Technical Description - SMA Solar Technology AG
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1. System Monitoring SMA Safety and Password Concept for Password protected PV Plants with Bluetooth Wireless Technology Technical Description O N Sicherheit TEN103010 Version 1 0 SMA Solar Technology AG Table of Contents Table of Contents 1 3 2 4 1 4 2 4 2 1 4 2 2 4 2 3 4 2 4 4 3 4 3 1 4 3 2 4 3 3 4 4 4 4 1 4 4 2 6 1 6 2 6 3 About This Document o ooooooccooooocmooomo 5 User Groups and Access Rights 6 Icons for Access Rights ooooooommmoom 7 The icons used in Sunny Explorer und Sunny WebBox with A A A E oda tea 7 Icons used in Sunny Beam with Bluetooth 8 Pass Words a a ib 9 Factory default passwords rd 9 Types of passwords AAN AAA 9 Plant password ss cisterna 9 Device PassWord esigi tac aca lotus dotada da ost 10 Personal Unlocking Key PUK 0ooooccccccccccccccccccccc 1 SMA Grid Guard Codes ns dpe 1 Purpose of Passwords aan 11 Password for Sunny Explorer 000 cece eee eee eee 11 Password for Sunny WebBox anana nanana naana enean rara 11 Password for Sunny Beam auauna co 12 Strength of Passwords acta daa 12 Recommendations for Assigning Passwords uaaa saiaren 12 Showing Password Strength ooooocccccoccccccccccc 12 Protecting your PV Plant from Unauthorized Access 13 SMA Grid Guard oooooommoomoosrm29 99 lt gt sooo 14 SMA Grid Guard Parame2. You can request a PUK from SMA Solar Technology AG The PUK is valid for the device and the user group it was assigned to by the SMA Serviceline e If you have any questions about PUKs contact the SMA Serviceline by e mail see section 10 Contact page 20 4 2 4 SMA Grid Guard Code The SMA Grid Guard code is a personal code that is required to change any grid related parameters SMA Grid Guard parameters of your inverter see section 6 SMA Grid Guard page 14 You can request your own SMA Grid Guard code from SMA Solar Technology AG The application form is available at www SMA de en in the Downloads section under the Certificate category of the inverter in question 4 3 Purpose of Passwords 4 3 1 Password for Sunny Explorer When you launch the Sunny Explorer you will be asked to enter the plant password Entering the password for Sunny Explorer has the following purpose Sunny Explorer needs the plant password to access the devices of your PV plant Only when Sunny Explorer has access to the devices of your PV plant will you be able to read information and change settings depending on the user group via Sunny Explorer You do not need the password to access the Sunny Explorer user interface If the password you entered in Sunny Explorer does not match the plant password you will still be able to access the Sunny Explorer user interface If the password you entered differs from the plant password Sunny Explorer
3. installer is the same as the one used in the other plant You know the plant password of the PV plant You know the NetID of the PV plant Enter the NetID of the PV plant in the new device Log into the Sunny WebBox as an installer with the plant password Select the plant in the plant tree Make sure the plant password of your PV plant is the same as the device password of the new device see section 7 3 Choosing a Plant Password via Sunny WebBox page 16 Technical Description SicherheitTEN 103010 17 Adding New Devices to a Bluetooth PV Plant SMA Solar Technology AG 5 i Setting a new plant password can take a few minutes It can take a few minutes for the Sunny WebBox to change the plant password for all devices of the PV plant to match the device password of the new device e Wait until all the devices in the plant tree appear without a lock icon 6 Select the plant in the plant tree Choose any plant password see section 7 3 Choosing a Plant Password via Sunny WebBox page 16 M The new device has been added to your PV plant You can use the plant password to access all the devices of your PV plant 18 SicherheitTEN 103010 Technical Description SMA Solar Technology AG Logging into a Bluetooth PV Plant without a Password 9 Logging into a Bluetooth PV Plant without a Password If you have forgotten your plant password you can always use a Personal Unlocking Key PUK to unlock the devices of your PV p
4. C and the Sunny WebBox have the following passwords User 0000 Installer 1111 Log into your Sunny WebBox as an installer with the My Plant password 1111 z Sunny WebBox The plant tree shows that you have access rights to the A fp SN 2100000013 ei devices B and C Device A however is displayed o A with a lock icon You do not have access rights to pa sw 2100000027 B device A 19 su 10912 E Example 2 Device password Device A and the Sunny WebBox have the following passwords User 1234 Installer 5678 Devices B and C have the following passwords User 0000 Installer 1111 Log into your Sunny WebBox as an installer with the My Plant password 5678 The plant tree indicates that you have Sunny W gt 4 y WebBox access rights to device A t r 7 A 4 SN 2100000013 The devices B and C are displayed with a lock icon 6 A You do not have access rights to devices B and C SN 2100000027 i B SN 10912 G E 10 Sicherheit TEN103010 Technical Description SMA Solar Technology AG Passwords 4 2 3 Personal Unlocking Key PUK If you have forgotten the plant password you can always use a Personal Unlocking Key PUK to unlock the devices of your PV plant see section 9 Logging into a Bluetooth PV Plant without a Password page 19 For every inverter and every Sunny WebBox there is 1 PUK for each user group user and installer
5. com SMA Beijing Commercial Co Ltd SMA Technology Korea Co Ltd www SMA China com www SMA Korea com SMA Czech Republic s r o www SMA Czech com
6. for each user group user and installer and making sure each plant password is valid for all the devices of your PV plant Setting up the plant passwords in this manner means that you as the plant operator only have to manage 1 password for each user group and also ensures that the devices of your PV plant can communicate with each other This document contains information on the following topics e User groups and their access rights to the PV plant e Types of passwords Strength of passwords SMA Grid Guard Setting up a plant password e Adding new devices to a PV plant e Procedure for lost passwords Technical Description SicherheitTEN 103010 5 User Groups and Access Rights SMA Solar Technology AG 2 User Groups and Access Rights SMA Solar Technology AG prompts you to choose between two user groups when logging into a device e User Installer The following table shows which access rights each user group has to the devices of your PV plant User Group Access Rights User e View information such as instantaneous values and parameter settings Change basic display settings in the user interface of Sunny Explorer or Sunny WebBox e g plant name device name Choose a plant password for the user user group Installer e View information such as instantaneous values and parameter settings Select and modify plant parameters Choose the plant password for the installer user group Choos
7. must have the access rights to that inverter Before Sunny Beam can access an inverter you must first enter the user user group password of the inverter in Sunny Beam Sunny Beam will display the access rights it has to a particular inverter using the following icons Icon Meaning wf The password you entered in Sunny Beam matches the password of the inverter Sunny Beam can display data from the inverter on The password you entered in Sunny Beam does not match the password of the inverter Sunny Beam is unable to display data from the inverter 8 SicherheitTEN 103010 Technical Description SMA Solar Technology AG Passwords 4 Passwords 4 1 Factory default passwords All new SMA devices come with the following default passwords User group Default password User 0000 Installer 1111 4 2 Types of passwords 4 2 1 Plant password All devices that have the same installer password and NetID are part of one specific plant Hence any password that is the same for all the devices of a plant is referred to as the plant password by SMA Technology AG You can choose a separate plant password for each user group user and installer If you log into a device such as Sunny WebBox with the plant password you will be simultaneously logged into all the other devices of the PV plant that have the same password and have the same access rights of your current user group SMA Solar Technology A
8. software developed by SMA Solar Technology AG This also applies to the provision or non provision of support activities e Supplied software not developed by SMA Solar Technology AG is subject to the respective licensing and liability agreements of the manufacturer SMA Factory Warranty The current guarantee conditions come enclosed with your device These are also available online at www SMA de and can be downloaded or are available on paper from the usual sales channels if required Trademarks All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA Solar Technology AG is under license SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E Mail info SMA de 2004 to 2010 SMA Solar Technology AG All rights reserved Technical Description SicherheitTEN 103010 21 SMA Solar Technology www SMA Solar com SMA Solar Technology AG SMA France S A S www SMA de www SMA France com SMA America LLC SMA Hellas AE www SMA America com www SMA Hellas com SMA Technology Australia Pty Ltd SMA Ib rica Tecnolog a Solar S L www SMA Australia com au www SMA lberica com SMA Benelux SPRL SMA Italia S r l www SMA Benelux com www SMA ltalia
9. use names or common words e g dog cat house e Avoid using words that have any personal relevance to you such as the names of persons or pets personal identification numbers or car license plates Do not repeat names or words e g househouse catcat Do not combine numbers and letters in the same order as they appear on your keyboard e g 12345 qwerty 4 4 2 Showing Password Strength When choosing a password Sunny Explorer and Sunny WebBox will indicate the strength of the password in the following steps N Sicherheit TEN103010 Technical Description SMA Solar Technology AG Protecting your PV Plant from Unauthorized Access 5 Protecting your PV Plant from Unauthorized Access Change your passwords at regular intervals Use different passwords for each user group Never leave slips of paper with passwords lying around Install a firewall in Ethernet networks Close unnecessary ports in Ethernet networks Use very strong passwords see section 4 4 1 Recommendations for Assigning Passwords page 12 Technical Description SicherheitTEN 103010 13 SMA Grid Guard SMA Solar Technology AG 6 SMA Grid Guard 6 1 SMA Grid Guard Parameters You can control how an inverter operates on a grid via its disconnection point This disconnection point is referred to as the SMA Grid Guard The disconnection point monitors the grid by comparing the grid relevant settings of your inverter SMA Grid Guard parame
10. Explorer and Sunny WebBox will show an SMA Grid Guard icon next to each device in the plant tree My Plant O Sunny WebBox e SN 2100000013 Y SN 2100000027 9 su 10912 14 SicherheitTEN 103010 Technical Description SMA Solar Technology AG Choosing a Plant Password 7 Choosing a Plant Password 7 1 Permissible Characters for Passwords Passwords may not contain more than 12 characters The following characters can be used Uppercase letters e Lowercase letters Numbers O 9 e Special characters 2 _ 7 2 Choosing a Plant Password with Sunny Explorer i A connection must be made to the inverters before you can actually choose a plant password Note that Sunny Explorer will not be able to connect to the inverters if they set to night mode Do not change the password if the inverters are in night mode i After changing the plant password via Sunny Explorer make sure the password of the Sunny WebBox matches the plant password If you select a plant password via Sunny Explorer then you must change the password of your Sunny WebBox to match the plant password If the password of your Sunny WebBox does not match the plant password the Sunny WebBox will be unable to access the PV plant after a restart e Change the password of the Sunny WebBox to match the plant password you selected through Sunny Explorer see the user manual for the Sunny WebBox with Bluetooth Wireless Technology 1 Star
11. G strongly recommends choosing separate plant password for each user group and making sure the passwords are valid for all the devices of your PV plant Choosing plant passwords in this manner means that you as the plant operator will need only manage 1 parameter for each user group and also ensures that the devices of your PV plant can communicate with each other Example Plant password All the devices of your PV system and Sunny WebBoxes have the following passwords User 0000 Installer 1111 Log into your Sunny WebBox as an installer with the password 1111 Sunny WebBox e SN 2100000013 The plant tree displays all the devices without a lock icon As an installer you have the access rights to all devices py SN 210000002 19 su 10912 Technical Description SicherheitTEN 103010 9 Passwords SMA Solar Technology AG 4 2 2 Device password A password that is only valid for a single device in a PV plant is referred to as a device password by SMA Solar Technology AG If you log into a device using its device password then you can only access that particular device SMA Solar Technology AG therefore recommends that you avoid using passwords that are only valid for individual devices Doing so merely makes it more difficult for you to access the devices of your PV plant Example 1 Device password Device A has the following passwords User 1234 Installer 5678 The devices B and
12. e a plant password for the user user group When the SMA Grid Guard code is entered see section 4 2 4 SMA Grid Guard Code page 11 e Change SMA Grid Guard parameters 6 SicherheitTEN 103010 Technical Description SMA Solar Technology AG Icons for Access Rights 3 Icons for Access Rights 3 1 The icons used in Sunny Explorer und Sunny WebBox with Bluetooth Icons in Plant Tree The user interface of both Sunny Explorer and Sunny WebBox display the structure of your PV plant in the form of a tree The icons in the plant tree indicate what access rights you have to the devices of your PV plant Icon Meaning z The password you entered matches the password of the device You have the access L gt rights to the device al The password you entered does not match the password of the device You do not have the access rights to the device Example How access rights are shown in the plant tree of Sunny WebBox Y o Sunny WebBox SN 2100000013 Y SN 2100000027 19 su 10912 Icon nextto SMA Grid Guard parameters Icon Meaning FA Grid related plant parameter To change this parameter you need to enter the SMA Grid Guard code see section 4 2 4 SMA Grid Guard Code page 11 Technical Description SicherheitTEN 103010 7 Icons for Access Rights SMA Solar Technology AG 3 2 Icons used in Sunny Beam with Bluetooth To view data from an inverter Sunny Beam
13. e document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission Exclusion of liability The general terms and conditions of delivery of SMA Solar Technology AG shall apply The content of these documents is continually checked and amended where necessary However discrepancies cannot be excluded No guarantee is made for the completeness of these documents The latest version is available online at www SMA de or from the usual sales channels Guarantee or liability claims for damages of any kind are excluded if they are caused by one or more of the following Damages during transportation e Improper or inappropriate use of the product e Operating the product in an unintended environment e Operating the product whilst ignoring relevant statutory safety regulations in the deployment location e Ignoring safety warnings and instructions contained in all documents relevant to the product e Operating the product under incorrect safety or protection conditions Altering the product or supplied software without authority e The product malfunctions due to operating attached or neighboring devices beyond statutory limit values In case of unforeseen calamity or force majeure The use of supplied software produced by SMA Solar Technology AG is subject to the following conditions SMA Solar Technology AG rejects any liability for direct or indirect damages arising from the use of
14. lant see section 4 2 3 Personal Unlocking Key PUK page 11 i Unlocking the inverter with PUK Unlocking inverters with PUKs can only be done via Sunny Explorer see Sunny Explorer user manual 1 Request a PUK from SMA Solar Technology AG see Sunny Explorer or Sunny WebBox with Bluetooth Wireless Technology user manual 2 Unlock the device with a PUK see Sunny Explorer or Sunny WebBox with Bluetooth Wireless Technology user manual Technical Description SicherheitTEN 103010 19 Contact SMA Solar Technology AG 10 Contact If you have technical problems concerning our products contact the SMA Serviceline We require the following information in order to provide you with the necessary assistance Type and serial number of the inverter Type and serial number or version of the communication device e g Sunny Beam Sunny Explorer Sunny WebBox Detailed description of the problem SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany www SMA de SMA Serviceline Inverters 49 561 9522 1499 Communication 49 561 9522 2499 Fax 49 561 9522 4699 E Mail Serviceline SMA de 20 SicherheitTEN 103010 Technical Description SMA Solar Technology AG Legal Restrictions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of SMA Solar Technology AG Any internal company copying of th
15. ller user groups Select Save SicherheitTEN 103010 Technical Description SMA Solar Technology AG Adding New Devices to a Bluetooth PV Plant 8 Adding New Devices to a Bluetooth PV Plant 8 1 Using Sunny Explorer to Add Devices to a Bluetooth PV Plant Requirements O asov OO A You know the device password of the new device Ifthe new device comes from SMA Solar Technology AG its default passwords will be 0000 user and 1111 installer If you want to use a device from another plant then the password for user and installer is the same as the one used in the other plant You know the plant password of the PV plant You know the NetID of the PV plant Enter the NetID of the PV plant in the new device Start Sunny Explorer Log into devices such as installer with the device password Select the new device in the plant tree Make sure the device password of the new device is the same as the plant password of the PV plant The new device has been added to your PV plant You can use the plant password to access all the devices of your PV plant 8 2 Using Sunny WebBox to Add Devices to a Bluetooth PV Plant Requirements O Od O You know the device password of the new device If the new device comes from SMA Solar Technology AG its default passwords will be 0000 user and 1111 installer If you want to use a device from another plant then the password for user and
16. t Sunny Explorer Log in as installer Select the plant in the plant tree RON Choose the plant password Click the Settings tab Select the parameter group User Rights gt Access Control su 10012 Select Edit Choose different plant passwords for the user and installer user groups Select Save Technical Description SicherheitTEN 103010 15 Choosing a Plant Password SMA Solar Technology AG Change the password for the Sunny WebBox to match the plant password Log into the Sunny WebBox as the installer Select the Sunny WebBox in the plant tree My Plant Click the Settings tab yO mome Select the parameter group User Group gt SN 2100000013 Access Control SN 2100000027 s Enter the plant password you chose via Sunny Explorer into the field of the relevant user group Select Save SN 10912 Choosing a Plant Password via Sunny WebBox A connection must be made to the inverters before you can actually choose a plant password Note that the Sunny WebBox will not be able to connect to the inverters if they are in night mode Do not change the password if the inverters are in night mode Log into the Sunny WebBox as the installer Select the plant in the plant tree Change plant password Click the Settings tab Select the parameter group User Group gt Access Control Choose different plant passwords for the user and insta
17. ters ooooooooooocooooo 14 Requesting an SMA Grid Guard Code 14 Entering the SMA Grid Guard Code o ooooooo o 14 Technical Description SicherheitTEN 103010 3 Table of Contents SMA Solar Technology AG 7 1 7 2 7 3 8 1 8 2 Choosing a Plant Password o o o ooooomooo 15 Permissible Characters for Passwords 00000 15 Choosing a Plant Password with Sunny Explorer 15 Choosing a Plant Password via Sunny WebBox 16 Adding New Devices to a Bluetooth PV Plant 17 Using Sunny Explorer to Add Devices to a Bluetooth PU a aaa ewes 17 Using Sunny WebBox to Add Devices to a Bluetooth A te e E E ated 2 aearaes ten tes Oe ks 17 Logging into a Bluetooth PV Plant without a Password 19 Contact imc a ts Ae ae 20 SicherheitTEN 103010 Technical Description SMA Solar Technology AG About This Document 1 About This Document Every plant operator must have the ability to monitor their PV plant photovoltaic plant and access the devices of their PV plant For security reasons however only qualified electricians are allowed to set or change the parameters of your plant SMA Solar Technology AG has therefore set up two user groups user and installer with different access rights for logging into devices This measure helps ensure the operating reliability of your PV plant SMA Solar Technology AG strongly recommends choosing a separate plant password
18. ters with the parameters of the power grid If grid parameters differed from the SMA Grid Guard parameters the disconnection point will stop the inverter from supplying power The SMA Grid Guard parameters of a new inverter are preset and do not normally have to be changed In some cases however the default SMA Grid Guard parameters may need to be changed to match local grid conditions To change SMA Grid Guard parameters you must meet the following requirements O You are a trained electrician O You have received a personal SMA Grid Guard code from SMA Solar Technology AG O The utility operator has allowed you to change the SMA Grid Guard parameters If you have the SMA Grid Guard code then you can use either Sunny Explorer or Sunny WebBox to change the parameters of SMA Grid Guard Any changes you make to the SMA Grid Guard parameters will be recorded in the event logs of the inverter 6 2 Requesting an SMA Grid Guard Code You can request your own personal SMA Grid Guard code from SMA Solar Technology AG The application form is available at www SMA de en in the Downloads section under the Certificate category of the inverter in question 6 3 Entering the SMA Grid Guard Code 1 Log into your PV plant as an installer via Sunny Explorer or Sunny WebBox 2 Enter the Grid Guard code see the user manual for either the Sunny Explorer or the Sunny WebBox with Bluetooth Wireless Technology M After a brief delay Sunny
19. will display the devices in the plant tree with a lock icon 4 3 2 Password for Sunny WebBox You will be asked to enter a password when you go to the start page of Sunny WebBox Entering a password for the Sunny WebBox has the following purpose e It authorizes you to access the Sunny WebBox user interface e It authorizes the Sunny WebBox to access the devices of your PV plant For the Sunny WebBox to be able to access the devices of your PV plant the password for the Sunny WebBox must be the same as the plant password Technical Description SicherheitTEN 103010 11 Passwords SMA Solar Technology AG 4 3 3 Password for Sunny Beam Sunny Beam displays basic data from your PV plant Sunny Beam does not allow you to make changes to security related parameters for the devices of your PV plant As a result Sunny Beam does not distinguish between the user and installer user groups Sunny Beam only uses the plant password of the user user group Entering the password for Sunny Beam has the following purpose e It authorizes the Sunny Beam to access the devices of your PV plant 4 4 Strength of Passwords 4 4 1 Recommendations for Assigning Passwords The strength of your password determines how secure your PV plant is from unauthorized access Note the following when choosing your password e Enter a password that has 8 or more characters Use a combination of upper and lowercase letters special characters and numbers Do not
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