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B-SA4TP SERIES

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1. E Bar codes 2345678903 ODE39 Standard 012345678905 M WL N13 EAN13 AUN 0 0795 7 480 Jim 12 123456 2311456786 EAN13 5 dig CODE128 ML AWA UPC E 2 itm L Iu AB 123 i i iliy 58 245 w A 12345167890 6789 EA4 3 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION E01 33048 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont UPC A 5 digits 0 Ua TL Industrial 2 of 5 TH Customer bar code TA a a miii 6789 KIX Code U UTUA OO OTU E RSS 14 RSS 14 Stacked Omnidirectional Data Matrix UCC EAN128 00 0 00 POSTNET hallahhallanlhdnhh 17457 9 74015906 7 Customer bar code of high priority LANL heneil RM4SCC it eh MM RSS 14 Stacked aT
2. B SA4TP SERIES Oats meow EEEL Waste Recycling information for users Following information is only for EU member states The use of the crossed out wheeled bin symbol indicates that this product may not be treated as general household waste es By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product Safety Summary ENGLISH VERSION EO1 33048 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorised TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the A symbol The symbol on the left indicates a general caution This symbol indicates
3. The DHCP client is being initialized ial ial INITIALIZING When the DHCP function is enabled The printer did not succeed in writing data 24 RFID WRITE ERROR ie an RFID tag after having retried for a specified times 25 IRFID ERROR The printer cannot communicate with the Yes RFID module NOTE When an error message listed above appears on the LCD message display please refer to Section 5 TROUBLESHOOTING for solution EA1 2 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33048 APPENDIX 1 MESSAGES AND LEDS NOTE Description of Command Error e If a command error is found in a command received 16 bytes of the command error starting from the command code will be displayed However LF and NUL will not be displayed Example 1 ESC T20 G30 LF NUL Command error The following message appears T20G30 B SA4T VI1 0A Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears XR 0200 0300 045 B SA4T V1 0A Example 3 ESC PC001 OAOO 0300 2 2 A 00 B LF NUL Command error The following message appears PCOO1 0A00 0300 B SA4T V1 0A e When the error command is shown 3FH appears for codes other than codes 20H to 7FH and AOH to DFH e For details please refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM EA1 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33048 APPENDIX 2 INTERFACE
4. is displayed press the PAUSE key until the target sensor type is displayed lt 3 gt ADJUST SET THRESHOLD lt Rs1 0v Black Mark Sensor PAUSE lt 3 gt ADJUST SET F THRESHOLD lt T gt 1 4V a a 4 Set a threshold voltage calculated in Sensor Adjustment Menu by using the FEED or RESTART key as shown below Threshold voltage Midpoint between voltage at a print area and voltage at a gap black mark Black Mark Sensor Feed Gap Sensor THRESHOLD lt R gt 4 0V THRESHOLD lt T gt 4 0V THRESHOLD lt R gt 3 9V RESTART THRESHOLD lt T gt 3 9V THRESHOLD lt R3 gt 3 8V THRESHOLD lt T gt 3 8V THRESHOLD lt R3 gt 0 1V FEED THRESHOLD lt T gt 0 1V THRESHOLD lt R gt 0 0V THRESHOLD lt T gt 0 0V 5 After choosing a threshold voltage press the PAUSE key 6 To check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry E2 65 3 ON LINE OPERATION ENGLISH VERSION E01 33048 3 1 Operation Panel 3 ON LINE OPERATION 3 1 Operation Panel NOTES I Flashes only when the Ribbon Near End Detection function is selected Use the RESTART key to resume printing after a pause or after clearing an error This chapter describes usage of the keys on the Operation Panel in On Line mode When the printer is in On Line mode and connected to a host computer the normal operation of pri
5. PAUSE keys turn on the printer lt I gt DIAG Vx x This menu is used to check and print the printer A system information and maintenance counter FEED RESTART status lt 2 gt PARAMETER SET A lt 2 gt PARAMETER SET This menu is used to set the printer parameters FESR RESTART lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a 4 print start position cut position etc FEED RESTARTI lt 4 gt TEST PRINT This menu is used to perform print tests A FEED RESTART lt S5 gt SENSOR ADJ This menu is used to check the sensor statuses and adjust each sensor FEED RESTART Y lt 6 gt RAM CLEAR lt 6 gt RAM CLEAR This menu is used to perform a RAM clear FEED 4 DO NOT USE this menu RESTART lt 7 gt IP ADDRESS This menu is used to set an IP address F i D RESTARTI lt 8 gt BASIC This menu is used to enable the printer to use FEED A Basic program R ESTART lt 9 gt FOR FACTORY lt 9 gt FOR FACTORY This menu is intended for an in process A inspection Do not use this menu LT RESTART E2 24 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 7 3 IP Address Setting A this RE how to set eae aS 7 o sa irst you need to access the system Mode tor system administrators TCP IP Cont 1 While holding down the FEED and PAUSE keys turn on the printer Sil GO el lt 1 gt DIAG 2 When lt 1 gt RESET appear
6. 203 dpi 11 8 dots mm 300 dpi Printing method Thermal transfer or Thermal direct Printing speed 50 8 mm sec 2 inches sec 101 6 mm sec 4 inches sec 152 4 mm sec 6 inches sec Available media Thermal direct 25 0 mm to 118 0 mm 1 inch to 4 6 inches width including Thermal transfer 25 0 mm to 114 0 mm 1 inch to 4 5 inches backing paper Maximum effective print width 104 0 mm 4 1 inches 105 7 mm 4 2 inches Issue mode Batch Strip option and Cut option LCD Message display 16 characters x 2 lines E6 1 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33048 6 PRINTER SPECIFICATIONS Item nal B SA4TP GS12 QM B SA4TP TS12 QM Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2 digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RM4SCC ROYAL MAIL 4STATE CUSTOMER CODE RSS14 Available two dimensional code Data Matrix PDF417 QR code Maxi Code Micro PDF417 CP Code Available font Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Parallel interface Centronics Bidirectional 1284
7. Conforming to V2 0 Full speed Control transfer Bulk transfer Full speed 12M bps Printer class Status with the receive buffer free space information 1 Self power Type B IEEE802 3 10BASE T 100BASE TX 1 RJ 45 Link LED Activity LED LED Status LAN status wan 10Mbps link or 100Mbps link is detected No link is detected Communication cannot be made while the Link LED is off Activity Communicating a JOBASE T UTP category 3 or category 5 1OOBASE TX UTP category 5 Segment length Max 100 m 1 For IP address setting refer to Section 2 7 3 IP Address Setting TCP IP 2 When a generally used twisted pair Ethernet TPE or UTP cable is used a communication error may occur depending on your operating environment twisted pair cable In such case you may be requested to use a shielded EA2 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33048 APPENDIX 2 INTERFACE E Serial interface Option Type RS 232C Communication mode Full duplex Transmission speed 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 115200 bps Synchronization Start stop synchronization Start bit 1 bit Stop bit 1 bit 2 bit Data length 7 bit 8 bit Parity None EVEN ODD Error detection Parity error Framing error Overrun error Protocol Unprocedure communication Data input code ASCII code European character 8 bit code graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive
8. the status monitor and properties settings Windows 95 98 ME 1 2 3 4 Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer driver icon is deleted restart your host computer Windows NT4 0 1 2 3 4 5 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer driver icon is deleted restart your host computer Windows 2000 XP 1 2 3 4 5 6 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer icon is deleted select Server Properties from File menu of the Printers folder Select the printer drive
9. APPENDIX 2 INTERFACE NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings Keep as short as possible Should not be bundled tightly with power cords Should not be tied to power line conduits A parallel interface cable to be used should conform to IEEE 1284 E Parallel interface Centronics Mode Conforming to IEEE1284 Compatible mode SPP mode Nibble mode Data input method 8 bit parallel Control signal Busy PtrBusy nDataAvail nSelectin IEEE1284 lt Active Data input code ASCII code European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer IM byte EA2 1 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33048 APPENDIX 2 INTERFACE Connector PIN Signal No SPP Mode Nibble Mode HostClk AckDataReg Xflag O TWISTED PAIR GND PIN31 TWISTED PAIR GND PIN31 IEEE1284 B Connector EA2 2 APPENDIX 2 INTERFACE E USB interface Standard Transfer type Transfer rate Class Control mode Number of ports Power source Connector E LAN Standard Number of ports Connector LED status Link LED Green Activity LED Orange LAN cable Cable length NOTES ENGLISH VERSION E01 33048 APPENDIX 2 INTERFACE
10. CAUTION Be careful not touch the Print Head Element when opening the Top Cover Failure to do this may cause missing dots by Static electricity or other print quality problems Wf n Holder Supply side NOTE When replacing the ribbon leave Ribbo the printer power on Then press the RESTART key to restart an operation Fit the protrusion into the notch E2 11 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 4 Loading the Ribbon 2 4 Loading the Ribbon 3 Lower the Top Cover to its 45 angle open position While pushing Co nt the Top Cover Stopper raise the Top Cover again This will fix the Top Cover Top Cover Top Cover Stopper 4 Open the Ribbon Cover Ribbon Cover 5 Fit the ribbon take up core into the Ribbon Holder Take up side aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper Ribbon Holder Take up side NOTES 6 Turn the ribbon take up core in the direction indicated by the arrow to Be sure to remove any slack in remove any slack the ribbon when printing Printing with a wrinkled ribbon will lower the print quality When a ribbon end is detected RIBBON ERROR message will appear on the display and the ERROR LED will illuminate When disposing of the ribbons please follow the local rules For the specification of available ribbon refer to Section 7 2 Ribbon E2 12 2 PRINTER SETUP ENGLISH
11. Head Cleaner or a cotton swab or soft cloth slightly moistened with absolute ethyl alcohol X Print Head A Cleaner j 2 p Print Head Element E4 1 4 MAINTENANCE 4 1 1 Print Head Platen Sensors Cont 4 1 2 Covers and Panels CAUTION DO NOT POUR WATER directly onto the printer DO NOT APPLY cleaner or detergent directly onto any cover or panel NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolour loose their shape or develop structural weakness ENGLISH VERSION E01 33048 4 1 Cleaning 5 Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl alcohol Remove dust or foreign substances from the internal part of the printer 6 Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft cloth 7 Wipe the media path Dumper Roller Feed Gap Sensor Black Mark Sensor Platen Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution E4 2 4 MAINTENANCE ENGLISH VERSION EO1 33048 4 1 Cleaning 4 1 3 Optional Cutter Module 1 Open the Front Cover 2 Loosen the Set Screw of the Cutter Unit to open it 3 Remove jammed media if any Cutter Unit Set Screw Cutter Unit 4 Clean the inside of the Cutter Blade with a cotton swab moistened with abso
12. ON LINE LED Green is illuminated To turn OFF the printer power turn the Power Switch to the O side position E2 15 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 7 Setting an Operating Depending on the settings of your host computer or an interface to be i used it may be necessary to change the printer parameter settings Environment Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment NOTE Incorrect settings can cause the printer to function erroneously If you have any problems with the parameter settings please contact your nearest TOSHIBA TEC service representative ON LINE For the settings this manual does not cover please contact your nearest PNUNE o TOSHIBA TEC service representative or refer to the B SA4T Series Key Operation Specification stored in the CD ROM PAUSE pe The System Mode consists of the following menus Hold down RESTART for 3 sec lt I gt RESET This menu is used to clear print data sent from a PC and return the printer to an idle state Refer to Section 3 3 Reset RESTART FEED lt 2 gt PARAMETER SET FEED RESTART lt 2 gt PARAMETER SET This menu is used to set the printer parameters lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a print start position cut position etc Refer to Section 2 10 Pos
13. RSS Limited RSS Expanded PDF 417 Micro PDF417 he Hel EA4 4 APPENDIX 5 GLOSSARIES APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the specified number of media has been printed Black mark A mark printed on the media so that the printer can maintain a constant print position by detecting this mark Black mark sensor A reflective sensor which detects the difference of potential between a black mark and print area to find the print start position Cut mode One of the printer modes of operation where an optional cutter module is installed to automatically cut media from the media roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed Cutter module A device used to cut the media DHCP Dynamic Host Configuration Protocol A communications protocol which lets a network administrator temporarily assign an IP address to a computer plugged into a different place in the net
14. Series Key Operation Specification 2 7 2 Parameter Setting lt 2 gt PARAMETER SET While lt 2 gt PARAMETER SET is displayed on the LCD Message Display press the PAUSE key to enter the Parameter Setting Mode E2 17 2 PRINTER SETUP 2 2 Parameter Setting Cont ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment The Parameter Setting Mode contains sub menus for selecting a language and setting the communication parameters Each time the PAUSE key is pressed the sub menus are displayed sequentially lt 2 gt PARAMETER SET PAUSE PAUSE t lt 2 gt PARAMETER SET Data Length selection DATA LENG 8bits PAUSE lt 2 gt PARAMETER SET Stop Bit selection STOP BIT 1bit PAUSE PAUSE lt 2 gt PARAMETER SET Flow Control selection XON READY AUTO PAUSE lt 2 gt PARAMETER SET LCD ENGLISH LCD Message Language selection PAUSE lt 2 gt PARAMETER SET ACK BUSY timing selection ACK BUSY TYPE1 PAUSE lt 2 gt PARAMETER SET WEB PRINTER OFF WEB Printer Function selection PAUSE lt 2 gt PARAMETER SET Plug amp Play selection PLUG amp PLAY OFF PAUSE K E2 18 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 2 Parameter Setting Cont WE Serial RS 232C Interface The following parameters of the RS 232C interface can be set oe Baud rate ommunications Port rope
15. VERSION EO1 33048 2 4 Loading the Ribbon 2 4 Loading the Ribbon 7 Close the Ribbon Cover until it clicks Cont Be sure to close the Ribbon Cover before closing the Top Cover It is dangerous to close Ribbon Cover the Top Cover with the Ribbon Cover opened as the Ribbon Cover slams shut Top Cover 8 Gently close the Top Cover until it clicks E2 13 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 5 Connecting the Printer to Your Host Computer 2 5 Connecting the The Banie paragrap s n how to ra your host cee to the printer and will also show how to make cable connections to other Printer to Your Host devices Depending on the system configuration you use to print labels Computer there are 5 possibilities for connecting the printer to your host computer These are NOTE e A parallel cable connection between the printer s standard parallel When using the USB interface fix connector and your host computer s parallel port LPT the USB Interface Cable to the printer back with the supplied e An Ethernet connection using the standard LAN board Cable Clamp and the SMW 3x amp screw e A USB cable connection between the printer s standard USB connector and your host computer s USB port Conforming to USB 2 0 Full Speed e A serial cable connection between the printer s optional RS 232C serial connector and one of your host computer s COM ports lt Option gt e Wireless LAN using an optional
16. Wireless LAN board lt Option gt For details of each interface refer to APPENDIX 2 After connecting the necessary interface cables set an operating environment of the printer Refer to Section 2 7 2 Parameter Setting SMW 3x8 Cable Clamp The diagram below shows all the possible cable connections to the current version of the printer Serial Interface Connector Option Wireless LAN Interface Board Option Parallel Interface Connector Centronics i USB Interface Connector g _ LAN Interface Connector tf Power Inlet E2 14 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 6 Turning the Printer ON 2 6 Tu rning the Printer When the printer is connected to your host computer it is good practice to ON turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer 1 To turn ON the printer power press the Power Switch as shown in the diagram below Note that is the power ON side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the Power Cord to turn the printer On Off may cause fire an electric shock or damage to the printer Power Switch NOTES If a message other than ON O LINE appears on the display or po ams the ERROR LED Red is illuminated go to Section 5 1 2 Check that the ON LINE message appears in the LCD Message Error Messages a Display and that the
17. a aO Smear less ribbon wax resin ribbon Scratch solvent resistance ribbon O O Good match 7 4 Care Handling of Media and Ribbon CAUTION Be sure to carefully review and understand the Supply Manual Use only media and ribbons that meet specified requirements Use of non specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality All media and ribbons should be handled with care to avoid any damage to the media ribbons or printer Read the guidelines in this section carefully e Do not store the media or ribbon for longer than the manufacturer s recommended shelf life e Store media rolls on the flat end Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have specifications which exceed Na 800 ppm K 250 ppm and CT 500 ppm e Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain ha
18. black mark respectively At this time write down the midpoint between both A voltages This value is used later for a threshold setting Example Print area 4 8V Black mark 2 4V Midpoint 3 6V l NOTES Voltage at a print area When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mistake Confirm that there is at least 0 7V difference between the two values Midpoint Threshold voltage If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type Make sure that the Top Cover is closed when measuring the voltages E2 62 2 PRINTER SETUP 2 11 Threshold Setting Cont lt 5 gt SENSOR ADJ REFLECT 3 5V lt 5 gt SENSOR ADJ REFLECT 4 8V lt 5 gt SENSOR ADJ TRANS 2 4V Voltage at a label gap l Midpoint Threshold voltage Voltage at a print area lt 5 gt SENSOR ADJ TRANS 2 4V lt 5 gt SENSOR ADJ PEJRO 1V T4 8V ENGLISH VERSION E01 33048 2 11 Threshold Setting 3 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Black Mark Sensor 4 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 A real time voltage being detected by the Feed Gap Sensor is displayed E When using
19. flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper Print speed The speed at which printing occurs This speed is expressed in units of ips inches per second Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image is called a pixel As the resolution becomes higher the number of pixels increased resulting in more detailed image RFID Radio Frequency Identification A method of automatically identifying people or objects using radio waves In case of the B SX series the RFID module writes digital information to an RFID tag mounted inside labels or tag paper while the printer is printing data on them The RFID tag is a microchip attached to an antenna The microchip holds data and the antenna enables the tag to send and receive data Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Strip mode One of the printer modes of operation where an optional strip module is installed to separate printed labels from the backing paper one by one Strip module A device used to remove labels from the backing paper EA5 2 ENGLISH VERSION E01 33048 APPENDIX 5 GLOSSARIES Supply Media and ribbon Tag A type of media with
20. mm Use of the tag paper of 25 mm to 50 mm in width and 171 um to 263 um in thickness may shorten the platen life When using a label stock in cut mode be sure to cut the gaps Cutting labels will cause the glue to stick to the cutter which may affect the cutter performance and shorten the cutter life To tear off printed media in batch issue easier set the Auto Forward Wait function FORWARD WAIT parameter to ON in the system mode When this function is effective the printer stops feeding the printed media past the strip shaft In case of a label stock however if a next label is issued without tearing off the printed label the label may peel while it is fed backward causing a printer failure 7 1 2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media The Transmissive Sensor detects a gap between labels as illustrated below lt Label gt 7 Area to be detected Centre of media Sensor position Print side Label Min 2 0 mm nk Gap Label Min 12 mm Modis feed direction Sensor is movable within this range lt Tag paper with square holes gt Cone d neda Sensor position Min 2 0 mot Print side Square holes Round holes are not acceptable Media feed direction Round hole Sensor is movable Min 2 5mm within this range E7 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33048 7 1 Media
21. no adhesive Usually tags are made of cardboard or other durable material Thermal direct printing A printing method using no ribbon but thermal media which reacts to heat The thermal print head heats the thermal media directly causing print image to be printed on the media Thermal print head A print head using thermal transfer or thermal direct printing method Thermal transfer printing A printing method that the thermal print head heats an ink or resin coating on the ribbon against the media causing the ink resin to transfer onto the media Threshold setting A sensor setting operation to have the printer maintain a constant print position of pre printed media USB Universal Serial Bus An interface that is used to connect peripherals such as a printer keyboard mouse The USB allows disconnection of a USB device without turning off the power Web printer The web printer function allows you to browse the printer status on the PC issue media check or change the settings or download the firmware to the printer For details refer to the Network Specification INDEX INDEX A Automatic threshold setting 2 1 2 59 B Backing paper 2 9 2 54 7 1 Bar code 6 2 A4 3 A5 1 Batch mode 2 8 7 1 A5 1 Black mark 2 7 7 1 7 3 A5 1 Black mark length 7 1 Black mark sensor 2 7 2 51 2 62 4 2 A5 1 C Centronics 1 3 2 14 2 22 6 2 A2 1 Cut mode 2 10 7 1 A5 1 Cut position 2 53 7 1 Cutter modul
22. of the front of the printer and adjust the Media Guides to the media width This will automatically centre the media Media Guide 10 Lower the Upper Sensor Ass y until the Upper Sensor Lever clicks into position y l x Upper Sensor Upper Sensor Lever Ass y a e E2 5 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media Cont NOTE Be sure to align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor Failure to do this cause a paper jam error 11 After loading the media it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing Setting the Feed Gap Sensor position When using a label stock without black marks the Feed Gap Sensor is used to detect a print start position 1 2 3 4 Push the Upper Sensor Lever inside and open the Upper Sensor Ass y Slide the Lower Sensor Tab with your finger to move the Feed Gap Sensor so that the Feed Gap Sensor is positioned at the centre of the labels O indicates the position of the Feed Gap Sensor It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab Pinhole Feed Gap Sensor Lower Sensor Tab Lower the Upper Sensor Ass y until the Upper Sensor L
23. one that meets each country s safety standard For details refer to APPENDIX 3 When unpacking the printer please make sure all the following accessories are supplied with the printer LJ Start up CD ROM 1 pc lt Contents gt e Bar code print application Bartender ultra lite No 4 e Windows Driver e Owner s Manual e Specifications Programming Key operation etc e Product information Catalogue L Supply Loading Instructions LI Safety Precautions Doc No EO2 33017 Doc No EO2 33016 L Quality Control Report I Warranty Disclaimer Sheet 1 sheet 1 sheet L Cable Clamp 1 pc O SMW 3x8 Screw 1 pc E1 2 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33048 1 4 Appearance The names of the parts or units introduced in this section are used in the following chapters 238 9 4 339 13 3 T OO N 1 4 Appearance 1 4 1 Dimensions 332 13 1 Dimensions in mm inches 1 4 2 Front View Ribbon Cover Top Cover as LCD Message Display Top Cover Release Button Operation Panel Media Outlet Front Cover Power Switch O OFF ON 1 4 3 Rear View RS 232C Serial Supply Window Interface Connector Option Wireless LAN Interface Board Option 5 o Parallel Interface Connector Centronics USB Interface Connector AC Power Inlet LAN Interface Connector E1 3 1 PRODUCT OVERVIEW ENGLISH VERSION E01 33048 1 4 Appearance 1 4 4 Opera
24. printer or you can use the name supplied below When you are ready click Finish to install the printer and add it to the Printers folder Printer name TEC B 5A4T Do pou want pour Windows based programs to use this printer as the default printer Yes Ho 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button Add New Hardware Wizard TEC B SA44T windows has finished installing the new hardware device ance 12 When installation is completed the new printer icon is added in the Printers folder E2 39 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers Windows 2000 XP NOTE When plug and play printer installation in progress is stopped be sure to delete the printer detected ana displayed on the Device Manager tab of the System Properties dialog box 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Turn the printer ON then connect it to your host computer with the USB cable 3 USB Device is automatically detected and USB Printing Support is automatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are
25. printer driver Be sure to restart your host computer after you upgrade the printer driver When your operating system is Windows 95 Windows 98 or Windows Me be sure to restart your host computer after you uninstall the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to complete all of printing the status monitor and properties settings Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port E2 46 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 8 Installing the Printer Drivers 2 8 7 Using the Printer Driver For how to use the Printer Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button TEC B SA4T Properties BE General Details Fonts Tools Sharing Fage Setup Graphics Stock Options About About tab 1999 2005 Toshiba TEC All Rights Reserved 7
26. prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling This symbol indicates actions which must be performed Specific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power cord plug from the outlet This indicates that there is the risk of death or serious injury if the WA R N N G machines are improperly handled contrary to this indication Any other than the Do not use voltages other than ented Do not plug in or unplug the power specified AC voltage the voltage AC specified on the rohibite cord plug with wet hands as this is prohibited rating plate as this may cause y may cause electric shock fire or electric shock If the machines share the same Do not place metal objects or outlet with any other electrical water filled containers such as appliances that consume large flower vases flower pots or mugs amounts of power the voltage etc on top of the machines If will fluctuate widely each time metal objects or spilled liquid enter these appliances operate Be sure the machines this may cause fire to provide an exclusive outlet for Mc Ik or electric shock the machine as this may cause fire or electric shock Do not insert or drop metal a Do not scratch damage or modify flammable or other foreign Prohibited the power cords Also do not objects in
27. ribbon Then press the RESTART key gt Section 2 4 Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call a TOSHIBA TEC authorised service representative The Print Head is required to be replaced Call a TOSHIBA TEC authorized service The Print Head has overheated There is a problem with the Print Head representative 1 Keep the printer and the interface cables away from the source of noise 1 The printer is used in a location where it is subject to noise Or there are power cords of other electrical appliances near the printer or interface cable 2 The Power Cord of the printer is not 2 Ground the Power Cord 3 The printer shares the same power 3 Provide an exclusive power source for source with any other electrical the printer 4 An application software used on your 4 Confirm the host computer operates host computer has an error or properly malfunction Turn the printer off and then on again flash ROM Turn the printer off and then on again flash ROM Turn the printer off and then on again capacity of the flash ROM Turn the printer off and then on again backup EEPROM properly The printer did not succeed in writing Press the RESTART key data onto an RFID tag after having retried for a specified times E5 2 5 TROUBLESHOOTING ENGLISH VERSION EO1 33048 5 2 Possible Problems 5 1 Error Messages Cont Error Me
28. supply as high voltage equipment or equipment likely to cause mains interference e Unplug the machine whenever you are working inside it or cleaning it e Keep your work environment static free e Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury e Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire e Do not lean against the machine It may fall on you and could cause injury e Care must be taken not to injure yourself with the printer paper cutter e Unplug the machine when it is not used for a long period of time e Place the machine on a stable and level surface Request Regarding Maintenance e Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons e Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance e Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents T
29. the Feed Gap Sensor 1 Measure a voltage at a blank part of label and a label gap respectively At this time write down the midpoint of both voltages This value is used later for a threshold setting Example Print area 2 4V Gap 4 0V Midpoint 3 2V NOTES When measuring a voltage at a blank area be careful not to align a pre print with the sensor by mistake Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type Make sure that the Top Cover is closed when measuring the voltages 3 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Feed Gap Sensor 4 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The display changes as shown on the left E2 63 2 PRINTER SETUP 2 11 Threshold Setting Cont lt 5 gt SENSOR ADJ PEJRO 1V 14 8V Feed Gap Sensor Black Mark Sensor lt 5 gt SENSOR ADJ PE RO 1VT4 8V lt 5 gt SENSOR ADJ lt 5 gt SENSOR ADJ ENGLISH VERSION E01 33048 2 11 Threshold Setting E Storing a No Media Level Voltage The following is how to set a No media level voltage that is used to detect a paper end If a NO PAPER is displayed
30. to do Automatic search for a better driver Recommended Specify the location of the driver Advanced Cancel E2 37 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver WinMe 9x folder then click on the Next button Add New Hardware Wizard ee Windows will search for new drivers in its driver database on your hard drive and in any of the following selected f Search for the best driver for your device Recommended Removable Media Floppy CD ROM M Specify a location X Adriver WinM e Sx Browse Display a list of all the drivers in a specific location so WOU can select the driver you want Add New Hardware Wizard Windows driver file search for the device TEC B 544T Windows is now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver Cancel E2 38 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button Add Printer Wizard OU can type a name for this
31. to this manual and keep it safe for future reference Please contact your TOSHIBA TEC representative for further information concerning this manual 1 2 Features This printer has the following features e Space saving design An area required to place a printer is about A4 size in spite of both media and ribbon being loaded inside it Also the Top Cover is opened upward which saves the installation space The optional cutter module and strip module are as slim and small as the Front Cover e Various kinds of interface Various kinds of interface are provided lt Standard gt lt Option gt e Parallel e Serial e USB e Wireless LAN e Built in LAN e RFID e Superior hardware Clear print is realized by an 8 dots mm 203 dpi B SA4TP GS12 or 11 8 dots mm 300 dpi B SA4TP TS12 print head at a printing speed of 50 8 mm sec 2 inches sec 101 6 mm sec 4 inches sec or 152 4 mm sec 6 inches sec e Easy maintenance Design of the printer is simple Especially attachment and removal of the print head and platen are very simple which makes maintenance easy e A variety of options The following optional devices are available e Cutter module e Strip module e Serial interface board e Wireless LAN board e RFID module e 300 dpi print head E1 1 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33048 1 3 Accessories 1 3 Accessories NOTE As a power cord is not supplied with this printer please purchase
32. tone ribbon motor torque and setting the threshold Each time the PAUSE key is pressed the sub menus are displayed sequentially Feed Amount Fine Adjustment Feed amount to the print start position is fine adjusted Cut Strip Position Fine Adjustment Cut position or strip position is fine adjusted Reverse Feed Amount Fine Adjustment Reverse feed amount is fine adjusted X coordinate Fine Adjustment X coordinate of a print position is fine adjusted Print Tone Fine Adjustment Thermal transfer Print tone is fine adjusted for thermal transfer mode Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for thermal direct mode Ribbon Motor Drive Voltage Fine Adjustment Take up motor Drive voltage of the ribbon take up motor is fine adjusted Ribbon Motor Drive Voltage Fine Adjustment Feed motor Drive voltage of the ribbon feed motor is fine adjusted Threshold Fine Adjustment Black mark sensor Threshold for the black mark sensor is fine adjusted See Section 2 11 Threshold Fine Adjustment Feed gap sensor Threshold for the feed gap sensor is fine adjusted See Section 2 11 NOTE The printer driver s properties screen also has Parameter Fine Adjustment menu E2 51 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Print Start Position Fine Adjustment Tone Fine Adjustment Cont lt 3 gt ADJUST SET F
33. turned on standing by or printing ON LINE B SA4T V1 0A 2 If any error occurs during printing an error message appears The printer stops printing automatically The number on the right side shows the remaining number of media to be printed NO PAPER 125 B SA4T V1 0A 3 To clear an error press the RESTART key The printer resumes printing ON LINE B SA4T V1 0A 4 If the PAUSE key is pressed during printing the printer stops printing temporarily The number on the right side shows the remaining number of media to be printed PAUSE 52 B SA4T V1 0A 5 When the RESTART key is pressed the printer resumes printing ON LINE B SA4T V1 0A A reset operation clears the print data sent from the computer to the printer and returns the printer to an idle condition 1 The printer is turned on standing by or printing ON LINE B SA4T V1 0A 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing PAUSE 52 B SA4T _V1 0A 3 Press and hold the RESTART key for 3 seconds or longer lt 1 gt RESET 4 Press the PAUSE key The data sent from the computer will be cleared and the printer returns to an idle condition ON LINE B SA4T V1 0A E3 2 4 MAINTENANCE ENGLISH VERSION E01 33048 4 1 Cleaning 4 MAINTENANCE 1 Be sure to disconnect the power cord before performing maintenance Failure to do this may cause an electric shock To avo
34. up to 9 9 mm BACK ADJ 0 1mm BACK ADJ 0 0mm BACK ADJ 0 1mm FEED BACK ADJ 9 8mm BACK ADJ 9 9mm After selecting a fine adjustment value press the PAUSE key e Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward Print Start Position after a reverse feed When setting 0 0 mm Print Start Position after a When setting 3 0 mm reverse feed Compared with 0 0mm position the print start position mn a after a reverse feed is shifted backward Feed Direction lt q Print Start Position after a reverse feed E2 55 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print X Coordinate Fine Adjustment Tone Fine Adjustment Cont ern X ADJUST 5 0mm X ADJUST 99 9mm NOTES Choose a desired value by using the RESTART or FEED key RESTART Pressing the FEED key one time causes a O0 lmm change up to 99 9 mm Pressing the RESTART key one time causes a 0 lmm change up to 99 9 mm X ADJUST 0 1mm X ADJUST 0 0mm X ADJUST 0 1mm FEED After selecting a fine adjustment value press the PAUSE key Feed Direction e Example of X Coordinate Fine Adjustment A When setting 50 0 mm Top Down Printing ang Compared with 0 0mm position the print po
35. used 5 The Add New Hardware Wizard dialog box is displayed Select Install from a list or specific location Advanced then click on the Next button Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for TEC B SA4T If your hardware came with an installation CD SEA or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Hest to continue Cancel E2 40 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 6 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver WinXP 2000 folder in the CD ROM then click on the Next button Found New Hardware Wizard Please choose your search and installation options Pha Bae Search for the best driver in these locations Use the check boses below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search Adriver winXP 2000 i Don t search will choose the driver to install Choose this option to select the devic
36. whether or not the test page will be printed Yes or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Add Printer Wizard screen is displayed click on the Finish button 15 When installation is completed the new printer icon is added in the Printers folder E2 34 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 USB INTERFACE Installation starts by the operating system s plug and play function Windows 95 and Windows NT4 0 do not support the USB interface Windows 98 Me 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected Hew Hardware Found 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard E2 35 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Add New Hardware Wizard Windows will search for new drivers in its diver database on your hard drive and in any of the following selected f
37. with your PC lt 2 gt PARAMETER SET XON READY AUTO XON XOFF AUTO RESTART XON READY AUTO READY BUSY FEED XON XOFF READY BUSY RTS XON XOFF AUTO XON XOFF mode Software Flow Control XON READY AUTO XON XOFF READY BUSY DTR mode Software amp DTR DSR Hardware Flow Control READY BUSY READY BUSY DTR mode DTR DSR Hardware Flow Control XON XOFF XON XOFF mode Software Flow Control READY BUSY RTS RTS mode CTS RTS Hardware Flow Control After making a choice press the PAUSE key This parameter is to choose a language of the LCD Message Display As ENGLISH has been chosen as default change it as you like RESTART JAPANESE FEED DUTCH FRENCH GERMAN D m Z U Z O gt m O Z SIIT gt N ZII o D I IL aT 4 nN 4 I m Bu d m After making a choice press the PAUSE key E2 21 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 2 Parameter Setting Cont WE Parallel Centronics Interface This parameter is to choose an ACK BUSY timing of the parallel WE Web Printer Function when using TCP IP LAN NOTE To enable this function an IP address needs to be set also Refer to Section 2 7 3 IP Address Setting TCP IP interface TY PEI has been chosen as default but if a communication error occurs or a communication is not properly made change to TYPE2 lt 2 gt PARAMETER SET ACK BUS
38. 26 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 7 3 IP Address Setting 2 Gateway IP Address TCP IP Cont This parameter is to set a Gateway IP address lt gt IP ADDRESS NOTE GATEWAY IP ADRES After the last 3 digit value is set PAUSE press the PAUSE key to go to y Subnet Mask Setting lt gt IP ADDRESS 192 168 010 020 PAUSE Y lt 7 gt P ADDRESS 192 168 010 020 PAUSE lt 7 gt P ADDRESS 192 168 010 020 PAUSE Yy lt 7 gt P ADDRESS 192 168 010 020 PAUSE lt 7 gt P ADDRESS SUBNET MASK 3 Subnet Mask This parameter is to set a Subnet Mask 7 gt IP ADDRESS After the last 3 digit value is set SUBNET MASK press the PAUSE key to go to PAUSE Socket Port Setting lt 7 gt IP era 255 255 255 000 PAUSE y lt 7 gt P ADDRESS 2959 255 255 000 PAUSE lt 7 gt IP ADDRESS 259 255 255 000 PAUSE Vv lt 7 gt P ADDRESS 259 255 255 000 PAUSE AA lt 7 gt IP ADDRESS SOCKET PORT E2 27 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 3 IP Address Setting TCP IP Cont NOTES 1 Pressing the PAUSE key while PORT ON 08000 is displayed allows you to set the port number Set a number for each digit by using the RESTART or FEED key RESTART key Increment FEED key Decrement Ra
39. 7 1 3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media The reflection factor of the Black Mark must be 10 or lower with a waveform length of 950 nm The Reflective Sensor should be aligned with the centre of the Black Mark Centre of media Sensor should be positioned at the centre of the black mark N Min 12 mm Detecting the black marks on the back Media feed direction Sensor is movable within this range 7 1 4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width of print range Out of print range 7 0 104 0 mm m mm Head Effective Print Range ges 118 mm Max media width The figure below shows the effective print area on the media Area to be detected Start line Media height 10 99 9 mm 1 mm from the left edge of media 1 mm from the right edge of media J Media feed direction Area to be detected Media width backing paper width is not included NOTES Be sure not to print on the 1 mm wide area from the media edges shaded area in the above figure Printing this area may cause ribbon wrinkles resulting in a poor print quality of the guaranteed print area The centre of media is positioned at the centre of the Print Head Print quality in the 3 mm area from the print head stop position including 1 mm non printable
40. 997 2005 Seagull Scientific Inc Authors of the Bart ender label software OF Cancel Apply Help Version Help button 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver E Help for Windows Printer Drivers He gt 6 Hide Back Forward Refresh Print Contents Index Search Favorites Getting Started 2 windows Printer Driv Changing Printer Dri Maximizing Your Printer Speed License Agreement Ce Page Setup Ca Graphics Fonts Ca Tool Stock Options Automation Technical Support E Options Windows Printer Drivers This Windows printer driver will allow you to print to your printer from nearly any application We currently have printer drivers available for Windows 95 98 Me NT 4 0 2000 and P Windows 3 2 Windows MT 3 51 and Windows CE are not SU ote Modern Windows applications are able to print to any printer for which there is a Windows driver installed on the system Some older applications including those written for OOS do not use printer drivers You must contact the application vendor if you need support for your printer model You should consider upgrading to a newer Windows application What Is A Printer Driver In the early days of computers t was necessary for every computer program to be specifically written ta support each printer model in order to print to it This m
41. After making a choice press the PAUSE key 3 Stop Bit This parameter is to choose a stop bit of the RS 232C interface As 1 bit has been chosen as default change it in accordance with your PC lt 2 gt PARAMETER SET STOP BIT 1bit RESTART STOP BIT bit FEED STOP BIT 2bits After making a choice press the PAUSE key 4 Parity This parameter is to choose a parity of the RS 232C interface As None has been chosen as default change it in accordance with your PC lt 2 gt PARAMETER SET PARITY NONE PARITY EVEN RESTART PARITY ODD PARITY NONE After making a choice press the PAUSE key FEED E2 20 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 2 Parameter Setting Cont E Serial RS 232C Interface NOTES 1 When using the hardware flow control the control signals and data must be in pairs between the printer and the PC Printer Host TD RD RD TD RTS CTS CTS RTS DSR DTR DTR DSR Refer to the RS 232C connector s pin layout in APPENDIX 2 Check if the printer and the PC is properly connectable with your cable Be careful that there are two types of RS 232C cable straight cable and cross cable Use a straight cable for this printer E LCD Message Language 5 Flow Control This parameter is to choose a flow control of the RS 232C interface As XON READ AUTO has been chosen as default change it in accordance
42. DRESS in the system mode of the printer Refer to Section 2 7 3 After entering these click on the OK button When addition of the port is completed the port is added to the Print to the following port s list 2 Deleting a LAN Port NOTE Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port Windows 95 98 ME 1 2 3 4 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Details tab and click on the Delete Port button Select the port to be deleted then click on the OK button When deletion of the port is completed the port is also deleted from the Print to the following port list Windows NT4 0 2000 XP 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 On the Ports tab select the port to be deleted then click on the Delete Port button 3 When deletion of the port is completed the port is also deleted from the Print to the following port s list E2 45 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 8 6 Cautions 1 Printer Driver Upgrades To upgrade the printer driver to this version uninstall the previous version of the printer driver before installing this
43. E key does not work 9 Press the RESTART key 10 The printer returns to online mode Send an issue command from the host computer to the printer NOTE A paper end error cannot be detected during paper feed E2 60 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 11 Threshold Setting 2 11 Threshold Setting Manual threshold setting procedure Cont If a paper jam error still occurs even after an automatic threshold setting has been performed manually set the threshold voltage To make a threshold value manually set in this section effective select the Transmissive Sensor when using manual threshold value or Reflective Sensor when using manual threshold value within software commands or the printer driver While holding down the FEED and PAUSE keys turn on the printer oe Cie D OOO 7 lt 5 gt SENSOR ADJ 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys Now the printer is in the System Mode for system administrators Press the FEED or RESTART key until lt 5 gt SENSOR ADJ appears on the LCD Message Display amp C P 4 Press the PAUSE key to enter the Sensor Adjustment Mode E2 61 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 11 Threshold Setting 2 11 Threshold Setting The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing media level
44. E2 9 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media Cont When the optional Cutter Module 1s fitted the media is automatically cut WARNING Insert the leading edge of the media into the Media Outlet of the Cutter The cutter is sharp so care Module must be taken not to injure your fingers when handling the cutter CAUTION 1 When using a label stock be sure to cut the gaps Cutting labels will cause the glue to Stick to the cutter which may affect the cutter quality and shorten the cutter life Use of tag paper which thickness exceeds specified value may affect the cutter life For the specification of the media refer to Section 7 1 Media 13 Change the print head pressure according to the thickness of the ee media to be used by using the Head Position Lever Media NOTES I Be sure to set both Head Position Levers in the same direction Failure to do this may cause blurred printing Do not leave the Head Position Levers positioned at the middle When closing the Top Cover they block the Print Head Positioning Shaft and the Top Cover cannot be closed Print Head Positioning Shaft Head Position Lever Head Position Lever D Label or Thin media Move the levers lf a clear print cannot be obtained toward the front of the printer change the position to Tag paper or Thick paper Move the levers If a clear print cannot be o
45. EED ADJ 10 0mm FEED ADJ 50 0mm NOTES RESTART FEED ADJ 49 9mm Choose a desired value by using the RESTART or FEED key FEED ADJ 0 1mm FEED ADJ 0 0mm Pressing the RESTART key one FEED ADJ 0 1mm time causes a 0 lmm change up to 50 0 mm WY FEED ADJ 49 9mm FEED ADJ 50 0mm Pressing the FEED key one time causes a O0 lmm change up to 50 0 mm After selecting a fine adjustment value press the PAUSE key e Example of Print Start Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position is shifted forward Feed Direction When setting 0 0 mm Feed Direction When setting 3 0 mm Compared with 0 0mm position the print start position is shifted backward Feed Direction 4 One label Print Start Position E2 52 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Cut Strip Position Fine Adjustment Tone Fine Adjustment Cont 3sADJUST SET CUT ADJ 10 0mm Choose a desired value by using the RESTART RESTART or FEED key CUT ADJ 49 9mm Pressing the FEED key one time causes a 0 1mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 lmm change up to 50 0 mm CUT ADJ 0 1mm FEED CUT ADu 49 9mm CUT ADuJ 50 0mm After selecting a fine adjustment value press the PAUSE key e Example
46. Nibble mode USB interface V2 0 Full speed LAN interface 10 100BASE Optional equipment Serial interface board RS 232C B SA704 RS QM R Wireless LAN interface board B SA704 WLAN QM RFID module B SA704 RFID U1 US B SA704 RFID U1 EU B SA704 RFID H1 QM Cutter module B SA204 QM R Strip module B SA904 H QM R 300 dpi Print Head B SA704 TPH3 QM R NOTES Data Matrix is a trademark of International Data Matrix Inc U S PDF417 is a trademark of Symbol Technologies Inc US OR Code is a trademark of DENSO CORPORATION Maxi Code is a trademark of United Parcel Service of America Inc U S E6 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33048 7 1 Media 7 SUPPLY SPECIFICATIONS 7 1 Media Please make sure that the media being used is approved by TOSHIBA TEC The warranty does not apply when a problem is caused by using media that 1s not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised service representative 7 1 1 Media Type Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag The table below shows size and shape of the media available for this printer Black Mark Black Mark Label on reverse side Taa paper on reverse side Stop position Stop position Cut position TPES T ES T V AA NELT TO Pa Cut position a Feed Direction Unit mm Label
47. RSION E01 33048 5 3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer 1 Turn off and unplug the printer 2 Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand 3 Press the Upper Sensor Lever inside and open the Upper Sensor Ass y 4 Remove the ribbon and media from the printer Upper Sensor Ass y 5 Remove the jammed media from the printer DO NOT USE any sharp implements or tools as these could damage the printer 6 Clean the Print Head and Platen then remove any further dust or foreign substances 7 Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter Do not use non specified media in the cutter E5 4 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33048 6 PRINTER SPECIFICATIONS 6 PRINTER SPECIFICATIONS This section describes the printer specifications tem Saar cs oM Dimension W x D x H 238 mm x 339 mm x 332 mm 9 4 x 13 3 x 13 17 Weight ee temperature range Thermal transfer 5 C to 40 C 41 F to 104 F B SA4TP TS12 QM Relative humidity 25 to 85 RH no condensation Power supply Universal power source ACIOOV to 240V 50 60Hz 10 oS A T a Power During a print job 2 1A 100V to 1 1A 240V 155W rating consumption During standby 0 19A 100V to 0 15A 240V 13W 100V to 22W 240V Resolution 8 dots mm
48. S12 model into a 300 dpi print head This option is intended for use when you desire to print Kanji Chinese characters or to obtain clearer print B SA204 QM R A cutter which cuts the media one by one This module is slim and compact enough to be fitted in the Front Cover Strip module B SA904 H QM R This module peels off a printed label from the backing paper at the media outlet It is slim and compact enough to be fitted in the Front Cover Serial Interface B SA704 RS QM R Installing this PC board provides an RS232C interface port Board Wireless LAN B SA704 WLAN QM Installing this PC board allows a communication by wireless LAN Board RFID module B SA704 RFID U1 US _ Installing this module enables read and write of RFID tags B SA704 RFID U1 EU Applicable frequency range differs depending on the module types B SA704 RFID H1 QM_ U1 US UHF 902MHz to 928MHz U1 EU UHF 869 5MHz H1 QM HF 13 56MHz 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 PRINTER SETUP 2 PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation The section includes precautions loading media and ribbon connecting cables setting the operating environment of the printer and performing an online print test Installation Connecting the power cord adjustment After referring to the Safety Precautions in this manual install the printer on a safe and stable location Connect a power cord to
49. Search for the best driver for your device Recommended Removable Media Floppy CD ROM M Specify a location X Adriver WinM e Sx Browse Display a list of all the drivers in a specific location so you can select the driver you want Add New Hardware Wizard Windows driver file search for the device USE Printing Support Windows i now ready to install the best driwer for this device Click Back to select a different driver or click Next to continue Location of driver Yy PA CDRIVER WIN ME S USB PRIN TINE rae Cancel E2 36 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 8 Installing the Printer Drivers 5 When the screen which indicates the USB Printing Support driver has been installed is displayed click on the Finish button Add New Hardware Wizard USE Printing Support Windows has finished installing the new hardware device Windows has found new hardware and is locating the software for tt 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button eae eae Add New Hardware Wizard ee Windows has found the following new hardware TEC B 544T Windows can automatically search for and install software that supports Your hardware IF your hardware came with Installation media insert it now and click Nest What would you like
50. TOSHIBA TOSHIBA Thermal Printer B SA4TP SERIES eC Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT e Schallemission unter 70dB A nach DIN 45635 oder ISO 7779 e Die f r das Ger t Vorgesehene Steckdose mu in der Nahe des Ger tes und leicht zug nglich sein Centronics is a registered trademark of Centronics Data Computer Corp Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation As an ENERGY STAR Partner TOSHIBA TEC has determined that this fd product meets the ENERGY STAR guidelines for energy efficiency Erer Outline of the International ENERGY STAR Office Equipment Program The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their stan
51. Y TYPE1 FEED ACK BUSY TYPE2 After making a choice press the PAUSE key This parameter is to enable or disable the web printer function which is available when the printer and your host computer is connected through TCP IP As OFF has been chosen as default change to ON when this function is used lt 2 gt PARAMETER SET WEB PRINTER OFF RESTART WEB PRINTER OFF l FEED WEB PRINTER ON After making a choice press the PAUSE key E2 22 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 2 Parameter Setting Cont E Plug amp Play This parameter is to enable or disable the plug amp play function As OFF has been chosen as default change it when this function is used If the printer and the PC are connected by USB plug amp play will be automatically enabled regardless of the setting of this parameter lt 2 gt PARAMETER SET PLUG amp PLAY OFF RESTART PLUG amp PLAY OFF l FEED PLUG amp PLAY ON After making a choice press the PAUSE key E2 23 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 7 3 IP Address Setting When the printer is connected to a PC through TCP IP by using a LAN TCP IP cable it is necessary to set an IP address in the System Mode for system administrators The System Mode for system administrators consists of the following Power OFF ees While holding down the FEED and
52. a parallel interface cable printer cable a USB cable or a LAN cable to your host computer 2 System Requirements To install the TOSHIBA printer driver on your host computer the following system and environment are required e Operating system Windows 95 Windows 98 Windows Me Windows NT4 0 Windows 2000 Windows XP e Hardware A DOS V IBM PC AT compatible machine running an above operating system e Interface e Parallel interface conforming to the IEEE1284 standard Compatibility and ECP modes e USB interface Ver1 1 e LAN interface LOBASE T 1OOBASE TX 1 Windows 95 and Windows NT4 0 do not support the USB connection E2 30 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 8 3 Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using Please install the printer driver by performing the appropriate procedure If the previous version of the printer driver has been installed on your host computer be sure to uninstall it before you install this printer driver Refer to Section 2 8 4 Uninstalling the Printer Driver To print via your network please install the printer driver by performing the installation procedure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is comp
53. ammed size that matches the loaded media Finally resend the print job 5 Align the Upper Sensor with the Lower Sensor gt Section 2 3 6 Refer to Section 2 11 to set the threshold If this does not solve the problem turn off the printer and call a TOSHIBA TEC authorised service representative 5 TROUBLESHOOTING ENGLISH VERSION E01 33048 5 1 Error Messages 5 1 Error Messages Cont Error Messages CUTTER ERROR When an optional cutter module is installed KKK NO PAPER RIBBON ERROR EXCESS HEAD TEMP HEAD ERROR SYSTEM ERROR FLASH WRITE ERR FORMAT ERROR FLASH CARD FULL EEPROM ERROR RFID WRITE ERROR Solutions Remove the jammed media Then press the RESTART key If this does not solve the problem turn off the printer and call a TOSHIBA TEC authorised service representative Section 4 1 3 1 The media has run out 1 Load new media Then press the RESTART key Section 2 3 2 The media is not loaded properly The media is jammed in the cutter Reload the media correctly Then press the RESTART key nn Oa U 2 3 The media is slack Take up any slack in the media 1 The ribbon is not fed properly Remove the ribbon and check the status of the ribbon Replace the ribbon if necessary If the problem is not solved turn off the printer and call a TOSHIBA TEC authorised service representative 2 The ribbon has run out Load a new
54. area for print speed slow down is not guaranteed E7 3 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33048 7 2 Ribbon 7 2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC The warranty does not apply to any problem caused by using non approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a TOSHIBA TEC service representative Type Spool type Recommended width is 60 90 and 110 mm Length Outside Diameter O75 mm max The table below shows the correlation between ribbon width and media width backing paper is not included Ribbon width Media width 25 55 mm 55 85 mm 85 105 mm To ensure print quality and print head life use only TOSHIBA TEC specified ribbons Too much difference in width between media and ribbon may cause ribbon wrinkles To avoid ribbon wrinkles use a ribbon for proper media width shown in the above table Do not use a ribbon that is narrower than media When discarding ribbons please follow the local rule 7 3 Recommended Media and Ribbon Types Media type Vellum paper and labels General use for low cost applications Coated paper Matt coated paper General use including applications that require small letters and or symbols Glossy coated paper Used where a high grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strengt
55. btained toward the back of change the position to the printer 14 Ifthe loaded media is direct thermal media with a chemically treated surface the media loading procedure is now completed Close the Top Cover Media type or thickness Head Position Lever If the media is normal media it is also necessary to load a ribbon Refer to Section 2 4 Loading the Ribbon E2 10 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 4 Loading the Ribbon 24 Loading the Ribbon There are two types of media available for printing on these are thermal transfer media normal media and direct thermal media with a chemically treated surface DO NOT LOAD a ribbon when using a a direct thermal media Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the moving parts be sure to Top Cover load the ribbon once the printer has stopped moving Top Cover Release Button y completely 2z The print head becomes hot immediately after printing Allow it to cool before loading the ribbon To avoid injury be careful not to trap your fingers while opening or closing the cover 1 Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand 2 Fit the core of the ribbon supply roll into the Ribbon Holders Supply side aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper
56. buffer 1M byte Connector 6 DTR Data Terminal Ready 8 RTS Request to Send 9 NC E RFID Option e B SA704 RFID U1 US Module AWID MPR 1510A RM Frequency 902 MHz to 928 MHz FH SS Frequency Hopping Spectrum Spread Output 500 mW Available RFID tag EPC Class 0 04 1 ISO018000 6B e B SA704 RFID U1 EU Module AWID MPR 1580A RM Frequency 869 5 MHz Output 500 mW Available RFID tag EPC Class 0 04 1 ISO018000 6B e B SA704 RFID H1 QM Module TagSys MEDIOSO002 Not included in an optional kit Frequency 13 56 MHz Output 200 mW Available RFID tag TagSys C210 C220 C240 I Code Tag it ISO15693 EA2 4 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33048 APPENDIX 2 INTERFACE E Wireless LAN Option Standard Conforming to IEEE802 1 1a IEEE802 11b and IEEE802 11 g Protocol IP RFC791 ICMP RFC792 UDP RFC768 TCP RFC793 896 ARP RFC826 HTTPD RFC1866 TELNET FTPD RFC959 DHCP RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK TWSL unique encryption Antenna Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTE MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point Please ask a service person of your nearest TOSHIBA TEC service repre
57. ccccceeeeceseeeeeeeseeeeeeeeeeeeeeeseeeseeesaaeees E7 5 APPENDIX 1 MESSAGES AND LEDS aaaaanannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn EA1 1 APPENDIX 2 INTERFACE aaannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnn EA2 1 APPENDIX 3 POWER CORD aicincaeccchicceee cick cesses es cs crew enetcenie pet aa cieeeeneeice EA3 1 APPENDIX 4 PRINT SAMPLES 0 cscscccceessnscecssnscscennsnscececnenscncncnsnscncnensesencnsnsencnensnsenenensesees EA4 1 APPENDIX 5 GLOSSARIES k aa cede daca eataa EA5 1 INDEX This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorised Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33048 1 1 Introduction 1 PRODUCT OVERVIEW 1 1 Introduction Thank you for choosing the TOSHIBA B SA4TP series thermal printer This Owner s Manual contains from general set up through how to confirm the printer operation using an online test print and should be read carefully to help gain maximum performance and life from your printer For most queries please refer
58. core diameter of the media roll is 40 mm remove the Spacers from the Media Holders Release Lever Media Shaft Spacer E2 3 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media 5 Put the Media Holder Left onto the Media Shaft Push the Media Co nt Holder Left and the Media Holder Right against the media until the j media is held firmly in place This will automatically centre the media Media Holder Right Media Holder Left 6 Fold the Release Lever to lock the Media Holder Left Media Holder Left Release Lever CAUTION Make sure that the Upper Sensor Ass y is closed when placing the Media Holder Ass y into the printer If the Upper Sensor Ass y is opened it may Media Holder Ass y Upper Sensor be damaged RSSy NOTE Be careful of the orientation of the Media Holder Ass y and the media 8 Slightly push the Upper Sensor Lever inside and open the Upper Sensor Ass y Upper Sensor Lever Upper Sensor Ass y E2 4 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media Cont CAUTION Be sure to close the Upper Sensor Ass y before closing the Top Cover If the Upper Sensor Ass y is opened it may be damaged NOTE Make sure that the Upper Sensor Ass y is locked If it is unlocked a paper jam or print failure may occur 9 Pull the media out
59. dards and logos are uniform among participating nations ENERGY STAR is a U S registered mark This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and sed in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le materiel brouilleur du Canada n258 1P20 for CANADA only Copyright 2005 lt For EU Only gt by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S A All Rights Reserved Rue de la C lid e 33 BE 1080 Brussels 570 Ohito Izunokuni shi Shizuoka ken JAPAN TOSHIBA TOSHIBA Thermal Printer
60. di i d Thermal direct 10 0 999 0 Media pitch 19 0 999 0 19 0 999 0 Thermal transfer 15 0 999 0 Thermal direct 8 0 997 0 Label length e 17 0 997 0 16 0 997 0 Thermal transfer 13 0 997 0 Th direct 25 0 118 0 Media width backing paper width Ai eee Thermal transfer 25 0 114 0 Th direct 22 0 115 0 eee Thermal transfer 22 0 111 0 2 0 20 0 2 0 5 0 3 0 20 0 Black mark length Tag paper 2 0 10 0 Maximum effective print width 104 0 200 dpi type 105 7 300 dpi type Th direct 6 0 995 0 Label PAON lt a oa sos 15 0 995 0 14 0 995 0 Effective print length lt _ Thermal direct 8 0 997 0 Tag paper 17 0 997 0 Thermal transfer 13 0 997 0 Print speed up slow down area 1 0 Thickn Thermal direct 0 08 0 17 Note 4 0 13 0 17 0 08 0 17 Note 4 ickness Thermal transfer 0 1 0 17 Note 4 0 13 0 17 0 1 0 17 Note 4 Maximum outer roll diameter 152 4 Roll direction Inside Outside nner core diameter O38 40 42 76 2 0 3 E7 1 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33048 7 1 Media NOTES To ensure print quality and print head life use only TOSHIBA TEC specified media The ratio of a label length to a gap length must be a minimum of 3 to I 3 1 Backing paper must be wider than a label the distance between the edge of the backing paper and that of a label should be at least 1 5
61. e 1 1 1 5 2 10 2 49 4 3 6 2 A5 1 D DHCP 2 28 DHCP client ID 2 29 Dimensions 1 3 E Effective Print length 7 1 Effective print width 6 1 7 1 ERROR LED 1 4 3 1 Error message 5 1 F Feed gap sensor 2 6 2 51 2 62 2 63 4 2 A5 1 FEED key 1 4 3 1 Front cover 2 8 2 9 4 3 5 1 Al l G Gap 2 63 7 2 A5 1 Gap length 7 1 Gateway IP address 2 27 Guaranteed print area 7 3 H Head pressure adjustment lever 1 4 2 10 I Interface 1 1 1 3 2 14 2 19 6 2 A2 1 IP address 2 24 2 44 Issue mode 2 8 2 48 6 1 ENGLISH VERSION E01 33048 INDEX J Jammed media 4 3 4 4 5 4 L Label 2 3 2 10 7 1 7 2 7 4 LCD message display 1 3 1 4 3 1 6 1 LCD message language 2 21 M Manual threshold setting 2 61 2 64 Media 2 3 7 1 7 4 7 5 Media pitch 7 1 O ON LINE LED 1 4 3 1 Operation panel 1 3 1 4 3 1 Options 1 1 1 5 P Parallel interface 1 3 2 14 2 22 2 31 6 2 A2 1 Parallel port 2 14 Parameter setting 2 16 2 17 PAUSE key 1 4 3 1 Platen 1 4 4 2 Plug amp play 2 23 A5 1 Power consumption 6 1 Power cord 2 2 A3 1 Power switch 1 3 2 2 2 15 Pre printed media 4 3 5 4 Print head 1 4 4 1 4 2 Print head cleaner 4 1 Print start position 2 6 2 52 2 59 Print test 2 1 2 48 Print tone 2 50 2 57 Printer driver 2 1 2 30 Printing method 6 1 Printing speed 1 1 6 1 R Resolution 6 1 A5 2 RESTART key 1 4 3 1 Reverse feed amount 2 55 RFID module 1 1 1 5 6 2 A
62. e driwer from a list Windows does not guarantee that the driver you choose will be the best match for pour hardware Cancel 7 When the dialog box below is displayed click on the Continue Anyway button Hardware Installation The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility with Windows esP Lell me why this testing i important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing STOP Installation E2 41 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 8 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for TEC B 5A4T Click Finish to close the wizard Cancel 9 When installation is completed the new printer icon is added in the Printers folder E2 42 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 8 4 Uninstalling the Printer Driver NOTE Before uninstalling the printer driver be sure to complete all of printing
63. ect Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select Local printer Mark off the Automatically detect and install my Plug and Play printer checkbox then click on the Next button Select the port to be used for printing from the Available ports list then click on the Next button On the screen listing Manufacturers and Printers click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver WinXP 2000 folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site the Barcode Master http barcode toshibatec co jp Eng index html Select the printer to be installed from Printers list then click on the Next button The Use Existing Driver screen is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select
64. ee issue modes available on this printer How to set the Co nt media for each mode is provided below Batch mode In the batch mode the media is continuously printed and fed until the number of labels tags specified in the issue command have been printed 1 Pull the top edge of the media past the Platen Strip mode Option When the optional Strip Module is fitted a label is automatically removed from the backing paper at the Strip Plate as each label is printed 1 Open the Front Cover holding its right side Be careful that your fingers jewellery clothing etc are not w dae draw into the rollers of the Strip i i Front Cover Unit Strip Unit E2 8 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media Cont NOTE Be sure to close the Strip Unit completely Failure to do this may cause a paper jam 2 Press down the Release Bar to open the Strip Unit Release Bar Strip Unit 3 Remove enough labels from the leading edge of the media to leave 300mm of backing paper free 4 Pass the backing paper through the opening under the Backing Paper Feed Roller Then close the Strip Unit until it clicks Backing Paper ee Se Backing Paper Feed Roller 5 Insert the leading edge of the backing paper into the slot of the Front Cover 6 Close the Front Cover and the Top Cover Slot Front Cover 7 Top Cover
65. even if the media has not run out yet this voltage needs to be set again 1 Remove any media from the Black Mark Sensor Feed Gap Sensor 2 A real time voltages being detected by the Black Mark Sensor and Feed Gap Sensor are displayed 3 Press and hold the RESTART or FEED key for about 3 seconds 4 When storing a no media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The message returns to lt S gt SENSOR ADJ E Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 1 While lt 5 gt SENSOR ADJ is displayed press the FEED or RESTART key until lt 3 gt ADJUST SET is displayed 2 Press the PAUSE key to enter the Parameter Fine Adjustment Mode E2 64 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 11 Threshold Setting 2 11 Threshold Setting Cont NOTE Pressing the FEED key one time causes a 0 1V change up to 0 0V Pressing the RESTART key one time causes a 0 1V change up to 4 0V The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position cut strip position print tone etc and setting a threshold For details refer to Section 2 10 Print Position and Print Tone Fine Adjustment Each time the PAUSE key is pressed the sub menus are displayed sequentially 3 While lt 3 gt ADJUST SET
66. ever clicks into position Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it aligns with the lower Feed Gap Sensor Feed Gap Sensor Upper Sensor Tab E2 6 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media Setting the Black Mark Sensor position Cont When using media with black marks the Black Mark Sensor is used to detect a print start position 1 Push the Upper Sensor Lever inside and open the Upper Sensor NOTES Ass y Be sure to set the Black Mark 2 Check the reverse side of the media for the black mark position Sensor to detect the centr e of the 3 Slide the Lower Sensor Tab to move the Black Mark Sensor so that black mark otherwise a paper it is in line with the centre of the black mark on the media jam or no paper error may LJ indicates the position of the Black Mark Sensor occur l It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab After adjusting the Black Mark Sensor position align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor This is because a paper end is detected by the Feed Gap Sensor Pinhole Black Mark Sensor Lower Sensor Tab 4 Lower the Upper Sensor Ass y until the Upper Sensor Lever clicks in position E2 7 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media 12 There are thr
67. gthatewcbanstn ES E2 17 2 7 3 IP Address Seung OR IP herre r a a Awards eshuele F2 24 2 0 INStalliing the Printer DAVEMS xnccadc cus sMonstoericveaed anaien aea o EE ben EEE E2 30 2 Gel MOOG HO Mise aestaholasacsaias e uuente ees dee esnan seh aredgceneseh Sensedaces ieee ces eneetacee E2 30 29 2 General DESciDUON serien s ool tulndsse daisy nou twaguceoavuntoatadueniocs E2 30 2053 INSTAIING the PNnter DNV CM drisean a a a E2 31 2 8 4 Uninstalling the Printer Driver cccccccceecccseeeeeeeeseeeeneeeeseeeseeseeeueeseaeeeseesseeeeaaees E2 43 2 0 0 AOdING Deleting a LAN PONezransana eegiedes oder a elemeaae E2 44 yO FO AUN e E E EE EA E EAEE S E EA E EE EE AN E2 46 26 7 USING the Printer DI AVON sees vectescch ait vGenud A a E2 47 2e A 2c a ee ae A T tent Oa ee PY eS Se Se EP E2 48 2 10 Position and Print Tone Fine Adjustment ccccceccceeeeceeeeceeeeeceeeeseeeeseeeeeceeeeseeeens E2 50 2 11 PAVESMOIG SENNO nevisi satabieuene se ueaet tes beis be eneliaeemiadet cndiate ota aae cae epee mice needeaet E2 59 ON LINE OPERATION issin reinis aaea a ae aaa aa eaa aaia P aeaiia aas aaaea E3 1 Bel Opra on Pane an a AE E a a E EEU E3 1 ga AJDE 2 0 g ceran a A E ete ene eee E3 2 D NS CU tae taa ace A E ae Ss etic ec ee emcee ae reas aac ee E3 2 MAINTENANCE srie a a a a E4 1 dalh CEANN sna a e E E a a E4 1 Act Pon Head Platen Senco ia a a cence E4 1 AND Covers and Panele aerae a a r E4 2 Lo Opo
68. h and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has high physical strength and low temperature resistance as well as heat resistance This material is used for many applications especially where high durability 1s required Mode serial plate labels caution labels etc Polyimide This material gives the best performance on heat resistance greater than PET film It is often used for PCB labels as it can withstand passage through a solder bath E7 4 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33048 7 4 Care Handling of Media and Ribbon 7 3 Recommended Media and Ribbon Types Cont Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels It has a very high ink density to cope with uneven printing surface Standard wax ribbon Smear less ribbon Wax resin ribbon Good match for coated paper The printed image will resist water and light rubbing Scratch and solvent resistance ribbon Very good match for plastic films synthetic paper PET polyimide etc Scratch and solvent resistance Heat resistance with PET and polyimide Combination of Media and Ribbon ns eee type BR phone Vellum paper and label Coated Plastic films Vellum wax ribbon Standard wax ribbon 2
69. h the sensor that determines the torque for the ribbon motor A feed or printing was attempted with the Yes Yes Front Cover opened i An error has occurred in writing to the flash ROM 11 RIBBON ERROR 12 COVER OPEN asamo semasa 0 4 FLASH WRITE ERR e sommeone aosan e E Display of error message See Note Saving failed because of an insufficient capacity of the flash ROM A command error has occurred in analyzing the command 18 POWER FAILURE Q A momentary power failure has occurred 9 INTIALIZING The flash ROM is being initialised Data cannot be read from written to a EEPROM ERROR backup EEPROM properly EA1 1 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33048 APPENDIX 1 MESSAGES AND LEDS LED LED Indication Restoration by Acceptance of LCD Message Printer Status RESTART ke ey eee ONLINE ERROR esio When the following abnormal operations are performed a system error occurs a Command fetch from an odd address b Access to word data at an odd address c Access to long word data at an odd address d Access to the area of 80000000H to 21 SYSTEM ERROR FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded Paes e gt eee bere INITIALIZING oot
70. his will cause the cabinet or other parts to deteriorate or cause the paint to peel ii ENGLISH VERSION E01 33048 TABLE OF CONTENTS Page PRODUC T OVERVIEW crosse a a scat chan eunuans a E EE E1 1 Wh INTOdUCHON eea a dicosencaeaceeee E1 1 EE a e E OS spe Sage es N ste rss AO E E A wr E TE TEET T E A ET ET E1 1 kos ACCES SONCO aie a One tet Neco nee eee ero g URN ener a eee ee E1 2 TA Appearance sryeteniciee in O a a aa E1 3 TAT DIMENSION Scassa a a E ce ee ae E1 3 WA FONE VIEW eenn E e E r delat a OERE E1 3 TAS Rear VION eeen a e a EE E1 3 14A ODS AON Panel reee A e E E1 4 1425 MENO enea a at dd a E E E E E1 4 io ana era na E E ee T O ee te eee ee eee ee E1 5 PRINTER SETUP irent a lente nel a a a a aa cde vale E2 1 20 ISa a a EE a r cater t ate EE E2 2 2 2 GCONMECING MIE POWE CONG ienaa nae ornate steed deena mies nee aaa teente i aeea sae E2 2 23 LOAGING AME Mediamente EO E E N dines E2 3 24d Egading tne THIDDOM sda sexteataset cdcvad tenes e aE E esomne tame seaedbaskucsesedecacies E2 11 2 5 Connecting the Printer to Your Host Computer ccccccsececeesseeeceeeeseeessasseeeseaseeess E2 14 26 VOFAMIAG he Primer ON eaer ean E tcunseeussaeas secedaansnedoniecaamensoamasens E2 15 27 Setingan Operating Environment issa a a ascends E2 16 2 7 1 MOW to Enter the System Mode eesesiiseai ai E a E SE AE E2 17 22 Pa amMeler Seung 22 st202 n areca stsietcetatcela nus eantardouenctac
71. id injury be careful not to pinch your fingers while opening or closing the cover and print head block The print head becomes hot immediately after printing Allow it to cool before performing any maintenance Do not pour water directly onto the printer 4 1 Cleaning 4 1 1 Print Head Platen Sensors CAUTION Do not use any volatile solvent including thinner and benzene as this may cause discoloration to the cover print failure or breakdown of the printer Do not touch the Print Head Element with bare hands as static may damage the Print Head Be sure to use a Print Head Cleaner Failure to do this may shorten the Print Head life NOTE A Print Head Cleaner P No 24089500013 is available from your authorised TOSHIBA TEC service representative This chapter describes how to perform routine maintenance To ensure the continuous high quality operation of the printer refer to the following table and perform a regular maintenance routine Cleaning cycle High throughput Every day Every ribbon roll or media roll To maintain the printer performance and print quality please clean the printer regularly or whenever the media or ribbon is replaced 1 Turn off the power and unplug the printer 2 Press the Top Cover Release Button and gently open the Top Cover to its full open position 3 Remove the ribbon and media from the printer 4 Clean the Print Head Element with a Print
72. ided for the B SAAT series as standard The size of each font may be different from the actual one Font type and size can be specified by a command For details please refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM E Font lt A gt Times Roman medium lt B gt Times Roman medium lt C gt Times Roman bold lt D gt Times Roman bold lt E gt Times Roman bold lt F gt Times Roman italic lt G gt Helvetica medium lt H gt Helvetica medium lt gt Helvetica medium lt J gt Helvetica bold lt K gt Helvetica bold lt L gt Helvetica italic lt M gt PRESENTATION BOLD lt N gt Letter Gothic medium lt O gt Prestige Elite medium lt P gt Prestige Elite bold lt Q gt Courier medium lt R gt Courier bold lt S gt OCR A lt T gt OCR B lt q gt Gothic 725 Black EA4 1 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33048 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont lt Outline Fon A gt He v etica bold lt Outline Font B gt Helvetica bold P lt Outline FontE gt OJ 234567 SI uS lt Outline Font F gt 0723456789 lt Outline Font G gt O 7 254567859 lt Outline Font H gt Dutch 801 bold lt Outline Font l gt Brush 738 regular lt Outline Font J gt Gothic 725 Black EA4 2 APPENDIX 4 PRINTSAMPLES ENGLISH VERSION EO1 33048 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont
73. isk dialog box is displayed Specify the driver WinNT4 folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site the Barcode Master http barcode toshibatec co jp Eng index html Select the printer to be installed from Printers list then click on the Next button The screen to select the existing installed printer driver or use the new one is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No then click on the Finish button 13 The printer driver is installed When installation is completed the new printer icon is added in the Printers folder E2 33 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers Windows 2000 XP 1 2 3 4 5 6 7 8 9 Log on to your host computer as a member who has full control access privilege concerning the printer settings Sel
74. ition and Print Tone FEED RESTART y Fine Adjustment lt 4 gt DUMP MODE This menu is used to print the data in the receive buffer for debug T FEED RESTART lt 5 gt EXPAND MODE FEED RESTART 9 lt 5 gt EXPAND MODE This menu is used to start the program for BASIC mode Refer to the B SA4T Series Key Operation Specification stored in the CD ROM NOTES I System Mode menus can be selected with the RESTART or FEED key To enter each of the above System Mode menus press the PAUSE key when the menu is displayed E2 16 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 7 1 How to Enter the This section describes how to enter the System Mode System Mode 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display ONLINE B SA4T V1 0 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed 4 Press the FEED key and lt 2 gt PARAMETER SET appears on the LCD Message Display NOTE If the PAUSE key is pressed with lt 1 gt RESET being displayed the printer will turn to an idle state and the message will change to ONLINE In this section how to select a language and how to set the communication parameters are described When further information is required refer to the B SA4T
75. l 2 Ribbon 2 11 7 4 7 5 Ribbon cover 1 3 1 4 2 12 Ribbon motor voltage 2 58 Ribbon stopper 1 4 2 11 2 12 Ribbon width 7 4 Rotation 6 2 RS 232C 1 3 2 14 6 2 A2 4 INDEX ENGLISH VERSION E01 33048 INDEX S Serial interface 1 1 1 3 2 14 6 2 A2 4 Socket port 2 28 Strip mode 2 8 7 1 A5 2 Strip module 1 1 1 5 2 8 2 49 4 4 5 3 6 2 Strip position 2 53 2 54 Subnet mask 2 27 System mode 2 16 2 17 T Tag 2 10 7 1 A5 2 Thermal direct 2 57 6 1 7 1 A5 2 Thermal transfer 2 57 6 1 7 1 A5 2 Threshold setting 2 59 A5 2 Top cover 1 3 2 3 2 11 5 1 Al 1 Top cover stopper 2 12 Two dimensional code 6 2 U Upper sensor ass y 2 3 2 5 5 4 Upper sensor lever 2 4 2 5 USB interface 1 1 1 3 2 14 2 35 6 2 A2 3 W Web printer 2 22 A5 2 Weight 6 1 Wireless LAN 1 1 1 3 1 5 2 14 6 2 A2 5 X X coordinate 2 56 TOSHIBA TEC CORPORATION DU E01 33048
76. leted add the LAN port by referring to Section 2 8 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver For Windows 95 98 Me Open the printer properties Select the Details tab and click on the Spool Settings button The Spool Settings dialog box is displayed Select Disable bi directional support for this printer For Windows NT 2000 XP Open the printer properties and select the Ports tab Mark off the Enable bidirectional support checkbox E2 31 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers Windows 95 98 Me 1 2 3 4 5 6 7 8 9 Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select Local printer then click on the Next button The screen listing Manufacturers and Printers is displayed Click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver WinMe 9x folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site the Barcode Master http barcode toshibatec co jp Eng index html Select the printer to be insta
77. lled from Printers list then click on the Next button The screen to select the existing installed printer driver or use the new one is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed Select the port to be used for printing from the Available ports list then click on the Next button Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button The printer driver is installed When installation is completed the new printer icon is added in the Printers folder E2 32 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers Windows NT4 0 1 2 3 4 5 6 7 8 9 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select My Computer then click on the Next button Select the port to be used for printing from the Available ports list then click on the Next button On the screen listing Manufacturers and Printers click on the Have Disk button The Install From D
78. lute ethyl alcohol The cutter blade moves up and down when the Cutter Motor Shaft is rotated manually As the cutter blade is sharp care should be taken not to injure yourself when cleaning Inside of the Cutter Blade a Cutter Motor Shaft 5 In the same way clean the outside of the Cutter Blade Outside of the Cutter Blade E4 3 4 MAINTENANCE ENGLISH VERSION EO1 33048 4 1 Cleaning 4 1 4 Optional Strip Module 1 Open the Front Cover holding i LB ts right side s Front Cover _ 2 Press down the Release Bar to open the Strip Unit Release Bar Strip Unit 3 Remove jammed media or backing paper if any 4 Wipe the Backing Paper Feed Rollers Guide Roller and Strip Roller with a soft cloth slightly moistened with absolute ethyl alcohol Backing Paper Feed Roller Guide Roller E4 4 5 TROUBLESHOOTING ENGLISH VERSION EO1 33048 5 1 Error Messages 5 TROUBLESHOOTING This chapter lists the error messages possible problems and their solutions If a problem cannot be solved by taking the actions described in this chapter do not attempt to repair the printer Turn off and unplug the printer then contact an authorised TOSHIBA TEC service representative for assistance 5 1 Error Messages NOTES 1 If an error is not cleared by pressing the RESTART key turn the printer off and then on 2 After the printer is turned off all print data in the p
79. ly load the media into E _ the printer so that it feeds straight and true through the printer Use the same procedure when replacing the media also 1 Do not OCh any moving The printer prints both labels and tags parts To reduce the risk of fingers jewellery clothing 1 Press the Top Cover Release Button and gently open the Top Cover to etc being drawn into the its fully open position supporting it with your hand moving parts be sure to load T the media once the printer PROE has stopped moving completely Top Cover Release Button The Print Head becomes hot immediately after printing Allow it to cool before loading the media To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION 2 Make sure that the Upper Sensor Ass y is closed when Media Holder taking out the Media Holder Ass y Ass y If the Upper Sensor Ass y is opened it may be damaged Be careful not to touch the Upper Sensor Print Head Element when Ass y opening the Top Cover Failure to do this may cause 3 Raise the Release Lever and remove the Media Holder Left missing dots by static electricity or other print guality problems NOTE I As the Top Cover is heavy be sure to support it with your hand when opening it Failure to do this may cause the printer to fall over backward For the specification of available media refer to Section 7 1 Media When the inner
80. n that condition may cause fire or electric shock Ensure that the equipment is Do not remove covers repair or Ois No roundinaire properly grounded Extension E modify the machine by yourself 6 cables should also be grounded geal ie You may be injured by high 09 Fire or electric shock could ae voltage very hot parts or sharp Ze occur on improperly grounded edges inside the machine equipment 7 h A C A U TI O N This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly e Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas e The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers e USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons e DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas e Ensure the printer is operated on a level surface e Any data stored in the memory of the printer could be lost during a printer fault e Try to avoid using this equipment on the same power
81. na CUETO sesanan a E a E4 3 4 1 4 Optional Strip Module srira aa eaa a aa i a T a E4 4 ENGLISH VERSION E01 33048 5 TROUBLESHOOTING a Swe eee a ae ea E5 1 Sul JEMOMIMCSSAGES escep a E E E E E E5 1 Dic POSSIDIC Problems aana ees occ ewe er a A E5 3 5 3 Removing JAMMEM MEAIA ccccssececcseeecceeeececeueeecsueeccsuueeeseueeessegeeesseeessuueeesaaeeessags E5 4 6 PRINTER SPECIFICATIONS Q 2 c ccccecscsccscssscnscecncnsnscncnsnsescecnenscncnsnsescsenensesenensnsenenensesenensnss E6 1 7 SUPPLY SPEGIPICA TIONS ccscisecincdincciedcdceicisierccdeaie cc bicedeec eeivedctdeiiodedinateeeebinnctetiedosnet E7 1 TNs WCC Aes viedcnecs sux coacasines sass tiecbnt eeesdk Mader desc aca A danetoie ances rbasmen sonal E7 1 Fek I Media Typa its te cnctectusuiev sat neces she geiia tA ea wehecdeca e aun teaser eto E7 1 7 1 2 Detection Area of the TransmisSsive Sensor cccccececcecececeececeeaeeececeeaeeeeeeaes E7 2 7 1 3 Detection Area of the Reflective SENSOFP ccccccceccecececcececeececececcuaunecauaueenecens E7 3 7 1 4 Effective Print Area ccccccccccccccececccccccceccccacececcaeaceceneaesceneauatsteneaueceneneaeansnentars E7 3 Te 6 91 q pacre en eae RS ern etn ata ener e a ere eee IN Pec eee ee ene E mE een ee E7 4 7 3 Recommended Media and Ribbon Types cecccccseeeeeeeeeeeseeeeeeaeeeeseeeeeseeeeesaeeeeeeaes E7 4 7 4 Care Handling of Media and Ribbon ceccccccecc
82. nge 00000 to 65535 A number exceeding 65535 will be automatically corrected to 65535 Be careful not to set the same port number that other applications are using Press the PAUSE key to move the cursor to the next digit After the last digit is set press the PAUSE key to go to DHCP Setting NOTE Pressing the PAUSE key while DHCP ON is displayed allows you to set a DHCP client ID 4 Socket Port This parameter is to enable a socket port and set a socket number SOCKET PORT arena RESTART or FEED PORT OFF lt PORT ON 08000 PAUSE PORT ON 08000 Enter a number for each digit of the port number with the RESTART or FEED key PORT ON 08000 PAUSE PORT ON 08000 PAUSE lt gt IP ADDRESS i UO T O 5 5 DHCP This parameter is to enable DHCP lt 7 gt IP ADDRESS DHCP PAUSE RESTART or FEED lt gt IP ADDRESS DHCP OFF E2 28 2 PRINTER SETUP 2 3 IP Address Setting TCP IP Cont NOTES Code used to enter a DHCP client ID is selectable between ASCII code alphanumeric and Hex code Set a character or value for each byte by using the RESTART or FEED key RESTART key Increment FEED key Decrement Press the PAUSE key to enter the next byte Repeat this until 16th byte is entered After the 16th byte is set press the PAUSE key to store the entered DHCP client ID At this time
83. nstall the printer where it might be exposed to oil or solvent 2 2 Connecting the Power Cord CAUTION As a Power Cord is not supplied with the printer please purchase an approved on that meets the safety standard of each country Refer to APPENDIX 3 To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions e Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight e Keep your work environment static free Static discharge can cause damage to delicate internal components e Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains e Assure that the printer is connected to the AC mains with a three prong power cable that has the proper ground earth connection 1 Make sure that the printer Power Switch is in the OFF O position Connect the Power Cord to the printer as shown in the figure below Power Switch Power Cord 2 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Example of US Type Example of EU Type E2 2 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 3 Loading the Media 2 3 Loading the Media The following procedure shows the steps to proper
84. nting images on labels or tags can be accomplished The figure below illustrates the Operation Panel and key functions LCD Message Display ON LINE LED ERROR LED Green Red FEED key PAUSE key RESTART key The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s current status Up to 32 characters can be displayed on two lines There are two LEDs on the Operation Panel LED luminates when Flashes when ON LINE The printer is ready to The printer is print communicating with your computer Any error occurs with The ribbon is nearly the printer over See NOTE 1 There are three keys on the operation panel PAUSE Used to stop printing temporarily RESTART Used to restart printing FEED Used to feed media E3 1 3 ON LINE OPERATION ENGLISH VERSION E01 33048 3 2 Operation 3 2 Operation NOTE For the meaning of error messages and actions to be taken refer to Section 5 TROUBLESHOOTING and APPENDIX 1 3 3 Reset NOTE If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state the printer restarts printing However when a communication error or command error occurs the printer returns to an idle condition When the printer is turned on the ON LINE message appears on the LCD Message Display It is shown during standby or normal printing 1 The printer is
85. of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the cut position is shifted forward Feed Direction lt q r Cut Position TM ley When setting 0 0 mm Feed Direction When setting 3 0 mm Compared with 0 0mm position the cut position is shifted backward Feed Direction lt q Cut Position E2 53 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment e Example of Strip Position Fine Adjustment When setting 3 0 mm Print Head Compared with 0 0mm position the stop position after printing is shifted forward Label Stop position after Fa Platen printing Strip Plate Backing Paper When setting 0 0 mm 3mm e gt _ Stop position MEF X printing When setting 3 0 mm Compared with 0 0mm position the stop position after printing is shifted backward Stop position after printing E2 54 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Reverse Feed Amount Fine Adjustment Tone Fine Adjustment Cont TS BACK ADJ 5 0mm BACK ADJ 9 9mm NOTES Choose a desired value by using the RESTART RESTART or FEED key RES BACK ADJ 9 8 mm ADJ 9 8 mm Pressing the FEED key one time causes a 0 1mm change up to 9 9 mm Pressing the RESTART key one time causes a 0 5mm change
86. one eek r eee a r a S eee cee E2 47 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 9 Print Test 2 9 Print Test After your operating environment has been set perform a print test 1 Perform a print test by using the Printer Driver or an Issue Command The printer driver s Properties screen allows you to set the communication conditions media size and other printing conditions in accordance with your operating environment For details refer to the Help for the Windows Printer Drivers screen Example Stock tab display of the Printer Driver s Properties Screen TEC 8 SA4T Properties General Details Sharing Fage Setup Graphics Fonts Tools Stock Options About Media Settings Print Method Print Method AEAEE Sensor Sensor Transmissive Label Gap Label Gap n os in lssue Settings Issue Mode Issue Mode Batch Mode with Back Feed Cut Cut Disabled 7 Print Speed Print Speed 6 00 In sec Fine Adjustment Fine Adjustment Set Feed o oo in Cut Strip o oo in Backteedi n on in Prat shrinkage a Cancel Apoly Help Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch or strip is selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result e When a prin
87. ound this problem first try an automatic threshold setting If the problem still occurs then the threshold voltage needs to be manually set Automatic threshold setting procedure 1 ONLINE 2 B SA4T V1 0 3 4 5 TRANSMISSIVE 6 B SA4T V1 0 Turn the power ON The printer is in online mode Load a pre printed media roll When using a label stock move the Feed Gap Sensor so that it is in line with the centre of the label When using a tag stock move the Black Mark Sensor so that it is in line with the centre of a black mark Press the PAUSE key The printer enters the pause mode Press and hold the PAUSE key in the pause state until the following screen appears The sensor type is displayed E2 59 2 PRINTER SETUP 2 11 Threshold Setting 7 Cont 8 PAUSE B SA4T V1 0 ONLINE B SA4T V1 0 ENGLISH VERSION E01 33048 2 11 Threshold Setting Select the sensor to be adjusted by using the FEED key REFLECTIVE FEED gt TRANSMISSIVE B SA4T V1 0A B SA4T V1 0A Black mark sensor Feed gap sensor Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be fed until the PAUSE key is released An automatic threshold setting for the selected sensor 1s completed by this operation NOTES I Failure to feed more than 1 5 labels may result in an incorrect threshold setting 2 While the Top Cover is raised the PAUS
88. r to be deleted then click on the Remove button After the printer driver is deleted restart your host computer E2 43 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 8 5 Adding Deleting a LAN Port To use the LAN interface first you have to make the following settings in lt 7 gt IP ADDRESS in the system mode of the printer Refer to Section 2 7 3 e Set the printer IP address PRINTER IP ADRES the gateway IP address GATEWAY IP ADRES and subnet mask SUBNET MASK e Set the port number SOCKET PORT Among these settings the printer IP address and the port number are also required for adding a LAN port 1 Adding a LAN Port Windows 95 98 ME 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the printer After entering these click on the OK button Add Seagull TCP IP Port TOCPVIP Settings Tou may specify the printer
89. rd substances such as carbonic calcium CaCO3 and kaolin Al 03 2SiO 2H20 For further information please contact your local distributor or your media and ribbon manufacturers E 5 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33048 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel Symbols in the message 1 O The LED is illuminated The LED is flashing The LED is unlit 2 the number of unprinted media Up to 9999 in pieces 3 Flash memory card remaining memory for PC save area 0 to 895 in K bytes 4 amp amp amp amp Remaining flash memory capacity for storing writable characters O to 3147 in K bytes No LCD Message Printer Status RESTART ke n P ERT ONLINE ERROR eset Comman Yes No Yes No Online mode 2 HEAD OPEN A parity overrun or framing error has Yes Yes 4 COMMS ERROR Q joccurred during a communication by RS 2320 CUTTER ERROR A problem has occurred at the cutter Yes Yes module 7 NO PAPER The media has run out or the media is not Yes Yes loaded properly A feed or an issue was attempted with the Yes Yes HEAD OPEN Top Cover opened Except when the FEED key is pressed HEAD ERROR O The print head has a problem EXCESS HEAD TEMP EAEI The print head is overheated e The ribbon has run out Yes Yes e The ribbon has been torn A problem has occurred wit
90. rinter is cleared indicates the number of unprinted media Up to 9999 in pieces 3 tik kk KII Error Messages Problems Causes HEAD OPEN HEAD OPEN COVER OPEN COMMS ERROR A communication error has occurred PAPER JAM The media is jammed in the media path The media is not fed smoothly A wrong Media Sensor is selected for the media being used The Black Mark Sensor is not correctly aligned with the Black Mark on the media Size of the loaded media is different from the programmed size The Upper Sensor and the Lower Sensor misalign with each other The Feed Gap Sensor cannot distinguish a print area from a label Sap E5 1 mode the Top Cover opened the Front Cover opened Solutions Close the Top Cover Close the Top Cover Then press the RESTART key Close the Front Cover then press the RESTART key Make sure the interface cable is correctly connected to the printer and the host and the host is turned on 1 Remove the jammed media and clean the Platen Then reload the media correctly Finally press the RESTART key gt Section 5 3 2 Turn the printer off and then on Then select the Media Sensor for the media 3 Adjust the sensor position Then press the RESTART key gt Section 2 3 4 Replace the loaded media with one that matches the programmed size then press the RESTART key or turn the printer off and then on select a progr
91. rties t x Data length General Port Settings Driver Resources St o p b it 8 Parity Bits per second ETSIIT Flow control wo g zi Set these in accordance with the setting of your host computer Parity None Stop bits fi Flow control xon Xolf Advanced Restore Defaults lt Reference gt Properties screen of Serial COM port under Windows98 1 Baud Rate This parameter is to choose a communication speed of the RS 232C interface As 9600 bps has been chosen as default change it in accordance with your PC NOTES I Choose a desired baud rate by using the RESTART or FEES RS lt 2 gt PARAMETER SET 2 Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective SPEED 115200 bps RESTART SPEED 38400 bps SPEED 19200 bps FEED SPEED 4800 bps 0p o OP U U U m m m m m m J w J N co co D O D D o o O O T n n After making a choice press the PAUSE key E2 19 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 2 Parameter Setting Cont E Serial RS 232C Interface 2 Data Length This parameter is to choose a data length of the RS 232C interface As 8 bits has been chosen as default change it in accordance with your PC lt 2 gt PARAMETER SET DATA LENG 8bits RESTART DATA LENG 8bits FEED DATA LENG 7bits
92. s location by name or IP address A name may be ether a name on the local network such as PRIN TERE or a fully qualified internet name such as printerb seaguillecientific cor IP addresses are specified as four numbers separated by periods for example 10 7 2 4 Name or IF Address The port number determines which TCF port is used to communicate with the printer Most printers use port 9100 Port Humber g o0 Fort Settings The port name i displayed in the Ports dialog For example LPT1 ts the name of the parallel port The name generated by default is acceptable Fort Hame Cancel 5 When addition of the port is completed the port is added to the drop down list for Print to the following port E2 44 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers Windows NT4 0 2000 XP 1 2 3 4 5 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Ports tab and click on the Add Port button The Printer Ports dialog box is displayed Select Seagull Scientific TCP IP Port from the Available Printer Ports list then click on the OK button On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP AD
93. s on the LCD Message Display release the FEED and PAUSE keys Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt 7 gt IP ADDRESS appears on the LCD Message Display OOO lt gt IP ADDRESS Ld C C C P 4 Press the PAUSE key to enter the IP Address Setting Mode E2 25 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 2 3 IP Address Setting TCP IP Cont NOTES I Set each 3 digit value by using the RESTART or FEED key RESTART key Increment FEED key Decrement Range 0 to 255 Press the PAUSE key to move the cursor to the next 3 digit value After the last 3 digit value is set press the PAUSE key to go to Gateway IP Address Setting The IP Address Setting Mode contains the following sub menus To enter each sub menu press the PAUSE key lt gt IP ADDRESS PRINTER IP ADRES RESTART FEED lt gt IP ADDRESS GATEWAY IP ADRES RESTART FEED lt 7 gt P ADDRESS DHCP CLIENT ID RESTART FEED 1 Printer IP Address This parameter is to set an IP address lt 7 gt P ADDRESS PRINTER IP ADRES PAUSE v lt 7 gt IP ADDRESS 192 168 010 020 PAUSE lt 7 gt IP ADDRESS 192 168 010 020 PAUSE lt 7 gt IP ADDRESS 192 168 010 020 PAUSE y lt 7 gt P ADDRESS 192 168 010 020 E2
94. sentative EA2 5 APPENDIX 3 POWER CORD ENGLISH VERSION EO1 33048 APPENDIX 3 POWER CORD APPENDIX 3 POWER CORD When purchasing the power cord Since the power cord set is not enclosed in this unit please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative As of September 2004 Certification Certification Certification Country Agency mak Country Agency drk Country Agency maik Australia Sweden SEMKKO Austria OVE Belgium ASTA G Power Cord Instruction Finland FEI Denmark D France 1 For use with 100 125 Vac mains power supply please select a power cord rated Min 125V 10A 2 For use with 200 240 Vac mains power supply please select a power cord rated Min 250V 3 Please select a power cord with the length of 4 5m or less Country Region North America United Kingdom Power Cord Rated Min 125V 10A 250V 250V 250V Type SVT HO5VV F HO5VV F AS3191 approved Light or Ordinary Duty type Conductor size No 3 18AWG 3 x 0 75 mm 3 x 0 75 mm 3 x 0 75 mm Min Plug Configuration locally approved type A Rated Min 125V 10A 250V 10A 250V 1 250V 1 At least 125 of the rated current of the product EA3 1 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33048 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES The following are the image samples of the fonts bar codes and two dimensional codes prov
95. sition y is shifted to the left y ABC ji Y 50 0mm Bottom First Printing When setting 0 0 mm ng a zx P When setting 50 0 mm 50 0MM lapl Compared with 0 0mm position the print position lo is shifted to the right E2 56 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Print Tone Fine Adjustment Tone Fine Adjustment Cont Thermal Transfer Print lt 3 gt ADJUST SET TONE ADuJ lt T gt 3 TONE ADJ lt T gt 10 TONE ADJ lt T gt 9 TONE ADJ lt T gt 0 Standard TONE ADJ lt T gt 9 TONE ADJ lt T gt 10 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time RESTART Darker causes a I tone change up to 10 tones Pressing the RESTART key one time causes a 1 tone change up to 10 tones FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key Thermal Direct Print lt 3 gt ADJUST SET TONE ADJ lt D gt 2 TONE ADJ lt D gt 10 TONE ADJ lt D gt 9 TONE ADJ lt D gt 0 Standard TONE ADJ lt D gt 9 TONE ADJ lt D gt 10 Darker RESTART FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 57 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Posi
96. ssages Problems Cause Solutions RFID ERROR The printer cannot communicate with the Turn the printer off and then on again RFID module SYNTAX ERROR While the printer is in the Dowload mode Turn the printer off and then on again for upgrading the firmware it receives an improper command for example a Issue Command Other error messages A hardware or software problem may Turn the printer off and then on If this have occurred does not solve the problem turn off the printer again and call a TOSHIBA TEC authorised service representative 5 2 Possible Problems This section describes problems that may occur when using the printer and their causes and solutions _ Possible Problems __ Causes The printer will not 1 The Power Cord is disconnected 1 Plug in the Power Cord turn on 2 The AC outlet is not functioning 2 Test with a power cord from another correctly electric appliance 3 The fuse has blown or the circuit 3 Check the fuse or breaker breaker has tripped The media is not fed 1 The media is not loaded properly 1 Load the media properly SS Section 2 3 2 The printer is in an error condition 2 Solve the error in the message display See Section 5 1 for more detail Pressing the FEED A feed or an issue was attempted not on Change the print condition by using the key in the initial state the following default conditions printer driver or a print command so that results in an error Sensor
97. t start position cut strip position or print tone needs to be adjusted Section 2 10 Position and Print Tone Fine Adjustment e When pre printed media is used and 1f a print start position is not properly detected gt Section 2 11 Threshold Setting E2 48 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 9 Print Test 2 9 Print Test Cont When using an optional Cutter Module or Strip Module It is necessary to set the issue mode cut strip position etc for the Printer Driver or TPCL TEC Printer Command Language in accordance with your printing condition For details of the TPCL refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module or Strip Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to Section 4 1 3 Optional Cutter Module or Section 4 1 4 Optional Strip Module E2 49 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print This section describes how to fine adjust a print start position cut strip Tone Fine position reverse feed amount print tone and ribbon motor torque i When a fine adjustment is required such as print start position print tone Adj
98. the display will turn to lt gt IP ADDRESS ENGLISH VERSION EO1 33048 2 7 Setting an Operating Environment 6 DHCP Client ID This parameter is to set a DHCP client ID lt gt IP ADDRESS DHCP CLIENT ID PAUSE FEED or RESTART MODE ASCII MODE HEX DHCP CLIENT ID DHCP CLIENT ID ASCII Code Hex PAUSE PAUSE em GONE v MODE ASCII 4142434445464748 ABCDEFGHIJKLMNOP 494A4B4C4D4E4F50 Enter a character or a value for each of 1st byte to 16th byte sequentially using the FEED or RESTART key PAUSE _ PAUSE ASCII code and Hex code correspondence table Example To enter TOSHIBA in Hex code 54 4F 53 48 49 42 41 When the system mode settings have been completed turn off the printer E2 29 2 PRINTER SETUP ENGLISH VERSION EO1 33048 2 8 Installing the Printer Drivers 2 8 Installing the Printer Drivers 2 8 1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA B SA4T bar code printer on your Windows host computer install and delete the printer driver the procedure for adding the LAN port cautions and limitations The appropriate version of the printer driver is V6 9 2 8 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA B SAA4T bar code printer as well as the easy to use general printers You can use this printer by connecting
99. the power inlet of the printer then to an AC outlet Load a label stock or tag stock Adjust the position of feed gap sensor or black mark sensor according to the media to be used In case of thermal transfer printing load the ribbon Connect the printer to a host computer or a network Turn on the printer power Set the printer parameters in the system mode If necessary install the printer driver in your host computer Make a print test in your operating environment and check the print result If necessary fine adjust the print start position cut strip position print tone etc If the print start position cannot be detected properly when pre printed label is used set the threshold automatically If the print start position cannot be detected properly even an automatic threshold setting is performing manually set the threshold E2 1 Reference 2 1 Installation Connecting the Power Cord 3 Loading the Media 3 Loading the Media 4 Loading the Ribbon Connecting the Printer to Your Host Computer 6 Turning the Power ON Setting an Operating Environment Installing the Printer Drivers 2 9 Print Test 2 10 Position and Print Tone Fine Adjustment 2 11 Threshold Setting 2 11 Threshold Setting 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 2 Connecting the Power Cord 2 1 Installation CAUTION As the enclosure of this product is made from plastic do not i
100. tion Panel 1 4 5 Interior Do not touch the Print Head or around it just after printing You may get burned as the Print Head becomes very hot during printing Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the moving parts be sure to load the media once the printer has stopped moving completely To avoid injury be careful not to trap your fingers while opening or closing the cover LCD Message Display ON LINE LED ERROR LED Green Red RESTART key Please see Section 3 1 for further information about the Operation Panel Supply Path Label ROLL LOADING INSTRUCTIONS Ribbon Stopper Take up side Ribbon Path Paper Path Caution about the moving parts Please refer to WARNING 2 Caution Label Print Head Caution symbol for the print head Please refer to WARNING 1 Media Holder Ass y Caution about the cover open close Caution Media Guide z F Label Please refer to AE T WARNING 3 Head Position 4h TAN Lever Head Position Lever Platen Head Position Label Refer to Section 2 3 Loading the Media Step 13 E1 4 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33048 1 5 Options 1 5 Options Option Name Type 300 dpi Print B SA704 TPH3 QM R _ This print head enables a conversion of a 203 dpi print head of the Head B SA4TM GS12 B SA4TP G
101. tion and Print Ribbon Motor Voltage Fine Adjustment Tone Fine When the ribbon is slack or wrinkled and printing is affected fine adjust Adjustment Cont the ribbon motor torque by using the following procedure Take up Motor RBN ADJ lt FW gt lt 3 gt ADJUST SET NOTES RBN ADJ lt FW gt 10 Choose a desired value by using the High RESTART or FEED key RBN ADJ lt FW Pressing the FEED key one time o Ai step change up to REST ART RBN ADJ lt FW gt 1 Pressing the RESTART key one RBN ADJ lt FW gt 2 Motor Torque time causes a 1 step change up to 0 steps RBN ADJ lt FW gt 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key Feed Motor RBN ADJ lt BK gt lt 3 gt ADJUST SET RBN ADJ lt BK gt 5 High RBN ADJ lt BK gt 0 RESTART RBN ADJ lt BK gt 1 RBN ADJ lt BK gt 2 Motor Torque FEED RBN ADJ lt BK gt 14 RBN ADJ lt BK gt 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 58 2 PRINTER SETUP ENGLISH VERSION E01 33048 2 11 Threshold Setting 2 11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark When the media is pre printed the darker or more dense inks can interfere with this process causing paper jam errors To get ar
102. to the machines through place heavy objects on pull on or ee A i the ventilation slits as this may Ji I le excessively bend the cords as this ae Ne may cause fire or electrical shock cause fire or electric shock A If the machines are dropped or Continued use of the machines in Disconnect their cabinets damaged first turn the plug an abnormal condition such as off the power switches and when the machines are producing disconnect the power cord plugs smoke or strange smells may cause from the outlet and then contact fire or electric shock In these your authorised TOSHIBA TEC cases immediately turn off the representative for assistance PA power switches and disconnect the Continued use of the machine in power cord plugs from the outlet that condition may cause fire or Then contact your authorised electric shock TOSHIBA TEC representative for assistance Safety Summary ENGLISH VERSION EO1 33048 If foreign objects metal When unplugging the power cords Disconnect fragments water liquids enter Ae C it nect be sure to hold and pull on the plug the plug D 5 the machines first turn off the Pome portion Pulling on the cord portion power switches and disconnect may cut or expose the internal wires the power cord plugs from the J and cause fire or electric shock outlet and then contact your i authorised TOSHIBA TEC representative for assistance Continued use of the machine i
103. type Feed gap sensor it corresponds to your printing conditions Printing method Thermal transfer Then clear the error state by pressing the Media pitch 76 2 mm RESTART key Nothing is printed on 1 The media is not loaded properly Load the media properly the media oe eee eee SP SOCHON 23 eee 2 The ribbon is not loaded properly Load the ribbon properly oo Section 24 3 The ribbon and media are not matched Select an appropriate ribbon for the media type being used 1 The ribbon and media are not matched Select an appropriate ribbon for the mE D Dr nE ee 2 The Print Head is not clean Clean the print head using a Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol The optional cutter 1 The Cutter Unit is not closed properly 1 Close the Cutter Unit properly module does not cut The printed image is blurred 2 The media is jammed in the Cutter 2 Remove the jammed paper of Section 403 3 The cutter blade is dirty 3 Clean the cutter blade gt Section 4 1 3 The optional Strip Label stock is too thin or the glue is too Refer to Section 7 1 Media and change Module does not sticky the label remove labels from the E5 3 5 TROUBLESHOOTING 5 3 Removing Jammed Media CAUTION Do not use any tool that may damage the Print Head NOTE If you get frequent jams in the cutter contact a TOSHIBA TEC authorised service representative ENGLISH VE
104. ustment etc follow the procedure below 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display ONLINE B SA4T V1 0 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed lt 1 gt RESET 4 Press the FEED or RESTART key until lt 3 gt ADJUST SET appears on the LCD Message Display 5 When lt 3 gt ADJUST SET appears press the PAUSE key to enter the Parameter Fine Adjustment Mode E2 50 2 PRINTER SETUP 2 10 Position and Print B89 Ol n Cc Tl O 3 o 2 zg a mp o PAUSE lt 3 gt ADJUST SET a M D gt O 2 O 3 3 PAUSE lt 3 gt ADJUST SET CUT ADJ 10 0mm PAUSE T OV AG Da OC Cn je a SH 3 PAUSE lt 3 gt ADJUST SET X ADJUST 50 0mm PAUSE lt 3 gt ADJUST SET TONE ADu lt T gt 3 PAUSE lt 3 gt ADJUST SET TONE ADJ lt D gt 2 PAUSE lt 3 gt ADJUST SET RBN ADJ lt FW gt 10 PAUSE A D gt zE eC AO sia ha on o on PAUSE lt 3 gt ADJUST SET THRESHOLD lt R gt 1 0V PAUSE lt 3 gt ADJUST SET THRESHOLD lt T gt 1 4V PAUSE i ENGLISH VERSION E01 33048 2 10 Position and Print Tone Fine Adjustment The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position cut strip position print
105. voltage and no media level voltage Each time the PAUSE key is pressed the lt 5sSENSOR ADJ sub menus are displayed sequentially O gt ag PAUSE Sensor Status Display H 28 C A 28 C Temperatures being detected by the Print Head Thermistor and the PAUSE Ambient Thermistor are displayed Black Mark Sensor Status Display REFLECT 3 5V Voltage being detected by the Black Mark Sensor is displayed FEED and RESTART Black Mark Sensor Adjustment REFLECT 4 8V Using the media actually used a media level voltage is stored PAUSE Feed Gap Sensor Status Display TRANS 2 4V Voltage being detected by the Feed Gap Sensor is displayed FEED and RESTART Feed Gap Sensor Adjustment TRANS 4 1V Using the media actually used a media level voltage is stored PAUSE Black Mark Sensor Feed Gap Sensor Status Display No media PEJRO 1V14 8V No media level voltage detected by the Black Mark Sensor Feed Gap FEED and RESTART Sensor is displayed Black Mark Sensor Feed Gap Sensor Adjustment No media PE RO 1V14 8V No media level voltage is stored ae mE When using the Black Mark Sensor 1 While lt 5 gt SENSOR ADJ is displayed press the PAUSE key until the message appears The displayed value is a real time voltage being detected by the Black Mark Sensor lt 5 gt SENSOR ADJ REFLECT 3 5V 2 Measure a voltage at a blank part of media and a black mark Voltage at a
106. work DPI Dot Per Inch The unit used to express print density EA5 1 ENGLISH VERSION E01 33048 APPENDIX 5 GLOSSARIES Feed gap sensor A transmissive sensor which detects the difference of potential between the label gaps and the label to find the print position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Clearance between labels IPS Inch per second The unit used to express print speed Label A type of media with adhesive backing LCD Liquid Crystal Display Installed on the operation panel and displays operation modes error message and so on Media Material on which data is printed by the printer Label tag paper fanfold paper perforated paper etc Plug and Play When Plug and Play is enabled the PC will automatically identify the printer Cf the PC supports Plug amp Play optimize the system resource IRQ and DMA and display a message prompting a printer driver installation Pre printed media A type of media on which characters logos and other designs have been already printed APPENDIX 5 GLOSSARIES Printer IP address A 32 bit address of a printer connected to TCP IP network which identifies the network printer An IP address is written as 4 sets of numbers separated by periods Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to

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