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1. This box is used to select A R C tasks from My Tasks to be added to a selected device group If you do not select a task filter all the tasks defined in My Tasks are listed Filters A task filter is a collection of A R C tasks Each task filter has a unique name A task filter is a convenient way of assigning several tasks to a device group A task filter can be assigned to several device groups One A R C task can be included in several filters If you do not want to select from a long list showing all the tasks defined in A R C you can select a task filter Select a filter from the drop down list The Tasks table only lists the tasks included in the selected filter 5 12 10 1 Tasks Table Selecting tasks Select one task Click anywhere on the task row Select a contiguous group of tasks Click on the first task then hold down the Shift key and click on the last task Select several tasks Hold down the Ctrl key and click individually on several tasks Column headings Task Name The name of a task This name is listed in the Name column on the Tasks Tab This is defined on the task screen when the task is created or edited The combination of this name together with the version number must be unique Type The A R C template type from which this task is generated Version This is the version number of the task that was assigned when the task was created on the task screen or it was renamed in the Save As
2. 1 Select Address Range 2 Enterthe IP address of the first device 3 Enterthe IP address of the last device Broadcast Frequency The frequency with which A R C discovery messages are sent by the A R C Server 5 2 3 2 Upload Service Settings These parameters define the A R C Server Total Recall listening service Start Total Recall upload service on startup When this is selected the next time the A R C Server is restarted it listens for Total Recall uploads from target devices E Psion A R C User Manual Chapter 5 Working With Device Groups New Group Port This is the port that the A R C Server listens on for Total Recall messages from devices If you need to change this port you must configure the new port number on the devices as well as on the A R C Server Activities Using This Window Discover Devices on a Network Set Up A R C Server Connection Settings Discover a Device That Has an Old Site ID Deploy Tasks Assigned to a Device Group Schedule The Deployment of Tasks to a Device Group Update Devices Using a Total Recall Clone Profile New Group This dialog box defines the name of a new device group Group Name Enter the name of the device group that you want to create You can only use characters that are valid in a Windows filename Activities Using This Box Create a Device Group Device Properties To open this window Select a device on the Devices Tab then do one of the following
3. 542 3 1 Discovery Settings 5 12 3 1 1 Parameters Used for all A R C Communications These settings are used both by A R C discovery beacons and by all other communication between the A R C Server and the target devices AN Important If you do not set the Site ID the A R C Server will not send beacons or transmit messages Site ID This links an A R C Server with a group of devices The site ID is downloaded to each device as it is discovered Devices only respond to A R C Server messages that use the same site ID as the server that discovered them This ID can be displayed on System Properties on the Control Panel of the device If you change the site ID in the A R C Server previously discovered devices will no longer respond The Site ID is case sensitive It is displayed in Control Panel gt System Properties gt ARC gt ARC Site ID The current setting of Site ID is used in all outgoing messages from the A R C Server Psion A R C User Manual Chapter 5 Working With Device Groups Connection Settings Server Interface This drop down list displays all the interfaces that A R C detects on the server and which could be used by target devices to communicate with the A R C Server Select the interface that you want the devices to use for communication with the A R C Server Computer name When the A R C Server and the devices are on the same local network It is recommended that you use this setting with Windows
4. After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task Psion A R C User Manual Chapter 6 Working With Tasks Narrowband Settings 6 19 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual f
5. Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Psion A R C User Manual Chapter 6 Working With Tasks CAB Deployment Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion 6 16 2 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here N Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm
6. Note When you start the deployment process the A R C Server transmits the download using the current settings defined in Connection Settings To successfully deploy to a target device it must both be in the selected device group and its address must be reached with the current Connection Settings 1 Select Device Groups in the left navigation bar 2 Select a device group If you select a parent group tasks are deployed to the parent group and to all the child groups 3 Doone of the following Click Deploy Tasks in the toolbar Right click the device group select Deploy Tasks from the shortcut menu The Synchronize icon H appears beside the selected device group in the left navigation bar As the tasks are downloaded and installed the progress on each target device is shown in the Status and the Percentage Complete columns of the Device Group List on the Devices Tab 4 To see the progress of the tasks on a selected target device do the following Select the target device on the Device Group List The Target Device Task List is displayed for that device The Percentage Complete column on the Target Device Task List shows the progress of the download and installation for each task If there is an error the line in the Percentage Complete column becomes red For all tasks except the A R C system tasks a message indicating the outcome of the task is displayed in the Messages column 5 f you want to see the detaile
7. WORKABOUT PRO Model Numbers 7527C G2 amp 7527S G2 Hand Held Computer User Manual Windows Mobile 6 1 Classic and Professional Part number 8100182 8515 8515 Vehicle Mount Computer User Manual Windows CE 5 0 Part number 8100132 7535 G2 7535 G2 Hand Held User Manual Windows CE 5 0 Part number 8100075 8525 G2 8525 G2 8530 G2 Vehicle Mount Computer User Manual Windows CE 5 0 Part number 8100083 WORKABOUT PRO WORKABOUT PRO Hand Held Computer User Manual Windows Mobile 2003 SE Part number 8100058 WORKABOUT PRO Hand Held Computer User Manual Windows Mobile 5 0 Part number 8100107 TekTerm TekTerm Software User Manual Part number 8100073 B 2 Other A R C Documents A R C Administrators Guide A R C Administrators Guide Part number 8000252 A R C Installation Guide A R C Installation Guide Part number 8000253 Psion A R C User Manual ES NUMBERS 7535 62 B 3 8515 B3 A A R C site ID A 3 A R C A3 client settings 100 group ID A 3 A R C administrators guide B 3 A R C client A3 A R C installation guide B 3 A R C network A 3 A R C server beacon 13 communications 53 54 database 4 network messages 13 outgoing messages 54 system requirements 4 A R C system task A 3 A R C task A 3 A R C user task A 3 ActiveSync 14 17 122 ActiveX deployment 112 activities file 105 folder 105 adaptive download 49 52 add tasks 61 auto assign 123 auto assign rules 40 49 A 3 create 41 delete 41 edit 41 imp
8. a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Click the name of the selected group in the left navigation bar 2 Click New Group on the toolbar New Group opens 3 Type the name of the new group in Group Name Method 2 1 Right click the group that you want to be the parent of the new group a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Right click the name of the selected group in the left navigation bar 2 Onthe shortcut menu click New Group New Group opens 3 Type the name of the new group in Group Name 5 3 Rename a Device Group You can rename any device group that is in the My Groups section Method 1 1 Select the group that you want to rename a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want c Click the name of the selected group in the left navigation bar 2 Click Rename Group on the toolbar The group name becomes editable 3 Type the new name for the group in place of the existing name Method 2 1 Right click the group that you want to rename a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want c Right click the name of the selected group in the left navigation bar Psion A R C User Manual 3
9. dialog box Psion A R C User Manual EB Chapter 5 Working With Device Groups Add Tasks 5 12 10 2 Activities Using this Window Add and Delete the Tasks Assigned to a Device Group Assign Tasks to a Device Group 62 Psion A R C User Manual WORKING WITH TASKS Gl ARC Tasks 00 ea bh a ch as a a a AA 67 62 Created Task dia cia a Re aa a Raye BOR NG Wa Asa a A RUE aoe arc eae ee 67 63 Edibailasko 2432 4 ae cite are e Chee Lao aie Be Oe aia Oe oe ee eee ee a 67 64 CopyalasK sda se aha ee gee ede a a WEES EWS ORO OR ERE OS aR eA WS 67 65 Delete a asks css da crol at bres Snes ae hrs anion ORTI T te aoe Geena ang Gam 68 6 6 Selecta Task Version Number lle hh hrs 68 6 7 X Add Properties to a Compatibility Rules Table 2 2 2 o e a 68 6 8 List G roupsthat Use d Task so eas apere ded eem eee ee Room oy da hee UR HERO Reg 69 69 Createa Task Elle a a uo Gok pur Roe amp po am atl Ga a AUR ROA Ua na UE So EIS c en 69 6 10 Edita Task Filter i a age eme e e a a ON EE EROS RUE xU A a ws 69 64i Delete a Task Filter us s kot a RA NE Ew vov p dodo ee 69 612 Listthe Tasksima Task FMEGE san ws dod m oA ears das AAA ee deg 69 613 Replace an A R C System Task File e ses 2 00 0 o o or RR a SER Y US a 7O 614 Tasks A REA A 70 6141 Column Headings eii ok mmm domom a aa RR ad a 70 6 14 2 My Tasks sus ae engen das Beer RS in ao is Soames Are 70 61473 ARC System Tasks 1o ee te wie a A A US A eww A A
10. ACTIVE REMOTE CONFIGURATION A R C a User Manual October 31 2011 Part No 8000251 A ISO 9001 Certified Quality Management System O Copyright 2011 by Psion Inc 2100 Meadowvale Boulevard Mississauga Ontario Canada L5N 7J9 http www psion com This document and the information it contains is the property of Psion Inc This document is not to be used reproduced or copied in whole or in part except for the sole purpose of assisting in proper use of Psion manufactured goods and services by their rightful owners and users Any other use of this docu ment is prohibited Disclaimer Every effort has been made to make this material complete accurate and up to date In addition changes are periodically incorporated into new editions of the publication Psion Inc reserves the right to make improvements and or changes in the product s and or the pro gram s described in this document without notice and shall not be responsible for any damages including but not limited to consequential damages caused by reliance on the material presented Psion the Psion logo A R C and the names of other products and services provided by Psion are trade marks of Psion Inc Windows and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Psion Inc
11. 3 14 Auto increment Properties sira eere od eia ve ere rer rere ina een 22 3141 Set Incrementing Values in Auto increment Properties ce cece cece e eee eee eeeeeeeeeeeeees 22 3J444 Auto increment SLrmnligs uiie conr rk tidad 22 3444 2 Auto increment Numbers ordre re re eU RTI En ia dt 23 3 4 4 3 JAut increment IP Addresses deerit re en 23 314 2 Set Custom Values in Auto increment Properties cc cece cece ee eee cece ee eeeneeeeeeeeeteeens 23 3 14 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties cceeeeee eens 23 315 importan ARC Database nia vip ape die sss slo s ee en Y nenne ee SR VR SN 25 316 EXp rt the A R C Database cs vun nn nenn nn 25 34 5 Dele AurA RC Data ren ee Rede Renee 25 318 Delete Device History After a Clean Start oooocccccccconcccccncrcccccnccnn nn eene meme 26 349 Clone the REGIST ci re eu EAS AAA A ee 26 3191 Clone Directly from Another Psion Device sssssssssesseesseessse ne nenne enn 26 319 2 Clonedroma Registry Data Elle cian 26 3 20 Update an Operating System zu nenne nun 27 3 204 Updating an Operating System Using a Multi image File oooooooooooooororrnrcrrnanaranoos 27 3 20 2 Updating an Operating System Using Several Files cece cece eee ee cece eeeeeeeeeeeeeeeeens 28 3 21 Greate a Total Recall Backup Profile a ensure 30 3 22 Update Devices Using a Total Recall Clone Profile o
12. 678 6 40 5 Auto increment Numeric Editor This editor enables the entering and editing of numeric values to be assigned to auto increment properties For more information see Section 3 14 Auto increment Properties on page 22 You can specify a range of values that are assigned by A R C starting with the lowest number and increasing by one for each succeeding device 6 40 6 Auto increment IP Editor This editor enables the entering and editing of static IP addresses to be assigned to auto increment properties For more information see Section 3 14 Auto increment Properties on page 22 You can specify a contiguous range of values that are assigned by A R C starting with the lowest address and increasing by one for each succeeding device until the end value is reached Start Value The first IP address to be assigned End Value The last IP address to be assigned 6 40 7 Enter New Version When you edit a task that is assigned to one or more device groups you must change the version number of the task This dialog box opens when you save an edited task For more information see Section 6 6 Select a Task Version Number on page 68 Version Enter the new version number This must consist of characters that are valid in a Windows filename e Psion A R C User Manual Chapter 6 Working With Tasks A R C Templates Warning Dependent Groups List Select the device groups that are to use the new version of the task Unselected dev
13. A Psion application used to provision and configure Psion devices over wired and wireless networks A R C client A R C uses a client server architecture The A R C client on the device is responsible for responding to A R C server communications to download new tasks or report success or failure of the installation of these tasks A R C group ID A unique number that is assigned to a device group when it is created The name of the device group can be changed but this ID cannot be changed This ID is downloaded to all target devices in the group It can be displayed on System Properties on the Control Panel of the device A R C network utilization option This is a set of data transmission parameters that control the download speed to selected device groups A R C site ID This links an A R C Server with a group of devices The site ID is downloaded to each device as it is discovered Devices only respond to A R C Server messages that use the same site ID as the server that discovered them This ID can be displayed on System Properties on the Control Panel of the device If you change the site ID in the A R C Server previously discovered devices will no longer respond A R C system task An A R C system task configures the A R C client on the target devices An A R C task creates an install script that is downloaded from the A R C server to the target devices where it is executed Each task has a Task Name and a version num
14. Psion A R C User Manual 127 Chapter 8 Reports Reports Windows 8 3 Reports Windows 8 3 1 Device Properties Selection This window is opened by the Group Device Properties Table report Available Properties System Software Bluetooth Data Capture Device Settings deviceT rylt PJ LastUpdate All the available properties are listed in the left hand column Select those that you want to appear on the Group Device Properties Table Order the columns on the report using the Up and Down buttons Save the selection to a file using the Save As button Restore a previously saved selection using the Load button 8 3 2 Device Search This window is opened by the Device Filter by Properties report Display devices that matches the following property values Ra Define the properties and their settings that are used to select devices for the Device Filter by Properties report LE Psion A R C User Manual Device Search Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Psion A R C User Manual LE A APPENDIX GLOSSARY Al ARC TerMInOlOGYs aom Remy ehem ARA A3 Psion A R C User Manual re Appendix A Glossary A R C Terminology A A R C Terminology A A R C Active Remote Configuration
15. When the actual data transfer rate differs from the value set in Expected throughput by more than this amount the inter block delay is increased or decreased by the amount in Adjust Delay Delay Adjust The incremental change in the inter block delay measured in milliseconds 52 Psion A R C User Manual Chapter 5 Working With Device Groups Connection Settings Maximum Retries The number of times that the A R C client on a device requests that data be resent after a transmission failure On each of these retries the block size is halved When the maximum number of retries is reached the download stops After three minutes another attempt is made to transmit the data 5 12 2 3 Activities Using This Window Deploy Tasks Assigned to a Device Group Configure A R C Network Utilization Assign an A R C network to a device group Create an A R C network Modify an A R C network Delete an A R C network 5 12 3 Connection Settings In this window you can set up and modify the network communications between the A R C Server and the target devices Discovery Settings Site ID Seve tas Pot E Require SSL Note IIS needs to have a SSL certificate for this feature to work Beacon Destination Network 255 255 255 255 y Address Range to f Broadcast Frequency 5 seconds Upload Service Settings Start Total Recall upload service on startup requires restart Port 8060
16. You cannot edit the version number here N Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset 108 Psion A R C User Manual Chapter 6 Working With Tasks Registry Key Activities Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box co
17. or you can assign a specific value to each device Psion A R C User Manual ES Appendix A Glossary A R C Terminology C Clean start A clean start resets the Psion computer to its factory default settings This operation can only be performed manually Cloned devices Cloned devices have identical operating systems software and configuration settings with the exception of Terminal Unique Parameters Compatibility rules If a task does not apply to all the devices in the group the compatibility rules are used to select the devices that this task applies to You can set several selection criteria D Device A target device is any Psion computer hand held or vehicle mount that is to have a configuration downloaded from A R C Device group A device group is a collection of target devices that are configured using the same A R C tasks Tasks are deployed to all the devices simultaneously or using the same update schedule The devices have the same A R C configuration settings Device property A device property is a value that is uploaded to A R C from a target device Device properties are used to select similar devices for update and to distinguish devices from each other It can be a static value such a version number a keyboard type or a scanner type It can be a dynamic value such as battery charge Device properties list The device properties list is a summary of the hardware and software components of a target
18. 103 Chapter 6 Working With Tasks BooSt Script Deployment Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 D Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 34 BooSt Script Deployment Deploys and runs a configuration BooSt script on the device For example setting the screen blanking flag on a vehicle mount device Important Do not use this task for downloading the BooSt script used during an operating system upgrade For more information see Section 3 20 2 Updating an Operating System Using Several Files on page 28 Warning When deploying these scripts remotely it is important to ensure that the script will launch the OS when it has completed Otherwise your device will remain in BooSt 6 34 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid
19. 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties on page 23 For an overview of the configuration of auto increment properties see Section 3 14 Auto increment Properties on page 22 5 8 3 Activities Using This Tab Update an Operating System Update Devices Using a Total Recall Clone Profile Discover Devices on a Network Configure A R C Network Utilization Schedule The Deployment of Tasks to a Device Group Deploy Tasks Assigned to a Device Group 5 9 Tasks Tab This tab displays a list of all the tasks that are assigned to the selected device group Tasks are downloaded and subsequently installed on the target devices in the order that they are listed on this tab All the tasks are downloaded After all the tasks have been downloaded they are installed 5 9 1 Customize the Tasks List You can set up the tasks list to suit the way that you work You can do the following Change Column Widths Fit the Width of All Columns to their Data Size Fit one Column Width to its Data Size Change the order of the tasks list 1 Select the tasks to be moved by doing one of the following Select one task Click anywhere on the task row Select a contiguous group of tasks Click on the first task then hold down the Shift key and click on the last task Select several tasks Hold down the Ctrl key and click individually on several tasks 2 Click the up arrow icon and down arrow icon to move the selected tasks Ps
20. 512 2 3 Activities Using This WindOoW eee 53 512 3 Connection SeEtlfiBSa s dead e aie ea na drm da Sad mee een Bede o 53 512 31 Discovery Settings sed easan op ea y o9 x4 anne in a 53 Psion A R C User Manual 512 32 Upload Service Settings lt ser cose ces Cee a RR RR REF eee em LE TS 54 512 3 3 Activities Using This Window o o ee eee 55 512 4 NeW GTOUD 4 su au carer a mida A eae lad Be wR X UR atin By a ae ata ea ee ae aul SOS CC ne 55 512 41 Activities Using This BOX v sa se san a0 0 an eae a we ee XE ea ew 55 5125 Device Properties uus un cm RE a E m AU m ea Ee Te ee Ra DS el we 55 542 51 Activities Using this Window ee 56 5126 Device Settings Edit r essc 0 oom Ry aa ee Ra HN OMS OO ORO an 56 542 61 Activities Using this Window les 57 512 7 Import Devices Settings Wizard eee 57 512 71 SOON T cos rr DE o wor A ay Ru Pa a kw O ee of 512 52 Secrteem2 1 54 6 wor ERATES a Oe wee eS 58 512 3 Activities Using this Wizard e sux 5 2 oy a eR Ara aa aa 58 512 8 Offline Deployment urs ommo RR ba vee Roh bews go mov X X REX S 59 542 81 Device List Table egere RS Karen m OY RR CY ROT R OY Sex FO hU XO wm OP S 59 51282 2 Other Details ux 4 e ee dux np eR Rr a BU uerus A Meo a Bed Het 8 60 512 8 3 Activities Using this Window ss 60 5129 Offline Data RetieVal si 60 5 6 03 ob ess Saas A dre A ee a 60 51291 Activities Using this Windows sss om om RR bee a
21. 96 9 Pee ee eA OU 114 San Sereen s pi era y e er rada Teed a ir Bedi io Bie 16 114 6 4012 SCHEEM 2 4 Bae a a ARA a a eee DS 114 6 401 3 Activities using this Wizard o o 114 640 2 SIWE ASi se PTT 114 640 21 Activities Using ThIS BOX 4 v ace arem a a a SO G 115 6 40 3 Filter Edito sust ee a a a ea A e a a A 115 6 40 31 Fields Definition and Uses 2 aaa 115 6 40 3 2 Activities Using This Editor e soa o o rennen 115 Psion A R C User Manual E 6 40 4 Auto increment Format String Editor o o e 115 6 40 5 Auto increment Numeric Editor s aeaaee aa eaaa e aa E a E e a hh 116 6 40 6 Auto Increment IP EdibOE 4 i uu umo a GRR va a RR OE aan 116 6 40 1 Enter New Versi n 255 dove 0000 0 XY UR en RUE RUE UE URNA m OE RT GE XR as 116 6 40 8 A R C Templates Warning si secas meds ao Rok ae der Re Ele ie 117 66 Psion A R C User Manual Chapter 6 Working With Tasks A R C Tasks 6 1 A R C Tasks An A R C task creates an install script that is downloaded from the A R C Server to the target devices where it is executed There are two types of A R C tasks User tasks these configure the target device System tasks these update the A R C client on the target device Each task has a task name and a version number The combination of name and version number must be unique 6 2 Create a Task 1 Open
22. A R C Server This is the address that is currently selected in Server Interface on Connection Settings This enables the devices to send messages to the A R C Server requesting further updates Create Multiple Deployment Packages When this is selected A R C splits the downloaded data between several USB memory sticks Enter the number of memory sticks you want to use This is most useful if you have a lot of placeholder devices 5 12 8 3 Activities Using this Window Update Devices Offline 5 12 9 Offline Data Retrieval This window opens when Offline Data Retrieval is clicked on the toolbar After each device is updated offline its properties and A R C status are written back onto the USB memory stick You can update the A R C Server from the USB memory stick or you can copy the files to your desktop computer and then update the A R C Server later Deployment folder Deployment folder This is the folder containing the files that are to be used to update the A R C Server EN Psion A R C User Manual Chapter 5 Working With Device Groups Add Tasks 51291 Activities Using this Window Update Devices Offline 5 12 10 Add Tasks This box opens when you click Add on the Tasks Tab Tasks Task Name OTT_CE 4 17 Device Settings Device Settings Device Settings deviceTryIt Network Settings Network Settings IP Range Power Settings Power Settings RegCloneWAP3 Scanner Settings
23. Create an A R C network Modify an A R C network Delete an A R C network Psion A R C User Manual EST Chapter 5 Working With Device Groups Network Utilization 5 12 2 Network Utilization Name Description Block Size Inter Block Delay Adaptive Download Adaptive Download Expected Throughput Adjust Threshold Delay Adjust Maximum Retries This is used to create or edit A R C network settings This is the only place where you can enter this data 5 12 2 1 Network Settings Name The name of this set of network settings It is assigned in this dialog box when the network is first defined or edited Description Text describing the network Block Size The size of a block transmitted by the A R C server while downloading tasks measured in KBytes Inter Block Delay The time interval between the successful reception of a block by a device and the sending of the next request by the device Measured in milliseconds Adaptive Download When checked the A R C Server uses a simple adaptive download algorithm to enhance the speed of the download by adjusting the download according to the network conditions 5 12 2 2 Adaptive Download Expected Throughput The rate at which you want to transmit data measured in KBytes sec When adaptive download is enabled the inter block delay and the block size are adjusted to attain this rate Adjust Threshold
24. In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 38 3 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on p
25. Log report Optionally the history of any device that has recently undergone a clean start can be deleted when the device is rediscovered by the A R C Server 1 Select Options of the Files menu 2 Select the Environment tab 3 Select Delete previous settings when a clean device is discovered 3 19 Clone the Registry You can clone all or part of the registry from one Psion device to other Psion devices The options are Clone Directly from Another Psion Device Clone from a Registry Data File 3 19 1 Clone Directly from Another Psion Device Connect the source device to the A R C Server 1 Set up an ActiveSync or a WMDC connection between the source device and the A R C Server 2 Create a Registry Cloning task 3 Click Connect O Note While the device is uploading the registry data to the A R C Server you cannot cancel the operation The registry keys are all uploaded to the A R C Server When this process is complete the entire registry is listed under Select Additional Registry Keys The compatibility rules table is configured so as to restrict the task to only devices with the same model number and operating system as the source device 4 Select the registry keys to be downloaded to the target devices 5 Select A R C initiated warm reset as the After Install action Assign the task to the device group Assign tasks to the device group following the instructions in Section 3 10 1 Assign Tasks to a Device Group
26. Site ID 5 If the A R C Server does not have a wired or an unwired network connection set Server Interface to ActiveSync only 6 Click Save For Windows CE based devices 1 Select Options on the Files menu 2 Select the ActiveSync tab 3 Select Enable Guest Only 3 31 Place Discovered Devices in the Discovered Devices Folder As soon as a connection is made with a device the device is discovered by the A R C Server Use one of these methods to force a new connection Create a new connection If there is already a connection briefly interrupt the connection 3 3 2 Move Discovered Devices to the My Groups Folders You can move the discovered devices from the Discovered Devices group into other groups For instructions see Section 4 2 Move Devices to Another Group on page 35 3 3 3 Place Discovered Devices in the My Groups Folders 1 Ensure that rules have been set up to sort the devices into the relevant My Groups folders For instructions see Section 5 6 Set up Auto assign Rules on page 40 2 As soon as a connection is made with a device the device is discovered by the A R C Server Use one of these methods to force a new connection Create a new connection If there is already a connection briefly interrupt the connection 3 4 Troubleshoot Device Discovery The A R C icon does not appear in the taskbar of potential target devices What should be happening During the A R C device discovery process the A R C downlo
27. System Task File 6 40 2 Save As This dialog box opens when you click the Save As button after editing a task This creates a new task Applies to both device tasks and A R C system tasks Task Name Enter the name of the new task This name must consist of characters that are valid in a Windows filename Version Enter the name of the version number for this new task This name must consist of characters that are valid in a Windows filename AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 114 Psion A R C User Manual Chapter 6 Working With Tasks Filter Editor 6 40 2 1 Activities Using This Box Edit a Task Copy a Task 6 40 3 Filter Editor This is used to add A R C tasks to and subtract A R C tasks from a task filter Filter Name Available Tasks Task Name Version Device Settings Device Settings Device Settings deviceTryIt Network Settings Network Settings IP Range Power Settings Power Settings RegCloneWAP3 Scanner Settings Scanner Settings Scanner Settings Scanner Settings Summit 6 40 31 Fields Definition and Uses Filter Name This is the name that the task filter will be saved under when you click OK If you
28. User Manual WORKING WITH DEVICE GROUPS 51 OVERVIEW sowe de ee baw ra a a a AAA A A A 39 52 Create a Device ErOUD dci doma One ar A O A A A arc ONCE 39 5 3 Renamea Device COUPE RRA Y 3 39 5 4 Copy a Device Group s sv ana u u eS a aA OED a ORO Ro ERE RD OER EEA BUS 40 55 Deletea Device Groups aa pareen Ree ee oe ee Ee Bw roe os 40 5 6 Setup Auto assign Rules hare ae na HE PR RS oO GR v ROPA E ER ER Y Uy XU RS 40 5 6 1 Create an Auto assign Rule sess eee Al 5 6 2 Edit Am Auto assign RUE sse s Room x x OR OY RR baw sew wee No PO E E a 41 5 6 3 Delete an Auto assign Rule hrs 41 5 64 Order the Au to assigm RUGS keane es awe ae a da UE Ry Rx e OE E VOX OY VOX EO a 42 5 7 Devices Tabs arre ed RC RO AUR Ge Pope AS de s 42 571 Device Groups ses qmi arras A leas kur 42 5711 Default Columns Available at Installation 2 2 2 ee eee 42 5 71 2 Columns That Can Be Added to the Device Group List een 43 5 71 3 Activities Using This Tab s s m ommo xo 0 awh one anna 43 572 Target Device Task List sa ieuas a aa a aoe dears Sanwa ee 43 5 7 21 Default Columns Available at Installation ee ee 44 5 7 2 2 Columns that can be Added to the Target Device Task LiSt 44 5 1 2 3 Activities USING THIS Tab ls usw suse a a a e 44 5 8 General Tabi teca aan a a AA A uy m Rok ER ae ae ES 45 5 81 GroupDetlbltloliS s x sin ed eh wed RA ewe ew ee eee ee an 45 5 82 Devi
29. When you click Apply the tasks are updated The devices will be updated with the new settings when the tasks that define the auto increment properties are deployed The values that you enter must be within the range specified for the auto increment property when it was created by one of these methods Auto increment Strings Auto increment Numbers Auto increment IP Addresses If any value is out of range when you click Apply or Save an error message is displayed You must correct the problem before you can proceed Open Click this to open the Import Devices Settings Wizard where you can import new settings from a CSV file For details see Section 3 14 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties on page 23 Save Click this to save the table as a CSV file For instructions see Section 3 14 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties on page 23 ES Psion A R C User Manual Chapter 5 Working With Device Groups Import Devices Settings Wizard Apply Click this to store the values shown on the table as the new settings for the auto increment properties The editor remains open oK Click this to store the values shown on the table as the new settings for the auto increment properties The editor closes Cancel Click this to close the editor without saving changes 512 61 Activities Using this Window Use a Spreadsheet to Set Custom Values in Auto increment Properti
30. are editing an existing filter the new name overwrites the previous name Add a task to the filter 1 Selecta task in the left hand column 2 Click the icon Remove a task from the filter 1 Selectatask in the right hand column 2 Click the lt lt icon 6 40 3 2 Activities Using This Editor Create a Task Filter Edit a Task Filter 6 40 4 Auto increment Format String Editor This editor enables the entering and editing of values to be assigned to auto increment properties These values consist of a character string concatenated with an incremented numerical value For more information see Section 3 14 Auto increment Properties on page 22 You can specify a range of values that are assigned by A R C starting with the lowest number and increasing by one for each succeeding device Psion A R C User Manual EJ Chapter 6 Working With Tasks Auto increment Numeric Editor Example 1 To define a range of values from XYZOI to XYZO8 enter the following Format String XYZ 0 00 Start Value 1 End Value 8 Example 2 To define a range of values from XYZ1 to XYZ8 enter the following Format String XYZ 0 0 Start Value 1 End Value 8 Example 3 To define a range of values from AO5BCD to A678BCD enter the following Format String A 0 00 BCD Start Value 5 End Value 678 Example 4 To define a range of values from AOO5BCD to A678BCD enter the following Format String A 0 000 BCD Start Value 5 End Value
31. are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 25 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers For instructions on using TekTerm see the TekTerm Software User Manual To change a value click the value in the right hand column Either type a new value or select from the drop down list Psion A R C User Manual Chapter 6 Working With Tasks TekTerm Port Settings 6 25 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbe
32. case when you specify an auto increment property during task creation the Auto increment Format String Editor opens The assignment of values starts with the device at the top of the Device Group List on the Devices Tab and continues incrementing sequentially down the list Example 1 To define a range of values from XYZOI to XYZO8 enter the following Format String XYZ 0 00 Start Value 1 End Value 8 Example 2 To define a range of values from XYZ1 to XYZ8 enter the following Format String XYZ 0 0 Start Value 1 End Value 8 Example 3 To define a range of values from AO5BCD to A678BCD enter the following Format String A 0 00 BCD Start Value 5 End Value 678 22 Psion A R C User Manual Chapter 3 Using A R C Set Custom Values in Auto increment Properties Example 4 To define a range of values from AOO5BCD to A678BCD enter the following Format String A 0 000 BCD Start Value 5 End Value 678 3 44 1 2 Auto increment Numbers Some auto increment properties such as TekTerm terminal numbers require an incrementing numeric value In this case when you specify an auto increment property during task creation the Auto increment Numeric Editor opens Enter the beginning and the end of the range of values The assignment of values starts with the device at the top of the Device Group List on the Devices Tab and continues incrementing sequentially down the list 3 14 1 3 Auto increment IP Addresses Some au
33. devices On Window Mobile based devices the Windows Connection Type should be set to Internet ActiveSync With direct connect using ActiveSync when the A R C Server has no wired or wireless connection to a network 6 In Beacon Destination define the IP address for broadcast messages or the range of IP addresses for messages to selected devices See Section 3 1 1 Set Up the Beacon Destination for instructions T Select the Broadcast Frequency 8 Click Save 3 1 1 Set Up the Beacon Destination This process defines the IP addresses of the devices that are to receive messages from the A R C Server Send network broadcasts 1 Select Network 2 The drop down list displays all the broadcast IP addresses that A R C detects on the current interface Select an address Send messages to one device 1 Select Network 2 Doone of the following If A R C has already communicated with the device select the IP address from the drop down list f A R C has not communicated with the device type the IP address of the device in the Network box Psion A R C User Manual Chapter 3 Using A R C Discover Devices on a Network Send messages to several devices within a range of IP addresses 1 Select Address Range 2 Enter the IP address of the first device 3 Enter the IP address of the last device 3 2 Discover Devices on a Network For an overview of the discovery process see the A R C Administrators Guide av
34. fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid Section B 1 User Manuals for Psion Computers Select registry file When this is selected a file containing registry data is downloaded from the A R C Server to the target devices Select the file for download For instructions on uploading the data to the A R C Server see Section 3 19 Clone the Registry on page 26 Clone from device When this is selected the registry settings are transferred from a Psion device that is connected through ActiveSync to the A R C Server to the target devices The registry data is uploaded from the device to the A R C Server when the task is deployed the registry data is downloaded from the A R C Server to the target devices For instructions on connecting the Psion device to the A R C Server see Section 3 19 Clone the Registry on page 26 Select registry keys eq Note While the device is uploading the registry data to the A R C Server you cannot cancel the operation Select the check boxes that correspond to the registry keys that you want to set on the target devices 6 36 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename
35. if necessary 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list 4 To change the device names for the target devices Click in the right hand column opposite Change Device Name Select Yes on the drop down list Expand Change Device Name Click in the right hand column opposite Device Name Click the icon In the Auto increment Format String Editor enter the range of names that you want to assign to the target devices 5 To change the user interface language Click in the right hand column opposite Change UI Language Select Yes on the drop down list Expand Change UI Language Click in the right hand column opposite Change UI Language Select a language on the drop down list 6 To change the Internet Explorer home page a Click in the right hand column opposite Change Internet Explorer Home Page b Select Yes on the drop down list Psion A R C User Manual FOOD pano Chapter 6 Working With Tasks Device Settings c Expand Change Internet Explorer Home Page d Inthe right hand column opposite Change Internet Explorer Home Page type the URL for the home page 7 To change the supervisor password Expand Shell Security Click in the right hand column opposite Change Password Select Yes on the drop down list Expand Change Password In the right hand column opposite Old Password type the current supervisor password In the right h
36. in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion 6 34 2 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here D Psion A R C User Manual Chapter 6 Working With Tasks File and Folder Activities AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the
37. is under license All trademarks used herein are the property of their respective owners Return To Factory Warranty Psion Inc provides a return to factory warranty on this product for a period of twelve 12 months in accor dance with the Statement of Limited Warranty and Limitation of Liability provided at www psion com warranty The warranty on Psion manufactured equipment does not extend to any product that has been tampered with altered or repaired by any person other than an employee of an authorized Psion service organiza tion See Psion terms and conditions of sale for full details Important Psion warranties take effect on the date of shipment Service and Information Psion provides a complete range of product support services and information to its customers worldwide Services include technical support and product repairs To locate your local support services please go to www psion com service and support htm To access further information on current and discontinued products please go to our Teknet site and log in or tap on Not Registered depending on whether you have previously registered for Teknet http community psion com support A section of archived product information is also available online http www psion com products TABLE OF CONTENTS Chapter 1 Introduction 11 About This Marital cri enim Go es e rete e en E nee 3 1 2 Text CONVENIOS asin nin ia 3 1 3 ARE OVERVIE
38. it may be in a later download Autorestore is intended to work with resets that occur during the deployment of A R C tasks especially following operating system updates If you want to define what happens when a reset occurs at other times use Total Recall After Install This is the selection that was made for the After Install field when the task was created or edited on the task screen 5 9 3 Activities Using This Tab Add and Delete the Tasks Assigned to a Device Group Assign Tasks to a Device Group Remove Tasks from a Device Group 5 10 Network Tab Displays the settings that define the block size and download speed for messages from the A R C Server to the target devices Select an A R C network name from the Network drop down list If you want to add a network modify a network or delete a network click Configure The Configure Network Utilization dialog box opens All data displayed on this tab is entered and edited in the Network Utilization Network Select the name of the network settings that you want this device group to use for downloads Several sets of network settings are provided as part of A R C You can also create your own named network settings ES Psion A R C User Manual Chapter 5 Working With Device Groups Rules Tab The following are provided at installation High Fast transmission Medium Medium impact on other network traffic Low Minimal impact on other network traffic 5 10 1 Details
39. not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task E Psion A R C User Manual Chapter 6 Working With Tasks Total Recall Clone Deployment 6 28 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 D Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected devi
40. on Chapter 3 Using A R C Set Up A R C Server Connection Settings 3 1 Set Up A R C Server Connection Settings For an overview of the network options available to A R C see the A R C Administrators Guide available on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx On a wired network or a WLAN this process defines the settings for all outgoing and incoming network messages for the A R C Server 1 Ensure that the A R C Server is not broadcasting If it is discovering devices click Stop Discovery on the toolbar If it is deploying tasks click Deploy Tasks on the toolbar and make sure the button is no longer highlighted 2 Onthe left navigation bar select Device Groups 3 On the toolbar select Connection Settings The Connection Settings window opens 4 In Site ID type the A R C Site ID A Important If you do not set the Site ID the A R C Server will not send beacons or transmit messages 5 On the Server Interface drop down list select the network address of the A R C Server Computer name When the A R C Server and the devices are on the same local network It is recommended that you use this setting with Windows Mobile based devices Fully qualified computer name When the A R C Server and the devices are not on the same local For example XXX NNN ad psion com network IP address It is recommended that you do not use this with Windows Mobile based
41. on page 18 Deploy the task Deploy the task For instructions see Section 3 7 Deploy Tasks Assigned to a Device Group on page 16 3 19 2 Clone from a Registry Data File Save the registry to a data file Windows CE operating systems 1 Onthe source device run regfile and define the filename where the registry data is to be saved 2 Copy the registry data file to the A R C Server 3 You may edit the data in the registry file if necessary Create the task 1 Create a Registry Cloning task 2 Select Select registry file then select the filename on the A R C Server where the registry data is saved 3 Select A R C initiated warm reset as the After Install action ES Psion A R C User Manual Chapter 3 Using A R C Update an Operating System Assign the task to the device group Important Using this method for cloning the registry A R C does not generate any restrictions on the devices that the registry data file can be deployed to You must ensure that you deploy to devices where the registry settings are valid Assign tasks to the device group following the instructions in Section 3 10 1 Assign Tasks to a Device Group on page 18 Deploy the task Deploy the task For instructions see Section 3 7 Deploy Tasks Assigned to a Device Group on page 16 3 20 Update an Operating System Using A R C to update an operating system and then configuring the updated device to be operational is a multistep process Broadly the s
42. template 6 22 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers Backlight settings 1 Expand Backlight 2 Expand the list further if necessary 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list Es Psion A R C User Manual Chapter 6 Working With Tasks Power Settings Devices settings 1 Expand Devices 2 Expand the list further if necessary 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list Battery and external power timeout settings 1 Expand Suspend 2 Expand the list further if necessary 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list 6 22 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous de
43. the Tasks Pane Select All Tasks in the left navigation bar 2 Click New Task on the toolbar 3 Select the type of task that you want to create from the drop down menu The corresponding task screen opens 4 Define the task on the task screen 5 When you have finished click Save A Confirmation box opens 6 Doone of the following Click No if you do not want to assign the task the a device group Click Yes to assign the task to a device group then in the Group Browser box select the device group 6 3 Edit a Task 1 Open the Tasks Pane a Select My Tasks in the left navigation bar b Select All Tasks 2 Doone of the following Right click the selected task Then click Edit Task Left click the selected task Then on the toolbar click Edit Task Double click the selected task The corresponding task screen opens Make changes to the data on the task screen When you have finished your changes click Save 5 If this task is assigned to any device groups the Enter New Version dialog box opens Enter a new version number for the task and then select the device groups that the new version applies to Device groups that are not selected still have the original version of the task assigned to them 6 4 Copy a Task I0 1 Open the Tasks Pane a Select Tasks in the left navigation bar b Select My Tasks 2 Doone ofthe following Right click the selected task Then click Edit Task Left click the selected tas
44. the stored version number the device accepts the download If the two version numbers are the same the device refuses the download and the A R C Server does not download the task In order that the downloaded task is accepted by the device the version numbers have to be different They do not have to increment or be part of a series Defining task version numbers on the A R C Server When you create task version numbers on the A R C Server during task creation or task editing you must ensure that when you deploy the tasks these version numbers are acceptable to the A R C client on the target devices The A R C Server does not keep a record of the version numbers that have been used for a task 6 7 Add Properties to a Compatibility Rules Table When you define a task it may not apply to all the devices in a device group Each task screen has a task properties table Use this table to define the features of those devices to which the task applies The stored values for the device properties of each device are compared to values or ranges of values that you select The values stored for the device properties are the most recent of The values uploaded to the A R C Server when the device was discovered The values uploaded to the A R C Server on the successful completion of task deployment To add a property selection do the following 1 Ensure that you have a task screen open and you have checked Advanced 2 Click in the Proper
45. to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 30 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 e Note This table is ignored during offline deployment Column headings Property This is a device property Select from the d
46. valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 i Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 32 A R C Client Settings Deletes the A R C Server settings from the target devices 6 32 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename 100 Psion A R C User Manual Chapter 6 Working With Tasks A R C Client Settings Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after th
47. valid in a Windows filename You cannot edit the version number here Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not
48. values Enter the name for the rule in Rule Name This name does not have to be unique Select the name of a device group from the drop down list in Target Group Any device meeting the criteria defined in this rule are assigned to this group Set the Rule Conditions Set the rule conditions Use this table to select target devices by comparing their device properties uploaded to the A R C Server when the device is discovered to values or ranges of values that you select To add a property selection do the following A 2 7 8 9 Click in the Property column On the drop down list select a device property This is the same list that is displayed when you view the system properties of a device Click in the Operator column On the drop down list select the relationship between the current setting of the device property and the value that you will set in the Value column Click in the Value column A dialog box opens Do one of the following If the property that you selected has discreet values select a value from the drop down list If the property is to be compared to a numeric value or a character string type the value in the text box Click Add Continue adding values until you have all the options for this property Click OK To add another line to the properties table do the following Press Return A new line appears at the bottom of the table To save the new rule When you have completed t
49. 3 13 Update Devices over WWAN You can update devices over a WWAN however in most cases using offline deployment as described in Section 3 12 Update Devices Offline on page 20 is a better choice The process is as follows Create a WWAN shortcut 1 In the File menu click Create WWAN Shortcut A Save As window opens 2 Select the folder where you want to save the ARC Ink file This file contains the Site ID and the current network address of the A R C Server Load ARC Ink onto each device 1 Ensure that there is an open network path between each device and the A R C Server You should be able to ping the A R C Server from each device 2 Copy ARC Ink onto each device 3 Oneach device double click ARC Ink The device is discovered by the A R C Server and placed in the Discovered Devices group or if there are auto assign rules it is placed in the chosen group Deploy tasks to the devices 1 Place the devices in their groups 2 Manually deploy tasks to the devices After deployment the device properties and history are updated on the A R C Server Psion A R C User Manual ES Chapter 3 Using A R C Auto increment Properties 3 14 Auto increment Properties Auto increment device properties such as device ID and static IP address take values that are unique for each device These values can be automatically incremented and assigned to each device by A R C or you can assign a specific value to each device Auto incr
50. 5 G general tab 45 generic file deployment 75 global positioning system settings 76 GPS settings 76 group by auto increment settings 9 group ID A 3 groups import 121 l IIS A 4 Ik n B 3 import auto assign rules 121 beacon configuration 121 database 25 device settings 57 files 121 groups 121 information window 121 tasks 121 information window 121 Internet information services A 4 IP addresses auto incrementing 23 L list clearing sorting 8 device group 42 grouping rows by column 8 groups using a task 69 rules 50 sort by column 8 target device 43 tasks in task filter 69 ungrouping rows 8 Index log configuration 127 M modify network 19 move device 35 my groups folder 14 15 N narrowband settings 78 NEO B 3 network 48 A 3 assign to device group 19 create 19 delete 20 discover devices 14 modify 19 properties 52 settings 52 network settings device 80 network utilization configure 51 new device group 55 task filter 69 task version 116 e offline data retrieval 60 deployment 59 update devices 20 Omnii B 3 operating system deployment 102 multi file 28 multi image file 27 update 27 A 5 upgrade A 5 options window 122 order auto assign rules 42 P pane tasks 70 port settings TekTerm 88 power settings 82 profile Total Recall A 5 Total Recall clone 95 properties auto increment 22 A 3 compatibility rules table 68 device 55 device group table 127 filter report 127 networ
51. 5123 ZCONNECLONSELEINGS Herren see ee estate 53 512 341 Discovery Settings a a een 53 5 12 3 2 Upload Service SetHndS usina siria ia 54 512 33 Activities Using This WindoW u use rennen 55 5 124 INEWGrOU Diecisiete ais 55 5412 41 Activities Using This BOX co A A ne ne 55 5 12 5 Device Properties cid eig 55 512 51 Activities Using this WIndOW sescenti ehh ans nn EAR NE BOX SETS nam 56 512 6 Device Settings Edita nern 56 542 64 Activities Using this Window sess en sima nen namen 57 512 7 Import Devices Settings Wizard sen sehen Ce ae d ejns 57 S2 SEN er nen anni ee mn Re em 57 SA2 T2 SCREEN 2 u ee A Eee 58 5 2 7 3 Activities Using this Wizard unse nen namen 58 512 8 Offline Deployment 59 512 81 Device List Table euren kenn 59 542 8 2 Other DetailS nenn an cue nie 60 512 8 3 Activities Using this Window hinein 60 5 129 Offline Data Retrieval EHE UN EU Or eR S e epe ror rr PR EAE e 60 512 91 Activities Using this Window seele tea 61 312 107 Add Mask an I Re ts oda 61 5121041 Tasks Table 61 a 12 10 2 Activities Using this WIndOW ssepe pe RE PRU a anhand 62 Chapter 6 Working With Tasks 6 1 AGRIC TASKS ana an ov EA AER kung 67 6 2 Created TASK nennen rr IIS TEE RER 67 63 Edita TASK avoir cin Eura de die ee di Vase AAA O ed 67 8 4 COPA Task EA ee EEE 67 6 5 Deletera Task aa nenn ana A e O ANA AAA oa 68 6 6 Select a Task Version Number AO RANIA 68 6 7 X Add Properties to a Compatibil
52. 620 3 Advanced task fields v uiuos Gras ate are Da AGORA ae eae Da Baek Dec 79 6 20 4 Compatibility rules table sa e seee Uy UE RUE De a EU FE a ow ae a A a A S 79 6 21 Network Settings 4 as caw woe wma EOE a SEES OW O03 Eee EUR Vem ee Yn ws 80 6211 TasKdernitiontields ecards o Spe doy Gee Arata Pu W a a EVEN S BERN xr d Ue Sou Ges UN 80 621 2 Task details fields uu sce rra a OR UU Re e Ryo ES RE eR Y NC OU EC R8 80 Psion A R C User Manual 6 21 3 Advanced task flelds wird rara da ad 81 6 214 Compatibilitynules table ssi Rm wed awa eed an RR XR demas a 81 6 22 Power SELEINGS sarao ee Bee aed BO RS Re ew ee ee ee ae SR 82 6221 Task detinitionfields u x mee mw os wx a bee ba nase ee 82 6 222 VaSkidetallS TeldSe sa scu ad eae ea eS sos ee X RU om De Ee ee eS om em 82 6 22 3 Advanced task fields ns siu oe Rog me a a 83 6 22 4 Compatibility rules table s s e ss s sesamen RR AE TOY Gr E ne OR ren 83 6 23 Scanner Settings u ix wk Rie woe ws SO UR Hew he bos RON nee we ME d 873 Ue s d x 84 6231 Task definition fields 04 64 4664 po RR ERE HELGE ES o 9 EDD HEH Ros 84 6232 Task det lls fields s o a decade CY e ae a E Dr OA o e ara c a wd 84 6 233 Advanced task fields o eai oo cet a5 hae ne ew ORC EUR OX EUR RUE RU UE ROS AA RS VN 85 6 234 Compatibility rules table u 2 RR ne sos Ro a a EROR A a it d 85 6 24 TekTerm Auto increment Settings oo 86 6 24 1 Task definition fields s s cae 000000 y R
53. 9 Chapter 5 Working With Device Groups Copy a Device Group 2 Onthe shortcut menu click New Group The group name becomes editable 3 Type the new name for the group in place of the existing name 5 4 Copy a Device Group Method 1 1 Select the group that you want to copy a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want c Click the name of the selected group in the left navigation bar 2 Click Copy Group on the toolbar 3 Do one of the following To create a top level group select All To create a child group of an existing group select the parent group 4 Click Paste Group on the toolbar Method 2 1 Right click on the group you want to copy a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Right click the name of the selected group in the left navigation bar 2 Onthe shortcut menu click Copy 3 Doone ofthe following To create a top level group right click All then on the shortcut menu click Paste To create a child group of an existing group right click the parent group then on the shortcut menu Click Paste 5 5 Delete a Device Group Method 1 1 Select the group that you want to delete a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Click the name of the selecte
54. A R C Server While this splash screen is visible on the device the status of the A R C download and installation is displayed along the top of the screen None There is no indication on the target device that it is communicating with the A R C Server A R C complete message This text is displayed on a target device as soon as the Percentage Complete column on the Device Group List shows that the download and installation of the tasks is 100 complete and successful The user of the target device must click OK to remove this message This message is transmitted to the target device only if Snow message on device is selected Show message on device When this is selected the A R C complete message can be displayed This box must also be selected before text can be entered in the A R C complete message Update Schedule You can set up regular deployments of A R C tasks to a device group The frequency of the updates can be anywhere from minutes to monthly All the tasks that are assigned to the device group are updated according to this schedule This update schedule is downloaded to the devices during discovery or as part of an A R C task deployment The devices request A R C updates from the Server according to this schedule This drop down list specifies the frequency these automatic deployments After you make a selection from this list you can specify more details in the box to the right of this list The device makes one
55. A R C downloads all files to the persistent storage otherwise it downloads the files to RAM For details see Section Persistent Storage on page 45 Deploy the tasks Deploy the tasks For instructions see Section 3 7 Deploy Tasks Assigned to a Device Group on page 16 A R C log files On the target device there are several log files in the My Device Windows ARC folder These are all TXT files On the A R C Server you can read the log file by running the Device Configuration Log report 3 20 2 Updating an Operating System Using Several Files The updates to some Psion operating systems are provided as several files You can update the entire operating system by using all the files or only part of it using selected files This type of update is available for 7530 and 7530 G2 7535 and 7535 G2 8525 and 8525 G2 8530 and 8530 G2 ES Psion A R C User Manual Chapter 3 Using A R C Updating an Operating System Using Several Files 8515 Early models of WorkAbout Pro Early models of NEO Download the IMG file from Ingenuity Working The operating system image files are in the Firmware Software and Demos Download section of Ingenuity Working at http community psion com downloads firmwaresoftware__demos The release notes and the conventional update instructions are in the Knowledge Base at http community psion com knowledge w knowledgebase software release information aspx Create auto restore tasks These tasks are creat
56. Click Device Properties on the toolbar Right click on the device row and select Properties from the shortcut menu B Device Properties This window displays the device properties for a selected device at the time of the Last Contact shown on the Device Group List on the Devices Tab To view the details expand a property category Psion A R C User Manual EJ Chapter 5 Working With Device Groups Device Settings Editor 512 51 Activities Using this Window View the Device Properties 5 2 6 Device Settings Editor This window is opened as follows 1 Right click on a device group 2 Onthe shortcut menu select Custom Device Settings This window displays a table with one row for each device in the current device group The first column contains the serial numbers of the devices There is a column for each auto increment property that is defined for this device group Each row displays the current settings for a device You cannot add or delete rows from the table Enter values to override the auto increment values To add more devices press Enter after each device To delete devices select one or more rows and press the Delete key Serial Number Device name p 420390027013 A203P0001943 Placeholder 000001 abc2 Placeholder 000002 abc3 Open Saves Am J ok ceci You cannot change the serial numbers You can change any other cell on the table
57. Columns Available at Installation sese 44 5 7 2 2 Columns that can be Added to the Target Device Task LisSt oooooooomomoo 44 5 1 2 3 Activities Using This Tabs iis eere rhet a E RP ERE tie os ERE ERR RR Ra 44 58 General Talitas dees 45 EN A O NN 45 5 82 Device Settings unseren da id a io 45 5 8 3 Activities sing This Tab 255r derer a nennen neh pr a een nahen 47 9 Psion A R C Administrators Guide Table of Contents 5 95 Tasks Maa ao oca 47 591 C stomizethe Tasks EISE cuca een 47 592 Column Headings is iai conim pr ERREET tens E aa een ee 48 5 93 Activities Using This Tab senken aa iaa e 48 510 Network Tab ee a nee 48 non Detalla en ke ren een ee ee 49 5102 Adaptive Download aus Save Was beak nennen 49 5103 Activities Using TMS TD sen Ares RE 49 Sal Rules Tab iia ARA cee a TE 49 Sd RUSS ea ee a a ee Re Eee 50 5462 Rule DetallS erret set en nn 50 5 11 21 Rule ConditiONS iinisianiin cria rr mE RESEREERRREEFRRERRRR ehe een 50 510 22 Activities USING this Tab u ee en 50 512 Device Groups WIMGOWS viii uso ore ati er eee eee Ee E rer P aan er Edda cee Pepe E ERE M aes 51 5121 Configure NetworkUtilization an seen en en ea 51 5412 11 Activities USING This WindoW ae menge 51 5122 Network Utii Zato M arta 52 542 24 Network Settlngs iss eere nennen a mn scent es 52 5d2 2 2 Adaptive DOWN rara nennen ne nee 52 512 23 Activities USING This WINDOW ans nn en EYES 53
58. De ee EERE EN OP x rn a eae ee SE ee ce 107 6361 Task definition dields uu oso Sao as gehauen 107 636 2 Registry fields 2244 4 40 004 oh Roe dade hae eae wide a a Haw de wees 108 6 36 3 Advanced task fields s s eues new GHA o san Da 9 Ryo a GHA 9 RU VO o dowd 108 6 36 4 Compatibility r lestabl amp s rse ss 0500664 ERR RR RUE EEO DERE RE RAR 109 6 37 Registry Key Activities s esse u u sn o o oy arma EES ETD ERE HRD EERE HAE s 109 6 301 Taskdetinitior fields s su sod mom Bote Gre aed an nn BRE SRR ENS WO Gene Bod oo 109 6312 TaskidetailS Nelis s 4 uu aa nen a A ee a E SOR EA Re E VS 109 637 3 Advanced task fields su e une di and aa BEE a RE Rm ege ana 110 6374 Compatibility rules table 1 0608804 cdas ra a ee Dee e a 111 6 38 Script Deployments seraa tok a Rl AA AAA a SCR Bog a awe SCR e Re 111 6 381 Task definition fields ss mines eri 3 e a E AE AUS 111 6 38 2 Advanced task fields ca es 0 00 0 o o o y doom VU ea awe eee nn 111 6 38 3 Compatibility rules table eee 112 6 39 ActiveX Deployments s uso ry ea y EU a 8 112 6 391 Task definition fields s x umm mon Rex a a ee a go De Eee eee a 113 6 392 Advanced task fields se a sb es densa kde nme ROBO m a AR en ede EO 113 6 39 3 Compatibility rules table se iia ss io a RR SE EUR GRE ELE aa deuce Dacia ADR QICHI dd es 113 6 40 ARRE Task WIDOOWS 3 03 a UU oU EU RUE A o RO SORT hie 114 6 401 Upgrade Task Wizard s s ma sud nar a nun ERK 09
59. Description Text describing the network Block Size The size of a block transmitted by the A R C server while downloading tasks measured in KBytes Inter Block Delay The time interval between the successful reception of a block by a device and the sending of the next request by the device Measured in milliseconds 5 10 2 Adaptive Download Expected throughput The rate at which you want to transmit data measured in KBytes sec When adaptive download is enabled the inter block delay and the block size are adjusted to attain this rate Adjust Threshold When the actual data transfer rate differs from the value set in Expected throughput by more than this amount the inter block delay is increased or decreased by the amount in Adjust Delay Adjust Delay The incremental change in the inter block delay measured in milliseconds Maximum Retries The number of times that the A R C client on a device requests that data be resent after a transmission failure On each of these retries the block size is halved When the maximum number of retries is reached the download stops After three minutes another attempt is made to transmit the data 5 10 3 Activities Using This Tab Assign an A R C network to a device group Create an A R C network Modify an A R C network Delete an A R C network 5 11 Rules Tab This tab is only available when the Discovered Devices group is selected As each device is discovered by the A R C Server it
60. For instructions see Section 6 2 Create a Task on page 67 2 Ifthe devices are configured for a WLAN create a WLAN Settings task specifying the current setting for WLAN 3 If the devices are configured for a WWAN create a WWAN Settings task specifying the current setting for WWAN Create the operating system task Create an Operating System Update task Select the file that you downloaded from Ingenuity Working There is no need to rename it The A R C Server does this automatically based on the device model If you do not want the operating system IMG file to be left on the device after installation select Delete the file after deployment Assign tasks to the device group Assign tasks to the device group following the instructions in Section 3 10 1 Assign Tasks to a Device Group on page 18 Set the tasks up as follows 1 At the top of the list insert the autorestore tasks Select Autorestore for each one The last of these tasks should have a warm reset after install configured For faster deployment you can edit the earlier tasks to remove any additional warm resets 2 Below the autorestore tasks add the Operating System Update task Configure the device group Persistent storage This is data storage on the target devices which is preserved through a cold reset or an operating system upgrade This feature is mainly needed by Windows CE 5 0 based devices If persistent storage is defined during an operating system update
61. Mobile based devices Fully qualified computer name When the A R C Server and the devices are not on the same local For example XXX NNN ad psion com network IP address It is recommended that you do not use this with Windows Mobile based devices On Window Mobile based devices the Windows Connection Type should be set to Internet ActiveSync With direct connect using ActiveSync when the A R C Server has no wired or wireless connection to a network Port This is the port on the A R C Server that is used for A R C network traffic Require SSL Select this if the network administrator requires secure connection authentication Certificates are required on all target devices 5 12 3 1 2 Parameters Only Used by Outgoing A R C Messages Beacon Destination This is the IP address or IP addresses to which outgoing A R C messages are addressed These messages can be discovery messages or task deployment messages Send network broadcasts 1 Select Network 2 The drop down list displays all the broadcast IP addresses that A R C detects on the current inter face Select an address Send messages to one device 1 Select Network 2 Doone ofthe following f A R C has already communicated with the device select the IP address from the drop down list f A R C has not communicated with the device type the IP address of the device in the Network box Send messages to several devices within a range of IP addresses
62. R ra A 86 624 2 Task detailsitields oa aue ad a a ne os we eRe ar 86 6 24 3 Advanced task fields ss ce s o9 do a nn aim ns 87 6 24 4 Compatibility rules table sa i ys msi EO ER m eat 87 6 25 TeklermiPort Settings 0 08 o mm mmy Ee x RR en OW RU oye 88 6 251 Task definition fields uos ade a who na eU ox ORA MR E e EX OY X X GU a 88 6 252 Task details fields amp 4 0 0 4 ca wee we di he hee ROLE oboe s ne 88 625 3 Advanced task flelds oi ida e na RT S gow a tn a GREAT ei 89 6 254 Compatibility rules table iss 2 u komo data S RE km managen 89 6 26 TekTerm Session Settings e se sed o 0 00 0 o UR o OE REO OY oy E o DETR V P Hs 90 6 261 Task definition tleldS i doe am EAS a ae doe XO RR da RO m UR DIS Re VASE CAUCUS OS oes 90 6 26 2 Task details fields 4 se 8 000 0 000 0 0a y EE AHA BRD Y x OX X POOR FOX A YO X UY es 90 6 26 3 Advanced task fields s si m s ease ek ee UR o hoyo RE m mur Xe a Roh Oe Rok OR E RD 90 6 26 4 Compatibility rules table 4 wk omm RR AUR eR ge my d XR SR x E n 91 6 27 TekTerm System Settings u u a os E RR RR E ara SU SCC CE GR Be wp e SR E a 91 6271 Task detinition fields s us 4024 t s eee Sane IR a Y E RU om E eU E Rey een 92 627 2 Task detailS fields 2 2044 0 ooo vore yk go e ne VOR dO ROH Ros 92 6 27 3 Advanced task fleldS jov khe RU RU ER EUER ER RO RED E UE RR S 92 6 2 4 Compatibility rules table sse se s 654 6 000 RR RR AE TED TE ne Y EE RS 93 628 Total RecalliBACKUD e d
63. Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 16 3 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 D Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Psion A R C User Manual Chapter 6 Working With Tasks Device Settings Operator This
64. This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 22 Power Settings Configure power using options in the device to suit your environment and expected battery usage 6 22 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new
65. W ee nn TEE 3 14 Support for A R C on Pslon Computers seinen een chau an had 3 15 Minimum System Requirements for the A R C Server cece cc ccce cee eee e cece cece seen seen nennen 4 1 6 Database a NARA re a 4 Chapter 2 Customizing A R C 21 Modifying Columns and Sorting Lists voca a nee 7 2 2 Change the Order of the COlUMNS coccccccccocononnnnnnnannnnn ees senes T 23 Adda column rar nen 7 2 4 Removed COL antes T 25 Change Column Widthis soe ier oett een ae er ns eared 7 2 6 Fit the Width of All Columns to their Data Size oooooccccncccncccncccnccccnnnnnnnnnnnnn nn n nn rcnr memes 7 27 Fitone Column Width to lts Data SIZE oia ii eii 7 2 8 Sorta List by a Selected COlUmn a een nn AE anne au mann 8 29 Clear SOR rt RA AE Dee A ee 8 240 Group Rows by the Contents of aColumn an ns een 8 ZAI WAOU ROWS ae er TEA RENTE Tee 8 242 Group Target Devices by Auto increment SettingS 0 cc ccecce cece eee e cess ee neeseeeeeeeeeeneeneeeeeees 9 Chapter 3 Using A R C 34 Set Up A R C Server Connection Settings ues us sacar er ette RE an a Puea a eeu 13 34 1 Set Up th Beacon Destination une ennsne 13 3 2 Discover Devices onria Network rl ld Pr CAR edo 14 32 1 Place Discovered Devices in the Discovered Devices Folder cccceeeeeeeeeeeeeeeeeeeeeeeee 14 3 2 2 Move Discovered Devices to the My Groups Folders 0 cccee cece eect eee eeeeeeeeeaeeeeeeenees 14 3 2 3 Automatically Place Discove
66. a 71 614 4 My Task Filters 4 scm 40 04 2 008008 Ga WS a RUE A een 71 6 15 TASK SCIENS ORT nn Breva due di es a Gees a a Go Grane Gun Ge o er 71 616 CAB Deployment ek wp bow ae S Re a a a 71 6161 Taskdetinition NeldS s s sisas dy as mS aa da a e ee we EH EN 71 616 2 Advanced task fields 3 4 4 h4 4240460 0584 Raw ee RED Dr mn A 72 616 3 Compatibility rules table zuo e gw e a Wee ara AUR 4 a ta a a 72 617 DEVICE Settings a ees Swe a As AA AS A a as 73 6 171 Task definition fields ua cx a a are ng 73 617 2 Taskdetalls fieldS lt a 4 aanname oat e dra a A a E EES 73 6173 Advanced task fields exe ass on ae e a a UR UR we ne A 74 617 4 Compatibility rules table eee 74 618 Generic File Deployment lt sae sae cu 0 000 0 o y RE a ne 5 6181 Taskedetinitio Tlelds i ur nsum ars em a SR oro ad KOS Bree Sue x 5 618 2 Advanced task elds C sos dor ser us rt mte deett sa aS fe RO M IRR T HUE ETE RUE ae 75 618 3 Compatibility rules table s se hrs 76 619 GPS SeltiligS au cm ad a as AA bee da da wee od da 76 6191 Task definition tlelds s siii ars a a DEUS RI RUE area 76 619 2 ask details fields ami a a ar a PEE E ES TT 619 3 Advanced task fields 4 00 a a m REE E ee as 77 619 4 Compatibility rules table ee 78 6 20 Narrowband Settings cw wy a see a a aa a 78 6 201 Task definition fields es seasan n a a a a ae 78 6 202 Task details fields 4 eoo Rose aod eae aaa 78
67. ad icon ki or the A R C installer icon R should be displayed in the taskbar of the device while it is in communication with the A R C Server and processing A R C data To resolve this issue Check the settings in Connection Settings The IP address of the devices must be included in the Beacon Destination The IP address of the devices must either be in the IP Address Range or it must be within the range of the subnet broadcast On the device check the ARC Site ID in the Control Panel System Properties If this contains a differ ent Site ID from the one that is currently set in the Connection Settings the device does not respond to the discovery beacon The A R C Server is not receiving replies from the potential target devices To resolve this issue Check the firewall settings on the A R C Server You may have to temporarily turn the firewall off Some Windows Mobile based devices cannot resolve the host IP address In Connection Settings set Server Interface to the host name instead of the IP address of the A R C Server In Windows Mobile select Internet as the Connection Type If you cannot use a browser to reach Internet sites the device cannot send messages to the A R C Server Psion A R C User Manual Pas Chapter 3 Using A R C Discover a Device That Has an Old Site ID Connection problems using ActiveSync or WMDC with Windows Mobile 6 0 To resolve this issue On the A R C Server in ActiveSync o
68. age 68 5 Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 39 ActiveX Deployment This task downloads and installs an ActiveX control on the target devices It then registers the control EA Psion A R C User Manual Chapter 6 Working With Tasks ActiveX Deployment AN Important Do not select Delete the file after deployment 6 39 1 6 39 2 6 39 3 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are
69. ailable on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx This process applies to a wired network or to a WLAN If you are using a web service that allows fewer simultaneous connections than the number of devices that you have you must discover the devices in batches Important You cannot make changes to the Connection Settings while the A R C Server is broadcasting 3 2 1 Place Discovered Devices in the Discovered Devices Folder 1 Ensure that the A R C Server broadcasts have been set up For instructions see Section 31 Set Up A R C Server Connection Settings on page 13 2 Onthe left navigation bar select Device Groups 3 On the toolbar click Start Discovery While A R C is sending discovery beacons the Discovered Devices icon rotates As the devices are discovered by A R C they are added to the Discovered Devices device group When a device has been discovered and the system tasks have been downloaded and installed its status becomes Idle 4 When all the devices have been discovered click Stop Discovery on the toolbar 3 2 2 Move Discovered Devices to the My Groups Folders You can move the discovered devices from the Discovered Devices group into other groups For instructions see Section 4 2 Move Devices to Another Group on page 35 3 2 3 Automatically Place Discovered Devices in the My Groups Folders 1 Ensure that the A R C Server broadcasts have been set up F
70. al 6 27 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset 92 Psion A R C User Manual Chapter 6 Working With Tasks Total Recall Backup Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this optio
71. and column opposite New Password type the new supervisor password 8 To hut a Windows CE based device into user mode a Expand Shell Security b Click in the right hand column opposite Set User Security Level c Select Enable on the drop down list PANDO 6 17 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here N Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM dr
72. anel of the device This column is not available for Windows CE 5 0 based devices Device properties Any device property that can be viewed on the device can be selected as a column heading A R C has a standard list of potential column headings for each model of device You can select a column heading for a feature that is not available your devices Snapshot of dynamic settings at time of discovery Column headings are available for several dynamic features such as remaining space on various storage devices and remaining battery charge The values listed in these columns are those that applied at the time the target device was discovered 5 7 1 3 Activities Using This Tab Create a Device Group Rename a Device Group Copy a Device Group Delete a Device Group Discover Devices on a Network 5 7 2 Target Device Task List This displays the tasks that are assigned to one target device that is selected in the upper Device Group List The status of each task is shown This is the same as the list on the Tasks Tab with the addition of an entry for the A R C system tasks You can set up the target device task list to suit the way that you work by doing the following Add a Column Fit the Width of All Columns to their Data Size Change the Order of the Columns Fit one Column Width to its Data Size Change Column Widths Sort a List by a Selected Column Remove a Column Psion A R C User Manual ES Chapter 5 Working With Devi
73. anual Chapter 3 Using A R C Update Devices over WWAN 11 Do one of the following Navigate to the drive where you have inserted the USB memory stick then click OK The A R C deployment files are placed in folders in the root directory of the memory stick Select a folder on your desktop computer the file can be copied to a USB memory stick later if necessary create or select a folder then click OK When the deployment packages are complete a message appears Click OK 12 If you want a list of the devices that are to be updated offline run the Group Update Status report Deploy A R C tasks to a device offline 1 Ensure that the folders containing the A R C deployment files are in the root directory of the memory stick 2 Insert the USB memory stick into a USB port on the Psion device some models need to be docked for this The Terminal Provisioning System screen is displayed 3 Wait until the following message is displayed You may remove the USB drive 4 Remove the USB memory stick Update A R C from a memory stick After all the offline devices have been updated load the USB memory stick on the A R C Server 1 Click Offline Data Retrieve on the toolbar The Offline Data Retrieval box opens 2 Navigate to the same folder on the memory stick where you saved the A R C data for the offline deployment 3 Click Retrieve 4 You can now open the device group that was updated and view the offline updates
74. arm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 21 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Psion A R C User Manual EB Chapter 6 Working With Tasks Power Settings pi Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator
75. ask does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 ap Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 19 GPS Settings Configures GPS properties on the target devices 6 19 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Psion A R C User Manual Chapter 6 Working With Tasks GPS Settings Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device afte
76. ask has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most Psion A R C User Manual EJ Chapter 6 Working With Tasks A R C Client Settings appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 31 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are
77. at are associated with the device serial number in the CSV file Define the auto increment setting 1 Define a task that includes one or more auto increment properties for example a task that changes the Device Name See Section 6 2 Create a Task on page 67 for instructions If you want A R C to check that the values that you set during the Edit Exported auto increment settings in a spreadsheet step are in a specific range specify auto increment values for the property If you do not want A R C to check that the values that you set during the Edit Exported auto increment settings in a spreadsheet step do not open the auto increment editor and do not specify auto increment values for the property 2 Assign the task to a device group See Section 3 10 1 Assign Tasks to a Device Group on page 18 for instructions Export auto increment settings as a CSV file You can export device configurations to a CSV comma separated values file The CSV file can be imported into a spreadsheet where you edit it Later you can import the modified CSV file into the A R C Server This is a convenient way of making changes to auto increment properties on an A R C system that has a large number of devices 1 Select a device group a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible C Select the group name in the left navigation bar 2 Right click the device group then select C
78. atibility rules table us ae ee seais 96 6 29 59 Activities Ssingthistask ren are na 97 6 30 WLAN Settings nase ne een a 97 630 1 Task denon Meadas re ee a 97 6 30 2 WLAN S UCINGS vivi ar ry Ee A AA a 97 6303 Advanced task Helds cid ee iia 97 6 30 4 Compatibility r les table nee nennen Da A CARA E 98 6 31 WWAN SCTINGS As eine ra ee ee D LY 99 6 311 Task definiti ntields u es a ebes 99 6 312 D EIL EMT 99 6 313 Advanced task fields u pier E rer naeh da 99 6314 Compatibility tules table 4 oreet rre aaa asics 100 6 32 AR C Ole nt SELEINGS tia 100 6 324 Task definition flelds une rper t pre an ea nennen 100 6322 BD ew s T pps T nd DIS ERR EET EET ee ETOILE 101 6 32 3 Advanced task TIAS cuca ee ERR ERI nenne pee Uer 101 632 4 Compatibilit vales table isa ai a 102 6 33 Operating System Update an a 102 6 334 Task definitiontields ure aca cere ne ee ea een ee 102 6 332 Operatingsystemtiles ensure 103 6 333 Advanced task fields nennen aan 103 6 33 4 Compatibility r les table u nennen 103 6 34 Boost Script Deployment cre eo rete exe pes uro e ere Reve e n T YR ERE nee een re 104 6341 Taskdeninitionitields sss ceventerei esr rH Ai 104 6 34 2 Advanced task flelds res AA nn 104 6 34 3 Compatibility r les table crecer rer Rr e epe pb nenne Hb FR AERE TR UA 105 EB Psion A R C Administrators Guide Table of Contents 6 35 Hleand Folder Activities o a rar a divas as 105 635 1 Task detinitiont
79. be installed on the target device 88 Psion A R C User Manual Chapter 5 Working With Device Groups Target Device Task List Installing The tasks are being installed on the target device Failure The last attempt to deploy tasks to this target device ended in an error Percentage Completed The length of the line indicates the percentage of the combined download and installation for all tasks that have been completed When the download is complete the line is about 50 of the width of the column The rest of the line is added as the installation progresses If the line is red at least one of the tasks failed 5 7 1 2 Columns That Can Be Added to the Device Group List A R C properties A R C Site ID This links an A R C Server with a group of devices The site ID is downloaded to each device as it is discovered Devices only respond to A R C Server messages that use the same site ID as the server that discovered them This ID can be displayed on System Properties on the Control Panel of the device If you change the site ID in the A R C Server previously discovered devices will no longer respond This is not available for Windows CE 5 0 based devices A R C Group ID A unique number that is assigned to a device group when it is created The name of the device group can be changed but this ID cannot be changed This ID is downloaded to all target devices in the group It can be displayed on System Properties on the Control P
80. ber The combination of name and version number must be unique A R C task An A R C task creates an install script that is downloaded from the A R C server to the target devices where it is executed There are two types of A R C tasks User tasks configure the target device System tasks update the A R C client on the target device Each task has a Task Name and a version number The combination of name and version number must be unique A R C user task An A R C user task configures the target devices An A R C task creates an install script that is downloaded from the A R C server to the target devices where it is executed Each task has a Task Name and a version number The combination of name and version number must be unique Auto assign rules Auto assign rules provide a method for automatically assigning newly discovered devices to device groups These rules specify values for selected device properties Each rule is associated with a device group As each device is discovered by the A R C Server its properties are compared to the auto assign rules If they exactly match those defined in one of the rules the device is automatically put into the specified device group not into the Discovered Devices group Auto increment properties Auto increment device properties such as device ID and static IP address take values that are unique for each device These values can be automatically incremented and assigned to each device by A R C
81. ble on page 68 Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time Registry Cloning Copies registry keys from a Psion device to the target devices or downloads a file containing registry settings from the A R C Server You must us an ActiveSync connection to clone the registry from a device to the A R C Server Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Psion A R C User Manual 107 Chapter 6 Working With Tasks Registry Cloning Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion 6 36 2 Registry
82. cant increase in network traffic You can prevent these downloads from interfering with other network activities For each device group you can configure the block size and the interblock delay If you select adaptive download A R C optimizes message transmission for the network by adjusting the delay between transmissions Assign an A R C network to a device group 1 Select a device group 2 Select the Network Tab 3 Select an A R C network utilization option on the Network drop down list 4 Click Apply Create an A R C network 1 Select a device group Any device group will do you just need access to the Network Tab 2 Click Manage Configure Network Utilization opens 3 Click New Network Network Utilization opens 4 Enter the A R C network utilization option details 5 When you return to the Network Tab the new network utilization option is available on the Network drop down list Modify an A R C network 1 Select a device group Any device group will do you just need access to the Network Tab 2 Click Manage Configure Network Utilization opens 3 Select an A R C network utilization option on the Network drop down list 4 Click Modify Network Network Utilization opens 5 Edit the A R C network utilization option details 6 When you return to the Network Tab the new network settings are applied to all the device groups that use this A R C network utilization option Psion A R C User Manual 19 C
83. ce Groups Target Device Task List 5 7 2 1 Default Columns Available at Installation Task This is the task name that was assigned when the task was created on the task screen or it was renamed in the Save As dialog box Version This is the version number of the task that was assigned when the task was created on the task screen or it was renamed in the Save As dialog box Percentage Completed The length of the line indicates the percentage of the download and installation of the task that has been completed If the line is red an error occurred Message The most recent type of status message sent from target device to the A R C Server 5 7 2 2 Columns that can be Added to the Target Device Task List Download Status Success The A R C Server has received a message from the device stating that the download was successful Failure The A R C Server has received a message from the device stating that the download did not succeed Download Time The most recent time at which the A R C Server received a success or failure download status message for this task from the device Install Status Success The A R C Server has received a message from the device stating that the installation of the task was successful Failure The A R C Server has received a message from the device stating that the installation of the task did not succeed Install Time The most recent time at which the A R C Server received a success
84. ce SAILINGS vom o oe tie a Ee Dee X Y 9 OR VOY cm OED ROS SHE VOR Od UR E eee Os 45 5 83 Activities Using This Tab 4 aaa e a erste ev ue a Ad Ee VAR Eu AUR S 9 d a anne 47 59 Tasks Tab ici a AAA AA OS Roe e a GS awed ee 47 5 91 Customize the Tasks EISE aos ace xix ux a ua Roe a da 47 59 2 Columnkleadingss usb 4 area hee a as e wae de mE a 48 59 3 Activities Using This TaD x ue 000 0 000 a a A 48 10 NetWork Tab za mean a om rare pen Gee mE ee EIL cs Fok ee uum e Germ Ge bk ee oe ee 48 ME III ML Ea AEG A ee GES Be aS 49 510 2 Adaptive Downloads 2 4 0665 m m o4 mx hem RO ROS RO UR 49 x hang 49 5103 Activities Using This Tabi x4 y oo Io ROO A CAU E SE AT NON o CERE RU 49 SAT JRUIES Tab sir as amp RO A eS RG CR Rok he S EISE EORR Eoo Re iR UR E CR Re 49 511 1 RulES iS eo oir ra rra ds A 50 SM2 RuleDetallS ii ais ras da aha A BR REF eee ee E 50 511 21 Rule CONQIHONS zn haa a na ra a he 50 51 2 2 Activities Using this Tab 2 44 44 44 ce ea Ga RR E RS anna T YR 50 512 DeviceGroups WindoWS s wee s ue eS ORG we ame XO EDM ERA a a a 3 Oe HED a Poe og E 51 5121 Configure Network Utilization e sree o daaa erara Ee GTER EEEE E S 51 51211 Activities Using This Window x sar a ne ara anne 51 5122 Network Utilizati n amp 2 soe 4 on moy da he nn A 52 512 21 INetwonrk Settings se sa a wa eo aa wok RUE N SUR ROS ra aan doe 52 512 2 2 Adaptive Download 4 a enu ae ee ae a a ea nr ees ae ew 52
85. ce property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 29 Total Recall Clone Deployment Downloads a Total Recall clone profile to the target devices The clone profile must have been uploaded to the A R C Server from a device Some device specific settings such as the device name and the static IP address are not included in the clone profile After running this task you may need to run other tasks to configure the target devices to work correctly on your system Total Recall is a Psion utility developed to maintain applications and settings during a cold boot and clone settings to other devices This utility is based on a backup and restore concept 6 29 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices 6 29 2 Total Recall Profile Information The contents of the selected Total Recall file is displayed here Check that this is a clone profile It is possible to upload any Total Recall profile to the A R C Server and then d
86. creates a Total Recall backup profile on each target device This profile is based on the current configuration and settings on the device Total Recall is a Psion utility developed to maintain applications and settings during a cold boot and clone settings to other devices This utility is based on a backup and restore concept 6 28 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Psion A R C User Manual Chapter 6 Working With Tasks Total Recall Backup Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 28 2 Total Recall settings Note Check the user
87. cted when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 23 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 O Note This table is ignored during offline deployment Psion A R C User Manual Eg TekTerm Auto increment Settings Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 24 TekTerm Auto increment Settings Sets auto increment values that are needed by all other TekTerm tasks This task should not be used in combination with a TekTerm Session Settings task This task should be used to o
88. d group in the left navigation bar 2 Click Delete Group on the toolbar Method 2 1 Right click on the group you want to delete a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Right click the name of the selected group in the left navigation bar 2 Onthe shortcut menu click Delete 5 6 Set up Auto assign Rules Auto assign rules provide a method for automatically assigning newly discovered devices to device groups These rules specify values for selected device properties Each rule is associated with a device group As each device is discovered by the A R C Server its properties are compared to the auto assign rules If they exactly match those defined in one of the rules the device is automatically put into the specified device group not into the Discovered Devices group Each device is compared to the auto assign rules starting at the top of the Rules List until the first match is found If no match is found the device is assigned to the Discovered Devices group EN Psion A R C User Manual Chapter 5 Working With Device Groups Set up Auto assign Rules 5 6 1 5 6 2 5 6 3 il 2 3 In the left navigation pane select Device Groups In the left navigation pane select Discovered Devices Select the Rules tab Create an Auto assign Rule 1 4 Click the New Rule icon 5 DA The Rule Details table is set to its default
89. d results for a selected target device do the following a Right click anywhere on the target device row b On the shortcut menu select Reports Device Configuration Log This report is the log from the target device It is copied to the A R C Server at the end of the download It is particularly useful if you want to find out why a task has failed 3 8 Deploy Tasks to a Device Using ActiveSync or WMDC For an overview of the deployment process see the A R C Administrators Guide available on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx Set up deployment 1 Ensure that the device has been discovered by the A R C Server See Section 3 3 Discover Devices Using ActiveSync or WMDC on page 14 for instructions 2 Place the device in a device group 3 Assign the tasks to that device group See Section 310 1 Assign Tasks to a Device Group on page 18 For Windows CE based devices 1 Select Options on the Files menu 2 Select the ActiveSync tab 3 Select Enable Guest Only Deploy tasks 1 Make a new ActiveSync connection to the device If the connection already exists briefly interrupt it 2 Asthe tasks are downloaded and installed the progress on is shown in the Status and Percentage Complete columns of the Device Group List on the Devices Tab 3 Toseethe progress of the tasks select the target device on the Device Group List The Target Device Task List is displa
90. date task 2 Select the files that you downloaded from Ingenuity Working If you are updating some of the components but not the entire operating system you can download only the files that you need for the update 3 f you do not want the operating system IMG file to be left on the device after installation select Delete the file after deployment Assign tasks to the device group Assign tasks to the device group following the instructions in Section 3 10 1 Assign Tasks to a Device Group on page 18 Set the tasks up as follows 1 Atthetop ofthe list insert the autorestore tasks Select Autorestore for each one The last of these tasks should have a warm reset after install configured You can edit the earlier tasks to remove any additional warm resets 2 Below the autorestore tasks add the Operating System Update task Psion A R C User Manual EJ Chapter 3 Using A R C Create a Total Recall Backup Profile Configure the device group Persistent storage This is data storage on the target devices which is preserved through a cold reset or an operating system upgrade This feature is mainly needed by Windows CE 5 0 based devices If persistent storage is defined during an operating system update A R C downloads all files to the persistent storage otherwise it downloads the files to RAM For details see Section 5 8 2 Device Settings on page 45 Deploy the tasks Deploy the tasks For instructions see Section 3 7 Deploy Task
91. device It lists version or part numbers and status as well as dynamic values such as battery charge Most of this list is from the System Properties selected on the Control Panel of the device The rest of the items are listed under other Control Panel applets Device task A device task is an A R C task that configures any Psion computer hand held or vehicle mount F Filter A task filter is a collection of A R C tasks Each task filter has a unique name A task filter is a convenient way of assigning several tasks to a device group A task filter can be assigned to several device groups One A R C task can be included in several filters G Group A device group is a collection of target devices that are configured using the same A R C tasks Tasks are deployed to all the devices simultaneously or using the same update schedule The devices have the same A R C configuration settings I IIS Microsoft IIS Internet Information Services is a Windows web server T Task An A R C task creates an install script that is downloaded from the A R C Server to the target devices where it is executed There are two types of A R C tasks User tasks configure the target device System tasks update the A R C client on the target device Each task has a Task Name and a version number The combination of name and version number must be unique Em Psion A R C User Manual Appendix A Glossary A R C Terminology Task Filter A task fi
92. downloaded as part of the task Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Psion A R C User Manual 113 Chapter 6 Working With Tasks A R C Task Windows Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 40 A R C Task Windows 6 40 1 Upgrade Task Wizard This wizard replaces the file containing an A R C system task You must only use this with guidance from Psion support personnel Psion provides you with a replacement task file They also tell you what the new version number is for the task Proceed as follows 6 40 1 1 Screen 1 File Name Navigate to the file that Psion provided 6 40 1 2 Screen 2 Version Enter the version number for the new task that Psion provided 6 40 1 3 Activities using this Wizard Replace an A R C
93. e Devices to be Deleted group panro 4 4 Empty the Devices to be Deleted Group This process permanently deletes the devices 1 Select Device Groups in the left navigation bar 2 Right click Devices to be Deleted 3 Click Empty Deleted Devices on the shortcut menu 4 5 View the Device Properties The device properties list is a summary of the hardware and software components of a target device It lists version or part numbers and status as well as dynamic values such as battery charge Most of this list is from the System Properties selected on the Control Panel of the device The rest of the items are listed under other Control Panel applets Psion A R C User Manual 35 Chapter 4 Working With Devices View the Device Properties The values displayed for the device properties are the most recent of The values uploaded to the A R C Server when the device was discovered The values uploaded to the A R C Server on the successful completion of task deployment Do the following 1 Navigate to the group that contains the device a Click Device Groups in the left navigation bar b Expand the list in the My Groups section to show the group that you want C Select the Devices Tab 2 Select the device The device row is highlighted 3 Doone ofthe following Click Device Properties on the toolbar Right click on the device row and select Properties from the shortcut menu Device Properties opens E Psion A R C
94. e RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 29 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 O Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list ES Psion A R C User Manual Chapter 6 Working With Tasks WLAN Settings Value A value that is compared to the stored value for the sel
95. e columns on the imported spreadsheet to the names of the A R C auto increment properties Import Devices Settings Wizard Follow the steps to import device specific settings Specify the mapping between columns and device properties Preview Rows Serial Number Device nam A20390027013 abc A203P0001943 abci Placeholder 000001 abc2 Placeholder 000002 abc3 Mappings To delete a mapping select the mapping and press Ctrl Delete Column Device Property SerialNumber Device name no spaces nat Gemein nen L Preview Rows The Preview Rows should resemble the layout of the spreadsheet where you defined the values Mappings In this section the spreadsheet columns are mapped to the A R C auto increment properties In the Mappings section click in the Device Property column on each row and select the mapping from the drop down list 512 7 3 Activities Using this Wizard Use a Spreadsheet to Set Custom Values in Auto increment Properties Import a CSV configuration file ES Psion A R C User Manual Chapter 5 Working With Device Groups Offline Deployment 5 12 8 Offline Deployment line Deployrnent PsionDevices Up to 4 devices Existing Devices 2 Serial Number Status Percent Complete Last Update IP Address Virtual Device 420390027013 Idle 35 10 17 2011 10 38 AM 10 128 4 105 False 4203P0001943 10 18 2011 5 14 PM 10 128 76 199 False E Create virt
96. e of the table Left double click on the selection The column appears at the right hand side of the table Appa Remove a Column 1 Right click on a column heading 2 Select Remove This Column from the shortcut menu Should you want to reinstate the column use the process described in Add a Column Change Column Widths 1 Position the mouse pointer over the right hand boundary of a column heading A line appears with an arrow at each end 2 Hold the left mouse button down and drag this line until the column is the width that you want it to be 3 Release the left mouse button Fit the Width of All Columns to their Data Size You can expand all the columns so that all the data and all the headings are visible 1 Right click on the column heading 2 Select Best Fit all columns from the shortcut menu Fit one Column Width to its Data Size You can expand a column so that all the data and the heading are visible 1 Right click on the column heading 2 Select Best Fit from the shortcut menu Psion A R C User Manual Chapter 2 Customizing A R C Modifying Columns and Sorting Lists 2 8 Sort a List by a Selected Column Method 1 1 Right click on the column heading 2 Select Sort Ascending or Sort Descending from the shortcut menu Method 2 Left clicking on the column heading toggles sorting by this column between ascending and descending 2 9 Clear Sorting This reverses the last sort that was implemen
97. e operating system type For example replacing a Windows CE operating system with a Windows Mobile operating system V Virtual device A virtual device is a device that needs to be updated but has not been discovered by the A R C Server The A R C Server does not have the serial number or the IP address of the device A virtual device is updated using offline deployment Psion A R C User Manual A 5 APPENDIX REFERENCE MATERIALS BA User Manuals for Psion Computers eee B 3 B2 Other ARC DOCUMENTS 40 serra A Ha Goad GG awe eee a Sa oes ii B 3 Psion A R C User Manual E Appendix B Reference Materials User Manuals for Psion Computers B 1 User Manuals for Psion Computers Omnii Omnii XT10 Hand Held Computer User Manual Windows Embedded CE 6 Part number 8100190 NEO NEO Hand Held Computer Model No PX750 User Manual Windows CE 5 0 Part number 8100157 NEO Hand Held Computer Model No PX750 User Manual Windows Mobile 6 1 Classic Part number 8100202 Ik n Ik n Rugged PDA Windows Mobile 6 1 Classic and Professional Part number 8100181 Ik n Rugged PDA User Manual Windows CE 5 0 Part number 8100147 WORKABOUT PRO G2 WORKABOUT PRO Model Numbers 7527C G2 amp 7527S G2 Hand Held Computer User Manual Windows CE 5 0 Part number 8100140 WORKABOUT PRO Model Numbers 7527C G2 amp 7527S G2 Hand Held Computer User Manual Windows Mobile 6 Classic and Professional Part number 8100144
98. e re ri rra aa bene va ea va 127 8 2 Group REPO Susini y PER ddI ee tw UM EX PUR UT D ERA TE HDI EIE EHE TE FO avenue teow 127 8 21 Group Update Status ada se vaa Pa YN 127 8 2 2 Group Device Properties Tabl amp vir eruere nenn EVE E VERS 127 8 3 Reports WINDOWS vx irre a an anne en FERRI Va AAA TE Eee k e E ENEREREV ER YA 128 8 31 Device Properties Selectlohis usse cur eet re i rece kennen 128 83 2 Device Search da esse etre er eere rad en ee ee ee 128 Appendices Appendix A Glossary Al ARC Terminology revision reper pre AAA RP Rd ANA A 3 Appendix B Reference Materials BA User Manuals for Psion Computers u ia adas decian B 3 B2 Other A R C DOCUMENTS een nacidas B 3 Index sata VI Psion A R C Administrators Guide 11 1 2 1 3 1 4 15 1 6 INTRODUCTION About This Manual se s w u 0 4 00 pom omo a a LR e Rn URL M Roe wed Eee ee 9 3 Text CONVENTIONS we ds oa ae a ee ae Ra ORG ew EUR A ee ea ede ae oe OR a A a 3 AUR EOM seu toa whos ra dps Guat o a Aten a ea Wk Ge Fn ee S A 3 Support for A R C on Psion COMpPULErS e sas s e 0 0 na a RETR ana Re nen 3 Minimum System Requirements for the A R C Server 2 oo on onen 4 DATADASO en ni ee a ee Ba a ES 4 Psion A R C User Manual 3 Chapter 1 Introduction About This Manual 1 1 About This Manual This manual describes step by step the processes that are needed to work with Psion A R C It also de scribes in detail the A R C server screens and the defi
99. e shortcut menu The column is returned to the same position in the list that it occupied before it was selected for grouping ES Psion A R C User Manual Chapter 2 Customizing A R C Modifying Columns and Sorting Lists Method 2 1 Left click on the group heading 2 Hold the left mouse button down and drag the group heading downwards into the column heading row Then drag the group heading until a pair of arrows appear at the column boundary where you want to place this column 3 Release the left mouse button The column is inserted where the pair of arrows were positioned 2 12 Group Target Devices by Auto increment Settings This feature groups together target devices that have auto increment settings and those that have only settings that were specifically assigned This affects settings such as IP address 1 Select Options on the Files menu 2 Select the Environment tab 3 Select Group devices with modified auto increment settings together While this is selected the Device Group List on the Devices Tab groups devices which have had their auto increment settings modified using the Device Settings Editor and devices which have not had their auto increment settings modified separately Device Settings is displayed in the Group by box Psion A R C User Manual 2 USING A R C 31 Set Up A R C Server Connection Settings ee 13 3 11 Set Up the Beacon Destination sse ee saose noaa e ane eer
100. e task has run to completion 6 32 2 A R C client settings AN Warning Some of these settings can prevent the devices from being discovered by A R C A device with the beacon port closed can be rediscovered by A R C through an ActiveSync connection or by defaulting the configuration of the terminal Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid Section B1 User Manuals for Psion Computers To change a value click the value in the right hand column Either type a new value or select from the drop down list Disable Beacon Listening When selected the A R C listening port is closed The device cannot respond the beacons from the A R C Server The device cannot be discovered Clear Schedule When selected the update schedule is deleted on the device The device will no longer request updates from the A R C Server If you want to restart scheduled updates you must download a new schedule from the Server Clear Site ID When selected the Site ID is deleted The device can be discovered by an A R C Server using a different Site ID Clear Group ID When selected the device group ID is deleted on the device Clear Server URL When selected the address of the A R C Server is deleted on the device 6 32 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have t
101. e together with the version number must be unique This name must consist of characters that are valid in a Windows filename KA Psion A R C User Manual Chapter 6 Working With Tasks Operating System Update 6 33 2 6 33 3 6 33 4 Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Operating system files Select the files that are to be downloaded to the device For multi image files there is no need to rename these files If Autorename OS image files is selected A R C names the files correctly Advanced task fields If the Advanced check box is selected you can view or edit the following Autorename OS image files When selected the files for download are renamed by the A R C Server to the filenames required by the device Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deploy
102. ecall clone profile 95 deploy tasks 16 17 device 35 A 4 A R C settings 100 clean 123 clean start A 4 delete 35 delete permanently 35 filter by properties 127 list 43 move between groups 35 narrowband settings 78 network settings 80 properties 55 settings 73 settings editor 56 update status 127 virtual A 5 device group A 4 assign network 19 assign tasks 18 copy 40 create 39 delete 40 deploy tasks 16 17 device properties selection 128 device properties table 127 edit tasks 18 list 42 new 55 remove tasks 19 rename 39 schedule deployment 18 update offline 20 update status 127 WWAN update 21 device history delete 26 device list table 59 device properties 35 devices 9 group 123 modified auto assign 123 tab 42 update offline 20 WWAN update 21 device search 128 device settings wizard 57 devices to be deleted empty 35 device task A 4 discover devices 14 15 16 network 14 discovered devices 14 15 discovered devices folder 14 15 discovery settings 53 download adaptive 49 52 download messages configure 19 EN Psion A R C User Manual E edit auto assign rules 41 filter 69 task 67 task filter 69 editor device settings 56 filter 715 IP auto increment 116 numeric auto increment 116 string auto increment 115 empty devices to be deleted 35 export database 25 122 wizard 122 F file activities 105 files import 121 filter 67 A 4 create 69 delete 69 edit 69 editor 115 folder activities 10
103. ected device property 6 29 5 Activities Using this task Update Devices Using a Total Recall Clone Profile 6 30 WLAN Settings Defines aWLAN connection for the target devices 6 30 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid ina Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 30 2 WLAN settings Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid Section B 1 User Manuals for Psion Computers 1 Click in the right hand column opposite Action 2 Select the type of WLAN configuration from the dr
104. ed device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 18 Generic File Deployment Downloads a file to target devices This can be any type of file It is stored on the target devices It is not executed after download AN Important Do not select Delete the file after deployment 6 18 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file 6 18 2 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a dev
105. ed using the current settings of device properties that will be defaulted during the operating system upgrade They will be deployed before the operating system upgrade and then automatically rerun by A R C after the upgrade You can view the current settings of the auto increment properties on the Device Settings Editor window You can view the current device properties settings using one of these methods View the device properties by following the instructions in Section 4 5 View the Device Properties on page 35 Run a report listing the device properties by following the instructions in Section 8 2 2 Group Device Properties Table on page 127 If you export this report to a spreadsheet you can cut and paste the values into the tasks that you are about to create Set up the following A R C user tasks do not select Delete the file after deployment for any of these tasks 1 If the devices use static IP addresses create a Network Settings task to set the IP addresses For instructions see Section 6 2 Create a Task on page 67 2 If the devices are configured for a WLAN create a WLAN Settings task specifying the current setting for WLAN 3 If the devices are configured for a WWAN create a WWAN Settings task specifying the current setting for WWAN Create the operating system task Note The BooSt script that installs the operating system must be included in the files downloaded by this task 1 Create an Operating System Up
106. elect All Export Group Layout To archive file gt Export Group Layout Select this if you want the tree structure of the exported groups to be preserved during the export To archive file Use the Browse button to navigate to the location where you want to store the A R C archive file 7 4 1 Activities Using this Window Export the A R C Database 7 5 Options Window ActiveSync Enable Guest Only Not recommended for Windows Mobile 122 Psion A R C User Manual Chapter 7 A R C Features Options Window 7 5 1 ActiveSync tab Enable Guest Only When selected the A R C Server connects to devices on ActiveSync or WMDC using a guest connection Set this for Windows CE based devices do not set this for Windows Mobile based devices 7 5 2 Environment tab Default Settings Restore Default Settings Clicking this button deletes all your A R C data and returns an empty database AN Warning This process deletes all your target devices device groups tasks and rules On Discovery Delete previous settings when clean device is discovered The A R C Server keeps a history of all the tasks deployed to each device and the outcome of each task You can view this history on the Device Configuration Log report When selected the history of any device that has recently undergone a clean start can be deleted when the device is rediscovered by the A R C Server Devices View Group devices with modified au
107. elect the group name in the left navigation bar 2 Select the General Tab 3 Inthe Device Settings section of the General Tab do at least one of the following Select the frequency of the deployment Select Update on boot if the devices are to request an update from the A R C Server each time there is a warm reset or a cold reset There are no retries Select Update on AC power if the devices are to request an update from the A R C Server each time the device starts to run on external power There are no retries For more information on these settings see Section 5 8 2 Device Settings on page 45 AN Warning You must manually deploy tasks to the device group before this schedule can become active For instructions on manual deployment see Section 3 7 Deploy Tasks Assigned to a Device Group 3 10 Add and Delete the Tasks Assigned to a Device Group Before it can be downloaded every task must be assigned to one or more device groups You can add and remove tasks from a device group All target devices in the same device group have the same tasks assigned to them Each task on this list must have a unique ID Tasks with the same ID but different versions cannot coexist on this list 1 Select the device group where you want to make the changes a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible c Select the group name in the left navigation bar 2 Select the Ta
108. election criteria Select from the drop down list Value A value that is compared to the current value for the selected device property 5 11 2 2 Activities Using this Tab Set up Auto assign Rules Create an Auto assign Rule Edit An Auto assign Rule Delete an Auto assign Rule Order the Auto assign Rules Automatically Place Discovered Devices in the My Groups Folders Discover Devices on a Network ES Psion A R C User Manual Chapter 5 Working With Device Groups Device Groups Windows 5 12 5 12 1 5 12 1 1 Device Groups Windows Configure Network Utilization Displays a list of the networks that are defined in the A R C Server If you select a network a list of device groups that use this network is displayed You cannot edit the information in this table Add a network definition 1 Click New The Network Utilization dialog box opens Modify a network definition 1 Select the Name of the network 2 Click Modify The Network Utilization dialog box opens Delete a network definition 1 Select the Name of the network 2 Click Delete Column headings Network ID The name of this group of network settings This is used to select the network to be used by a device group on the Network drop down list Description Text describing the network Activities Using This Window Deploy Tasks Assigned to a Device Group Configure A R C Network Utilization Assign an A R C network to a device group
109. ement property values are set in one of the following ways Set Incrementing Values in Auto increment Properties Set Custom Values in Auto increment Properties Use a Spreadsheet to Set Custom Values in Auto increment Properties 3 14 1 Set Incrementing Values in Auto increment Properties A R C can control the incrementing of auto increment properties You define a range of values that A R C assigns starting with the lowest number and increasing by one for each succeeding device The assignment of values starts with the device at the top of the Device Group List on the Devices Tab and continues sequentially down the list You can do the following Auto increment Strings Auto increment Numbers Auto increment IP Addresses If you want to check these values before they are downloaded to the devices do this 1 Select the device group a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible C Select the group name in the left navigation bar 2 Right click the device group then select Custom Device Settings from the shortcut menu The Device Settings Editor opens The columns displayed are Serial Number and the auto increment properties that you defined in the tasks assigned to this device group 3 Click Cancel 344 11 Auto increment Strings You may need to set an auto increment property to a character string concatenated with an incrementing numeric value In this
110. en to you 4 Click Next 5 Enter the version number that you were given for this system task 6 Click Finish 7 Check that the new version of the task is in the A R C System Tasks and that the old version has been removed 6 14 Tasks Pane This pane displays a list of tasks Depending on what is selected in the left navigation panel it displays one of the following My Tasks A R C System Tasks My Task Filters You can set up the task list to suit the way that you work by doing the following Change the Order of the Columns Fitthe Width of All Columns to their Data Size Change Column Widths Fitone Column Width to its Data Size Remove a Column Sort a List by a Selected Column 6 14 1 Column Headings Name The name of a task This is defined on the task screen when the task is created or edited The combination of this name together with the version number must be unique File Name This is the name of the file containing the script that implements this task This file name is generated by A R C Target Directory This is the name of a folder on each target device into which A R C downloads the task file Type This is the type of template that the task was created from Version This is the version number of the task that was assigned when the task was created on the task screen or it was renamed in the Save As dialog box 6 14 2 My Tasks This is a list of all the A R C user tasks which are availab
111. erereen 13 3 2 Discover Devices oma NETWORK sso rees coos Ga eae ah RUE RURSUS aa a ai CRESS 14 3 2 1 Place Discovered Devices in the Discovered Devices Folder o o ooo o 14 3 2 2 Move Discovered Devices to the My Groups Folders o een 14 3 2 3 Automatically Place Discovered Devices in the My Groups Folders onen 14 3 3 Discover Devices Using ActiveSync or WMDC ee 14 3 3 1 Place Discovered Devices in the Discovered Devices Folder 2 2 22 ee ee ee 15 3 3 2 Move Discovered Devices to the My Groups Folders ee 15 3 3 3 Place Discovered Devices in the My Groups Folders o o ee 15 3 4 Troubleshoot Device Discovery eee 15 3 5 Discover a Device That Has an Old Site lD o ooo ernennen 16 3 6 Delete the A R C Autorestore Files From a Device o o 4 4 16 3 7 Deploy Tasks Assigned to a Device Group eee 16 3 8 Deploy Tasks to a Device Using ActiveSync or WMDC les 17 39 Schedule The Deployment of Tasks to a Device Group 2 eee 18 310 Add and Delete the Tasks Assigned to a Device Group 2 2 ee 18 3101 Assign Tasks toa Device Group ee 18 3 10 2 Remove Tasks froma Device Group 2 eee 19 3 11 Configure A R C Network Utilization eee 19 312 Update Devices OfflIni 2000 x ume rd Reim ee ee ame ar bo he ewe ee Bae ew eae 20 313 Upda
112. es Import a CSV configuration file Export auto increment settings as a CSV file Set Custom Values in Auto increment Properties Set the auto increment values 5 12 7 Import Devices Settings Wizard This wizard specifies the CSV file used to import A R C device configuration settings and the mapping of the spreadsheet data to the A R C auto increment properties It opens when the Open button is clicked on the Device Settings Editor For instructions on using this and on the export and editing process see Section 3 14 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties on page 23 512 71 Screen 1 This screen defines the imported CSV file Import Devices Settings Wizard Follow the steps to import device specific settings Specify a CSV file and the file format Filename File Format Text Qualifier Text Delimiter Use first row as column names sa cancelaa lt lt Back Next gt gt Finish Filename The name and path for a CSV file containing A R C device configuration settings Text Qualifier By default the values in the CSV file are comma separated If there is a different separator specify it here Psion A R C User Manual Chapter 5 Working With Device Groups Import Devices Settings Wizard Use first row as column names When selected the first row of the imported spreadsheet file contains the column headings 5 12 7 2 Screen 2 This screen is used to map th
113. everal tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here A Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be sele
114. figuration that can be done through the Control Panel The same update can be applied to several devices at the same time A R C is integrated with Total Recall Using A R C you can create Total Recall backup profiles and you can download a Total Recall clone profile to several devices 1 4 Support for A R C on Psion Computers The list of Psion computers that support A R C is available on ingenuity Working at community psion com knowledge w knowledgebase 430 aspx Psion A R C User Manual ES Chapter 1 Introduction Minimum System Requirements for the A R C Server 1 5 Minimum System Requirements for the A R C Server The A R C Server runs only on the following platforms Windows XP Professional Windows 7 1 6 Database The A R C server requires a database It must be one of the following Microsoft SQL Server Express 2005 maximum database size AGB Microsoft SQL Server Express 2008 maximum database size AGB Microsoft SQL Server Express R2 2008 maximum database size 10GB SQL Server Express 2008 R2 is included in the A R C Server installer Microsoft SQL Server no size limit on the database 2 Psion A R C User Manual 24 2 2 2 3 2 4 25 2 6 27 2 8 29 2 10 2 1 242 CUSTOMIZING A R C Modifying Columns and Sorting Lists Change the Order of the Columns AddaColumn llle Remove a Column l l oo Change Column WidthS Fit the Width of All Columns to t
115. formation that you want to attach to this task It is not downloaded as part of the task 6 20 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Psion A R C User Manual Chapter 6 Working With Tasks Network Settings pi Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 21 Network Settings This defines the IP settings the name servers and enables enrolment certificates for the target devices on their operating network 6 21 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combinati
116. ges a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible c Select the group name in the left navigation bar 2 Right click the device group 3 Select Custom Device Settings on the shortcut menu The Device Settings Editor opens with the serial number column followed by a column for each of the auto increment properties that you have defined 4 Enter or edit values in the table for each device serial number 5 nen you have finished editing this table do one of the following Click Apply to change the settings on the A R C Server and leave the editor open These values will be downloaded to the target devices next time the corresponding task is deployed Click OK to change the settings on the A R C Server and close the editor These values will be downloaded to the target devices next time the corresponding task is deployed Click Save to save these values in a CSV file on the A R C Server 3 14 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties Device properties that are defined as auto increment can have custom values assigned from a spreadsheet which is saved as a CSV file The CSV file is imported into the A R C Server Using this method Psion A R C User Manual Chapter 3 Using A R C Use a Spreadsheet to Set Custom Values in Auto increment Properties the values are not automatically incremented they are set to values th
117. hapter 3 Using A R C Update Devices Offline Delete an A R C network 1 2 4 5 Ensure that the network is not assigned to any device groups Select a device group Any device group will do you just need access to the Network Tab Click Manage Configure Network Utilization opens Select an A R C network utilization option on the Network drop down list Click Delete 3 12 Update Devices Offline When devices are not on a network that can be reached from the A R C Server you can deploy tasks to them on a USB memory stick After updating the devices you can update their information on the A R C Server using the same memory stick If there are a lot of devices to be updated you can divide the devices between several memory sticks The compatibility rules are not applied to tasks that are deployed offline If there are restrictions on which tasks are deployed to which devices you must ensure that similar devices are grouped together by device group Load A R C tasks onto a memory stick 1 2 Ensure that the discovered devices that are to be updated are placed into one device group or they are placed into subgroups of a parent device group Ensure that the tasks are assigned to the parent group and its subgroups See Section 3 10 Add and Delete the Tasks Assigned to a Device Group on page 18 Assign ranges of values to the auto increment properties See Section 3 14 Auto increment Properties on page 22 Se
118. he following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 EN Psion A R C User Manual Chapter 6 Working With Tasks TekTerm System Settings After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this o
119. he rule click Save Edit An Auto assign Rule 1 2 Select a rule in the Rules List The details of the rule are displayed on the Rule Details table Make changes to the rule Delete an Auto assign Rule 1 2 Select a rule in the Rules List The details of the rule are displayed on the Rule Details table Click the Delete Rules icon x Psion A R C User Manual EN Chapter 5 Working With Device Groups Devices Tab 5 6 4 Order the Auto assign Rules As each device is discovered it is compared to the auto assign rules starting at the top of the Rules List until a match is made If the device does not match any of the rules it is assigned to the Discovered Devices group 1 Select a rule in the Rules List The details of the rule are displayed on the Rule Details table 2 Click the up arrow icon and down arrow icon to position the rule in the Rules List 5 7 Devices Tab This tab lists all the target devices in the device group that is selected in the left navigation bar There are two tables on this tab Device Group List at the top of the screen lists all the target devices in the device group Target Device Task List at the bottom of the screen lists all the tasks that are assigned to a target device that is selected in the upper list 5 71 Device Group List This lists all the target devices in the current device group Customizing the device group list You can set up the device list to suit t
120. he same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most Psion A R C User Manual LE Chapter 6 Working With Tasks Operating System Update appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bo
121. he way that you work by doing the following Add a Column Sort a List by a Selected Column Change the Order of the Columns Group Rows by the Contents of a Column Change Column Widths Group Target Devices by Auto increment Remove a Column Settings Fit the Width of All Columns to their Data Size Ungroup Rows Fit one Column Width to its Data Size Clear Sorting 5 7 1 1 Default Columns Available at Installation Serial Number The serial number of the target device If this is a virtual device the serial number is listed as Placeholder IP Address The IP address of the target device when it was discovered Last Contact The timestamp for the last message received from the device This can be The time the device was discovered by A R C The time that a task download ended even if no tasks were downloaded or the download failed The last message sent by a device during discovery or download contains the device properties for the device So this is in effect the timestamp for the uploaded device properties Status This is the A R C status of the target device Idle The A R C Server and the target device are not currently communicating This is displayed after the device is successfully discovered by A R C and when the last attempt to deploy tasks to this device completed successfully Downloading This status is displayed from the time that the A R C Server starts downloading tasks to the target device until the tasks begin to
122. heir Data Size Fit one Column Width to its Data Size Sort a List by a Selected Column Clear SOFUN as dare aw qa m RS Pr Group Rows by the Contents of a Column Ungroup Rows lee Group Target Devices by Auto increment Settings Psion A R C User Manual 157 Chapter 2 Customizing A R C Modifying Columns and Sorting Lists 2 1 2 2 2 3 2 4 2 5 2 6 2 7 Modifying Columns and Sorting Lists On the Devices Tab and the Tasks Pane you can select the columns and the way that they are displayed to suit the way that you work with A R C Change the Order of the Columns 1 Left click on a column heading 2 Hold the left mouse button down and drag the column heading until a pair of arrows appear at the column boundary where you want to place this column 3 Release the left mouse button The column is moved to where the pair of arrows were positioned Add a Column Right click anywhere on the column heading row Select Column Chooser from the shortcut menu In the Customization dialog box scroll to the required column heading Do one of the following While holding the left mouse button down drag the heading to the column heading row and position it where you want it See Change the Order of the Columns for instructions on positioning the column Right click on the selection then select Show this Column from the shortcut menu The column appears at the right hand sid
123. ice group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 Psion A R C User Manual Chapter 6 Working With Tasks GPS Settings After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 18 3 Compatibility rules table If this t
124. ice groups use the version that is already assigned to them 6 40 8 A R C Templates Warning This window opens when you select a task on the Tasks Pane that uses a template that is not available on the A R C Server This is most likely to occur when you are working with an imported database Psion A R C User Manual 117 A R C FEATURES 71 Iriport Wizard lt lt boda a AA A AAA A G9 121 741 Activities Using this Window ers 121 72 Information WINdOWs smene bate toe Go Bey a are ee Pera eek dae ee 121 7 21 Activities Using this WindoW o o has 121 73 ARC Import Watlnlh ria ar des 9 is a er 121 LA Export Wizard sa era scab a RU x on OY Y 3 e A Y SX a OX en ee e 122 7 41 Activities Using this Window ss ws s ae Res 122 75 Options WIndOW s sa se eae due a ATQUE WO T eX Y ORO ee a 9 ore oS Po E Vo 4 122 Sl ActiveSync taD s ue 2 aa mon A ROS Ve RUN E A a 123 7152 Environment tabs seca EY a She Se a we as ee Sed a 123 75 3 Activities That Use This Window llle 123 Psion A R C User Manual 9 Chapter 7 A R C Features Import Wizard 7 1 Import Wizard You can import an entire A R C database or parts of it from a file When you import data it is added to the data already in the database If you want to delete the database contents before importing see Section 3 17 Delete All A R C Data on page 25 Import Wizard Select the ARC archive file to be imported From archive fi
125. ices are cleared 7 Check that the device has been removed from the Devices to be Deleted folder 8 You can now discover the device using a new Site ID See Section 3 2 Discover Devices ona Network on page 14 3 6 Delete the A R C Autorestore Files From a Device When a task with autorestore selected has been downloaded to a target device the autorestore runs each time a warm reset is run on the device Sometimes this causes unwanted effects such as restoring an old A R C site ID 1 Move the devices that you want to remove autorestore from into their own device group 2 Create a task based on the File and Folder Activities template See Section 6 2 Create a Task on page 67 for instructions 3 Specify the file to be deleted as follows Flash Disk Startup PTX ARC AutoRestore Ink 4 Assign the task to the device group containing the devices from which you want to clear A R C autorestore 5 Deploy tasks for this group See Section 3 7 Deploy Tasks Assigned to a Device Group on page 16 3 1 Deploy Tasks Assigned to a Device Group For an overview of the deployment process see the A R C Administrators Guide available on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx This process downloads the tasks that are assigned to one device group and its child groups ES Psion A R C User Manual Chapter 3 Using A R C Deploy Tasks to a Device Using ActiveSync or WMDC
126. ields sn ee ito dora 106 8 35 2 Specity a tile OF folder activity a bannen 106 6 353 Advaneeditaskfields Aussiedler ee iia ala 106 633 4 Compatibility rules table nn en 107 6 36 REQISUY CONNOR NT TR Re 107 6 364 Task definition fields nun anne aes AAA 107 6 36 2 ReglSEEV Mel issuer int ERE ASA AAA 108 6 36 3 Advanced task fields essen anna TA Eee e AAA ease 108 6 36 4 gt Gormpatibilitv m les table v cs sn are Ye anemia e eene ida EE 109 6 37 Registry Key ActiMitles n euere OA RR DR Ka HER E EE E OE Rei re 109 6 37 1 Task definition fields ccc cece ccc cece cece e eee c eee e IH meme eme em e esses 109 6 372 Task aetailseldsS colon tai ee Dicta edito 109 6 37 3 Advanced task fields ccc cece cece cece ence cece eee e eI HH ems eee sehen 110 6 37 4 Compatibilityrules table see a ee a www 111 6 38 Script Deployment anna nern 111 6 384 Taskdefinltiontields a een a an 111 638 2 Advanced task fields aan an EE Re Ee E na 111 6 38 3 Compatibility r les table ceo IA AAA A 112 6 39 ActiveX Deployment a en ee euer 112 6 39 Taskdefinitiontields ema sangen nahe lan 113 6 392 Advanced task Tields air a ee aaa 113 639 3 Compatibility rules table easier dean 113 8 40 ARE ask WINDOWS ee ORE oro ee ee 114 640 1 Upgrade Task Wizard ice per ttd eves Ai da AA aba vee en 114 Gago dado AS tametsi 114 GANZ SCANS ann eh ee nennen 114 6 40 1 3 Activities using this Wizard cece eee eee ee
127. ion A R C User Manual Chapter 5 Working With Device Groups Network Tab 5 9 2 Column Headings m Note If you select only one check box in either the Continue On Error column or the Autorestore col umn you must click elsewhere on this tab to make the Apply button available ID This is the task name that was assigned when the task was created on the task screen or it was renamed in the Save As dialog box Each task on this list must have a unique ID Tasks with the same ID but different versions cannot coexist on this list Version This is the version number of the task that was assigned when the task was created on the task screen or it was renamed in the Save As dialog box Continue on Error When the check box is selected following tasks are downloaded even when this task fails When this check box is not selected no following tasks are downloaded to the device if The task is not downloaded because the criteria in the compatibility rules table for the task were not met An error occurs during the download of this task An error occurs during the installation of this task Deployment of tasks to other target devices in the same device group is not affected by a failure on one device Autorestore When this check box is selected the script for this task is rerun on the target device if a later task causes either a warm reset or a cold reset The task causing the reset may be in the same set of downloaded tasks or
128. is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 17 Device Settings Configure device properties 6 17 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 17 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers Device Properties 1 Expand Device Properties 2 Expand the list further
129. ity Rules Table cc cc cece cece cece eee e cece nnn 68 6 8 ListGroups that Usea Ta ses ascg canes ave an as da VOTRE e eher da 69 69 Cr ate a Task Filter ana coer AAA OEA SAA 69 610 Edit a Task RIItOE siseses Err UTE aie RR oe 69 61 Delete a Task Hiller nenne nennen 69 a Psion A R C Administrators Guide Table of Contents 6412 ListtheTaskSima Task Flia ee ee 69 6 13 Replace an A R C System Task File inne nennen 70 6 14 Task PUNO OA eds 70 614 1 Column Headings viii ne 70 614 2 My MASKS nennen IA E RES EVE De e 70 644 3 ARC System Tasks 71 614 4 My Task FIILGrs 2 u ee Vode tia ais 71 6195 Task SEHEENS nr REES E eR 71 616 CAB Deployment rarer rorica cra neuen eher Tre 71 Glow Taskdetintontelds sida een 71 6162 Advanced task flelds res een ne een 72 616 3 Compatibilityirulestable anmerken ann nia een 72 6 17 Device SOMOS rer TER 73 Girl Task deninItionTields s ee ee EEE ME 73 617 2 Task details fields naeh een een 73 617 3 Advanced task fields u denen cece een ee ee 74 6 17 4 Compatibility rules table u ae ee a e 74 618 Generic File Deployment i nennt une een ne een a aaa 15 6181 Task definition flelds 55 oues ete erro eru repe eR x ae CER 75 6182 Advanced task fields x ics ta secs reete retra nee ae 15 618 3 Compatibilityules table nennen per 76 619 GPS Setting S comite RA AA A UFU PUER FETA UT YI 76 81941 Task definitiontields ratita ona 76 6 192 Task details TEldS vero
130. ive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 647 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers Psion A R C User Manual Chapter 6 Working With Tasks Generic File Deployment For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 e Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the select
131. k Then on the toolbar click Edit Task Double click the selected task The corresponding task screen opens Make changes to the data on the task screen 4 When you have finished your changes click Save As The Save As dialog box opens 5 Enter a new name and or version number for the task w Psion A R C User Manual Chapter 6 Working With Tasks Delete a Task 6 5 Delete a Task 1 Open the Tasks Pane a Select My Tasks in the left navigation bar b Select All Tasks 2 Doone of the following Right click the selected task Then click Delete Left click the selected task Then on the toolbar click Delete Task 6 6 Select a Task Version Number When you enter a task version number in A R C there are few restrictions on what you can enter The version number can be any combination of letters numbers and punctuation characters excluding characters that are not allowed in a Windows filename The version does not have to increment You can enter a task version number in one of these places A task screen Save As dialog box Target devices and task version numbers When a task is deployed to a target device the device stores the task version number Only the last version number is retained for each task When A R C notifies a device that it has a task ready for download the device compares the version number of the task to its stored version number If the version number of the deployed task is different from
132. k 52 Psion computers supporting A R C 3 R registry clone 26 107 registry key settings 109 rename EB Psion A R C User Manual device group 39 replace system task 7O report configuration log 127 device properties selection 128 device properties table 127 device search 128 device update status 127 filter by properties 127 group update status 127 restore default settings 123 return to factory warranty 13 rules auto assign 49 A 3 compatibility A 4 list 50 tab 49 S save task 114 scanner settings 84 schedule deployment 18 script BooSt 104 deployment 111 sessions settings TekTerm 90 settings A R C client 100 connection 53 device 73 discovery 53 global positioning system 76 GPS 76 narrowband 78 network 52 80 power 82 registry key 109 scanner 84 TekTerm 86 WLAN 97 WWAN 99 site ID A 3 spreadsheet 23 24 support on Psion computers 3 system settings TekTerm 91 system task A 3 replace 70 upgrade 114 T tab 48 devices 42 general 45 network 48 rules 49 tasks 47 target device 9 35 task A 3 A 4 A R C client settings 100 ActiveX deployment 112 add 61 BooSt script deployment 104 CAB deployment 71 copy 67 create 67 delete 68 device settings 73 Index edit 67 file and folder activities 105 generic file deployment 75 GPS settings 76 list groups 69 narrowband settings 78 network settings 80 new version 116 operating system update 102 power settings 82 registry cloning 107 registry key ac
133. le iE Beacon Configuration From archive file Use the Browse button to navigate to the ZIP file containing the A R C data Select items for import After you have selected an A R C archive file the contents of the file are displayed Do one of the following Click Select All to import everything in the archive file Select the items that you want to import 7 1 1 Activities Using this Window Import an A R C Database 7 2 Information Window During the import of an A R C archived database this window appears each time the import tries to over write anything that already exists in the current A R C configuration You have the option each time to overwrite the setting or keep the existing setting 7 2 1 Activities Using this Window Import an A R C Database 7 3 A R C Import Warning This window opens during database import if a task is imported that uses a task template that is not already loaded onto the A R C Server Psion A R C User Manual EBI Chapter 7 A R C Features Export Wizard 7 4 Export Wizard You can export the entire A R C database or you can export parts of it to a file Note It is recommended that you always export the entire database Export Wizard Select objects to be exported and specify location OTT_CE 4 17 C169 Device Settings 5 Device Settings ECF1 Device Settings V5 deviceT rylt 1 Network Settings ECF1 Network Settings IP Range V Power Settings ECF2 Des
134. le for configuring the target devices Psion A R C User Manual Chapter 6 Working With Tasks Task Screens 6 14 3 A R C System Tasks This is a list of all the A R C system tasks that configure the A R C client on the target devices 6 14 4 My Task Filters This is a list of the A R C user tasks in the selected task filter 6 15 Task Screens The following task screens are available CAB Deployment Device Settings Generic File Deployment GPS Settings Narrowband Settings Network Settings Power Settings Scanner Settings TekTerm Auto increment Settings TekTerm Port Settings TekTerm Session Settings TekTerm System Settings Total Recall Backup Total Recall Clone Deployment WLAN Settings WWAN Settings A R C Client Settings Operating System Update BooSt Script Deployment File and Folder Activities Registry Cloning Registry Key Activities Script Deployment ActiveX Deployment 6 16 CAB Deployment This task downloads a CAB file from the A R C Server to the target devices where it is installed and then executed 6 16 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices
135. lect the device group or the parent device group Do one of the following Click Offline Deploy Tasks on the toolbar Right click the device group select Offline Deploy Tasks from the shortcut menu The Offline Deployment window opens listing all the devices in the device group Select the devices that you want to update offline by doing one of the following Select one task Click anywhere on the task row Select a contiguous group of tasks Click on the first task then hold down the Shift key and click on the last task Select several tasks Hold down the Ctrl key and click individually on several tasks Enter the number of virtual devices that are to be updated These are devices that need to be updated but have not been discovered by the A R C Server The number of these devices is limited by the number of unused auto increment values that are available If some of the virtual devices have auto increment properties that are non incrementing cancel the deployment and edit the auto increment properties for these devices When this is done reopen the Offline Deployment window In the Offline Deployment window do the following If the devices are to contact the A R C Server for scheduled updates enter the address of the A R C Server If you want to split the device information between several memory sticks enter the number in Create Multiple Deployment Packages Click Deploy The Browse for Folder dialog box opens EN Psion A R C User M
136. left navigation bar until the receiving group is highlighted then release the mouse button nas 4 3 Delete a Device from A R C This process moves the device to the Devices to be Deleted group on the A R C Server Within a short time the A R C Server sends a message to the device informing it that it has been deleted On the device the A R C Site Id and the A R C Group Id are reset Its entry is removed from the Devices to be Deleted group and the device can now be rediscovered by A R C In the case of a device that has scheduled tasks the next time the device contacts the A R C Server for a scheduled update it receives a message informing it that it has been deleted If a device has Placeholder as ts serial number you must use Empty Deleted Devices to remove it from the Devices to be Deleted group See Section 4 4 Empty the Devices to be Deleted Group on page 35 1 Navigate to the group that contains the device 2 Select the device Click Device Groups in the left navigation bar Expand the list in the My Groups section to show the group that you want Select the Devices tab Click the name of the group containing the device in the left navigation bar Onthe Device Group List click anywhere on the row displaying the selected device The device row is highlighted 3 Do one of the following Click Delete Device on the toolbar Right click on the device row and select Delete from the shortcut menu The device is moved to th
137. ll the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Psion A R C User Manual Chapter 6 Working With Tasks TekTerm Port Settings i Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 25 TekTerm Port Settings Configures the settings for a TekTerm port This template is not part of the base A R C installation If you need this template you must download it from Ingenuity Working 6 25 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that
138. lter is a collection of A R C tasks Each task filter has a unique name A task filter is a convenient way of assigning several tasks to a device group A task filter can be assigned to several device groups One A R C task can be included in several filters TDP See terminal dynamic property Template A template is the form that defines the data entry format for a task Terminal unique parameter A terminal unique parameter is a system property such as TekTerm device number or static IP address that must be assigned a value that is unique to each device Total Recall Total Recall is a Psion utility developed to maintain applications and settings during a cold boot and clone settings to other devices This utility is based on a backup and restore concept Total Recall clone profile A Total Recall clone profile contains settings that are safe for loading onto a device other than the one where the profile was generated Some device specific settings such as the device name and a static IP address are included in the clone profile Total Recall profile A Total Recall backup profile contains a backup that can be reloaded only onto the device where the profile was generated TUP See terminal unique parameter U Update an operating system Updating an operating system is the process of installing a new version of the existing operating system Upgrade an operating system Upgrading an operating system is the process of changing th
139. lumn headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 35 File and Folder Activities Defines an action such as copy move or delete to be performed on a file or folder You can also run an application or a batch file Psion A R C User Manual E Chapter 6 Working With Tasks File and Folder Activities 6 35 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for i
140. manual for the Psion terminal to ensure that the values that you set here are valid Section B 1 User Manuals for Psion Computers 1 Select the Destination from the drop down list 2 Select the Type from the drop down list 3 Typethe Profile Name 6 28 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are
141. ment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Psion A R C User Manual
142. must be unique This name must consist of characters that are valid in a Windows filename Select the file to be deployed on your device s This is the name of the file on the A R C Server that is to downloaded to the target devices Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion 6 38 2 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here Psion A R C User Manual m Chapter 6 Working With Tasks ActiveX Deployment group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 AN Important When you select a task version number and then assign the task to a device After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task
143. n a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it 106 Psion A R C User Manual Chapter 6 Working With Tasks Registry Cloning 6 35 4 6 36 6 36 1 None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Ta
144. n cence Hm a 114 CADIZ SAVE AS an A AAA TA AAA AAA AE E ee 114 6 40 21 Activities Using THIS BOX nn nn aa e 115 6 40 3 Filter EGIEOE rre oth rh atr A AN eo aa AAA 115 6 40 3 1 Fields Definition and Uses 1 0 0 ccc ccc cece cece eee III e een 115 6 40 3 2 Activities USING This EditOE an un nn ne en 115 6404 Auto increment Format String Editor u rr rtt indi aa una 115 6 405 Auto inicrement Numeric Editor nennen nenn 116 6 40 6 Autosincrement IP Editor aras 116 6 407 Enter New VES ION tia 116 6 40 8 AR C Templates Warning ssr ies sir e ie ARA eo vaa Va I ek AA a 117 Chapter 7 A R C Features 71 Import Wizard visir TA tasa 121 Za Activities Using this WINKOW anne us en 121 GE information WINDOW veros AA AO AO OUR ATE RIO FORD 121 7 24 Activities USING this WINKOW u nn nen san anne 121 73 AR C IMPOREWAINING Eee seen ESO E ERU LEONE 121 74 Export Wizard see kenne een rm 122 TX Activities Using this WINDOW cascada are ea une en euren 122 15 Options Window ann anne 122 Heal A ee re ER TER enge 123 452 Environment taD vic iii kenn nern 123 171 53 Activities That Use TRIS WINdOW imitar ra Ry ana aca oe 123 Psion A R C Administrators Guide Table of Contents Chapter 8 Reports 81 DEVICE ReB rts una an wenn an nn nahen 127 811 Device Configuration Lig ee nao Me ae Ue Codi 93 127 81 2 Device Update Status scsseveeex ix rit v RR ER ERSOH e 127 81 3 Device s Filter by PropeMmleS c adieeec
145. n if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 27 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 28 Total Recall Backup This task
146. n selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 23 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers Barcodes 1 Click the expand icon to see a list of barcode symbologies 2 Click the expand icon beside the symbology that you want to configure 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list E Psion A R C User Manual Chapter 6 Working With Tasks Scanner Settings Options 1 Click the expand icon 2 Click the Display expand icon to see a list of scanner options 3 Tochange a value click on the value in the right hand column Either type a new value or select from the drop down list 6 23 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task S
147. n to locate the A R C archive file a ZIP file that you want to import The groups tasks auto assign rules and beacon configurations stored in the selected file are displayed Select the items that you want to import Click Finish 5 For guidance in answering questions that appear during the import see Section 7 2 Information Window on page 121 Bw 3 16 Export the A R C Database You can export the entire A R C database or you can export parts of it to a file Do the following 1 Inthe File menu click Export The Export Wizard opens Select the items that you want to export If you want to maintain the structuring of the groups select Export Group Layout Select the archive file where you want to store the data Click Finish Op ey 3 17 Delete All A R C Data AN Warning This process deletes all your target devices device groups tasks and rules To delete all your data and return to an empty database do the following 1 Select Options on the Files menu The Options Window window opens 2 Select the Environment tab Click Restore Default Settings 4 ltis recommended that you restart the A R C Server e Psion A R C User Manual E Chapter 3 Using A R C Delete Device History After a Clean Start 3 18 Delete Device History After a Clean Start The A R C Server keeps a history of all the tasks deployed to each device and the outcome of each task You can view this history on the Device Configuration
148. nition of the data fields Chapter 1 Introduction gives an overview of this document and an introduction to A R C Chapter 2 Customizing A R C describes how to configure the A R C screens for the way that you work Chapter 3 Using A R C describes how to use A R C Chapter 4 Working With Devices describes how to work with discovered devices Chapter 5 Working With Device Groups describes the device screens and how to create and manipulate groups Chapter 6 Working With Tasks describes the task screens and how to create and manipulate tasks Chapter 7 A R C Features describes global processes and windows such as importing and exporting A R C databases Chapter 8 Reports describes the reports that you can generate on the A R C server Appendix A Glossary defines frequently used terminology Appendix B Reference Materials lists relevant Psion manuals 1 2 Text Conventions Note Notes highlight additional helpful information Important These statements provide particularly important instructions or additional infor mation that is critical to the operation of the equipment Warning These statements provide critical information that may prevent physical injury equipment damage or data loss pe 1 A R C Overview A R C is a utility for configuring Psion computers over a network or through an ActiveSync connection Using A R C you can download software onto the computer and you can perform most of the con
149. nly auto increment OTT values For example if you are cloning a terminal For all other purposes when configuing OTT use the TekTerm Session Settings task The main use for this task is to set TekTerm device specific parameters after the registry has been cloned 6 244 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 24 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers For instruction
150. nn EST 61 51210 Add Tasks 2 iu aan mi aan a eS RA ae ROR E CRE Rae Be RR RU lid a 61 512101 Tasks Table rs una be ee beads ead teed ON Reg Reed momo RR a dew es a 61 5 1210 2 Activities Using this Wind Ow are mc eroe ee ee ee ae ee a 62 ES Psion A R C User Manual Chapter 5 Working With Device Groups Overview 5 1 Overview A device group is a collection of target devices that are configured using the same A R C tasks Tasks are deployed to all the devices simultaneously or using the same update schedule The devices have the same A R C configuration settings Device groups are organized into a tree structure Each group can have several child groups When you select a device group for deployment tasks are also deployed to its children Each device group name and path combination must be unique A device can only belong to one device group however you can move devices between groups if necessary For suggestions on how to group devices into groups see the A R C Administrators Guide available on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx 5 2 Create a Device Group You can create a device group in the My Groups section When you create a subgroup it receives the same settings as its parent group for the Tasks Tab and the Network Tab as well as for the Device Settings on the General Tab Method 1 1 Select the group that you want to be the parent of the new group
151. nstructions on installing a new template 6 35 2 Specify a file or folder activity AN Important When you specify a pathname you must use double backslashes as separators For example Flash disk Startup PTX ARC AutoRestore Ink Click in the right hand column opposite Action Select a file or folder action from the drop down list Expand Action Enter the required information in the right hand column If you are running an application or a batch file you have to provide more information for the Wait Until Finished parameter napa 6 35 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks i
152. ntains information that you want to attach to this task It is not downloaded as part of the task 6 36 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 O Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 37 Registry Key Activities Creates registry keys and sets values in registry keys 6 37 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected eve
153. on of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 21 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers IP Settings 1 Click the expand icon 2 Click the Wireless expand icon 3 Click the Address Type expand icon 4 Expand the list further if necessary El Psion A R C User Manual Chapter 6 Working With Tasks Network Settings 5 To change a value click the value in the right hand column Either type a new value or select from the drop down list 6 To set a range of IP addresses for the targe
154. onfiguration aspx for instructions on installing a new template 6 31 2 WWAN settings Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid Section B 1 User Manuals for Psion Computers 1 Expand WWAN Settings 2 Expand Dial up Connection Parameters To change a value click the value in the right hand column Either type a new value or select from the drop down list 3 Expand Packet Data Connection Parameters To change a value click the value in the right hand column Either type a new value or select from the drop down list 4 Expand Frequency Bands To change a value click the value in the right hand column Either type a new value or select from the drop down list 6 31 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the t
155. ontents 6 25 TekTermiPort Settings u ihnen een ee 88 6 254 Task definition fields uses 88 6252 Task detallsfields nia ae nen ee 88 6 25 3 Advanceditask fields ea a eee 89 625 4 Compatibility rules table i22 1o propa Ere na a PET Re pet RUE E EFT De E 89 6 26 TekTerm Session SEUUMOS sx eee urere koron ODIO OVER UE aia 90 6261 Taskdetfinitlomflelds iii a tr ve ee 90 626 2 Taskdetalls tields airada Reel 90 6 26 3 Advanced task flelds sus een an em T va Yee ruv EEREN 90 6 264 CoripatibilitV rules Ta DIC cs coe ode entia ind Eo usa eme edges cs ned 91 627 TekTerim System Seltings una en NAO ois NAAA A e a 91 827 1 Taskdefinitionields 10 cosa eoo reor kv een Heinen 92 627 2 Task details fields britanico en 92 6 21 3 Advanced task MEIGS u rav rper tr ai os RE DE E Ree RE MAR AI AR YEVODHER ee Oo te 92 6 204 Compatibility r les table secre ivi Ie nere a a a eg 93 6 28 Total Recall Backups een ene yn teret e re ir rendre petites ne ehe a Hees 93 6281 Task definitiontieldscau smart nee een 93 6 28 2 Total Recall settiligs s nee une nah ee aan 94 6 28 39 Advanced task flelds coran eiat re RI PESCE ee ne ee 94 6 28 4 Compatibility rules Table corsa ree gen 95 6 29 Total Recall Clone Deployment ees oie eser ee aan une 95 6 29 Taskdetinition lelds is ER EROETE oxen EE E x De OFT TUI E UNE EVERY ER oes 95 829 2 Total Recall Profile Information u een cdo 95 6 29 3 Advanced task fields incida 96 6294 Comp
156. oooooocooccccccccnnonnnnccnonccncnncnnncnnncos 30 Chapter 4 Working With Devices Ak A AN 35 42 Move Devices to Another Group seinen a nee 35 4 3 Delete a Device TOMA RE en A nee 35 4 4 Empty the Devices to be Deleted Group cece ccce cece cece reece cece eect eee eene ehe mem esee rsen 35 45 MView the Device Properties ina a ara ld 35 Chapter 5 Working With Device Groups 5A OVERVIEW m 39 52 Created Device GloOups sercssidigenticecsersavesssdartieugemdeteedeeditaiasdsacieimardsidcaserdnnnndaesieaaaetorevs 39 5 3 Rename ai Device Group erradicar o iis stan is tone 39 ou CODY ADECCO ee ts etapa i cairn tii 40 55 Delete a Device Group IA E KER AE VY YAN TRA Ve psv ERE RE VEU ANE 40 3 6 Setup Auto assigmR les c Biss RU FAIR ONU P Ai Aaa 40 5 61 Create an Auto assign R le ne eo en 41 5 6 2 Edit An Auto assign RUIE escri rra A AAA S AUN 41 5 6 3 Delete an Auto assign Rule ee nn ren 41 564 Order the Autosassign Rules ernennen 42 57 DEVICES TDi ee 42 5 71 Device Group List na ea na nun nenn nn 42 SAd Default Columns Available at Installation 0 0 cece eee e cence eee e eee eee eee 42 5 7 1 2 Columns That Can Be Added to the Device Group List ccc eee eee eee eee ee 43 5 7 1 3 Activities Using This Tab casonas ainia nn ea ne an 43 52 Target Device Task List nn nn 43 5 7 21 Default
157. op down list 3 Expand Action 4 To change a value click the value in the right hand column Either type a new value or select from the drop down list 5 To select a range of usernames click the icon in the right hand column The Auto increment Format String Editor dialog box opens 6 To select a range of Passwords click the icon in the right hand column The Auto increment Format String Editor dialog box opens 6 30 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here Psion A R C User Manual Chapter 6 Working With Tasks WLAN Settings AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want
158. or failure install status message for this task from the device 5 7 2 3 Activities Using This Tab Create a Device Group Rename a Device Group Copy a Device Group Delete a Device Group Discover Devices on a Network E Psion A R C User Manual Chapter 5 Working With Device Groups General Tab 5 8 General Tab A Important If you change any setting on this tab you must click Apply to implement the setting 5 8 1 Group Definitions ID A unique number that is assigned to a device group when it is created The name of the device group can be changed but this ID cannot be changed This ID is downloaded to all target devices in the group It can be displayed on System Properties on the Control Panel of the device Name The name of the device group This name is assigned to the device group when it is created or renamed Description This box contains any text that you want to associate with the device group 5 8 2 Device Settings These settings apply to each device in this group Persistent Storage This is data storage on the target devices which is preserved through a cold reset or an operating system upgrade This feature is mainly needed by Windows CE 5 0 based devices If persistent storage is defined during an Operating System Update A R C downloads all files to the persistent storage otherwise it downloads the files to RAM This selection applies to all devices in the device group On all recent Psion operating s
159. or instructions see Section 3 1 Set Up A R C Server Connection Settings on page 13 2 Ensure that auto assign rules have been set up to sort the devices into the relevant My Groups folders For instructions see Section 5 6 Set up Auto assign Rules on page 40 3 On the left navigation bar select Device Groups 4 Onthe toolbar click Start Discovery While A R C is sending discovery beacons the Discovered Devices icon rotates As the devices are discovered by A R C they are added to the My Groups folders When a device has been discovered and the system tasks have been downloaded and installed its status becomes Idle 5 When all the devices have been discovered click Stop Discovery on the toolbar 3 3 Discover Devices Using ActiveSync or WMDC For an overview of the discovery process see the A R C Administrators Guide available on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx 1 Ensure that the A R C Server is not broadcasting If it is discovering devices click Stop Discovery on the toolbar If it is deploying tasks click Deploy Tasks on the toolbar and make sure the button is no longer highlighted 2 Onthe left navigation bar select Device Groups 28 Psion A R C User Manual Chapter 3 Using A R C Move Discovered Devices to the My Groups Folders 3 On the toolbar select Connection Settings Connection Settings opens 4 In Site ID type the A R C
160. or the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 amp Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 20 Narrowband Settings This task configures the narrowband properties on the target devices 6 20 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run
161. ort 121 order 42 auto increment IP editor 116 numeric editor 116 string editor 715 auto increment properties 22 24 A 3 defining 23 export to CSV 24 import from CSV 24 incrementing values 22 IP adresses 23 non incrementing values 23 numbers 23 set from spreadsheet 23 strings 22 autorestore files 16 B backup Total Recall 93 backup profile Total Recall A 5 beacon 53 54 beacon configuration import 121 setup 13 BooSt script deployment 104 G CAB deployment 71 clean device 123 clean start 26 A 4 client A R C A3 clone registry 26 107 clone profile Total Recall 95 A 5 columns adding 7 changing width 7 fitting to data size 7 ordering 7 removing 7 communications A R C server 53 54 compatibility rules A 4 compatibility rules table add properties 68 configuration log 127 configure download messages 19 network utilization 57 connection settings 53 conventions text 3 copy device group 40 task 67 create auto assign rules 41 device group 39 filter 69 network 19 task 67 task filter 69 CSV 24 custom device settings 23 D database delete data 25 export 25 122 import 25 data retrieval offline 60 delete auto assign rules 41 data 25 device 35 device group 40 device history 26 filter 69 network 20 task 68 task filter 69 deployment ActiveX 112 BooSt script 104 CAB 71 Psion A R C User Manual mm Index generic file 75 offline 59 operating system 102 schedule 18 script 111 Total R
162. otloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 32 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 i Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property 6 33 Operating System Update Updates the operating system on the device Warning This task is usually combined with other tasks to ensure that the devices are operational after the operating system update See Section 3 20 Update an Oper ating System on page 27 6 33 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this nam
163. ownload it to the devices However if you try to download a backup profile the task fails during installation 1 Expand Profile Settings 2 Check that Is Cloning is set to true Psion A R C User Manual Ea Chapter 6 Working With Tasks Total Recall Clone Deployment 6 29 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in th
164. ployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 22 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user man
165. ption is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 26 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 O Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 27 TekTerm System Settings Configures the system settings for TekTerm These parameters are on the TekTerm System tab This
166. r WMDC in Connection Settings set This computer is con nected to to The Internet 3 5 Discover a Device That Has an Old Site ID If a device has previously been used with A R C and it has not been deleted from the A R C Server or the deletion did not succeed the A R C Site ID and the A R C Group ID are still recorded on the device Unless the A R C Site ID is removed from the device it cannot be discovered by an A R C Server that has a different Site ID On the device 1 Navigate to the Control Panel System Properties 2 Note the setting for ARC Site ID 3 f A R C autorestore is active on the device disable the autorestore by following the instructions in Section 3 6 Delete the A R C Autorestore Files From a Device On the A R C Server 1 Select the All folder in My Groups in the left navigation pane 2 Click Connection Settings on the toolbar The Connection Settings box opens 3 Enter the ARC Site ID that is set on the device into Site ID 4 Setup the rest of the data in Connection Settings to communicate with the device See Section 3 1 Set Up A R C Server Connection Settings on page 13 for instructions 5 Discover the device following the instructions in Section 3 2 Discover Devices on a Network on page 14 6 Move the device to the Devices to be Deleted folder For instructions see Section 4 2 Move Devices to Another Group on page 35 The count displayed beside the Devices to be Deleted folder decreases as dev
167. r a name for the new filter in Filter Name 4 Select the tasks that you want to include in the task filter Edit a Task Filter Edit a task filter as follows 1 Open the Tasks Pane Select Tasks in the left navigation bar 2 Inthe left navigation pane click on the task filter that you want to edit 3 Click Edit Filter on the toolbar The Filter Editor opens 4 Add tasks to and delete tasks from the task filter Delete a Task Filter Delete a task filter as follows 1 Open the Tasks Pane Select Tasks in the left navigation bar 2 Inthe left navigation pane click on the task filter that you want to delete 3 Click Delete Filter on the toolbar List the Tasks in a Task Filter 1 Open the Tasks Pane Select Tasks in the left navigation bar 2 Inthe left navigation pane click on the task filter that you want to view Psion A R C User Manual ES Chapter 6 Working With Tasks Replace an A R C System Task File 6 13 Replace an A R C System Task File Very rarely Psion support may provide you with a replacement for one of the system tasks To install it do the following 1 Open the A R C System Tasks a Select Tasks in the left navigation bar b Select A R C System Tasks 2 Doone of the following Right click the selected task Then click Upgrade Left click the selected task Then on the toolbar click Upgrade Task The Upgrade Task Wizard opens 3 Locate the replacement system task file that was giv
168. r the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 19 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers GPS Settings 1 Expand GPS Settings 2 Expand the list further if necessary 3 Tochange a value click the value in the right hand column Either type a new value or select from the drop down list 6 19 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68
169. red Devices in the My Groups Folders eeeeeeeee eee ee eee 14 3 3 Discover Devices Using ActiveSync or WMDG nei cece nee an 14 3 3 1 Place Discovered Devices in the Discovered Devices Folder cccceeeeeeeeeeeeeeeeeeeeneeee 15 3 3 2 Move Discovered Devices to the My Groups Folders 0c cece cece cece cece me 15 3 3 8 Place Discovered Devices in the My Groups Folders sssssssssssssss Ime 15 3 4 Troubleshoot Device DISCOVGTy sou secs erbe enr nenn 15 3 5 Discovera Device That Hasan Old Site ID ues ce ipe er ere ea or pr Ia IR re dl a ker rae o 16 3 6 Delete the A R C Autorestore Files From a D VICC ccc cece ccc cece cece eee mene 16 3 7 Deploy Tasks Assigned to a Device Group ssssssssssssssssssse sse ee eee 16 3 8 Deploy Tasks to a Device Using ActiveSync or WMDC sssssssssssssss III I e eene 17 39 Schedule The Deployment of Tasks to a Device Group ssssssssssssssss Ime emen 18 310 Add and Delete the Tasks Assigned to a Device Group sssesssssssssssssessese e e ehe nen 18 3 10 1 Assign Tasks to a Device Group 20 ccc cece cence eee e cece cece cece ee eee nnne 18 340 2 Remove Tasks trom a Device GFOUD nennen ns 19 341 Configure ARC Network UDNZAON ides cereo tr a nase 19 312 Update Devices OFIC moco coro AA E OEE E EEE 20 318 Update Devices over WWAN fais seas nein ne see ne feinen ER ee 21 Psion A R C Administrators Guide mm Table of Contents
170. request for a download at the specified time If the A R C Server is offline there are no retries Never Devices in this device group are manually updated They are not updated according to a schedule Periodically Devices in this device group contact the A R C Server to request an update on an update cycle that is less that 24 hours in length Daily Devices in this device group contact the A R C Server daily at a specified time to request an update E Psion A R C User Manual Chapter 5 Working With Device Groups Tasks Tab Weekly Devices in this device group contact the A R C Server weekly at a specified day and time to request an update Monthly Devices in this device group contact the A R C Server monthly at a specified day and time to request an update Warning You must manually deploy tasks to the device group before this schedule can become active For instructions on manual deployment see Section 3 7 Deploy Tasks Assigned to a Device Group on page 16 Update on boot When this is selected the device requests an update from the A R C Server each time the device is reset There are no retries Update on AC power When this is selected the device requests an update from the A R C Server each time the device starts to run on external power There are no retries Last Import File This is the name of the last CSV configuration file that was imported into A R C using the process described in Section 3 14
171. rop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time ES Psion A R C User Manual Chapter 6 Working With Tasks WWAN Settings 6 31 WWAN Settings Defines a WWAN connection for the target devices 6 31 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote c
172. rs This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contain
173. rything downloaded to the target device by A R C is deleted from each target device after the task has run to completion 6 37 2 Task details fields AN Warning Exercise caution when changing registry settings Psion A R C User Manual 109 Chapter 6 Working With Tasks Registry Key Activities Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers Registry settings 1 Click in the right hand column opposite Action Create key Creates the path for the key but does not create the key Delete key Deletes the path for the key and the key and its associated value Create value If the path exists creates the key and its associated value Ifthe path does not exist creates the path and the key and its associated value Delete value Deletes the key and its associated value 2 Select a registry key action from the drop down list 3 Expand Action 4 Enter the required information in the right hand column 6 37 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here MA Important When you select a task version number and then a
174. s This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here AN Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains in
175. s Assigned to a Device Group on page 16 A R C log files On the target device there are several log files in the My Device Windows ARC folder These are all TXT files On the A R C Server you can read the log file by running the Device Configuration Log report 3 21 Create a Total Recall Backup Profile A Total Recall backup profile contains a backup that can be reloaded only onto the device where the profile was generated The Total Recall Backup task creates a Total Recall backup profile on each target device This profile is based on the current configuration and settings on the device This profile can then be reloaded either manually or automatically on the device in the same way as a profile that was manually created on the device 3 22 Update Devices Using a Total Recall Clone Profile A Total Recall clone profile contains settings that are safe for loading onto a device other than the one where the profile was generated Some device specific settings such as the device name and a static IP address are included in the clone profile You must create the clone profile on a device and then upload it to the A R C Server You cannot create a clone profile on the A R C Server O Note This process is available on Total Recall 5 0 and later On the A R C Server 1 Open Connection Settings 2 Select Start Total Recall upload service on startup 3 If necessary set the Total Recall listening port number in most cases leave i
176. s information that you want to attach to this task It is not downloaded as part of the task 6 25 4 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Q Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Psion A R C User Manual E Chapter 6 Working With Tasks TekTerm Session Settings Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 26 TekTerm Session Settings Configures the settings for a TekTerm session This template is not part of the base A R C installation If you need this template you must download it from Ingenuity Working 6 26 1 Task definition fields Enter a name for the task Thi
177. s name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 26 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers For instructions on using TekTerm see the TekTerm Software User Manual To change a value Expand the list further if necessary To change a value click the value in the right hand column Either type a new value or select from the drop down list 6 26 3 Advanced task fields If the Advanced check box is selected you can view or edit t
178. s on using TekTerm see the TekTerm Software User Manual Session Settings 1 Click in the right hand column opposite the session that you want to configure 2 Select the session type on the drop down list 3 Expand the session in the left hand column 4 For TESS settings a Click in the right hand column opposite Terminal Number b Click the icon ES Psion A R C User Manual Chapter 6 Working With Tasks TekTerm Auto increment Settings In the Auto increment Numeric Editor dialog box enter the terminal number range Click in the right hand column opposite 5250 Virtual Device Name Click the icon Inthe Auto increment Format String Editor dialog box enter the terminal name range 5 For ANSI settings Click in the right hand column opposite Terminal Number Click the icon In the Auto increment Numeric Editor dialog box enter the terminal number range Click in the right hand column opposite ANSI Auto Answer Click the icon In the Auto increment Format String Editor dialog box enter the range moan panpp 6 24 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here N Important When you select a
179. s properties are compared to the auto assign rules that are defined on this tab If the properties match those defined in one of the rules the device is automatically put into the specified device group not into the Discovered Devices group There are two tables on this tab Rules List at the top of the screen lists all the auto assign rules Rule Details at the bottom of the screen lists all the conditions that make up the rule that is selected in the upper list Psion A R C User Manual E Chapter 5 Working With Device Groups Rules Tab 5 11 1 Rules List This is list of all the auto assign rules for all the device groups Column headings Rule This is the name that you assigned to the rule when you created it or edited it Target Group This is the device group to which all devices meeting the conditions defined in this rule are assigned 5 11 2 Rule Details The lower section of this tab displays the details of one selected auto assign rule Rule Name This is the name assigned to the rule when you create it or edit it Target Group This is the device group that all devices fulfilling these criteria are assigned to Select a group from the drop down list 5 11 2 1 Rule Conditions This is a list of tests that are to be carried out on each discovered device Each rule contains one or more of these tests Column headings Property This is a device property that is selected from a drop down list Operator This is the s
180. s wu a en rn 77 6 19 3 Advanced task fields aa un en een 77 619 4 Compatibility r les table 78 6 20 Narrowband SetliNdOS assistant med urn wae naeh canals 78 6201 Task detiniti ntields e cetonas da 78 6 20 2 Taskdetallsfields a ri sedans 78 6 20 3 Advanced task fields usa a ee een 79 6 204 Compatibility rules table ic ei A A 79 6 21 NGIWORGCSETINGS cada oa 80 621 1 Task definitionfields nassen nennen 80 8212 Taskdetalstieldsar ici in ee 80 6 21 3 Advanced task flelds run an 81 6 21 45 Compatibilityrules table 22 91 prie ERIS Yu RERO DE RD ends nasa RR RH DUOR REPETIT antes 81 6 22 Power Settings een ero eS EH DIR EPIO AD a 82 8221 Task detiniti ntields ac sense ah 82 622 2 Taskdetailstields nassen nennen 82 6 22 3 Advanced task fields rn ai ea 83 6 22 4 CompatibilityrulestaDle aussen nee nee ee 83 6 23 Scanner Sellings su een Een 84 6231 Task denon tadas ia 84 6232 Task details flelds lt lt A ee 84 6 23 31 Advanced taskcTlelds rin 85 6 23 4 Compatibility rules table zu een oi 85 6 24 TekTerm Auto increment Settings 2 eror io de an 86 6 241 Task definition flelds se viii eru E ep E E econ ke as nee 86 624 2 Task details fields sioe even Ca pee yv a era a een 86 624 3 Advanced task fields correre RR ERReF ORI DUE TE PETER dao 87 6 244 Compatibility rules table iier terr ttt ana Ave eves eu Rea a Yee never EET LY esas 87 E Psion A R C Administrators Guide Table of C
181. sks Tab The list of tasks assigned to the current device group is displayed 3 10 1 Assign Tasks to a Device Group 1 At the bottom of the screen click Add Add Tasks opens displaying all the tasks that are defined in A R C 2 If you want to select tasks from a task filter select the name of the filter from the Filters drop down list A shorter list showing only the tasks that are included in this filter is displayed ES Psion A R C User Manual Chapter 3 Using A R C Configure A R C Network Utilization 3 Select the tasks to be added to this device group by doing one of the following Select one task Click anywhere on the task row Select a contiguous group of tasks Click on the first task then hold down the Shift key and click on the last task Select several tasks Hold down the Ctrl key and click individually on several tasks 4 Click OK 3 10 2 Remove Tasks from a Device Group 1 Select the tasks that you want to remove from this device group by doing the following Select one task Click anywhere on the task row Select a contiguous group of tasks Click on the first task then hold down the Shift key and click on the last task Select several tasks Hold down the Ctrl key and click individually on several tasks 2 Atthe bottom of the screen click Remove 3 Click Yes 3 11 Configure A R C Network Utilization When the A R C Server downloads task data to the target devices this can cause a signifi
182. ssign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task sg Psion A R C User Manual Chapter 6 Working With Tasks Script Deployment 6 37 4 Compa
183. t at the default value 4 Restart the A R C Server On a device 1 Configure the device in the way that you want all the devices to be configured 2 On the device create a Total Recall clone profile 3 Select Manage Profile and upload the profile to the A R C Server If the device has been discovered by the A R C Server the network address and the listening port are displayed as the destination for the upload If the device has not been discovered or you want to upload the profile to another A R C Server enter the network address and the port number 4 Click Send to start the upload to the A R C Server On the A R C Server 1 When the clone profile has uploaded to the A R C Server a confirmation window opens on the A R C Server 2 Enter the path and filename where you want to store this clone profile It is stored as a PFL file Ea Psion A R C User Manual Chapter 3 Using A R C Update Devices Using a Total Recall Clone Profile 3 The A R C Server asks if you want to create a task using this profile If you agree to this the Total Recall Clone Deployment task opens 4 Check that you have uploaded a clone profile a Expand Profile Settings b Check that Is Cloning is set to true 5 Complete and save the Total Recall Clone Deployment task Assign it to a group that contains the devices that are to receive the clone profile 7 Create tasks to set any device specific settings on these devices These
184. t device Failure The last attempt to deploy tasks to this target device ended in an error Psion A R C User Manual El Chapter 5 Working With Device Groups Offline Data Retrieval Percent Complete This value is the percentage of the download and installation of all tasks that has been completed for the target device Last Update The timestamp for the last message received from the device This can be The time the device was discovered by A R C The time that a task download status message was received IP Address The IP address of the target device Virtual Device When this is selected the device has not been discovered by A R C so the serial number is not available The device can be configured by A R C After the device has been configured its serial number as well as other system information is written on the USB memory stick When A R C Server is updated from the USB memory stick the serial number of this device is captured 5 12 8 2 Other Details Create virtual devices as placeholders for devices that have not been discovered When this is selected you can enter the number of devices to be updated which have not been discovered by A R C If you have created any tasks with auto increment properties which have a range defined the number of placeholders that you can create is limited by the auto increment ranges Include A R C Server Address Select this if you want the download to include the address of the
185. t devices a Click in the right hand column opposite IP Address b Click the icon at the right hand end of the line c Inthe Auto increment Format String Editor dialog box enter the range of IP addresses that you want to assign to the target devices Certificate 1 Click the expand icon 2 To change the value click on the value in the right hand column and select from the drop down list 6 21 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version numbers This version number must consist of characters that are valid in a Windows filename You cannot edit the version number here N Important When you select a task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated W
186. task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 34 3 Compatibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 O Note This table is ignored during offline deployment Co
187. task version number and then assign the task to a device group ensure that you do not deploy the same task name and version number as the previous deployment For more information see Section 6 6 Select a Task Version Number on page 68 After Install This is the action to be taken on the target device after the task has been downloaded to the device The selected option is included in the install script for the task In most cases the default value is the most appropriate option for the task If several tasks in a sequence require a warm reset you may want to only have warm reset selected on the last task that needs it None No action A R C Initiated Warm Reset A warm reset is added to the end of the install script On Windows Mobile based devices files and data stored in the RAM drive partition are not preserved during a warm reset Task Initiated Warm Reset While the task is executing the task initiates a warm reset For example you must select this option if you download a CAB file that does a warm reset during execution Warning When this option is set by default by a Psion created task you must not deselect it Bootloader Boot to BooSt after task installation This should only be selected when performing an operating system update Description This box contains information that you want to attach to this task It is not downloaded as part of the task 6 24 4 Compatibility rules table If this task does not apply to a
188. tasks must run after the Total Recall Clone Deployment task Network settings are not cloned so the devices still function on the network after cloning Security settings such as passwords are not cloned 8 Deploy tasks to this group 9 Psion A R C User Manual SH WORKING WITH DEVICES 4 Target Device u 000 o A ARA ARA A A 35 4 2 Move Devices to Another Group 2 ee eee 35 4 3 Delete Device from A Ri sa a ne de an ROS or ed wa a Rer dom Gd ORO E X E A 35 4 4 Empty the Devices to be Deleted Group 2 2 22 CC mm none rennen 35 4 5 View the Device Properties Psion A R C User Manual Chapter 4 Working With Devices Target Device 4 1 Target Device A target device is any Psion computer hand held or vehicle mount that is to have a configuration downloaded from A R C 4 2 Move Devices to Another Group Click Device Groups in the left navigation bar Expand the list in the My Groups section to show both groups In the left navigation bar click on the group that contains the target devices Select the Devices Tab Select the devices to be moved by doing one of the following Select one device Click anywhere on the device row you must release the mouse button Select a contiguous group of devices Click on the first device then hold down the Shift key and click on the last device Select several devices Hold down the Ctrl key and click individually on several devices 6 Drag the selected devices into the
189. te Devices over WWAN 1 ee 21 3 14 AutosincrementiPFODOrtleS x durar RR a nu ra da Re aca ee SU RON ews aora 22 3141 Set Incrementing Values in Auto increment Properties 2 2 2 o o e ee 22 3 14 11 Auto increment Strings ee eee 22 3144 2 Auto increment Numbers s s e serama ee 23 3141 3 Auto increment IP Addresses o eee 23 314 2 Set Custom Values in Auto increment Properties 2 0 ee 23 314 3 Use a Spreadsheet to Set Custom Values in Auto increment Properties 23 315 importan ARC Database V nn we ee dea wie GONG Roe e b X Sce we RAE S Bd a Behe A9 add 25 3 16 Export the AR Co Database ue eed bas Saw caw dew Gare nd A ae WE Rn 25 317 Delete AllARC Data s a 2 2 seh ee mw hy RR ee re RA S 25 318 Delete Device History After a Clean Start eee 26 319 Clone thie REJIS Y sucios ld Gudea re Bak Hew Sa Brae ee een 26 3191 Clone Directly from Another Psion Device 2 2 ee ene 26 319 2 Clone from a Registry Data File Coon none 26 3 20 Update an Operating System se ra eee 27 3 204 Updating an Operating System Using a Multi image File o o 27 3 20 2 Updating an Operating System Using Several Files onen 28 3 21 Create a Total Recall Backup Profile ee ee 30 3 22 Update Devices Using a Total Recall Clone Profile o o o ooo oo 30 Psion A R C User Manual
190. ted on a selected column 1 Right click on a column heading 2 Select Clear Sorting from the shortcut menu 2 10 Group Rows by the Contents of a Column You can repeat this process to have nested groupings of rows on the list On the Device Group List you can group devices according to the state of their auto assign settings See Section 2 12 Group Target Devices by Auto increment Settings on page 9 for details Device Settings appears on the Group by box Method 1 1 Left click on the column heading 2 Hold the left mouse button down and drag the column heading upwards into the Group by Box 3 Release the left mouse button The column heading remains in the Group by Box and the rows are reorganized into this grouping Method 2 1 Right click anywhere on the column heading row 2 Select Group By This Column from the shortcut menu The column heading moves into the Group by Box and the rows are reorganized into this grouping 2 11 Ungroup Rows You can repeat this process to remove nested groupings of rows Clear all groupings 1 Right click anywhere on the group by box 2 Select Clear Grouping from the shortcut menu The columns are returned to the same position in the list that they occupied before they were selected for grouping Ungroup a selected grouping If you have several nested groups you can remove one as follows Method 1 1 Right click on the group heading that you want to remove 2 Select Clear Grouping from th
191. template is not part of the base A R C installation If you need this template you must download it from Ingenuity Working Psion A R C User Manual EB Chapter 6 Working With Tasks TekTerm System Settings 6 27 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment When selected everything downloaded to the target device by A R C is deleted from each target device after the task has run to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 27 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers For instructions on using TekTerm see the TekTerm Software User Manu
192. teps are as follows 1 Create and deploy A R C tasks that configure network settings on the target devices Select autorestore for these tasks This step is required so that the device is easily discovered by A R C after the operating system update The operating system update defaults the device configuration The autorestore network tasks will configure the device after the operating system update 2 Create and deploy the A R C task to update the operating system 3 At the end of the operating system update the device performs a warm reset This causes the autorestore tasks to be rerun This process downloads and installs large files It takes several minutes to complete Note You cannot use A R C to perform any operating system upgrade that requires a licensing change You must send the devices to the depot for this type of upgrade Things to remember Ensure that the devices which are not on external power have enough charge in their batteries for the entire task 3 20 1 Updating an Operating System Using a Multi image File A multi image file has all the operating system components in a single IMG file Multi image files are available for EPIO Omnii Ik n Later models of WorkAbout Pro Later models of NEO Download the IMG file from Ingenuity Working The operating system image files are in the Firmware Software and Demos Download section of Ingenuity Working at http community psion com downloads firmwaresoft
193. tibility rules table If this task does not apply to all the devices in the group use this table to select the devices that this task applies to You can set several selection criteria Check the user manual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 D Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 38 Script Deployment This task downloads a JavaScript or VBScript file to the target devices The script file is executed on the target device as soon as it is downloaded Usually scripts are used to accomplish actions not supported by the tasks that are supplied as part of A R C 6 38 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number
194. tings Editor opens The columns displayed are Serial Number and the auto increment properties that you defined in the tasks assigned to this device group ES Psion A R C User Manual Chapter 3 Using A R C Import an A R C Database 3 Click Open The Import Devices Settings Wizard opens 4 Inthe Filename box select the name of the CSV file 5 Optionally complete the other fields in this box 6 Click Next The Preview Rows and the Mappings are displayed The Preview Rows should resemble the layout of the spreadsheet where you defined the values T Inthe Mappings section click in the Device Property column on each row and select the mapping from the drop down list 8 Click Finish 9 Click Apply to apply these edited settings to the current A R C settings Note If you import a row for a device with a serial number that is not part of the current device group A R C places the device in the Discovered Devices group 3 15 Import an A R C Database You can import an entire A R C database or parts of it from a file When you import data it is added to the data already in the database If you do not want to add the imported data to existing data you can delete the contents of the database before you start the import by following the instructions in Section 3 17 Delete All A R C Data on page 25 To import a database do the following 1 In the File menu click Import The Import Wizard opens 2 Use the Browse butto
195. tivities 109 save 114 scanner settings 84 script deployment 111 system 114 A 3 TekTerm auto increment settings 86 TekTerm port settings 88 TekTerm session settings 90 TekTerm system settings 91 Total Recall backup 93 Total Recall clone deployment 95 upgrade wizard 114 user A 3 version number 68 WLAN settings 97 WWAN settings 99 task filter A 4 A 5 create 69 delete 69 edit 69 list tasks 69 new 69 tasks 67 add 61 assign to device group 18 edit device group list 18 import 121 in task filter 69 pane 70 remove from device group 19 system 67 tab 47 user 67 TekTerm auto increment subset settings 86 port settings 88 session settings 90 system settings 91 terminal unique parameter A 5 text conventions 3 Total Recall A 5 backup 93 backup profile 30 A 5 clone profile 30 A 5 clone profile deployment 95 profile A 5 upload 54 TUP A 5 U update operating system 27 A 5 update status report 127 update status report 127 upgrade operating system A 5 upgrade task wizard 114 user task A3 Psion A R C User Manual Vv version number task 68 virtual device A 5 W warranty 13 window options 122 wireless local area network settings 97 wireless wide area network settings 99 wizard export 122 import device settings 57 upgrade task 114 WLAN settings 97 WMDC 14 17 122 WORKABOUT PRO B 3 WORKABOUT PRO G2 B 3 WWAN settings 99 update 21
196. to assigned settings together This feature groups together target devices that have auto increment settings and those that have only settings that were specifically assigned This affects settings such as IP address 7 5 3 Activities That Use This Window Delete All A R C Data Group Target Devices by Auto increment Settings Delete Device History After a Clean Start Psion A R C User Manual ee REPORTS 81 DEVICE REPOS e s 4 004 4 0 00 6 44 ne ee 127 8 1 1 Device Configuration Log ee 127 81 2 Device Update Status sefira ae 5 40 200 a ada pas da BAR GL ACA RUE RC Ow 127 81 3 Device Filterby Properties onen 127 8 2 GIOUDIREBOTES lt a sii rd amp ars Gray Bra ti Bda A E ti ea 127 8 21 Group Update Status eas ala sn Y P3 RU Y an wa en SED Sa o Ros 127 8 2 2 Group Device Properties Table nern 127 8 3 Reports WINDOWS ss ara nn e a ee 128 8 31 Device Properties Selection eee 128 8 3 2 Device Seakchi u o a as A A a a 128 Psion A R C User Manual 125 Chapter 8 Reports Device Reports 8 1 8 1 1 8 1 2 8 1 3 8 2 8 2 1 8 2 2 Device Reports Device Configuration Log This report is a log file from the device It is copied to the A R C Server after each transaction between the device and the A R C Server Each time tasks are deployed to the device information is added to the end of this log This report does not show activity for a device that was config
197. to completion Template Version This drop down list is visible if you have more than one version of this template on the A R C Server If the version of the template is not listed download it from A R C Downloads on Ingenuity Working See the A R C Administrators Guide on Ingenuity Working at community psion com knowledge w knowledgebase active remote configuration aspx for instructions on installing a new template 6 20 2 Task details fields Note Check the user manual for the Psion terminal to ensure that the values that you set here are valid See Section B 1 User Manuals for Psion Computers Psion A R C User Manual Chapter 6 Working With Tasks Narrowband Settings Narrowband Settings 1 Expand Narrowband Settings 2 Expand the list further if necessary 3 To change a value click the value in the right hand column Either type a new value or select from the drop down list 4 To configure manual channel switching for the target devices Click in the right hand column opposite Channel Selection Manual Select Select Yes on the drop down list Expand Channel Selection Manual Select Expand the list for a channel Type the channel numbers on the appropriate rows of the table panow 6 20 3 Advanced task fields If the Advanced check box is selected you can view or edit the following Version The version number for this task Several tasks can have the same name but they must all have different version number
198. to increment properties require an incrementing static IP address For these when you specify an auto increment property during task creation the Auto increment IP Editor opens Enter the beginning and the end of the range of values The assignment of values starts with the device at the top of the Device Group List on the Devices Tab and continues incrementing sequentially down the list 3 14 2 Set Custom Values in Auto increment Properties Device properties that are defined as auto increment can have custom values assigned to them Using this method the values are not incremented they are set to values that are associated with the device serial number Define the auto increment property 1 Define a task that includes one or more auto increment settings for example a task that changes the Device Name See Section 6 2 Create a Task on page 67 for instructions If you want A R C to check that the values that you set during the Set the auto increment values step are in a specific range specify auto increment values for the property If you do not want A R C to check that the values that you set during the Set the auto increment values step do not open the auto increment editor and do not specify auto increment values for the property 2 Assign the task to a device group See Section 3 10 1 Assign Tasks to a Device Group on page 18 for instructions Set the auto increment values 1 Select the device group where you want to make the chan
199. ty column 3 On the drop down list select a device property This is the same list that is displayed when you view the system properties of a device 4 Click in the Operator column 5 On the drop down list select the relationship between the current setting of the device property and the value that you will set in the Value column 6 Click in the Value column A dialog box opens ES Psion A R C User Manual Chapter 6 Working With Tasks List Groups that Use a Task 6 8 6 9 6 10 6 11 6 12 7 Doone of the following If the property that you selected has discreet values select a value from the drop down list If the property is to be compared to a numeric value or a character string type the value in the text box 8 Click Add 9 Continue adding values until you have all the options for this property 10 Click OK To add another line to the compatibility rules table do the following Press Return A new line appears at the bottom of the table List Groups that Use a Task 1 Open the Tasks Pane a Select Tasks in the left navigation bar b Select My Tasks 2 Doone of the following Right click the selected task Then click Show Usage Left click the selected task Then on the toolbar click Show Usage Create a Task Filter Create a task filter as follows 1 Open the Tasks Pane Select Tasks in the left navigation bar 2 Click New Filter on the toolbar The Filter Editor opens 3 Ente
200. ual devices as placeholders for devices that have not been discovered 2 2 You may create upt Include ARC Server Address Use only if device is expected to connect directly to the server Create Multiple Deployment Packages 2 This allows you to This window opens when you do one of the following Click Offline Deploy Tasks on the toolbar Right click the device group then select Offline Deploy Tasks from the shortcut menu It lists all the devices in the current device group The heading above the Device List Table shows the name of the device group and the maximum number of devices that can be updated during this offline deployment If there are auto increment properties in any of the tasks this number is the number of unique values in the auto increment property with the fewest defined values 512 81 Device List Table Column headings Serial Number The serial number of a target device Status This is the A R C status of the target device Idle The A R C Server and the target device are not currently communicating This is displayed after the device is successfully discovered by A R C and when the last attempt to deploy tasks to this device completed successfully Downloading This status is displayed from the time that the A R C Server starts downloading tasks to the target device until the tasks begin to be installed on the target device Installing The tasks are being installed on the targe
201. ual for the Psion terminal to ensure that the values that you set here are valid For a list of manuals see Section B 1 User Manuals for Psion Computers For instructions on entering data into this table see Section 6 7 Add Properties to a Compatibility Rules Table on page 68 Psion A R C User Manual Chapter 6 Working With Tasks Scanner Settings pi Note This table is ignored during offline deployment Column headings Property This is a device property Select from the drop down list Operator This is the selection criteria Select from the drop down list Value A value that is compared to the stored value for the selected device property Restore Script Button Click this to reset the install script for this task to correspond to the settings on this screen This button is not available until the task has been saved for the first time 6 23 Scanner Settings On this screen you can enable and configure popular barcode symbologies and frequently customized scanner settings 6 23 1 Task definition fields Enter a name for the task This name is listed in the Name column on the Tasks Pane The combination of this name together with the version number must be unique This name must consist of characters that are valid in a Windows filename Enter the target folder on the device This is the name of the destination folder on each target device into which A R C downloads the task file Delete the file after deployment Whe
202. uoc nasa ae Gee Cae uS SEERA A ee OWES RT we AR 93 6281 Task definition fields lt ed e omo we dee bib be haw AA 93 6282 Total Recall Settings ii ce See a eA ale oa rn a OR OUR ica Ge 94 6 28 3 Advanced task fleldS i o ey y e omo Goes we de SOE RST A o 94 6 28 4 Compatibility rules table s a ar a a wa ann Re a RO a le ans 95 6 29 Total Recall Clone Deployment ss ouies ree eee 95 6291 Task definition fields zw 56 o y ERR SUPR AA ira rad 95 6 29 2 Total Recall Profile Information eee 95 6 29 3 Advanced task fields c e sos oe oe ow ns 96 6294 Compatibility rules table iiu Sie ald a a a a a ra EUR and RLS 96 6 29 5 Activities Using thistasK sr god a a ee ER 97 6 30 WLAN SEHINGS e a u ata el a cd ee did 97 6 301 Task definition fields xe eoo 0050084 00400 aa bods menu en 97 6 30 2 WLAN Settings s u Wie a oy o Roy OX a UR E YU we we ORS OY Y DR ee we ana 97 6 30 3 Advanced task fields 4 2 ass coe e WEG ee dw eas Bod ae ante eS gin French 97 6 30 4 Compatibility rules table ss 24s 288 Ryo UO ORR in ns 98 6 31 WWAN SettiINgS i uerum godin iia Bras Ghd Blk doe we anre Roe AIR d 9 Gre IS n de FR Meee a Boe ee was 99 6311 Task detinition fields su sa qux ar 2 RU A AAA AAA 99 EJ Psion A R C User Manual 6 312 WWANISGEEIOS 3 3 ora ia are A den E AO a ra 99 6 31 3 Advanced task fields s s ma sati Regu a RA RA daw E AO ee eS BSS 99 6 314 Compatibility rules table s ses e vos 2 0000 0 0a
203. ured offline Device Update Status For a selected device this report displays the status on this device of each task assigned to the device group Both installed and pending tasks are listed This report shows the current status of the device there is no historical information Device Filter by Properties This report lists all the devices that have the selected property settings When this report is selected the Device Search window opens Select the property settings All discovered devices are searched Matching devices are listed with their device groups Group Reports Group Update Status For a selected device group this report lists All the tasks assigned to the group All the devices in the group and their overall update status Click on a device to open its Device Update Status report If a group has subgroups this information is displayed for all the subgroups too Group Device Properties Table This report displays the properties of all the devices in the selected device group Each row displays the property values for one device Each column represents a selected property which is one of A device property An auto increment property An A R C property This report only displays information on the selected group It does not display information on any subgroups When you select this report the Device Properties Selection window opens Select the properties that you want to appear on the report
204. ustom Device Settings from the shortcut menu The Device Settings Editor opens The columns displayed are Serial Number and the auto increment properties that you defined in the tasks assigned to this device group 3 Click Save and specify where the CSV file is to be stored 4 Click Cancel Edit Exported auto increment settings in a spreadsheet 1 Using a spreadsheet program open the A R C configuration file that was exported in CSV format 2 Make changes to the file You must retain the serial number column as the first column You can delete rows and columns from the file You can create new rows You can change the values in the table cells Do not change the column headings 3 Delete all rows above the column heading labels 4 Delete all rows below the last row of data 5 Savethe file as a CSV file Import a CSV configuration file AN Important The imported file must not have any rows above the column headings If there are no column headings the data must start on the top row of the table The serial number column must be the first column in the table There must not be any empty rows following the data 1 Select a device group a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible c Select the group name in the left navigation bar 2 Right click the device group name then select Custom Device Settings from the shortcut menu The Device Set
205. wann en OR OY ERE RTE HOO 100 632 ARC Client Settings ros de he ne Rod mme 6 ee ee 100 6 321 Task definition fields s sa wu ua sa oo m an o3 an har un 100 6 32 2 A R C Client settings as eae x ORE a a wd ein 101 6 32 3 Advanced task fields s aos sense Br Henna ne da ca Ee Xs 101 6 324 Compatibility rules table ss s s ee un u same Ba rer Grade ee 102 6 33 Operating System Update ss 24 4646 x gU ew ee m wo o Ces am aan 102 6 331 Task definition fields 26 6 cha WAG REA ook m an na EERE HOT a Y Y Ye Re 102 6 33 2 Operating system files 2 eee 103 6 33 3 Advanced task fields oo ecw ac cw a ua an a yo UR ER DS ENA OO Ea eee aes 103 6 33 4 Compatibility rales table s u cone komm RE UR a OR DERE Ewe ame Ewe ee 103 6 34 BooSt Script Deployment 20 64 0006 eb eee ww se rede a na a ued ewan a 104 6341 Task definition tlelds uuu renden ana ee ae a Date ee GA a een 104 6 34 2 Advanced task fields as ue qu y A A AS we ORI UR he VU 104 6 34 3 Compatibility rules table i iu esas Sahar om dE S Roo WAS ee 105 6 35 Hle and Folder ACTIVIDIES ea u sehn Bila wy Rho t9 a SO HS BS we an Ble we ee a 105 6 3511 Task definition fields es s oo ES RE Y y a XE ES 106 6 35 2 Specify afile or folder activity ss si s eros ee 106 6 35 3 Advanced task fields 4 0 u 0 000 0 0 0 0 oom y Y REE nr nn 106 6 35 4 Compatibility rules table 7 osos a koe Rae eee Pe eee aie ta wa 107 6 36 Registry Cloning u 0 x ee ee wea
206. ware__demos The release notes are in the Knowledge Base at http community psion com knowledge w knowledgebase software release information aspx Create auto restore tasks All configurable parameters are defaulted during an operating system update You must set up tasks that will restore those parameters that are needed for A R C to resume communication with the device after the operating system update These tasks are created using the current settings of the device properties They will be deployed before the operating system upgrade and then automatically rerun by A R C after the upgrade Psion A R C User Manual Chapter 3 Using A R C Updating an Operating System Using Several Files You can view the current settings of the auto increment properties on the Device Settings Editor window You can view the current device properties settings using one of these methods View the device properties by following the instructions in Section 4 5 View the Device Properties on page 35 Run a report listing the device properties by following the instructions in Section 8 2 2 Group Device Properties Table on page 127 If you export this report to a spreadsheet you can cut and paste the values into the tasks that you are about to create Set up the following A R C user tasks do not select Delete the file after deployment for any of these tasks 1 Ifthe devices use static IP addresses create a Network Settings task to set the IP addresses
207. yed for that device The Percentage Complete column on the Target Device Task List shows the progress of the download and installation for each task If there is an error the line in the Percentage Complete column becomes red Psion A R C User Manual Chapter 3 Using A R C Schedule The Deployment of Tasks to a Device Group For all tasks except the A R C system tasks a message indicating the outcome of the task is displayed in the Messages column 4 If you want to see the detailed results for a selected target device do the following a Right click anywhere on the target device row b On the shortcut menu select Reports gt Device Configuration Log This report is the log from the target device It is copied to the A R C Server at the end of the download It is particularly useful if you want to find out why a task has failed 3 9 Schedule The Deployment of Tasks to a Device Group You can set up regular deployments of A R C tasks to a device group The frequency of the updates can be anywhere from minutes to monthly All the tasks that are assigned to the device group are updated according to this schedule You can also select deployment when a device is reset reboot or when a device is changed to external power 1 Select the device group for which you want to schedule the deployments a Select Device Groups in the left navigation bar b Expand the My Groups section until the group that you want is visible c S
208. ystems the option None is available When this is selected A R C downloads the operating system to RAM The following table lists the earliest operating system versions where this option is available NEO Windows CE 5 0 11 B279 All Core and Professional Ik n Windows CE 5 0 4 4 C279 All Ik n Windows Mobile 6 1 Classic 1 0 B039 All Ik n Windows Mobile 6 1 Professional 1 0 B039 All Workabout Pro G2 Windows CE 5 0 4 0 F249p All Workabout ProG2 Windows Mobile 6 1 Classic 2 0 C259 All Workabout Pro G2 Windows Mobile 6 1 Professional 2 0 C259 All 7530 G2 Windows CE 5 0 1 28 C139 All 7535 G2 Windows CE 5 0 1 28 C139 All 8525 G2 Windows CE 5 0 1 28 C139 All 8530 G2 Windows CE 5 0 1 28 C139 All For more information see the A R C Administrators Guide Psion A R C User Manual Chapter 5 Working With Device Groups General Tab Notification of A R C activity These are the options for notifying the device operator that the device is communicating with the A R C Server Tray Icon The A R C download icon ki is displayed on the taskbar of the target device while the A R C Server is downloading data During the installation phase the install icon E is displayed on the taskbar These icons are displayed alternately during the initial device discovery process See Section 3 2 Discover Devices on a Network on page 14 Splash Screen The A R C splash screen is displayed on the target device while it is communicating with the

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