the MyAccount Control Panel Manual
Contents
1. SACRED WIND COMMUNICATIONS End User Control Panel EUCP User Manual Version 1 4 mE COMMUNICATIONS INTRODUC i REN NN NN NONU N CURSO PUERO NUR ORO NOUNR ee UNT ORON Ce a tae ener cena CUNN ON NND 2 Setting Up your Internet Service eeeeeesees eese eese eee eene eene entes etse tns tensis sens etse ense tns etu 2 Basic Reguiremienfs iere tovto ce terree Ovis ce aT rE Ives tac ree ee ed O Ed yase ve HV U Ses Peer Oeae 2 END USER CONTROL PANEL ecepecc tecto sy Desc nere einna e Hio DEC pesicoco epu tuc cio Gere o cease eric iaia 4 EUCP Change Password iios iet re see been haee eb tache ER Have erbe cae ER eee ei ia creed ehs 5 EUCP Add or Remove Basic Services csscescsssssssssceccecsssssecsecessessesecsecsesesssseeseesssesssseeeeseenees 6 EUCP Modify Spam and Virus SetHINGS cssccssccsscssscesccesccesccesscesceescessccessceseeeseeeseceseeeseeesees 6 EUCP Advanced Spam Settings and Filtering Options eeeeeeeeeeeeeeeeeee rennen 9 EUCP Add Edit Child dccoUnhts 5 aceite erroe tetris eter Ee eU E EXPERS FERRE REC HERR 13 EUCP Mariage Websile eene ee tei eee ia oec b RRR 14 EU GP We DIM c 16 EUCP Inr m 17 EUCP Greymidil si5 niei Pete ir a di i Pei ai ha fie oe ivi Pra bro ioi Pav Eb P ROT 21 EUCP Email SOT GS irises eiie riore irte ebore ree Ere or ocv eer ed2. radius and personal website settings This is a good location to check your email and personal web storage info This screen is known as Home in the drop down menu on the left r i Current Usage gt Home i Mail Storage 0 00 MB of 25 Change Personal Info Change Password Add Rem Basic Services Dialup time this month 0 hr 0 min 0 sec Dialup time last month 0 hr 0 min 0 sec Disk Use 0 00 MB of Unlimited Modify Spam Virus Settings Add Edit child accounts i Userid demo Manage Website Name Demo User Webmail A i Account Number 12345 Greymail A i Mail Settings Content Parental Controls B Email Address demo informnet com Email Settings Mail Quota 25MB Security Suite Incoming Mail Server smtp informnet com Download N Drive Speedtest A Manage N Drive Outgoing Mail Server mail informnet com Radius Settings Userid demo informnet com Idle Timeout 900 Seconds i Max Simultaneous Logins 3 i News Server news informnet com URL http www informnet com demo gi New Window FTP Server ftp pclae com Ftp Username demo N Drive Settings Status Enabled Quota 512 megsbytes Security Suite License Key OMVER XQGRD J9VPE 8RWJJI W2K080 NOTE Some changes made using this interface may take up to 30 minutes to take effect Please take a look at the menu on the left side of the main page above This menu gives you the ability to make changes to the services you receive
3. Check this box to stop receiving most bulletin emails The Email Quota section above determines the amount of soace you may use on the mail server Once you have reached this amount you will not be able to receive email until you delete old mail from the server Increasing your mail storage may result in an increase in your monthly invoice You may need to contact Customer Service to increase these limits if available The Email Alias section above allows you to add up to 100 addresses for which email arrives at your one main account For example if your userid is Bob and you make an alias called Jim any mail sent to Jim domain com will be delivered to your Bob domain com account In the section labeled Forward all mail to above you can insert a new address for which you would like all email sent to your email adaress to be forwarded to Your existing mail will be removed from the mail server and all new mail will be redirected to the email address that you enter Retrieve existing mail from the server before you enable this feature or it will be lost To remove a forwarder or alias simply delete it then click on Save You can create a vacation message by inputting a message in the box and clicking active Your vacation message will be sent once to each person that sends you email while the vacation message is active Remember to select Save to implement changes to all panel settings End User Control Panel
4. User Manual Version 1 4 oa E COMMUNICATIONS Additional Resources Log in to Sacred Wind net for further information regarding your email and Internet services You can contact our Customer Service department at 1 877 722 3393 For technical support questions regarding your email or Internet services contact our Technical Support at 1 800 504 7686 Userid and Password Attributes The following attributes represent the acceptable parameters for Userid s and passwords Userid s Userid s must be at least 2 but not more than 20 characters in length No spaces Userid s may only contain the following characters Letters A thru Z Digits 0 9 Underscore Dash Period or Dot Userid s may not begin or end with dot dash or underscore Upper and lower case Userid s will be accepted but any uppercase characters will converted to lowercase automatically Many email systems only accept lower case email addresses or convert them to lower case Since our systems use the email address as the userid this convention ensures that Bob domain com and bob domain com do not get each others email Passwords Passwords must be at least 2 but no more than 16 charters in length No spaces Passwords are case sensitive Case matching will be enforced for passwords Passwords may only contain the following characters Letters A thru Z Digits 0 9 Underscore Dash Period or Dot Passwords may not beg
5. after you have entered in your new information It is important to remember that it could take up to 30 minutes after you click Save for this change to take effect and it will affect all services that require you to login with userid and password If you have a DSL account it may be necessary to match this password in your DSL modem or router Contact Technical Support for more information Forgot your password Contact Technical Support Old Password New password Password Verify Save See the Additional Resources section for password attributes length legal characters etc End User Control Panel 5 User Manual Version 1 4 oe COMMUNICATIONS EUCP Add or Remove Basic Services This screen allows you to enable or disable your basic services This can be useful if you add a child account and need to go in and add or remove services to it You can turn Email Web Space Dialup Accelerated Dialup and N Drive either on or off by clicking the buttons that are labeled Turn On or Turn Off As the screen below mentions by disabling Email or Web Space you will lose any mail or web files that are stored on the server Be sure to retrieve any mail or web files before you turn these services off Use the buttons below to modify the respective services Note By disabling email or web you will lose any mail or web files that are stored on the server Be sure to retrieve any mail or web file
6. as well as to add or cancel individual services You can make changes to the services listed in the menu above and below you will find instructions on each one As noted some changes made using this interface may take up to 30 minutes to take effect As mentioned earlier you may not have the ability to change all of these services shown The parameters shown in the account info on the right are for example only and may not reflect the settings of your actual account Some screens in this manual may not appear like actual screens End User Control Panel 4 User Manual Version 1 4 oa COMMUNICATIONS EUCP Change Personal Info By clicking on this link the screen below allows you to update your personal information Customer Service will be notified of the changes you are making within 24 hours Remember to click on Save after you have entered in your new information First Name Demo Last Name User Company Name Example Company Addr 1 1223 Anystreet Dr Addr 2 City New York City st INY Zip 55555 Phone 555 555 5555 EUCP Change Password The screen shown below allows you to change your password Remember that passwords are case sensitive You must input your existing password and then a new password you will then need to verify your new password This will ensure that you do not mistype the new password Remember to click on Save
7. microphone Allow E Dey The video recorder panel may ask for access to your camera and microphone as shown above on the right The user may select Allow or Deny and can also right click on this panel to bring up the settings option and tell the application to remember to allow this access as shown below Adobe Flash Player Settings Privacy Allow fms domain net to access your camera and microphone Allow 1 Deny x Remember Advanced gm 12 cm End User Control Panel 18 User Manual Version 1 4 A COMMUNICATIONS Click on the Record button to record a message and click on the Stop button when you have finished recording You will then be asked to review the video save the video or start over as shown below If you click on the save button then the recorder window will close and the link to the video will be placed in the email Start over will discard and begin re recording the video If you select Exit the recorder window will be closed and the video will not be saved What would you like to do next To review your recorded video clip click review To save without reviewing click save To erase your video clip and re record click start over Performance Recommendations It is recommended that you have only one browser window open to minimize conflicts with the recorder You should not be running the computer s CD player MP3 player or other audio or vid
8. webpage editors also known as HTML editors that in addition to creating and editing web pages also have a built in ftp client This is handy for creating many web pages and then uploading them quickly And lastly there is the web based software that you access from the Manage Website link This ffp tool allows you to upload files from your Internet browser without the need for these third party programs Simply go to our ftp site log in with your userid and password choose the directory that you would like to put your files in and then upload This site can also be reached using the Manage Website link in the End User Control Panel See details below End User Control Panel 14 User Manual Version 1 4 ae COMMUNICATIONS What steps do take to use the web based ftp tool 1 Surf to http webftp Sacred Wind net 2 Enter your userid and password 3 Click the link of the folder you want to upload your files Upload a file Create a directory Advanced mode Current directory File Dir Actions Size bytes Date Cl ftp Del Rename directory Jun 27 10 46 Cl public html Del Rename directory Jul 6 09 50 Upload a file Create a directory Advanced mode The public html folder is where you would place all of your webpage related files and images Username is the portion of your email address in front of the symbol for instance bob Info com would have a username of bob This p
9. 22 User Manual Version 1 4 A E COMMUNICATIONS Bandwidth Speed Test Ever wonder what kind of speed you are really getting With Speed Test you can find out easily and quickly by running a test on your upload and download connection speeds Here s how First enable JavaScript in your Web Browser settings To access the speed test you must visit the following website http speedtest Sacred Wind net or click the Speedtest link on the EUCP Please enter your email address Go Please remember to enable JavaScript for this test You must enter in your email address and click on Go You will then be told that your connection is being tested and to please wait while the revving speedometer is displayed Once the test is complete you will see the following screen where your speed is displayed Your speed is 424 Kb second Run Upload Speed Test End User Control Panel 23 User Manual Version 1 4 gt eee COMMUNICATIONS If you d like to see your upload speed click on Run Upload Speed Test at the bottom of the previous page Your speed will then be tested and displayed to you and you will also have the option of running the tests again by clicking on either Retest Upload or Retest Download NU ran 333 LL SY Ul LJ ut tb lw s NN tt Your upload speed is 2 82 mb second Retest Upload Retest Download End User Control Panel 24
10. DY Tex PE DY eO EDS EON REN RSEN SEN Sca dcs 22 BANDWIDTH SPEED TEST esee pee ce peer ooot bei ou cio a spe ticos meto aaae eaa ps DOE auaa aeaa riDm EE 23 ADDITIONAL RESOURCES 25 5 52 8 ca p aEEiu HERI EE aan pP anto tase nS nuca PEE aas pP oE pas RP EDAM PEN EEEEE 25 Userid and Password Attributes wi cccssicsccssistscscsivcssesssedscaxsssescnssiviscacsancsenssaviscacsastactssactacssssdenoscsactieass 25 End User Control Panel 2 User Manual Version 1 4 oe COMMUNICATIONS Introduction This document is a user manual for your email and Internet services It provides instructions for managing your email account s with the End User Control Panel including personal information and password changes spam and virus settings Webmail email access from the World Wide Web Greymail spam and virus repository Content Filtering and Parental Controls It also covers features like Personal and Corporate Web Space Videomail Security Suite and other services Sacred Wind Communications reserves the right to make these controls available to you or manage these controls on your behalf Therefore you may or may not have access to the controls mentioned in this manual Screen shots used in this manual are for examples only Your actual screens may vary depending upon the controls and services made available to you by Sacred Wind Communications Contact Sacred Wind Communications Customer Service if you have questions regarding controls and services th
11. In order to reduce virus and spam proliferation the outgoing email servers used to support your email account s require SMTP Authentication This will require that minor configuration changes in your email program be updated to support and enable SMTP Authentication and that you log in with your full userid and password when initiating an email session Otherwise you will not be authorized to send email and will receive error notifications upon attempting to send email This is an important step in preventing unauthorized individuals from distributing attacks and junk email and in uniquely identifying those users who launch such attacks This support only has to be enabled once for each account For information on how to update most email applications to End User Control Panel 2 User Manual Version 1 4 A E COMMUNICATIONS implement SMTP authentication go to www sacred wind net smtp and follow the instructions End User Control Panel 3 User Manual Version 1 4 NW COMMUNICATIONS End User Control Panel The End User Control Panel EUCP is a quick and easy way for you to manage your Internet account and account settings via the web To access the EUCP you must browse to http myaccount Sacred Wind net Once there you must enter your full userid and password to log in You will then see the home page below which shows your current usage for the month metered Dialup your account information as well as your mail
12. User Manual Version 1 4 aa COMMUNICATIONS EUCP Videomail Now you can send an audio or video message just as easily as sending a text email Videomail allows you to record audio and video content to a streaming server A link is then automatically placed in the email that directs the recipient to a webpage to initiate the audio and or video stream playback Email inboxes are never overloaded by large audio or video file attachments because there are none Audio and video messages simply stream across the Internet from streaming servers A broadband connection is recommended for recording and playback Use of dialup connection wireless routers or other connectivity options may impact recording and playback quality Videomail is supported on computers running Windows NT 2000 XP Vista and Macintosh OS X Operating systems Adobe FlashPlayer 9 0 www adobe com or later must be installed and Java Script must be enabled in your Web Browser options for recording and playback of audio and video files There may be additional charges for using this service and it may be necessary to contact Customer Service to enable this feature Videomail is made available to you via the Webmail Interface see below When composing a message in Webmail you can record an audio or video message by selecting the Add Video button A microphone and camera are required to record audio and video messages respectively It is possible to send audio only or video
13. Whitelist to save your changes Allow Sender If you tag an email in your Greymail and then click on the Allow Sender icon this email address will be placed on your Whitelist You will be taken to the Greymail options page and must select the Save button under your Whitelist to save your changes e View Stats By clicking on the View Stats icon you will be able to view your spam and virus statistics for the months you have had service End User Control Panel 21 User Manual Version 1 4 ee COMMUNICATIONS EUCP Email Settings In the Email Settings panel you have the ability to change your email quota set up email aliases email forwards and vacation messages as well as opt out of bulletin emails Sacred Wind Communications reserves the right to make these controls available to you or manage them on your behalf Upon clicking on the Email Settings link you will see a screen like the one below default 25MB Email Quota Unlimited Custom MB Email alias es lal informnet com Forward all mail to Note this will remove your mail account and all associated mail and send all new mail to the address listed below Vacation Message This message will be sent once to each person that sends you mail while the vacation message is active The list of addresses is reset when the vacation message is disabled Fj Active Bulletin Emails want to opt out of bulletins
14. at are available to you Setting Up your Internet Service Sacred Wind Communications has several options for establishing your email and Internet service ranging from performing all of the necessary steps to providing you with a Sign Up CD or other software that guides you through the installation and account setup procedures Contact Sacred Wind Communications Customer Service if you have questions related to the initial setup of your account This manual is intended to cover managing your account and services after your account s are established Basic Requirements Userid s and Passwords Userid s should be entered in all lower case letters since many email systems can only accept email addresses in lower case and your userid is an email address in this system However passwords are case sensitive meaning upper or lower case letters used to establish your password will be checked for matching case each time you log in This provides an increased level of security with less likelihood of your account s being accessed by password generation technology employed by hackers and identity thieves Users must log in with their full userid bobsmith domain com for example and password when initiating email sessions in order to be able to send email as detailed below Please guard your userid and password information carefully See the Additional Resources section for password attributes length legal characters etc SMTP Authentication
15. child testkid1 Return to Parent Child account of demo gt Home Change Personal Info Change Password Add Rem Basic Services Modify Spam Virus Settings Manage Website Webmail 4 Greymail A Content Parental Controls Email Settings Security Suite Download N Drive Speedtest A A New Window NOTE Some changes made using this interface may take up to 30 minutes to take effect Name Test kid Demo Account Number 12345 Mail Settings Email Address testkid1 informnet com Mail Quota 25MB Incoming Mail Server smtp informnet com Outgoing Mail Server mail informnet com Personal Web Site Settings URL http www informnet com testkid1 FTP Server ftp informnet com Ftp Username testkid 1 End User Control Panel User Manual Version 1 4 a ae COMMUNICATIONS EUCP Manage Website The Manage Website link will take you to the control panel shown below Personal web space is a repository for you to store a website documents images files or photos This space is write accessible by you the site owner by using your Internet browser Web Page Editor or ftp File Transfer Protocol Application It is also read accessible to the rest of the world by typing the web space URL Uniform Resource Locator also known as your web address into their Internet browser Your web space administration is password protected so your files will stay safe and secure and will only b
16. de to receive this report on a daily or weekly basis or not to receive it at all by clicking on one of the options below and then clicking on Change ot Greymail Notification O Daily Change O Weekly The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service This action may be recommended when you use additional software to provide virus protection Sacred Wind Communications may elect to have this function on at all times regardless of the user settings to prevent proliferation of viruses virus 2 o Virus Filtering In Turn Off The Virus Notification is an email which is sent to you and the email sender each time an email is flagged as containing a virus You have the ability to turn this service on or off as shown below Virus Notification Off Tum On End User Control Panel 7 User Manual Version 1 4 An 1 COMMUNICATIONS By selecting Content Based Spam Filtering option you then have the ability to enter Advanced Spam Settings create a Blacklist a Whitelist and direct mail from blacklisted senders to Discard or Graymail See details below Otherwise these options do not appear on the EUCP Advanced Spam Settings is the section you would use to edit your soam sensitivity settings and specify types of soam to quarantine to Greymail By selecting Edit here you will then be able to modify your settings The Advanced Spam Settings will be detailed late
17. e available for others to view or copy by surfing to your URL Uploads are limited to a file size of 20MB Upload a file Create a directory Advanced mode Current directory File Dir Actions Size bytes Date Cl ftp Del Rename directory Jun 27 10 46 C public html Del Rename directory Jul 6 09 50 Upload a file Create a directory Advanced mode How do put files into my web space In order for files to become available from your personal web space you must first put them there The method of doing this is called File Transfer Protocol ftp FTP is the method of delivery but you must have a way to use this method known as an ftp client An ftp client is a software application that allows you to put files on the server Upload and get files from the server download There are several types of clients that can be used as mentioned below When you select Manage Website you see the one above What clients can I use to put files in my web space As mentioned before there are several types of ftp clients Programs such as WsFTP and SmartFTP are 100 ftp clients This means that their only function is to put files on a server and get files from a server These are great for people who are only storing files in their web space or are using a text editor like Notepad or WordPad to create web pages and then uploading them when they are done Programs like Dream Weaver and FrontPage are
18. eo software before starting the Video Mail recorder If you have only a microphone many PC s today have built in microphones the recording page will record an audio only message that can be reviewed or saved just like a video mail recording You may need to click the mouse inside the Recorder and Playback panels once to activate the controls Depending on your connection to the Internet you may experience problems transmitting or uploading messages The items listed below could cause transmission problems If using a modem you should disable Call Waiting If Call Waiting is NOT disabled you may experience an error in sending if Call Waiting tones are received during transmission e fthe Internet connection has been disconnected this will cause an error while transmitting your message This may occur due to inactivity with your Web browser Avalid email address in the To field is required You should not terminate your Internet connection until you receive a confirmation that your message has been sent or video links may not be properly sent to the recipient End User Control Panel 19 User Manual Version 1 4 COMMUNICATIONS Receiving Videomail When others receive a Videomail they will see a Web link URL similar to this http fms domain vd where domain is your main domain name embedded in the body of the email for playing back audio or video via their Web Browser They either click on thi
19. ge Header icon The line that reads X X5 Spam True 6 4 5 0 means that this message scored a 6 4 because of the Spam traits that were found and your Spam Threshold is set to 5 0 so this message was sent to Greymail rather than your Inbox If you find that legitimate email is being quarantined in Greymail check this X X5 Spam True line and tweak your Spam Threshold setting until the messages clear filtering Spam Confidence The Confidence Threshold lets you decide at what score a message should not appear in the Normal confidence tab of the message list Any message that scores above what you have set in the Confidence Threshold should rarely need review and will be listed under the High confidence tab All messages regardless of score will be shown together under the Both confidence tab End User Control Panel 9 User Manual Version 1 4 oe COMMUNICATIONS Setting Specific Spam Filters You have the ability to set the individual Spam filters to optimize receiving wanted messages and capturing Spam Individual filters that recognize specific types of Spam can be set from Low to High or can be turned off by selecting the associated radius buttons Experiment with the filters until you are satisfied with your exact filtering specifications Remember to select Update to save your settings FILTERS Of Low High O conuspes oO 00800 0 gg Make Money Fast WokFromHome O O O O Mi Adult oriented conten
20. his manual You can select Spam Confidence tabs to view messages below Normal your Spam Confidence setting above High your setting or select Both to view all spam in Greymail regardless of their spam score Please note the icons at the top right of the Greymail home page which are shown below A a 8 A amp o B MARK AS MARK AS DELETE FORWARD FORWARD ALLOW VIEW READ UNREAD SELECTED SELECTED amp ALLOW SENDER STATS Tag messages by selecting the tag box to the left of the message You can tag All or None using these boxes in the header Selecting the icons above will then take actions as described below Mark as Read You have the ability to tag an email click on the box to the left of the email and you will see a checkmark appear and then click the Mark as Read icon and that email will now show that it has been read e Mark as Unread You have the ability to tag an email and then click the Mark as Unread icon and that email will now show that it has never been opened Delete Selected This icon allows you to delete emails you have tagged Forward Selected Check the box to the left of any email you would like forwarded to your inbox then click this icon The email will be forwarded to your inbox Forward and Allow This icon forwards the selected email s to your inbox and places the sender s email address on your Whitelist You will be taken to the Greymail options page and must select the Save button under your
21. in or end with dot dash or underscore End User Control Panel 25 User Manual Version 1 4
22. l Daily O Weekly O Off End User Control Panel 12 User Manual Version 1 4 NW COMMUNICATIONS EUCP Add Edit child accounts A child account is an additional email account associated with the main parent account After a parent account is established child accounts can be opened under that parent account via the EUCP link called Add Edit child accounts Child accounts typically have features available similar to parent accounts but this may vary from one product offering package to another Contact Sacred Wind Communications Customer Service if you have questions or concerns about how to create child accounts and how many you can create at no additional charge Exceeding the number of child accounts allowed by your service provider may result in incremental charges Child Accounts For demo testkid1 View Edit Delete testsid2 View Edit Delete Add a child Child accounts are identified in the upper left hand corner of their EUCP Home page as a child account and as being associated with their parent account Select Return to Parent tab to return to the parent account s EUCP home page Child account features may vary or be limited from what is shown below but typically have many attributes similar to the parent account Current Usage Mail Storage 0 00 MB of 25 Disk Use 0 00 MB of Unlimited Account Info Userid testkid 1 This is
23. ms which you are allowed to modify A brief explanation of each item is provided below End User Control Panel User Manual Version 1 4 An 1 COMMUNICATIONS Email messages categorized as soam are left in your Greymail for 14 days as the default setting You are allowed to change this period of time You can leave a message in Greymail for any amount of time between 1 and 14 days It is recommended to not set this time period too low so that you will have enough time to retrieve any email from Greymail that you would actually like to receive Log in to Greymail check the box beside the message s you would like to receive and click forward Selected messages are then forwarded to your inbox Set the amount of days you want messages to remain in your Greymail and then select Change You cannot forward emails that contain viruses to your inbox Spam Life n4 T day You have the ability to turn your Spam Filtering service off by selecting the Off tab If you choose to employ Content Filtering then you can select the Content Based tab for Content Based filtering and then clicking Change Spam Filtering options will be detailed later in this document O Off Spam Filtering Content Based Change A Greymail Notification consists of an emailed report containing all of the emails you received which were either classified as soam or classified as containing a virus and were sent to your Greymail You can deci
24. nd User Control Panel 8 User Manual Version 1 4 oe COMMUNICATIONS EUCP Advanced Spam Settings and Filtering Options By selecting Edit on the Advanced Spam Settings section under Modify Spam Virus settings you will then be able to modify your settings Advanced Spam Settings and Filtering adjustments allow you to customize your spam filters based upon the content within specific emails SPAM SCORING Spam Threshold points A message is sent to Greymail if its spam score is above this value Confidence Threshold UN Messages with spam scores above this value are rarely legitimate and are not displayed in the message list Spam Scoring Every email you receive passes through the Spam filtering system which analyzes the message looking for certain traits normally found in Spam There are hundreds and hundreds of traits the filtering system scans for all capital letters in the body of the message an Unsubscribe link no name in the From line are just a few If only one of these traits is found in a message it will be assigned a low Spam score but if a message has many of these traits it will be assigned a higher score This is how it is decided whether a message should be sent to your Inbox or to Greymail The Spam Threshold point scale that you can adjust sets the bar for the delivery to your Inbox or Greymail Spam repository We recommend most users leave this at 5 0 When in Greymail click the View Messa
25. only messages if you do not have both a microphone and camera available A portion of the Webmail interface is shown below 3 4H Y 2 Bu j a COMPOSE ADDRESSES FOLDERS OPTIONS SEARCH HELP CALENDAR NOTES GREYMAIL Compose Message To Cc Bcc Subject abt g el B ey ab 5 SIGNATURE ADDRESSES SAVE DRAFT SPELLING ADD VIDEO SEND End User Control Panel 17 User Manual Version 1 4 SACRED WIND COMMUNICATIONS Enter the Webmail interface in order to record Videomail The first step is to create a new email with a recipient email address a subject and a body of text Once the email is created you can insert video messages into the email by selecting the Add Video button launching the recorder window shown below The first time you attempt to add video you will be asked to review and accept an End User License Agreement Once this agreement is accepted the following screens may also appear You may experience difficulties with video recording if you do not have the correct device driver associated with the built in or external camera Follow the instructions in the panel on the left below to associate the correct driver with your camera hardware You must left click your mouse once in this panel to activate the controls then right click for the settings panel Macomedia Flash Player Settings Privacy Q Allow fms domain net to access your camera and
26. r in this document Advanced Spam Settings Edit The Blacklist is a mechanism for blocking emails from specific email addresses If you do not want to receive emails from certain senders you may add their addresses in this section Blacklist The Whitelist allows you to make sure that you always receive emails from specific senders To ensure that a certain someone s emails are not sent to Greymail add them to this list Whitelist Both the Blacklist and Whitelist functions will accept wildcards using an asterisk as the wildcard Using wildcards in front of a portion of an email address means every address that matches the rest of the address will be affected For instance if you were to put the following address in your Blacklist file epobdomain ner then all mail from anyone in the bobdomain net domain would be sent to Greymail Similarly if you were to put the following address in your Whitelist file joedomain net then all mail from anyone in the joedomain net domain would be sent to your inbox provided no viruses were detected Finally you also have the option of having email sent from a Blacklisted sender either discarded immediately in which case you will never know it was sent to you or you can choose to have it sent to your Greymail The default setting is Greymail and is recommended Mail from Blacklisted Senders Greymail Change to Discard E
27. s before you tum these services off Turn Email currently on Web Space currently on Turn On Dialup currently off Turn Accelerated Dialup currently on Turn Off 5 n drive currently on EUCP Modify Spam and Virus Settings With anti soam and anti virus services your time spent using the Internet is now much more enjoyable Your emails that are classified as soam and those containing viruses are quarantined in one location for you which is called Greymail so your inbox isn t cluttered with spam and your computer and valuable data aren t at risk of being corrupted by dangerous viruses If you have a Tattlemail password in place this link will not appear on your EUCP With a Tattlemail password in place only the Greymail OPTIONS link can be used to access these changes See the section on Content Filtering and Parental Controls for a description of the Tattlemail feature If your anti spam and anti virus services are not automatically set up for you you may set them up by visiting the End User Control Panel and logging in to enable your service and manage your settings There is also a link to Greymail from the End User Control Panel for your convenience and the OPTIONS tab in Greymail can also be used to adjust your spam andi virus filtering options Once you have logged in to the EUCP with your userid and password click on Modify Spam Virus Settings on the left hand menu You will then see the following ite
28. s link or copy and paste the link into their Web Browser and hit Enter to initiate the audio video stream There will be a brief delay while the computer gets ready and the message is sent across the Internet then the playback window below will be displayed Users can control the volume setting Play Pause the playback Restart the video or Auto Hide the menu in order to view the full video By selecting the Auto Hide box and moving the cursor outside the window this menu will hide and return when the cursor is returned within the window End User Control Panel 20 User Manual Version 1 4 oe COMMUNICATIONS EUCP Greymail This link on the EUCP takes you to your Greymail account where you will find emails determined to be spam and emails containing viruses You may also access Greymail by browsing to http greymail Sacred Wind net The Greymail home page is shown below S v Max Results Per Page 25 Y A 8 ma e v i MARK AS MARK AS DELETE FORWARD FORWARD ALLOW VIEW READ UNREAD SELECTED SELECTED amp ALLOW SENDER STATS Displaying 1 to 1 of 1 messages Spam Confidence Normal High Both VJALL hone From Search Subiect Type gend Date o B sales nova net EQ Welcome We are happy to serve you Em detail 07 18 03 35 pm When you click on the OPTIONS link you will see the advanced spam settings detailed in the Advanced Spam Settings section shown earlier in t
29. t Oo 090860 0 0 Supplements snd drugs Oo 090890 0 0 weight Loss Oo 090860 0 0 fl Money Laundering O 008600 0 lt H gt HTML Content tests 43 eec o Tal ia o e SRS I em e aaa dh Holiday Spam a a 0 o a a End User Control Panel 10 User Manual Version 1 4 T eee COMMUNICATIONS Real Time Blocks are a method of blocking emails from specific countries that originate spam Once you make changes you must click Update so that your new selections go into effect It is recommended to leave RBL and Dialup List checked as these are lists of addresses known to generate spam You can also Edit and Save your Blacklist and Whitelist settings as shown below REALTIME BLOCKS Fi Block mail from Argentina Fi Block mail from Belgium C Block mail from Brazil C Block mail from China C Block mail from Colombia L Block mail from Germany C Block mail from Greece C Block mail from Hong Kong C Block mail from India El Block mail from Italy O Block mail from Japan L Block mail from Korea C Block mail from Kuwait 0O Block mail from Malaysia C Block mail from Mexico O Block mail from Nigeria C Block mail from Peru L Block mail from Philippines C Block mail from Russia E Block mail from Singapore L Block mail from Spain C Block mail from Taiwan C Block mail from Thailand El Block mail from Turkey Dial Up List RBL F Block mail from United Kingdom Blacklist Add or edit names in the list
30. then hit save All mail coming from these senders will be blocked Whitelist Add or edit names in the list then hit save Spam Mail coming from these senders wvill not be blocked Viruses coming from these senders will always be blocked Save End User Control Panel User Manual Version 1 4 eee COMMUNICATIONS The screens below are used to select your Blacklist actions Soam Life Virus Notification and Greymail Notification settings as described earlier in this document Blacklist Preferences Messages from blacklisted senders can be sidelined placed in Greymail or discarded These messages are currently sent to greymail Discard messages Discarded any message from a sender that has been blacklisted will be removed HOTE Messages are unrecoverable Greymail any message from a sender that has been blacklisted will be viewable in greymail Spam Life Spam and Virus messages are automatically purged from greymail You can select the number of days a message stays in the mailbox This can be between 1 and 14 days Automatically delete messages after 5 days Virus Notification Greymail can automatically send you an email when you receive a message containing a virus This feature is presently Off Turn notification on Greymail Notification The system can e mail reports on the contents of your Greymai
31. ublic html folder is accessible to the rest of the world by surfing to http Sacred Wind net username be sure to put a in front of your username The ftp folder is accessible by anonymous ftp which means a user can surf to ftp ftp Sacred Wind net username No Tilde needed Once you are inside your desired folder you are presented with three options e Upload A File Allows you to put a file from your computer to your web space There is an upload file size limit of 20MB e Create A Directory Organize your web space by creating additional folders e Advanced Mode View important information about your files and change permissions What are the addresses that I give to friends and family All addresses are composed of two things the domain of your ISP and your userid Listed below is the format you would use to access these sites wantto access my files directly from an Internet Browser using ftp o ftp ftp Sacred Wind net username no Tilde want my friends family to see my webpage o http Sacred Wind net username made a folder called images in my public html directory how do access it o Hhttp Sacred Wind net username images End User Control Panel IS User Manual Version 1 4 oa COMMUNICATIONS EUCP Webmail The Webmail link on the EUCP takes you to your Webmail account You can also access your Webmail account by browsing to http webmail Sacred Wind net and logging in with yo
32. ur full email address and password Webmail allows you to access your email from the Web You can create and send new messages import or create contact lists reply to or forward email add audio and video messages to your email or set up folders to file and store email on the server See the section on Videomail for more information about how to insert audio and or video messages into your email You can use the personal calendar create notes and reminders or access Greymail to check quarantined spam emails or emails containing viruses from the Greymail link A link to the MyAccount Control Panel EUCP has also been provided For more information on using Webmail see the built in Help files You may see references to SquirrelMail in the Help files Your Webmail Interface is customized and is built to run in the SquirelMail environment Third party software informus Go to MyAccount Folders S B S fg amp e l 3 7s 3j Meer COMPOSE ADDRESSES FOLDERS OPTIONS SEARCH HELP CALENDAR NOTES GREYMAIL LOGOUT Tue 3 46 pm Refresh folder list INBOX INBOX 1 es 3 Drafts INBOX d Sent MOVE FORWARD W Trash Purge e 5B a Y w GreyMail 1 READ UNREAD FLAG UNFLAG DELETE m From Date Subject amp Quota Usage L Greymail Fri 1 33 pm Spam Virus report for demo informnet com Reports 7 KB of 25 00 MB Viewing Message 1 1 total End User Control Panel
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