Gigaset N300A IP User Manual
Contents
1. Gigaset Ni 300 1P N300A IP Congratulations By purchasing a Gigaset you have chosen a brand that is fully committed Fe aa SUSTAINABLE to sustainability This product s packaging is eco friendly PACKAGING To learn more visit www gigaset com GIGASET INSPIRING CONVERSATION MADE IN GERMANY www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Safety precautions Warning Read the safety precautions and the user guide before use Explain their content and the potential hazards associated with using the telephone to your children VVVVVVV V Use only the power adapter supplied as indicated on the rear of the base Use only the cables supplied for fixed line and LAN connection and connect these to the intended port only Using your telephone may affect nearby medical equipment Be aware of the technical conditions in your particular environment e g doctor s surgery If you use a medical device e g a pacemaker please contact the device manufacturer They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy Please refer to the Appendix chapter in the long user guide see enclosed CD for the specifications of this Gigaset product Do not install the base and charger in bathrooms or shower rooms The base is not splashproof The base is designed for use in dry rooms in a temperature range of 5 C to 45 C Do not use the2. net directory Gigaset net also offers an echo service with which you can check your VoIP connection gt Touse this service enter one of the following phone numbers on the handset 12341 9 English 12342 9 Dutch 12343 9 Italian 12344 9 French 12345 9 German 12346 9 Spanish gt Press the accept key gt When prompted speak into the microphone on the handset If you hear your own voice your base is connected to the Internet If you do not hear your voice check your phone and router settings Exclusion of liability Gigaset net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for the availability of the network This service can be terminated at any time with a notice period of three months www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 Customer Service amp Assistance You have questions As a Gigaset customer you can take advantage of our comprehensive service offerings You can find help quickly in the comprehensive User Manual on the supplied product CD and in the service pages of our Gigaset online portal Please register your phone right after purchase on www gigaset com uk service thus enabling us to provide you even with better service in case of questions or in case of a war ranty claim Your personal user account enables you to directly contact our customer service by email In our constantly updated online service on www gigas
3. IP connection the local answering machine Answer Mach 1 may accept calls made on this connection In order to make calls via the configured VoIP and fixed line connections you will need to register at least one handset to the base You can only make calls via the VoIP connection if it has been assigned to a registered handset as a send connection You will be able to receive calls via the VoIP connection as soon as a handset has been registered to the base You can use the full range of base functions with all Gigaset C59H SL78H SL400H or S79H hand sets www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Registering the handset 9 Registering the handset You must register the handset on both the handset a and the base b a On the handset gt Start the registration procedure on the handset in accordance with the handset s user guide A message usually appears on the display stating that the handset is searching for a base that is ready for registration b On the base gt Press and hold the registration paging key on the base approx 3 seconds within 60 seconds Once the handset has located the base you will be asked to enter the base s system PIN gt Enter the four digit system PIN for your base on the handset default is 0000 Once registration is complete the handset returns to idle status The handset s internal number is shown in the display e g INT 1 If not repea
4. are not to be Fined Line E Selart line for each outgoing cal gt used as receive connections by the handset a B Instead of a fixed send connection you can also activate the Select line for each outgoing call option You will then be able to select the send connection for each call from the list of base con nections on the handset www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Assigning the send receive connection 11 On the Gigaset N300A IP Changing the assignment of a connection to the answering machine On the Answering Machine section of the web page specify which of the three integrated answer ing machines should accept calls for each of the base connections seni AN SI gt Clickonthe W list icon next Select he answering machine fo store incoming calls for each connection P z Bua to the connection and select ER we MN one of the three answering Fixed Line AM 1 v machines AM 1 AM 2 AM 3 Cancel from the list or None no answering machine gt Select the Set button Completing the configuration and number assignment gt Click on Set to complete the number assignment gt Click on Log Off top right hand side of the web page to log out of the Web configurator You can configure five additional VoIP connections VoIP phone numbers on your Gigaset The long user guide for your phone see enclosed CD contains detailed infor mation on setting up the device con
5. cess You must enter this IP address on the handset before carrying out the following steps Further information on this can be found in the long user guide see enclosed CD The following handset menu can be used to make the entry C gt Press right on the control key gt pa gt System gt Local Network enter system PIN if required amp vww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the VolP connection Prereguisites for the following steps gt You have opened an account with a VoIP provider gt The phone and PC are connected to the router and the router is connected to the Internet gt Aweb browser is installed on the PC Internet Explorer from V7 0 Firefox from V3 5 gt Any existing firewall allows the PC and the phone to communicate You need the VoIP account to be able to make calls to any other subscribers on the Internet the fixed line network or the mobile phone network via VoIP gt Set up a VoIP account with a VoIP provider gt Have your VoIP account data you received from your VoIP provider to hand You need to save this data in the phone e g using the Web configurator on your phone You will need gt Your registration name login ID your password and if applicable provider dependent a user name often this is your VoIP phone number Or gt Your personal auto configuration code activation code if your provider supports automatic conf
6. et com uk service you can find gt Extensive information about our products FAQ compilations Keyword search to help find topics quickly Compatibility database Find out which base stations and handsets can be combined Product comparison Compare the features of several products with each other Downloads for user manuals and current software updates V MV Vv VV WV E mail contact form for customer service Our service representatives are available on the telephone for more advanced questions or in per son consultation Here you can get competent advice on questions regarding installation operation and con figuration UK 08453 6708 12 local call cost charge Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network It is clearly specified on the box near the CE mark as well as on the bottom of the base station for which country countries the equipment has been developed If the equipment is used in a manner inconsistent with this advice or with the instructions of the manual and on the product itself this may have implications on the conditions for warranty or guarantee claims repair or exchange of product In order to make use of the warranty the product purchaser is asked to submit a receipt which proves the date of purchase date from which the warranty period starts and the type of goods that have been p
7. etwork After the following web page has loaded E Mail gt Click on Telephony in the navigation area to the Info Services left of the web page Online Directory Phonebook Transfer Management A list is opened containing all connections that you can assign or configure to your phone gt Click on the Edit button for Name Status Active Fixed Line Connection the first IP1 VoIP connection Fixed Line Disconnected Edit Gigaset net Gigaset net Disabled dd Edit Other Provider IP Connections For further information on the 1 IP1 Disabled L Other Provider web pages currently displayed IP2 Disabled a Other Provider please consult the online help Other Provider eg is document 4 IP4 Disabled a Edit d Other Provider This will open when you click on IPS Disabled Edit Other Provider the question mark tothetop 6 IP Disabled Other Provider 2 right of the web page Www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the VolP connection A web page for configuring the first VoIP connection is displayed 1 IP Connection Ansion N AA First load the general provider data Connection Name of PI onto you r base Number Profile Download lt gt gt Todo this click on the Select cider her Froid i NN VoIP Provider button and then en aa on the Next button on the fol BIED lowing web page SIP Passwart gt Click on the list icon and select the co
8. figuring new connections and operating the phone as well as possible solutions to frequently asked questions and com mon problems To ensure that you can always be reached via the Internet the router must be permanently con nected to the Internet Qww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Making calls 5 Enter a phone number using your handset s number keys Please note that even with local calls you must always dial the area code for calls via VolP pro vider dependent 5 Press the accept key gt If you have assigned the handset a fixed send connection default assignment fixed line con nection the number will be dialled via this send connection Or gt If you have assigned the handset Select line for each outgoing call the list of connections for your phone will be displayed Fixed Line IP1 etc gt Select a send connection and press the accept key the number will be dialled via the selected send connection Making calls via Gigaset net Gigaset net is a VoIP service provided by Gigaset Communications GmbH which you can use to make free calls to other Gigaset VoIP users Your phone is already assigned a Gigaset net phone number by default All subscribers are included in the Gigaset net directory When a handset is registered on the base an entry is created automatically in the handset s local directory you can use this entry to open the Gigaset
9. he base Er Connecting the phone cord and power lead to the base LA Insert the flattened phone cord into the lower connection socket at the rear of the base Insert the power lead of the power adapter into the upper connection socket at the rear of the base Insert both cables into their respective cable recesses Use only the supplied phone cord and the supplied power adapter Connecting the base to the fixed line network and mains power supply LA Insert the phone cord into the fixed line network connection socket Then insert the power adapter into the mains socket Keep the power adapter plugged in at all times for operation as the phone does not work without a mains connection If there is already a handset registered to the base you can now make calls via the fixed line network Enter the number using the handset and then press the accept key The integrated answering machine Answer Mach 1 starts in answer and record mode Avww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Connecting the base Connecting the base to the router Internet LA Connect one Ethernet cable plug to the LAN socket at the side of the base Insert the second Ethernet cable plug into a LAN socket on the router To do this use only the Ethernet cable supplied As soon as the cable connecting the phone and router is plugged in and the router is switched on the key lights u
10. iguration gt Instead of using the following procedure you can also enter the VoIP access data and assign the VoIP connection as a send and receive connection via a Gigaset C59H SL78H SL400H or S79H handset registered to the base gt Adescription of the Web configurator can be found in the long user guide see enclosed CD and in the Web configurator online help document www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 Configuring the VolP connection Establishing the connection to the Web configurator 5 Launch the web browser on your PC gt Enter the URL www gigaset config com in the address field of the web browser and press the return key Alternatively ifa handset is already registered to the base you can enter the local IP address of your telephone in the address field e g http 192 168 1 4 You can see the IP address on the handset display by briefly pressing the paging registration key on the front of the base You are connected to your base s Web configurator The following Web configurator page is displayed Welcome You can use this interface to administer your device For your security the configuration program is protected with ihe system pin Please choose your language for menus and dialogs English ka Please enter your system PIN I OK The connection between the PC and the Web configurator is a local connection LAN connec tion am
11. p on the front of the base paging key Data protection notice Further information about saving Gigaset net service data can be found at www gigaset net privacy policy www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 Connecting the base 4 Connecting the PC to the router You can change the settings on the phone s base using a PC connected to your phone via the router PC system reguirements gt Ethernet port 5 Web browser such as Microsoft Internet Explorer version 6 0 or higher or Mozilla Firefox version 1 0 4 or higher 5 DHCP must be activated e g Windows XP Click on Start Settings Network connections Double click on the entry for the LAN connection with which your PC is connected to the base On the General tab click on Properties Select Internet protocol TCP IP and click on the Properties button In the General tab activate the Obtain IP address automatically and Obtain DNS server address automat ically options Click on OK or Close 5 Connect the PC Ethernet connection LA to afree LAN socket on your router B You will need an Ethernet cable Cat 5 with RJ45 modular jacks The procedure below requires that your phone is automatically assigned an IP address by the router i e DHCP is enabled on router and phone In exceptional cases e g if DHCP is not enabled on the router you will have to assign a static IP address to the base for LAN ac
12. p vww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the VolP connection 6 Registering with the Web configurator English gt If you want to change the interface language of Pe the Web configurator click on the list icon Deutsch 5 Select the appropriate language from the list of Francai ie ee system PIN available languages Italiano PyCCKHH L OK JEspariol Portugues BR The Web page is reloaded in the selected language This may take some time as the web pages for the required language are loaded onto the base from the configuration server To log in to the Web configurator you will need the system PIN for the phone default setting 0000 Pisace choco hu ne LA Enter your phone s four digit system PIN in and dialogs the bottom field Engish vi Select the OK button Please enter your system PIN soes KOK The PIN is still set to 0000 A gt In the next window containing the security information click on OK www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 Configuring the VolP connection Entering VolP data Home Settings Status The following web page is displayed In Changing the Settings you can fully adapt all features and gt Select Settings needs itis recommended to consult the user manual on the on each setting Status Inthe Status section you can review important information al n
13. phone in environments with a potential explosion hazard e g paint shops Never expose the telephone to heat sources direct sunlight or other electrical appliances Protect your Gigaset from moisture dust corrosive liquids and fumes If you give your phone to a third party make sure you also give them the user guide Remove faulty bases from use or have them repaired by our Service team as they could interfere with other wireless services All electrical and electronic products should be disposed of separately from general household waste using designated local authority sites If a product displays this symbol of a crossed out rubbish bin the product is subject to European Directive 2002 96 EC Correct disposal and separate collection of used equipment will help to prevent poten tial negative consequences for the environment and human health They are a prerequi site for the re use and recycling of used electrical and electronic equipment a For further information on disposing of your used equipment please contact your local authority your refuse collection service or the dealer you purchased the product from Please note that only terminals that are operated in house inside buildings may be connected to the ana logue TAE connection Gigaset service contact numbers For personal advice on our range of products and for repairs or guarantee warranty claims call Service Centre UK 08453 6708 12 local call cost charge Please have you
14. r proof of purchase ready when calling www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Package contents Em Base Gigaset N300 IP or N300A IP Power adapter for connecting the base to the mains power supply Phone cord flattened for connecting the base to the analogue fixed line network Ethernet LAN cable for connecting the base to the router LAN Internet le Le fe IM Gl This guick guide and CD with installation wizard for your telephone licence texts warranty agreement links to the long user guide and to key websites If the firmware for your base is updated the user guide will also be updated and made avail able for download on the Internet at www gigaset com 4vww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Connection overview Connect the phone cord and power lead to the base Connect the base to the fixed line network and the mains power supply oO amp Connect the base to the router in order to connect the base to the Internet connection via router and modem or via router with integrated modem Connect the PC to the LAN optional for advanced configuration of the Gigaset N300 N300A IP base gt You can operate set up and use all the telephone functions on your base with a Gigaset C59H SL78H SL400H or S79H handset for example www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 Connecting t
15. t the procedure All base connections are assigned to the handset as receive connections as soon as registration is complete incoming calls are signalled on the handset and can be answered The fixed line connection is assigned to the handset as a send connection You can change this assignment Www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Assigning the send receive connection 10 Changing the assignment of a connection to the handset Assign the VoIP connection or the corresponding phone number to a handset as a send and or receive connection To do this in the Web configurator IP Configuration Telephony Audio gt Click on Number Assignment in the navigation Number Assignmen Call Divert Dialling Plans Network Mailboxes Security Advanced VoIP Settings E Mail area to the left of the web page A list of all base connections for each registered handset is displayed on the following web page The active options indicate which connections are assigned to each handset as a send and receive connection gt A Activate the connection Select the line for outgoing calls and also one or more lines for incoming calls Tar the desk phone and each handset option that the handset is to Handsets use for outgoing calls send IMT 1 Name INTI connection Connection for cutgoing for incoming calls calls pi O Deactivate the connection Gi Lnet id options that
16. u specified Other Provider when selecting your provider you need to enter the provider data yourself before saving gt Todo this click on the Show Advanced Settings button If you require assistance in filling in the information please consult the online help document This will open when you click on the question mark 4 to the top right of the web page Wuww InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the VolP connection 8 Completing configuration The list of all possible connections for your phone is displayed again If the Active option next to IP1 is Name Status ma still not activated you do not see Fixed Line Connection Fixed Line Disconnected Edit a tick Gigasetnet gt Click on the LA option Sigasetnet Disabled Cl Edit Other Provider P Cennoctions gt Press lt F5 gt to refresh the page ae aan east D F Edit Other Provider If the Status column is showing as IF2 Disabled D dit Other Provider Registered you have successfully 3 IF3 Disabled alii Other Provider completed the configuration 4 IF4 Disabled Ll Falit Other Provider 5 IPS Disabled O Edit Other Provider 5 IP6 Disabled m Evlit Other Provider If this is not showing as Registered check your entries upper lower case and the cable connec tion to the Internet Please also refer to the information in the online help document Gigaset N300A IP Depending on the configuration of the Vo
17. untry in which you Profile Download d mm mm mn Please choose the country from the list you want to load the provide are using your phone from the Country Germany ye gt Click on the Next gt button Park Next gt Cancel gt Clickonthe list icon and select your VoIP provider from Please choose the provider from the listyou need the configuration f n the list Provider bar Provider ne NN gt Select the Finish button Profile Downoad p If your VolP provider is not included in the list you need to select Other Provider lt Back Finish Automatic configuration If your provider supports automatic configuration you will receive a configuration code instead of an authentication name and password Enter this code in the Auto Configuration Code field and click on the Start Auto Configuration button Configuration is performed automatically Proceed as described under EJ www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 484d Configuring the VolP connection If the provider data has loaded successfully the message Provider data has been downloaded is displayed gt Select OK Provider Othar Provider gt Enter the access data you Profile Version received from your VoIP pro Personal Provider Data vider in the Personal Provider SIP 0D Data fields SiP I0 gt Select the Set button Display name Show Advanced Settings Si Cancel Delte Cannaciion If yo
18. urchased For questions about VoIP access please contact the respective service provider Www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Authorisation This device is intended for analogue phone lines in the UK Voice over IP telephony is possible via the LAN interface if an additonal modem has been connec ted Country specific reguirements have been taken into consideration We Gigaset Communications GmbH declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999 5 EC A copy of the 1999 5 EC Declaration of Conformity is available at this Internet address www gigaset com docs C 0682 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4848 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Gigaset Communications GmbH 2011 All rights reserved Subject to availability Rights of modification reserved www gigaset com This user guide is made from 100 recycled paper MI A31008 M2214 L101 1 7643
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