LabelStation User`s Manual
Contents
1. 1 LabelStation Set Up Manual 2005 5 LABELSTATION SPECIFICATIONS 5 1 Advanced Features 5 1 1 External Label Roll Mount 5 1 1 1 Fig 12 Installation of the External Roll Mount 5 1 2 Self Peeling Function 5 1 2 1 Fig 13 Setting up the printer for the self peeling function 5 1 2 2 Fig 14 Printer ready for Self Peeling Function 5 1 3 Memory Module 5 1 3 1 Fig 15 Installation of Memory Module 5 2 Problem Solving 5 2 1 Troubleshooting Guide 5 2 2 Error Messages 5 2 3 Power on Utilities 5 3 Specifications 5 3 1 Specifications 5 3 2 Options 5 3 3 Supplies 5 4 Compliance 5 5 Warranty Information 5 5 1 Thermal Print Head 5 5 2 Warranty Service Procedures 5 5 3 General Warranty Provisions 5 5 4 Limitation of Liability ae LabelStation Set Up Manual 2005 1 GETTING STARTED 1 1 Unpacking your LabelStation The printer has been specially packaged to withstand damage in the shipping process However upon receiving the LabelStation printer carefully inspect the package and the device In case of evident damage contact Advanced Labelling Systems directly to specify the nature and extent of the damage Please retain the packaging materials in case you need to reship the printer 1 2 Equipment Checklist LabelStation printer Ribbon paper core Ribbon supply rewind spindle 2 pcs Label supply roll spindle External label roll mount spindle Power supply Power cord Parallel interface cable Ins2. or if the performance or a breach thereof even if Advanced Labelling Systems has been advised of the possibility thereof Advanced Labelling Systems liability if any to the purchaser or to the customers of purchaser hereunder shall in no event exceed the total amounts paid to Advanced Labelling Systems hereunder by the purchaser for a defective product In no event shall Advanced Labelling Systems be liable to the purchaser for any damages resulting from or related to any failure or delay of Advanced Labelling Systems in the delivery or installation of the computer hardware supplies or software in the performance of any services The remedies set forth here are the sole and exclusive remedies available to any person for any damages of any kind and nature including incidental consequential or special whether arising from warranty including implied warranties contract negligence tort or otherwise In the event that any implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are found to exist such warranties are limited in duration to the period of the warranties 38 LabelStation Set Up Manual 2005
3. 43 54 ION SET C 49 4F 4E 20 30 OD GOA 53 45 54 20 43 UTTER OFF S 55 54 54 45 52 20 4F 46 46 OD QA 53 ET DEBUG LAB 45 54 20 44 45 42 55 47 20 4C 41 42 EL REFERENC 45 4C OD QA 52 45 46 45 52 45 4E 43 E 0 0 A 100 45 20 30 2C 30 OD OA 41 3D 31 30 30 Y 100 FO 30 D OA 59 3D 31 30 30 OD OA 46 4F R I 1 TO 3 52 20 49 3D 31 20 54 4F 20 33 OD OA BARCODE 100 42 41 52 43 4F 44 45 20 31 30 30 2C Y 39 96 1 59 2C 22 33 39 22 2C 39 36 2C 31 2C 2 4 STR A 30 2C 32 2C 34 2C 53 54 52 24 28 41 AmA 1 Y 29 OD OA 41 3D 41 2B 31 OD OA 59 3D Y 150 NEXT 59 2B 31 35 30 OD OA 4E 45 58 54 OD PRINT 1 EO A 50 52 49 4E 54 20 31 OD OA 45 4F P DEMO2 SO OD OA 44 45 4D 4F 32 OD OA The characters received will be shown in the first column and their corresponding hexadecimal values in the second This is often helpful to users for the verification of programming commands or debugging of printer programs e Reset the printer by turning the POWER switch off and on 34 LabelStation Set Up Manual 2005 Gap Sensor Calibration Utility This utility is used to calibrate the sensitivity of gap sensor Users may have to calibrate the gap sensor for two reasons e The media is being changed to a new type e Initialize the printer Note The ERR LED may flash if gap sensor is not calibrated properly Please follow the steps below to calibrate gap sensor e Turn off the printer power and install blank labels without any logo or character on printer Hold down t
4. 7 the printer stops feeding labels and the media is treated as continuous paper In self test a check pattern is used to check the performance of the thermal print head e Do not release the FEED button until the printer feeds labels The printer performs the following items Calibrate label pitch Print out thermal print head check pattern Print out the internal settings Enter dump mode Following the check pattern the printer prints internal settings as listed below Printer model and firmware version Mileage Flash times Check sum Serial port setting Code page setting Country code setting Print speed setting Print density setting Label size setting Gap Bline width and offset setting Backing paper transparence File list Memory available When the self test is completed the printer enters the dump mode Please turn the printer s power off and then on to resume normal printing 33 LabelStation Set Up Manual 2005 Dump Mode After the self test the printer enters the dump mode In this mode any characters sent from the host computer will be printed in two columns as shown JOR IOI IOI III IOI IOI IO NOW IN DUMP MODE DOWNLOAD DE 44 4F 57 4E 4C 4F 41 44 20 22 44 45 MO2 BAS Si 4D 4F 32 2E 42 41 53 22 OD OA 53 49 ZE 4 00 5 00 5A 45 20 34 2E 30 30 2C 35 2E 30 30 CLS SPEED OD QA 43 4C 53 OD OA 53 50 45 45 44 1 5 DENSIT 20 31 2E 35 D OA 44 45 4E 53 49 54 Y 10 DIRECT 59 20 31 30 D OA 44 49 52 45
5. Clever TTP 242 Tee tTmca4 e Click CLOSE and LabelViewXLT will run for the first time CONGRATULATIONS You have successfully installed the LabelViewXLT software We will now configure the software to help make printing quick and simple PLEASE NOTE LABELVIEW AUTOMATICALLY INSTALLS ITS OWN PRINTER DRIVERS THEY ARE UNIQUE TO LABELVIEW AND WILL NOT RUN ANY OTHER SOFTWARE PACKAGE IF YOU WISH TO USE YOUR LABELSTATION WITH ANY OTHER SOFTWARE YOU WILL NEED TO INSTALL THE WINDOWS DRIVERS THAT ARE ON YOUR INSTALLATION CD ROM See Chapter 4 4 10 LabelStation Set Up Manual 2005 2 3 Software Configuration e Select FILE and from the drop down menu choose SELECT PRINTER ensure that the TSC Clever TTP 342 is selected Select Printer x Cancel Install The next step is to set the page rulers to mm default is inches It is important to do this as all LabelStation supplies are in millimetres rather than inches e Choose OPTIONS from the top bar then choose CONFIGURATION from the drop down menu Configuration x General Printing Options Click Print Display Language Engish Units inches f Grid i 5 C Show Large Icons Ruler Text Color mm v Show Small Icons Ruler Background Color T Flat Cancel Help e Choose the fourth tab along DISPLAY click the UNITS box select mm click OK e LABELVIEW XLT is now ready to use We strongly recommend that you spend some time re
6. Contents PLEASE NOTE 1 GETTING STARTED References to LabelView 6 in this manual apply equally to LabelView 7 1 1 Unpacking your LabelStation 1 2 Equipment Checklist 1 3 Getting to Know your LabelStation 1 3 1 Fig 1 LabelStation Printer External View 1 3 2 Fig 2 LabelStation Printer Internal View 1 3 3 Fig 3 LabelStation Printer External Rear View 1 3 4 Fig 4 LabelStation Printer External Label Roll Mount 2 INSTALLING THE LABELSTATION SOFTWARE 2 1 Installation Requirements 2 2 Installing the software 2 3 Software Configuration 2 4 Technical Support amp Troubleshooting 3 CONNECTING YOUR LABELSTATION 3 1 LabelStation to PC Connection 3 1 1 Fig 5 LabelStation Printer External Rear View 3 2 Loading Die Cut Labels including wire markers 3 2 1 Fig 6 Installing label supply roll into LabelStation Printer 3 2 2 Fig 7 Feeding Labels through the LabelStation feed guides 3 3 Loading Continuous Rolls including heatshrink tubing 3 3 1 Fig amp Installing the supply roll into LabelStation Printer 3 3 2 Fig 9 Feeding continuous material through the LabelStation feed guides 3 4 Loading Print Ribbons 3 4 1 Fig 10 Installing the Print Ribbon into the LabelStation printer 3 4 2 Fig 11 The LabelStation printer with the ribbon installed correctly 4 DESIGNING amp PRINTING 4 1 Introduction 4 2 Printing Die Cut Labels 4 3 Printing Continuous Rolls 4 4 Printing Horticultural Labels 4 5 Printing from Windows Software
7. E button allows the user to stop a print job and then continue the printing with a second depression of the button By pressing the PAUSE button 1 the printer stops printing after the printing label 2 the PAUSE LED flashes and 3 the printer will hold all data in memory This allows for trouble free replacement of label stock and thermal transfer ribbon A second depression of the PAUSE button will restart the printer Note If the PAUSE button is held down for more than 3 seconds the printer will be reset and all data of the previous printing job will be lost 4 FEED Button Press the FEED button to feed the label to the beginning of the next label 5 Label Dispense Opening 6 Backing Paper Opening for use with self peeling function see Advanced Features 5 1 4 LabelStation Set Up Manual 2005 1 3 2 LabelStation Printer Internal View Figure 2 Interior view 1 Printer Cover in open position 2 Label Supply Roll Spindle 3 Fixing Tabs 4 Ribbon Mechanism 5 Ribbon Supply Spindle 6 Ribbon Rewind Spindle 7 Printer Carriage Release Lever 8 Backing Paper Opening 9 Detachable Front Panel Can be replaced with optional cutter 10 PAUSE Button for more details see 1 3 1 LabelStation External View 11 PWR ON LINE ERR Indicators for more details see 1 3 1 LabelStation External View 12 FEED Button for more details see 1 3 1 LabelStation External View 13 Peel Off Sensor 14 Memor
8. ading the QUICK GUIDE TO LABEL DESIGN amp PRINTING section that follows further on in this manual 11 LabelStation Set Up Manual 2005 2 4 Technical Support amp Trouble Shooting Our technical support is free and your sales contact will be pleased to help if you need assistance with your printer or software Tech Support Line 01202 683212 We recommend that all new users read the QUICK GUIDE TO LABEL DESIGN amp PRINTING as many of the support calls made by new users relate to topics covered in this guide Before you call for support please check the following Your print ribbon is installed correctly Your label media is fed correctly under the green sensor Your PC is running Windows 95 98 ME NT 2000 XP Your printer is connected to your LPT1 or other local parallel port You are using the power supply that came with LabelStation printer The printer is switched on You have the correct printer driver selected 12 LabelStation Set Up Manual 2005 3 CONNECTING YOUR LABELSTATION 3 1 LabelStation to PC Connection Place the printer on a flat secure surface Make sure the POWER switch is off Connect the printer to the P C parallel port LPT1 using the cable supplied Plug the power cord into the power supply connector at the rear of the printer 3 1 1 LabelStation Printer External Rear View 1 2 3 4 5 Figure 5 Rear view of LabelStation Printer 1 Power On Off Switch 2 Power Supply Conne
9. ble product 7 LabelStation Set Up Manual 2005 2 2 Installing the Software Place the LabelStation Design amp Print Software CD ROM into your local CD drive lt D gt Click on your START button and choose RUN Click BROWSE select lt D gt where this is your CD drive Double click the folder named LabelView 6 05XLT Double click the folder named LV6 05 Double click the folder named Disk 1 Choose Setup exe Click OK LabelViewXLT will start to load and display with a Welcome screen Welcome Welcome to the LabelView 6 08LT Setup program This program will install LabelView 6 08 LT on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Click NEXT Please read the licence information and choose YES to continue The default directory for LabelViewXLT is lt c Ivwin60 gt we recommend that this is not changed Click NEXT Select TYPICAL SETUP recommended then click NEXT LabelViewXLT now sets up a default programme folder click NEXT to accept recommende
10. ch print job to be cut off at the end of the print run e Set to At Fixed Interval if you want to cut off a fixed number of labels from the print run Other options on this screen can be disregarded Now click OK to return to your label design screen you can now add text barcodes graphics etc to your labels PLEASE NOTE IF YOUR LABELS HAVE A BLACK MARK ON THE REVERSE OF THE LABEL YOU NEED TO CHANGE THE SENSOR TYPE TO BLACK MARK MAKE SURE YOU SET THE LABEL SIZE TO THE MEASUREMENT BETWEEN THE TWO BLACK MARKS ON THE LABEL REVERSE AND THE GAP AS THE WIDTH OF THE BLACK MARK Measure 20 LabelStation Set Up Manual 2005 4 3 Printing using Continuous Rolls Setting up LabelView to print on CONTINUOUS ROLLS The following guide illustrates the steps to creating a brand new label design This is a model for all continuous rolls of label media including heat shrink tubing NOTE We will assume that the desired sign sticker size is 100mm x 200mm e Check that the correct printer is selected choose FILE then SELECT PRINTER which should display the TSC Clever TTP 342 e Choose FILE and then NEW the Label Set up box will be displayed Label Setup x Label Setup Options Label Description Job Modifier preview width 100 Height 250 Left Margin fo 0 Vertical Gap jbo Labels Across h z Horizontal Gap joo Print Speed 1 5 z Temperature j zi TSC Clever TTP 342 Cancel Help Enter label Wid
11. ck on your START button and choose SETTINGS and PRINTERS Document Settings J BINARY P1 on DUPLEX_PRINTER BINARY P1 on LETTERS_PRINTER Brother HL 1030 series Ths folder contains infcrination about sy Brother MFCIEEO Copy 2 prbkers that ave currently installed gf invoice Printer anda nizerd to help you install naw miters Ta get information about a printer thak is currently instaled right click the G rerters con To install a new prirter click the Add Printer con Saad an item to view its description 25 LabelStation Set Up Manual 2005 e This will open your Printer Wizard Add Printer Wizard Welcome to the Add Printer Wizard This weard helps you install printer or make printer connections To contre ckek Next On each page of the wizard answer the questions and press NEXT The pages that appear e will vary depending on your version of Windows and how you answer the questions Eventually you will reach a page containing a Have Disk button e Click Have Disk and when prompted enter the disk drive and directory path to your printer driver files C Seagull NT 4 0 users must instead enter the NT4 subdirectory of the extracted directory typically C Seagull NT4 sa chive and model determine which printer to use Q 5 Set or arn cl T Copy manufacturers fles fiom lt Back Nest gt Cancel e Click OK e Now you will need to choose yo
12. ctor 3 RS 232 DB 9 Interface Connector 4 Centronics Interface Connector 5 Label Insert Opening for use with external labels 13 LabelStation Set Up Manual 2005 3 2 Loading Die Cut Labels including Wire Markers e Turn off the printer and open the printer cover e Disengage the printer carriage by pulling the grey printer carriage release lever on the left side of the platen see figure 6 e Slide the label supply roll spindle through the core of a label roll and attach the fixing tabs onto the spindle e Place the label roll into the label roll mount Feed the label under the carriage and over the platen see figure 7 NOTE ENSURE THAT THE LABEL MEDIA IS UNDERNEATH THE GREEN SENSOR e Adjust the label guide to fit the width of the media do not close too tightly e Engage the printer carriage ensure both sides are locked down e Wind the label roll on until it becomes adequately taut If you are loading a new size of die cut label we recommend re calibrating the gap sensor as below This utility is used to calibrate the sensitivity of gap sensor Users may have to calibrate the gap sensor for two reasons e The media is being changed to a new type e Initialize the printer Note The ERR LED may flash if gap sensor is not calibrated properly Please follow the steps below to calibrate gap sensor e Turn off the printer power and install blank labels without any logo or character on printer e Hold down t
13. d The software will start loading 8 LabelStation Set Up Manual 2005 zew 6 03570 7 e When INSTALL SUCCESSFUL is displayed click FINISH IMPORTANT Now that the software has installed you must run it to install the correct printer driver and change some default settings it is VITAL that you follow the next section before printing with your new LabelStation system e Double click the LabelViewXLT icon on your desktop to run the software e You will now be asked to install the correct printer driver From the list of printer drivers displayed in the lower box scroll down until you find TSC Clever TTP 342 Install Printer Drivers Acrobat Distiller on C WINDOWSAll Users Desk Acrobat PDF writer on LPT1 Brother MFC 740 on LPT1 TSC Clever TDP 342 TSC Clever TDP 643 TSC Clever TTP 242 TSC Clever TTP 243 TSC Clever TTP 243M TSC Clever TTP 342 TSC Clever TTP 342M 9 LabelStation Set Up Manual 2005 e Once you have selected the TSC Clever TTP 342 click INSTALL e The printer driver will be installed on your computer and will appear in the top box with your other installed printer drivers LPT1 being your default parallel printer port Install Printer Drivers x Installed Printers 4 Acrobat Distiller on C WINDOWS All Users Desk Acrobat PDF Writer on LPT 1 Brother MFC 740 on LPT1 TSC Clever TTP 342 on LPT1 Connect Remove Available Printer Drivers TSC Clever TDP 643 fal TSC
14. dd text barcodes graphics etc to your labels IMPORTANT NOTE When using a continuous roll of media and displaying a long label on screen you will find it useful to rotate the page from a portrait layout to a landscape layout This will make designing and adding information to your design easier To rotate your page on screen click the yellow box with the black arrow in the top left corner of the screen where the rulers meet Each click will rotate the page through 90 degrees 22 LabelStation Set Up Manual 2005 4 4 Printing Horticultural Label Supplies There are some special rules to remember when printing horticultural supplies We have supplied a copy of all our sample templates on your LabelStation Design amp Print Software CD ROM in a file called HORTICULTURAL LABEL TEMPLATES e To open them simply open the LabelViewXLT software on your computer e Goto FILE and OPEN SS 2x Look n Gy Herlicukura Label Temalates F peer Nean LabelS ation 3 BR 191x25 Lozp Lock Teg 3 up 2H 191x25 Loop Lock Tag 4 up A 191x25 Loop Lock Tag r Heese at 36x25 Two Up i 53 f B TE A Fie oltyre Label LBL Description Build Missing Preview Files e Where it says LOOK IN select the drop down box and choose lt D gt where this is your CD drive e Double click the folder named Horticultural Label Templates e Then select the template you wish to use REMEMBER when usi
15. elf peeling function load the label stock according to the following steps e Remove the front panel e Tear off the foremost one or two labels of the label stock as befits the case e Feed the backing paper between the platen and the white self peeling roller as shown in Figure 13 Figure 13 Setting up printer for self peeling function 1 Printer Carriage Release Lever 2 Platen 3 Self Peeling Roller 4 Backing Paper e Feed the backing paper through the backing paper opening in the front panel as shown in Figure 14 5 i 4 Figure 14 Printer ready for self peeling function 1 Printer Carriage Release Lever 2 Printer Front Panel 3 Backing Paper Opening 4 Backing Paper 5 Label e Replace the front panel Note It is recommended that the print speed be set at 1 5 inches per second when using the self peeling function of the LabelStation 29 LabelStation Set Up Manual 2005 5 1 3 Install Memory Module When using the remote mini keyboard you may require extra memory in the LabelStation printer to allow the storage of more label designs or larger amp more complex labels Power off the printer Remove the cover Insert the memory module Put the cover back Turn on the power Figure 15 Installation of memory module 1 Memory Module 2 Cover 30 LabelStation Set Up Manual 2005 5 2 TROUBLESHOOTING 5 2 1 Troubleshooting Guide The following guide lists some of the
16. he PAUSE button then turn on printer power Release PAUSE button when the printer feeds labels When the printer stops and two green LED s light are on the printer is now ready to print Printer Initialization Printer initialization clears all downloaded files resident in flash memory and sets printer parameters to default values Parameter Default Values e MILEAGE Automatic FLASH TIMES Automatic CHECK SUM Automatic SERIAL PORT 96 N 8 1 CODE PAGE 437 8 bit USA 7 bit COUNTRY CODE 001 SPEED 2 0 sec DENSITY 09 SIZE 4 2 5 GAP BLINE 0 12 0 TRANSPARANCY 05 05 05 Please follow the steps below to initialize the printer e Turn off the printer power e Hold down the PAUSE and FEED buttons and turn on the printer power e Do not release the buttons until the three lights flash in turn Note When printer initialization is done please calibrate the gap sensor again see above 35 LabelStation Set Up Manual 2005 5 3 SPECIFICATIONS AND WARRANTIES 5 3 1 Specifications Printer Type Thermal transfer printing only Print speed Selectable speeds of 1 1 5 or 2 0 inches per second Resolution 300 DPI 12 dots per mm Font styles Any Windows TrueType Font when P C driven Printer fonts only when using remote keyboard expandable vertically and horizontally up to 8x Bar codes Code 39 Code 93 Code 128 UCC Code 128 Subsets A B and C Codabar Interleaved 2 of 5 EAN 8 EAN 13 UPC A UPC E EAN and UPC
17. he PAUSE button then turn on printer power e Release PAUSE button when the printer feeds labels e When the printer stops and two green lights are on the printer is now ready to print e When the printer is out of ribbon or media the ON LINE light will not illuminate and the ERR light will flash e Reload the ribbon or media without turning off the printer power 14 LabelStation Set Up Manual 2005 3 2 1 Installing label supply roll into LabelStation Printer A Figure 6 Inserting label supply roll into label roll mount 1 Label Supply Roll Spindle 2 Label Roll Mount 3 Label Roll 4 Fixing Tabs 3 2 2 Feeding Labels through the LabelStation feed guides Figure 7 Feed labels through adjustable label guide 1 Printer Carriage Release Lever 2 Platen 3 Label Media 4 Adjustable Label Guide 15 LabelStation Set Up Manual 2005 3 3 Loading Continuous Rolls including Heatshrink Tubing Turn the printer off and open the printer cover Disengage the printer carriage by pulling the grey printer carriage release lever on the left side of the platen see figure 8 Slide the label supply roll spindle through the core of a label roll and attach the fixing tabs onto the spindle Place the label roll into the label roll mount Feed the label under the carriage and over the platen see figure 9 NOTE ENSURE THAT THE LABEL MEDIA IS UNDERNEATH THE GREEN SENSOR Adjust the label guide to f
18. it the width of the media do not close to tightly Engage the printer carriage ensure both sides are locked down Wind the label roll until it becomes adequately taut Turn the printer on and the PWR amp ON LINE Light will illuminate When the printer is out of ribbon or media the ON LINE LED will not illuminate and the ERR LED will flash Reload the ribbon or media without turning off the printer power 3 3 1 Installing the supply roll into LabelStation Printer s AN mo 5 j 1 Label Supply Roll Spindle 2 Label Roll Mount 3 Label Roll 4 Fixing Tabs Figure 8 Inserting label supply roll into label roll mount 3 3 2 Feeding continuous material through the LabelStation feed guides 1 Printer Carriage Release Lever 2 Platen 3 Label Media 4 Adjustable Label Guide Figure 9 Feed material through adjustable label guide 16 LabelStation Set Up Manual 2005 3 4 Loading Print Ribbons Place an empty paper core on the ribbon rewind spindle Install the ribbon on the ribbon supply spindle Disengage the printer carriage Pull the ribbon leader to the front from beneath the printer carriage Attach the ribbon leader to the ribbon rewind paper core e Rotate the ribbon rewind roller until the roller is thoroughly covered by the black section of the ribbon e Engage the printer carriage 3 4 1 Installing the Print Ribbon into the LabelStation printer Figure 10 Placement of ribbon supply rol
19. l 1 Printer Carriage Release Lever 2 Ribbon Supply Spindle 3 Ribbon Rewind Spindle 4 Thermal Transfer Ribbon 3 4 2 The LabelStation printer with the ribbon installed correctly Figure 11 Installation of label stock and print ribbon 17 LabelStation Set Up Manual 2005 4 DESIGNING amp PRINTING 4 1 Introduction The LabelViewXLT software is very easy to use and is similar in operation to most other Windows based programmes NOTE This quick guide is not a LabelViewXLT user manual it is designed to help you get up and running in the minimum of time A full LabelView XLT user guide is found by running the software and pressing F1 or HELP gt HELP We recommend that you become familiar with the user guide There are a few very important points that you will need to know about when using LabelViewXLT to design and print label signs and stickers This Quick Guide aims to cover these as simply as possible Software set up is critical it is very important that when designing your label you must set certain parameters so that the software can give the correct information to the printer This falls into three main areas e Type of media being used in the LabelStation Printer You must tell the software what type of media you are using it could be die cut labels which use a 3mm vertical gap between each one or it may be a roll of continuous material for signs amp stickers e Label size The printer needs
20. most common problems that may be encountered when operating the LabelStation printer If the printer still does not function after all suggested solutions have been invoked please contact Advanced Labelling Systems on 01202 683212 Emailed requests for support should be directed to info labelstation co uk Problem Ribbon does not advance or rewind Solution Check print head is locked down fully Check that ribbon is securely attached to the ribbon take up spool Problem Poor print quality Solution Clean the thermal print head Check ribbon is fitted correctly Adjust the print density setting Ribbon and media are not compatible Problem Power indicator does not illuminate Solution Check the power cord see whether it is properly connected Problem ON LINE indicator is off Solution Out of paper or out of ribbon Calibrate the sensitivity of gap sensor see section 3 2 Problem ERR Light is on Solution Wrong sensor type selected in software Wrong media installed in printer Rewind ribbon paper core is not installed Problem with your label design Problem Continuous feeding when printing labels Solution Calibrate the gap sensor see section 3 2 Wrong media being used Wrong sensor type selected in software Our technical support is available to you during working hours please to call with any problems you may have Tech Support Line 01202 683212 31 LabelStation Set Up Manual 2005 5 2 2 Err
21. mpatible label media Print Ribbons Our print ribbons have been designed for optimum print performance with our range of label media As a guide Industrial Print Ribbons are long life amp highly durable when used with the appropriate media General Purpose Print Ribbons are ideal for paper labels and printing on polyesters or vinyls where no long term performance is required We cannot guarantee the performance the LabelStation System with non approved supplies 5 4 Compliance s CE FCC UL CUL T V GS CNS 37 LabelStation Set Up Manual 2005 5 5 Warranty Information Advanced Labelling Systems warrants to the customer that under normal use and service the LabelStation printer with the exception of the print head purchased hereunder shall be free from defects in material and workmanship for a period of one year from the date of shipment by Advanced Labelling Systems Expendable items or parts such as labels amp ribbons are not covered by this warranty This warranty does not cover equipment or parts which have been misused altered neglected carelessly handled or used for purposes other than those for which the printer was manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorised service 5 5 1 Thermal Print Head The warranty of the thermal print head is limited to ninety days 90 from the date of shipment to buyer The warranty does not cover thermal
22. ng plant tags the sensors need to be set up in the following ways Lock Loop Labels Die Cut Labels Chapter 4 2 Stick in Tags Die Cut Labels Chapter 4 2 Vinyl Pot Labels Die Cut Labels Chapter 4 2 Continuous Bed Vinyl Continuous Chapter 4 3 Swing Tags Die Cut Labels Chapter 4 2 Our technical support is free and your sales contact will be pleased to help if you need assistance with your printer or software Tech Support Line 01202 683212 23 LabelStation Set Up Manual 2005 4 5 Printing from Windows Software e Place the LabelStation Design amp Print Software CD ROM into your local CD drive lt D gt e Click on your START button and choose RUN e Click BROWSE select lt D gt where this is your CD drive e Double click the folder named Extra Drivers e Choose TSC_6 8 3 e Click OK e The Windows drivers will start to load and display with a Licence Agreement screen Windows Prister Drivers License Agreement KJ SEAGULL i SCrENTIFIC Please read the following license agreement caretuly 1 WINDOWS PRINTER DRIVER LICENSE AND LIMITED WARRANTY F Seagull Scientific Inc Seagull grants you a non exclusive license to use the accompanying Windows Frinter Driver s and related documentation Seagull Software subject to the following provisions You assume ful responsibilty for the selection of the Seagull Software to achieve your intended resuts and for the irstallation use and res
23. or Messages Syntax Error e The command format is incorrect e The serial port setting is incorrect Out of Range e Numeric input is too large to be processed e The input string is too long to be stored e The size of the text or bar code exceeds that of the label Download Error e The download file format is incorrect e There is not enough memory to store the file Stack Overflow e A mathematical expression is too complicated Divide it into several expressions e The nested routine is too deep Memory Error e Too many variables defined RS 232 Error e The serial port setting is incorrect File Not Found e Cannot open the file specified Download the file again Type Mismatch e Variable type mismatch Gap Not Found e Cannot detect label gap Calibrate the label again Clock Access Error e Cannot read from write to the real time clock 32 LabelStation Set Up Manual 2005 5 2 3 Power on Utilities There are three power on utilities to set up and test LabelStation hardware Pressing the FEED or PAUSE button and turning on the printer power simultaneously activates these utilities The utilities are listed as below e Self test e Gap sensor calibration e Printer initialization Self Test Utility To initiate the self test mode e Install the label first e Depress the FEED button while turning on the printer power The printer will calibrate the label length If the label gap is not detected within
24. perties aixi Generel Shang Pats Acvarced Security Forts Tools About ye TSC TTP 34244 seagull Locator Commert OT K TSC TIP 342M seagull Printing Preferences Model TSC TTP 342M e Foaues Page Setup Giathice Stock Option Abeut Colo No Paper available eee Metod a Double whed No Staple No Typa Ga Speed Unknown Gep Heigit 30 mm Gap Oflse 00 mm Maxinvam iosclition 300 dl Ean epee Mode Normal x Printing Preferenose Piirt Test Pags Feed Ollsat 00mm OK Cancel oral fee Cenoel Apay Help e Select the GENERAL tab then click on PRINTING PREFERENCES and then select the STOCK tab you will need to make sure the Method is set to Thermal Transfer The type will depend on the material you are printing onto and this is also where you would set the cutter if you have one You are now ready to print from your Windows Software remember you need to match your page size to your label size 27 LabelStation Set Up Manual 2005 5 LABELSTATION SPECIFICATIONS 5 1 Advanced Features 5 1 1 External Label Roll Mount Figure 12 Installation of external label roll mount 1 External Label Roll Mount 2 Label Supply Roll Spindle 3 External Label Feed Opening 4 Fixing Tabs 28 LabelStation Set Up Manual 2005 5 1 2 Self Peeling Function The self peeling function takes the backing off the label and presents it ready for application To employ the s
25. print heads which have been misused altered neglected handled carelessly or damaged due to improper cleaning or unauthorised repairs 5 5 2 Warranty Service Procedures If a defect should occur during the warranty period the defective unit must be returned freight and insurance prepaid in a suitable protective shipping container to Advanced Labelling Systems Include a contact name action required and a detailed description of the problem and examples when possible Advanced Labelling Systems shall not be responsible for any loss or damages incurred during shipping or any loss due to the printer being unavailable for use 5 5 3 General Warranty Provisions Advanced Labelling Systems makes no warranty as to the design capability capacity or suitability of any of its hardware supplies or software Software is licensed on an as is basis without warranty Except and to the extent expressly provided in this warranty and in lieu of all other warranties expressed or implied including but not limited to any warranties of merchantability or fitness for a particular product Purchaser shall be solely responsible for the selection use efficiency and suitability of Advanced Labelling Systems products 5 5 4 Limitation of Liability In no event shall Advanced Labelling Systems be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Advanced Labelling Systems products
26. rizontal Gap fo 0 Print Speed 1 5 ha Temperature E Cancel Help Enter label Width as 50mm Enter label Height as 25mm Left Margin is not required Vertical Gap is 3mm between labels Labels Across is 1 Horizontal Gap is 0 Print Speed The speed at which the label is printed Reducing the Print Speed will usually increase the print quality Both print speed and temperature determine print quality Temperature The temperature at which the label is printed Increasing the Temperature will make the printing darker but can cause a blotchy appearance around the printed images Different label materials require different speed amp temp settings adjust at the time of printing for best results 19 LabelStation Set Up Manual 2005 e You must now select the OPTIONS tab Label Setup Eg Label Description Job Modifier Ressanererssssconeneres Print Rotation Normal 7 Label Offset fo 0 Sensor Type VerticalGap I Cut Dottu x Increment Method Printer be Quantity Data Source When printed X PrintPad Port COM1 he Cancel Help e Print Rotation Leave as normal e Label Offset 0 0 e Sensor type Vertical Gap must be selected when using die cut labels on a roll the printer uses this instruction to register the start stop point of the labels e Cut Set to Don t Cut if you have no cutter assembly on your printer e Set to At End Of Batch if you want ea
27. tallation guide Label design software CD ROM If any parts are missing please contact the customer service department of Advanced Labelling Systems 01202 683212 Separately purchased items may also be included please check these items against your order or delivery note These additional items may include Continuous Rolls Die Cut Labels Cable Markers Print Ribbon this is usually fitted to your printer prior to dispatch Memory module Cutter Unit this is usually fitted to your printer prior to dispatch Portable mini keyboard LabelStation Industrial Symbols CD ROM 3 LabelStation Set Up Manual 2005 1 3 Getting to Know your LabelStation This section shows the various parts of the LabelStation printer We recommend that you familiarize yourself with these parts 1 3 1 LabelStation Printer External View Figure 1 Top front view 1 Cover Release Button Press in both sides to release lid 2 PWR ON LINE and ERR lights PWR POWER Light The green PWR light illuminates when the POWER switch is turned on ON LINE Light The green ON LINE light illuminates when the printer is ready to print When PAUSE button is pressed the ON LINE indicator flashes ERR Light Error Paper Empty The red ERR Light illuminates in the event of a printer error such as memory error syntax error and so forth For a full list of error messages please refer to section 5 2 2 Error Messages 3 PAUSE Button The PAUS
28. th as 100mm Enter label Height as 250mm Left Margin is not required Vertical Gap is 3mm this will be blanked out when you amend the sensor type in the OPTIONS tab Labels Across is 1 e Horizontal Gap is 0 Print Speed The speed at which the label is printed Reducing the Print Speed will usually increase the print quality Both print speed and temperature determine print quality Temperature The temperature at which the label is printed Increasing the Temperature will make the printing darker but can cause a blotchy appearance around the printed images Different label materials require different speed amp temp settings adjust at the time of printing for best results 21 LabelStation Set Up Manual 2005 e You must now select the OPTIONS tab Label Setup At end of Batch e Print Rotation Leave as normal e Label Offset 0 0 e Sensor type CONTINUOUS This option is critical and must be selected when using continuous rolls This stops the printer looking for a gap in the media If this is not correctly selected the printer will error e Cut Set to Don t Cut if you have no cutter assembly on your printer e Set to At End Of Batch if you want each print job to be cut off at the end of the print run e Set to At Fixed Interval if you want to cut off a fixed number of labels from the print run Other options on this screen can be disregarded e Now click OK to return to your label design screen you can now a
29. to know the label size for obvious reasons e Cutter settings only applies if this optional item is installed on your printer If you have ordered the optional label cutter you will need to tell the printer when to cut the labels Your choice is after each label has been printed at the end of the print run or never IMPORTANT NOTE If your set up is incorrect your labels will not print or your LabelStation printer will error PRINTING FROM WINDOWS SOFTWARE The LabelStation will print from most Windows Software You will need to install the Windows drivers as the printer drivers for LabelView are unique to LabelView and will not work with any other software Please refer to Chapter 4 4 for instructions 18 LabelStation Set Up Manual 2005 4 2 Printing Die Cut Labels Setting up LabelView XLT to print DIE CUT labels on a roll The following guide illustrates the steps to creating a brand new label design This is a model for all die cut labels including self laminating wire markers NOTE We will assume that the label size being used is 50mm x 25mm e Check that the correct printer is selected choose FILE then SELECT PRINTER which should display the TSC Clever TTP 342 e Choose FILE and then NEW the Label Set up box will be displayed Label Setup x Label Setup Options Label Description Job Modifier o o TSC Clever TTP 342 Width jo Height js Left Margin joo Vertical Gap Bo Labels Across h z Ho
30. ults obtained from the Seagull Software Ttle to and allrights and irterests in the Seagull Software wherever resident and on zi hwhatever media are and ehall remain the nranert nt Saanull Furthermore hy neinn the Both the software and the related material are Copyrighted and are protected by law accept the terms in the license agreement ik Ido not accept the terms in the licerse agreemert e Please read the licence information and choose I accept the terms to continue e Click Next Installation Directory ry SEAGULL CIENTIFIC Please select the drectory to unpack the software The software will be unpacked to the directory listed below To unpack to a different drectory either type in the new path or click Browse to select a different directory Installation Directory c seaqul Browse Space required on drive 5 0 MB Space available on selected drive 32 3 GB lt Back Cancel e The default directory for the drivers are lt c Seagull gt we recommend that this is not changed 24 LabelStation Set Up Manual 2005 e Click NEXT Windows Printer Drivers x Installation Information ry SEAGULL Follow the instructions below to install the software e Ensure that both the Options are ticked and then click FINISH e The drivers will start loading e When this is complete Microsoft Internet Explorer will open with a document called Installing Windows Printer Drivers e Cli
31. ur printer the LabelStation is a TSC TTP 342M Add Printer Wizard A The manulactwer and model detemniie which pliner to use V Selec the manufacturer and model of your pinker If youi ganlei came with an istallatior dik cick Have Dik l your printer i not listed consult your pinler documentation for a compalitle printer Prinlets TSC TOP25 i TSM TMP en Undue lt Back Neth gt Canosl PLEASE NOTE IF YOU SELECT THE WRONG PRINTER NAME THE LABELSTATION WILL NOT WORK 26 LabelStation Set Up Manual 2005 e Continue with the Add Printer wizard except for the test page procedure e Select No when asked if you want to print a test page Since the Windows test page procedure assumes you have a laser ink jet or dot matrix printer that can print out a full page it is very unlikely that you will be able to properly print it to your thermal label printer e Now click FINISH Your Windows Drivers are installed you may need to go into the drivers to configure them for your specific needs e Click on your START button and choose SETTINGS and PRINTERS fm Programs Documents gt gt Control Panel A Network and Dial up Connections W Search a EI Printers 2 Help A Taskbar fadds removes and configu gi Run 2 Cy Shut Down Astor of BINTEC B452 Setup 2004 Mi e Inthe Printers folder Right Click the mouse on the TSC TTP 342M icon and select Pro
32. with 2 or 5 digit add on Postnet 2D bar codes Maxicode PDF 417 DataMatrix Graphics Mono PCX format recommended Indicators and Buttons Indicators PWR ON LINE ERR Buttons POWER PAUSE FEED Note The functions of buttons and LED S can be redefined by commands Communication Interface Interface Parallel LPT Char Set ANSI ASCII character set Power Requirements In voltage Switching power 110 240 VAC 50 60 Hz Outvoltage 24 VDC Fuse 2A maximum Note Use only the LabelStation power supply failure to do so could cause serious damage to the LabelStation printer Environment Operating temperature 40 F to 104 F 5 C to 40 C Storage temperature 14 F to 140 F 10 C to 60 C Humidity 10 to 95 non condensing Ventilation Free air movement Printer Body Dimensions 6 14 H x 9 13 W x 11 34 D 15 6 cm H x 23 2 cm W x 28 8 cm D Weight LabelStation Printer 6 0 Ibs 2 7 kg 36 LabelStation Set Up Manual 2005 5 3 2 Options A number of different options may be added to the LabelStation printer for even greater convenience and versatility The available options include e Industrial Graphics CD ROM e Expandable FLASH memory module e Cutter for guillotining labels or sign vinyl s e Portable LCD keyboard 5 3 3 Supplies Label Stock Signage Media and Cable Markers LabelStation is capable of printing on a wide range of media Refer to the supplies price list for specifications of co
33. y Module Slot with cover on 5 LabelStation Set Up Manual 2005 1 3 3 LabelStation Printer External Rear View 1 2 3 4 5 Figure 3 Rear view 1 Power On Off Switch 2 Power Supply Connector 3 RS 232 DB 9 Interface Connector 4 Centronics parallel Interface Connector 5 Label Insert Opening for use with external labels 1 3 4 LabelStation External Label Roll Mount This is used when a larger diameter roll of labels or heat shrink tubing is being used in excess of 100mm The label mount sits behind the printer and the labels feed through a slot in the back of the printer Figure 4 External label roll mount 6 LabelStation Set Up Manual 2005 2 INSTALLING THE LABELSTATION SOFTWARE 2 1 Installation Requirements The LabelStation systems include a user friendly design and print package called LabelView XLT This is a commercially available well proven package which will help you get the best from your LabelStation printer This set up guide will help you install and configure the software in a minimum of time Note The Quick Set up Guide assumes the following Your P C is running Windows 95 98 ME NT 2000 XP Cis your local hard disk D is your local CD drive LPT1 is your local parallel printer port You have approx 30mb HD space free You have full network rights We currently do not support Apple Mac or Linux Operating Systems The LabelStation system is not supported as a networka
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