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CareGard v1.0 Rev A User Manual
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1. LifeGard Emergency Response System User Instructions Table of Contents System Components 5 Control Panel 5 Wrist Panic 5 Pendant Panic 5 Setting up the System 7 Locating the Panel 7 Plugging in the Phone Line 7 Plugging in the Power 8 Powering up the System 8 Adjusting the Speaker Volume 8 Operation 9 Panic Operation 9 Remote Phone Control 10 Pager Communication 10 Testing the System 11 FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Interlogix Inc can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user By ee to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Q Increase the separation between th
2. by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company may temporarily disconnect your service If possible you will be notified in advance When advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of your equipment You will be given advanced notice in order to maintain uninterrupted service If you experience trouble with this equipment please contact the company that installed the equipment for service and repair information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not mal functioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone answering system computer modem etc already has the telep
3. devices in use at the same time the panel is using the line can pre vent reports from going through Plugging in the Power The panel is pre wired for power Simply plug the transformer into an available LLOVAC outlet Note Make sure the outlet is not controlled by a switch or that it is not part of a ground fault interrupt circuit GFIC Powering up the System Turn the Power switch on the back of the panel to On The panel voice should announce Hello system X is OK and the Power LED will light up Adjusting the Speaker Volume The Volume button on the front of the panel controls the volume of announcements from the speaker and the volume during a 2 way talk session Each time the Volume button is pressed it increases the speaker volume one level and announces the volume level Adjust the speaker volume the same way during a 2 way talk session Adjusting the volume during a 2 way talk session adjusts the volume of the central station operator s voice Note The volume of announcements and 2 way talk sessions are independent When a 2 way talk session ends the speaker volume returns to the level set for announce menis Operation Panic Operation Activating a portable panic sensor or the panel s Call button places an emergency call to the central station To activate a portable panic sensor a Wrist Panic Press the button until its red LED blinks a Pendant Panic Press and hold the button for 2 secon
4. ds To activate the panel s Call button The panel s Call button can be set up by your installer to operate in one of two ways a Single press or two presses The Call button may be disabled Single Press 1 Press the Call button 2 The system announces Contacting monitoring station please remain calm Note There may be a slight delay between the time the button is pressed and when the panel announces it is contacting the station Two Presses 1 Press the Call button once The panel announces Press call again for Emergency call or press Status to cancel 2 Press the Call button again to initiate an emergency call or press Status to cancel the call You may also initiate an emergency call by holding down the Call button until the system announces Contacting monitoring station please remain calm After initiating a call the panel will start blinking the Status LED Q dial the central station Q announce Contacting monitoring station please remain calm This message will be repeated every 60 seconds until contact is made with the central station report an alarm to the central station Q begin a 2 way audio session between you and the central station operator if your system 1s set up for 2 way audio Remote Phone Control The 2 way audio functions of the LifeGard system can be accessed from an off site phone You can listen in to the room talk or have a 2 way conversation with som
5. e one near the LifeGard system Connecting to the LifeGard system The method of connecting to the LifeGard system through an off site phone is dependent on how a programming option Option 20 Ring Hang Ring 1s pro grammed by your installer The following instructions assume your system is set to the factory default of 1 This setting 1s used when an answering machine exists on the same phone line as the LifeGard system Ask your installer for instructions if the option is not set to 1 To connect to the LifeGard system 1 Call the panel location 2 Let the phone ring once then hang up 3 Wait at least 10 seconds but no more than 40 then call the panel location again The panel should answer on the first ring Enter X Master Access Code one of the following numbers 0 or to talk through the panel 2 to have a 2 way conversation through the panel 3 or 6 to listen through the panel 99 to end the connection Note The default Master Access Code is 1234 Contact your installer about changing this access code OOOO gt Pager Communication Your system can be set up by your installer to report to a numeric display pager Use the following table to determine which report the pager is displaying Table 1 Pager Reporting Message TOTI AC Power Restoral 102 102 AC Power Failure 103 103 Call Button Panic 107 107 Wrist Pendant Panic 108 108 Testing the System We recommend testing your LifeGard system afte
6. e equipment and receiver L Connect the affected equipment and the panel receiver to separate outlets on different branch circuits Q Consult the dealer or an experienced radio TV technician for help ACTA Part 68 This equipment complies with Part 68 of the FCC Rules Located on this equipment is a label that contains among other information the FCC registra tion number and the ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements as adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a com pliant modular jack that is also compliant See the Installation Instructions for details The REN is used to determine the maximum number of devices that may be connected to your telephone line Excessive RENs on a telephone line may result in devices not ringing in response to an incoming call In most areas the sum of all device RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented
7. es fils de mise a la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissment L utilisateur ne doit pas tenter de faire ces raccordements lui meme il doit avoir recours a un service d inspection des installations lec triques ou a electricien selon le cas Une note explicative sur les indices de charge voir 1 6 et leur emploi a I intention des utilisateurs du mat riel terminal doit etre incluse dans infor mation qui accompagne le materiel homologu La note pourrait etre r dig e selon le mod le suivant L indice de charge IC assign a chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale qui peut etre rac cord e a un circuit t l phonique boucl utilis par ce dispositif La terminaison du circuit boucl peut etre constitu e de n import somme des indices de charge de ensemble des dispositifs ne d passe pas 100 L Indice de charge de cet produit est system Components The LifeGard system is composed of the control panel and a wrist and pendant panic Control Panel The control panel is the processing unit for all functions It receives signals from panic sensors and reports emergencies through the phone line When the panel cover is closed
8. hone line in use To do so alarm dialing equipment must be con nected to a properly installed RJ31X jack that is electrically in series with and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the figure below If you have any questions concerning these instructions you should consult your telephone company or qual ified installer about installing the RJ31X jack and alarm dialing equipment for you Network Service Provider s Facilities Customer Premises Equipment and Wiring RJ31X Computer Jack Alarm Dialing Unused Equipment RJ 11 Jack Telephone Line I Telephone Network Demarcation Point Unused RJ 11 Jack Telephone Answering System Telephone Certification No B4Z USA 46042 AL T REN 1B Canada Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommu nications network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfac tion Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual ser
9. r programming and on a weekly basis thereafter It is important to test the panic sensors and phone numbers to ensure correct operation Testing the portable panic sensors l Press the Menu button on the back of the panel until the panel announces Sen sor test Press Status to select Note Pressing the Menu button cycles through 4 functions Phone Test Sensor Test Add Sensor and Delete all Sensors The panel will announce the current function each time the button is pressed Press the Status button on the front of the panel to start a sensor test The panel announces Sensor test is on test sensor panic Press and hold a panic button for 3 seconds It is not necessary to test sensors in any particular order 4 The system will continue to prompt for panics that have not yet been tested When all the sensors have been tested the panel will announce Sensor test com plete press Status 5 Press Status The panel says Sensor test OK Note The panel will prompt for each sensor in the order they were programmed If there are no sensors programmed the panel says Invalid Zero sensors programmed It is not necessary to test the sensors in the order they are announced by the panel Phone Test To test the programmed phone numbers l 2 Call the central station and tell the operator you will be testing your system Press the Menu button on the back of the panel once The panel announce
10. s Phone test Press status to select Press the Status button on the front of the panel The panel says Phone test 1s on once a minute while the phone test is being completed During a phone test the panel attempts to dial each of the programmed phone numbers If all phone numbers are dialed successfully the panel says Phone test ok If all phone numbers are not successfully dialed the panel says System communica tion failure If your system fails the phone test contact your system installer i nte r O g i x ets SECOND STREET NORTH NORTH SAINT PAUL MN 800 777 2624 www interlogixinc com Document Number 466 1936 Rev A 2002 GE Interlogix Inc GE Interlogix and LifeGard are trademarks of GE Interlogix Inc SECURITY amp LIFE SAFETY GROUP
11. s r seaux de t l communications Le minist re n assure toutefois pas que le mat riel fonc tionnera a la satisfaction de utilisateur Avant d installer ce mat riel utilisateur doit s assurer qu il est permis de le raccorder aux installations de enterprise locale de t l communica tion Le mat riel doit galement etre install en suivant une m thod accept e de raccordement Dans certains cas les fils int rieurs de enterprise util is s pour un service individuel a ligne unique peuvent etre prolong s au moyen d un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n empechent pas le d gradation du service dans certaines situations Actuellement les enterprises de telecommunication ne permettent pas que on raccorde leur mat riel a des jacks d abonn sauf dans les cas pr cis pr vus pas les tarrifs particuliers de ces enterprises Les r parations de mat riel homologu doivent etre effectu es pas un centre d entretien canadien autoris d sign par le fournisseur La compagne de t l communications peut demander a utilisateur de d brancher un appareil a la suite de r parations ou de modifications effectu es par utilisateur ou a cause de mauvais fonctionnement Pour sa propre protection utilisateur doit s assurer que tous l
12. the panel buttons operate the emergency notifica tion system The user operates the panel by pressing panel buttons When the panel cover is open the buttons are used to program the emergency noti fication system The panel can be programmed on site by the installer or user Wrist Panic The Wrist Panic Sensor is a wireless device designed to be used throughout your premises The sensor is worn on the wrist with a wrist strap included Pendant Panic The Pendant Panic Sensor is a wireless device designed to be used throughout the installation site The sensor can be worn around the neck with a removable cord included or on the user s belt with an optional leather belt holster Sensor Care Do not immerse sensors in water Wipe clean using a soft cloth with a mild deter gent Speaker Call Button yume CA AS Power Volume Button Power LED Status Button _ Status Figure 1 Front of panel Phone Jacks PHONE Menu Button Figure 2 Back of panel Setting up the System This section describes how to set up the basic system Installing the system consists of the following procedures D Find a location for the panel Plug in the phone line Plug in the power Power up the system Adjust
13. the speaker volume OODD Locating the Panel The system control panel must be located with access to an incoming phone line and 110 VAC power Locate the panel on a table or countertop where it is convenient to use for example on a nightstand near a bed Locate the panel in a temperature and humidity controlled environment Plugging in the Phone Line There are two methods for connecting the panel to a phone line full line seizure and no line seizure Full Line Seizure This method requires that the panel be wired ahead or in front of all other phones answering machines computers or any other devices on the phone line This allows the panel to take over seize the phone line even if another device on the line is in use 1 Plug in the phone cord to a premises phone jack 2 Plug the other end to the LINE jack on the back of the panel 3 Plug additional devices such as phones and answering machines to the PHONE jack on the back of the panel No Line Seizure This method is typically used where DSL Digital Subscriber Line service exists DSL allows multiple devices on a single phone line to be used simultaneously Sim ply connecting the panel LINE jack to an available phone jack on the premises using the phone cord is all that 1s required An in line filter may be required to ensure panel reporting is successful Note Connecting the panel to a standard phone voice line in this manner should be avoided Other
14. vice may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compli ance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For your protection make sure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together gt CAUTION Do not attempt to make connections yourself Contact the appropriate electrician or electric inspections authority The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the LNs of all the devices does not exceed 100 Load Number 1 Certification Number 867 11636A AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme a certaines normes de protection d exploitation et de s curit de
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