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Automat 2 - user manual

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1. For each column of the Configuration of the email messages window a con text menu is available Recipient manager Add notification recipients Add new notifications Delete notification recipients a Select the body of the notification Add notification recipients Edit the body of the notification Activate all notifications Activate all recipients Notification body manager Deactivate all notifications Deactivate all recipients Edit the body of the notification Add new notification using this option you can select the types of events whose occurrence has cause to send email notifications You can select one of the seven types of events Select the event that you want the Events Archiving started Creation of another archive file finished Error while creating another archive file Error while writing archive file No records to archivise There are no records in given time range There is not enough free disk space Delete notification option causes removing the selected notification Add notification recipients option enables adding and assignment for selected events the new recipients Activate deactivate all notification option will automatically activate deacti vate all notifications visible in the Event column Recipients manager with this option the managing of e mail addresses of notifi cation recipients is possible Entries can be added deleted or edited Add notification r
2. 08 Cancel Manual control archiving process Automat 2 allows you to manually control the archiving process You can start or stop the selected rules Start immediately This option is available from Archiving menu main window context menu or F9 keyboard shortcut You can start the process of archiving based on the selected rule immediately re gardless of activity status active inactive or cycling criteria settings Copyright TRX page 26 of 38 4 4 2 4 5 4 5 1 Chapter 4 Description of Automat 2 functions Cancel archiving This option is available from Archiving menu main window context menu or F10 keyboard shortcut The function allows for termination of running backup session User can choose the way in which the policy will be stopped Stop archiving mete Stop archiving X Stoping archiving settings Stoping archiving settings Current archive file Current archive file Stop archiving immediately X Stop archiving immediately Fill current archive file and finish archiving Set archiving pointer to last record in last full and correct archive file v Archiving pointer ing pointer to last record in last full and correct archive file Set archiving pointer as it was before archiving Lox Cancel Gana Stop archiving immediately forces an immediate interrupt the archiving pro cess The data currently being written to the file will be lost Fill cur
3. Archiving started Archiving finished Code lt status code gt Number of records for archiving lt quantity gt Number of archive files lt quantity gt Creating archive file started lt name gt Error while saving records to archive file lt file name gt Creating archive file completed successfully lt file name gt Not enough records to continue archiving Rule has the Only full files parameter set Downloading channels list from recorder lt IP address gt started Downloading channels list from recorder completed successfully Preparing records list from recorder lt IP address gt started Preparing records list completed successfully There is not enough free disk space to start archiving Downloading records list from recorder lt IP address gt canceled Archiving canceled lt date time gt O Copyright TRX pager 37 of 38 Automat 2 User s manual Creating archive file lt file name gt canceled Unfinished archive file lt file name gt deleted In rule lt rule name gt archiving pointer was changed from lt old timestamp gt to lt new timestamp gt Creating report file lt file name gt completed successfully Fatal error l Report this situation to TRX Error data lt data gt Fatal error 2 Report this situation to TRX Error data lt data gt TRX TRX Serwis ul Garibaldiego 4 ul Miedzyborska 48 04 078 Warszawa 04 041 Warszawa POLAND POLAND tel 48 22 871 33 33 tel 48 22
4. Time settings Periodicity Start time Start rule at Everyday v 2012 10 28 v 10 35 31 00 00 00 ee CEES Cone For two remaining options Days of week and Every month the window contains additional fields allowing clarify time settings for the rule Copyright TRX page 20 of 38 Chapter 4 Description of Automat 2 functions For Days of week option there 1s a necessary to define which days of the week Monday Sunday and order of weeks 1 to 52 should run backup sessions Time settings a Periodicity Start time Start rule at Days of week 2012 10 28 10 35 31 E 00 00 00 Weekly task planning Every 3 weeks on v Mo Sa Tu w Su Y We Th y Fr Ge Gere In the example shown above the backup session will run on Monday Wednes day Friday and Sunday in which the third week of the year This means that dur ing the first week recording will be archived four times when during next two weeks not once If you leave empty checkboxes for all days of the week the error alert will appear In case of choosing Every month option you should specify a day of the month and at least one month in which the archiving process should be started The day of the week can be entered in one of two forms the number identifying order of the days in the month eg 20 th name of the weekday and order of weeks in the month eg 3 rd Tuesday Time settings Ein Periodic
5. first_archiving Filtering of the recording list has finished the criterion was the security level of recordings Recordings left 573 dy 2013 03 26 16 01 11 first_archiving Filtering of the recording list has started the criterions are additional time limitations dy 2013 03 26 16 01 11 first_archiving Filtering of the recording list has finished the criterions were additional time limitations Recordings left 573 dy 2013 03 26 16 01 11 first_archiving Number of records to archivise 573 dy 2013 03 26 16 01 11 first_archiving Number of archive files 1 A 2013 03 26 16 01 11 first_archiving Creating raport file E Archiwa prefix_2013 03 26_16h01m txt completed successfully O Copyright TRX page 16 of 38 Chapter 4 Description of Automat 2 functions 4 Description of Automat 2 functions This chapter contains detailed description of all features available in Auto mat 2 application Description of functions is given in order of appearance in the main menu During work with the program sequence of operations performed is more akin to that de scribed in the previous chapter Brief example of archiving 4 1 Adding the archive rules The option is available from the Archiving menu main window context menu or F5 keyboard shortcut I Automat 2 Version 2 2 5 502 Settings Help Add archiving rule F5 Edit archiving rule FO Delete archiving rule F7 Add copied archiving rule Archiving pointer F8 Start immediately
6. main window Current data will be removed from memory and replaced by the rules read from the file Copyright TRX pager 27 of 38 Automat 2 User s manual After choosing this option an opened standard Windows window allows you to load a policy file arf Notice Import a set of rules from the specified file does not mean that the same set of rules will be loaded the next time you start the program The pro gram always loads the default rules file Its location can be read or changed in Settings Options menu Program parameters Zr General settings Notifications Default rules file TA 3 Default logs file CAProgramData TRX Automat 2 AutomatLog alf W Start when Windows start E Save program windows sizes and positions E Tum optimization on causes codecs to use faster processor directives __ Allow splitting singe record between archive files Verbose logging causes logs file size increment dont use it unless you really have to _ Cancel 4 5 2 Export of rules The Save rules to file options allows you to save the current set of archiving rules to an external file This file allows you to save the current settings and re store them in the future as well as copy the configuration to another computer Due to the fact that the archiving rules contain information about recorder username and password the copy of the rules are saved to the arf files in an en crypted format The data c
7. with the re corder an empty list of recordings Copyright TRX page 36 of 38 Chapter 4 Description of Automat 2 functions Y Information icon placed on events such as e information about the program default path to the log file default path to the rules file e information about the archiving rules archiving start time time range of archived recordings recorder IP address 4 7 2 Log file Messages generated by the program in addition to display on the screen are saved to an external file This allows you to create documentation for stages to create the backup arisen errors modifying the set of rules etc Although the format of the log file is not pure text format you can read them using a text editor such as WordPad 4 7 3 Examples of messages The following list includes the most common error messages occurring in the logs of Automat 2 application Application started Application closed Using this logs file lt file name gt Rules loaded from default file lt file name gt Rules loaded from file manually lt file name gt Current rules set saved to file lt file name gt Connection to recorder lt IP address gt failed Communication service lt service name gt Error while downloading channels list from recorder lt IP address gt Error while downloading records list from recorder lt IP address gt Records list from the given time range on recorder lt IP address gt is empty
8. 0 No compression 650MB CD R RW prefix_ date _ time ElArchiwa Date Event s source Event s description 2013 03 26 11 46 05 Automat2 Application started 4 2013 03 26 11 46 05 Automat 2 Using this logs file C ProgramData TRX Automat 2 AutomatLog alf A 2013 03 26 11 46 11 Automat 2 Default rules file is not defined Fix this in Settings gt Options New line contains information about name status active or inactive and de scription the most important parameters configured during creating the rule To manually start the archiving process you should select the rule and then click on Start immediately command from Archiving menu Archiving progress 1s indicated by means two bars under Completion status col umn and appropriate messages in log window Recorder s IP Completion status Compression Archive size File name Date Event s source Event s description L 2013 03 26 16 01 11 first_archiving Archivisation will include record times from 2013 02 04 14 40 15 to 2013 03 26 16 01 10 Y 2013 03 26 16 01 11 first_archiving Archivisation channels mask f0 Of 00 fO 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 fc ff 7f dy 2013 03 26 16 01 11 first_archiving Preparing records list completed successfully Records 573 dy 2013 03 26 16 01 11 first_archiving Filtering of the recording list has started the criterion is the recording s security level value 255 dy 2013 03 26 16 01 11
9. 000000000000000000000 10 2 3 UNINSTALEATIO NN A ZA PG 11 2 3 1 WINDOWS AP cas ON WZA AE A S 11 2 3 2 WINDOWS VU Nia is ie ER RZA KC RZE 11 3 BRIEF EXAMPLE OF ARCHIVING 22222000 20000 00000 00000 0000 00000 0000 000000000000000000000338 12 3 1 DEFAULT RULES FILE LOCATION 00 diia 12 3 2 ADDINGAROLE sientas ONE E Ea 13 3 3 LAUNCHING ARCHIVE PROCESS iii 16 4 DESCRIPTION OF AUTOMAT 2 FUNCTIONS cccccsssccssssccssccccscsccsscccccscsccssscceeees 17 4 1 ADDING THE ARCHIVE RULES iii iii 17 4 1 1 RECORDER AUTHORIZATION ee T a 18 4 1 1 1 Mame manie O trates A E R EO 18 4 1 2 THE CHANNEL SELECTION ua NR aaa a a a a GENE 19 4 1 2 1 CVC IM OCC Pia setine ali 20 4 1 2 2 AICA ashe O ODA Cone aa Shasta deen dt 21 4 1 2 3 PREC Oe AAA caret ca A O EZ 24 4 2 CHANGING THE ARCHIVE RULES ini coicecien 25 4 2 1 EDENONZG GS Z AC A A O Ai A A a kad 25 42 2 REMOVING E ROOT EP SRG AR WERE 25 4 2 3 CREATINGA COPY OF AN EXISTING RULE a ol 26 4 3 ARCHIVING POINTER ea O EE E E aaa 26 4 4 MANUAL CONTROL ARCHIVING PROCESS 22222000000000000000000000000000000000000000000000000000000000 26 4 4 1 START IMMI DIATE ts ra a isis 26 4 4 2 CANCELAR o ZEE 21 4 5 PAR CHIVING RULE TILES zast iaa 27 4 5 1 IO AO ao O O O A 21 4 5 2 EXPORT OUT Suit a 28 O Copyright TRX pager 3 of 38 4 6 4 6 1 4 6 2 4 6 2 1 4 6 2 2 4 6 3 4 6 4 4 7 4 7 1 4 1 2 4 7 3 Automat 2 User s manual SETTINGS AUTOMAT 2 APPLICATION acacia 28 GENERA DSET
10. 870 63 33 fax 48 22 871 57 30 tel 48 22 871 33 34 biuro Otrx com pl serwis Otrx com pl O Copyright TRX page 38 ol 38
11. F9 Cancel archiving F10 Load rules from file Save rules to file Adding a new rule for archiving refers to definition the following mandatory parameters recorder IP address physical and or virtual channels date of beginning the first archived record date and time of starting and the cyclical nature of backup sessions repetition location of the archive file name and maximum size of created files Compression type of the audio stream the access level for archived recordings rule s identification name Copyright TRX pager 17 of 38 4 1 1 4 1 1 1 Automat 2 User s manual Recorder authorization The window allows you to enter parameters of the recorder to be a source of archived recordings The name of recorder user account entered in the field Log in determines the level of access to his channels Recorder authorization Recorder 172 16 0 199 y Name manager Use Windows account Login admin 4 Password v Remember last login and password Cancel Recorder specifies the detail of archived recorder Enter the recorder 1P address parameter can be entered manually or selected from a drop down list if is not empty Login and Password data for recorder account authentication Type the user data which has permission to archiving the required channels Remember last login and password selecting this option will store last authori zation data d
12. Ley TRX Krzysztof Kry ski Digital call recorders KSRC series Automat 2 USER S MANUAL Ver 1 6 May 2013 Copyright TRX Applies to Automat 2 ver 2 2 x TRX ul Garibaldiego 4 04 078 Warszawa POLAND phone 48 22 871 33 33 fax 48 22 87157 30 www trx com pl Automat 2 User s manual Information about changes All specifications and figures contained herein are subject to change without notice The latest ver sion of this document may be found on our webpage www trx com pl Trademark notes Windows is the property of Microsoft Corporation O Copyright TRX page 2 of 38 Table Of Contents TABLE OF CONTENTS 1 TUF B SIC St ral 5 1 1 DEFINITIONS an Z a T IO ZA 5 1 1 1 DESCRIPTION OF SECURITY LEVELS ouian ibid 5 1 1 2 ADONDZNO RUL aeia N a a O A GA A 6 1 1 3 STARDOM oe a A A U Jl dE 6 1 1 4 ARCHIVINGPOINIE R cercana a Ad Aa aE 6 1 1 5 ARCHIVE FILES id oi a S 6 2 INSTALLA LION rete rene rrr rere nee a re ee ee eer rere 7 2 1 THE INSTALLATION SOURCE A AA 7 2 1 1 EAUNEMNGTNEJSTAEEER GRA a E EAC 7 DAS LANGUAGE PREFERENCE va sa 8 2 1 3 CHOICE OF THE INSTALLATION DIRECTORY occcnnocccnnnccnnnoccnonocononoccnonoconanoccnnnrcconarononorcnuniconos 8 2 1 4 THE REGISTRATION WINDOW ccccssscccssscccsscccesscccessccesssccesssceesscesesceeessceesssceessccsesceeenss 8 15 INSTALLATION PROCES Nuance ii dns 9 2 2 CHANGE OF THE INSTALLATION 1200000000000000000000000000000000000000000000000000000
13. MTP server configuration of the SMTP server will display the error Automat 2 E A Configuration file for e mail notification module is missing In the next step of the configuration user should define kind type of archiving related event left column e mail address for one or more recipients center column e mail subject and body right column O Copyright TRX page 30 of 38 Chapter 4 Description of Automat 2 functions Events list _ Configuration of the email messages Recipients list Body of the letter Events Recipient Email address Ls one These parameters can be configured manually or by using the wizard using the Add new with wizard button 4 6 2 1 Notification wizard In the first step of the e mail notification wizard user shall choose one from the list of available events Select the event that you want the Events Archiving started Creation of another archive file finished Error while creating another archive file Error while writing archive file No records to archivise There are no records in given time range There is not enough free disk space IZ fp The events for which have already been created e mail notification do not appear on the list In the next step of the wizard specify the recipient information name and e mail Copyright TRX Select notification recipients Re
14. TINO atril le etarra ateos iCal asza 29 ENMAIE NO MECA TON Scar dicta 30 NOU eee 31 Manual COM br ro nao 32 SETTING THE LANGUAGE VERSION iR O e das N 36 HIDING THE APPLICATION WINDOW cccsscoossccossccssccccscccssccecscccsccccscccssccesscceescccsccescees 36 OCSOFTNEPROGRAM CAO ce EEE 36 EVENT LOGS WINDOW oset O A EE ah 36 EOG TILE AGR ad NO ESKA AZ Z AO 37 PXAMBLESOPMESSAGES olaa 37 Copyright TRX page 4 of 38 Chapter 1 The basics 1 The basics In TRX products the mechanism of automatic protection the most recent re cordings has been used Recorders will automatically create space for new record ings by erasing the oldest ones when the disk is close to full capacity Therefore recordings that you need to be kept longer should be archived 1 e periodic copied from the recorder to other media eg CD DVD The Automat 2 application was developed for customers for whom archiving feature implemented in free of charge Konsola 2 application is insufficient The main advantage of this program is possibility to define schedules for archiving session Sessions will be run automatically on a particular cyclical time defined by the user on condition that the program will be started at this time Automat 2 1s a paid application lawful using this program requires holding the license validated by TRX However free testing the application with key 00000000 000 is possible The trial version should be removed from your com puter aft
15. cipient Email address 9 New recipient Name user 1 E mail user 1 domain1 com C nes pager 31 of 38 4 6 2 2 Automat 2 User s manual The wizard allows you to create only one recipient for each alarm notifica tion Successive e mail addresses if necessary can be added only by manual ly editing the event The next window allows you to enter the subject and the body of e mail which will be sent to recipients Subject Contents 9 New notification Subject Mailer Automat2 Body An error occurred during creating archives O c When you click on the Finish button the program automatically creates the as signment archiving related event recipient of e mail and message body of the no tification __ Configuration of the email messages Cola jem Ce Events list Recipients list Body of the letter FEE Subject pos FZ Emal address _ ____ alr Automat V Archiving started HIV user1 user 1 domain1 pl E Contents An error occurred during creating archives ok Cancel Manual configuration Manual configuration allows you to configure e mail notification more widely This allows among other to add multiple recipients for one alarm event Here is an example of adding three new recipients for the notification created by the wizard in section 4 6 2 1 Adding new recipients to the created event an example In order to add the
16. e directory are stored backups for several different recorders This field can not be empty it can not also contain special characters lt gt Append to archive file name list that allows user to select additional infor mation attached to the archive file name Only archivization start date Only archivization start time Archivization start date and time Only dates of first and last record Only times of first and last records in archive file Dates and times of first and last records in archive file File size list allows you to specify the maximum size of a single archive file in cludes capacity corresponding to the most popular storage medium 100 MB ZIP 200 MB ZIP 650 MB CD R RW 700 MB CD R RW 700 MB CD R RW 800 MB CD R RW The program also allows you to enter theoretically any values in the range from B to 2 GB However the structure of the archive file the default set ting will not allow you to store the content of incomplete call One second of uncompressed audio takes about 8 kB Only full archive files enabling this option causes that will not be created ar chive files smaller than the value specified in the parameter File size Record ings that do not fit in the last full backup file will be saved in the next session if the total size for new data exceeds the value of the parameter File size This mechanism is illustrated in the diagram below Copyrigh
17. e flag activity Recorder info 2 F Activate rule Rule name new_rule lt e JE ana _ The name for each rule must be unique otherwise error window pops up FAutomat 2 You didn t set the name for a rule or another rule has the same name 7 Rule s names has to be unique Copyright TRX page 24 of 38 4 2 4 2 1 4 2 2 Chapter 4 Description of Automat 2 functions Clicking on checkbox next to Activate rule causes the rule will be started automat ically after meeting time conditions Archiving rule can be activated at the stage of its creation or in any other subsequent time The entry with created rule appears in the main window IX Automat 2 Version 2 2 5 502 b a Archiving Settings Help Active Rule s name Recorder s IP Completion status Compression Archive size File name Path ra test 172 16 100 15 7777 Waiting until 2013 04 22 13 00 00 No compression 650MB CD R RW A_ data czas data _ czas EArchiwa gsm 172 16 100 15 7777 Inactive Speex 8 0kbps 700MB CD R RW gsm_ data _ czas E Archiwa rz r2 172 16 11 100 7777 Waiting until 2013 04 22 13 00 00 No compression 650MB CD R RW _ prefiks_ data _ czas E Archiwa new trx 172 16 0 199 7777 Inactive No compression 650MB CD R RW prefiks_ data _ czas EN Date Event s source Event s description a 2013 05 07 09 23 48 Automat 2 Application started 4 2013 05 07 09 23 48 Automat 2 Using this logs file C Pr
18. e parameters of the selected row mainly name of the recorder port number change 1s not recommended Registry editor mx at lt Cancel IP address 172 6 11 81 Port Delete used to delete selected row Search for recorders allow for detecting all recorders are able to establish communication with Automat 2 If on completion of searching the window of the manager is empty it means that no recorder is available 4 1 2 The channel selection This window allows you to select channels to be a source of archived record ings Choosing the channel is indicated by the checkbox by its name from to W Depending on the permission level granted to individual recorder users a list of available channels may be full or limited The channel selection The channel selection Recorder s IP address Port Login Recorder s IP address Port Login 172 16 0 199 7777 admin Edit 172 16 0 199 7777 user Edit Available channels Dostepne kanaly Channel name Al Nazwa kana u Al Y FAX 206 None 201 A1_k21 206 Invert Alk Invert BRA1_k21 2 BRA1_k22 Y BRA2_k23 E BRA2 k24 E BRA3_k25 C BRA3_k26 E BRA4_k27 BRA4_k28 El ddd E Wit 251 E test GSM Y SiemensCAP ISDN F Gsm Y Y Channels for which the user does not have permission to archive are dis played in the list gra
19. ecipients option enables adding and assignment for selected events the new recipients Delete notification recipients option causes removing the selected recipients for the chosen notification Select the body of the notification with this option the assignment of subject and e mail body contents for selected recipient is possible Edit the body of the notification option enables changing the subject or contents body of the selected e mail Activate deactivate all recipients option will automatically activate deactivate all addresses visible in the Recipients list column Notification body manager with this option managing the list of notifications is possible Entries can be added deleted or edited Edit the body of the notification option enables changing the subject or contents body of the selected e mail Copyright TRX pager 35 of 38 4 6 3 4 6 4 4 7 4 7 1 Automat 2 User s manual Setting the language version Automat 2 allows you to select one of one of the following language versions for user interface Czech IX Automat 2 Version 2 2 5 502 Polish Archiving Help OLIS Options Completion status z En gli sh Language gt Cesky E p v English US s SI ovak Hide application window ae Y Status Bar Slovensky Hiding the application window When you select this option and minimize the Automat 2 window on the Windows taskbar does not appear button that
20. ecommend enabling this mode during normal operation of the program Information recorded in the verbose logging can be useful in emergency situations when the backup process does not work properly and when you need to determine the cause of abnormal behavior of the program Copyright TRX pager 29 of 38 Automat 2 User s manual 4 6 2 Email notifications The Automat 2 allows you to send selected archiving related reports to email addresses defined recipients Notifications are created for all active archiving rules Program parameters General settings Notifications V fum on notification by e mail Events setup Sender account setup Cancel In order to use the function of sending events by e mail it is first necessary to set up an e mail sender account For this purpose click Sender account setup but ton The sender account configuration comes down to giving data of the outgoing mail server SMTP settings and giving username and password for this account __ SMTP server settings mE x Sender information Name user Email user domain pl Logon information 7 SMTP server requires authentication SMTP server information SMTP server address or name smtp domain pl Testing the settings sending the test email Send mail test ox cma The Send mail test button allows user to check the correctness of the settings In case of ignore the stage of S
21. er s manual 7 TRX Automat 2 Setup Pal Installation Progress Copying new files Installing TRX Automat 2 x In the next window of installation process you should select one of the two types of log file location shared for all users or separate for each Windows ac count By default the first option is selected Location of the log file The Automat 2 program allows for logging users operations in two ways The log file will be placed in free access location for all both administrative and non administrative Windows accounts Windows XP C Documents and settings All Users Application Data TRX Automat 2 AutomatLog alf Windows Vista 7 8 C ProgramData TRX Automat 2 AutomatLog alf y 0 Private for every end user The log file will be placed in private location in the context of Windows account that was running the Automat 2 application Windows XP C Documents and settings lt user name gt Application Data TRX Automat 2 MutomatLog alf Windows Vista 7 8 C Users lt user name gt Roaming TRX Kutomat 2 AutomatLog alf The legend describe shows the location of the log file path for all possible combi nations For example common log file in Windows 7 operating system will be saved in lo cation C ProgramData TRX Automat 2 AutomatLog alf 2 2 Change of the installation If the current version of Automat 2 program is already installed the user can cha
22. er 30 days from the date of installation This application can be launched on PC stations under Microsoft Windows XP Vista 7 or 8 operating system It is possible to create the archiving rules in dependently for few recorders 1 1 Definitions In the next section 1s a description of some terms used in the User s Guide of Automat 2 Getting acquainted with following definitions will help in further work with the program 1 1 1 Description of security levels Recorders are equipped with different security systems providing protection of all recorded information from unauthorized access The security level system is one of them A number in range from 0 up to 255 is assigned to every user channel and re cording on the recorder The default security level is set to O the lowest level O Copyright TRX pager 5 of 38 Automat 2 User s manual Users with administrator privileges have level number 255 the greatest one as signed Security level numbers are defined by administrator The security level for a recording 1s initially set the same as the security level of channel 1t comes from Each user has granted access to recordings with either equal or lower security levels comparing to the security level of user Each user is able to change record ing s security level but only up to the owned security level In such a manner he limits access to recordings for other users with lower security level E2 Archiving rule Archivi
23. hese files can additionally be protected with a password given in the rule of ar chiving Copyright TRX page 6 of 38 2 1 2 1 1 Chapter 2 Installation Installation Next section of this chapter provides a brief description of Automat 2 installa tion process The application is working correctly under Windows XP Service Pack 3 Windows Vista Windows 7 and Windows The installation source Automat 2 installer is supplied as an executable file exe Current and pre vious versions of the application are available on website www trx com pl Download Center Automat 2 is a paid application lawful using this program requires holding the license validated by TRX However free testing the application is possible The trial version should be removed from your computer after 30 days from the date of installation The full version of the program requires the key code received when purchasing the license Trial version 1f 1t was installed you must first uninstall and then rein stall the program by entering into the field received the serial number Launching the installer To run the program installer you should double click executable file named TRX_Automat2_2 x x exe The installer is checking whether the operating system environment meets the necessary requirements of the program If you detect any deficiencies inform the user to complete them The next steps of the installer are available when you press OK or Next I
24. informs about the running applica tion Only small icon in the System Tray next to the clock is visible Logs of the program Logs of the Automat 2 program contain information about operation of the application and performed operations The messages relate in particular to such information as errors detected during the data download date and time of crea tion subsequent archive files modification archiving rules Messages are displayed in the program log window and also are saved to the log file located in directory specified in Default logs file field menu Set tings Options Event logs window Logs are displayed in a form of the table about three columns First column describes the date of occurrence of the events described the accu racy of a single second your computer local time Second column describes the source that generated the event In most cases the source of the event will be one of the loaded archiving rules The events that relate to the entire program eg start an application are described by Auto mat 2 label Third column contains a short text description of the event In order to easier identify the type of information which is displayed each log line is marked with an appropriate icon Application started Application closed Remarks icon placed on events such as e configuration change addition removing the edition of rules e errors during executing the archiving rules no connection
25. ity Start time Start rule at Every month Y 2012 10 28 w 10 35 31 00 00 00 Monthly task planning O Day 18 of the month On the first Monday of month Months January February Y March April v May June Y July August Y September October Y November 7 December If you leave empty checkboxes for all month of the year the error window will appear 4 1 2 2 Archive parameters At this stage of configuration it is possible to determine parameters for the ar chive files and any additional criteria that should be met O Copyright TRX pager 21 of 38 Automat 2 User s manual Archive parameters Archive location Archive file name prefix Append to archive file name File size Compression Level Ignore shorter than v Ignore longer than Archive password Repeat gesesoscecesososcesesososesssesesossesesseg EN EJ prefix Archivization start date and time y 650MB CD R RW y where 1kB 1024 bytes 1MB 102471024 bytes v Only full archive files Speex 8 0kbps x 255 E 00 00 00 Advanced lt Back het gt cancel Archive location refers to the directory location for created archives If the field is left blank the program will display an error message Archive file name prefix specifies the prefix common for all files created under the rule prefix helps identification of the files especially when in the sam
26. nauthorized persons Copyright TRX pager 23 of 38 Automat 2 User s manual Write display data selecting this option enables adding information about dis play content on recorded digital phones as long as it is available Storing the displays can significantly extend duration of the backup session Advanced button opens the window where you can enter extra time range set tings It allows you to limit backup only to calls carried on during working hours of the company eg Mon Fri 8 00 16 00 Time range settings Day of week Register records Time from Time to Wednesday outside range 09 25 00 09 30 59 Edit Thursday inside range 03 00 00 18 59 59 Add Modify time range Hedy mg ns ae Mode 3 r Cancel OK y inside range Begin outside range Attention Prohibition rules have higher priority over permition rules when time ranges overlap Cancel End 23 59 59 a Day of week any day of the week can be selected multiple times Register records forbidding or permission for archiving calls from specified time scope inside range calls will be recorded outside range calls will not be recorded Time from Time to beginning end hours of the range for the selected day Notice The forbidding ranges override the permission ranges 4 1 2 3 Recorder info In the last stage of the configuration should be given a unique name for the created rule and set th
27. new e mail recipient you should select from the context menu for center column the Add notification recipients option O Copyright TRX page 32 of 38 Chapter 4 Description of Automat 2 functions Events list Events 9 Error while creating anoth Recipient manager Add notification recipients Delete notification recipients Select the body of the notification Edit the body of the notification Activate all recipients Deactivate all recipients In the next step in the Choose recipients window the user should choose from the context menu Add new recipient option The next window allows you to enter the name and e mail address for the new recipient This procedure should be repeated as many times as new customers you intend to add Email address user 1 domain 1 pl Add new recipient Edit selected recipients Delete selected recipients Select all Deselect all Configuration of the email messages Events list Recipients list Events After adding all recipients user should select desired entries and click OK button E mail addresses selected in the previous window you will see on the list Copyright TRX pager 33 ol 38 Automat 2 User s manual _ Configuration of the email messages Events list Recipients list Body of the letter Events Recipient Email address Y Error while creating anoth Y u
28. ng rules allow you to define the source data being copied from the recorder the output data stored to archive files and the schedule managing ar chive process Access to recorder s archives is created based on privileges the user specified for current rule and is limited by mechanism of security levels The resulting data can be saved to a file with the declared capacity without or with audio compression The application allows you to define the cyclic performance of the archives and set the time of starting the data copying session The Automat 2 is able to handle almost unlimited number of rules which can affect more than one recorder 1 1 3 Start time The starting point indicates the date and time of the first recordings to be ar chived within the configured rules This marker is a constant and cannot be edited 1 1 4 Archiving pointer Archiving indicator indicates the date and time of which in the context of the rule will be archived recordings in the next archiving session For new rule archiving pointer assumes the value of Start time parameter After every cycle of the archiving this parameter is set to the beginning of the last recording time increased by one second 1 1 5 Archive files Archive files contain recordings which were taken downloaded by Automat 2 program from the recorder during the backup The format of archive files data enables you to read the archive contents only with the Konsola 2 application T
29. nge the components repair or remove files from your computer hard drive Copyright TRX page 10 of 38 Chapter 2 Installation TRX Automat 2 Setup E Change your installation of TRX Automat 2 Add or Remove Features ER Change which features are installed vi 4 Repair 9 Repairs errors in the most recent installation state Remove Removes TRX Automat 2 from your computer 2 3 Uninstallation To uninstall Automat 2 from your system use the uninstall launcher utility or standard Windows tools Depending on the system they differ slightly from each other 2 3 1 Windows XP The installed software can be removed by choose a shortcut Uninstall Star Menu Programs TRX Auto mat 2 choose a shortcut TRX Automat 2 in Add Remove Programs menu Start Settings Control panel Add Remove Programs run the Automat 2 installer program and select Remove 2 3 2 Windows Vista 7 The installed software can be removed by Choose a shortcut Uninstall Start Menu All programs TRX Au tomat 2 choose a shortcut TRX Automat 2 in Programs or Programs and functions menu Start Control panel Programs or Programs and functions run the Automat 2 installer program and select Remove Notice Automat 2 installer creates many register entries so it is not recommend ed to remove this program manually by simple deletion of program files Notice All items such as
30. ogramData TRX Automat 2 AutomatLog alf A 2013 05 07 09 23 53 Automat 2 Default rules file is not defined Fix this in Settings gt Options 2013 05 07 09 26 11 Automat 2 Application closed 2013 05 07 09 26 29 Automat 2 Application started A 2013 05 07 09 26 29 Automat 2 Using this logs file C ProgramData TRX Automat 2 AutomatLog alf A 2013 05 07 09 26 34 Automat 2 Default rules file is not defined Fix this in Settings gt Options NUM Changing the archive rules The rules created with archiving can be freely edited or deleted Automat 2 al so allows you to create subsequent rules based on copies already existing ones Edition This option is available from Archiving menu main window context menu or F6 keyboard shortcut Edition covers all parameters of an existing rule except Start time option Time settings tab The procedure for editing rules is analogous to the operations per formed at the stage of adding them Removing This option is available from Archiving menu main window context menu or F7 keyboard shortcut When you delete selected rule a window appears like below Automat 2 23 Do you want to clear all settings in system registry If selected rule appears in another rules set saved in a different file you shouldn t do that Ce According to the suggestion 1f the erased rule was stored in default rules file and you are still going to use this file press No button Copyright TRX
31. ogs file indicates the path of the default file to which the program mes sages are stored Initial path is configured during Automat 2 installation pro cess Start when Windows start enabling this option causes the program launch au tomatically when Windows is started Start of the application is taking place already after initiation of the desktop environment and therefore requires that a user earlier logs on the system unless the automatic login option is ena bled Save program windows sizes and positions enabling this option causes the pro gram saves the layout width of columns displayed in main window Turn optimization on enabling this option causes the program during the ar chiving uses additional CPU instructions In most cases it accelerates the ar chiving process Allow splitting single record between archive files by default calls while writ ing to the archive files are not divided into fragments Each archive file con tains integer number of recordings which causes that the individual archives have slightly different sizes Enabling recordings sharing option aligns the sizes of the archive files however playback the calls that have been frag mented stored in two archive files requires access to both archive files Verbose logging enabling this option causes writing to the log file extended in formation about the process of archiving Due to the large increase in the vol ume of logs do not r
32. ontained in these files can only be read using the Auto mat 2 application 4 6 Settings Automat 2 application The Settings option 1s used to change the configuration settings such as Copyright TRX default location path of the archiving rules file default location path of the program log file automatic starting the application at the start of operating systems e mail notifications user interface language etc IX Automat 2 Version 2 2 5 502 Archiving Help Active Options a Language Hide application window Y Status Bar page 28 of 38 Chapter 4 Description of Automat 2 functions 4 6 1 General settings You can make changes of program parameters using two tabs General Set tings and Notifications Program parameters xs General settings Notifications Default rules file ProgramData Trx Automat 2 new arf m Default logs file C ProgramData TRX Automat 2 AutomatLog alf ams Y Start when Windows start Save program windows sizes and positions Tum optimization on causes codecs to use faster processor directives Allow splitting singe record between archive files Verbose logging causes logs file size increment dont use it unless you really have to _ox_ Cancel Default rules file indicates the path of the default file containing the rules which is loaded into memory when the application is started Right after in stallation the field is empty Default l
33. pager 25 of 38 4 2 3 4 3 4 4 4 4 1 Automat 2 User s manual Creating a copy of an existing rule Automat 2 application allows you to create subsequent rules based on copies already existing ones This is convenient 1f you created a few rules similar to each other Instead of creating each archive rule from the beginning simply create a copy of an existing and then modify it accordingly using the tools from Edit ar chiving rule menu Archiving pointer The Archiving pointer is pointing at the date and time of the recording from which archiving data in the next backup session will start For the new rules Archiving pointer assumes a value of Start time parameter Af ter each backup cycle this parameter 1s set to the start time of the last recording increased by 1 second As a result subsequent start up rule will start archiving re cordings from the time when the previous session ended data collection In this way the application ensures the continuity of archived data Automat 2 enables both view and modifying the archiving pointer for the se lected rule The access to the archiving pointer 1s possible from Archiving menu main win dow context menu or F8 keyboard shortcut Archiving pointer Date Time 4 April 2013 gt 14 16 Mo Tu We Th Fr Sa Su 25 26 27 28 29 30 31 141 2 3 4 5 6 7 15 8 9 10 11 12 13 14 16 15 16 17 18 19 20 21 1722 23 24 25 26 27 28 18129 30 1 2 3 4 5 C Today 2013 05
34. pecify the file location path O Copyright TRX page 12 of 38 Chapter 3 Brief example of archiving Default logs file C ProgramData TRX Automat 2 AutomatLog alf Y Start when Windows start E Save program windows sizes and positions E Tum optimization on causes codecs to use faster processor directives E Allow splitting singe record between archive files F Verbose logging causes logs file size increment dont use it unless you really have to After selection a destination folder you should type a file name and choose the Open button OG gt Komputer Dysklokalny C ProgramData Tm Automat 2 v 44 Organizuj v Nowy folder Xx ABA Nazwa Data modyfikacji Typ Rozmiar E Ostatnie miejsca de Pobrane BZ Pulpit Zadne elementy nie pasuja do kryteri w wyszukiwania A Biblioteki ES Dokumenty ad Muzyka Obrazy El Wideo jE Komputer Dysk lokalny C Ga Nowy E CH recorder WAlphe The indicated path will be copied to the appropriate dialog box C ProgramData Trx Automat 2 new arf Default logs file C ProgramData TRX Automat 2 WMutomatLog alf V Start when Windows start Save program windows sizes and positions E Tum optimization on causes codecs to use faster processor directives E Allow splitting singe record between archive files m Verbose logging causes logs file size increment dont use it unle
35. rent archive file and finish archiving backup interruption will take place upon completion of writing to the current file The data in contrast to the previous option will be saved in the specified location Set archiving pointer to last record in last full and correct archive file sets the archiving pointer at the end of the last correctly archived record similarly as during normal operation of the program Set archiving pointer as it was before archiving sets the archiving pointer to his value before running an interrupted backup Archiving rule files Archiving rules already created in Automat 2 application are stored only in your computers memory To make the information stored in the archive rules were available after closing the program it must be saved to a file Specific for mat for archiving rule file arf makes that it can be read out exclusively by the Automat 2 application The application during every startup loads configuration stored in the default rules file If the file is empty damaged or the program can not find it the win dow with list of rules is empty In this case 1t is necessary to either load the set tings from the backup file or create them again Import of rules Option Load rules from file allows you to load to Automat 2 application the configuration of rules previously saved in backup file Notice Import rules from the file causes a loss of the current configuration dis played in the
36. rograms folder and Startup folder The registration window In one of the first steps in installation of Automat 2 the registration screen will appear You should complete the following fields User Name Organization Serial Number Leaving the default key 00000000 000 allows you to use the program for a period of 30 days After this time Automat 2 stops working O Copyright TRX page 8 of 38 Chapter 2 Installation A TRX Automat 2 Setup zm kd ZA EPOCE KZ EE sA une Please enter your customer information User Name Organization Serial Number 00000000 000 lt Back LL Next gt To use the version without restrictions you must first uninstall the trial ver sion and then re install the program by entering into the field received a serial number Notice In order to preserve archiving rules created in the trial version it should be before uninstalling save to file 2 1 5 Installation process Begin Installation window means that installer has all the necessary infor mation needed to install the program Begin installation of TRX Automat 2 Click Install to begin the installation If you want to review or change any of your installation settings dick Back Close the window to exit the wizard To continue press the Install button You can verify the installation parameters using the Back button or cancel the installation process Copyright TRX pager 9 of 38 Automat 2 Us
37. ser1 user 1 domain 1 pl E user2 user 2Q domain2 pl 7 user3 koce Dl user4 ecipient manager Add notification recipients Delete notification recipients Select the body of the notification Edit the body of the notification Activate all recipients Deactivate all recipients 4 m The next step is to associate each new recipient with the body message To do this select e mail address and choose Select the body of the notification option The program enables choosing from list the message already assigned to the recip ient user select the row and click OK or create a new one Add message body button In this example the first option is used 1e for all recipients have been assigned the same contents of the e mail body __ Choose body of the letter Subject Contents archiving error An archiving error occurred Add notification body Edit notification body Delete notification body In the last step of the configuration user should activate new recipients by ac tivation the checkbox next to their name If you try to activate the receiver which has not been allocated to any e mail mes sage appears in the error window E A To activate a recipient you have to relate it to the particular notification O Copyright TRX page 34 of 38 Chapter 4 Description of Automat 2 functions Other features available for manual configuration
38. shortcuts or configure files added manually by the user after the installation must also be removed manually too O Copyright TRX pager 11 of 38 Automat 2 User s manual 3 Brief example of archiving This chapter describes the basic operations necessary to create a rule for ar chive and start the process of archiving all recordings stored on recorder s HDD The chapter is intended to quickly familiarize with the configuration and handling of recorder at primary level The more complex aspects of configuration and precise description of Auto mat 2 functionality was presented in the next chapter Description of Automat 2 functions 3 1 Default rules file location Before you start working with the program you should enter location where the default rules file will be saved If default rules file 1s not defined the appropriate message appears Date Event s source Event s description 2013 05 07 11 06 15 Automat 2 Application started A 2013 05 07 11 06 15 Automat 2 Using this logs file C ProgramData TRX Automat 2 AutomatLog alf _Y 2013 05 07 11 06 20 Automat2 Default rules file is not defined Fix this in Settings gt Options In order to determine location of the file select Options position from the Settings menu IX Automat 2 Version 2 2 5 502 Archiving Help Active Options Language Hide application window w Status Bar In the Program parameters window on General settings tab you should s
39. ss you really al have to 3 2 Adding a role To create archive rule you should select Add archiving rule from the context menu of the program main window O Copyright TRX pager 13 of 38 Automat 2 User s manual IX Automat 2 Version 2 2 5 502 Archiving Settings Help Active Rule s name Recorder s IP Completion status Compression Archive size File name Path Add archiving rule F5 Edit archiving rule F6 Delete archiving rule F7 Add copied archiving rule Archiving pointer F8 Start immediately F9 Cancel archiving F10 Load rules from file Save rules to file Date Event s source Event s description 2013 05 07 12 18 17 Automat 2 Application started A 2013 05 07 12 18 17 Automat 2 Using this logs file C ProgramData TRX Automat 2 AutomatLog alf NUM In Recorder authorization window you should enter device IP address as well as username and password for recorder account having granted access for archiv ing calls on all required acoustic channels If authentication data for default recorder user has not been changed the username and password is respectively admin and admin Recorder authorization Fez Recorder 172 16 0 199 x Use Windows account Login admin v Password 7 Remember last login and password In the case of building archives from all channels of the recorder the most con venient is to use All button in The channel selection window As a resul
40. t TRX page 22 of 38 Chapter 4 Description of Automat 2 functions archiving with selected parameter Only full archive files session n file 1 session n 1 KE file 2 file 3 archiving with unselected parameter Only full archive files Archived data New data Archived data i New data Compression parameter determines whether the audio data will be saved in the native G 711 A law or in one of the available compression standards ADPCM 2 ADPCM 4 Speex 8 0 kbps Selecting one of the compression methods allows you to place a larger num ber of records in a single file archive but will prolong the archiving process The quality of the archived call may also be slightly lower Level makes that archiving the calls is dependent on their level of security ac cess The default parameter value 255 means that will be archived all avail able to the given user calls from everyone intended for archiving channels Changing the parameter to other value causes that calls having security level higher than the entered threshold will not be archived Ignore shorter than option allows you to specify the minimum duration of the recordings which will be saved in the created archive Ignore longer than option allows you to specify the maximum duration of re cordings that are saved in the created archive Archive password access password for playback recording from the archive blocking access to the files for u
41. t all checkbox near the channel names should change appearance from to W The channel selection Recorder s IP address Port Login 172 16 0 199 7777 admin Exes Est Available channels Channel name gt a analog_1 petap analog_3 Invert analog_4 Siemens_1 Siemens_2 Siemens_3 Siemens_4 ISDN_10 ISDN_11 E ISDN_20 ISDN_21 E nowy2 E nowy E user4 vr user3 m a a E The next stage allows you to specify timing parameters for archiving session Periodicity determines how often subsequent session of the archiving process will be performed It can remain the default setting Everyday Start time determines date of the oldest recordings intended for archiving O Copyright TRX page 14 of 38 Chapter 3 Brief example of archiving Start rule at determines the time at which the process of creating archive will be started It can be set to a default time 00 00 00 Time settings Ea Ea Periodicity Start time Start rule at Everyday v 2013 03 26 ly 13 52 31 00 00 00 4 marzec 2013 b Pn Wt r Cz Pt So N 25 26 27 28 1 2 3 4 56 7 8 910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 C Today 2013 03 26 Cas CEJ Ca In this example the first archiving session will be started manually while subsequent will be started automatically every day at midnight In the next dialog windo
42. t is possible to stop the installation at any time by clicking on the Cancel button Notice Before running the installer it is recommended to uninstall any previous version of Automat 2 application O Copyright TRX pager 7 of 38 2 1 2 2 1 2 1 4 Automat 2 User s manual Language preference Right after setup has been launched language selection window will appear The default language 1s Polish and optional English and Slovak A Instalator TRX Automat 2 Prosz wybra j zyk English United States Polski Polska Sloven na Slovensk republika gt User s choice will affect both setup dialog windows and Automat 2 interface language Please note that interface language can be changed after program has been installed Choice of the installation directory At this stage you must choose the directory in which Automat 2 will be in stalled It is recommended to leave the default directory A TRX Automat 2 Setup o a A Choose a file location To install in this folder dick Next To install to a different folder enter it below or dick Browse C Program Files x86 TRX Automat 21 Browse Total space required on drive 8 41 MB Space available on drive 40 GB Remaining free space on drive 40 GB LL gt gt After you specify the destination folder the installer allows you to select the loca tion for application shortcuts Desktop Start Menu P
43. uring creating next archiving rules This option is useful if you created a few rules for the same recorder or sup ported recorders have the same data for authentication Name manager opens a dialog box for some features described in subsection 4 1 1 1 If you enter the correct authorization data and the recorder is available the wizard proceeds to the next stage otherwise error screen appears Automat 2 e v Error while downloading channels list from 172 16 0 198 Recorder may 7 be down In case of error as above check whether the authorization has been entered cor rectly and the network connection to recorder is working properly This can be done using another TRX application eg Konsola 2 or ping command Name manager Name manager window allows you to manage recorder parameters 1 e au tomatically search for all available recorders Recorder name field allows the use of user friendly text descriptions displayed next to the device s IP address O Copyright TRX page 18 of 38 Chapter 4 Description of Automat 2 functions Name manager Recorder name IP address KSRC 332 172 16 11 201 7777 Edit KSRC5xx 172 16 100 15 7777 KSRC5xx 172 16 0 198 7777 Delete test 172 10 10 100 7777 Search for recorders OK Cancel Add allows you to add an entry IP address and optionally name to the list of displayed recorders Edit allows you to change th
44. w you should specify the path to the files with ar chived recordings It can be any location providing enough free space Archive parameters Cx Archive location Archive file name prefix Append to archive file name y Przegl danie w poszukiwaniu folderu File size UB TRX Compression 4 jl Komputer Level Dysk lokalny C E Ignore shorter than 00 e Stacja dysk w DVD RW D N E l Ignore longer than pa dk i l Es Stacja dysk w DVD F Archive password Dysk wymienny H Repeat 4 m Write display data Folder TRX a Ga lt Back Next gt Cancel Other items for Archive parameters window can be set to default specifying the following attributes backup file size of is 650MB not used any compression for audio samples all recordings from selected time interval will be archived regardless of call duration At the last stage of archive role wizard you should define a unique name for current backup policy and check the Activate rule checkbox Copyright TRX pager 15 of 38 Automat 2 User s manual 5 5 Launching archive process Shortly after archive role creator is completed the new policy is displayed in the main window of Automat 2 Archiving Settings Help Active Rule s name Recorder s IP Completion status Compression Archive size File name Path ra first_archiving 172 16 0 199 7777 Waiting until 2013 03 27 00 00 0
45. yed out font without checkbox m the beginning of the line O Copyright TRX pager 19 of 38 4 1 2 1 Automat 2 User s manual The buttons on the right side of window are used for selecting the appropriate group of channels All selects all available channels in the list None deselects all channels Invert reverses the state of channel activity The ones that were previously se lected are deselected and vice versa If you do not select at least one of the channels there an error window appears Automat 2 X At least one channel must be selected Cycling criteria settings Time settings window allows you to set three time parameters for the current ly configured rule Start time indicates the date and time of the first recordings to be archived under the first session for the given rule Its value is fixed for the rule it can not be edited later Start rule at determines start time of the first and consecutive sessions of the archive process Periodicity defines the periodicity of repeating backup session It is possible to adjust the parameter with twenty four hour raster You can choose one of the three options Everyday Days of week and Every month Depending on the selected parameter Time settings window has a slightly dif ferent form For Everyday option the window has no additional controls The backup will run every day at the time specified in Start rule at field

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