creation select the monitoring profile and click Enable Setting a Custom Monitoring Schedule Customize the monitoring schedule for packages within a monitoring profile Setting a custom schedule is the most flexible option monitoring information is provided according to the time frame you specify Prerequisites Begin creating a monitoring profile in the New Monitor Profile dialog Task 1 In the New Monitor Profile dialog select the Schedule tab 2 Select Custom as the monitoring schedule criteria 3 To set a range to control which days the custom schedule runs configure a start date and time end date and time or day of week if applicable Sybase Control Center for Sybase Unwired Platform 293 Monitor e Select Start Date to set a date for when monitoring of package activity begins To be more specific you can also enter a Start Time In this case monitoring cannot begin until a given time on a given day has been reached e Select End Date to set a date that ends the monitoring of package activity To be more specific you can also enter an End Time e Select the days of the week that package monitoring runs This means that for the days you select the schedule runs every week on the day or days you specify If you do not indicate a time frame Unwired Server uses the default custom schedule which is equivalent to Always On monitoring 4 Click OK Monitoring
59. a strongly encrypted HTTP based protocol using a proprietary method Configure messaging in the Messaging tab of the Server Configuration node for the particular server you are administering See also e General Server on page 58 e Replication on page 64 e Configuring Unwired Server Performance Properties on page 70 e Saving and Refreshing an Unwired Server Configuration on page 72 e Reviewing Pending Changes on page 73 e Viewing Unwired Server Properties on page 74 Configuring Messaging Synchronization Properties Not applicable to Online Data Proxy Configure one or more synchronization ports to receive service requests from devices In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the right administration pane click the Messaging tab and select Listener Enter the synchronization port number The default is 5001 a bk Ww Nme Optional Select Listen on multiple ports and enter the additional port numbers Depending on your environment listening on multiple synchronization ports may provide greater flexibility and reliability High activity on particular ports such as virus detection and data inspection may result in dropped packets or connections if alternate ports are unavailable When multiple ports are configured all messaging traffic is still funneled to a single listener 6 Click Save Configuring Apple Push Settings Create a new Apple Push
60. ae 355 Application and Application User Management Issues CRM T a ee eae 356 Wrong Application for Code Error eceeee 356 User Name of Registered Application Connection Not Displayed eeeeeee 357 Internal Server Error When Clicking Applications r E a aa a a E 357 EEEE A E E 359 Glossary Sybase Unwired Platform 000 359 INGO E E E E T ticatateddce ts eteeds 371 viii Sybase Unwired Platform Get Started Get Started Set up Sybase Control Center About Sybase Control Center for Unwired Platform Sybase Control Center provides a single comprehensive Web administration console to configure and manage Sybase products and their components Sybase Control Center combines a modular architecture a rich administrative console agents common services and tools for managing and controlling Sybase products Unwired Platform is one of many Sybase products that use Sybase Control Center as it s management and administrative tool As part of an Unwired Platform installation Sybase Control Center can be used in three ways e Ina personal development environment developers may act as administrators to set up a personal testing environment Development administrators use Sybase Control Center to deploy and configure packages register messaging devices and so on No other additional configuration or administration may be required e Ina distributed or shared development environment administr
61. an error message e Update installs a new mobile workflow package with the original package name and assigns a new higher version number than the existing installed mobile workflow package Sybase recommends that you use this deployment mode for major new changes to the mobile workflow package During the update operation Unwired Server 1 Acquires a list of assigned application connections from the original package 2 Installs and assigns the package new version number 3 Prompts the administrator to specify application connection assignments from the acquired list of assigned application connections 4 Preserves existing notifications are preserved 276 Sybase Unwired Platform Deploy 5 Preserves the previous workflow package version e Replace replaces an existing mobile workflow package with a new package but maintains the same name and version Sybase recommends that you use the replace deployment mode for minor changes and updates to the mobile workflow package or during initial development During the replace operation Unwired Server 1 Acquires a list of assigned application connections for each user of the original package 2 Uninstalls the original package Oe Installs the new package with the same name and version 4 Assigns the original application connections list to the new package thus preserving any application connection assignments associated with the original package The package is a
62. another server on the network That server should meet the requirement needed by the exported MBO hostability See multitenancy IDE Integrated Development Environment JDE BlackBerry Java Development Environment key performance indicator KPI Used by Unwired Platform monitoring KPIs are monitoring metrics that are made up for an object using counters activities and time which jointly for the parameters that show the health of the system KPIs can use current data or historical data keystore The location in which encryption keys digital certificates and other credentials in either encrypted or unencrypted keystore file types are stored for Unwired Server runtime components See a so truststore LDAP Lightweight Directory Access Protocol local business object Defined in Unwired WorkSpace local business objects are not bound to EIS data sources so cannot be synchronized Instead they are objects that are used as local data store on device logical role Logical roles are defined in mobile business objects and mapped to physical roles when the deployment unit that contain the mobile business objects are deployed to Unwired Server matching rules A rule that triggers a mobile workflow application Matching rules are used by the mobile workflow email listener to identify e mails that match the rules specified by the administrator When emails match the rule Unwired Server sends the e mail as a mobile
63. applicable to Online Data Proxy Configure multiple resource classes when defining an auditor for a named security configuration Filter resource classes require a specific syntax Based on that syntax an audit token is supplied to the core CSI classes This audit token identifies the source for core audit requests of operations such as auditing the results for authorization decisions authentication decisions in addition to placing information such as active provider information into the audit trail The audit records have their resource class prefixed by the prefix core CSI core will able to audit a large number of items Sybase Control Center for Sybase Unwired Platform 207 Administer Syntax Filter resource classes consist of one or more filter expressions that are delimited by parenthesis Square brackets denote optional values The syntax is keyl value key2 value The allowed keys are ResourceClass Action or Decision This table describes core auditable items provider activate Called when a provider Generated unique pro is activated by CSI The vider identifier Resource ID is the pro vider class name subject authentication provid The result of a provid er er s specific authentica tion request Depend ing on the other provid ers active the actual any CSI request for authen Context ID tication may not reflect this same decision Provider identifier Decision yes no Fa
64. are regular username password credentials they go to LDAP which may authenticate them and set them up with roles from the LDAP groups they belong to Then NativeOS is invoked and if that also succeeds Unwired Platform picks up roles based on the Windows groups they are in LDAP Login and Authorization Modules LDAP login and authorization modules can sometimes share a common configuration However authorizers do not inherit configuration from login modules you configure Configurations must be explicit In the case where both LDAPLoginModule and LDAPAuthorizer are configured e Matching configuration LDAPAuthorizer simply skips the role retrieval e Differing configuration LDAPAuthorizer proceeds with the role retrieval from the configured backend and performs the authorization checks using the complete list of roles from both the login module and itself Even in the case where multiple LDAPLoginModules are configured only one LDAPAuthorizer is required as it compares its configuration with the configuration used for the successful authentication of the user Sybase Control Center for Sybase Unwired Platform 177 Administer Reordering Configured Providers List stacked security providers for a security configuration to identify them as primary or auxiliary providers Authentication authorization or attribution by provider take place in the order in which the providers are listed 1 In the left navigation pane expand th
65. automatic retry occurs or there is very long retry interval 284 Sybase Unwired Platform Deploy To recover from a long retry interval an administrator can unblock a queue currently in retry state so the next work schedule can pick up the blocked item immediately instead of waiting for the retry timeout c Select one of more of the queue items from the same queue type the queue type for all the selected items must be either Transform or Retry d Select one of the following actions e Delete deletes the selected workflow queue item s e Unblock unblocks the selected workflow queue item s that are currently in a retry state e Click OK to confirm the action Sybase Control Center for Sybase Unwired Platform 285 Deploy 286 Sybase Unwired Platform Monitor Monitor Monitor availability status view system and performance statistics and review system data that allow administrators to diagnose the health and security of the runtime Monitored operations include security replication based synchronization messaging based synchronization messaging queue data change notification device notification package user and cache activity These aspects of monitoring are important to ensuring that the required data is collected The critical aspects of monitoring include 1 Setting up a monitoring configuration A monitoring configuration sets the server behavior for writing data to database auto
66. can select more than one package to apply the same change to multiple components 4 Depending on the current status of the package perform one of e Enable if the package listed shows a status of disabled click Enable e Disable if the package listed shows a status of enabled click Disable The package remains disabled until you or another administrator enables it restarting Unwired Server does not enable the package Configuring Synchronization Groups Configure a synchronization group when a collection of MBOs must be synchronized at the same time The synchronization group defines both the logical unit of synchronization and generation frequency for data notifications The latter influences the synchronization frequency for replication synchronization applications which usually need to perform a synchronization event to download the changes associated with the data notification event The synchronization group properties jointly determine the frequency with which data changes are detected and notifications are generated The actual data notification delivery to the application is determined by this equation delivery of data notification cache schedule repeat value or data change notification arrival time synchronization group change 252 Sybase Unwired Platform Deploy detection interval value device s subscription push interval setting There may be an additional 10 second delay because the interna
67. certificate authentica tion remove the JCo properties jco client passwd and jco client user defined for the SAP connection profile in Sybase Control Center SCC eer the login password Password for logging in to the SAP sys Language a a login language ISO two character language code for example EN DE FR or SAP specific single character language code As a result only the first two characters are ever used even if a longer string is en tered The default is EN System Number Indicates the SAP system number SAP system number Identifies the SAP application server Host name of a specific SAP application server Identifies the SAP message server Host name of the message server Sybase Control Center for Sybase Unwired Platform 157 Administer Gateway Host Identifies the SAP gateway host Host name of the SAP gateway Example GWHOST hs0311 Gateway Service Identifies the SAP gateway service Service name of the SAP gateway Example GWSERV sapgw53 R3 Name Name Specifies R 3 name o R 3 name Name Name of the SAP system the SAP Name of the SAP system Server Group Identifies the group of SAP applica Group name of the application servers tion servers External Server Program Identifies the program ID of the ex Path and name of the external RFC ternal server program server program or program ID of a reg istered RFC server program Example TPNAME sap srfcserv E
68. certificate validation when establishing an HTTPS connec tion to the SAP server using the configured URL Set to True only for configuration debugging SAP server certificate Optional name of the file containing the SAP certificate s public key in pse format This is required only when token caching is enabled by setting a SAP SSO token persistence data store value SAP server certificate password Optional password used to access the SAP server certif icate Sybase Control Center for Sybase Unwired Platform 197 Administer Property SAP SSO token persistence data store Optional JNDI name used to look up the data source to Store password Token expiration interval persist the retrieved SSO2 tokens Set to jdbc default to store tokens in the Unwired Server CDB If unconfigured some caching is still done based on the Authentication cache timeout interval property associated with the security configuration setting If you use the default setting you do not need to set SAP SSO token persistence data store SAP server certificate SAP server certificate password or Token expiration interval properties To enable token caching through the SAPSSOTokenLogin Module 1 Set the SAP SSO token persistence data store value to jdbc default Download and install the SAP SSO2 token files See Installing the SAP SSO2Token Files on Unwired Server Hosts in the Security guide Specify the correct value
69. cluster Use this option if SCC and Unwired Platform use different authentication repositories Using different credentials in this step is unnecessary if SCC and Unwired Platform use the same security provider 6 Click OK 7 Mouse over the cluster you want to open click the down arrow and select Manage If you are successfully authenticated the Unwired Platform console appears If authentication fails see Sybase Control Center Issues in the Troubleshooting guide Adding or Updating Unwired Server Registration Properties By default a Sybase Control Center detects and registers clusters and Unwired Server nodes as managed resources of Sybase Control Center automatically the resource entry named localhost is created for the local server upon installation However you may need to manually register other new clusters or nodes or modify existing entries under specific conditions For information on these conditions see When Manual Managed Resource Property Changes Are Needed 1 Choose your action e To register a new resource on the Sybase Control Center menu select Resource gt Register e To update the resource properties on the Sybase Control Center menu select View gt Select gt Perspective Resources view Then in the Name column click EntryName gt Properties 2 Configure any of these properties depending on you initial action e the resource name and type e a description e host name and port of the serve
70. configuration identifies the monitoring database endpoint and determines how long data is stored in the database The configurable monitoring properties are Auto purge configures an automatic purge of the monitoring database to occur on a regular basis Flush threshold determines how often monitoring data is flushed from the server memory for storage in the monitoring database Flush batch size divides flushed data into smaller segments rather than saving all data together according to the flush threshold parameters Monitor database endpoint sets the database to be used for storage of monitoring data See also Monitoring Usage on page 287 System Monitoring Overview on page 288 Monitoring Profiles on page 292 Monitoring Data on page 294 Configuring Monitoring Performance Properties Configure auto purge flush threshold and flush batch size settings to determine how long monitoring data is retained and set a monitoring database to configure where data is stored Prerequisites Depending on the expected level of monitoring activity ensure that the monitoring database is adequately prepared to store monitoring data In the left navigation pane of Sybase Control Center select Monitoring In the right administration pane select the General tab Click Configuration Configure auto purge settings Auto purge clears obsolete data from the monitoring database once it reaches the specified threshold a
71. current settings Optional create a new BlackBerry push configuration a Select New then enter the MDS service URL you recorded b Enter the Name of the configuration c Enter the URL of the MDS connection service service host The URL is in the format http lt DNS or IP address gt lt port number gt The default port is 8080 For information about how to obtain this URL see XX in System Administration Note In a development environment if the BlackBerry simulator and MDS simulator are on different machines enter the URL of the MDS simulator Optional Enter a User name and Password required to access the URL Confirm the password e BES BlackBerry Enterprise Server is selected by default f Optional Click PAP to enable the Push Access Protocol PAP if you are using a Push Proxy Gateway to deliver messages g Click OK d wm Configuring Unwired Server Performance Properties To optimize Unwired Platform performance configure the thread stack size maximum and minimum heap sizes user options and inbound and outbound messaging queue counts 70 Sybase Unwired Platform a Aa we Nme Administer In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the right administration pane select the General tab From the menu bar select Performance Configuration Configure these replication payload properties as required Host N
72. development test environment you must also configure the Unwired WorkSpace on all development computers accessing the development Unwired Server to also save the required certificates to the java keystore Sybase does not recommend that you use mutual authentication for the management port See also e Configuring Security Profiles on page 59 e Configuring SSL Properties on page 60 e Sybase Control Center Communication with Unwired Server Fails on page 337 e Adding or Updating Unwired Server Registration Properties on page 18 Configuring Security Profiles Configure security profiles to secure communication between Unwired Server administration and DCNs Prerequisites Before creating a security profile ensure that you possess digital certificates that have been verified and signed by third party trusted authorities as well as import required certificates in to the Unwired Server keystore Task 1 In the left navigation pane expand the Servers folder and select a server 2 Select Server Configuration 3 In the right administration pane select the General tab 4 From the menu bar select SSL Configuration 5 Create a new Security Profile a Name the security profile b Enter the case sensitive certificate alias for the profile defined in the server keystore c Select the Authentication option 6 Click Save 7 In the server restart dialog click OK 8 Restart the server for these changes to take effect Next
73. e Package Statistics e User Statistics e Cache Statistics See also Purging Monitoring Data on page 295 Exporting Monitoring Data on page 296 Searching Monitoring Data on page 296 Monitoring Data Categories on page 298 Purging Monitoring Data Clear old data from the monitoring database Using the Purge function in Sybase Control Center allows you to perform an ad hoc purge of monitoring data Pei T 5 In the left navigation pane select Monitoring In the right administration pane select the General tab Click Purge Indicate the time period for which you want to delete data by specifying a Start Date Start Time End Date and End Time All monitoring data collected from the start time and date to the end time and date is deleted from the database If you do not specify a start date all data acquired prior to the end date and time is purged Similarly if you do not specify an end date all data collected from the start date until the present time is purged To save the data to file before purging it see Exporting Monitoring Data Click OK A status message appears in the right administration pane indicating that the data purge was successfully completed See also Reviewing System Monitoring Data on page 294 Exporting Monitoring Data on page 296 Searching Monitoring Data on page 296 Monitoring Data Categories on page 298 Sybase Control Center for Sybase Unwired Platform 295 Monitor Exporting Monitor
74. ee Retrieve the results list using the Sybase Control Center monitoring node See also e Monitoring Data Does Not Appear in History Tab on page 339 e Domain Log Data Does Not Appear in History Tab on page 340 e Previously Existing Domain Log Data No Longer Appears on page 341 Previously Existing Domain Log Data No Longer Appears Problem Domain log data that displayed previously no longer appears Explanation By default domain log data is preserved in the database for seven days After that period the data is removed Solution Change the auto purge setting value in Sybase Control Center Auto purge clears obsolete data from the domain log database once it reaches the specified threshold Sybase Control Center for Sybase Unwired Platform 341 Troubleshoot the Sybase Control Center 1 In the left navigation pane expand the Domains folder and select the default domain 2 Select Log 3 In the right administration pane select the Settings tab 4 Click Configuration 5 In the auto purge section ensure that Enable auto purge configuration is selected 6 Enter the length of time in days to retain domain log data before it is purged 7 Restart the server 8 Retrieve the results list using the Sybase Control Center domain log node See also e Monitoring Data Does Not Appear in History Tab on page 339 e Domain Log Data Does Not Appear in History Tab on page 340 e Previously Existing Monitoring Data No Longer Appear
75. follows e Replication last synchronization request time stamp e Messaging last synchronization message time stamp Error History Cleanup Removes historical data on MBO data refresh and oper ation replay failures which result from system or appli cation failures System failures may include network problems credential issues and back end system failure Application failures may include invalid values and non unique data Note Only error messages are removed 102 Sybase Unwired Platform Administer Option Description S Client Log Cleanup Removes client log records that have already been synchronized to the device or are no longer associated with active users Synchronization Cache Cleanup Removes logically deleted rows in the cache that are older than the oldest synchronization time on record in the sys tem Synchronization activity for all clients establish the oldest synchronization time This cleanup task also re moves unused or stale partitions 4 Click Properties 5 In the Task Properties dialog select the Schedule tab and set the appropriate options e Schedule repeat select how often the schedule should run Options are hourly daily custom and never e If you select hourly or daily specify e Start date select the date and time the automated cleanup should begin Use the calender picker and 24 hour time selector End date select the date and time the automated clean
76. for Sybase Unwired Platform 245 Deploy 3 Select a Deployment Mode The deployment mode determines how the deployment process handles the objects in a deployment unit and package Which value you choose depends on whether or not a package of the same name already exists on Unwired Server Allowed values are e UPDATE updates the target package with updated objects After deployment objects in the server s package with the same name as those being deployed are updated By default deploymentMode is UPDATE e VERIFY do not deploy package Only return errors if any Used to determine the results of the UPDATE deploy mode If the deployment mode is specified both in the descriptor file and the command line the command line deploymentMode option override the deployment mode specified in the descriptor file 4 Ifyou did not choose a deployment archive as your deployment file you may browse and select an optional deployment Descriptor File Click Next Select a Domain to deploy the package to Select a Security Configuration for the package Click Next The Configure Role Mapping page appears O N A A See also e Setting the Mapping State on page 169 Deployment Archives An archive is produced after a developer creates a package profile and executes a build on a package This archive can only be created in the Eclipse edition of Unwired WorkSpace In Unwired WorkSpace a developer executes a build proce
77. from the server to the messaging based synchronization application Sybase recommends a choose a value that represents at least 50 of active devices However if you are running 32 bit operating system do not exceed a value of 100 of active devices Subscribe Bulk Load Thread Pool Size the maximum number of threads allocated to initial bulk load subscription operations The default value is five Setting the thread pool size too high can impact performance Note If you increase either queue count property ensure you also increase the MaxThread property in the lt hostname gt _iiopl properties file 7 Click Save Sybase Control Center for Sybase Unwired Platform 71 Administer See also e General Server on page 58 e Replication on page 64 e Messaging on page 67 e Saving and Refreshing an Unwired Server Configuration on page 72 e Reviewing Pending Changes on page 73 e Viewing Unwired Server Properties on page 74 Saving and Refreshing an Unwired Server Configuration Refreshing an Unwired Server configuration displays the latest effective configuration information After successfully saving a server configuration refresh the configuration to display the most recent updates To commit these changes to the server restart the server before saving subsequent updates The refresh function must be used in conjunction with a server restart for the displayed configuration to be applied If you refresh the configuration in be
78. given time only one customization resource bundle can be assigned to an application connection or application connection template The most recent assignment replaces a previous assignment You must log in as an SUP Platform Administrator 1 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab 2 Select one application and click Properties In the dialog select the Customization Resource Bundles tab 3 Optional Click Refresh to update the list of deployed customization resource bundles for this application 4 Optional Add another customization resource bundle to the list a Click Add b Inthe file dialog navigate to and select the customization resource bundle JAR file and click OK The name and version of the newly deployed customization resource bundle is added to the list c Optional In the Confirm dialog select one or more check boxes to assign the newly deployed bundle to application connections or application connection templates with the same application ID If no check box is selected there is no automatic assignment Note You can make these assignments at a later time 5 Optional Add another customization resource bundle to the application 218 Sybase Unwired Platform Administer 6 Click OK Assigning a Customization Resource Bundle to a Connection and Template Assign a customization resource bundle to an
79. individual application connection and application connection template 1 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab 2 Select the Application Connections or Application Connection Templates tab 3 Select an application connection user or application connection template depending on the tab selected and click Properties 4 Select Application Settings 5 Select a value from Customization Resource Bundles These are customization resource bundles that are deployed to the selected application identifier To unselect a customization resource bundle select an empty item 6 Click OK Assigning a Customization Resource Bundle to All Connections Associated with an Application Assign a customization resource bundle to all application connections and application connection templates associated with a specific application identifier 1 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab 2 Select one application and click Properties In the dialog select the Customization Resource Bundles tab 3 Optional Click Refresh to update the list of deployed customization resource bundles for this application 4 Select one customization resource bundle to enable the Assign and Unassignbuttons 5 Click Assign to launch the dialog The list of assignabl
80. jdbc Set isDownloadZipped to true to save the file to lt UnwiredPlat form install gt lib jdbc and unzip the archived copy lt URL gt Replace lt URL gt with the URL from which the driver can be downloaded Sybase Control Center for Sybase Unwired Platform 151 Administer Language Max Idle Time For those interfaces that support lo calization this property specifies the language to use when connect ing to your target database When you specify a value for this property Unwired Server e AllocatesaCS_LOCALE struc ture for this connection Sets the CS_SYB_LANG value to the language you specify Sets the Microsoft SQL Server CS_LOC_PROP connection property with the new locale in formation Unwired Server can access Unicode data in an Adaptive Server 12 5 or later or in Unicode columns in Adaptive Server 12 5 or later Un wired Server automatically converts between double byte character set DBCS data and Unicode provided that the Language and CodeSet pa rameters are set with DBCS values Specifies the number of seconds an idle connection remains in the pool before it is dropped lt language gt Replace lt language gt with the language being used lt int gt If the value is 0 idle connections remain in the pool until the server shuts down The default is 60 152 Sybase Unwired Platform Administer Max Pool Size Max Wait Time Max Statements Min Po
81. list Users who have attributes in this comma delimi ted list are automatically granted access to roles whose names are equal to the attribute value For example if the value of this property is depart ment and user s LDAP record has the following values for the department attribute sales consulting then the user will be granted roles whose names are sales and consulting The behavior when a referral is encountered The valid values are those dictated by LdapContext moms mon for example follow ignore throw The DIGEST MDS bind authentication identity format 186 Sybase Unwired Platform Administer Property Default Value UseUserAccountContro For ActiveDirectory When this property is set to true the UserAc 1Attribute true countControl attribute is used for detecting disa bled user accounts account expirations password expirations and so on ActiveDirectory also uses this attribute to store the above information controlFlag optional When you configure multiple Authentication pro viders use controlFlag for each provider to con trol how the authentication providers are used in the login sequence Note For more information see controlFlag At tribute Values Note controlFlag is a generic login module op tion rather than an LDAP configuration property EnableLDAPConnection Enables LDAP connection tracing The output is Trace logged to a file in temp directory The location of
82. log data in multiple subsystems using the same search condition The same condition is combined by common type filters and time 124 Sybase Unwired Platform Administer range This provides a tool for correlating activity across subsystems useful for analyzing and troubleshooting For example you could create a common filter for Application ID such as Application ID appid select the ProxyRequestResponse tab and enter the filter information retrieve the data then select Correlated mode and switch to another tab such as ProxyPush In the left navigation pane of Sybase Control Center select Domain Under the domain node select Log In the right administration pane select the General tab Select the subsystem tab such as Synchronization To select or set up a special filter select Show filter To filter based on the date and time enter a Start date End date Start time End time Ss Ss or 7 Optional Select the columns to display from the drop down list such as Application ID Application Connection Id User and Thread 8 Click Retrieve to retrieve the logs The table is populated with log data 9 Select Correlated mode and select the common type of log filters to use 10 Switch to another subsystem tabs The data is refreshed using the same criteria from the common type of log filters and time range specified 11 Use the data to trace application activity across subsystems See also e Supporte
83. many perspectives as you need and customize them to monitor and manage your resources Perspectives allow you to group resources ways that make sense in your environment by location department or project for example physical role A security provider group or role that is used to control access to Unwired Server resources Problems view In Eclipse the Problems view displays errors or warnings for the Mobile Application Project provisioning The process of setting up a mobile device with required runtimes and device applications Depending on the synchronization model used and depending on whether or not the device is also an Afaria client the files and data required to provision the device varies pull synchronization Pull synchronization is initiated by a remote client to synchronize the local database with the cache database On Windows Mobile pull synchronization is supported only in replication applications push synchronization Push is the server initiated process of downloading data from Unwired Server to a remote client at defined intervals or based upon the occurrence of an event queue In flight messages for a messaging application are saved in a queue A queue is a list of pending activities The server then sends messages to specific destinations in the order that 366 Sybase Unwired Platform Glossary they appear in the queue The depth of the queue indicates how many messages are wait
84. maximum amount of time Unwired Synchronization Time Server took to complete a synchronization request Time at Maximum Minimum The time at which the fastest or slowest synchronization is com Synchronization Time pleted Total Operation Replays The total number of operation replays performed by user of mobile business objects MBOs Total Errors The total number of errors that took place across all synchroniza tions Total Devices The total number of devices involved in synchronization This total includes the same user multiple times if he or she has multiple devices The value comprises individual devices and does not count multiple synchronizations requested by the same device Messaging User Statistics Messaging user statistics reflect the synchronization activity of a group of messaging based synchronization users belonging to a specified security configuration These statistics include general activity related information on a per user basis These key indicators monitor messaging users Sybase Control Center for Sybase Unwired Platform 315 Monitor Total Devices The total number of devices involved in synchronization This total includes the same user multiple times if he or she has multiple devices The value comprises individual devices and does not count multiple synchronizations requested by the same device Average Minimum Maximum The average minimum or maximum amount of time Unwired Message Processi
85. multiple synchronizations requested by the same device Total Rows Sent The total number of rows sent during package synchroniza tion Total Rows Received The total number of rows received during package synchro nization Total Errors The total number of errors that took place across all syn chronizations Total Bytes Received The total number of bytes uploaded from clients to Unwired Server Total Bytes Sent The total number of bytes downloaded by clients from Un wired Server Average Minimum Maximum Syn The average minimum or maximum amount of time Un chronization Time wired Server took to finish a complete synchronization Time at Minimum Maximum Syn The time at which the shortest or longest synchronization chronization Time completed Total Synchronization Requests The total number of sync requests initiated by a client Total Operation Replays The total number of operation replays performed by clients on MBOs Messaging Package Statistics Messaging package statistics consist of key performance indicators KPIs that reflect the overall function of the application environment at the cluster or domain level The statistics highlight key totals and identify average minimum and maximum values for primary activities Note These KPIs are not applicable at the MBO level e Total Subscription Commands e Total Devices These key indicators monitor messaging packages Sybase Control Center for Sybase Unwire
86. need an SAPGUI because they try to send screen output to the client while executing Generates an SSO2 ticket for the user after login to allow single sign on If RfcOpenConnection succeeds you can retrieve the ticket with RfcGet PartnerSSOTicket and use it for ad ditional logins to systems supporting the same user base Four digit SAP code page number 0 no debugging 1 attach a visible SAPGUI and break at the first ABAP statement of the invoked function module 0 no SAPGUI 1 attach an invisible SAPGUI which receives and ignores the screen output 2 attach a visible SAPGUI For values other than 0 a SAPGUI needs to be installed on the machine where the client program is running This can be either a Windows SAPGUI or a Java GUI on Linux Unix systems 0 do not generate SSO2 ticket 1 generate SSO2 ticket Sybase Control Center for Sybase Unwired Platform 159 Administer Use Cookie Version 2 Unwired Platform sets this property Unwired Platform uses the user and when a client uses an SAP Cookie password properties to pass these val Version 2 SSO2 as the login cre ues dential User MYSAPSSO2 Password Base64 encoded ticket Use X509 Unwired Platform sets this property Unwired Platform uses the user and when a client uses an X509 certificate password properties as follows to pass as the login credential certificate values User X509CERT Password Base64 encoded ticket
87. of synchronization completed The incidence of errors during this request true or false Domain The domain to which the package involved in synchronization belongs Table 19 Summary view information Total Rows Sent The total number of rows sent during package synchronization Total Operation Replays The total number of operation replays performed by clients during synchronization Total Bytes Sent The total amount of data in bytes downloaded by clients from Unwired Server during synchronization Sybase Control Center for Sybase Unwired Platform 301 Monitor Total Bytes Received The total amount of data in bytes uploaded to Unwired Server by clients during synchronization Start Time The date and time that the synchronization request was initiated Total Synchronization Time The amount of time taken to complete the synchronization Total Errors The total number of errors that occurred for the package during synchronization Domain The domain to which the package involved in synchronization belongs Replication Performance Statistics Replication performance statistics consist of key performance indicators KPIs that reflect the overall functioning of the application environment Performance monitoring highlights key totals and identifies average minimum and maximum values for primary activities These calculations are dynamic and are based on the data currently available in monitoring database for th
88. of the supported audio data formats See the iOS developer documentation Acceptable values true and false Default true e Badges the badge of the application icon Acceptable values true and false Default true e Alerts the iOS standard alert Acceptable values true and false Default true e Enabled indicates if push notification using APNs is enabled or not Acceptable values true and false Default true See also e Configuring Messaging Subscription Settings on page 268 Application Settings Application settings display details that identify the Application Identifier Domain Security Configuration and Customization Resource of an application connection template e Automatic Registration Enabled the value is set to True when the application connection registration is carried out automatically e Application Identifier the application identifier registered on SCC e Customization Resource Bundles the application configuration customization resource bundles associated with the application Values include e A single name such as Appmc 1 2 1 indicates a single customization resource bundle e Astring of asterisks indicates multiple application connections the property values are the same but the customization resource bundle values are different e Blank means no customization resource bundles are assigned Note Application configuration is only used for OData SDK clients Android
89. of these hourly or daily frequencies according to the schedule and range of time you configure The Schedule tab in the Cache Property dialog displays options appropriate for configuring this type of schedule 1 Select either Hourly or Daily as the Schedule Repeat criteria 2 Optional If you want to set a range to control which days the schedule refresh runs configure a start date and time an end date and time or day of week if applicable e Select Start Date to set a date for which the first execution of the scheduled refresh is performed To be more specific you can also select Start Time to specify a start time If you do not set a start date and time then by default the date and time that Unwired Server starts is used Select End Date to set a date that ends the repeating refresh transactions for a package To be more specific you can also select End Time to specify an end time An end date and time are exclusive This means that a refresh transaction runs up to but does not include the end time If you do not set an end date and time then by default the date and time that Unwired Server stops is used e Select Specify Week Days to select the days of the week that the refresh transaction runs This means that for the days you select the refresh runs every week on the day or days you specify A weekday is inclusive This means that any day you choose is included in the frequency All others are excluded For example
90. older than the specified time interval is flushed from the console display Enter the desired duration adjacent to Minutes The default is 5 Either rows or time interval domain log data is flushed from the console display according to whichever value is reached first either the specified number of rows or the specified time interval Enter the desired rows and duration adjacent to Rows and Minutes respectively 7 Retrieve the results list using the Sybase Control Center domain log node See also e Monitoring Data Does Not Appear in History Tab on page 339 e Previously Existing Monitoring Data No Longer Appears on page 341 e Previously Existing Domain Log Data No Longer Appears on page 341 Previously Existing Monitoring Data No Longer Appears Problem Monitoring data that displayed previously no longer appears Explanation By default monitoring data is preserved in the database for seven days After that period the data is removed Solution Change the auto purge setting value in Sybase Control Center Auto purge clears obsolete data from the monitoring database once it reaches the specified threshold In the left navigation pane select Monitoring In the right administration pane select the General tab Click Configuration In the auto purge section ensure that Enable auto purge configuration is selected Enter the length of time in days to retain monitoring data before it is purged Restart the server Pa de
91. on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 336 Sybase Unwired Platform Troubleshoot the Sybase Control Center Poor Sybase Control Center Performance after Upgrade Problem After upgrading to the latest version of Sybase Unwired Platform Sybase Control Center performance is poor Explanation This may indicate that Flash Player cache from the previous version of Sybase Control Center is filled and slowing down performance 1 Navigateto C Documents and Settings username Application Data Macromedia Flash Player SharedObjects
92. operation An MBO operation can be invoked from a client application to perform a task for example create delete or update data in the EIS MBO relationship MBO relationships are analogous to links created by foreign keys in a relational database For example the account MBO has a field called owner_ID that maps to the JD field in the owner MBO Define MBO relationships to facilitate e Data synchronization e EIS data refresh policy messaging based synchronization A synchronization method where data is delivered asynchronously using a secure reliable messaging protocol This method provides fine grained synchronization synchronization is provided at the data level each process communicates only with the process it depends on and it is therefore assumed that the device is always connected and available See a so synchronization messaging database The messaging database allows in flight messages to be stored until they can be delivered This database is used in a messaging based synchronization environment The messaging database is part of the Unwired Platform data tier along with the cache cluster and monitoring databases mobile application A Sybase Unwired Platform mobile application is an end to end application which includes the MBO definition back end data connection attributes operations and relationships the generated server side code and the client side application code 364 Sybase Un
93. operations For each security configuration platform and domain administrators can manage logical role mappings at the package level or at a domain level Use the corresponding domain or package node in the left navigation pane to configure role mappings accordingly Selecting a Security Configuration for a Package Designate a security configuration for a package in Sybase Control Center This is a required step during package deployment but you can later change the security configuration The administrator must create a security configuration in the cluster and assign it to the domain where the package is deployed before the deployer can assign the security configuration to the package 1 In the left navigation pane expand the Packages folder and select the package to configure 2 In the right administration pane click the Settings tab 3 Select a security configuration The security profiles that appear in this list have been created by a platform administrator and assigned to the domain 4 Click Save Mapping Roles Configure role mapping to authorize client requests to access MBOs and operations For each security configuration platform and domain administrators can manage logical role mappings at the package level or at a domain level Use the corresponding domain or package node in the left navigation pane to configure role mappings accordingly Set an appropriate mapping state for each logical role The state you choo
94. package during syn chronization The domain to which the package involved in synchronization belongs Messaging Performance Statistics Messaging performance statistics consist of key performance indicators KPIs that reflect the overall functioning of the application environment Performance monitoring highlights key totals and identifies average minimum and maximum values for primary activities These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period All values in this table totals period you indicate averages maximums minimums apply to the specific time KPI Description S Total Messages Total Distinct Devices Total Distinct Users The total number of messages sent between the server and clients during synchronization The total number of devices involved in synchronization This total includes the same user multiple times if he or she has multiple devices The value comprises individual devices and does not count multiple synchronizations requested by the same device The total number of users who initiated synchronization requests This value comprises individual users and does not count multiple synchronizations requested by the same user if he or she uses multiple devices 306 Sybase Unwired Platform Monitor Average Minimum Maximum The average minimum or maximum number of users involved in Concurrent Users s
95. page 299 e Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Device Notification Statistics on page 310 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Data Change Notification History Statistics Historical information for data change notifications DCNs consists of past notification details for monitored packages Detailed data provides specific information on past notification activity for packages and identifies which server data was affected Details about past notification events are organized into these categories Category Description The domain to which the package affected by the DCN belongs The name of the package containing data changes The name of the MBO to which the notification applied The date and time that Unwired Server received the DCN The time that Unwired Server used to process the DCN Data Change Notification Performance Statistics Data change notification DCN performance statistics consist of key performance indicators that reflect the efficiency of notification processing by Unwired Server Performance monitoring highlights key totals and identifies average minimum and maximum values for primary activities These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period All values in this table totals averages maximums minimums apply to the specific
96. pane click Workflows gt lt Workflow_Package gt lt Workflow_Version gt 2 In the right administration pane click the Context Variables tab 3 Select the context variable to configure then click Modify SupUser The valid mobile workflow application user ID that Unwired Server uses to authenticate the user Depending on the security configu ration Unwired Server may pass that authen tication to an EIS SupUnrecoverableErrorRetryTimeout After sending a JSON request to Unwired Server if you receive an EIS code that indi cates an unrecoverable error in the response log the mobile workflow client throws an ex ception A retry attempt is made after a retry time interval which is set to three days by default Select this property to change the retry time interval SupThrowCredentialRequeston401Error The default is true which means that an error code 401 throws a CredentialRe questException which sends a cre dential request notification to the user s inbox If this property is set to false error code 401 is treated as a normal recoverable exception Sybase Control Center for Sybase Unwired Platform 281 Deploy SupRecoverableErrorRetryTimeout After sending a JSON request to Unwired Server if you receive an EIS code that indi cates a recoverable error in the response log the mobile workflow client throws an excep tion A retry attempt is made after a retry time interval which is set to 15 minutes by defau
97. period of time or disabling the purging of statistics or alert history e Changing the purge frequency and other options might affect Sybase Control Center performance Note If you configure purging as part of a scheduled backup of the repository disable automatic purging on the Size Management tab Sybase Control Center for Sybase Unwired Platform 29 Get Started From the main menu bar select Application gt Administration Select Repository Click the Size Management tab A U NN To turn automatic purging on or off click Automatically purge the repository periodically Turn this option off if purging is configured as part of your scheduled full or incremental backups 5 Click purge options to turn them on or off e Purge statistics e Purge alert history 6 In Purge data older than enter the number of days after which to purge repository data 7 Click Apply then OK See also e Scheduling Backups of the Repository on page 26 e Modifying the Backup Schedule on page 27 e Forcing an Immediate Backup on page 27 e Restoring the Repository from Backups on page 28 Sybase Control Center Console The console is acommand line interface for displaying details about the status of the Sybase Control Center server and its subsystems When you use the scc command to start Sybase Control Center it displays start up messages and then displays the console prompt Note The console prompt does not appear if you start
98. project and a server package Therefore all MBOs that you deploy from one project to the same server are deployed to the same server package deployment archive In Unwired WorkSpace a deployment archive is created when a developer creates a package profile and executes the build operation Building creates an archive that contains both a deployment unit and a corresponding descriptor file A Sybase Control Center for Sybase Unwired Platform 361 Glossary deployment archive can be delivered to an administrator for deployment to a production version of Unwired Server deployment descriptor A deployment descriptor is an XML file that describes how a deployment unit should be deployed to Unwired Server A deployment descriptor contains role mapping and domain connection information You can deliver a deployment descriptor and a deployment unit jointly called a deployment archive to an administrator for deployment to a production version of Unwired Server deployment mode You can set the mode in which a mobile application project or mobile deployment package is deployed to the target Unwired Server deployment profile A deployment profile is a named instance of predefined server connections and role mappings that allows developers to automate deployment of multiple packages from Sybase Unwired WorkSpace to Unwired Server Role mappings and connection mappings are transferred from the deployment profile to the deployment un
99. properties login password host name IP address or port number ensure that you reauthenticate after making the changes e Jetty caching in Sybase Control Center prevents the console from displaying the server tree This is indicated by 404 errors in both the console URL and lt UnwiredPlatform_InstallDir gt SCC X_X services EmbeddedWebContainer log http service 1log the HTTP access log Solution 1 Close Sybase Control Center 2 Stop Sybase Control Center X X Service 3 Delete the contents of lt UnwiredPlatform_InstallDir gt SCC X_X services EmbeddedWebContainer container Jetty X X XX work 4 Restart Sybase Control Center X_X service Scenario 2 The right administration pane shows an Authentication has failed error message If this is the case one of the following explanations may apply e You have not performed the Authenticate step in Sybase Control Center after registering the resource or changing their credentials Solution In the Perspective Resources view right click the server name and select Authenticate In the default configuration if you have used supAdmin to log in to Sybase Control Center select Use my current SCC login e The server IP may have changed Solution Update server resource properties and repeat the Authenticate step described above See the topic Sybase Control Center Fails to Start Scenario 3 The right administration pane shows a Connection unknown Ensure Server
100. properties dialog or Apply to apply the change and leave the dialog open See also e Configuring Memory Usage on page 15 Manually Opening the Unwired Platform Console If the Unwired Platform administration console does not appear automatically you may need to manually open it in Sybase Control Center SCC Once open you can then use the Unwired Platform administration console to manage the Unwired Server enabled mobile environment Prerequisites Before managing a cluster ensure that the login has SCC administration privileges Task 1 Inthe SCC menu select View gt Open gt Resource Explorer 2 From the list of resources select the cluster you want to manage 3 From the Resource Explorer menu bar click Resources gt Add Resources to Perspective The Unwired Server is added to the Perspective Resources window 4 In the Perspective Resources window mouse over the cluster you want to manage click the down arrow and select Authenticate 5 To authenticate against the cluster select one of these Sybase Control Center for Sybase Unwired Platform 17 Get Started Use my current SCC login SCC uses the administrator s initial SCC login credentials to establish a connection to the Unwired Platform cluster Use this option if you have already mapped the SCC administrator role to the SUP administrator role e Specify different credentials enter a new user name and password specifically for logging in to this
101. synchronization click Lock e If the connection is currently locked and you want to enable synchronization click Unlock 4 In the confirmation dialog click OK Application Connection Templates An application connection template is a model or pattern used to standardize connection properties and values for a specific application connections so that they can be reused A template allows you to quickly create actual application connections Application Connection Templates are automatically created at the MBO package deployment time with the key properties already set based on the MBO package deployment settings Commonly used properties include the application ID security configuration used for automatic on boarding domain used to synchronize with the MBO packages of that application In addition to those settings other properties such as those in Connections and Security Settings inherit default values based on the server configuration Those values are automatically propagated to the client application and used as the default values Administrators must ensure that those settings are accurate for a production deployment if not modify them as required to meet the connection needs of various applications Additionally two built in templates are also provided if you want to customize templates beyond those created from development property values e Default Registers application connections without an application ID Use
102. the Domains node Packages must also be mapped to a security configuration at deployment role mapping can be configured at a later time Roles are used for MBOs and operations during development to indicate authorization requirements These roles are enforced by Unwired Server At deployment or after deployment these logical roles can be mapped to physical roles to restrict which users have access to MBOs and operations Roles assigned at the MBO level are separate from operation level roles However package level role mapping overrides domain level role mapping If the same package is deployed to multiple domains and associated with the same security configuration then the domain level role mapping is shared 8 Sybase Unwired Platform Get Started System Monitoring Overview Not applicable to Online Data Proxy The goal of monitoring is to provide a record of activities and performance statistics for various elements of the application Monitoring is an ongoing administration task Use monitoring information to identify errors in the system and resolve them appropriately This data can also be shared by platform and domain administrators by exporting and saving the data to a CSV or XML file The platform administrator uses Sybase Control Center to monitor various aspects of Unwired Platform Monitoring information includes current activity historical activity and general performance during a specified time period You can monito
103. the dialog 8 e Manually starting Sybase Control Center by command line script a Enter the start command lt UnwiredPlatform_InstallDir gt SCC X_X bin scc bat e Manually stopping Sybase Control Center by command line script a Enter the stop command lt UnwiredPlat form_InstallDir gt SCC X_X bin scc bat stop Note You can use scc bat stop only to stop an SCC that was manually started with scc bat it cannot stop the SCC windows service Cleaning Up the Flash Player Cache Sybase recommends you clean up the Flash Player cache after upgrading to the latest version of Sybase Control Center This is needed if you have used a previous version of Sybase Unwired Platform on the same machine This cleanup is only required once Sybase Control Center for Sybase Unwired Platform 11 Get Started 1 Navigateto C Documents and Settings username Application Data Macromedia Flash Player SharedObjects 2 Delete all files under this folder Note Alternatively go to the following link from a browser Attp www macromedia com support documentation en fashplayer help settings_manager07 html Use the Website Storage settings panel to change storage capacity or delete Websites to clean up the cache Getting Started with Production Clusters Get started using Sybase Control Center in production clusters of Unwired Platform Follow steps to configure and prepare Sybase Control Center for Unwired Platform use 1 Getting Started
104. the username password but no token Note The HttpAuthenticationLoginModule allows token validation by connecting to an HTTP server capable of validating the token specified in the HTTP header and cookie set in the session Table 15 HttpAuthenticationLoginModule configuration options Configuration Option Default Value URL None The HTTP S URL that authen ticates the user For single sign on this is the server URL from which Unwired Server acquires the SSO cookie token 200 Sybase Unwired Platform Administer Configuration Option Default Value Disable certificate validation False Optional The default is false If set to true disables certificate validation when establishing an HTTPS connection to the SWS using the configured URL Set to true only for configuration debugging SSO cookie name None Optional A name of the cookie that is set in the session between the LoginModule and the SWS and holds the SSO token for single sign on The provider looks for this cookie in the con nection to the SWS If found it is added to the authenticated subject as a named credential The authentication provider ig nores the status code when a SSO cookie is found in the ses sion If the cookie is found au thentication succeeds regard less of the return status code Roles HTTP header None Optional The name of an HTTP header that the server may return The header value contains a comma separated list of ro
105. these property values and click e User name user name for RSOE authentication on the Web server Relay Server host e Password password for RSOE authentication on the Web server To remove credentials from the list select the corresponding user name then click X 3 Click Next Define Server Farms and Cluster Nodes Set connection properties for the Unwired Server cluster and its constituent nodes Repeat these steps to add or remove multiple Unwired Server clusters as needed 1 Define the Unwired Server cluster a Specify these property values e Farm ID a string that identifies the Unwired Server cluster for which the Relay Server manages requests This property is case sensitive and it must match the value in the Outbound Enabler configuration e Type the type of request managed by the Relay Server Replication or Messaging protocol e Optional Description user definable description of the Unwired Server cluster 52 Sybase Unwired Platform Administer b Click c Repeat steps 1 and 2 to add multiple Unwired Server clusters d To delete a configured Unwired Server cluster select it in the list then click the X button 2 Identify each Unwired Server instance in the cluster a Select an existing Unwired Server cluster b Specify these property values e Node ID a string that identifies the Unwired Server in the cluster This property is case sensitive and it must match
106. this table to help you configure properties for one or more of the supported LDAP providers When configuring modules or general server properties in Sybase Control Center note that properties and values can vary depending on which module or server type you configure Property Default Value ServerType None Optional The type of LDAP server you are con necting to sunone5d SunOne 5 x OR iPlanet 5 x msad2k Microsoft ActiveDirectory Win dows 2000 nsds4 Netscape Directory Server 4 x openldap OpenLDAP Directory Server 2 x The value you choose establishes default values for these other authentication properties RoleFilter UserRoleMembership RoleMemberAttributes AuthenticationFilter DigestMD5Authentication UseUserAccountControl Sybase Control Center for Sybase Unwired Platform 179 Administer Property Default Value ProviderURL ldap local host 389 DefaultSearchBase SecurityProtocol The URL used to connect to the LDAP server Without this URL configured Unwired Server cannot contact your server Use the default value if the server is Located on the same machine as your product that is enabled with the common security in frastructure e Configured to use the default port 389 Otherwise use this syntax for setting the value ldap lt hostname gt lt port gt The LDAP search base that is used if no other search base is specified for authentication roles attribution and self reg
107. this window require a server restart before they take effect In the left pane click the Unwired server you are currently logged into Click Pending Changes Review all listed changes that are pending If the changes are valid click Restart to commit the changes wk wWN D A confirmation message to continue appears Confirm that you want to restart the server 6 Review Unwired Server status messages on the General tab to ensure that the server has restarted and changes have been committed successfully If the update is successful the bolded text and asterisk are also removed from the respective server name in the left navigation pane See also e General Server on page 58 e Replication on page 64 e Messaging on page 67 e Configuring Unwired Server Performance Properties on page 70 e Saving and Refreshing an Unwired Server Configuration on page 72 e Viewing Unwired Server Properties on page 74 Applying Multiple Unwired Server Configuration Changes A server restart writes the changes made in Sybase Control Center to the appropriate Unwired Server configuration file To apply multiple server configuration changes with a single server restart you cannot make consecutive conflicting updates or refresh the configuration in between saved changes Consider these important points when applying multiple changes to an Unwired Server configuration e Failure to save a configuration change prior to restarting Unwired Ser
108. time period you indicate Sybase Control Center for Sybase Unwired Platform 309 Monitor Key performance indica Description tor Total Notifications The total number of notifications sent by the enterprise information system to Unwired Server Average Minimum Maximum The average minimum or maximum amount of time Unwired Processing Time Server took to process a DCN Time at Minimum Maximum The time of day at which the shortest or longest DCN processing Message Processing Time event completed Time of Last Notification Re The time at which the most recent DCN was received by Unwired ceived Server MBO with Minimum Maxi The name of the package and associated mobile business object mum Notification Processing MBO with the shortest or longest notification processing time Time Device Notification Statistics Device notification statistics provide data about the occurrence and frequency of notifications sent from Unwired Server to replication synchronization devices Historical device notification monitoring reports on the packages synchronization groups and devices affected by replication payload synchronization requests in a given time frame Performance related device notification data provides a general indication of the efficiency of notification processing and the total demand of synchronization requests on the system See also e Security Log Statistics on page 298 e Replication Statistics on page 299 e
109. time period specified appears in the administration console See also Reviewing System Monitoring Data on page 294 Purging Monitoring Data on page 295 Exporting Monitoring Data on page 296 Monitoring Data Categories on page 298 Viewing Package Level Cache Statistics Use the package tree to view cache statistics at the package cache group or mobile business object MBO level The package tree allows for a granular view of data in all cache statistic categories except for domain level data Domain level data instead uses the Filter by Domain search functionality 1 In the left navigation pane select Monitoring 2 In the right administration pane select Cache Statistics From the cache feature drop down list select one of the following depending on the type of data and level of granularity you require e Domain level e Package level e Package level cache group e Package level MBO Select Show Package Tree Sybase Control Center for Sybase Unwired Platform 297 Monitor The tree view appears on the left side of the right administration pane 5 In the tree view click the package cache group or MBO for which you want to view monitoring data The monitoring data displays in the monitoring console You can further filter data by specifying a time period in the search panel for package level cache performance and package level MBO status only Monitoring Data Categories Monitoring data is organized acco
110. to the sub UNIFIED scription ID of the device and messaging click either Suspend or Resume subscrip tions DOE C 270 Sybase Unwired Platform Deploy Subscrip Description Summary Package tion task type Resynchron Reactivate subscriptions to a Check the box adjacent to the sub DOE C ize deployed package scription ID of the device and If a DOE C subscription does click ReSyne not respond to the SAP DOE quickly enough the DOE may mark that subscription s queues as blocked and stop sending messages to the DOE C Re synchronize to resume commu nication from the DOE to the DOE C subscription Removes subscriptions that are Select the subscription click UNIFIED no longer referenced by any ac Purge and then select the criteria messaging tive users subscrip tions UNIFIED replication subscrip tions Purging Inactive Package Subscriptions Manually Purge subscriptions for that have been inactive and remove them from the cache database as well as Sybase Control Center s management view Note Devices for which you have purged subscriptions cannot perform any operations Only purge those subscriptions that are inactive for a long period of time In the left navigation pane expand the Domains folder and select a domain Navigate to the Packages folder and select a subscription In the right pane select the Subscriptions tab Select the application payload used repl
111. to trust a single certificate or all of them Configuring RSOE Start Options Configure start options for RSOE 1 Enable an option a Check the box that corresponds to each name b Set a value If you check the box but set no value for the option the default is used 2 Click OK 3 Ensure the process starts by checking the Status column of the Outbound Enablers tab Generating the Relay Server Outbound Enabler Configuration File To quickly and easily replicate a common Outbound Enabler RSOE configuration to multiple hosts generate an RSOE configuration file Administrators can use Sybase Control Center to configure an initial RSOE for development Once a configuration proves valid and stable the administrator can generate the RSOE configuration file then use regRelayServer bat to apply it to Unwired Server hosts In the navigation pane click the Unwired Server cluster name In the administration pane click the Relay Servers tab Click Generate Choose Outbound enabler configuration XML file then click Next Select an output target for the file Click Finish AMP Ye yy Managing Configured RSOEs Manage RSOE instances you have configured Retrieving RSOE Logs You can retrieve one RSOE log at a time from the Unwired Server host and copy it to another location You cannot retrieve an empty RSOE log file 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 Inthe admi
112. to validate user credentials using NTProxy Windows Native OS Access these properties from the Authentication tab of the Security node in Sybase Control Center Table 9 Authentication properties Properties Default Value Extract Domain From User true If set to true the user name can name contain the domain in the form of lt username gt lt domain gt If set to false the default domain described below is always used and the supplied user name is sent to through SSPI untouched Default Domain The domain for the host com Specifies the default host name puter of the Java Virtual Ma if not overridden by the a spe chine cific user name domain Default Authentication Server The authentication server for The default authentication serv the host computer of the Java er from which group member Virtual Machine ships are extracted This can be automatically determined from the local machine environment but this property to bypass the detection step useFirstPass If set to true the login module attempts to retrieve only the user name and password from the shared context It never calls the callback handler tryFirstPass If set to true the login module first attempts to retrieve the user name and password from the shared context before attempt ing the callback handler clearPass If set to true the login module clears the user name and pass word in the shared context when calling either commit or abort
113. with Unwired Server failed appears Explanation Sybase Control Center cannot connect to the Unwired Server and displays this error message To confirm this issue open the Sybase Control Center lt SCC_HOME gt log gateway log and look for org omg CORBA COMM_FAILURE Sybase Control Center for Sybase Unwired Platform 337 Troubleshoot the Sybase Control Center com sybase djc rmi iiop BadMagicException or org omg CORBA MARSHAL entries Solutions 1 Ensure the protocol and port used by both the Unwired Server management port and the Sybase Control Center managed resource registration entry match For information about validating and changing these properties see Adding or Updating Unwired Server Registration Properties in the Sybase Control Center online help 2 Validate that the configured port is the Unwired Server management port of 2000 or 2001 Sybase recommends that you not change these default values If you have changed them and the connection fails update the managed resource connection property to use the default For more information about ports see Port Number Reference in System Administration For more information about validating and changing this port see Registering a Resource as an SCC Managed Resource in the Sybase Control Center online help 3 If the management security profile now uses SSL mutual authentication mutual_auth validate that you have installed certificates for mutual authenti
114. 25 Sybase Control Center Windows Service Deleted scien nie e E E a aaa 326 Sybase Control Center Fails to Start 327 Second Sybase Control Center Fails to Start 328 Login Invalid in Sybase Control Center 329 Administrator Account is Locked ccccceees 330 Browser Refresh F5 Causes Logout 330 Stale Version of Sybase Control Center After Upgraden reisine vecseen srs e Epea SaaS REEE EEE 331 Sybase Control Center Reports Certificate Proble mik ei ia aiai e ere E RERE 332 vi Sybase Unwired Platform Contents Previous Administrator Credentials Used 333 Security Error Triggered When Connecting to SCC from Remote Browse ee 334 Administrator Login Passes When Provider Is Not Avallable s xen ncctansnanasiviste tances 334 Host Name of Registered Resource Changed But Is Not Updated ceeeeeeeeeeeeeeeeeees 335 Management Issues with Clustered Data Tiers rere re rer r err eer niter EE 336 Poor Sybase Control Center Performance after Oporad ea eae EMR Ea A errr ee 337 Sybase Control Center Communication with Unwired Server Fails ccccccccccseseeeeeeees 337 Platform Component Monitoring Issues 0 339 Monitoring Data Does Not Appear in History Tab secu cua cSt Sexe A theese seh ach eae Sade 339 Domain Log Data Does Not Appear in History TaD ae a teil vibes hiewiaees 340 Previously Existing Monitori
115. 5 e Application Connections on page 227 e Application Connection Activation Options on page 221 e Application Connection Templates on page 232 e Application Connection Properties on page 234 e Setting Up Application and User Connections on page 212 Registering or Reregistering Application Connections Use Sybase Control Center to trigger the registration of an application connection or reregister an application connection when the activation code has expired 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application Connections tab 3 Choose an action 228 Sybase Unwired Platform Administer Click Register to register a new application connection Using the Activation Code this application is then paired with a user and a device Click Reregister to associate the application with a new device and user pairing For example reregister the application connection if someone loses their device By reregistering the application connection the user then receives the same applications and workflows as the previous device 4 In the Register Application Connection or the Reregister Application Connection dialog a For new device registration only type the name of the user that will activate and register the device For reregistrations or clones the same name is used and cannot be changed b Select the name of the template for initial application connection regist
116. 64 replication users monitoring 315 replication based synchronization monitoring 300 repository 25 backing up 27 changing backup schedule 27 configuring purging 29 restoring from backup 28 scheduling backups 26 Request Response 123 resource explorer launch icon 20 resources remote registering manually 18 restarting a remote server unsuccessful 346 restarts configuring in Windows 11 retrieving logs 113 roles overview 210 RSOE 49 75 rules for redirecting e mail configuring 279 testing 280 S SAP user account error 275 355 SAP audit measurement file 41 42 SAP connection properties 162 SAP DOE C connections 162 SAP DOE C properties 162 SAP License Audit 41 42 Sybase Control Center for Sybase Unwired Platform 377 Index SAP single sign on deploying packages and bundles 273 SAPSSOTokenLoginModule authentication properties 196 stacking login modules 176 SAP single sign on with X 509 CertificateAuthenticationLoginModule authentication module 190 SAP R3 properties 157 SAPSSOTokenLoginModule authentication module properties 196 SCC console tree is not complete 352 SCC_MEM_MAX 15 16 SCC_MEM_PERM 15 16 scc_repository log file 325 searching 224 226 Secure Sockets Layer encryption communication ports 60 secure synchronization port 65 security administration overview 8 domain assigning security configuration 211 domain configuring 166 monitoring 298 security certificates See SSL certificates security confi
117. 69 resynchronizing 269 suspending 269 unsubscribing 269 packages administration overview 6 cache properties 254 contents exporting 249 contents importing 250 enabling and disabling 252 274 mobile workflow administration overview 10 replication based synchronization 251 security 260 PAP Push Access Protocol 69 passwords old ability to authenticate with 351 payloads 110 performance setting BES MDS HTTP traffic 69 Sybase Control Center 11 337 performance data administration 322 performance degradation 352 Perspective Resources view about 22 show hide icon 20 perspectives about 22 creating 22 removing 23 renaming 23 Phone Number property 239 pinging a server 57 platform component monitoring issues 339 port conflicts among multiple SCC versions 328 with Sybase Control Center X X 348 port numbers 329 ports displaying information about 31 postinstallation tasks 12 problems starting Sybase Control Center services 325 problems with application and application user management 356 production edition 36 profile definitions 106 properties advanced of messaging devices 238 connection reference 144 custom settings for messaging devices 238 information on messaging devices 239 mobile workflows 279 monitoring database 290 package subscriptions configuring 267 push notification for iOS 234 security provider configuration 178 proxy 123 Proxy 124 proxy log proxy push log data 138 139 proxy request response log data 138
118. ART or FINISH e Package the name of the package to which the subscription belongs e MBO the mobile business object used e Operation the MBO operation e Thread ID the identifier for the thread used to process the request e Node ID the server node on which the request is received e Error the error message if any Note Additional detail columns e Payload Subscription Synchronization logs include data related to different aspects of data synchronization including subscriptions and Unwired Server interface Subscription statistics for transferring data between mobile devices and the cache database on Unwired Server 128 Sybase Unwired Platform Administer Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs Subscription Type the type of subscription used including SUBSCRIBE UNSUBSCRIBE RECOVER SUSPEND and RESUME Subscription ID the identifier associated with the subscription Sync Group the synchronization group associated with the request
119. Acceptable range 1 to 10 characters 6 Click OK Tracing Application Connections Send a request to Unwired Server to retrieve log files for an application connection 1 In the left navigation pane select the Applications node 2 In the right administration pane click Application Connections tab 3 Select an application connection and click Get Trace The application connection status must be online to retrieve the logs 4 Click OK 5 When the application connection is online check the application connection log The default location for single node and cluster installations is Sybase Control Center for Sybase Unwired Platform 231 Administer lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer logs ClientTrace Locking and Unlocking Application Connections Lock or unlock connections to control which users are allowed to synchronize data Locking an application connection is an effective way to disable a specific user without making changes to the security profile configuration to which he or she belongs Locking an application connection blocks delivery of generated data notifications to the replication based synchronization clients 1 In the left navigation pane select theApplications node 2 In the right administration pane select the Application Connections tab 3 Select the application connection you want to manage and e Ifthe connection is currently unlocked and you want to disable
120. After Installing Perform postinstallation testing and configuration 2 Configuring Memory Usage Optional Determine whether you need to configure how much memory Sybase Control Center uses and if so which configuration method to use 3 Configuring the Automatic Logout Timer Optional Set Sybase Control Center to end login sessions when users are inactive for too long 4 Manually Opening the Unwired Platform Console If the Unwired Platform administration console does not appear automatically you may need to manually open it in Sybase Control Center SCC Once open you can then use the Unwired Platform administration console to manage the Unwired Server enabled mobile environment 5 Adding or Updating Unwired Server Registration Properties By default a Sybase Control Center detects and registers clusters and Unwired Server nodes as managed resources of Sybase Control Center automatically the resource entry named localhost is created for the local server upon installation However you may need to manually register other new clusters or nodes or modify existing entries under specific conditions Getting Started After Installing Perform postinstallation testing and configuration Prerequisites Start Sybase Control Center Sybase Unwired Platform Get Started Task 1 Install Adobe Flash Player 10 1 or later in the Web browser you will use to connect to Sybase Control Center Flash Player is a free plug in
121. Base is used 184 Sybase Unwired Platform Administer Property Default Value RoleFilter For SunONE iPlanet Samp object class ldapsu bentry ob jectclass nsro ledefinition For Netscape Directory Server object class groupof names object class groupofu niquenames For ActiveDirectory object lass groupof G names object er lass group RoleMemberAttributes For Netscape Directory Server and OpenLDAP Server member unique member RoleNameAttribute RoleScope onelevel The role search filter This filter should when combined with the role search base and role scope return a complete list of roles within the LDAP server There are several default values depending on the chosen server type If the server type is not chosen and this property is not initialized no roles are available A comma separated list of role attributes from which LDAP derives the DNs of users who have this role These values are cross referenced with the active user to determine the user s role list One example of the use of this property is when using LDAP groups as placeholders for roles This property only has a default value when the Netscape server type is chosen The attribute of the role entry used as the role name in Unwired Platform This is the role name displayed in the role list or granted to the authen ticated user The role search scope The supported values
122. Center for Un performance metrics wired Platform with the Moni toring node Identify performance is Active Sybase Control Center for Un sues wired Platform with the Moni toring node Monitor application and Active Sybase Control Center for Un user activity to check for wired Platform with the Moni irregularities toring node Troubleshoot irregularities Infrequent Reviewing various platform logs Purge or export data On demand Sybase Control Center for Un wired Platform with the Moni toring node Mobile Workflow Package Management Overview The goal of mobile workflow package management is to make mobile workflows available from the Unwired Server to device users Mobile workflow package management typically requires a one time deployment and configuration except for ongoing package maintenance The mobile workflow application is a simple business process application that delivers functionality such as sending requests and approvals through an e mail application to mobile device clients on supported device platforms including Windows Mobile iOS Table 6 Mobile workflow package management Deploy mobile workflow Once unless a new version becomes Sybase Control Center for Un packages available wired Platform with the Work flow node Mobile workflow configu Sybase Control Center for Un ration that includes e mail wired Platform with the Work matching rules and context flow node variables Device registration a
123. HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Source the source of the log if its from the server or client Correlation ID the unique id associated with every request response message pair 138 Sybase Unwired Platform Administer Request Type the request type of the message Request URL the Gateway URL HTTP Endpoint the Gateway URL Log Level not relevant Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Post Data Request Header Fields Response Body Response Header Fields Proxy Push Log Proxy push logs include log data for all push notifications from the Proxy server Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Source the source of the log if its from the server or client Correlation ID the unique id associated with every request response message pair URN not relevant Log Level not relevan
124. ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Payload and detail columns Response the message returned by the EIS system in response to a request payload Device ID the core and administrative MMS device ID payload 136 Sybase Unwired Platform Administer Domain the core and administrative MMS domain name payload Endpoint Name the core and administrative MMS endpoint name HTTP Header Parameters Accept Encoding gzip Accept Encoding compress SAP Connection Connections log data includes domain connections for SAP connection types to backend data sources if enabled Check the detail pane for additional columns that may be available Enable Payload to see payload data that may be available Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation BAPI the SAP BAPI u
125. If a security configuration is mapped to one or more MBO packages it can not be removed Assigning Domain Administrators to a Domain Assign domain administration privileges to a domain administrator You must be a platform administrator to assign and unassign domain administrators Prerequisites Ensure the user is already registered as a domain administrator in the Domain Administrators tab Task 1 Inthe left navigation pane expand the Domains folder and select the domain for which to assign domain administration privileges 2 Select the domain level Security folder 3 In the right administration pane select the Domain Administrators tab and click Assign 4 Select one or more administrator users to assign to the domain by checking the box adjacent to the user name 5 Click OK A message appears above the right administration pane menu indicating the success or failure of the assignment If successful the new domain administrator appears in the list of users Mapping Roles Configure role mapping to authorize client requests to access MBOs and operations For each security configuration platform and domain administrators can manage logical role mappings at the package level or at a domain level Use the corresponding domain or package node in the left navigation pane to configure role mappings accordingly Set an appropriate mapping state for each logical role The state you choose allows you to disable logical roles
126. If tx_manager is aliased to another datasource that is one that is defined with the alias For property the commit protocol for that datasource must be optimis tic A last resource optimization en sures full conformance with the XA specification The commit protocol for all other datasources should be XA_2PC Alternately a transaction that accesses multiple datasources for which the commit protocols are optimistic is permitted optimistic pessimis tic XA_2PC Choose only one of these protocols Optimistic enables connections to be committed without regard for other connections enlisted in the transaction assuming that the trans action is not marked for rollback and will successfully commit on all re sources Note if a transaction ac cesses multiple data sources with commit protocol of optimistic atomicity is not guaranteed Pessimistic specifies that you do not expect any multi resource trans actions An exception will be thrown and transaction rolled back if any attempt is made to use more than one pessimistic data source in the same transaction XA_2PC specifies use of the XA two phase commit protocol If you are using two phase commit then the recovery log is stored in the tx_manager data source and that data source or the one it is aliased to must have the commit protocol of optimistic or pessimistic All other data sources for which atom icity must be ensured should have the
127. Interface statistics for data services requests made to the Enterprise information system EIS Time the time and date stamp for the log entry 130 Sybase Unwired Platform Administer Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Operation Type Virtual Table Name Input Attributes payload Input Parameters payload Device Notification Log Device notification logs include logging data for server initiated synchronization notifications between Unwired Server and devices Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application co
128. Log You can view results for one or more modules or the Default You can navigate to any page by using the First Prev Next Last and Go to controls 92 Sybase Unwired Platform Administer Searching Messaging Server Log Data Filter server log data according to the criteria you specify 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Messaging Server gt General 2 Click Show filter and then select the search criteria e Max level search only messages logged by the particular log level you select All messages up to that level are retrieved Thread ID specify the ID name of the thread that logs the message you are searching e Contains enter a search string e Users select one or more users e Application connections select one or more application connections e Modules select one or more modules Time period specify a start date start time end date and end time 3 Click Retrieve 4 To begin a new query click Reset Retrieving the Messaging Server Log Update the information in the log console window 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Messaging Server gt General 2 To display the latest log data collected in the log file if time has elapsed since you last opened the log click Retrieve 3 Optional Select a
129. Logon Check Enables or disables login check at 0 disable open time Tenable If you set this to 0 RfcOpenConnec tion opens a network connection but does not perform the login procedure Therefore no user session is created in side the back end system This param eter is intended only for executing the function module RFC_PING Additional GUI Data Provides additional data for graphical H router string the entire user interface GUI to specify the router string for the SAPGUI SAProuter connection data for the SAPGUI when it is used with RFC P password specify this value if the password for the SAPGUI connec tion is not the same as the password for the RFC connection GUI Redirect Host Identifies which host to redirect the Host name remote graphical user interface to GUI Redirect Service Identifies which service to redirect Name of the service the remote graphical user interface to Remote GUI Start Pro Indicates the program ID of the server Program ID of the server gram that starts the remote graphical user interface SNC Mode Enables or disables secure network connection mode 160 Sybase Unwired Platform Administer SNC Partner Identifies the secure network connec tion partner SNC Level Specifies the secure network connec tion security level SNC Name Indicates the secure network connec tion name This property overrides the default secure network connec tion partner SNC Se
130. Logs on page 77 Viewing or Editing Individual RSOE Properties on page 78 Updating Common Properties for Multiple RSOEs Concurrently on page 81 Deleting RSOE Configurations on page 82 Refreshing the RSOE List on page 82 Starting and Stopping RSOE on page 56 Sybase Control Center for Sybase Unwired Platform 83 Administer Outbound Enabler Tab Reference Understand the columns of data displayed in the Outbound Enabler tab for an Unwired Server node Column Name _ Displays Server Node ID the string that identifies the Unwired Server in the cluster This property is case sensitive and it must match the value in the Relay Server configuration Unwired Server Port the port on which Outbound Enabler manages requests Farm Type the type of request managed by the Relay Server Replication or Messaging protocol Unwired Server the string that identifies the Unwired Server cluster for which the Relay Server Farm manages requests This property is case sensitive and it must match the value in the Relay Server configuration Relay Server Host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer current state of the Outbound Enabler process stopped running or error 84 Sybase Unwired Platform Administer Status Description additional details on the state of the Outbound Enabler If you receive one of these messa
131. Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Device Notification History Statistics Historical information for device notifications provides specific information on past device notifications indicating which packages synchronization groups and devices were involved in synchronization requests Details about past device notification events fall into these categories 310 Sybase Unwired Platform Monitor Category Description Application ID The ID associated with the application Domain The domain to which the package affected by the device notifica tion belongs The name of the package containing data changes Synchronization group The synchronization group that the package belongs to Application Connection ID The ID number of the connection participating in the synchroni zation request Generation time The date and time that Unwired Server generated the device noti fication The name of the user associated with the device ID Device Notification Performance Statistics Device notification performance statistics provide a general indication of the efficiency of notification processing and the total demand of synchronization requests on the system Performance monitoring highlights key totals and identifies average minimum and maxim
132. O Map the logical role to a physical role of the same name The logical role and the physical role must match otherwise authorization fails Disable the logical role which means that the logical role is not au thorized This mapping state prohibits anyone from accessing the resource MBO or Operation Carefully consider potential conse quences before using this option MAPPED A state that is applied after you have actively mapped the logical role to one or more physical roles Click the cell adjacent to the logical role name and scroll to the bottom of the list to see the list of mapped physical roles See also e Setting the Mapping State on page 169 e Mapping a Physical Role Manually on page 170 Security Configurations Sybase Unwired Platform does not provide proprietary security systems for storing and maintaining users and access control rules but delegates these functions to the enterprise s existing security solutions A security configuration determines the scope of user identity performs authentication and authorization checks and can be assigned multiple levels domain or package Applications Sybase Control Center for Sybase Unwired Platform 171 Administer inherit a security configuration when the administrator assigns the application to a domain via a connection template Users can be authenticated differently depending on which security configuration is used For example a user identified as John ma
133. P or REST HTTP request message The message exchange pattern is request with credentials a service response Administer HTTP URL address of the Web service User name Use the alias of a certificate stored in the Unwired Server certificate key store False default True Sybase Control Center for Sybase Unwired Platform 165 Administer See also e JDBC Properties on page 144 e SAP Java Connector Properties on page 157 e SAP DOE C Properties on page 162 e Proxy Properties on page 166 Proxy Properties Applies only to Online Data Proxy Proxy properties identify the application endpoint and the pool size Name Description Supported values Certificate Alias Not currently used ie Corresponds to the Application end Must be a valid application end point point provided at the time of register ing an application Pool Size Determines the maximum number of The default value set for the pool size is connections allocated to the pool for 25 this datasource Note When the application end point for a registered application is modified under the Applications node you have to manually update the Address in the proxy properties of the connection pool See also e JDBC Properties on page 144 e SAP Java Connector Properties on page 157 e SAP DOE C Properties on page 162 e Web Services Properties on page 165 Configuring Domain Security Configure security for an individual domain to meet
134. Relay Server The prefix you set depends on whether Relay Server is installed on IIS or Apache For IIS this path is relative Acceptable values include e For US use ias_relay_server client rs_client dll e For Apache use cli iasrelayserver Note The value used in the client application connection for the URL prefix must match what the administrator configures in the URL suffix Otherwise the connection fails Test these value by using the Diagnostic Tool command line utility See Diagnostic Tool Command Line Utility diagtool exe Reference in System Administration 238 Sybase Unwired Platform Administer e Allow Roaming the device is allowed to connect to server while roaming Acceptable values true and false Default true e Debug Trace Size the size of the trace log on the device in KB Acceptable values 50 to 10 000 Default 50 e Debug Trace Level the amount of detail to record to the device log Acceptable values 1 to 5 where 5 has the most level of detail and 1 the least Default 1 e 1 Basic information including errors e 2 Some additional details beyond basic e 3 Medium amount of information logged e 4 Maximum tracing of debugging and timing information e 5 Maximum tracing of debugging and timing information currently same as level 4 e Device Log Items the number of items persisted in the device status log Acceptable values 5 to 100 Default 50 Keep Alive sec t
135. Relay Server the server name is the IP address or fully qualified name of the Relay Server host e Server Port the port used for messaging connections between the device and Unwired Server If using Relay Server this is the Relay Server port Default 5001 e Synchronization Server Host the server host name used for synchronization e Synchronization Server Port the port used for synchronization e Synchronization Server Protocol the synchronization protocol HTTP or HTTPS e Synchronization Server Stream Parameters the synchronization server stream parameters that are used to explicitly set client specific values After the client application successfully registers with the Unwired Server it receives the trusted certificate configured in the Server configuration either the Secure Sync Port Public Certificate or Trusted Relay Server Certificate If you are using Relay Server ensure the Trusted Relay Server Certificate property is configured to point to a file that has the server s public certificate You can configure these parameters as one or morename va_lue entries e trusted_certificates the file containing trusted root certificate file Sybase Control Center for Sybase Unwired Platform 237 Administer e certificate_name the name of the certificate which is used to verify certificate e certificate_unit the unit which is used to verify certificate e certificate_company the name of the com
136. SO Single sign on SSO is a credential based authentication mechanism statistics In Unwired Platform the information collected by the monitoring database to determine if your system is running as efficiently as possible Statistics can be current or historical Current or historical data can be used to determine system availability or performance Performance statistics are known as key performance indicators KPI Start Page In Visual Studio the Start Page is the first page that displays when you launch the application structured data Structured data can be displayed in a table with columns and labels structure object Defined in Unwired WorkSpace structures hold complex datatypes for example a table input to a SAP operation subscription A subscription defines how data is transferred between a user s mobile device and Unwired Server Subscriptions are used to notify a device user of data changes then these updates are pushed to the user s mobile device 368 Sybase Unwired Platform Glossary Sybase Control Center Sybase Control Center is the Flash based Web application that includes a management framework for multiple Sybase server products including Unwired Platform Using the Unwired Platform administration perspective in Sybase Control Center you can register clusters to manage Unwired Server manage domains security configurations users devices connections as well as monitor the environme
137. SYBASE EY company Sybase Control Center for Sybase Unwired Platform Sybase Unwired Platform 2 1 ESD 3 DOCUMENT ID DC01092 01 0213 01 LAST REVISED May 2012 Copyright 2012 by Sybase Inc All rights reserved This publication pertains to Sybase software and to any subsequent release until otherwise indicated in new editions or technical notes Information in this document is subject to change without notice The software described herein is furnished under a license agreement and it may be used or copied only in accordance with the terms of that agreement Upgrades are provided only at regularly scheduled software release dates No part of this publication may be reproduced transmitted or translated in any form or by any means electronic mechanical manual optical or otherwise without the prior written permission of Sybase Inc Sybase trademarks can be viewed at the Sybase trademarks page at Attp www sybase com detail id 1011207 Sybase and the marks listed are trademarks of Sybase Inc indicates registration in the United States of America SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world Java and all Java based marks are trademarks or registered trademarks of Oracle and or its affiliates in the U S and other countries Unicode and the Unicode Logo are registered t
138. Server by administrators Administrators cannot change the name of a package if one has been defined by the development team You can however create new package versions when you make an upwardly incompatible change to an existing application In this case leave both versions of the package running until every one of the remote client applications has been upgraded to the latest version only then should you delete the old package version Although each mobile business object MBO type has unique properties and data sources MBOs within a package used by an application may be of different types Note You must deploy a package before you can configure or manage it Package administration tasks vary depending on the type of package you deploy See also e DOE C Packages on page 273 e Mobile Workflow Packages on page 276 Deploying MBO Packages Deploying is the process whereby whole or part of a mobile package is loaded onto an Unwired Server as one or more deployment units Unwired Server can then make these units accessible to users via a client application that is installed on a mobile device There a different methods you can use to deploy an MBO package to Unwired Server Sybase Control Center for Sybase Unwired Platform 243 Deploy Prerequisites If your developers have created a custom filter for the mobile business object you are deploying you must copy class files to the primary server before you deploy the package that use
139. Server cluster name Sybase Control Center for Sybase Unwired Platform 53 Administer 2 In the administration pane click the Relay Server tab 3 Select a Relay Server 4 Click Delete See also e Viewing or Editing Relay Server Properties on page 51 e Refreshing the Relay Server List on page 54 Refreshing the Relay Server List Refresh the Relay Server list to display current information about deployed and configured Relay Servers In the navigation pane click the Unwired Server cluster name In the administration pane click the Relay Server tab Select a Relay Server Click Refresh FoR ag Saat oe See also e Viewing or Editing Relay Server Properties on page 51 e Deleting a Relay Server Configuration on page 53 Relay Server Tab Reference Configuration property values that appear in the Relay Server tab for an Unwired Platform cluster Host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer URL suffix the URL suffix used by the Outbound Enabler to connect to a Relay Server The prefix you set depends on whether Relay Server is installed on IIS or Apache hosts For IIS you would use ias_relay_server client rs_cli ent d11 For Apache youwoulduse cli iasrelay server 54 Sybase Unwired Platform Administer Unwired Server The Unwired Platform runtime server is called Unwired Server
140. Set up one or more RSOEs for each Unwired Server identified in a Relay Server configuration The configured values are saved in the cluster database 1 Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates 2 Configuring RSOE Connection Settings Sybase Control Center for Sybase Unwired Platform 75 Administer Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server 3 Configuring RSOE Start Options Configure start options for RSOE Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab then click New 3 Specify these property values e Farm type select the type of request managed by the Relay Server Replication or Messaging protocol Unwired sever port select the port on which RSOE will manage requests e Relay server host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer e Relay server port select the Relay Server HTTPS port e Unwired server farm select the string that identifies the Unwired Server cluster for whic
141. T open views Restore All Minimized Views Returns all minimized views to their a E size Cascade All Open Views Arranges open views to overlap each other Tile All Open Views Vertically Arranges open views in a vertical manner Tile All Open Views Horizontally Arranges open views in a horizontal manner i Lo 20 Sybase Unwired Platform Get Started Sybase Control Center Functionality Not Applicable to Unwired Platform Sybase Control Center is a standard management framework used by multiple products including Sybase Unwired Platform Certain standard functions that appear in the user interface cannot be used to administer Unwired Platform The following Sybase Control Center features can be disregarded in the context of Sybase Unwired Platform e Alerts e Schedules e Heat charts e Historical performance monitoring e Logging These features either do not apply to Sybase Unwired Platform or are redundant due to custom functionality implemented in place of standard functions The inapplicable Sybase Control Center functionality cannot be removed as it may be required by other Sybase product servers also using Sybase Control Center Accessibility Features This document is available in an HTML version that is specialized for accessibility You can navigate the HTML with an adaptive technology such as a screen reader or view it with a screen enlarger The Sybase CEP Option R4 documentation complies with U S government
142. The user has exceeded the threshold for failed login attempts The platform administrator sets the properties that control the login failure account lock threshold and the timeout period When a user exceeds the threshold value the account is locked for the timeout period Solution A user must wait for the lock timeout value to pass and then log in again For details see Creating a Security Configuration in Sybase Control Center online help See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communicati
143. Unwired Server cluster b Specify these property values e Node ID a string that identifies the Unwired Server in the cluster This property is case sensitive and it must match the value in the RSOE configuration Token the security token used by the Outbound Enabler to authenticate its connection with the Relay Server Assign a token string up to 2048 characters this same token can be shared by replication or messaging farms c Click d Repeat steps 1 and 2 to add Unwired Server cluster nodes e To delete a configured Unwired Server node select it in the list and click X 3 Click Next to review your settings or click Finish to exit the wizard Note After each change you may need to update the relay server configuration and take steps to manually update the relay server configuration Reviewing Configured Relay Server Properties Review the Relay Server configuration to confirm property values before you generate the configuration file 1 Confirm the property values ensuring that e No errors exist e All Unwired Server clusters are defined and the correct type 2 Click Finish The Relay Server is registered with Sybase Control Center and it can be managed from the Relay Servers tab for the Unwired Server cluster Next When you have finished adding all required Relay Servers set up one or more Outbound Enabler RSOE for each Unwired Server in the cluster Sybase Control Center for Sybase Unwired Platfor
144. Use the profile to encrypt administration and DCN ports Sybase Control Center for Sybase Unwired Platform 59 Administer See also Unwired Server Management Ports on page 58 Configuring SSL Properties on page 60 Configuring SSL Properties Configure SSL certificates and security profiles to facilitate Secure Sockets Layer SSL encryption for communication ports in Unwired Platform Prerequisites Ensure you have set up the server environment before you configure a security profile as part of the server configuration For more information see Encrypting Synchronization with SSL for Replication in the Security guide Task Note If you enable SSL for one node in a cluster you must enable it for all other nodes since the secure connection is established at the cluster level The port numbers for each node are not dependent that is they can be identical or unique Defining Certificates for SSL Encryption For the primary server specify keystore and truststore certificates to be used for SSL encryption of Unwired Platform communication ports All security profiles use the same keystore and truststore Creating an SSL Security Profile in Sybase Control Center Security profiles define the security characteristics of a client server session Assign a security profile to a listener which is configured as a port that accepts client connection requests of various protocols Unwired Server uses multiple listeners Clients that
145. X 1log folder 322 Sybase Unwired Platform Troubleshoot the Sybase Control Center Use this log file to diagnose and analyze performance problems For more information on configuring the agent plugin xm1 configuration file search for Agent Plugin Properties Reference in the System Administration guide You can also use the Adobe Flex log to track performance in Sybase Control Center To access Flex side logging highlight the resource in the Perspective Resources view and select View Log to show the user interface time for each activity Alternately 1 Modify the lt UnwiredPlat form_InstallDir gt SCC XX plugins com sybase supadminplugin agent plugin xml file as indicated in step 2 above 2 Restart SCC 3 Log in and perform your regular administrative tasks 4 View the execution time indicators for these operations in the cookie file supatcookie sol The location of this file varies depending on your operating system Windows XP C Documents and Settings lt username gt Application Data Macromedia Flash Player SharedObjects Windows Vista C Users lt username gt AppData Roaming Macromedia Flash Player SharedOb jects Macintosh OS X Users lt username gt Library Preferen ces Macromedia Flash Player Share doObjects Linux home lt username gt macromedia Flash_Player SharedObjects 5 Analyze the log using your preferred method of data analysis See also e Using Sybase Control Ce
146. You must secure data transmission over management and DCN communication ports by creating and assigning an SSL configuration to the ports You can also configure Unwired Server performance properties See also e Replication on page 64 e Messaging on page 67 e Configuring Unwired Server Performance Properties on page 70 e Saving and Refreshing an Unwired Server Configuration on page 72 e Reviewing Pending Changes on page 73 e Viewing Unwired Server Properties on page 74 Unwired Server Management Ports Management ports in Unwired Server process incoming administration connection requests from Sybase Control Center Management ports use IIOPS by default though IIOP can be configured as well If you choose an unencrypted administration channel simply reconfigure the port and change the profile used You must then ensure that the managed resource properties Sybase Control Center uses for outbound requests match that of Unwired Servers Note If you change the profile from one that requires server authentication only for example the built in profile named default to one that requires mutual authentication for example as 58 Sybase Unwired Platform Administer the built in profile named default_mutual you must have already saved the necessary SSL certificates to both the Unwired Server and the Sybase Control Center keystores and truststores See Security for details Additionally if you are using Sybase Control Center in a
147. a scheduled cleanup option at any time If you disable the cleanup option while it is running the current process continues Future action is disabled unless you reenable the option 1 In the left pane select the cluster then the domain 2 In the right pane select the Scheduled Task tab 3 Select one of the cleanup options and verify the value in the Status column is set to enabled 4 On the Schedule tab click Disable 5 Click OK to confirm The value in the Status column changes to disabled Running Manual Purge by Domain At any time the SUP Administrator or SUP Domain Administrator can manually run cleanup options The processes run asynchronously on Unwired Server using the current settings As much as reasonable use manual purge when system load is light In the left pane select the cluster then the domain In the right pane select the Scheduled Tasks tab Select one of the cleanup options UN Click Run Now then optionally specify the number of days for which to preserve data Artifacts that fall outside of the time period are purged 5 Click OK to confirm The request is sent immediately and the task runs asynchronously on Unwired Server Domain Logs The domain log enables an administrator to monitor application activities throughout the system Detailed views of application activities are available by subsystem The administrator can review activities in a specific subsystem log view view correlate
148. ackage You can also set the role mapping for each security configuration at the domain level This allows the role mapping to be shared across packages for the common logical roles Changing role mapping at the domain level will result in role mapping changes in other domains where the same security configuration is referenced See also e Mapping a Physical Role Manually on page 170 e Mapping State Reference on page 171 Sybase Control Center for Sybase Unwired Platform 247 Deploy e Configuring Deployment Properties on page 245 e Updating Server Connection Properties on page 248 Updating Server Connection Properties Configure the production version of server connection properties Typically the endpoint and role mapping a developer would use are not the same for a production system Administrators must reset these properties accordingly This step allows you to change connection profiles used for development design time to an appropriate server side connection For example your development environment might permit access to certain systems that the Unwired Server prohibits Note If the connection properties of an MBO or operation use credentials that have been customized manually by a developer the back end data sources connection properties of these MBOs and operations cannot be updated by an administrator when using the Deploy Wizard 1 Review the connection properties 2 Depending on how the properties are configured c
149. ackages node However asynchronous operation replays must first be enabled at the cluster level See Viewing Asynchronous Operation Replaysin Sybase Con trol Center online help Security Administration Overview Perform security administration tasks to establish rules for the protection of enterprise and administrative data and transactions Unwired Server coordinates data between enterprise information server EIS data sources and device clients meaning that transferred information is often proprietary confidential or private Therefore the data and communication streams that carry information from Unwired Server to other components in the Unwired Platform must be protected Unwired Platform has several security layers that protect data and transactions Administrators manage system and application authentication and authorization security configurations at the cluster level and perform role mapping at the domain and package levels By default the admin security configuration is used to authenticate and authorize all administrative users including domain administrators All domain administrator logins must be valid in the security repository configured for the admin security configuration Platform administrators register domain administrators at the cluster level and then assign them to a domain from the domain level Security Configurations tab Security configurations are assigned when domains are created or subsequently from
150. ackages on page 276 e MBO Package Manangement on page 251 Deploying and Configuring DOE C Packages Unlike Mobile Workflow or MBO packages that use Sybase Control Center to deploy packages to Unwired Server you must deploy the DOE C package to specific domain using the DOE C command line utility CLU Once deployed the DOE C package is visible and manageable from Sybase Control Center 1 Start the command line utility console See Starting the Command Line Utility Console in System Administration 2 Deploy the DOE C package During deployment you can set the domain and security configuration using the set PackageSecurityConfiguration command or perform this task later from Sybase Control Center See Sybase SAP DOE Connector Command Line Utility in the System Administration guide Next Verify or set the security configuration for the domain or package Viewing and Changing Package Connection Properties View and edit connection properties for deployed MBO and DOE C packages 1 In the left navigation pane expand the Packages folder select the package whose connection properties you want to view or change and select the mobile business object 2 In the right navigation pane click the Connection tab 3 If you wish to change any of the settings 1 In the left navigation pane click the Connections icon Sybase Control Center for Sybase Unwired Platform 273 Deploy Select the checkbox for the Connection Pool Name
151. aeiiaaie sdadaennspatnssanwducweucteucveucusscucceseseteseswounntes 287 Sybase Control Center for Sybase Unwired Platform v Contents MONITORING USAGE 2 cvesorisesextevdeticunicuscadintereneuseratcucsaiise 287 System Monitoring Overview ceseeeeeeeeeeeeeeeeees 288 Monitoring Configuration ccccccceeeeeeeeeeeeeeteeeeeees 290 Configuring Monitoring Performance Properties Scola E sn siber O a AOE 290 Monitoring Profiles soca itecets tere csvecvese na clelsd Viale tenceeres 292 Creating and Enabling a Monitoring Profile 292 Monitoring Data ceccccccceeceeeeeeeeeeeeeeeeenneeaaeeeeeeeeeeeees 294 Reviewing System Monitoring Data 294 Purging Monitoring Data eeeeeeeee 295 Exporting Monitoring Data e eeeeeeeeeee 296 Searching Monitoring Data ccceeeeeeeeeeees 296 Viewing Package Level Cache Statistics 297 Monitoring Data Categories 298 Troubleshoot the Sybase Control Center cccccceeee 321 Using Sybase Control Center to Troubleshoot Unwired Paton ia ic tad coordina dieu E SERIENE E 321 Collecting Administration Performance Data for Troubleshooting 245 052 552 cats once anendecgaa sesetbectecenteecendnde 322 Sybase Control Center Management Tier Issues 324 Launching SCC Results in Rounded Rectangle Box or Empty Console Screen 000 324 Sybase Control Center Windows Service Fails IO Slat etica a e 3
152. ailable certificates appears in the Certificate name menu e Use new certificate create a new security certificate When you select this option you must provide information to create a named security certificate file on the server 7 If you selected Use existing certificate a Select the desired certificate from the list b Enter and confirm the certificate password 8 If you selected Use new certificate a Enter a name for the new certificate b Specify a Base64 encoded string by choosing one of these Browse from file select a security certificate file on the server that contains the Base64 encoded string e Base64 encoded string manually enter the Base64 encoded string c Ifyou selected a file from the server for the Base64 encoded string you can overwrite the existing certificate file with the details you specify during new certificate creation To do so select the box adjacent to Overwrite existing certificate d Enter and confirm the certificate password 9 Click OK Configuring BlackBerry Push Settings Create a new BlackBerry Push Service configuration that specifies the delivery method for the service users Typically push notifications are routed to the MDS connection service as push requests BlackBerry push notifications alert offline users to the availability of new items awaiting retrieval on Unwired Server Push uses an IP connection only long enough for the Send Receive data exchange to complet
153. ained by reviewing the UnwiredPlatform Servers UnwiredServer logs ServerName server log If that does not help contact your Sybase Unwired Platform technical support representative See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 Package Deployment and Management Issues Review this list of documented issues for packages deployed or managed from Sybase Control Center See also e Using Sybase Control Center to Troubleshoot Unwired Platform on page 321 e Collecting Administration Performance Data for Troubleshooting on page 322 e Sybase Control Center Management Tier Issues on page 324 e Platform Component Monitoring Issues on page 339 e Server Tier Administration Issues on page 342 e Application and Application User Management Issues on page 356 Export
154. al Operation Replays The total number of operation replays performed on the EIS Total Errors The total number of errors that took place across all synchroniza tions Average Minimum Maximum The average least or greatest number of users involved in con Concurrent Users current synchronizations Time at Minimum Maximum The time at which the least or greatest number of users were in Concurrent Users volved in concurrent synchronizations Messaging Statistics Messaging statistics report on messaging synchronization activity for monitored packages e Current monitoring data tracks the progress of messages from device users presently performing operation replays or synchronizing MBOs e Historical data reveals statistics indicating the efficiency of completed transactions e Performance monitoring provides an overall view of messaging payload activity intended to highlight areas of strength and weakness in the application environment Messaging historical data captures messages such as login subscribe import suspend resume and so on The Import type message is a data payload message from server to client outbound messages while rest of the messages login subscribe replay suspend resume are sent from the client to server inbound messages See also e Security Log Statistics on page 298 e Replication Statistics on page 299 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308
155. al Role Manually 3 Click Next The Server Connection page appears Deployment time role mapping is done at the package level Once the package is deployed you can change the role mapping by going to the Role Mapping tab for the desired package You can also set the role mapping for each security configuration at the domain level This allows the role mapping to be shared across packages for the common logical roles Changing Sybase Control Center for Sybase Unwired Platform 261 Deploy role mapping at the domain level will result in role mapping changes in other domains where the same security configuration is referenced Mapping a Physical Role Manually Use the Role Mappings dialog to manually map required physical roles for a logical role when physical and logical role names do not match If names do not match the AUTO mapping state does not work Prerequisites Unwired Platform cannot query all supported enterprise security servers directly for successful authentication you must know the physical roles your back end systems require Task You can map a logical role to one or more physical roles You can also map multiple logical roles to the same physical role If a role does not exist you can also add or delete names as needed 1 Review the list of existing physical role names that you can map to the logical role you have selected If the list retrieved is too long to locate the name quickly either e Click the ban
156. al role 3 Updating Server Connection Properties Configure the production version of server connection properties Typically the endpoint and role mapping a developer would use are not the same for a production system Administrators must reset these properties accordingly 4 Reviewing the Deployment Summary Review the properties you have supplied before deploying the package to Unwired Server This allows you to change errors before making the deployment units available via the package created for that purpose See also e Deploying with Export and Import on page 249 Configuring Deployment Properties Set the properties for packages being deployed on Unwired Server A deployment file and an optional deployment descriptor file are created by developers in Unwired Workspace These files are typically delivered for deployment to a production version of the Unwired Server by an administrator Note If the package is deployed to the primary server it is cluster level operation 1 When the Deploy wizard loads click Next 2 Review the Deployment File name or click Browse to navigate to the appropriate file You can select either a single deployment unit XML or an archive file JAR The name of the Package Name appears If this package does not already exist the wizard displays a message that indicates the new package will be created The name cannot exceed 64 characters or include any periods Sybase Control Center
157. allDir Servers Un wiredServer Repository Securitytrust store truststore jks If you do not specify a store lo cation e Unwired Server checks to see if a store used by the JVM that is the one defined by the Javax net ssl trustStor eType system property If the system property is not defined then this value is used java home lib security jssecacerts If that location also doesn t exist then this value is used java home lib security cacerts Note This property is required only if Validate certificate path is set to true Sybase Control Center for Sybase Unwired Platform 191 Administer Property Trusted certificate store pass word Trusted certificate store pro vider Trusted certificate store type Optional The password required to access the trusted certificate store For example import the issuer of the certificate you are trying to authenticate into the shared JDK cacerts file and specify the password using this property Note This property is required only if Validate certificate path is set to true However you do not need to configure this value if the default is used The default value is the value of the jav ax net ssl trustStorePassword property Optional The keystore provider For example SunJCE Note This property is required only if Validate certificate path is set to true However you do not need to configure this value if the default is used The default v
158. ally disconnected scenarios See also e Server Liston page 55 e Server Properties on page 58 e Server Log on page 86 Server List Depending on the license you purchase and the type of environment you install you may deploy multiple Unwired Servers in a cluster If you have installed multiple servers as part of a clustered architecture you must register these servers first Only servers that are installed on the same host as Sybase Control Center are registered automatically Once registered remote servers also appear in the server list Servers are listed according to their cluster mode that is primary or secondary servers Sybase Control Center automatically identifies the primary server and lists it first followed by secondary servers Sybase Control Center for Sybase Unwired Platform 55 Administer See also e Unwired Server on page 55 e Server Properties on page 58 e Server Log on page 86 Stopping and Starting a Server Stop and start a server to perform maintenance or to apply changes to server settings You can perform this action as a two step process stop and start or as a single restart process You can stop and start a server from Sybase Control Center for servers that are installed on the same host as Sybase Control Center as well as servers that are installed on different hosts Note If someone manually shuts the server down this action triggers multiple errors in Sybase Control Center for Unwired Se
159. als Upon successful validation of those credentials the user identity is registered in the Unwired Server The client application may also include the security configuration as part of the username and in that case the security configuration in addition to application ID is used to look up a matching template If no or multiple templates are detected the registration request fails For details on how user names and security configuration names are processed when an email address is used see Considerations for Email Addresses as Username in the Security guide e Supported device client activation options Device Client Type Automatic Registration Manual Registration See also e Registering or Reregistering Application Connections on page 228 e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Managing and Searching for Applications You can view the applications registered through the Sybase Control Center 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application tab You can view the list of registered applications Viewing Assigned Connections View the properties of the connections assigned to an application 1 In the right administration pane select the Applications tab 2 Select the application from the list 222 Sybase Unwired Platform Administer 3 Click Applica
160. also e Creating a Security Configuration on page 172 Applications An Application is the runtime entity that can be directly correlated to a native or mobile workflow application The application definition on the server establishes the relationship Sybase Control Center for Sybase Unwired Platform 211 Administer among packages used in the application domain that the application is deployed to user activation method for the application and other application specific settings e For native replication messaging applications one or more MBO packages can be assigned to an application If the application developer uses the same package ina different application the MBO package must be assigned to that application e For the mobile workflow applications all MBO packages are accessible in all domains so no MBO packages need to be assigned to the mobile workflow application if you are using the default HWC However for a customized container with an application ID other than the default mobile workflow application HWC the corresponding application s MBO packages must be assigned to the customized mobile workflow application customized unique application ID e For Online Data Proxy applications no MBO package assignments are needed as well Applications are managed and monitored by administrators on the Sybase Control Center They are created automatically or manually through Sybase Control Center An application ID uniquely id
161. alue Sybase Control Center for Sybase Unwired Platform 199 Administer Comma separated list of roles granted to the authenticated user for role based authorization Platform roles include SUP Administrator and SUP Domain Administrator Roles are mandatory for admin security configuration For example if you define SUP Administrator to this property the login id in the created login module has Platform admin istrator privileges Note If you use other values ensure you map Unwired Plat form roles to the one you define here HTTP Basic Authentication Properties The HttpAuthenticationLoginModule provider authenticates the user with given credentials user name and password against the secured Web server SWS using a GET against a URL that requires basic authentication and can be configured to retrieve a cookie with the configured name and add it to the JAAS subject to facilitate single sign on SSO or network edge authentication This provider can be configured for authenticating the user when e using only the specified username pass word e using only the specified client value s e first attempting token authentication and if it fails reverting to basic authentication using the supplied username password This could be helpful when using the same security configuration for authenticating users with a token such as device users hitting network edge and when DCN requests from within a firewall present only
162. alue is the value of the jav ax net ssl trustStoreProvider property If it is not defined then the most preferred provider from the list of regis tered providers that supports the specified certificate store type is used Optional The type of certificate store For example JKS Note This property is required only if Validate certificate path is set to true However you do not need to configure this value if the default is used The default value is the value of the jav ax net ssl trustStore property If this value is not de fined then default value is the keystore type as specified in the Java security properties file or the string jks Java keystore if no such property exists 192 Sybase Unwired Platform Administer Validate certificate path If true the default performs certificate chain validation of the certificate being authenticated starting with the certificate being validated Verifies that the issuer of that certificate is valid and is issued by a trusted certificate authority CA if not it looks up the issuer of that certificate in turn and verifies it is valid and is issued by a trusted CA In other words it builds up the path to a CA that is in the trusted certificate store If the trusted store does not contain any of the issuers in the certificate chain then path validation fails For information about adding a certificate to the truststore see Using Keytool to Generate Self Signed Certif
163. alues ToSend client_per sonalization_key client_cookie_name This property should be set if token authentication is used Setting the property Cli entHttpValuesToSend triggers token authentication Unless TryBasicAuthIfTokenAuth Fails is configured to true in conjunction with ClientHttpVa luesToSend only token authen tication will be attempted Note If the user should be au thenticated only using the sup plied username password then this property does not apply Sends the password to the URL as acookie with this name If not specified the password is not sent in a cookie This property is normally used when there is a cookie based SSO mechanism in use for example SiteMind er and the client has put an SSO token into the password The token can be propagated from the personalization keys and HTTP header cookies to the SWS without impacting the password field Sybase Control Center for Sybase Unwired Platform 203 Administer Configuration Option TryBasicAuthIfTokenAuth Fails UsernameHttpHeader False Option that specifies if the pro vider should attempt basic au thentication using the specified username password credentials if token authentication is con figured and it fails This proper ty is applicable only if token au thentication is enabled Note If the user should be au thenticated only using the sup plied username password then this property does not apply
164. ame the name of the machine where Unwired Server is running read only Thread Stack Size the JVM Xss option Minimum Heap Size the minimum size of the JVM memory allocation pool in megabytes For production recommendations on this value see Unwired Server Replication Tuning Reference in System Administration Maximum Heap Size the maximum size of the JVM memory allocation pool in megabytes For production recommendations on this value see Unwired Server Replication Tuning Reference in System Administration User Options in Show optional properties other JVM options For example you can enable JVM garbage collection logging by setting XxX PrintGCDetails Or you can set the permanent space which allocated outside of the Java heap with DJC_JVM_MAXPERM the maximum perm size must be followed by K M or G for example XX MaxPermSize 512M Note that DJC_JVM_MAXPERM is not visible to Sybase Control Center 6 For messaging payloads click the Messaging tab and configure these properties as required Maximum Number of In Memory Messages specify the number of in memory messages to allow Inbound Messaging Queue Count the number of message queues used for incoming messages from the messaging based synchronization application to the server Sybase recommends a choose a value that represents at least 10 of active devices Outbound Messaging Queue Count the number of message queues used for outbound messages
165. and Administering System Landscape Directory on http www sdn sap com itj sdn nw sld 38 Sybase Unwired Platform hae a Sa Administer In the navigation pane of Sybase Control Center select the cluster name In the administration pane click the System Landscape Directory tab Click Servers Choose one of the following e Ifyou are creating a new destination click New e Ifyou are updating an existing destination select the destination name in the table and click Properties Configure the connection properties UserName User name for the SLD server Password and The user account password used to authenticate the user name Repeat entered Password and Repeat Password must match for the Password password to be accepted Host o The host name or the IP address of the SLD server The HTTP S port on which the SLD server is running Enter a lt a port number in the range of 0 65535 Use secure Select Select if you are using HTTPS protocol you are using HTTPS Select if you are using HTTPS protocol To validate the configuration click Ping To accept validated configuration properties click OK This registers the SLD destination Deleting a Registered SLD Server Destination Delete an SLD server to unregister it from Unwired Platform Deleting an SLD server removes it from Sybase Control Center and you can no longer use it as a payload destination 1 In the navigation pane of Sybase Control Cente
166. and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User Click Retrieve to retrieve the log data Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Sybase Control Center for Sybase Unwired Platform 123 Administer Retrieving Proxy Push Logs Retrieves the log data for all push notifications from the Proxy server Once you have traced a connection under the Applications node you can retrieve the logs under the Domains node 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt
167. and iOS and is not used for Hybrid Web Container connections e Domain the domain selected for the connection template Sybase Control Center for Sybase Unwired Platform 235 Administer The domain is not required when automatic registration is enabled e Security Configuration the security configuration defined for the connection template The security configuration of the application connection template is used to authenticate users when automatic registration is enabled The user name for authentication can be included in the security configuration for example supAdmin admin If a security configuration is provided the server looks for the application connection template according to both the appld and security configuration If a security configuration is not provided the server looks for the unique application connection template according to the appld If there are multiple templates with different security configurations for the same appld the server reports an exception as it does not know which template should be used to authenticate the user See also e Application Connection Properties on page 234 e Creating Application Connection Templates on page 233 BlackBerry Push Notification Properties BlackBerry push notification properties allow BlackBerry users to install messaging client software on their devices Property Enabled Delivery threshold Push listener port Enables notifications to the
168. anges will be lost The Refresh button allows you to then validate that those changes are applied and used by Unwired Server For details on how to refresh the server in the correct sequence see Saving and Refreshing an Unwired Server Configuration in the Sybase Control Center online help See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 350 Sybase Unwired Platform Troubleshoot the Sybase Control Center e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Users Connect with Old Credentials Problem A user changes password in the backend security system but can still authenticate with the previous password when connecting to Unwired Server Description Unwired Server securely caches authenticated login credentials 1 hour by default so that subsequent connection requests using the same credentials are not sent to the underlying security pro
169. apping by going to the Role Mapping tab for the desired package Sybase Control Center for Sybase Unwired Platform 169 Administer You can also set the role mapping for each security configuration at the domain level This allows the role mapping to be shared across packages for the common logical roles Changing role mapping at the domain level will result in role mapping changes in other domains where the same security configuration is referenced See also e Mapping a Physical Role Manually on page 170 e Mapping State Reference on page 171 e Configuring Deployment Properties on page 245 e Updating Server Connection Properties on page 248 Mapping a Physical Role Manually Use the Role Mappings dialog to manually map required physical roles for a logical role when physical and logical role names do not match If names do not match the AUTO mapping state does not work Prerequisites Unwired Platform cannot query all supported enterprise security servers directly for successful authentication you must know the physical roles your back end systems require Task You can map a logical role to one or more physical roles You can also map multiple logical roles to the same physical role If a role does not exist you can also add or delete names as needed 1 Review the list of existing physical role names that you can map to the logical role you have selected If the list retrieved is too long to locate the name quickly either
170. application connection and click Device Settings 4 Configure these property categories as required Connection Custom Settings Device Advanced Device Info User Registration Apple Push Notifications iPhone only BlackBerry Push Notifications Proxy Security Settings 268 Sybase Unwired Platform Deploy e Application Setting See also e Connection Properties on page 237 e Custom Settings on page 238 e Device Advanced Properties on page 238 e Device Info Properties on page 239 e Apple Push Notification Properties on page 234 Managing Subscriptions Manage subscriptions to control the messages that application connections receive Subscription management tasks include pinging unsubscribing recovering suspending resuming resynchronizing and logging subscriptions Subscription tasks vary by the package type These subscription management tasks apply only to the package types specified in the table below Perform each task in the Subscriptions tab of the deployed package you are managing Table 16 Subscription management tasks Subscrip Description Summary Package tion task type Ensure that push information a Select the box adjacent to the de UNIFIED user provides for a device is vice ID and click Ping replication configured correctly subscrip If the ping is successful notifi tionis cations and subsequent data synchronizations occur as de fined by each subscription If the p
171. are See also e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 324 Sybase Unwired Platform Troubleshoot the Sybase Control Center e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Sybase Control Center Windows Service Fails to Start Problem When starting the Sybase Control Center X_Xservice it takes a long time before failing and the service manager displays a message that the service startup has timed out The lt UnwiredPlat form_InstallDir gt SCC_xX xX log agent 1log shows the following message Explanation This problem usually occu
172. as inadvertently deleted so Sybase Control Center is unavailable Solution Re create the Windows service with the following command UnwiredPlatform_InstallDir SCC X_X utility ntautostart release sccservice exe install See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 326 Sybase Unwired Platform Troubleshoot the Sybase Control Center Poor Sybase Control Center Performance after Upgrade on page 337 Sybase Control Center Communication with Unwired Server Fails on page 337 Sybase Control Center Fails to Start Problem The Sybase Control Center server does not start This problem occurs
173. atabase This allows you to specify the size of the data saved in memory before it is cleared Alternately if you do not enable a flush threshold data is immediately written to the domain log database as it is captured a Select Enable flush threshold configuration to activate flush threshold functionality Note Enabling flush configuration is a good practice for performance considerations Be aware there may be a consequent delay in viewing data until data is stored in the database b Select one of e Number of rows domain log data that surpasses the specified number of rows is flushed from memory Enter the desired number of rows adjacent to Rows Disabled by default Time interval domain log data older than the specified time interval is flushed from memory Enter the desired duration adjacent to Minutes The default is 5 Either rows or time interval domain log data is flushed from memory according to whichever value is reached first either the specified number of rows or the specified time interval Enter the desired rows and duration adjacent to Rows and Minutes respectively If you enabled a flush threshold enter a Flush batch row size by specifying the size of each batch of data sent to the domain log database The row size must be a positive integer The batch size divides flushed data into smaller segments rather than saving all data together according to the flush threshold parameters For example i
174. ategories Sybase Control Center for Sybase Unwired Platform 299 Monitor Category Description Application ID The ID associated with the application The current synchronization activity upload or download During the upload phase a client initiates operation replays to execute mobile business object MBO operations on the back end system During the download phase a client synchronizes with Unwired Server to receive the latest changes to an MBO from the back end system Entity During the download phase the name of the MBO with which the client is synchronizing During the upload phase the name of the operation that the client is performing Synchronization Start Time The date and time that the synchronization request was initiated Domain The domain to which the package involved in synchronization belongs Application Connection ID The ID number of the connection participating in the synchroni zation The name of the user associated with the device ID Replication History Statistics Historical data for replication based synchronization consists of past synchronization details for monitored packages The summary view provides general information whereas the detail view presents a more specific view of all request events during each synchronization each row of data corresponds to a synchronization request from the client in the time frame you define e Click either Details to see more granular information on
175. ation ID Guidelines on page 227 e Application Connection Properties on page 234 Application ID Overview Applications can be directly correlated to a native application or mobile workflow container instance on device A native application is the single binary deployed to device which may use one or more MBO packages The mobile workflow application is a collection of workflow packages and constitutes as one application One or more MBO packages can be assigned to an application If application developers want to use the same package in a different application they can do that by assigning the MBO package to that application using Sybase Control Center An application ID uniquely identifies the application and must be used to register an application connection or the application template for automatic activation of the application An application ID is also used in the device application for activation of its application connection Depending on the choice of the activation option invoke the provided Application APIs to register the application connection See also e Setting General Application Properties on page 214 e Registering or Reregistering Application Connections on page 228 e Applications on page 211 e Application Creation on page 213 e Application Users on page 225 e Application Connections on page 227 e Application Connection Activation Options on page 221 e Application Connection Templates on page 232 e Application
176. ation connections to a domain is based on the domain setting value in the application connections Therefore when registering application connections the application template must be registered either using a template where the domain value is appropriately configured or in the registration wizard of the Sybase Control Center user interface In the left navigation pane expand the Domains folder and select a domain Within the domain select Applications In the right pane select the domain level Application Connections tab Click Refresh to view a list of Users a bw Nme Alternatively search for one or more users a Provide the search criteria for Users by adding a search string b Click Go All the users that match the search criteria provided for the selected domain are populated in the table 6 Optional Select the columns to display all columns or specific columns from the drop down list See also e Creating and Enabling a New Domain on page 95 e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Applications for a Domain on page 99 e Scheduling Domain Level Cleanup on page 101 100 Sybase Unwired Platform Administer e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Scheduling Domain Level Clean
177. ation wizard is displayed Setting General Application Properties Provide general application properties such as the application ID description security configuration and domain details while registering the application 1 In the Application Creation Wizard enter a unique Application ID following application ID guidelines Enter a Display name and Description for the application Select the appropriate security configuration from the Security Configuration drop down list 4 Select the appropriate domain from the Domain drop down list Optional Assign one or more packages as desired Optional Modify application connection template settings select Configure additional settings and click Next a Select Configure additional settings and click Next b To reuse the configuration of an existing template select a Base template from the drop down list c Configure the following property categories as required e Apple Push Notifications e Application Settings e BlackBerry Push Notifications e Connection 214 Sybase Unwired Platform Administer Custom Settings Device Advanced Device Info Proxy Security Settings User Registration Note When an application ID is intended for use by Online Data Proxy packages do not need to be assigned See Applications 7 Click Finish to register the application with the configured settings See also e Application ID Overview on page 215 e Applic
178. ators use Sybase Control Center to set up an Unwired Server manage packages manage devices configure mobile workflow packages as well as review server and domain logs and monitoring related data e Ina production environment administrators use Sybase Control Center on a regular basis to perform the same tasks described for a shared development environment They also configure the operation of Unwired Servers and administer day to day activities of the production environment Administrators must also routinely monitor the overall health and performance of the system which may include clusters and domains Documentation Roadmap for Unwired Platform Sybase Unwired Platform documents are available for administrative and mobile development user roles Some administrative documents are also used in the development and test environment some documents are used by all users See Documentation Roadmap in Fundamentals for document descriptions by user role Fundamentals is available on the Sybase Product Documentation Web site Check the Sybase Product Documentation Web site regularly for updates access Attp sybooks sybase com nav summary do prod 1289 then navigate to the most current version Sybase Control Center for Sybase Unwired Platform 1 Get Started Unwired Platform Administration by Node The left navigation pane in the Sybase Control Center for Unwired Platform console displays a tree of administrable features in the form o
179. aving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 348 Sybase Unwired Platform Troubleshoot the Sybase Control Center Unexpected Listener Startup or Connection Errors Problem You encounter unexpected listener startup or connection errors for Unwired Platform components This is usually seen when Sybase Unwired Server is installed on a host in DMZ De Militarized Zone within the internal and external firewalls Solution 1 Verify that the TCP IP filtering restriction is not in effect on the host machine To do so on Windows XP navigate to Control Panel gt Network Connections gt Local Area Connection 1 gt Properties gt General tab gt Internet Protocol TCP IP gt Properties gt General tab gt Advanced gt Options tab gt TCP IP filtering gt Properties 2 In TCP IP Filtering check to make sure the Enable TCP IP Filtering All Adopters checkbox is not selected This enables all Sybase Unwired Platform infrastructure ports If you do choose to select it be sure to select Permit All for TCP Ports to enable all Sybase Unwired Platform infrastructure ports These ports are documented in the Installation Guide 3 Click OK to close each window and save your changes 4 You can change Local Area Connection 1 to the network connection name being used on the machine 5 Make sure users are not using third party port blockers like McAfee A
180. ay from the drop down list such as Application ID Application Connection Id and User Click Retrieve to retrieve the data Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Proxy Request Response Logs on page 123 122 Sybase Unwired Platform Administer Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Proxy Request Response Logs Retrieves the log data for all requests and responses made from the Proxy server Once you have traced a connection under the Applications node you can retrieve the logs under the Domains node 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the Proxy tab and then select Request Response To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time
181. base Control Center with JAWS for Windows screen reading software effectively download and install the appropriate Adobe scripts See www adobe com Perspectives A perspective is a named container for a set of one or more managed resources You can customize perspectives to provide the information you need about your environment As the main workspaces in the Sybase Control Center window perspectives let you organize managed resources You might assign resources to perspectives based on where the resources are located continents states or time zones for example what they are used for which group owns them or which administrator manages them Perspectives appear as tabs in the main window Every perspective includes a Perspective Resources view which lists the resources in that perspective and provides high level status and descriptive information Use the View menu to switch from detail view to icon view and back You can open additional views as needed to manage the perspective s resources The views in a perspective display information only about resources in that perspective One resource can appear in many perspectives See also e User Interface Overview on page 19 e Views on page 23 e Repository on page 25 e Sybase Control Center Console on page 30 e Sybase Control Center Security on page 34 Creating a Perspective Create a perspective in which you can add and manage resources 1 From the application menu bar se
182. base Unwired Platform Administer To preserve a deployed package before deleting a domain export the package to an archive file Note You cannot delete the default domain since it contains critical runtime related artifacts 1 In the left navigation pane select Domains 2 In the right administration pane click the General tab and select the domain you want to delete 3 Click Delete 4 In the confirmation dialog click Yes See also e Creating and Enabling a New Domain on page 95 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Applications for a Domain on page 99 e Viewing Application Connections for a Domain on page 100 e Scheduling Domain Level Cleanup on page 101 e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Registering a Domain Administrator User A platform administrator can add domain administrators so these users can administer domains to which they are assigned This process registers an administrator with the cluster so the user can be assigned as an administrator for a domain Prerequisites Create the user entry and map the physical role to the SUP Domain Administrator logical role in the security provider repository used to authenticate administrators in Sybase Control Center SCC Task 1 In the left navigation pane click the Se
183. bout registered users 226 Sybase Unwired Platform Administer 1 Inthe right administration pane select theApplications node then the Application Users tab 2 Click Refresh to view the current information of all users See also e Deleting Application Users on page 225 e Checking Application User Assignments on page 226 e Searching for Application Users on page 226 Application Connections Application connections associate an application instance with a user An application may be used by many users and a user may be associated with many applications See also e EIS Data Source Connection Properties Reference on page 144 e Creating Connections and Connection Templates on page 142 e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Application ID Guidelines Follow these guidelines for choosing an appropriate application ID while registering application connection for use by native MBO workflow or Online Data Proxy clients Failure to specify the correct application ID would result in failure when the client tries to activate itself even though the user name and activation code do match Registration Type Application ID Guidelines Workflow client 2 0 1 or earlier leave the application ID empty 2 1 or later use preexisting HWC template or if using your own template make sure that HWC is set as the application ID
184. btain such a license e Total device license count the total number of device licenses available with your license This count limits how many devices can connect to your servers See Sybase Unwired Platform Licenses topics in System Administration for licensing information e Used device license count the total number of unique devices associated with the users currently registered with the server If all of your available device licenses are in use you can either upgrade your license or manually delete unused devices to make room for new users e For workflow and Online Data Proxy client devices delete the Application Connections that are no longer in use e For native replication based applications delete Package Users on the respective Package e For native messaging based applications delete the Application Connections associated with the clients not in use See System Administration for licensing information e Device license expiry date the date and time at which the device license expires When a device license expires Unwired Server generates a license expired error and connection requests from registered devices are unsuccessful e Used mobile user license count the number of mobile user licenses currently in use A mobile user is a distinct user identity username and associated security configuration that is registered in the server As such the used mobile user license count represents the total distinct use
185. by specific subcomponents log level exception time range and so on You can include backup logs in your search or retrieval The option is not selected by default Searching Unwired Server Log Data Filter server log data according to the criteria you specify 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Unwired Server gt General Select Show filter criteria to display the search pane Select Include backup logs to display backup logs Select Text view or Grid view to specify how to display the logs wr Y Select Basic search to filter your search according to the specific string you enter in the search field Optional You may also specify e Show specify first lines last lines or a keyword If you are searching by first or last lines you can enter any value up to a maximum of 1000 lines in the log However Sybase recommends that you provide a more manageable value to avoid severe performance degradation associated with this upper limit e Log level search only messages logged by the particular log level you select 6 Select Advanced search to enter more specific search criteria including e Component identify which component the log data belongs to MMS Proxy MSG Security MobiLink DataServices Other or DOEC Sybase Control Center for Sybase Unwired Platform 89 Administer Note Set the log level for each component i
186. c Select the connection for the DOE C package then click Properties d Set the username and password so that it matches the user account credentials Note If you change the username or password property of a DOE C connection you must reopen the same dialog and click Test Connection after saving Otherwise the error state of this DOE C package cannot be cleaned up If you do not click Test Connection the username or password is correct but the error state of the DOE C package cannot be cleaned up Package Subscription Properties Review information on SAP Data Orchestration Engine connector DOE C package subscriptions in order to manage the synchronization data that device users receive Package subscription properties include Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Last Server Response Time the date and time that the last outbound response was sent from Unwired Server to the client Client ID the device application ID which identifies the package database for the application Application Name the name of the device application used by the subscription Status the current status of a device The possible values are Running Suspended Pending Activation Online Offline and Expired Packet Dropped the current packet dropped state of a device The values are true or false Select Advanced to vie
187. cache refresh and Unwired Server interface Cache Refresh statistics for cache database activities Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Cache Group the cache group name CacheRow Count the number of cached rows EIS Row Count the number of rows retrieved from the enterprise information system EIS Insert Count the number of rows inserted in the cache Update Count the number of rows updated in the cache Delete Count the number of rows deleted from the cache Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Refresh Type Virtual Table Name Partition Key Pre Update Cache Image Post Update Cache Image DS Interface Synchronization logs include data related to different aspects of data synchronization including data service and Unwired Server interface DS
188. cally delete data that has been logically deleted from the cache Cached data is marked as logically deleted when certain activities occur in the client application or back end 1 In the left navigation pane of Sybase Control Center expand the Packages folder and select the package to configure 2 In the right administration pane select the Cache Group tab 3 Click OK See also e Configuring Scheduled Cache Group Properties on page 255 Purging the Synchronization Cache Manually You can manually purge the synchronization at the package level Mobile business objects MBOs contained in a cache group using the online policy are deleted In the left navigation pane expand the Domains folder and select a domain Navigate to the Packages folder and select a package In the right pane select the Cache Group tab On the Cache Group tab click Purge OU Oe IN Click OK to purge immediately based on your selections Assigning Package Level Security Assign security configurations at the package level to override those set at the domain level 1 Selecting a Security Configuration for a Package Sybase Control Center for Sybase Unwired Platform 259 Deploy Designate a security configuration for a package in Sybase Control Center This is a required step during package deployment but you can later change the security configuration 2 Mapping Roles Configure role mapping to authorize client requests to access MBOs and
189. cates are stored Certificates used for administration and data change notification ports are stored in the keystore The path should be relative to lt Unwired Platform_InstallDir gt UnwiredPlat form XX Servers UnwiredServer e Keystore Password the password that secures the key store Truststore Location the full path name for the public key certificate storage file The Certificate Authority CA certificates used to sign certificates store their public keys in the truststore The path should be relative to lt Unwired Platform_InstallDir gt UnwiredPlat form XX Servers UnwiredServer e Truststore Password the password that secures the truststore Note If at any point you have changed the password for the keystore and truststore with keytool then you must remember to update the password here as well 6 Click Save Next Create an SSL security profile that uses the selected certificates Creating an SSL Security Profile in Sybase Control Center Security profiles define the security characteristics of a client server session Assign a security profile to a listener which is configured as a port that accepts client connection requests of various protocols Unwired Server uses multiple listeners Clients that support the same characteristics can communicate to Unwired Server via the same port defined in the listener Note A security profile can be used by one or more servers in a cluster but cannot used by multiple cl
190. cation into both Sybase Control Center s and Unwired Server s keystore If each component doesn t have the opposite set of certificates mutual authentication fails Either install the missing certificates if mutual authentication is required or use the following procedure to recover from this scenario 1 If Unwired Server also has a standard management non secure port available you can connect to that port by updating the Sybase Control Center resource localhost port number property and setting secure to No See Adding or Updating Unwired Server Registration Properties in Sybase Control Center online help 2 If Unwired Server doesn t have the standard management port enabled then update the securityProfile property value in the lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer Repository Instance com sybase djc server SocketListener ServerName _iiops1 propertiesfile to use the default profile and restart Unwired Server For information about installing certificates see Changing Installed Certificates Used for Unwired Server and Sybase Control Center HTTPS Listeners in the Security guide For information about changing the authentication method used by the security profile see Creating an SSL Security Profile in Sybase Control Center in Sybase Control Center online help See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Se
191. cations ccccceeeeeeeeeeeeeeeeeeeeees 221 Application Connection Activation Options 221 Managing and Searching for Applications 222 Searching for Applications ccecceeeeeeeeeeeeees 224 Application Users c ce nei areas 225 Application Connections seeeeereeereeeees 227 Application Connection Templates 2 232 Application Connection Properties 2 234 Deploy aniar daa i ladvanteseanesdioceninnwennctoniaivenveicaties 243 MBO Fackage Soira inenen ee aiiai iae a AAE RE 243 Deploying MBO Packages eeeeeeeeeees 243 MBO Package Manangement ceeeeeeee 251 MBO Subscription Management eee 266 Reviewing MBO History ccccceeceeeeeeeeeeeeeees 272 Reviewing Operation History ceceeeeeeees 272 DOE Packages lt sccteir ct ase aki adits 273 Deploying and Configuring DOE C Packages 273 Viewing and Changing Package Connection POD Srl Siesia er hap ere eaten 273 Setting the Bulk Load Timeout Property 274 Checking and Resolving DOE C User Failures 275 Package Subscription Properties 00 275 Mobile Workflow Packages cccccceeeeeeeeeeettteeeeeeeees 276 Deploying a Mobile Workflow Package 276 Enabling and Configuring the Notification Mailbox seated viata Goaticte tees aiii 277 Configuring a Mobile Workflow Package 278 MON OE siete cise
192. cessing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation Connection the managed connection used Service Address the service address URL Action the SOAP action Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Payload and detail columns Request payload SOAP messages sent to the remote SOAP service Response payload SOAP messages received from the remote SOAP service Device ID the core and administrative MMS device ID payload Domain the core and administrative MMS domain name payload Endpoint Name the core and administrative MMS endpoint name Connection Timeout the response timeout window in milliseconds Authentication Type the authentication type either None Basic SSO2 or X509 Proxy Log Proxy log data includes data for all requests and responses from the Proxy server and all push notifications from the Proxy server Proxy Request Response Log Proxy Request Response log data includes data for all requests and responses made from the Proxy server Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or
193. ck OK Note To remove a selection click View selection select the item then click Remove See also Adding or Removing Applications to the Profile on page 106 Adding or Removing MBOs to the Profile on page 107 Adding or Removing Operations to the Profile on page 108 Adding or Removing Security Configurations or Users to the Profile on page 108 Adding or Removing Package Users to the Profile on page 109 Adding or Removing Connections to the Profile on page 109 Adding or Removing Application Connections to the Profile on page 110 Adding or Removing Payloads to the Profile on page 110 Adding or Removing MBOs to the Profile Add MBOs from one or more packages to the profile Cee ee In the Profile Definition dialog select Package related Select MBOs then click the button to add MBOs to the profile Navigate to a package in the left pane Select the MBO in the right pane Identify another MBO or click OK Note To remove a selection click View selection select the item then click Remove See also Adding or Removing Applications to the Profile on page 106 Adding or Removing Packages to the Profile on page 107 Adding or Removing Operations to the Profile on page 108 Adding or Removing Security Configurations or Users to the Profile on page 108 Adding or Removing Package Users to the Profile on page 109 Adding or Removing Connections to the Profile on page 109 Adding or Removing Application Connections to the Profile o
194. ck Retrieve to retrieve the logs The table is populated with log data Click Export and specify the file name and location See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Purging Domain Logs A manual purge request is submitted to the primary server It is abackground task is initiated to perform batched clean up of the data from the domain log database Note Do not stop the primary server while the purge task is executing Otherwise you will need to submit the manual purge request again 1 2 In the left navigation pane of Sybase Control Center select Domains Under the domain node select Log 126 Sybase Unwired Platform Administer In the right administration pane select the Settings tab Click Purge Enter the date and time within which you want the data to be purged Click OK The purge completion time is dependent on the amount of the log data being purged Therefore domain log data may still be seen during this t
195. ckage 3 Click Lock Unlock to lock or unlock a mobile workflow A locked mobile workflow cannot be modified or deployed 4 Click Save Configuring Matching Rules Define the parameters and matching rules that determine whether an e mail message is a regular e mail or a workflow e mail at runtime Prerequisites The developer must have created an object query and added an E mail Subscription starting point when the mobile workflow was designed Task When a multiplexer which a user configures for a Notification mailbox retrieves e mails from the e mail server the Matching rules are used to determine if an e mail is a regular e mail or a workflow e mail If the matching rules match then the e mail is processed as a workflow e mail The e mail is processed for Extraction rules this processing is not visible in SCC to extract values from the e mail This determines further processing such as calling MBO object queries and so forth Then a workflow message is constructed with the necessary data of the object query result and sent to device s according to the Distribution rules which determine the devices to which the message should be sent You can configure a matching rule at one of two levels Sybase Control Center for Sybase Unwired Platform 279 Deploy At the inbox level to route e mails for all mobile workflows At the package level to route e mails only for a specific mobile workflow In the left navigatio
196. components on your network to provide a highly scalable and available system architecture Organizations can seamlessly achieve high availability and scalability by adding more or redundant instances of core components Redundant instances of critical components provide transparent failover In a production environment the Unwired Platform deployment typically uses at least one relay server The connections to relay servers can be configured within a cluster instance from Sybase Control Center Cluster Affecting Configuration Changes Before you configure Unwired Servers in a cluster ensure you understand how changes are synchronized to cluster members When you make a cluster affecting change on the primary Unwired Server those changes are synchronized to all secondary servers in the cluster This ensures that servers are configured the same way and behave consistently within the cluster Cluster affecting changes include e server configuration e monitoring setup e security configuration Copying and Pasting Properties Values displayed in property tables in Sybase Control Center can be copied and pasted Tables that support copying and pasting include monitoring properties device properties user properties registration templates domain log properties and sever log properties 1 To copy a value right click the cell then select Copy from the context menu 2 To paste what you have copied go to the property table you requir
197. context The default is false Try first password Optional If true the login module attempts to retrieve user name and password information from the shared context before using the callback handler The default is false 190 Sybase Unwired Platform Administer Use first password Optional If true the login module attempts to retrieve the user name and password only from the shared context The default is false Enable revocation checking Optional Enables online certificate status protocol OCSP certif icate checking for user authentication If you enable this option you muse enable OCSP in Unwired Server This provider uses the values defined as part of the SSL security profile Revoked certificates result in authentication failure when both of these conditions are met e revocation checking is enabled e OCSP properties are configured correctly Regex for username certificate Optional By default this value matches that of the certificates match common name CN property used to identify the user If a mobile application user supplies a user name that does not match this value authentication fails Trusted certificate store Optional The file containing the trusted CA certificates import the issuer certificate into this certificate store Use this property and Store Password property to keep the module out of the sys tem trust store The default Unwired Server system trust store is lt UnwiredPlatform_Inst
198. ct See the topic Port Number Reference in the System Administration guide If the configuration is correct you may need to start the second version of Sybase Control Center manually See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 328 Sybase Unwired Platform Troubleshoot the Sybase Control Center Login Invalid in Sybase Control Center Problem Logging in to Sybase Control Center generates an Invalid Login message Solution e Verify Sybase Control
199. ction status navigate to the domain then select Applications in the left navigation pane and view application connection information in the right pane Review package client logs access the Client Log tab of the Packages gt lt PackageName gt node in Sybase Control Center to view data about client application operations for all devices subscribed to a package This information allows you to track errors and identify performance issues Review MBO and operation history access the History tab for both the MBO and operation nodes of a package in Sybase Control Center to review error history during synchronizations and operation replays See also Collecting Administration Performance Data for Troubleshooting on page 322 Sybase Control Center for Sybase Unwired Platform 321 Troubleshoot the Sybase Control Center e Sybase Control Center Management Tier Issues on page 324 e Platform Component Monitoring Issues on page 339 e Server Tier Administration Issues on page 342 e Package Deployment and Management Issues on page 354 e Application and Application User Management Issues on page 356 Collecting Administration Performance Data for Troubleshooting Problem You need to collect performance data to troubleshoot performance issues in Sybase Control Center for Unwired Platform administrative options Solution Set up the lt UnwiredPlat form_InstallDir gt SCC XxX log executionTime log which provides informatio
200. curity node 2 In the right administration pane click the Domain Administrators tab and click New 3 To configure user properties for the administrator enter Sybase Control Center for Sybase Unwired Platform 97 Administer Login name the user name assigned to the administrator For example if you are using LDAP to authenticate administrators the UID is typically used as the login name e Optional Company name the name of the organization the administrator belongs to Sybase recommends you supply this information if you are setting up Unwired Platform in a hosted environment and using domains to distinguish between different hosted solutions for different organizations e Optional First name the administrator s first name The first name must match the one assigned to the login name in the security repository e Optional Last name the administrator s last name The last name must match the one assigned to the login name in the security repository Click OK to register the administrator The domain administrator can now log in with his or her user login credentials user name and password Next Assign the domain administrator role to this user See also Creating and Enabling a New Domain on page 95 Deleting a Domain on page 96 Assigning Domain Administrators to a Domain on page 98 Viewing Applications for a Domain on page 99 Viewing Application Connections for a Domain on page 100 Scheduling Domain
201. customers to customize their deployed applications packages and perform self administration tasks as needed 94 Sybase Unwired Platform Administer The default domain The default domain is a special domain where critical runtime configuration artifacts exist These artifacts include e An admin security configuration this security configuration is mapped to the default domain and is used to authenticate and authorize administrative users For this reason administrators are not allowed to unassign the admin security configuration from the default domain e Cache database CDB data source connections for the default CDB data source users can configure the Pool Size property in the default domain according to their requirements This setting allows the maximum number of open connections to the SQL Anywhere database server hosting the CDB e Monitor database data source connections the customer can modify the existing monitoring data source properties according to their configuration requirements or create a new monitoring datasource in the default domain e Domain log database data source connections the customer can modify the existing domain log data source properties according to their configuration requirement or create a new domain log data source in the default domain By default the name of domain log data source is domainlogdb Since these critical runtime related artifacts are located in the
202. customization resource bundle versions in the repository However it is good practice to delete customization resource bundles once you know they are not used 1 2 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab Select one application and click Properties In the dialog select the Customization Resource Bundles tab Optional Click Refresh to update the list of deployed customization resource bundles for this application Select a single customization resource bundle in the list and click Delete Click Yes to confirm deletion If the customization resource bundle JAR file is not assigned it is deleted from the file repository Otherwise you must unassign the customization resource bundle first Deleting Applications Delete an application to remove all the registered users connections and subscriptions associated with those connections Delete an application to remove all associated runtime artifacts on the server Deleting applictions removes application definitions application users and connections associated with the application and package level subscriptions of the application connections Delete applications with care to avoid adversely impacting users 1 2 In the left navigation pane of Sybase Control Center click the Applications node and select the Applications tab in the right administration pane Select the applica
203. d Log Subsystems on page 113 e Setting Up a Pool of Log Filters on page 114 e Retrieving Unified View Logs on page 116 e Retrieving Synchronization Logs on page 117 e Retrieving Device Notification Logs on page 118 e Retrieving Data Change Notification Logs on page 119 e Retrieving Security Logs on page 120 e Retrieving Errors Logs on page 121 e Retrieving Logs for Connections on page 122 e Retrieving Proxy Request Response Logs on page 123 e Retrieving Proxy Push Logs on page 124 e Exporting Log Data on page 125 Exporting Log Data Export data to a file for archive or to analyze and troubleshoot problems Note Sybase Control Center for Sybase Unwired Platform 125 Administer Nn kk Ww NY Depending on the amount of data being exported the log export can take a long time Sybase recommends using log filters and time ranges to filter out and export specific log entries of interest You can also use the management API if there is a need to export domain log contents if the data set is large or to refrain from blocking the user interface In the left navigation pane of Sybase Control Center select Domain Under the domain node select Log In the right administration pane select the General tab Select the subsystem tab such as Synchronization To select or set up a special filter select Show filter To filter based on the date and time enter a Start date End date Start time End time Cli
204. d Platform 313 Monitor Total Subscription Commands The total number of subscription commands sent from clients to the server Total Devices The total number of devices involved in synchronization This total includes the same user multiple times if he or she has multiple devices The value comprises individual devices and does not count multiple synchronizations requested by the same device Average Minimum Maximum The average minimum or maximum amount of time Unwired Message Processing Time Server took to respond to a synchronization request message Time at Minimum Maximum The time at which the shortest or longest response time completed Processing Time Total Inbound Messages The total number of messages sent from clients to Unwired Server Total Outbound Messages The total number of messages sent from Unwired Server to clients Total Operation Replays The total number of operation replays performed by clients on mobile business objects MBOs The total number of errors that took place across all synchroniza tions Total Data Push The total amount of data transmitted from the server to clients User Statistics User statistics consist of key performance indicators that reflect the overall activity of application users User statistics can be filtered to include users who belong to a particular security configuration This type of monitoring highlights key totals and identifies average minimum and maximum values for p
205. d Server to use Relay Server then generate a Relay Server configuration file Copy the file to the Relay Server host and quickly distribute the same configuration to multiple Relay Server nodes with minimal changes This task applies only to a Relay Server installed on the LAN It does not apply to the Sybase Hosted Relay Service 1 Configuring Relay Server Properties There are two methods of configuring Relay Server properties 2 Generating and Modifying the Relay Server Configuration File Sybase Control Center for Sybase Unwired Platform 43 Administer Generate all or part of a Relay Server configuration file Then transfer the generated file to all Relay Server hosts 3 Setting Up RSOE Set up one or more RSOEs for each Unwired Server identified in a Relay Server configuration The configured values are saved in the cluster database Configuring Relay Server Properties There are two methods of configuring Relay Server properties Choose from one of these methods Once completed transfer the resulting configuration file to all hosts upon which Relay Server has been installed For installation details see Installing a Relay Server in Installation Guide for Runtime See also e Generating and Modifying the Relay Server Configuration File on page 48 Creating a Quick Configuration Create a Relay Server configuration primarily with system defaults and create Outbound Enabler RSOE processes for each Unwired Server
206. d and used for automatic registration for native applications MBO package client applications For Online Data Proxy there is no such automatic creation of applications Applications must be created manually Manually Creating Applications Create an application manually by assigning a unique application ID and other key application properties such as domain MBO package security configuration among others At this time the manual process is only needed for Online Data Proxy applications or when using a Hybrid Web Container built using the iOS sample where developers can use their own application IDs for workflow applications Sybase Control Center for Sybase Unwired Platform 213 Administer 1 2 Launching the Application Creation Wizard Use the Application Creation wizard to register an application Setting General Application Properties Provide general application properties such as the application ID description security configuration and domain details while registering the application See also Creating Application Connection Templates on page 233 Application Connection Properties on page 234 Launching the Application Creation Wizard Use the Application Creation wizard to register an application In the left navigation pane of Sybase Control Center click the Applications node and select the Applications tab in the right administration pane To register an application click New The Application Cre
207. d by com sybase uep sysadmin management exception ImoWsExcept ion An error occurred loading a configuration file Attempted to read or write protected memory This is often an indication that other memory is corrupt 2 Validate that the Sybase Unwired Server service is running and there are no errors being reported in the Windows Application event log by that service 3 Validate that the Messaging Server Administration Web Service is running a Open a Web browser b Open http ocalhost 5 100 MobileOffice admin asmx c Select the GetDeviceList2 method then click Invoke d Check whether a valid XML response returns 4 Ifanything in steps 1 3 is unexpected you may have an installation or configuration issue Confirm this by a Restarting the Sybase Unwired Server service b Once available repeat steps 2 3 e Otherwise open Sybase Control Center and click Applications to try registering an application again 5 If you still get the same error and same behavior contact Sybase Support See also e Wrong Application for Code Error on page 356 e User Name of Registered Application Connection Not Displayed on page 357 358 Sybase Unwired Platform Glossary Glossary Defines terms used in Sybase Control Center documentation Glossary Sybase Unwired Platform Defines terms for all Sybase Unwired Platform components administration perspective Or administration console The Unwired Platform administrativ
208. d data in multiple subsystems or view a unified log across all subsystems The administrator must enable logging and then use log filters to view data of interest By default only error messages are recorded in each domain s log To enable domain logging you must create a log profile See Creating and Enabling Log Profiles in Sybase Control Center online help See also e Creating and Enabling a New Domain on page 95 104 Sybase Unwired Platform Administer e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 Viewing Applications for a Domain on page 99 e Viewing Application Connections for a Domain on page 100 e Scheduling Domain Level Cleanup on page 101 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Enabling Application Logging Enable domain level logging to help you trace and monitor application activities and review the resulting logs for troubleshooting 1 Creating and Enabling Domain Logging Create logging profile definitions and enable the log profile Creating and Enabling Domain Logging Create logging profile definitions and enable the log profile In the left navigation pane of Sybase Control Center select Domains Under the domain node select Log In the right administration pane select the Settings tab Click New In the Profile Defini
209. d message queue count the default maxThreads of IIOP socket listener is insufficient Solution Increase the maxThreads of IIOP socket listener by editing the lt hostname gt _iiopl properties file located in lt UnwiredPlat form_InstallDir gt UnwiredPlatform Servers UnwiredServer Repository Instance com sybase djc server SocketListener and restart Unwired Server The maxThread of IIOP socket listener must be larger than the sum of all nodes needed IIOP thread counts 352 Sybase Unwired Platform Troubleshoot the Sybase Control Center See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Saving Server Configuration Fails Due to Certificate Validation Error Problem Saving the server configuration after property updates yields this error com sybase sup admin server configuration Run
210. data for the package including cached data registered subscriptions subscription templates client log MBO Operation history and registered package users All clients must re sync as a result Therefore deletion action should be taken after careful consideration Sybase Control Center for Sybase Unwired Platform 251 Deploy 1 In the left pane click the Unwired Server you are currently logged in to This expands the list of Unwired Platform components you can manage provided that you have the correct permissions to do so 2 Click Domains gt DomainName gt Packages 3 To delete a package from the this list select one or more packages and click Delete A confirm dialog box appears 4 Click OK to confirm the deletion The package is removed from Unwired Server Enabling and Disabling a Package Enable or disable a package to allow or prohibit device access to the package Disabled packages are still available to Sybase Control Center for Unwired Server By default all packages are enabled When you disable a package the server unloads all of its elements from memory Disabling a package prevents the Unwired Server from loading that package at start up Note You cannot disable a SAP Data Orchestration Engine Connector DOE C package 1 In the left navigation pane click Packages 2 In the right administration pane select the General tab 3 Select the box adjacent to the package you want to enable or disable You
211. dded to the list of deployed packages which are sorted by Display Name Next Configure the package if you want the deployed package to have a different set of properties in a production environment See also e Configuring a Mobile Workflow Package on page 278 e Mobile Workflow Packages on page 276 Enabling and Configuring the Notification Mailbox Configure the notification mailbox settings that allow Unwired Server to transform e mail messages into mobile workflows The notification mailbox configuration uses a listener to scan all incoming e mail messages delivered to the particular inbox specified during configuration When the listener identifies an e mail message that matches the rules specified by the administrator it sends the message as a mobile workflow to the device that matches the rule Note Saving changes to the notification mailbox configuration deletes all e mail messages from the account Before proceeding with configuration changes consult your e mail administrator if you want to back up the existing messages in the configured account In the left navigation pane click Workflows In the right administration pane click Notification Mailbox Select Enable Configure these properties See he e Protocol choose between POP3 or IMAP depending on the e mail server used Sybase Control Center for Sybase Unwired Platform 277 Deploy e Use SSL encrypt the connection between Unwired Server and the e mail ser
212. default the de fault database role name of the data source is used lt name gt Replace lt name gt with an appropriate name for the server lt name gt Replace lt name gt with an appropriate name for the service true false Choose a value of 1 to use an ANSI SQL set session authorization command at the start of each database transaction Set to 0 to use session based authoriza tions Sybase Control Center for Sybase Unwired Platform 155 Administer Set Session Auth System ID Start Wait Truncate Nanoseconds Use Quoted Identifiers XA Datasource Class If Set Session Authorization is ena bled specifies the database identity to use when the application server accesses the database from a trans action that runs with system iden tity Sets the wait time in seconds be fore a connection problem is repor ted If the start command completes successfully within this time period no exceptions are reported in the server log startWait time is used only with the databaseStartCommand property Sets a divisor multiplier that is used to round the nanoseconds value in a java sql Timestamp to a granularity that the DBMS supports Specifies whether or not SQL iden tifiers are quoted Identifies the user who is connecting to the database Specifies the class name or library name used to support two phase commit transactions and the name of the XA resource library lt databas
213. device if the device is offline This feature sends a push notification over an IP connection only long enough to complete the Send Receive data exchange BlackBerry Push notifications overcome issues with always on connectivity and battery life consumption over wireless networks Acceptable values true enabled and false disabled If this setting is false all other related settings are ignored Default true The minimum amount of time the server waits to perform a push notification to the device since the previous push notification in minutes This controls the maximum number of push notifications sent in a given time period For example if three push notifications arrive 10 seconds apart the server does not send three different push notifications to the device Instead they are sent as a batch with no more than one push notification per X minutes where X is the delivery thresh old Acceptable values 0 65535 Default 1 The push listener port reported by the device on which it listens for notifications This port is automatically assigned by the client For example if there is another application already listening on this port a free port is searched for Default 5011 236 Sybase Unwired Platform Administer Device PIN Every Blackberry device has a unique permanent PIN During initial connection and settings exchange the device sends this information to the server Unwired Server uses this PIN to address the device
214. diting modules report all audit events to allow you to evaluate the security system implementation for Unwired Server Auditing provides you a record of all the security decisions that have been made Each successful authentication creates a session key that shows up in subsequent security checks for that user Unsuccessful authentications are also logged Each authorization records what roles were checked or what resource was accessed Audit filters determine what events get recorded the audit format determines what the audit records look like and the audit destination specifies where audit records are sent Use the audit trail to identify who did what and when with respect to objects secured by your providers Auditing modules are optional In most cases each security module requires a unique set of configuration properties However there are some cases when modules require a common set of properties and these properties are configured once for each module on a tab created for that purpose You can configure different security providers for administrator authenticaton and device user authentication For more information on configuring security providers depending on the type of user see either Enabling Authentication and RBAC for User Logins or Enabling Authentication and RBAC for Administrator Logins in the Security guide Stacking Providers and Combining Authentication Results Not applicable to Online Data Proxy Optionally implement m
215. e BlackBerry Push notifications overcome issues with always on connectivity and battery life consumption over wireless networks Configuring Sybase Control Center for Sybase Unwired Platform 69 Administer Push notifications is just one part of the BlackBerry environment setup See BlackBerry Setup Requirements in System Administration for complete details 1 na Aa U N Obtain the MDS connection service URL a Open the BlackBerry Manager then from the Explorer View click BlackBerry Solution topology gt BlackBerry Domain gt Servers gt ServerName and display Properties b Click MDS Services and copy the MDS Connection Services Server URL In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the Messaging tab select BlackBerry Push Configuration Optional Configure the BES response portioning value to fine tune the amount of HTTP traffic the BES MDS server accepts from Unwired Server a Select the unit MB KB or bytes b Type an integer value By default this setting is configured to 100 KB in Unwired Server to accommodate older BES servers Newer BES servers are configured with a 1MB default If you have a newer BES server improve performance by setting a higher value Experiment with different values to fine tune the correct value for your system configuration Select an existing BlackBerry push configuration and click Properties to view its
216. e click the cell in question then select Paste from the context menu You cannot paste in a table cell that is Sybase Control Center for Sybase Unwired Platform 35 Administer read only by you can copy a value from a table cell and paste it elsewhere for example copy text input for a search Configuring Asynchronous Operation Replay Queue Count Configure properties of a cluster to control whether asynchronous operation replays are enabled for all cluster packages 1 In Sybase Control Center navigation pane click the name of the cluster 2 Inthe administration view click General 3 Configure the queue limit for asynchronous operation replays in Asynchronous operation replay queue count The minimum acceptable queue count is 1 and the default is 5 See also e Viewing Asynchronous Operation Replays on page 265 Viewing Cluster Information View cluster information to determine the name and size of the cluster 1 In Sybase Control Center navigation pane click the name of the cluster 2 Review information for general properties e The name of the cluster By default the cluster name is the name of the host computer upon which the primary Unwired Server node was installed with a_cluster suffix appended to the host name e The number of servers and outbound enablers that are members of the cluster e The cluster sync data shared path if enabled e The asynchronous operation replay queue count See Configuring Async
217. e 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Sybase Control Center for Sybase Unwired Platform 121 Administer Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Logs for Connections Retrieves logging data for domain connections for specific connection types to backend data sources including DOE JDBC REST SAP and SOAP if enabled 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the Connection tab Select a connection type such as DOE JDBC REST SAP or SOAP To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to displ
218. e 31 e into Command on page 31 e shutdown command on page 32 Sybase Control Center for Sybase Unwired Platform 33 Get Started Sybase Control Center Security User access to Sybase Control Center is controlled by configuring a security provider Security providers are configured with the Unwired Platform management console By default Sybase Control Center delegates user access control to providers configured for Unwired Server Consequently the login and group management features for Sybase Control Center that is those available when you click Application gt Administration gt Security from the Sybase Control Center menu do not apply to the Unwired Platform use case See Securing Platform Administration in the Security guide See also User Interface Overview on page 19 Perspectives on page 22 Views on page 23 Repository on page 25 Sybase Control Center Console on page 30 34 Sybase Unwired Platform Administer Administer Use Sybase Control Center for Unwired Platform to administer and configure components of a cluster registered as a managed resource When you configure cluster components you are setting up the elements required to mobilize your data Once configured you perform ongoing administration tasks to maintain the environment Clusters As an organization grows Unwired Platform administrators need to create a scalable IT infrastructure using clusters Clustering creates redundant Unwired Platform
219. e Application Users tab in the right administration pane 2 Select the user and click Delete The user entry and data are removed See also e Checking Application User Assignments on page 226 e Searching for Application Users on page 226 e Refreshing the Application Users View on page 226 Checking Application User Assignments Check which applications are used by registered users 1 In the left navigation pane of Sybase Control Center click the Applications node and select the Application Users tab in the right administration pane 2 Select an application user and click Applications All applications used by the user are listed in the dialog See also e Deleting Application Users on page 225 e Searching for Application Users on page 226 e Refreshing the Application Users View on page 226 Searching for Application Users Search for application users according to the criteria you specify 1 In the right administration pane select the Applications Users node 2 Choose the criteria from the Search drop down list for which you want to search for the required user 3 Click Go The user information is populated according to the criteria you have specified See also e Deleting Application Users on page 225 e Checking Application User Assignments on page 226 e Refreshing the Application Users View on page 226 Refreshing the Application Users View Refresh the application user list to display current information a
220. e Browser on page 334 Sybase Control Center for Sybase Unwired Platform 333 Troubleshoot the Sybase Control Center Administrator Login Passes When Provider Is Not Available on page 334 Host Name of Registered Resource Changed But Is Not Updated on page 335 Management Issues with Clustered Data Tiers on page 336 Poor Sybase Control Center Performance after Upgrade on page 337 Sybase Control Center Communication with Unwired Server Fails on page 337 Security Error Triggered When Connecting to SCC from Remote Browser Problem Connecting to Sybase Control Center from a browser that is remote triggers a security exception Solution Ensure you have a security certificate installed in the Windows security store See Setting Up Browser Certificates for Sybase Control Center Connections in Sybase Control Center online help See also Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 Sybase Control Center Windows Service Fails to Start on page 325 Sybase Control Center Windows Service Deleted on page 326 Sybase Control Center Fails to Start on page 327 Second Sybase Control Center Fails to Start on page 328 Login Invalid in Sybase Control Center on page 329 Administrator Account is Locked on page 330 Browser Refresh F5 Causes Logout on page 330 Stale Version of Sybase Control Center After Upgrade on page 331 Sybase Control Center Reports Certificate Problem on page 332 Previous Administra
221. e Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 Sybase Control Center for Sybase Unwired Platform 335 Troubleshoot the Sybase Control Center e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Management Issues with Clustered Data Tiers Problem if you install Unwired Platform and the cache database on Microsoft Cluster you will receive errors when trying to manage the cluster in Sybase Control Center This is because Microsoft Cluster uses node switches Solution Replace the current entry for the cluster with a new entry that uses the computer node s hostname or IP address rather than Unwired Platform cluster s hostname the default See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen
222. e Device Notification Statistics on page 310 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Sybase Control Center for Sybase Unwired Platform 303 Monitor Current Messaging Statistics Current statistics for messaging synchronization provide real time information about in progress synchronizations Because messaging synchronizations progress rapidly there is typically little pending messaging data available at any given time Unwired Server monitors messagin requests using these categories Category Description Application ID The ID associated with the application Message Type The type of message sent by the client to Unwired Server indicat ing the current sync activity for example import replay sub scribe suspend resume and so on Entity During the import process the name of the mobile business object MBO with which the client is synchronizing During replay the operation that the client is performing For all other message types the cell is blank Start Time The date and time that the initial message requesting synchroni zation was sent by the client Domain The domain to which the package involved in synchronization belongs Application Connection ID The ID number of the application participating in the synchroni zation The name of the user associated with the device ID Messaging History Statistics Historical data for messaging synchronization cons
223. e Security folder 2 Select the security configuration you want to administer 3 In the right administration pane select the tab corresponding to the type of security provider you want to configure Authentication Authorization Attribution or Audit 4 Select a provider from the list then use the up and down arrows to the right of the table to achieve the desired placement 5 Click Save 6 Select the General tab and click Apply A notification message appears if a server restart is required for changes to take effect Security Provider Configuration Properties Security providers implement different properties depending on whether or not they support authentication authorization audit or attribution Platform administrators can configure application security properties in the Sybase Control Center for Unwired Platform console These properties are then transcribed to an XML file in the lt UnwiredPlatform_InstallDir gt Servers UnwiredServer Repository CS1I directory A new section is created for each provider you add LDAP Configuration Properties Not applicable to Online Data Proxy Use these properties to configure the LDAP provider used to authenticate SCC administration logins or to configure the LDAP provider used to authenticate device application logins If you are creating a provider for device application logins then Unwired Platform administrators use Sybase Control Center to write these properties to the lt U
224. e application connections and application connection templates appears in the respective tabs Click OK to confirm the assignment for the customization resource bundle then Yes Unassigning Customization Resource Bundles Unassign a customization resource bundle from an application 1 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab 2 Select one application and click Properties In the dialog select the Customization Resource Bundles tab Sybase Control Center for Sybase Unwired Platform 219 Administer 3 4 Optional Click Refresh to update the list of deployed customization resource bundles for this application Click Unassign to launch the dialog The list of unassignable application connections and application connection templates appears in the respective tabs Click Yes to confirm the unassignment for the customization resource bundle Managing Customization Resource Bundles Applies only to OData SDK Android and iOS clients Use Sybase Control Center to view deployed customization resource bundles and to export and delete customization resource bundles Viewing Deployed Customization Resource Bundles View the customization resource bundles deployed to an application 4 In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab Se
225. e cluster for which you want to immediately upload an SLD payload 2 In the administration pane click the System Landscape Directory tab 3 From the menu bar of the System Landscape Directory page click Schedule 4 Click Run Now The payload generation process begins 5 Upon completion review the contents of the payload and choose an action e Toexport and save the contents toa file as XML click Save to File and choose your file output name and location e To upload the contents select the target SLD servers and click Finish Configuring and Enabling Scheduled Payload Generation and Uploads Configure a schedule to automatically generate a new payload that uploads to an SLD server once cluster information is aggregated from all cluster members For information on how 40 Sybase Unwired Platform Administer cluster information is aggregated and held see SLD and Unwired Platform Architecture in the System Administration guide 1 In the navigation pane of Sybase Control Center select the name of the cluster for which you want to schedule an SLD payload upload 2 From the menu bar of the System Landscape Directory page click Schedule 3 To edit an existing schedule for a selected SLD server click Edit a Configure the schedule e Schedule repeat select how often the schedule should run Options are monthly weekly daily hourly and custom e Ifyou select monthly or weekly specify e Start date select the da
226. e database product name such as SQL Anywhere Database Product Version the remote database version such as 11 0 1 2044 Driver Name the database driver used such as jConnect for JDBC Driver Version the database driver version such as jConnect for JOBC 7 07 GA Build 26666 P EBF19485 JDK 1 6 0 jdbcmain Wed Aug 31 03 14 04 PDT 2011 Database User Name the database user account REST Connection Connections log data includes domain connections for REST connection types to backend data sources if enabled Check the detail pane for additional columns that may be available Enable Payload to see payload data that may be available Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation Connection the managed connection used URL the URL associated with the managed connection Action the GET POST PUT or DELETE action Response Status the response status code for the invocation Thread
227. e detail pane for additional columns that may be available Enable Payload to see payload data that may be available Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of processing START or FINISH Package the name of the package to which the subscription belongs MBO the mobile business object used Operation the MBO operation Connection the managed connection used Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Sybase Control Center for Sybase Unwired Platform 135 Administer Note Payload and detail columns Input Parameters the parameters used in a JDBC endpoint operation payload This will vary by operation Query the SQL statement used in a JDBC endpoint operation payload This will vary by operation Device ID the core and administrative MMS device ID payload Domain the core and administrative MMS domain name payload Endpoint Name the core and administrative MMS endpoint name Database Product Name the remot
228. e duration of cache data validity by configuring Unwired Server updates to mobile business object MBO data for an on demand cache group Note The developer configures a cache group as either on demand or scheduled If the cache group is scheduled the Cache tab is not configurable in the Cache Group Properties dialog 1 In the left navigation pane expand the Packages folder and select the package for which you want to configure cache settings 2 In the right administration pane click the Cache Group tab 3 Select the cache group you want to configure and click Properties 4 In the Cache Properties dialog enter an expiry for the Cache Interval in seconds minutes or hours The cache interval determines how frequently Unwired Server updates the cache database with changes to enterprise data See On Demand Cache Refreshes in the list of links below 5 Click OK See also e Configuring Scheduled Cache Group Properties on page 255 254 Sybase Unwired Platform Deploy On Demand Cache Refreshes Cache groups designated as on demand during development use cache intervals to balance how frequently the object updates enterprise data with the amount of network traffic required to maintain that data Unwired Server keeps a local copy of enterprise data in the cache database CDB and uses an intricate mechanism to manage updates between the CDB and the EIS servers When data is updated the remote client database eventuall
229. e excluded Sybase Control Center for Sybase Unwired Platform 257 Deploy When the schedule expires the automatic refresh you configured terminates unless the end user initiates a refresh 4 Click Save See also e Scheduling an Hourly or Daily Refresh on page 256 e Scheduled Cache Refreshes on page 258 Scheduled Cache Refreshes A schedule driven cache refresh is a background task that runs between a configured start and endpoint at scheduled intervals during normal server operation A schedule driven cache refresh defines a contract between Unwired Server and back end information servers Normally data is retrieved from a server for example a database and an SAP repository or a Web service when a device user synchronizes If the administrator wants the data to be preloaded he or she configures the Unwired Server repeat interval to expedite data updates on the device Two properties configure the cache refresh schedule which is used with a subscription to synchronize data for mobile business objects MBOs e Schedule repeat determines the time frame when data is refreshed If you set up a schedule to repeatedly refresh data information is always refreshed Set the schedule to meet business application requirements for data consistency As an administrator you may also use a schedule repeat to look for data changes and alert subscribed clients to synchronize when there are changes Keep in mind however that the ac
230. e identity gt Replace lt database identity gt with the database identifier lt int gt Replace lt int gt with the number of sec onds Unwired Server waits before re porting an error default lt int gt The default is 10 000 000 True False Set to true to enable use of quoted iden tifiers or false to disable default lt user name gt Replace lt user name gt with the database user name lt class name gt Replace lt class name gt with the class or library name e SQL Anywhere database com syb ase jdbc3 jdbc SybxA DataSource Oracle database ora cle jdbc xa client Or acleXADataSource 156 Sybase Unwired Platform Administer See also e SAP Java Connector Properties on page 157 e SAP DOE C Properties on page 162 e Web Services Properties on page 165 e Proxy Properties on page 166 SAP Java Connector Properties Configure SAP Java Connector JCo connection properties For a comprehensive list of SAP JCo properties you can use to create an instance of a client connection to a remote SAP system see Attp help sap com javadocs N W04 current jc com sap mw jco JCO html createClient java util Properties Table 8 General connection parameters Client Number Specifies the SAP client Three digit client number preserve leading zeros if they appear in the num ber Logon User Specifies the login user ID User name for logging in to the SAP system If using X 509
231. e operation 1 In the left navigation pane expand the Packages folder and select the package that contains the MBO operation you want to view 2 Expand the desired MBO and select the operation for which you want to view the error history create delete or update 3 In the right administration pane click the History tab 4 To view operation data from a specific time period select a Start date and End date and click Go 5 Review the following data for the operation e Operation replay time time of this operation replay s failure e Number of failed operation replays the number of failed operation replays that occurred during the specified time period e Last successful operation replay the date and time of the most recent successful replay of this operation before this operation replay failure 6 Click Clean to remove operation history data The lines are removed from the cache database 272 Sybase Unwired Platform Deploy DOE C Packages Sybase Mobile Workflow for SAP Business Suite and Sybase Mobile Sales for SAP CRM work with Unwired Platform to make parts of SAP Workflow available on your mobile device using SAP Data Orchestration Engine connector DOE C packages DOE C packages implement the messaging payload protocol so package management that relate to messaging packages also apply to DOE C packages The activities listed here only apply to DOE C See also e MBO Packages on page 243 e Mobile Workflow P
232. e perspective is the Flash based Web application for managing Unwired Server See Sybase Control Center administrators Unwired Platform users to which an administration role has been assigned A user with the SUP Administrator role is called a platform administrator and a user with the SUP Domain Administrator role is called a domain administrator These administration roles must also be assigned SCC administration roles to avoid having to authenticate to Sybase Control Center in addition to Unwired Server e A domain administrator only requires the sccUserRole role e A platform administrator requires both the sccAdminRole and sccUserRole roles Adobe Flash Player Adobe Flash Player is required to run Sybase Control Center Because of this player you are required to run Sybase Control Center in a 32 bit browser Adobe does not support 64 bit browsers Advantage Database Server A relational database management system that provides the messaging database for Sybase Unwired Platform See messaging database Afaria An enterprise grade highly scalable device management solution with advanced capabilities to ensure that mobile data and devices are up to date reliable and secure Afaria is a separately licensed product that can extend the Unwired Platform in a mobile enterprise Afaria includes a server Afaria Server a database Afaria Database an administration tool Afaria Administrator and other runtime co
233. e search criteria configure these search elements e Choose the connection information column name you want to enter a search value for e Type or choose the value for the column name you selected Deleting Application Connections Delete an application connection to remove a user assignment to an application connection 1 In the left navigation pane of Sybase Control Center click the Applications node and select the Application Connections tab in the right administration pane 2 Select the application connection and click Delete Editing the Application Connection Properties Modify or update the properties of an application connections In the left navigation pane click the Applications node In the right administration pane click the Applicaton Connections node Select an application connection from the list A U NY Click Properties a Inthe Application Connection Properties dialog select the category from the left pane b Update or modify the property and its value c Click OK 230 Sybase Unwired Platform Administer Note When the application end point for a registered application is modified under the Proxy property you have to manually update the Address in the proxy properties of the connection pool Cloning Application Connections Create a duplicate copy of an application connection configuration settings This allows you to retain user information and pair it with a different device in t
234. e server logs If you manually edit the configuration file especially on secondary servers in a cluster the servers may not restart correctly once shut down 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Messaging Server gt Settings 2 Select Default or one or more of the messaging service modules Click Show All to show all modules Module Description Default Represents the default configuration The de fault values are used if optional fields are left blank in a module trace configuration Re quired Device Management Miscellaneous functions related to device reg istration event notification and device admin istration Enable tracing for problems in these areas JMSBridge This module handles communications from the Unwired Server to the messaging server Ena ble tracing to view the detailed messaging ex change MO This module handles the delivery of messages between the client and server including syn chronous function calls from client to server Enable tracing for MO errors and message de livery issues SUPBridge This module handles communications from the messaging server to the Unwired Server what are the official terminology Enable tracing to view the detailed messaging exchange Sybase Control Center for Sybase Unwired Platform 91 Administer e This module handles the wire protocol includ ing encryption comp
235. e specified time period All values in this table totals averages maximums minimums apply to the specific time period you indicate kel Description S Total Distinct Package Syn The total number of packages subject to synchronization chronization Total Distinct Users The total number of users who initiated synchronization requests This value comprises only individual users and does not count multiple synchronizations requested by the same user Average Minimum Maximum The average minimum or maximum amount of time Unwired Sync Time Server took to finish a complete synchronization Time at Minimum Maximum The time of day at which the shortest or longest synchronization Sync Time completed Package with Minimum Maxi The name of the package and associated MBO with the shortest or mum Synchronization Time longest synchronization time Average Minimum Maximum The average minimum or maximum number of MBO rows of data MBO Rows Per Synchroniza that are downloaded when synchronization completes tion 302 Sybase Unwired Platform Monitor Average Minimum Maximum The average least or greatest number of operation replays per Operation Replays per Sync synchronization received by Unwired Server from a client records received Total Bytes Sent The total number of bytes downloaded by clients from Unwired Server Total Bytes Received The total number of bytes uploaded from clients to Unwired Server Tot
236. each synchronization request or select the Detail option to see all synchronization request details Detail view allows you to look at the individual messages that make up the summary view e Select Summary to see aggregated details by domain package and user about past synchronization events for the defined time frame Table 18 Detail view information Synchronization ele Description ment Application ID The ID number associated with an application 300 Sybase Unwired Platform Monitor Synchronization ele Description ment Application Connection ID The ID number of the connection used in a synchronization re quest The user associated with the device ID The sync activity that occurred during this part of synchronization upload or download During the upload phase a client initiates operation replays to change an MBO During the download phase a client synchronizes with Unwired Server to receive the latest changes to an MBO During download the name of the MBO that the client is synchro nizing with During upload the operation that the client is per forming create update or delete Total Rows Sent The total number of rows sent during package synchronization This data type is not supported at the MBO level Bytes Transferred The amount of data transferred during the synchronization request Start Time The date and time that the synchronization request was initiated The date and time that this part
237. eader is returned in the HTTP response from the SWS the token is cached for the du ration it remains valid unless TokenExpirationInterval is also configured If this response header is not returned with the token it might result in uninten ded use of the token attached to the authenticated context even after it has expired Note If the user should be au thenticated only using the sup plied username password then this property does not apply 206 Sybase Unwired Platform Administer Configuration Option Default Value TokenExpirationInterval Property to specify the interval in milliseconds to be deducted from the actual expiration time returned in TokenExpirationTi meHttpHeader This ensures that the token credential re trieved from the authenticated session remains valid until it is passed to the SWS for single sign on to access MBOs Note If the TokenExpiration TimeHttpHeader value returned by the SWS is less than the value configured for the TokenExpir ationInterval property it results in authentication failure Note If the user should be au thenticated only using the sup plied username password then this property does not apply CredentialName Name to set in the authentica tion credential that contains the token returned in SSOCookie Name If this property is not configured the SSOCookie Name is set as the name of the token credential Auditor Filter Properties Reference Not
238. ect MBO data for a scheduled cache group 3 Purging a Cache Group Physically delete data that has been logically deleted from the cache Cached data is marked as logically deleted when certain activities occur in the client application or back end See also e Mapping Roles on page 260 e Configuring Synchronization Groups on page 252 e Configuring Package Subscriptions on page 266 Sybase Control Center for Sybase Unwired Platform 253 Deploy e MBO Data in the CDB on page 254 MBO Data in the CDB A data cache is a copy of MBO data that is stored in a specific area of the cache database CDB It is used as the data repository for replication and messaging MBOs that are deployed to Unwired Server CDB and cache and MBO data can sometimes used interchangeably even though the CDB includes runtime data as well When cache data is updated either with an on demand or scheduled cache refresh the remote client database eventually retrieves the updated data from the server s copy of MBO data in the CDB by synchronization By giving applications a normalized and uniform view of corporate data organizations can e Lower the barrier to data behind corporate firewalls e Support development of mobile applications that interact with multiple enterprise back ends e Reduce back end load caused by device client requests See also e Configuring a Cache Group on page 253 Configuring On Demand Cache Group Properties Specify th
239. ection Template Manage the different categories of properties set for application connection templates 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application Connection Templates tab 3 Select the application connection template from the list and click Properties Sybase Control Center for Sybase Unwired Platform 233 Administer 4 5 In the Template dialog select the category you want to edit and modify the property and value Click OK Deleting an Application Connection Template When an application connection template is no longer needed delete the template Deleting an application connection template can also be used to prevent automatic activation when a template was used for that purpose Therefore before deleting a template ensure that automatic activation is not used by the application assigned the template in question unless that outcome is desired es In the left navigation pane click the Applications node In the right administration pane click the Application Connection Templates tab Select the application connection template from the list and click Delete Click OK on the confirmation dialog Application Connection Properties Application connection properties are used to create application connections and application connection templates See also Setting General Application Properties on page 214 Registering or Reregisterin
240. ection for a mobile business object you enter the location of a WSDL file in the URL 370 Sybase Unwired Platform Index Xmx maximum memory option 16 XX MaxPermSize permanent memory option 16 A accessibility 22 administration core administration nodes 2 administration listener 58 administration performance 322 administration perspective empty SCC console screen 324 gray SCC console screen 324 rectangular box instead of SCC console 324 administration users configuring 98 168 maintaining 98 168 administrators login accepted when authentication provider unavailable 334 Adobe Flex 22 agent log file 325 Alert Message property 234 alerts effects of repository purging on history 29 Alerts property 234 alias certificate 165 Allow Roaming property 238 Apache Relay Server configuration 48 Apache logs 86 APNS Device Token property 234 appenders adding 86 Apple push notification properties 234 Apple push notification configuring 68 application 214 application connection activation options 221 application connection template 232 234 application connection templates administration overview 5 application connections administration overview 5 application creation 213 application creation wizard 214 Index application ID guidelines 227 overview 215 application management issues 356 application settings 235 application user management issues 356 application users 223 applications 211 213 224 administration over
241. ections by supplying an underlying driver and a connection string Together the driver and string allow you to address the data source and provide you a mechanism by which to set the appropriate user authentication credentials and connection properties that describe the connection instance Once a connection is establish Unwired Server can open and close it as required Connection Pools Unwired Server maintains database connections in a connection pool which is a cache database connections for the cache database or any other database data source A connection can be reused when the database receives future requests for data thereby improving Unwired Server performance If all the connections are being used and the maxPoolSize value you configured for a connection pool has been reached a new connection is added to the pool For Unwired Server connection pools are based on an existing template created for a specific data source type See also e Creating and Enabling a New Domain on page 95 e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Applications for a Domain on page 99 e Viewing Application Connections for a Domain on page 100 e Scheduling Domain Level Cleanup on page 101 e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Configuring Domain Security on page 166 Connection Templates A connection temp
242. ections managed from the domain View the list of servers their properties and their statuses Expand this node to manage individual Unwired Servers to configure properties and logs and to apply pending changes Add view delete and edit applications application users application connections and application connection template operations as part of application activation Add view edit and delete domain administrators Add or delete a se curity configuration Each security configuration contains one or more security providers for authentication authorization and auditing Once configured security configurations can be assigned to domains and then mapped to one or more packages depending on the requirements for each Sybase Unwired Platform Get Started Node Purpose SSCS Workflows Deploy and manage mobile workflow packages and configure the noti fication mailbox Deployed mobile workflow packages are listed below this node Use the individual mobile workflow nodes to manage mobile workflow package properties matching rules context variables error logs application connections and optionally queue items Monitoring Create and manage settings for monitoring security replication synchro nization messaging synchronization device notification data change notification queue package user and cache activities Cluster Administration Overview The goal of cluster administration is to ensure that clust
243. ed Sybase Control Center for Un manually register an application connec wired Platform with Applica tion to associate an application connection tion node and Application Con with a user This is not necessary for appli nections tab cations that are registered automatically View activated users once they have logged As required Sybase Control Center for Un in with the activation code Users must ei wired Platform with the Appli ther supply the activation code manually or cation node and Application the device client supplies the activation Users tab code automatically as coded Create a new activation code for a user As required Sybase Control Center for Un whose code has expired wired Platform with Applica tion node and Application Con nections tab Review registered application connections As required Sybase Control Center for Un and users delete application connections to wired Platform with the Appli free licenses delete application connec cations node tions to remove users from the system Sybase Control Center for Sybase Unwired Platform 5 Get Started Manage subscriptions As required Sybase Control Center for Un wired Platform with the Pack ages node Information and guidelines e Two activation options are available for onboarding which refers to the process of activating an authentic device client user identified via name or email address and application entity as a comb
244. ed time period Monitoring allows administrators to identify key areas of weakness or periods of high activity in the particular area they are monitoring Access to this data helps administrators make decisions about how to better configure the application environment to achieve a higher level of performance Sybase Control Center for Sybase Unwired Platform 287 Monitor The historical data is preserved in the monitor database Performance data KPIs for Replication Messaging Package Statistics User Statistics and Cache Statistics for the specified time period is calculated upon request using the historical data available for that period If monitoring data is purged for that time period the performance data calculations will not factor in that data It is recommended to purge monitoring data after putting in place mechanisms to export the required historical and or performance data as needed By default monitoring data is automatically purged after seven days Also note that the processing times are calculated based on the time the request or message arrives on the server and the time it took to process the request or message on the server The client side time request origin time and time taken to deliver to the server are not factored into that data See also e System Monitoring Overview on page 288 e Monitoring Configuration on page 290 e Monitoring Profiles on page 292 e Monitoring Data on page 294 System Monitorin
245. eduled backups no longer occur However the schedule is preserved and you can reinstate it at any time 5 To change the backup schedule edit the Start date Time Repeat interval or units You can also select or unselect Run a repository purge after the backup completes 6 Click Apply to save the schedule See also e Scheduling Backups of the Repository on page 26 e Forcing an Immediate Backup on page 27 e Restoring the Repository from Backups on page 28 e Configuring Repository Purging on page 29 Forcing an Immediate Backup Perform an unscheduled full or incremental backup of the repository Prerequisites You must have administrative privileges sccAdminRole to perform this task Task 1 From the main menu select Application gt Administration 2 In the left pane select Repository Sybase Control Center for Sybase Unwired Platform 27 Get Started 3 4 Choose the type of backup to run e Click the Full Backup tab or e Click the Incremental Backup tab Click Back up Now Sybase Control Center saves the backup to the directory shown in the Location field See also Scheduling Backups of the Repository on page 26 Modifying the Backup Schedule on page 27 Restoring the Repository from Backups on page 28 Configuring Repository Purging on page 29 Restoring the Repository from Backups Load backup files into the repository database to revert undesirable changes or to recover from a catastrophic fa
246. ee mobile application client object API The client object API is described in the Developer Guide BlackBerry Native Applications Developer Guide 10S Native Applications and Developer Guide Windows and Windows Mobile Native Applications cluster Also known as a server farm Typically clusters are setup as either runtime server clusters or database clusters also known as a data tier Clustering is a method of setting up redundant Unwired Platform components on your network in order to design a highly scalable and available system architecture 360 Sybase Unwired Platform Glossary cluster database A data tier component that holds information pertaining to all Unwired Platform server nodes Other databases in the Unwired Platform data tier includes the cache messaging and monitoring databases connection Includes the configuration details and credentials required to connect to a database Web service or other EIS connection pool A connection pool is a cache of Enterprise Information System EIS connections maintained by Unwired Server so that the connections can be reused when Unwired Server receives future requests for data For proxy connections a connection pool is a collection of proxy connections pooled for their respective back ends such as SAP Gateway connection profile In Unwired WorkSpace a connection profile includes the configuration details and credentials required to connect to an
247. efault this property is set to 0 For example if set that the password has a minimum length of 8 characters and the number of unique characters is also 8 then no duplicate characters can be used In this instance a password of Sm00the would fail because two zeros were used However Sno0the would pass because the duplication has been removed e Retry Limit Sets the number of times an incorrect password can be retried before the data vault is deleted A deleted vault means that the database encryption key is lost and all data in the application is rendered irretrievable As a result the application becomes unusable By default this value is set to 20 Proxy Properties Applies only to Online Data Proxy Proxy properties display details that identify the application and push endpoints e Application Endpoint the back end URL where the application service document is available e Push Endpoint the server URL where all the notifications are forwarded to Security Settings Security settings display the device security configuration e E2E Encryption Enabled indicate whether end to end encryption is enabled or not true indicates encryption is enabled false indicates encryption is disabled 240 Sybase Unwired Platform Administer e E2E Encryption Type use RSA as the asymmetric cipher used for key exchange for end to end encryption e TLS Type use RSA as the TLS type for device to Unwired Server communicat
248. elect the RSOE instances and click Start or Stop 82 Sybase Unwired Platform Administer See also Retrieving RSOE Logs on page 77 Viewing or Editing Individual RSOE Properties on page 78 Updating Common Properties for Multiple RSOEs Concurrently on page 81 Deleting RSOE Configurations on page 82 Refreshing the RSOE List on page 82 Configuring Proxy Server Settings for an Outbound Enabler on page 83 Configuring Proxy Server Settings for an Outbound Enabler Applies only to Online Data Proxy Configure an Outbound Enabler to work with an Internet proxy server when connections to the Relay Server must pass through a proxy server 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab 3 Click Proxy 4 Define a list of required proxy servers a To add a new server connection type Host and Port values then click b To remove an existing connection select the server then click X c To edit an existing connection click an appropriate cell and re enter or modify the current value 5 Define a proxy user for a selected server a Select a server from the list b To add a new user enter a User name and password then click c To remove an existing user select the name then click X d To edit an existing user click an appropriate cell and re enter or modify the current value 6 Click OK See also Retrieving RSOE
249. ent Last Sync Time the date and time that the last synchronization for the subscription occurred Synchronization Group the group of MBOs that a client receives data change notifications for when data changes occur Admin Lock enable or disable prevents device users from modifying the push synchronization state or sync interval value configured in the subscription If the admin lock is disabled the device client user can change these properties and these changes take effect the next time the client user synchronizes the package to which the subscription applies Push enable or disable if enabled automatic server initiated notifications are pushed to users when changes occur in the cache If disabled device users perform client initiated synchronizations when they receive an outbound notification 5 Check the box adjacent to Clear sync history in order to erase stored synchronization details for the subscription 6 If you made changes to subsciption properties click Save Otherwise click Cancel to return to the Subscriptions tab Configuring Messaging Subscription Settings View and edit user properties for messaging packages that allow you to manage messaging between Unwired Server and application users 1 Inthe left navigation pane expand the Packages folder and select the package you want to configure 2 In the right navigation pane click Subscriptions gt Messaging 3 Check the box adjacent to an
250. entifies an application to Unwired Server Application connection templates enable administrators to manually register application connections in Unwired Server with predefined settings Templates also enable automatic activation of devices described later Users are associated with one or more applications through application connections Administrators can view application users in Sybase Control Center as soon as a user logs onto the application from a device See also e Application and User Management Overview on page 5 e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Setting Up Application and User Connections The basic steps for setting up application and user connections involve creating an application and registering application connections to associate users to the application 1 Manually Creating Applications Create an application manually by assigning a unique application ID and other key application properties such as domain MBO package security configuration among others At this time the manual process is only needed for Online Data Proxy applications or when using a Hybrid Web Container built using the iOS sample where developers can use their own application IDs for workflow applications 2 Creating Application Connection Templates Create application connection templates by setting appropriate properties and values 3 Regist
251. er Interface Manipulate Sybase Control Center interface elements to set up the console according to your requirements and preference User Interface Overview This illustration labels important elements of the Sybase Control Center user interface so you can identify them when they appear in other help topics Figure 1 Sybase Control Center User Interface Perspective tabs Cee eaten a IQ Multiplex 15 3 0 6038 1Q Server Catalog Cache in Use 1Q Multiplex 12 16 2010 03 27 42 Sybase Control Center for Sybase Unwired Platform 19 Get Started See also e Perspectives on page 22 e Views on page 23 e Repository on page 25 e Sybase Control Center Console on page 30 e Sybase Control Center Security on page 34 Toolbar Icons Describes the icons in the Sybase Control Center toolbar for launching and managing views Table 7 Toolbar icons C Show Hide Perspective Resources Displays or minimizes the Perspective Resour View ces view which lists registered resources in this perspective Launch Resource Explorer Opens the resource explorer which lists reach able resources both registered and unregis tered Launch Heat Chart Opens the perspective heat chart which gives a status overview of the registered resources in this perspective Close All Open Views Closes all open and minimized views LE Minimize All Views Minimizes
252. ering or Reregistering Application Connections 212 Sybase Unwired Platform Administer Use Sybase Control Center to trigger the registration of an application connection or reregister an application connection when the activation code has expired See also e Applications on page 211 e Application Creation on page 213 e Application Users on page 225 e Application Connections on page 227 e Application Connection Activation Options on page 221 e Application Connection Templates on page 232 e Application Connection Properties on page 234 e Application ID Overview on page 215 e Application ID Guidelines on page 227 Application Creation There are two ways an application gets created automatic and manual See also e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Automatic Application Creation Applications are created automatically when the system administrator deploys a package The mobile workflow application HWC is created during Unwired Server installation An application is created automatically when an MBO package is deployed to the server In case of upgrade from a previous server version an application is created for all deployed MBO packages The default name of an application is the same as the package name Note An application is primarily used for tracking purpose An application connection template is also create
253. ers and servers work smoothly and scale over time By default the Unwired Platform is installed as a one node cluster The one node cluster is supported in development or test environments Production deployments of Unwired Platform are likely to require multiple nodes Cluster administration is mostly a nonroutine administration task See Installation Guide for Runtime gt System Deployment Overview Table 1 Cluster administration tasks Task Frequency Accomplished by Installing the cluster One time installation per cluster Unwired Platform installer Setting up relay servers One time initial installation and con Manual installation manual set figuration occasionally adding serv up using configuration files ers to the cluster Suspending and resuming On demand as required Sybase Control Center server nodes Setting cluster properties Once or as cluster changes require Manual configuration using including cache database files and BAT scripts settings monitoring data base setup and so on Administering the runtime Routine to ensure that the database Established processes and com databases server is monitored and backed up mand line utilities Consult with that there is sufficient space for Un your database administrator See wired Platform metadata and cached System Administration gt Oper data tables and that performance is ation Maintenance within acceptable limits perform ance tuning
254. erver 2 Select the General tab 3 Click Ping The result displays in the console area Checking Unwired Server Status Verify whether a server is running stopped or suspended 1 In the left navigation pane select Servers 2 In the right administration pane select the General tab 3 In the Status column check the server status corresponding to the server you are administering running stopped suspended suspend pending or resume pending Sybase Control Center for Sybase Unwired Platform 57 Administer 4 Use the controls in the administration console to start stop restart suspend or resume the server as required Server Properties Server properties let administrators manage server configuration settings to ensure smooth data exchange between the server and client You can configure administration port replication and messaging properties in the Server Configuration node of Sybase Control Center Note Properties you configure for an Unwired Server are cluster affecting Therefore to make sure they are propagated correctly Sybase recommends that you set them only on a primary cluster server See also e Server Liston page 55 e Unwired Server on page 55 e Server Log on page 86 General Server Configure properties and security profiles for Unwired Server management and communication ports These ports process incoming replication synchronization administration and data change notification requests
255. es waiting to be processed by Unwired Server Average Minimum Maximum The average minimum or maximum number of queued messages Queue Depth For minimum and maximum queue depth this value is calculated from the last server restart Time at Minimum Maximum The time and date at which the queue reached its minimum or Queue Depth maximum depth The direction of message flow inbound or outbound Total Messages The total number of messages in the queue at one point since the last server reboot Bytes Received The total number of bytes processed by the queue since the last server reboot Last Activity Time The time at which the most recent message was added to the queue since the last server reboot Data Change Notification Statistics Data change notification DCN statistics monitor notifications that are received by Unwired Server from the enterprise information server Specifically DCN monitoring reports which 308 Sybase Unwired Platform Monitor packages and sync groups are affected by notifications and how quickly these are processed by the server Monitoring DCN statistics allows you to troubleshoot and diagnose performance issues if for example the cache is not being updated quickly enough These statistics help to identify which packages took longest to process data changes as well as times of peak performance or strain on the system See also e Security Log Statistics on page 298 e Replication Statistics on
256. esn t exist then this value is used java home lib security cacerts Note This property is required only if Validate certificate path is set to true 194 Sybase Unwired Platform Administer Trusted certificate store pass Optional The password required to access the trusted certificate word store For example import the issuer of the certificate you are trying to authenticate into the shared JDK cacerts file and specify the password using this property Note This property is required only if Validate certificate path is set to true However you do not need to configure this value if the default is used The default value is the value of the jav ax net ssl trustStorePassword property Trusted certificate store pro Optional The keystore provider For example SunJCE vider a a a Note This property is required only if Validate certificate path is set to true However you do not need to configure this value if the default is used The default value is the value of the jav ax net ssl trustStoreProvider property If it is not defined then the most preferred provider from the list of regis tered providers that supports the specified certificate store type is used Trusted certificate store type Optional The type of certificate store For example JKS Note This property is required only if Validate certificate path is set to true However you do not need to configure this value
257. esponse queue contains mobile workflow messages that are sent from the device to Unwired Server Transform Queue Status the current status of the transform queue active awaiting credentials or awaiting retry Response Queue Status the current status of the response queue active awaiting credentials or awaiting retry 3 To view pending activities for a mobile workflow Select the Queue Items tab Review data about pending mobile workflow activities a b User the name of the user that activates the device Queue Type the type of mobile workflow queue response or transform Application Connection ID the unique identifier for a user application connection Device Number the unique identifier for a registered mobile device that is generated and maintained by Unwired Server Queue ID the unique identifier of the queued item State the status of the mobile workflow queue active awaiting credentials or awaiting retry Creation Date the date the queue item was created Retry Date the date that the processing of the queue item is scheduled to be retried if applicable 4 To manage the mobile workflow queue in the event of non recoverable errors Select the Queue Items tab Identify a workflow queue item that requires you to unblock it or delete it a b Errors affecting workflow queue items are either recoverable where a retry is applicable or unrecoverable unknown where no
258. esults in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 Sybase Control Center for Sybase Unwired Platform 329 Troubleshoot the Sybase Control Center e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Administrator Account is Locked Problem An administrator tried logging into Unwired Server from Sybase Control Center multiple times After receiving multiple instances of the message Wrong username and password errors the message The account is currently locked Please contact your server administrator is finally displayed Explanation
259. etrieved by the search is saved to the file you specify in step 7 OE Ne See also e Reviewing System Monitoring Data on page 294 e Purging Monitoring Data on page 295 e Searching Monitoring Data on page 296 e Monitoring Data Categories on page 298 Searching Monitoring Data Filter monitoring data according to a specified date and time range Filter options vary depending upon the type of monitoring data you search 1 In the left navigation pane select Monitoring 2 In the right administration pane select the tab corresponding to the monitoring data you want to view 296 Sybase Unwired Platform 7 Monitor Inthe Search pane indicate the time period for which you want to view data by specifying a date range to search within that is Start Date Start Time End Date and End Time Note You do not need to specify a time period if you are performing a search on Current date Filter the system components to include in the search a Select Show current filter b Specify the components to include in your search If a domain or package does not appear in the search list for example if it has been deleted enterthe name and click Add From the Sort By drop down list select a category by which to sort search results Note This field is disabled for some categories To view the domains and packages you included in the search select View My Selections Click Retrieve Monitoring data for the
260. f nodes some of which can be expanded to reveal a more granular view of the cluster environment These nodes let you manage and configure the main components of Unwired Platform Clicking nodes allows you to administer the following features through Sybase Control Center However be aware of the following dependencies e There are two administration roles Users with the platform administration role have access to all nodes Users with the domain administrator role see only the Domains nodes for their assigned domains e You must have the correct Unwired Platform version and license for these nodes to be functional when they are visible For example Sybase Mobile Sales and Sybase Mobile Workflow products may not have all the same functionality as Sybase Unwired Platform mo o o OOOO Cluster Domains Applications View general cluster properties and access the server list for the cluster and Relay Server configurations on the cluster level Configure a desti nation System Landscape Directory SLD server to deliver runtime in formation to a common SAP SLD repository Export audit file that meas ures application usage to SAP Licence Audit Add delete enable and disable domains Expand this node to manage the security package role mappings cache group synchronization group subscription and connection configurations for each domain You can also expand the Applications subnode to see the applications and appli cation conn
261. f of the Unwired Server Connections between the RSOE and Relay Server use HTTPS protocol Relay Server also provides load balancing for the Unwired Server cluster by forwarding requests from client devices to Unwired Servers in the cluster by round robin distribution However in most production deployment environments multiple Relay Servers are used with a third party load balancer which provides complete load balancing and failover capability In this case Relay Servers are deployed as a farm and you need to perform additional steps at the end of the file generation task You must configure Unwired Server to use Relay Server using these high level steps 1 Use Sybase Control Center to configure an Unwired Server cluster with Relay Server farms nodes and their tokens as needed and with Relay Server connection information 2 Generate the Relay Server configuration file from Sybase Control Center and use it to update the Relay Server configuration manually transfer the generated file to the Relay Server node and use rshost exe utility to update the configuration Refer to Installation Guide for Runtime or visit Attp infocenter sybase com help index jsp topic com sybase help sqlany where 12 0 l relayserver relayserver12 html for Relay Server installation and configuration information 3 Set up Outbound Enablers on each Unwired Server node Configuring Unwired Server to use Relay Server Choose a method for configuring Unwire
262. f you set the flush threshold to 100 rows and the flush batch row size to 50 once 100 rows are collected in the console the save process executes twice data is flushed into the database in two batches of 50 rows If the flush threshold is not enabled the flush batch row size is implicitly 1 Note By default the domain log database flushes data every 5 minutes Alternatively you can flush data immediately by removing or decreasing the default values but doing so impacts performance Optional To change the data source select an available database from the Domain log database endpoint drop down list Available databases are those with a JDBC server connection type SQL Anywhere created in the default domain To create a new database a platform administrator must set 112 Sybase Unwired Platform Administer up a database by running the appropriate configuration scripts and creating a server connection for the database in the default domain The database server connection then appears as an option in the Domain Log Database Endpoint drop down list 9 Optional Change the maximum length of the payload data logged in the payload column s of each sub system Large payload content is truncated to the length specified as that value The default max size is 12K in bytes which is configured in the default domain and applicable for all domains Increasing the domain payload size should be tested to identify proper configurati
263. f you set the value as default the default protocol of the datasource is used 154 Sybase Unwired Platform Administer PS Maximum Blob Length PS Maximum Clob Length Service Name Set Session Auth Indicates the maximum number of bytes allowed when updating a BLOB datatype using Prepared Statement setBytes Indicates the maximum number of characters allowed when updating a CLOB datatype using Prepared Statement setString Sets the database role that the user must have to log in to the database Defines the host where the database server is running Defines the service name for the da tasource For SQL Anywhere servers use this property to specify the database you are attaching to Establishes an effective database identity that matches the current mobile application user If you use this property you must also use setSessionAuthSystemID to set the session ID Alternately you can pingAndSet SessionAuth if you are using this property with pingConnection The pingAndSetSessionAuth property runs the ping and session authoriza tion commands in a single command batch which may improve perform ance default lt int gt Replace lt int gt with the number of bytes allowed during an update The default is 16384 default lt int gt Replace lt int gt with the number of bytes allowed during an update The default is 16384 default lt name gt If you set this value to
264. ficate being used as the technical user and DOE C end point security profile certificate to the SAP DOE system s SSL Server certificate list by using the STRUST transaction See your SAP documentation for details Sybase Control Center for Sybase Unwired Platform 163 Administer Valid DOE C listener URL for exam plehttp lt sup_host name gt 8000 doe publish Listener URL SAP Technical User Certificate Alias Login Required See also JDBC Properties on page 144 SAP Java Connector Properties on page 157 Specifies the DOE C server listener URL Sets the alias for the Unwired Platform keystore entry that contains the X 509 certificate for Unwired Server s SSL peer identity If you do not set a value mutual au thentication for SSL is not used when connecting to the Web service If you are using DOE C with SSO use the SAP Technical User Certificate Alias only for configurations which require the technical user to identify itself using an X 509 certificate it specifies the Certificate Alias to be used as the technical user This over rides the Username and Password settings normally used Indicates whether authentication cre dentials are required to login The de fault value is true For upgraded packages login re quired false gets converted to login required true and a No Auth security configuration DOECNoAuth is as signed to the upgraded package Web Services Properties on
265. for this are e onelevel e subtree If you do not specify a value or if you specify an invalid value the default value is used Sybase Control Center for Sybase Unwired Platform 185 Administer Property Default Value SkipRoleLookup UserRoleMembershipAt tributes nsRoleDN For ActiveDirectory memberOf For all others none UserFreeformRoleMem bershipAttributes DigestMD5Authentication Format For OpenLDAP User name For iPlanet SunONE Set this property to true to grant the roles looked up using the attributes specified by the property UserRoleMembershipAttributes without cross referencing them with the roles looked up using the RoleSearchBase and RoleFilter The user s role membership attributes property is used to define an attribute that a user has that contains the DN s of all of the roles as user is a member of These comma delimited values are then cross referenced with the roles retrieved in the role search base and search filter to come up with a list of user s roles Note If SkipRoleSearch property is set to true then these comma delimited values will not be cross referenced with the roles retrieved in the role search base and role search filter See Skip ping LDAP Role Lookups SkipRoleLookup Note If you use nested groups with ActiveDirec tory you must set this property to tokenGroups See Using LDAP Nested Groups and Roles The freeform role membership attribute
266. for data change notifications DCN between an enterprise information system EIS and an MBO package for general and workflow DCN Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the DCN tab Select the DCN type e General DCN e Workflow DCN To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending Sybase Control Center for Sybase Unwired Platform 119 Administer To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User 6 Click Retrieve to retrieve the logs 7 Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Security Logs on page 120 Retrievi
267. for the SAP server certificate SAP server certificate SAP server certificate password and Token expiration interval properties Optional if set to true the login module stores the user name password in the shared context after successfully au thenticating the user Optional this property is ignored when the SAP SSO token persistence data store property is not configured It specifies the token validity period after which time a new token is retrieved from the SAP EIS The default value is 120 seconds Keep in mind that The Token expiration interval cannot exceed the To ken validity period which is the amount of time defined in the back end SAP server for which the token is valid The Authentication cache timeout property must be less than the Token expiration interval property value 198 Sybase Unwired Platform Administer Try first password Optional if set to True the login module attempts to retrieve the username password from the shared context be fore calling the callback handler Use first password Optional if set to True the login module attempts to retrieve the username password only from the shared context and never calls the callback handler HTTP connection timeout interval The value in seconds after which an HTTP s connection request to the EIS times out If the HTTP connection made in this module for either user authentication or configuration validation d
268. formation See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Sybase Control Center Reports Certificate Problem When attempting to bring up Sybase Control Center by clicking the SCC link after installation this message appears There is a problem with this website s security certificate Explanation This can occur when the browser session starts on the same computer as Sybase Control Center The installer automatically sets up a local security certificate but the cert
269. g Application Connections on page 228 Application Settings on page 235 Creating Application Connection Templates on page 233 Manually Creating Applications on page 213 Application ID Overview on page 215 Application ID Guidelines on page 227 Setting Up Application and User Connections on page 212 Apple Push Notification Properties Apple push notification properties allow iOS users to install client software on their devices This process requires you to create a different e mail activation message using the appropriate push notification properties APNS Device Token the Apple push notification service token An application must register with Apple push notification service for the iOS to receive remote notifications sent by the application s provider After the device is registered for push properly this should contain a valid device token See the iOS developer documentation 234 Sybase Unwired Platform Administer Alert Message the message that appears on the client device when alerts are enabled Default New items available e Delivery Threshold the frequency in minutes with which groupware notifications are sent to the device Valid values 0 65535 Default 1 e Sounds indicates if a sound is a made when a notification is received The sound files must reside in the main bundle of the client application Because custom alert sounds are played by the iOS system sound facility they must be in one
270. g Overview Not applicable to Online Data Proxy The goal of monitoring is to provide a record of activities and performance statistics for various elements of the application Monitoring is an ongoing administration task Use monitoring information to identify errors in the system and resolve them appropriately This data can also be shared by platform and domain administrators by exporting and saving the data to a CSV or XML file The platform administrator uses Sybase Control Center to monitor various aspects of Unwired Platform Monitoring information includes current activity historical activity and general performance during a specified time period You can monitor these components e Security log e Replication synchronization e Messaging synchronization e System messaging queue status e Data change notifications e Device notifications replication e Package statistics replication and messaging e User related activity e Cache activity To enable monitoring platform administrators must set up a monitoring database configure a monitoring data source or create a new one and set up monitoring database flush and purge 288 Sybase Unwired Platform Monitor options By default the installer created a monitoring database however you can use another one if you choose To control monitoring platform administrators create monitoring profiles and configurations which define the targets domains and packages to mo
271. ge 307 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Replication Statistics Replication statistics reflect replication synchronization activity for monitored packages Current statistics monitor the progress of real time synchronizations while historical statistics present data from completed synchronizations on a per package basis Performance monitoring uses key performance indicators to produce data about synchronization efficiency Through statistics that report on the duration and scope of synchronizations as well as any errors experienced during synchronization replication monitoring allows you to identify the rate at which synchronizations happen during specified time periods which users synchronize data and which mobile business objects are affected See also e Security Log Statistics on page 298 e Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Current Replication Statistics Current statistics for replication synchronization provide real time information about in progress synchronizations Unwired Server monitors replication requests using these statistical c
272. ge to By default no users are listed in this window Search for users by selecting the user property you want to search on then selecting the string to match against Click Go to display the users c Select the user or users from the list to which to assign the mobile workflow package d Click OK 4 To unassign a mobile workflow package select the User and click Unassign Workflow See also e Configuring Context Variables for Mobile Workflow Packages on page 281 Checking Mobile Workflow Users and Queues Check mobile workflow application users and review pending activities for a mobile workflow application Sybase Control Center for Sybase Unwired Platform 283 Deploy 1 Inthe left navigation pane expand the Workflows folder and select the mobile workflow you want to administer 2 To check mobile workflow users a In the right administration pane select the Application Connections tab b Review data about mobile workflow device users User the name of the user that activates the device Application Connection ID the unique identifier for a user application connection Errors the total number of errors on the device Transform Items the total number of items in the transform queue The transform queue contains items that Unwired Server has transformed from e mail messages into mobile workflow messages to be sent to clients Response Items the total number of items in the response queue The r
273. ges follow the documented recommendation Unknown error state Check the log for additional details Failed to connect Unwired Server retrying Check the Unwired Server port managed by the Outbound Enabler Unauthorized Check the security token of Outbound Enabler Unrecognized farm or server node ID The string that identifies the Unwired Server cluster or server node in the Outbound Enabler configu ration does not match the Relay Server configuration Please check the relay server host and port or Failed to create I O stream to the relay server If you use HTTPS port check to see if the certificate file is valid Relay server service unavailable Check if the Relay Server is properly configured or if any internal errors are logged Relay server not found Either the Relay Server is not yet deployed or the URL suffix is wrong Bad request Check the syntax of the URL suffix Error writing HTTP headers Check if the trusted certificate is valid and verify the URL suffix syntax Something may be misformatted Note Sometimes when the Status column shows Running the Status Description shows Relay Server outbound enabler is running Please check the log file to confirm the status In these cases the console may detect that an RSOE is running even though the RSOE is actually in an error state e The RSOE log level is set too high 4 or 5 Sybase Control Center cannot detect the stat
274. gt Log then select General from the administration pane 2 Select the Proxy tab and then select Push To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User Click Retrieve to retrieve the data Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Correlating Log Data Across Subsystems Correlation mode enables you to retrieve domain
275. gular expression engine See the Boost documentation on regular expression syntax at Attp www boost org doc ibs 1_40_O libs regex doc html boost_regex syntax html c Configure the text to search against or define a regular expression in the Value field Next Test all new and changed rules to ensure they work as designed See also Configuring Context Variables for Mobile Workflow Packages on page 281 Testing Configured Matching Rules Test a new or modified matching rule to ensure it is configured correctly 1 In the Matching Rules tab for a selected mobile workflow package click Test 280 Sybase Unwired Platform Deploy 2 Populate the fields to create a sample e mail message against which the rule configuration is tested Review the results e Ifa pattern for a corresponding field in the rule matches the word Pass appears adjacent to the field e Ifapattern for a corresponding field in the rule does not match the word Fail appears adjacent to the field e Otherwise No Rule appears indicating that no rule was created for this corresponding e mail field Configuring Context Variables for Mobile Workflow Packages The administrator can change some of the values of a selected variable should the design time value need to change for a production environment Which values are configurable depends on whether the developer hard coded a set of user credentials or used a certificate 1 In the left navigation
276. guration choosing 167 effect on clusters 35 packages 260 removing 167 security configuration creating 172 security configurations overview 171 security error when connecting to SCC 334 security log data 133 security profile communication port 60 management port 60 SSL certificates 61 security profiles 61 communication port 61 management port 61 security provider configuration properties 178 security providers reordering 178 server configuration applying changes 73 effect on clusters 35 system performance properties 70 server licensing 36 server log deleting 90 searching 89 server ports general 58 server ports viewing 74 server properties 74 server tier administration issues 342 servers log refreshing 90 logging out of 14 logs configuring 87 pinging 57 server properties 58 stopping and starting 56 suspending and resuming 57 services listing 31 services Windows configuring SCC memory options for 16 running Sybase Control Center as 11 setting BES MDS HTTP traffic 69 shutdown command console 32 SLD uploading payloads with SCC 40 SOAP Web Services properties 165 Sounds property 234 SSL mutual authentication 165 RSOE certificates 75 SSL certificates 13 61 error when missing 334 setting up 13 SSL encryption communication ports 60 security profile 61 SSL keystore 61 SSL truststore 61 stacking LDAP modules 177 stacking login modules for SAP single sign on 176 start up automatic configuring in Windows 11
277. h matching rules 279 editing an application connection 230 EIS connection properties 144 Enable property 234 enabling log profile 111 enterprise information systems See EIS environment variables SCC_MEM_MAX 15 16 SCC_MEM_PERM 15 16 error messages logging levels 87 server logs 86 errors user account failure 275 355 errors log data 133 export failure for large packages 354 exporting a customization resource bundle from an application 220 exporting log data 125 F F5 browser refresh logging out of Sybase Control Center 330 Flash Player 12 cleaning up the cache after upgrade 11 337 flush batch size for monitoring data 290 flush threshold for monitoring data 290 full backups 26 G gateway log file 345 general application properties 214 getting started after installing 12 glossaries 359 Sybase Unwired Platform terms 359 Sybase Control Center for Sybase Unwired Platform 373 Index H hard coded credentials 282 heat chart launch icon 20 help command console 31 help system accessing 13 History tab is blank 339 340 host name changes not reflected in SCC 335 host name resolution failure 327 HTTPS RSOE certificates 75 icons in SCC toolbar 20 IIS Relay Server configuration 48 IMSI property 239 incremental backups 26 info command console 31 invalid login 329 iOS push notification properties 234 J Java system properties displaying information about 31 JDBC properties 144 jvmopt memory options fo
278. h the Relay Server manages requests This property is case sensitive and it must match the value in the Relay Server configuration e Server node ID select the string that identifies the Unwired Server in the cluster This property is case sensitive and it must match the value in the Relay Server configuration 4 Click Next Configuring RSOE Connection Settings Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server 1 Specify these property values e Http user name select the user name for RSOE authentication on the Web server Relay Server host Http password enter the password for RSOE authentication on the Web server 2 If RSOE connections to the Relay Server must pass through an Internet proxy server specify these property values e Proxy server select the Internet proxy server Http proxy user select the user name for RSOE authentication on the proxy server 76 Sybase Unwired Platform Administer Http proxy password type the password for RSOE authentication on the proxy server 3 Specify these property values e Certificate file select this option and choose the CRT file used to authenticate the RSOE to relay server You can only choose this file if you have already loaded it into the Unwired Server certificate store Trusted certificate if the certificate file includes multiple certificates choose whether
279. he Admin lock property is disabled 266 Sybase Unwired Platform Deploy 1 In the left navigation pane expand the Packages folder and select the replication based sync package you want to configure In the right administration pane click the Subscriptions gt Replication tab From the menu bar select Templates Click New Inthe New Template dialog select settings for these options na Aa U N e Synchronization Group the group of MBOs that a client receives data change notifications for when data changes occur e Notification Threshold the length of time that must pass since a client s last synchronization before another notification is sent e Admin Lock enable or disable prevents device users from modifying the push synchronization state or sync interval value configured in the subscription If the admin lock is disabled the device client user can change these properties and these changes take effect the next time the client user synchronizes the package to which the subscription applies e Push enable or disable if enabled automatic server initiated notifications are pushed to users when changes occur in the cache If disabled device users perform client initiated synchronizations when they receive an outbound notification Note If you intend to use push synchronization with BlackBerry devices enable push synchronization in the BlackBerry server See the BlackBerry server documentation for de
280. he Keep Alive frequency used to maintain the wireless connection in seconds Acceptable values 30 to 1800 Default 240 See also e Configuring Messaging Subscription Settings on page 268 Device Info Properties Information properties display details that identify the mobile device including International Mobile Subscriber identity IMSI phone number device subtype and device model e IMSI the International Mobile Subscriber identity which is a unique number associated with all Global System for Mobile communication GSM and Universal Mobile Telecommunications System UMTS network mobile phone users To locate the IMSI check the value on the SIM inside the phone e Phone Number the phone number associated with the registered mobile device e Device Subtype the device subtype of the messaging device For example if the device model is a BlackBerry the subtype is the form factor for example BlackBerry Bold e Model the manufacturer of the registered mobile device See also e Configuring Messaging Subscription Settings on page 268 Password Policy Properties Create a password policy for device application logins Only passwords that meet the criteria of the policy can be used to access the sensitive artifacts secured inside a device s data vault You can create a password policy as part of an application connection template Ensure your developers add enforcement code to the application s data vault Sybase
281. he Profile Definition on page 106 Enabling and Configuring Domain Logging Configure auto purge flush threshold and flush batch size settings to determine how long domain log data is retained how frequently it is written to database from server nodes and set a domain log database connection to configure where domain log data is stored If you do not configure the auto purge schedule you can purge data manually with the Purge button If you are manually purging logs with hundreds of thousands of entries note that Unwired Server removes these entries asynchronously to avoid negatively impacting runtime performance For smaller logs the purge action tends to be more instantaneous To avoid large logs use the auto purge schedule 1 In the left navigation pane of Sybase Control Center select Domains 2 Under the domain node select Log Sybase Control Center for Sybase Unwired Platform 111 Administer In the right administration pane select the Settings tab These settings are used for all domains 4 Click Configuration Configure auto purge settings Auto purge clears obsolete data from the database once it reaches the specified threshold a Select Enable auto purge configuration to activate auto purge functionality b Enter the length of time in days to retain monitoring data before it is purged Configure flush threshold settings The flush threshold indicates how often data is flushed from memory to the d
282. he browser session starts on the same computer as Sybase Control Center and reports a Certificate Error The installer automatically sets up a local security certificate but the certificate installed for https in the web container keystore is a self signed root certificate which is not recognized b the client browser e The host computer does not have Visual Studio Certificate Manager SDK installed Alternatively follow browser specific instructions to accept the certificate into the Windows certificate store 1 Change the default shortcut to use the full host name of the computer on which Sybase Control Center has been installed Sybase Control Center for Sybase Unwired Platform 13 Get Started The host name is required because the default self signed generated certificate the installer issues cannot be assigned to localhost For example change the shortcut URL to something similar to SProgramFiles Internet Explorer iexplore exe https SCChost mydomain com 8283 scc 2 Add the certificate to the Windows certificates store a Extract the self signed certificate lt UnwiredPlatform_InstallDir gt JDKX xX X_XX bin keytool exe exportcert alias jetty keystore lt UnwiredPlat form_InstallDir gt SCC X_X services EmbeddedWebContainer container Jetty X X XX keystore file SEIS 5 Circe b Click Start gt Run type mmc and then click OK to import the cert crt file into the host computer s Windows sto
283. he event that a user gets a new or alternate device In the left navigation pane click the Applications node In the right administration pane click the Application Connections node Check the box adjacent to the connection you want to clone and click Clone Reyer Edit the configuration settings associated with the application connection Server name the DNS name or IP address of the primary Unwired Server such as myserver mycompany com If using relay server the server name is the IP address or fully qualified name of the relay server host e Port the port used for messaging connections between the device and Unwired Server If using relay server this is the relay server port Default 5001 e Farm ID a string associated with the relay server farm ID Can contain only letter A Z uppercase or lowercase numbers 0 9 or a combination of both Default 0 e Application ID the application ID registered for the application e Security Configuration select the security configuration relevant for the application connection e Domain select the domain for which you want to register the application connection with e Activation expiration the number of hours the activation code is valid 5 Optional Select the check box adjacent to Specify activation code to enter the code sent to the user in the activation e mail This value can contain letter A Z uppercase or lowercase numbers 0 9 or a combination of both
284. he user ID If the Certificate ValidationLoginMod ule is used in conjunction with other login modules that establish user identity based on the validated certificate set this value to false If you are implementing this provider with a DCN security configuration and it s also not used with SSO then set this property to true False is the default value Optional Enables online certificate status protocol OCSP certif icate checking for user authentication If you enable this option you muse enable OCSP in Unwired Server This provider uses the values defined as part of the SSL security profile Revoked certificates result in authentication failure when both of these conditions are met e revocation checking is enabled e OCSP properties are configured correctly Optional The file containing the trusted CA certificates import the issuer certificate into this certificate store Use this property and Store Password property to keep the module out of the sys tem trust store The default Unwired Server system trust store is lt UnwiredPlatform_InstallDir Servers Un wiredServer Repository Securitytrust store truststore jks If you do not specify a store lo cation e Unwired Server checks to see if a store used by the JVM that is the one defined by the Javax net ssl trustStor eType system property If the system property is not defined then this value is used java home lib security jssecacerts If that location also do
285. he user name for RSOE authentication on the proxy server Http proxy password type the password for RSOE authentication on the proxy server Specify these property values e Certificate file select this option and choose the CRT file used to authenticate the RSOE to relay server You can only choose this file if you have already loaded it into the Unwired Server certificate store e Trusted certificate if the certificate file includes multiple certificates choose whether to trust a single certificate or all of them Configuring RSOE Start Options Configure start options for RSOE 1 Enable an option a Check the box that corresponds to each name b Set a value If you check the box but set no value for the option the default is used 2 Click OK 3 Ensure the process starts by checking the Status column of the Outbound Enablers tab Generating the Relay Server Outbound Enabler Configuration File To quickly and easily replicate a common Outbound Enabler RSOE configuration to multiple hosts generate an RSOE configuration file Administrators can use Sybase Control Center to configure an initial RSOE for development Once a configuration proves valid and stable the administrator can generate the RSOE configuration file then use regRelayServer bat to apply it to Unwired Server hosts Aw FY by Pp In the navigation pane click the Unwired Server cluster name In the administration pane click the Re
286. hoose an appropriate option e Ifthe properties are configured by the developer as a set of connection properties you can edit properties as needed To edit a property click a field in the Value column and change the value as required e Ifthe properties are configured as an endpoint choose an existing server connection to use You cannot alter any of these properties 3 If you want the changes to apply to operations only click the corresponding check box at the bottom of the table 4 Click Next The connection properties are updated The changes you make are displayed in the Summary page in the Endpoint Updates section Reviewing the Deployment Summary Review the properties you have supplied before deploying the package to Unwired Server This allows you to change errors before making the deployment units available via the package created for that purpose 1 Review all three sections of the deployment summary If anything is incorrect click Back and correct errors 2 To create a deployment descriptor a Click Create deployment descriptor b Browse to the location you want to save the file and change the default name if required c Click OK 248 Sybase Unwired Platform Deploy You can use the deployment descriptor to redeploy the deployment unit without having to repeat these steps in the deployment wizard 3 Click Finish to deploy the file and create the package on Unwired Server Deploying to the server ma
287. hronous Operation Replay Queue Count See also e Viewing Asynchronous Operation Replays on page 265 Checking System Licensing Information Review licensing information to monitor available and used device licenses license expiry dates and other license details This information allows administrators to manage license use and determine whether old or unused device licenses should be transferred to new devices 1 In the left navigation pane select the top level tree node 2 In the right administration pane select the General tab and click Licensing 3 Review the following licensing information 36 Sybase Unwired Platform Administer e Server license type the type of license currently used by Unwired Platform For more information on license types see Sybase Unwired Platform Licenses in System Administration e Production edition the edition of the software you have installed e Server license expiry date the date and time at which the server license expires When a server license expires Unwired Server generates a license expired error and Unwired Server is stopped e Overdraft mode allows you to generate additional licenses in excess of the quantity of licenses you actually purchased This enables you to exceed your purchased quantity of licenses in a peak usage period without impacting your operation This mode is either enabled or disabled as specified by the terms of the agreement presented when you o
288. hysical role of the same name The logical role and the physical role must match otherwise authorization fails Disable the logical role which means that the logical role is not au thorized This mapping state prohibits anyone from accessing the resource MBO or Operation Carefully consider potential conse quences before using this option MAPPED A State that is applied after you have actively mapped the logical role to one or more physical roles Click the cell adjacent to the logical role name and scroll to the bottom of the list to see the list of mapped physical roles Logical Roles Most logical roles are defined by MBO modelers or MBO modelers define logical roles in their models either at the MBO or operation level e When logical roles are assigned to an MBO that defines the role based access control RBAC policy for who can read data from that MBO e When logical roles are assigned to an MBO operation it defines the policy for who can execute that operation After the MBO is deployed to a production Unwired Server an Unwired Platform administrator may create the logical and physical role mappings This usually occurs after consulting both e The MBO application developer to understand which logical roles are meant to protect access e The backend security administrator to understand which physical roles are available After such consultation the platform administrator may deem it appropriate to create new bac
289. hysical roles are the roles and groups in the underlying security repository The mapped role determines the security role requirement for a user at runtime to access a resource that is using the security configuration on which the mapping is defined In Unwired Platform the mapped role determines what security roles apply to users when they attempt to perform an operation from the mobile application device users or Sybase Control Center administrators Role mappings are defined as part of a security configuration that you can assign to a particular domain Administrators can assign the same security configuration to multiple domains ensure that these mappings are suitable for all domains to which the security configuration is assigned Consider an example where security configuration is shared between domainA and domainB 210 Sybase Unwired Platform Administer 1 The platform administrator the administrator assigned the SUP administration role creates a security configuration called AllDomains 2 The platform administrator assigns the AllDomain to the domain and maps the EmpRole role to SalesGroupRole in the security repository used by that configuration This change that is specific to just domainA is also implemented in domainB even though the domain administrator of domainB did not explicitly make or require the change But the role mapping is propagated to domainB as well To avoid this the Unwired Platform administrato
290. ibrary d lt filePath gt Specifies a listening library 66 Sybase Unwired Platform Administer option Description 1 lt keyword val Defines and creates a message handler ue Disables SMS listening o lt filePath gt Logs output to a file Note Ensure that you enter the absolute file path for this property Specifies the maximum size of the log file lps Allows the device to shut down automatically when idle Spee fe Enables or disables persistent connections r lt filePath gt Identifies a remote database involved in the responding ac tion of a message filter sv lt scriptVer Specifies a script version used for authentication sion gt Do not use the User Options property in Sybase Control Center to pass in these options C 1sc q w X ZS For more information on synchronization server command line options see MobiLink Listener options for Windows devices http infocenter sybase convVhelp topic com sybase help sqlany where 12 0 1 mlsisync ms lstener s 3217696 html in the SQL Anywhere 12 0 1 online help 8 Click Save Messaging Messaging is a synchronization method used to maintain data integrity on device client applications It uses a JMS service to upload and download data changes to and from the Sybase Control Center for Sybase Unwired Platform 67 Administer Unwired Server cache database Messaging based synchronization ports implement
291. icates and Keys in Security Certificate Validation Properties Add and configure provider properties for Certificate ValidationLoginModule or accept the default settings Certificate ValidationLoginModule can be used in conjunction with other login modules that support certificate authentication for example LDAPLoginModule by configuring Certificate ValidationLoginModule before the login modules that support certificate authentication You can only use this provider to validate client certificates when an HTTPS listeners is configured to use mutual authentication Table 12 CertificateValidationLoginModule properties Implementation class The fully qualified class that implements the login module com sybase security core CertificateVa lidationLoginModule isthe default class erl index uri Specifies the universal resource identifier for the certificate revoca tion list CRL Multiple CRLs can be configured using different values for the index The CRLs are processed in index order For example erl 1l uri http crl verisign com ThawtePer sonalFreemailIssuingCA crl erl 2 uri http crl server Provider type LoginModu1e is the only supported value Sybase Control Center for Sybase Unwired Platform 193 Administer Property Validated certificate is identity Optional Determines if the certificate should be set the authenti Enable revocation checking Trusted certificate store cated subject as t
292. ication lock duration determines how long the user is locked after the maximum login attempts is reached To configure this value a Set the authentication lock duration in seconds 6 Click Save 7 Select the tab corresponding to the type of security provider you want to configure Authentication Authorization or Audit 8 To edit the properties of a preexisting security provider in the configuration a Select the provider and click Properties b Configure the properties associated with the provider by setting values according to your security requirements Add properties as required For more information about configuring security provider properties see the individual reference topics for each provider c Click Save 9 To add a new security provider to the configuration a Click New b Select the provider you want to add c Configure the properties associated with the provider by setting values according to your security requirements Add properties as required For more information about configuring security provider properties see the individual reference topics for each provider d Click OK The configuration is saved locally but not yet committed to the server 10 Select the General tab and click Validate to confirm that Unwired Server accepts the new security configuration A message indicating the success of the validation appears above the menu bar 11 Click Apply to save changes to the security configu
293. ication or messaging es Search for inactive subscriptions for that payload type a From Search select Number of Inactive Days b Type a positive integer then click Go 6 Select all inactive subscriptions retrieved then click Purge 7 Click OK The subscriptions that match the purging criteria are physically deleted from cache database 8 Repeat the step for the alternate payload protocol in a mixed application environment Sybase Control Center for Sybase Unwired Platform 271 Deploy Reviewing MBO History View or clear the error history of a mobile business object MBO 1 In the left navigation pane expand the Packages folder and select the package that contains the MBO you want to view 2 Select the MBO 3 In the right administration pane click the History tab 4 To view MBO data from a specific time period select a Start date and End date and click Go 5 Review the following data for the MBO e Data refresh time the time of this data refresh s failure e Failed data refresh counts the number of failed data refreshes that occurred during the specified time period e Last successful data refresh the date and time of the most recent successful data refresh of this MBO before this refresh failure 6 To clean MBO history data click Clean Data is removed from the cache database Reviewing Operation History View the error history of a mobile business object MBO create delete or updat
294. ide file type extension when you name the export package otherwise when the zip extension becomes invisible which adversely affects the outcome of the export process A status message on the General tab indicates the success or failure of the export transaction If successful a ZIP file is created in the location you specified You can then use this file to import the package Sybase Control Center for Sybase Unwired Platform 249 Deploy Next Deliver the file to the appropriate person or deploy the exported package on the appropriate server See also e Importing Package Contents on page 250 e Import Export Best Practices on page 250 Importing Package Contents Import package contents after they have been exported from another Unwired Server Prerequisites Review import and export best practices before beginning 1 In the left navigation pane expand the Packages folder 2 In the right administration pane click Import 3 Enter a local file to import or click Browse to navigate to the file 4 Click OK See also e Exporting Packages on page 249 e Import Export Best Practices on page 250 Import Export Best Practices Import and export of packages is typically used to move a package the from a development environment to a test environment or from a test environment to a production environment In order to avoid failures during this process review these best practices e Domain requirements A package can
295. if the default is used The default value is the value of the jav ax net ssl trustStore property If this value is not de fined then default value is the keystore type as specified in the Java security properties file or the string jks Java keystore if no such property exists Sybase Control Center for Sybase Unwired Platform 195 Administer Validate certificate path If true the default performs certificate chain validation of the certificate being authenticated starting with the certificate being validated Verifies that the issuer of that certificate is valid and is issued by a trusted certificate authority CA if not it looks up the issuer of that certificate in turn and verifies it is valid and is issued by a trusted CA In other words it builds up the path to a CA that is in the trusted certificate store If the trusted store does not contain any of the issuers in the certificate chain then path validation fails For information about adding a certificate to the truststore see Using Keytool to Generate Self Signed Certificates and Keys in Security SAP SSO Token Authentication Properties The SAPSSOTokenLoginModule has been deprecated Use the HttpAuthenticationLoginModule when SAP SSO2 token authentication is required This authentication module will be removed in a future release Table 13 SAPSSOTokenLoginModule properties Implementation class Required the fully qualified class that implements the
296. ificate installed for HTTPS in the web container keystore is a self signed root certificate which is not recognized b the client browser Solution Follow browser specific instructions to accept the certificate into the Windows certificate store Once the certificate is accepted you may also need to change the SCC Web URL to include the network domain name lt yourco com gt in addition to the host name That host name in the Web URL must match with the Issued To property of the certificate See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 332 Sybase Unwired Platform Troubleshoot the Sybase Control Center Sybase Control Center Fails to Start on page 327 Second Sybase Control Center Fails to Start on page 328 Login Invalid in Sybase Control Center on page 329 Administrator Account is Locked on page 330 Browser Refresh F5 Causes Logout on page 330 Stale Version of Sybase Control Center After Upgrade on page 331 Previous Administrator Credentials Used on page 333 Security Error Triggered When Connecting to SCC from Remote Browser on page 334 Administrator Login Passes When Provider Is Not Available on page 334 Host Name of Registered Resource Changed But Is Not Updated on page 335 Management Issues with Clustered Data Tiers on page 336 Poor Sybase Cont
297. ified time interval Enter the desired rows and duration adjacent to Rows and Minutes respectively Retrieve the results list using the Sybase Control Center monitoring node See also e Domain Log Data Does Not Appear in History Tab on page 340 e Previously Existing Monitoring Data No Longer Appears on page 341 e Previously Existing Domain Log Data No Longer Appears on page 341 Domain Log Data Does Not Appear in History Tab Problem Domain log data does not appear immediately in the History tab Explanation The domain log data is stored in memory to optimize database access and periodically flushed to the domain log database Solution Try either of these options e Wait for the data to be flushed The default time period is five minutes e Change the flush interval to a smaller value in Sybase Control Center 1 In the left navigation pane expand the Domains folder and select the default domain 2 Select Log na A U In the right administration pane select the Settings tab Click Configuration In the flush threshold section ensure that Enable flush threshold configuration is selected Select one of Number of rows domain log data that surpasses the specified number of rows is flushed from the console display Enter the desired number of rows adjacent to Rows The default is 100 340 Sybase Unwired Platform Troubleshoot the Sybase Control Center e Time interval domain log data
298. igurations or Users to the Profile on page 108 Adding or Removing Connections to the Profile on page 109 Adding or Removing Application Connections to the Profile on page 110 Adding or Removing Payloads to the Profile on page 110 Adding or Removing Connections to the Profile Add connections of a particular connection type to the profile 4 In the Profile Definition dialog select Connections Click the button to add connections to the profile The Connections dialog is displayed with the list of applications currently deployed in this domain You can do any of the following e To add a connection to a new or existing profile select the check box adjacent to the Connection Type entry in the list and select the connection names Note To add connections for proxy services select the Proxy connection type e Toremove an application from the profile select the View selection check box Select the connection type and click Remove Click OK See also Adding or Removing Applications to the Profile on page 106 Sybase Control Center for Sybase Unwired Platform 109 Administer e Adding or Removing Packages to the Profile on page 107 e Adding or Removing MBOs to the Profile on page 107 e Adding or Removing Operations to the Profile on page 108 e Adding or Removing Security Configurations or Users to the Profile on page 108 e Adding or Removing Package Users to the Profile on page 109 e Adding or Removing Application
299. ile Specifies the operating system com mand used to create the database for this datasource If this command is defined and the file referenced by databaseFile does not exist the command is run to create the data base when an application compo nent attempts to obtain the first con nection from the connection pool for this datasource Indicates the database file to load when connecting to a datasource Use this property when the path to the database file differs from the one normally used by the database serv er If the database you want to connect to is already running use the data baseName connection parameter lt command gt Example lt UnwiredPlat form_InstallDir gt Serv ers SQLAny wherel11 BIN32 dbinit q S databaseFile lt string gt Supply a complete path and file name The database file you specify must be on the same host as the server 148 Sybase Unwired Platform Administer Database Name Database Start Command Database Stop Command Identifies a loaded database with which to establish a connection when connecting to a datasource Set a database name so you can re fer to the database by name in other property definitions for a data source If the database to connect to is not already running use the database File connection parameter so the da tabase can be started Note For Unwired Server you typ ically do not need to use this prop erty Us
300. ilt application that is deployed to the Sybase Unwired Platform cluster Use Sybase Control Center for Unwired Platform to generate an audit measurement XML file for export to SAP License Audit See Sharing Application Data with SAP License Audit Sybase Control Center for Sybase Unwired Platform 41 Administer Generating the SAP Audit Measurement File and Uploading the SAP Audit Measurement File Also see SAP License Audit in Developer Guide Unwired Server Management API Sharing Application Data with SAP License Audit Generate an audit measurement file that includes usage data for Sybase Unwired Platform and usage data for SAP applications deployed to the server Generate an audit measurement file that includes license data related to application usage 1 Generating the SAP Audit Measurement File Use Sybase Control Center to generate an audit measurement file 2 Uploading the SAP Audit Measurement File Upload the audit measurement file to SAP License Audit by sending the file to SAP Generating the SAP Audit Measurement File Use Sybase Control Center to generate an audit measurement file Using Sybase Control Center generate a audit measurement file that can be sent to SAP for uploading to SAP License Audit In Sybase Control Center select the Unwired Platform cluster and click the General tab Click SAP Auditing Export In the Export SAP Auditing Measurement window enter the user name and click Next After S
301. ilure If you configured Sybase Control Center to store backups somewhere other than the default location change the source directory in the copy commands in this procedure 1 2 Shut down Sybase Control Center Copy the most recent full backup from lt SCC install directory gt backup lt generated_directory_name gt to lt SCC install directory gt services Repository For example copy C sybase SCC 3_2 backup repository 270110161105 scc_repository db C sybase SCC 3_2 services Repository If you have no incremental backups to load a Also copy the log file from lt SCC install directory gt backup lt generated_directory_name gt to lt SCC install directory gt services Repository For example copy C sybase SCC 3_2 backup repository 270110161105 scc_repository log C sybase SCC 3_2 services Repository b Skip to step on page 29 Start the repository database using the ad option which directs it to load transaction logs incremental backups from the incremental directory The database loads full backups automatically For example cd lt SCC install directory gt services Repository bin sa bin_ lt platform gt dbsrvll exe scc_repository ad lt SCC install directory gt backup incremental 28 Sybase Unwired Platform Get Started The repository database loads the full backup and any subsequent incremental backups present in the incremental directory Incremental backups are l
302. ilure reason if Note that this is not a provider generated au dit record CSI core will generate this audit record automatically after receiving the pro vider s decision The resource ID is not used subject authentication The aggregate decision after considering each of the appropriate pro vider s authentication decisions This record shares the same request identifier as the corre sponding authentica tion provider records The resource ID is Sub ject identifier if authen tication successful e Decision yes or no e Context ID 208 Sybase Unwired Platform Administer subject subject authorization role pro vider authorization role authorization resource The result of a provid er s specific role au thorization request The resource ID is the subject ID The result of a re source based authori zation request The re source ID is the subject ID The aggregate decision authorization decision after considering each of the appropriate pro vider s authorization decision The resource Provider identifier Decision yes no or abstain Role name Supplied subject identifier if differ ent from context subject Context ID Resource name The access reques ted Decision yes no or abstain Supplied subject identifier if differ ent from context subject Context ID Resource name Access requested Decision yes no Supplied subject identifier if differ en
303. ime Ane LY Domain Log Categories Domain log data provides detailed statistics for all aspects of device user application domain and data synchronization related activities Synchronization Log Synchronization logs include data related to different aspects of data synchronization including data subscriptions operations result checker cache refresh and the data service and Unwired Server interface Using data in these logs and the correlation tool you can follow the data path between the enterprise information system EIS Unwired Server cache database and user application connection Data services requests made to the Enterprise in DS Interface statistics formation system EIS Cache database CDB activities Cache refresh statistics EIS error codes or failures resulting from Mobile Result Checker statistics coding required Business Object operations against the EIS data source Moving MBO operations from a mobile device to Operation replay statistics the CDB Moving data between a mobile device and the CDB Data Sync Synchronization logs include data related to different aspects of data synchronization including data and Unwired Server interface Data Sync basic statistics for individual data synchronizations e Time the time and date stamp for the log entry e Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC dependi
304. imultaneous synchronizations Time at Minimum Maximum The time at which the greatest or least number of users were Concurrent Users involved in concurrent synchronizations Average Minimum Maximum The average minimum or maximum amount of time Unwired Processing Time Server took to respond to a sync request message Time at Minimum Maximum The time of day at which the shortest or longest message pro Message Processing Time cessing event completed MBO for Maximum Minimum The name of the package and associated mobile business object Message Processing Time MBO with the shortest or longest message processing time Average Minimum Maximum The average smallest or largest message sent during synchroni Message Size zation Total Inbound Messages The total number of messages sent from clients to Unwired Server Total Outbound Messages The total number of messages sent from Unwired Server to clients Total Operation Replays The total number of operation replays performed by clients on MBOs Total Errors The total number of errors that took place across all synchroni zations Average Minimum Maximum The average least or greatest number of users involved in con Concurrent Users current synchronizations Note Reporting of KPIs related to concurrent users is based on a background task that takes a periodic snapshot of the messaging activities Depending on the nature and length of the processing of a request the background snap
305. in the template iOS Sample container 2 1 or later use the template you have created The application ID used by the iOS sample container should match the application ID specified in registration Sybase Control Center for Sybase Unwired Platform 227 Administer Registration Type Application ID Guidelines Native MBO application Previous to 2 1 2 leave the application ID empty This applies to native messaging based application clients 2 1 2 or later recommended use the application connection template that is automatically created for the application Otherwise ensure you register ap plication connection with the correct template by verifying that application id matches and that the correct security configuration and domain are selec ted Also if using replication synchronization set other template properties such as synchronization related properties in Connection category as re quired For Android native MBO application this recommendation applies starting with 2 1 1 Online Data Proxy client Register application connection using the template cre ated for the application Existing templates can be found in the Applications gt Application Connection Tem plate tab See also e Setting General Application Properties on page 214 e Registering or Reregistering Application Connections on page 228 e Applications on page 211 e Application Creation on page 213 e Application Users on page 22
306. ination in Unwired Server e Automatic activation requires a user to present credentials to use the application on a supported device client e Manual activation requires the user to present the activation code upon log on to a supported device client The system administrator establishes an activation code when registering the application connection for the user e Application templates are used for automatic activation Therefore when setting up the application template for automatic registration be sure to set up the security configuration domain the application ID and automatic registration enabled properties in application settings Those are used for automatic application registration When a client application connects to the server with its application ID and credentials and requests automatic registration the application ID is used to look up a matching template If that template allows automatic registration the Automatic Registration Enabled property is set to true the security configuration in the template is used to validate the credentials Upon successful validation of those credentials the user identity is registered in the Unwired Server The client application may also include the security configuration as part of the username and in that case the security configuration in addition to application ID is used to look up a matching template If no or multiple templates are detected the registration request fails
307. ing Data Save a segment of monitoring data to a location outside of the monitoring database Export data to back up information particularly before purging it from the database or to perform closer analysis of the data in a spreadsheet application This option is especially useful when you need to share monitoring data with other administrators and tenants Since this task can be time consuming depending upon the size of the data being exported Sybase recommends that you export the data in segments or perform the export at a time when Sybase Control Center is not in use Note The time taken to export the requested data is dependent on the time range specified and the amount of data in the monitoring database If the export is taking too long or the user interface is blocked for too long another option is to export the monitoring data using the management APIs provided for exporting monitoring data Please refer the Developer Guide Unwired Server Management API for further details 1 In the left navigation pane select Monitoring 2 In the right administration pane select the tab corresponding to the monitoring data you want to view Perform a search using the appropriate criteria to obtain the desired monitoring data Click Export Select a file type for the exported data CSV or XML and click Next Click Finish In the file browser dialog select a save location and enter a unique file name Click OK All monitoring data r
308. ing Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Synchronization Logs Retrieves logging data related to different aspects of data synchronization including data subscriptions operations result checker cache refresh and the data service and Unwired Server interface Using data in these logs and the correlation tool you can follow the data path between the enterprise information system EIS Unwired Server cache database and user application connection 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the Synchronization tab Select a synchronization subsystem e Data Sync view data synchronization details e Operation Replay view MBO operational replay details e Subscription view subscription details e Result Checker view result checker details e Cache Refresh view cache database interaction details e DS Interface view requests entering data services that result in interaction with cache database and EIS To filter the display select Show filter and either Sybase Control Center for Sybase Unwired Platform 117 Administer e Use an existing filter by check
309. ing fails open the log and check for an incorrect host name or port number Sybase Control Center for Sybase Unwired Platform 269 Deploy Subscrip Description Summary Package tion task type Unsubscribe Recover Suspend re sume Remove a subscription from Unwired Server Reestablish a relationship be tween the device and Unwired Server Perform recovery under severe circumstances when a device is unable to successfully synchronize data During subscription recovery Unwired Server purges all en terprise data on the device It retains the device ID and sub scription information so that all data can then be resynchronized and loaded onto the device Control the deactivation and re activation of package subscrip tions e Suspend temporarily block data synchronization for a device subscribed to a particular package Resume reactivate a pack age subscription after it has been suspended Select the box adjacent to the de vice ID and click Unsubscribe for UNIFIED packages messag ing packages and DOE C pack ages For Windows Mobile the device application must include the Da tabaseClass CleanAlIData method for data to be unsubscri bed correctly If this method is not used Unsubscribe and Sub scribe could work unpredictably Check the box adjacent to the sub UNIFIED scription ID of the device and messaging click Recover subscrip tions Select the box adjacent
310. ing or Deploying Large Packages Fails Problem You used Sybase Control Center to export or deploy a large package and it fails You can troubleshoot this error by opening the Sybase Control Center lt UnwiredPlatform_InstallDir gt SCCXX log agent log file and checking for a message that is similar to this one exception java lang IllegalStateException Form too large 354 Sybase Unwired Platform Troubleshoot the Sybase Control Center Explanation This message means that the package and not the form is too large The Web server that hosts Sybase Control Center cannot manage the data A number like 273310 indicates the size of the package in kilobytes that is 273 310 Solution 1 Use this solution if you run the Sybase Control Center XX as a service default 1 Open lt UnwiredPlat form_InstallDir gt SCC X_X bin scc properties ina text editor 2 Set Set MAX_FORM_CONTENT_SIZE and jvmopt1 For example jvmopt Dorg mortbay jetty Request maxFormContentSize 2000000 3 Save the file Solution 2 Use this solution if you do not run the Sybase Control Center XX as a service 1 Close Sybase Control Center and stop Sybase Control Center XX using the Windows Services dialog 2 Open lt UnwiredPlat form_InstallDir gt SCC_X X bin scc bat ina text editor 3 Set the maxFormContentSize property to a value larger than the default and save the file The default is 2000000 For example Dorg mortbay
311. ing the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User 6 Click Retrieve to retrieve the logs 7 Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Device Notification Logs Retrieves logging data for server initiated synchronization notifications between Unwired Server and devices 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select Gene
312. ing the current version of client runtimes but are manually registered an application user is registered at application connection registration time e For native applications using previous version of client runtimes an application user is automatically registered upon first successful authentication with the package e For native messaging applications an application user is automatically registered upon first successful synchronization after manual registration e For Workflow and Online Data proxy applications using previous or current client runtimes the application user is registered upon successful registration whether manual or automatic Once registered and on boarded the platform administrator can view the user name and the security configuration that was used to authenticate the user In addition the administrator can remove users that no longer exist Note SAP DOE C package users are not registered in Unwired Server Those users are authenticated by their respective DOE back end servers See also e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Deleting Application Users Delete a user to remove the entry as well as personalization data from the cache database Sybase Control Center for Sybase Unwired Platform 225 Administer 1 In the left navigation pane of Sybase Control Center click the Applications node and select th
313. ing to be delivered relationship See MBO relationship relay server See also Sybase Hosted Relay Service resource A unique Sybase product component such as a server or a subcomponent REST web services Representational State Transfer REST is a style of software architecture for distributed hypermedia systems such as the World Wide Web RFC Remote Function Call You can use the RFC interface to write applications that communicate with SAP R 3 applications and databases An RFC is a standalone function Developers use SAP tools to write the Advanced Business Application Programming ABAP code that implements the logic of a function and then mark it as remotely callable which turns an ABAP function into an RFC role Roles control access to Sybase Unwired Platform resources See also logical role and physical role role mapping Maps a physical server role to a logical Unwired Platform role Role mappings can be defined by developers when they deploy an MBO package to a development Unwired Server or by platform or domain administrators when they assign a security configuration to a domain or deploy a package to a production Unwired Server and thereby override the domain wide settings in the security configuration RSOE Relay Server Outbound Enabler An RSOE is an application that manages communication between Unwired Server and a relay server runtime server An instance of Unwired Server that is
314. ion Note These settings are visible but not in use by client replication native application at this time User Registration User registration specifies details of the activation code that is sent to a user to manually activate an application on the device e Activation Code Expiration Hours indicates how long an activation code is valid The default is 72 hours e Activation Code Length indicates the length of the activation code as in number of alphanumeric characters The default is 3 Sybase Control Center for Sybase Unwired Platform 241 Administer 242 Sybase Unwired Platform Deploy Deploy Deployment is a routine administration task that manages the life cycle of a mobile business object MBO package on the Unwired Server Deployment makes a package available to the runtime environment so that it can be administered or accessed by client devices Deployment is similar to but not the same as exporting and importing packages between multiple cluster environments Unwired Platform supports the development and subsequent deployment of e Package archives e Mobile Workflow archives Depending on the package type the deployment steps can vary MBO Packages MBO packages are collections of MBOs that are related by application use and authorship and grouped according to maintenance or distribution Packages are initially created by developers but are deployed and maintained on a production Unwired
315. ion ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Correlation ID the unique ID associated with every request response message pair Package the name of the package to which the subscription belongs MBO the mobile business object used Security Configuration the associated security configuration Method the MBO operation used Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Outcome the authentication outcome for the security check Reason the reason for authentication failure Error the error message if any Error Log Errors log data includes domain level errors Time the time and date stamp for the log entry Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Correlation ID the unique ID associated with every request response message pair Package the name of the package to which the subscription belongs MBO
316. ions of remaining farm members The configuration among all members must be identical Next If you are deploying multiple Relay Servers in a farm with a third party load balancer all Relay Server Outbound Enablers must be configured to connect to the load balancer host name as well When all Relay Servers and Outbound Enablers are configured test the setup and ensure that connectivity from Unwired Server is possible See also e Configuring Relay Server Properties on page 44 48 Sybase Unwired Platform Administer Setting Up RSOE Set up one or more RSOEs for each Unwired Server identified in a Relay Server configuration The configured values are saved in the cluster database 1 Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates 2 Configuring RSOE Connection Settings Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server 3 Configuring RSOE Start Options Configure start options for RSOE Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab then click New 3 Specify these property values e Farm type select the type of request managed b
317. ions then click the button to add application to the profile The Applications dialog is displayed with the list of applications currently deployed in this domain 3 To search for the application you want to add to the profile select the search criteria from the Search drop down list and enter a value for this criteria 4 Click Go 5 You can do any of the following e To add an application to a new or existing profile select the check box adjacent to the application entry in the list e To remove an application from the profile uncheck the check box adjacent to the application entry in the list 6 Click OK See also e Adding or Removing Packages to the Profile on page 107 e Adding or Removing MBOs to the Profile on page 107 e Adding or Removing Operations to the Profile on page 108 e Adding or Removing Security Configurations or Users to the Profile on page 108 e Adding or Removing Package Users to the Profile on page 109 e Adding or Removing Connections to the Profile on page 109 e Adding or Removing Application Connections to the Profile on page 110 e Adding or Removing Payloads to the Profile on page 110 106 Sybase Unwired Platform Administer Adding or Removing Packages to the Profile Add one or more packages to the profile Be ihe m In the Profile Definition dialog select Package related Select Packages then click the button to add packages to the profile Select one or more packages to include Cli
318. ions for a Domain on page 99 Viewing Application Connections for a Domain on page 100 Scheduling Domain Level Cleanup on page 101 Domain Logs on page 104 Checking Client Application Logs on page 139 Connections on page 141 Choosing a Security Configuration Select a security configuration that designates authentication authorization attribution and audit security providers for the packages in the domain You can assign as many security configurations as needed to a domain Only super administrators have privileges to create security configurations Domain administrators can view a security configuration only after a super administrator has assigned it to the domain 1 In the left navigation pane navigate to Cluster gt Domains gt lt DomainName gt gt Security In the right administration pane select the Security Configurations tab and click Assign Sybase Control Center for Sybase Unwired Platform 167 Administer The Assign Security Configurations dialog appears 3 Select one or more security configurations to assign to the domain by checking the box adjacent to the configuration name 4 Click OK A message appears above the right administration pane menu indicating the success or failure of the assignment If successful the new security configuration appears in the list of security configurations 5 To remove a security configuration check the box adjacent to the configuration name and click Unassign
319. is set automatically after you manually map a physical role to the selected logical role You can set the mapping state either when managing roles or earlier during package deployment If your logical roles for a package do not automatically match the role names registered in the back end security system map corresponding logical and physical names to ensure that users can be authorized correctly 1 For package specific role mapping select and deploy an available package Follow the wizard prompts until you reach the Configure Role Mapping page for the target package 2 Change the mapping for a logical role if required e To change the state to either NONE or AUTO click the list adjacent to the logical role and click the appropriate option e To change the role mapping itself click the drop down list adjacent to the logical role and choose Map Role This command displays the Role Mappings dialog that allows you to manually set the physical role mappings The Role Mappings dialog displays the name of the logical role you are mapping in the text area of the dialog Once saved the state automatically changes to MAPPED Note If the list of available roles is too long you can search or sort the list to make the view more manageable See Mapping a Physical Role Manually 3 Click Next The Server Connection page appears Deployment time role mapping is done at the package level Once the package is deployed you can change the role m
320. is running message If this is the case one of the following explanations may apply e Unwired Server responded with an exception indicating a problem on the server Solution Check lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer logs lt hostname gt server 1log for details e The Sybase Control Center security provider is down or a system condition prevents Sybase Control Center from authenticating the user for administration access Solution Ensure that the security provider is running and that its host is reachable from the Sybase Control Center host Scenario 4 In some rare cases the connection between Sybase Control Center and Unwired Server cannot be established after trying the previous recommendations Solution You may need to stop and restart the Sybase Control Center X X windows service After stopping the window service make sure the process uaservices exe is not running or stop it from Windows task manager Then log in to Sybase Control Center again Sybase Control Center for Sybase Unwired Platform 343 Troubleshoot the Sybase Control Center Scenario 5 This may happen if you upgraded Sybase Unwired Platform to a newer version and changed the server host name Solution You need to complete some extra steps 1 Change the listener prefix of httpListeners and iiopListeners for the new hostname in the new server s properties file Repository Instance com sybase djc server Ap
321. istration 1 dc lt domainname gt dc lt tld gt For example a machine in sybase com do main would have a search base of dc syb ase dc com o lt company name gt c lt country code gt For example this might be o Sybase c us for a machine within the Sybase organization The protocol to be used when connecting to the LDAP server To use an encrypted protocol use ssl instead of Idaps in the url Note ActiveDirectory requires the SSL protocol when setting the value for the password attribute This occurs when creating a user or updating the password of an existing user Note ActiveDirectory requires the SSL protocol when setting the value for the password attribute This occurs when creating a user or updating the password of an existing user 180 Sybase Unwired Platform Administer Property Default Value AuthenticationMethod The authentication method to use for all authen tication requests into LDAP Legal values are generally the same as those of the java naming se curity authentication JNDI property Choose one simple For clear text password authenti cation DIGEST MD5 For more secure hashed password authentication This method re quires that the server use plain text password storage and only works with JRE 1 4 or later Sybase Control Center for Sybase Unwired Platform 181 Administer Property AuthenticationFilter For most LDAP servers amp amp uid uid
322. ists of past synchronization details for monitored packages The summary view provides general information whereas the detail view presents a more specific view of all request events during each synchronization each row of data corresponds to a synchronization request from the client in the time frame you define e Click either Details to see more granular information on each synchronization request or select the Detail option to see all synchronization request details Detail view allows you to look at the individual messages that make up the summary view e Select Summary to see aggregated details by domain package and user about past synchronization events for the defined time frame 304 Sybase Unwired Platform Monitor Table 20 Detail view information Data type Description Application ID The ID number associated with an application Application Connection ID The ID number of the connection that participated in the synchro nization request The name of the user associated with the device ID Message Type The type of message sent by the client to Unwired Server indicat ing the sync activity for example import replay subscribe sus pend resume and so on During the import process the name of the mobile business object MBO that the client is synchronizing with During replay the operation that the client is performing For all other message types the cell is blank Payload Size The size of the message
323. it and the deployment descriptor deployment unit The Unwired WorkSpace build process generates a deployment unit It enables a mobile application to be effectively installed and used in either a preproduction or production environment Once generated a deployment unit allows anyone to deploy all required objects logical roles personalization keys and server connection information together without requiring access to the whole development project You can deliver a deployment unit and a deployment descriptor jointly called a deployment archive to an administrator for deployment to a production version of Unwired Server development package A collection of MBOs that you create in Unwired WorkSpace You can deploy the contents of a development package on an instance of Unwired Server device application See also mobile application A device application is a software application that runs on a mobile device device notification Replication synchronization clients receive device notifications when a data change is detected for any of the MBOs in the synchronization group to which they are subscribed Both the change detection interval of the synchronization group and the notification threshold of the subscription determine how often replication clients receive device notifications Administrators can use subscription templates to specify the notification threshold for a particular synchronization group device user The use
324. iter gt icolon that can be used to separate multiple SQL statements within a statement batch 144 Sybase Unwired Platform Administer Blob Updater Clob Updater Code Set Specifies the name of a class that can be used to update database BLOB long binary objects when the BLOB size is greater than psMaxi mumBlobLength Specifies the name of a class that can be used to update database CLOB long string objects when the CLOB size is greater than psMaxi mumClobLength Specifies how to represent a reper toire of characters by setting the val ue of CS_SYB_CHARSET for this datasource Used when the data in the datasource is localized If you do not specify the correct code set characters may be rendered incor rectly lt class name gt The class must implement the com sybase djc sql Blo bUpdater interface lt class name gt The class must implement the com sybase djc sql Clo bUpdater interface server If the value is server the value of the current application server s defaultCo deSet property is used Sybase Control Center for Sybase Unwired Platform 145 Administer Commit Protocol Specifies how Unwired Server han dles connections for a datasource at commit time specifically when a single transaction requires data from multiple endpoints If you use XA the recovery log is stored in the tx_manager data source and its commit protocol must be optimistic
325. jetty Request maxFormContentSize 2048000 4 Restart the Sybase Control Center XX using the updated scc bat file and reopen Sybase Control Center See also e Invalid DOE C User Error for an SAP Server Connection on page 355 Invalid DOE C User Error for an SAP Server Connection Problem The General tab of a DOE C package displays an invalid user account error for the Error State property Explanation SAP servers could not authenticate this user with the Username and Password configured for this package User names and passwords configured for the connection pool cannot be tested before they are used Errors are only reported after the connection fails Errors typically occur during an administrative operation such as unsubscribing a subscription or in response to an asynchronous message for a subscription from DOE On a system with existing DOE C subscriptions the initial resynchronization at startup would implicitly test the technical user Solution Check the username and password configured for this user in the Connection Pool configured for the package If it is incorrect edit the properties used Note If you change the username or password property of a DOE C connection you must reopen the same dialog and click Test Connection after saving Otherwise the error state of this DOE C package cannot be cleaned up If you do not click Test Connection the Sybase Control Center for Sybase Unwired Platform 355 Troubleshoot the
326. kely unsuccessful The message Save Failed indicates a conflict with the first set of updates Cumulative saved changes are applied successfully upon server restart only if these updates do not conflict Attempting to save two conflicting sets of changes fails Solution Inject a server restart in between each saved change to ensure that the required updates are propagated across the server Scenario 2 After restarting Unwired Server refreshing the server configuration displays the final saved update but not previous ones The refresh action following saved configuration changes must be used in conjunction with an Unwired Server restart Refreshing the server configuration displays the latest successfully saved configuration information If you click Refresh in between two sets of saved changes only the most recent saved updates are applied during a server restart as in the following workflow Make the first change Save the configuration Refresh the configuration Make the second change Save the configuration Restart the server Refresh the configuration In this sequence only the second set of changes in step 4 are committed and consequently displayed as the current set of properties used by Unwired Server Solution If you refresh the configuration after saving updates to it restart Unwired Server immediately to apply those changes before making another set of updates Otherwise the first set of configuration ch
327. kend roles and assign subjects to them to get appropriate groupings In the absence of explicit mapping the default role mapping is set to AUTO which is equivalent of logical role mapping to a physical role of the same name in the underlying provider of that security configuration Sybase Control Center for Sybase Unwired Platform 263 Deploy SUP DCN User Role The SUP DCN User is a logical role that Unwired Platform uses to authorize any DCN event updating data in the cache executing an operation or triggering a workflow package Before any DCN event is submitted the person or group mapped to this role must be authenticated and authorized by the security configuration By default SUP DCN User is automatically available to all new security configurations However the underlying default varies depending on the environment in use Before this logical role can be used SUP DCN User must be mapped to a physical role in the enterprise security repository and the user who performs DCN must be in that physical role To map the SUP DCN User to a user in the underlying security repository the user name must be first defined in Sybase Control Center as a physical role that is mappable Then SUP DCN User role can be mapped to a physical user or to a physical role from Sybase Control Center For example to map SUP DCN User to a user that is not in the security repository use the format user User If you are supporting multiple domains
328. l thread for performing the change detection runs every 10 seconds 1 In the left navigation pane expand the Packages folder and select the package containing the sync group you want to configure 2 Select the desired sync group and click Properties 3 Select a change detection interval This value determines how frequently Unwired Server looks for changes to MBOs and generates push notifications The default is 1 hour If you set the Change detection interval to 0 the change detection task is disabled and the SUP server does not push changed messages or data to the client device 4 Click OK See also e Configuring a Cache Group on page 253 e Mapping Roles on page 260 e Configuring Package Subscriptions on page 266 Configuring a Cache Group Select and configure a cache group The cache is part of the Unwired Server cache database CDB that is used to store data that is uploaded and downloaded from EIS servers and mobile clients during synchronization Cache group configuration differs depending on whether the cache group is defined as on demand or scheduled during development 1 Configuring On Demand Cache Group Properties Specify the duration of cache data validity by configuring Unwired Server updates to mobile business object MBO data for an on demand cache group 2 Configuring Scheduled Cache Group Properties Specify the duration of cache data validity by configuring Unwired Server updates to mobile business obj
329. late is a model or pattern used to standardize connection properties and values for a specific connection pool type so that they can be reused A template allows you to quickly create actual connections Often setting up a connection for various enterprise data sources requires each administrator to be aware of the mandatory property names and values for connecting to data sources Once Sybase Control Center for Sybase Unwired Platform 141 Administer you create a template and add appropriate property names and corresponding values for example user password database name server name and so on you can use the template to instantiate actual connection pools with predefined property name and value pairs See also e EIS Data Source Connection Properties Reference on page 144 e Creating Connections and Connection Templates on page 142 Creating Connections and Connection Templates Create a new connection or connection template that defines the properties needed to connect to a new data source 1 In the left navigation pane expand the Domains folder and select the domain for which you want to create a new connection 2 Select Connections 3 In the right administration pane e To create a new connection select the Connections tab and click New e To create a new connection template select the Templates tab and click New 4 Enter a unique Connection pool name or template name 5 Select the Connection pool type o
330. lay Servers tab Click Generate Choose Outbound enabler configuration XML file then click Next Select an output target for the file Click Finish 50 Sybase Unwired Platform Administer Managing Configured Relay Servers Relay Servers configured with Sybase Control Center are registered in the Unwired Server cluster database Administrators can view or edit configuration properties and delete Relay Servers in Sybase Control Center when they are displayed in the Relay Server tab Viewing or Editing Relay Server Properties View or edit configuration properties for a selected Relay Server 1 Relaunching the Relay Server Configuration Wizard Relaunch the Relay Server Configuration wizard to create a new Relay Server configuration file with customized property values 2 Setting Relay Server General Properties Set basic connection properties for the Relay Server 3 Define Server Farms and Cluster Nodes Set connection properties for the Unwired Server cluster and its constituent nodes 4 Reviewing Configured Relay Server Properties Review the Relay Server configuration to confirm property values before you generate the configuration file See also e Deleting a Relay Server Configuration on page 53 e Refreshing the Relay Server List on page 54 Relaunching the Relay Server Configuration Wizard Relaunch the Relay Server Configuration wizard to create a new Relay Server configuration file with customized property values
331. le until LOMB of data has been recorded As soon as the file exceeds this value a new version of the log file is created for example the first one is lt hostname gt server log 1 The contents of the original log are backed up into this new file When the lt hostname gt server log file again reaches its limit 1 The contents of lt hostname gt server log 1 are copied to lt hostname gt server log 2 88 Sybase Unwired Platform Administer 2 The contents of lt hostname gt server log are copied to lt hostname gt server log 1 3 Anew copy of lt hostname gt server 1log is created This rollover pattern continues until the backup index value is reached with the oldest log being deleted If the backup index is 10 then lt hostname gt server log 10 is the file removed and all other logs roll up to create room for the new file Viewing the Unwired Server Log In text or grid view use the vertical scroll bar to retrieve additional segments of the log file in 150 line increments In grid view up to 10 pages of the server log data is loaded in one request You can navigate to any page by using the First Prev Next Last and Go to controls Use View Details open the actual log file and find the corresponding line There are also two search options you can use e Basic search allows you to search by keyword log level first last X number of lines in the log file e Advanced search allows you to search
332. lect Perspective gt Create 2 Enter a name for your perspective The name can contain up to 255 characters 3 Click OK See also e Removing a Perspective on page 23 e Renaming a Perspective on page 23 22 Sybase Unwired Platform Get Started Removing a Perspective Delete a perspective window 1 Select the perspective tab you want to delete 2 In the main menu bar select Perspective gt Delete The selected perspective disappears If there are other perspectives Sybase Control Center displays one See also e Creating a Perspective on page 22 e Renaming a Perspective on page 23 Renaming a Perspective Change the name of your perspective Select the perspective tab you want to rename From the main menu bar select Perspective gt Rename Enter the new name for your perspective Click OK a ee See also e Creating a Perspective on page 22 e Removing a Perspective on page 23 Views Use views to manage one or more resources within a perspective In Sybase Control Center views are the windows you use to monitor and manage a perspective s resources You can re arrange tile cascade minimize maximize and generally control the display of the views in your persective Each perspective includes these views e Perspective Resources e Administration Console See also e User Interface Overview on page 19 e Perspectives on page 22 e Repository on page 25 e Sybase Control Center Console on page 30
333. lect a security configuration for the domain by checking an option from the list of available configurations These security configurations are then available for use in validating users accessing the packages Click Next Optional Select one or more domain administrators for the domain 7 Click Finish The new domain appears in the General tab aM 8 Click the box adjacent to the domain name click Enable then click Yes to confirm See also e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Applications for a Domain on page 99 e Viewing Application Connections for a Domain on page 100 e Scheduling Domain Level Cleanup on page 101 e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Deleting a Domain Remove a domain and its contents from the cluster when you no longer require the partition When a domain is deleted all referenced artifacts such as domain administrators and security configurations are retained However all contained artifacts including packages subscription templates device subscriptions MBO and operation historical data package level role mapping cache group settings server connections and domain level role mappings for security configurations independent of any other domain are also deleted 96 Sy
334. lect one application and click Properties In the dialog select the Customization Resource Bundles tab You can view the list of deployed customization resource bundles if any for the selected application Optional Click Refresh to update the list Exporting Customization Resource Bundles Export a customization resource bundle from an application In the left navigation pane click the cluster level Applications node and in the right administration pane select the Applications tab Select one application and click Properties In the dialog select the Customization Resource Bundles tab Optional Click Refresh to update the list of deployed customization resource bundles for this application Select a single customization resource bundle in the list and click Export Click Next and then Finish In the file dialog enter a file location and click OK to create a customization resource bundle JAR file Optional Export another customization resource bundle JAR file for the application 220 Sybase Unwired Platform Administer Deleting a Customization Resource Bundle Delete a customization resource bundle from an application You cannot delete a customization resource bundle if it is assigned to an application connection or application connection template you must unassign it first Note You may have multiple versions of an application in use at once so it is acceptable to have multiple
335. les to be granted Successful connection status 200 HTTP status code interpreted as code success when connection is es tablished to the SWS Sybase Control Center for Sybase Unwired Platform 201 Administer Configuration Option Default Value HTTP connection timeout inter 1 minute The value in seconds after val which an HTTP s connection request to the Web based au thentication service times out If the HTTP connection made in this module for either user au thentication or configuration validation does not have a time out set and attempts to connect to a Web based authentication service that is unresponsive the connection hangs which could potentially cause Unwired Server to hang Setting the time out interval ensures authentica tion failure is reported without waiting for ever for the server to respond SendClientHttp ValuesAs Comma separated list of strings that indicate how the Cli entHttpValuesToSend should be sent to the HTTP server For example SendClientHttpVa luesAs head r header_name cookie cookie_name Note If the user should be au thenticated only using the sup plied username password then this property does not apply 202 Sybase Unwired Platform Administer Configuration Option Default Value ClientHttpValuesToSend SendPasswordAsCookie A comma separated list of client HTTP values that should be sent to the HTTP server For exam ple ClientHttpV
336. lt Select this property to change the retry time interval SupPassword The valid mobile workflow application user password that Unwired Server uses to authen ticate the user Depending on the security con figuration Unwired Server may pass that au thentication to an EIS An administrator must change development test values to those re quired for a production environment SupPackages The name and version of the deployed Mobile Workflow package This cannot be changed SupMaximumMessageLength Use this property to increase the allowed max imum Mobile Workflow message size Limi tations vary depending on device platform For BlackBerry 5 the limit is 512KB For Windows Mobile the limit is 500KB For BlackBerry 6 and Android the limit depends on the memory condition of the device Large message may result in an out of memory error 4 In the Context Variable dialog change the value of the named variable and click OK See also e Configuring Matching Rules on page 279 e Assigning and Unassigning Mobile Workflows on page 283 Changing Hard Coded User Credentials The administrator can change hard coded user credentials assigned at design time if the design time value needs to change for a production environment 1 In the left navigation pane click Workflows gt lt Workflow_Package gt lt Workflow_Version gt 2 In the right administration pane click the Context Variables tab 3 Select one or both of the variables
337. lues blank to disable end to end encryption E2E Encryption Certificate Password set the password to unlock the encryption certificate E2E Encryption Certificate specify the file containing the private key that acts as the identity file for Unwired Server e E2E Encryption Type specify the asymmetric cipher used for key exchange for end to end encryption You can only use RSA encryption e Secure Sync Port Certificate identifies the location of the security certificate used to encrypt and decrypt data transferred using SSL e Secure Sync Port Certificate Password is used to decrypt the private certificate listed in certificate file You specify this password when you create the server certificate for SSL e Secure Sync Port Public Certificate specify the file containing the SSL public key that acts as the identity file for synchronization port e Trusted Relay Server Certificate if Relay Server trusted certificate is configured for HTTPS connections encrypted with SSL identifies the public security certificate location e User Options sets the command line options for starting the synchronization server These options are appended the next time the synchronization server starts These are the available user options Option Description S variable fi1 J Applies listener options from the specified environment var ePath iable or text file Specifies a single library option for a listening l
338. luster affecting Therefore to make sure they are propagated correctly Sybase recommends that you set them only on a primary cluster server See also e Server Liston page 55 e Unwired Server on page 55 e Server Properties on page 58 Unwired Server Runtime Logging Unwired Server logs collect runtime information from various embedded runtime components By default all the components of the Unwired Server log are set at the INFO level except the Other components which are set at the WARN level However you can change this level as required You should only use Sybase Control Center to set these logging values to ensure they are configured correctly These values will be correctly transcribed to an internal file that is lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer Repository logging configuration xml You can view these Unwired Server logs in two ways From Sybase Control Center click Servers gt primaryServer gt Log in the left pane and Unwired Server gt Generalin the right pane The first 150 entries initially appear in the console area so you may need to incrementally retrieve more of the log as required by scrolling down through the log events 86 Sybase Unwired Platform Administer e From a text editor browse to and open one or more of the lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer logs lt hostname gt server 1log files These files ma
339. ly Identify dependencies by right clicking the service and selecting Properties Check lt UnwiredPlat form_InstallDir gt UnwiredPlatform Servers UnwiredServer log lt serverName gt server 1log for error messages indicating the nature of Unwired Server start up issues 344 Sybase Unwired Platform Troubleshoot the Sybase Control Center 4 Check lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer log bootstrap 1log for possible license errors See also e Server List Not Retrieved on page 342 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log Problem This message may indicate that an Unwired Server administrative component is not running If users report a problem listing applicatio
340. m 47 Administer Generating and Modifying the Relay Server Configuration File Generate all or part of a Relay Server configuration file Then transfer the generated file to all Relay Server hosts Generating a configuration file extracts the property values stored in the cluster database during the configuration process and writes them to a file You may still need to edit this file after export In the navigation pane click the Unwired Server cluster name In the administration pane click the Relay Servers tab Click Generate Choose Relay server properties configuration file OU a oe eS Select the parts of the file to generate e The entire Relay Server configuration e A server node definition e A farm definition 6 Select an output target for the file 7 Click Finish 8 Manually edit the file if this is required and save the changes For example Relay Server farms that use a load balancer will likely require further edits Consider e Updating the host name if the Relay Server needs to share the same name of the load balancer e Adding Relay Servers to the farm for which the load balancer manages inbound requests For details on other manual edits that you can perform see the Relay Server documentation at Attp nfocenter sybase com help index jsp topic com sybase help sqlany where 12 0 relayserver relayserver 12 html 9 Ifyou need to configure a Relay Server farm apply the same changes to the configurat
341. matic purge and data source where the monitoring data is stored A default configuration is created for you however you will likely want to customize this configuration for your environment By default monitoring data is flushed every 5 minutes In development and debugging scenarios you may need to set the flush behavior to be immediate Set the Number of rows and Batch size properties to a low number You can also disable flush which results in immediately persisting changes to monitoring database If you are setting up immediate persistence in a production environment you may experience degraded performance Use persistence with caution 2 Creating a monitoring profile A monitoring profile defines one or more domains and packages that need to be monitored You can either use the default profile to capture monitoring data for all packages in all domains or create specific profiles as required Otherwise disable the default profile or modify it as needed 3 Reviewing the captured data An administrator can review monitoring data current historical and performance statistics from Sybase Control Center Use the monitoring tabs to filter the data by domain package and time range You can also export the data into a CSV or XML file and then use any available reporting or spreadsheet tool to analyze the data Monitoring Usage Monitoring information reflects current and historical activity and general performance during a specifi
342. mponents depending on the license you purchase application In Unwired Server and visible in Sybase Control Center and application is the runtime entity that can be directly correlated to a native or mobile workflow application The application definition on the server establishes the relationship among packages used in the application domain that the application is deployed to user activation method for the application and other application specific settings APNS Apple Push Notification Service application connection A unique connection to the application on a device Sybase Control Center for Sybase Unwired Platform 359 Glossary application connection template a template for application connections that includes application settings security configuration domain details and so forth application node In Sybase Control Center this is a registered application with a unique ID This is the main entity that defines the behavior of device and backend interactions application registration The process of registering an application with Sybase Unwired Platform Registration requires a unique identity that defines the properties for the device and backend interaction with Unwired Server artifacts Artifacts can be client side or automatically generated files for example xml cs java cab files availability Indicates that a resource is accessible and responsive BAPI Business Applica
343. mporting package contents 250 improving BES MDS HTTP traffic performance 69 list does not appear in SCC 342 logging 86 logging out of 14 moving package contents from or to 249 pinging 57 refresh after changing configuration 349 server list 55 services provided by 55 startup failure 344 stopping and starting 56 suspending and resuming 57 Unwired Server configuration refresh 72 Unwired Server properties 74 Unwired Servers administration overview 4 user interface about 19 users 226 able to connect with old password 351 administering 225 administration overview 5 administration configuring 98 168 administration maintaining 98 168 deleting 225 devices used by 226 messaging statistics 315 mobile workflow checking 283 monitoring 314 not displayed for registered devices 357 security statistics 298 V variables context configuring 281 view layouts cascade 24 close all 24 horizontal tiling 24 minimize all 24 restore all 24 vertical tiling 24 Viewing applications 222 viewing customization resource bundles deployed to an application 220 views about 23 bringing to front of perspective 24 closing 24 icons for managing 20 maximizing 24 minimizing 24 opening 24 restoring 24 W Windows starting stopping Sybase Control Center 11 workflows mobile See mobile workflows X XML audit file 41 42 380 Sybase Unwired Platform
344. n connections in Sybase Control Center check for this error message in the Sybase Control Center gateway log file com sybase uep sysadmin management mbean UEPAdminException com sybase uep admin client AdminException ADMIN_WEBSERVICE_INVOCATION_ERROR java security PrivilegedActionExc eption com sun xml internal messaging saaj SOAPExceptionImp1l Message send failed javax management MBeanException Explanation Usually this occurs when there is a conflict on the currently configured port for the administration web service or a component of Sybase Unwired Server service went down for some reason One way to verify availability of the Web service is by accessing the following URL from the host where Sybase Unwired Platform is installed Attp Jocalhost 5100 MobileOftice Admin asmx Note This link works from the host where Sybase Unwired Platform is installed using the correct Messaging port The default Messaging port is 5100 but this may vary depending on your configuration Sybase Control Center for Sybase Unwired Platform 345 Troubleshoot the Sybase Control Center Solution 1 Check Windows Application Event log for any error reported there If the service is configured to run with a domain account and the password has been changed you will need to update the password Solution 2 Make sure the administration Web service is up and running and correctly configured Review Canno
345. n on the length of time taken to complete operations in Sybase Control Center Sybase Product Support and Engineering teams can use this information to diagnose the source of your performance issues To set up this log file 1 Open lt UnwiredPlatform_InstallDir gt SCC XX plugins com sybase supadminplugin agent plugin xml 2 Add the following line to the file under the lt properties gt element lt set property property log_MO_method_execution_time value enable_log_mo_method_execution_time gt 3 Open lt UnwiredPlatform_InstallDir gt SCC XX conf log4j properties 4 Ifyou are experiencing log truncation issues edit the following lines to change the default values for maximum file size default SMB and maximum backup index default 10 files to the values shown in this example file appender size based rolling log4j appender executionTime org apache log4j RollingFileAppender log4j appender executionTime File com sybase ua home log executionTime log log4j appender executionTime layout org apache log4j PatternLayou tc log4j appender executionTime layout ConversionPattern d 5p St c 3M L m n log4j appender executionTime MaxFileSize 50MB log4j appender executionTime MaxBackupIndex 20 log MO method execution time log4j logger com sybase uep sysadmin management aop INFO executio nTime 5 Restart SCC The executionTime 1log file now appears in the lt UnwiredPlatform_InstallDir gt SCC X
346. n page 110 Sybase Control Center for Sybase Unwired Platform 107 Administer Adding or Removing Payloads to the Profile on page 110 Adding or Removing Operations to the Profile Add operations to the log profile for MBOs that are currently deployed in the selected domain You can select operations for one or more MBOs wee Sy In the Profile Definition dialog select Package related Select Operations then click the button to add operations to the profile Navigate to a package in the left pane and select an MBO Identify the create delete or update operations to include for the MBO in the right pane Select another MBO and its operations or click OK Note To remove a selection click View selection select the item then click Remove See also Adding or Removing Applications to the Profile on page 106 Adding or Removing Packages to the Profile on page 107 Adding or Removing MBOs to the Profile on page 107 Adding or Removing Security Configurations or Users to the Profile on page 108 Adding or Removing Package Users to the Profile on page 109 Adding or Removing Connections to the Profile on page 109 Adding or Removing Application Connections to the Profile on page 110 Adding or Removing Payloads to the Profile on page 110 Adding or Removing Security Configurations or Users to the Profile Add one or more domain security configurations to the profile ae cla Se In the Profile Definition dialog select Security rela
347. n page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Host Name of Registered Resource Changed But Is Not Updated Problem An administrator changes the host name property of a registered resource but in Sybase Control Center the old host name is still used and the management console for Unwired Platform does not appear Description If you modify the resource properties for an Unwired Server in Sybase Control Center the new host name or IP address is not used in establishing a connection to the server Solution After changing the host name property of the resource in the Perspective Resources view right click the resource and select Authenticate to update resource connection properties You can then launch the management console successfully See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Servic
348. n page 82 e Refreshing the RSOE List on page 82 56 Sybase Unwired Platform Administer e Configuring Proxy Server Settings for an Outbound Enabler on page 83 Suspending and Resuming a Server Suspend and resume a server to temporarily disallow clients to access the specific server for routine maintenance While the server is suspended it remains running and available for all administrative actions Prerequisites Configure the Relay Server Outbound Enabler RSOE for Unwired Server in order to enable the suspend and resume server functions Task 1 In the Sybase Control Center navigation pane click Servers to display the servers list 2 Select one or more servers in this list 3 Choose an appropriate process e To suspend the server click Suspend Wait for about 1 minute and click refresh button When the server status changes from suspend pending to suspended you can then perform the administration actions you required To then resume the server click Resume As the server suspends and resumes progress messages display in the Server Console pane Pinging a Server Ping a server to test the availability of backend server connectivity and verify the server state for example started or stopped By default ping uses whichever Internet Inter ORB Protocol call you configured IIOPS by default to test if a server s connection is available 1 In the left navigation pane expand the Servers folder and select a s
349. n pane click Workflows gt WorkFlowName 2 In the right administration pane click the Matching Rules tab Configure matching rules by either e Clicking Add to create a new rule or e Selecting an existing rule name and clicking Properties In the Matching Rules dialog a Select the field in the e mail from which the parameter value is extracted For example if you choose From the parameter value is extracted from the line of the e mail message that indicates the name of the sender of the message You can also select one of the custom parameter values When registering mobile workflow devices an administrator can choose one of four device settings The customer then populates the settings with whatever values they like Custom parameters can also be set programmatically through Web services Note If you are editing properties of a rule created by a developer you cannot modify the matching rules b Choose the type of search expression e Equals the field must exactly match the text in the label e Begins with the field must begin with the text in the label e Ends with the field must end with the text in the label e Contains the text in the label must exist somewhere in the field e Regular expression search for text that matches the pattern defined by the regular expression You can create an expression with Boolean operators groups or wildcards like or Unwired Platform uses the Boost re
350. n the Setting tab See Configuring Server Log Settings in Sybase Control Center online help e Log level search only messages logged by the particular log level you select Thread ID specify the ID name of the thread that logs the message you are searching e Logger name indicate the class name and instance of the logged component e Keyword indicate a value file name or other keyword by which to filter your search Time period specify a start date start time end date and end time 7 Click Retrieve 8 To begin a new query click Reset in the search panel and enter new search criteria Retrieving the Unwired Server Log Update the information in the log console window 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Unwired Server gt General 2 To display the latest log data collected in the log file if time has elapsed since you last opened the log click Retrieve 3 Optional Select a row to view a single record in the detail pane Additional columns may be available Deleting the Unwired Server Log Clear old or unrequired server log data from the log file 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Unwired Server gt General 2 To delete all data from the log file and all backup log files click Delete then OK Messaging Server Runtime Logging
351. nd Routine when new users or new de Sybase Control Center for Un user assignments to mobile vices are added wired Platform with the Work workflow packages flow gt lt WorkflowName gt node Monitor users and errors Routine Sybase Control Center for Un wired Platform with the Monitor node 10 Sybase Unwired Platform Get Started Starting and Stopping Sybase Control Center in Unwired Platform Sybase Unified Agent is used to start and stop Sybase Control Center There are two ways to start and stop the Sybase Control Center in an Unwired Platform environment e By default SybaseControlCenterX_Xis installed to run as a Windows service and is set by the installer to start automatically e You can also use a command line script as required e Start or stop from the Windows Control Panel change automatic start and restart a Open the Windows Control Panel b Select Administrative Tools gt Services c Locate SybaseControlCenterX_X If the service is running the status column displays Started d To start or stop the service right click the service and choose Start or Stop e Double click the service f To set the service to automatically start when the system starts change the Startup type to Automatic Ww To restart the service in case of failover choose the Recovery tab and change the First Second and Subsequent failures to Restart Service Click Apply to save the modifications before closing
352. ne icon to clone the filter then proceed to modify it A In Filter Definition modify the description and set up the filter criteria 7 Click OK See also e Reusable Log Filters on page 115 e Creating Log Filters on page 115 e Deleting Filters on page 115 Retrieving Unified View Logs Retrieves logging data across the domain to provide a unified view 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the All tab 3 To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending 116 Sybase Unwired Platform Administer To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Click Retrieve to retrieve the logs The table is populated with the list of logs See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retriev
353. ner of Available Roles list to sort names alphanumerically e Start typing characters in the box then click the Search button to filter the available list 2 Ifarole that you require still does not appear enter the Role name and click the button The role name appears in the Available roles list with an asterisk This asterisk indicates that an available role was added by an administrator not a developer 3 To remove a role you no longer require from the Available roles list select the name and click the x button adjacent to the Role name field The role is removed and can no longer be mapped to a logical role 4 To mapa logical role that appears in the text area of the Role Mappings dialog to a physical role a Select one or more Available roles b Click Add 5 To unmap a role a Select one or more Mapped roles b Click Remove The roles are returned to the Available roles list 6 Click OK to save these changes Once a logical role has been manually mapped the mapping state changes to MAPPED The roles you have mapped appear in the active Physical Roles cell for either a package specific or server wide role mappings table 262 Sybase Unwired Platform Deploy See also e Setting the Mapping State on page 169 e Mapping State Reference on page 171 Mapping State Reference The mapping state determines the authorization behavior for a logical name instance state Description S AUTO Map the logical role to a p
354. ng Data No Longer PAD DOAN iniiis e in ieee 341 Previously Existing Domain Log Data No Longer Appears aea ee race ceases Aaa EERE 341 Server Tier Administration ISSUES 000seeeeeeee 342 Server List Not Retrieved cceseceeeeeees 342 Unwired Server Fails to Start sssseeeeeee 344 Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERR OR in gateway lOg cceesceesccceeeeeeeeeeeeeees 345 Starting or Restarting a Remote Server from Sybase Control Center Fails 346 Port Conflict ISSUCS ssseeeseeessseseeeeeeeeeees 348 Unexpected Listener Startup or Connection EMOS aenea eaa i Buel deca coal 349 Refreshing Server Configuration Displays Only Partial Updates cccccceeeeeeeeeeeeeseeeeeeeeeees 349 Sybase Control Center for Sybase Unwired Platform vii Contents Users Connect with Old Credentials 351 AuthorizationException Displays Instead of Stat Saent tha e p eaeeaces E e EE 352 Increasing Messaging Queue Counts Degrades Performante nesin nananet a aaa 352 Saving Server Configuration Fails Due to Certificate Validation Error ccccccceeeeeeees 353 Unknown Server Error Message 12 000ee 353 Package Deployment and Management Issues 354 Exporting or Deploying Large Packages Fails 354 Invalid DOE C User Error for an SAP Server Connection ace neie akn ee A tae
355. ng Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Security Logs Retrieves security details for specific applications 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the Security tab To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User Click Retrieve to retrieve the logs 120 Sybase Unwired Platform Administer See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Device Notification Logs on page 118 Re
356. ng Time Server took to respond to a sync request message Time at Minimum Maximum The time of day at which the shortest or longest message process Message Processing Time ing event completed Total Inbound Messages The total number of messages sent from clients to Unwired Server Total Outbound Messages The total number of messages sent from Unwired Server to clients Total Operation Replays The total number of operation replays performed by clients on mobile business objects MBOs Total Errors The total number of errors that took place across all synchroniza tions Total Subscription Commands The total number of subscription commands sent from clients to the server Total Data Push The total number of import data messages Cache Statistics Cache statistics provide a granular view of cache activity eithr at the domain or package level particularly in the areas of cache performance mobile business object MBO status and cache group status Cache statistics report on performance at the domain package MBO and cache group levels to allow administrators to obtain different information according to the level of specificity required These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period Note These statistics are not supported for Sybase Mobile CRM and Sybase Mobile Workflow for SAP application users See also e Security Log Statistics on page 298 e Re
357. ng on the client type Sybase Control Center for Sybase Unwired Platform 127 Administer e Application Connection ID the unique identifier for a user application connection e User the name of the user associated with the application ID e Stage the current stage of processing START or FINISH e Package the name of the package to which the subscription belongs e MBO the mobile business object used e Sync Group the synchronization group associated with the request e Thread ID the identifier for the thread used to process the request e Node ID the server node on which the request is received e Error the error message if any Note Additional detail columns e Payload Operation Replay Synchronization logs include data related to different aspects of data synchronization including operations and Unwired Server interface Operation Replay statistics for moving MBO operations typically create update and delete from the device cache to the cache database cache on Unwired Server Time the time and date stamp for the log entry e Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type e Application Connection ID the unique identifier for a user application connection e User the name of the user associated with the application ID e Stage the current stage of processing ST
358. nge notification statistics 308 data sources connections to 227 databases monitoring 290 DCN log data general DCN 132 372 Sybase Unwired Platform workflow DCN 132 DCNRole 264 Debug Trace Level property 238 Debug Trace Size property 238 degrading performance 352 deleting 234 deleting a customization resource bundle from an application 221 Delivery Threshold property 234 deploy failure for large packages 354 deployment mobile workflow archives 243 package archives 243 deployment issues for packages 354 device log error 356 Device Log Items property 238 device notification history statistics 310 performance statistics 311 device notification log data 131 device notification monitoring 310 311 device notifications configuring 266 statistics 310 Device Subtype property 239 device user name not displayed 357 device users assigning mobile workflow packages 283 devices Apple push notification properties 234 user assignments 226 DNS server failure 327 documentation roadmap 1 DOE C invalid user 275 355 DOE C packages 273 domain 99 security configuration choosing 167 security assigning security configuration 211 security configuring 166 domain administrators registering 97 domain log data DOE connections 134 JDBC connections 135 not displayed 341 REST connections 136 SAP connections 137 SOAP connections 137 Index domain logs 104 domains 94 creating 95 deleting 96 enabling 95 E e mail redirecting wit
359. nistration pane select the Outbound Enabler tab and select the RSOE instance Sybase Control Center for Sybase Unwired Platform 77 Administer 3 Click Retrieve Log then Next then Finish to save the log and choose the target location for the file See also Viewing or Editing Individual RSOE Properties on page 78 Updating Common Properties for Multiple RSOEs Concurrently on page 81 Deleting RSOE Configurations on page 82 Refreshing the RSOE List on page 82 Starting and Stopping RSOE on page 56 Configuring Proxy Server Settings for an Outbound Enabler on page 83 Viewing or Editing Individual RSOE Properties View or edit configuration properties for a selected RSOE instance 1 Relaunching the RSOE Configuration Wizard Relaunch the Outbound Enabler Configuration wizard to create a new RSOE configuration Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates Configuring RSOE Connection Settings Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server Configuring RSOE Start Options Configure start options for RSOE See also Retrieving RSOE Logs on page 77 Updating Common Properties for Multiple RSOEs Concurrently on page 81 Deleting RSOE Configurations on page 82 Refreshing the RSOE List on page 82 Starting and Stopping RSOE on page 56 Configuring Proxy Se
360. nitor for a configured length of time A default monitoring profile is created for you by the installer Monitoring data can be deleted by the platform administrator as needed Table 17 System monitoring tasks Create and enable monitor One time initial configuration with ing profiles infrequent tuning as required Enable domain logging One time setup with infrequent con figuration changes usually as issues arise Review current historical Routine performance metrics Identify performance is Active sues Monitor application and Active user activity to check for irregularities Troubleshoot irregularities Infrequent Purge or export data On demand See also e Monitoring Usage on page 287 e Monitoring Configuration on page 290 e Monitoring Profiles on page 292 e Monitoring Data on page 294 Sybase Control Center for Un wired Platform with the Moni toring node Sybase Control Center for Un wired Platform with the Do mains gt lt DomainName gt gt Log node Sybase Control Center for Un wired Platform with the Moni toring node Sybase Control Center for Un wired Platform with the Moni toring node Sybase Control Center for Un wired Platform with the Moni toring node Reviewing various platform logs Sybase Control Center for Un wired Platform with the Moni toring node Sybase Control Center for Sybase Unwired Platform 289 Monitor Monitoring Configuration The monitoring
361. nnection User the name of the user associated with the application ID Package the name of the package to which the subscription belongs MBO the mobile business object used Sync Group the synchronization group associated with the request Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Payload Sybase Control Center for Sybase Unwired Platform 131 Administer Data Change Notification Log Data Change Notification DCN logs include logging data for data change notifications between an enterprise information system EIS and an MBO package for general and workflow DCN General Data Change Notification Provides logging data for general data change notifications between an enterprise information system EIS and an MBO package e Time the time and date stamp for the log entry e User the name of the user associated with the application ID e Stage the current stage of processing START or FINISH e Package the name of the package to which the subscription belongs e MBO the mobile business object used e Thread ID the identifier for the thread used to process the request e Node ID the server node on which the request is received e Error the error message if any Note Additional detail columns e Payload Workflow Da
362. nt You can also deploy and MBO or workflow packages as well as register applications and define templates for them Only use the features and documentation for Unwired Platform Default features and documentation in Sybase Control Center do not always apply to the Unwired Platform use case Sybase Control Center X X Service Provides runtime services to manage monitor and control distributed Sybase resources The service must be running for Sybase Control Center to run Previously called Sybase Unified Agent Sybase Hosted Relay Service The Sybase Hosted Relay Service is a Web hosted relay server that enables you to test your Unwired Platform development system Sybase Messaging Service The synchronization service that facilitates communication with device client applications Sybase Unwired Platform Sybase Unwired Platform is a development and administrative platform that enables you to mobilize your enterprise With Unwired Platform you can develop mobile business objects in the Unwired WorkSpace development environment connect to structured and unstructured data sources develop mobile applications deploy mobile business objects and applications to Unwired Server which manages messaging and data services between your data sources and your mobile devices Sybase Unwired WorkSpace Sybase Unwired Platform includes Unwired WorkSpace which is a development tool for creating mobile business objects and mobile applications
363. nt link between the emulator and the application ID must remain Hard resetting the emulator closing the emulator without saving the emulator state or uninstalling and reinstalling the Unwired Server client software purges the device registry and breaks the link between Unwired Server and the device software When you attempt to reconnect Unwired Server creates a new application ID for the device Without the original application ID the server cannot identify the device emulator and therefore cannot establish a relationship between the application and the activation code 356 Sybase Unwired Platform Troubleshoot the Sybase Control Center To avoid this problem so that the emulator and server remain synchronized always save the emulator state before you close the emulator and refrain from hard resetting the emulator or uninstalling and reinstalling the client software Note Before saving the state of an emulator always uncradle the emulator using the Device Emulation Manager This allows the device emulator to be cradled when the save image is loaded and used in the future Solution Reconnect the emulator by either 1 Deleting the original application from Unwired Server then reregister the application or 2 Reregistering the application See also e User Name of Registered Application Connection Not Displayed on page 357 e Internal Server Error When Clicking Applications on page 357 User Name of Registered Applicati
364. nter to Troubleshoot Unwired Platform on page 321 e Sybase Control Center Management Tier Issues on page 324 e Platform Component Monitoring Issues on page 339 e Server Tier Administration Issues on page 342 e Package Deployment and Management Issues on page 354 e Application and Application User Management Issues on page 356 Sybase Control Center for Sybase Unwired Platform 323 Troubleshoot the Sybase Control Center Sybase Control Center Management Tier Issues Review this list of documented general issues for Sybase Control Center and its server management related services See also e Using Sybase Control Center to Troubleshoot Unwired Platform on page 321 e Collecting Administration Performance Data for Troubleshooting on page 322 e Platform Component Monitoring Issues on page 339 e Server Tier Administration Issues on page 342 e Package Deployment and Management Issues on page 354 e Application and Application User Management Issues on page 356 Launching SCC Results in Rounded Rectangle Box or Empty Console Screen Problem When you launch Sybase Control Center a rounded rectangular box appears instead of the administration console or the console displays a gray or empty screen Explanation The Adobe Flash Player version is older than the minimum version supported by SCC Solution Upgrade your Flash Player version to the latest version For more information on software prerequisites see Supported Hardware and Softw
365. ntivirus See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Refreshing Server Configuration Displays Only Partial Updates Problem The Refresh button in the Server Configuration node does not display correct properties or values despite changes being made and saved Updates consequently appear to Sybase Control Center for Sybase Unwired Platform 349 Troubleshoot the Sybase Control Center have been lost In some scenarios when you save the Server Configuration it fails with the message Save Failed Scenario 1 After restarting Unwired Server refreshing the server configuration displays the first saved change but not subsequent saved updates The message Save Failedappears in the administration console after you attempt to save an update In this scenario the second save was li
366. ntral repository of system landscape information used to manage the software lifecycle SLD describes the systems and software components that are currently installed SLD data suppliers register the systems on the SLD server and keep the information up to date Sybase Unwired Platform is a third party system that must be registered with SLD To prepare the SLD server environment for Unwired Platform ensure the following pre requisites e The installed version of SLD is for SAP NetWeaver 7 0 2004s SPSO7 or higher e The SLD server is running e The SLD is configured to receive data For more information see the Post Jnstallation Guide and the User Manual for your SAP NetWeaver version on SDN ttp www sdn sap com itj sdn nw sld e You contact the SLD administrator and determine the connection values to the SLD server including its host name protocol HTTP or HTTPS HTTP S port and the SLD user account e The SLD to which you register Sybase Unwired Platform must be the latest Common Information Model version currently 1 6 21 Registering or Reregistering SLD Server Destinations Registering an SLD destination identifies the connection properties needed to deliver the payload You can register multiple destinations as required by your SAP environment If your SLD server properties change you must update properties as required and reregister the server with new values For information about SLD see Configuring Working with
367. nwiredPlat form_InstallDir gt Servers UnwiredServer Repository CSI default xml file Unwired Server implements a Java LDAP provider through a common security interface used by other Sybase products like Sybase Control Center The Java LDAP provider consists of three provider modules each of which is in the com sybase security ldap Java package This is why the syntax used between Sybase Control Center provider and Unwired Server varies e LDAPLoginModule provides authentication services Through appropriate configuration you can enable certificate authentication in LDAPLoginModule e Optional LDAPAuthorizer or RoleCheckAuthorizer provide authorization services for LDAPLoginModule LDAPLoginModule works with either authorizer In most production deployments you must always configure your own authorizer However if you are 178 Sybase Unwired Platform Administer authenticating against a service other than LDAP but want to perform authorization against LDAP you can use the LDAPAuthorizer The RoleCheckAuthorizer is used with every security configuration but does not appear in Sybase Control Center Use LDAPAuthorizer only when LDAPLoginModule is not used to perform authentication but roles are still required to perform authorization checks against the LDAP data store If you use LDAPAuthorizer always explicitly configure properties for it cannot share the configuration options specified for the LDAPLoginModule Use
368. o Sybase Control Center indicate whether each service is enabled and list other services on which each service depends Sybase Control Center for Sybase Unwired Platform 31 Get Started D sysprop system property optional Display information about the specified Java system property Omit the system property argument to return a list of all Java system properties and their values e e env environment variable optional List all the environment variables in the Sybase Control Center Java VM process environment Omit the environment variable argument to return a list of environment variables and their values e h help optional Display information about the info command e m mem optional Display information about the server s memory resources e p ports optional List all the ports on which the Sybase Control Center agent and its services listen indicate whether each port is in use and show the service running on each port e s services optional List all Sybase Control Center services indicate whether each service is enabled and list other services on which each service depends Examples e Example 1 displays information about ports on this Sybase Control Center server LALO I Permissions info permission defaults to all users No permission is required to use it See also e help Command on page 31 e shutdown command on page 32 e status Command on page 33 shutdo
369. o register the connection pool The name appears in the available connection pools table on the Connections tab Administrators can now use the connection pool to deploy packages See also e Application Connections on page 227 e Connection Templates on page 141 e EIS Data Source Connection Properties Reference on page 144 Editing Connection Pools and Templates Edit the properties and values assigned to connection pools and templates 1 In the left navigation pane expand the Domains folder and select the domain for which you want to create a new connection 2 Select Connections 3 In the right administration pane e To edit the properties of a connection pool click theConnections tab e To edit the properties of a connection pool template click theTemplates tab 4 Select a connection pool or template from the list 5 Click Properties a Edit the property and value a Click Save to save the changes Testing a Connection Test connection properties of a data source to validate the connection values In the left navigation pane click the Connections icon Select the Connection Pool Name you want to validate Click Properties Boer he Click Test Connection If the connection test is not successful see Connection Test Errors in the Troubleshooting guide Deleting a Connection Pool and Template Delete a connection pool or template Sybase Control Center for Sybase Unwired Platform 143 Administer
370. oaded in date order After loading and saving the database shuts down 5 Start Sybase Control Center If you loaded incremental backups SCC starts normally that is no further recovery occurs If you copied a full backup to the Repository directory the database recovers the repository from the full backup Example Loading incremental backups into the repository database These commands start SQL Anywhere on a 32 bit Windows machine cd C sybase SCC 3_2 services Repository w bin sa bin_windows32 dbsrvll exe scc_repository ad C sybase SCC 3_2 backup incremental See also e Scheduling Backups of the Repository on page 26 e Modifying the Backup Schedule on page 27 e Forcing an Immediate Backup on page 27 e Configuring Repository Purging on page 29 Configuring Repository Purging Change repository purging options Prerequisites You must have administrative privileges sccAdminRole to perform this task Task As you decide how to purge your repository consider that e Purging keeps the repository from absorbing too much disk space e By default purging is enabled It occurs once a day and purges data older than one day e Statistics and alert history can help you detect trends in server performance and user behavior The Sybase Control Center statistics chart can graph performance data over a period of a year or more if the data is available If you have enough disk space consider saving data for a longer
371. oes not have a time out set and attempts to con nect to an EIS that is unresponsive the connection hangs which could potentially cause Unwired Server to hang Set ting the timeout interval ensures authentication failure is re ported without waiting for ever for the server to respond Preconfigured User Authentication Properties The PreConfiguredUserLoginModule authenticates the Unwired Platform Administrator user whose credentials are specified during installations This login module is recommended only to give the Platform administrator access to Sybase Control Center so it can be configured for production use Administrators are expected to replace this login module immediately upon logging in for the first time For details on how to setup administrator authentication in a production deployment see Enabling Authentication and RBAC for Administrator Logins in the Security guide The PreConfiguredUserLoginModule e Provides role based authorization by configuring the provider com sybase security core RoleCheckAuthorizer in conjunction with this authentication provider e Authenticates the user by comparing the specified username password against the configured user Upon successful authentication the configured roles are added as Principals to the Subject Table 14 PreConfiguredUserLoginModule properties User name A valid user name Do not use any of these restricted special characters MOE RG The encoded password hash v
372. ogs on page 139 Connections on page 141 Configuring Domain Security on page 166 Viewing Applications for a Domain View applications registered for a specific domain A U NN In the left navigation pane expand the Domains folder and select a domain Within the domain select Applications In the right pane select the domain level Applications tab Click Refresh to view a list of Applications IDs and their display names and descriptions Alternatively search for one or more application IDs a Provide the search criteria for Application ID by adding a search string b Click Go All the applications that match the search criteria provided for the selected domain are populated in the table Sybase Control Center for Sybase Unwired Platform 99 Administer See also e Creating and Enabling a New Domain on page 95 e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Application Connections for a Domain on page 100 e Scheduling Domain Level Cleanup on page 101 e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Viewing Application Connections for a Domain View application connection information for a specific domain Optionally select the relevant columns of information to display Note The association of applic
373. ol Size Sets the maximum number of con nections allocated to the pool for this datasource Increase the maxPoolSize property value when you have a large user base To determine whether a value is high enough look for Resource MonitorTimeoutException excep tions in lt hostname gt serv er log Continue increasing the value until this exception no longer occurs To further reduce the likelihood of deadlocks configure a higher value for max WaitTime To control the range of the pool size use this property with minPoolSize Sets the maximum number of sec onds to wait for a connection before the request is cancelled Specifies the maximum number of JDBC prepared statements that can be cached for each connection by the JDBC driver The value of this prop erty is specific to each JDBC driver Sets the minimum number of con nections allocated to the pool for this datasource lt int gt A value of 0 sets no limit to the maxi mum connection pool size The default is 10 lt int gt The default is 60 lt int gt A value of 0 default sets no limit to the maximum statements lt int gt A value of 0 default sets no limit to the minimum connection pool size Sybase Control Center for Sybase Unwired Platform 153 Administer Network Protocol Sets the protocol used for network communication with the datasource Use this property along with the driverClass and dataSourceCla
374. ole to the selected logical role You can set the mapping state either when managing roles or earlier during package deployment If your logical roles for a package do not automatically match the role names registered in the back end security system map corresponding logical and physical names to ensure that users can be authorized correctly 1 For package specific role mapping select and deploy an available package Follow the wizard prompts until you reach the Configure Role Mapping page for the target package 2 Change the mapping for a logical role if required e To change the state to either NONE or AUTO click the list adjacent to the logical role and click the appropriate option e To change the role mapping itself click the drop down list adjacent to the logical role and choose Map Role This command displays the Role Mappings dialog that allows you to manually set the physical role mappings The Role Mappings dialog displays the name of the logical role you are mapping in the text area of the dialog Once saved the state automatically changes to MAPPED Note If the list of available roles is too long you can search or sort the list to make the view more manageable See Mapping a Physical Role Manually 3 Click Next The Server Connection page appears Deployment time role mapping is done at the package level Once the package is deployed you can change the role mapping by going to the Role Mapping tab for the desired p
375. omain package from an Unwired Server Unwired Server The application server included with the Sybase Unwired Platform product that manages mobile applications back end EIS synchronization communication security transactions and scheduling user Sybase Control Center displays the mobile device users who are registered with the server view A window in a perspective that displays information about one or more managed resources Some views also let you interact with managed resources or with Sybase Control Center itself For example the Perspective Resources view lists all the resources managed by the current perspective Other views allow you to configure alerts view the topology of a replication environment and graph performance statistics Visual Studio Microsoft Visual Studio is an integrated development environment product that you can use to develop device applications from generated Unwired WorkSpace code Welcome page In Eclipse the first set of pages that display when you launch the application workspace In Eclipse a workspace is the directory on your local machine where Eclipse stores the projects that you create WorkSpace Navigator In Eclipse the tree view that displays your mobile application projects WSDL file Web Service Definition Language file The file that describes the Web service interface that allows clients to communicate with the Web service When you create a Web service conn
376. on a user definable description of the Relay Server 2 Add or remove HTTP credentials as required a Check Configure relay server HTTP credentials b To add new credentials specify these property values and click e User name user name for RSOE authentication on the Web server Relay Server host e Password password for RSOE authentication on the Web server c To remove credentials from the list select the corresponding user name then click X 3 Click Next Define Server Farms and Cluster Nodes Set connection properties for the Unwired Server cluster and its constituent nodes Repeat these steps to add or remove multiple Unwired Server clusters as needed 1 Define the Unwired Server cluster a Specify these property values 46 Sybase Unwired Platform Administer e Farm ID a string that identifies the Unwired Server cluster for which the Relay Server manages requests This property is case sensitive and it must match the value in the Outbound Enabler configuration Type the type of request managed by the Relay Server Replication or Messaging protocol e Optional Description user definable description of the Unwired Server cluster b Click c Repeat steps 1 and 2 to add multiple Unwired Server clusters d To delete a configured Unwired Server cluster select it in the list then click the X button 2 Identify each Unwired Server instance in the cluster a Select an existing
377. on Connection Not Displayed Problem The configured user name of a registered application connection is not displayed when you later review the properties for a device in Sybase Control Center The Application Connections tab shows other properties but not the user name Explanation The user name used for a application connection registration is not stored or handled as an application property Solution To view the user name of the registered application in Sybase Control Center 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application Users tab 3 In the table of registered users for the user 4 You can also select the Application Connections tab and check the users properties See also e Wrong Application for Code Error on page 356 e Internal Server Error When Clicking Applications on page 357 Internal Server Error When Clicking Applications Problem Once logged into Sybase Control Center the administrator clicks Applications in the navigation pane and an Internal server error message is displayed After receiving this error the administrator is further unable to register any applications because the OK button remains disabled Solution Sybase Control Center for Sybase Unwired Platform 357 Troubleshoot the Sybase Control Center 1 Validate the error a Open lt UnwiredPlatform_InstallDir gt SCC X_X log gateway log b Look for this error Cause
378. on for the server s JVM memory settings 10 Click OK Reviewing Domain Log Data An administrator reviews logged data by creating log filters The filters enable you to retrieve data logged for a specific thread application user connection among other options You can retrieve log data without using any filters however when there is large number of activities being logged it may be advisable to filter the results to a more manageable size by specifying search conditions in the log filter user application or thread id You can combine multiple log filters that are common with sub system specific filters when viewing in a sub system view and combine multiple sub system filters in the ALL tab to retrieve the data of interest Supported Log Subsystems Log subsystems provide categories that enable you to filter and correlate application data at a more granular level Understanding these subsystems enables you to formulate more specific filters for tracking application activities throughout the system All Provides a unified view of all subsystems enabling you to look for activities trends and symptoms across multiple subsystems Synchronization Provides a view of synchronization activities Within this subsystem addi tional categories include data synchronization operation replay subscription result checker cache refresh and data services DS interface Device Notifica Provides a view of device notification activities
379. on log cache refresh 130 data services interface 130 data sync 127 operation replay 128 result checker 129 subscription 128 synchronization log data cache refresh 127 data services interface 127 data synchronization 127 operation replay 127 result checker 127 subscription 127 synchronization port 65 synchronization problems 345 system data reviewing 294 System Landscape Directory SLD registering destinations for 38 system licensing 36 system performance properties configuring 70 system properties displaying information about 31 T TCP IP filtering causing errors 349 terms Sybase Unwired Platform 359 timeout setting for login sessions 17 toolbar icons 20 troubleshooting authentication failure 133 Outbound Enabler 77 Relay Server Outbound Enabler 77 Sybase Control Center problems 321 Unwired Server problems 345 Unwired Server startup 344 user account failure 355 troubleshooting Microsoft Cluster 336 troubleshooting performance issues 322 troubleshooting Unwired Platform with SCC 321 Sybase Control Center for Sybase Unwired Platform 379 Index U uafshutdown bat 11 uafstartup bat 11 unassigning customization resource bundles 219 Unwired Platform configuring 35 monitoring 9 288 Unwired Platform console opening 17 Unwired Platform management console unavailable 335 Unwired Server applying configuration changes 73 checking status 57 configuration changes unsuccessful 349 extended session 329 i
380. on synchronization configure the corresponding port to receive incoming synchronization requests from devices as well as set up configuration to enable push notification messages to the device when data changes in CDB In a typical environment client applications running on devices will connect to the synchronization port via Relay Server and Relay Server Outbound Enabler RSOE In those cases the HTTP port will be used 64 Sybase Unwired Platform Administer See also e General Server on page 58 e Messaging on page 67 e Configuring Unwired Server Performance Properties on page 70 e Saving and Refreshing an Unwired Server Configuration on page 72 e Reviewing Pending Changes on page 73 e Viewing Unwired Server Properties on page 74 Configuring a Replication Listener Not applicable to Online Data Proxy Configure the port to receive synchronization requests from client devices If you are using push synchronization then also configure synchronization listener properties Prerequisites A secure synchronization stream uses SSL or TLS encryption Both TLS and SSL require production ready certificates to replace the default ones installed with Unwired Platform Ensure that you possess digital certificates verified and signed by third party trusted authorities See Encrypting Synchronization for Replication Payloads in Security Task 1 In the left navigation pane expand the Servers folder and select the primary server Note Y
381. on to confirm property values before you generate the configuration file Launching the Relay Server Configuration Wizard Launch the Relay Server Configuration wizard to create a configuration file with customized property values 1 In the navigation pane click the Unwired Server cluster name 2 In the administration pane click the Relay Servers tab 3 Click New Sybase Control Center for Sybase Unwired Platform 45 Administer Setting Relay Server General Properties Set basic connection properties for the Relay Server Prerequisites Launch the Relay Server configuration wizard Task 1 Specify these property values e Host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer Http port the Relay Server HTTP port Https port Note If Relay Server uses HTTPS and certificates clients other than replication may not be able to connect messaging applications only support HTTP and hybrid workflow container applications for iOS support HTTPS but not certificates the Relay Server HTTPS port e URL suffix the URL suffix used by the Outbound Enabler to connect to a Relay Server The prefix you set depends on whether Relay Server is installed on IIS or Apache hosts For IIS you would use ias_relay_server client rs_client dll For Apache you would use cli iasrelayserver e Optional Descripti
382. on with Unwired Server Fails on page 337 Browser Refresh F5 Causes Logout Problem Pressing the F5 key to refresh your browser logs you out of Sybase Control Center Solution Do not use F5 when you are logged in to Sybase Control Center Browser refresh does not refresh data inside Sybase Control Center but refreshes the loaded application or 330 Sybase Unwired Platform Troubleshoot the Sybase Control Center pages in the browser in this case the Adobe Flash on which Sybase Control Center is built Consequently pressing F5 logs you out of any servers you are currently logged in to including Sybase Control Center See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But I
383. onder properties location and certificate information Responder Property URL A URL to responder including its port For example https ocsp exam ple net 80 Certificate subject name The subject name of the responder s certificate By default the certificate of the OCSP res ponder is that of the issuer of the certificate being validated Its value is a string distinguished name defined in RFC 2253 which identifies a certificate in the set of certificates supplied during cert path validation If the subject name alone is not sufficient to uniquely identify the certificate the subject value and serial number properties must be used instead When the certificate subject name is set the certificate issuer name and certificate serial number are ignored For example CN MyEnterprise O XYZCorp Certificate issuer name The issuer name of the responder certificate For example CN OCSP Responder O XYZCorp Certificate serial number The serial number of the responder certificate Replication Replication synchronization involves synchronization between Unwired Server and a replication based mobile device application Synchronization keeps multiple variations of the data set used by a device application in coherence with one another by reconciling differences in each Reconciling differences before writing updates back to the enterprise information server EIS maintains data integrity For replicati
384. onfirmation message appears in the administration console indicating the success or failure of the save If the save is unsuccessful restart the server before reattempting these updates 5 Restart Unwired Server to commit the changes in steps 1 and 3 using the method you prefer for server restarts 6 In the left navigation pane expand the Servers folder and select a server 7 Select Server Configuration 8 In the right administration pane select the appropriate tab and click Refresh Current server configuration properties committed with the restart action appear Viewing Unwired Server Properties View information including host names port numbers version and file location to help you manage an Unwired Server and its components 1 In the left navigation pane expand the Servers folder and select a server 2 In the right administration pane select the Properties tab 3 Review Unwired Server properties See also e General Server on page 58 e Replication on page 64 e Messaging on page 67 e Configuring Unwired Server Performance Properties on page 70 e Saving and Refreshing an Unwired Server Configuration on page 72 e Reviewing Pending Changes on page 73 74 Sybase Unwired Platform Administer Relay Server Outbound Enabler The Outbound Enabler RSOE runs as an Unwired Server process and manages communication between the Unwired Server and a Relay Server Each RSOE maintains connections to each Relay Ser
385. ong with e The user name that performed the operation e The name of the operation e The name of the MBO 4 If the list is long you can search for a particular entry a Select the field you want to search for user operation or MBO name b Type the text string in the adjacent field This file allows the use of wildcards that is For example if you selected a user name search and you want to return replays for all users that start with A you type A as the search string See also e Configuring Asynchronous Operation Replay Queue Count on page 36 e Viewing Cluster Information on page 36 Viewing and Changing Package Connection Properties View and edit connection properties for deployed MBO and DOE C packages Sybase Control Center for Sybase Unwired Platform 265 Deploy 1 In the left navigation pane expand the Packages folder select the package whose connection properties you want to view or change and select the mobile business object 2 In the right navigation pane click the Connection tab 3 If you wish to change any of the settings 1 In the left navigation pane click the Connections icon 2 Select the checkbox for the Connection Pool Name that matches the name of the package whose connection properties you were just viewing 3 Click Properties 4 Make desired changes and click Save Note For DOE C connections you must save the connection properties first then test connection For other connection
386. only be imported in the same domain as it was exported Therefore 1 Required Ensure the same domain exists in the target import server before the import action takes place 2 Required Ensure you create domains in the same order in both export and import server environment This shared ordering ensure that an internal ID assigned to the domain exists in both server environments Verify the internal ID assigned to a domain by looking at the prefix used in the package folder of the exported file e Server connection isolation Only import a package if server connections used by MBOs and Operations in the package do not already exist If you rely on import export for package transport between systems create server connections for dedicated use within 250 Sybase Unwired Platform Deploy one package and thus isolated from other packages This enables deletion of the package and its server connections for subsequent import to be successful First deployment restrictions The export import functionality is intended for use in the first deployment of an MBO package Import is only successful when the MBO package and server connections used in the package do not already exist in the target domain Unwired Server prevents existing package and server connections form being overwritten by certain deployment methods including import This restriction ensure the compatibility of the changes from client application perspective If thi
387. ontrolFlag values and definitions as those defined in the JAAS specification If you stack multiple providers you must set the controlFlag attribute for each enabled provider Default required The LoginModule is required Authentication proceeds down the Log inModule list requisite The LoginModule is required Subsequent behavior depends on the authentication result e If authentication succeeds authentication continues down the LoginModule list If authentication fails control returns immediately to the applica tion authentication does not proceed down the LoginModule list 176 Sybase Unwired Platform Administer sufficient The LoginModule is not required Subsequent behavior depends on the authentication result e If authentication succeeds control returns immediately to the ap plication authentication does not proceed down the LoginModule list If authentication fails authentication continues down the Logi nModule list optional The LoginModule is not required Irrespective of success or failure authentication proceeds down the LoginModule list Example Providers are listed in this order and with these controlFlag 1 CertificateAuthenticationLoginModule sufficient 2 LDAP optional 3 NativeOS sufficient A client doing certificate authentication for example X 509 SSO to SAP can authenticate immediately Subsequent modules are not called because they are not required If there
388. or authentication 2 Order multiple providers by selecting a login module and using the up or down arrows at to place the provider correctly in the list The order of the list determines the order in which authentication results are evaluated 3 For each provider a Select the provider name b Click Properties c Configure the controlFlag property with one of the available values required requisite sufficient optional See controlFlag Attribute Values for descriptions of each available value d Configure any other common security properties as required 4 Click Save 5 Select the General tab and click Apply For example say you have sorted these login modules in this order and used these controlFlag values e LDAP required e NT Login sufficient e SSO Token requisite e Certificate optional The results are processed as indicated in this table Sybase Control Center for Sybase Unwired Platform 175 Administer Pro Authentication Status vider in SSO To pass pass fail pass pass fail ken Certifi pass fail pass fail cate Overall pass pass pass fail fail fail fail fail result Stacking LoginModules in SSO Configurations Not applicable to Online Data Proxy Use LoginModule stacking to enable role based authorization for MBOs and data change notifications DCNs controlFlag Attribute Values Not applicable to Online Data Proxy The Sybase implementation uses the same c
389. ou can only configure the encryption properties on the primary Unwired Server Secondary servers will inherit the values where they become read only 2 Select Server Configuration 3 In the right administration pane click the Replication tab 4 If push synchronization is being added to the application select Listener from the menu bar 5 Select the protocol and port you require e Ifyou do not require SSL encryption choose Port Sybase recommends this option if you do not require a secure communication stream for synchronization By default the port for HTTP is 2480 To encrypt the HTTP stream with SSL choose Secure port By default the port for HTTPS is 2481 The Secure Sync Port properties in the Optional Properties table can be used to review and set the server identity and public certificate for the secure synchronization port See below 6 Configure these properties e Synchronization Cache Size sets the maximum cache size for the synchronization port The default is 50MB Sybase Control Center for Sybase Unwired Platform 65 Administer Thread Count sets the number of worker threads used for synchronization The default is 10 If you experience performance issues you may need to increase this value 7 Optional Expand the optional properties section to configure additional properties for E2EE with TLS HTTPS with SSL and synchronization server startup options Note Leave E2E Encryption va
390. oyments configure connection values to required Internet proxy servers Proxy server host host name of the Internet proxy server Proxy server port connection port on the Internet proxy server Http proxy user user name for RSOE authentication on the Internet proxy server Http proxy password password for RSOE authentication on the Internet proxy server 7 Click OK to generate a Relay Server configuration file and the RSOE processes for each Unwired Server Properties in the backend_farm and backend_server sections are populated automatically based on the Unwired Server s cluster name and host name Six RSOE instances three each for messaging and replication ports are created on each Unwired Server host but they not started Next Review the values in the Relay Server configuration file and edit if necessary Creating a Custom Relay Server Configuration Create a Relay Server configuration by specifying all configuration property values 1 Launching the Relay Server Configuration Wizard Launch the Relay Server Configuration wizard to create a configuration file with customized property values 2 Setting Relay Server General Properties Set basic connection properties for the Relay Server 3 Define Server Farms and Cluster Nodes Set connection properties for the Unwired Server cluster and its constituent nodes 4 Reviewing Configured Relay Server Properties Review the Relay Server configurati
391. page 165 Proxy Properties on page 166 Valid certificate alias A read only property with a value of true 164 Sybase Unwired Platform Web Services Properties Configure connection properties for the Simple Object Access Protocol SOAP and Representational State Transfer REST architectures Password Specifies the password for HTTP basic Password authentication if applicable User Certificate Alias authentication Preemptive Specifies a different URL than the port address indicated in the WSDL docu ment at design time Specifies the user name for HTTP ba sic authentication if applicable Sets the alias for the Unwired Platform keystore entry that contains the X 509 certificate for Unwired Server s SSL peer identity If you do not set a value mutual au thentication for SSL is not used when connecting to the Web service When credentials are available and this property is set to the default of false this property allows Unwired Server to send the authentication credentials on ly in response to the receipt of a server message in which the HTTP status is 401 UNAUTHORIZED and the WWW Authenticate header is set In this case the message exchange pat tern is request UNAUTHORIZED re sponse request with credentials serv ice response When set to true and basic credentials are available this property allows Un wired Server to send the authentication credentials in the original SOA
392. pany issuing the certificate which is used to verify certificate For more information about certificates see the Security guide e Synchronization Server URL Suffix the server URL suffix For Relay Server suffixes vary depending on the Web Server used For example cli iarelayserver FarmName for Apache or ias_relay_server client rs_client dll FarmName for HS See also e Configuring Messaging Subscription Settings on page 268 Custom Settings Define one of four available custom strings that are retained during reregistration and cloning Change the property name and value according to the custom setting you require The custom settings can be of variable length with no practical limit imposed on the values You can use these properties to either manually control or automate how workflow related messages are processed e Manual control an administrator can store an employee title in one of the custom fields This allows employees of a specific title to respond to a particular message e Automated a developer stores the primary key of a back end database using a custom setting This key allows the database to process messages based on messaging device ID See also e Configuring Messaging Subscription Settings on page 268 Device Advanced Properties Advanced properties set specific behavior for messaging devices e Relay Server URL Prefix the URL prefix to be used when the device client is connecting through
393. pecifies the password for the SAP user account Valid SAP login name for the DOE host system Valid password 162 Sybase Unwired Platform Administer DOE SOAP Timeout DOE Extract Window Packet Drop Size Service Address Specifies a timeout window during which unresponsive DOE requests are aborted Specifies the number of messages al lowed in the DOE extract window Specifies the size in bytes of the larg est JavaScript Object Notation JSON message that the DOE connector pro cesses on behalf of a JSON client The packet drop threshold size should be carefully chosen so that it is larger than the largest message sent from the DOE to the client but smaller than the maximum message size which may be processed by the client Specifies the DOE URL Positive value in seconds The default is 420 7 minutes Positive value in messages The default is 50 When the number of messages in the DOE extract window reaches 50 of this value DOE C sends a Status ReqFromClient message to ad vise the SAP DOE system of the cli ent s messaging status and acknowl edge the server s state The default val ue is 50 Positive value in bytes The default is 1048576 bytes 1MB Do not set lower than 4096 bytes there is no maximum limitation Valid DOE URL If you are using DOE C with SSO e Modify the port from the standard http host 8000 to https host 8001 Add the certi
394. pective Use the view layout options to manage your perspective space Click one of these icons in the Sybase Control Center toolbar Close All Open Views Minimize All Open Views 24 Sybase Unwired Platform Get Started Restore All Minimized Views Cascade All Open Views Tile All Open Views Vertically Tile All Open Views Horizontally Le In a cascade views overlap in tiling arrangements they do not Alternatively you can arrange view layouts from the Sybase Control Center menu bar From the menu bar select Perspective gt Arrange and select your view layout See also e Managing a View on page 24 Repository The Sybase Control Center embedded repository stores information related to managed resources as well as user preference data operational data and statistics You can back up the repository database on demand schedule automatic backups restore the repository from backups and configure repository purging options Full and incremental backups are available A full backup copies the entire repository An incremental backup copies the transaction log capturing any changes since the last full or incremental backup By default Sybase Control Center saves backups as follows e Each full backup is stored in its own subdirectory in lt SCC install directory gt backup e Each incremental backup is stored in a file in lt SCC install directory gt backup incremental Sybase recommends that
395. plication Statistics on page 299 e Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 316 Sybase Unwired Platform Monitor e Package Statistics on page 312 e User Statistics on page 314 Cache Performance Statistics Cache performance statistics report on key totals and identify average minimum and maximum values for primary cache activities View cache performance data at the domain or package level Select either Domain level or Package level to view the following key performance indicators Key performance in Description dicator The domain to which the package affected by the cache activity be longs The name of the package associated with this cache activity Minimum Maximum Cache The minimum or maximum number cache misses and the MBO name Misses for which it was generated Minimum Maximum Cache The minimum or maximum number of scheduled cache queries for all Hits of the MBOs in the package in the specified date range Minimum Maximum Aver The minimum or maximum percentage of scheduled cache queries for age Cache Hits the supplied date range and the MBO name for which it was generated Minimum Maximum Aver The minimum or maximum average wait time for a scheduled cache age Wait Time query and the MBO name for which it was generated Minumum Maximum Aver Package level only The minim
396. plicationServer default properties lt new_hostname gt properties In Repository Instance com sybase djc server SocketListner properties rename all the lt old_hostname gt _ lt protocol gt properties into lt new_hostname gt _ lt protocol gt properties Use dbisqlc to update the table cluster_installation in clusterdb update cluster_installation set hostname lt new_hostname gt where hostname lt old_hostname gt See also Unwired Server Fails to Start on page 344 Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 Port Conflict Issues on page 348 Unexpected Listener Startup or Connection Errors on page 349 Refreshing Server Configuration Displays Only Partial Updates on page 349 Users Connect with Old Credentials on page 351 AuthorizationException Displays Instead of Status on page 352 Increasing Messaging Queue Counts Degrades Performance on page 352 Saving Server Configuration Fails Due to Certificate Validation Error on page 353 Unknown Server Error Message on page 353 Unwired Server Fails to Start Problem Starting Unwired Server from Windows services or the desktop shortcut fails Solution 1 2 Ensure that the server license is valid and has not expired Open Windows services to check that the services Unwired Server depends on for start up are running proper
397. pository for application user authentication and authorization as well as to share security providers across domains in case one tenant uses mutiple domains See also e Configuring Domain Security on page 166 Creating a Security Configuration Create and name a set of security providers and physical security roles to protect Unwired Platform resources Only platform administrators can create security configurations Domain administrators can only view after the platform administrator creates and assigns them to a domain 1 In the left navigation pane of Sybase Control Center select Security 172 Sybase Unwired Platform Administer 2 In the right administration pane click New 3 Enter a name for the security configuration and click OK 4 In the left navigation pane under Security select the new security configuration 5 In the right administration pane select the Settings tab The Authentication cache timeout determines how long authentication results should be cached before a user is required to reauthenticate For details see Authentication Cache Timeouts in Security To configure this value a Setthe cache timeout value in seconds The default is 3600 To force re authentication change this value to 0 The Maximum allowed authentication failure determines the maximum number of login attempts after which the user is locked To configure this value a Set the maximum count for authentication failure The Authent
398. ption a Check the box that corresponds to each name b Set a value If you check the box but set no value for the option the default is used 2 Click OK 3 Ensure the process starts by checking the Status column of the Outbound Enablers tab Outbound Enabler Start Options Reference Review available Outbound Enabler start options These options affect Outbound Enabler logging Each Outbound Enabler has its own log file that you can retrieve in Sybase Control Center onion bet _ besernton Verbosity level Sets log file verbosity values e Q Log errors only Use this logging level for deploy ment 1 Session level logging This is a higher level view of a session 2 Request level logging Provides a more detailed view of HTTP requests within a session 3 5 Detailed logging used primarily for technical support Reconnect delay 5 Delay before retry after connec tion fails Maximum output file size 10KB Maximum log file size 80 Sybase Unwired Platform Administer onion atau pesonn Truncate log file None Option to delete the log file at RSOE startup Advanced None User defined value for start pa rameters For more information on configuring RSOE options see Outbound Enabler in SQL Anywhere 12 0 1 at http info center sybase com help in dex jsp topic com syb ase help sqlanywhere 12 0 1 relayserver ml relayserver s 6039420 html See also e Updating Common Proper
399. r e Monitor all packages from one or more domains select a domain then click Select All Packages Perform this step for each domain you want to monitor e Monitor specific packages from one or more domains select a domain then select the particular packages you want to monitor from that domain Perform this step for each domain you want to monitor 6 Select View my selections to view the packages you selected for the monitoring profile Unselect this option to return to the package selection table 7 Select Enable after creation to enable monitoring for the selected packages immediately after you create the profile By default this option is selected Unselect this option to enable the monitoring profile later 8 On the Schedule tab select a schedule to specify when monitoring takes place e Always On this schedule requires no settings Package activity is continually monitored e Run Once specify a length of time during which monitoring occurs in either minutes or hours Package activity is monitored for the duration specified for one time only e Custom specify start and end dates start and end times and days of the week Package activity is monitored according to the time frame specified See Setting a Custom Monitoring Schedule 9 Click OK A status message appears in the administration pane indicating the success or failure of profile creation If successful the profile appears in the monitoring profiles table 10
400. r The host name and port must match those configured for the Unwired Server management port 3 If you changed hostname reauthenticate the server a Click EntryName gt Clear Authentication to remove currently validated credentials to the previous host values b Click EntryName gt Authenticate to reauthenticate with the current host values 4 Once authenticated you can now manage it from Sybase Control Center click EntryName gt Manage to launch the Unwired Platform management console 18 Sybase Unwired Platform Get Started See also e Unwired Server Management Ports on page 58 e Sybase Control Center Communication with Unwired Server Fails on page 337 When Manual Managed Resource Property Changes Are Needed Understand the conditions under which managed resource properties need to be manually edited or added These are the conditions under which you must manually create a new registration entry e Ifa cluster or node is not located within your network e If itis not automatically detected and registered in the Sybase Control Center Resource Explorer These are the conditions under which you must manually update an existing registration entry e Ifyou modify the Unwired Server configuration to change the management port you need to update these resource properties to match those values Note When modifying the hostname of the resource you need to reauthenticate the resource Understanding the Sybase Control Cent
401. r click the cluster name 2 In the administration pane click the System Landscape Directory tab 3 4 5 Click Servers Select one or more servers then click Delete In the confirmation dialog click Yes Sybase Control Center for Sybase Unwired Platform 39 Administer Uploading Payloads with Sybase Control Center Use Sybase Control Center to register the SLD server and then either upload generated payloads on demand or with a configured and enabled schedule Prerequisites Task 1 Manually Uploading or Exporting Payloads On Demand Run an SLD payload generation task manually to generate and upload a payload on demand Alternatively export the payload to an XML file to archive SLD payload contents or to troubleshoot the cluster 2 Configuring and Enabling Scheduled Payload Generation and Uploads Configure a schedule to automatically generate a new payload that uploads to an SLD server once cluster information is aggregated from all cluster members For information on how cluster information is aggregated and held see SLD and Unwired Platform Architecture in the System Administration guide Manually Uploading or Exporting Payloads On Demand Run an SLD payload generation task manually to generate and upload a payload on demand Alternatively export the payload to an XML file to archive SLD payload contents or to troubleshoot the cluster 1 In the navigation pane of Sybase Control Center select the name of th
402. r may want to create multiple security configurations so that underlying mechanisms can stay the same but specific role mappings can be made for each For device user security there is an increased flexibility for packages as they are deployed Ifa security configuration is inappropriate or if a role is not mapped at all that is used by the package the platform or domain administrator can override or extend the role mappings defined for the security configuration Package level role mappings always take precedence in such a scenario Assigning a Security Configuration to a Domain Assign security configurations to one or more domains This allows the supAdmin to offer a security repository for application user authentication and authorization as well as to share security providers across domains in case one tenant uses mutiple domains Prerequisites A supAdmin must already have created one or more security configurations in the Security node of Sybase Control Center Task 1 In the left navigation pane navigate to ClusterName gt Domains gt DomainName gt Security 2 In the right administration pane select the Security Configurations tab and click Assign 3 From the list of available security configurations select the appropriate configuration for domain security and click OK If successful an Assigned successfully message appears and the newly added security configuration is listed in the domain level Security node See
403. r Debug Driver Debug Settings Sets the JDBC URL for connecting to the database if the datasource re quires an Internet connection Typically the server attempts to construct the database URL from the various connection properties you specify for example portNum ber databaseName However be cause some drivers require a special or unique URL syntax this property allows you to override the server de faults and instead provide explicit values for this URL Sets the name of the class that im plements the JDBC driver Use this property along with the dataSourceClass property only if you do not have a predefined data base type entry in Unwired Server for the kind of SQL database you are connecting to For example MySQL database connections re quire you to use this connection property To create a connection to a database system you must use the compatible JDBC driver classes Sybase does not provide these classes you must obtain them from the database man ufacturer Enables debugging for the driver Configures debug settings for the driver debugger lt JDBCurl gt The database URL is JDBC driver ven dor specific For details refer to the driver vendor s JDBC documentation lt Class for Name foo bar Driver gt Replace lt Class forName foo bar Driv er gt with the name of your driver true false Set to true to enable debugging or false to disable default lt setting gt
404. r Windows services 15 16 K Keep Alive sec property 238 keyboard shortcuts for Adobe Flex 22 keytool exe 187 L LDAP configuration properties 178 processes 329 stacking providers 177 startup 329 LDAP SSL configuration 187 licenses servers reviewing 36 listener startup errors 349 log files agent log file 325 scc_repository log 325 server logs 87 log filters 115 log profile 111 log server refreshing 90 log4j xml 86 logging in to Sybase Control Center clearing authentication parameters 333 logging in to Sybase Control Center first user 12 logging levels 87 logging out of a server 14 logging out of Sybase Control Center unintentionally using F5 browser refresh 330 logical roles DCNs 264 login accounts default about 12 login invalid 329 login session timeout setting 17 login troubleshooting Sybase Control Center 333 logs client application 139 DOE connections 122 domain level 104 general DCN 119 JDBC connections 122 life cycles 87 outbound enabler 77 REST connections 122 SAP connections 122 server 86 server configuring 87 SOAP connections 122 synchronization 117 synchronization logs 117 Unwired Server 86 workflow DCN 119 management console unavailable 335 management issues for packages 354 Managing properties 233 manual control of message processing 238 374 Sybase Unwired Platform Manual registration 213 matching rules for redirecting e mail configuring 279 testing 280 MBO create erro
405. r application connections or application connection templates Sybase Control Center for Sybase Unwired Platform 217 Administer e Must be assigned explicitly by configuring an application connection or application connection template to use a customization resource bundle Note The application connection assignment configuration overrides that of the application connection template e Can be exported to the same JAR file being deployed meaning the format does not change e You can deploy 0 1 or more customization resource bundles to one application as long as the name and version combination is unique e For each application connection or application connection template you can assign only one primary customization resource bundle Any deployed customization resource bundle is accessible to any application connection regardless if assigned to the application connection properties or application connection template This knowledge about the bundle name version allows any authenticated device application user to access any customization resource bundle stored in the server e You can delete a customization resource bundle only if it is not assigned to any application connection and application connection template with the same application Deploying Customization Resource Bundles Add a customization resource bundle to an application and optionally assign it to its application connection and application connection template At any
406. r development or runtime environment or when you want Unwired Server to create a package for you from a deployment unit file for that known domain Prerequisites Note If the connection properties of an MBO or operation use credentials that have been customized manually by a developer the back end data sources connection properties of these MBOs and operations cannot be updated by an administrator when using the Deploy Wizard Instead the adminstrator can update these properties after the MBO or operation is deployed to an Unwired Server When the server connection is created on Unwired Server the administrator can then change connection properties in Sybase Control Center by clicking on the Connections node in the left navigation pane 244 Sybase Unwired Platform Deploy 1 In the left navigation pane expand the Domains folder 2 Choose a domain name then select Packages 3 In the right administration pane click the General tab 4 Click Deploy Follow the instructions in the wizard to configure a package so it can be deployed 1 Configuring Deployment Properties Set the properties for packages being deployed on Unwired Server 2 Setting the Mapping State Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED is set automatically after you manually map a physical role to the selected logic
407. r history 272 MBO data See cache MBO delete error history 272 MBO error history 272 MBO operation error history 272 MBO status statistics 317 MBO update error history 272 memory configuring 15 displaying information about 31 messaging 67 configuring properties 68 configuring subscriptions 268 messaging device advanced properties 238 messaging device connection properties 237 messaging devices custom settings 238 information properties 239 messaging history monitoring detail view 304 summary view 304 messaging monitoring history 304 performance statistics 306 request statistics 304 messaging packages Statistics 313 messaging queue counts 352 messaging queues statistics 307 status data 308 messaging statistics 303 messaging synchronization monitoring 304 messaging users monitoring 315 Microsoft Cluster issues 336 mobile business objects cache group status statistics 318 clearing error history 272 connections to 227 reviewing error history 272 mobile devices properties identifying 239 Index mobile workflow packages assigning device users 283 configuring 278 configuring notification mailbox 277 deploying 276 mobile workflows 276 checking users and queues 283 configuring display name and icon 279 mobile workflow packages administration 10 Model property 239 monitoring 294 cache 316 cache group status 318 cache performance 317 data change notification statistics 308 database configuring 290 device notification hi
408. r identities registered on the server One mobile user may access e Multiple applications and different versions of the same application e The same or different versions of an application from multiple devices e Used application user license count the number of all registered application users of all applications This value represents the cumulative total of the distinct user identities registered for each application The same user identity using e Multiple versions of the same application counts as one application user e Two different applications count as two application users 4 Click Close Sybase Control Center for Sybase Unwired Platform 37 Administer Note Unwired Platform licensing is configured during installation However if necessary license details can be changed at a later time See Manually Updating and Upgrading License Files in System Administration Checking Cluster Status Verify that a cluster is running In the left navigation pane check the status in brackets beside the cluster name Sharing Cluster Information With SAP Servers If your Unwired Platform deployment is part of a larger SAP landscape review the SLD servers with which cluster information can be shared To share cluster information requires one of these SAP servers Depending on the server type you must either register the server or export information to it SLD Server Registration System Landscape Directory SLD is a ce
409. r identity tied to a device DML Data manipulation language DML is a group of computer languages used to retrieve insert delete and update data in a database DMZ Demilitarized zone also known as a perimeter network The DMZ adds a layer of security to the local area network LAN where computers run behind a firewall Hosts running in the DMZ cannot send requests directly to hosts running in the LAN 362 Sybase Unwired Platform Glossary domain administrator A user to which the platform administrator assigns domain administration privileges for one or more domain partitions The domain administrator has a restricted view in Sybase Control Center and only features and domains they can manage are visible domains Domains provide a logical partitioning of a hosting organization s environment so that the organization achieves increased flexibility and granularity of control in multitenant environments By default the Unwired Platform installer creates a single domain named default However the platform administrator can also add more domains as required EIS Enterprise Information System EIS is a back end system such as a database Enterprise Explorer In Unwired WorkSpace Enterprise Explorer allows you to define data source and view their metadata schema objects in case of database BAPIs for SAP and so on export The Unwired Platform administrator can export the mobile objects then import them to
410. r template type e JDBC choose this for most database connections e Proxy choose this if you care connecting to the Online Data Proxy e WS choose this if you are connecting to a Web Services SOAP or REST data source e SAP choose this if you are connecting to an SAP JCO datasource 6 Select the appropriate template for the data source target from the Use template menu By default several templates are installed with Unwired Platform however a production version of Unwired Server may have a different default template list 7 Template default properties appear along with any predefined values You can customize the template if required by performing one of e Editing existing property values click the corresponding cell and change the value that appears e Adding new properties click the lt ADD NEW PROPERTY cell in the Property column and select the required property name You can then set values for any new properties you add Note In a remote server environment if you edit the sampledb Server Name property you must specify the remote IP number or server name Using the value localhost causes cluster synchronization to fail 142 Sybase Unwired Platform Administer 8 Test the values you have configured by clicking Test Connection If the test fails either values you have configured are incorrect or the data source target is unavailable Evaluate both possibilities and try again 9 Click OK t
411. r these components e Security log e Replication synchronization e Messaging synchronization e System messaging queue status e Data change notifications e Device notifications replication e Package statistics replication and messaging e User related activity e Cache activity To enable monitoring platform administrators must set up a monitoring database configure a monitoring data source or create a new one and set up monitoring database flush and purge options By default the installer created a monitoring database however you can use another one if you choose To control monitoring platform administrators create monitoring profiles and configurations which define the targets domains and packages to monitor for a configured length of time A default monitoring profile is created for you by the installer Monitoring data can be deleted by the platform administrator as needed Table 5 System monitoring tasks Create and enable monitor One time initial configuration with Sybase Control Center for Un ing profiles infrequent tuning as required wired Platform with the Moni toring node Enable domain logging One time setup with infrequent con Sybase Control Center for Un figuration changes usually as issues wired Platform with the Do arise mains gt lt DomainName gt gt Log node Sybase Control Center for Sybase Unwired Platform 9 Get Started Review current historical Routine Sybase Control
412. rademarks of Unicode Inc All other company and product names mentioned may be trademarks of the respective companies with which they are associated Use duplication or disclosure by the government is subject to the restrictions set forth in subparagraph c 1 ii of DFARS 52 227 7013 for the DOD and as set forth in FAR 52 227 19 a d for civilian agencies Sybase Inc One Sybase Drive Dublin CA 94568 Contents LE eo f g 210 Rete tee ne eee pe een ace or eee Serer ener eee eee 1 About Sybase Control Center for Unwired Platform 1 Documentation Roadmap for Unwired Platform EON TCE mT Te Pa OENE P AA Bee PTO TY EEE 1 Unwired Platform Administration by Node 2 Cluster Administration Overview ccccceeeeees 3 Server Administration Overview ccccccceeees 4 Application and User Management Overview 5 MBO Package Management Overview 6 Security Administration Overview ssseeeeees 8 System Monitoring Overview ccceeeeeeeeeeeee 9 Mobile Workflow Package Management OVET EW aore eieae sil Ee E ER aak 10 Starting and Stopping Sybase Control Center in Unwired Platform ccccccccccccccccccccceeccececeeeeeeeeeeeees 11 Cleaning Up the Flash Player Cache 000000 11 Getting Started with Production Clusters 00 12 Getting Started After Installing 12 Configuring Memory Usage cceeeeeeeeeeees
413. ral from the administration pane 2 Select the Device Notification tab To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create anew filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending 118 Sybase Unwired Platform Administer To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User 5 Click Retrieve to retrieve the log data 6 Optional Select a specific row to view additional columns in the detail area See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on page 116 Retrieving Synchronization Logs on page 117 Retrieving Data Change Notification Logs on page 119 Retrieving Security Logs on page 120 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Data Change Notification Logs Retrieves logging data
414. ration The template you use supplies initial values in the subsequent fields e Default a default template that you can use as is or customize e HWC a default template for mobile workflows containers Use as is or customize If you use the HWC template Application ID must be set to HWC e Custom customized templates are listed 5 Change the default field values for the template you have chosen If you are using the default template you must provide the server name If you are using Relay Server ensure the correct values are used Server name the DNS name or IP address of the primary Unwired Server such as myserver mycompany com If using Relay Server the server name is the IP address or fully qualified name of the Relay Server host Port the port used for messaging connections between the device and Unwired Server If using relay server this is the Relay Server port Default 5001 Farm ID a string associated with the relay server farm ID Can contain only letter A Z uppercase or lowercase numbers 0 9 or a combination of both Default 0 Application ID the application ID registered for the application The value differs according to application client type native application workflow or Online Data Proxy client See Application ID Overview for guidelines Security Configuration select the security configuration relevant for the application connection Domain select the domain for which you want to regis
415. ration and apply them across Unwired Server Sybase Control Center for Sybase Unwired Platform 173 Administer A message indicating the success of the application appears above the menu bar See also e Assigning a Security Configuration to a Domain on page 211 Security Providers Different security providers give Unwired Server security features that include authentication and authorization capabilities Configure security providers for Unwired Server by logging in to the server in Sybase Control Center and clicking Security gt Configuration Configuring these providers writes changes to the Unwired Server configuration properties file For third party providers save related JAR files or DLLs in the lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer lib ext folder e Authentication modules verify the identity of a user accessing a network with the mobile application typically via a login form or some other login or validation mechanism Authentication in Unwired Server is distinct from authorization You must have at least one authentication module configured in a production deployment of Unwired Server You can stack multiple providers so users are authenticated in a particular sequence e Authorization modules check the access privileges for an authenticated identity Sybase recommends that you have at least one authorization module configured in a production deployment of Unwired Server e Au
416. rding to object type allowing administrators to perform focused data analysis on specific activities and Unwired Platform components Current historical and performance based statistics facilitate user support troubleshooting and performance tracking for individual application environments The replication and messaging categories are the primary sources of data relating to application environment performance The remaining tabs present detailed monitoring data that focuses on various aspects of replication based applications messaging based applications or both See also e Reviewing System Monitoring Data on page 294 e Purging Monitoring Data on page 295 e Exporting Monitoring Data on page 296 e Searching Monitoring Data on page 296 Security Log Statistics The security log reflects the authentication history of users either across the cluster or filtered according to domain during a specified time period These statistics allow you to diagnose and troubleshoot connection or authentication problems on a per user basis Security log monitoring is always enabled User security data falls into these categories Category Description Security Configuration The security configuration to which the device user belongs 298 Sybase Unwired Platform Monitor The domain the user was attempting to access See also e Replication Statistics on page 299 e Messaging Statistics on page 303 e Messaging Queue Statistics on pa
417. re with the Windows Certificate Manager The default password for both the keystore and the alias is changeit See also e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 Logging Into Sybase Control Center with an Installer Defined Password The person acting as platform administrator logs in to Sybase Control Center for the first time after installation During installation the person installing Unwired Platform defines a password for the supAdmin user This password is used to configure the Preconfigured login module that performs the administrator authentication Note This installer defined password is not intended to be a permanent administrator credential You must replace this module with a production grade authentication module typically LDAP 1 Launch Sybase Control Center 2 Enter supAdmin for the user name and type the lt supAdminPwa gt for the password 3 Click Login Logging out of Sybase Control Center Log out of a cluster when you finish your administration session In order to protect system security Sybase recommends that you log out of Sybase Control Center when you are not using the console Choose one of these methods e Click the Logout link at the top right corner of the console From the Sybase Control Center menu select Application gt Logout 14 Sybase Unwired Platform Configuring Memory Usage Optional Determine whether you need to configure ho
418. ression and authentica tion between the messaging server and clients All communication between the client and the messaging server passes through TM Enable tracing for authentication issues TM errors and general connectivity issues WorkflowClient The WorkflowClient module 3 Click Properties a Enter trace configuration properties If you selected multiple modules a string of asterisks is used to indicate settings differ for the selected modules You can select the option to view or change the property value for any module Property Description Module Display only Default module name or list of module names selected Description Optional Custom description of the server module Trace level for the module DISABLED ERROR WARN INFO DEBUG DE FAULT If the default trace level is specified for the module the module uses the trace level defined for Default Required Max trace file size Optional Maximum trace file size in MB If the trace file size grows larger than the speci fied value the trace file data is backed up automatically User name Optional Only data for the specified user name is traced Application Connection ID Optional Only data for the specified Appli cation ID is traced b Click OK Log files for each module are stored in folders of the same name located in lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer logs Viewing the Messaging Server
419. rimary user activities These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period Note These statistics are not supported for Sybase Mobile CRM and Sybase Mobile Workflow for SAP application users See also e Security Log Statistics on page 298 e Replication Statistics on page 299 e Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 e Package Statistics on page 312 314 Sybase Unwired Platform Monitor e Cache Statistics on page 316 Replication User Statistics Replication user statistics reflect the synchronization activity of a group of replication based synchronization users belonging to a specified security configuration These statistics include general activity related information on a per user basis These key indicators monitor replication users Total Synchronization Requests The total number of sync requests initiated by a client Total Rows Received The total number of rows received during package synchroniza tion Total Rows Sent The total number of rows sent during package synchronization Total Bytes Received The total number of bytes uploaded from clients to Unwired Server Total Bytes Sent The total number of bytes downloaded by clients from Unwired Server Average Minimum Maximum The average minimum or
420. ring Scheduled Cache Group Properties Specify the duration of cache data validity by configuring Unwired Server updates to mobile business object MBO data for a scheduled cache group Prerequisites You can configure a schedule refresh for a cache only if the developer enables the cache group as scheduled during development Otherwise the Schedule tab is not configurable in the Cache Group Properties dialog Task 1 In the left navigation pane expand the contents of the Packages folder and select the package for which you want to display properties 2 In the right administration pane click the Cache Group tab Sybase Control Center for Sybase Unwired Platform 255 Deploy 3 Select the cache group you want to configure and click Properties 4 In the Schedule tab of the Cache Properties dialog set the frequency of the refresh by selecting an appropriate Schedule Repeat hourly daily or custom This property determines what other schedule properties you must configure Each option is documented in a seperate topic which further discusses the details for each frequency type For more details see the corresponding topic See also e Configuring On Demand Cache Group Properties on page 254 e Purging a Cache Group on page 259 Scheduling an Hourly or Daily Refresh Scheduling an hourly or daily cache refresh means that information is fetched from the enterprise information server EIS and populated into the cache on either
421. rmis sions on all user records If you do not set a value anonymous binding is used Anonymous binding works on most servers without additional config uration However the LDAP attributer may also use this DN to create the users in the LDAP server When the self registration feature is used this user may also need the requisite permissions to create a user record This behavior can occur if you do not set useUserCredentialsToBind to t rue In this case the LDAP attributer uses this DN to update the user attributes Sybase Control Center for Sybase Unwired Platform 183 Administer Property Default Value BindPassword none RoleSearchBase BindPassword is the password for BindDN which is used to authenticate any user BindDN and BindPassword are used to separate the LDAP connection into units The AuthenticationMethod property determines the bind method used for this initial connection Sybase recommends encrypting passwords and provides a password encryption utility for the purpose If you encrypt BindPassword include encrypted t rue in the line that sets the option For example lt options name BindPassword en crypted true value 1snjikf wregfqr43hu5io gt If you do not encrypt BindPassword the option might look like this lt options name BindPassword value s3cr3T gt The search base used to retrieve lists of roles If this property is not configured the value for De faultSearch
422. rol Center Performance after Upgrade on page 337 Sybase Control Center Communication with Unwired Server Fails on page 337 Previous Administrator Credentials Used Problem You cannot use new credentials to authenticate against a resource in Sybase Control Center When an administrator enters credentials with the Remember these credentials for future sessions option Sybase Control Center uses those credentials until they are cleared Solution Clear credentials so that Sybase Control Center does not use them for future sessions 1 2 3 Open the Perspective Resources window Select the resource you want to log in to From the menu bar select Resource gt Clear Authentication Parameters and click OK You can now authenticate against the resource using new administrator credentials See also Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 Sybase Control Center Windows Service Fails to Start on page 325 Sybase Control Center Windows Service Deleted on page 326 Sybase Control Center Fails to Start on page 327 Second Sybase Control Center Fails to Start on page 328 Login Invalid in Sybase Control Center on page 329 Administrator Account is Locked on page 330 Browser Refresh F5 Causes Logout on page 330 Stale Version of Sybase Control Center After Upgrade on page 331 Sybase Control Center Reports Certificate Problem on page 332 Security Error Triggered When Connecting to SCC from Remot
423. roles or groups that an administrator has defined on a back end enterprise security provider Mapping a logical role to a physical role allows 264 Sybase Unwired Platform Deploy authorization control in the Unwired Server Replicate these names exactly so that logical roles can be mapped correctly to the server role Physical roles are sourced from the enterprise security repositories In some cases the security providers configured by the administrator in Sybase Control Center are not able to reliably extract a list of physical roles from these repositories In which case Unwired Platform administrator must collaborate with the security administrator to get a list of physical roles These must be manually entered in the role mapping stage when creating a security configuration in Sybase Control Center Viewing Asynchronous Operation Replays View pending asynchronous operation replays for unified or replication packages already deployed to Unwired Server Prerequisites Asynchronous operation replays are only available if the feature has been enabled as part of the cluster properties See Configuring Asynchronous Operation Replay Queue Count Task 1 In the left navigation pane expand the Packages folder and select the deployed package 2 In the right administration view click the Asynchronous Operation Replay tab 3 Review the requests displayed in the table for this package The number of replays are ordered in sequence al
424. row to view a single record in the detail pane Additional columns may be available Exporting Messaging Server Log Export retrieved trace information for archive or further analysis 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Messaging Server gt General 2 To display the latest log data collected in the log file if time has elapsed since you last opened the log click Retrieve 3 Click Export to launch the Export Trace Log Wizard Sybase Control Center for Sybase Unwired Platform 93 Administer Trace Log The trace logs capture messaging server data for cluster level database to mobile device user activities Using the trace logs you can trace obtain detailed information using a variety of search criteria e Time the date and time when the current trace entry was logged on Unwired Server The returned date and time is the Unwired Server time without time zone information e Module the module to which the current trace entry belongs e Description detailed trace information e Level the trace level of the current trace entry The possible trace level values from high to low are ERROR WARN INFO and DEBUG e User the user name of the current trace entry e Application Connection ID the application connection ID of the current trace entry e Thread ID the thread ID when the trace entry was logged e Node the se
425. rs when the Sybase Control Center repository database log file is out of sync with the repository database A related symptom is the message SQL Login Failure in the Sybase Control Center repository log file Solution 1 Review lt UnwiredPlatform_InstallDir gt SCC X_X services Repository scc_repository 1og log for any issues with the database transaction log file during startup If the transaction log could not be processed the database cannot start and consequently nor can the Sybase Control Center service Resolve this error by 1 Creating a backup of lt UnwiredPlatform_InstallDir gt SCC X_X services Repository scc_repository log 2 Deleting the lt UnwiredPlat form_InstallDir gt SCC X_xX services Repository scc_repository 1log file and restarting the Sybase Control Center service Solution 2 Review lt UnwiredPlatform_InstallDir gt SCC X_xX services Repository scc_repository 1og log for any failures in database transaction and or recovery Resolve this error by temporarily configuring the repository database f to start without a transaction log 1 Log out of Sybase Control Center and then shutdown Sybase Control Center service 2 Open command prompt window and run the following command C Sybase SCC 3_2 services SccSADataserver sa bin_windows32 dbsrvll exe n scc_repository o C Sybase SCC 3_2 services Repository scc_repository slg f m qi qw sb 0 gn 100 gm 500 zl zp x TCPIP port 3638 C Sybase SCC 3_2
426. running Typically a reference to the runtime server implies a connection to it SAP SAP is one of the EIS types that Unwired Platform supports SCC Sybase Control Center A Web based interface that allows you to administer your installed Sybase products schedule The definition of a task such as the collection of a set of statistics and the time interval at which the task must execute in Sybase Control Center scheduled data refresh Data is updated in the cache database from a back end EIS based on a scheduled data refresh Typically data is retrieved from an EIS for example SAP when a device user synchronizes However if an administrator wants the data to be preloaded for a mobile business object a data refresh can be scheduled so that data is saved locally in a cache By preloading data with a scheduled refresh the data is available in the information server when a user synchronizes data from a device Scheduled data refresh requires that an administrator define a cache group as scheduled as opposed to on demand security configuration Part of the application user and administration user security A security configuration determines the scope of user identity authentication and authorization Sybase Control Center for Sybase Unwired Platform 367 Glossary checks and can be assigned to one or more domains by the platform administrator in Sybase Control Center A security configuration contains e A se
427. rver Settings for an Outbound Enabler on page 83 Relaunching the RSOE Configuration Wizard Relaunch the Outbound Enabler Configuration wizard to create a new RSOE configuration 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab 3 Select the RSOE instance then click Properties 78 Sybase Unwired Platform Administer Configuring RSOE General Properties Set general RSOE configuration properties to define the context in which the RSOE process operates 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab then click New 3 Specify these property values Farm type select the type of request managed by the Relay Server Replication or Messaging protocol Unwired sever port select the port on which RSOE will manage requests e Relay server host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer e Relay server port select the Relay Server HTTPS port e Unwired server farm select the string that identifies the Unwired Server cluster for which the Relay Server manages requests This property is case sensitive and it must match the value in the Relay Server configuration e Server node ID
428. rver log file settings and subsys Once unless log data Sybase Control Center for Un tem log levels requirements change wired Platform 4 Sybase Unwired Platform Get Started Application and User Management Overview The goal of application management is to register an application to Unwired Server as an entity create an application template that specifies application connection details for a user and activate application connections either manually or automatically Developers must invoke registration manual or automatic for native applications For development details see the Developer Guide for your application API and device platform type For application connection registration details see Administer gt Applications in Sybase Control Center online help Table 3 Application and user management tasks Create new applications to register applica As required Sybase Control Center for Un tion entities with Unwired Server A default wired Platform with Applica application template is created automati tions node and Applications cally Modify and delete applications as tab part of application life cycle Create or modify application connection As required Sybase Control Center for Un templates to specify details for native wired Platform with Applica workflow and proxy application connec tion node and Application Con tions nection Templates tab For applications that need to be registered As requir
429. rver that created the trace entry Domains Domains provide a logical partitioning of a hosting organization s environment that achieves increased flexibility and granularity of control in multitenant environments By default the installer creates a single domain named default Administrators use different domains within the same Unwired Platform installation Domains enable the management of application metadata within a partition including server connections packages role mappings domain logs and security so that changes are visible only in the specific domain Considerations when implementing domains in a multitenant environment include e Create and manage domains using Sybase Control Center from the Unwired Platform administration perspective of Sybase Control Center e You can support multiple customers inside the same Unwired Platform cluster e You can configure security specifically for individual domains by creating one or more security configurations in the cluster and then assigning those security configurations to a domain You can then map the security configurations to one or more packages A user accessing the package from a device application is authenticated and authorized by the security provider associated with the package e Customers may require their own administrative view on their portion of the Unwired Platform enabled mobility system By granting domain administration access to your customers you can allow
430. rver until the console determines that the server is no longer available This takes approximately 30 seconds to detect When this occurs you might see multiple Runtime API throws exception errors logged Wait for the server to come online and log into the server again to resume your administration work 1 In the Sybase Control Center navigation pane click Servers to display the servers list 2 Select one or more servers in this list 3 Choose an appropriate process e To stop the server click Stop You can then perform the administration actions you require that might require the server to be started To then restart the server click Start e If you perform an administration action that requires a restart to take effect click Restart This shuts the server down and restarts it in a single process As the server stops and starts progress messages display in the Server Console pane Starting and Stopping RSOE Start and stop an RSOE process as needed All configured RSOEs are started by default when the Unwired Server starts 1 In the navigation pane click Servers gt ServerNode gt Server Configuration 2 In the administration pane select the Outbound Enabler tab select the RSOE instances and click Start or Stop See also e Retrieving RSOE Logs on page 77 e Viewing or Editing Individual RSOE Properties on page 78 e Updating Common Properties for Multiple RSOEs Concurrently on page 81 e Deleting RSOE Configurations o
431. rvice Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 338 Sybase Unwired Platform Troubleshoot the Sybase Control Center Second Sybase Control Center Fails to Start on page 328 Login Invalid in Sybase Control Center on page 329 Administrator Account is Locked on page 330 Browser Refresh F5 Causes Logout on page 330 Stale Version of Sybase Control Center After Upgrade on page 331 Sybase Control Center Reports Certificate Problem on page 332 Previous Administrator Credentials Used on page 333 Security Error Triggered When Connecting to SCC from Remote Browser on page 334 Administrator Login Passes When Provider Is Not Available on page 334 Host Name of Registered Resource Changed But Is Not Updated on page 335 Management Issues with Clustered Data Tiers on page 336 Poor Sybase Control Center Performance after Upgrade on page 337 Unwired Server Management Ports on page 58 Adding or Updating Unwired Server Registration Properties on page 18 Platform Component Monitoring Issues Review this list of documented issues for platform components monitored by Sybase Control Center See also Using Sybase Control Center to Troubleshoot Unwired Platform on page 321 Collecting Administration Performance Data for Troubleshooting on page 322 Sybase Control Center Management Tier Issues on page 324 Server Tier Administration Issues on page 342 Package
432. rvice Lib Path Identifies the path to the SAP crytpo graphic library that provides secure network connection service Secure network connection name of the application server for example p CN R3 O X YZ INC C EN 1 digital signature 2 digital signature and encryption 3 digital signature encryption and user authentication 8 default value defined by backend system 9 maximum value that the current se curity product supports Token or identifier representing the ex ternal RFC program Full path and name of third party secur ity library You must download and in stall the library from the SAP Service Marketplace R 2 Destination Identifies a configured R 2 system defined in the sideinfo configuration Logon ID Defines the string for SAPLOGON on 32 bit Windows Provides data for external authentica tion PAS This is an old login mech anism similar to SSO Sybase recom External Authentication Data mends that you do not use this ap proach External Authentication Specifies type of external authentica tion PAS See External Authentica tion Data property See also e JDBC Properties on page 144 e SAP DOE C Properties on page 162 String key to read parameters from the saplogon ini file created by the SAPLo gon GUI program on Windows Sybase Control Center for Sybase Unwired Platform 161 Administer e Web Services Properties on page 165 e Proxy Properties on page 166
433. s Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Stale Version of Sybase Control Center After Upgrade Problem after upgrading Sybase Unwired Platform and relaunching Sybase Control Center through a Web browser a stale version of Sybase Control Center loads in the browser Explanation Adobe Flash Player caches the earlier version of Sybase Control Center locally preventing you from logging in to the correct version of Sybase Control Center when accessing the browser Solution 1 Clear the Adobe Flash Player cache 1 In Windows Explorer navigate toC Documents and Settings lt username gt Application Data Macromedia Flash Player SharedObjects and delete all files in this folder As an alternative to manually deleting files you can also access the Adobe Flash Player Cache Cleanup URL Attp www macromedia com support documentation en flashplayet help settings_manager07 html Solution 2 Only perform this solution if Solution 1 does not solve the problem Clear browser history Sybase Control Center for Sybase Unwired Platform 331 Troubleshoot the Sybase Control Center 1 In Microsoft Internet Explorer select Tools gt Internet Options gt General gt Delete and delete all temporary files history cookies saved passwords and Web form in
434. s is not the first instance the best practice is to then use an appropriate deployment method instead of using import Perform deployment in update mode with verification which ensures that only compatible changes are allowed to update an existing package e Versioning recommendations If a developer has updated the package version number follow these recommendations 1 Required Verify that this new package version is added to the application 2 Recommended Use the update mode over import whenever possible If it is not possible delete the existing package and server connections before importing This delete action removes all runtime data for the package including cached data registered subscriptions subscription templates client log MBO Operation history and registered package users Therefore such deletion should be done only after serious consideration See also e Exporting Packages on page 249 e Importing Package Contents on page 250 MBO Package Manangement There are common package management activities used by all package types replication messaging unified DOE C or ODATA These activities include See also e DOE C Packages on page 273 Deleting a Package Delete a package when you want to permanently remove all elements deployed on an Unwired Server If you do not want to permanently prohibit access by removing these files consider disabling the package instead Deleting a package removes all runtime
435. s occur 8 Specify how often backups occur by setting the Repeat interval and selecting hours days or weeks 9 Optional To purge the repository after each backup select Run a repository purge after the backup completes 10 If you include purging in the backup schedule go to the Size Management tab and unselect Automatically purge the repository periodically to disable automatic purging 11 Click Apply to save the schedule 12 Click the Incremental Backup tab and repeat the steps above to schedule incremental backups to occur between full backups Next Set purging options on the Size Management tab See also e Modifying the Backup Schedule on page 27 e Forcing an Immediate Backup on page 27 e Restoring the Repository from Backups on page 28 26 Sybase Unwired Platform Get Started e Configuring Repository Purging on page 29 Modifying the Backup Schedule Suspend or resume repository backups or change the backup schedule Prerequisites You must have administrative privileges sccAdminRole to perform this task Task 1 From the main menu select Application gt Administration 2 In the left pane select Repository 3 Choose the type of backup to modify e Click the Full Backup tab or e Click the Incremental Backup tab 4 Optional To suspend or resume the backup schedule select or unselect Schedule a Regular Backup When you unselect uncheck this option the scheduling area is grayed out and sch
436. s on page 341 Server Tier Administration Issues Review this list of documented issues for Unwired Server or its internal synchronization services configured and administered by Sybase Control Center See also e Using Sybase Control Center to Troubleshoot Unwired Platform on page 321 e Collecting Administration Performance Data for Troubleshooting on page 322 e Sybase Control Center Management Tier Issues on page 324 e Platform Component Monitoring Issues on page 339 e Package Deployment and Management Issues on page 354 e Application and Application User Management Issues on page 356 Server List Not Retrieved Problem No list of Unwired Servers displays in Sybase Control Center Instead an 1 Retrieving Server List message appears in the left navigation pane Scenario 1 No other error message appears If this is the case one of the following explanations may apply e You are attempting to connect to a remote server that is not properly registered in Control Center Error Sybase Solution Manually register the remote server By default only Unwired Servers installed to the same host computer are automatically registered with Sybase Control Center See Getting Started with Unwired Server Administration in the Sybase Control Center online help If you have recently made changes to the environment for example by modifying 342 Sybase Unwired PI atform Troubleshoot the Sybase Control Center server resource
437. s those filters If you copy the filters to a slave server by mistake they are deleted when you deploy the package to the primary server To locate the name of the master look at the server list in Sybase Control Center If a particular server is the master server of a cluster it will be labeled as primary in the left navigation pane Task Because the deployment unit file contains package name and other information you do not need to select a package from the list of available packages Unwired Server creates the package automatically according to what has been defined in the deployment file 1 Deploying with the Deploy Wizard Use the Deploy wizard when packages have already been created for a known domain in a particular development or runtime environment or when you want Unwired Server to create a package for you from a deployment unit file for that known domain 2 Deploying with Export and Import If you are trying to transfer deployment packages among disparate server environments you can export packages from one server environment before importing them into another one This sequence of events is typically performed by administrators when moving packages from a development local server environment to a test network environment or from a test or pilot environment to production cluster environment Deploying with the Deploy Wizard Use the Deploy wizard when packages have already been created for a known domain in a particula
438. saging database and cluster database monitoring profiles Monitoring profiles specify a monitoring schedule for a particular group of packages These profiles let administrators collect granular data on which to base domain maintenance and configuration decisions multitenancy The ability to host multiple tenants in one Unwired Cluster Also known as hostability See also domains node A host or server computer upon which one or more runtime components have been installed object query Defined in Unwired WorkSpace for an MBO and used to filter data that is downloaded to the device onboarding The enterprise level activation of an authentic device a user and an application entity as a combination in Unwired Server operation See MBO operation package A package is a named container for one or more MBOs On Unwired Server a package contains MBOs that have been deployed to this instance of the server palette In Unwired WorkSpace the palette is the graphical interface view from which you can add MBOs local business objects structures relationships attributes and operations to the Mobile Application Diagram Sybase Control Center for Sybase Unwired Platform 365 Glossary parameter A parameter is a value that is passed to an operation method The operation uses the value to determine the output When you create an MBO you can map MBO parameters to data source arguments For example if a da
439. se Control Center Troubleshoot issues that arrise in Sybase Control Center for Unwired Platform Using Sybase Control Center to Troubleshoot Unwired Platform Problem Unwired Platform is not functioning properly or exhibits abnormal behaviour Consult these Sybase Control Center sources to find useful information to help you troubleshoot Unwired Platform issues 1 Review the server log view server errors warnings and general information to identify problems Access the Server node in the left navigation tree of Sybase Control Center to view server log data Review domain logs if domain logging is enabled view domain logs in each Domains gt lt DomainName gt gt Log node of Sybase Control Center Aggregated log data in the console makes domain information readily accessible and actionable Review monitoring data access the Monitoring node in the left navigation tree of Sybase Control Center to view monitoring data on the following components of Unwired Platform replication based synchronization messaging based synchronization messaging queue data change notifications device notifications packages users and cache See System Diagnostics in System Administration Review Application Connection status access the Applications node in the left navigation pane of Sybase Control Center to view application connection information in the right pane Note You can also view domain level Application Conne
440. se allows you to disable logical roles allow logical roles to be automatically mapped or manually define which logical roles are mapped to one or more physical roles The states of AUTO or NONE require the least administration If a developer has defined a logical role mapping is not required the logical role is matched to the physical role of the same name and is therefore automatically mapped Note Changes to domain level role mapping are applied to all domains that share the same security configuration Likewise changes to package level role mapping apply to all instances of the affected package that use the same security configuration even if the package is deployed in multiple domains 1 Setting the Mapping State 260 Sybase Unwired Platform Deploy Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED is set automatically after you manually map a physical role to the selected logical role 2 Mapping a Physical Role Manually Use the Role Mappings dialog to manually map required physical roles for a logical role when physical and logical role names do not match If names do not match the AUTO mapping state does not work See also e Configuring a Cache Group on page 253 e Configuring Synchronization Groups on page 252 e Configuring Package Subscriptions on page 266 Setting the Mapping S
441. sed as the data source Connection the managed connection used Properties the list of name value pairs Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Payload and detail columns Parameters input that was supplied to the operation this will vary per request and operation payload Device ID the core and administrative MMS device ID payload Domain the core and administrative MMS domain name payload Endpoint Name the core and administrative MMS endpoint name SAP Host the remote system hostname if available SAP User the SAP user for the operation SOAP Connection Connections log data includes domain connections for SOAP connection types to backend data sources if enabled Check the detail pane for additional columns that may be available Enable Payload to see payload data that may be available Time the time and date stamp for the log entry Sybase Control Center for Sybase Unwired Platform 137 Administer Application ID the unique identifier assigned to the registered application Values may include a number blank or HWC depending on the client type Application Connection ID the unique identifier for a user application connection User the name of the user associated with the application ID Stage the current stage of pro
442. select the string that identifies the Unwired Server in the cluster This property is case sensitive and it must match the value in the Relay Server configuration 4 Click Next Configuring RSOE Connection Settings Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server 1 Specify these property values Http user name select the user name for RSOE authentication on the Web server Relay Server host e Http password enter the password for RSOE authentication on the Web server 2 If RSOE connections to the Relay Server must pass through an Internet proxy server specify these property values e Proxy server select the Internet proxy server Http proxy user select the user name for RSOE authentication on the proxy server Http proxy password type the password for RSOE authentication on the proxy server 3 Specify these property values Sybase Control Center for Sybase Unwired Platform 79 Administer e Certificate file select this option and choose the CRT file used to authenticate the RSOE to relay server You can only choose this file if you have already loaded it into the Unwired Server certificate store Trusted certificate if the certificate file includes multiple certificates choose whether to trust a single certificate or all of them Configuring RSOE Start Options Configure start options for RSOE 1 Enable an o
443. services Repository scc_repository db 3 Delete the lt UnwiredPlatform_InstallDir gt SCC X_X services Repository scc_repository 1og file using Windows Explorer 4 Restart the Sybase Control Center service See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 Sybase Control Center for Sybase Unwired Platform 325 Troubleshoot the Sybase Control Center e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout on page 330 e Stale Version of Sybase Control Center After Upgrade on page 331 e Sybase Control Center Reports Certificate Problem on page 332 e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Sybase Control Center Windows Service Deleted Problem the Sybase Control Center X X windows service w
444. shot may not always see all the requests Messaging Queue Statistics Messaging queue statistics reflect the status of various messaging queues The data does not reveal any application specific information but provides a historical view of messaging activities that communicates the efficiency of messaging based synchronization as well as the demands of device client users on the system Based on this data administrators can calculate the appropriate inbound and outbound message queue counts for the system configurable in the Server Configuration node of Sybase Control Center See also e Security Log Statistics on page 298 Sybase Control Center for Sybase Unwired Platform 307 Monitor e Replication Statistics on page 299 e Messaging Statistics on page 303 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 e Package Statistics on page 312 e User Statistics on page 314 e Cache Statistics on page 316 Messaging Queue Status Messaging queue status data provides historical information about the processing of messaging based synchronization requests by Unwired Server The data indicates areas of high load and times of greatest activity This data can help administrators decide how to handle queue congestion and other performance issues These key indicators monitor messaging queue status The name of the messaging queue Current Queued Items The total number of pending messag
445. size divides flushed data into smaller segments rather than saving all data together according to the flush threshold parameters For example if you set the flush threshold to 100 rows and the flush batch row size to 50 once 100 rows are collected in the monitoring console the save process executes twice data is flushed into the database in two batches of 50 rows If the flush threshold is not enabled the flush batch row size is implicitly 1 Note By default the monitoring database flushes data every 5 minutes Alternatively you can flush data immediately by removing or decreasing the default values but doing so impacts performance and prevents you from using captured data 7 Optional To change the data source select an available database from the Monitor database endpoint drop down list Available databases are those with a JDBC server connection type created in the default domain To create anew monitor database a platform administrator must set up a database by running the appropriate configuration scripts and creating a server connection for the database in the default domain The database server connection then appears as an option in the Monitor Database Endpoint drop down list 8 Click OK Sybase Control Center for Sybase Unwired Platform 291 Monitor Monitoring Profiles Monitoring profiles specify a monitoring schedule for a particular group of packages These profiles let administrators collect granular data on
446. ss properties only if you do not have a predefined database type entry in Unwired Server for the kind of SQL database you are connecting to For example you may be required to use this property for MySQL database connections The network protocol is JDBC driver vendor specific There are no predefined values See the driver vendor s JDBC documen tation Password Specifies the password for connect default lt password gt ing to the database Ping and Set Session Auth Runs the ping and session authori Ping Connections Ping SQL Port Number zation commands in a single com mand batch may improve perform ance You can only enable the Ping and Set Session Auth property if you have enabled the Set Session Auth property so database work runs un der the effective user ID of the client Pings connections before attempt ing to reuse them from the connec tion pool Specify the SQL statement to use when testing the database connec tion with ping Sets the server port number where the database server listens for con nection requests True False Set to true to enable or false to disable True False Set to true to enable ping connections or false to disable default lt statement gt Replace lt statement gt with the SQL statement identifier The default is se lect 1 default lt port gt Replace lt port gt with the TCP IP port number to use that is 1 65535 I
447. ss so that it creates a jar archive file which contains both a deployment unit and a corresponding descriptor file A deployment archive can be delivered to an administrator for deployment to a production version of the Unwired Server Deployment Descriptors A deployment descriptor is an XML file that captures changes to the deployment unit during deployment Those changes are then used when a package is redeployed A deployment descriptor is not required to deploy the deployment unit A deployment descriptor is created either after a developer creates a package profile and executes a build on a package or when the developer deploys a package to a development edition server from Unwired WorkSpace The file contains this information e The deployment mode 246 Sybase Unwired Platform Deploy e The target package that descriptor applies to e The endpoint information that overrides specific endpoints defined for MBOs or operations in the deployment unit e The domain and named security that the package applied to e Role mappings This information is specific to each deployment unit therefore you cannot apply a descriptor from another package to a deployment unit Setting the Mapping State Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED is set automatically after you manually map a physical r
448. ssociated with active users Synchronization Cache Cleanup Removes logically deleted rows in the cache that are older than the oldest synchronization time on record in the sys tem Synchronization activity for all clients establish the oldest synchronization time This cleanup task also re moves unused or stale partitions Sybase Control Center for Sybase Unwired Platform 101 Administer 4 Select Enable Schedules run until you disable them or they expire See also e Creating and Enabling a New Domain on page 95 e Deleting a Domain on page 96 e Registering a Domain Administrator User on page 97 e Assigning Domain Administrators to a Domain on page 98 e Viewing Applications for a Domain on page 99 e Viewing Application Connections for a Domain on page 100 e Domain Logs on page 104 e Checking Client Application Logs on page 139 e Connections on page 141 e Configuring Domain Security on page 166 Scheduling Cleanup Options The SUP Administrator or SUP Domain Administrator schedules domain level data maintenance cleanup Set up an automatic schedule for database cleanup 1 In the left pane select the cluster then the domain 2 In the right pane select the Scheduled Tasks tab 3 Select one of the cleanup options option Description Subscription Cleanup Removes subscriptions that are not active for the number of inactive days in the schedule task configuration Note subscription is considered active as
449. statistics reflect response times for replication based and messaging based synchronization packages This type of monitoring uses key performance indicators to provide data on the efficiency of response by Unwired Server to synchronization requests These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period See also e Security Log Statistics on page 298 e Replication Statistics on page 299 e Messaging Statistics on page 303 e Messaging Queue Statistics on page 307 e Data Change Notification Statistics on page 308 e Device Notification Statistics on page 310 e User Statistics on page 314 e Cache Statistics on page 316 Replication Package Statistics Replication package statistics consist of key performance indicators KPIs that reflect the overall function of the application environment at the cluster or domain level The statistics highlight key totals and identify average minimum and maximum values for primary activities These key indicators monitor replication packages Note These KPIs are not applicable at the MBO level e Total Bytes Received e Total Bytes Sent e Total Operation Replays 312 Sybase Unwired Platform Monitor Total Devices The total number of devices involved in synchronization This total includes the same user multiple times if he or she has multiple devices The value comprises individual devi ces and does not count
450. stem In the Filter Definition dialog enter the Name and Description of the filter Select the Sub System SA A Se Select the filter criteria and assign values to the criteria selected You can use the logical operations to compose the criteria Note You use the AND logical operator to highlight filter relations belonging to the same subsystem Filter definitions among multiple subsystems use the OR logical operator 8 Click OK See also e Reusable Log Filters on page 115 e Deleting Filters on page 115 e Updating Filters on page 116 Deleting Filters Delete the filters created for sub systems 1 In the left navigation pane of the Sybase Control Center select theDomains node Sybase Control Center for Sybase Unwired Platform 115 Administer Select the domain node and select the Log node In the right administration pane select the General tab Select the filter from the list Click Delete wr Yb See also e Reusable Log Filters on page 115 e Creating Log Filters on page 115 e Updating Filters on page 116 Updating Filters Update filters as needed to fine tune log file filtering In the left navigation pane of the Sybase Control Center select theDomains node Select the domain node and select the Log node In the right administration pane select the General tab Select the filter from the list Si oe or Click the properties icon to review or modify the filter Note Alternatively click the clo
451. story 310 device notification performance 311 device notifications 310 issues for platform components 339 MBO status 317 messaging queue statistics 307 messaging statistics 303 messaging synchronization 304 messaging user statistics 315 replication statistics 299 replication user statistics 315 replication based synchronization 300 statistic categories 298 user security 298 user statistics 314 monitoring data 294 auto purge 290 exporting 296 flush batch size 290 flush threshold 290 not displayed 341 purging 295 reviewing 294 searching 296 monitoring profiles 292 creating and enabling 292 monitoring schedule custom 293 monitoring setup effect on clusters 35 monitoring Unwired Platform 287 overview 9 288 Sybase Control Center for Sybase Unwired Platform 375 Index N named security configuration domain selecting 167 Navigating applications 222 notification mailbox 277 O onboarding 5 operation error history 272 Outbound Enabler 75 configuration 78 configuring 49 76 79 custom configuration 78 deleting configuration 82 downloading log files 77 generate configuration file 50 77 information in SCC 84 list of 82 loading certificates 75 logging options 80 managing 77 setting up 49 75 starting and stopping 56 82 startup options 50 77 80 P package deployment and management issues 354 package statistics 312 package subscriptions configuring 267 managing 269 pinging 269 recovering 269 resuming 2
452. summary view See also Creating and Enabling a New Domain on page 95 Deleting a Domain on page 96 Registering a Domain Administrator User on page 97 Assigning Domain Administrators to a Domain on page 98 Viewing Applications for a Domain on page 99 Viewing Application Connections for a Domain on page 100 Scheduling Domain Level Cleanup on page 101 Domain Logs on page 104 Connections on page 141 Configuring Domain Security on page 166 Cleaning the Client Log Clears client application log data from the SCC administration page 1 In the left navigation pane expand the Packages folder and select the package you want to manage 2 In the right administration pane select the Client Log tab Click Clean Enter a time frame to indicate which client log data you want to erase and click OK The data is removed from the Client Log tab 140 Sybase Unwired Platform Administer Connections Connections allow Unwired Server to communicate with data sources To facilitate the connection process define a set of properties for each data source Establish connections and connection pools for each domain A connection is required to send queries to mobile business objects and to receive answers The format in which data is communicated depends on the type of data source for example database data sources use a result set while Web services data sources provide XML files and SAP data sources use tables Establish conn
453. support the same characteristics can communicate to Unwired Server via the same port defined in the listener Enabling OCSP Optional Enable OCSP Online Certificate Status Protocol to determine the status of a certificate used to authenticate a subject current expired or unknown OCSP configuration is enabled as part of server level SSL configuration OCSP checking must be enabled if you are using the CertificateAuthenticationLoginModule and have set Enable revocation checking to true See also Unwired Server Management Ports on page 58 Configuring Security Profiles on page 59 60 Sybase Unwired Platform Administer Defining Certificates for SSL Encryption For the primary server specify keystore and truststore certificates to be used for SSL encryption of Unwired Platform communication ports All security profiles use the same keystore and truststore For secondary Unwired Servers SSL properties are synchronized from the primary server Therefore for secondary servers these properties are still visible but cannot be edited In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the right administration pane select the General tab From the menu bar select SSL Configuration AN ais oan To configure SSL encryption for all security profiles complete these fields e Keystore Location the full path name indicating the location where the keys and certifi
454. t Thread ID the identifier for the thread used to process the request Node ID the server node on which the request is received Error the error message if any Note Additional detail columns Message Body Checking Client Application Logs Review data about client application operations for all devices subscribed to a package in order to track errors and identify performance issues 1 Inthe left navigation pane expand the Packages folder and select the package you want to manage 2 In the right administration pane select the Client Log tab Sybase Control Center for Sybase Unwired Platform 139 Administer 3 Review this information to monitor client application activity e User the name of the user that activates the device e Application Connection ID the unique identifier for a user application connection e MBO the mobile business object that the client is synchronizing with e Operation the operation that the client is performing e Code the result of server side operations either 200 successful or 500 failed e Level the log level for the application either FATAL ERROR WARN INFO DEBUG or TRACE e Timestamp the date and time at which the operation took place e Message the log message associated with the operation 4 Select a row from the table and click Details to see a detailed view of data for the selected client log event 5 Click Close to return to the Client Log
455. t Access Applications Tab and Web Service Error in Troubleshooting to reconfigure the port in case of conflict with existing port See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Starting or Restarting a Remote Server from Sybase Control Center Fails Problem After you have registered a remote server in Sybase Control Center you cannot start or restart the server If the DNS server cannot resolve the host name of the machine on which the remote Unwired Server is installed or if the host has no internal DNS server you cannot start stop or restart that Unwired Server using your local instance of Sybase Control Center Because this network communication relies on name resolution you must ensure that DNS is set up properly to successfully control a remote Unwired Server Before attempting the following solutions verify that 1
456. t environment values to production environment equivalents 2 Configuring Matching Rules Define the parameters and matching rules that determine whether an e mail message is a regular e mail or a workflow e mail at runtime 3 Configuring Context Variables for Mobile Workflow Packages The administrator can change some of the values of a selected variable should the design time value need to change for a production environment 4 Assigning and Unassigning Mobile Workflows Assign mobile workflow packages to make them available to a device user Unassign them when a package is no longer required 278 Sybase Unwired Platform Deploy See also e Deploying a Mobile Workflow Package on page 276 e Mobile Workflow Packages on page 276 Configuring General Mobile Workflow Properties Configure general properties for a mobile workflow including display name and icon Alter these settings to modify development environment values to production environment equivalents 1 In the left navigation pane click Workflows and select the mobile workflow for which to configure the properties 2 In the right administration tab click General Only an administrator can change these properties All others are configured by the mobile workflow developer and cannot be modified e Display name sets the name that appears for the mobile workflow package e Display icon scroll and select the icon you want to use for the mobile workflow pa
457. t from context subject Context ID ID is the subject ID subject logout Generated when an au thenticated context is destroyed The re source ID is the subject ID subject create provider Provider level record issued for anonymous self registration re quests The resource ID is the subject identifier Sybase Control Center for Sybase Unwired Platform Context ID Provider identifier Decision Subject attributes 209 Administer subject create Aggregate generated D cision when SARA Subject attributes self registration re quest is made The re source ID is the subject identifier subject authorization resource The aggregate authori zation decision which is made after consider ing each of the appro priate provider s re Subject ID sup sult The resource ID is plied if different the subject ID from context sub ject Context ID Resource ID Access requested Decision yes no Examples e Example 1 enable auditing of all of the CSI core resource classes that involve a deny decision ResourceClass core Decision Deny e Example 2 enable auditing for all core resource classes where the action is the subject modification action Resource core Action subject modify Roles and Mappings Role mapping occurs when an administrator maps logical roles to physical roles using Sybase Control Center as part of a security configuration or a deployment package The p
458. t of configured security providers for example LDAP to which authentication authorization attribution is delegated e Role mappings which can be specified at the domain or package level security provider A security provider and it s repository holds information about the users security roles security policies and credentials used by some to provide security services to Unwired Platform A security provider is part of a security configuration security profile Part of the Unwired Server runtime component security A security profile includes encryption metadata to capture certificate alias and the type of authentication used by server components By using a security profile the administrator creates a secured port over which components communicate server connection The connection between Unwired WorkSpace and a back end EIS is called a server connection server farm See also cluster Is the relay server designation for a cluster server initiated synchronization See push synchronization SOAP Simple Object Access Protocol SOAP is an XML based protocol that enables applications to exchange information over HTTP SOAP is used when Unwired Server communicates with a Web service solution In Visual Studio a solution is the high level local workspace that contains the projects users create Solution Explorer In Visual Studio the Solution Explorer pane displays the active projects in a tree view S
459. ta Change Notification Provides logging data for workflow data change notifications between an enterprise information system EIS and an MBO package e Time the time and date stamp for the log entry e Workflow ID the unique identifier associated with a workflow e Application Connection ID the unique identifier for a user application connection e User the name of the user associated with the application ID e Package the name of the package to which the subscription belongs Thread ID the identifier for the thread used to process the request e Node ID the server node on which the request is received e Operation the MBO operation e Subject the workflow DCN request subject line e From the From value for the workflow DCN request e To the To value for the workflow DCN request e Body the message body for the workflow DCN request e Error the error message if any Note Additional detail columns 132 Sybase Unwired Platform Administer Payload Security Log Security logs provide security details for individual applications application connections and users Logs capture authentication failures and errors and provide supporting information that identifies request response messaging package and MBO details security configuration and the thread and node that attempted to process an authentication request Time the time and date stamp for the log entry Applicat
460. ta source looks up population based on a state abbreviation the MBO gets the state from the user then passes it as a parameter argument to the data source to retrieve the information Parameters can be e Synchronization parameters synchronize a device application based on the value of the parameter e Load arguments perform a data refresh based on the value of the argument e Operation parameters MBO operations contain parameters that map to data source arguments Operation parameters determine how the client passes information to the enterprise information system EIS personalization key A personalization key allows a mobile device user to specify attribute values that are used as parameters for selecting data from a data source Personalization keys are also used as operation parameters Personalization keys are set at the package level There are three type of personalization keys Transient client server They are most useful when they are used in multiple places within a mobile application or in multiple mobile applications on the same server Personalization keys may include attributes such as name address zip code currency location customer list and so forth perspective A named tab in Sybase Control Center that contains a collection of managed resources such as servers and a set of views associated with those resources The views in a perspective are chosen by users of the perspective You can create as
461. tails 6 Click OK The new subscription template appears in the list of templates Notifications are delivered to BlackBerry device clients using push based notification settings and to Windows Mobile device clients using pull based notification settings The poll every setting determines the notification delivery behavior See in Sybase Control Center online help Configuring Replication Subscription Properties View and configure subscription properties for replication device users subscribed to deployed synchronization packages 1 In the left navigation pane expand the Packages folder and select the replication based synchronization package you want to configure 2 In the right navigation pane click the Subscriptions gt Replication tab 3 From the menu bar select Devices 4 Check the box adjacent to a device user and click Properties to view these subscription properties e Application Connection ID the unique identifier for a user application connection Sybase Control Center for Sybase Unwired Platform 267 Deploy User the name of the user associated with the application ID Package Name the name of the package to which the subscription belongs Sync Counts the total number of synchronizations for the subscription since the synchronization history was last cleared Notification Threshold the length of time that must pass since a client s last synchronization before another notification is s
462. tate Map roles for a package by setting the mapping state Mapping behavior is determined by the state that exists for the logical role You can select AUTO or NONE a third state MAPPED is set automatically after you manually map a physical role to the selected logical role You can set the mapping state either when managing roles or earlier during package deployment If your logical roles for a package do not automatically match the role names registered in the back end security system map corresponding logical and physical names to ensure that users can be authorized correctly 1 For package specific role mapping select and deploy an available package Follow the wizard prompts until you reach the Configure Role Mapping page for the target package 2 Change the mapping for a logical role if required e To change the state to either NONE or AUTO click the list adjacent to the logical role and click the appropriate option e To change the role mapping itself click the drop down list adjacent to the logical role and choose Map Role This command displays the Role Mappings dialog that allows you to manually set the physical role mappings The Role Mappings dialog displays the name of the logical role you are mapping in the text area of the dialog Once saved the state automatically changes to MAPPED Note If the list of available roles is too long you can search or sort the list to make the view more manageable See Mapping a Physic
463. te and time the automated upload should begin Use the calendar picker and 24 hour time selector End date select the date and time the automated upload should end e If you select daily or hourly specify e Start date select the date and time the automated upload should begin Use the calendar picker and 24 hour time selector e End date select the date and time the automated upload should end Days of the week select each day the automated upload schedule should run e Select custom to specify the interval granularity in seconds minutes or hours as well as other date and time parameters b Click OK 4 To enable the schedule click Enable Disabling a Schedule You can disable a schedule that is currently enabled Disabling a schedule prevents the payload generation process from running so that no new data is aggregated in the cluster database nor can any current data be uploaded 1 In the navigation pane of Sybase Control Center click the cluster name 2 From the menu bar of the System Landscape Directory page click Schedule 3 Click Disable Audit Measurement for SAP License Audit For SAP built applications administrators can generate an XML file that contains usage audit data that is then sent manually to SAP License Audit The generated XML file is compatible with the License Audit infrastructure The audit data in the file includes counts of application users for the entire cluster as well as for each SAP bu
464. te range Cache Group Status Statistics Cache group status statistics provide monitoring data about cache activity at the cache group level The data reflects activity for all mobile business objects MBOs belonging to a cache group Select Package level cache group to view the following key performance indicators KPIs KPI Description S The name of the package to which the associated cache group be longs Cache Group The name of the group of MBOs associated with the cache activity Number of Rows The number of rows in the cache table of the MBO Last Full Refresh Time The last time the cache or cache partition was fully refreshed Last Update Time The last time a row in the cache was updated for any reason row level refresh full refresh partitioned refresh alternate read or data change notification Last Invalidate Time The last time the cache was invalidated 318 Sybase Unwired Platform Monitor Cache Coherency Window The data validity time period for the cache group in seconds Can span any value in this range e Oshows that data is always retrieved on demand for each client e 2049840000 shows that the cache never expires This occurs when you set the on demand cache group to NEVER expire or scheduled cache group to NEVER repeat Sybase Control Center for Sybase Unwired Platform 319 Monitor 320 Sybase Unwired Platform Troubleshoot the Sybase Control Center Troubleshoot the Syba
465. ted Select Security configuration then click the button to add packages to the profile Select one or more security configuration to include Click OK Note To remove a selection click View selection select the item then click Remove See also Adding or Removing Applications to the Profile on page 106 Adding or Removing Packages to the Profile on page 107 Adding or Removing MBOs to the Profile on page 107 Adding or Removing Operations to the Profile on page 108 Adding or Removing Package Users to the Profile on page 109 Adding or Removing Connections to the Profile on page 109 108 Sybase Unwired Platform Administer Adding or Removing Application Connections to the Profile on page 110 Adding or Removing Payloads to the Profile on page 110 Adding or Removing Package Users to the Profile Add one or more domain package users to the profile to include security configurations hw Nme In the Profile Definition dialog select Security related Select Users then click the button to add packages to the profile Select one or more user name to include Click OK Note To remove a selection click View selection select the item then click Remove See also Adding or Removing Applications to the Profile on page 106 Adding or Removing Packages to the Profile on page 107 Adding or Removing MBOs to the Profile on page 107 Adding or Removing Operations to the Profile on page 108 Adding or Removing Security Conf
466. ter the application connection with A domain is not required for registering application connections for workflow container applications Note This value is sent to and used by the device application and is automatically derived from the application ID you select Therefore you must set this value correctly when using a domain with an application ID Activation code length the number of characters in the activation code If you are reregistering or cloning a device this value cannot be changed Activation expiration the number of hours the activation code is valid Sybase Control Center for Sybase Unwired Platform 229 Administer 6 Optional Select the check box adjacent to Specify activation code to enter the code sent to the user in the activation e mail This value can contain letter A Z uppercase or lowercase numbers 0 9 or a combination of both Acceptable range 1 to 10 characters 7 Click OK See also e Creating Application Connection Templates on page 233 e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Application Connection Activation Options on page 221 e Application Connection Properties on page 234 Searching for Application Connections Set search criteria to filter connections viewed in the Application Connections tab 1 In the right navigation pane click the Applications node 2 In the right administration pane click the Application Connections tab 3 To set th
467. that matches the name of the package whose connection properties you were just viewing Click Properties Make desired changes and click Save Note For DOE C connections you must save the connection properties first then test connection For other connection types you can test connection without saving Click Test Connection If the connection test is not successful see Connection Test Errors in the Troubleshooting guide Setting the Bulk Load Timeout Property The Subscribe bulk load timeout property is a package level property targeted to BlackBerry clients for initial server side subscription operations Server side subscription improves performance and is enabled on the client if the device has a secure digital SD memory card enabled The timeout allows you to set an initial subscription push timeout period If the timeout period is reached Unwired Server sends the database file to the device whether the initial subscribe is complete or not The timeout window signals that the device has received sufficient import messages to send the server built database to the client Note This option is only available for Sybase SAP Data Orchestration Engine Connector DOE C packages 1 Inthe left navigation pane of Sybase Control Center expand the Packages folder and select the package to configure 2 In the right administration pane select the Settings tab 3 Set the timeout value The default value is 3600 seconds
468. the customer s security requirements Prerequisites Before mapping and assigning administrator roles ensure that you have set the Unwired Platform administration and user roles and passwords required for Sybase Control Center administrator login See Enabling Authentication and RBAC for Administrator Logins 166 Sybase Unwired Platform Administer Task Perform steps to appropriately configure domain security settings 1 Choosing a Security Configuration Select a security configuration that designates authentication authorization attribution and audit security providers for the packages in the domain You can assign as many security configurations as needed to a domain Assigning Domain Administrators to a Domain Assign domain administration privileges to a domain administrator You must be a platform administrator to assign and unassign domain administrators Mapping Roles Configure role mapping to authorize client requests to access MBOs and operations For each security configuration platform and domain administrators can manage logical role mappings at the package level or at a domain level Use the corresponding domain or package node in the left navigation pane to configure role mappings accordingly See also Creating and Enabling a New Domain on page 95 Deleting a Domain on page 96 Registering a Domain Administrator User on page 97 Assigning Domain Administrators to a Domain on page 98 Viewing Applicat
469. the user name must also include the named security configuration for the package the DCN is targeted for by appending DomainSecurityContigName as a suffix to that name Suppose you have two packages PKG_A PKG_B deployed to two domains Domain_A Domain_B respectively Further assume that PKG_A in Domain_A has been assigned to the admin security configuration whereas PKG_B in Domain_B has been assigned to the alternateSecurityConfig security configuration e A user doing DCN to PKG_A should identify him or herself as User admin e A user doing DCN to PKG_B should identify him or herself as User alternateSecurityConfig If you are using ActiveDirectory and are using e mail addresses for user names definitions appear as username myaddress DomainSecurityContigName The implementation varies depending on the DCN service used e For workflows because the resource the user is pushing data toward is a group of named users users authenticated previously successfully against a certain security configuration he or she must have the authorization to push to that particular security configuration The user must be mapped to SUP DCN User in the security configuration for the workflow target e A user having SUP DCN User logical role in security configuration mySecConfig 1 must not have the right to push workflow DCN or regular DCN to a user or package associated with mySecConfig2 Physical Roles Physical roles are named references to
470. the value in the RSOE configuration e Token the security token used by the Outbound Enabler to authenticate its connection with the Relay Server Assign a token string up to 2048 characters this same token can be shared by replication or messaging farms c Click d Repeat steps 1 and 2 to add Unwired Server cluster nodes e To delete a configured Unwired Server node select it in the list and click X 3 Click Next to review your settings or click Finish to exit the wizard Note After each change you may need to update the relay server configuration and take steps to manually update the relay server configuration Reviewing Configured Relay Server Properties Review the Relay Server configuration to confirm property values before you generate the configuration file 1 Confirm the property values ensuring that e No errors exist e All Unwired Server clusters are defined and the correct type 2 Click Finish The Relay Server is registered with Sybase Control Center and it can be managed from the Relay Servers tab for the Unwired Server cluster Next When you have finished adding all required Relay Servers set up one or more Outbound Enabler RSOE for each Unwired Server in the cluster Deleting a Relay Server Configuration Delete a Relay Server configuration to remove all defined Unwired Server clusters server nodes and RSOEs that connect to the Relay Server 1 In the navigation pane click the Unwired
471. this option for backward compatibility scenarios or with previous versions of client runtime for native messaging clients e HWC Registers application connections for Hybrid Web Container clients only You can use these built in templates or create new ones as your deployment environment dictates 232 Sybase Unwired Platform Administer See also e Application ID Overview on page 215 e Application ID Guidelines on page 227 e Setting Up Application and User Connections on page 212 Creating Application Connection Templates Create application connection templates by setting appropriate properties and values 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application Connection Templates tab 3 Click New 4 Enter the Template name and Description for the application connection template 5 Select the Base template from the drop down list 6 You can configure any of the following profiles See Application Settings e Apple Push Notifications e Application Settings e BlackBerry Push Notifications e Connection e Custom Settings e Device Advanced e Device Info e Proxy e Security Settings e User Registration 7 Click OK See also e Manually Creating Applications on page 213 e Registering or Reregistering Application Connections on page 228 e Application Connection Properties on page 234 e Application Settings on page 235 Managing Properties of Application Conn
472. through applications users application connections packages and subscriptions filtering out results at each level until you obtain very specific results 1 In the right administrations pane select the Applications node 2 Select Advanced Search 3 In Advanced Search enter an application ID then click Go or click Go to display a list of applications 224 Sybase Unwired Platform Administer 4 Select an application and click Search The Users Application Connections Packages and Subscriptions tabs remain 5 Select one of the remaining tabs select the search criteria and click Search 6 Continue this process until you have the information you seek Each time you search in a one of the categories the tab is removed In this way you refine your search See also e Searching from the Default View on page 224 Application Users In Unwired Platform an application user is an identity registered as the user of one or more versions of a device application An application user can have multiple devices When a user is on boarded the identity becomes visible and manageable in Sybase Control Center The process varies depending on the application type the registration type and the version of the client runtime e For native applications using the current version of client runtimes an application user is automatically registered when the application connection is successfully registered e For native applications us
473. ties for Multiple RSOEs Concurrently on page 81 e Configuring RSOE Connection Settings on page 79 Updating Common Properties for Multiple RSOEs Concurrently To avoid setting common RSOE properties repeatedly configure common properties simultaneously for selected RSOEs already deployed This streamlines the number of times they would otherwise need to be set 1 In the navigation pane click Servers gt lt ServerNode gt gt Server Configuration 2 In the administration pane select the Outbound Enabler tab 3 Select two or more RSOE instances in the list of configured RSOEs then click Properties 4 Modify common settings for multiple RSOEs including e Startup options See Outbound Enabler Start Options Reference e Proxy settings See step 2 in Configuring RSOE Connection Settings See also e Retrieving RSOE Logs on page 77 e Viewing or Editing Individual RSOE Properties on page 78 e Deleting RSOE Configurations on page 82 e Refreshing the RSOE List on page 82 e Starting and Stopping RSOE on page 56 e Configuring Proxy Server Settings for an Outbound Enabler on page 83 e Configuring RSOE Connection Settings on page 79 e Outbound Enabler Start Options Reference on page 80 Sybase Control Center for Sybase Unwired Platform 81 Administer Deleting RSOE Configurations Delete an RSOE configuration to remove the configuration properties from the cluster database 1 In the navigation pane click Servers gt lt
474. tificates for context variables 281 managing for RSOE 75 cleaning up the Flash Player cache 11 337 client application logs checking 139 cleaning 140 cluster properties 36 clusters 35 administration overview 3 affected by configuration changes 35 status checking 38 communication ports communication port properties configuring 59 security configuration 60 SSL encryption 60 61 configuration changes effect on clusters 35 configuration files Relay Server 43 connection errors 349 connection templates creating 142 Connections 109 connections between Unwired Server and data sources 227 connections creating 142 console about 30 commands 30 context variables 282 configuring 281 correlating log data across subsystems 124 creating applications 213 credentials old ability to authenticate with 351 custom settings for messaging devices 238 customization resource bundle deleting 221 customization resource bundles assigning 218 assigning to all existing application connections and application connection templates with the same application ID 219 assigning to application connections or application connection templates 219 description 216 exporting 220 guidelines and recommendations 217 managing customization resource bundles 220 unassigning 219 viewing customization resource bundles deployed to an application 220 D data cache cache 254 data change notification monitoring histories 309 performance statistics 309 data cha
475. timeServerConfigurationHandler Invalid configuration object for SyncServerConfiguration Message certificate validation failed Update did not happen Solution The message suggests that the server certificate has expired Update the certificate file to a non expired version and try to save again See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e Users Connect with Old Credentials on page 351 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Unknown Server Error Message on page 353 Unknown Server Error Message Problem An internal server error occurs Solution Check the logs for more details Start by looking at the SCC log file SCC X_X log gateway log for the error message that occurred when user interface displayed the Sybase Control Center for Sybase Unwired Platform 353 Troubleshoot the Sybase Control Center message In most cases the error is an unexpected failure condition in the server and further details can be obt
476. ting data updated on the Unwired Server from the data source Manage subscriptions UNI FIED and DOE C synchroni zation groups UNIFIED and device notifications UNI FIED to customize how upda ted data in the cache is deliv ered to the device user Export or import an MBO package Review current historical per formance metrics UNIFIED UNIFIED UNIFIED Varies UNIFIED Once unless a new version becomes available Once unless security re quirements of the package change Once unless data refreshes need to be tuned Periodic as required On demand as required Routine Sybase Control Center for Un wired Platform with the domain level Packages node Sybase Control Center for Un wired Platform with the domain level Packages node Sybase Control Center for Un wired Platform with the domain level Packages node Sybase Control Center for Un wired Platform with the domain level Packages node Sybase Control Center for Un wired Platform with the domain level Packages node Sybase Control Center for Un wired Platform with the Monitor node available only to adminis trators Sybase Control Center for Sybase Unwired Platform Get Started Package _ Frequency Accomplish by using type View asynchronous operation Replication Periodic as Sybase Control Center for Un replays for the selected package UNIFIED required wired Platform with the domain level P
477. tion Connections 4 Click Refresh to refresh the list that displays the application connections See also e Viewing Assigned Application Users on page 223 e Viewing Correlated Application Details on page 223 e Refreshing the Application View on page 224 Viewing Assigned Application Users View the list of the users assigned to an application In the right administration pane select the Applications tab Select the application from the list Click Application Users a E Click Refresh to refresh the list that displays the application users See also e Viewing Assigned Connections on page 222 e Viewing Correlated Application Details on page 223 e Refreshing the Application View on page 224 Viewing Correlated Application Details Select one or more applications then view correlated application details in several categories including packages application users and application connections 1 In the left navigation pane click the Applications node 2 In the right administration pane click the Application tab You can view the list of registered applications 3 Select one or more applications from the list 4 Select on of the buttons to view related packages application users or application connections e Packages view correlated domains and packages e Application Users view correlated applications e Application Connections view correlated applications 5 In Review Assignment check the information
478. tion Programming Interface A BAPIis a set of interfaces to object oriented programming methods that enable a programmer to integrate third party software into the proprietary R 3 product from SAP For specific business tasks such as uploading transactional data BAPIs are implemented and stored in the R 3 system as remote function call RFC modules BLOB Binary Large Object A BLOB is a collection of binary data stored as a single entity in a database management system A BLOB may be text images audio or video cache The virtual tables in the Unwired Server cache database that store synchronization data See cache database cache group Defined in Unwired WorkSpace MBOs are grouped and the same cache refresh policy is applied to their virtual tables cache in the cache database cache partitions Partitioning the cache divides it into segments that can be refreshed individually which gives better system performance than refreshing the entire cache Define cache partitions in Unwired WorkSpace by defining a partition key which is a load argument used by the operation to load data into the cache from the enterprise information system EIS cache database Cache database The Unwired Server cache database stores runtime metadata for Unwired Platform components and cache data for MBOs See a so data tier CLI Command line interface CLI is the standard term for a command line tool or utility client application S
479. tion and click Delete Application Connection Activation Options An application connection can be activated from the device by either providing valid credentials or an activation code for a pre registered application connection The credentials based approach referred to from this point on as automatic registration relies on application connection template properties application ID security configuration automatic registration enabled The activation based approach referred to from this point as manual registration relies on matching user name and activation code sent from the device to an existing application connection registered for the user Information and guidelines Sybase Control Center for Sybase Unwired Platform 221 Administer e Application templates are used for automatic activation Therefore when setting up the application template for automatic registration be sure to set up the security configuration domain the application ID and automatic registration enabled properties in application settings Those are used for automatic application registration When a client application connects to the server with its application ID and credentials and requests automatic registration the application ID is used to look up a matching template If that template allows automatic registration the Automatic Registration Enabled property is set to true the security configuration in the template is used to validate the credenti
480. tion dialog enter a Name and Description for the log profile Add the necessary profile definitions Select Enable after creation Click OK ee LS I NS oe Note To ensure the domain logs are populated immediately after enabling the log profile do the following 1 Under the Settings tab click Configuration 2 Check Enable flush threshold 1 Creating the Profile Definition Create profile definitions belonging to multiple categories 2 Enabling the Created Profile Enable the profile you have created to monitor the log profile definitions 3 Enabling and Configuring Domain Logging Sybase Control Center for Sybase Unwired Platform 105 Administer Configure auto purge flush threshold and flush batch size settings to determine how long domain log data is retained how frequently itis written to database from server nodes and set a domain log database connection to configure where domain log data is stored Creating the Profile Definition Create profile definitions belonging to multiple categories You can add profile definitions by selecting applications security configurations users connections applications connections or payloads of your choice See also e Enabling the Created Profile on page 111 Adding or Removing Applications to the Profile Add applications to the log profile that are currently deployed in the selected domain 1 In the Profile Definition dialog select Package related 2 Select Applicat
481. tomization resource bundle is a JAR archive that contains MANIFEST MF e The manifest file must include these properties e Customization Resource Bundle Nam e Customization Resource Bundle Version e The property values cannot include a colon e Sybase recommends the file size not exceed 5MB File size is not enforced but the larger the file the slower the performance subject to device platform hardware capabilities See Managing Customization Resource Bundles in Developer Guide Unwired Server Management APIfor information about the administration API that allows programmatic access to this functionality e You can deploy the same customization resource bundle to different applications and it is treated independently for each application The primary key is application ID customization resource bundle name and version e Each deployed customization resource bundle e Belongs to one and only one application If you delete an application all associated customization resource bundles are deleted as well This implies that the actual binary is stored twice when assigned to two application IDs e Is applicable only to e The application to which it belongs e The application connections that have the same application ID e The application connection templates that have the same application ID e Takes effect only when it is assigned to one or more application connections e Is not assigned by default to eithe
482. tor Credentials Used on page 333 Administrator Login Passes When Provider Is Not Available on page 334 Host Name of Registered Resource Changed But Is Not Updated on page 335 Management Issues with Clustered Data Tiers on page 336 Poor Sybase Control Center Performance after Upgrade on page 337 Sybase Control Center Communication with Unwired Server Fails on page 337 Setting Up Browser Certificates for Sybase Control Center Connections on page 13 Administrator Login Passes When Provider Is Not Available Problem The configured authentication provider is unavailable but administration credentials are still accepted Explanation The administrator login credentials may be cached by Unwired Server 334 Sybase Unwired Platform Troubleshoot the Sybase Control Center Solution If this behavior is undesired reduce the cache timeout value used by the Unwired Server security domain instance For details search for Authentication Cache Timeouts in the Security guide See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 e Sybase Control Center Windows Service Fails to Start on page 325 e Sybase Control Center Windows Service Deleted on page 326 e Sybase Control Center Fails to Start on page 327 e Second Sybase Control Center Fails to Start on page 328 e Login Invalid in Sybase Control Center on page 329 e Administrator Account is Locked on page 330 e Browser Refresh F5 Causes Logout o
483. trieving Data Change Notification Logs on page 119 Retrieving Errors Logs on page 121 Retrieving Logs for Connections on page 122 Retrieving Proxy Request Response Logs on page 123 Retrieving Proxy Push Logs on page 124 Correlating Log Data Across Subsystems on page 124 Exporting Log Data on page 125 Retrieving Errors Logs Retrieves logging data for domain errors Note that error logging is always on and any error that occurs for any application activity is logged 1 Display the General tab for Domain Logs In the navigation pane click Domain gt lt domainName gt gt Log then select General from the administration pane 2 Select the Error tab To filter the display select Show filter and either e Use an existing filter by checking the box adjacent to the filter name e Create a new filter by clicking and choosing a starting date and time and ending date and time and setting a Time Order ascending or descending To customize the display select the view type grid or text or click gt gt to show only selected columns To export the filtered results click Export and select an appropriate output destination Optional Select the columns to display from the drop down list such as Application ID Application Connection Id and User Click Retrieve to retrieve the logs See also Supported Log Subsystems on page 113 Setting Up a Pool of Log Filters on page 114 Retrieving Unified View Logs on pag
484. trol Center Fails to Start on page 328 Login Invalid in Sybase Control Center on page 329 Administrator Account is Locked on page 330 Browser Refresh F5 Causes Logout on page 330 Stale Version of Sybase Control Center After Upgrade on page 331 Sybase Control Center Reports Certificate Problem on page 332 Sybase Control Center for Sybase Unwired Platform 327 Troubleshoot the Sybase Control Center e Previous Administrator Credentials Used on page 333 e Security Error Triggered When Connecting to SCC from Remote Browser on page 334 e Administrator Login Passes When Provider Is Not Available on page 334 e Host Name of Registered Resource Changed But Is Not Updated on page 335 e Management Issues with Clustered Data Tiers on page 336 e Poor Sybase Control Center Performance after Upgrade on page 337 e Sybase Control Center Communication with Unwired Server Fails on page 337 Second Sybase Control Center Fails to Start Problem Cannot start a second co existing Sybase Control Center in a deployment environment Explanation When multiple versions of Sybase Control Center co exist on a single machine if the older version is already using the default port number the new version of Sybase Control Center uses another port number such as 8285 If the configuration files have not been updated this may cause port conflicts Solution Check the port numbers and check the configuration files to make sure the configuration is corre
485. ts either an XML request in a format for sending to DOE by DOE C or an XML payload response received from DOE as applicable Endpoint Name the core and administrative MMS endpoint name payload DOE server message ID the SAP DOE reliable messaging server message ID DOE client message ID the SAP DOE reliable messaging client message ID DOE C server message ID the DOE C client side SAP DOE reliable messaging server message ID DOE C client message ID the DOE C client side SAP DOE reliable messaging client message ID DOE C method name the DOE C method being executed DOE C action name the DOE SOAP action Push to the messaging asynchronous response queue Address the remote URL of the DOE server for this subscription for example http saphost 50015 sap bc DOE_ESDMA_SOAP sap client 600 Log the DOE C subscription specific log level Extract Window the DOE extract window for a subscription This value determines the maximum number of unacknowledged in flight messages allowed by the DOE reliable messaging protocol PBI the messaging synchronization piggy backed import setting for the subscription Boolean property indicates whether replay after images can be piggy backed onto replayResult and replayFailed messages default is false JDBC Connection Connections log data includes domain connections for JDBC connection types to backend data sources if enabled Check th
486. tual detection of changes and sending of data for messaging payloads or notifications for replication payloads depends on the e Change detection interval property of the synchronization group for the package e Notification threshold property of subscriptions for replication payloads e Push related device settings for messaging payloads e Repeat interval determines how often Unwired Server updates the cache with changes to backend data See also e Scheduling an Hourly or Daily Refresh on page 256 e Scheduling a Custom Refresh on page 257 258 Sybase Unwired Platform Deploy Online Refresh Policy MBOs that use an Online refresh policy indicates that the MBOs are to be used only in Workflow applications where access to real time enterprise information system EIS data is required cache validity is zero Data is valid in the Unwired Server cache only until delivery and immediately invalid You cannot modify the cache or schedule of the Online policy Expired data is purged from the cache based on a schedule at the domain level DCN Refresh Policy The cache refresh and schedule options are disabled for DCN data change notification policy since data never expires and is not refreshed based on client demand or a schedule Cache data does not expire until a cache invalidate operation is invoked or a data change notification request is received from the enterprise information system EIS Purging a Cache Group Physi
487. tween two sets of saved configuration changes without injecting a server restart following the refresh only the second set of changes are committed and consequently displayed as the current set of properties used by Unwired Server Note Follow the steps in exactly the order they appear Otherwise configuration changes will be lost Reconfigure Unwired Server as required Click Save Click Refresh to display original values the recent y saved changes are not displayed ew N Restart Unwired Server to commit those changes using the method you prefer for server restarts an In the left navigation pane expand the Servers folder and select a server 6 Select Server Configuration 7 In the right administration pane select the appropriate tab and click Refresh Current server configuration properties committed with the restart action appear 8 Make the next set of configuration changes as required See also e General Server on page 58 e Replication on page 64 e Messaging on page 67 e Configuring Unwired Server Performance Properties on page 70 e Reviewing Pending Changes on page 73 e Viewing Unwired Server Properties on page 74 72 Sybase Unwired Platform Administer Reviewing Pending Changes As you configure Unwired Server with Sybase Control Center changes that require a server restart are aggregated to the Pending Changes tab for the server name you are currently administering Changes listed in
488. types you can test connection without saving 5 Click Test Connection If the connection test is not successful see Connection Test Errors in the Troubleshooting guide MBO Subscription Management Manage subscriptions for MBO packages Subscription management activities include Configuring Package Subscriptions Configure subscriptions and subscription templates to allow the device user to be notified when information is available depending on the subscription properties configured for a package Subscription templates allow you to configure predefined properties for a synchronization group A client s first synchronization for a specified synchronization group results in subscription creation using both the template and client specified properties See also e Configuring a Cache Group on page 253 e Mapping Roles on page 260 e Configuring Synchronization Groups on page 252 Creating Replication Subscription Templates Create a subscription template to specify synchronization targets and behavior for subscribed users A template is useful to create a set of predefined values that are used frequently Otherwise a subscription is still automatically created for each client upon explicit indication of interest for a device notification This is an optional step it is only required if an administrator wants to establish preset subscription properties The subscription properties can be modified from device application but only if t
489. ually when you start a data base on a server the database is as signed a name The mechanism by which this occurs varies An admin istrator can use the DBN option to set a unique name or the server may use the base of the file name with the extension and path removed Specifies the operating system com mand used to start the database for this datasource If this command is defined and the database is not run ning the command is run to start the database when the datasource is ac tivated Specifies the operating system com mand used to stop the database for this datasource If this property is defined and the database is running this command executes during shut down DBN default If you set this property to default the name is obtained from the DBN option set by the database administrator If no value is used the database name is inherited from the database type lt command gt Example lt UnwiredPlat form_InstallDir gt Serv ers SQLAny wherel11 BIN32 dbsrvXxXX e xe lt command gt For a SQL Anywhere database where the user name and password are the de faults dba and sql enter lt UnwiredPlatform_In stallDir gt Servers SQLA ny wherel1 BIN32 dbsrvxX e xe Sybase Control Center for Sybase Unwired Platform 149 Administer Name o Description Supported values Database Type Specifies the database type lt database type gt Database URL Driver Class Drive
490. uest headers sent to Gateway through the proxy server payload is enabled for a profile 1 In the Profile Definition dialog select Payloads 2 Click the button to add payloads to the profile The Payloads dialog is displayed 3 You can do any of the following 110 Sybase Unwired Platform Administer e Select the check box adjacent to the subsystem you want to add to the profile e Uncheck the check box that you want to remove from the profile 4 Click OK See also e Adding or Removing Applications to the Profile on page 106 e Adding or Removing Packages to the Profile on page 107 e Adding or Removing MBOs to the Profile on page 107 e Adding or Removing Operations to the Profile on page 108 e Adding or Removing Security Configurations or Users to the Profile on page 108 e Adding or Removing Package Users to the Profile on page 109 e Adding or Removing Connections to the Profile on page 109 e Adding or Removing Application Connections to the Profile on page 110 Enabling the Created Profile Enable the profile you have created to monitor the log profile definitions 1 Inthe Profile Definition dialog select Enable after creation to enable the logging profile once you have created it 2 Click OK You can alternatively enable the log profile by doing the following 1 In the Settings tab select the log profile you have created 2 Click Enable 3 Click OK on the confirmation dialog See also e Creating t
491. ultiple login modules to provide a security solution that meets complex security requirements Sybase recommends 174 Sybase Unwired Platform Administer provider stacking as a means of eliciting more precise results especially for production environment that require different authentications schemes for administrators DCN SSO and so on Stacking is implemented with a controlFlag attribute that controls overall behavior when you enable multiple providers Set the controlFlag on a specific provider to refine how results are processed For example say your administrative users supAdmin in a default installation are not also users in an EIS system like SAP However if they are authenticated with just the default security configuration they cannot also authenticate to the SAPSSOTokenLoginModule used for SSO2Token retrieval In this case you would stack a second login modules with a controlFlag sufficient login module for your administrative users Or in a custom security configuration recommended you may also find that you are using a technical user for DCN who is also not an SAP user This technical user does not need SSO because they will not need to access data However the technical user still needs to be authenticated by Unwired Server In this case you can also stack another login module so this DCN user can login 1 Use Sybase Control Center to create a security configuration and add multiple providers as required f
492. um or maximum average refresh time age Refresh Time for an on demand or scheduled refresh MBO Statistics Mobile business object MBO status monitoring reports on cache activity at the MBO level and thus reflects activity for single mobile business objects Select Package level MBO to view the following key performance indicators Key performance indi Description cator Cache Group The name of the group of MBOs associated with this cache activity MBO The name of the single mobile business object associated with this cache activity Number of Rows The number of rows affected by the cache refresh Sybase Control Center for Sybase Unwired Platform 317 Monitor Key performance indi Description cator Cache Hits The number of scheduled cache queries that occurred in the supplied date range Cache Misses The number of on demand cache or cache partition refreshes that occurred in the supplied date range The number of cache queries that occurred in the supplied date range Minimum Maximum Aver The minimum maximum or average duration of cache queries in the age Wait Time supplied date range This time does not include the time required to refresh the cache in a cache miss scenario Instead Minimum Maximum Average Full Refresh Time exposes this data Minimum Maximum Aver The minimum maximum or average duration of on demand and age Full Refresh Time scheduled full refresh activities in the supplied da
493. um values for primary activities These calculations are dynamic and are based on the data currently available in monitoring database for the specified time period All values in this table totals averages maximums minimums apply to the specific time period you indicate KPl Description S Synchronization Group for The synchronization group for which the maximum number of Maximum Notifications notifications were sent Package for Maximum Notifi The package for which the greatest number of device notifications cations were sent Total Notifications The total number of device notifications sent from Unwired Server to devices Total Distinct Users The total number of users that received device notifications This value comprises only individual users and does not count multiple synchronizations requested by the same user Total Distinct Devices The total number of devices that received device notifications This is distinct from Total Distinct Users because a single user name can be associated with multiple devices Sybase Control Center for Sybase Unwired Platform 311 Monitor Enabled Subscriptions The total number of replication subscriptions for which notifica tions are generated Time at Last Notification The time at which the last device notification was sent by Unwired Server Outstanding Subscriptions The total number of replication subscriptions both enabled and disabled Package Statistics Package
494. up Periodically clean up accumulated data maintenance items in cache that are no longer needed You can automate domain level cleanup based on a configured schedule for specific cleanup categories Running the cleanup options uses system resources so Sybase recommends that you schedule these tasks when system load is lightest Optionally you can run the cleanup tasks manually 1 In the Sybase Control Center left navigation pane expand the Domains tab and select a domain 2 In the right pane select the Scheduled Task tab 3 Under Task select one of the options you want to schedule and then select Properties to set up its automatic schedule option Description Subscription Cleanup Removes subscriptions that are not active for the number of inactive days in the schedule task configuration Note subscription is considered active as follows e Replication last synchronization request time stamp e Messaging last synchronization message time stamp Error History Cleanup Removes historical data on MBO data refresh and oper ation replay failures which result from system or appli cation failures System failures may include network problems credential issues and back end system failure Application failures may include invalid values and non unique data Note Only error messages are removed Client Log Cleanup Removes client log records that have already been synchronized to the device or are no longer a
495. up should end Days of the week select each day the automated cleanup schedule should run e Ifyou select custom you can specify the interval granularity by seconds minutes or hours as well as other date and time parameters Ifyou select never no scheduling options are available 6 In the Task Properties dialog select the Options tab set the number of inactive days for which to purge Note This step is unnecessary for Synchronization Cache Cleanup 7 Click OK to save the schedule properties and purge options Enabling Domain Cleanup The SUP Administrator or SUP Domain Administrator must enable the schedule as a separate task You can set up the schedule and enable it at a later time Once enabled the cleanup runs automatically until is changed disabled or expires You can check the current enabled or disabled status on the Scheduled Tasks tab 1 In the left pane select the cluster then the domain 2 In the right pane select the Scheduled Task tab 3 Select one of the cleanup options and verify the value in the Status column is set to disabled 4 On the Scheduled Task tab click Enable Sybase Control Center for Sybase Unwired Platform 103 Administer 5 Click OK to confirm The value in the Status column changes to enabled The cleanup schedule runs automatically for the selected option Disabling Domain Cleanup The SUP Administrator or SUP Domain Administrator can disable or reenable
496. us from scanning the RSOE log The RSOE enters an unrecognized error condition For example when RSOE connects to Relay Server through an Internet proxy server if the proxy server shuts down the RSOE is effectively in an error state The RSOE may continue to retry the connection indefinitely and produce no log message recognized as an error Certificate File the certificate file uploaded to the Unwired Server certificate store Sybase Control Center for Sybase Unwired Platform 85 Administer Column Name _ Displays Log File the name and location of the Outbound Enabler log file The syntax of this filename is lt nodeName gt RSOE lt n gt 1og lt n gt is the primary key of the Outbound Enabler database record in the cluster database used by Unwired Platform Server Log Server logs enable you to monitor system health at a highlevel or focus in on specific issues by setting up filtering criteria using Sybase Control Center These server logs are available e Unwired Server logs collect data on Unwired Server health and performance by component and retrieve data for all or specific searches You can save and archive system logs and manage log file size and rollover behavior e Messaging Server logs create trace configurations for messaging modules and retrieve trace data for all or specific messages Export data for archive or further analysis Note Properties you configure for an Unwired Server are c
497. usters Sybase Control Center for Sybase Unwired Platform 61 Administer In the left navigation pane expand the Servers folder and select a server Select Server Configuration In the right administration pane select the General tab From the menu bar select SSL Configuration OE eR In the Configure security profile table a Enter a name for the security profile b Enter a certificate alias This is the logical name for the certificate stored in the keystore c Select an authentication level If the security profile authenticates only the server then only the server must provide a certificate to be accepted or rejected by the client If the security profile authenticates both the client and the server then the client is also required to authenticate using a certificate both the client and server will provide a digital certificate to be accepted or rejected by the other Profile Authenticates Cipher suites server SA_EX PORT_WITH_RC4_40_MDS5 RSA_EX PORT_WITH_DES40_CBC_S HA intl_mutual client server RSA_EX PORT_WITH_RC4_40_MD5 RSA_EX PORT_WITH_DES40_CBC_S HA strong server RSA_WITH_3DES_EDE_CBC _SHA RSA_WITH_RC4_128_MD5 RSA_WITH_RC4_128_ SHA strong_mutual client server RSA_WITH_3DES_EDE_CBC 4 thy _SHA For example this is the required option RSA_WITH_RC4_128_MD5 for mutual authenti RSA_WITH_RC4_128_ SHA cation of Unwired Platform and Gate way 62 Sybase Unwired Platform
498. ver ft a eh ins oak ie Bh as a a 55 Server l Mea ner or nee eee RTO 55 Server Properties ccecesccceceeeeeeeeeeeeeeeeeeeeeeaes 58 Relay Server Outbound Enabler 0008 75 Server Log it csesstk ented ee sexs ited baie eneee 86 DOMAN Sasae a nna ae aa a ae Eaa Aaa EEEN 94 Creating and Enabling a New Domain 95 Deleting a DOMAIN eeeeeee eee eeeeeteeeeeeeeeeeeeees 96 Registering a Domain Administrator User 97 Assigning Domain Administrators to a Domain 98 Viewing Applications for a Domain 0668 99 Viewing Application Connections for a Domain 100 Scheduling Domain Level Cleanup 101 Domain POOSs i fini tei Mek oe 104 Checking Client Application Logs 00 139 Connections seco dicots ctl tat chs tetebehisobertect astra 141 Configuring Domain Security ceeeeeeeeeeeees 166 Security Configurations oc cscs cocnetcveresatel ac chasevcsceeecwenauils 171 Creating a Security Configuration 0 172 iv Sybase Unwired Platform Contents Assigning a Security Configuration to a Domain EEEE TES say sie ENEE AEEA ENAT 211 Applications nnnnnnneeeeeeeeeeeeeeeeenenrrrrreesseeseerrrnrnnr renn 211 Setting Up Application and User Connections 212 Application Creation verse haere as 213 Application ID Overview ccceeeeseeeeeeeeees 215 Modifying Application Properties 0008 216 Deleting Appli
499. ver in your environment e Server and Port configure these connection properties so Unwired Server can connect to the e mail server in your environment The defaults are localhost and port 110 unencrypted or 995 encrypted e User name and Password configure these login properties so Unwired Server can log in with a valid e mail user identity Truncation limit specify the maximum number of characters taken from the body text of the original e mail message and downloaded to the client during synchronization If the body exceeds this number of characters the listener truncates the body text to the number of specified characters before distributing it The default is 5000 characters e Poll seconds the number of seconds the listener sleeps between polls During each poll the listener checks the master inbox for new e mail messages to process The default is 60 seconds 5 If you have added at least one distribution rule you can click Test to test your configuration If the test is successful click Save See also e Mobile Workflow Packages on page 276 Configuring a Mobile Workflow Package Configure mobile workflow properties for you production environment Prerequisites You must deploy a package before you can configure properties for it 1 Configuring General Mobile Workflow Properties Configure general properties for a mobile workflow including display name and icon Alter these settings to modify developmen
500. ver in a Relay Server farm The RSOE passes client requests to the Unwired Server on its Replication or Messaging port Unwired Server sends its response to the RSOE which forwards it to the Relay Server to be passed to the client As an Unwired Server process the RSOE always starts when Unwired Server starts Unwired Server monitors the process to ensure it is available If an RSOE fails for any reason Unwired Server restarts it automatically Note Sybase recommends three RSOE processes each for both Replication and Messaging ports Loading and Unloading HTTPS Certificates for RSOE Load HTTPS certificates for the RSOE to add it to the Unwired Server node Note You must use only RSA certificates If the Web server Relay Server host already uses a certificate signed by a CA for HTTPS connections you do not need to perform this task 1 In the navigation pane click Servers gt ServerNode gt Server Configuration 2 In the administration pane select the Outbound Enabler tab then click Certificate Files 3 Choose the action you want to perform e Toadd anew certificate click Browse and select the CRT file to upload then click Open e To replace a certificate in the store select Replace the certificate file Verify the certificate file name then click e To delete a certificate from the store select the filename and click X 4 When certificate management tasks are complete click OK Setting Up RSOE
501. ver results in configuration changes being lost e Failure to restart Unwired Server after saving a configuration change results in changes being uncommitted Unwired Server instead uses the values that currently exist in the configuration file that is previous configuration properties and values e Cumulative saved changes are applied successfully upon server restart as long as these updates do not conflict Attempting to save two conflicting sets of changes fails In this Sybase Control Center for Sybase Unwired Platform 73 Administer case inject a server restart in between each saved change to ensure that the required updates are propagated across the server e Refreshing the server configuration displays the latest successfully saved configuration information If you click Refresh in between two sets of saved changes only the most recent saved updates are applied during a server restart When you must make multiple changes to the same component of the Unwired Server configuration follow this procedure Note Follow the steps in exactly the order they appear Do not use the Refresh function in between saved changes Otherwise configuration changes will be lost 1 Make the first set of configuration changes as required 2 Click Save A confirmation message appears in the administration console indicating the success or failure of the save 3 Make the second set of configuration changes as required 4 Click Save A c
502. vider until the login cache timeout is reached However if the same user uses changed credentials the authentication request us sent to the underlying security provider The authorization outcome is not cached and always delegated to the security provider in the security configuration Solution To reduce the cache period decrease the default authentication cache timeout for a security configuration using Sybase Control Center go to the Cluster gt Security gt lt security configurationname gt gt Settings tab Setting the property to 0 results in disabling the authentication caching not recommended for performance reasons See also e Server List Not Retrieved on page 342 e Unwired Server Fails to Start on page 344 e Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERROR in gateway log on page 345 e Starting or Restarting a Remote Server from Sybase Control Center Fails on page 346 e Port Conflict Issues on page 348 e Unexpected Listener Startup or Connection Errors on page 349 e Refreshing Server Configuration Displays Only Partial Updates on page 349 e AuthorizationException Displays Instead of Status on page 352 e Increasing Messaging Queue Counts Degrades Performance on page 352 e Saving Server Configuration Fails Due to Certificate Validation Error on page 353 e Unknown Server Error Message on page 353 Sybase Control Center for Sybase Unwired Platform 351 Troubleshoot the Sybase Control Center
503. view 5 Appliction Connection properties 230 assigning a customization resource bundle to all existing application connections and application connection templates with the same application ID 219 assigning a customization resource bundle to an application connection or application connection template 219 assigning customization resource bundles 218 authentication DCNs 264 provider unavailable but administrator can log in 334 authentication cache timeout 172 authentication failure 133 AuthorizationException 352 auto purge monitoring data 290 removing domain log data 341 removing monitor data 341 automated message processing 238 automatic registration 235 backups about 25 changing the schedule 27 forcing 27 restoring from 28 scheduling 26 suspending and resuming 27 Badges property 234 BlackBerry push notification configuring 69 Sybase Control Center for Sybase Unwired Platform 371 Index C cache 254 cache group configuring 253 purging 259 status statistics 318 cache interval real time 259 cache monitoring 316 cache performance statistics 317 cache refresh custom 257 daily 256 hourly 256 never schedule 259 on demand 255 scheduling 255 cache statistics viewing 297 cache timeout setting 172 caching of login credentials 351 cannot start Unwired Server 344 CDB 254 certificate alias 165 certificate problems 332 CertificateAuthenticationLoginModule authentication module for SAP single sign on and X 509 190 cer
504. w much memory Sybase Control Center uses and if so which configuration method to use Get Started It is not usually necessary to configure memory usage for Sybase Control Center This table lists memory options you can set and circumstances under which you should consider changing them Modify this value Maximum memory jvmopt Xmx if you are running SCC as a Windows service SCC_MEM_MAX if you are starting SCC from the command line Permanent memory jvmopt XX MaxPerm Size if you are run ning SCC as a Win dows service SCC_MEM_PERM if you are starting SCC from the command line You need to prevent Sybase Con trol Center from using more than a given amount of memory SCC fails to start and may display an error Could not cre ate the Java Virtual machine An OutOfMemory error says SCC is out of heap space A warning message about system memory appears during the start process The machine where SCC is instal led has less than 2GB of memory Starting SCC on a machine with less than 2GB of memory triggers the startup warning message about system memory An OutOfMemory error says SCC is out of permanent generation space You can change memory options in two ways On machines with less than 2GB of memory set maximum memory to 256MB or more Default value none On machines with 2GB or more of memory maxi mum memory is set dynamically and is effectively limited only by the amount of s
505. w these properties Subscription ID the unique identifier of the subscription Sybase Control Center for Sybase Unwired Platform 275 Deploy e Logical ID the unique identifier of a registered device that is generated and maintained by Unwired Server Mobile Workflow Packages Mobile Workflow packages support occasionally connected users and solve the replication and synchronization issues such users present with respect to data concurrency Worfkflow packages are similar to other package types in that an administrator must deploy the package to Unwired Server so that it can be configured and made available to client devices See also e MBO Packages on page 243 e DOE C Packages on page 273 e Deploying a Mobile Workflow Package on page 276 e Configuring a Mobile Workflow Package on page 278 e Enabling and Configuring the Notification Mailbox on page 277 Deploying a Mobile Workflow Package Use the Deploy wizard to make mobile workflow packages available on the Unwired Server In the left navigation pane click Workflows From the General tab click Deploy Click Browse to locate the Mobile Workflow package Select the file to upload and click Open PE eS Select the deployment mode e New deploys the mobile workflow package and its files for the first time If the uploaded file does not contain a mobile workflow or a mobile workflow with the same name and version is already deployed to Unwired Server you see
506. when sending notifications by sending messages through the BES MDS using an address such as Device Device PIN Port Push Listener port Default 0 BES Notification The BES server to which this device s notifications are sent In cases where there Name are multiple BES servers in an organization define all BES servers Connection Properties Connection properties define the connection information for a client application so it can locate the appropriate Unwired Server synchronization service Typically production client applications connect to the synchronization server via Relay Server or some other third party intermediary reverse proxy server In those cases the settings for the synchronization host port and protocol need to use Relay Server property values For more information on how these properties are used in a synchronization environment see Replication in System Administration e Activation Code not applicable to replication clients the original code sent to the user in the activation e mail Can contain only letters A Z uppercase or lowercase numbers 0 9 or a combination of both Acceptable range 1 to 10 characters e Farm ID a string associated with the Relay Server farm ID Can contain only letters A Z uppercase or lowercase numbers 0 9 or a combination of both Default 0 e Server Name the DNS name or IP address of the Unwired Server such as myserver mycompany com If using
507. when the host name cannot be resolved or the IP address of the machine has changed since the product installation This troubleshooting topic applies only when either of these scenarios is true Solution 1 Change the host name to its IP address in the Sybase Control Center service config xml file 1 From the command line verify the host name by running nslookup lt hostname gt 2 Ifthe DNS server cannot resolve the host name edit the colocated lt UnwiredPlatform_InstallDir gt SCC XX services RMI service config xml file a Log out of Sybase Control Center b Stop the Sybase Control Center X X service c Open lt UnwiredPlatform_InstallDir gt SCC XX services RMI service config xml d Locate this line lt set property property address value lt hostname gt gt If the line does not exist add it under the lt properties gt lt properties gt element in the file e Change the value from the host name to the IP address of the host computer If the IP address is already used ensure it is valid especially if the IP address has recently been changed f Restart the Sybase Control Center X X service g Log in to Sybase Control Center and proceed with your administrative tasks See also e Launching SCC Results in Rounded Rectangle Box or Empty Console Screen on page 324 Sybase Control Center Windows Service Fails to Start on page 325 Sybase Control Center Windows Service Deleted on page 326 Second Sybase Con
508. which to base domain maintenance and configuration decisions A default monitoring profile is automatically created in disabled state on Unwired Server Administrators can enable or remove the default profile and enable one or more new monitoring profiles as required The same monitoring schedule can be applied to packages across different domains similarly you can select individual packages for a monitoring profile Note Properties you configure for an Unwired Server are cluster affecting Therefore to make sure they are propagated correctly Sybase recommends that you set them only on a primary cluster server See also e Monitoring Usage on page 287 e System Monitoring Overview on page 288 e Monitoring Configuration on page 290 e Monitoring Data on page 294 Creating and Enabling a Monitoring Profile Specify a monitoring schedule for a group of packages Prerequisites Depending on the expected level of monitoring activity ensure that the monitoring database is adequately prepared to store monitoring data Task In the left navigation pane select Monitoring In the right administration pane select the General tab Click New to create a monitoring profile Enter a name for the new profile GU AGa D Select the Domains and Packages tab and choose packages to be monitored according to these options e Monitor all domains and packages select All Domains and Packages 292 Sybase Unwired Platform Monito
509. wired Platform Glossary Mobile Application Diagram The Mobile Application Diagram is the graphical interface to create and edit MBOs By dragging and dropping a data source onto the Mobile Application Diagram you can create a mobile business object and generate its attribute mappings automatically Mobile Application Project A collection of MBOs and client side design time artifacts that make up a mobile application mobile workflow packages Mobile workflow packages use the messaging synchronization model The mobile workflow packages are deployed to Unwired Server and can be deployed to mobile devices via the Unwired Platform administrative perspective in Sybase Control Center monitoring Monitoring is an Unwired Platform feature available in Sybase Control Center that allows administrators to identify key areas of weakness or periods of high activity in the particular area they are monitoring It can be used for system diagnostic or for troubleshooting Monitored operations include replication synchronization messaging synchronization messaging queue data change notification device notification package user and cache activity monitoring database A database that exclusively stores data related to replication and messaging synchronization queues status users data change notifications and device notifications activities By default the monitoring database runs in the same data tier as the cache database mes
510. wn command Stop the Sybase Control Center server if it is running Syntax shutdown Examples e Example 1 shuts down Sybase Control Center shutdown Permissions shutdown permission defaults to all users No permission is required to use it 32 Sybase Unwired Platform Get Started See also e help Command on page 31 e into Command on page 31 e status Command on page 33 status Command Display the status of the SCC agent plug in or service components of Sybase Control Center Syntax status a agent Pata Sines p plugin plugin name s service service name Parameters e a agent display the status of the Sybase Control Center agent component e h help display information about the info command e p plugin plugin name display the status of the specified Sybase Control Center plug in for example ASEMap the Adaptive Server management module Omit the plugin name argument to return a list of plug ins e s service service name display the status of the specified Sybase Control Center service for example the Alert service or the Messaging service Omit the service name argument to return a list of services Examples e Example 1 displays status information on the Repository service status service Repository Permissions status permission defaults to all users No permission is required to use it See also e help Command on pag
511. workflow to the device that matches the rule A matching rule is configured by the administrator in Sybase Control Center Sybase Control Center for Sybase Unwired Platform 363 Glossary MBO Mobile business object The fundamental unit of data exchange in Sybase Unwired Platform An MBO roughly corresponds to a data set from a back end data source The data can come from a database query a Web service operation or SAP An MBO contains both concrete implementation level details and abstract interface level details At the implementation level an MBO contains read only result fields that contain metadata about the data in the implementation and parameters that are passed to the back end data source At the interface level an MBO contains attributes that map to result fields which correspond to client properties An MBO may have operations which can also contain parameters that map to arguments and which determines how the client passes information to the enterprise information system EIS You can define relationships between MBOs and link attributes and parameters in one MBO to attributes and parameters in another MBO MBO attribute An MBO attribute is a field that can hold data You can map an MBO attribute to a result field in a back end data source for example a result field in a database table MBO binding An MBO binding links MBO attributes and operations to a physical data source through a connection profile MBO
512. xternal Server Program Identifies the host of the external Host name of the external RFC server Host server program This information de program termines whether the RFC client con Example TPHOST hs0311 nects to an RFC server started by the SAP gateway or to an already regis tered RFC server Note If the gateway host and external server program host are different make sure that the SAP gateway has access to start the server program through a remote shell Remote Host Type Identifies the type of remote host 2 R 2 3 R 3 E external RFC Trace Specifies whether or not to enable 0 disable RFC trace 1 enable 158 Sybase Unwired Platform Administer Initial Codepage Enable ABAP Debugging Remote GUI Get SSO Ticket Identifies the initial code page in SAP notation A code page is used whenever char acter data is processed on the appli cation server appears on the front end or is rendered by a printer Enables or disables ABAP debug ging If enabled the connection is opened in debug mode and the in voked function module can be step ped through in the debugger For debugging an SAP graphical user interface SAPGUI must be installed on the same machine the client pro gram is running on This can be either anormal Windows SAPGUI ora Java GUI on Linux UNIX systems Specifies whether a remote SAP graphical user interface SAPGUI should be attached to the connection Some older BAPIs
513. y be indexed depending on how you configure the life cycle for the servers s log file See also e Messaging Server Runtime Logging on page 90 Configuring Unwired Server Log Settings Configure Unwired Server log properties to specify the amount of detail that is written to the log as well as the duration of the server log life cycle Server log properties are only set on the primary node property settings on secondary nodes are read only How changes are applied in a cluster depends on whether you are configuring a primary or secondary server Sybase recommends you only configure log settings on the primary server If you change the setting on a secondary server the configuration is updated only for that server and is temporary eventually the primary settings are propagated to all servers in the cluster Additionally you should always use Sybase Control Center to configure server logs If you manually edit the configuration file especially on secondary servers in a cluster the servers may not restart correctly once shut down 1 Inthe Sybase Control Center left navigation pane click Servers gt primaryServer gt Log and in the right pane click Unwired Server gt Settings 2 The option Start a new server log on server restart is set by default When selected this option means a new version of the log file is created after server restart and the old one is archived 3 Set the server log size and backup behavior that jointl
514. y be authenticated different ways depending on the named security configuration protecting the resource he is accessing it could be an MBO package a DCN request use of Sybase Control Center Security configurations aggregate various security mechanisms for protecting Unwired Platform resources under a specific name which administrators can then assign Each security configuration consists of e A set of configured security providers Security provider plug ins for many common security solutions are included with the Sybase Unwired Platform e Role mappings which are set at the domain and package level that map logical roles to back end physical roles A user entry must be stored in the security repository used by the configured security provider to access any resources that is either a Sybase Control Center administration feature or an application package that accesses data sets from a back end data source When a user attempts to access a particular resource Unwired Server tries to authenticate and authorize the user by checking the security repository for e Security access policies on the requested resource e Role memberships 1 Creating a Security Configuration Create and name a set of security providers and physical security roles to protect Unwired Platform resources 2 Assigning a Security Configuration to a Domain Assign security configurations to one or more domains This allows the supAdmin to offer a security re
515. y determine the server log life cycle a Set the Maximum file size in kilobytes megabytes or gigabytes to specify the maximum size that a file can reach before a new one is created The default is 10MB Alternatively select No limit to log all events in the same file with no maximum size b Set the Maximum backup index to determine how many log files are backed up before the oldest file is deleted The index number you choose must be a positive integer between 1 and 65535 The default is 10 files Alternatively select No limit to retain all log files 4 For each component choose a log level Component Default Log Level Sybase Control Center for Sybase Unwired Platform 87 Administer Component Default Log Level Warn Note DOEC only appears if you run the DOEC installer after installing SUP cluster fat Conpiienwem infants i i nto Genera sysem infommaton waning andanes wem Eror on Warnings and all errors Console Messages that appear in the administration console only when Unwired Server is running in non service mode Do not record any messages 5 Click Save Log messages are recorded as specified by the settings you choose The log file is located in lt UnwiredPlatform_InstallDir gt UnwiredPlatform Servers UnwiredServer logs lt hostname gt server log Log life cycle default example If you keep the default maximum file size and default index an Unwired Server writes to the log fi
516. y gets updated data from this local copy in the CDB The caching mechanism allows MBOs to retrieve updated data even if back end servers fail You must choose an appropriate cache interval for your system since this value determines how frequently the CDB is udpated with data from the EIS The cache interval must be configured according to business needs A higher value for the cache may retain stale data however a lower value increases the backend EIS load and may impede the client application s performance because Unwired Server queries the back end information servers more frequently to look for changes and possibly update the CDB copy Frequent queries typically put a higher load on the servers as well as use more network bandwidth on the server side While the cache interval does not affect the bandwidth required between the synchronization server and device client applications nor the performance characteristics of the client applications the interval you choose can delay synchronization if Unwired Server must first update many records in the CDB For example if the cache interval is 0 each time a client application synchronizes there is a pause while the Unwired Server rereads data from the EIS and updates the CDB If however the cache interval is greater than 0 then the wait time depends on how long ago the data was refreshed If the synchronization falls within a recent cache update synchronization is almost immediate Configu
517. y take some time to complete However a status message appears above the General tab indicating the success or failure of the attempt Deploying with Export and Import If you are trying to transfer deployment packages among disparate server environments you can export packages from one server environment before importing them into another one This sequence of events is typically performed by administrators when moving packages from a development local server environment to a test network environment or from a test or pilot environment to production cluster environment See also e Deploying with the Deploy Wizard on page 244 Exporting Packages Export a package to bundle one or more MBOs and package options in the selected package to create a new instance of a deployment archive Typically export is used to move the package contents onto another Unwired Server however you can only import packages to the same domain as it was exported from Prerequisites Review import and export best practices before beginning Task 1 In the left navigation pane expand the Packages folder 2 In the right administration pane check the box adjacent to the name of the package and click Export The Export Package dialog appears 3 Check Include role mappings if logical roles are used and you need to export a current mapping 4 Click Next 5 Select the file system target for the exported contents and click OK Note Ensure that you do not h
518. y the Relay Server Replication or Messaging protocol Unwired sever port select the port on which RSOE will manage requests e Relay server host for single Relay Server environments the host name of the Relay Server Or in the case of a Relay Server farm environments the host name of the load balancer e Relay server port select the Relay Server HTTPS port e Unwired server farm select the string that identifies the Unwired Server cluster for which the Relay Server manages requests This property is case sensitive and it must match the value in the Relay Server configuration e Server node ID select the string that identifies the Unwired Server in the cluster This property is case sensitive and it must match the value in the Relay Server configuration 4 Click Next Configuring RSOE Connection Settings Set connection configuration properties for an RSOE These properties define the RSOE connection to the Relay Server 1 Specify these property values Sybase Control Center for Sybase Unwired Platform 49 Administer Http user name select the user name for RSOE authentication on the Web server Relay Server host Http password enter the password for RSOE authentication on the Web server If RSOE connections to the Relay Server must pass through an Internet proxy server specify these property values e Proxy server select the Internet proxy server Http proxy user select t
519. ybase Control Center generates the file click Finish a bw Nme Select a save location for the file and click Save Note For information on uploading the audit measurement file to SAP License Audit see supporting SAP documentation at Attps websmp108 sap ag de licenseauditing Also see Uploading the SAP Audit Measurement File Uploading the SAP Audit Measurement File Upload the audit measurement file to SAP License Audit by sending the file to SAP To upload the file to SAP License Audit send the audit measurement file to SAP using the email address included in the measurement request from SAP Included in this SAP provided email is a link to the documentation for the SAP measurement process See supporting SAP documentation at Attps websmp 108 sap ag de licenseauditing 42 Sybase Unwired Platform Administer Relay Server Relay Server acts as a reverse proxy for client devices communicating with the Unwired Server cluster and it provides load balancing for the Unwired Server cluster Relay Servers are deployed on the DMZ subnet With a corresponding Outbound Enabler RSOE Relay Server enables communication from the Unwired Server cluster to client devices via the Internet without opening an inbound port on the internal firewall Each Unwired Server instance is supported by one or more RSOEs Each RSOE opens outbound connections to the Relay Server to handle both inbound and outbound communication channels on behal
520. you periodically move backup files to a secondary storage location to prevent the installation directory from becoming too large See also e User Interface Overview on page 19 e Perspectives on page 22 e Views on page 23 e Sybase Control Center Console on page 30 e Sybase Control Center Security on page 34 Sybase Control Center for Sybase Unwired Platform 25 Get Started Scheduling Backups of the Repository Configure full and incremental backups of the repository to occur automatically Prerequisites Determine your backup strategy including when to perform full backups and incremental backups For example you might schedule incremental backups every day and a full backup every Saturday You must have administrative privileges sccAdminRole to perform this task Task A full backup copies the entire repository An incremental backup copies the transaction log capturing any changes since the last full or incremental backup From the main menu select Application gt Administration In the left pane select Repository Click the Full Backup tab Optional To change the directory in which backups will be stored click Browse and navigate to the desired directory rw NN On Select Schedule a Regular Backup 6 Specify the day you want scheduled backups to begin Enter a Start date or click the calendar and select a date 7 Optional Use the Time and AM PM controls to specify the time at which backup
521. ystem memory available Increase by 32MB increments If you reach a value equal to twice the de fault and still see the OutOfMemory error contact Sybase technical sup port Default value 128MB e For Sybase Control Center started from the command line execute commands to set one or more environment variables before executing the scc command to start Sybase Control Sybase Control Center for Sybase Unwired Platform 15 Get Started Center When you use this method your changes to the memory options last only as long as the current login session This method is useful for testing new option values e For the Sybase Control Center service modify a file used by the SCC service When you use this method your changes to the memory options persist Sybase Control Center uses them every time it starts as a service See also e Getting Started After Installing on page 12 e Configuring the Automatic Logout Timer on page 17 Changing a Memory Option on the Command Line Before you start Sybase Control Center from the command line you can issue a command to change the value of a memory option temporarily Changes made using this method last only as long as the current login session This method is useful for testing new option values 1 If Sybase Control Center is running shut it down 2 Set the environment variable Specify a size in megabytes but do not indicate the units in the command gt set SCC_MEM_MAX 512
522. zation resource bundle is a JAR file that includes a manifest file of name and version properties The customization resource bundle does not contain any information that binds or helps bind to applications it can be deployed undeployed or exported during update of an application through Sybase Control Center A deployed customization resource bundle is read only Implementation task flow 1 Client Application Developer Invokes the OData SDK API that downloads the customization resource bundle which ties the application to the device This enables the customization resource bundle to reach the client application See Developer Guide OData SDK 216 Sybase Unwired Platform Administer 2 Developer Generates the JAR with the MANIFEST MF which includes these required properties e Customization Resource Bundle Nam e Customization Resource Bundle Version 3 System Administrator Uses Sybase Control Center to upload the customization resource bundle deploy it to an application and assign it to an application connection or application connection template 4 Mobile Device Deployed client applications are directed to the appropriate version of the application Customization Resource Bundle Recommendations There are a variety of recommendations for working with customization resource bundles e You can use customization resource bundles only for OData SDK clients Android and iOS e The expected format of the cus

Sybase Control Center for Sybase Unwired Platform

Contents

Download Pdf Manuals

Related Search

Related Contents