Home

YOUR GUIDE SUCCESSFUL OPERATION CATGENIE 12O

1. Clean the Processing Unit and Control Panel only with a soft damp cloth slightly moistened with water NEVER immerse it in or spray it with water Do NOT use any type of abrasive pad scouring powder or solvent such as alcohol or benzene See Cleaning the CatGenie on page 16 for further instructions If you have any questions or problems concerning your CatGenie please contact our technical support staff at 1 888 735 3927 PetNovations Inc cannot assume responsibility for any and all possible damage if CatGenie is inappropriately operated or used for a purpose other than that for which it is intended While PetNovations Inc reserves the right to change design and specifications without notice we do alert our customers about upgrades and product improvements To receive news of upgrades improvements and special offers register your Warranty at catGenie com CatGenie SPECIFICATIONS for NORTH AMERICA e Power Requirements 120VAC 60Hz 15A Fused e Power Consumption 20W Cleaning Cycle 17Minutes 1200W Drying Cycle 17 Minutes e Approximate Weight Total CatGenie 25 Ibs Includes Processing Unit 11 lbs Base Unit 14 Ibs e Supplied Accessories Utility or Laundry Room T Adapter Bathroom or Powder Room T Adapter SaniSolution Cartridge and Washable Granules 1 888 735 3927 My CatGenie serial Number Serial Number is on the back of the Processing Unit CUSTOMER SUPPORT Please call or email Customer S
2. The World s Only Self Flushing Self Washing Cat Box YOUR GUIDE SUCCESSFUL OPERATION of the CATGENIE 120 catGenie com for Manual updates TIP Watch Video of What to Expect During Cleaning at CatGenie com 2010 PetNovations Inc USA IMPORTANT SAFETY INSTRUCTIONS To Prevent Risk of Fire Electric Shock or Injury to People and Pefs TO PREVENT FIRE or shock hazard do NOT expose the CatGenie Processing Unit to rain or sources of splashing water Do NOT operate the CatGenie with wet hands READ ALL INSTRUCTIONS BEFORE INSTALLING AND USING YOUR CATGENIE USE THE CATGENIE ONLY FOR ITS INTENDED PURPOSE All modifications or changes not explicitly described or approved of in this manual could void your Warranty WARNING Basic safety precautions must and should always be followed to reduce the risk of personal injury ON SAFETY Should any solid object fall on or into the Processing Unit or should liquid penetrate the Processing Unit unplug the CatGenie and have it checked by qualified personnel before using Unplug the CatGenie Electric Cord from the outlet before attempting to clear a jam or remove an object from the Hopper s processing area Do NOT put fingers or hands into the Hopper opening while the CatGenie is operating ON POWER SOURCES Before operating the CatGenie check that your local power supply is identical to the CatGenie operating voltage which is 120VAC See complete specifications in
3. ee aes ef 1 2 3 4 CAT NEVER remove the Cartridge while CatGenie is cleaning Removing the Cartridge during a cleaning cycle will NOT extend Cartridge life Removal causes CatGenie to not clean thoroughly not dry completely and not destroy bacteria and odors effectively Removal before a cleaning cycle causes the CatGenie to not run at all NOTE The Cartridge User Counter registers usage at the start of each cycle DO NOT REMOVE WHITE NIPPLE on bottom of Cartridge Solution floods out and ruins the Processing Unit VOIDS YOUR WARRANTY www catGenie com WASHABLE GRANULES never need changing While the Washable Granules never need changing they do need to be replenished Just add Granules when the amount falls below the fill level line which is indicated by an indentation inside the Bowl It is important to keep the Granules filled to that level Always have an extra package of Washable Granules on hand WARNING NEVER under any circumstances use or mix cat litter with the Washable Granules in your CatGenie Doing so can cause severe damage to your CatGenie and will void your Warranty Just a few grains of clumping litter clogs pipes ruins the Water Sensor and causes endless errors SANISOLUTION 120 CARTRIDGE is the key to CatGenie operations and cat protection The 120 Cartridge keeps the concentrated SaniSolution liquid safely contained Its software program accurately dispenses monitors and controls the propo
4. Help Call us at 888 735 3927 Have your serial ET 9a 11p WD 10 a 7p WE H BACK to NORMAL Reassemble your CatGenie Coil the Hose under Base see photo Press the Auto Button 2 times so now you have 4 LED and 3 LED lit Make sure you have a working Cartridge placed correctly in the slot Press Start 3 long Beeps and all numbered LEDs light This means the CatGenie has initiated a special correction cycle Granules are wet so the Genie Hand wont initially scoop Then the CatGenie washes drains and dries And finishes back to normal 1 888 735 3927 BEFORE TAKING STEP 2 take your CatGenie apart 1 Remove Hopper Cover and Processing Unit Rest Unit on P a towel Lean it against a wall d 2 Unclip the GenieHand 3 Push its Clip though the Brim 4 Remove Brim by pushing on Knob for leverage Pull up back 5 to release Brim from Base TIP This part is messy Wear gloves Pull out Hopper If dirty or filled with water open the Hopper above the Remove all Granules from every nook and cranny inside and out Bowl then put it in or on a bucket or on newspapers Clean out any hair and around the Hopper Replace HairCutting ring teeth down on ridge or debris around the Impeller Be careful not to lose the HairCutting Ring inside the Hopper Close the cleaned Hopper Wash the Red Washer and the Red Washer In a sink or tub thoroughly wash the Hopper Dab with liquid soap or baby
5. the Child Lock LED Blinks and Unit Beeps Unit is in Child Lock Mode To De activate Press the Start Pause and Auto Setup Buttons at the same time HOLD until Beeps stop and LED goes out Then release Press Start Button to begin the Cycle C You pressed Start Cartridge LED lights Unit Beeps Cartridge missing Replace Make sure Cartridge is not empty D You pressed Start Error LED and Error Number LED alternate Blinks Unit Beeps Go to pages 12 or 13 to fix the Error indicated If nothing works Call 1 888 SELF WASH 1 888 735 3927 Report Problem 10 and symptoms Have your Serial 11 YOU PRESS START BUTTON and the CYCLE WON T START A NO ELECTRIC POWER or a circuit breaker has tripped Make sure the GenieCord is plugged all the way in Check if home s electric power is on Plug the CatGenie into a different outlet Test the CatGenie outlet with another appliance When the Power is back on the CatGenie will Beep and then Start B PROCESSING UNIT IS NOT CORRECTLY ALIGNED or seated in its slot on the Brim Remove Processing Unit Clean off Granules or debris on Brim or in Unit s slot Then put the Unit securely back into its slot Check that Hose and Cord are in slots in back of the Unit If nothing works Call 1 888 SELF WASH 1 888 735 3927 Report Problem 11 12 AUTO START NOT RUNNING at programmed times A CORD UNPLUGGED Plug in the Genie Electric Cord However a power interruption shifts the Auto Set times to later than
6. Have your Serial A IN LAUNDRY Genie DrainHose is not placed correctly in drain See page 10 for placement IN BATHROOM Genie DrainHook is not on toilet rim Securely hook it over the rim so it stays put B GENIE DRAINHOSE is bent too tight underneath the CatGenie Base Lift a CatGenie side to see if water is puddled underneath the Base Loosen the loop and recoil the Hose See photo Go to page 10 for correct Hose coil Place paper towels under the Base to see if wastewater continues to seep Remember it is normal to have some clean water mixed with SaniSolution inside the Base and Hopper Check if any water leaked underneath before you run another cycle If you see wastewater Call 1 888 SELF WASH 1 888 735 3927 Report Problem 6 and symptoms Have your Serial 7 GRANULES are WET or DAMP Cycle is complete NO ERROR WARNING First eliminate clog possibility See page 17 and follow directions until clog is clear Then follow all of Page 19 to 6 Call 1 888 SELF WASH 1 888 735 3927 Test if the drier is running hot warm or cold air CALL if not hot Have Serial PROBLEMS WITH ASSEMBLY AND NO ERROR INDICATED 8 GENIEHAND IS NOT SCOOPING at the START of a CYCLE Genie Arm moves up amp down freely with Processing Unit in place This is not correct Remove Processing Unit Clean off any Granules and debris on Brim or in slot where Unit sits Hold the Hand tightly and rotate the wheel see photo If the wheel turns easil
7. LEAVES THE UNIT Wastewater drains safely out of your home into sewer pipes When used in a bathroom the GenieHose hooks over the toilet rim waste drains into toilet When used in a laundry waste goes into the Washer s drain pipe INA LAUNDRY ROOM COULD WASTE WATER GET ON CLOTHES No When properly hooked into the washing machine drain pipe waste water can not touch laundry The drainpipe connects directly into sewer or septic tank NOTE the length of the washer s drain hose inside its waste pipe must be less than 5 inches IN A BATHROOM CAN THE TOILET BE USED DURING A CYCLE Yes The CatGenie does not interfere with toilet use Toilet seats have feet check yours so the DrainHose Hook can not be crushed CAN A TOILET OVERFLOW WHEN WASTE WATER GOES INTO IT No Water in a toilet automatically lowers to its preset level and will not overflow unless your toilet is clogged WHAT HAPPENS IF SOLIDS STICK TO THE GENIEHAND During all three washings the GenieHand gets scrubbed clean by the action of water SaniSolution and Washable Granules DO THE WASHABLE GRANULES ABSORB No the cat safe Washable Granules are completely non absorbent Unlike traditional litter the Washable Granules are thoroughly washed each cleaning cycle Their function is to fulfill your cat s need to dig and cover WHAT HAPPENS IF WASHABLE GRANULES ARE SWALLOWED The Granules are non toxic for both cats and humans and can easily pass through their respective d
8. a day Press amp Release once For twice a day Press amp Release twice For three times a day Press amp Release three times etc DON T HOLD the button down A Daily Cycle LED lights for the each number of times set One LED lights for once a day Two LEDs light for twice a day Three LEDs light for three a day etc IF YOU MAKE A MISTAKE Press amp Release the Auto Setup Button until all LEDs go out then repeat Step 1 STEP 3 To set the TIMES that you want the CatGenie to run auto timer washes firmly PRESS amp HOLD the Auto Setup Button for 4 seconds then Release CatGenie responds with 3 Beeps while 4 Daily Cycles LEDs flash on and off and then go out The number of washes you Set stays lit Once Auto is programmed the CatGenie starts a cycle in 30 seconds CAUTION It is important to run your CatGenie one to two times a day per cat Not running your CatGenie enough can cause clogs Best to run a wash cycle soon after your cats go Don t let solids accumulate and harden 7 1 888 735 3927 AUTO SETUP TIME EXAMPLES If you want it to run once a day at 8 15am program it at 8 15am 3 times a day at 6am 2pm 10pm program at any of those times 4 times at 7am 1pm 7pm 1am Program at any of those 4 times m CARTRIDGE tow empty S 10 25 SOF IFEN ams ERROR GRECHILD LOCK hold 3 sec m www catGenie com CARTRIDGE level check poet m MORE ABOUT AUTO START What s the best time t
9. air intake vents on back of Processing Unit Move the CatGenie 2 inches away from wall Remove obstructions in the Bowl that block dryer s hot airflow Vacuum rear vents Let Unit cool for 20 minutes Press Start Button for 4 seconds Drying should resume CAUTION Stay with your CatGenie to make sure it s is OK If an Error alerts again you smell burning see sparks or anything abnormal unplug immediately and contact Customer Service Call 1 888 SELF WASH 1 888 735 3927 Report Error 4 Have Serial www catGenie com 13 1 888 735 3927 WATER OR DRAINAGE PROBLEMS NO ERROR INDICATED 5 CLEAN WATER is around the Base of the CatGenie Granules are DRY A TURN OFF Laundry or Bathroom Water Supply Line Unplug CatGenie Wait 5 minutes and wipe up the water Search for the highest wet point for the source of the leak Tighten all plastic knobs by hand Tighten all metal to metal connections with a wrench Turn the water back on If you see a leak shut off the water wait 5 minutes and retighten the connection that drips Then turn the water back on If you still have a leak shut off the water and wait 5 minutes If this is in a laundry room leak it could be B B T adapter s BLACK WASHER is missing 1 Disconnect the 3 4 T adapter from the Water Supply Valve Keep the hoses connected 2 If Black Washer is missing purchase a washer at a hardware store If nothing works Call 1 888 SELF WASH 1 888 735 3927 Report Problem 5
10. allow the exclusion of incidental or consequential damages or limitations on how long an implied warranty lasts so these limitations or exclusions may not apply to you This warranty gives you specific legal rights and may also have other rights which vary from state to state EXCEPTIONS You are prohibited from using the software or the hardware comprising the CatGenie except as ex pressly intended by PetNovations Inc Any modification of the CatGenie including for example by using a device that resets the counter embedded on the CatGenie cartridges is unauthorized voids the warranty set forth above and exceeds the scope of the license granted to you by PetNovations Inc You will be solely responsible for any damage harm or loss related to your misuse or unauthorized use of the CatGenie Further PetNovations Inc will seek full remuneration for any damage harm or loss incurred by PetNovations Inc related to your misuse or unauthorized use of the CatGenie If you have any questions concerning your product or warranty call Customer Support Toll Free 1 888 SELF WASH 1 888 735 3927 20 1 888 735 3927
11. dirty water go to page 17 Repeat STEP 1 parts B and C Then return here page 18 to ASSEMBLE THE CATGENIE see just above and follow those steps Because the dirty water was not We emptied it will be difficult to replace the Hopper Push it down slowly Once assembled return to page 17 and follow F and H IMPORTANT This short cut is not the solution Not following the proscribed cleaning steps will cause a second clog Itis MANDATORY that you must Repeat Step 2 page 18 very soon before running more than 2 regular Cycles Your chances of having another clog on top of the partially cleared one is almost guaranteed www catGenie com 18 1 888 735 3927 CATGENIE TECH only go here if directed from the Trouble Shooting pages or when on the phone with a Customer Service Representative CatGenie Tech has 6 Component Modes which enable you to check if your CatGenie functions work or not It also has 2 Test Modes By pushing the 2 Buttons on the Control Panel as directed you can easily find what ails your CatGenie Read before proceeding If you have any questions or are confused please call us at 1 888 735 3927 Have your Serial handy Panel below indicates a 5 Tech Mode A FIRST ACCESS TECH MODE CARTRIDGE low empty CARTRIDGE Lift the Processing Unit out of its slot count to 3 and carefully put it back 10 25 S04 T A a When you hear a series Beeps and 3 LEDs Blink immediately press and HOLD Start xI z amp Auto Buttons at t
12. or fuzzy fur and or your cats eat plastic thread string or rug fabric Keep Hopper a ae clear of cat hair toys it s important that you check the inside of the Hopper on occasion These things can cause clogs and foreign objects Sometimes cats and kids drop objects into the Bowl which can get scooped into the Hopper like coins Toys stuffed animals coins stones all kinds of things have been found in Hoppers Remove the Hopper Cover Look inside Hopper If you see fur or something that doesn t belong remove the Processing Unit Move the GenieHand down Clear out the Hopper and clean the Water Sensor See B above Push Hand back up Wipe off the Brim and bottom of the Processing Unit Then put the Unit carefully back in its place It should Beep amp Blink If it doesn t check if the power cord is plugged in Make sure that the Processing Unit is securely and completely placed in its slot Check the Genie WaterHose and DrainHose Make sure they are not crimped crushed or coiled too tightly Correct to prevent clogs Finally we recommend that you run a Cycle to make sure that the assembly is correct www catGenie com 16 1 888 735 3927 2 STEPS to CLEAR a CLOG Start with STEP 1 If not successful go to STEP 2 page 18 Or please call our service reps in Pennsylvania who will happily guide you to success masa Unit Hose under the ase STEP 1 Dy rap bang shake knock the Hose against the floor Wate
13. securely If Sensor is missing find clean replace If lost get another from Spare Parts bag under the CatGenie Base Put in place Gently replace the Processing Unit securely in its slot B WATER IS IN THE HOPPER Do NOT unplug electric cord or remove Processing Unit Press Start Pause Button to silence the Beep Follow Clog Clearing Directions on page 17 IF NOTHING WORKS Call 1 888 735 3927 Report Error 1 Have your Serial A NO WATER Don t unplug electric or remove the Processing Unit Press Start Button to silence Beeps e The water supply valve from laundry or bathroom line is turned off Turn on cold water supply line valve all the way on e Genie Water Hose is either not connected to home s water supply or to back of Processing Unit Connect Genie Water Line to cold water line or to Processing Unit OANEI Ilan Mache eda squeeze the DrainHose up one e CatGenie Water Supply Hose is bent or crimped Loosen coil un crimp GenieHose Tee foot from Once A is fixed Press Start Button for 4 seconds and Release Cycle should continue Genie Base B NOT ENOUGH WATER Don t unplug electric or remove Processing Unit e Water drains out as it s filling the Bowl Raise the Genie DrainHose at least one foot above the GenieBase Only need a short run See photo at right e Water pressure is low Do NOT run washer dishwasher or shower at the same time as the CatGenie Water valve should be turned all the way on e Sediments in ho
14. GE low empty 175 SHORT CUTS Saves You a Setup Step e Want to add more daily washes Just Press amp Release the Auto Setup Button at any time until the number of cycles that you want lights Want fewer daily washes Press amp Release Auto Setup until all LEDs go out Then Press amp Release Auto Setup until your number of Cycles lights e Want to just change the wash time At the new time Press amp Hold Auto Setup for 4 seconds then Release www catGenie com ABOUT AUTO START With Auto Start you preset the CatGenie to clean from 1 to 4 times during a 24 hour period Once programmed the Unit automatically STARTS at the pre set Cleaning Cycle times Because Auto Start runs on a timer you would program your Auto Start Setup at one of the times that you actually want your CatGenie to start a Cleaning Cycle For example if you want your CatGenie to run at 2 am and 2 pm you must program Auto Setup at either 2 am or 2 pm If using Auto Start it is important to follow the chart at left and to observe when your cats do their business so as to coordinate cleaning times HOW TO PROGRAM AUTO START SETUP STEP 1 Decide how many times a day and what times of day that you want your CatGenie to clean Pick a time and do the following STEP 2 To set the NUMBER of auto timer washes one to four per day Press amp Release the Auto Setup Button for EACH number of Cleaning Cycles that you want to run every day For once
15. Gray Box on right UNPLUG the CatGenie FROM ITS ELECTRIC OUTLET before cleaning the Processing Unit or washing any other CatGenie parts NOTE When you remove the Processing Unit from its Base current is still going to it so unplug the Genie Electric Cord first If you are not going to use the CatGenie for an extended period of time disconnect the CatGenie from the electric outlet When disconnecting the CatGenie electric power cord pull the PLUG NEVER pull the cord A damaged or defective AC power cord should be changed at a qualified service shop ON PLACEMENT Position the CatGenie in a place with adequate ventilation to prevent heat build up and to prolong the life of the CatGenie Do NOT place CatGenie near heat sources or in a place subject to direct sunlight excessive dust or mechanical shock Do NOT place anything on top of or behind the unit This may block ventilation holes and cause malfunction Do NOT install or store the CatGenie where it could be exposed to rain or splashing water See the Simple Setup Guide for site selection options www catGenie com ON OPERATION Before connecting the CatGenie to the power source be sure to read this manual NEVER under any circumstances connect the CatGenie to a power source unless the CatGenie Processing Unit is properly seated and secure in its slot in the Base Do NOT operate CatGenie with wet hands Follow all instructions and warnings in all CatGenie Manuals ON CLEANING
16. Novations inc is valid only in 48 contiguous United States and District of Columbia Not valid in Alaska Hawaii or other countries See B1 WARRANTY FOR ALASKA HAWAII PUERTO RICO AND CANADA B1 For Customers outside the 48 contiguous states in Alaska Hawaii Puerto Rico and Canada ONLY If this product is found to be defective PetNovations Inc will replace the defective product parts less freight and duty to the original owner and with PROOF of PURCHASE if not bought through PetNovations Such replacement services shall be rendered solely by PetNovations Inc If any defects should be found in this product please call PetNovations Customer Service at toll free 1 888 SELF WASH A new or remanufactured part will be shipped directly to you and the outbound shipping and duty is your responsibility Once you receive the replacement product kindly box the defective product in the replacement box with the prepaid return label and return to PetNovations Inc Suite 100 Valley Forge Business Center 705 General Washington Ave Norristown PA USA 19403 This warranty is void and the owner will be charged for the replacement part if the owner repairs or modifies the product in any way or does not return the part if requested C PetNovations Inc is not liable for incidental or consequential damages of any nature There is no implied or express warranty of merchantability or fitness for a particular purpose on this product Some states do not
17. ainst the wall Now uncoil the DrainHose from under the Base You could have water in it so be careful Lift one side of the Base up no more than 2 Run the Hose out the front of Base as shown in photo B In the bath take the DrainHook off the Hose In the laundry take the DrainHose out of the drainpipe Hold the Hose tip Shake and bang the Hose on the floor towards the Base This could loosen the clog and force it back into the Hopper for more processing C Cleaning Hook amp Hose Using your hand clamp the end of the Hose tightly onto the faucet as shown Turn on water for 5 seconds Water pressure should force the clog back into the Hopper Also massage the Hook and run water through it Reconnect Hook to Hose return to toilet rim and keep seat up Put Hose into drainpipe Don t squeeze with washer hose Do nothing to restrict water flow D The Black Knob on the Brim is the top of the Impeller which grinds solids Rotate its center knob clockwise 5 times It should turn easily Right next to the Knob find the Water Sensor Pull it out and wipe its Tip clean See page 16 Check the Hopper Lower the GenieHand In the Hopper remove any foreign objects or cat hair wrapped around the Impeller shaft Replace the Processing Unit into its slot It should Beep and Blink If not check if it s plugged in or if the Processing Unit is correctly seated in its slot E Follow CLOG CLEAR MODE amp DRAIN TEST below Need Professional
18. cat s eliminations for health reasons or if it is between running times and you want your CatGenie cleaned CHILD LOCK RECOMMENDED to keep Cats and Kids from starting a wash cycle accidentally To Activate Child Lock Press the Start Pause Button and the Auto Setup Button at the same time and HOLD for 3 seconds then release CatGenie Beeps and the Child Lock LED lights to confirm that you have activated the Child Lock feature The CatGenie Beeps if someone touches a button when Child Lock is active To Deactivate Child Lock Press the Start Pause and Auto Setup Buttons at the same time and HOLD until Beeps stop and Child Lock LED goes out Then release NOTE The Child Lock LED lights to confirm that you have activated the Child Lock feature SUPPLIES MORE EARTH FRIENDLY BIODEGRADABLE amp RECYCLABLE WASHABLE GRANULES amp CARTRIDGE so you won t feel guilty when the Cartridge is empty Most plastics take thousands of years to break down and some can never biodegrade CatGenie Granules and Cartridges have a unique additive that enables plastic loving bacteria to break down the plastics The Cartridge Cases biodegrade in less than a decade The Cartridge plastic can also Safely mix with other recycled plastics Any lost Washable Granules biodegrade within 9 months in Septic Systems and two years in landfills 8 1 888 735 3927 Cartridge Notch points towards the BACK of the CatGenie ED CARTRIDGE lowlempty 10 25 50
19. ched or damaged it won t work Replace Check if Lock Nut side of the Base on which the Bowl rotates Put the CatGenie back together Before adding the Processing Unit spin the Bowl to check that Bowl moves easily Run a Critical piece It prevents waste water leaks It s important that it the T Adapter has its Black is not squeezed or defective Washer If missing purchase with the extra Sensor Make sure that it is securely in at a hardware store Cycle to test that all works in the Spare Parts Kit place on the Hopper Keep it Or call us toll free at under the Base lubricated with baby oil 1 888 735 3927 or liquid soap www catGenie com 1 1 888 735 3927 TROUBLE SHOOTING TIP To avoid 90 of problems set your CatGenie on Cat Activation If you have a 1 2 3 or 4 Error a Beep sounds the Error number The Error LED lights and the number LED lights which Error Both lit LEDs alternate blinks Example 2 beeps 2 LED amp Error LED lit means you have an Error 2 You could also have a problem that is not indicated by an error LED or BEEP SEE amp LISTEN for WHICH ERROR OBSERVE SYMPTOMS Press START to Stop Beeps ERROR 1 Hear Beeps Error LED amp LED 1 lit Dirty Water Sensor or a Clog A WATER SENSOR IS DIRTY or missing Remove Processing Unit Pull Water Sensor up from the top of the Hopper Use a soft cloth to wipe Sensor and Tip The Tip must be lime free and shine Carefully replace the Water Sensor
20. e Granules are WET DAMP or DRY Follow A if Granules are DRY e Follow B if Granules are WET or DAMP A GRANULES ARE DRY but not washed CAUSE Cycle ran without water because the Water Sensor is crusted with lime It reads the lime deposit as if it was water Simple Solution Remove Processing Unit Pull the Sensor ends up from the top of the Brim Use a soft cloth soaked in lemon juice or your finger tips to remove the lime The TIP must shine Carefully replace the Water Sensor securely into its slot Then replace the Processing Unit Press the Start Button to run a special regular Cycle where the GenieHand goes into a SUPER SHAKE mode to prevent a Granule clog B GRANULES ARE WET or DAMP Water has not drained from CatGenie CAUSE Could be plumbing setup OR something stopped the draining e For complete draining the Genie DrainHose or Hook must NOT be pinched squeezed or tightly bent Make sure the Base of the CatGenie is NOT sitting on the DrainHose Hose should pass through one of the notches in back of the Genie Base Part or most DrainHose should be coiled loosely under the Base No sharp bends Add lifts or feet to the toilet seat bottom so the seat does NOT squash the Hook See Photo See page 10 for fitting a Washing Machine Hose and GenieHose into the laundry or utility room drain pipe e Make sure that the Genie DrainHose is not too high Best if the GenieHose drains into a pipe that is no more than 4 feet above t
21. ep until clog is gone If nothing works Call 1 888 SELF WASH 1 888 735 3927 Report Problem 13 and symptoms Have your Serial 14 AFTER PRESSING PAUSE TO STOP A CYCLE A the CatGenie RESTARTED by itself OR B the CatGenie did NOT START after the 10 minute Pause mode A PAUSE MODE is automatically cancelled after 10 minutes Then the CatGenie cleaning cycle resumes This is a normal function The Pause feature turns the CatGenie back on so you don t have to remember to do it B TERMINATION MODE You may have accidentally stayed pressed on the Pause button for too many seconds More than 4 seconds on the Pause Button and the CatGenie goes into Termination Mode To resume a Cycle press Start Pause Button www catGenie com 15 1 888 735 3927 CATGENIE MAINTENANCE To keep your CatGenie running smoothly and to prevent problems like those seen on pages 12 through 15 and on 17 and 18 take these simple precautions TIP RUN ON CAT ACTIVATION Tests prove that CatGenie A PUSH BUTTON MAINTENANCE Sarela oait How easy is this Pop in the Machine Maintenance Cartridge settings and requires Press the Start button and get a super clean lime amp grime free less maintenance CatGenie in places that you can t readily reach Result extra clean See d 7 for odor free germ free deep inside your cat s bathroom Ahhh peace of atte mind with a touch of a button And a touch you do only four times a year Also available in Powd
22. er form in a Pouch You have received a sample of one or the other in your CatGenie package Follow directions on the Cartridge or Pouch NOTE By using the Maintenance Cleaners faithfully you can skip Step B B CLEAN WATER SENSOR or do A and you ll never have to do B Dirty Tip The Water Sensor TIP must be kept free of lime and mineral build up is Dull If you have hard water it is important to clean it periodically Once every 3 months You can use the Maintenance Solutions available at catGenie com or do the following simple procedure Keep power plugged and hoses in place Remove the Hopper Cover and pull the Processing Unit up and out of its slot Rest the Unit on a towel on the floor and lean it against the wall Grasp the Water Sensor Ends and gently pull up and out of the Base Have a towel soaked in lemon juice and or use your finger to remove any lime Gently Pull Out deposits and to make the TIP sparkle Carefully slip the Sensor back into its slot Sensor i Lower the GenieHand Check inside the Hopper Remove fur and foreign objects Before replacing the Unit wipe away any Granules or debris off the Brim Raise the GenieHand to upright position Place the Unit back into its slot It Beeps amp Blinks Your done If it doesn t check if plugged in Make sure the P Unit is securely placed Check that the hose and cord are in their groves C CHECK HOPPER to see what your cat dragged in If your cats have long
23. ge switches from 120 doses of SaniSolution to 240 doses Because CatGenie cleans and flushes the mess immediately it needs less Solution per wash Cat Activation uses two modes 14 hours of Active Mode and 10 hours of Sleep Mode In Active Mode the Unit cleans after cats use it While in Sleep Mode the Unit does not run However you can choose to press the Start Button to clean anytime during those 10 hours When CatGenie wakes up it automatically cleans itself if any cat used it while it was sleeping HOW TO PROGRAM CAT ACTIVATION STEP 1 Decide when you want the CatGenie to wake up from its 10 hour sleep That s the perfect time to do the following STEP 2 Press amp Release the Auto setup Button until the CAT LED lights up STEP 3 Firmly PRESS amp HOLD the Auto Setup Button for 4 seconds then Release CAT LED Once set your CatGenie responds with 3 Beeps and the CAT LED flashes on The Cat LED stays on as long as you have Cat Activation in Active Mode The CAT LED blinks fast for the 10 minute wait after cats use In Sleep Mode the Cat LED repeatedly blinks on and OFF to indicate that the Unit is sleeping To DE ACTIVATE Press amp Release the Auto Setup Button until CAT LED goes out See Page 8 for info on PAUSING a CLEANING CYCLE and about POWER FAILURES HOW OFTEN SHOULD I RUN MY CATGENIE ON AUTO SET One Cat Clean 2 times per day Two Cats Clean 4 times per day Three Cats Clean 6 times per day CARTRID
24. he floor If the drain is higher and you have draining problems raise the CatGenie NEXT STEP clear the unit of the clog that resulted from a setup p a situation or from some other source For example Toilet seat feet prevent e A toy some other foreign object or cat hair on the Impeller Shaft could stop draining a squashed Hook e Granules under the Hopper have misaligned Hopper and DrainHose connection e Granules dirt or a small object could be blocking the Hopper Drain Holes e Hopper s Red Washer is defective squeezed missing or misaligned Best if ek DrainHose roi less than 7 SUPER TERRIFIC TIP Clogging is often caused by not running the CatGenie ON often enough Try Cat Activation Mode CatGenie runs better and extends SaniSolution floor See page 7 for programming SUPER TIP To keep your CatGenie running smoothly and to prevent clogs and draining problems use the CatGenie Machine Maintenance Products 4 to 6 times a year You received a sample in your CatGenie package Treatments come in a Maintenance Solution Cartridge or a Powder in a Pouch TIP Call 1 888 SELF WASH 1 888 735 3927 Report Error 3 and Dry or Wet Granules CatGenie tech experts can guide you through the correction process Have your Serial ERROR 4 Hear Beeps Error LED amp LED 4 lit Dryer Overheats or Stops and Starts SOMETHING IS BLOCKING THE REAR VENTS OR FRONT BLOWER CAUTION Fire Hazard Remove anything that blocks
25. he same time Keep holding Beeps amp Blinks stop but keep holding AUTO W START Then when a 2nd series of Beeps amp Blinks activate release both Buttons e A 3rd series of Beeps amp Blinks activates telling you that you are in Tech Mode EB ERROR The 1 LED stays lit telling you to proceed to the next step GBB CHILD LOCK TE B NOW ACCESS the individual COMPONENT MODE that relates to your specific problem In Column One find Component 1 to 6 that applies and follow the directions across NOTE indicates CAUTIONS P amp R indicates Press amp Release CAUTIONS Pay special attention when operating the Water Valve fresh water in If performing correctly the CatGenie stops filling when water reaches the Water Sensor If not turned off see column 4 press START for OFF filling resumes as soon as water level drops below the Water Sensor You must NOT leave the area while testing the Dryer It is critical to pay attention while testing Shut down if you must leave Do not over work Components through 6 as they could be damaged These are only for diagnostic purposes CAUTION Operate column 4 actions 1 through 6 at a maximum of no more than 30 seconds After testing make sure everything is OFF NOTE Use the 7 Special Cycle when Granules are wet or damp as a result of poor or no draining from a clog TIP Two LEDs help you navigate column 4 Actions Cartridge LED indicates UP ON or RIGHT Child Lock LED indica
26. her guard up the the washer hose 2 f the washer hose has a guard hold the guard and hose about 2 inches Then put the 5 Push both hoses in until they are firmly hose tightly together and push washer hose into the drain washer hose into the drain secured inside the drainpipe RIGHT amp WRONG SETUPS LAUNDRY DRAIN FLOOR DRAIN COILING the DRAIN HOSE YES Do run Genie DrainHose along floor YES Do run DrainHose out and up YES Do make wide unkinked coils if you need to for about 2 and then up to the laundry 12 high then down along floor to drain store the DrainHose under the Base Run the hose drain pipe Level CatGenie if floor slopes to drain through the notches in the Base NO Do not run the Genie DrainHose straight NO Do not run DrainHose down on the NO Do not make tight coils or kinks in the Genie Hoses up to the laundry drainpipe floor directly to the drain NO Do not pinch or squeeze Hoses www catGenie com 10 1 888 735 3927 HOW TO GET INSIDE YOUR CATGENIE if you need to replace a part To take apart your CatGenie move the CatGenie away from the the GenieHand Push Arm and Clip back into the opening To remove wall Keep the DrainHose in the toilet or drainpipe Take off the Brim push on Black Button for leverage as you pull up the Brim back Hopper Cover Remove the Processing Unit and place it upright on Put aside Hopper is accessible for removal if necessary To get to the a towel on the floor Lean the Unit
27. hts That LED stays lit while in Child Lock mode CUSTOMIZE THE RUNNING of YOUR CATGENIE 120 You have 3 Freedoms of Choice Auto Start Allows you to run the CatGenie from 1 to 4 Cat Start In Cat Activation mode CatGenie cleans after your cats use it So your CatGenie never has a chance to get dirty smelly or full of germs It s the most efficient setting because the 120 Cartridge adjusts the doses of SaniSolution to 240 It s like having two Cartridges in one Tests prove that in Cat Activation mode the CatGenie runs 10 times more efficiently Runs every 24 12 8 or 6 hours per day depending on whether you program your CatGenie to run 1 2 3 or 4 times a day Cartridge on this setting dispenses 120 doses of SaniSolution www catGenie com 6 Push Start Push the start button anytime you want to clean the CatGenie This is handy as an addition to other start options Use this option when CatGenie is in Sleep Mode or between Auto Start Cycles Makes checking for health issues easier Cartridge dispenses 120 doses of SaniSolution 1 888 735 3927 level chec A ABOUT CAT ACTIVATION With Cat Activation the CatGenie cleans 10 minutes after your cat does his business lf another cat needs to use the potty the Unit resets and delays for another 10 minutes etc The Unit will not start if a cat is using it The Genie Eyes watch for that When set for CatActivation the Cartrid
28. igestive systems 1 888 735 3927 CONTROL PANEL Your CatGenie communicates with BEEPS amp BLINKS CARTRIDGE LEVEL CHECK LEDs amp BUTTONS Tell how many wash cycles remain Press and Release both BUTTONS LEDs light under the CARTRIDGE LED INDICATOR Lights when Cartridge has 10 Cycles left Stays lit until Cartridge is empty and replaced Blinks if non empty Cartridge is removed 10 to 100 panel E CARTRIDGE low empty CARTRIDGE LEDS 1 C level check THRU 4 amp CAT 10 25 50 perform 3 functions E EO oS Tl E READ CARTRIDGE 1 2 3 4 LEVEL CHECK AUTO START LEDs light under the SETUP amp PAUSE 10 to 100 panel P ERROR SHOW DAILY CYCLES 7 J LED lights the number N abe eR oe of Cycles pre set for eee daily auto start ERROR LED BP CHILD LOCK IDENTIFY ERROR Error LED Blinks and unit Beeps when LED amp BUTTONS LED 1 2 3 or 4 light Lit LED tells you which Error you have a Cleaning Cycle problem Beeps sound Error Number See LEDs 1 through 4 for which Error Go to Trouble Shooting page 12 to correct AUTO SETUP BUTTON Use to Program CAT ACTIVATION OR to Pre Set TIMES of day you want to clean e NUMBER of cleans per day START PAUSE BUTTON Press amp Release to e Manually START a Cycle e PAUSE a Cycle e RESTART a paused Cycle e Mute Warning Beeps Prevent accidental starts Press and Hold both BUTTONS for 3 seconds until Child Lock LED lig
29. ion If this equipment does cause harmful interference to radio or television reception which can be de termined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between equipment and receiver 3 Connect the equipment to an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician FCC WARNING Modifications not expressly approved by the manufacturer could void the user authority to operate the equipment under FCC rules USE CONDITIONS This device complies with Part 15 of the FCC rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interfer ence received including interference that may cause undesirable operation CatGenie UPC Number 891329001256 CONTACT INFORMATION PetNovations Inc USA Suite 100 Valley Forge Business Center 705 General Washington Ave Norristown PA 19403 Phone 1 610 994 2103 Fax 1 484 654 0154 www PetNovations com www catGenie com 90 DAY MONEY BACK GUARANTEE With our 90 Day Unconditional Money Back Guarantee you have a total of 90 days from your purchase date for you and your cats to fall in love with the CatGenie Self Washing Cat Box If y
30. me s water pipe clogged GenieHose filter Turn off water supply valve Wait 5 minutes Unscrew the GenieHose from the T adapter and dump Hose water down the Hopper or in a bucket that s lower than the Bowl Pull CatGenie away from the wall Unscrew Genie Water Supply line See the mesh filter If dirty remove with a needle nose pliers and clean Replace filter Screw Hose back onto Processing Unit Screw Hose onto T adapter turn on water supply valve When B is fixed Press the Start Pause Button for 4 seconds and Release Cycle should continue C TOO MUCH WATER e Water Sensor is dirty Remove Processing Unit Pull out Water Sensor from top of Hopper See page 16 for cleaning details Carefully replace the Water Sensor securely in its slot Clear off any debris inside the Processing Unit slot before replacing it Cycle should continue e CatGenie is not level Adjust position or level it with shims It s OK if right side is higher e Lime particles block water holes Use CatGenie Machine Maintenance Powder or Cartridge for lime removal One or other included in your package also at www catGenie com When fixed Press START for 4 seconds and Release IF NOTHING WORKS Call 1 888 SELF WASH 1 888 735 3927 Report Error 2 and symptoms Have your Serial www catGenie com 12 1 888 735 3927 ERROR 3 Hear Beeps Error LED amp LED 3 lit Cycle Complete CatGenie is not draining CAUTION Before fixing fee whether the Washabl
31. mple Setup Guide for Complete Directions LAUNDRY or UTILITY ROOM BATH or POWDER ROOM 1 Turn off the laundry s cold water supply valve 2 Unscrew your washing 1 Shut off cold water line on toilet or sink and machine s cold water supply hose from its valve 3 Attach washer hose to unscrew water flex hose 2 Attach the 3 8 T Adapter to flex hose and supplied 3 4 T Adapter then screw the Adapter onto the cold water valve to cold water line 3 Screw the Genie Water Supply to the T Adapter 4 Screw the Genie Water Line onto the T Adapter then turn on cold water Turn cold water on Check for leaks or drips 4 For toilet use only 5 Put Genie DrainHose into Washer s waste pipe with Washer s drain hook connect the Genie Hook to the Genie DrainHose Push until the white tip Don t squeeze hoses 6 Avoid clogs and overflow Washer drain hose must on the Hose is all the way into the Hook 5 Put the Genie DrainHook be less than 5 inside waste pipe Plug power cord into a GFCI electric outlet over the toilet rim Plug the Genie power cord into a GFCI electric outlet FITTING TWO HOSES INTO ONE LAUNDRY DRAIN A 1 If the GenieHose and washer hose won t fit easily into 3 If the washer hose with its 4 Another option is to put the hoses in together the drain remove both hoses Put the GenieHose in first guard still won t go into the drain with the GenieHose a little ahead of the edge of then add the washer hose move the was
32. nules itself and inside Dryer Spout Bowl Sifts through Granules Hot air blows out for complete drying and into Bowl Water Spout Bowl Fresh water flows Where cat feels at home in into Bow the cat comfy Granules Brim Washable Encircles the Bowl Granules attaches to Base Non absorbent shed liquids Granules never Base need changing Very bottom of CatGenie Genie WaterHose Connects to cold water supply line in bath or laundry Genie Electric Cord lig Sensor 4 DrainHook a Attaches to Genie DrainHose for use over toilet rim Plugs into AC power Only use a GFCI outlet Genie DrainHose Drains into toilet or waste pipe in laundry or utility room Red Drain Washer www catGenie com 4 1 888 735 3927 Hopper Cover I AB mn _ GenieEyes _ Cat Sensor K 4 AW a 4 5a YYYY Hopper Impeller f Red Drain Washer fv Water Sensor Genie Scrubbe er e www catGenie com GenieHand CATGENIE FAQs IS THE SANISOLUTION CLEANER SAFE FOR MY CAT Yes SaniSolution is safe for cats Its ingredients are like those used by veterinarians to disinfect their operating areas Liquid in the Cartridge is highly concentrated In this form it is safe as long as it is in the Cartridge HOW LONG DOES THE SANISOLUTION LAST On Cat Activation one SaniSolution Cartridge is good for 240 washes On Auto Set one is good for 120 Cycles ALWAYS kee
33. o run your CatGenie Cats usually defecate within half an hour after eating a main meal Cat experts tell us that cats sleep 15 to 20 hours a day 70 of their day Keep a schedule of your cat s behavior Choose running times that won t interfere with your cat s routine NOTE your cat is using the Bowl at the same time that the CatGenie is set to clean the GenieEyes Sensor alerts the CatGenie to delay the Cleaning Cycle After a cat and any cats that follow leave the Bowl the CatGenie waits 10 minutes before starting a Cycle HOW to PAUSE a Cleaning Cycle To PAUSE a Cleaning Cycle Auto or Manually initiated Press amp Release the Start Pause Button When in PAUSE the CatGenie will TICK To restart Press amp Release Start Pause again If left in PAUSE mode the Cycle resumes in 10 minutes While in PAUSE the CatGenie makes a TICKING sound POWER FAILURE ALERT CatGenie alerts you when you have a power failure by interrupting the lit LEDs So your settings for Cat Activation and Auto Start could be off because the Timer delays start times for as long as the power is out You can forgo resetting if a brief black out or a quick unplugging occurred as the Start Time is just a few minutes later If power is out for several hours and you want to reset refer to page 6 MANUAL START OPTION To START a non programmed Cleaning Cycle Press amp Release the Start Cycle Pause Button Use this option if you want to check your
34. o stop the Beep Press amp Release the Start Pause Button The Cartridge LED stays lit to remind you that only 3 wash portions remain TIP If you will be away when the Cartridge is scheduled to run out switch to a full Cartridge until you return Then switch back to the almost empty Cartridge Empty Cartridge When empty the Cartridge LED blinks and a repetitive 2 Beep Warning sounds for 30 seconds once every hour To mute the Beep Press amp Release the Start Pause Button The LED blinks and CatGenie can t do a wash If you try to start a Manual Cycle the 2 Beep Warning reactivates Just add a fresh Cartridge and all will be well No Cartridge Cartridge LED and Error LED alternate blinks CatGenie won t start Replace to activate Incorrect Cartridge placement also causes Beeps Put Cartridge in correctly The notch goes to the rear CatGenie needs a correctly placed Cartridge with SaniSolution to work ABOUT SANISOLUTION SaniSolution is safe and non toxic for cats and humans when properly used in the CatGenie Ingredients are same as disinfectants used by veterinarians to sterilize exam and operating areas WARNING tn its concentrated state the Solution may be irritating to skin and eyes so avoid contact Do not ingest Keep out of reach of children In case of skin or eye contact wash with copious amounts of water If swallowed get medical advice or call this emergency number 1 800 424 9300 9 1 888 735 3927 SETU PS See Si
35. oil Proceed to Base cleaning CLEAN Iae hel BASE A dirty job that maintenance prevents ve the ERE Remove nules from ery nook amp cranny Bowl of wet _ Granules i in a trash bag T Bowl If the Bowl is filled with wet Granules place it in a trash bag to avoid leaks Close bag to prevent cats from using the Sails Remove GenieScrubber from Base Dump the dirty water from the Base Be careful Keep the DrainHose in the drainpipe or toilet If you have to move the Base in order to dump the water remove the DrainHose and hold it above higher than the Base to avoid leaks Once the Base is empty REPEAT STEP 1 parts B and C on page 17 CLEAN THE BASE Clean wash out all Granules from all parts of the Base especially the Slot where the Hopper sits and the hole into the DrainHose Once all is cleaned and cleared coil the Hose under the Base as shown in photo to avoid clogs ASSEMBLE THE CATGENIE Put the Drain Hose in toilet or drainpipe Add the Hopper now so you can see that the Red Washer is in place Put GenieScrubber feet up into the Base Replace the Bowl make sure it is centered and rotates Now add the Brim and the GenieHand in its up position Before replacing check the bottom of the Processing Unit for orange niplet RETURN TO PAGE 17 FOLLOW F and H REMEMBER you can always call us for help 1 888 735 3927 Have your Serial We If you can t clean the Base at this time OR it s not possible for you to dump the
36. ou re not completely satisfied return your CatGenie before the 90 day deadline If you purchased your CatGenie directly from a retail store return it to the store Check with your retailer or on line store for their individual return policy SAVE THE ORIGINAL PACKAGING If you purchased CatGenie from PetNovations Inc call us at 1 888 735 3927 to receive your Return Authorization Number To qualify for the 90 Day Money Back the returned unit must have an RA Please clean the CatGenie and throw away used Granules and used Cartridges Carefully return and send the clean CatGenie in as Close to original condition and in its original carton to qualify for a full refund Please include your reason for return Extra supplies that are used or opened are not eligible for refunds 2 YEAR WARRANTY To keep up to date on CatGenie improvements and changes it is important that you register the serial number of your CatGenie Self Washing Cat Box Please use our online warranty form LIMITED WARRANTY ONLY FOR PRODUCTS PURCHASED IN U S A This product has been engineered and crafted with great care for your satisfaction Please read all instructions before using this product PetNovations Inc warrants this product and all parts thereof except as set forth below only to the original purchaser at retail to be free from defective materials and workmanship from the date of original retail purchase for the period shown below The Warranty Period A Thi
37. p extra Cartridges on hand The price of SaniSolution equals the yearly cost of cat litter yet it s just a fraction of the size and weight of litter DOES THE SANISOLUTION DISSOLVE OR LIQUEFY SOLIDS No The solids are turned into wastewater by the action of the Impeller which is inside the Hopper The SaniSolution washes and disinfects the Washable Granules GenieHand and Bowl CAN I REFILL THE SANISOLUTION SMART CARTRIDGE No the Cartridge cannot be refilled The Smart Cartridge s unique mechanism dispenses the exact amount of solution used for each of the 3 washes per Cleaning Cycle as each wash requires a different quantity The SaniSolution washes away odor causing materials aids in drying and protects the CatGenie mechanism The exclusive SaniSolution formula was tested and approved by veterinarians for cat safety IS THE CATGENIE GREEN The SaniSolution Smart Cartridge replaces the use and need for cat litter Unlike any type of litter the SaniSolution the Cartridge and the Washable Granules are environmentally safe biodegradable and or recyclable WHAT HAPPENS IF MY CAT IS IN BOWL DURING CLEANING The CatGenie has sensors GenieEyes which delay the cleaning cycle until your cat is safely out of the CatGenie WILL MY WATER BILL INCREASE BY USING THE CATGENIE Your water bill should not have any significant increase Running a CatGenie is equal to a few additional toilet flushes per day WHERE DOES WASTEWATER GO WHEN IT
38. programmed B POWER FAILURE or power interruption caused CatGenie to reset See page 7 SHORT CUTS for reset directions C DAILY CYCLES NOT correctly programmed Check that LEDs are lit to the number of Cycles that you want See Page 7 to re program D Genie Eyes sense a presence in the Bowl and then delay the Cycle Start Keep the area under the GenieEyes clear of objects after you program the Auto Setup or it will postpone the cycle E IN CAT ACTIVATION Start Cycle waits 10 minutes after a cat uses the facilities It waits another 10 minutes for each cat If it s set correctly the Cat LED would be steady on If not go to page 7 to re program Cat Activation After it s set wave your hand under the Eyes The LEDs should blink rapidly Now keep the area clear for the next 10 minutes The CatGenie should then start If you still have an Auto Start issue Call 1 888 SELF WASH 1 888 735 3927 Report Problem 12 and symptoms Have your Serial 13 CYCLE INTERRUPTED water in Bowl wet or damp Granules GenieHand is down A NO ELECTRIC POWER Power was interrupted GFCI outlet or a circuit breaker was tripped Make sure power is restored Plug in CatGenie cord If Cycle does not resume check circuit breaker operation If Cycle still does NOT continue test outlet with another appliance Test GenieCord in another outlet Cycle should resume If not it s B B CATGENIE HAS A CLOG See Clog Clearing Directions on page 17 Follow each st
39. r Sensor ij A 1 f e F CLOG CLEAR MODE Lift the Processing Unit out of its slot count to 3 and carefully put Unit back e During 1st series of Beeps amp Blinks immediately press and HOLD the Start amp Auto Buttons at the same time Beeps amp Blinks stop but keep pressing Then when a 2nd series of Beeps amp Blinks activate release both Buttons The 3rd series of Beeps amp Blinks means you re in Clog Clear Mode e The 1 LED stays lit You re now ready to proceed to the Drain Test CARTRIDGE level check ARTRIDGE tow empty 100 ROR JILD LOCK hold 3 sec www catGenie com G DRAIN TEST First Press amp Release Auto Button The 2 LED lights amp 2 Beeps sound Then Press Auto Button 3 more times until the 1 and 4 LEDs are on Stop Press amp Release Start to operate drain pump CAT LED lights 1 Beep sounds Watch for water draining out from the end of Hose in toilet or drainpipe f water DOES drain from the Hose for at least 1 minute the clog is cleared Congratulations Press the Start Button Drain shuts and water stops Proceed to Back to Normal at right lf water does NOT drain press Start to shut it off Repeat STEP 1 from A to G Repeat 3 times stop if clog clears If still not draining after 3 times go to Page 18 Step 2 17 A Remove Hopper Cover Pull the Processing Unit up and out of its slot Rest it upright on a towel ag
40. rtion of Solution to water for the maximum safety of your cats and the optimal operation of your CatGenie When empty replace the 120 Cartridge or your CatGenie won t function Always have extra 120 Cartridges on hand so your CatGenie can work without interruption WARNING ONLY USE THE TRANSLUCENT SILVER CatGenie SANISOLUTION CARTRIDGES in your CatGenie 120 MODEL Do NOT buy or use any with brass bars CHECK NUMBER of WASHES in CARTRIDGE NOTE If CHILD LOCK is on turn off by Pressing the Start and Auto Buttons at the same time HOLD until Beeps stop and Child Lock LED goes out Then Release Now you can check the Cartridge Level Press Start Pause Button and Auto Setup Buttons at the same time HOLD for ONE second then release The LEDs under the 10 to 100 panel light up to the nearest number of washes remaining in the Cartridge You will have 3 seconds to view the read out NOTE If you always use Cat Activation double the number indicated by level check LEDs REMEMBER to reconnect CHILD LOCK Press Start Pause Auto Setup Button together HOLD for 3 seconds then Release HEED THE 120 CARTRIDGE WARNINGS Low Level when 10 of the SaniSolution portions remain in the Cartridge the Cartridge LED lights and stays lit Check that you have an extra Cartridge or ORDER IMMEDIATELY Critical Level when 3 wash cycles remain in the Cartridge the Cartridge LED lights and a repetitive One Beep Warning sounds for 30 seconds once every hour T
41. s two year limited warranty four year if buyer purchased extended warranty is valid for the Warranty Period and applies only to replacement of the parts found to be defective in material or workmanship This warranty does not apply to damage due to misuse abuse neglect alteration or the use of any unauthorized attachment nor damage caused by use of an electrical circuit not specified on the CatGenie product B If this product is found to be defective PetNovations Inc will replace the defective parts at no charge to the original owner and with PROOF of PURCHASE if not bought through PetNovations Such replacement services shall be rendered solely by PetNovations Inc If any defects should be found in this product please call PetNovations Customer Service toll free at 1 888 SELF WASH A new or remanufactured equivalent part will be shipped directly to you Once you receive the replacement part kindly box the defective part in the replacement box with the prepaid label enclosed and return to PetNovations Inc Suite 100 Valley Forge Business Center 705 General Washington Avenue Norristown PA USA 19403 PetNovations Inc will prepay all freight for the replacement item as well as the return of the defective item in the 48 contiguous states This warranty is void and the owner will be charged for the replacement part if the owner repairs or modifies the product in any way or does not return the part if requested This limited warranty from Pet
42. securely against the wall Unclip Base remove the Bowl of Granules Set aside where cats can t use WARNING Unless a Manual instructs otherwise always unplug the Genie power cord before you work on your CatGenie Be sure to plug it back in you re finished Removing the Processing Unit also interrupts power If working on the Processing Unit first unplug the power cord ORANGE NIPLET Located at the bottom of the Processing Unit The Niplet prevents the SaniSolution from drying out and clogging the white dispenser Nozzle to which it is attached To check if it s OK unplug CatGenie Carefully lift the Unit from its slot To clean Niplet squeeze out clumped Solution Then wash with warm water If missing get one from Spare Parts Cras au Put Niplet onto the white Nozzle Clean Unit slot on the Spare Parts Kit is TE the Base Brim Wipe bottom of Unit with a soft cloth Carefully and Keep it there until needed securely put Unit back into its slot Plug in the CatGenie disah bisd REPLACE PARTS ikl available under Genie Base Or from us SPACER DISCS If you have excessive loss of Granules under the Brim Spacer Discs are provided in the Spare Parts 3 4 T ADAPTER WASHER Kit under the Base Follow directions WATER SENSOR DrainHose The Red Washerisa for LAUNDRY SETUP Add just one Disc to the Knob in the center of RED WASHER Attaches to the bottom of the Hopper and connects to the If the Sensor Tip gets scrat
43. tart ccccsscceeeeeeeeeees T o Program Child WGK os tes vescessscasdanchessdeneoens 8 SUPPLIES siruen nena e 8 9 e Washable Granules cccccccecseceeeeseeeees 9 e SaniSolution stecaneeraug as aneisautnesconetenenehdeveen 9 CATGENIE SETUPG cccsscssessssrsenes 10 e Bath amp Laundry ROOMS ccceeseeeeeees 10 e Correct Setup Examples 10 opare AN Sisdecrtnctuseer enatianscadnecauenemanah 11 TROUBLE SHOOTING cece 12 15 e Errors 1 2 3 4 Beeps amp Lights 000 12 13 Errors without Warnings 14 15 CATGENIE MAINTENANCE 0 000 16 e Machine Cleaners ccccccecseeeteeeeeeseeeeee 16 e How to Clean the Water Sensot 006 16 e Clear COOS auiren 17 18 e Technical Modes 19 FCC Notice amp Warning ccccceeeeeeees 20 90 Day Money Back Guarantee 20 2 Year Warranty soninn 20 1 888 735 3927 ANATOMY OF THE CATGENIE 120 Control Panel Use to program Start Cycle Beeps amp Blinks warn of errors Genie Eyes Sees when cat is in the Bowl Won t start Cycle for 10 minutes Hopper Cover Store GenieHand SaniSolution Hides tonbel 120 Cartridge e Dispenses exact amount Hopper of sanitizing fluid _ Chamber where Impeller macerates waste Processing Unit It s the CatGenie Brain Holds motors solution pump unit electronics Genie Hand Multi functional tool scoops solids Scrubs and scours Gra
44. tes DOWN OFF or LEFT SHADED AREAS are only to be used with a Service Rep at 1 888 735 3927 Please call if you are unsure about any process Mode Navigation To Navigate Between Actions Press amp Release the LED Testing a Press amp Release the AUTO BUTTON Indications Component START BUTTON Heater amp Fan 6 Dryer Mode LED4 2 Operation Run for Clogs 7 Special Cycle LED 4 3 amp Wet Granules gt Starts Special Cycle amp Exits Tech Mode Special Idle 8 Special Idle LED 4 3 1 E Eyes gt Starts Special Idle amp Exits Tech Mode C EXITING CATGENIE TECH CatGenie Tech Tech Mode is active for 30 minutes After 30 minutes CatGenie reverts to normal operations mode If you want to get out of Tech Mode sooner lift the Processing Unit out of its slot count to 3 and carefully put it back When you Activate 7 you get out of Tech Mode www catGenie com 19 1 888 735 3927 FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protec tion against harmful interferences in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interfer ence to radio communications However there is no guarantee that in terference will not occur in a particular installat
45. upport if you see visible damage to your CatGenie or if you have cat adjustment problems We are happy to assist you with ANY question or issue that you may have concerning your CatGenie Call 1 888 SELF WASH e 1 888 735 3927 Email support CatGenie com Visit www CatGenie com How do mute warning peeps I Press amp Release Gage the Start Pause Button CatGenie QUICK FIX Many problems are caused by the following Check amp Correct 1 Make sure that your cold water supply is turned on and that the knob is turned on all the way 2 Check electric power Plug in electric cord Check that the Processing Unit is correctly placed in its slot 3 Clean the Water Sensor Remove the Processing Unit Pull out Water Sensor clean its tip replace See page 16 4 Clear Hopper Unplug electric Remove Hopper Cover Remove obstruction Replace cover Plug in See page 16 5 Straighten bent or crimped CatGenie water supply and drain hoses TROUBLE SHOOTING See Pages 12 13 14 15 www catGenie com 120 OWNER S GUIDE TABLE OF PARARE Safety INStPUCTIONS ccccccseessessssseesserseseees CatGenie Specifications 2 Customer SUppo0rt ccsccseccescsseeeeeeeen 3 QUICK FAES porren 3 CATGENIE ANATOMY 4 5 CatGenie FAQS cccesecesetsseteseeeseteeteeeeen 9 CONTROL PANE bes cesdsccncsevstcininbedvssniianteatosision 6 e Program Cat Activation cccccccceeeenen T Program Auto S
46. y and almost all around call us Ifthe wheel barely moves an inch that is correct Now wipe away Granules even under the Processing Unit and put it back into its slot Check that Hose and Cord are fitted into their slots in back of Unit NOW with the Processing Unit in place test that the Hand still moves freely If it does call us Call 1 888 SELF WASH 1 888 735 3927 Report Problem 8 and symptoms Have Serial A Bowl and or Processing Unit not seated correctly Lift Processing Unit out of its slot See the teeth on the edge of the Bowl exposed through the hole photo Use your finger to move Bowl about 1 8 inch so that Bowl Gear can mesh with the Unit s Gear Clean out any debris or Granules on Brim and in holes Carefully slide the Processing Unit back into its slot B If you added Spacer Discs you may have added too many See page 11 for directions to fix If rotation problems persist follow all of Page 19 to 2 And Call 1 888 SELF WASH 1 888 735 3927 for Service Rep help Report Problem 9 and symptoms Have your Serial www catGenie com 14 1 888 735 3927 POWER PROBLEMS NO ERROR INDICATED 10 YOU PRESS START BUTTON and CatGenie BEEPS BLINKS and or WON T START A You may have pressed the START PAUSE BUTTON too fast or too lightly Firmly Press the Button again and release CatGenie answers with a Beep and should start a Cycle If nothing happens you may have a power problem See 11 below B You pressed Start

YOUR GUIDE SUCCESSFUL OPERATION CATGENIE 12O

Contents

Download Pdf Manuals

Related Search

Related Contents