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HP LaserJet P1000 and P1500 Series User Guide

1. Sound Power Level for the HP LaserJet P1000 Series Declared Per ISO 9296 Printing 14 PPM Lwaa 6 29 Bels A 62 9 dB A Ready Inaudible Sound Power Level for the HP LaserJet P1500 Series Declared Per ISO 9296 Printing 22 PPM Lwaa 6 3 Bels A 63 dB A Ready Inaudible Sound Pressure Level SPL Bystander Position for the Declared Per ISO 9296 HP LaserJet P1000 Series Printing 14 PPM Loam 50 dB A Ready Inaudible Sound Pressure Level SPL Bystander Position for the Declared Per ISO 9296 HP LaserJet P1500 Series Printing 22 PPM Loam 50 dB A Ready Inaudible Values are based on preliminary data See http www hp com support ljp1000 or http www hp com support ljp1500 for current information Configuration tested HP LaserJet P1000 Series continuous monochrome printing on A4 paper at 14 PPM Configuration tested HP LaserJet P1500 Series continuous monochrome printing on A4 paper at 22 PPM N w Table C 5 Environmental specifications Recommended Operating Storage Temperature 17 5 C to 25 C 63 5 F to 77 10 C to 32 5 C 50 F to 90 5 0 C to 40 C 32 F to 104 F F F Relative Humidity 30 to 70 no 10 to 90 no 10 to 90 no condensation condensation condensation 1 Values are based on preliminary data See http www hp com support ljp1000 or http www hp com support ljp1500 for current information 94 Appendix C Device specifi
2. 2 Power receptacle 3 Serial number HP LaserJet P1500 Series Figure 1 3 HP LaserJet P1500 Series front view HP LaserJet P1505n shown 1 Output bin 2 Foldable Output Tray Extension 3 Priority feed slot 4 Input tray 5 Power button 6 Cartridge door lift tab 7 Control panel Figure 1 4 HP LaserJet P1500 Series back view HP LaserJet P1505n shown 1 USB Port ENWW Identify product parts 5 2 HP internal network port HP LaserJet P1500 network models only 3 Power receptacle 4 Serial Number 6 Chapter 1 Product information ENWW 2 Control panel e HP LaserJet P1000 Series e HP LaserJet P1500 Series ENWW 8 HP LaserJet P1000 Series The HP LaserJet P1000 Series control panel contains two lights and one button EY NOTE See Status light patterns on page 63 for a description of what the light patterns mean Figure 2 1 HP LaserJet P1000 Series control panel HP LaserJet P1006 P 1009 shown 1 Attention light Indicates that the print cartridge door is open or other errors exist Ready light When the device is ready to print the Ready light is on When the device is processing data the Ready light blinks Cancel button To cancel the print job that is currently printing press the Cancel button HP LaserJet P1006 P1009 only Chapter 2 Control panel ENWW HP LaserJet P1500 Series The HP Laser
3. Cause Solution The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Rendezvous or Bonjour is selected depending on the type of connection that exists between the device and the computer The wrong device name IP address or Rendezvous or Bonjour host name is being used Print a configuration page to check the device name IP address or Rendezvous or Bonjour host name Verify that the name IP address or Rendezvous or Bonjour host name on the configuration page matches the device name IP address or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable The printer driver does not automatically set up your selected device in the Print Center or Printer Setup Utility Cause Solution The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The software might not have been installed or was inst
4. FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 98 Appendix D Regulatory information ENWW Regulatory statements Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement 0 17 FHAS ENWW Regulatory statements 99 Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet P1000 ja P1500 sarja
5. Networking tab Network administrators can use this tab to control network related settings for the device when it is connected to an IP based network Links Links are located in the upper right part of the Status pages You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it e Order Supplies Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice e Product Support Connects to the product support site You can search for help regarding general topics 44 Chapter 6 Managing and maintenance ENWW Manage supplies For warranty information about these supplies see Service and support on page 83 Supplies life HP LaserJet P1000 Series Average yield for the replacement standard black print cartridge is 1500 pages in accordance with ISO IEC 19752 Actual yield depends on specific use HP LaserJet P1500 Series Average yield for the replacement standard black print cartridge is 2000 pages in accordance with ISO IEC 19752 Actual yield depends on specific use Check and order supplies Check the supplies status from the control panel by printing a Supplies Status page from the device software Hewlett Packard recommends placing
6. rectas ect dee nte e ea a Ee ea Re aedes 66 Improve print Juality er E 69 BugeansegolM I 69 Toner Specks iut a HERREN EET HIRED ESL AREAS MA PEE eo VERE TREE e RENT e LU aici 69 Bess M n 69 Mean HH 70 Gray background CE 70 ISIN RR 70 LOOSETOMET m c I 71 Vertical repetitive defects siririn nia etn e ned n ana D aae d en and 71 Misformed characters tete rese e In a RR e AHAA KAAN NOR ER XXE ANNAA KE KON NAKAN KARAN Ia ERE ai 71 Page SKOW orici iini 72 STTK eT E A E E E A N E N N 72 Wrinkles or creases 72 Tonersscatter outline ette tede eccle de am ELSA n TOR I DER SR DEN N ra NAAMAA TN KNN T T QNARE 72 Media problem solving sssssssssseneee eene nennen K nana aa a Kanaa aa aa nennen nennen enn 73 Printed page is different from what appeared on screen eeeeceecceeceee cette teeteceneaaecaeeeeeeeeeteeeeeees 74 Garbled incorrect or incomplete text cccccccccccccceeeeaesesseeeeseeeeeeceeeeeeeeeesaeaeaeaesaeeseeees 74 Missing graphics or text or blank pages ssssseen emere 74 Page format is different than on another HP LaserJet printer sseeessssssss 74 Ier To oe LOT LLLA AAEE 75 Printer software problems ece eeeeecce
7. IEC 60950 1 2001 EN 60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 2005 EN 55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 USA June 14 2006 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraRe 140 D 71034 B blingen Germany
8. P1000 Series RM1 4207 000CN P1500 Series 82 Appendix A Accessories and consumables ENWW B Service and support ENWW Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P1000 and P1500 Series printers One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance o
9. 60 device setup 60 device computer communication 61 print quality 61 printed page and expectations 61 Ready light 60 product software 11 Q quality specifications 3 R rear output door features 3 recycling HP printing supplies returns and environmental program 103 redistribute toner 46 refilled print cartridges 46 regulatory statements Canadian DOC regulations 99 declaration of conformity statements 97 98 environmental product stewardship program 102 FCC compliance 96 Korean EMI statement 99 laser statement for Finland 100 removing a jammed page 66 repacking the device 91 replacement parts 82 replacing print cartridges 45 ENWW resolution specifications 3 resolve problems replacing print cartridges 45 S separation pad change 54 service agreements 90 settings drivers 17 print quality 28 Settings tab embedded Web server 44 skewed pages 73 software Macintosh 18 printer drivers Windows 16 problems 76 software license agreement 86 supported operating systems 12 Windows 16 solving blank pages 74 creases 72 curl 72 dropouts 69 feeding problems 73 garbled text 74 gray background 70 incomplete text 74 light or faded print 69 loose toner 71 Macintosh problems 77 misformed characters 71 missing graphics or text 74 page skew 72 poor graphics quality 75 printed page differs from onscreen page 74 printer software problems 76 skewed pages 73 toner scatter outline 72 toner smear 70 toner specks
10. 69 vertical lines 70 vertical repetitive defects 71 wave 72 wrinkles 72 special media envelopes 25 labels 25 letterhead 26 transparencies 25 specifications device features 3 envelopes 25 labels 25 media 21 transparencies 25 status light patterns 63 storing print cartridges 45 supplies life expectancies 45 recycling 102 reusing 46 Supplies Status page 42 supplies ordering 82 support maintenance agreements 90 SupportPack HP 90 T technical support maintenance agreements 90 telephone numbers HP fraud hotline 46 support 88 text garbled 74 missing 74 toner loose toner 71 low 69 scatter outline 72 smear 70 specks 69 top output bin features 3 transparencies specifications 25 trays features 3 two sided printing manual 32 Index 107 U USB port troubleshooting Macintosh 78 type included 3 W warranty Customer self repair 85 extended 90 license 86 print cartridge 87 product 84 watermarks printing 35 Web server embedded 43 Web sites customer support 88 Material Safety Data Sheet MSDS 104 Windows driver settings 17 driver installing 16 108 Index EN WW 2007 Hewlett Packard Development Company L P www hp com HAKALAN Ca invent CB410 90992
11. Aallonpituus 785 800 nm Teho 5 mW Luokan 3B laser 100 Appendix D Regulatory information ENWW Substances Table China RHE Hea mis IEE SA ASK HH Table D 1 58 EV ADEE A ASEM 4t Pb sk Hg 4 Cd KYY Cr V SARX PBB STK PBDE FT ENSI x 0 X X O O alt O o e o e o BAKE O e o e e o akka x o o o e o RHE X e o o e o OX E EB AMARA SHIA SAS MEF SJ T11363 2006 MR IS o XCRTELRAEM AMARA EDI RISA SAS YK ET SJ T11363 2006 HRR fl SK amp NOTE SIM sr REA KR SRP n ERIS E S EE TF ER E FH a AEA ENWW Regulatory statements 101 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STARG qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at http www hp com hpinfo globalcitizenship environment productdesign ecolabels html Toner consumption Economode uses significantly less toner which might extend the life of the prin
12. Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub 78 Chapter7 Problem solving ENWW Network setup problem solving If the computer cannot discover the networked device perform the following steps 1 Check the cables to ensure that they are properly connected Check all of the following connections Power cables Cables between the device and the hub or switch Cables between the hub or switch and the computer Cables to and from the modem or Internet connection if applicable 2 Verify that the computer s network connections are working properly Windows only On the Windows desktop double click My Network Places or Network Neighborhood Click the Entire Network link Click the Entire Contents link Double click one of the network icons and make sure that some devices are listed 3 Verify that the network connection is active Check the network light on the network RJ 45 connector on the back of the device If one of the lights is on solid the device is connected to the network If both network lights are off check the cable connections from the device to the gateway switch or hub to ensure that the connections are secure If the connections are secure turn off the power to the device for at least 10 seconds and then
13. Conformity statements for HP LaserJet P1000 Series ceceeceeeeeeeeeeeteeeeeees 97 Declaration of Conformity statements for HP LaserJet P1500 Series c eeceecceeeeeeeteeeeeeeeees 98 Regulatory Statements i 2 ri tamsda rrr ik si ova RARE e ac Eo E kaskadeleruakiadadaim mua LESE ERR ea luuv ans 99 Laser safety Statement esirin de pc e e te e cz a edd e nde vcn 99 Canadian DOC regulations dsni arini eaa oE E nennen nennen nennen nns 99 Korean EMI statement iin e Is rr i a ed dee e Een EX AKA Ru e tetas 99 Laser statement for Finland oeusosoos aa aknea naan nananana naan n naan naan aa ana nnne 100 Substances Table China iioououunsisin nn enia aa an nananana n paa e nananana dne nnne inantea dn 101 Environmental product stewardship program uusussmssssss ana aa nan n nannaa aan emen 102 Protecting the environment cscoooooosssmee saakaan a nannaa aa a nananana a a kaan enne nnn 102 OZONE production ones cr ean Saan e ente eR EY rH XO NANA TAHH N NUNN S K Een Lee re V MMMPAN UN EN 102 POWEr COnsum pioni MA 102 Toner CONSUMPTION sssrini ERAN ERE KIRKAN SANA NNN SKK K NNN NER aia EXQ d eeu eg nde 102 Paper USC E 102 PHASUCS PP cp 102 ENWW ENWW HP LaserJet print supplies tette Er ana eR Rae eene nada ndo kaan de e Ink e ER Re a a nan 102 Return and recycling instructions cccocoosssssss an aan n nannaa aa na aan naa a anna
14. Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless d
15. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 84 AppendixB Service and support ENWW Customer self repair warranty service ENWW HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you re
16. an order for a replacement print cartridge when the Low message for a print cartridge first appears For typical use the Order message indicates that approximately two weeks of life remain When using authentic HP print cartridges you can obtain the following types of supplies information Amount of cartridge remaining Estimated number of pages remaining Number of pages printed Other supplies information Dh E NOTE When toner supply levels are low an alert appears on the computer screen during printing If the supplies levels are low reorder supplies through the local HP dealer by telephone or online See Order supplies and accessories on page 82 for part numbers See http www hp com go ljsupplies to order online Supplies storage guidelines Follow these guidelines for storing print cartridges Do not remove the print cartridge from its package until it is ready for use To prevent damage do not expose the print cartridge to light for more than a few minutes See Table C 5 Environmental specifications on page 94 for operating and storage temperature ranges Store the supply in a horizontal position Store the supply in a dark dry location away from heat and magnetic sources Replace and recycle supplies When installing a new HP print cartridge follow the instructions included on the print cartridge box or see the Getting Started Guide ENWW Manage supplies 45 Recycling supplies e Place t
17. click Programs click HP click your printer and click Uninstall Install the printer software from the CD ROM NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software The printer is in Ready mode but nothing prints Print a Configuration page from the control panel of the printer and verify the printer functionality Verify that all of the cables are properly seated and within specifications This includes the USB network and power cables Try a new cable 76 Chapter 7 Problem solving ENWW Common Macintosh problems Table 7 4 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility Cause Solution The software might not have been installed or was installed incorrectly Make sure that the PM and PE plug ins are in the following hard drive folder Library Printers hp laserjet lt product name If necessary reinstall the software See the Getting Started Guide The device name IP address or Rendezvous or Bonjour host name does not appear in the printer list in the Print Center or Printer Setup Utility
18. from front to back to distribute the toner evenly inside the cartridge 40 Chapter 6 Managing and maintenance ENWW Insert the print cartridge in the device and close the print cartridge door 5 If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold A CAUTION water Hot water sets toner into the fabric NOTE When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner To redistribute the toner remove the cartridge from the device and gently rock it from front to back 41 Replace the print cartridge ENWW Printer information pages Demo page The Demo page contains examples of text and graphics To print the Demo page select it from the Print Information Pages drop down on the Services tab in Printer Preferences Configuration page The Configuration page lists current settings and properties of the device It also contains a status log report To print a configuration page do one of the following e Press the Go button when the device Ready light is on and no other jobs are printing HP LaserJet P1500 Series only e Selectit from the Print Information Pages drop down on the Services tab in Printer Preferences Supplies Status page You can print the Supplies Status page by selecting it from the Print Information Pages drop down on the Services tab in Printer P
19. is not printing Economical printing e N up printing printing more than one page on a sheet and Printing on Both Sides features save paper See Printing on both sides of the paper manual two sided printing on page 32 Archive printing e When printing pages that are to be stored long term this option sets the device to a mode that reduces toner smearing and dusting e Select Archive as the paper type Supplies e A Supplies Status page with print cartridge gauges that estimate remaining supply level Not available for non HP supplies e X Authentication for original HP print cartridges e Easy ordering for replacement supplies Accessibility e Online user guide compatible with text screen readers e X All doors and covers can be opened with one hand Security e Kensington lock receptacle on back of device ENWW Product features 3 Identify product parts HP LaserJet P1000 Series Figure 1 1 HP LaserJet P1000 Series front view HP LaserJet P1006 P1009 shown 1 Output bin 2 Foldable Output Tray Extension 3 Priority feed slot 4 Foldable Main Input tray 5 Short Media Extender HP LaserJet P1002 P1003 P1004 P1005 only 6 Power button 7 Cartridge door lift tab 8 Control panel HP LaserJet P1006 P1009 control panel shown Figure 1 2 HP LaserJet P1000 Series back view HP LaserJet P1006 P1009 shown 1 USB Port 4 Chapter 1 Product information ENWW
20. memory or print spooler delete the job there Click Start Settings and Printers or Printers and Faxes Double click the printer icon to open the window select your print job and click Delete or Cancel If the status lights on the control panel continue to blink after you cancel a print job the computer is still sending the job to the device Either delete the job from the print queue or wait until the computer finishes sending data The device will return to the Ready state Canceling a print job 37 38 Chapter 5 Print tasks ENWW 6 Managing and maintenance ENWW Replace the print cartridge Printer information pages Embedded Web server HP LaserJet P1500 network models only Manage supplies Clean the device Change the pickup roller Clean the pickup roller Change the printer separation pad EconoMode 39 Replace the print cartridge 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box To prevent damage to the print cartridge minimize its exposure to direct light by covering it with a sheet of paper 2 Remove the new print cartridge from the packaging A CAUTION To prevent damage to the print cartridge hold the print cartridge at each end 3 Pull the tab until all the tape is removed from the cartridge Put the tab in the print cartridge box to return for recycling 4 Gently rock the toner cartridge
21. on and no other jobs are printing HP LaserJet P1500 Series only Select it from the Print Information Pages drop down on the Services tab in Printer Preferences 60 Chapter7 Problem solving ENWW Yes If the configuration page printed go to Step 4 Is the print quality acceptable on page 61 No If no paper came out see Media problem solving on page 73 If you are unable to resolve the problem Contact HP support on page 62 Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 Is the device communicating with the computer on page 61 No If the print quality is poor see Improve print quality on page 69 Verify that the print settings are correct for the media you are using See Supported paper and other media on page 21 for information on adjusting the settings for various types of media If you are unable to resolve the problem Contact HP support on page 62 Step 5 Is the device communicating with the computer Try printing a document from a software application Yes Ifthe document prints go to Step 6 Does the printed page look like you expected on page 61 No If the document does not print see Printer software problems on page 76 If you are using a Macintosh computer see Common Macintosh problems on page 77 If you are unable to resolve the problem Contact HP support on page 62 Step 6 Does the printed page lo
22. operating systems See the printer Properties driver online Help for information about availability of features for that driver 28 Chapter5 Print tasks ENWW Load media A CAUTION If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Clearing jams on page 66 for more information Priority feed slot HP LaserJet P1006 P1009 P1500 Series only The priority feed slot holds up to ten sheets of media or one envelope one transparency or one sheet of labels or cardstock Load media with the top forward and the side to be printed on facing up To prevent jams and skewing always adjust the side media guides before feeding the media Main input tray The main input tray of the HP LaserJet P1000 Series holds up to 150 pages of 75 g m 20 Ib paper or fewer pages of heavier media a 15 mm 0 6 inches stack height or less The main input tray of the HP LaserJet P1500 Series holds 250 pages of 75 g m 20 Ib paper or fewer pages of heavier media a 25 mm 0 9 inch stack height or less Load media with the top forward and the side to be printed on facing up To prevent jams and skewing always adjust the side and front media guides NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the entire stack This helps prevent multiple sheets of media from feeding through the device at one time reducing media jams Tray a
23. tab in the printer Properties or Preferences See Supported media sizes on page 23 Print Types and tray capacity The printer driver provides a number of print types that the device uses to adapt to various media E NOTE When using the CARDSTOCK ENVELOPE LABEL HEAVY BOND ARCHIVE A5 A6 B5 EXECUTIVE and ROUGH modes the device pauses between pages and the number of pages per minute decreases Table 5 1 Driver print types Type is Paper size HP LaserJet P1000 HP LaserJet P1500 Tray orientation Series main tray max Series main tray max load load Plain 75 to 104 g m 20to 27 150 sheets 250 sheets Top forward and side to Ib be printed on face up Letterhead ENWW Print on special media 31 Table 5 1 Driver print types continued Type is Paper size HP LaserJet P1000 HP LaserJet P1500 Tray orientation Series main tray max Series main tray max load load Color Preprinted Prepunched Recycled Archive Light 60 to 75 g m 16 to 20 150 sheets 250 sheets Side to be printed on Ib face up Heavy 90 to 105 g m 24to 28 Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on Ib stack height stack height face up Cardstock 135 to 176 g m 36 to Up to15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on 47 Ib stack height stack height face up Transparency 4 mil 0 1 inch Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on monochrome stack height stack height
24. the media is too moist or too a c rough Aa Cc N E e Ifthe whole page is light the print density adjustment is Aa Cc too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer Aa Cc Properties Toner specks e The media might not meet Hewlett Packard s media AQ BbCc specifications for example the media is too moist or too di dese rough AABbGc e The device might need to be cleaned See Clean the AaBRCc device on page 47 AaBbCc AGBDGC Dropouts e Asingle sheet of media might be defective Try reprinting AabBbCc the job AO RbCc e The media moisture content is uneven or the media has moist spots on its surface Try printing with new media AaBbCc e The media lot is bad The manufacturing processes can Ac BDCc cause some areas to reject toner Try a different type or NN brand of media AaBbCc e The print cartridge might be defective ENWW Improve print quality 69 Vertical lines The photosensitive drum inside the print cartridge has probably BoCa been scratched Install a new HP print cartridge See Replace the print cartridge on page 40 BoCa BbCG BoCa BoCa gt gt gt 22 gt Gray background e X Make sure that tray 1 is in place Aa BbCc e Decrease the print density setting through the embedded Aa BbCc Web server This decreases the amount of background shading AaBbCc AQ BbCc e C
25. the printcartridge area ennt ee Keen aa ea aan eo o 47 Clean the device paper path euouumumssuss ana nan nananana a ana anna nanna nananana naan a anna aaaean 49 Change the pickup roller c ccccccceceeeeeeeeeeeceeeeae cence ee eeeeee nananana aan aa ana naa Kaanaan naan nannaa Kana nana nen 50 Cleanthe pickup roler iiiv iusstam tumassa satamaa ette DET renta ete e oe ER ARENIS EY AKIKI EN UA TUKKU RR EVER PE ERE TS TNT 53 Change the printer separation pad ssssssssssssssseeeeeemee naan aa aa naa n nana kanaa naa en nnns 54 eene qe EE 57 Problem solving Checklisten rtt se e ER Ee PORE HE ba au ege ha dn dx Sea Paten cs 60 Step 1 Is the device set up correctly eeeessssssssssssssseeeeememennnn 60 Step 2 Is the Ready light on sssssssssssssseene eene nennen nnns 60 Step 3 Can you print a configuration page sssssssssseee emen 60 Step 4 Is the print quality acceptable sssssssssseeememe 61 Step 5 Is the device communicating with the computer ssssssssssseee 61 Step 6 Does the printed page look like you expected ssssssssssss 61 Contact HP support eee eee 62 Senice elme a c NE 63 B IN uers aAA E AOAN EAE AN 66 Typical media jam locations 2 0 00 cece cere eee e naa a a kaan a ak naan enne eren 66 Removing a jammed page
26. turn on the power to the device 4 Print a Network Configuration page See Configuration page on page 42 ENWW On the Network Configuration page see if a non zero IP address is assigned to the device If the Network Configuration page does not have a valid non zero IP address reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time After the Attention Ready and Go lights finish cycling the device returns to a Ready state and the reset is complete Two minutes after the device reaches the Ready state print another Network Configuration page and check to see if a valid IP address is assigned to the device If the IP address is still zeros contact HP support See HP Customer Care on page 88 Network setup problem solving 79 80 Chapter 7 Problem solving ENWW A Accessories and consumables e Order supplies and accessories ENWW 81 Order supplies and accessories You can increase the device capabilities with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet P1000 and P1500 Series to ensure optimum performance These devices feature Smart Printing Supplies The Supplies Status page has information on the amount of toner remaining in the print cartridge and part numbers for ordering supplies and indicates whether the installed print cartridge is a genuine HP supply item Table A 1 Ordering informa
27. 0 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Or go to the HP Supportpack and Carepaq Services Web site at http www hpexpress services com 10467a ENWW HP Customer Care 89 Availability of support and service Around the world HP provides a variety of service and support options for purchase Availability of these programs will vary depending upon your location HP Care Pack Services and Service Agreements HP has various service and support options that meet a wide range of needs These options are not part of the standard warranty Support services vary by location For most products HP offers both in warranty and post warranty HP Care Pack Services and Service Agreements To identify service and support options for this device go to http www hpexpress services com 104672 and type the device model number In North America Service Agreement information can be obtained through HP Customer Care Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada In other countries regions please contact your country region specific HP Customer Care Center See the inbox flyer or go to http www hp com for the HP Customer Care telephone number in your country region 90 AppendixB Service and support ENWW Guidelines for repacking the device e Remove and keep any cables trays and optional accessories installed in the device e Remove and keep the print cartridge A CAUTION To prevent damage to the p
28. HP LaserJet P1000 and P1500 Series User Guide HP LaserJet P1000 and P1500 Series User Guide Copyright and License 2007 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and Services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CB410 90992 Edition 2 4 2009 Trademark Credits Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation PostScript is a registered trademark of Adobe Systems Incorporated Table of contents 1 Product information Product configurations 2 eram aper ie ere adapta Fade iria pe eb a pe pena ari lasek ron Exe dad 2 Product fedtull es ote ceterae det E eed ak ceca nae HM 3 Identify product docu 4 HP LaserJet P1000 Series aide eise edidere teen n a Maa N deut aga ta o Ea asi E ea 4 HP LaserJet P 1500 Serles dte te ec ce Lote er P e t t dd dde 5 2 Control panel HP EaserJet P 1000 Series eoi acra eee edere NENT a A eee gh VEREEN SAN
29. Jet P1500 Series control panel contains four lights and two buttons amp NOTE See Status light patterns on page 63 for a description of what the light patterns mean Figure 2 2 HP LaserJet P1500 Series control panel HP LaserJet P1505n shown 1 Toner light When the print cartridge is low the Toner light illuminates When the print cartridge is out of the device the Toner light blinks 2 Attention light Indicates that the print cartridge door is open or other errors exist 3 Ready light When the device is ready to print the Ready light is on When the device is processing data the Ready light blinks 4 Go light Blinks to indicate that there is a continuable error or a manual feed job is ready to continue 5 Go button To print a configuration page press the Go button when the Ready light is on When the Go light is flashing press the Go button to continue the print job 6 Cancel button To cancel the print job that is currently printing press the Cancel button ENWW HP LaserJet P1500 Series 9 10 Chapter 2 Control panel ENWW 3 Product software For proper device setup and access to the full range of device features full installation of the provided software is required Following sections describe the software that is provided with your product e Supported operating systems e Supported network systems HP LaserJet P1500 network models only e Device connections e Sof
30. UTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Limited warranty for print cartridges and image drums 87 HP Customer Care Online services For 24 hour access to information by using a modem or Internet connection World Wide Web Updated HP product software product and support information and printer drivers in several languages can be obtained from http www hp com support ljp1000 or http www hp com support ljp1500 The site is in English Online troubleshooting tools HP Instant Support Professional Edition ISPE is a suite of Web based problem solving tools for desktop computing and printing products ISPE helps you quickly identify diagnose and resolve computing and printing problems The ISPE tools can be accessed from http instantsupport hp com Telephone support Hewlett Packard provides free telephone support during the warranty period When you call you will be connected to a responsive team that is waiting to help you For the telephone number for your country region see the flyer that came in the box with the product or visit http www hp com then click Contact HP Before calling HP have the following information ready product name and serial number date of purchase and description of the problem You can also find support on the Internet at http www hp com support ljp 1000 or http www hp com support ljp1500 Click the support amp drivers block Software utilities drivers and ele
31. all a new HP print cartridge See Replace the print cartridge on page 40 The internal parts might have toner on them If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages In your printer driver make sure the appropriate media type is selected If characters are improperly formed producing hollow images the media stock might be too slick Try a different media See Supported paper and other media on page 21 If characters are improperly formed producing a wavy effect the device might need service Print a configuration page If the characters are improperly formed contact an HP authorized dealer or service representative See Contact HP support on page 62 Improve print quality 71 Page skew e Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack e The input bin might be too full e Check the media type and quality Curl or wave e Check the media type and quality Both high temperature and humidity cause media to curl e The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray e The fuser temperature might be too high In your printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuse
32. alled incorrectly The PostScript Printer Description PPD file is corrupt Make sure that the printer PPD is in the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lang is the two letter language code for the language that you are using If necessary reinstall the software See the Getting Started Guide Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lang is the two letter language code for the language that you are using Reinstall the software See the Getting Started Guide The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable ENWW Common Macintosh problems 77 Table 7 4 Problems with Mac OS X continued A print job was not sent to the device that you wanted Cause Solution The print queue might be stopped Restart the print queue Open print monitor and select Start Jobs The wrong device name or IP address is being used Another device Print a configuration page to check the device name IP address or with the same or similar name IP address or Rend
33. and support ENWW Limited warranty for print cartridges and image drums ENWW This HP Print Cartridge is warranted to be free from defects in materials and workmanship This warranty does not apply to print cartridges that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STAT
34. artridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle 102 Appendix D Regulatory information ENWW Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 Ibs 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Usea single pre paid shipping label Single returns Shipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are ret
35. cations ENWW D Regulatory information ENWW FCC compliance Declaration of Conformity statements for HP LaserJet P1000 Series Declaration of Conformity statements for HP LaserJet P1500 Series Regulatory statements Environmental product stewardship program 95 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If itis not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician amp NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard co
36. ce CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper ENWW Clean the device 47 O d L SS Od A je K Replace the print cartridge and close the print cartridge door ENWW With a dry lint free cloth wipe any residue from the paper path area and the print cartridge cavity 2 3 48 Chapter6 Managing and maintenance 4 Plug the power cord into the device Clean the device paper path If you are experiencing toner specks or dots on the printouts clean the paper path This process uses a transparency to remove dust and toner from the paper path Do not use bond or rough paper AaBbGc AoBbCc AaBbCc AGBDCC NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 70 to 90 g m 18 to 24 Ib that has a smooth surface 1 Make sure that the device is idle and the Ready light is on 2 Load the media in the input tray 3 Print a cleaning page Access the printer Properties or Printing Preferences in Windows 2000 and XP dh E NOTE The cleaning process takes approximately 2 minutes The cleaning page will stop periodically during the cleaning process Do not turn the device off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the device ENWW Clean the device 49 Change t
37. ceecaeeeeeeeeeeeeee eee aa ener rn rrer nnns essen nsns sss Kaan nenne 76 Common Macintosh Problems 2 nne cette Reden Cn e E AX LIRE UA ANK URN VAN RR RATE NANUN A AR nx 7T Network setup problem solving 2 c eeceecceeceeeeeeeeeeeeeeeeeceaaaaecaeeeeeeeeeeeeeeseeseneaeaaaeaaeeeeeeeeeeeeneeeeeees 79 Appendix A Accessories and consumables Order supplies and accessories cccceccccceccececaeseseseeeeeeeeeeceeeeeeeeeseseseseesseeseceeeeeseeeeeeeesaeseaeaeseseesseeees 82 Appendix B Service and support Hewlett Packard limited warranty statement sssssssssssssseeen memes 84 Customer self repair warranty service sssssssssssssesseee enne nennen nennen nennen enne 85 Hewlett Packard software license agreement ssssssssseeee enne nee 86 Limited warranty for print cartridges and image drums sess em 87 HP Customer Care T 88 Availability of support and service ssssssssssssssseeeeeee eere em emen nnne nennen nennen 90 HP Care Pack Services and Service Agreements sssssseeee 90 Guidelines for repacking the device ssssssssee eene eene nnnm nennen nnns 91 Appendix C Device specifications Appendix D Regulatory information vi FOC COMPpPIANCC ccce K RROIKKI N K KIKEN N escetesehd KUKN NKN NARAN KONNAN K JSN ea aaia Eaa 96 Declaration of
38. ctronic information Go to http www hp com support ljp1000 or http www hp com support ljp1500 The sites are in English but printer drivers can be downloaded in several languages For information over the telephone see the flyer that came in the box with the device HP direct ordering for accessories or supplies Order supplies from the following Web sites North America https www hp com post embed ordersupplies na Latin America https www hp com post embed ordersupplies la Europe and Middle East https www hp com post embed ordersupplies emea Asia Pacific countries regions https www hp com post embed ordersupplies ap Order accessories from http www hp com and click Supplies amp Accessories For more information see Order supplies and accessories on page 82 To order supplies or accessories over the telephone call the following numbers United States 1 800 538 8787 Canada 1 800 387 3154 To find the telephone numbers for other countries regions see the flyer that came in the box with the device HP service information 88 AppendixB Service and support ENWW For service for your HP product in other countries regions call the HP Customer Support telephone number for your country region See the flyer that came in the box with the device HP service agreements Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Out of Warranty Service 1 800 633 3600 Extended Service Call 1 80
39. d USB 2 0 port On board HP LaserJet P1006 P1009 only networking HP LaserJet P1500 network models only e First Page Out lt 8 seconds e Speed 22 A4 pages per minute ppm 17 Letter size ppm e Tray 10 sheet priority feed slot and a 150 sheet universal tray e Connectivity Hi Speed USB 2 0 port 2 Chapter 1 Product information ENWW Product features Benefit Supporting features Excellent print quality e HP print cartridges e True 600 by 600 dots per inch dpi text and graphics e Adjustable settings to optimize print quality Ease of use e The print cartridge is easy to install e Convenient access to the print cartridge and to the paper path through the cartridge door e A Adjust paper tray with one hand Flexible paper handling e Main tray for letterhead envelopes labels transparencies custom sized media postcards and heavy paper o Priority feed slot for letterhead envelopes labels transparencies custom sized media postcards and heavy paper e A 125 sheet top output bin e Print on Both Sides manually See Printing on both sides of the paper manual two sided printing on page 32 Interface connections e Hi Speed 2 0 USB port e Built in internal print server for connecting to a 10 100Base T network HP LaserJet P1500 network models only Energy savings e The device automatically conserves electricity by substantially reducing power consumption when it
40. djustment for short media HP LaserJet P1002 P1003 P1004 P1005 only If you are printing on media shorter than 185 mm 7 28 in use the Short Media Extender to adjust your input tray 1 Remove the Short Media Extender tool from the storage slot on the left side of the media input area ENWW Load media 29 2 Attach the tool to the adjustable media guide 3 Insert the media into the device until it stops and then slide the adjustable media guide with the tool attached to support the media 4 When finished printing with short media remove the Short Media Extender tool and place it back in the storage slot 30 Chapter 5 Print tasks ENWW Print on special media Only use media that is recommended for laser printers See Supported media sizes on page 23 amp NOTE On the HP LaserJet P1006 P1009 P1500 Series use the priority feed slot for printing one envelope or other special media Use the main input tray for printing multiple envelopes or other special media 1 Before loading the media slide the media guides outward to slightly wider than the media 2 Place the media in the tray and adjust the media guides to the correct width Change print driver to match your media size and type When you change the size and type settings to match your media the device adjusts to optimize your print output You can change the paper size or type settings on the Paper Quality
41. e paper over The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over Jamming damage to device The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges The paper varies from side to side The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or itis embossed or from a faulty paper lot Use high quality paper that is made for laser printers Turn the paper over Try another kind of paper between 100 and 250 Sheffield 496 to 696 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The device does not pull media from the media input tray The device mig
42. e to change a particular print setting use the method that has the highest priority Additional Windows driver types HP LaserJet P1500 network models The HP LaserJet P1500 network models also feature an available PCL 5e printer driver Use the Microsoft Add Printer feature to install the driver Install the Windows printer software To install printer software for Windows Server 2003 print driver only Windows 98SE and Me driver only See the operating system documentation for instructions on installing a printer driver 16 Chapter 3 Product software ENWW To install printer software for Windows 2000 and XP Insert the software CD that came with the device into the computer CD ROM drive Follow the onscreen installation instructions to install the printer software E NOTE Ifthe Welcome screen does not open click Start on the Windows taskbar click Run type Z setup where Z is your CD drive letter and click OK Change printer driver settings for Windows To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed 1 Onthe File menu in the software 1 Click Start click Settings and then 1 Click Start click Settings and then program click Print click Printers Windows 2000 or click Printers Windows 2000 or Printers and Faxes Windows XP Printers and Faxes Windows XP 2 Select the driver a
43. ecryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer Software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved 86 AppendixB Service
44. erstand media use The product can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the device requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before you purchase a large quantity of media test the media and make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide The guidelines can be downloaded from http www hp com support ljpaperguide or see HP Customer Care on page 88 for more information about ordering the guidelines A CAUTION Using media that does not meet Hewlett Packard s specifications might cause problems for the device requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements 22 Chapter4 Supported paper and other media ENWW Supported media sizes ENWW Your product supports a number
45. es labels photo or glossy paper designed for inkjet printers or other low temperature printers Use only media that is specified for use with HP LaserJet printers Do not use paper that is embossed or coated and is not designed to withstand the fuser temperature Do not use letterhead paper that was created by using low temperature dyes or thermography Preprinted forms or letterhead must use inks that are designed to withstand the fuser temperature Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to the fuser temperature To order HP LaserJet printing supplies go to http www hp com go ljsupplies in the U S or to http www hp com ghp buyonline html worldwide Media to avoid Using media that is outside the device specifications causes a decrease in print quality and an increase in jams Do not use paper that is too rough Use paper that is tested at less than 250 Sheffield smoothness Do not use paper that contains cutouts or perforations other than standard three hole punched paper Do not use multipart or multipage forms To ensure even toner coverage do not use paper that includes a watermark if you are printing solid patterns 24 Chapter4 Supported paper and other media ENWW Special media for printing This device supports printing on special media Envelopes e Store envelopes flat e Envelopes should not be wrinkled nicked stuck together or o
46. ess or hostname of the device in the address field of a supported Web browser To find the IP address print a Configuration page at the device by pressing the Go button when the Ready light is on and no other jobs are printing Ef NOTE The HP LaserJet P1500 network models only support IPv6 For more information go to http www hp com support ljp1500 4 TIP After you open the URL bookmark it so that you can return to it quickly in the future The embedded Web server has three tabs that contain settings and information about the device the Information tab the Settings tab and the Networking tab ENWW Embedded Web server HP LaserJet P1500 network models only 43 Information tab The Information pages group consists of the following pages e Device Status displays the status of the device and HP supplies e Device Configuration shows the information found on the Configuration page e Supplies Status shows the status of HP supplies and provides supplies part numbers To order new supplies click Order Supplies in the upper right part of the window e Network Summary shows the information found on the Network Summary page Settings tab Use this tab to configure the device from your computer If this device is networked always consult with the device administrator before changing settings on this tab The Settings tab contains the Printing page where you can view and change the default print job settings and PCL 5e settings
47. evice from the wall outlet 2 Remove paper and close main input tray Set device on its front 3 At the bottom of the device unscrew the two screws holding the separation pad in place 54 Chapter 6 Managing and maintenance ENWW 4 Remove the separation pad ENWW Change the printer separation pad 55 6 Plug the device into the wall outlet and turn on the device 56 Chapter 6 Managing and maintenance ENWW EconoMode With EconoMode the device uses less toner per page Selecting this option can extend the life of the print cartridge and reduce your cost per page However it also reduces print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you must install a new print cartridge even if toner remains in the cartridge 1 Touse EconoMode open the printer Properties or Printing Preferences in Windows 2000 and XP 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the EconoMode check box E amp NOTE Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for
48. ezvous or Bonjour Rendezvous or Bonjour host name Verify that the name IP address host name might have received your print job or Rendezvous or Bonjour host name on the configuration page matches the device name IP address or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB printers is not When adding a third party USB card you might need the Apple USB installed Adapter Card Support software The most current version of this software is available from the Apple Web site When connected with a USB cable the device does not appear in the Print Center or Printer Setup Utility after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component e Check that your Macintosh supports USB e Verify that your Macintosh operating system is Mac OS X V10 2 or later e Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting e Check that the device is turned on e Verify that the USB cable is connected correctly e Check that you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e
49. face up transparencies Envelope Envelope sizes 10 Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Face up short edge DL C5 B5 Monarch stack height stack height leading flap on left side Label Standard HP LaserJet Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on labels stack height stack height face up Bond 75 to 104 g m 20to 27 Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on Ib stack height stack height face up Rough 75 to 104 g m 20to 27 Upto 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on Ib stack height stack height face up Vellum 60 to 120 g m 16to 32 Up to 15 mm 0 6 inch Up to 25 m 0 9 inch Side to be printed on Ib stack height stack height face up Printing on both sides of the paper manual two sided printing To print on both sides of the paper manual two sided printing you must run the paper through the device twice 32 Chapter5 Print tasks ENWW amp NOTE Manual two sided printing can cause the device to become dirty reducing print quality See Clean the device on page 47 for instructions if the device becomes dirty 1 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer preferences driver on page 16 for instructions 2 On the Finishing tab select Print On Both Sides Manually Select the appropriate binding option and click OK 3 Print the document NOTE Notall printer feat
50. he pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the device regularly mispicks no media feeds through you might need to change or clean the pickup roller See Clean the pickup roller on page 53 to order a new pickup roller A CAUTION Failure to complete this procedure might damage the device 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 2 50 Chapter 6 Managing and maintenance ENWW 3 Release the small white tabs on each side of the pickup roller and rotate the pickup roller toward the front SUAVE 5 Position the new pickup roller in the slot The circular and rectangular slots on each side prevents you from installing the roller incorrectly 6 Rotate the top of the new pickup roller away from you until both sides snap into place 20 K TAA ENWW Change the pickup roller 51 Insert the print cartridge in the device and close the print cartridge door T ENWW 52 Chapter 6 Managing and maintenance Clean the pickup roller If you want to clean the pickup roller before deciding to replace it follow these instructions 1 Unplug the power cord from the device and
51. he used supply in the box in which the new supply arrived e Complete the enclosed return label e Sendthe used supply to HP for recycling For complete information see the recycling guide included with each new HP supply item See Return and recycling instructions on page 103 for more information about HP s recycling program Redistribute toner If faded or light areas appear on the printed page you might be able to temporarily improve print quality by redistributing the toner 1 Remove the print cartridge from the printer 2 To redistribute the toner gently rock the print cartridge from front to back A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsertthe print cartridge into the printer and close the print cartridge door If the print is still light or unacceptable install a new print cartridge HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured When they are not HP products HP cannot influence the product design or quality Service or repair required as a result of using a non HP supply is not covered under the device warranty Reset the device for non HP supplies When a non HP print cartridge is installed a message appears on your PC To print press OK the first time this non HP supply is installed A CAUTION Because the statu
52. heck the device environment Very dry low humidity AaBbCc conditions can increase the amount of background shading e Change the media to a lighter basis weight e Install a new HP print cartridge See Replace the print cartridge on page 40 Toner smear e lftoner smears appear on the leading edge of the media the media guides might be dirty Wipe the media guides with a dry lint free cloth e Check the media type and quality e Try installing a new HP print cartridge See Replace the print cartridge on page 40 e The fuser temperature might be too low In your printer driver make sure the appropriate media type is selected 70 Chapter7 Problem solving ENWW Loose toner Vertical repetitive defects Misformed characters ENWW AaB5EXCc KABoOCcC AaBbCc AaBbCc AaBbCc AaBbC AaBbCc AaBboC AaBbCc AaBbC ABLCC ABRCC AGBP ABLCC AGBP AGBP Clean the inside of the device See Clean the device on page 47 Check the media type and quality See Supported paper and other media on page 21 Try installing a new HP print cartridge See Replace the print cartridge on page 40 In your printer driver make sure the appropriate media type is selected Plug the device directly into an AC outlet instead of into a power strip or surge protector The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page inst
53. ht be in manual feed mode Verify that the device is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP Customer Care See Contact HP support on page 62or the support flyer that came in the box The paper length adjustment control in main tray is set at a length that is greater than the media size Adjust the paper length adjustment control to the correct length Media problem solving 73 Printed page is different from what appeared on screen Garbled incorrect or incomplete text The wrong printer driver might have been selected when the software was installed Make sure that the correct printer driver is selected in the printer Properties If a specific file prints garbled text a problem might exist with that specific file If a specific application prints garbled text a problem might exist with that application Make sure that the appropriate printer driver is selected A problem might exist with your software application Try printing from another software application The USB cable might be loose or defective o Disconnect the cable and reconnect it at both ends o Try printing a job that you know works o If possible attach the cable and device to another computer and try printing a job that you know works o Try using a new USB 2 0 cable that is 3 m 10 ft or less in length o Turn off the device and the computer Remove the USB cable and i
54. id using raised or embossed letterhead e Use only non flammable inks that do not damage the print rollers Heavy paper e Do not use paper that is heavier than the recommended media specification for this device 26 Chapter4 Supported paper and other media ENWW 5 Print tasks e Print quality settings e Load media e Printon special media e Canceling a print job ENWW 27 Print quality settings Print quality settings affect print resolution and toner usage Use the following procedure to change print quality settings 1 Open the printer Properties or Printing Preferences in Windows 2000 and XP See Printer preferences driver on page 16 for instructions 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab in some Mac drivers select the print quality setting you want to use The following options are available e FastRes 600 HP LaserJet P1000 Series only This setting provides 600 dpi effective output quality e 600 dpi HP LaserJet P1500 Series only This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text e FastRes 1200 This setting provides 1200 dpi effective output quality e EconoMode Text is printed using less toner This setting is useful when you are printing drafts You can turn on this option independently of other print quality settings E NOTE Not all printer features are available in all drivers or
55. ilable data press the Go button HP LaserJet This state occurs in the P1500 Series only following circumstances AO Q If the recovery is successful e Manual feed the device continues to the Processing Data state and e General continuable completes the job error If the recovery is unsuccessful the device continues to the Continuable Error state Try removing any media from the media path and cycling the device power Attention Close the print cartridge door remove the paper jam install HP LaserJet P1000 the cartridge or add paper Series e Print cartridge door is open e Paperjam e No cartridge installed e Paper out HP LaserJet P1500 Series e Print cartridge door is open e Paper jam e Paper out Fatal Error e Turn off the device wait 10 seconds and turn on The device has encountered a the device non recoverable error e Ifyou cannot resolve the problem see HP Customer Care on page 88 64 Chapter 7 Problem solving ENWW ENWW Table 7 2 Control panel light messages continued HP LaserJet P1000 Series HP LaserJet P1500 Series State of the device Action light status light status Toner Low Order a new print cartridge and have it ready See Order The Go Ready and Attention supplies and accessories lights act independently of the on page 82 Toner Low state HP LaserJet P1500 Series only Toner Missing Reinsert the print cartridge
56. in the device The print cartridge has been removed from the device HP LaserJet P1500 Series only Status light patterns 65 Clearing jams Occasionally media becomes jammed during a print job You are notified through the control panel lights The following are some of the causes of jams e Theinputtrays are loaded incorrectly or are too full amp NOTE When you add new media always remove all of the media from the input tray and straighten the entire stack This helps prevent multiple feeds and reduces media jams e The media does not meet HP specifications e The device might need to be cleaned to remove paper dust and other particles from the paper path Loose toner might remain in the device after a media jam This toner clears up after a few sheets print A CAUTION If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Typical media jam locations e Print cartridge area See Removing a jammed page on page 66 e Inputtray areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page on page 66 e Output path If the page is sticking out of the output bin see Removing a jammed page on page 66 E NOTE Loose toner might remain in the device after a media jam This toner clears up after a few sheets are p
57. m ie ento te teini K d er nd eder re aded coer cane KENK ANNA AK EYE KN A KN UMAKA 26 5 Print tasks Print quality Settlrigs ceret eiui rear tr cere eee van K eae e kaan ene kalle kaa Een 28 IKo ONT 29 Priority feed slot HP LaserJet P1006 P1009 P1500 Series only 29 Main put TAY E 29 Tray adjustment for short media HP LaserJet P1002 P1003 P1004 P1005 only 29 Print on special media scsi aana na nannaa nannaa aa Kaa aan aa na nananana a naan nannaa n ana 31 Change print driver to match your media size and type coosuoosssssssse iina ennnen 31 Print Types and tray Capacity uuuuuuussssssee mann naan aan etre tees eee naan ana a n nannaa aa nennen 31 Printing on both sides of the paper manual two sided printing sssessss 32 Printing multiple pages on a single sheet of paper N up printing sseesssss 34 Printing booklets rer t eid ee Eee dts acer dp MR da e a Ra tegi vo 34 Printing BUT IE c E ee atead eet enneads Kevyen aaah ne ansaan ape amen 35 Printing mirror images occorse eee eee a naan eee naa aa na naa aa an naa nene nennen nennen 36 Canceling a Genio 37 6 Managing and maintenance Replace the print cartridge 2 2 0 2 ccccccceceeceeeeeeeeeeeeeeeeaaeeaeeaeeeeeeeeeeee tessa caaaeasaeeaaaeaeeaeceeseeeeeeeeeeesseeeeeee 40 Printe
58. marks You can access the printer preferences in the following ways e Through the software application that you are using to print This only changes the settings for the current software application e Through the Windows operating system This changes the default settings for all future print jobs amp NOTE Because many software applications use a different method of accessing the printer properties the following section describes the most common methods used in Windows 98 SE Me 2000 and Windows XP Printer properties online Help The printer properties online Help also called the driver Help includes specific information about the functions in the printer properties This online Help guides you through the process of changing your printer default settings For some drivers online Help provides context sensitive help that describes the options for the driver feature you are currently using To access the printer properties online Help 1 From the software application click File and then click Print 2 Click Properties and then click Help Print setting priorities There are two ways to change print settings for this device in the software application or in the printer driver Changes made in the software application override settings changed in the printer driver Within a software application changes made in the Page Setup dialog box override changes made in the Print dialog box If more than one method is availabl
59. mation pages Configuration page 42 Demo page 42 Supplies Status page 42 Information tab embedded Web Server 44 input tray loading media 29 loading priority feed slot 29 Index 105 input trays features 3 interface ports types included 3 IP address 77 J jams clearing 66 L labels specifications 25 letterhead printing 26 license software 86 life expectancies supplies 45 light patterns 63 loading media 150 sheet input tray 29 priority feed slot 29 M Macintosh driver accessing 18 driver installing 18 driver problem solving 77 problems solving 77 software 18 USB card troubleshooting 78 mailing labels specifications 25 main input tray loading 29 maintenance agreements 90 replacing print cartridges 45 manual two sided printing 32 material restrictions 103 Material Safety Data Sheet MSDS 104 media clearing jams 66 envelopes 25 labels 25 letterhead 26 loading 29 transparencies 25 types that may damage the device 24 types to avoid 24 media path cleaning 49 106 Index mercury free product 103 missing graphics 74 text 74 multiple pages printing on a single sheet of paper 34 N N up printing 34 network connections 14 Networking tab embedded Web server 44 non HP print cartridges 46 O online customer support 88 online help printer properties 16 operating systems supported 12 ordering supplies and accessories 82 output bin features 3 overhead transparencies specifications 25
60. n Windows 2000 and XP 2 Onthe Effects tab select the watermark you want to use Ef NOTE Notall printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Print the document Printing mirror images When printing a mirror image the text and pictures are reversed so that they will be correct when viewed in a mirror or transferred to a printing plate 1 From your software application access the printer Properties or Printing Preferences in Windows 2000 and XP 2 Onthe Paper Quality tab select the Mirror Printing check box AIh E NOTE Notall printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Print the document 36 Chapter 5 Print tasks ENWW Canceling a print job ENWW You can cancel a print job from a software application or a print queue To stop the device immediately remove the remaining paper from the device After the device stops use one of the following options e Device control panel HP LaserJet P1006 P1009 P1500 Series only Press Cancel e Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer
61. n annan 103 United States and Puerto Rico suouususssaaa saana ana na n nananana aa a nana aanaean 103 Multiple returns two to eight cartridges seseesssss 103 Single returms uie Rt o B OR a dus 103 Seen t RETE 103 Non US returns sssssssssssssssssesssee eene nre er nnne aa a a ana nnn 103 xu 103 Material reStriGthOns acu eee cet con he dr d Rv axe Ra d qu Rede xa ege ut 103 Disposal of waste equipment by users in private households in the European Union 104 Material Safety Data Sheet MSDS ssssssssssseee eene 104 Formore InformatlOn uou Rete esit dn petuo dues RC a ns aee dete RM ARM e n De RR ASAN 104 seat E at TURAE VERETE XT NEFAS CE RARE TON NKATOHELNNKNVTN SIT NKU NTUN PE caa TR RE LEY RARE AE CEE ERE ERE EORR RR REL ERE EL ZUR ERR EE RECTUS E OUT ORE 105 vii viii ENWW 1 Product information e Product configurations e Product features e ldentify product parts ENWW Product configurations HP LaserJet P1000 Series HP LaserJet P1500 Series e First Page Out 8 seconds e Speed 14 A4 pages per minute ppm 15 Letter size ppm e Tray 150 sheet universal tray First Page Out 6 seconds Speed 22 A4 pages per minute ppm 23 Letter size ppm Trays 10 sheet priority feed slot and a 250 sheet universal tray e Connectivity Hi Speed USB 2 0 port e Connectivity Hi Spee
62. nal steps To include page borders select the check box To specify the order of pages printed on the sheet select the order from the drop down menu 4 Print the document Printing booklets You can print booklets on letter or A4 paper 1 Load the paper in the main input tray 2 Access the printer Properties or Printing Preferences in Windows 2000 and XP 3 OntheFinishing tab select the option to Print On Both Sides Manually Select the appropriate binding option and click OK Print the document amp NOTE Notall printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 34 Chapter 5 Print tasks ENWW 4 Afterside one has printed without changing the orientation remove the paper stack from the output bin Do not discard blank sheets Maintaining the same orientation insert the paper stack into the priority feed tray or the main tray printed side down 5 Print side two 6 Fold and staple the pages Printing watermarks Use the watermark option to print text underneath in the background of an existing document For example you might want to have large gray letters spelling out Draft or Confidential across the first page or all of the pages of a document ENWW Print on special media 35 1 From your software application access the printer Properties or Printing Preferences i
63. nd then click Professional and Server 2003 or Professional and Server 2003 or Properties or Preferences Printers and Other Hardware Printers and Other Hardware Devices Windows XP Home Devices Windows XP Home The steps can vary this procedure is most common For Windows Vista click Start click For Windows Vista click Start click Control Panel and then click Control Panel and then click Printer Printer 2 Right click the driver icon and then 2 Right click the driver icon and then select Printing Preferences select Properties 3 Click the Device Settings tab Embedded Web server HP LaserJet P1500 network models only You can use the embedded Web server to configure the device view status information and obtain problem solving information See Embedded Web server HP LaserJet P1500 network models only on page 43 for more information ENWW Software for Windows 17 Software for Macintosh Macintosh printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the device Install the Macintosh printer driver This section explains how to install the printing system software for Macintosh OS X V10 2 8 V10 3 9 and V10 4 3 Insert the software CD into the CD ROM drive and run the installer Double click the CD icon on the desktop Double click the Installer icon Follow the instructions on the compute
64. nspect both ends of the cable for damage Reconnect the cable making sure that the connections are tight Make sure that the device is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the USB port on the computer and the device These devices can sometimes interfere with communication between the computer and the device Restart the device and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end ofthe cartridge until the entire length of the tape is removed Reinstall the print cartridge See Replace the print cartridge on page 40 for instructions To check the device print a configuration page See Configuration page on page 42 for instructions on how to print a configuration page The graphic settings in the printer Properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer Properties Clean the device particularly the contacts between the print cartridge and the power supply Page format is different than on another HP LaserJet printer If you used an older or different HP LaserJet printer driver printer software to create the document or if the printer Properties settings in the software are different the page fo
65. of paper sizes and adapt to various media You can change the paper size on the Paper tab in the printer driver or in the embedded Web server HP LaserJet P1500 network models only Size is Dimensions Letter default in US Canada Mexico and Latin America 216 x 279 mm 8 5 x 11 inches Legal 216 x 1194 mm 8 5 x 14 inches Executive 184 x 267 mm 7 24 x 10 51 inches A4 worldwide default outside of U S Canada Mexico and Latin America 210 x 297 mm 8 27 x 11 69 inches A5 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches Envelope 10 105 x 241 mm 4 13 x 9 49 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 93 x 9 84 inches Envelope B5 176 x 250 mm 6 93 x 9 84 inches Envelope Monarch 98 x 191 mm 3 86 x 7 52 inches 16K 197 x 273 mm 7 75 x 10 75 inches 195 x 270 mm 7 68 x 10 63 inches 184 x 260 mm 7 24 x 10 24 inches 8 5 x 13 216 x 330 mm 8 5 x 13 inches B5 ISO 176 x 250 mm 6 93 x 9 84 inches Post Card 100 x 148 mm 3 94 x 5 83 inches Double Post Card 148 x 200 mm 5 83 x 7 87 inches Supported media sizes 23 Select print media Consider these factors when choosing print media Media that can damage the device Do not use media that can damage the device Do not use media with staples attached Do not use transparenci
66. ok like you expected Yes The problem should be resolved If it is not resolved Printed page is different from what appeared on screen on page 74 No If you are unable to resolve the problem Contact HP support on page 62 ENWW Problem solving checklist 61 Contact HP support e Inthe United States see http www hp com support ljp1000 for the HP LaserJet P1000 Series or http www hp com support ljp1500 for the HP LaserJet P1500 Series e Inother locations see http www hp com 62 Chapter7 Problem solving ENWW Status light patterns Table 7 1 Status light legend O Symbol for light off e Symbol for light on d Symbol for light blinking 7 N Table 7 2 Control panel light messages HP LaserJet P1000 Series HP LaserJet P1500 Series State of the device Action light status light status Ready To print a Configuration page press and release the Go The device is ready with no job button HP LaserJet P1500 activity network models only Processing Data To cancel the current job press the Cancel button The device is processing or HP LaserJet P1006 P1009 receiving data P1500 Series only ENWW Status light patterns 63 Table 7 2 Control panel light messages continued HP LaserJet P1000 Series HP LaserJet P1500 Series State of the device Action light status light status Manual Feed or Continuable To recover from the error and Error print the ava
67. ort ljp1500 for current information WARNING Power requirements are based on the country region where the device is sold Do not convert operating voltages Doing so might damage the device and void the product warranty Table C 2 Electrical specifications Item 110 Volt models 220 Volt models Power requirements 100 127V 10 50 60 Hz 2 Hz 220 240V 10 50 60 Hz 2 Hz Rated current for the HP LaserJet P1000 4 9 amps 2 9 amps Series Rated current for the HP LaserJet P1500 4 9 amps 2 9 amps Series Values are based on preliminary data See http www hp com support ljp 1000 or http www hp com support ljp1500 for current information Table C 3 Power consumption average in Watts Product model Printing Ready PowerSave Off HP LaserJet P1000 285 Watts 4 Watts 4 Watts 0 8 Watt Series 9 Co Table C 3 Power consumption average in Watts continued Product model Printing Ready PowerSave Off HP LaserJet P1500 380 Watts 5 Watts 5 Watts 0 8 Watt Series Values are based on preliminary data See http www hp com support ljp1000 or http www hp com support ljp 1500 for current information Power reported is highest values measured for monochrome printing using all standard voltages N w Recovery time from Power Save to start of printing lt 8 seconds Maximum heat dissipation for all models in Ready Mode 62 BTU Hour ES Table C 4 Acoustic emissions
68. overview printer 4 P pages skewed 73 paper HP LaserJet Tough paper 26 letterhead 26 paper input trays features 3 feeding problems solving 73 paper output bin features 3 phone numbers HP fraud hotline 46 support 88 pickup roller change 50 clean 53 ports types included 3 ports troubleshooting Macintosh 78 preprinted paper printing on 26 print cartridge ordering 82 print cartridges HP fraud hotline 46 life expectancy 45 recycling 102 replacing 45 reusing 46 warranty 87 print quality creases 72 curl 72 dropouts 69 EconoMode 57 gray background 70 light or faded print 69 loose toner 71 misformed characters 71 page skew 72 settings 28 specifications 3 toner scatter outline 72 toner smear 70 toner specks 69 vertical lines 70 vertical repetitive defects 71 wave 72 wrinkles 72 print settings changing 16 print tasks 27 printer cleaning 47 control panel 7 overview 4 software problems 76 printer driver Macintosh 18 Windows 16 printer information pages Configuration page 42 Demo page 42 Supplies Status page 42 printer preferences accessing 16 printer properties online Help 16 printing booklets 34 canceling 37 Configuration page 42 Demo page 42 ENWW multiple pages on a single sheet of paper 34 N up 34 on both sides of the paper manual 32 on special media 31 Supplies Status page 42 watermarks 35 priority feed slot loading 29 problem solving contacting HP support 62 demo page
69. quire that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer self repair warranty service 85 Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett
70. r 2003 print driver only Windows 98SE and Me driver Only eessen 16 To install printer software for Windows 2000 and XP 17 Change printer driver settings for Windows sse 17 Embedded Web server HP LaserJet P1500 network models only 17 Software for Macintosh isisisi ieaiai aai i nnn nenne nente nsns aa naa enn entente nnns n nen nnns 18 Macintosh printer driVers iuueni hen en dn eR RR AR ER RA QR RAE E AKA din RAT nn asa 18 Install the Macintosh printer driver sss 18 ENWW iii Configure the Macintosh printer driver sssssse nn 18 4 Supported paper and other media Understand Bene UU 22 Supported media sizes ccc ceeecceccec cece cece ee nanna ceaaaaecaeeeeeeeeeeeeeecegceaaeaaacaeeeeeeseeeeeeeeeeseesecsueeeeeeeeeeess 23 Select print media MEE pE 24 Media that can damage the device cssousuumssssss emme n ana enne eene 24 Media to avoid 5 e ER RH BEI GARA e M anandq N ada aaa Na ERR Dee ER REPAS E ANTS 24 Special media for printing irr reno eee a te e Yee d eve Pee ane Ua ean ere K ava AN 25 EMVGIODES p 25 E Ip 25 Transparencies uomaa EE 25 Letterhead or preprinted forms euuessusssss an n a naa na n nananana a aan a a aan a a a naa Kana aaanan 26 Heavy paper acie
71. r information pages is s dade acc dd do a dad n d v v dz v v uad Ya ado vu a 42 Demo PAG Contec DER 42 Configuration PAGE ERE 42 SUPplies Status Page RETE 42 Embedded Web server HP LaserJet P1500 network models only c ceeeeeeeeeeeeeeeeeeeeeeteeenaeeeees 43 Open the embedded Web server ssssssssssssssssssssesereeeee enne nennen sens 43 InformatlOti tab eere rnnt n Rd en ex pae a cena dusddenntne FACE aN EKAA KUKAAN KAAN HEC VERRE aN PANKKA Ten 44 SMOJE TAP mte 44 Networking TAD 2 22 masa ainetta nm oar en ITA Kasi aie 44 Links a et a LEE 44 iv ENWW Manage Supplies eps 45 7 Problem solving ENWW NIUUJLCCSncS 45 Check arid order Supplies 3 teer eere etnies et e CERRAR TUKERR AR ANTE RRNUNUEKEERIA Ere AA RRE TS IO 45 Supplies Storage guidelines 2 ede detergent deae ice e eR Due dep Ra due de add 45 Replace and recycle supplies cssoosuusummm mmm aa naa nn naa ne nana ana rennen nennen 45 Redistribute toner deer he e mea eer a ee E eder er Ue DO ERE E e Cr ia eee 46 HP policy on non HP supplies ssssseeeeeeeeernm emen nennen enne 46 Reset the device for non HP supplies ssssssssssse 46 HP anti counterfeit supplies Web site ooouuuuusmmmmm a na aa nan naan ana aaa aa naan ana nnen 46 Clean the devICe eusoamaatmmaa aa 47 Clean
72. r may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW
73. r screen Sco 1027 IN Print a test page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the Known Issues and Workarounds section of the Install Notes The Install Notes are located on the software CD or at the support Web site see HP Customer Care on page 88 for the Web address Configure the Macintosh printer driver Use one of the following methods to open the Macintosh printer driver from your computer Operating System To change the settings for all To change the print job default To change the configuration print jobs until the software settings for example turn on settings for example add a program is closed Print on Both Sides by default tray or enable disable manual two sided printing Macintosh OS X 1 On the File menu click 1 On the File menu click 1 Open Printer Setup Utility V10 2 8 V10 3 9 Print Print by selecting the hard drive clicking Applications 2 Change the settings that 2 Change the settings that clicking Utilities then you want on the various you want on the various double clicking Printer pop up menus pop up menus Setup Utility 3 On the Presets pop up 2 Click the print queue menu click Save as and type a name for the preset 3 Onthe Printers menu click Show Info These settings are saved in the Presets menu To use the new settings you must select the saved preset op
74. r temperature such as transparencies or light media Wrinkles or creases e Make sure that media is loaded properly See Supported paper and other media on page 21 e Check the media type and quality e Turnover the stack of media in the tray Also try rotating the media 180 in the input tray e For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again e Iflarge amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Supported paper and other media on page 21 e Turn over the stack of media in the tray e Use media designed for laser printers 72 Chapter 7 Problem solving ENWW Media problem solving The following problems with media cause print quality deviations jamming or damage to the device Problem Cause Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Dropouts jamming or curl Excessive curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn th
75. references The Supplies Status page provides the following information e The estimated percentage of toner remaining in the print cartridge e The number of pages and print jobs that have been processed e X Ordering and recycling information 42 Chapter 6 Managing and maintenance ENWW Embedded Web server HP LaserJet P1500 network models only Use the embedded Web server EWS to view device and network status and to manage printing functions from your computer View device status information Determine the remaining life on all supplies and order new ones View and change the device default configuration settings View and change network configuration You do not need to install any software on the computer You only need to use one of these supported Web browsers Internet Explorer 6 0 and later Netscape Navigator 7 0 and later Firefox 1 0 and later Mozilla 1 6 and later Opera 7 0 and later Safari 1 2 and later Konqueror 3 2 and later The embedded Web server works when the device is connected to a TCP IP based network The embedded Web server does not support IPX based connections or direct USB connections Ef NOTE You donothave to have Internet access to open and use the embedded Web server However if you click a link on any of the pages you must have Internet access in order to go to the site associated with the link Open the embedded Web server To open the embedded Web server type the IP addr
76. remove the pickup roller as described in steps 1 through 5 of Change the pickup roller on page 50 2 Dab a lint free cloth in isopropyl alcohol and scrub the roller A WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the device and plug in the power cord allow the alcohol to dry completely Using a dry lint free cloth wipe the pickup roller to remove loosened dirt aja Allow the pickup roller to dry completely before you reinstall it in the device 5 Plug the power cord into the device Ef NOTE In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired ENWW Clean the pickup roller 53 Change the printer separation pad Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the device regularly pulls multiple sheets of media at a time you might need to change the separation pad NOTE Before you change the separation pad clean the pickup roller See Clean the pickup roller on page 53 A WARNING Before changing the printer separation pad turn the device off by unplugging the power cord and wait for the device to cool 1 Unplug the d
77. rint cartridge store the print cartridge in its original packing material or store it so that it is not exposed to light e f possible use the original shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the device s packing material contact a local mailing service for information on repacking the device e Hewlett Packard recommends that you insure the equipment for shipment ENWW Guidelines for repacking the device 91 92 AppendixB Service and support ENWW C ENWW Device specifications Table C 1 Physical specifications Specification HP LaserJet P1000 Series HP LaserJet P1500 Series Device weight without cartridge 4 7 kg 10 4 Ibs 5 4 kg 11 9 Ibs Device weight including cartridge 5 2 kg 11 5 5 9 kg 13 Ibs Device height 195 mm 7 7 inches 225 mm 8 9 inches Device depth with paper tray closed 238 mm 9 4 inches 245 mm 9 6 inches Device depth with paper tray extended 344 mm 13 5 inches 355 mm 14 inches for letter size paper Device depth with paper tray extended 353 mm 13 9 inches 355 mm 14 inches for A4 size paper Device depth with paper tray full 411 mm 16 2 inches 413 mm 16 3 inches extended for legal size paper Device width 349 mm 13 7 inches 379 mm 14 9 inches Values are based on preliminary data See http www hp com support ljp 1000 or http www hp com supp
78. rinted Removing a jammed page A CAUTION Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric 66 Chapter7 Problem solving ENWW To clear a jam in the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage they cause is not covered by the warranty 1 Open the print cartridge door and then remove the print cartridge from the device A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the device ENWW Clearing jams 67 Replace the print cartridge and close the print cartridge door 3 XK B KIL T YN S E NOTE When you add new media remove all the media from the input tray and straighten the entire stack ENWW 68 Chapter 7 Problem solving Improve print quality This section provides information about identifying and correcting print defects amp NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Light print or faded e The print cartridge is nearing end of life Aa Cc e The media might not meet Hewlett Packard s media specifications for example
79. rking equipped product to your network you need the following items e Functional wired TCP IP network e CAT 5 Ethernet cable To connect the device to your network 1 Connect the CAT 5 Ethernet cable to an available port on the Ethernet hub or router 2 Connect the Ethernet cable to the Ethernet port on the back of the device 3 Verify that one of the network lights 10 or 100 is illuminated on the network port located on the back of the device 4 Print a Configuration page When the device is in the Ready state press the Go button 14 Chapter 3 Product software ENWW amp NOTE To resolve network connection problems see Network setup problem solving on page 79 Install the software for the network device To use the device on the network install the software on a computer that is connected to the network See Software for Windows on page 16 or Software for Macintosh on page 18 for information about installing the software ENWW Device connections 15 Software for Windows Windows printer drivers A printer driver is the software that provides access to printer features and provides the means for the computer to communicate with the device Printer preferences driver Printer preferences control the device You can change the default settings such as media size and type printing multiple pages on a single sheet of media N up printing resolution and water
80. rmat might change when you try to print using your new printer driver or settings To help eliminate this problem try the following Create documents and print them using the same printer driver printer software and printer Properties settings regardless of which HP LaserJet printer you use to print them Change the resolution paper size font settings and other settings 74 Chapter7 Problem solving ENWW Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer Properties and adjust them as necessary Ef NOTE You might lose some resolution when converting from one graphics format to another ENWW Printed page is different from what appeared on screen 75 Printer software problems Table 7 3 Printer software problems Problem Solution The printer icon is not visible in the Printer folder Reinstall the printer software In the Windows task bar click Start click Programs click HP click your printer and click Uninstall Install the printer software from the CD ROM NOTE Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Try plugging the USB cable into a different USB port on the PC An error message was displayed during the software installation Reinstall the printer software In the Windows task bar click Start
81. s gauges do not indicate when a non HP supply is low or empty the device might not stop printing device damage can occur if the device prints with an empty print cartridge HP anti counterfeit supplies Web site Visit the HP anti counterfeit supplies Web site at http www hp com go anticounterfeit if the supplies status gauges indicate that the print cartridge is not an HP print cartridge and you think that it is genuine 46 Chapter 6 Managing and maintenance ENWW Clean the device Clean the outside of the device with a clean damp cloth when necessary A CAUTION Do not use ammonia based cleaners on or around the device During the printing process paper toner and dust particles can accumulate inside the device Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems clean the print cartridge area and the device media path Clean the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of the printed sheets A WARNING Before cleaning the device turn the device off by unplugging the power cord and wait for the device to cool 1 Unplug the power cord from the device Open the print cartridge door and remove the print cartridge A CAUTION Do nottouch the black sponge transfer roller inside the device Doing so can damage the devi
82. ste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment 104 Appendix D Regulatory information ENWW Index A accessories ordering 82 adhesive labels specifications 25 agreements maintenance 90 B batteries included 103 bins output features 3 blank pages 74 booklets printing 34 C canceling a print job 37 cartridges HP fraud hotline 46 life expectancy 45 rec
83. t laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet P1000 ja P1500 sarjat kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista
84. t cartridge Paper use This product s manual optional automatic duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print c
85. that driver ENWW EconoMode 57 58 Chapter 6 Managing and maintenance ENWW 7 ENWW Problem solving e Problem solving checklist e Status light patterns e Clearing jams e Improve print quality e Media problem solving e Printed page is different from what appeared on screen e Printer software problems e Common Macintosh problems e Network setup problem solving 59 Problem solving checklist Step 1 Is the device set up correctly e Is the device plugged into a power outlet that is known to work e Is the on off switch in the on position Is the print cartridge properly installed See Replace the print cartridge on page 40 e s paper properly loaded in the input tray See Load media on page 29 Yes If you answered yes to the questions above go to Step 2 Is the Ready light on on page 60 No If the device will not turn on Contact HP support on page 62 Step 2 Is the Ready light on Verify that the Ready light 1 is illuminated on the control panel Yes Go to Step 3 Can you print a configuration page on page 60 No If the control panel lights do not look like the picture above see Status light patterns on page 63 If you are unable to resolve the problem Contact HP support on page 62 Step 3 Can you print a configuration page To print a configuration page do one of the following e Pressthe Go button when the device Ready light is
86. therwise damaged Do not use envelopes that have clasps snaps windows coated linings self stick adhesives or other synthetic materials e Only use envelopes where the seam extends all the way to the corner of the envelope as indicated in the following illustration 1 Acceptable 2 Unacceptable e Envelopes that contain a peel off adhesive strip or more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the fuser A CAUTION Failure to follow these guidelines can result in jams Labels When selecting labels consider the quality of each component e Only use labels that have no exposed backing between them e Labels must lie flat e Do not use labels that have wrinkles or bubbles or are damaged e Use only full sheets of labels This device does not support printing on partial sheets of labels For instructions on loading labels see Print Types and tray capacity on page 31 Transparencies e For tray media orientation and driver settings see Print Types and tray capacity on page 31 e Place transparencies on a flat surface after removing them from the device ENWW Special media for printing 25 A CAUTION To avoid device damage only use transparencies that are recommended for use in laser printers Transparent print media not designed for LaserJet printing melts in the fuser and damages the fuser Letterhead or preprinted forms e AX Avo
87. tion Item Description or use Order number Printing supplies HP Multipurpose paper HP brand paper for a variety of uses 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HPM1120 HP LaserJet paper Premium HP brand paper for use with HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HPJ1124 HP LaserJet transparency film HP brand transparency film for use with HP LaserJet monochrome printers 922967 letter 92296U A4 Print cartridges for the HP LaserJet P1000 Series Smart print cartridges Replacement print cartridges for the HP LaserJet P1000 Series CB435A 1500 page cartridge Print cartridges for the Smart print cartridges Replacement print cartridges CB436A 2000 page HP LaserJet P1500 Series for the HP LaserJet P1500 cartridge Series Supplementary HP LaserJet family print A guide to using paper and 5963 7863 documentation media guide other print media with HP LaserJet printers NOTE This document can be downloaded from http Awww hp com support ljpaperguide Replacement parts Media pickup roller Picks media from the tray and advances it through the device RL1 1442 000CN P1000 Series RL1 1497 000CN P1500 Series Printer separation pad assembly Used to keep multiple sheets from feeding through the printer path RM1 4006 000CN
88. tion every time you open a program and print Macintosh OS X 1 Onthe File menu click 1 On the File menu click 1 Open Printer Setup Utility V10 4 3 Print Print by selecting the hard drive clicking Applications 2 Change the settings that 2 Change the settings that clicking Utilities then you want on the various you want on the various double clicking Printer pop up menus pop up menus Setup Utility 2 Click the print queue 3 Onthe Printers menu click 18 Chapter 3 Product software ENWW ENWW EES SS Operating System To change the settings for all To change the print job default To change the configuration print jobs until the software settings for example turn on settings for example add a program is closed Print on Both Sides by default tray or enable disable manual two sided printing 3 Onthe Presets pop up Show Info menu click Save as and type a name for the preset 4 These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print Pp se a 7w Software for Macintosh 19 20 Chapter3 Product software ENWW ENWW Supported paper and other media e Understand media use e Supported media sizes e Select print media e Special media for printing 21 Und
89. tware for Windows e Software for Macintosh ENWW 11 Supported operating systems The device comes with software for the following operating systems Windows 98 SE printer driver only Windows Millennium Edition Me printer driver only Windows 2000 Windows Server 2003 32 bit and 64 bit For more information about upgrading from Windows 2000 Server to Windows Server 2003 using Windows Server 2003 Point and Print or using Windows Server 2003 Terminal Services and Printing go to http www microsoft com Windows XP 32 bit Macintosh OS X V10 2 8 V10 3 9 and V10 4 3 Windows Vista 32 bit and 64 bit 12 Chapter3 Product software ENWW Supported network systems HP LaserJet P1500 network models only e TCP IP ENWW Supported network systems HP LaserJet P1500 network models only 13 Device connections USB connections The product supports USB connections 1 Insert the software installation CD into the computer CD ROM drive E NOTE Do not connect the USB cable until prompted 2 Ifthe installation program does not start automatically browse the CD contents and run the SETUP EXE file 3 Follow the on screen instructions for setting up your device and installing your software Network connections HP LaserJet P1500 network models only The HP LaserJet P1500 network models can connect to networks through the HP internal networking port Connect the device to the network To connect a netwo
90. ub odst RN 8 HP LaserJet P1500 Series 5 ir er oae timere ere cootra reete eoe ra easet N NAT MJTTAN EE acca EE PARCO Ris 9 3 Product software Supported operating systems ooooooiooseeee eaa naa ankkaa ana tE EEE aa nannaa nannaa naan naan na nanna naene nananana 12 Supported network systems HP LaserJet P1500 network models only sssssssss 13 ar yjie Neenip eem 14 USB SCOMNECHONS m 14 Network connections HP LaserJet P1500 network models only sess 14 Connect the device to the network ssssssssssssssssssseee 14 Install the software for the network device ccccccceeceeeeeeeeeeeeteeteeteeeneeeneees 15 SoftWare f r WINKOWS waka tiep Meet ERR ded ERROR dup E LIA A VAT EN aa ER DIR REA MANRIQI eda ERRARE RR ER MERI ONUS 16 Windows printer drivers cccccccccceeceeceeeeeeeeeeeeeeeeeeaeaeaeaaeceeeeeeeeeeeeeeeeeeeeteesecsecesecsunccaaeeees 16 Printer preferences driver t creer Le N EN eaa TTA KEKE e aa TALAN E e 16 Printer properties online Help cc ccceceeeceeeeeeeeeeeeeeeceeaenaeceeeeeeeeeeeeeettees 16 Print setting priorities neant eene dare nnn Kk pet aa masa RR pene ce 16 Additional Windows driver types HP LaserJet P1500 network models 16 Install the Windows printer software ssesseessesssssssesseesseee eene 16 To install printer software for Windows Serve
91. uld void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 96 Appendix D Regulatory information ENWW Declaration of Conformity statements for HP LaserJet P1000 Series Declaration of Conformity according to ISO IEC Guide 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet P1002 P1003 P1004 P1005 P1006 P1009 Series Regulatory Model 9 BOISB 0605 00 Product Options ALL Toner Cartridge CB435A conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 2005 EN 55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the reguirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this de
92. ures are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 Afterside one has printed without changing the orientation remove the paper stack from the output bin Do not discard blank sheets Maintaining the same orientation insert the paper stack into the priority feed tray or the main tray printed side down 5 Click Continue to print side two On the HP LaserJet P1500 Series press Go on the device control panel after clicking Continue ENWW Print on special media 33 Printing multiple pages on a single sheet of paper N up printing You can select the number of pages that you want to print on a single sheet of paper If you print more than one page per sheet each page appears smaller The pages are arranged on the sheet in the order that they would otherwise be printed 1 From your software application access the printer Properties or Printing Preferences in Windows 2000 and XP 2 Onthe Finishing tab select the correct number of pages per side Ef NOTE Notall printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Optio
93. urning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions ENWW This HP product does not contain added mercury This HP product does not contain a battery Environmental product stewardship program 103 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of wa
94. vice may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 USA June 14 2006 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraRe 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of Conformity statements for HP LaserJet P1000 Series 97 Declaration of Conformity statements for HP LaserJet P1500 Series Declaration of Conformity according to ISO IEC Guide 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet P1503 P1504 P1505 P1506 Series Regulatory Model BOISB 0604 00 Product Options ALL Toner Cartridge CB436A conforms to the following Product Specifications Safety
95. ycling 102 replacing 45 reusing 46 cartridges print warranty 87 change pickup roller 50 separation pad 54 clean pickup roller 53 cleaning media path 49 printer 47 clearing jams 66 Configuration page 42 connecting to the network 14 consumables life expectancies 45 contracts maintenance 90 control panel status light patterns 63 crooked pages 73 ENWW customer support maintenance agreements 90 D Demo page 42 device connections 14 repacking 91 specifications 93 disposal end of life 103 dots per inch dpi specifications 3 dpi dots per inch specifications 3 driver Macintosh accessing 18 Macintosh installing 18 Macintosh problem solving 77 Windows installing 16 drivers settings 17 duplex two sided printing manual 32 E EconoMode 57 embedded Web server Configuration page 44 device status 44 Information tab 44 Networking tab 44 order supplies 44 overview 17 product support 44 Settings tab 44 supplies status 44 using 43 end of life disposal 103 envelopes specifications 25 Environmental Product Stewardship Program 102 errors software 76 European Union waste disposal 104 EWS See embedded Web server extended warranty 90 F FCC compliance 96 feeding problems solving 73 fraud hotline 46 G garbled text 74 graphics missing 74 poor quality 75 H HP customer care 88 HP fraud hotline 46 HP LaserJet Tough paper 26 HP SupportPack 90 I improving print quality 69 infor

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