User Manual - Hope Industrial Systems
Contents
1. 00000000000000 0000000000000 000000000000 000000000000 0000000000 2 4 0000000 0000000 0000000 000000000000000000 1 To display the Main Menu press button 1 CONTROL PANEL BUTTONS NOTE All OSD menus and adjustments screens disappear automatically after 15 seconds This is adjustable through the OSD timeout setting in the Setup menu 2 select a control to adjust press the A or down button to scroll through the menu 3 Press button 2 to open the menu for a selected control 4 To adjust the control press the up A or down button 5 To save the adjustments and return to the main OSD menu press button 1 once To exit the OSD menu press button 1 twice RL17F User Manual December 2012 2 13 Video Settings Button Control Functions Up Brightness When the OSD menu IS NOT displayed Adjust Shortcut to Brightness Adjust When the OSD menu IS displayed Scrolls up and adjusts items in the menu up Down Contrast When the OSD menu IS NOT displayed e Shortcut to Contrast Adjust When the OSD menu IS displayed Scrolls down and adjusts items in the menu down Turns the monitor on and off The Power Indicator light glows green during normal operation and orange when the monitor is in Power Saving mode Displays the control screen fo2. Substitution of any components may impair suitability for Class Division 2 Locations Waste Electrical and Electronic Equipment Directive WEEE The following information is only for EU member states E The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to local law Users should contact their supplier and check the terms and conditions of the purchase contract When purchased directly from Hope Industrial Systems you may contact technical support for disposal arrangements 2 2 RL17F User Manual December 2012 Mechanical Drawings Mechanical Drawings Front View 482 6 mm si 19 00 1 S 1 OA 354 8 mm 317 0 13 97 340 4 mm 12 48 13 40 215 4 8 48 139 2 mm 5 48 Y gt 00 458 8 37 6 18 06 1 48 Bottom View 348 0 mm 13 7 A A fr rt 8 50 9mm 201 j 3 2 mm 0 125 7 1 mm asra mm J 0 28 17 24 t 2 RL17F User Manual December 2012 2 5 Mechanical Drawings 7 0000000000 00000000000 00000000000 ry 290 9 mm 11 45 Y t
3. Toll Free 877 762 9790 International 1 678 762 9790 Fax 1 678 762 9789 Sales and Customer Service sales Hopelndustrial com Support and Returns support Hopelndustrial com Accounting Department accounting Hopelndustrial com www Hopelndustrial com UK Harling Road Snetterton Norwich NR16 2JU United Kingdom Phone 44 0 20 7193 2618 Fax 44 0 207117 1194 Sales and Customer Service sales Hopelndustrial co uk Support and Returns support Hopelndustrial co uk Accounting Department accounting Hopelndustrial co uk www Hopelndustrial co uk ANA MES O 2013 Hope Industrial Systems Inc li 28 RL17F User Manual December 2012
4. the resolution to 1280 x 1024 Press 1 to clear message Press 2 todisable message 1 Exit 2 Select OSD Position Allows the user to move the OSD menus and control screens OSD Timeout Sets the length of time the OSD screen is displayed For example with 15 second time setting if a control is not pushed within 15 seconds the display screen disappears OSD Background Allows the user to turn the OSD background On or Off S Memory Recall Menu J The Memory Recall menu returns adjustments back to factory default settings NOTE This control does not affect changes made with the User Color control Language Select or Power Lock setting 2 RL17F User Manual December 2012 2 19 Cleaning Instructions Cleaning Instructions A CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON IMPORTANT Always spray the cleaner on the cloth or towel first and then clean the monitor screen Cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Glass Acrylic and Touch Screen Window Models All displays with safety glass acrylic or resistive touch screen windows may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti reflective coating
5. 2 6 2 RL17F User Manual December 2012 7 1mm 0 28 Installation Instructions Installation Instructions Step 1 Prepare for Installation IMPORTANT Perform the following steps BEFORE installation of the monitor into the rack 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper air flow into and out of the unit 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit A gt The maximum rated temperature for the HIS RL17 is 50 C 122 F gt Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce temperature gt Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the specifications of the unit gt The maximum rated humidity for the HIS RL17 is 90 non condensing RL17F User Manual December 2012 Installation Instructions Step 2 Bench te
6. Install Touch Screen Driver Applies to touch screen monitors only Instructions below apply to Windows systems Both Serial and USB ports are present on all touch screen monitors but only one should be used to connect the touch screen interface to the monitor All touch screen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure that you have the most current information please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm IMPORTANT If you will be using a Serial connection connect the Serial cable first and then install the touch screen driver If you will be using a USB connection install the touch screen driver first and then connect the USB cable Serial RS 232 Connection 1 Connect one end of the Serial cable to the Serial input port on the rear of the monitor Connect the other end to the Serial port on the host computer Tighten the captive screws on the cable connectors to ensure adequate strain relief AMES RL17F User Manual December 2012 Installation Instructions 2 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and
7. No image on Video cable is not plugged in Check the video cable connection at the the screen and correctly monitor PC and or KVM extender PC is in Power Saving Power Saving mode can usually be exited neicator gats hode by moving the mouse lit orange PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal 2 RL17F User Manual December 2012 2 21 Troubleshooting Symptom Out of Range message box and no image on the screen Incorrectly displayed or partial image on the screen Wrong or abnormal colors white is not white Screen image is dim The message OSD Locked appears The message Power Button Locked appears E 2 Causes The source signal exceeds the maximum resolution and or refresh rate that the monitor can handle gt 1280 x 1024 resolution or gt 75 Hz refresh rate Monitor has not been adjusted correctly for the source signal Monitor color settings are incorrectly adjusted Video cable is not securely connected Video cable is bad Brightness and or contrast settings are not set properly The OSD has been locked to prevent unauthorized changes to display settings The Power button has been locked to prevent unauthorized shut down of the monitor RL17F User Manual December 2012 Solutions Adjust the computer settings to t
8. Registration WEE DJ1859ZX for UK only Enclosure UL 50E Fie No ES18680 SCS Hazardous Location For monitors with model numbers HIS RL17 _ _ HF only UL Rated for Hazardous Locations Industrial Control Equipment for Hazardous Location Listed for Class Division 2 for Groups A B C D Temp Code T6 File No E328481 per ANSI ISA 12 12 01 2007 A 26 RL17F User Manual December 2012 i Warranty Statement Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage We warrant this product to be free from defects in material and workmanship subject to the conditions set forth below The warranty on all industrial display products KB R2 and KB M2 keyboard series KVM2 extender series and ENCL TC01 ENCL TC02 and ENCL PC10 enclosure series remains in force for a three year period beginning on the date we invoice you The warranty period KB PL1 keyboards is two years and all other keyboards carry a one year warranty lf Hope Industrial Systems repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specificatio
9. open the READ ME FIRST htm file in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right clicking on the file and selecting Run as administrator Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation USB Connection 1 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the READ ME FIRST htm file in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right clicking on the file and selecting Run as administrator Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation A cable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief Route one end of the USB cable through the retention bracket and connect it to the USB input port on the monit
10. pace 18 SetuP MENU 19 Memory Recall Men ii 19 Cleaning INSTUCION Sinai A 20 Glass Acrylic and Touch Screen Window 20 Troubleshooting sn A dainadaina niassa 21 Video Troublesho0 21 Touch Screen Troubleshooting simil iaa 23 Specifications ici ai a 24 a AAA A AA AAA 24 A A A A 24 Environmental cios lili 24 ais 25 FUNCIONA di 25 Rack Compatibility 25 Physical Aaa 26 Compliances and Certifications 9 26 Warranty Mates 27 t 2 2 2 RL17F User Manual December 2012 Safety Regulatory Information Safety and Regulatory Information A WARNING To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for
11. this product be covered by UL 60950 3 Edition the socket outlet shall be installed near the equipment and shall be easily accessible FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device INV RL17F User Manual December 2012 z Safety and Regulatory Information 4 Hazardous Locations The following applies only to monitors rated for hazardous locations model numbers HIS RL17 _ _ HF This equipment is suitable for use in Class Division 2 Groups A and or non hazardous locations only WARNING EXPLOSION HAZARD Do not disconnect equipment unless power has been removed or the area is known to be non hazardous WARNING EXPLOSION HAZARD
12. Color mode which allows independent adjustment of red R green G and blue B The factory setting for this product is 6500K 6500 Kelvin Color Adjust sRGB 9300K 6500K 5400K User Color 1 Exit 2 Select Color Adjust Menu Description This is quickly becoming the industry standard for color management with support being included in many of the latest applications Enabling this setting allows the LCD to more accurately display colors the way they were originally intended NOTE Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting Adds red to the screen image for warmer white and richer red Adds red to the screen image for a daylight color User Color Individual adjustments for red R green G and blue B 1 To select color R G or B press button 2 2 adjust selected color press the up A or down button NOTE If you select RECALL from the OSD Main Menu when the product is set to a Preset Timing Mode colors return to the 6500K factory preset 2 RL17F User Manual December 2012 2 17 Video Settings fen Information Menu 11 The Information menu displays the timing mode video signal input coming from the graphics card in the computer See your graphics card s user guide for instructions on changing the resolution
13. HOPE INDUSTRIAL SYSTEMS 17 RACK MOUNT INE REVISION F USER MANUAL Model No HIS RL17 __ Table of Contents Safety and Regulatory Information accionar ri ia 3 FCC NOICE ae 3 Hazardous 4 Waste Electrical and Electronic Equipment Directive WEEE 4 Mechanical Drawings conoci edad 5 Front VIO Wei na ita 5 Bottom dad 5 SIde VIEW aesa 6 Installation INStructiONS sissies cesses sanonnan aoaaa aaea aeaa aaan Eaa nadaa 7 Step 17 Prepare for Installation tacita EAEN 7 Step 2 Bench test Configura modista 8 cli e ai aE ah 8 Install Touch Screen DVEF is sirena achive date Jensen nance bates aia anilla ias 9 Step 3 Install into E E aR 11 Video Setting Sucina ia 12 Setting the Timing RENTAN 12 Gontrol Panel Buttons ius 13 OSD and Power Lock 14 On Screen Display OSD MENUS ccoo 15 Auto Image Adjust 16 Contrast Brightness Men sor aare enteeeees 16 Color Adj st tc 17 Information 18
14. adapter see Input Signal Formats for a list of compatible video signals e Optional DisplayPort input using DisplayPort to VGA adapter Input Signal Formats RGB Analog video 0 7 1 0 Vp p 75 Ohms Compatible sync modes Separate H V sync NOTE NTSC PAL composite input available call for details Horizontal Scan 24 82 kHz Vertical Scan 50 75 Hz Supported Video 1280 x 1024 60 75 Hz Standards 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 75 Hz Response Rate typical Functional Control Panel Buttons Up Down Power 2 Enter 1 Menu On Screen Display OSD Auto Image Adjust Contrast Brightness Color Adjust Menus Information Manual Image Adjust Setup Memory Recall Touch Screen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer Rack Compatibility Rack Width 482 6 mm 19 0 preferred EIA width Mounting 8515 6 4 mm 0 25 wide RL17F User Manual December 2012 25 Specifications Physical Front Bezel Outside 482 6 mm x 354 8 mm x 3 2 mm 19 0 x 13 97 x 0 125 Dimensions W x H x D Netweight 16 bs Shipping Weight 20 lbs Compliances and Certifications UL 60950 3 Edition CUL Recognized Component File No E212889 UL 508A Listed File No E318630 FCC Class A CE Environmental RoHS Hazardous Substances IEC 60721 3 Reliability WEEE
15. and refresh rate vertical frequency NOTE VESA 1280 1024 60 Hz recommended means that the resolution is 1280 x 1024 and the refresh rate is 60 Hz Manual Image Adjust Menu lt gt The Manual Image Adjust menu includes the H V Position H Size Fine Tune and Sharpness functions Manual Image Adjust V Position H Size Fine Tune Sharpness 2 Select Manual Image Adjust Menu Description H V Position Moves the screen image left or right and up or down Horizontal Vertical Position H Size Horizontal Size Adjusts the width of the screen image Fine Tune Sharpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Image Adjust function first Sharpness 0002 Adjusts the clarity and focus of the screen image 2 18 a RL17F User Manual December 2012 Video Settings Setup Menu The Setup menu includes the Language Select Resolution Notice OSD Position OSD Timeout and OSD Background functions Setup Menu Language Select Resolution Notice OSD Position OSD Timeout OSD Background 1 Exit 2 Select Setup Menu Description Language Select Allows the user to choose the language used in the menus and control screens Resolution Notice Advises the optimal resolution to use and displays the Resolution Notice menu shown below Resolution Notice For the best quality change
16. he monitor s native resolution 1280 1024 0 60 Hz Activate the Auto Image Adjust function in the OSD menu Fine tune the picture by manually adjusting the image In the OSD menu these functions can be found in the Manual Image Adjust menu Reset the monitor to the factory default settings by activating the Memory Recall function in the OSD If any colors red green or blue are missing check the video cable to make sure it is securely connected Check to make sure there are no loose or broken pins in the cable connector Shorts in the cable could also cause an improper image to display Adjust the monitor s brightness and contrast settings in the OSD s Contrast Brightness menu Press and hold 1 and the up A button for 10 seconds Press and hold 1 and the down button for 10 seconds Troubleshooting Touch Screen Troubleshooting Applies to touch screen monitors only To be sure that you have the most current driver please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm Symptom Causes Solutions No response Touch screen driver has not Download and install the latest driver from when touching been installed the Hope Industrial website the touch screen Touch screen cable is not Make sure either the USB or Serial cable plugged in correctly is securely connected to the monitor and PC Do not connect both If using a USB connectio
17. n USB cables have a 3 meter limitation and does the USB cable length could cause no touch response if this is exceed 3 meters exceeded If using a Serial connection Ensure that the Serial cable is connected is the Serial cable plugged to the COM port being used prior to into the correct COM port installing the touch screen driver The cursor Touch screen driver has not Download and install the latest driver from moves but does been installed the Hope Industrial website not follow my finger when touching the touch screen Touch screen has not been Activate the calibration utility In Windows calibrated systems these settings may be found at the following location Control Panel gt Elo Touchscreen gt General Tab Press the Align button Touch all targets as the appear to calibrate the touch screen Press the Green Check button when verified 2 RL17F User Manual December 2012 2 23 Specifications Specifications Display Pixel Pitch 0208 Backlight Two CCFTs Cold Cathode Fluorescent Tube 50 000 hour brightness half life Electrical Monitor Input 100 to 240 VAC 1 5 0 75 A 60 50 Hz Power Consumption Power Consumption lt 2W Standby mode Environmental Transport Vibration 0 192 Hz 10 200 Hz e Operating up to 10 000 feet 24 48 RL17F User Manual December 2012 Specifications Input Connectors e HD 15 e Optional BNC input using HD 15 to 5 wire BNC
18. nformation Displays the timing mode video signal input Manual Image Adjust Includes the H V Position H Size Fine Tune and Sharpness functions Includes the Language Select Resolution Notice OSD Position OSD Timeout and OSD Background functions Memory Recall Returns adjustments back to factory default settings 2 RL17F User Manual December 2012 2 15 Video Settings AUTO Auto Image Adjust Menu The Auto Image Adjust menu automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If this function does not work on your display lower the video refresh rate to 60 Hz and set the resolution to its pre set value 942 Contrast Brightness Menu The Contrast Brightness menu includes the Contrast and Brightness functions Contrast Brightness Menu Description Contrast Adjusts the difference between the image background black level and the foreground white level This feature may also be accessed by pressing the down button outside of the OSD menu Brightness Adjusts the background black level of the screen image This feature may also be accessed by pressing the up A button outside of the OSD menu 2 16 a RL17F User Manual December 2012 Video Settings Color Adjust Menu The Color Adjust menu provides several color adjustment modes including preset color temperatures and a User
19. ns of the original parts or unit For orders sold through our U S operations we will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A For products originally sold through Hope Industrial U K return shipping to and from Hope Industrial repair facilities and any EU member country except Malta and Cyprus will be provided using a pre paid UPS shipping label sent via email order to receive warranty service you must get prior approval from Hope Industrial Systems To request warranty service you can telephone us at 1 678 762 9790 or 44 0 20 7193 2618 in the United Kingdom or send an email to support Hopelndustrial com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box Hope Industrial Systems will not accept shipments not accompanied by the RMA number Except where otherwise noted you must ship or deliver the product to Hope Industrial Systems Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effect
20. or Connect the other end to the USB port on the host computer Calibrate the Touch Screen Once the driver has finished installing you are ready to calibrate the touch screen Open the touch screen s Control Panel by clicking on the Elo Touchscreen icon located in the host computer s Control Panel Under the General tab click the Align button to start the calibration routine 10 E FA HIS RL17F User Manual December 2012 Installation Instructions Step 3 Install into Rack Once you have completed the full bench test configuration and confirmed that all components are working properly you are ready to install the monitor into the rack Hope Industrial Systems Rack Mount monitors conform to the Electronic Industries Association standard ElA 310 D Our monitors will fit in type A B and C racks with a width of 482 6 mm 19 preferred ElA rack width A WARNING Hope Industrial Systems will not assume liability for damage to internal electronics due to improper installation Contact Hope Industrial Systems if you need additional assistance The HIS RL17 has a panel height of 8U shown below 37 6 mm 1 48 139 2 5 48 Y 13 97 215 4 mm 8 48 317 0 mm 12 48 354 8 mm Y 13 97 Me RL17F User Manual December 2012 11 Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphic
21. r the highlighted control Toggles between two controls on some screens Opens the OSD menu Exits the OSD menu and saves adjustments OSD and Power Lock Settings gt OSD Lock Press and hold 1 and the up A button for 10 seconds If any buttons are pressed the message OSD Locked will display for 3 seconds gt OSD Unlock Press and hold 1 and the up A button again for 10 seconds gt Power Button Lock Press and hold 1 and the down button for 10 seconds If the power button is pressed the message Power Button Locked will display for 3 seconds With or without this setting after a power failure your monitor s power will automatically turn ON when power is restored gt Power Button Unlock Press and hold 1 and the down W button again for 10 seconds A 14 RL17F User Manual December 2012 ii Video Settings On Screen Display OSD Menus To open the OSD menu press button 1 once The following screen will appear Main Menu Auto Image Adjust Contrast Brightness Color Adjust Information Manual Image Adjust Setup Menu Memory Recall Exit 2 Select ONAE E Main Menu Description Auto Image Adjust Automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion Contrast Brightness Includes the Contrast and Brightness functions Color Adjust Provides several color adjustment modes I
22. s improper or unauthorized repair by anyone other than Hope Industrial Systems or a service agency authorized by Hope Industrial Systems to perform such repairs fire flood acts of God or other contingencies beyond the control of Hope Industrial Systems Hope Industrial Systems responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement Hope Industrial Systems shall not be liable for direct indirect incidental consequential or other types of damages resulting from the use of any Hope Industrial Systems product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsibility to determine suitability of this product for your purpose and application 2 RL17F User Manual December 2012 2 27 Hope Industrial Systems Inc US International 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 United States
23. s adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution e g 1280 x 1024 and refresh rate or vertical frequency e g 60 Hz After setting the timing mode use the On Screen Display OSD controls to adjust the screen image va TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1280 x 1024 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location gt ME 2000 Control Panel gt Display gt Settings Vista Control Panel gt Personalization gt Display Settings Windows 7 Control Panel gt Appearance and Personalization gt Adjust Screen Resolution A WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 75 Hz doing so may result in permanent damage to your display 2 12 a RL17F User Manual December 2012 Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On Screen Display OSD menu p O O q qa 0000000000000000000000000000000000000000000000000000
24. s on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications To minimize over run of cleaning solution spray the cloth first and then clean the screen Au 20 RL17F User Manual December 2012 Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT If using a KVM extender first try to resolve any problems using the solutions listed below If the problem still exists try bypassing the KVM extender If this fixes the problem and allows the monitor to work properly then the KVM extender is the source of the problem Please refer to the troubleshooting section of the KVM extender manual or contact Hope Industrial Systems for additional assistance Symptom Causes Solutions No image on Monitor is not powered on e Press the Power button on the the screen and monitor and make sure the Power control s Power Indicator light is lit green Indicator light is Check power connections at the not lit monitor and power source Signal Video cable is not plugged in Check the video cable connection at the message box correctly monitor PC and or KVM extender ui no Image on PC is in Power Saving Power Saving mode can usually be exited mode by moving the mouse PC is not powered on Ensure PC is powered PC is not sending signal Connect the PC to another known working monitor to check the PC source signal
25. st Configuration Make sure everything works before installing into the production environment If using KVM extender please refer the installation instructions included with the KVM extender module It is particularly important to bench test the full configuration prior to final installation This will help to identify and troubleshoot any system issues while configuration changes may still be easily made Install Cable Connections All monitors are shipped with both a 6 ft VGA video cable and 6 ft power cable unless longer cables were ordered in their place If you ordered a touch screen monitor you also received a 6 ft Serial RS 232 cable and 6 ft USB cable The cable ports are located on the rear of the monitor Refer to the following diagram and instructions to connect power video and touch screen if applicable to your monitor SERI a for Touch Screen option RS VIDEO USB ess INPUT 1 2 8 2 RL17F User Manual December 2012 Installation Instructions Video Connection The HIS RL17 supports analog video Connect one end of the VGA video cable to the HD 15 input port on the rear of the monitor Connect the other end to the video output port on the host computer Power Connection The HIS RL17 is powered by 100 to 240 VAC 1 5 0 75 A 60 50 Hz Connect the AC power cable to the power input port on the rear of the monitor Connect the other end into a nearby outlet
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