CPAT FLEX Operation Manual (IRX1)
Contents
1. 1 514 495 4191 cpat effigis com 1 4 Calibration Your IRX1 unit has been calibrated and tested in the factory and does not need further calibration before use However if the unit suffers damage and needs repair it is recommended that the unit be return to an authorized Effigis service center there it will be properly re calibrated As well if your company requires regular calibration of all equipment or requires a calibra tion certificate for the IRX1 a calibration service is available through Effigis For more information on calibration services please contact your Effigis representative 1 5 Explanation of Symbols Used The following symbols are used in this Manual Symbol Explanation A Caution Indicates that operations or procedures if carried out without caution may cause personalinjury or damage to the unit Note Indicates additional information about the product 1 6 Effigis Website Effigis website contains product specifications information press releases brochure down load and Frequently Asked Questions FAQs Please visit our website at http effigis com 6 CPAT FLEX IRX1 effigis com 2 System Components The IRX1 is the receiver part of a find and fix ingress solution for broadband operators It monitors signal transmitted over the air via the ITX1 that comes thru the cable network The IRX1 RF entries are feed from the head end tests point return Global operating status is dis play2. Shutdown To power off the unit there are two modes Normal and Force shutdown usually the user should privilege the normal shutdown mode to avoid undesired flash memory corruption force shutdown should be use ONLY in case that the device is no more responding 5 4 1 Mode Normal Shutdown In normal running application user should press the button press the front panel push button ON OFF for 1 second then let the IRX1 ends up every process properly than a message will follow on the front LCD then the device will turn off 5 4 2 Mode Force Shutdown To force the IRX1 to power down when it s running press in the ON OFF button on the front panel for 3 seconds When the unit stops you can release the button As it was mention previously this is not the ideal shutdown method 12 CPAT FLEX IRX1 effigis com 6 System Maintenance 6 1 Cleaning of the Equipment Your IRX1 unit can be wiped clean with a damp cloth Do not immerse the unit in water Avoid solvents and commercial cleaners 6 2 Preventative Maintenance The technician shall do periodic visual inspections on the RF connections to make sure that there is nothing loose or broken Both can affect the performance of the system In case that a replacement is required please contact Effigis for more information Operation Manual 13 CHAE CONTINUOUS MONITORING SYSTEM 7 Real time Ingress Monitor RIM on your Smart Phone The RIM service we provide consist of a web
3. Support 6 T4 Calibration 2 ee s u a 6 1 5 Explanation of Symbols Used 6 1 6 Effigis Website 6 System Components 7 2 1 Initial Verification 7 Installation es 9 3 1 Rack Mounts Installation 9 3 2 Connecting RF Entries 9 3 3 Electrical Installation 10 3 4 Internet Connection 10 D ee Ns Ps s ET 11 System Operation 11 5 1 Power On 11 5 2 LED and LCD Information 11 5 3 Communication 12 5 4 Shutdown 12 5 4 1 Mode Normal Shutdown 12 5 4 2 Mode Force Shutdown 12 System Maintenance 13 6 1 Cleaning of the Equipment 13 6 2 Preventative Maintenance 13 Operation Manual CEHA CONTINUOUS MONITORING SYSTEM 7 Real time Ingress Monitor RIM on your Smart Phone 7 1 Login the RIM Website 7 2 Choose the Proper ITX 8 Updates and Recovery 8 1 Automatic Update 8 2 Manual System Recovery 9 Remote Troubleshooting Append
4. needed appropriate packing materials can be obtained by con tacting Effigis Support Effigis is not liable for any damage that may occur during shipping The customer should clearly mark the Effigis issued RA or reference number on the outside of the package and ship it prepaid and insured to Effigis 18 CPAT FLEX IRX1 effigis com Equipment repaired or replaced under warranty will be returned at Effigis s expense to Cus tomer Canada USA or Effigis representative all other countries B 2 Limited Product Warranty B 2 1 Hardware Effigis warrants to the original end user Customer that the new Effigis branded products will be free from defects in workmanship and materials under normal use for one 1 year from the date of original shipment Effigis warrants repaired products for ninety 90 days from date of shipment Any Product repaired or replaced under warranty is only warranted for the period of time remaining in the original warranty for the Product Any third party products including software included with Effigis products are not covered by this Effigis warranty and Effigis makes no representations or warranties on behalf of such third parties Any warranty on such products is from the supplier or licensor of the product B 2 2 Software Effigis warrants to the Customer that new Effigis branded software and firmware will perform in substantial conformance to program specifications for a period of ninety 90 days
5. per day depending of the intensity of the patrolling the number of ITX1 in the sector and the number of failure on the network The IPv4 address is acquired with the use of DHCP If no DHCP server is present on the network the system will not be able to transmit data over the network Make sure that the unit has an access to the Internet and that the FIP port 21 is open Without this access it won t be able to communicate with our FTP and Realtime Ingress Monitor servers RIM NOTE G It is recommended that you install the IRX1 behind a firewall or a router with an integrated firewall to avoid malicious or unauthorized connections Ref http www kb cert org vuls id 1 07886 10 CPAT FLEX IRX1 effigis com 4 Setup Make sure that the unit has an access to the Internet and that the FTP TCP port 21 remote assistance TCP port 26 and RIM UDP port 20000 is open outgoing Without those rules it won t be able to communicate with our FTP and Realtime Ingress Monitor servers RIM and we won t be able to access the IRX1 for remote assistance If you want to combine nodes on the same RF entry be aware that the IRX1 sensitivity performance might be affected since the IRX1 tries to detect ingress the incoming digital ingress signal is not always at the same level Also the measured value does not take into account the pads 5 System Operation 5 1 Power On To power on the unit make sure that the power cabl
6. site that receive in real time the ingress infor mation receive at the receiver Its purpose is to assist technicians on the field to locate with precision the source of Ingress on the cable network 7 1 Login the RIM Website To consult data on the RIM the user must have a smart phone or a laptop with at least an access to the internet The user must have a CPAT profile which consist of a username and a password to login on the website www cpat solution com RIM Figure 1 RIM Login page 14 CPAT FLEX IRX1 effigis com NOTE A The RIM is also available as a mobile application for iOs and Android To download it connect to the Apple App store iTunes or the Android App store Google Play and download the CPAT app The first module within this app is an enhanced version of the RIM software on the web 7 2 Choose the Proper ITX Once the user is logged in the website he must choose the proper ITX from the list and then he will be able to view all the data available from this particular ITX Remember that the higher the value is the closer the trouble is Figure 2 Chose an ITX from the list Operation Manual 15 CHAE CONTINUOUS MONITORING SYSTEM 8 Updates and Recovery The IRX1 device can be update automatically or manually Usually the system should update its firmware when needed via updates provided from our FTP website 8 1 Automatic Update The IRX1 device is usually automatica
7. 1 Operation Manual This guide CAUTION To place an order please call Effigis at 1 888 495 6577 or 1 514 495 0018 A Leave space for front back and lateral ventilation 3 1 Rack Mounts Installation 3 2 Connecting RF Entries The RF entries are connected directly the return nodes tap The maximum RF level entry is 40 dBmV per RF input This is however the total RF level between 5 MHz and 45 MHz It is recommended to have a minimum of pads without having the frequency band 5 45 MHz power to go over 40 dBmV per RF input If you want to combine nodes on the same RF entry be aware that the IRX1 sensitivity performance might be affected since the IRX1 tries to detect ingress the incoming digital ingress signal is not always at the same level Also the measured value does not take into account the pads CAUTION Levels over this limit can distort the signal or damage the receiver s RF front end Contact the CPAT technical support for more information 8 CPAT FLEX IRX1 Operation Manual 9 CEHA CONTINUOUS MONITORING SYSTEM 3 3 Electrical Installation The AC DC adapter is supplied with the equipment It is compatible with 110V 220V voltages and 50 60 Hz power distribution networks 3 4 Internet Connection The IRX1 needs an access to the internet to transmit received measurement level to the CPAT servers and for automatic firmware update Transfers vary from less than a 1MBytes to a maximum of Mbytes
8. CPAT FLEX Operation Manual IRX1 CESAS CONTINUOUS MONITORING SYSTEM v 1 4 2014 09 16 2014 Effigis All rights reserved 006 000020 105 CEHA CONTINUOUS MONITORING SYSTEM This document provides information proprietary to Effigis and cannot be used or disclosed without Effigis written authorization Effigis reserves the right to make changes without notice Changes affecting the operation of any component in this manual will be reflected in a subsequent revision Effigis assumes no responsibility for any omissions or errors that may appear in this document or for any dam ages that may result from the use of information contained herein IRX1 User Manual First edition v1 0 June 2012 second edition v1 1 July 2012 Third edition v1 2 October 2012 Fourth edition v1 3 February 2013 Fifth edition v1 4 September 2014 Part No 100 00006 001 Published by Effigis 4101 Molson St Suite 400 Montr al Quebec CANADA H1Y 3L1 Telephone 1 514 495 0018 Toll free North America 1 888 495 6577 Fax 1 514 495 4191 Copyright 2014 Effigis All rights reserved 2 CPAT FLEX IRX1 effigis com Contents General Information 5 1 1 About this Manual 5 1 2 Certifications 1 5 1 2 1 Tests Specifications 5 1 2 2 Compliance 5 NO a uwa Qua qaa 5 1 3 Technitial
9. TICULAR PURPOSE AND NON INFRINGEMENT REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH IMPLIED WARRANTY MAY BE BASED INCLUDING WITHOUT LIMITATION CONTRACT COURSE OF DEALING USAGE OR TRADE PRACTICE 20 CPAT FLEX IRX1 uond o tli jeus 9909 Z Z Z JOOS J 1 Jo depe ON8 4 guu luB XII AWAAAAAA K ON X X K 888888 e qe9 4 epnuep 6666666 VA A AAA e LA CE KO NO KOR K UM R ORE K g uondo y uodo suondo UlOd 1S9L SS91Bu L Z0 weibelg Sneuu uos LXHI X3 14 i 3N c31 ndui pou weesdn yndul pou weesdf Joyuds yndul z pou weesdn Aem p E p pue du pou wWeersdn ec L pou we sdn UIUIQUO9 pou weansdn 0 p p uimuioo yndul z epou weansdN yndu epou weesjsdpy spi pou we ysdn UIUIQUOS pou ulp nsdn 0 Z BSURRUOS du pou weeusdn pou weslsan O L SSeeeeGevy YSSBHHBE e S1LYOd LAdNI dd 1 seg 001 01 eue JUAI 9 YOUMS 1euj ula Z OL 89T CGI A aPOT COCIA luoi3 LO OVA OZ L weifeiqg Sneuu uos LXtI si61y3 Ajddns JSAOd 440 NO sibiyo J A1 S LVdD 91 uonmo uuoo 1 9u1i 1u j L Xd 14 ivy effigis GEO SOLUTIONS effigis com 1 888 495 6577
10. e is properly connected to a power bar recommended and into the IRX1 then press the ON OFF button on the front panel for 3 seconds then release it You should see both lights on the front panel turn green then the PWR light will turns red 5 2 LED and LCD Information The two front LEDs indicates the status of the unit PWR power e When RED solid the system is booting takes about 1 minute to boot e When GREEN solid the system is powered up and booted DIAG diagnostic e When OFF the system is working fine e When flashing GREEN an ingress fault has been detected e When flashing RED an error has occurred The LCD let the user know information about the unit Line 1 indicates the highest ingress measured value in the last second and the associated RF port Operation Manual 11 CEHA CONTINUOUS MONITORING SYSTEM Line 2 the IP address is displayed when there is no problem When there is a problem several messages can be displayed e NO IP ADDRESS No ip address is assigned to the unit Verify that the network cable is plug into the Ethernet jack e FIP ERROR The IRX1 unit cannot transmit data to the Effigis FTP server Make sure that the unit have access to the internet Note that the unit can acquire a valid IP address but if there is no routing to the internet this message will be displayed 5 3 Communication The IRX1 uses an RJ 45 Ethernet 10 100 Mbits sec Cat 5 cable to connect to the network 5 4
11. ed on the LCD located on the front panel of the unit Once installed it requires no further intervention to monitor and transmit results through CPAT web interface This section describes the IRX1 unit in detail including its accessories and helps you get Started by explaining the features the powering and data interface on the unit 2 1 Initial Verification Your IRX1 unit is calibrated and ready to use right out of the box Upon reception visually inspect each item for any damage that may have occurred during shipping If you see any Signs of physical damage please contact Effigis e Callers from the U S and Canada can dial 1 888 495 6577 toll free number e International callers can dial 1 514 495 0018 Make sure no items are missing Your package should contain all the standard items as well as any accessories you may have ordered If you ordered the IRX1 Head end Based Return Band Receiver kit the following items are included e RX1 rack mount unit e 2 Rack mount right angle brackets e AC DC adapter e User manual effigis Figure 1 IRX1 rack mount brackets and AC DC adapter Operation Manual rd C CAT effigis com CONTINUOUS MONITORING SYSTEM If any of the standard accessories are lost or damaged you can order a replacement for the 3 In stallation IRX1 Please quote the following part numbers when placing an order Part No Accessory Description 1 110 00003 001 AC DC adapter 2 100 00006 001 IRX
12. from the date of original shipment Effigis warrants the media containing software against failure during the warranty period Effigis makes no warranty or representation that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected B 2 3 EXCIUSIONS oe aaa This warranty excludes e Damage to the physical surface of the product including cracks or scratches to any part e Damage caused by misuse neglect improper installation or testing unauthorized attempts to open repair or modify the product or any other cause beyond the range of the intended use e Use of the product with any non recommended device or service if such device or service causes the problem e Installation or maintenance of Product by someone other than Effigis or persons certified by Effigis e Changes to the Customer environment in which Product was installed Operation Manual 19 CEHA CONTINUOUS MONITORING SYSTEM e Damage caused by accident fire power changes other hazards or acts of nature e Consumable Product or parts thereof e g parts with an expected useful life of less than ninety 90 days e Product not returned in accordance with Effigis RA procedure B 2 4 Refurbished Parts and Prior Testing e oe e o e oe o o o o oe o o o o o o o o o o o o o o o o o oo o o oo o o o o o o o o o o o o o o o ooo o o o o oo o o o o o o o o o o o o ooo oo o o o o oo o
13. ix A Specifications Al System AZ PHYSICAL u us aa pawana p a a su ue Appendix B Our Services B 1 Customer Support B 1 1 Equipment Return Instructions B 2 Limited Product Warranty B 2 1 Hardware B 2 2 Software B 2 3 Exclusions B 2 4 Refurbished Parts and Prior Testing B 2 5 Exclusive Remedies B 2 6 Disclaimer CPAT FLEX IRX1 effigis com 1 General Information 1 1 About this Manual This manual describes the components installation and operation of the CPAT FLEX IRX1 unit You will find important safety information in this manual We strongly recommend that all users read this manual Use of this product other than for its intended application may com promise the unit s safety features 1 2 Certifications This section describes the certifications the IRX1 complies with 1 2 1 Tests Specifications FCC 47 CFR Part 15 Subpart B Verification ICES 003 NMB 003 Issue 4 February 2004 Electrical equipment for measurement control and laboratory use EMC requirements Part 1 Generic requirements 1 2 2 Compliance This Class A digital apparatus complies with Canadian ICES 003 NMB 003 This Class A digital apparatus also complies with European EN61326 1 2006 1 2 3 Note e e e e e oe oe oe oe oe o o o o o o o o o o o o o o o o
14. lly updated when needed The updates are distributed from our FTP server to the device All update are tested to ensure high quality and efficiency in our product There is no need for external intervention on the device to update it using the automatic update 8 2 Manual System Recovery See the remote troubleshooting section 9 Remote Troubleshooting It is possible to access the IRX1 for remote assistance Also manual firmware and script up dates can be achieved If the problem is the internet connection it will not possible to do so 16 CPAT FLEX IRX1 effigis com Appendix A Specifications A 1 System Operating frequency selection Bandwidth 06 78 MHz 30 kHz 13 56 MHz 14 kHz 27 12 MHz 30 kHz sensitivity 24 dBmV BER lt 10 6 attenuator 0 dB AGC attenuator 0 15 dB in 0 5 dB steps Level accuracy 2 dB on signal pulses Maximum input level 40 dBmV per RF input integration in the 5 to 45 MHz band Pond 120 VAC 0 7A 60W fully loaded A 2 Physical Dimensions 1 75 x 16 60 x 18 50 H x W x D 4 5 cm x 42 2 cm x 47 0 cm Maximum relative humidity 80 for temperatures up to 31 C 88 F decreasing linearly to 50 relative humidity at 40 C 104 F Operation Manual 17 CEHA CONTINUOUS MONITORING SYSTEM Appendix B Our Services Effigis offers a portfolio of services to deploy and support purchased equipment through its Customer Support organization Customer Support is standard wi
15. o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o oo ooo o ooto ool This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a resi dential area is likely to cause harmful interference in which case the user will be required to correct the interference at his owns expense Operation Manual 5 CHAE CONTINUOUS MONITORING SYSTEM Modifications Any modifications made to this device that are not approved by Effigis Geo Solutions Inc may void the authority granted to the user by the FCC to operate this equip ment 1 3 Technical Support Effigis Technical Support Service is available from Monday through Friday from 9 00 AM to 5 00 PM Eastern Time Toll free from U S and Canada 1 888 495 6577 International 1 514 495 0018 Fax questions anytime to
16. o o o oo o o o o Product may incorporate reconditioned or refurbished parts or subassemblies and may have been used in testing prior to sale B 2 5 Exclusive Remedies If any Product materially fails to conform to the limited warranty set forth in this Section Lim ited Warranty and actually fails during the applicable warranty period and under normal use Effigis shall at its sole discretion i repair or replace the non conforming Product to remedy the nonconformity identified by Customer in accordance with this Section Limited Product Warranty or ii issue a credit to Customer for the amounts paid for the Product in exchange for return of the nonconforming Product in which case Customer s licenses to any Firmware shall be automatically revoked Customer hereby transfers to Effigis title and ownership of any parts that Effigis replaces B 2 6 Disclaimer 000000000000 THE REMEDIES EXPRESSLY PROVIDED IN THIS SECTION WILL BE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES AND SHALL BE IN LIEU OF ANY OTHER RIGHTS OR REMEDIES CUS TOMER MAY HAVE AGAINST EFFIGIS WITH RESPECT TO ANY NON CONFORMANCE OF PRODUCTS EXCEPT AS SPECIFIED IN THIS LIMITED PRODUCT WARRANTY EFFIGIS MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES WITH REGARD TO ANY PRODUCT EF FIGIS DISCLAIMS ALL IMPLIED WARRANTIES CONDITIONS AND REPRESENTATIONS IN CLUDING BUT NOT LIMITED TO ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PAR
17. th every product sale and consists of business hour technical assistance in warranty repair and calibration B 1 System Customer Support is accompanied with the sale of every Effigis product Customer Support services include e Product and Service Literature e echnical Assistance Business Hour e Equipment Repair Under Warranty Repair and Calibration Services e Equipment Return Authorizations Contact a Customer Support representative through your local distributor or by accessing www effigis com for information on calibration and warranty policies B 1 1 Equipment Return Instructions Please contact your local Customer Support location via telephone for Return Authorization to accompany your equipment For each piece of equipment returned for repair attach a tag that includes the following information e Qwner s name address and telephone number e The serial number product type and model e Warranty status If you are unsure of the warranty status of your instrument con tact Effigis Customer Support e A detailed description of the problem or service requested e The name and telephone number of the person to contact regarding questions about the repair e The return authorization RA number If possible return the equipment using the original shipping container and material If the Original container is not available the unit should be carefully packed so that it will not be damaged in transit when
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