XL Series Server Software User Manual
Contents
1. Today Now 12 2012 00 00 00 camo a bee cm Lcamos Ray 15 Watcher Total Protection XL Series User Manual em We i Pe BRP 01 4 11 y F I e i 19 22 13 0 I 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 4 N N 4 N oot 2 sde Doo aide Front Door tUa 92 1 24 gt I A TIAL Mot m near MM Auto Proporlion 4 The window outlined in red indicates where the video will be shown when it starts playing a Select another window by clicking it You can playback video in up to 16 windows at once 5 You can change the number of windows by clicking the grid icon in the upper right corner EAR 2012 gt MONTH 11 4 gt Today Nov 12 2012 I gt gt i gt P rei OL pl o u OK 00 00 00 AMO2 AMOS cAamos Eg r 1 4 _ 1 1 a 1 f 1 gt QQ AJ A LAU REC aa Motion m Sensor H Manual Auto Proportion 16 Watcher Total Protection XL Series User Manual Video Playback and Features Continued 6 After selecting a window you can playback the video by using the timeline at the bottom of the screen The time is shown in 24 hour format Simply move the mouse along the timeline next to the camera you wish to view next double click to begin playing the video 19 22 13 0 1 2 3 4 5 6 7 8 9 10 ER age ran a2. x vi Playback Search and playback recordings 2 Chat Not used I System Log Log of the system users and actions NIJ Motion Motion control setup Watcher Total Protection XL Series User Manual Main display Continued en E Map Not Commonly Used Lock Locks the system This will make the system view only 9 Minimize Button Minimize the program Close button Closes out the program Menu Brings up the system menu Network Information Information of network adapter IP address of the system Subnet Mask Net Gate When client is linked its IP address will display in this window the current IP only PTZ Camera Control Menu and PTZ Settings Menu Speed Dome Speed Reiays Vipers Watcher Total Protection XL Series User Manual Main display Continued Color and Audio Adjustment EG Boge 63 ow Copy Color Fou Right Click on Live Video Feed Full Screen Display Close Image Display Instant Playback d Review Playback End Instant Playback Fast Playback Start Alarm Popup Disk Record Status Record Time Calculate USD Adjustment Send to TV Monitor IF Camera Setup Audio Chat to IP Camera IF Video Zoom in Video Intelligent Analysis About IF Register Watcher Total Protection Full Screen Display Shows the image on a full Screen Close Image Display Closes the image Instant Playb
3. record on a certain schedule For example if you wanted all the cameras that show the registers to only record when there is motion and the parking lot cameras to record all the time then you would set that here 1 Start on the Main DVR screen 2 Click on Setup button 3 Click on Camera Setup button GAMERA SETUP Selected Camera Cameratl Camera Description Camera01 Camera Type NTSC Camera Enable SubStream Framet fps 30 BitRate variable Frame Rate fps 90 SubStream Image Size 172 120 Image Quality Very Good v Alarm Adjust fps Disable SubStream Quality Very Good Image Size 352 240 OSD Date WES Masking Bitmap File Stream Type Video OSD Contrast Auto Copy Setup to ALL corr FLO UES SE selected Group Groupo1 Record Sub Stream Disable Selected Cameras 17 127 187 247 787 187 17 187 187 TmT 9737 177 75 18 Pre Event Record 5 Sec Post Record Time 5 Sec Record Days Auto Selected Group Select the Group number for the cameras Record Sub Stream Enables or Disables sub stream recording This is used to lower the video quality to allow for playback on either lower end computer systems or mobile devices Select Camera Select the cameras for this group Note if the camera number is silver it means it is not selected If the camera number is blue then it is selected as a part of the group Pre Event Record Select th
4. 7 1 Sensitivity Value Motion value 9 2 Motion Value The Sensitivity bar is used to change the sensitivity of the area you selected The smaller the value the more sensitive the movement the camera will see The Motion Value bar is used to set the size of the object that will trigger the motion The smaller the percentage the smaller the object will need to be trigger the motion alarm Tip If there is nothing moving on the screen but the camera is still recording then the Sensitivity Value and the Motion Value maybe set incorrectly An example of where you may see this is if the Sensitivity Value is setto 1 and the camera is detecting movement but there is nothing moving in the picture then an old light fixture may be the culprit Adjusting these settings would take care of this problem Masking a certain part of an image 1 Press the ADD MASK button ES 2 Press and hold the left mouse button in the upper corner of the area you would like to block off 3 Movethe mouse to create a box over the area you would like to cover 4 Release the left mouse button 5 You have now shielded this area from being seen by the cameras 6 Press the DEL MASK button BEL ast to remove all areas created 25 Watcher Total Protection XL Series User Manual RMA Service Request If you need to return this product to the manufacturer for service or repair you must first obtain an RMA Service number RMA Servi
5. DVD into disk drive 16 Close out the box that pops up 17 Click burn CD Disk Drive will open when the DVD CD creation is completed 21 Watcher Total Protection XL Series User Manual Setup Display Groups 1 Open NDVR program 2 Click Setup button 3 Click Matrix Setup Button Matrix Group SetGroup1 video Out Port video Out 01 Video Out Standard ELES video Switch Interval Sec 3 sec video view Mode 1 View 4 video Window Window Displa ae Cameras play a Main camera channel DISPLAY SETUP Pre setup Display Group SetGroup1 Software Start Display Group Disable video view Mode 1 6 View video Window Window Display Camera In the Window video image display res A ss JER JER a s e e 18 40 1 42 13 14 18 46 471 28 18 20 21 22 23 24 25 26 27 33 34 35 36 37 38 39 20 1 27 28 49 50 51 52 53 54 55 56 57 55 pw vn EN i vs ev vum nun Be ex En Dr Eye Ze ARES Ss amp System Setup Camera Setup Sensor Setup ptz amp Linkage Email amp SMS Matrix Setup Paszword Setup 4 Select Pre setup Display Group from the drop down a The groups will show the different cameras in the grids on the home screen i Example Group 1 may show 1x1 front door camera and back door camera ii Example Group 2 may show 4x4 all the cameras showing the registers 5 Select the Video View Mode 1 4 6 9 13 etc a Video windows appear on
6. WATCHER TOTAL PROTECTION AL Series User Manual Version 6 0 12 26 2012 Contents Me NN 4 ET NN 7 Group Setup and Recording Schedule Lasses 9 PENT 11 Setting up Recording for the IP Cameras rwrraanrnnnnrrrnnnnsnsrsnnnnrrnnnnssssnnnnnnrrnnnnssssnnnnnrrrnnsssssennnnnrssnnsssssnnnnns 14 Video Playback and Features ee ee a ee ee 15 PN NN 19 FUP NNN 22 Motion Detection Setup and Testing uncut nennen 24 1 Watcher Total Protection XL Series User Manual Thank you for purchasing our Digital Video Recorder This operating manual is designed to be a reference tool to assist with the installation and operation of your DVR system Here you can find information about all of the DVR features and functions Before installation and operation please read the following safeguards on page 3 For our how to videos and knowledge base please visit our web site at www watchprotect com Watcher Total Protection XL Series User Manual Electrical Safety All installation and operation here should conform to local electrical safety codes We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation Transportation Violent vibration or exposure to water need to be avoided during transportation storage and installation These conditions will void the Digital Video Recorder s warranty Installation DVR should be kept upright and needs to be handled with care Do not p
7. ack Quickly playback live video feeds Review Playback Re play instant video End Instant Playback Stop instant playback Fast Playback Playback with more control over the time shown Start Alarm Popup Plays the videos that triggered an alarm Disk Record Status View the disk record status of your PC Record Time Calculation shows the amount of recording time OSD Adjustment Adjusts the location of display for each camera Send to Monitor Send current camera to a selected monitor IP Camera Setup Used to setup IP Cameras that are selected Audio Chat to IP Camera Not used IP Video Zoom In Zoom in on video with the left click button Video Intelligent Analysis Options for video analytics About IP Register Registration information about the selected IP Camera XL Series User Manual Camera Setup The Camera Setup screen is to set the individual settings for each camera connected to the system The only cameras these settings do not control are any IP Cameras See the section on setting up IP cameras for instructions on how to adjust those cameras 1 Start on the Main DVR screen 5 2 Click on Setup button 3 Click on Camera Setup button CAMERA SETUP Selected Camera Camera01 Camera Description Camera01 Camera Type NTSC Camera Enable SubStream Frametfps 90 BitRate variable Frame Rate fps 30 Ss SubStream Image Size 172 120 Image Qual
8. al Protection XL Series User Manual
9. ce numbers are issued by going to www WatcherProducts com and clicking on the service link This page will ask you a few questions regarding the problem with the DVR unit and it will issue you a return for service number Please make sure you follow all the directions on the RMA Service paperwork to speed up the processing of your request Packaging Shipping Returns Any product being returned it is recommended that you send back in its original packaging If original packaging is unavailable please go to www watcherproducts com to see the requirements for packaging and shipping a DVR unit If packaging and shipping procedures are not followed your equipment warranty may be voided and shipment may be refused If you have any questions on packaging or shipping your DVR please contact your local installer or dealer DVR Warranty The fullterms and conditions of your Digital Video Recorder s warranty is outlined on the included warranty card If warranty card is unavailable warranty information may be obtained by visiting www WatcherProducts com or by contacting your local installer or dealer 26 Watcher Total Protection XL Series User Manual WATCHER TOTAL PROTECTION XL Series User Manual Version 6 0 12 26 2012 Watcher Products Authorized Distributor Watcher Products Technical Support 877 289 2824 Please Contact Distributor Before Calling Technical Support 2003 20013 Watcher Products Inc 27 Watcher Tot
10. e start time of the recording when the camera is triggered Post Record Time Select the end time of the recording when the camera is triggered Record Audio Selects whether or not the program records audio or not this settings in not available for IP Cameras for stream type of IP Camera you should set it remotely in IP Camera setup Watcher Total Protection XL Series User Manual Group Setup and Recording Schedule Continued Recording Schedule Setup Each Block is Half an Hour Lue Lt eres WERD Lt gt ore er ers s v rer w re meter Fr Fe ry a a sn gr ws Ve 2 s r oe Sp se u pg gt Er ss ee 4 Normal Recording Green Cameras are always recording Motion Detection Blue DVR System begins to record video only when it detects movement Once the motion detection is setup to record the settings can be adjusted to fit the location of the camera See the section Motion Setup and Testing Click the motion detect icon then select your schedule time by dragging and dropping for the times would like that group of cameras to record motion For example you might set the cameras to record all day during business hours but only record motion while the store is closed Event Recording Red DVR System begins to record video only when there is the Point of Sale or the Access Control Units Motion or Event Recording Yellow Combine Motion Recording and Event Recordings to trigger the DVR
11. e used to change the motion sensitivity or the size of the object that will trigger the motion on the cameras Also you can test each camera to see what causes the motion to be detected 1 Open the DVR Program T Ek u 2 Click on the Motion Button cl Dy unregister Sound Alarm Note if Sound Level value more than this it will also bring a motion alarm Link to PTZ By Default the entire screen is setup as motion detection area This is indicated by a green box that will highlight the entire image To Change the Area for motion detection 1 Click on the DELETE button This will delete the green box around the whole image 2 Left click on upper right corner of the area you would like to detect the motion and hold the button down 24 Watcher Total Protection XL Series User Manual Motion Detection Setup and Testing Continued 3 Drag the mouse to create a green box This will highlight a certain section of the image would like to have the motion detected 4 Release the left mouse button 5 You motion area has now changed 6 Press the TEST button mn LES m This will check the image for motion and show you where the DVR software is detecting the motion The system will generate boxes over the area it is detecting the motion 7 Press the TEST button Mmao LES m again to stop the testing There are two ways to adjust the motion settings Sensitivity value
12. ity Very Good Alarm Adjust fps Disable SubStream Quality Very Good Image Size 352 240 OSD Date YES Masking Bitmap File Stream Type video v OSD Contrast Auto v Copy Setup to ALL copy ERGUP SETUP Selected Group Group01 Record Sub Stream Disable Selected Cameras 17 127 787 747 787 187 177 787 187 19797 1997 19727 1937 997 75 18 Pre Event Record 5 Sec v Post Record Time 5 Sec v Record Days Auto v Selected Camera Choose the camera to set the parameters IP Cameras will not be in this list Camera Description Input the description for easy identification and basically re naming the camera Will display camera name on main viewer screen Camera Type Should always be set to NTSC for America and surrounding areas Everywhere else including Canada should be setup to PAL Camera Can enable or disable the camera SubStream Frame fps Sets the sub stream recording frame rate in frames per second BitRate Set the recording mode Variable Bit Rate VBR or Constant Bit Rate CBR VBR Allows each frame to be recorded at a dynamic bit rate depending on the image complexity activity and color CBR Allows each frame to be recorded at a fixed bit rate regardless the scene activity In many cases this limits the detail resolution The benefit of CBR is its ability to accurately estimate the total video capacity when recording the video Frame Rate fps Se
13. lace any objects on top of the DVR case Repair Work Service Qualified Service Engineers are needed to perform all examination and repair work We are not liable for any problems caused by unauthorized modifications or attempted repair Environment The DVR should be installed in a cool dry place away from direct sunlight flammable and explosive substances Accessories Make sure that you only use parts that are approved by the manufacturer to work with this DVR unit Before installation check your package to make sure all of the components listed are included Power Cable USB Mouse Keyboard DVR Quick Start Guide DVR User Manual Video Connection Dongles Contact your retailer ASAP if something is missing from your package 3 Watcher Total Protection XL Series User Manual Main display en px O fe 3 Wed Dec19 2012 AM11 25 50 bes CPU 10 Rec Odays Camera 4 E MAD Partition Mode Used to display more or less cameras on the main screen FX 307 EN i aie A Image Capture Will capture a single still image of a camera D A Manual Record Press it to start recording and press it again to stop the recording sat Mar 13 2010 PMU3 46 26 CPU 41 HDD 52 Emergency Record Button Will record prior 30 seconds and start a recording Camera 3 i EE System Information display panel ER for Local Setup Setup the program to run
14. low you view the motion within that box at that time 18 XL Series User Manual Burning Video 1 Open NDVR client software 2 Click on Playback button 3 Click back up and select Backup record by time PPM KB EE re re re Br Al REC ME Motion ME Sensor FE Manual FEET 19 Watcher Total Protection XL Series User Manual Burning Video Continued CA Backup gt 10 10 2012 1 10 31 Pre J Fl Camera O Camera03 10 10 2012 1 10 31 Phe i FF Camera04 TI CameraQ amp 5 i EF Cameral6 i CL Camera O Camera08 Mo Change H ff Camera09 i CJ Cameralo H ff Cameralt i Camera1 2 i CJ Camerals Default i OH Camerad1 4 O Camera15 i DJ Camera1 6 i CL cameral 7 H 1 OByte Oo 4 Change save path to C _ Backup a If you want to burn to a flash drive then select the letter of the drive here 5 Select the Begin time and date of the recording 6 Select the End time and date of the recording 7 Check the boxes next to the cameras to add to the recording 8 Click the check button Checks the drive to make sure has enough space to save the file 9 Click the backup button 10 Click Exit 11 Click Backup button 12 Select Burn file to CD DVD 20 Watcher Total Protection XL Series User Manual Burning Video Continued Burn Data to DVD CD disk Ada Eile Wel Elle 13 Click Add File 14 Choose C Drive gt highlight backup gt Click Open 15 Insert CD or
15. mera Setup gt Click the Alarm Setup Tab farm Setup Camera NO 1 Alarm Type YMotion detect v Audioswacning v Upload to center v Handling Current Alarm ET die we oo Ead EAS SSS SRI Trigger rec camera SE sl lt gt Som Er o M Schedule Day Sunday v Period p9 00 gt 23 59 Period2 00 00 12 04 Period3 p9 00 gt 112 04 Period4 pg 00 gt 12 04 Period5 p9 00 gt 112 04 Period6 p9 00 gt 12 04 Copy To Copy 2 Make sure the following settings are checked a Alarm Type Motion Detect b Level Set to the highest sensitivity if the camera is covering a large area c Handling Current Alarm Checked d Upload to Center Checked 3 Click Save and Exit Verify the camera is added to the recording schedule 1 Click Setup gt Camera Setup a By default the IP camera will not be selected 2 Click the camera number so it turns blue a Now the system will record that camera based on the current recording schedule 14 Watcher Total Protection XL Series User Manual 1 Open DVR Software 2 Click the Playback button at the bottom of the screen L Pe ER rn a nen TOTAL PROTECTION 45 70 192 168 1 245 2012 PMO04 00 32 oe Camera 1 et 3 Select the date from the right side calendar a The dates in blue indicate video was recorded ew Fa ER Ces 13 ET ht FEAR 2072 MONTH 11
16. nu 7 The arrows to the right of the timeline will allow you to cycle through the cameras Bi ae 8 The slider bar next to the running man icon allows you to adjust the playback speed Click on the running man to resume normal speed 17 Watcher Total Protection XL Series User Manual Video Playback and Features Continued 1 PCIE IEEE POOTO PTD DHD 251 26 27 28 25 30 Synchro Smart Watcher Total Protection If you click the Camera Panel button just above the calendar it changes the calendar to a different menu From this menu you can select any of the cameras on the system or use the Synchro and Smart Search options If you click a camera number it will begin playing the recorded video starting at the beginning of the day The Synchro button can be used to synchronize playback between two or more camera windows If you are trying to watch multiple cameras simultaneously select the camera window that is at the correct time then click the Synchro button This will cause all the cameras to synchronize to that time The Smart Search feature can be used to detect motion in a specific area of the screen Click the Smart search button and then choose the camera s you would like to view Next draw a box over the area you would like the system to check for motion This will fast forward the video until there is motion inside the created box Then the video will slow down and al
17. onnected IP Cameras should appear in the list You will need to assign an individual IP address to each camera and assign the correct Gateway IP address according to that customer s network specifications Be sure to ping any IP addresses you plan on using to make sure there isn t another device using it 12 Watcher Total Protection XL Series User Manual Setting up IP Cameras Continue IP Cameras List in Local network DevNo IP__ Pot_ Mc Add To DYR Dev Type 192 168 1 245 192 168 1 245 if Fit 90 02 a9 00 10 t No Update IP List Clear IP List x Fa 192 168 1 245 Double Stream x Sort 137777 192 168 1 7245 192 168 1 254 Madity Ip 5 To assign an IP address simply change it in the field and click Modify IP Make sure to change the Gateway IP to the correct one You can get this address by clicking the Network tab on the main screen of the DVR Software The Server Name field indicates the camera name in the software This can be set to any name you would like to name the camera Ex If you were to enter the name Register 1 then it would display on the screen as Register 1 6 Once the IP has been set correctly click the Add to DVR button and the camera will be assigned the next available camera number in the system 13 Watcher Total Protection XL Series User Manual Setting up Recording for the IP Cameras 1 From the Live View screen right click the IP camera window gt IP Ca
18. t the recording frame rate for each camera SubStream Image Size Select the resolution to the SubStream Image Image Size Set the resolution for the local recording Watcher Total Protection XL Series User Manual Camera Setup Continued Image Quality Sets the quality of the image to be recorded Select the poorest to the best Image quality record environment occupled disk space com hour Poorest low action indoor about 45Mb high action road about 95Mb Mediurn low action indo about FOM high action road about 180Mb Best low action indaar about 160Mb high action road about 320Mb OSD Date Select whether to display On Screen Display date on the screen or not Masking Bitmap File Watermark function the logo picture must be edited to 128x128 pixels file sized bmp format Record Days Select the exact amount of days to save recorded video for each camera Note If the hard drive space runs out it will delete the oldest video regardless of the settings If set to AUTO the DVR will record the same amount of video for each camera OSD Contrast Set the On Screen Display brightness amp position If auto is selected it will make the OSD suite the backgrounds color automatically Copy Settings To Set other cameras to the same as currently selected camera Watcher Total Protection XL Series User Manual Group Setup and Recording Schedule This section outlines how to setup groups of cameras to
19. the front screen when system loads and shows the different cameras Window 1 Camera 1 Window 2 Camera 10 Window 3 Camera 13 Window 4 Camera 7 Window 5 Camera 3 Window 6 Camera 12 Window 7 Camera 12 Window 8 Camera 5 Window 9 Camera 2 Window 10 Camera 8 Window 11 Camera 6 Window 12 Camera 9 Window 12 Camera 4 Window 13 Camera 11 Window 14 Camera15 Window 15 Camera14 6 Select the Video Window 7 Click on the camera to display in the window Get the camera number and display settings from the customer a When the camera is selected the color will change from grey to blue 8 Repeat steps 4 through 7 until all Windows are setup with a camera 22 Watcher Total Protection XL Series User Manual Setup Display Groups Continued 9 Click the monitor at the bottom and save 10 Click on Matrix and Display right side of NDVR main page and select Display group you just setup 1415 15 17 18 19 20 212223 24 25 26 27 2829 30 31 AIE BEDE O 00 00 00 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ED An en De ne I en Dh a fe De De y p en he Y CAMO4 A gt al FR BA al REC FH Motion E Sensor FH Manual 7 Auto Propartion Watcher Total Protection XL Series User Manual Motion Detection Setup and Testing From this area of the software you can setup and test the motion settings This can b
20. to record No Recording Gray DVR system does not record video 10 Watcher Total Protection XL Series User Manual Setting up IP Cameras Verifying the version number 1 Check the version number in the upper right corner of the screen a Ifthe version number is lower than 5 71 please contact Watcher Products upgrade to the newest Hybrid NDVR Software i This version of the DVR software has a built in IP camera finder As long as the IP camera is connected to the network and powered on the software should be able to find it rom Version Number 2 Click the Menu button in the lower right corner then click Add Del IP Camera GN Open Screen Keyboard DVR board work mode setup Keyboard shortcuts setup Add Del IP Camera POS Function Setup ACU Function Setup POS ACU Event Monitor Multi Channel POS Search a e eoe MOTIDN E MAP LOCK MENU 11 Watcher Total Protection XL Series User Manual Setting up IP Cameras Continue 3 Click the IPC Search Button gt Click DH Series IPC Search a Most IP Cameras will be DH Series but if that doesn t find the camera try the DG or NV Series IPC Search functions IP Camera Device List IPAddress Port CameraNO Connect Status Registered Add Cam DG Series IPC Search DH Series IPC Search MD Series decode card work mode Disable NV Series IPC Search ONVIF IPC Search Preview auto switch main sub stream Disable L 4 Any c
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