SecureAssess/Secure Client Functional Skills User Guide
Contents
1. will be remembered up to the point at which the connection was lost and the timer will Server has timed out continue from that point Upon re entering an To r exam which is running you may initially receive an error that the exam is running and cannot be re entered You will need to wait a few seconds to allow the system to register that the exam can now be re entered 2 Downloading and Running Exams from a USB storage device Through the SecureClient Admin console there is the facility to package up the SecureClient to a USB storage device i e a memory stick so you can then download exams to the USB device travel to another location connecting the USB device to a computer there and run the exams Download SecureClient to a USB Storage Device To do this you ll need a USB storage device and a computer with SecureClient installed amp Important The USB storage device will need to have a minimum of 1GB memory e Plug the USB storage device into the computer and allow it time to be recognised and any necessary drivers installed by the operating system e Run SecureClient as normal and then log in to the SecureClient Admin Console Please enter your exam Keycode OK Preferences e Click the Prepare Memory Stick button 28 e Click to select the correct drive for the USB storage device If you wish to format the storage device too during this process then tick the Format option2. for that exam the Results Summary Results Breakdown and Result Report riita Report summary candidate Breakdown exam Breakdown Results slip Print Alternatively double clicking a candidate will open up the same exam reports pop up From here you can click the Print button to print off the three items Please Note if the exam has been voided the candidate s percentage will be left blank on their report Reports Exam breakdown and Candidate breakdown The Exam breakdown and Candidate breakdown options can be used to look at results information for multiple exams or candidates To select a number of candidates hold down the ctrl key on your PC or laptop and select the candidates whose results you wish to include in your report Then select either the Candidate Breakdown or Exam Breakdown options at the bottom of the screen 21 Taking Exams It is extremely important to ensure Functional Skills exams are uploaded to Skillsfirst on the day they are taken by the learner This ensures that the exam is flagged to be marked If exams are not uploaded within the window they will be marked during the next window causing a significant delay to the learner receiving their results This section covers the process of running exams both with and without an internet connection Testing without an Internet Connection You are able to download a candidate s exam to a local machine or a lapto
3. of the exam being taken e The associated exam dates e The candidates assigned to that exam You can schedule a new exam by entering the above information in the Scheduling Wizard Details of this are shown below To schedule a new examination select the Create Exam button This will launch the exam Scheduling Wizard There are six steps to scheduling an exam Step 1 a Click on the Exam Schedules tab button b Click on the Create Exam button at the bottom of this screen to pop up the Schedule Exam Wizard Step 2 At Select Centre Select Centre Select Qualification amp Exam Set Date Select Ca Select Centre J a Click to highlight your centre making the Next button active at ShillsFirstTest Centre the bottom of the popup and click on Next Step 3 At Select Qualification and Exam a Click to highlight a Qualification making the Exams list active highlight an Exam and then click Next b You can search for qualifications by typing directly into the Select qualification text field The options will vary as you type Select Centre Select Qualification amp Exam Set Date Select Candidates Delivery Review ee eee G o Key Skills AQN Level 2 Key Skills COMMS Level 1 Key Skills COMMS Level 2 Key Skills CT Level 1 Step 4 In the next step of the scheduling wizard you can set the date and time f
4. wizard select the candidates that will sit the examination The table lists candidates that have a Key and Functional Skills registration a To add an individual candidate to the examination list tick the Selected box next to the candidate name The list of candidates may extend over multiple pages To find specific candidates you can use the Search box on the left hand side of the screenshot You are able to search by learner name or candidate reference number Select Centre Select Qualification amp Exam Set Date Select Candidates Delivery Review Search Candidate Ref ULN Furst Name Lart Hame Date of Birth Selected _ Frases Ingham orga L Submit Lice jenkins Oost Li Cohort Tony Lofts TIEI F Li l Richard Newman Le L Helen Komar Oost LJ ian Pearson OVO eit T EET PI A Test O10 Teo LI 791329 Test 1a 1982 Li 991328 Test O4 01 1980 T Local Testing AMEI F O Neal Thorpe owog T Tet Liver Omoigi2 Pete Worrall vig Li The Candidates will require a Keycode for thii exam and an invigilator to unlock it or prt a PIN Please Note Some candidates may be greyed out and unavailable for selection Hovering over the candidate will reveal a tooltip which will explain why that candidate is unavailable There are two possible reasons why a candidate may be unavailable e The candidate has already been scheduled for the exam and has not yet taken it e The candidate has taken all of the
5. Assess interface as shown below You are logged in as Log out You should log out from the SecureAssess system when you ve completed your activities This ensures that no one else can use the system without authorisation should you need to leave your computer unattended To log out of the system click the Log Out button next to your username as shown above Screen layout Most screens in SecureAssess follow the same format There is a main area in the middle of the screen that contains existing data beneath the table of data will be a number of buttons that allow you to perform actions on that screen Ges Skillstirst SecureAssess Candidates Screens with a table of data will also have search options and filters enabling you to control the information that is displayed in the table as shown below Basic searching The basic search is available when you first load a screen and comprises a text entry box for entering your search terms and a Submit button for executing the search Search By Candidate Ref ULN Last Name Centre Name je 903781 gt 903996 Mr As shown in the screenshot above if you hover the mouse pointer over the search box a tooltip will be displayed showing which fields of information in the table you can search on Advanced searching You can access the advanced search filters by clicking the Advanced button on the right hand side of the screen this will expand
6. E Skillsfirst EN hos SecureAssess Secure Client Functional Skills User Guide for IMI Awards Centres V9 January 14 Table of Contents Disclaimer 2 About this Guide 3 Technical Problems 3 Installing SecureClient 4 Using SecureAssess 7 Log In 8 Log Out 9 Searching basic and advanced 9 Candidates 10 Exam Schedules 11 Create new exam schedule a test ina 12 Invigilation ial a d 15 l Set PIN Activate without PIN 17 Pause an Exam Voiding Exams Print Invigilation Pack Results Reporting a Taking Exams Using S tes l ey Teh cao Testing without with an ter ret Cr Instructions for Candidates taking the Exams Downloading and Running exams from a USB storage devic Help and Support 31 Disclaimer Whilst every effort has been made to ensure that the information and content within this user manual is accurate up to date and reliable the information provided is on an as is basis Skillsfirst shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this manual or from the use of the software accompanying it The layout and functionality of the screens in this manual will be consistent with your system About this guide This guide will give you the information you need to schedule deliver and invigilate Skillsfirst Key and Functional Skills exams There are two main parts to the process insta
7. Exam Select Date amp Time Output Options Step 3 a On the next screen of the wizard Candidate you ll be able to select which candidate s you would like to print your invigilation pack for When you re satisfied with the candidates you ve selected click Next b On the final screen of the wizard Output Options you ll be able to ains the select what will be produced in details of your invigilation pack You will be all nan Qualification amp Exam Select Date amp Time Output nos able to tick u n tick the three boxes candidat Please choose the items you require for printing to configure what will be printed es fi E E Rapes schedule d to sit M Invigilation Report w Keycode Slips e Attendance Register the exam at e Invigilation Reports e Keycode Slips 19 the specified time Use this to indicate that candidates were present and verify that all candidates completed the exam under the proper conditions Supervision Report This form allows the invigilator to confirm that the exam was carried out according to awarding organisation regulations It also allows the invigilator to report and detail any disturbances that occurred during the exam Keycode Slip Contains exam information and individual candidate details including the candidates unique exam Keycodes Each candidate should be given their Keycode slip to commence the exa
8. N The default time period for auto voiding in SecureAssess both Local and Central is set to 12 hours Print invigilation pack The facility to print an invigilation pack is available on the Invigilation screen Although it is possible to also do this on the Exam Schedules screen you should bear in mind that if you add any further candidates to the exam or change any other details the invigilation pack will be out of date There are two options when printing an invigilation pack e Select the exam s required and click the Print Invigilation Pack button e Use the Print Invigilation Pack Wizard The instructions for this can be found below Click the Print Invigilation Pack button 18 Step 1 Salerni Qualification amp burm Select iste amp Time Candidete Qipa Opto a First you ll need to select your centre b When you ve selected your centre youll then need to select the relevant qualification that the exam contributes to c Finally you should select the exam that you want to print an invigilation pack for When you re happy with your selections click Next Step 2 a On this screen you should select the date of the exam you want an invigilation pack for The start date shown in the wizard will default to the date of the next scheduled exam When you re satisfied with your date ae Geos and times click Next eiaa oo E Select Qualification amp
9. available test versions please note that this is highly unlikely Step 6 At Delivery and Review you will simply need to select Finish as a The option to Deliver the same exam questions to all candidates will be greyed out 14 b The online box should remain ticked whether testing with or without an internet connection Select Centre Select Qualification amp Exam Set Date Select Candidates Delivery Review Choose No and a separate script will be created for each of the candidates that have been assigned so each will see a different set of questions Alternatively choose Yes for a single script to be created and all the candidates will see the same questions Deliver Exam w Online Offline i Schedule For Invigilate The Candidate s will require a Keycode for this exam and an invigilator to unlock it or set a PIN The wizard will now display a review summary Providing you are happy with the details of the exams select Finish to exit the wizard Delete scheduled exam To delete a scheduled exam select the exam from Exam Schedules screen Select the Delete Exam button You will not be able to perform this action if the exam s status is locked Invigilation growth through learning Use the Invigilation screen to give candidates access to set Invigilation PIN codes and print invigilation packs This screen is automatically refreshed e
10. e exam has been downloaded in advance sat using the SecureClient and is finished but not yet uploaded back to SecureAssess Central The candidate has finished taking the exam The candidate has finished taking the exam and the exam has been voided by a member of staff The exam has been voided by a member of Staff The exam can be downloaded to the Local server A Local Administrator will be needed for this The exam has been downloaded to SecureAssess Local The exam has been downloaded to the SecureClient A four digit pin number that must be entered to enable a candidate to start the exam The Examination which is to be sat at this scheduled time The candidate s personal keycode This uniquely identifies the candidate and the exam they are to take The centre which registered the learner for the examination The name of the qualification with which this exam content is associated Earliest date on which the exam is scheduled 16 to start Earliest time at which the exam is scheduled to start Name of the candidate taking the exam All Key and Functional Skills exams must be invigilated Set PIN As previously stated we would recommend setting a pin code for all exams To set a PIN code select the exam name from the table so that it is highlighted To set a PIN for more than one exam hold down the Ctrl key whilst selecting the exams Select the Set PIN button at the b
11. eClient icon on your desktop Step 1 22 a Enter the exam keycode into the SecureClient keycode screen and click the Download exam to take later link SecureAssess Please enter your exam Keycode Keycode XEYLK7D1 Preferences Surpass b The exam will begin downloading you will be SER See oe ee eee informed when the download is complete as well as the time and date the exam will be available Downloading Exam Info Download Prog ress Your Part A has been successfully downloaded and will be available on Dec 5 2011 12 00AM C Cd LOADING 37 To download multiple exams double click the SecureClient icon on your desktop and click the Show Admin button below the Keycode box please note your screen may look slightly different to this SecureAssess UserName testuser Password Se Ss Log In Powered by BTL Group Lid 2001 2003 All Rights Reserved Seren This will display another login screen where you can enter your username and password to access the SecureClient Admin dashboard the same password you use for SecureAssess 23 Step 1 a Enter your SecureAssess username and password and click Log In SecureAssess Skillstirst growth through jeaming User Name Password ElSurpass Bf Linu ua Sl 1010 Ai Bagh Paces Danen bite if ckollsfiret fsKeeressee cou secures eres Step 2 a Once you ve logged in you sh
12. er htm a When the page loads click on Click File Download Security Warning here to download the SecureClient Installer Do you want to run or save this file mee Name secureclientinstaller msi b This download will then present a File fe Type Windows Installer Package 753KB Download Security Warning dialog It will ask whether you would like to Run or Save the installer fun Save Cancel _ c Click the Run button From btl secureassess co uk D While files from the Intemet can be useful this file type can ry potentially harm your computer if you do not trust the source do not run or save this software What s the risk d Progress bars will be displayed whilst the installer downloads The file size is 20 4 MB Step 2 A security warning will then pop up saying that the publisher could not be verified This is a routine security step to prevent unwanted software installing itself by requiring confirmation from the computer s owner a Click the Run button ooitware Ths file does not have a vald digital signature that weniies tts publisher You should only run software from publishers you trust How can decice what pofara bp run Step 3 You will now see the SecureClient Installation Wizard a Click Next to continue Welcome to the SecureAssess Central SurpassClient SURPASS _ STANDARD Installation Wizard The InstallAware Wizard will
13. f this guide for more information Upload Results 30 Help and support Should you encounter any problems with any aspect of using SecureAssess please contact Skillsfirst via secureassess skillsfirst co uk or 0121 270 5100 Published by Skillsfirst Awards Limited Suite 215 Fort Dunlop Fort Parkway Birmingham B24 9FD Tel 0121 270 5100 Fax 0121 747 4102 Website www skillsfirst co uk 31
14. install SecureAssess Central SurpassClient SURPASS_STANDARD on your computer It is strongly recommended that you exit all Windows programs before running this setup program Unauthorized reproduction or distribution of this program or any portion of it may result in severe advil and criminal penalties and prosecution to the maximum extent possible under law WARNING This program is protected by copyright law and international treaties To continue dick Next Or adaa dick Cancel Step 4 You will now be shown the destination of where the SecureClient application will be installed a Click Next to continue Step 5 The wizard will briefly display progress bars as the system is updated S SecureAssess Central Su pass eee DARD Install l SurpeasClent SURPASS STANDARD This may take several minutes Statue C Users Public SequreAssess Central SurpassOlent SURPASS _STANDARD WU AssessmentDeivery sw Step 7 A final screen confirms that the installation is completed a Click Finish to close the wizard Step 8 You should now see the following icon on the desktop of your PC or laptop Ee SRI bol Tee Using SecureAssess You will use SecureAssess to schedule and manage exams print invigilation packs and access results for onscreen Key and Functional Skills tests This section of the guide will help you to understand and use SecureAssess Essentials This chapter introduce
15. isual impairment A preferences button is available on every screen so the options can be changed at any point however the exam timer will continue to count down Each option text is shown in the style which it represents Candidates should select the option on the list which they find easiest to read Use the Restore Defaults option to set the display back to the default style Confirm Details The candidate is then presented with a dialogue box containing their personal identification details They must confirm their details in order to take the exam The candidate selects Confirm to approve their details and start the assessment They should select Cancel if the details are incorrect View Introduction Page The candidate should read the introduction prior to starting the exam The exam timer does not start to countdown until the Start Assessment button is selected The Introduction button can be selected once the examination has started However the exam timer will continue to count down View Help te i Time Remaining Selecting the Help button will launch a short tutorial which explains the interface to the candidate Time Remaining 00 57 10 This help is also available once the assessment has started However the timer will continue to progress 26 if Help is viewed once the Start Assessment button is selected Answer Questions The candidates a
16. lling the SecureClient testing software and navigating the Secure Assess system to manage the exam process We advise that you familiarise yourself with the information in the guide before installing the SecureClient software Technical problems Should you encounter any problems with any aspect of your installation or with using SecureAssess please contact Skillsfirst via secureassess skillsfirst co uk or 0121 270 5100 Installing SecureClient SecureClient is the system on which a learner sits an exam that has been scheduled This must be installed on all machines that will be used for learner exams We recommend the following system requirements for SecureClient Processor 2 33GHz or faster x86 compatible processor RAM 1GB HDD Space 1GB of free space Video Single display Screen resolution of 1024x768 Graphics card with at least 128MB of memory Operating system Please note that SecureClient does not currently support Windows 8 Windows XP SP3 Windows Vista 32bit Windows 7 32bit or 64bit Internet Browser Internet Explorer 7 or above Adobe Flash Player Adobe Flash Player 10 1 or higher This needs to be the ActiveX version of Flash i e it needs to have been installed from Internet Explorer Bandwidth 512Kbps based on one candidate taking an assessment of 2MB in size downloaded within 30 seconds Step 1 Navigate to the SecureClient web address https skillsfirst btlsurpass co uk secureassess secureclient_install
17. m Once you re happy with your selections click Finish to print the pack What to do in the event of computer system crashing In the event of a candidate s computer crashing or a hardware failure the candidate can move to another computer and enter their Keycode to resume the examination if possible They will resume from the last question they were attempting and all their responses up to that point will be saved This includes any questions the candidate had flagged to revisit Please note that this functionality is only available when sitting tests online lf an examination freezes or if you encounter problems you are unable to resolve contact your organisation s support team or Skillsfirst at secureassess skillsfirst co uk or on 0121 270 5100 Results Use the Results screen to view the candidates exam results and the percentage gained in each exam inspect the details of the exam and study statistical information regarding the question items Last Mame candidate Rel Duration original Result adjusted Result Percent contre Mame Contre Ho Completed Date Casper Camre PRERLC jafara fafa patana The table shows the standard exam information Qualification Exam Name Exam Version Code First Name Surname and Candidate Ref The table also includes Duration Standard time allocated for the exam plus any additional minutes allocated to the candidate For example 60 15 where 60 is
18. m Schedules screen The type of information you are likely to see are explained underneath a SkillsFirst Test Centre Level 1 Application of Number 25 05 2011 25 05 2011 af StallgFirae Test Cantre Key Skills AON Level 2 Level 2 Application of Number 25 05 2011 25 05 2011 Key Skills AON Level 1 af ShillsFirst Test Centre Key Skills AON Level 2 Lewel 2 Application of Number 25 05 2011 25 05 2011 i Alternatively you can select to view the table by candidate rather than by session use the radio buttons at the bottom of the screen to switch between the two views Group by session Show each candidate Key ValidExam amp Invalid Exam The Key or Functional Skills qualification which this examination leads to The first day on which the exam has been scheduled to take place as set during the scheduling process The number of candidates currently scheduled to take this exam The centre user who scheduled the exam 11 e Locked Exam cannot be edited since a candidate may have started taking the exam You can still view the details of a locked exam Invigilated This status will show that the exam is to be invigilated as all Key and Functional Skills exams require an invigilator to be present Create new exam schedule a test Scheduled exams are defined in terms of e The centre at which the exam will take place e The qualification to which the exam leads e The name
19. or the examination You can input one date or extend the range to give you more flexibility around test dates a To schedule the date on which ee you d like the exam to be taken Start Date 26 05 2011 i May 2011 a select the calendar icon next to the lt O Start Date field and choose the al Muhipla day cr Sa ter 6 appropriate date on the calendar b If you d like to schedule the exam so Nota The scart amp and timai that it can be taken across a longer Ba ee e period of time select the Multiple 22 23 24 25 J 7 28 Day Exam tick box This will reveal This exam is available to bes 29 30 31 an end date field option Start Time co For Key and Functional Skills exams we would recommend that you set a multiple day sitting This will give you more flexibility and will reduce the likelihood of having to re schedule tests You can schedule 7 tests up to 6 weeks in advance Start Date 26 05 2011 54 c You may wish to set the times C Multiple day exam during which the exam can be taken in the Start time and End Time fields However we would recommend that you do not adjust this from the default setting as this allows you to test at anytime during the day 13 d Click Next once you have set the This exam is available to be scheduled between 00 00 and 23 59 date and time Start Time hi End Time Step 5 In the next step of the scheduling
20. ottom of the page A dialogue box will appear with an automatically generated PIN You can then click the Close button to return to the Invigilation screen Set PIN The following PIN has been set 2v5f9a7c aem The new PIN will now appear in the PIN column of the Invigilate table Activate exam without PIN If you forget to set a PIN it is still possible to activate an exam after the candidate has entered their Keycode In the Invigilation tab within SecureAssess select the exam from the table so that it is highlighted and click on the Activate button You will then need to return to SecureClient and enter the candidate s Keycode again Please note that this is only available if the candidate is sitting the exam online 17 Pause an exam To pause an exam select the exam from the table and then select the Pause button To resume a paused exam select the exam from the table and then select the Resume button Void exam To void an exam select the exam in the main table and select Void You will be required to enter a reason for the void in the field provided Auto voiding Exams that are started but never submitted will be automatically voided after the scheduled exam window has closed Exams which will be automatically voided after the scheduled exam window has closed are those that are e Locked for invigilation e Delivered to the candidate e Paused e Locked by a PI
21. ould click the Download Exams button located towards the bottom of the screen b You will then have access to the SecureAssess Central Invigilate screen c You can now select the exams you need to download Select one or more exams from the table the selected exams are highlighted in blue d Click the Download button os ee BP occa ly me amr age it t Ge I sb Sie FM oom meme ee Come ee le EE 07 12 2009 00 00 00 22 5900 Sophie Branoheld 07 12 2009 C0000 23 9900 Sophie Aransfeld 07 12009 00 00 00 24139 06 ref ain 23 59 00 You will be shown a pop up when the download of the exams begins If you click Close Download Window the pop up will disappear and the Invigilate window will also close so you can view the download status of the exams in the SecureClient dashboard which will be displayed In the table of downloading exams on the SecureClient dashboard the status for each one will indicate if each exam is downloading or is ready The exams should only take a few seconds to download When downloaded successfully a R will appear 24 In order to download exams to a local computer they will need to have a PIN number set on them see page 18 of this guide If no PIN number is set on any exams you are trying to download a pop up will be displayed asking you to set a PIN number If this pop up is displayed you can either enter a PIN n
22. p for example in advance of the exam being taken This includes all question items and summary screens Once exams have been downloaded to a machine you can disconnect it from the internet and have candidates sit downloaded exams on that machine without an internet connection Once exams have been completed the invigilator can upload the exams back to SecureAssess Central once an internet connection is present again by opening SecureClient clicking the show admin button logging in and selecting the Upload Results button Please note In order to access these features for SecureClient Advance Caching you ll need to have Invigilate and SecureClient Admin Console permissions Testing with a live internet connection When testing with a live internet connection please be advised that exams aren t always sent back to the main server automatically after the exam has been completed Ensure you have a strong Wi Fi connection and select the show admin tab in SecureClient If you see any exams in this window select the exam and then select the upload results button Please be advised that we always recommend checking the Show admin tab after exams have been completed to ensure no exams are waiting to be uploaded back to the main server Downloading Exams Please note to download exams onto your laptop you will need to have an internet connection To download a single exam firstly double click the Secur
23. re established To do this open SecureClient select the show admin button highlight the exams you need to upload and select upload results These results should appear within Secure Assess within a minute or so Please note Results which have been taken offline need to be uploaded during the exam window set during the scheduling process Testing with an internet connection or when tests have been downloaded This section of the guide describes the system from the invigilator and candidate s perspective 20 A candidate takes an exam by following these steps Run the SecureClient application which will have been installed on the PC Enter the Keycode Confirm personal details The Invigilator enters the secure PIN code View the exam introduction page Answer questions Finish and submit exam O ae oe a Enter Keycode Start by opening the Secure Client application installed on the PC or laptop In the Keycode entry screen the candidate enters their unique Keycode and selects Ok to start the exam The Invigilator will need to be enter their PIN code before the exam can start If a PIN has not been set the invigilator will be required to Activate the exam using the secureAssess Invigilation screen see page 18 Preferences Candidates can select the Preferences button to change the exam s colour settings The different options are designed to improve accessibility for candidates with a v
24. re presented with a screen which allows them to answer each question and navigate 5 Fut the Following fruit inte alphabetical order their way through the exam The Next and Back buttons can be used to navigate between questions The candidate can also click directly on a question button to jump to that question The navigation buttons will indicate how many of the questions have been attempted The Flag button can be used to highlight questions which the candidate wants to go back to before submitting the exam To flag a question they should select the question and then select the Flag button The candidate will receive periodic notification stating how many minutes they have remaining The notification will occur when there are 30 15 and 5 minutes remaining Submit Exam When the candidate has finished the exam they should select the Finish button The system will then display a request to confirm that they wish to finish the exam They will also receive a warning if there are any items that have not been attempted but have been flagged Loss of Internet Connection Error 999 SecureAssess Online relies on a live internet connection in order to deliver the assessment If this connection is lost during the assessment you will see an error as shown below If this happens it is recommended that the browser window Is closed and the Keycode is re entered on the login screen Any answers
25. s the aspects of the system to which all levels of user have access Read this chapter for information and guidance on e Login user name and passwords e Basic and advanced searching e Scheduling tests e Invigilation Login requirements SecureAssess supports the following web browsers e Internet Explorer 7 8 or 9 e Mozilla Firefox 3 4 or 6 e Google Chrome You will also need to have Flash Player Version 10 or above installed on your computer Most computers will already have this The system will warn you if you try to log on without the Flash Player To download the Flash Player go to www adobe com go getflashplayer Follow the instructions within their website Please note All navigation and actions should be performed using the buttons within the SecureAssess interface not the buttons of the web browser Using the browser s Back Forward or Refresh buttons will return you to the login screen This may result in the loss of data Username and password To request a unique username and password you will need to email fssupport imiawards org uk You will receive this information via e mail Should you forget your username or password please contact fssupport imiawards org uk Log in Use this link https skillsfirst btlsurpass co uk secureassess SecureAssess html and you will be able to type in your login details f the new window does not open you may have pop ups blocked Allow the pop up
26. t Admin Console and download exams in the normal way see the Advance Caching section of this guide for more information except they will automatically be downloaded to the USB device Once you ve successfully downloaded exams to the device exit SecureClient and unplug the device Download Exams e Running Exams from the USB Storage Device e Now you can use the USB with SecureClient files and downloaded exams to run exams ina fully offline mode e Insert the USB storage device into a computer e The SecureClient should automatically run If it doesn t you can manually start it by browsing the USB device in a file explorer and running the SecureClientInitialRun exe file located in the device s root directory Please enter your exam Keycode Keycode OK Show Admin gt Preferences Enter the keycode for the exam as normal to access it you may also need to enter a PIN depending on the exam settings All responses will be stored on the USB device 29 Uploading Exams from the USB storage Device e Insert the USB storage device into a computer that is connected to the internet e The SecureClient should automatically run If it doesn t you can manually start it by browsing the USB device in a file explorer and running the SecureClientInitialRun exe file located in the device s root directory e Now you can log in to the Show Admin Console and upload the exams as you normally would see the Advance Download section o
27. the searching area and display any advanced searching options ee Skillsfirst SecureAssess You are le l one T Uvery Candidates Cohorts i Fram Schedules tovigila om Keycodes Hosatte Py Profits i Search Centre Name Last Nama Candidate Ref WLM Qualification i Vf lf ATED A Catin f aimh Contes D Eactmach E Contains GQ Exact maich E Contuine Exact metch Key Skila COMMS Larval i Eey Shilla CMG Lavil 2 F Select Deiedect All Candidates RR Skillsfirst SecureAssess growth through learning Candidates are learners who have been registered for a Key or Functional Skills qualification with Skillsfirst All candidates are given a Candidate Ref which is the same as their Skillsfirst learner number You can use the Centre Candidate Management table to view existing candidate details j 903761 A 4 SlollsFirst Test Censre jb 703996 Mr A ShallaFirst Test Centre fF 202831 z A Stalls First Tast Contre jb 909782 A 6 Skolls First Test Cemre EE B B Skills First Test Centre 10 Exam schedules Y Skillsfirst SecureAssess growth through leaming The Exam Schedules table lists all the exams that are currently scheduled It gives information about the exam such as its name start date number of candidates and status Use this section to schedule new exams or edit the details of existing exams You can also delete exams from this section Below is a view of the Exa
28. the standard time allowance please refer to Skillsfirst reasonable adjustments and special considerations policies Current Result Result achieved by the candidate based on the original pass mark Includes Pass Fail and Close Close exams are currently Fails where the results are within a few percentage of a Pass Percentage Percentage mark achieved by this candidate Centre Name The centre which registered the learner for the examination 20 Centre Number The centre number of the centre which registered the learner for the examination Completed Date on which the exam was completed The table may continue over several pages Access the subsequent pages by using the back and forward buttons in the bottom left hand corner of the screen Search As before you can filter the information on the screen by using the search options Search by a basic mode to return exams from specific candidates or by advanced mode to return exams of one result type Refresh The information in the Results Release table is updated regularly Select Refresh to ensure that the information you are viewing is up to date Print Use the print button to print the details of the exams currently on view in the table Candidate Reports To print a single candidate report select a candidate then click the Candidate Report button This will open an exam reports pop up window containing all of the information available
29. to access and log in again a Type in your username and password and select the Login button b Your web browser will then display the home page for SecureAssess c Across the top of the screen you will see a SecureAssess series of tabs including the home page a ee pC The number of tabs available to you will Ge Skills Isl depend on the user role you have been a growth through kaming given Use the tabs to access different areas of the system ser Mane Password ElSurpass SG LGreum Ge 2000 1010 al Behe Pacer oe Danen kites tkis ti o eeure EE eu SSeS Sees Please note After a period of inactivity your session will be timed out for security reasons When this happens you will be presented with a security message prompting you to either log back in or to log out l To maintain security following a period of e To log back in simply re enter your password and inactivity the system has locked click the Log In button This will return you to the same screen that you were in before your user session timed out e f you wish to log out completely click the Log Out Password button Please re enter your password to log in Log out Guidance on the SecureAssess environment Below you will find some general information on using the SecureAssess system When you are logged into the system your username will be displayed with a padlock icon next to it at the top of the Secure
30. to enable this If the device doesn t need formatting then leave this option unticked e Click OK to proceed with the process Click Cancel to exit without copying anything to the device e f you have chosen to format the storage device a warning will be displayed Click OK to continue or Cancel to exit without formatting copying anything to the device This SecureClient then transfers all files required to run the SecureClient to the USB storage device This includes any exam information for exams which have already been downloaded to be taken in advance It also includes the installer for the SQL Compact Framework which must be installed on any machine on which SecureClient needs to run After the memory stick has been prepared you can remove it and close the SecureClient Downloading Exams to a Prepared USB Storage Device e Insert the USB storage device into a computer that is connected to the internet e The SecureClient should automatically run If it doesn t you can manually start it by browsing the USB device in a file explorer and running the SecureClientInitialRun exe file located in the device s root directory cs SECUTECTIENTCOTE AMISEralizers an UJ7IZ7ZUIL ITZ APPICAation EENS ZO4 KB Be SecureClientinitialRun 09 12 2011 15 26 Application 81 KB ee ae ee ee ee ee T ANAMANTA aenn RIFT Fi coWwr e The SecureClient will then run its usual diagnostic test and then you can log in to the SecureClien
31. umber which will be applied to all exams you re downloading or you can click Cancel and manually assign PIN numbers to exams in the Invigilate screen Trouble with downloading tests When downloading tests using a wi fi internet connection or dongle you may find that the tests do not download This problem can be addressed by changing some of the Secure Assess settings To do this you need to Right click on the Secure Client shortcut on your desktop Open file location Find Surpass Secure Client exe config and open it with Notepad Scroll down just past half way until you find a section that looks like lt START connection checks settings gt lt add key TIME_TO_WAIT_ FOR_CONNECTION_CHECK_IN_MILLISECONDS value 15000 gt lt add key CONNECTION_CHECK_NUMBER_OF_RETRIES value 1 gt lt add key CONNECTION_CHECK_DEFAULT_ TIMEOUT value 1000 gt lt END connection checks settings gt Change the highlighted values to 9 and 9000 respectively and save the file This change means that Secure Assess will allow 9 retries before it fails to download and gives it 9 seconds before it times out Some versions of Windows may have different menu options If you have problems viewing or changing these settings please contact Skillsfirst 0121 270 5100 Uploading Results after Exams lf exams have been taken remotely offline they will need to be uploaded into SecureAssess once an internet connection has been
32. very fifteen seconds providing there is a change to the data AR Skillsfirst SecureAssess Invigilated exams can be activated by either e A PIN code being set which will be entered by the invigilator to enable the candidate to start the exam We would recommend that you always set PIN codes when scheduling tests as this will save you time on the day of the test e An invigilator using the Activate button Both options require the candidate to enter their unique exam Keycode The Invigilate screen shows the following information 15 Exam State e Locked e Locked for Invigilator e Locked by PIN e Ready e In Progress e Paused e Awaiting Upload e Finished e Finished voided e Voided e Ready for download e Downloaded to Local e Downloaded to SecureClient PIN Exam Name Keycode Centre Name Qualification Start Date Each exam will be in one of the following states Exam content is being prepared the exam cannot be started This process should only take a few moments The candidate has entered their keycode and is waiting for the Invigilator to activate an exam The exam cannot be started until the invigilators four digit pin has been entered Note the candidate must still first enter their keycode The exam is ready to be taken by the candidate The exam is currently being taken by the candidate The exam has been paused by the invigilator Th
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