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emutel Symphony - Arca Technologies

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1. ccesessssseccceeeeeeeeeeee 74 78 Kee 30 32 Two way Channel 101 APPENDIX 4 105 DEFAULT TELEPHONE NUMBERS U U Interface Pinout 2 0 ccccscsssesssessccsesssenssonees 105 H KEhLAEE 3 91 KK E 3 78 MDA estertersturs beralatabetataeberstate tena bors beta beet 6 107 Viewer window ssssesssesesssesessssreessseressseresssere 32 Viewing a TrA enirere oera a aa 32 W Windows Application sscccceeeeees 15 19 20 About emutel Config NN 25 About Reset Umit aiaee iiia eaa 25 Bef tisisissssssssssssestadavatatsdstadatadatadadadatada aed 26 Card Buttons 21 Com Bot ek ANE 17 Configuring and Saving Connections 15 Current Network 13 23 Display Features ccsseesssceeceeeessessseeeees 21 DSP Senge 24 FAT V E 22 emutel Analyser sseeeesssssssseeeeessssssseeeeesssssso 17 emutel Conftg 17 emutel Config Help ssssssssesesssssssssreresssssee 25 emutel ISDN Manager Overview cseeceeee 14 emutel Terminal 17 Ethetnetisssssicsshessteavdoteteresodeboastedebope teres 15 19 Getting Stattdessen nn aa 13 e EE 20 26 IP Address s00csscccsseessseesssscceseennnseess 15 19 Load Unit Configuration cceseeceeeeeeeeeees 25 Modem cseeccccesseccceesecceeeesecseeeeeeees 15 19 Network Senge 23 Other Common Connection Problems 18 PCMCIA Slots ENKEN ENNEN ENNEN 23 Permanent B Channel 13 Permanent B Operation
2. Figure 36 Other Features Menu On selecting this option the licensing information for the unit is displayed This includes the magic number which networks are allowed and whether the analyser is available Selecting this option allows the user to undertake reprogramming operations Reprogramming is not possible via the modem so an appropriate message will appear if the modem is being used Otherwise the following screen will appear Reprogramming Menu Controller Card i Enter Expansion Card 1 i Enter Expansion Card 2 7 Enter Figure 37 The Main Reprogramming Menu When the Controller Card menu is selected the screen in Figure 38 is displayed From this it is clear that the flash PCMCIA and the DSP module can be reprogrammed CHAPTER 10 61 Undertaking Reprogramming Expansion Card Reprogramming BERT Results OTHER FEATURES Reprogramming Controller Menu Reprogram Flash S Enter Reprogram PCMCIA Card Enter Reprogram DSP Module Enter Figure 38 The Controller Reprogramming Menu After selecting a reprogramming option the screen will clear and the unit will display that it is ready for S records The appropriate file must then be sent via the serial port The terminal application must allow a file to be sent as data via the serial port Upon successful completion of the reprogramming a message will be displayed and often the unit will reset Expansion card reprogramming can only on Analogue cards primary car
3. ssssccccceeeeeeeeeeee 23 E EE 21 Power Levels scsscecscsscecscscscseeeesees 13 22 Reprogrammtmg onien orree raen 18 Restore Factory Defaults A 25 Right click Men 24 Save Unit Conftouraton 25 Setting Lopater aoeeoe eedan snai 20 Software Senge 23 Software Version 13 23 System Telephone Numberg ue 24 Telephone Numbers c00sscecceeeeeeeeeeees 21 User Tiera ere E Ae aAA e 20 Webeite gute 26 Es E EL 13 22 X E TEEN 23 49 59 60 61 101 104 APPENDIX 3 106
4. 2 EI F Figure 12 Permanent B representation on user interface The PCMCIA slots are used for display purposes and provide access to network and software settings The current network is displayed on the upper slot Clicking on this slot gives access to the network settings The software version and date are displayed on the lower PCMCIA slot Clicking on this slot gives access to the software settings a Network Euro ISDN Oo REE Figure 13 PCMCIA slots example The system button is located to the right of the top expansion card Left click on it to access the system settings which include system telephone numbers and DSP settings The DSP settings are read only in the pop up window but can be changed by clicking the DSP button at the bottom of the window arca technologies System Settings Figure 14 System button example CHAPTER 5 23 WINDOWS APPLICATION System Menu A right click anywhere on the unit except on any of the cards displays a pop up menu as shown in Figure 15 Sasa F P P F Y cf E sel e emutelConfig Help About ernutelConfig 3 z W 3 o 7 C 7 Reset Unit Restore Factory Defaults Save Unit Configuration Load Unit Configqurtation S Ba Bert Figure 15 Right click menu example emutel Config Help Launches Help for the application About emutel Config Copyright information and software version displayed in a window Reset Unit Power cycles the unit wi
5. 91 92 Analogue Port SettingS sinso na 45 B Baud EE 40 Bearer Capability 57 59 78 81 84 89 92 97 98 Elte e ee eege 76 86 87 BR keiers ee eeren 3 52 53 76 87 105 C Call Diversion Cer deer deg deeg den 74 77 SCHUNG Te BE 74 77 Call PRIVACY steet ke eebe ELE 95 Call Wang 74 76 86 87 Called Party Number 49 51 53 54 55 73 78 80 81 83 86 92 93 103 Called Party Subaddress ccceesssssssneeeceeeeeees 81 Called Party Subaddressing 57 73 80 83 93 Caled User NR tatefesbareieistesdisteiersistgheketaie 87 Caller H Mode 2eugue ENNEN dea ENNEN 45 46 Calling Party Number 49 55 56 73 80 81 83 86 92 93 Calling Party Subaddresetmng e 57 CCITT 57 73 78 80 81 83 84 86 87 91 93 95 97 98 Channel Filters cceccccceeseecceeeseeceeeeees 30 31 Colour Settings cscceseceeecseceeseeeseeeeeee 30 32 Com Pont 29 Coms Port Parameters csssccccesseeceeeseeeceeeees 40 CODNECE EE 14 Connected Party Number 74 75 Connections Lob 14 Copyright Screen ssssscccccceeeeessssneeeeeeeeeees 37 D RT 87 IR TE 109 110 Directory Number DN Sharing NN 95 IR E 14 Disconnect Mode 45 46 Display Modes sssccceeesseceeeesneeeeeesnneeeeeenees 30 IER RSR 100 101 102 103 104 E EISE kees 8 9 106 EUS ETET E 94 ett En Eeer 81 I Bia TE A AeA EEEE EEEE EEEE EEEE 7 9 37 39 40 Euro ISDN 57 73 74
6. Change the settings to those required as detailed above Save the changes by clicking the Save Connection icon on the toolbar The connection configurations have now been set and saved and can now be used by tools to establish a connection to the unit CHAPTER 5 15 WINDOWS APPLICATION Tools Tab The Tools tab is used to select tools or applications to launch and to How to Run a Tool check the connection status of tools The tools available are emutel Config windows application to configure emutel hardware emutel Analyser protocol analyser emutel Terminal terminal emulation software used for reprogramming during software upgrades Clicking on a tool icon selects the tool and displays the connection status in the right hand pane of the window This includes the connection settings such as baud rate and Com Port the number of bytes received and sent and the status e g OK Select the Tools tab from the emutel ISDN Manager window and then left click on the tool icon This selects the tool Right click on the tool icon to display a pop up menu for the tool Click the Run Tool option to launch the tool The Select Connection window is displayed Refer to Figure 5b Select Connection x pp ei Select Connection Select a connection from the list below Name Connection 1 COM1 19200 Connection 2 COM1 19200 Configure Cancel Figure 5b Select Connection window S
7. Type tttttttt Plan Drop Figure 28 Called Party Number Setup This screen allows you to reconfigure the Called Party Number information element before it is sent to the called party If Type or Plan are set to Automatic then the Called Party Number will be passed through the emutel ISymphony unaltered The Type field can be forced to a different setting by pressing lt space gt while on the Type field Available settings are Automatic Unknown International National Network Subscriber Abbreviated Similarly the Plan field can be forced to a fixed value Available plans are CHAPTER 8 50 Calling Party Number SOFTWARE SETUP Automatic Unknown ISDN Telephony Data Telex National Private If this feature is activated a Calling Party Number information element is included in the SETUP message sent from the emutel Symphony to the destination terminal This is the network generated directory number if the calling terminal did not send a Calling Party Number information element in its transmitted SETUP message to the emutel lSymphony or simply a copy of the terminal supplied number it did include a Calling Party Number information element in its transmitted SETUP message to the emutel Symphony If switched to Yes pressing lt enter gt when on this field displays the following screen Calling Party Number Setup Type tttttttt Plan PPPPPPPPP Screening SSSSSSSSS Pre
8. X25 B TEI Value XXXXXXXXXX Figure 32 X25 Port Setup Screen You can enter a logical channel number for PVC connections Incoming Calls Bothway Calls Outgoing Calls and a TEI value to be used on the particular channel Point to Point Multipoint Setup Upon typing lt enter gt the Point to Point Multipoint menu structure CHAPTER 8 56 SOFTWARE SETUP is entered This setting is only relevant to basic rate ports Figure 33 shows the menu for one of the expansion cards Point to Point Multipoint setup for card 1 Configure all ports as port 1 Enter Port 1 configuration Point to Point Port 2 configuration Point to Multipoint Port 3 configuration Point to Point Port 4 configuration Point to Multipoint Port 5 configuration Point to Point Port 6 configuration Point to Multipoint Port 7 configuration Point to Point Port 8 configuration Point to Multipoint Figure 33 Point to Point Multipoint Menu The setting for an individual port can be toggled using the lt spacebar gt All ports can be set to the port 1 setting by pressing the lt enter gt key on the top line Permanent B Channel Setup Upon typing lt enter gt the B channel connection menu structure is entered Figure 34 shows the menu for one of the expansion cards B Channel Connection Menu for Expansion card 1 Port 1 configuration Off Port 2 configuration off Port 3 configuration On Port 4 configuration On Port 5 configuration off
9. P P P P PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT amp PORT 7 PORT ER HRH Lan LINE PORT 1 PORT d arca technologies e e e e ee emutel Symphony Figure 1 emutel Symphony front panel representation Chassis The chassis consists of a metal case with a front panel shown in Figure 1 able to accept a controller card and up to two expansion cards So U E1 T1 or Analogue Mains Power Supply The mains power supply has a universal input suitable for 110V 240Vac 50 60Hz Connection to any other source may result in the unit failing to comply with safety requirements Power should be supplied via an IEC mains lead supplied The power supply cord must have a protective ground earth If not the mains filter will force the metal case to a voltage equal to half the mains supply voltage CHAPTER 3 8 Controller Card E H e A ESCH a P e H D P LINE rc CARD QUICK REFERENCE GUIDE The controller card is populated with 2 ports BRI or PRI optional modem optional LAN terminal port 2 PC Card slots and LED indicators TURINAL LAN Figure 2 emutel Symphony controller card The terminal port is a V 24 compatible control port to which a PC or VT100 compatible terminal or a PC emulating an ANSI terminal e g running Windows Terminal Hyper terminal etc can be connected The LAN port is an IEEE 802 3 compatible Ethernet port allowing emutel Symphony to be controlled o
10. Personality Module This field allows the emutel ISymphony to accept a Service Profile Identifier from the terminal and assign a Terminal Endpoint to it While using the NAT AT amp T DMS network personality card this field can be set to a Optional SPIDs may be used but if SPIDs are not used calls can still be made b Mandatory SPID initialisation must be completed successfully before calls can be made c AutoSPID same as b but the AutoSPID feature of National ISDN 1997 is enabled If using any other network support card or none this field is not displayed If the field is activated you can press lt enter gt to set up the SPIDs and the following screen is presented CHAPTER 8 47 Allow Overlap Sending Receiving Numbering System Option SOFTWARE SETUP Service Profile Identifier Setup Controller Port config XXX Expansion Card 1 Port Config XXXX Expansion Card 2 Port Config XXXX Figure 27 Service Profile ID Setup Menu You can change any of the SPIDs for the different ports by moving to the relevant SPID and pressing lt enter gt A prompt appears requesting the new SPID value If activated the emutel I Symphony will allow Overlap Receiving on certain enbloc dialled calls If deactivated Overlap Receiving is not allowed For a further explanation of how Overlap Receiving works read the section in the Fault Finding chapter entitled Overlap Receiving Will Not Work The Normal numbering system uses the numb
11. Port 6 configuration off Port 7 configuration oft Port 8 configuration off CHAPTER 8 57 SOFTWARE SETUP Figure 34 Permanent B Channel Connection Menu Off means the port is in normal simulation mode On means the port is in Permanent B channel mode Permanent B channel connection occurs between adjacent ports Thus if port 1 is set to permanent B channel mode so is port 2 and their B channels are connected together The same is true if a port is returned to normal operation The port it was previously connected to is returned to normal operation also With regard to primary rate ports both connecting ports must be of the same type If one is in E1 mode and the other is in T1 mode the connection will not be allowed Also if a port is switched between types using the hardware setup menus any existing permanent B channel connection will be terminated CHAPTER 8 58 Telephone Number Setup Screen TELEPHONE NUMBER SETUP On selecting this option the following screen is displayed Telephone Number Setup Controller Card Numbers Enter Expansion Card 1 Numbers Enter Expansion Card 2 Numbers Enter Busy Number XXXX Unallocated Number XXXX No User Responded Number XXXX Call Rejected Number XXXX Out of Order Number XXXX Temporary Failure Number XXXX No Answer Number XXXX Test Tone Number XXXX Loopback Number XXXX BERT Number XXXX Figure 35 Telephone Number Setup Menu To make a call simply dial the telephone number of
12. SETUP refer to two ports The power setting can be altered on S ports There are three options Normal Restricted or OFF These options correspond to the following power feeding states Power off power feeding disabled Power normal power feeding enabled with normal polarity Power restricted power feeding enabled with reverse polarity The power setting can be altered on U ports There are three options Normal Sealing or OFF These options correspond to the following power feeding states Power off power feeding disabled Power normal power feeding enabled with 50mA current limit Power sealing power feeding enabled with 15mA current limit The interface can be altered on primary ports A description of the interface is in the format Type Line code Multiframe mode International bit E1 only Type E1 European style 2 048Mbps interface T1 American style 1 544Mbps interface EI Line codes HDB3 AMI T1 Line code B8ZS EI Multiframe modes Basic No multiframe CRC 4 CRC 4 multiframe T1 Multiframe mode ESF International Si 1 fixed at 1 CHAPTER 7 42 Analogue Port Setup Analogue Port Settings Ring Mode HARDWARE SETUP bit Si FEBE used to return CRC 4 error information The Figure below shows the analogue port setup menu PSTN Hardware Setup for card 2 Ring Mode XXXXXX Caller ID Mode XXXXXX Disconnect Mode XXXXXX Impedance Mode XXXXXX Start Mode XXXXXX Meter Puls
13. Supplementary Service Setup Menu When enabled includes the additional information element The time between billing messages valid range 1 30s and amount to be added valid range 1 255s each time can be set NTT protocol is based on Q 931 The main differences between the two protocols are as follows Overlap Sending and Overlap Receiving states are not supported SUSPEND and RESUME messages are supported only in point point interfaces NTT supports only u law voice 3 1kHz audio unrestricted digital and V 110 data 64K 56K The following Q 931 messages are not supported in NTT SETUP ACKNOWLEDGE USER INFORMATION CONGESTION CONTROL CHAPTER 12 85 NETWORK PERSONALITY MODULE NTT s FACILITY The following Q 931 information elements are not supported in NTT More Data Sending Complete Congestion Level Repeat Indicator Segmented Message Network Specific Facilities Date Time Transit Network Selection The following Q 931 information elements have restrictions not imposed in Q 931 Bearer Capability Called Party Number Calling Party Number Signal The NTT Called User Status information element is mandatory in the ALERT message from the emutel Symphony The following information elements which are not supported in Q 931 are available in NTT using codeset 6 Advice of Charge Blocking Channel ID CHAPTER 12 86 Introduction Network Mode Flexibl
14. Supplementary Services Enter Point to Point Multipoint Setup Enter Permanent B Channel Setup Enter Figure 40 Euro ISDN Software Setup Menu Note that Supplementary Services has been added to the menu To access the supplementary services menu move to the Supplementary Services field and press lt enter gt Figure 41 shows the Euro ISDN Supplementary Services Setup CHAPTER 12 69 Connected Party Number Advice of Charge NETWORK PERSONALITY MODULE Euro ISDN Menu EURO ISDN Supplementary Services Setup Connected Party Number COLP XXXX Advice of Charge AOC EH Call Waiting CW XXXX Call Hold HOLD XXKK Explicit Call Transfer ECT XXXX Call Diversion CFU CFB CFNR CD XXXX Malicious Call Identification XXXX Three Party Calling 3PTY XXXX Figure 41 Euro ISDN Supplementary Service Setup Menu The services offered are as follows The Connected Party Number information element is sent to the calling terminal as part of the CONNECT message If the called terminal supplies a Connected Party Number this is sent to the calling party otherwise the emutel ISymphony will generate one The emutel ISymphony sends Advice of Charge information to the calling terminal Various options are available CEPT Total each AOC message shows total charge CEPT Incremental each AOC message adds a number of units to the total bill above options can be chosen using codeset 5 or codeset 6 s Euro ISDN AOC D AOC mes
15. User to User signalling is not supported in DMS 100 The Sending Complete information element is not supported in Q 931 CHAPTER 12 93 Purpose Example Setup X 25 OPERATION The aim of this section is to give users a guide to the Setup involved when using the X 25 option on emutel series The X 25 implementation was developed to aid customers demonstrating user X 25 TE equipment The X 25 functionality on an emutel Symphony is limited and may not be suitable for the development of customer equipment For the purpose of this example an X 25 call will be placed from DTE 1 to DTE2 DTE 1 calls DCE 1 Call is routed through the ISDN cloud DCE 2 call DTE 2 Simulator Terminal Equipment APPENDIX 1 94 X 25 Setup Menu on the emutel Setup Parameters X25 A PVC LLC X25 A PVC HLC X25 A LOC X25 A HOC X25 A LTC X25 A HTC X25 A LIC X25 A HIC X25 A TEI X25 B PVC LLC X25 B PVC HLC X25 B LOC X25 B HOC X25 B LTC X25 B HTC X25 B LIC X25 B HIC X25 B TEI X 25 OPERATION Permanent Virtual Circuits PVCs this is like a leased line connection where a permanent connection is established between the two DTEs Switched Virtual Circuits SVCs in this case the connection between the two DTEs is on a Temporary basis and is only maintained for the duration of the call Below is a list of the default values associated with the Setup of the simulator i e the DCE 0 Lowest Logical Channe
16. additional information element The time between billing messages valid range 1 30s and amount to be added valid range 1 255s each time can be set When enabled includes the additional information element The element indicates whether one or more satellite links are involved in the transmission path of incoming calls When enabled includes the additional information element The status can be either no information or subscriber line ringing When enabled includes the additional information element The element includes the day month year hour minute and second The German 1TR6 network is very different to Q 931 based networks such as Euro ISDN To understand all of the differences refer to the 1TR6 specification The emutel ISymphony does not support all of the differences provided by 1TR6 but the following notes outline the main differences between the standard network and 1TR6 1TR6 does not use the normal Q 931 protocol discriminator i e 8 but defines two new ones NO 1 and N1 65 Some messages are valid only with NO and some only with N1 The following Q 931 messages are not supported PROGRESS RESTART RESTART ACKNOWLEDGE CHAPTER 12 81 NETWORK PERSONALITY MODULE 1TR6 The following NO messages are additional to Q 931 REGISTER INDICATION CANCEL INDICATION FACILITY STATUS STATUS ACKNOWLEDGE STATUS REJECT FACILITY INFORMATION INFORMATION ACKNOWLEDGE INFORMA
17. be connected to the terminal port on the unit messages passed between the unit and terminal equipment can now be monitored In off line mode a trace currently in the viewer can be manipulated or a file can be loaded with information regarding a previously recorded trace The protocol analyser also contains a comprehensive Help file It is strongly recommended that the Help file be consulted for a detailed explanation of the operations that can be carried out in the analyser A brief overview of the features and operation of the tool now follows CHAPTER 6 27 Connecting to the Unit Configuring the Protocol Analyser ANALYSER OPERATION The steps to connect the protocol analyser to the unit are described below The first step is to make sure the protocol analyser is installed correctly and can be launched The analyser is on the emutel Application Suite CD Consult the Installing the Software in the Windows Application chapter for further details on how to complete the installation Once installed the protocol analyser can be launched in two ways From the Start Programs menu select the emutel Application Suite and click on the emutel analyser Alternatively if the emutel ISDN Manager is running click the Tools tab and run the emutel Analyser tool For information on how to run the emutel ISDN Manager refer to the emutel ISDN Manager section in the Windows Application chapter Once you can view the protocol analys
18. is re loaded The network specification is saved in the capture file as this needs to be set when the file is re loaded in order for the trace to be decoded accurately A trace can also be opened from the view menu for off line analysis The network specification is set automatically and the trace is displayed You can now change the display and filtering options as they please to analyse the trace It is not possible to add to a trace opened from a file and it can only be opened when no connection is present For more information on saving and opening files consult the Help files Apart from opening and saving two other options are also available under the File menu The first of these is to export to a text file This allows a trace to be viewed without the analyser being installed If no text is selected when this option is selected then the entire trace is exported to a text file however if text is selected then the only these lines are exported The print option results in the entire trace being printed Print Setup and print preview work in the same way as other windows applications For more information on these options and their toolbar buttons please consult the Help files There is an extensive Help file supplied with the protocol analyser that gives in depth information on all its operations and options However it is necessary for IE4 to be installed in order to view the help files CHAPTER 6 34 Int
19. the relevant port and B channel Whenever Multiple Subscriber Numbering MSN is enabled see Software Setup Menu Numbering System Option the last digit last two digits for a PRI in the telephone number is are treated as a wildcard i e if Port 1 B1 Number is set to 384010 and you dial 384016 a connection will be made to Port 1 B1 If Auxiliary Working is enabled all B channels on an interface use the same telephone number but only one number is allowed Direct Dialling In DDI works in exactly the same way as MSN A series of failure numbers are also defined If you dial any of these numbers the call is rejected with a cause value defined by the failure mode i e calling the User Busy number will cause the call to be rejected with cause value 17 CHAPTER 9 59 TELEPHONE NUMBER SETUP A number is defined for test tones Dialling this number will force the emutel Symphony to send a PCM tone A law or u law on the B channel The tone frequency and power level are adjusted in the Hardware Setup Menu Note that Silence Dial Ring Busy and Error tones can also be sent CHAPTER 9 60 Other Features Screen Licensing Status Reprogramming Controller Card Menu OTHER FEATURES On selecting this option the following screen is displayed Other features Licensing Status Enter Reprogramming Enter BERT results Enter BRI Activation Enter BRI U Calibration Enter Restore Factory Defaults Enter Reset Unit Enter
20. the ring frequency and 16Hz 20Hz 25Hz or 50Hz can be selected The remaining options are with regards to the ring cadence and the values should in ms For example if you require a custom ring with a frequency of 16Hz and an initial cadence of 2 seconds on and 4 seconds off and thereafter have a continuous Isec on Isec off 50ms on and 50ms The menu would view as below Ring Mode Custom Custom Ring Frequency 16Hz Custom Ring Initial On 2000 Custom Ring Initial Off 4000 Custom Ring Onl 1000 Custom Ring Off1 1000 Custom Ring On2 50 Custom Ring Off2 50 The system date and time are displayed and constantly updated If the system time is selected and lt enter gt pressed then the date and time can be altered The date must be in dd mm yy format The time must be entered in 24 hour hh mm ss format CHAPTER 7 45 Software Setup Screen Network Type Drop Layer 2 if No Call Active SOFTWARE SETUP On selecting this option the following screen is displayed Software Setup Network Type XXXX Drop Layer 2 if No Call Active XXXX Drop Layer 1 if Layer 2 Inactive XXXX Drop TEI if Layer 1 Inactive XXXX Number of B channels per PRI n Use Service Profile IDs SPIDs XXXX Allow Overlap Sending Receiving XXXX Numbering System Option XXXX Called Party Number XXXX Calling Party Number XXXX Called Party Sub addressing XXXX Calling Party Sub addressing RKXX High Layer Compatibility XXXX Low Layer Compatibility XXXX D Ch
21. this feature is enabled a Called Party Subaddressing information element is included in the SETUP message sent to the destination terminal but only if the calling terminal sent a Called Party Subaddress information element in its transmitted SETUP message to the emutel Symphony The CCITT and Euro ISDN Network Personality Modules allow the generation of a Called Party Subaddress by dialling an enbloc number and the Called Party Subaddress separated by a e g dial 384000 123 to generate a subaddress of 123 If this feature is enabled a Calling Party Subaddressing information element is included in the SETUP message sent to the destination terminal but only if the calling terminal sent a Calling Party Subaddress information element in its transmitted SETUP message to the emutel Symphony If this feature is activated a High Layer Compatibility information element is included in the SETUP message sent to the destination terminal If this option is set to No then the emutel Symphony always generates a HLC on outgoing calls If it set to Modify then it will modify outgoing HLC according to the HLC setup If it set to Transparent then it will pass though HLCs is present in original calls CHAPTER 8 53 SOFTWARE SETUP If activated pressing lt enter gt when on this field allows you to map the information transfer capability field of the Bearer Capability information element to the higher layer characteristic
22. up numbers and semi permanent connections etc This function can also be used to enable facilities such as Multiple Subscriber Numbering and Sub addressing This function allows you to change the default telephone numbers for each B channel and the special purpose telephone numbers This function allows you to enable other features not included in the other menus These include licensing information reprogramming test and calibration functions On selecting this option you are presented with the following screen Hardware Setup Serial Port Enter Ethernet Setup Enter DSP Module Enter Controller Card Setup Enter Expansion Card 1 Setup Enter Expansion Card 2 Setup Enter System Time 03 01 01 11 26 00 Figure 18 Hardware Setup Menu With the exception of System Time all of the fields in this menu refer to separate menus These menus are entered by using the lt enter gt CHAPTER 7 37 Serial Port Serial Port Settings Ethernet Setup Ethernet Settings IP Address Control App TCP Port Sub Mask HARDWARE SETUP This function allows you to configure the Serial port settings On selecting this option the following screen is displayed Serial Port Setup Baud Rate XXXX Figure 19 Serial Port Setup Menu This is the parameter for the control terminal Parity is set to none stop bits to 2 and data bits to 8 Note that changing the Baud Rate parameter will mean that you will have to change the te
23. 1000 Hz On and Off Times 1 and 2 Valid range is 0 12750 in CHAPTER 7 40 Other Custom Tones Controller Card Setup Expansion Card 1 Setup Expansion Card 2 Setup ISDN Port Setup Menus Menu Structure HARDWARE SETUP 50ms steps Power Valid range is 3 to 26 dB The menus for the remaining three custom tones are very similar to the custom dial tone menu Configuration options for the 2 ISDN ports on the main controller Configuration options for the ISDN ports on expansion card 1 Configuration options for the ISDN ports on expansion card 2 Figure 23 shows the ISDN port menu for an S card This will be used to demonstrate how the menus are used BRI S Hardware Setup for card 2 Configure all ports as port 1 Enter Port 1 Configuration Power Normal Port 2 Configuration Power Normal Port 3 Configuration Power Normal Port 4 Configuration Power Normal Port 5 Configuration Power Normal Port 6 Configuration Power Normal Port 7 Configuration Power Normal Port 8 Configuration Power Normal Figure 23 ISDN port menu for a S card The setting for each port can be changed individually using the lt space gt key All ports settings on the card can be set to the port 1 setting using the lt enter gt key with the first menu item The menu for the controller card will be of the same structure but will only CHAPTER 7 41 S Port Settings U Port Settings Primary Port Settings HARDWARE
24. 75 76 77 78 81 87 Explicit Call Transfer ssseeccceeeeeeeeeeee 74 77 Exporting a Trace ccccccceesesssssnecccceeeeseesenaeeeees 35 F FACILITY messages 78 Flexible Call Oftertng 94 G DEL esesetscesssatscesesetseesesetitsseseteessesetiteberstesvece 84 H Hardware Setup 39 40 41 63 Belg dou b ist EEN 36 High Layer Compatibility 49 57 73 83 93 STE DEE 74 77 Hold Conference Drop Transfer cccceeeeeeees 94 I Impedance Mode 45 46 Incoming Channels Ska Ehe eh th seek ean 101 UE 40 41 KEEN 95 APPENDIX 3 104 INDEX L Layer 1 3 49 50 73 80 83 84 86 93 97 98 Layer 2 3 49 50 73 80 83 86 93 97 98 104 LED Indicators cccececeeeeeeececececeseceees 6 106 Logical Channels srctcrstesctenduceteadaesybosysataeasens 101 Low Layer Compatibility 49 59 73 83 93 Lower Layer Compatibility ccccccceeeeeeeeeeees 59 M Malicious Call Identification cccceeeeeees 74 78 Meter Pulse Mode 45 47 Meter Pulse Width ccc ccsssecesssseeeseeeeees 45 47 Droe et Ze dE Ee AN 3 7 9 12 65 N Navigating ccccccceseeceseceeceecceeeceeeeececeeeeeeeees 33 Net work Specification cccccccccccccceeeeeeeeeeeeeees 30 Network Mode ccccccseesccceesecccceesecseeesseceeeeees 94 Network Personality Module 6 50 51 57 73 80 86 91 93 94 106 Numbering System Option 49 51 63 73 80
25. 83 86 93 Auxiliary Working ssssecccceeeeeeeeeee 52 63 Direct Dialling In 52 63 Multiple Subscriber Numbering 51 63 Normal numbering system ccseeseeeeeeeees 51 O Open Connection sseeseeccceeeeeeesssneeeeeeeeeees 29 Opening e CANNES 34 Overlap Sending Receiving 51 73 80 83 86 93 P Permanent B Channel 6 49 61 62 73 80 86 Permanent Virtual Cireuits 101 Point to Point 61 Ee E 9 10 59 Printing a e 35 Protocol Analyser sirsie oieee 28 Protocol Analyser Overview ccccccccesssseeneeeees 28 Q QIZI npe 57 87 88 89 91 92 95 96 98 R R EE eae aes 19 Ring Mode ispesimen E ed 45 S S Interface Pinout ssssssssseeessssssereeessssssereee 105 SENAT N E EET 34 Service Profile IDs SPIDs ET AAP EREE 50 Mandatory ei n e e deeg a 50 IER 50 SETUP Message cabana Ee 98 SETUP Message 53 55 57 59 78 81 84 90 97 KE ive el al ai as 89 92 98 Software Setup 49 63 73 74 80 83 84 86 87 90 91 93 94 Start Mode 45 46 SUb Addressing ysisstesetvseteseteostesetesetotebeontetesesare 49 Supplementary Services ccccccceeeeeeeeeeeeees 73 74 Switched Virtual Circuits ccceecccecceeeeeeeeeees 101 T Technical Support cccceeeesesesnecceceeeeeeeseeneeeees 71 ND KEE 50 61 Telephone Number Setup ece0ee 51 63 65 Terminal Pot 6 107 The Tools ab 16 Three Party Calling
26. AT AT amp T DMS already in use Instead of a User Busy from the NT a SETUP message is sent to the destination Calls are offered to the user equipment using different Call Appearance s Once notified the user may free up a B channel accept ignore or reject the call When enabled allows the following services Hold Places an active voice call on HOLD amp re uses the same B channel Conference Allows more than one voice call to be connected together Note that although the protocol will appear as if a conference had taken place the voice path will only appear between 2 of the active B channels Drop Releases a user from a conference call Transfer Used to pass an active voice call on to another user When enabled includes the Call Appearance information element in the SETUP message The call appearance identifier is the number coded in the call appearance identifier field included in the Call Appearance information element The CACH EKTS terminal maps calls into the call appearances using the call appearance identifier When enabled allows multiple pieces of Terminal Equipment TE connected to the same port to share the same Call Appearances One piece of TE can see which call appearances are already in use by another piece of TE on the same port It is also associated to the Call Privacy feature Allows another user to listen in interrupt an active call It assumes that multiple pieces of Terminal Equip
27. B last 2 digits for PRIs So dialling 340020 from BRI Port 1 is like dialling 34002 Therefore any number dialled between 340020 amp 340029 will have the same affect and dial B1 channel on Port 2 In addition to this the dialled number is presented at the destination port Each BRI port has 1 Directory Number DN and 1 SPID number only Auxiliary working This option assigns the same number to each of the B channels per interface For example for Port 1 on an emutel Symphony both B1 amp B2 will have the same number 340010 No wild card operates unlike that described above N B There is no Direct Dial In operation in North American software If activated a Called Party Number information element is included in the message sent to the destination terminal This is the network generated directory number if the calling terminal did not send a Called Party Number information element to the emutel Symphony in its transmitted SETUP message or simply a copy of the terminal supplied number if it did include a Called Party Number information element in its transmitted SETUP CHAPTER 8 49 SOFTWARE SETUP message to the emutel Symphony Note that a Called Party Number is sometimes included in the SETUP message from the emutel ISymphony to the called terminal even if this field is set to No If switched to Yes pressing lt enter gt when on this field displays the following screen Called Party Number Setup
28. Communication between the application and the emutel Symphony is depicted in a small window at the bottom right of the screen An alphabetical listing of all available settings and where they are located on the interface is listed in the emutel Manager help file under the topic Setting Locator CHAPTER 5 20 WINDOWS APPLICATION Current selection Option has changed Software Settings HEH Time in Seconds Before L2 Drops lt Ll Drop Mode lt Drop Layer l gt TEI Drop Mode lt Do Wot Drop TEI if Options available Ze mes I usiiare Working Options unavailable 2 APPLY Figure 7 Pop up window settings example Display Features Card Buttons The card buttons are located at the top left of the cards and provide access to card level settings Left click to access settings Each setting in the card pop up window is applied to all ports on the card To reset all ports on the card click the Defaults button Figure 8 Card button example on a BRI U expansion card Ports Each port on the unit is represented graphically on the user interface Left click on a port to access settings Note that with the exception of system telephone numbers such as Out of order or Call Reject telephone numbers can only be set at port level not card level E1 T1 interface The interface type of PRI ports on the unit is depicted with El or TI on the port icon For Permanent B operation both ports must be set to El o
29. I Port 8 Bl 341080 B2 341081 PRI Port 1 B1 B30 351100 PRI Port 2 B1 B30 351200 PRI Port 3 B1 B30 351300 PRI Port 4 B1 B30 351400 PRI Port 5 B1 B30 351500 PRI Port 6 B1 B30 351600 PRI Port 7 B1 B30 351700 PRI Port 8 B1 B30 351800 APPENDIX 3 101 DEFAULT TELEPHONE NUMBERS Expansion Card 2 PRI Port 1 PRI Port 2 PRI Port 3 PRI Port 4 PRI Port 5 PRI Port 6 PRI Port 7 PRI Port 8 BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4 BRI Port 5 BRI Port 6 BRI Port 7 BRI Port 8 B Channels B1 B30 B1 B30 B1 B30 B1 B30 B1 B30 B1 B30 B1 B30 B1 B30 Bl B2 Bl B2 Bl B2 Bl B2 Bl B2 Bl B2 Bl B2 Bl B2 Default Telephone Number 352100 352200 352300 352400 352500 352600 352700 352800 342010 342011 342020 342021 342030 342031 342040 342041 342050 342051 342060 342061 342070 342071 342080 342081 Table 2 Default Port Telephone Numbers APPENDIX 3 102 DEFAULT TELEPHONE NUMBERS System Numbers Default Telephone Number Busy Unallocated No User Responded Call Rejected Out of Order Temporary Failure No Answer Test Tone Loopback BERT 384080 384081 384082 384083 384084 384085 384086 384087 384088 384089 Table 3 Default System Telephone Numbers APPENDIX 3 103 DEFAULT TELEPHONE NUMBERS A SEA 3 42 63 84 Additional Transmission Attributes s00ss00e00e 87 Advice of Charge 6664 74 75 76 78
30. ING message in response to an outgoing SETUP message causes ALERTING to be sent to the calling party SETUP ACKNOWLEDGE is sent by the network in response to a SETUP message even if the SETUP message contained the complete called party number A subset of the CCITT Bearer Capability information element is allowed see Euro ISDN support card for more details The Calling Party Number information element has a maximum length of 15 digits Progress Indicator information element location field is CHAPTER 12 76 NETWORK PERSONALITY MODULE BT always network beyond interworking type Calling Party Number and Called Party Number information element type and plan field are always unknown In MSN operation only the last digit of the Called Party Number is sent to the called terminal in the SETUP message Generation of a Subaddress by concatenating the Called Party Number digits is supported in BT e g dial enbloc 384000 123 generates a Called Party Subaddress of 123 CHAPTER 12 77 NETWORK PERSONALITY MODULE VN2 3 Introduction This section outlines the differences in operation between the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel Symphony using a VN2 3 Network Personality Module The Software Setup Menu shown when simulating a VN3 network is displayed below Software Setup Network Type BINR191 Drop Layer 2 if No Call Active XXX
31. If the unit or packaging is damaged this should be reported immediately to arca technologies Assuming there is no damage take an inventory of the parts supplied Check that the items ordered were actually received The list below should be of help in identifying each part emutel Symphony Network Simulator 2 ISDN Cables RJ45 RJ45 Mains Cable 1 Terminal Cable DB9 DB9 1 Analogue RJ11 Cable if modem option purchased This Manual CD Windows Application Suite Plug the terminal cable into the front of the unit and connect to a terminal or PC The emutel ISymphony default terminal settings are ANSI terminal compatible 19200 baud 8 data bits no parity 2 stop bits Plug the power cable into the rear of the unit and switch on The emutel Symphony will work on 110V or 240V mains supply without adjustment Set up the emutel ISymphony using the windows application Please refer to Windows Application chapter for more information As an alternative terminal emulator software can be used see Chapters 7 10 Plug a basic rate terminal into a BRI port an analogue telephone into an enabled analogue line or a primary rate terminal into a PRI port Make sure that the equipment is compatible with the interface to which it is connected NB in the UK Master sockets should be connected between the analogue connections RJ11 and telephones CHAPTER 4 12 WINDOWS APPLICATION Introduction The emut
32. PO PIShM2 Sei Gre r r e rO NRO RO MO G P ri Pe o Figure 4 emutel Symphony Analogue Card CHAPTER 3 Analogue PSTN Connections Restoring Default Settings QUICK REFERENCE GUIDE emutel Symphony provides up to 32 analogue lines via line cards with 16 analogue lines The analogue lines feature 48V feed and ringing Tone DTMF and pulse dialling are supported FSK EURO ISDN FSK Bellcore and DTMF caller ID signalling are provided An LED at each port indicates off hook and ringing When the unit is first switched on the terminal port will default to 19200 baud no parity 8 data bits and 2 stop bits and will search for a lt ctrl c gt being transmitted to the emutel ISymphony If this occurs the emutel Symphony will restore the factory defaults otherwise it will use the stored settings If a setting has been changed and the emutel ISymphony ceases to operate powering up the emutel Symphony while holding down lt ctrl c gt for the first 20 seconds will restore a working configuration to emutel Symphony Refer to the Windows Application chapter on how to restore default settings when using the graphical user interface CHAPTER 3 11 Unpack emutel Symphony Take an Inventory Connect to a PC or Terminal Connect Power Configure the emutel Symphony Connect Terminal Equipment INSTALLATION First unpack the emutel Symphony and check for signs of damage in transit
33. TION REJECT CLOSE CLOSE ACKNOWLEDGE None of these messages are supported by the emutel Symphony The following N1 messages are additional to Q 931 DETACH CANCEL ACKNOWLEDGE CANCEL REJECT FACILITY ACKNOWLEDGE s FACILITY CANCEL FACILITY REGISTER FACILITY REJECT REGISTER ACKNOWLEDGE REGISTER REJECT None of these messages are supported by the emutel Symphony The following messages supported by the emutel Symphony are common to ITR6 and Q 931 but their numeric value is different CHAPTER 12 82 NETWORK PERSONALITY MODULE 1TR6 e INFORMATION 1TR6 0 x 6d STATUS ITR6 0 x 63 1TR6 also defines additional information elements not found in Q 931 These are mostly found in codeset 6 Service Indicator Charging Information Date Facility Select Status of Facilities Status of Called User Additional Transmission Attributes The only non Q 931 message in codeset 0 is Connected Address The following Q 931 information elements are not supported in 1TRO6 Segmented Message Bearer Capability Call State Facility Progress Indicator Notification Indicator Date Time Signal Switchhook Feature Activation Feature Indication Calling Party Sub address Called Party Sub address Transit Network Selection Restart Indicator Low Layer Compatibility CHAPTER 12 83 NETWORK PERSONALITY MODULE 1TR6 High Lay
34. X Drop Layer 1 if Layer 2 Inactive XXXX Drop TEI if Layer 1 Inactive XXXX Number of B Channels per PRI n Allow Overlap Sending Receiving XXXX Numbering System Option XXXX Called Party Number XXXX Calling Party Number XXXX Called Party Subaddressing XXXX Calling Party Subaddressing XXXX High Layer Compatibility XXXX Low Layer Compatibility XXXX D Channel X25 Setup XXXX Point to Point Multipoint Setup Enter Figure 45 VN3 Software Setup Menu Main Differences Between CCITT and The main differences are VN2 3 VN2 3 adds a new information element to the SETUP message Mode de fonctionnement d usager in codeset 6 This is mandatory in the SETUP message in both user network and network user directions CHAPTER 12 78 NETWORK PERSONALITY MODULE VN2 3 Jn the user network SETUP message the High Layer Compatibility information element is mandatory The Sending Complete information element is not supported in VN3 A subset of the CCITT Bearer Capability information element is allowed in the SETUP message sent to the network The most notable restrictions are Coding Standard is fixed at CCITT Information Transfer Capability is Speech 3 1 kHz Audio or Unrestricted Digital Information Transfer Rate is 64k only Layer 1 protocol is G 711 A law or H 221 H 242 G 722 G 725 A new optional information element Facility d usager a usager in codeset 6 is defined The emutel Symphony analyser decodes
35. annel X25 Setup XXXX Supplementary Services Enter Point to Point Multipoint Setup Enter Permanent B Channel Setup Enter Figure 25 Software Setup Menu These features are only available when in ISDN simulation mode A number of the settings can be enabled or disabled by selecting the relevant field and pressing lt space gt Other menu items allow the user to enter other menus Can be changed on NAT AT amp T DMS and BT Network Personality Modules only If activated the emutel Symphony will disconnect layer 2 after a predetermined time if there are no active calls If activated the CHAPTER 8 46 Drop Layer 1 if Layer 2 Inactive Drop TEI if Layer 1 Inactive Number of B Channels per PRI Use Service Profile IDs SPIDs SOFTWARE SETUP time can be set by pressing lt enter gt on this field The following screen is presented L2 Drop Timeout Setup Timeout until L2 Dropped secs nn Figure 26 Drop Timeout Menu Pressing lt esc gt will leave the value unchanged while lt enter gt will allow you to change the default value The valid range is 0 to 30s If enabled the emutel I Symphony will deactivate layer 1 immediately layer 2 becomes inactive If activated the emutel ISymphony will remove its TEI value s once the layer is deactivated The terminals will then have to send an ID Request once they become active again You can select between 6 and 30 23 if using NAT AT amp T DMS or NTT Network
36. ate specific networks e g 1TR6 by plugging the relevant Network Personality Module into this slot APPENDIX 2 99 Terminal Port TECHNICAL DATA The emutel ISymphony has one V 24 compatible terminal port in which a PC or VT100 compatible terminal or a PC emulating an ANSI terminal e g running Procomm Windows Terminal Hyper Terminal etc can be connected The pinout of the port is shown below Table 1 lists the function of each pin DCD D DSR RXD 2 37 ls RTS TXD el 18 CTs DTR 4 9 N C GNO 5C 9 WAY FEMALE D TYPE CONNECTOR Figure 52 V 24 Terminal Port Data Carrier Detect always active Received Data output Transmitted Data input Data Terminal Ready input ignored Ground Data Set Ready always active Request to Send input ignored Clear to Send output active when unit can receive data 1 2 3 4 5 6 7 8 Table 1 Terminal port pin descriptions APPENDIX 2 100 DEFAULT TELEPHONE NUMBERS Controller Card B Channels Default Telephone Number BRI Port 1 Bl 340010 B2 340011 BRI Port 2 Bl 340020 B2 340021 PRI Port 1 B1 B30 350100 350129 PRI Port 2 B1 B30 350200 350229 Expansion Card 1 B Channels Default Telephone Number BRI Port 1 Bl 341010 B2 341011 BRI Port 2 B1 341020 B2 341021 BRI Port 3 B1 341030 B2 341031 BRI Port 4 Bl 341040 B2 341041 BRI Port 5 Bl 341050 B2 341051 BRI Port 6 Bl 341060 B2 341061 BRI Port 7 Bl 341070 B2 341071 BR
37. ction Failure FAULT FINDING To restore the default communication parameters reload the factory defaults see Quick Reference Guide Another possibility is that the emutel ISymphony is not powering up properly because the PC Network Personality Card card module installed in the emutel ISymphony will not start up In this case see the section on PC Card Will Not Work Some parameters once changed will not effect the operation of the unit immediately If the emutel ISymphony does not seem to be operating properly use the lt esc gt key to go back to the main power up Copyright Screen If this does not work then switch the emutel ISymphony off and on again Please inform arca technologies Check the analyser option i e at least one level of decode must be enabled and the interface to which the terminal is connected must be enabled If you are unsure set decode for layers 1 2 and 3 on all interface ports Check that you have selected the correct primary rate mode for the PRI line Check PRI mode in Hardware Setup matches the PRI terminal equipment El Check PRI Mode in Hardware Setup is set to El and matches the line coding and framing standard on the PRI line If this information is not known try HDB3 CRC 4 Si 1 T1 Check PRI Mode in Hardware Setup is set to T1 and the terminal equipment is compatible with the emutel ISymphony It should use Extended Super Frame ESF and B8ZS line coding Refer to the
38. default baud rate is 19200 This can be changed by left clicking on the 19200 text Select a new baud rate from the pop up window The selected port is opened Press the ESC key to display the main copyright screen When the main copyright screen is displayed press Enter to display the main menu options Software upgrades to the unit can be achieved by reprogramming i e uploading a new file to the unit The Flash PCMCIA card and DSP Module can be reprogrammed via the serial port When the main copyright screen of the emutel Terminal is displayed CHAPTER 5 17 Trouble shooting Connection Problems WINDOWS APPLICATION press Enter to display the main menu options Use the arrow keys to scroll down to the Other Features option Press Enter The Reprogramming Menu will be highlighted Press Enter From the reprogramming options presented select the required component being upgraded e g Flash Confirm the choice made by entering Y For Flash reprogramming the display shows Clearing Ram Ready for S Record From the File menu on the emutel Terminal window select the Send File option Locate the S Record file This file holds details of the software changes and is obtained from arca technologies When the file is located click Open The file will be uploaded to the unit If the file is valid the display shows in sequence S Record download complete and Flash program complete If the file is not valid an error message
39. ds or V5 cards only In each case it is possible to reprogram the flash and the DSP module On selecting this option the BERT results are shown A typical screen is shown in Figure 39 To carry out the test properly a data call must be made to the BERT number and then placed in loopback mode CHAPTER 10 62 BRI Activation BRI U Calibration Restore Factory Defaults Reset Unit OTHER FEATURES E insert error ESC exit Call Connected to Controller Card Port 0B 1 Synchronised Yes Bit Count 124560 Error Count 0 Elapsed Time 20 seconds Figure 39 The BERT test screen On selecting this option all basic rate ports are activated On selecting this option all basic rate U ports are placed in calibration mode This test is used to check the hardware After about 20 seconds the ports revert to normal operation On selecting this option the factory default settings are restored If the serial communication settings are to change the user is warned On selecting this option the unit is power cycled CHAPTER 10 63 Introduction Changing a Parameter on the emutel Symphony Caused it to Stop Operating Windows Terminal Program Will Not Move Up and Down Menus No Communication With Terminal Port FAULT FINDING This section seeks to provide some guidance on solving common problems encountered in using an emutel Symphony Changing parameters on the emutel Symphony may cause the unit to chan
40. e Call Offering NETWORK PERSONALITY MODULE NAT AT amp T DMS This section outlines the differences in operation of the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel Symphony with a NAT AT amp T DMS Network Personality Module The Software Setup Menu shown when simulating a NAT 1 network is displayed below Network Type NAT 1 Drop Layer 2 if No Call Active XXXX Drop Layer 1 if Layer 2 Inactive XXXX Drop TEI if Layer 1 Inactive XXXX Number of B Channels per PRI n Service Profile Ids SPIDS XXXX Allow Overlap Sending Receiving XXXX Numbering System Option XXXX Called Party Number XXXX Calling Party Number XXXX Called Party Subaddressing XXXX Calling Party Subaddressing XXXX High Layer Compatibility XXXX Low Layer Compatibility XXXX D Channel X25 Setup XXXX Supplementary Services Enter Point to Point Multipoint Setup Enter Permanent B Channel Setup Enter Figure 49 NAT 1 Software Setup Menu The NAT AT amp T DMS Network Personality Module covers three switch variants found in North America i e Bellcore NAT 1 Nortel DMS100 and AT amp T SESS When enabled instructs the network NT to alert the Terminal Equipment TE of a call even if that B channel or Port is CHAPTER 12 87 Hold Conference Drop Transfer HCDT EKTS Electronic Key Telephone Service Call Appearance Call Handling Directory Number DN Sharing Call Privacy NETWORK PERSONALITY MODULE N
41. e Mode XXXXXX Meter Pulse Width XXXXXX Custom Ring Frequency XXXXXX Custom Ring Initial On XXXXXX Custom Ring Initial Off xxxxxx Custom Ring On 1 XXXXXK Custom Ring Off 1 XXXXKK Custom Ring On 2 XXXXXK Custom Ring Off 2 XXXXXK Figure 24 Analogue port menu These are the parameters for the analogue ports i e Ring Mode Caller ID Mode Disconnect Mode Impedance Mode Start Mode Meter Pulse Mode Meter Pulse Width and the custom ring settings This field allows you to set the characteristics of the ringing voltage on analogue interfaces If it is set to Normal the ringing is 25 Hz with a dual cadence of 0 4s on 0 4s off alternating with 0 4s on 2s off If it is set to USA the ringing is 20Hz with a cadence of 2s on 4s off If it is set to Custom you can then press enter which allows you to set the Custom Ring Frequency CHAPTER 7 43 Caller ID Mode Disconnect Mode Impedance Mode Start Mode Meter Pulse Mode HARDWARE SETUP 16 20 25 50 Hz and 3 cadences Custom Ring Initial is the cadence for the initial ring Custom ring On 1 and Custom Ring On 2 are alternated after the initial ring Cadences should be entered in the form a b where a is the on time in 50ms units and b is the off time in 50ms units Set a cadence to 0 0 if it is not required A cadence with either the on time or the off time but not both set to zero is invalid This field allows you to set the format of the Caller ID
42. e not changed highlighted in italics below then the DTE settings will be as follows Channel 5 amp 6 3 amp 4 1 amp 2 Channel 5 amp 6 3 amp 4 1 amp 2 The Two way channels are used as reserve logical channels and as they are bi directional they support both Incoming and APPENDIX 1 96 TEI Value Called Party Number Restarts X 25 OPERATION Outgoing Pressing lt Enter gt can change the Terminal Endpoint Identifier As default this value is set to 1 When using SVCs it is necessary to send the called party number as the call is still using the ISDN network However depending upon the Terminal Equipment being used this may be called one of the following 1 Called Party Number 2 Telephone number 3 Address Etc Whenever an X25 call is being set up a RESTART message must be sent Normally the DTE will do this however due to a generalisation in the specification some DTEs do not have this capability For this reason an option has been implemented for the simulator to send a RESTART on Layer 2 establishment APPENDIX 1 97 TECHNICAL DATA Interface Pinout The So interface is a 4 wire interface and the U interface is 2 wire Figure 50a and 50b show the signals provided at the BRI RJ45 connector S Interface Pinout NT Mode Re s A R DH U Interface Pinout Figure 50b RJ45 Signals U Interface PRI Interface Pinout Tland E1 The Saa E1 and T1 interfaces are 4 wire in
43. ecorded The calling terminal sets up a call and puts it on hold The calling terminal sets up a second call On activating Three Party Calling all three terminals are connected together The main differences between CCITT and Euro ISDN are The CONNECT message includes the CEPT Advice of Charge information element if enabled and the Date Time information element Advice of Charge Euro ISDN or CEPT option is supplied in INFO or FACILITY messages during the call Date Time information element does not include seconds A subset of the CCITT Bearer Capability information element is allowed in the SETUP message sent to the network The most notable restrictions are u law encoding is not a valid layer 1 protocol in the Bearer Capability information element V 120 rate adaptation is not a valid layer 1 protocol in the Bearer Capability information element Keypad information element is not supported for sending CHAPTER 12 73 NETWORK PERSONALITY MODULE Euro ISDN the Called Party Number Supplementary services available only for Euro ISDN network CHAPTER 12 74 Introduction Network Type Voice is End to End Main Differences Between CCITT and BT NETWORK PERSONALITY MODULE BT This section outlines the differences in operation of the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel ISymphony using a BT Network Personality Module The Software S
44. el Config windows application is used to configure the emutel Symphony The easy to use interface reflects the appearance of the emutel unit with its cards ports and LEDs Additional features such as Permanent B Channel connections BRI interface power levels and X25 are visually represented and the current network and software version are immediately apparent Installing the Software The software must be installed on a PC with Windows 95 Windows 98 Windows NT4 or Windows 2000 Insert the CD into the drive The CD should auto run If this fails to occur run the setup exe Follow the on screen instructions to install the application suite The suite consists of emutel ISDN Manager manages connections and is used to launch tools such as emutel Config and emutel Analyser emutel Config configures the emutel unit emutel Analyser protocol analyser help files Note that a software upgrade from a lower version to a higher version of the application suite will result in the older software being removed first When this is complete run the setup exe again to complete the software upgrade When installation is complete run the emutel ISDN Manager first This program can be launched from the Start Programs emutel ISDN Application Suite menu The emutel ISDN Manager allows the connections to be configured and saved Please read the sections that follow on the emutel ISDN Manager which describe how to manage connect
45. elect a connection from the list of available connections In this example Connection 1 configured as Com Port 1 baud rate 19200 is CHAPTER 5 16 Running the emutel Config Running the emutel Analyser Running the emutel Terminal Reprogramming using the emutel Terminal WINDOWS APPLICATION selected The other serial port settings are set automatically and cannot be altered These are Parity None Stop bits 2 and Data bits 8 Click OK Make sure that for serial port connections a serial cable has been connected from the terminal connection to the correct Com Port on the PC Click OK The tool is run and the connection established using the connection settings selected Configure and save at least one connection setting Run the tool as described in the How to Run a Tool section Select the connection from the Select Connection window The main window appears Refer to Figure 6 Configure and save at least one connection setting Run the tool as described in the How to Run a Tool section The main Analyser window is displayed Select Open Connection from the Analyse menu The Select Connection window is displayed Select the connection from the Select Connection window Configure and save at least one connection setting Run the tool The emutel Analyser window is displayed Left click on the connect none text in the status bar this is located at the bottom of the window Select the required com port The
46. emutel Symphony BRI PRI ANALOG NETWORK SIMULATOR arca technologies arca technologies 2 Trench Road Mallusk Technology Development Center Belfast BT36 4TY 545 Boylston St 3 Floor Northern Ireland Boston MA 02116 T 44 0 28 9084 5700 T 001 800 375 9925 F 44 0 28 9084 5701 F 001 617 262 9484 E info arca technologies com W www arca technologies com Revision 1 9b Document released 26 January 2005 CHAPTER 1 CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CHAPTER 6 CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER 11 CHAPTER 12 APPENDIX 1 APPENDIX 2 APPENDIX 3 APPENDIX 4 TABLE OF CONTENTS Introduction Production Specification Quick Reference Guide Installation Windows Application Analyser Operation Hardware Setup Software Setup Telephone Number Setup Other Features Fault Finding Network Personality Modules 8 1 EURO ISDN European 8 2 BT UK 8 3 VN2 3 France 8 4 1TR6 Germany 8 5 NTT Japan 8 6 NAT AT amp T DMS North American X 25 Operation Technical Data Default Telephone Numbers Index 12 13 27 36 45 58 60 63 68 68 74 77 79 84 86 92 96 99 102 emutel Symphony provides an extensive range of basic rate interface primary rate interface or analogue port combinations INTRODUCTION emutel ISymphony is comprised of a modular system with 3 interface slots The first always contains the Contro
47. er Compatibility Where information elements are supported by both Q 931 and 1TR6 they may have a different structure e g the Cause information element supports different cause values in 1TR6 and Q 931 Because the Bearer Capability information element is not supported 1TR6 uses the Service Indicator information element in its place The 1TR6 Date information element is mandatory in the CONNECT CONNECT ACKNOWLEDGE DISCONNECT and RELEASE messages from the emutel Symphony The 1TR6 Called User Status information element is mandatory in the ALERT message from the emutel ISymphony The following information elements are used by the emutel Symphony and can be enabled in the Software Setup menu as shown in Figure 47 Billing Additional Transmission Attributes Called User Status Date Figure 47 Software Setup Menu The emutel Symphony also allows the generation of a call waiting SETUP message CHAPTER 12 84 Introduction Advice of Charge Main Differences Between CCITT and NTT NETWORK PERSONALITY MODULE NTT This section outlines the differences in operation of the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel ISymphony with a NTT Network Personality Module The main Software Setup Menu is identical to the CCITT Menu but the Supplementary Service Setup Menu is shown below NIT Supplementary Service Setup Advice of Charge xx Figure 48 NTT
48. er window you are ready for step two Connect a serial cable from the terminal connection on the back of the unit to a Com Port on the PC From the Analyse menu select the Open Connection option This displays the Select Connection window from which a connection can be selected Refer to the emutel ISDN Manager section in the Windows Application chapter for more information on how to change and troubleshoot connection settings When the connection has been established between the protocol analyser and the unit all of the messages will be loaded in the protocol analyser buffer and the viewer window For more information on the viewer buffers reloading and other options please consult the Help provided The Options Menu provides for all configuration of the protocol CHAPTER 6 28 Setting the Network Specification Setting the Display Modes ANALYSER OPERATION analyser It consists of five options Specification Display Modes Filtering Triggers Colour Settings Each of these options is described briefly below For a more in depth explanation of the features consult the Help provided For most network personality modules the analyser auto detects the network however for the USA BT and VN 2 3 network personality cards more than one option is available The Specification option allows you to choose which network protocol is set in the unit If the correct protocol is not selected the messages may n
49. ers assigned to each B channel in the Telephone Number Setup Menu Multiple Subscriber Numbering MSN is also available If this feature is enabled and a number is called the last digit last two digits on a PRI is treated as a wildcard i e dialling 384001 will connect to the channel whose number is set up as 384000 In addition to this the dialled number is provided to the destination terminal in the Called Party Number information element assuming that the Called Party Number information element is enabled Note that in BT and 1TR6 Network Personality Modules only the last digit dialled is provided regardless of whether the Called Party Number information element is enabled or not The third option is Auxiliary Working Enabling this feature sets all B channels on an interface to the same telephone number Lastly Direct Dialling In DDI is provided This works in basically the same way as MSN Overlap receiving works CHAPTER 8 48 North American Software Only 2 DN 2 SPID Fixed B 1 DN I SPID MSN 1 DN I SPID x2 Called Party Number SOFTWARE SETUP independently of the numbering option The numbering option in the Software setup has been re worded Each BRI port has 1 Directory Number DN and 1 SPID number for each B channel as in Normal operation Each BRI port has 1 Directory Numbers DN and 1 SPID numbers MSN also operates in this mode MSN This option leaves the last digit as a wild card on BRIs N
50. essage End which scrolls to the end of the trace Another two options are also active if the protocol analyser is in on line monitoring mode These are Pause which stops any more messages from being added to the displayed trace Autoscroll which automatically scrolls to the bottom of the window when a new message is decoded This option is sensitive to user responses and clicking in the trace window scrolling or using the search options will cause it to turn itself off For more information on the viewer and it options please consult the Help files provided The File menu allows you to save a trace to a file open a trace saved at an earlier time or export a trace to a text file Each of these options is explained below When a trace is being viewed it is automatically logged to a file When you exit a trace or start a new trace you are automatically prompted whether you wish to save the trace to a different file name If you do not then it is automatically overwritten by the new trace as it is logged to the same file If you save a trace while it is active all messages appended to that trace afterwards are automatically logged to the save file specified All the messages are saved in a capture file including those filtered out or not displayed as this allows you to change display CHAPTER 6 33 Exporting and Printing Trace files Help ANALYSER OPERATION modes and filtering options when the trace
51. etup Menu shown when simulating a BT network is displayed below Software Setup Network Type BINR191 Drop Layer 2 if No Call Active XXXX Drop Layer 1 if Layer 2 Inactive XXXX Drop TEI if Layer 1 Inactive XXXX Number of B Channels per PRI n Allow Overlap Sending Receiving XXXX Numbering System Option XXXX Called Party Number XXXX Calling Party Number XXXX Called Party Subaddressing XXXX Voice is End to End ISDN XXXX Point to Point Multipoint Setup Enter Permanent B Channel Setup Enter Figure 44 BT Software Setup Menu The network type can be changed between BTNR191 original BT ISDN Network and BT ETSI new ISDN Network The BTNR191 network support defines a new parameter in the menu Switching Voice is End to End ISDN to On changes some of the display messages used by the emutel Symphony The main differences between CCITT and BT are CHAPTER 12 75 NETWORK PERSONALITY MODULE BT In the RELEASE COMPLETE message a cause value of 21 has priority over other cause values whereas in CCITT a cause of 18 has priority There are many display messages on the BT network not found in the CCITT specification The most common are 03 1 86 number string AA NUMBER UNOBTAINABLE or EC 00 AA CLEARED or EC 30 AA NETWORK BUSY or EC 07 AA NUMBER BUSY or EC 08 AA INCOMPATIBLE TERMINAL or EC 13 AA ERROR or EC 15 AA NO REPLY or EC 1 f AA NOT SUITABLE FOR DATA A CALL PROCEED
52. fier Information Rate End to End Transit Delay Transit Delay Selection and Identification Packet Layer Binary Parameters Packet Layer Window Size Packet Size Closed User Group Reverse Charging Information Redirection Number The emutel Symphony supports Service Profile Identification and Endpoint Identifier information elements NAT 1 does not support the following Q 931 information elements Segmented Message Call Identity Facility Network Specific Facilities Display Date Time Switchhook Restart Indicator Sending Complete NAT 1 offers the following information elements in codeset 5 Operator System Access Display Text NAT 1 offers the following information elements in codeset 6 CHAPTER 12 90 NETWORK PERSONALITY MODULE NAT AT amp T DMS Redirection Sub address Redirection Number Call Appearance In NAT 1 the signal information element is mandatory in the following network user messages ALERTING RELEASE CONNECT ACKNOWLEDGE RELEASE RELEASE COMPLETE CALL PROCEEDING SETUP ACKNOWLEDGE DISCONNECT SETUP CONNECT A subset of the CCITT Bearer Capability information element is allowed in the SETUP message sent to the network The most notable restrictions are Information transfer capability is speech unrestricted 3 1kHz audio only Transfer mode and rate is 64k Packet mode Layer 1 protocol is ra
53. form HH MM SS mmmm The sequence number is generated by the unit and is initialised to zero on power up If a sequence number is missed a message is displayed on the screen showing how many have been lost The direction can be one of two values either T gt N or N gt T specifying if the message is being transmitted from the unit to the terminal equipment or by the terminal equipment to the unit This also affects the background colour in which the message is displayed which allows easy understanding of the send receive interaction These colours can be set as described above using the options menu The port number corresponds to the port numbering on the front of your unit and also gives information on whether the port is BRI PRI or PSTN The last piece of generic information is the Layer identifier which uses L1 for Layer 1 L2 for Layer 2 and L3 for Layer 3 This controls the text colour of the information with a different colour for each layer which can be set using the options menu Whenever a trace is being viewed a number of options on the toolbar and the search menu become active These allow you to easily navigate through the displayed messages CHAPTER 6 32 Saving and Opening Trace Files ANALYSER OPERATION The first of these are the four search options Beginning which scrolls to the beginning of the trace Previous which scrolls back one message Next which scrolls to the beginning of the next m
54. fter When the menu system is first selected the Copyright Screen is displayed It can be displayed again by pressing lt Esc gt from the main menu Press Enter to display the main set up screen shown in figure 17 Hardware Setup Software Setup Telephone Number Setup Other Features Figure 17 Main System Menu The Setup of an emutel ISymphony is structured rather like a tree with the menu of Figure 17 at the top The user moves to a more detailed function by using the lt up arrow gt and lt down arrow gt keys To select the desired function press lt enter gt on the keyboard To move to a higher function press the lt esc gt key on the keyboard Note that lt u gt and lt d gt perform the same function as lt up arrow gt and lt down arrow gt Some information such as telephone numbers must be entered by typing them in rather than using the lt space gt Move to the item to be changed and press lt enter gt A prompt will appear at the bottom of the screen requesting the information The options listed in Figure 17 are as follows This function allows you to set up the communications ports and various other hardware functions of the emutel Symphony CHAPTER 7 36 Software Configuration Telephone Number Configuration Other Features Hardware Setup Screen HARDWARE SETUP This function allows you to change the operation of the emutel ISymphony by enabling and disabling ports channels setting
55. fter a few a few seconds when the operations have been completed e SS KXOREMEINM TERMINAL LAN PO ER Network NATI d NZ aa d arca technologies emutel Symphony Figure 6 emutel Config windows application graphical user interface emutel Config User Interface Overview The user interface Figure 6 displays each of the cards in the unit This includes the controller card and any additional expansion cards fitted Take a few minutes to move the mouse pointer over the application CHAPTER 5 19 How to View and Change Settings WINDOWS APPLICATION and note how the display changes For example when the mouse moves over an object such as a port the port icon is highlighted A left click on the port displays a pop up window with settings that can be viewed or modified Other items on the user interface provide access to additional features or menus These include the card buttons PCMCIA slots system button and arca technologies text It is strongly recommended that the emutel Manager help file is consulted for detailed explanations on the operation of the emutel Config application as what follows is only a brief overview Left click on the appropriate icon on the interface e g port card button or system button A pop up window is displayed Change the required settings and click OK or Apply A message is sent to the unit that responds with the updated settings
56. ge operating modes and appear to stop functioning To recover from this condition reload the factory defaults see Quick Reference Guide When using the Windows terminal emulation program in its default configuration the lt up gt and lt down gt arrow keys will not function with the menus This is because Windows uses these keys and does not pass any characters to the emutel Symphony In most cases lt up gt can be replaced with the u or U key and lt down gt by the d or D key Alternatively change the operation of the terminal program by disabling the Use Function Arrow and Ctrl Keys for Windows option Communication failure can occur for several reasons First check that the emutel ISymphony is powering up properly The power LED should illuminate and the other LEDs should turn on and off The internal relays usually switch on power up and this should be audible Next check the cable The emutel ISymphony provides a DCE connection so a cable with a 9 way D male to 9 way D female connected pin for pin will connect the emutel Symphony to a PC If the cable is correct then check the communication parameters The default is 19200 baud no parity 2 stop bits and 8 data bits CHAPTER 11 64 Changing Parameters had no Effect on Operation of emutel Symphony Protocol Analyser Will Not Run PRI Equipment Will Not Activate at Layer 1 i e P led off Windows Application Conne
57. iggers can be set on three levels to carry out three different actions The first level allows a Layer 1 event to start the action This can be specified even further only apply to a particular port The second level allows a Layer 2 frame type to be specified to carry out an action Stating a particular direction for the message can specify this further Level 3 allows a Layer 3 message type to be specified and again the direction of the message can be specified The action to be carried out when the trigger has been activated can be to either to start displaying the messages to record the messages to a file or to filter the messages and then record them to a file One more option is available when setting up a trigger and that is to record a certain number of messages before the event and then a set number after This is used when the recording action is specified This option allows you to set the text colour for each layer of a message and the background colour to be used for the direction of the message Once a message is decoded it is displayed and shown in the viewer window Every message has some header information which always takes the same form CHAPTER 6 31 Navigating a Trace ANALYSER OPERATION a The Timestamp The Sequence number n The Direction of the message 7 The Port number n The Layer The timestamp is set according to the time set in the hardware settings on the unit It is displayed in the
58. ions and launch the emutel Config Further information can also be obtained by referring to the comprehensive emutel Manager help file emutel ISDN Manager Overview The emutel ISDN Manager allows multiple connections to be made CHAPTER 5 13 Software version Delete a connection Add a new connection Launch applications Connection selected Display connection settings Display system information Manual connect and disconnect buttons Another connection configuration WINDOWS APPLICATION via the serial port modem or Ethernet For example an emutel Symphony unit can be connected via one Com Port and the emutel Analyser connected via a second Com Port The ISDN Manager can support up to 5 connections When the emutel ISDN Manager is launched the following window is displayed Connection settings for named connection emutel ISDN l4anag E Save all connections Fe TER Serial Port Modem Ethemet Serial Connection Settings Baud Rate 19200 x M Set as Default connection For Help press F1 Connections Tab Figure 5a emutel ISDN Manager window The Connections tab displays the connections that have been configured Below each connection are icons for Connection and Information Clicking the Connection icon displays the connection settings in the right hand pane In the example displayed in Figure 5a Connection 1 is selected and the connection settings are displayed in the right hand pa
59. is displayed The existing Flash will not have been changed Restart the unit to complete the upgrade The common connection problems and their resolution are described below The unit may not be turned on Check the power lead and ensure the unit is switched on The unit may not be correctly connected Check that any all cable connections are secure Other software such as a terminal emulation program may be connected to the Com Port being used to connect to the unit Close the terminal emulation software and launch the emutel Config again Ethernet connection failure Make sure the IP address in the CHAPTER 5 18 WINDOWS APPLICATION connection being used matches that on the unit A serial port connection can be made using the emutel Config application and the IP address changed by clicking on the LAN port Modem connection failure No modem is fitted The modem is an optional extra Contact your distributor or arca technologies for an upgrade If a tool such as the emutel Config is launched successfully but fails to respond for some reason the tool can be released Open the emutel ISDN Manager window and select the Tools tab Click on the tool icon and click the Release button at the bottom of the window Run the tool again Note Selecting the Reset Unit or Load Unit Configuration options from the emutel Config will result in the user interface being temporarily disabled Normal functionality will resume a
60. is happening at each of the BRI and PRI CHAPTER 1 3 INTRODUCTION interface ports Decoding can be enabled or disabled at Layer 1 physical layer Layer 2 data link layer Layer 3 call control layer X 25 If layer 1 decoding is enabled the analyser will report the state of the physical connection At layer 2 you can select one of four possible modes of operation No reporting Display message contents as hex bytes Display message contents in brief text messages Display message contents in detail decoding all the information At layer 3 there are six different levels of decoding for you to choose from No reporting Display message contents as hex bytes Display message type only Display message type and the identifiers for the information elements in the message Display message type and show the meaning of the values within each information element Display message contents in detail decoding all bits sent and displaying their meaning The originator the interface number and the time are clearly identified in each message Finally emutel Symphony ISDN signalling can be disabled and CHAPTER 1 4 INTRODUCTION permanent B channel connections established between each interface This manual outlines how emutel Symphony should be set up and how the terminal equipment is connected The focus of this manual is towards the use of a terminal emulator program Chapters 7 10 however an eas
61. l PVC 0 Highest Logical Channel PVC 1 Lowest Outgoing Channel SVC 2 Highest Outgoing Channel SVC 3 Lowest Two way Channel SVC 4 Highest Two way Channel SVC 5 Lowest Incoming Channel SVC 6 Highest Incoming Channel SVC 1 TEI Value to be used Default 1 0 Lowest Logical Channel PVC 0 Highest Logical Channel PVC 1 Lowest Outgoing Channel SVC 2 Highest Outgoing Channel SVC 3 Lowest Two way Channel SVC 4 Highest Two way Channel SVC 5 Lowest Incoming Channel SVC 6 Highest Incoming Channel SVC 1 TEI Value to be used Default 1 There should be similar options on the DTE and it is important that the above settings within the simulator i e DCE match those of the DTEs It is also worth noting that what is deemed as APPENDIX 1 95 X 25 OPERATION outgoing at one side is deemed as incoming at the other To expand on this When placing a call from DTE 1 to DTE 2 the following happens 3 Call passed through simulator 4 DCE 2 passes the call 2 DCE 1 sees the call from out to DTE 2 outgoing DCE 2 DCE 1 DTE 1 as incoming 5 DTE 2 sees the call 1 DTE sends an outgoing arrive as incoming DTE 2 DTE 1 call Logical Channel Setup DTE Outgoing Two way Incoming DCE Incoming Two way Outgoing The process is reversed for a call in the opposite direction i e DTE 2 to DTE 1 Assuming that the simulator settings ar
62. l amount of checking of the messages and information elements Any errors found will be result in a line flagging the error being shown at the top of the information element The timestamp for the analyser messages can be set from this window The timestamp can either be synchronised with the operating system time or manually set by the user The Filtering option allows you to select which messages to decode and display according to a filtering system Messages can be filtered on four main levels The first of these is the source of the message This allows you to specify not only which physical port to decode messages but also in which direction The next level allows filtering to be carried out on Layer 1 events so that only specified events are displayed Layer 2 filtering is also provided with only specified frame type being decoded The final level is on Layer 3 messages which can be filtered according to message type However it is worth noting that if Layer 2 INFO messages are suppressed all Layer 3 messages will CHAPTER 6 30 Setting a Trigger Setting the Viewer Colours Viewing a Trace ANALYSER OPERATION also be suppressed The number of messages displayed after filtering against the total number of messages is displayed in the status bar The Triggers option allows analyser to start recording or displaying a trace when a particular event happens or a certain message is received Tr
63. ller Card while the remaining two slots are built up of standard interface cards pictured in Chapter 3 Each slot may be basic rate primary rate or analogue interface The basic rate interface BRI card is either an S card 8 So interfaces 1 430 compatible or a U card 8 U interfaces ANSI T1 601 compatible The primary rate interface PRI card has 8 interfaces that can individually be configured as So interfaces i e EI G 703 compatible or T 1 interfaces The analogue card has 16 interfaces The controller card contains a LAN port an optional line port internal modem and 2 available ports that can be configured at manufacture to be dual S interfaces dual U interfaces or dual PRI A call on any bearer channel on any interface can be connected to any other bearer channel on any other interface Virtually any type of call can be connected as emutel Symphony supports unrestricted digital voice 3 1kHz audio V 110 and V 120 bearer capabilities emutel ISymphony can also provide a 40V 1W power supply on each of the BRIs operating in both normal and restricted modes if they are So interfaces and 88V 3W normal and sealing i e 15mA current limit on U interface Internal tones A law and u law are provided for voice 3 1 kHz terminals The unit also supports X 25 packet calls on the D channel of 4 BRI s Also available as a software option is a protocol analyser When activated it will report what
64. lso a Technical Help guide showing the most common problems questions Reference should also be made to the Help files associated with the Windows application and Protocol Analyser If after having consulted the Manual you still need help please contact the distributor you purchased your unit from CHAPTER 11 67 FAULT FINDING arca technologies prides itself in providing a high quality after sales service You may also access our Technical Support Engineers via the World Wide Web fax or phone T 44 0 28 9084 5700 F 44 0 28 9084 5701 E tech arca technologies com W www arca technologies com CHAPTER 11 68 Introduction NETWORK PERSONALITY MODULE Euro ISDN This section outlines the differences in operation of the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel ISymphony using a Euro ISDN Network Personality Module The Software Setup Menu shown when simulating a Euro ISDN network is displayed below Software Setup Network Type Euro ISDN Drop Layer 2 if No Call Active XXXX Drop Layer 1 if Layer 2 Inactive XXXX Drop TEI if Layer 1 Inactive XXXX Number of B Channels per PRI n Allow Overlap Sending Receiving XXXX Numbering System Option XXXX Called Party Number DDI MSN XXXX Calling Party Number CLIP XXXX Called Party Subaddressing SUB XXXX Calling Party Subaddressing SUB XXXX High Layer Compatibility XXXX Low Layer Compatibility XXXX
65. ment TE are connected to an interface amp that DN Sharing is switched on In that scenario one piece of TE can see if another call is in use on another piece of TE by looking at the Call Appearance LED s CHAPTER 12 88 Main Differences Between CCITT and Bellcore National ISDN 1 NETWORK PERSONALITY MODULE NAT AT amp T DMS and can therefore listen in on the conversation The TE that will be the victim of the interruption must tell the NT that it will allow another piece TE to enter in on his calls There are two options Manual The TE will send a message to allow it to be interrupted It can also send a message to deactivate this feature and prevent further interruption Automatic The NT will automatically deactivate the ability for interruption at the end of each call Activation is done on a call by call basis National ISDN 1 NAT 1 defines four new ISDN messages not found in Q 931 These are network specific messages i e two octet and are s KEY HOLD s KEY RELEASE KEY SETUP ACKNOWLEDGE These are not used in the emutel Symphony NAT 1 does not include the following Q 931 messages USER INFORMATION RESTART RESTART ACKNOWLEDGE SEGMENT CONGESTION CONTROL FACILITY NAT 1 defines new information elements in codeset 0 These are CHAPTER 12 89 NETWORK PERSONALITY MODULE NAT AT amp T DMS Information Request Service Profile Identification Endpoint Identi
66. ne A second connection has also been added Connection 2 The Connect and Disconnect buttons at the bottom of CHAPTER 5 14 Configuring and Saving Connections WINDOWS APPLICATION the window can be used to manually connect and disconnect the Com Ports Clicking the Information icon displays the system information such as software version unit type cards fitted and licensing status Select a connection from the left hand pane of the window Click on the Connection icon to display the Serial Port Modem and Ethernet connection settings Change the settings to those required as follows For the serial port set the baud rate and Com Port For the modem connection select the Com Port and enter the required telephone number The modem connection option will only work if a modem module optional is installed in the emutel Symphony For Ethernet connection enter the IP address of the emutel Symphony and the port number 3110 Note that the IP address of the unit can be modified via the windows application when connected via the serial port From the windows application click on the LAN port and changed the settings Select either the serial modem or Ethernet as the default connection by clicking the Set as Default connection option on the appropriate tab Click the Save Connection icon This saves the connection settings To add another connection click the New Connection icon on the toolbar and type in a name
67. o either Custom or Default When custom is selected the dial ring busy and error tones are those specified in the custom tone setup menus This setting can be set to either A law or H law The test tone can be Silence Dial Ring Busy Error or Sine CHAPTER 7 39 Sine Tone Frequency Sine Tone Power Custom Dial Tone Setup Custom Dial Tone Settings HARDWARE SETUP By pressing lt enter gt the Sine Tone Frequency can be altered The valid range is 400 3400 Hz The Sine Tone Power can be altered in several ways The value can range from 3 to 26 dB By pressing lt enter gt a new sine tone can be entered By pressing lt space gt or lt gt the sine tone power can be reduced by 1dB By pressing lt gt the sine tone power can be increased by 1dB This function allows you to configure the custom dial tone settings On selecting this option the following screen is displayed Custom Dial Tone Setup Frequency 1 XXXXX Frequency 2 XXXXX On Time 1 XXXXX Off Time 1 XXXXX On Time 2 XXXXX Off Time 2 XXXXX Power XXXXX Figure 22 Custom Dial Tone Setup These are the parameters used by the Custom dial Tone i e Frequency 1 Frequency 2 On Time 1 Off Time 1 On Time 2 Off Time 2 and Power To modify the custom settings the Tone Mode must be set to Custom By pressing lt enter gt on the parameter new settings can be entered Frequency 1 Valid range is 200 1000 Hz Frequency 2 Valid range is 0
68. ot be decoded accurately The Display modes option allows you to set the level of decoding shown in the viewer window for each layer of a message Layer 1 decoding can either be off or set to Alarm Only When this is enabled the analyser will report any change in the state of the physical connection At Layer 2 you can select one of four possible modes of operation If Hex is selected the bytes representing the layer 2 part of a message are displayed in hexadecimal form Short mode provides the frame type and the CR value Complete mode provides all Layer 2 information Layer 3 provides the greatest flexibility with six different options If Hex is selected the bytes representing the layer 3 part of a message are displayed in hexadecimal form Short mode provides the protocol discriminator call reference value and the CHAPTER 6 29 Setting the Filters ANALYSER OPERATION message type Identified Hex mode gives the same general information as Short mode along with the identifiers for each information element and the hexadecimal values of its contents Identified Values goes one step further by giving the values of the attributes within each information element The final mode is Complete which gives an unsurpassed level of decoding with each byte of the message shown with all its bits and their relevance shown The last two modes above provide a substantia
69. r T1 E L PORT 1 gt A P CHAPTER 5 21 Power Levels Permanent B Operation WINDOWS APPLICATION Figure 9 E1 T1 representation on user interface The power settings are displayed for any BRI ports on the unit The current power setting is displayed in the bottom right hand of the port The display represents the following 0 power off N normal R restricted S sealing E E S A A Gei Se Se K E P PORTI port2 PO CARD E 3 RL H RI oe P P PORT ont2 PO Figure 10 Power settings representation on user interface Any BRI ports on the unit that have X25 capability are depicted on the interface with a small X in the port icon X25 must be enabled on the card before X25 port level settings become available To enable X25 click on the appropriate card button and change the X25 mode to On E B E DZ e F PORT 1 PORT 1 X25 off X25 on Figure 11 X25 representation on user interface Permanent B channel operates between pairs of BRI or PRI interfaces on the unit For PRI interfaces both must be EI or T1 otherwise Permanent B mode cannot be set To apply Permanent B click on the first port Change the Permanent B mode to On and click Apply The display will change to reflect CHAPTER 5 22 PCMCIA Slots System Button WINDOWS APPLICATION that Permanent B is in operation between the pair of interfaces mw x WW Sei D PORT 1 PORT 2 E
70. red Power is on LAN Connected and activity A V 24 port is provided at the front of the unit allowing the connection of an ANSI compatible terminal or PC for setting up the unit emutel Symphony can be made to simulate country specific networks e g 1TR6 BT Euro ISDN etc by plugging a pre programmed Network Personality Module into the top slot on the front of the unit CHAPTER 2 6 Ethernet Port Modem Port Power PRODUCT SPECIFICATION An IEEE 802 3 Ethernet port is provided for connection to a local area network LEDs indicate 1 network present 2 network activity An optional modem port is provided to allow emutel Symphony to be controlled remotely LEDs indicate that the modem is 1 off hook ringing 2 connected emutel Symphony is mains powered and accepts a voltage of 110 240V a c 50 60Hz CHAPTER 2 7 QUICK REFERENCE GUIDE Introduction emutel Symphony consists of a chassis mains power supply controller card and up to 2 expansion cards The controller card must be fitted in the first bottom slot There are no user serviceable parts inside an emutel Symphony To avoid invalidating the warranty only approved maintenance staff should open the unit D 4 D E E E amp K E K K K K 9 9 9 9 K P P P D P P P D PORT 1 PORT 2 PORT 3 PORT 4 PORT E PORT amp PORT 7 PORT H D D E D D E E Kl Kl Kl Kl Kl Kl Kl Kl 9 A 9 9 9 KI 9 d P P E F
71. rminal settings also This function allows you to configure the Ethernet settings On selecting this option the following screen is displayed Ethernet Setup IP Address XXXXXXXXX Control App TCP Port n Sub Mask XXXXXXXXX Gateway XXXXXXXXX IP Mode XXXXXXXXX Figure 20 Ethernet Setup Menu These are the parameters used by the Ethernet i e IP Address TCP port Sub Mask Gateway and IP Mode This is the IP address of the unit The port number being used This is fixed at 4000 The 32 bit pattern used to differentiate the network portion of the CHAPTER 7 38 Gateway IP Mode DSP Module DSP Module Settings Tone Mode Tone Law Test Tone Type HARDWARE SETUP IP address from the host portion of the IP address The gateway is the router used The IP mode can either be Fixed or Automatic This function allows you to configure the DSP Module settings On selecting this option the following screen is displayed DSP Module Setup Tone Mode XXXXX Tone Law XXXXX Test Tone XXXXX Sine Tone Frequency XXXXX Sine Tone Power XXXXX Custom Dial Tone Setup Enter Custom Ring Tone Setup Enter Custom Busy Tone Setup Enter Custom Error Tone Setup Enter Figure 21 DSP Module Setup Menu These are the parameters used by the DSP module i e Tone Mode Tone Law Test Tone type Sine Tone Frequency and Sine Tone Power The four custom tones have individual menus to adjust their parameters The tone mode can be set t
72. roduction Copyright Screen HARDWARE SETUP This chapter outlines the user interface of the emutel Symphony and how the various functions of the emutel Symphony are set up and used via a terminal emulator program Assuming that the hardware has been set up as described in Chapter 1 Installation when power is applied the following message should be displayed on the user terminal or PC Copyright Arca Technologies Ltd 2000 ISDN Simulator XXX Vx xx dd mmm yyyy S N xxxxxxxx Card Type Fitted Card Type Fitted Module Fitted X 25 version Vx xx Modem XXXXXXXXXXX Ethernet MAC Address XXXXXX XXXXXX TCP IP IP Address XXXXXXXXXXXXXX Subnet Mask XXXXXXXXXXX Gateway 2 XXXXXXXXXXXX TCP Port 2 XXXXXXXXXXX Figure 16 The emutel Symphony copyright screen The default data format is 19200 baud 8 data bits 2 stop bits no parity If no message appears then this could indicate a possible problem with the control cable If some characters are displayed but the format is peculiar then the terminal parameters are probably incorrect Try adjusting the terminal parameters so that they match the emutel Symphony Nothing further will happen until a key is pressed Note that once the unit has been set up it is not necessary to set it up each time it CHAPTER 7 35 Main Menu Changing Parameters Hardware Configuration HARDWARE SETUP is powered on and consequently the terminal need not be connected therea
73. s identification of the High Layer Compatibility information element see Q 931 To set up this mapping the following screen is displayed High Layer Compatibility Setup Speech translates as Unrestricted Digital translates as Restricted Digital translates as 3 1 kHz Audio translates as 7 kHz Audio translates as Video translates as Figure 30 Translation from Bearer Capabilities to HLC XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX The table is edited in the normal fashion move to the field to be changed and use lt space gt to cycle through the available options until the desired option is selected The available options are Telephony Fax Group 2 3 Slow Scan Video Fax Group 4 Teletex Basic Mixed andFax Teletex Basic and Processible International Videotex Telex Message Handling OSI Application CHAPTER 8 54 Lower Layer Compatibility D Channel X 25 Setup X 25 Setup Port A amp Port B X 25 Setup Port C amp Port D SOFTWARE SETUP Maintenance Management One of these options is then chosen for each of the displayed fields to define the mapping required For example Speech in the Bearer Capability information element might be mapped to Telephony in the High Layer Compatibility information element If this feature is activated a Low Layer Compatibility information element is included in the SETUP mes
74. sage sent to the destination terminal If this information element is supplied by the calling terminal then a copy is simply passed to the destination terminal otherwise the emutel ISymphony generates this information element from the Bearer Capability information element If this feature is activated then it is possible to send D channel packet data between X25 Ports A D When activated typing lt enter gt when on this field allows you to configure the parameters of each interface The following screen is displayed X 25 Setup X 25 Setup Port A amp Port B Enter X 25 Setup Port C amp Port D Enter RESTART on L2 estaiblish XXX Figure 31 X 25 Setup Screen This function allows you to configure the X 25 settings for ports A and B Figure 32 This function allows you to configure the X 25 settings for ports Cand D CHAPTER 8 55 SOFTWARE SETUP X 25 Restart RESTART on L2 establish xx Force simulator to issue a RESTART message when L2 establishes For more information on X 25 see Appendix 1 X 25 Setup Port A amp Port B X25 A PVC LLC XXXXXXXXXX X25 A PVC HLC XXXXXXXXXX X25 A LOC XXXXXXXXXX X25 A HOC XXXXXXXXXX X25 A LTC XXXXXXXXXX X25 A HTC XXXXXXXXXX X25 A LIC XXXXXXXXXX X25 A HIC XXXXXXXXXX X25 A TEI Value XXXXXXXXXX X25 B PVC LLC XXXXXXXXXX X25 B PVC HLC XXXXXXXXXX X25 B LOC XXXXXXXXXX X25 B HOC XXXXXXXXXX X25 B LTC XXXXXXXXXX X25 B HTC XXXXXXXXXX X25 B LIC XXXXXXXXXX X25 B HIC XXXXXXXXXX
75. sages show cost of call during the call using AOC D messages CHAPTER 12 70 NETWORK PERSONALITY MODULE Euro ISDN Euro ISDN AOC E AOC messages show cost of call at the end of the call using AOC E messages Currency or Units AOC information can be sent as currency or units Currency Identifier Three letters which will be sent with the AOC message when using currency If you press lt enter gt when on this field the following menu is displayed Billing Parameters Setup Time between billing messages secs 5 Amount to be added each time 1 CEPT Total Codeset 5 No CEPT Incremental Codeset 5 No CEPT Total Codeset 6 No CEPT Incremental Codeset 6 No CEPT AOC Style Italtel Italy Euro ISDN AOC D ASN1 No Euro ISDN AOC E ASN1 No Currency or Units Units Currency Identifier EUR Figure 42 Advice of Charge Setup Menu The amount to be added each time is the number of units or currency amount to be added when each AOC message is sent The time between messages defines the number of seconds between each AOC message The AOC style refers to CEPT messages only and selects the format used by various telephone CHAPTER 12 71 Call Waiting Call Hold Explicit Call Transfer Call Diversion NETWORK PERSONALITY MODULE Euro ISDN companies The call is offered to the BRI interface even if both B channels are busy If disabled the calling user is returned busy immediately If enabled a call can be pu
76. section on Troubleshooting Connection Problems in CHAPTER 11 65 BRI Equipment Will Not Activate at Layer 1 i e P led off Terminal Will Not Make or Answer a Call FAULT FINDING the Windows Application chapter First check that the terminal equipment is connected to the correct interface type The Copyright Screen displays the type of interface installed for each port If it is a BRI terminal try changing the power settings in Hardware Setup If it is an S interface BRI terminal try setting BRI S Power Mode to both normal and restricted For US originating products with U interfaces then BRI U Power Mode should be set to Sealing To power NT 1 s the U interface power should be set to Normal Be careful when switching to U interface Normal power as products intended to be connected to current limited U interface may be damaged by non current limited power e g Motorola Bitsurfer If the P light stays off see the section on Terminal will not activate at layer 1 If the P light flashes check that there are not too many terminals on the line For basic rate the maximum is 8 1 for point to point and for primary rate the maximum is 1 For a basic rate port check that the Point to Point Multipoint Setup is correct in Software Setup This should be Point to Point if it is a point to point terminal expecting TEI 0 Otherwise it should be Point to Multipoint that uses the global TEI 127 If the P light fails to light the
77. sentation PPPPPPPPPP Figure 29 Calling Party Number Setup This screen allows you to reconfigure the Calling Party Number information element before it is sent to the called party If Type Plan Screening or Presentation are set to Automatic then the Called Party Number will be passed through the CHAPTER 8 51 SOFTWARE SETUP emutel Symphony unaltered The Type field can be forced to a different setting by pressing lt space gt while on the Type field Available settings are Automatic Unknown International National Network Subscriber Abbreviated Extended Similarly the Plan field can be forced to a fixed value Available plans are Automatic Unknown ISDN Telephony Data Telex National Private Extended The Screening field can be forced to a fixed value Available screening indicators are Automatic User Provided Not Screened User Provided Verified and Passed User Provided Verified and Failed Network Provided CHAPTER 8 52 Called Party Subaddressing Calling Party Subaddressing High Layer Compatibility SOFTWARE SETUP The Presentation field can be forced to a fixed value Available presentation indicators are Automatic Presentation Allowed Presentation Restricted Number Not Available Note that if Presentation Restricted is chosen no number digits will be included in the Calling Party Number information element If
78. signal on analogue interfaces FSK EURO ISDN is for European telephones and FSK Bellcore is for American telephones It can also be set to Off to disable it or to DTMF Note Caller ID is currently disabled if Analogue Start Mode is set to Ground Start This field allows you to set the change in the line state that occurs for 0 5 seconds when the network is disconnecting the call It is normally set to Line Break but can be changed to Line Reversal or Line Unchanged This field allows you to set the equipment for a particular country Countries currently supported are UK USA Germany and Sweden There are also EURO ISDN and 600 Ohms options This field allows you to set analogue lines to Loop Start for ordinary telephone equipment and Ground Start for some PBX s The next two options deal with the way the Analogue card can send billing information to terminal equipment The Analogue card has the option of sending a meter or billing pulse to the terminal equipment The user can use the pulse option to CHAPTER 7 44 Meter Pulse Width Custom Ring Options System Time HARDWARE SETUP determine if a pulse is sent and if so at what frequency 12KHz or 16KHz The user has the option to specify the length of the pulse in ms The valid range is 50 1000ms There are seven options in this category and these only become active once the Ring Mode option is set to Custom The first of these options is concerned with
79. t on hold in an emutel Symphony using Euro ISDN call hold HOLD protocol Calling terminal sets up a call and puts it on hold Calling terminal sets up a second call On activating Explicit Call Transfer the calling terminal is disconnected from both calls and these calls are connected together Terminal sets may send messages to the emutel ISymphony to cause it to forward an incoming call to another number under certain conditions Supported facilities include CFU call forward unconditional CFB call forward busy CFNR call forward no response and CD call deflection If you press lt enter gt when on this field the following menu is displayed Euro ISDN Call Forwarding Setup Served User Notified of Diversion XX Calling User Notified of Diversion XX Served User Notified if Active XX Diverting No Released to Diverted to User XX Call Forwarding Unconditional CFU XX Call Forwarding User Busy CFB XxX Call Forwarding User Busy CFNR xX Call Diversion CD xX CHAPTER 12 72 Malicious Call Identification Three Party Calling Main Differences Between CCITT and Euro ISDN NETWORK PERSONALITY MODULE Euro ISDN Figure 43 Euro ISDN Call Forwarding Setup Menu This allows you to set up the call diversion parameters according to the information provided in ETS 300 207 1 If enabled allows terminals to send a message to the emutel Symphony requesting that the calling party number of the last call be r
80. te adapted u law Rate is 56k Layer 2 protocol is LAPD LAPB Layer 3 protocol is X 25 Main Differences Between CCITT and DMS 100 defines new ISDN messages not found in Q 931 These Nortel DMS100 are network specific messages i e two octet and are CHAPTER 12 91 NETWORK PERSONALITY MODULE NAT AT amp T DMS s KEY HOLD s KEY RELEASE KEY SETUP s KEY SETUP ACKNOWLEDGE RETRIEVE RETRIEVE ACKNOWLEDGE RETRIEVE REJECT HOLD HOLD ACKNOWLEDGE HOLD REJECT These are not used in the emutel Symphony DMS100 defines new information elements in codeset 0 which are Connected Number Redirecting Number Redirection Number DMS100 defines new information elements in codeset 6 which are Protocol Version Control Closed User Group Reverse Charging Indication Redirecting Subaddress Call Appearance A subset of the CCITT Bearer Capability information element is allowed in the SETUP message sent to the network The most notable restrictions are Information transfer capability is speech unrestricted 3 1kHz audio only Transfer mode and rate is 64k Packet mode Layer 1 protocol is rate adapted law Rate is 56k CHAPTER 12 92 NETWORK PERSONALITY MODULE NAT AT amp T DMS Layer 2 protocol is LAPD LAPB Layer 3 protocol is X 25 The following differences are also noted The Signal information element has additional values not defined in Q 931
81. tension Click Save The unit settings are saved to the specified location The units must be identical in terms of number of ports and their interfaces e g if the saved unit configuration file was based on an unit with a PRI module on the controller card and two BRI S cards the unit the file is being uploaded to must also have the same configuration If this is not the case the unit configurations will conflict and an error will be reported If you right click anywhere on the unit except on any of the cards a pop up menu is displayed From the menu displayed click on Load Unit Configuration The Open ISDN Configuration File window is displayed Locate the saved configuration file When a configuration file is selected the panel in the lower half of the window displays configuration file information such as the unit type e g cards modules fitted network etc At this stage an initial crosscheck should be made with the unit to which the file is being uploaded Click Send Config The configuration file information is uploaded to the unit If there is a discrepancy in the unit types or configurations an error message is displayed CHAPTER 5 25 Bert Website Access Accessing Help WINDOWS APPLICATION During the upload period the user interface is temporarily disabled The Bert statistics are available for viewing when the BERT number is called The Bert number is set via the System Settings button Click on
82. terfaces The pinout is shown in Figure 51 rd T T N C R R N C N C APPENDIX 2 98 Use of PRI Connectors WARNING LED Indicators Network Personality Module TECHNICAL DATA Figure 51 RJ45 Signals E1 T1 NT Mode The RJ45 connectors PRII and PRI2 provide 120u balanced twisted pair connections see Figure 50 for the PRI interfaces Note that RJ45 cables require a 120Q termination Please note that if your arca technologies products contain U interfaces as noted on the Serial No label then be advised of the following Plugging S type Terminal Equipment TE into a U type interface will short circuit the interface This may cause damage to the TE the interface or both If using North American equipment on a U type interface only use equipment in Sealing Beside each ISDN interface port is a group of LEDs These LEDs indicate the state of the ISDN interface beside them The P LED flashes whenever the ISDN line has activated The P LED lights continuously whenever the Data Link layer for that port is active i e Multi Frame Established The B LED lights whenever there is an active B channel The Alarm LED lights when an alarm condition has occurred within the emutel Symphony In addition the Power LED lights whenever 5V power is present in the unit Beside the two PRI interfaces is the slot for the Network Personality Module The emutel ISymphony can be made to simul
83. terminal may be faulty Check that the terminal is compatible with the network For example if using a Euro ISDN network the terminals should be EURO ISDN compliant Other terminals may not function due to protocol errors CHAPTER 11 66 Technical Support Process FAULT FINDING For BRI TA s being used with US protocols check that the correct SPID has been entered in the TA and or SPID Setup menus Note if SPID Mode in Software Setup is set to Optional the emutel Symphony will allow calls to be made without a correct SPID but the TA may block the call itself Use the protocol analyser to display the layer 3 messages The called terminal may send DISCONNECT RELEASE or RELEASE COMPLETE with a cause value indicating the problem A potential problem may be that called terminal and calling terminal do not support the same bearer capability in which case the called terminal will send RELEASE COMPLETE with a cause Incompatible Destination Another possibility is that the called terminal is expecting a Called Party Number or Calling Party Number information element in the SETUP message These are optional services from the network If you have any problems queries when using the emutel Series the first point of contact is the User Manual associated with the unit Revised versions can be obtained from the Web site http www arca technologies com These manuals contain useful notes on the various functions of the unit and a
84. the arca technologies text on the user interface The company website is displayed with up to date information on products and technical support The Help file provides an extensive range of topics on how to use the emutel ISDN Manager and the emutel Config interface including where to find specific settings Setting Locator topic Help can be accessed in the following ways Press F1 to access the online Help Right click anywhere on the unit other than on a card and select emutel Config Help View Help without launching the windows application via the Start Programs emutel ISDN Application Suite menu CHAPTER 5 26 Introduction Protocol Analyser Overview ANALYSER OPERATION Before the analyser can be used it has to be installed on a PC with Windows 95 Windows 98 Windows NT4 or Windows 2000 The protocol analyser is on the same CD as the windows application and is installed at the same time Refer to the section Installing the Software in the Windows Application chapter for further details The protocol analyser for the emutel Symphony consists of a single window display with a toolbar status bar and a menu bar All decoding of messages is displayed in the scrolling windows and toolbar and menu bar can be used for setting the different options within the analyser The analyser can operate in two modes On Line Monitoring Off Line Analysis In on line monitoring mode the protocol analyser has to
85. this although an emutel Symphony does not generate it Octet 3a Recommendation is not supported in the Cause information element Keypad information element is not supported CHAPTER 12 79 Introduction NETWORK PERSONALITY MODULE 1TR6 This section outlines the differences in operation of the CCITT emulation provided on a standard emutel Symphony and the emulation provided by an emutel Symphony using a 1TR6 Network Personality Module The Software Setup Menu shown when simulating a 1TR6 network is displayed below Software Setup Drop Layer 2 if No Call Active Drop Layer 1 if Layer 2 Inactive Drop TEI if Layer 1 Inactive Number of B Channels per PRI Allow Overlap Sending Receiving Numbering System Option Called Party Number Calling Party Number Call Waiting Billing Additional Transmission Attributes Called User Status Date Time Point to Point Multipoint Setup Permanent B Channel Setup Figure 46 1TR6 Software Setup Menu CHAPTER 12 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Enter Enter 80 Call Waiting Billing Additional Transmission Attributes Called User Status Date Time Main Differences Between CCITT and 1TR6 NETWORK PERSONALITY MODULE 1TR6 Call is offered to the BRI interface even if both B channels are busy If disabled the calling user is returned busy immediately When enabled includes the
86. thout restoring factory default settings The user interface is temporarily disabled while this operation is completed Restore Factory Defaults The Restore Factory Defaults option allows all of the unit settings to be restored to their defaults The only exceptions to this are the communication settings for either the serial or Ethernet ports This ensures that communication between the PC and the unit is not compromised If the serial port is being used for the connection between the windows application and the unit the Ethernet settings are returned to their default values and vice versa Saving and Loading Unit Configurations The option is provided to save the current emutel unit configuration This file can be saved and uploaded to another unit or different unit CHAPTER 5 24 Save Unit Configuration Load Unit Configuration WINDOWS APPLICATION configurations can be stored for testing purposes Should problems occur during the operation of the unit the configuration file may be forwarded to Technical Support to aid troubleshooting Note that the configuration files which hold the unit information should not be edited or they will become corrupted If you right click anywhere on the unit except on any of the cards a pop up menu is displayed From the menu displayed click on Save Unit Configuration The Save As window is displayed Enter the folder location and filename ISDN configuration files have a preset sdn file ex
87. ver a LAN The Line port is the modem optional which connects to an analogue telephone line ISDN Ports 1 and 2 can be PRI E1 T1 or BRI OS or 2U For each ISDN port the P LED is on when both physical link layer and data link layer are active It flashes when only the physical link is active The B LED is on when any B channel is in use For the Ethernet port the P LED indicates network present and the B LED indicates network activity For the modem port the P LED is on for off hook and flashing for ringing The B LED indicates modem connected CHAPTER 3 9 QUICK REFERENCE GUIDE U S and PRI cards The U S and PRI cards feature 8 ISDN Ports and LEDs LEDs indicate power and alarm For each port the P LED is on when both physical link layer and data link layer are active It flashes when only the physical link is active The B LED is on when any B channel is in use D 8 8 a B 8 D a we oe e e e e o o H E oe D o e o o o o e P P P P r P P P PORT I PORT 4 PORT 5 PORT 6 PONT PORT A PORT PORT PORT n o o s e e p PORTS PORT amp Figure 3 emutel Symphony U card S card and PRI card Analogue Card The Analogue card features 16 RJ11 ports with LEDs The card is one of the options for the slots in an emutel Symphony LEDs indicate power and alarm For each port the LED is on when a telephone is connected and off hook It flashes when ringing is active PO
88. y to use windows application emutel Config has been developed to configure the emutel Symphony An overview of this application is provided in the manual Chapter 5 however it is strongly recommended that you refer to the online Help file for more details Help can be accessed within the windows application by pressing F1 or by clicking the emutel ISDN Manager option from Start Programs emutel ISDN Application Suite CHAPTER 1 5 ISDN Analogue PSTN connections ISDN Simulation Mode Permanent B Channel Connections LED Indicators Terminal Port Network Personality Module PRODUCT SPECIFICATION emutel Symphony provides a combination of ISDN Sp or U BRI ports ISDN E1 or T1 PRI ports and analogue ports all operating as the network side of the connection The BRI interfaces can optionally provide a supply to power terminal equipment This is 40V 1W for S and 88V 3W for U interfaces The analogue interfaces provide 48V power feeding to power telephones Normal ISDN Signalling is suspended and permanent connections made between any pair of BRI interfaces or any pair of PRI interfaces In operation the LEDs indicate the operating level of each port Note that the LEDs do not operate in transparent mode The LEDs operate as follows Physical layer activated Data link layer activated At least one B channel is active Off hook ringing on analogue interfaces Alarm condition has occur

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