Switching over to digital TV
Contents
1. 13 17 What will need for the digital switchover in 20122 ssseeee 14 18 Can my NV toe converted soe t MM M ER 14 19 Will recorders still work HT I STRUM 14 20 When do I re tune my set top boxe e SITUE UU IE 14 21 What help is available for people who have problems switching to digital TV 16 22 X Clossc m MTM 17 The Government has set the end of 2012 as the deadline for the switchover from analogue to digital TV All TV broadcasts after this date will be digital The communal aerials in most of the Council s blocks of flats will not receive digital TV or the reception will either be poor or very unreliable They are also generally coming to the end of their useful life spans For these reasons all the communal TV systems will have to be replaced by the end of 2012 Furthermore in order to give residents a wide range of free channels and a good choice of subscription services it is necessary to install systems with satellite reception We will only carry out the work to those blocks which currently have communal TV aerials So to be ready for the digital switchover Homes for Haringey has appointed contractors to replace all the communal aerial systems in the blocks which have them At the same time the Council has decided to give residents a say in the upgrading of the system in their building please see the next section If you have any questions not answered in this booklet please2. www digitaloutreach org uk Digital UK is the notfor profit company which is leading the UK s switchover to digital TV It has a website which provides a lot of information about the switchover TVs and recorders Buyers guide see also www ricability digitaltv org uk Connections and retuning Service comparison of the cost of all the main digital service providers Phone 0845 650 5050 Freesat This provides satellite digital TV services from BBC and ITV Over 70 TV channels are available but you must buy a freesat box receiver unless your TV already has one built in Freeview This is how the services are described which are broadcast on the terrestrial aerial broadcasting system Owing to the digital technology a lot more free to air channels both radio and television are now being provided The full range of channels broadcast via digital terrestrial television includes pay television services from operators such as Top Up TV and ESPN These channels requiring an extra subscription are usually listed in on screen Electronic Programme Guides alongside the various Freeview channels although some set top boxes which are not capable of receiving encrypted channels may decide not to list these channels 18 Switching over to digital TV Integrated Reception System IRS This is a single installation almost always on top of a block of flats It is a combined system receiving terrestrial and satellite bro
3. www homesforharingey org Homes for Haringey Switching over to digital TV Contents Section Page 1 Why are you replacing the communal TV aerial system in our block of flats 3 2 What choice of system will we have sssssssssseeeeeenene 4 3 HOw WYO Con UMES aa a a OO T TOTO 4 4 How much will tenants and leaseholders have to pay towards the new system 5 5 Can I apply to install my own satellite dish ssssssseese 6 6 What will happen if I put up a dish without getting permission ss 7 7 Why is Homes for Haringey going to remove residents dishes 7 8 What will the satellite system provide essssssenne 8 9 Which additional channels will be able to receive sssessssssesesee 8 IO Who does what cemere ae een MU eee oe ee 8 11 Will the contractor let me know when they are coming to do the work in my flat 11 12 Where will the contractor install the socket box ssssessse 12 13 What if want to have sockets installed in more than one room 12 14 Will my current TV set work with the new system or do have to buy a new one 13 15 Will have to adjust my TV Video DVD and so on when the new system is installed 13 16 I already have digital TV do have to pay for the new communal TV service
4. Hotbird channels It will not be possible for some residents to have Option 1 and other resident to have Option 2 in the same block In some estates the communal TV system serves more than one building where they are close together In these cases the decision as to which option will be installed will be made on the basis of the choices expressed by all the buildings using the system IF you are a leaseholder and you are subletting you should note that only you will be able to tell us which system you prefer your sublessees will not You must let them know what is happening and tell them they must allow the contractors into your property to install the new socket box Please remember that we will not allow residents satellite dishes on blocks so the type of system the Council installs in the property will be final In addition it will be important to let future owners or tenants know what television services they can receive Drop in sessions At the same time we send you the form we will invite you to a drop in session in your area The purpose of the drop in session will be to answer any questions you may have about the two options or about the work Each session will normally be attended by a Project Manager an Engineer a Tenancy Management Officer a Resident Liaison Officer and a representative from the contractor who we have chosen to do the work The date for the return of the form will be shortly after the drop
5. TV 20 When do I re tune my set top box You will only have to do this in 2012 Switchover is a two stage process If you receive or want to receive Freeview or Top Up TV you will need to re tune your digital box or TV At each of the two stages of switchover in 2012 If you find you have lost any TV channels Satellite television will not need to be re tuned Your instruction manual will explain the process for your particular product IF you don t have a copy of the user manual to hand the following instructions will give a general guide to re tuning but each product works slightly differently You can usually do a full re tune as follows Homes for Haringey Switch on your Freeview TV or box Press menu on your remote control From the menu options on screen select the set up or installation menu Select first time installation option sometimes called factory reset full retune or default settings Some digital boxes will ask you for a code If you haven t already changed it this is usually either 0000 or 1234 Press OK If your equipment asks if you want to delete all your channels don t worry this is normal Channels will be A guide for tenants and leaseholders automatically re installed This may take a few minutes and your equipment may shut down and restart Some product menus have add channels or auto search functions which may not restore all channels Aft
6. The following rules will apply Tenants and leaseholders must get our permission in writing before putting up anything on the outside of the building including TV aerials satellite dishes and so on Both the tenancy agreement and the lease state you must get the Council s permission through us before you put anything on the outside of the building Planning permission If we agree to you putting up a dish outside your flat you must contact the Council s Planning Department to find out if planning permission is required If planning permission is not necessary a letter must be obtained from the Council s Planning Department to confirm that this is the case Planning permission is usually required for medium and high rise buildings and is always required in a conservation area To find out how the planning rules apply to your building you should speak to the Council s Planning Department phone 020 8489 0000 Homes for Haringey Retrospective permission If there is no communal aerial system in the building and a resident has installed their own aerial or dish we may still be prepared to grant permission However the resident will have to find out from the Planning Department whether planning permission is required We will not allow a resident to put up a dish just because they want to have additional channels which are not provided by the communal system Please consider this carefully when making your choice of aer
7. broadcasts for television will end in 2012 but a date has not yet been set for the ending of analogue radio broadcasts Analogue signals are more likely to suffer from interference than digital ones so the switchover will provide a better service Communal TV See also IRS Most blocks of flats have a communal TV system with a main aerial and a satellite dish There are two reasons for this Placing one large aerial or dish on top of the building means that it will receive a clear strong signal The second reason is that this type of system avoids having a lot of small dishes on the outside of the building which often causes maintenance problems and inconvenience to other residents Digital signal The word digital is generally applied to the use of television or audio equipment which contains the necessary technology to process recordings and broadcasts in the new format DAB Digital Audio Broadcasting This is radio broadcasting through digital transmissions It also provides more channels and better reception than the existing analogue forms which are FM and AM medium and long wave Digital Outreach They focus on assisting older and disabled people in the UK to benefit from new technologies such as the Digital Switchover They are going to arrange local A guide for tenants and leaseholders activities from six months before the switchover until the date that switchover happens For more details see their website
8. in session We will let you know what system we will install after the closing date to return forms has passed Section 20 Notice If you are a leaseholder you will receive a Section 20 Notice at least a month before the work starts This will contain a description of the proposed work an estimate of its cost and it will inform you that Homes for Haringey you have the right to make observations in writing for a period of 30 days from the date of the notice We must send you this legal notice since it is required under section 20 of the Landlord and Tenant Act 1985 4 How much will tenants and leaseholders have to pay towards the new system The Council has decided to cap the charges at 400 The charges will vary depending on the size of the building and which option all the residents in your building choose The maximum shown capped at 400 and minimum charges are shown in the table below Leaseholders will have to pay a one off charge as shown in the table below The actual cost will only be known when the work is carried out Obviously the cost of Option 1 will be a bit more than that for Option 2 but in both cases the charge to leaseholders will be capped at limited to 400 Block with over 50 flats Block with between 25 and 50 flats Block with less than 25 flats Option 1 391 400 381 400 372 400 Option 2 350 400 333 400 322 400 If you have already received
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10. the same time you will need a de diplexer sold separately Sky Sky PLUS HD Freesat Freesat PLUS users connect to the SAT sockets Sky and Freesat users connect to either SAT or SAT2 Sky PLUS HD and Freesat PLUS users connect to both SATI and SAT2 A guide for tenants and leaseholders 19 Translation and interpreting services This booklet tells you how Homes for Haringey is switching to digital TV For a free copy in your own language please tick the box fill in the form and return to the Freepost address below Albanian E Ip shia o tregon ee s pe propezaimc qe Ie Ary shone Alene beleviziye t prha er te ndertesas waj ne dig tale d ju Legon se si le vodeni aiu rg rm by Stael A npe bcr a ohg e 1 sheer onm kolng S peson foomulann dhe d rgajer Iph ageya vt criepeshirnig me Pres Th PER AI Bengali z D D 5 n r 4 G LE Dr r al r za LT Ta diis Bu mt rey a u Aa d a Mrs iy etapa tag rta Te at eun par an rta pns Pu H Se r LI LE yb EACH ate dmg Spee a eae 68 gp ae no z Bs pogam on E t sgg iren arn 8 puma xa T pacc cc EL oe cn te NAY PUE RE RM NEM E 3 D an m AERE ATL Ose muon pe cede ei tegis emu 0g psg ELS un ALIAT QP MAAN occurs sip French Cou Jie aas enx pilis quee qxriri nid gnus pear cue charger an enne de islavisien commune cans vore ur ibl quar Sassa A nmm pn ceres nma e cement vczer pour 147 das eyslemas Pour en PP e ermgplame cams ute mque nempe It orme
11. adcasts often from a number of sources It then distributes the signals to all the flats in the building using high quality cabling and a sophisticated booster distributor box The two options which are being made available to the Council s residents are Option 1 will be provided through the following arrangements i Sky Sky Freesat and Terrestrial Aerial using five cables four cables to carry the satellite frequencies plus one cable for terrestrial frequencies through switching devices via two cables to each dwelling in the building ii Hotbird and Turksat satellite dishes eight cables four for each satellite s services delivered through switching devices via one cable to each dwelling Altogether this consists of a 13 wire IRS system Note three cables will be installed to each dwelling under this option Option 2 will provide Freeview television FM and DAB radio Sky and Sky Plus Freesat via a dual feed 5 wire system Note two cables will be installed to each dwelling under this option Resident Liaison Officer RLO The contractor who carries out the work to install the new communal reception system in your block will employ an RLO You will be able to phone the RLO to arrange for the most convenient time for the contractor to carry out the work in your flat The RLO s phone number will be given in a newsletter which you will receive two or three weeks before the work starts The RLO will b
12. after the switchover in your area You will not have to do anything until 2012 You will then have to Retune if you have a Freeview box see section 20 or f you have a non digital television you will have to get a set top box see sections 14 and 18 IF you have a Freesat box or Sky you will not have to do anything By the end of 2012 everyone will have to switch over to the digital signal and the government will switch the old analogue signal off 18 Can my TV be converted Almost any TV can be converted with a digital box even a black and white one so there is no need to buy a new TV Most digital boxes connect to a TV using a SCART cable If you do not have a SCART socket on the back of your TV you will need to buy a digital box with a built in RF modulator but these are difficult to obtain except on the internet IF you do decide to get a new TV make sure it carries the digital tick This means that it is designed to continue working after the switchover digital V 19 Will recorders still work Video and DVD recorders will be able to play back and record after switchover but most won t be able to record one channel while you are watching another The simplest way to do this is to get a digital TV recorder You can buy a Freeview digital TV recorder through a retailer or buy one as part of the Sky packages If you buy a digital TV recorder with a twin tuner it will also convert your
13. an invoice for more than 400 for a digital installation you will receive a credit to your account for the additional amount Tenants will have to pay through their service charges You will not have to pay anymore than 77 pence per week over 10 years You will not have to pay more than 400 in total You will only have to start paying this after the work to install the new system has been carried out in your building IF you receive housing benefit the charge will automatically be advised to the Council s Housing Benefit team who will in turn advise individual tenants The charge is eligible for housing benefit A guide for tenants and leaseholders Switching over to digital TV 5 Can apply to install my own satellite dish The Council has decided that individual dishes will not be allowed in a building with a new communal system However if we do not plan to install a new communal TV system in your building we may allow you to install your own dish We generally do not plan to install communal systems in very small blocks of flats and in houses which have been converted into several flats If you wish to put one up you must first obtain our permission landlord s consent and planning permission Landlord s Consent A tenant or leaseholder must always apply to us to get permission to install a satellite dish if they have no communal system You will need to speak to the Tenancy Management Officer for your area
14. e able to answer any queries about the arrangements for the work on your block Satellite services These are broadcast from satellites which are in a fixed position above the earth in a geostationary orbit the satellite remains in the same position in the sky throughout the day and night There are a number of satellites broadcasting different services Generally speaking a special satellite dish is required to receive the signals from a particular satellite For details of the different satellite services provided see page 8 of this booklet Section 20 Notice This is a notice to consult leaseholders before the landlord carries out any work If it may result in a charge of more than 250 to a leaseholder the landlord must send every leaseholder concerned a notice to provide an estimate of the cost and to inform them that they can submit written observations within 30 days of the date of the notice The notice is required under section 20 of the Landlord and Tenant Act 1985 as amended by the Commonhold and Leasehold Reform Act 2002 Service charge Tenants and leaseholders must pay the landlord a share of the costs of the day to day work and services concerning their building and this is called the service charge Sky is the main commercial satellite broadcaster in this country though a number of services in other languages are now available from some overseas companies Sky provide a Homes for Haringey whole
15. e to receive Freesat plus you can use the two outlets for Sky amp Sky plus For a picture of how the socket box will look please see page 19 Each socket plate will have symbols on it to explain what each socket is for The socket box will usually be fitted in your living room 13 What if want to have sockets installed in more than one room The work we have arranged will only provide for the installation of one socket box or point in one room in your property which will generally be the location of the existing TV outlet i e the living room IF you wish to have points installed in more than one room then you must contact the contractor through their Resident Liaison Officer RLO to make the necessary arrangements The phone number for the RLO will be given in the newsletter which we will send you shortly before the work starts You will have to pay extra for any additional socket boxes The charge for the boxes is expected to be between 170 and 250 for each one Homes for Haringey Please note if you already have a system that provides more than one socket box or point for the televisions in your flat we will not be able to connect this to the new communal system You will not be able to use it once the new communal system has been installed If you have taken out a contract for this service we can only consider paying you compensation if you can show you had both our permission and planning permission b
16. e Resident Liaison Officer RLO you will receive their contact details from the contractor before the work starts If any problems occur please report them to the RLO as soon as possible Please do not allow anyone into your home unless you are certain of their identity Switching over to digital TV 12 Where will the contractor install the socket point The contractor will generally install the new box in your flat in the same position as the old one but this may not always be possible They will install a socket box with an outlet plate and a small amount of wiring to connect it to the new communal TV system The number of outlet points in the box will depend on the type of system being installed in the building Option 1 The socket box for this system will contain two socket plates The first socket box will contain a plate with four sockets for TV analogue and digital FM DAB radio Sky and Sky Plus to allow recording one channel whilst viewing another and Sky High Definition Note to receive Freesat plus you can use the two outlets for Sky amp Sky plus The second socket box will contain a plate with one socket which can be used for either Hotbird or Turksat Option 2 Freeview and DAB radio The socket box will contain a plate with four outlets for TV analogue and digital FM DAB radio Sky Sky Plus to allow recording one channel whilst viewing another and Sky High Definition Not
17. efore you carried out the installation You should not interfere with the socket point which we install in your flat or try to modify it in any way If you try to change it this will weaken the strength of the signal and you will get a low quality picture on your TV set 14 Will my current TV set work with the new system or do have to buy a new one The new system see Section 2 page 4 will allow you to receive the current terrestrial analogue channels BBC1 BBC2 ITV1 C4 and C5 When the government switches off the analogue signal in 2012 you will need a digital set top box to continue using your TV if it is not a digital set With either system you will have the option to pay for additional services You will need a digital set top box for the Freeview or Freesat channels or a satellite receiver for subscription services from Sky TV Turkstat and Hotbird Please see pages 9 to 10 for more details of all these options A guide for tenants and leaseholders 15 Will have to adjust my TV Video DVD and so on when the new system is installed No no re tuning will be needed as the existing channels should be the same However you should make sure that the engineer checks your TV is working normally before leaving your flat Some of the older satellite receivers may not work with the new communal system If this is the case you will have to replace your receiver you would have had to replace it
18. er re tuning you may have to re set any favourite lists and picture settings If you re tune a digital TV recorder previously recorded programmes will be kept but you should re set future recordings including series links or you may lose them More information is available on the Digital UK website Switching over to digital TV 21 What help is available for people who have problems switching to digital TV A limited number of people will receive financial and practical assistance from the government to convert just one television to receive and display digital TV broadcasts via the digital switchover help scheme You ll qualify for this only if you re aged over 75 or have a significant disability and are receiving attendance allowance or disability living allowance If this applies to you you ll receive free or subsidised equipment depending on your individual circumstances as well as help with installation If you are eligible for the Switchover Help Scheme they will be in touch with you personally to give advice on what to do There are no plans for other low income groups to receive financial assistance Contact Digital UK for more information phone 0845 650 5050 or visit www digitaluk co uk Homes for Haringey 22 Glossary Analogue signal This is the method of broadcasting which has been used for television and radio up until now It is being replaced by digital broadcasting All analogue
19. f the dishes and cables are likely to become insecure over time which will make them a health and safety hazard to passers by People often do not maintain their dishes or aerials and when they move away the dishes may not be used by the new tenants or leaseholders The problems arising from individual dishes on the roofs and on the outside of the building are likely to increase in future if the Council does not stop them from being installed This will happen as more of them become disused and they deteriorate on account of the weather Switching over to digital TV 8 What will the satellite system provide Option 1 uses three communal satellite dishes to provide a wider range of services Each satellite provides different services which are described below In order to receive the channels you must generally have a special receiver box unless your television set already has it inbuilt Option 2 provides some satellite services mainly from Sky and the BBC You must pay a subscription for a lot of services for instance from Sky However quite a lot of channels are free through Freesat or Freesat from Sky after you have paid for the receiver The different satellite services are as follows Astra 28 2 E provides standard English language channels see website for more details http en kingofsat net pos 28 2E fta php Eurobird 28 5 E provides standard English language channels There are also some Ind
20. f the following packs Knowledge Variety News Children Music Style and culture Each additional pack costs 1 up to a maximum of 23 per month There are additional charges for film and sports channels You can record up to 2 programmes at the same time whilst watching programmes you have already recorded It starts from 28 per month There are additional options for movies and sports channels Various channels in other languages building The Home Ownership Team will be able to answer leaseholders queries about their service charges Homes for Haringey 11 Will the contractor let me know when they are coming to do the work in my flat Yes the contractor will send you a letter generally 21 days before the work starts to tell you the dates they intend to install the sockets in the flats in your building You will be able to phone them and arrange for either a morning or afternoon appointment The engineers will only need access to your flat for approximately one hour They will wear an identity card to confirm that they are working on behalf of Homes for Haringey It is only when they carry out the work in your flat that your TV reception may be interrupted Most of A guide for tenants and leaseholders oh the installation work will take place on the outside of the building and in the communal areas If you have any queries about your appointment or the work you will be able to phone th
21. for the digital switchover in any case 16 I already have digital TV do I have to pay for the new communal TV service Yes tenants and leaseholders will have to pay towards the communal system regardless of whether or not they use it Furthermore our contractors will remove any private dishes on the block see page 7 If you have a Freeview set top box you will be able to connect it to the new communal system If you have a Freesat or Sky receiver you will be able to connect it to the communal system You will be able to continue to use it and your viewing card s to view the channel package that you subscribe to Residents can also if they wish pay a monthly subscription to cable TV Virgin Media in some blocks of flats where the service is available However if you decide to do this you will still have to pay the service charge for the communal TV service which we provide to your building This provides a free to air service as well as subscription services Switching over to digital TV 17 What will need for the digital switchover in 2012 If your television set is more than about 4 years old you may need a Freeview or a Freesat set top box unless you currently pay for a subscription service which will already provide you with the necessary equipment However if you have a fairly new television set with a built in Freeview receiver you will be able to receive the main public service digital TV channels
22. ial system 6 What will happen if put up a dish without getting permission Any resident who puts up a satellite dish or TV aerial in future without our permission will have to pay all the costs for its removal However if you have put up a dish before we installed the new communal TV system in your building we will not charge you for its removal When our contractors come to do the work we will ask them to remove any satellite dishes or aerials residents have put up on the building f you put up your own dish after we have installed a new system on your building we will write to you and ask you to remove it right away e f you don t arrange for it to be removed we will pay a contractor to do it and charge you all our costs for doing so There may be cases when a resident puts up a dish without our permission and we are unable to charge them for the cost of removal for instance because they have moved away We will then charge the A guide for tenants and leaseholders cost to the building and residents will have to pay towards the cost as part of their service charges 7 Why is Homes for Haringey going to remove residents dishes Residents dishes and aerials can cause a lot of problems e They cause damage to the outside of the building including the roof and the walls Dishes can shade other residents windows block their view or cause wind noise e The brackets and other parts o
23. ian and Pakistani channels See website for more details http en kingofsat net pos 28 5E php Turksat 42 0 E Europe mainly Turkish channels though it includes a few other European channels Packages include D Smart and Digiturk see website for more details http en kingofsat net freqs php pos 42 0E It allows access to Turkish channels via the European beam not the eastern beam so not all Turksat channels are available in the UK In addition some are subscription based services and only available in Turkey Hotbird 13 0 E a variety of mainly European channels including Polish Italian French German Israeli Arabian and so on The packages available include Cyfra Nova Cyfrowy Polsat AFRTS Orange Polska RAI Sky Italia and Arabesque See website for more details http en kingofsat net pos 1 3E php 9 Which additional channels will be able to receive Option 1 see section 2 on page 4 will provide a considerable variety of new services There are a large number of new free channels you can receive if you buy the right receiver set top box or digital recorder see the table on page 9 opposite for more details N B The prices quoted were correct at the time of going to print Always check with service providers to ensure you have up to date costs 10 Who does what Homes for Haringey s Project Managers will have overall control of the work They will arrange for newsletters about the
24. margue a quad sa FO areencha n dammalar e release o para a ernceezn sgh qratuio FREERPO ST aya xo Turkish d Grosurce binarizda arias kul anilan TY ante rae bei iel an ene pevirer ie ay kanra kta we ik Sender Eine n s cy verset me gaslezilmesterni Joi nun Turkce kopynsm acinreek ir n nrmu Galun we agag raki KREERET ares andes n Please tell us if you would like a copy of this document in another language that is not listed above or in any of the following formats and send the form to the Freepost address below O In large print Ll In another language Which language Name Address Telephone Ll On audio tape LI In Braille Email Please return to Freepost RLXS XZGT UGRJ Haringey Council Translation and Interpretation Services 8th Floor River Park House 225 High Road London N22 8HQ P Homes for Haringey uses recycled Ed paper as part of its commitment to improving the environment Homes for Haringey Ltd 330 1 05 10 Published by Haringey Council s Communications Unit Homes for Haringey offers this translating and interpreting service to Haringey residents We can translate this document into one language per resident ONLY
25. n available with no subscription Over 240 TV channels In addition to the Freeview channels you can subscribe with no annual contract to any or all of the following channels TV favourites one off charge for receiver including recorder from 39 99 plus 10 99 per month Picture Box movies one off charge for receiver including recorder from 39 99 plus 7 per month e ESPN sport 9 99 per month All three 23 99 per month Choice of services continued overleaf on page 10 10 Switching over to digital TV Choice of services continued from page 9 Turksat Hotbird services etc You must pay a monthly subscription to Sky starting from 18 per month which includes basic phone and broadband services You must also buy a Sky box which means a one off charge starting at 60 for the basic option You must subscribe to Sky see above There is a one off charge for the box starting at 79 for the basic option You require a television designed for high definition broadcasts to receive these programmes There are a number of free amp subscription services available please see the websites of the overseas broadcasting stations for details of what is available 10 Who does what continued from page 8 You can also contact your Tenancy Management Officer about any general matters relating to the management of the The minimum charge is 18 per month This includes one o
26. phone us on 0800 195 3404 or 020 8489 5611 cheaper from a mobile or visit www homesforharingey org Switching over to digital TV 2 What choice of system will we have Residents in each building will be asked to choose which of the two options for the communal aerial satellite systems they wold prefer to be installed in the block These options will be as follows a Option 1 the fully integrated reception system IRS consisting of i Freeview TV and DAB radio ii satellite services including e Sky Plus High Definition and Freesat e Hotbird e Turksat b Option 2 integrated reception system IRS consisting of i Freeview TV and DAB radio ii satellite services including Sky Plus High Definition and Freesat See Sections 8 and 9 for some details of the different services See Section 4 for how much it will cost 3 How will you consult me You will receive a form giving you two options We are sending one form to every home Since there is only one form for each property you will have to agree as a household which option you prefer You must return the form in the prepaid envelope enclosed with it If you have any questions you can attend the drop in session for your area before you complete your form Residents choices will be kept confidential Only one type of system can be installed in each building so if most of the residents choose Option 2 then no one will be able to receive the Turksat or
27. range of subscription services and some Switchover The Government has decided free to air It also provides a Freesat service for that between 2008 and 2012 all television a one off charge services in the UK will go completely digital TV region by TV region The old analogue television signal will then be switched off and Sockel box viewers will need to convert or upgrade their TV equipment if is not already digital to In the case of Option 1 the full IRS system sene digital signals gs the socket box will have sockets for the following services and will be similar to the picture shown below Sky Sky PLUS TV terrestrial HD Freesat TV analogue amp Freesat PLUS digital Freeview Freeview PLUS Turksat or ba Hotbird FM amp DAB radio Turksat or Hotbird users connect to this Terrestrial broadcasting This is always socket by means of a radio mast or aerial on the ground generally on a hill or tall building They are used for both television and radio services The alternative is to use a satellite broadcasting system Analogue amp Digital TV users connect to the TV socket Integrated Digital TV sets and Freeview Freeview PLUS users connect to the TV socket If you don t have a digital television you can still connect your existing set to the TV socket but you will need a set top box after 2012 FM amp DAB radio users connect to the Radio socket If you need to operate both FM and DAB tuners at
28. start of the work The contractor will be responsible for the work on site and their Resident Liaison Officer will be responsible for keeping you informed of the arrangements while work is in progress Continued on page 10 Homes for Haringey Choice of services Freeview Freesat from Sky Top up TV You must buy a Freeview box costing from 20 or a Freeview television from about 120 You have the following options to receive this service you can buy A Freesat digital box from 49 An HD high definition digital box from 59 A Freesat HD digital TV recorder from 220 A Freesat HD television from about 400 The first three options will enable you to receive the Freesat channels with your old television You must make a one off payment about 175 for a Sky set top box You can upgrade it later to the Sky subscription service if you wish to do so You will need to subscribe to Top Up TV for the following channels TV favourites Picture Box movies e ESPN sport You will need a Freeview box for the first two For ESPN you will need a Freeview box or a Freeview set top box or television with a card slot You can also obtain ESPN as part of packages offered by Sky and so on A guide for tenants and leaseholders Up to 50 digital TV channels and 24 radio stations with no subscription Freesat will give you over 7O digital TV channels plus free HD whe
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