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QBoxV5 User Guide

1. www autocue com Q i Qo Q O od le S n U E Issue 230215 2003 2008 Autocue Group Ltd www autocue com QBox Installation amp Operation Guide secriont Prompting Software Overview Autocue s revolutionary prompting and scripting application suite offers a range of prompting solutions to match your needs and your budget From the entry level QStart through the QPro to the fully featured QMaster for the more demanding live broadcast environment These prompting applications were developed in response to customer needs for a modular product set that can be upgraded to more feature rich variants at any time NOTE Autocue products are designed to interface with prompter display units from most manufacturers Issue 230215 2003 2008 Autocue Group Ltd 1 1 1 QGStart QStart is Autocue s entry level prompting solution Install the software on a computer and connect it to a prompt display unit and you are ready to begin work Being a software scroll application QStart needs no additional hardware Ideal for simple prompting environments QStart supports prompting and editing of single scripts The application has limited editing capabilities and prompting is controlled via a standard PS2 or USB mouse If you need to manage multiple scripts in a runorder or prompt in more challenging environ ments you should consider either QPro or QMaster To upgrade to either product yo
2. Port Usage Select Device Type Autocue Serial Multibutton Control V1 Autocue Serial Foot Control V1 Autocue Serial Multibutton Control V 1 Autocue Serial Two button Scroller V 1 Input Device 5 Repeat the steps outlined in this section for each serial port available on your QBox 4 8 2 Configure a controller attached to a serial port 1 Attach a keyboard to the QBox and access the configuration menu by pressing F8 2 Press the Down arrow key to highlight Configure QBox and then press Enter QBox Management Interface Uparade Firmware b Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console le To Installation amp Operation Guide 3 Use the arrow keys to highlight Input Devices and press Enter Configure QBox Network Settings Configure networking Time and Date Time zone and synchronisation settings Hardware Ports Configure serial ports etc Overlay Elements Configure overlay items lt ESC gt Go to previous level lt F10 gt Close console 4 Use the arrow keys to highlight the required device type and press Enter Autocue Serial Multibutton Control Autocue Two button Hand Control serial mb v1 serial two button v1 EE ttySO lS o Use the Tab key to highlight each parameter to be set and either use
3. B 3 3 Using an undisciplined local clock An undisciplined local clock allows a QBox to be a self referencing time source 1 Bring up the onscreen menu by pressing the F8 key 2 Select Configure QBox and press Enter 3 Use the Right arrow key to select Time and Date and press Enter 4 SelectNTP Server Settings and press Enter to display a list of time servers 39 www autocue com FCC Certification C QBox V5 FCC Notice This product complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference with radio communications Operation of this product in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense FCC Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Declaration of Conformity This product complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This product may not cause harmful interference 2 This product must accept any interference received including
4. the presence of both items and will give you the option to choose in which mode you wish to 2 4 www autocue com py AN0J9 ansoyny 800Z E00Z SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide 5 You will be presented with a blank grey screen with menu bars at the top of the screen OMaster File Prompt Automation Master Slave Tools Window Help HE 24 N PTE For Help press F1 6 Open the Configure Scroll Controls window Ol ow a 1l A jt English Print Engine Idle by selecting Tools 55 Opti ns 7 Click on the sign to expand the QBox Prompt Engines menuand selectScroll Controls 8 Plugin a scroll control 9 Select a scroll control and click OK 10 Confirm the QBox IP address by pressing the F5 key on the QBox keyboard to display the QBox System Information QBox System Information Hostname Firmware Type Tag Firmware Version QBox Process Version Memory Usage Firmware Flash Usage Data Flash Usage NTP Status Timesync Status Timesync Clock gbox08007 QBoxFirmwarevM 2 00 3 2 00 16 of 250 MB 6 163 of 496 MB 32 55 10 of 479 MB 2 35 NOT LOCKED Time Locked LEONID Esc Quit F1 F 3 Select Page Section 4 QBox Configuration and Operation Configure the QMaster to QBox interface Altering QBox configuration using a ShuttlePRO controller 11 Selectthe QBox Status Pa
5. QBox Manage ment Interface oe d Configure QBox Configure QBox Settings Upgrade Firmware Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license BE lt ESC gt Go to previous level lt F10 gt Close console 2 Use the Down arrow key to select Configure QBox and press Enter QBox Management Interface 9 Upgrade Firmware b Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console www autocue com py dnol5 enooiny 8002 60029 SLZOEZ anss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation 8 Operation Configuring network connections Guide Configuring a direct QBox computer connection 3 Use the Rig ht arrow key to select the Network Settings option in the displayed NOTE The image above is for illustrative purposes list and press Enter only You would highlight the appropriate connection depending on which type of network port you have chosen to use Configure QBox 6 Press the Ctrl and Page Down key to bring up the IP v4 Settings page Time and Date Time zone and synchronisation settings IPv4 Settings DNS Settings O Manual Configuration Hardware Ports Conf
6. and then press Enter QBox Management Interface A Upgrade Firmware L Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console Signal Standard NTSC N A PAL N A SDI NTSC Monitor Resolution le To Installation amp Operation Guide 3 Press the Right arrow key or Tab key to select Display Settings Configure QBox Network Settings Configure networking Time and Date Time zone and synchronisation settings Hardware Ports Configure serial ports etc Overlay Elements Configure overlay items Innit Die vices lt ESC gt Go to previous level lt F10 gt Close console Press Enter to view the configuration options for your monitor from which you can choose the appropriate video output signal 4 Select the setting for your monitor type and signal standard Use the Tab key to move through the list and use the Space bar to select the appropriate setting The table below lists the recommended QBox display mode and output settings QBox Setting 640 x 480 NTSC Native 720 x 576 PAL Native 640 x 480 NTSC Native 14 www autocue com pr1dnoJjo enooiny 800Z E00ZO GLZOET anss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Basic operational ch
7. connection 18 4 4 2 Connecting QBox to an existing network 20 4 5 Time settings on a QBox 22 4 6 Using a scroll control device to configure QBox eeeeeeeesss 23 4 6 1 Altering QBox configuration using a ShuttlePRO controller 24 4 7 Configure the QMaster to QBox I iie emisores 24 4 7 1 Loss of network connections 26 4 8 Configure QBox scroll controls 21 4 8 1 Enable a serial port 21 4 8 2 Configure a controller attached to a serial port 20 4 9 Configure QBox display output 29 5 Upgrading QBox Components 31 5 1 QBox upgrades 31 5 1 1 Firmware upgrade 31 5 1 2 Licence upgrade 32 A Multihead Prompting 33 A 1 Configuring QMaster for multi head FOI OUI Le ANE TOC 33 B Time Synchronisation 35 B 1 Time signals 35 B 1 1 Operational scenarios requiring synchronisation 35 B 2 Time Synchronisation Daemon 36 B 2 1 Synchronisation options 37 B 2 2 Computer firewall settings 37 B 3 NTP Server Settings 38 B 3 1 Adding servers to an existing NTP server list 38 B 3 2 Disabling the iBurst function 39 B 3 3 Using an undisciplined local vel C 39
8. some connectors may differ slightly to a QBox your receive The following connections and indicators are on the front of a QBox e two USB connector e one hard disk drive activity indicator LED e one illuminated power On Off button 4 0 www autocue com py dnog ansomy 800Z E00ZO SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 3 QBox Hardware Installation 4 Operation Set up QBox Guide QBox rear panel 3 2 2 Box rear panel Ethernet port 8 Box has a socket for a There are a variety of connectors on a QBox RJ45 Ethernet cable used when connecting to a which allow you to connect the unit to many network different input and output devices USB ports USB ports are used to connect USB devices such as a USB drive USB scroll control and USB dongle Power QBox operates on a 240V power supply 3 2 3 Box internal configuration The QBox mainboard contains the processor chipset and control chips Descriptions of the connectors are given in the following sections QBox includes a BNC extension for the board All BNC connectors The BNC output is other hardware operations are preconfigured used to connect your QBox to video display units and there 5 no need oring idi to maka such as a prompter or composite monitor for changes to jumpers or dipswitch settings on the previewing The BNC output is also used to mainboard or install extra software drivers to connect QBox
9. the space bar to enable a setting or enter the required value Main Settings O Use Scroll Table O Centre Stop Mode E Use Linear Mapping O Use Logarithmic Mappina Zero Point Zero Region Size Linear mode Multiplier Logarithmic Multiplier NOTE Use the Backspace key to delete any information already displayed www autocue com py dnog enooiny 800Z 00ZO SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Configure QBox display output Guide Configure a controller attached to a serial port 6 Use the Ctrl and Page Down keys to 7 Press Enter to display a list of actions that select the Buttons tab can be assigned to a button Main Settings Buttons Main Settinas Black Button default forward reverse Black Butto Change Direction O Do Nothina E Scroll Action Red Button Red Button Select Button Action Marker In Current Direction Blank Screen Change Direction Cue Story Marker In Current Direction Next Marker Next Story Opt In OBox Only Opt Out QBox Only Previous Marker Previous Story Reset Storv OK Cancel 8 Use the Arrow keys to highlight an action and press Enter to assign it 9 Repeat the steps outlined above for each button on the particular type of controller 4 9 Configure QBox display output In addition to the resolution and output mode 4 Press the
10. the modules prompter The QBox advantages include Wireless connectivity to the central control e substantially increased system reliability computer and to control devices the best script image quality and Newsroom interface to all mainstream the ability to use a prompter in situations newsroom computer systems where previously it was considered e Multi controller interface to control a impossible prompter with multiple controllers QMaster combines the advantages of the QBox e Multi head feature allows each presenter to with all of QPro s capabilities and features It is independently control their prompter while supplied with a multi button control unit ideal for off air studio applications Importantly it can be comple 1 1 4 Feature summary Feature Scripting Edit single script Open and edit multiple scripts Limited editing tools Comprehensive suite of tools Rundown management Interfaces PowerPoint Conference systems Closed captioning Automated newsroom systems Scroll controls Software Serial multi button OA Wireless operation Muli head prompting IN O A E ob 2 LLL LLL ICA E IR MM A AAA LLL CITI CITI TITI LITT Serial 2 button D D D E S 1 2 Prompting hardware QBox QBox is a hardware scroll device with a prompting capability Its main innovation is that it difference It supersedes the Autocue IMT card connects to the control computer via Ethernet and and de
11. to a distribution amplifier that facilitate operation with the QMaster software on allows digital signals going to multiple prompters the PC to be converted to analogue A QBox also supports wireless connections and controls The mainboard has an expansion slot VGA port ADVI port is used for into which a wireless card can be fitted connecting to a VGA monitor A VGA monitor is QBox includes solid state memory with enough used to preview QBox Linux console capacity for approximately 50 hours of script and rundown information Serial port Serial ports are used to connect serial devices to QBox These include serial mouse devices and dedicated hand controls 3 3 Set up QBox 3 3 1 Connect QBox to a prompter eS Or monitor NOTE Refer to Autocue s prompter documentation for information on the prompter port A composite monitor or prompter should be l l configuration connected using a composite cable with BNC connectors Attach the cable to one of the three Video Out BNC ports on the QBox and the other end to the Video In BNC port on the prompter monitor 1 1 www autocue com Section 3 QBox Hardware QBox Set up QBox Installation 8 Operation Connect any peripherals to the QBox Guide 3 3 2 Connect any peripherals to the QBox The peripherals you need to connect are a keyboard and a scroll control Keyboard A keyboard is used to configure a QBox After initial setup you should only need to connect a keyboard if
12. 003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Secrion 5 U DO rading QBox Components You will need to upgrade your Autocue products Follow the procedures outlined in this chapter and when new features and enhancements are any additional steps that are contained in the released for QBox firmware notification email or letter When features are made available Autocue customers are informed and requested to CAUTION After upgrading ensure that the version upgrade the products they have purchased numbers of your software and firmware are compatible If you have any doubts contact Autocue Technical Support for information E 5 1 QBox upgrades Your QBox requires upgrading in the following 3 Press F5 on the keyboard QBox system situations information similar to below will be e When the trial period for your QBox use has displayed expired e When new QBox firmware versions are QBox System Information d ilabl Hostname gqbox06002 made avaliable Firmware Type Tag GBoxFirmwareVM Firmware Version 2 00 3 Upgrading QBox involves either adding configu QBox Process Version 2 00 Memory Usage 16 0f 250 MB 6 rations for a new version to your existing QBox or Firmware Flash Usage 163 of 496 MB 32 96 changing the license information using a USB rnb E DEKO drive Timesync Status Time Locked Timesync Clock LEONID Esc Quit F 1 F 3 Select Page 9 1 1 Firmware upgrade 1 Contact Autoc
13. Box access the configuration menu by pressing F8 QBox Manage ment Interface Configure QBox Configure QBox Settings Uparade Firmware Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Uparade the device license EEG lt ESC gt Go to previous level lt F10 gt Close console 5 Press the Down arrow key to highlight Configure QBox and then press Enter 6 Press the Down arrow to highlight NetworkSettings and press Enter www autocue com py AN0J9 enoojiny 800Z E00ZO SLZOEZ enss QBox Section 4 QBox Configuration and Operation Installation 8 Operation Configuring network connections Guide Connecting QBox to an existing network Issue 230215 2003 2008 Autocue Group Ltd 7 Press the Down arrow key until lan0 is highlighted and press Enter 8 Press the Ctrl and Page Down keys to select the IPv4 Settings page 9 f a DHCP server is running on your computer or on the network ensure that Automatic via DHCP is selected in the IPv4 Settings page IPv4 Settings DNS Settings O Manual Configuration Bl Automatic via DHCP Automatic via ZeroConf IP Address Subnet Mask Default Gateway OK l Cancel 10 Press the Tab key and Enter to return to the original menu This procedure is complete and you can move to the procedures in section 5 4 2 Assigning a static IP address A static IP ad
14. Ctrl and Page Down keys to you can also configure the margins of the select the Margins tab QBox display output The Left Margin field will be highlighted 1 Attach a keyboard to the QBox and access the configuration menu by pressing F8 s 2 Press the Down arrow key to highlight Configure QBox and then press Enter 3 Use the arrow keys to highlight Display Settings and press Enter Configure QBox OK l Cancel Network Settings Configure networking Time and Date Time zone and synchronisation settings 5 If necessary press the Backspace key to delete the current entry and then enter the number of pixels required for the left margin Hardware Ports Configure serial ports etc Configure overlay tems 6 Press the Tab key to highlight the Right T Margin field lt ESC gt Go to previous level lt F10 gt Close consol 7 If necessary press the Backspace key to delete the current entry and then enter the number of pixels required for the right margin 8 Press the Tab key to highlight the OK button and press Enter to confirm changes 29 www autocue com Section 4 QBox Configuration and Operation Configure QBox display output Configure a controller attached to a serial port NOTE You must reboot your QBox in order for the changes to take effect 30 le To Installation amp Operation Guide www autocue com py dnol5 enooiny 8002 60029 SLZO Z enss Issue 230215 2
15. Installation and Operation Guide Autocue QBox 5 Version 2 20 O N N c Q 0 D gt LO nG O aa O www autocue com QBox Installation amp Operation Guide Autocue have been serving the broadcast industry since the mid 1950s when Autocue in London supplied the very first prompters via their rental divisions Creating broadcast history The two companies merged in 1984 under Autocue Group and with the introduction of the QSeries family of software became the only company to offer the television industry a single solution for all transmission newsroom scripting and prompting requirements Prompter of choice around the globe Autocue Group is known worldwide for its service and dependability serving such prestigious clients as the BBC Bloomberg NBC and CNN The Group s prompting solutions are compatible with all newsroom systems on the market and are in use worldwide by broadcasters production professionals government facilities and corporate producers requiring excellence in prompting and newsroom automation solutions For further information please visit either web site shown at the bottom of this page i 7 www autocue com py dnog enooiny 8002 60029 SLZO Z anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Preface About this guide This guide provides e an overview of QBox guidance on installing QBox guidance for configur
16. License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console 3 Use the arrow keys to highlight Hardware Ports and press Enter Configure QBox Display Settings BI J Configure resolution outputs etc Network Settings Configure networking Time and Date Time zone and synchronisation settings Overlay Elements Configure overlay items Innit Devices lt ESC gt Go to previous level lt F10 gt Close console 4 Use the Arrow keys to select the required serial port and press Enter Serial 1 Serial 2 Built in Serial Port Built in Serial P serial ttySO serial ttyS1 Serial 3 Serial 4 Built in Serial Port Built in Serial P serial ttyS2 serial ttyS3 The first time that a serial port is configured it will be shown as disabled Port Usage a Disabled O Input Device scroll control Use the Tab key to highlight the Input Device entry and press the space bar to enable the port Port Usage Input Device O Disabled E Input Device scroll control When a port is enabled the Input Device tab becomes visible Use the Ctrl and Page www autocue com Section 4 QBox Configuration and Operation Configure QBox scroll controls Configure a controller attached to a serial port Down keys to select the tab Port Usage Select Device Type Input Device Press the down Arrow key to highlight and select a type of scroll controller
17. aracteristics Installation 8 Operation QBox front panel Guide to allow QBox output to be displayed on multiple signal to connect your QBox to a prompt prompters monitor or other display screen ARJ45 network cable is required in order to Computer QMaster software installed on a connect a QBox to a network computer allows scripts to be edited and managed by an operator QMaster can be installed on a laptop or desktop computer which USB Drive AUSB drive can be used to is then connected to QBox store and transfer scripts to be loaded for i prompting Formatted as FATt32 Scroll control device QBox can control the script on a prompter display unit using a variety of devices For details about supported equipment refer the scroll controls section of the above items but details of required cable user guide for the software you have purchased lengths and the specifications of other equipment must be provided NOTE If requested Autocue can provide all of the Cabling The following cables are used for connecting QBox to other hardware Output from a QBox can be composite video signal or SDI You will require the appropriate cable for the chosen output 3 2 QBox physical characteristics aQ a ierrrrrmwmhvrr p p K 9 2 15 QBox front panel CAUTION A QBoxis a static sensitive device Use appropriate ESD precautions especially if you have removed the cover from the device NOTE The precise physical position of
18. ations such as a walkabout documentary or a shoot that requires varying angles and human movement 7 www autocue com Section 2 QMaster Application Architecture QMaster and QBox operational scenarios Small scale field deployments le To Installation amp Operation Guide www autocue com py dnol5 enooiny 8002 60029 SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide secron 3 QBox Hardware QBox is the latest generation of prompting hardware from Autocue The design of QBox allows the inbuilt prompting intelligence to be distributed away from any control computer allowing more scalable prompting solutions 3 1 Benefits of QBox e Reliability Rarely revert to hard copy again QBox stores a copy of the current rundown or script This copy remains even if the QBox is discon nected or powered down If the control computer crashes or a connection is lost the QBox continues to scroll the script at the same speed With a local hand control a presenter or operator with a preview screen can control the script until the control computer reboots at which point the control of the scrolling script is automatically returned to the computer In the event of a total power failure QBox takes less than 30 seconds to reboot and return to the same point in the script at which A QBox installation or deployment comprises a range of equipment and connections depen
19. ding on the situation in which it is to be used 3 1 1 Supplied equipment When you purchase a QBox from Autocue the following items will be supplied e A standard QBox unit e AIEC plug 240V e Any scroll control devices that you have ordered QBox components the power failed e Versatility QBox can be co located with a prompter display unit and a local control device Alterna tively Ethernet connections allow images from one QBox to be sent to many prompting monitors over greater distances than a composite video connection An Internet connection allows a QBox to be controlled from almost anywhere in the world QBox can also act as a back up in case the control computer is disabled e Affordability No need for back up computer and fewer delays to production Fewer resources needed enabling crew sizes to be reduced Quality Professional output maintained throughout NOTE If the QBox is to be connected to an existing installation you will not receive a USB dongle 3 1 2 Other required equipment A QBox installation also usually requires the following pieces of equipment Prompt monitor A prompt monitor displays output from QBox allowing presenters to read their prepared scripts A QBox is usually connected directly to a prompt monitor Alterna tively a distribution amplifier DA can be installed between the prompt monitor and QBox www autocue com Section 3 QBox Hardware QBox QBox physical ch
20. ding or otherwise without prior permission of Autocue Group Lid All third party software or hardware including logos referenced within this guide is copyright of the respective owners www autocue com Preface Disclaimer Vitec Group PLC reserves the right to revise this publication and to make changes in its content without obligation of Vitec Group PLC to notify any person or persons of such revision le zT Installation amp Operation Guide www autocue com py dnol5 enooiny 8002 60029 SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd fe fey Installation amp Operation Guide QBox v2 API Quick Reference Card Components A standard QBox unit is supplied with e A IEC 240V cable e Any scroll control devices that you have ordered An Ethernet cable and a crossover adaptor plug Connections Plug all required connections before switching your QBox on Attach BNC cables to the required number of video outputs Attach the appropriate network cable Insert the IEC 240V power connection into the IEC socket on the back of the unit The QBox will automatically start Operation 1 Starting QBox Press the main power button on the front of the unit If the unit does not automatically start when power is supplied 2 Stopping QBox Press F8 to access the configuration interface and select Shut down QBox and power off In an emergency press and hold the main pow
21. dress can be set up if no DHCP server is running on the network A static IP address requires the user to manually enter a valid IP address as well as a Subnet Mask NOTE Duplicate IP addresses will cause problems on the network If static IP addresses are to be used it is very important to ensure that they are different from other addresses already in use In addition the precise settings for QBox and the servers should be manually entered if the DNS server cannot be correctly set up to provide the Gateway and DNS sever settings 1 Connect a RJ45 cable from the Ethernet hub switch to the computer 2 Connect another RJ45 cable from a vacant port on the hub switch to a QBox 3 Make sure that the QBox and the computer are switched on 4 Make sure that the hub switch is powered on and already configured to operate 5 In QBox access the configuration menu by pressing F8 6 Press the Down arrow key to highlight Configure QBox and then press Enter 7 Press the Down arrow to highlight Network Configuration and press Enter 8 Press the Down arrow key until lan0 is highlighted and press Enter 9 Press the Ctrl and Page Down keys to select the IPv4 Settings page 10 To manually set a static IP address press the Tab key and then the Space bar to select Manual Configuration The IP Address fields become active 11 Press the Tab key until the IP Address field is highlighted ial lanl uta Wired Network C
22. e 4 The selection will be added to the list of Synchronisation Daemon and press Configured Time Sources Click OK or Enter on the keyboard press Enter 5 The Time Synchronisation Daemon will Time and Date automatically stop and then restart Time Zone Choose the Time Zone l Stopping time synchronralign daemon Starting time synchronisation daemon B 2 2 Computer firewall settings Your computer or network firewall settings may prevent the effective operation of the Time Synchronisation Daemon You must configure your firewall hardware or software to either allow UDP packets on port 3104 or e allow the Time Synchronisation Daemon full NTP Server Settings Configure the NTP Time Server daemon lt ESC gt Go to previous level lt F10 gt Close console NY Crate 2 TheSources dialog is displayed Press the Tab key to move the cursor to the Add button on the screen or press the Insert key on the keyboard Configured Time Sources _ Automatic Network Discovery Add INS access L NOTE Different manufacturers of firewalls implement controls in various ways Contact your own IT department for assistance or to obtain details of the relevant settings OK l Cancel l 37 www autocue com Appendix B Time Synchronisation QBox NTP Server Settings Installation 8 Operation Adding servers to an existing NTP server list Guide B 3 NIP Server Settings The following NTP server functio
23. ecks Guide Reboot and shutdown e If you have a composite monitor you must select either the NTSC or PAL standard for the display mode Your QBox is now configured so that you can operate it in stand alone mode with a prompter You can upload a script or rundown from a USB memory device and start prompting straight away Display If you wish to operate your QBox remotely using Available Profiles a computer running the QMaster software from NTSC Composite SD Autocue the following sections outline the proce dures to configure the connection to the QBox Cancel _ Change page Ctri PgUp PgDn Select items Tab Shift Tab 4 2 Basic operational checks It is recommended that you conduct a number of operational checks to ensure that your QBox is functioning correctly 4 2 1 Reboot and shutdown Ensure that you are able to reboot and shutdown QBox CAUTION If your QBox needs to be rebooted for any reason ensure there are no USB memory devices attached to the unit 1 5 www autocue com Section 4 QBox Configuration and Operation QBox Basic operational checks Installation 8 Operation Reboot and shutdown Guide Rebooting QBox from the Configuration interface 1 NOTE The time taken for a QBox to reboot will vary 1 Press F8 to access the configuration task depending on the number of active network selection interface interfaces that are configured on the device Even if there is no phys
24. enter delivers her part of the bulletin The network and wireless capabilities of QBox supports a widely distributed news broadcast such as presenters in the main studio a business journalist situated in a small studio at the stock exchange and a weather presenter at a remote exterior location Each would have their own QBox linked to the same network and would be able to review their part of the bulletin independ ently One QBox would be designated as the master device and all others would be linked to it Configuring QMaster for multi head 8 Select the connection type in the Type list box 9 Enter the IP address and port number for the new QBox 10 Repeat for each of the QBoxes www autocue com 33 Appendix A Multihead Prompting Configuring QMaster for multi head prompting 34 le zT Installation amp Operation Guide www autocue com py dnog enooiny 800Z E00ZO SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation Time signals Guide Operational scenarios requiring synchronisation AprenDIxB Ime Synch ronisation When operating more than one computing devices that are linked it is advisable to have them all refer to the same time This is important where for example a news show takes place in different studios across the globe B 1 Time signals QBox and QMaster can obtain a time signal from B 1 1 Operationa
25. er button for four or more seconds Configuration Configuration of your QBox requires a standard keyboard be attached to the unit Network connection Configure QBox Display Settings Configure resolution outputs etc Time and Date Time zone and synchronisation settings Select F8 to open the Configuration interface Select Network Configuration Select lan and then set the parameters Press Enter to restart the network interface Click the required buttons to return to prompt mode necessary 2 Wireless connection Optional Select F8 to open the Configuration interface Select Network Configuration Select wlan0 and then set the necessary parameters Press Enter to restart the network interface Click the required buttons to return to prompt mode www autocue com 3 Set margins Configure QBox Mae Network Settings Configure networking Time and Date B Time zone and synchronisation settings Select F8 to open the Configuration interface Select Display Settings Select the Margins tab and then set the necessary parameters Left Margin Right Margin Press Enter to save changes You must restart the QBox for the changes to take effect 4 Scroll controls USB controllers such as ShuttlePRO Shuttle Xpress and wireless presenter mouse are plug and play devices and use their default settings when connected to a QBox For other types of controllers select F8 to o
26. etwork infrastructure including and the number of hubs switches or routers between the computer and the QBox and natural latency in the network it may take up to 30 seconds before the QBox ascertains that there is no QMaster software controlling it When QMaster restarts the software checks if a QBox is currently prompting a script and will ask if you want to re link to that rundown Detected that QBox is prompting the queue H SCRIPTS FinnRundown2 wsr Would you like to attempt to 9 e queue Yes No If you click Yes the relevant rundown will be displayed in the Script Editor window at the current position in the script but with scrolling stopped www autocue com py dnog enoojiny 8002 60029 SLZOEZ anss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation 8 Operation Guide Section 4 QBox Configuration and Operation Configure QBox scroll controls Enable a serial port 4 8 Configure QBox scroll controls Scroll controls may be connected to either the computer running the QMaster software or attached directly to the QBox 4 8 1 Enable a serial port 1 Attach a keyboard to the QBox and access the configuration menu by pressing F8 2 Press the Do wn arrow key to highlight Configure QBox and then press Enter QBox Management Interface As Upgrade Firmware T Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device
27. ftware Overview 1 1 1 The prompting software suite 1 MAA Ree 1 Me A8 NO E 1 OA A 1 1 1 4 Feature summary 2 1 2 Prompting hardware QBox 2 2 QMaster Application Architecture sss vcve sese seene 5 2 1 QMaster and QBox operational scenarios 2 cccccccccccccccccccccceceueuuucuueveunueans 5 2 1 1 Studio deployments 6 2 1 2 Large scale field deployments 6 2 1 3 Small scale field deployments 7 3 QBox Hardware 9 3 1 QBox components 9 3 1 1 Supplied equipment 9 3 1 2 Other required equipment 9 3 2 QBox physical characteristics 3 2 1 QBox front panel 10 3 2 2 QBox rear panel 3 2 3 QBox internal configuration 11 3 3 Set up QBOX sorridia 11 3 3 1 Connect QBox to a prompter Or ieie za naam ibi 11 3 3 2 Connect any peripherals to Le A 12 4 QBox Configuration and Operation soso 13 4 1 QBox operating system 13 4 1 1 QBox onscreen menus 13 4 1 2 Configure and test the QBox 13 4 2 Basic operational checks 15 4 2 1 Reboot and shutdown 15 4 3 Direct and network connections to a QBOX Cue 17 4 3 1 Ethernet network 17 vil 4 3 2 Ethernet crossover cable 17 4 4 Configuring network connections 18 4 4 1 Configuring a direct QBox computer
28. ical connection the QBox Management Interface Xx operating system may take up to 15 seconds PRICE ADT to check each active interface if the IPv4 4 Upgrade Firmware setting IS set to DHCP Uparade the device firmware Restart System Shut down and reboot Shutdown System CAUTION If your QBox needs to be rebooted for Shut down and power off any reason ensure there are no USB Upgrade the devica Iceree memory devices attached to the unit lt ESC gt Go to previous level lt F10 gt Close console Shutting down QBox from the 2 Press either the Down or the Right arrow Configuration interface 1 key to select the Rebo ot QBox option 1 Press F8 to access the configuration task selection interface ay Configure QBox Configure QBox Settings E Upgrade Firmware Y Upgrade the device firmware Restart System Shut down and reboot QBox Management Interface e QBox Management Interface Configure QBox Configure QBox Settings Upgrade Firmware b Upgrade the device firmware Shutdown System Shut down and power off Shutdown System Shut down and power off Device License Upgrade the device license Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console lt ESC gt Go to previous evel lt F10 gt Close console 3 Press Enter 4 You will be asked to confirm that you wish to 2 Press either the Down or the Right arrow reboot your QBo
29. igure serial ports etc Overlay Elements Bl Automatic via DHCP Configure overlay items C Automatic via Zero Conf Innit Devices IP Address lt ESC gt Go to previous level lt F10 gt Close console Subnet Mask Default Gateway 4 Use the arrow keys to select the Network Devices interface type and press Enter Network Settings Network Identity Configure the computer name etc s 7 Press the Tab key until the Automatic Al via ZeroConf setting is selected Then press the Space bar 8 Press theTab key to select the OK button and then press Enter A message indicating that the network interface has been restarted is displayed on the original lt ESC gt Go to previous level lt F10 gt Close console menu 9 Add the name to the QBox Status Panel 5 Use the arrow keys to select the Lan0 when configuring the QMaster to QBox interface type and press Enter interface For detailed information about this refer to section 4 7 Network Devices lt ESC gt Go to previous level lt F10 gt Close console 1 9 www autocue com Section 4 QBox Configuration and Operation Configuring network connections Connecting QBox to an existing network 4 4 2 Connecting QBox to an existing network Single and multiple QBoxes can be connected to a computer on an existing network using Ethernet cables Depending on the existing network setup the physical connection would normally be es
30. ing a scroll control device to configure QBox Guide Connecting QBox to an existing network Selecting a time zone for your Selecting a time zone for the QMaster QBox computer Time zone information for a 1 Fromthe Time and Date configuration computer can be set using the Date and Time options window use the arrow keys on the control accessed using the Control Panel keyboard to select Time Zones command of the Windows operating system Start gt gt Control Panel gt gt Date and Time ard Date Date For detailed information about network time configuration refer to Appendix C Time Synchro nisation j Time Synchronisation Daemon Configure time sync settings NTP Server Settings Configure the NTP Time Server daemon lt ESC gt Go to previous level lt F10 gt Close console 2 Use the arrow keys to select the required time zone Time Zone Supported Time Zones Euro pe Kaliningrad Moscow 01 Kaliningrad Euro pe Kiev most locatio ns Europe Lisbon mainland Euro pe Ljubljana Euro pe Luxe mbourg Europe Madrid mainland Euro pe Malta Europe Mariehamn Euro pe Minsk Euro pe Mo naco Euro pe Moscow Moscow 00 west Russia Euro pe Oslo Euro pe Paris Euro pe Prague OK l Cancel l 4 6 Using a scroll control device to configure QBox If you are using your QBox in a stand alone situation a scroll control device with at least NOTE It is recommended that you use a USB five b
31. ing and QBox hardware e an overview of the scroll controls that are used with QBox Audience This guide is for personnel in the media production industry wanting to set up and operate a QBox How to use this guide It is recommended that you follow the step by step procedures for setting up and operating QBox from beginning to end Associated documentation This document describes the installation configuration and operation of the QBox hardware If you are using this software with an on camera unit or executive speech prompter from an Autocue Group company please also read the Copyright information 2015 Vitec Videocom Ltd All rights reserved Allinformation about Autocue software hardware and accessories including company and brand Logos contained in this guide is protected under international copyright conventions QBox is part of Autocue s suite of software and hardware prompting products This guide is suitable for novices as well as expert users of a product from an Autocue Group company Other non procedural information in this guide can be used for reference purposes installation and operating manuals for that equipment If you are integrating QBox with a newsroom automation system from Autocue or a third party vendor you will need the appropriate API config uration documentation No part of this publication may be reproduced stored in a retrieval system or transmitted in any recor
32. interference that may cause undesired operations 40 www autocue com Nutocue Issue No 230215 Aa i Autocue A Vitec Group brand www autocue com
33. l scenarios either a DEOR time proloco A Sener or requiring synchronisation from the Time Synchronisation application from a There are different synchronisation options Autocue l depending on how and where you are installing Itis essential that you use a time signal to ensure your QBox that your devices are correctly and accurately In addition to the scenarios outlined below there synchronised are more complex arrangements of computing hardware that can be set up If you feel that how you are networking your devices is not covered by the ones listed contact the Support at Autocue One machine must be designated as the time signal source and all other machines set to refer to that time signal When you configure your QBox you should choose either the NTP or Time Synchronisation Adding a QBox to an existing network Daemon buttons with NTP If your organisation has a well established and configured IT network it is likely Time and Date that you will have a NTP time source available ae For detailed information about configuring NTP Choose the Time Zore amp settings refer to section B 3 Contact your own IT department to obtain details of the required IP addresses and related settings for the time ngs Configure the NTP Time Server daemon source e It is recommended that you use the NTP option only if you are connecting to an existing IT NOTE If you are moving an existing QBox to a network which al
34. livers a step change improvement in several other connection options providing 2 www autocue com py AN0J9 BNO ny 8002 60029 SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 1 Prompting Software Overview Installation amp Operation Prompting hardware QBox Guide Feature summary a range of hitherto unachievable user benefits The script and rundown information is stored on the QBox and can be scrolled either remotely from the central control computer or locally by a presenter using a scroll control The link between the QBox and the control units can either be wired or wireless thus untethering the prompter and the camera opening up exciting new scenarios in which a prompter can be employed In addition to opening up new usage models the QBox provides an unprecedented level of resilience to produce the most reliable prompting system ever 3 www autocue com Section 1 Prompting Software Overview Prompting hardware QBox Feature summary le zT Installation amp Operation Guide www autocue com py dnol5 enooiny 8002 60029 SLZO Z enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide secroo2 AMaster Application Architecture Autocue s QMaster software has been designed to operate on a standard computer and interface seamlessly with QBox prompting hardware using TCP IP via a direct or networked connection The QBox ha
35. nel from the Prompt menu The QBox StatusPanel dialogue box is displayed QBox Status Panel E x Host Central Reconnect Overlay Close 12 Right click in the dialog box and select Add to display the Configure QBox dalag box XI Configure QBox M ame OK O scription Cancel optional Type TCP IP IP Address Port 5000 13 In the Name field type an identifier for the QBox if desired 14 Enter an optional description in the Description field 15 Enter the details for your QBox that you noted in step 10 above in the IP Address field and click OK The QB ox Status Panel is displayed again 16 Click on Reconnect The icon next to your QBox name changes to a light blue colour to show that a connection has been established as illustrated below OBox Status Panel prote 0028 Disabled C3 TechAuthor T est Master Host Corral Reconnect dera Close www autocue com Section 4 QBox Configuration and Operation Configure the QMaster to QBox interface Loss of network connections Configuration of your QBox is complete and you can now use it to control prompting 4 7 1 Loss of network connections The network connection between a QBox and the QMaster software will be broken by either the network plug being removed or the software on either device being shut down Physical disconnection If the network plug is disconnected from a QBox or the computer r
36. ns such as a war torn city or a jungle Wireless connectivity allows input and control devices to be moved around to different physical locations e Fewer crew are required It is possible to have a crew limited to just a cameraman and a presenter thus reducing operational costs 2 1 1 Studio deployments Common studio architecture provides a more static setup where components are often fixed permanently to one camera and are less likely to be moved around or swapped to alternative positions An existing LAN network infrastructure is often already established QMaster and QBox co located Ina simple studio deployment the computer running the QMaster software is physically positioned with a QBox scroll control device and a prompt display unit An operator has direct control of the script editing and prompt output QMaster and QBox in the same building The ability to network computers and QBoxes provides resilience ensuring that broadcasts are not interrupted QBoxes can be connected to primary and secondary computers so that if one computer fails control of scrolling is automatically transferred to a backup computer The QMaster computer can be located away from the studio and the QBox Scrolling can be controlled either directly by the QMaster operator or remotely by the presenter in the studio le To Installation amp Operation Guide Using an Internet connection allows QMaster a QBox and prompt display unit t
37. ns can be set in 4 SelectNTP ServerSettings and press the onscreen menus Enter to display a list of time servers e Adding NTP servers to an existing NTP server list n e Disabling the iBurst function Ada ins e Specifying an undisciplined local clock EM Server Options NOTE When you make changes to any NTP Tours m setting messages are displayed stating that the NTP daemon has been stopped and then restarted OK Cancel B 3 1 Adding servers to an existing NTP server list 5 To add a time server press the Tab key to highlight the Add ins button and press Enter or press the Insert key on the NOTE The list of available NTP servers is empty for keyboard a new QBox A dialogue box is displayed requesting the DNS name Press the Tab key The FQDN 1 Open the onscreen menu by pressing the Fully Qualified Domain Name DNS name is F8 key on the keyboard attached to the displayed QBox 2 Select the Config ure QBox option and press Enter 3 Use the Right arrow key to select Time and Date and press Enter N Enter server DNS name FODN va Time Zore NC Choose the Time Zone LN E cw Time and Date Ea y Time Synchronisation Daemon NG Configure time sync settings 6 Enter the FQDN Fully Qualified DomainName DNS name The FQDN allows the name of the server to be lt ESC gt Go to previous level lt F10 gt Close console resolved 7 Press the Tab and then Enter key to c
38. o be physically located almost anywhere in the world Prompter Computer De On Camera Unit bi Co located equipment Internet Connection Co located equipment Multi head prompting Multi head prompting provides the ability for one presenter to independently review parts of a script while another presenter is live on air reading from the same script For example in a distributed news broadcast the presenters in the main studio a business journalist situated in a small studio at the stock exchange and a weather presenter at a remote exterior location could each have a separate QBox with the same rundown stored on it While the newsreader is reading the news items the sports presenter or weatherperson could scroll ahead to their part of the bulletin to check what is to be read Either the presenter or the QMaster operator would be able to switch back so that the script or rundown is at the correct point when each of the presenters delivers their part of the bulletin Multiple scroll controllers More than one scroll control can be connected either to the QMaster computer or to a QBox When multiple scroll controls are connected to the QMaster computer operators can switch between different controls in order to find out the optimal scrolling capabilities of a controller When multiple scroll controls are connected to a single QBox two presenters handling two different scroll controls are able to present from the
39. onfirm the action The DNS server is entered into the list NOTE After your QBoxes and computers have been configured to use an NTP time source it takes approximately one hour for the 3 8 www autocue com py ANOJ9 enoojiny 800Z E00ZO SILZO Z anss Issue 230215 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation NTP Server Settings Guide Disabling the iBurst function software to calibrate itself and calculate drift 5 Hold down the Ctrl key and press the Page information Down key twice to go to the During this time do not switch off log off Miscellaneous tab your computer nor allow it to go into hibernation mode B 3 2 Disabling the iBurst function The iBurst function can be disabled to manage network traffic according to the specific configura tions of the network deployment 1 Bring up the onscreen menu by pressing the F8 key 2 Select Configure QBox and press Enter ok Cancel 3 Use the Right arrow key to select Ti me and Date and press Enter 6 Press the Space key to select the 4 Select NTPServerSettings and press Undisciplined Local Clock option Enter to display a list of time servers 7 Press the Tab key and then the Enter key 5 To turn off the iBurst option press the Tab to confirm the action key and press the Space bar 6 Press Enter A message is displayed in the Configure QBox menu that the NTP daemon has been restarted
40. onnection Manual Configuration O Automatic DHCP then ZeroConf O DHCP Client O ZeroConf link local probe IP Address subnet Mask o Also known as 255 255 255 0 Netmask is OK Default Gateway Cancel Change page Ctrl PgUp PgDn Select items Tab Shift Tab 12 Enter an IP address for the QBox on the network then press the Tab key 13 Enterthe 24 BitSubnet Mask for QBox on the network and then press the Tab key The Subnet Mask is a two digit figure relating to the number of binary 1s in the address of the mask 21 WWW autocue com Section 4 QBox Configuration and Operation QBox Time settings on a QBox Installation amp Operation Connecting QBox to an existing network Guide The most common subnet masks and their 15 Press the Ctrl and Page Down key to get equivalent numbers are in the table below tothe DNS Settings page IPv4 Settings DNS Settings L1 Manual Configuration Network Address Address Class The other available subnet mask numbers are shown in the following list 0 0 0 0 17 255 255 128 0 A AAA TA AAA 128 0 0 0 18 255 255 192 0 255 255 224 0 224 0 0 0 20 255 255 240 0 255 255 248 0 248 0 0 0 22 255 255 252 0 hls age 17 Press the Tab key until the Primary DNS pw aa Server field is selected 255 192 0 0 255 255 255 224 18 Enter an IP address for the Primary DNS 224 0 2 255 255 255 24 Server and then press the Tab key ee 12 255 240 0 0 9 255 255 255 248 LN 19 In
41. pen the Configuration interface Select Serial Controllers Select the required controller for each serial port on the QBox Click the required buttons to return to prompt mode Prompting scripts 1 QMaster operation Scripts can be sent to a QBox in several ways The primary method is via a connection between the prompting computer and QBox using an Ethernet cable Click the Begin Prompting button in the QMaster software to transfer a script or runorder to a QBox z 2e e cc se e S cc pele 2 Stand alone operation Alternatively a script may be loaded directly via FTP USB or optional Bluetooth transfer vi QBox Installation amp Operation Guide Export a script or runorder as a series of plain text files and save them to the appropriate device Text files must be saved using UTF 8 format encoding Press F2 on Runorder Select the appropriate loading method the QBox and select Load Further information Refer to the QMaster user guide that came with your Autocue equipment for detailed information about configuring and operating your QBox 1 Technical Support Hardware amp Software Support Email SoftwareSupport autocue com Email HardwareSupport autocue com www autocue com py dnojc an90my 800Z E00Z SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Preface cooconccccoccnoconconcannanannano lil 1 Prompting So
42. pressing the F1 to F5 function keys on the keyboard connected to the QBox When the unit is not in prompt mode press the F8 function key e If your monitor accepts only a composite video signal then follow the Composite Only path 4 1 2 Configure and test the QBox Supply power Connect the supplied QBox power cable to the IEC socket on the QBox back panel If the QBox does not start automatically when connected to a power source press the Power button Configure the monitor settings To achieve the best performance from your prompter monitor you should ensure that you have selected the appropriate video setting on the QBox 4 3 www autocue com Section 4 QBox Configuration and Operation QBox operating system Configure and test the QBox NOTE The quality of the scroll output may be significantly degraded if both VGA and Composite output are in use due to the differences in display format Use the following steps to configure the monitor output settings 1 Press the F8 key on the QBox keyboard to bring up the configuration menu N je d Configure QBox Configure QBox Settings 2 Upgrade Firmware Upgrade the device firmware QBox Management Interface Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console 2 Use the Down arrow key to select Configure QBox
43. rdware may also be operated as a standalone unit without a connection to a computer After configuration script information can be sent to the QBox through a variety of interfaces For detailed information about QBox configu ration and operation refer to Section 4 QBox NOTE If required QMaster can also control existing Configuration and Operation Autocue IMT prompting hardware if it is already installed 2 1 QMaster and QBox operational scenarios QMaster and QBox can be deployed with a to temporarily connect one to make configuration direct physical connection or via a cabled or changes or upload script data wireless network connection Where required QBox may also be deployed as a standalone unit either with or without operator support QBox as a standalone device When QBox is used as a standalone device a connection exists with the prompt display unit and external devices for loading and controlling scripts No permanent connection exists between the QBox and a computer although it is possible QBox is particularly suitable for use in the field because e the crew does not have to carry a heavy computer All data can be placed on 5 www autocue com Section 2 QMaster Application Architecture QMaster and QBox operational scenarios Studio deployments portable devices such as a mobile phone PDA or USB memory device Less equipment allows shooting to take place in relatively inaccessible locatio
44. re you have purchased the appropriate licence or upgrade During a broadcast there is often more than one presenter reading from a script A simple example would be a news bulletin where there is a newsreader and sports presenter Deploying two QBoxes in the studio each connected to same computer running the QMaster software allows each presenter to have local control of their copy of the script or rundown while the other presenter is on air For example while the newsreader is reading the news items the sports presenter could scroll A 1 prompting CAUTION It is essentially that all elements of your prompting system are accurately time synchronised For information about this topic refer to Appendix F Time Synchronisation 1 Make sure that QMaster is running on your computer 2 Connect more than one QBox to the computer running QMaster or attach an additional unit to an existing network 3 Open the QBox Status Panel in QMaster 4 Right click on the QBox Status Panel and select Add 5 Add the name of the new QBox where multi head functionality is to be set up 6 Specify the master QBox Any QBox not specified as the master is a slave unit T lf required enter a description for the QBox ahead to her part of the bulletin to check what she is to read Either the sports presenter or the prompting operator would be able to switch back so that the script or rundown is at the correct point when the sports pres
45. ready has a nominated NTP source defined for it different network it is recommended that you remove all time sources from the list associated with Time Synchronisation Default settings for QBox When Daemon shipped Autocue QBoxes are configured to have no NTP time sources and the Time Synchroni sation Daemon is set to Automatic Network Discovery This enables you to simply connect a QBox to a network or computer and it will find the best time source available and synchronise to it Time source computers should have Bonjour software or a similar application installed Standalone network with one or more QBoxes If you are establishing a self contained network it is recommended that you either Install the Bonjour software on the computer and configure the QBoxes to use the Time Synchronisation Daemon with the time source set to Automatic Network Discovery 3 5 WWW autocue com Appendix B Time Synchronisation QBox Time Synchronisation Daemon Installation 8 Operation Operational scenarios requiring synchronisation Guide on the QBox and the computer configured You should then set all other hardware on the with Local Clock as the time source network to obtain a time signal from the machine or with the master time source You can does this by configuring the QBoxes to use either Automatic Network Discovery or select Network Host source and specify the host name or IP address of the computer with the master time so
46. rlay items Restart System Shut down and reboot Innit Die vices Shutdown System lt ESC gt Go to previous level lt F10 gt Close console Shut down and power off 4 Press Enter on the keyboard Device Les The QBox recognises three types of time signal source lt ESC gt Go to previous level lt F10 gt Close console Auto Network Discovery This method uses the pre installed Bonjour software on the QBox to locate all Time Synchronisation Daemons on the local network and synchronise with the best time source 36 www autocue com py dnol5 enoojiny 8002 2600209 SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation Time Synchronisation Daemon Guide Synchronisation options If you want to use a particular computer as a time 3 Select the type of source required from the source install the Bonjour software on it so that it list of those available and press Enter can be located by your QBox Local Clock Selecting the Local Clock option on the QBox sets the device as the master time source v vemos Network Host Available source types Network Host When the Network Host option is selected you will have to manually enter the IP address and host name of the machine that is to be used as the time signal source B 2 1 Synchronisation options 1 From the Time an d Date configuration options window select Tim
47. rmanent licence New licences will be emailed The files will be in a compressed format contained in a ZIP file 2 Extract the new licence from the zip onto the root of a clean USB key 3 Plug the USB key containing the extracted file into a USB port on the QBox Wait approximately 10 seconds for the USB key to be registered 4 Press F8 on the keyboard connected to the QBox to open the configuration menu 32 aldo Installation amp Operation Guide 5 Use the Down arrow key to select Licence Upgrade NV je 4 Configure QBox Configure QBox Settings 5 Upgrade Firmware E Upgrade the device firmware QBox Management Interface Restart System Shut down and reboot Shutdown System Shut down and power off lt ESC gt Go to previous level lt F10 gt Close console 6 The display screen will indicate that the files for the new version are downloaded and copied to your QBox 7 Check that your QBox has been updated by pressing F5 when the QBox is in prompt mode The licence expiry information will no longer be displayed www autocue com py dnog enooiny 800Z 00ZO S LZOEZ3t enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Appenpix A Multihead Prompting Using more than one QBox on the same network in a studio allows each presenter to independently scroll a script while a show is on air NOTE Multihead prompting functionality can be implemented whe
48. s from menting your QMaster system on an existing LAN a central control computer you will need to then you may be able to use the existing LAN switches in which case you will need one live port for the computer and one per QBox 4 3 1 Ethernet network If you are implementing a system consisting of D several QBoxes and computers it is recom mended you use a LAN with a DHCP server on the network If you are implementing a stand alone network you can use a switch that incorpo rates its own DHCP server use the Zeroconf set aQ PEG GS up described later in this section or manually NOTE It is possible to use an Ethernet connection configure the IP addresses for a single QBox system but you will need to use a hub or switch to act as the connecting element in the network establish a small or large scale network An Ethernet connection should be used when using an existing network such as a LAN or when you wish to connect multiple QBoxes within the same system NOTE If you are going to use this system on location or for an outside broadcast you will need to provide power to the router as well In order to use an Ethernet network you will require at least two Ethernet cables with RJ45 connectors e one cable each to connect the computer to the network or hub switch e one cable to connect the QBox to the network or hub switch Your decision to use a hub or switch should be based upon the purpose and complexity of the ne
49. same script 2 1 2 Large scale field deployments A field scenario does not usually include a network infrastructure with pre installed computers and cables A crew would normally deploy QMaster on a wireless network or set up www autocue com py AN0J9 enoojiny 800Z E00ZO SLZOEZ anss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 2 QMaster Application Architecture Installation 8 Operation QMaster and QBox operational scenarios Guide Small scale field deployments direct QMaster to QBox connections to alleviate Standalone QBox without an the need for cumbersome and costly wiring operator When you have to prompt in inhospitable locations you need to have as few Location shoot A wireless network can people as practical and equipment that is light be set up that allows QBox and a laptop computer weight and easy to set up This scenario allows with QMaster software already installed to be you to have a crew consisting of a single transported from one location to another It is also presenter and a cameraman Scripts can be possible to create a scalable wireless network uploaded from a mobile phone or a USB memory with QMaster which allows multiple QBoxes to device in order to upload scripts The prompter be connected to multiple wireless devices and would be attached to the camera and the QBox prompters making QMaster suitable for use in carried on the cameraman s belt As there is no larger open air situa
50. tab lished via a hub or switch Once the physical connection has been set up you can specify IP addressing using DHCP or assign a static IP address to the QBox If the organisation you work for has multiple networks the infrastructure may include DNS servers and gateway servers Static IP address settings can be specified for these networking components or the DHCP server can be set to obtain these settings for the client computer NOTE In order for the DHCP server to obtain these settings it must be properly set up Make sure that a network administrator is available to set up DHCP NOTE A disadvantage of using DHCP is that the IP address of the QBox may be changed by the network after a period of inactivity which would mean that the configuration of the controlling computers would also have to be updated to reflect the change DHCP IP address assignment Using DHCP the IP address is automatically assigned by the DHCP server to a computer the DHCP client without user intervention A DHCP server must be running on a network the steps outlined below should be followed 1 Connect one RJ45 cable from the hub switch to the PC Then hook up another RJ45 cable from a vacant port on the hub switch to a QBox 2 Make sure that the QBox and 20 le To Installation amp Operation Guide the computer are switched on 3 Make sure that the hub switch is powered on and already configured to operate 4 In Q
51. the selected Secondary DNS Server field enter the IP address for the secondary 255 252 0 0 255 255 255 254 ib aA A eee selected and then press Enter A message Subnet Mask E Automatic Configuration Primary DNS Server Secondary DNS Server OK Cancel 16 Select Manual Configuration by pressing the Tab key and then the Space bar The Primary DNS Server field is indicating that the network interface has NOTE If your network uses any other address it is been restarted is displayed likely your organisation is using advanced 20 Repeat these steps for each of the QBoxes networking protocols Contact your IT added to the network ensuring that you department to request the appropriate have enough vacant ports on the hub switch subnet mask figure and available RJ45 cables to connect them all 14 Enter the IP address for the default Gateway 4 5 Time settings on a QBox Time for QMaster and QBoxes is calculated using Universal Coordinated Time UTC but the appearance of the time displayed on screen is determined by the time zone setting of the QBox and the operating system of the computer running the QMaster software If you want all devices to show the same time they must all be set to the same time zone 22 www autocue com py dnog ngon 8002 k0029 SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Us
52. tions with shots from different operator the presenter would use a wireless locations such as a sports broadcast or an controller to scroll pre configured scripts stored awards presentation ceremony on the QBox 2 1 3 Small scale field deployments In a small scale field deployment a QBox computer and camera can be used by a news crew in more restrictive locations such as when embedded with a military force or reporting fast changing emergency situations The wireless capability supports the use of remote scroll controls and downloading of scripts QBox on location A Box is usually deployed with a prompt display unit and a connection to a computer running the QMaster software An operator would control the prompting and make necessary changes to the script or configuration while the presenter and cameraman do their work QBox has been designed to be independent of a computer when required In a field scenario without a computer it is possible to use alternative devices to control prompting Standalone QBox with an operator An operator and a presenter can use a laptop computer to control scripting or if deployed without a computer connect a USB memory device direct to a QBox in order to upload scripts As few or no physical connections are required the operator can follow a mobile camera and operate scripts remotely while carrying the QBox and prompt display unit The presenter can present without handling equipment in situ
53. twork If you simply wish to make a straight connection between the computer and a limited 1 7 www autocue com Section 4 QBox Configuration and Operation Configuring network connections Configuring a direct QBox computer connection le To Installation amp Operation Guide 4 4 Configuring network connections With the connection method chosen you can connect QBox to QMaster and assign IP address settings The procedure varies depending on the type of deployment in a field deployment with a single QBox computer connection refer to section 4 4 1 na studio installation connecting QBox to a network with existing infrastructure in place refer to section 4 4 2 CAUTION If you are unsure about how to configure the networking on either the QBox or controlling computer consult your network administrator 4 4 1 Configuring a direct QBox computer connection After the physical connection is made you must allocate an IP address to your QBox so that it can be automatically identified and located by your PC We suggestthe Zeroconf Zero Configuration Networking mechanism to allocate the IP address to your QBox Zero Configuration Networking Before configuring QBox for Zeroconf ensure that your QBox and computer are connected with an appropriate cable and that both devices are switched on and operating correctly 18 1 Press the F8 key on the QBox keyboard to display the Configuration menu
54. u will need to purchase and install a new license key 1 1 2 QPro QPro is Autocue s professional software scroll prompting application QPro s extensive array of features including a full script edit suite conference system integration PowerPoint integration on screen preview of the prompt 1 1 The prompting software suite output is targeted at prompting professionals who want a robust and fully featured prompting solution but do not need the advanced features of QMaster QPro is controlled either via the computer mouse or a number of dedicated scroll control devices 1 1 3 QMaster Autocue s IP based networked prompting system involving a software application on the control computer that communicates with the QBox to scroll the script QMaster is targeted at professionals who want a robust resilient and fully featured prompting solution for use in e Demanding live broadcast productions and conference events News broadcasting both studio and field Dynamic and creative shoots which require wireless connectivity or specialised prompting set ups e Multi location prompting systems that are operated over a LAN WAN or the Internet www autocue com Section 1 Prompting Software Overview QBox Prompting hardware QBox Installation 8 Operation Feature summary Guide QMaster is supplied with Autocue s QBox mented with a number of value adding extension hardware scroll unit which interfaces with
55. ue to request a QBox upgrade Upgrades will be either emailed to you or you will be given access to the 4 Ensure that your QBox is NOT in prompt Autocue web site where you can down mode load it The upgrade files are in a com 5 Plug the USB key containing the extracted pressed format contained in a ZIP file files into a USB port on the QBox Wait 2 Extract the files from the zip into a folder approximately 10 seconds for the USB key labelled repository at the root of a clean USB key to be registered 6 Press F8 on the keyboard connected to the QBox to open the configuration menu 31 www autocue com Section 5 Upgrading QBox Components QBox upgrades Licence upgrade 7 Use the arrow keys to select Firmware Upgrade Y gt Configure QBox e Configure QBox Settings Restart System Shut down and reboot QBox Management Interface Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console 8 The display screen will indicate that the files for the new version are downloaded and copied to your QBox 9 Check that your QBox has been updated by pressing F5 when the QBox is in prompt mode The firmware version will be a higher number if the upgrade has been successful 9 1 2 Licence upgrade If you are upgrading QBox from a trial version you will require a new licence 1 Contact Autocue to request a QBox pe
56. unning the QMaster software a warning message will be displayed that this loss has occurred and ask if you want to reconnect xi 2 The connection to QBox TechComms Test has failed Would you like to attempt to reconnect QBox operating software failure If the QBox operating software fails or is rebooted the computer running the QMaster software will display a warning message that the connection to the QBox has failed and ask if you want to reconnect QMaster A x N 2 The connection to QBox TechComms Test has failed Would you like to attempt to reconnect Yes No NOTE Before clicking Yes on the message dialog you must make sure that the QBox has completed the full restart procedure This is indicated by either the last script being displayed or the disappearance of initialisation progress information If you click Yes the current rundown will be displayed in the Script Editor window and on the prompter display unit NOTE The display will default to the start of the rundown QMaster software failure Ifthe QMaster software fails or is shut down while you are prompting a script the QBox will continue scrolling the script using whatever settings were controlling the display at the time of the failure le zT Installation amp Operation Guide The QBox becomes a standalone prompt engine which may be operated using any scroll control device connected to it NOTE Depending on the nature of your n
57. urce e Use the local clock of the computer and specify Network Host as the time source on the QBox and manually enter the IP address or host name of the computer NOTE When using this method you should remove NOTE Wh ither of th thod SU pre ee totae deese esee YON all time sources that may have been should remove all time sources that may configured for use with NTP have been configured for use with NTP Adding a QBox to an existing network NOTE If you have a spare QBox used for backup with no synchronisation Install the purposes you should pre configure it to Time Synchronisation Daemon on a machine on automatically search for a time source on a the network for example the computer running network so that it will synchronise with an the QMaster software Configure this machine so existing time source that Local Clock is set as the time source for it B 2 Time Synchronisation Daemon Toselecttime settings on a QBox follow the steps 3 Use the arrow keys on the keyboard to outlined below select Time and Date 1 With an operating QBox press F8 on the keyboard attached the unit E 2 Select the Configure QBox option and Mi esus o press Enter Configure QBox Network Settings Configure networking QBox Management Interface Configure QBox Configure QBox Settings Hardware Ports Configure serial ports etc s5 Upgrade Firmware b Upgrade the device firmware Overlay Elements Configure ove
58. uttons and a scroll wheel may be used to controller as it must be able to be connected access and modify some of the configuration and disconnected without having to restart settings of the QBox QBox This section refers to using the Contour Design ShuttlePRO and ShuttleXpress controllers utilising both the buttons as well as the jog wheel 2 3 www autocue com Section 4 QBox Configuration and Operation QBox Configure the QMaster to QBox interface Installation 8 Operation Altering QBox configuration using a ShuttlePRO controller Guide 4 6 1 Altering QBox configuration 3 Press the button for bringing up the display using a ShuttlePRO menu controller 4 To select the next menu item either press the button for selecting menu options The ShuttlePRO control uses a set of buttons and a jog wheel for opening and closing the display menu and selecting menu options The actions of the buttons are illustrated below Many of the buttons have multiple functions or e turn the jog wheel to the right 5 To select the previous menu item press the button for selecting the previous menu item 6 Press the button to bring up the submenu Increase Decrease value level value level Select menu i Display option for the selected item revious x dim Mr 7 Ifin the submenu for adjusting display et leve value to zero settings press the button for changing the setting level A dialogue is displayed that Open sub lets
59. x key to select the Reboot QB ox option QBox Management Interface D Configure QBox e Configure QBox Settings Upgrade Firmware Upgrade the device firmware QBox Manage ment Interface This will shut down and reboot the system Do you wish to continue Restart System Shut down and reboot C Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console lt ESC gt Go to previous level lt F10 gt Close console 3 PressEnter 4 6 www autocue com py dnog an9omy 800Z 00ZO SLZOEZ enss Issue 230215 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Direct and network connections to a QBox Guide Ethernet network 4 You will be asked to confirm that you wish to shut down your QBox QBox Management Interface This will shut down and power off the system Do you wish to continue lt ESC gt Go to previous level lt F10 gt Close console P Direct and network connections to a QBox The number of QBoxes you plan to use will number of QBoxes then a hub should be suffi determine the type of connection required cient If however you intend to handle other e f you plan to deploy a single QBox system network traffic in addition to the QMaster data then you can use a direct connection then you should use a switch If you are imple f you plan to operate multiple QBoxe
60. you change the setting level for menu or 3 setting level example the brightness level Move to Toincrease the setting level click the button next menu item to increase the setting level 4 Display Configuratio n menu iei odecrease the setting level press the button to decrease the setting level 8 To select another setting press the button that returns to the previous menus and repeat steps 6 and 7 9 To exit the menu press the button for 1 Ensure that QBox is turned on 2 Connect the ShuttlePRO control to a USB port in QBox E selecting the previous menu multiple times until the menu clears 4 7 Configure the QMaster to QBox interface l l tion This section describes how you configure the ud connection between the QMaster software and a QBox You must have a scroll control ready when configuring this interface 1 Plug the license dongle into a USB port on the computer running QMaster 2 Double click the QMaster icon At this stage a coda ta PESO QMaster checks for the presence of the license dongle and launches the application BoxVenion QBoxVerson2 Cancel in QBox operation mode 3 If you are testing or transitioning from an Autocue IMT card system to a QBox system you may have both an IMT card and the 4 Select QBox to continue with this QMaster dongle inserted in the configuration and open the QMaster computer QMaster will identify software
61. you need to make funda mental configuration changes Scroll Control Connect a scroll control to the QBox Refer to your software user manual for detailed information about types of controllers Autocue supported scroll controllers their respective features and how to configure them for use with the QBox 1 2 www autocue com py dnog enoojny 8002 2009 SLZOEZ it enss Issue 230215 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide sectors QBox Configuration and Operation QBox is the innovative output engine that is the world s only IP based prompting solution providing a number of unrivalled benefits for those seeking the next generation of prompting software QBox is the new prompting standard challenging previously accepted boundaries allowing you to control the prompt output from the QBox itself or using a computer in another room building or country 4 1 QBox operating system QBox includes its own customised operating The diagram below outlines the steps to follow system based on Linux depending on the type of monitor you use 4 1 1 QBox onscreen menus QBox includes onscreen menus for checking and updating configurations The onscreen menus Choose Composite sae Erain l l Monitor Only Resolution Video are also used for key functions including loading Setting Out scripts and rundowns from a source Accessing menus Onscreen menus are displayed in prompt mode by

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