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1. Feature Description Hardware based management with onboard Web server Works on most operating systems No agents are needed to install and support Web based with browser style graphical interface Enables you to manage multiple libraries from any workstation within the intranet with familiar and intuitive navigation Integrated error reporting Flags library drive and tape errors comprehensively These error logs can be printed and sent to service support Download library firmware Provides you with fast access to the most recent firmware available Library drive and tape status information Enables you to quickly view the current status of the device and tapes Link to support pages Fast access to support documentation and partner information Security Enable and enter the library password on the remote management Web site to configure the library over the network Remote configuration viewing and operation Manage libraries from a distance limited functionality Supported configurations Operating systems Windows 95 Windows 98 Windows NT Supported browsers Internet Explorer 4 01 and later Netscape Communicator 4 5 and later Netscape Navigator 4 08 and later HP UX Netscape Communicator 4 5 and later Netscape Navigator 4 08 and later Chapter 1 Installation 17 18 LIO Library User s Guide Chapter 2 Operation
2. The applicable laws Country unique terms and competent court for this Statement are those of the country in which the warranty service is being provided However the laws of Austria govern this Statement if the warranty service is provided in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Federal Republic of Yugoslavia Georgia Hungary Kazakhstan Kirghizia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia and Ukraine The following terms apply to the country specified EGYPT Limitation of Liability The following replaces item 2 in this Section 2 as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Section The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this Section The mini
3. Indicates transmission activity by the card or Ethernet port 3 a Jo 00 U JV Link LED Color Description Green Indicates valid LAN connection Chapter 4 Problem solving 43 44 LVDS library controller card LEDs Controller LED Color Description Flashing green Controller needs boot code Yellow Controller is in the process of powering up Flashing yellow Controller failed power on test e 1 flash ROM error e 3 flashes microprocessor error e 4 flashes controller RAM error e 5 flashes non volatile RAM error 6 flashes volatile RAM error Green Controller passed power on test H scsi LED Color Description Green No bus connected or low voltage differential SCSI bus connected Flashing green Single ended SCSI bus attached SCSI performance reduced Yellow ERROR high voltage differential SCSI bus connected Ivi A y a LTO Library User s Guide Drive module LEDs Yellow Green Description Off On Drive is online and available Flashing Off Drive is offline and can be replaced On Flashing Drive is being brought online Flashing On Drive is offline Internal communication has been lost On On Drive module controller is in reset On Off Power on test in progress Double Off Drive module flashing failed p
4. IBM Statement Canada Part 1 of Limited Warranty for United States Puerto Rico and General Terms This Statement of Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 might replace or modify those of Part 1 The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine LTO Library Warranty period One 1 year Contact your place of purchase for warranty service information Some IBM Machines are eligible for on site warranty service depending on the country where service is performed The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period comme
5. This chapter describes operations for the handling the library and tape drive Using the front panel This section gives instructions on how to use your library Viewing the front panel controls The front panel is the local control device for the library This LCD display provides a status line at the top up to five lines of text and a soft key line at the bottom The function of the five soft keys varies depending on the screens displayed The LEDs underneath the display indicate library activity Green Library idle and ready Flashing green Library active and ready Yellow Library partially available Flashing yellow Library failed 3600R20 library front panel Front panel display Door 1 with lock slots 1 10 with slot 1 at the front Soft keys Viewing window Power stand by switch Door 2 with lock slots 11 20 with 20 at the front DOSONES Copyright IBM Corp 2001 19 20 Using the front panel display The front panel displays icons and text that provide library drive and tape status information It also uses text prompts and warnings to guide you while making changes The soft key labels vary between screens Use the key immediately below the label to execute the desired function The home screen below displays the following CC7970 3 Idle AH4684 Idle Main option to go to the Information Operations and Administration menus Icon option to display the icons with a
6. ALI o ul LLP lt lt Li Y as um U LID TT LN i MD K ag ym lt gt La a Lhi lt I Maintaining tape cartridges Follow these instruction to maintain tape cartridges Do not Expose tape cartridges to magnetic fields Leave cartridges in the drive when the library has been turned off Expose cartridges to extreme temperature or humidity Acceptable temperatures range from 16 to 32 C 60 to 90 F Acceptable humidity ranges from 20 to 80 Expose cartridges to moisture or direct sunlight Drop the tape cartridges or subject the cartridges to any physical shock Open the tape cartridge lid and expose the tape to possible contamination or physical damage Touch the tape surface Take the tape cartridges apart Use graphite pencils water soluble felt pens or other debris producing writing instruments to label tape cartridges Erase a cartridge label replace it instead Do Remove dust on the outside of tape cartridges with a damp cloth Store cartridges vertically not horizontally Store tape cartridges in their plastic containers and in environmental conditions of 18 to 28 C 64 to 82 F and 40 to 60 relative humidity LTO Library User s Guide Chapter 3 Maintenance This chapter describes how to maintain the LTO Library Attention This LTO library contains very sensitive electronic component
7. If there are no LEDs illuminated on the drive you must take the library offline to avoid a conflict with the host SCSI bus Check with your system administrator If the drive module is not already offline go to the Administration menu and then select the Online Drive Repair menu Use the or keys to select the drive you want and then press OK Select Put drive offline The front panel indicates the success or failure of this command Step 3 Removing a drive module Note To preserve SCSI communications do not loosen or remove the SCSI cables connected to the outside of the drive module When the drive module has been successfully taken offline the LEDs on the back of the drive will be flashing yellow see Drive module LEDs on page 45 1 2 3 Verify the external SCSI cable is tightened to the connector plate Loosen the thumbscrews on each side of the connector plate located in the middle of the drive module Gently remove the connector plate with SCSI cables still connected 4 Grasp the ribbon cable that is plugged into the drive module Remove the cable by pulling the connector to the left Chapter 3 Maintenance 33 5 Lay the connector assembly to the side allowing the external cables to hang from the connections Do not disconnect external cables from the connector plate 6 Loosen the top and bottom thumbscrews on the drive module 7 Using the handle that is mounted on
8. SCSI external cable H SCSI terminator SCSI jumper cable E AC power cord H Data cartridge H Cleaning cartridge Quick install guide booklet El Barcode kit E Trial software CDs Before you begin Before you unpack and install the library choose a location that meets the following criteria Temperature Power source 10 35 C 50 95 E AC power voltage 100 127 V or 200 240 V Line frequency 50 60 Hz Air quality Minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust and smoke filled rooms Attention Excessive dust and debris can damage tapes and tape drives Humidity 20 80 RH Copyright IBM Corp 2001 1 Adequate clearance Stand alone configuration located on or below a table Back 56 cm 22 in for cooling and service Front 86 cm 34 in for operator access Sides 56 cm 22 in for removal of the external cover Rack mounted configuration Back Allow adequate room for service access at lease 91 cm 36 in Front 86 cm 34 in for operator access Height For ease of use and optimal safety the top of the library should be mounted approximately 120 cm 48 in above the floor Library Views The following illustrations and descriptions review the front and back panel views of the library Front panel view The components shown in the previous illustration in
9. description seel Panel Icond iii also contains contrast adjustment Drive option to display additional information about the library drives information LIBRARY READY A 3 gt Loading 02 1 ke Mail Statement indicating general condition of the library A Drive and tape status only for actual drives installed Tape bar code if applicable E El 6 Mail option to access the mailslot El LTO Library User s Guide Map option to access information about the drive and tape slots Panel Icons messages The status bar can display the following icons to describe library and drive status The status bar is not available on the Home screen gt Power is off z Online Les EJ Failed offline Full and idle K Needs to be cleaned E Unloading a tape AE Offline Seeking data on a T b gt tape l Failed online Writing data to a L tape Tape is cleaning a Rewinding a tape Gi drive 4 Tape is write Reading a tape protected O Empty O Erasing a tape Loading a tape e Library icons Library status failed Library status W ee partially available Library status healthy Menu Command Nesting Each level of the password protected menus Administration and Service includes all options available in the subordinate menu For example all options available in the Administration Menu are also included in the Service Menu This f
10. firmware Library fan failure A library fan has failed Drive needs cleaning The drive needs cleaning Mags missing Library could not detect all the magazines Doors open One or more tape doors are open Mailslot open Mailslot door is open Remote management card not present Library could not detect the remote management card Front panel not present Library could not detect the front panel display Slave cards not present Remote management card failed Library could not detect library slave controller cards Remote management card failed power up test Front panel failed Slave cards failed Fibre channel cards failed Front panel display failed power up test Library slave controller card failed power up test Note The slave controller cards are present in all but the lowest level of the library Fibre channel cards failed power up test Troubleshooting the library hardware The table below describes how to solve library hardware problems For problems related to library software refer to the documentation for that software or call the software service representative LTO Library User s Guide Problem What to do Library will not turn on e Check all power cord connections e Make sure the power standby switch is on e Swap power supplies if possible e Replace the power cords Power on test failed e Verify that all tapes are f
11. mount the library e Statement 14 CAUTION The following label indicates moving parts nearby Mechanical Hazard Label Part Number C7200 84309 2 Rev A Artwork Date Janua Color Opaque PMS Process Black ry 6 1999 Tools and parts Before you begin ensure that you have the following e Phillips 2 screwdriver e Torx screwdriver with T20 bit e 1 2 inch open end wrench 8 LTO Library User s Guide The following table show parts that are included and that are needed to install the library in the rack Number Part and quantity 1 Upper left rail 1 2 Upper right rail 1 3 Lower left rail 1 4 Lower right rail 1 5 Clip nut template 3 packaged together one per model 6 10 32 screws 20 7 10 32 clip nuts 20 8 Flush mount trim brackets 2 9 2 20 trim brackets 2 Additional pre installation recommendations Before installing the rack library considering the following e Reread the appropriate option installation section of your rack manual before following the library install instructions in this manual e Install the library at a level that is easy to reach for operation and service Chapter 1 Installation 9 10 Install five clip nuts into each front column of the rack The grey clip nuts indicate the position of the trim brackets The upper grey clip nuts are used for racks with a 55 mm 2 2 in bezel depth The lower grey clip nuts are use
12. off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformite a la reglementation d Industrie Canada Cet appareil num r
13. problems e Field upgradeable e Configurable from 1 up to 5 tape mailslots Unpacking the library To unpack the library follow these instructions 1 Remove the packing foam from the top of the library e Statement 4 34 5 kg 76 Ibs 2 With at least three people lifting the library remove it from the shipping carton 3 Remove the library from the shipping bag 4 Place the library in the installation location If it is a rack mount library place it near the server rack Note For stand alone installations see Attention Do not force the magazine door open Wait until the library is turned on and the OCP displays the Open Doors message to verify that the library locking mechanism has completed unlocking 4 LTO Library User s Guide Preparing for installation Before installing the library read the following safety statements A o e Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is e
14. the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded The replacement may not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment LTO Library User s Guide improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or er
15. the back of the drive module pull the drive module straight out with one hand while supporting the bottom of the drive module with the other hand Attention To avoid injury do not inset your hand or foreign objects through the empty drive bay and into the vertical litt assembly area Installing a drive module Follow these directions to install a drive module in the library Note It is not necessary to turn off the library when inserting a replacement drive module Follow these directions to install a drive module in the library 1 Hold the drive module with one hand on the drive module handle and the other hand supporting the bottom of the drive module 2 Install the drive by inserting the rail at the top of the drive module into the slot at the top of the drive module opening Note Higher force will be required in the last half inch of insertion to engage the electrical connection 3 Tighten the top and bottom thumbscrews securing the drive module into the library 34 LTO Library User s Guide 4 Plug the ribbon connector into the back of the drive module 5 Gently fold the ribbon cable into the back of the drive module 6 Holding the connector plate in place tighten the thumbscrews on each side of the connector Follow these directions to bring the new drive module online 1 Use the or keys to select the drive module that has been replaced Bring the drive back online 2 If you have incre
16. the library With the help of another person use the lifting straps built into the sides of the library and slide the library between the upper and lower sets of mounting rails Remove the lifting straps after the library is partially installed Save these straps for future use Attention The majority of the weight is toward the rear of the library Use appropriate force when lifting the library Tighten the screws on the top mounting rail to secure the library Insert trim brackets into the slots on each side of the library The illustration on the left shows the trim brackets for a rack bezel depth of 55 mm 2 2 in The LTO Library User s Guide illustration on the right shows the trim bracket for a flush mount rack Open the tape doors and tighten the screws to secure the library into place Note The doors might be key locked The keys are attached to the power supply handle on the back of the library Complete installation by following the cabling instructions for the tower library on page Chapter 1 Installation 11 Location of securing screws 2200088006229 i SI a 9 SI a IS 9 g IS g SI Getting started with the library After you install the library perform the following to begin using the library e Enable the password e Configure the mailslot Set the date and time e Configure library for web monitoring Enabling and c
17. then select More 3 Record the list of actions on this and any subsequent screens To retrieve information view the latest entry in the hard error log 4 Perform the actions in the order presented Continue with each successive action until the problem is isolated Do not continue with subsequent actions after the problem has been isolated 5 If the problem persists after implementing all of the recommendations presented on the front panel display contact your service representative see The status bar on the front panel display shows a reverse video reminder of the drive or library fault that caused the log entry You might clear this reminder by viewing either the Library hard error log or Drive log screens The library reminder will also be set if the library partial availability status changes You can clear this reminder by viewing the LIbrary status menu Access the error logs by using the following menu paths e To view library hard errors select Main menu then select Information then select Library information and then select Hard error log e To view media event errors select Main menu then select Information then select Drive information and then select Event log e To view library status select Main menu then select Information then select Library information and then select Library status Clearing the failed state When the library records a hard error the library status icon in the front panel displ
18. to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to the greater of Irish Pounds 75 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim Applicability of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than item 1 unchanged 2 as to any other actual damage arising in all situations involving non performance by IBM pursuant to or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers and resellers unchanged The following
19. CIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM In the United States call IBM at 1 800 772 2227 In Canada call IBM at 1 800 565 3344 In Toronto call 416 383 3344 You may be required to present proof of purchase IBM or your reseller provides certain types of repair and exchange service either at your location or at a service center to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When
20. HE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU LTO Library User s Guide Part 2 Worldwide Country Unique Terms ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation Extent of Warranty The following replaces the first and second sentences of this Section The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment operation in other than the Specified Operating Environment improper maintenance by you or failure caused by a product for which IBM is not responsible Limitation of Liability The following is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 IBM s liability is limited to the repair or replacement of the goods or th
21. LTO Library User s Guide 21P9997 LTO Library User s Guide 21P9997 Note Before using this information and the product it supports read the information under Appendix B Product warranties and notices on page B 1 First Edition January 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Safety Before installing this product read the Safety Information Adu lo del f Ga e Antes de instalar este produto leia as Informac es de Seguranca ELA ATARE Safety Information 24448 Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Mpiv eykataot oete To TMpol v aut a ote Tic MANPO opies aowMaAEtac safety information T1027 me NX 1878 07 1319 Wpnnw 797 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza REDEDOR KERRE BAA lt E
22. S M3S 27102 Ad Ca ASS ACHAe ot TIpea a ce HHCTAJIMPA OBO MPOAyKT IpoxwHTajTe HH opmannjara 3a Oe30e oct Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a Mepeg ycTaHoBKo NpogyKTa NpoYTUTE UHCTPyKuUMM No TexHUKe 6ezonacHocTn Pred in tal ciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten Copyright IBM Corp 2001 iii iv LTO Library User s Guide se vel qui ju y a Contents Safety Chapter 1 Installation Library features Before you begin Library Views Product features Unpacking the library Preparing for installation Additional preparation Installing the library Installing the tower library Installing the rack library Tools and parts Additional pre installation ecomiiendatien Location of securing screws Getting started with the library Enabling and changing the password Configuring the mailslot Setting the date and time Configuring the l
23. a message when the cleaning cartridge needs replacing Follow these steps to clean the drive mechanism 1 Select Main gt Operation gt Drive and Tape Operations gt Unload Tape from Drive gt Clean Drive Select Choose cleaning slot Press or to select the slot location for the cleaning tape Refer to the label inside the library door the front panel display 9 for a list of the slot numbers Press or to select the number of the drive to be cleaned Select Clean When the cleaning process is complete the cleaning tape will be returned to the original slot location If the cycle failed the front panel screen will display the appropriate status information See the next section Chapter 2 Operation 25 Drive cleaning errors Examine the following table to find a possible solution to drive cleaning errors Problem Reason Solution A brand new tape is used and a drive cleaning icon is displayed Debris from the tape manufacturing process was deposited on the drive head Clean the drive using the drive cleaning procedure in e i If the icon is displayed again within a tor amount of time replace the cleaning tape An older frequently used tape is loaded and a drive cleaning icon is displayed Dust from frequent tape loads and unloads has built up on the tape and deposited on the drive head Clean the outside of the tape cartridge using a damp cloth Clean the drive us
24. a random slot No tape is required Moves a tape from a random slot to a random empty slot and then returns the tape to its original slot Wellness test Moves a tape from a random slot to an empty drive repeats the process until all drives are full and then returns all tapes to their original slots Rewind media Rewinds the tape in the drive Attention host Do not run this test if the drive contains a tape that is receiving data from the Lock transport Locks the transport assembly in place to enable you to move the library Note The transport assembly unlocks automatically when the library is turned on Unlock transport Unlocks the transport assembly after moving the library Note The transport assembly automatically unlocks when the library is turned on Show all sensors Dynamically displays the state of the sensors To toggle door sensors open and close the doors To toggle mailslot sensor open the mailslot to access the first two tapes Test transport comm Exercises the infrared communications path between the library controller and the transport micro controller Reports the health of this link If the test passes the IR communications link is good Demonstration Selects a random full storage slot moves the tape into the drive and repeats the process until all drives are full The program locates a full slot a full drive an empty slot and then performs an exchange At
25. al property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible Appendix B Product warranties and notices 53 UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IBM Statement of Warranty Worldwide except Canada Puerto Rico Turkey United States Part 1 General Terms 54 This Statement of Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 may replace or modify those of Part 1 The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Mach
26. ased the number of drives since the last power cycle you must turn the library on and then off again for the library to recognize the additional drive The library will automatically run a self test when the drive has been brought online When the drive is successfully brought online the new drive will adopt the SCSI ID of the current drive position Note You might need to use the host backup software to recognize the new drive when you bring it online If the software does not have the capability to automatically detect the new drive you might need to restart the host Adding expander module Adding a second or third expander module 3600LXU should be performed only by a trained service person Please contact IBM to schedule this service Chapter 3 Maintenance 35 36 Replacing remote management card To replace the remote management card do the following To remove the remote management card do the following 1 Note the front panel configuration settings so that after you download firmware you can reset the library configuration settings 2 Note how the library is connected and remove all external cables attached to the remote management card 3 Loosen the two thumbscrews at the top of the card with a screwdriver or by hand 4 Remove the card by gently pulling it straight out from the library To replace the remote management card do the following 1 Align the top and bottom edges of the card with t
27. ay 2 Fully insert the power supply into the library 3 Tighten the two thumbscrew 4 Connect the power cord to the power supply Upgrading Firmware This section details the processes for upgrading library and drive firmware Some of the processes used for upgrading library firmware are different from those used to upgrade drive firmware Firmware can be downloaded by e Using the remote management card library only e Using a firmware utility file e Using IBM s upgrade express CD Checking the Firmware revision To check your current firmware revisions before downloading new firmware do the following Note If the library is in a partial availability state solid amber LED due to a firmware mismatch download new firmware 1 Ensure the library is powered on 2 Use the Main gt Information gt Firmware Revisions menus on the front panel To check your current firmware revisions from the remote management card do the following 1 Enter the designated IP address into the Web browser to launch the Web based library administrator pages 2 Select the Report tab 3 Scroll down to the Firmware Revisions section of the page to view your library and drive firmware revisions Note Ensure that your backup software does not SCSI reserve the library as this can prevent a firmware download Upgrading library firmware The firmware for all library components except the drives can be downloaded from the remote
28. ay is set to Failed This state can be cleared to either Healthy or Partially Available by one of the following steps e Running the Recalibrate library test e Turn the library off then on again Clearing the partial availability state The Partially available state is caused by one or more of the problems listed in the table below The library is still partially functional when in this state O Copyright IBM Corp 2001 39 40 When in the partially available state the illuminated bar beneath the front panel display will be solid yellow This state remains until the problem is corrected Error status Causes Drives not present Library could not detect the drive modules Drives offline Drives taken offline by library controller because e Drives failed power on test Drive module board failed power on test e Failed serial communication to drive e Failed load unload Drive s taken offline by front panel operator Drives taken offline by host computer Drives not available on Fibre channel Drives are detected by library controller but are not detected by any of the Fibre channel cards FRU firmware error Library component has firmware that is incompatible with the rest of the library Single ended devices connected to LVDS controller Low voltage differential SCSI card connected to a single ended device Drives need firmware Drives are present and turned on but have incompatible
29. brary and turn it on by pressing the power switch in the bottom right corner After turning on the library the following will happen e LED bar flashes amber for a few seconds e LED bar flashes green during self test e LED bar flashes green during calibration e LED bar flashes green during inventory of cartridges e LED bar is solid green with Home screen displayed on LCD Chapter 1 Installation 7 Note If this previously described sequence does not occur or you receive an error message see more information 9 Turn on the devices connected to the host computer 10 Verify that the library is installed correctly by looking for the library and drive devices after turning on the host computer e If you are using Microsoft Windows NT you can see if the library is recognized by clicking Settings gt Control Panel gt SCSI Adapter and expanding the device tree to view the library SCSI adapter e Or during the boot sequence you can press Cntrl a during the SCSI adapter configuration Select SCSI Select Utilities and then select SCSI Disk Utilities to have the computer retrieve the SCSI bus and display all of the attached SCSI devices 11 If you do not already have backup restore software installed you can install the complimentary trial software of your choice by inserting the CD into your computer CD ROM drive and following the onscreen instructions Installing the rack library Follow these instructions to rack
30. clude the following Front panel display H Door 1 with lock slots 1 10 with slot 1 at the front Soft keys E Viewing window El Power stand by switch J Door 2 with lock slots 20 11 with slot 20 at the front 2 LTO Library User s Guide Back panel view 1 Vacant slot 2 Remote management card 3 Library controller card 4 Fibre channel card if present otherwise vacant 5 Drive module 1 6 Drive module 2 7 Power supply 8 Product information labels The components shown in the previous illustration include the following Vacant slot H Remote management card Library controller card E Slot for future Fibre channel card installation E Drive module 1 E Drive module 2 optional Product features The library provides the following features Automatic tape operations Library status display using the operator control panel OCP including Tape drive status and activity Tape drive error status Magazine slot status Loaded tape cartridge conditions Manual selection of cartridges to be loaded into the tape drive SCSI ID selection using the OCP Library and tape drive microcode updates using the SCSI bus or RMC card Display of device microcode and hardware revision numbers Chapter 1 Installation 3 e Embedded diagnostic software that displays status for head cleaning library and tape drive operation and provides test functions to help isolate
31. d for flush mount racks o 0 Note Use the EIA markers as a reference point to ensure that the holes on the rack correspond to the holes on the template The EIA markers on the template are represented by gt Your rack might look different from the illustration If the holes in the rack do not align with the template move the template up one or two holes to create proper alignment Indicates the template for the front of the rack Indicates the template for the back of the rack 5 5 3 ap chi 25 y o o o o o o o o a gt S ga 9 SLI de 0 o o o o o o gt 5 y Jt 2 o o at Be n De o o o o 20 o o ot a a oe gt a o o o o a gt 5 gu 29 o lt o o o o o o o o gt o A ga 20 o o o o oN Align the upper black rail with the top two clip nuts and loosely install a screw into each clip nut Slide the rail out so that it equals the rack depth and attach to the back clip nuts Do not tighten these screws until you have installed the library Note Be sure to use the holes pictured below to provide enough clearance The clearance between bottom and top rails must be at least 21 6 cm 8 5 in Align the lower black silver rail with the lower two clip nuts Install a screw into each clip nut and slide the rail out so that it equals the rack depth After you have installed all of the screws loosely go back and tighten all of the screws Install
32. e supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply PEOPLE S REPUBLIC OF CHINA Governing Law The following is added to this Statement The laws of the State of New York govern this Statement INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim NEW ZEALAND The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Sec
33. elect OK 4 The Configure SCSI ID screen displays a message indicating the drive position selected Refer to Ba a or information labels on the back of the library for the library drive numbering arrangement Select or to select a drive or library controller and then select OK 5 Use the or key to select the desired SCSI ID and then select OK 6 A confirmation screen will indicate either a successful or a failed operation If the SCSI ID assignment failed the screen will indicate the reason and then return to the Configure SCSI ID screen Retrieving library information Follow these steps to view information about the library 1 Select Main gt Information gt Library Information and then select one of the following options e Library status displays information about the overall status of the library and any partial availability flags 22 LTO Library User s Guide e Hard error log displays a history of unrecoverable errors Use the Older or Newer keys to select an entry e Recovered soft error log displays a history of recoverable errors Use the Older or Newer keys to select an entry Odometer displays the number of times a tape has moved from a slot e Identity displays the library serial number 2 Select Back to return to the Library information menu Retrieving drive information Follow these steps to retrieve information about the drive 1 Select Main gt Information gt Drive Information 2 S
34. elect OK to display one of the following options e Event log displays significant events for the selected drive position including drive errors online offline transitions and drive cleaning Note This log is available after removing a drive e Odometer displays a count of cumulative operating hours and drive loads e Identity displays the drive type serial number and firmware revision Configuration information To view the configuration information do the following 1 Select Main gt Information gt View Configuration 2 Select the desired library function to view current information about the following e Password enabled status e Mailslot configuration e Network access configuration e SCSI ID assignments or Fibre Channel status e Save element reserve after a power cycle e Other configuration options prevent media access restore factory defaults report recovered error logs and diagnostic configurations for service only Additional command menus and actions The following sections describe additional menus and functions Viewing date and time To view the date and time so the following 1 Select Main gt Information gt Date and Time 2 Select More to display the date and time of the last power on Setting the date and time see Chapter 1 Viewing firmware revision information To view firmware revision information do the following 1 Select Main gt Information gt Firmware Revisions 2 From the Fi
35. ents may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM HelpCenter Microsoft Windows and Windows NT are trademarks of the Microsoft Corporation Other company product and service names may be trademarks or service marks of others Appendix B Product warranties and notices 61 Federal Communications Commission FCC statement 62 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment
36. es This section describes how to use and maintain the library tapes Write protecting tape cartridges The write protect feature ensures data safety for files that have been written to tape preventing additional files from being written to that tape To change the write protect setting move the switch on the face of the tape cartridge to the right or the left e Right to write protect the tape and prevent data from being written to the cartridge The orange indicator on the cartridge can be seen when the write protect switch is in the On position e Left to enable data to be written to the tape cartridge The orange indicator on the cartridge cannot be seen when the write protect switch is in the Off position Data can be read from the tape cartridge when the write protect switch is in either position Labeling tape cartridges This section describes how to label your tape cartridges with bar code labels Slide the label into the slot on the face of the cartridge The barcode labels can carry the following information e Date of format or initialization e Cartridge owner such as group or department e Storage purpose Labeling cartridge magazines Bulk load magazines can be labeled like tape cartridges although the library bar code reader does not read a magazine bar code Chapter 2 Operation 29 30 Although the magazine does not come with labels there are designated locations for you to add labels Pit i
37. hanging the password When the library is first installed the password is inactive Set a password to protect the system from unauthorized access 1 To enable and change the password select Main Menu gt Administration gt Change Configuration gt Password 2 Enter the Password menu A status screen will indicate if a password is enabled e If the password is turned off select Set New Password to enter the new password e If the password is enabled select Change Password to enter the new password e If the password is enabled select Turn Password Off to clear the password 12 LIO Library User s Guide Note The password must be exactly eight digits If you enter more than eight digits the ninth digit becomes the first digit of the new password 3 Select OK to save your changes and exit or Back to exit without saving your changes Attention If you forget the password only a service representative can restore it to the default settings Configuring the mailslot Before changing the mailslot configuration verify the designated slot is available and that no tapes are located in the same slot By default the library is configured for a one slot mailslot This setting can also be configured for 0 slots no mailslot or five slots from the Administration or Service menus The location of the mailslot is always the right door for all library models When a tape is being changed the door opens only to the number of sl
38. he original packaging contact your service representative to purchase the packaging kit Removing and replacing parts This chapter contains information on how to remove and replace different components and parts of the library Removing and replacing the controller card Attention This library contains very sensitive electronic components It is important to prevent electrostatic discharge ESD Use wrist grounding straps and anti static mats when removing and replacing cards and internal assemblies Copyright IBM Corp 2001 31 To remove the controller card do the following 1 4 5 Note the front panel configuration settings so that after you download firmware you can reset the library configuration settings Select the controller card from the bottom module on multi module configurations if instructed to replace the library controller card Select the controller card from the upper two modules if instructed to replace the slave controller card Note how the library is connected and remove all external cables attached to the controller card Loosen the two thumbscrews at the top of the card with a screwdriver or by hand Remove the card by gently pulling it straight out from the library To replace the controller card do the following 1 4 5 6 Align the top and bottom edges of the card with the recessed slots on the left side of the library Gently slide the controller to the bac
39. he recessed slots on the left side of the library 2 Gently slide the card to the back slot ensuring that the card aligns with the internal guide tracks 3 Ensure that the front of the card is flush with the library and tighten the thumbscrews 4 Turn on the library 5 Configure the library Replacing power supply A failing power supply disables the library A failing power supply on upper levels of Models 4 40 and 6 60 results in a partial availability state When the library is in a partial availability state it is still functional but is not in optimum configuration When this occurs the front panel will display Partially Available and the illuminated bar beneath the front panel display will be solid amber until the condition is resolved To remove the power supply do the following 1 Power off the library 2 Disconnect the power cord from the back of the power supply 3 Loosen the thumbscrews at the top and bottom of the power supply If the thumbscrews are too tight to loosen by hand loosen them with a screwdriver 4 Grasp the handle on the back of the power supply with one hand and pull outward Support the bottom of the power supply to avoid dropping the module LTO Library User s Guide To replace the power supply do the following 1 Grasp the power supply handle with one hand while supporting the bottom with your other hand Align the power supply with the guide notch at the top of the power supply b
40. ibrary for Web monitoring Using the remote management card Remote management card features and related benefits Supported configurations Chapter 2 Operation Using the front panel Viewing the front panel controls Using the front panel display Menu Command Nesting A Understanding the menu structure Setting the SCSI IDs Retrieving library information Retrieving drive information Configuration information Additional command menus and actions Loading a tape drive Unloading a tape drive Cleaning the drive Drive cleaning errors Damaged tapes Using magazines Magazine access Mailslot access Copyright IBM Corp 2001 NO 00 0 NODOS MN aa e lt 17 17 19 us 19 19 20 21 22 522 22 23 29 23 25 20 lt 25 26 26 26 26 28 Using tapes Write protecting tape cartridges Labeling tape cartridges Labeling cartridge magazines Maintaining tape cartridges Chapter 3 Maintenance Moving or shipping the library Removing and replacing parts Removing and replacing the controller ard Removing and replacing drive modules Installing a drive module Adding expander module 2 Replacing remote management card Replacing power supply Upgrading Firmware Chapter 4 Problem SOVRE Resolving library errors Clearing the failed state A Clearing the partial availability state Troubleshooting the library hardware Removing and replacing cards Ma
41. ine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine LTO Library Warranty period One 1 year Contact your place of purchase for warranty service information Some IBM Machines are eligible for on site warranty service depending on the country where service is performed The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange service for the Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to
42. ing do the following Connect the network port of the card using a category 5 ethernet cable Chapter 1 Installation 15 2 On the library s back panel verify that the link LED on the remote management card is green If the LED is not green a link has not been established with the local network Ensure the network port is active by checking with the system administrator 3 Select Main gt Administration gt Change Configuration gt Network Access 4 If you would like to use DHCP BOOTP to configure your remote management care select Yes A message will display to confirm your configuration through DHCP BOOTP or alert you if DHCP BOOTP failed If successful note the IP address and skip to step 9 If DHCP BOOTP was not successful or if you do not want to use DHCP BOOTP contact the system administrator to obtain an IP address subnet mask and gateway address and continue with step 5 Note The MAC address is unique to each remote management card and is used for identification This address cannot be configured To successfully use BOOTP from the library the system administrator must first configure the BOOTP server using the MAC address 5 Enter the IP address Use the key to change the number Use the gt key to move to the next number Use the Down key to move to the next address 6 Enter the subnet mask using the same procedure 7 Enter the gateway address 8 Press Ok when complete to save the changes
43. ing the date and time When the library is initially set up you must set the date and time If the library has been unplugged for an extended period and the library displays a partial availability message you must reset the date and time To set the date and time enter the Administration menu and then do the following steps Chapter 1 Installation 13 14 Select Main menu gt Administration gt More gt Set Date and Time Enter the Set Date amp Time menu Use the or keys to select the year month and day Use the gt to scroll to the next entry when complete Set the hour and minutes 00 00 00 using or keys Use the gt key to scroll over to the next selection The seconds are automatically set at 00 Use the or keys to subtract or add hours for your time zone For more information see the following table UTC stands for Coordinated Universal Time Press OK to save your changes Press Quit to exit this menu without saving your changes Note The time does not automatically adjust for time changes such as daylight savings time LTO Library User s Guide Code Time Zone UTC 12 Eniwetok Kwajalein UTC 11 Midway Island Samoa UTC 10 Hawaii UTC 9 Alaska UTC 8 Pacific Time US and Canada Tijuana UTC 7 Mountain Time US and Canada Arizona UTC 6 Cen
44. ing the drive cleaning procedure in e An older frequently used tape causes the cleaning icon to be displayed for the second time after a short period The cleaning cartridge needs to be replaced or the tape might be damaged can result in unnecessary use of the cleaning cartridge Verify the tape is readable by clearing the error message and reading the tape again If the data tape can be read back up the data from the damaged tape to another tape and then discard the damaged tape See e the dip tape Damaged tapes Repeated drive failures might indicate defective tapes Tapes need to be inspected and replaced if they have been dropped damaged or used with a failed drive Follow these instructions to determine if tapes have been damaged e Inspect the tape for broken unseated or misaligned tape headers e Shake the tape to verify that no internal parts rattle e Replace tapes if instructed to do so Using magazines The tapes in the library can be accessed using the following features e Magazine access e Mailslot access see Magazine access From the Magazine Access menu select one of the following options 1 Unlock Door 2 Unlock All Doors Press or to choose your selection Unlocking only the required door as opposed to unlocking all doors will reduce the time required for the library to check inventory 3 If the door is key locked unlock the door with the
45. ique de classe B est conforme a la norme NMB 003 du Canada Deutsche EMV Direktive electromagnetische Vertraglichkeit Dieses Ger t ist berechtigt in Ubereinstimmung mit dem deutschen EMVG vom 9 Nov 92 das EG Konformit tszeichen zu f hren Der Aussteller der Konformit tserkl rung ist die IBM UK Greenock LTO Library User s Guide Dieses Ger t erfiillt die Bedingungen der EN 55022 Klasse B European Union emission directive This product is in conformity with the protection requirements of EU Council Directive 89 366 ECC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM can not accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Union Europ enne Directive Conformit lectromagn tique Ce produit est conforme aux exigences de protection de la Directive 89 336 EEC du Conseil de l UE sur le rapprochement des lois des Etats membres en mati re de compatibilit lectromagn tique IBM ne peut accepter aucune resp
46. k slot ensuring that the card aligns with the internal guide tracks Ensure that the front of the card is flush with the library and tighten the thumbscrews Turn on the library Download new firmware Configure the library Removing and replacing drive modules This section explains how to replace a drive module in the following situations The library is not connected to the host The host cannot access the library The library can be turned on or off during drive replacement The library is connected to the host The library is connected to the host and the backup software can access the functional drives Drives can be replaced without disabling or interrupting most functions of the library This feature must be supported by the backup software Follow these steps to remove and replace a drive module 32 LTO Library User s Guide Step 1 Unloading a tape from the drive 1 Unload any tape from the drive if applicable 2 From the Drive Operations menu select Unload tape from drive 3 4 Select Unload to move the tape from the drive module to the original slot Use the or keys to select the drive you want to unload where the tape was located e 2 Taking a drive offline Check the drive icons on the front panel display to see if the drive has already been taken offline Verify the drive module status by checking the LEDs on the back of the drive module see Drive module LEDs on page 45 Note
47. key Pull the unlocked door s out to access the tape magazines and tapes 26 LTO Library User s Guide 4 Select Lock to re lock the doors that have been unlocked but not opened 27 Chapter 2 Operation 5 Remove the magazine by lifting it straight up using the handle 6 To remove a tape from the magazine set the magazine on its back and grasp the top and bottom corners of the tape you wish to remove Pull the tape straight out of the magazine To replace a tape in the magazine position the tape as illustrated in Step 6 and push the tape into the magazine slot until it you hear an audible click Replace the magazine into the door tray and close the door The library will run an inventory check on the contents of the tape door Note If the library does not have all of the magazines in the door trays it will report a partial availability message Mailslot access Access the mailslot from either the Home screen or the Drive Operations menu 1 The Mailslot Access screen displays a message indicating the number of tapes in the mailslot and how to open the appropriate door Open the upper right door The door will open only to the number of storage slots that have been configured for the mailslot up to 5 storage slots When you are done close the door The library automatically detects the closure locks the door and initiates an inventory check 28 LTO Library User s Guide Using tap
48. lay open the appropriate door slide the door outward remove the magazine and then pull the tape out Tape drive transport is misaligned e Run the Recalibrate library test e Call your service representative see Recurring cleaning message pare existing tape with a new tape See If the message reappears after the drive has been cleaned the front panel display will indicate the need to replace the cleaning tape Cannot write to the tape e Check the host device file system access permissions e Verify that the correct tape type is used type IV e Check the write protect tab on the tape to ensure write enabled status e Check the Drive event log for this dtikapter 4 Problem solving 41 e Try a new tape Note Do not try the tape in question in another drive Damaged tapes can damage the drive they are in 42 Removing and replacing cards Attention This library contains very sensitive electrical components It is important to follow the proper procedures to prevent electrostatic discharge Use wrist grounding straps and anti static mats when removing and replacing cards and major assemblies Failure to follow these procedures could lead to intermittent failures or premature hardware failures Removing a card Follow these instructions to remove a card from the library Note Before turning the library off to remove a card from the library review the LEDs on the back of the card to ensure the
49. ligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default will be limited to damages NORTH AMERICA CANADA Warranty Service The following is added to this section To obtain warranty service from IBM call 1 800 565 3344 In Toronto call 416 383 3344 UNITED STATES OF AMERICA Warranty Service The following is added to this section To obtain warranty service from IBM call 1 800 772 2227 Notices This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject
50. management card see the library is configured for network access enter the IP address on a network computer to launch the Web based library administrator pages These pages contain instructions and help screens for upgrading firmware Using firmware utility To use the firmware utility do the following 1 Go to http www pc ibm com support Select Options Select Tape Backup Select the Tape Library 3600 Download the file and follow the instructions in the README file aR oN Chapter 3 Maintenance 37 Using IBM update express CD To use the IBM update express CD do the following 1 Call IBM support and ask for the latest tape or CD 2 Insert CD in the Host attached to tape drive 38 LTO Library User s Guide Chapter 4 Problem solving When an error occurs on the library you need to determine if it is a problem with the library or if it is the network or host applications The following chart will help ou rule out network and connectivity issues See 3 Faria Resolving library errors When an error occurs the front panel will display an error message that indicates the problem Use the following steps to resolve the problem 1 From the screen with the error message or the Hard error log select More 2 Record all information from this screen including the error code number field replaceable unit FRU numbers error code qualifier sequence number and anything other information presented and
51. matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS 60 LTO Library User s Guide Trademarks WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environm
52. mum warranty period for Machines is six months In case IBM or your reseller are unable to repair an IBM Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense LTO Library User s Guide Production Status The following paragraph replaces this Section Each Machine is newly manufactured It may incorporate in addition to new parts re used parts as well Limitation of Liability The following is added to this Section The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty In item 2 replace U S 100 000 with 1 000 000 DEM The following sentence is added to the end of the first paragraph of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence IRELAND Extent of Warranty The following is added to this Section Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice
53. ncing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange service for the Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that Copyright IBM Corp 2001 51 52 is at least functionally equivalent you might return it to your place of purchase and your money will be refunded The replacement might not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPE
54. nually rewinding a tape Manually removing a tape stuck in the diive Appendix A Help and service information Online technical support Telephone technical support Appendix B Product warranties and notices Warranty Statements IBM Statement of Limited Warranty fot United States Puerto Rico and Canada Part 1 General Terms IBM Statement of Warranty Worldwide except Canada Puerto Rico Turkey United States ue 1 General Terms Part 2 Worldwide Country Unique Terms Notices a e a a Trademarks Federal Communications Commissioni FCC statement 29 1 29 s29 129 30 31 eal Bl 31 a SI 34 35 36 36 oe 39 39 98 39 40 42 45 46 49 49 49 51 BI 51 54 57 60 Ol 62 vi LTO Library User s Guide Chapter 1 Installation The IBM LTO library is an automated storage and retrieval system that includes one pre installed LTO tape drive and 2 removable magazines that can each hold up to 10 LTO data or cleaning cartridges The LTO library comes in either a tower or rack mount configuration Both configurations can be expanded by adding a second LTO tape drive upgrade 09N4048 The rack model can be further expanded with second or third expander modules 3600LXU for a total of up to 6 tape drives and 60 data cartridges Library features In addition to this book the library kit includes 283 yi Sea
55. onsabilit pour le manquement aux exigences de protection r sultant d une modification non recommand e du produit y compris l installation de cartes autres que les cartes IBM Ce produit a t test et il satisfait les conditions de l quipement informatique de Classe B en vertu de CISPR22 Standard europ en EN 55022 Les conditions pour l quipement de Classe B ont t d finies en fonction d un contexte r sidentiel ordinaire afin de fournir une protection raisonnable contre l interf rence d appareils de communication autoris s Unione Europea Directiva EMC Conformidad lectromagn tica Este producto satisface los requisitos de protecci n del Consejo de la UE Directiva 89 336 CEE en lo que a la legislatura de los Estados Miembros sobre compatibilidad electromagn tica se refiere IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer dichos requisitos de protecci n como resultado de una modificaci n no recomendada del producto incluyendo el ajuste de tarjetas de opci n que no sean IBM Este producto ha sido probado y satisface los l mites para Equipos Inform ticos Clase B de conformidad con el Est ndar CISPR22 y el Est ndar Europeo EN 55022 Los l mites para los equipos de Clase B se han establecido para entornos residenciales t picos a fin de proporcionar una protecci n razonable contra las interferencias con dispositivos de comunicaci n licenciados Union Europea Normativa EMC Que
56. or press Quit to exit the menu and not save the changes A message will display to confirm the changes you have entered or alert you if the changes have not been saved 9 Enter the designated IP address into the web browser to launch the Web based library administrator pages e Example 1 All modes manual DHCP or BOOTP IP address 15 28 33 12 http 15 28 33 12 e Example 2 Manual and BOOTP only Device name library1 http library1 Note To use a device name the system administrator must add the device name you select to the domain name server DNS Note Instructions and help screens describing remote management are available from the Web based Library Administrator Web pages by selecting the button in the right corner of any page Using the remote management card The remote management card enables Web management and monitoring of your library through a network connection This interface enables you to monitor your library from anywhere on the network through comprehensive and user friendly Web pages The Web based library administrator pages include the following e Status information for drives tapes and the library e Library configuration information and operations e Drive media log 16 LTO Library User s Guide e Error reporting and comprehensive error logs e Library firmware downloads e Diagnostic information e Support information Remote management card features and related benefits
57. ots that has been configured To configure the mailslot do the following 1 In the Configure Mailslot menu a message will remind you to check the storage slot and mailslot configurations in the backup software 2 Select OK 3 The display indicates the current mailslot setting Select the number of mailslots desired 0 1 or 5 See the following table for information abut each of these options 4 A confirmation screen automatically displays the success or failure of the change and reminds you to reconfigure the backup software 5 Select Done to exit Attention Do not change the mailslot setting without reconfiguring your backup software The backup software must reflect the mailslot setting to assist in tracking tape exchanges and the current location of all tapes Number of mailslots Results 0 Magazine access must be used to exchange tapes Allows all slots to be used for data storage Cannot easily remove or add tapes without a full inventory check 1 A mailslot setting of 1 allows one slot to be designated as the mailslot Opens only to the designated slot which simplifies the manual tape exchange procedure Reduces the library s storage capacity by one tape 5 A mailslot setting of 5 designates five slots one magazine as the mailslot Provides access to a magazine of tapes which simplifies the manual tape exchange procedure Reduces the library s storage capacity by five tapes Sett
58. ower on test Manually rewinding a tape If a tape cartridge is stuck in the drive examine the tape from the top of the drive to determine if the tape has been rewound If the tape has not been rewound follow these steps Note The drive module does not automatically eject a cartridge if a power failure occurs Chapter 4 Problem solving 45 1 Orient the tape drive like the picture below 2 Insert a Phillips 2 screwdriver in the rewind hole on the bottom of the drive and engage the screw Gently move the ribbon to one side of the hole if necessary 3 Turn the screwdriver counterclockwise to rewind the tape Continue rewinding the tape until the leader is seated in the tape cartridge Note Do not use a power screw driver to perform this operation Manually removing a tape stuck in the drive Follow these instructions to remove a tape that is stuck in the drive 46 LTO Library User s Guide 1 Locate the spring loaded latch that is near the tape opening on the drive and rotate it outward Make sure to rotate both parts of the latch Spring loaded latch A Thumb wheel 2 While holding the latch outward rotate the thumb wheel drive gear until the tape ejects Note If turning the thumb wheel does not eject the tape or if you encounter high resistance in turning the thumb wheel check to ensure that the spring loaded latch has been ro
59. re is no activity see Location of 1 Note the library configuration settings if you will be downloading new firmware and turn off the library 2 Note how the library is connected and the placement of the card Remove all cords and cables attached to the card 3 Loosen the two thumbscrews on the card by hand or with a screwdriver 4 Remove the card by gently pulling it outward Location of library LEDs OXOIO1O LA om o ee bb Sh TOTO U 24 Slave controller LED Remote management card LEDs Library controller card LEDs Fibre channel card LEDs if Fibre channel card is present Drive module LEDs OSOND LTO Library User s Guide Slave controller LED board completes its initialization Color Description Yellow Default startup mode on power up Will remain in this state until the slave controller is downloaded and the O Green Slave controller board is ready y Remote management card LEDs Ready LED Color Description Fa Yellow Powering up failed power on test or fatal ay error was detected during operation Green Card passed power on test Card ready for operation H Activity LED Color Description Flashing green
60. replaces the second paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2 unchanged 3 indirect damages even if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM Appendix B Product warranties and notices 59 TURKIYE Production Status The following replaces this Section IBM fulfills customer orders for IBM Machines as newly manufactured in accordance with IBM s production standards UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence 2 the amount of any other actual direct damages or loss up to the greater of Pounds Sterling 150 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s ob
61. rmware Revisions menu you can view information about the latest firmware revisions to the library and the tape drives Running library diagnostics Follow these steps to run internal tests of library functions 1 Select Main gt administration gt Run Test Chapter 2 Operation 23 2 From Run Test select or to view the available tests See the table Diagnostic tests on page 24 for more information on the available diagnostic tests 3 Select OK to run the test 4 Select the number of times you wish to run the test if more than one cycle is desired 5 Select Run to start the test Note Select Stop to abort a test The current test cycle will complete before the test stops The test results will display at the conclusion of the test cycle Diagnostic tests The following table shows a description of each diagnostic test Test Description Check inventory Physically scans the entire library to determine which slots and drives contain tapes Recalibrate library Performs the power up self tests Each test runs one time per test loop This test recalibrates the mechanics and clears any hard error Test vertical motion Moves the vertical assembly to the bottom of the library then to the top while the transport moves around its lateral range Upon completion of these moves the transport assembly stops Test lateral motion Test magazine moves Moves the transport assembly to
62. ror free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM You may be required to present proof of purchase IBM or your reseller provides certain types of repair and exchange service either at your location or at a service center to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated
63. ructions that came with the SCSI host adaptor 3 Do not connect the autoloader drive to the same SCSI bus as the hard drive because it will degrade the autoloader performance Chapter 1 Installation 5 4 Check for available SCSI IDs if you are installing the autoloader onto the same SCSI bus as other devices You might need to use the front panel buttons to change the SCSI ID if you think there will be an ID conflict with other devices 6 LTO Library User s Guide Installing the library This section includes information on how to correctly install your library Installing the tower library The following steps describe how to install the tower library ESENE N Host computer Jumper cable with SCSI 68 pin connectors LVD 68 pin SCSI terminator Cables with 68 pin connectors Power cord Turn off all devices connected to the host computer Note If the host computer is connected to a network check with the system administrator before turning off the computer Turn off the host computer Connect the 68 pin jumper cable from the top connector of the library controller to the drive module drive module 1 Connect the 68 pin SCSI terminator to the bottom connector on the library controller card Connect the 68 pin SCSI cable from a host SCSI card to the right connector on the drive module drive module 1 Connect a power cord to the power supply module Go to the front of the li
64. s It is important to prevent electrostatic discharge ESD Use wrist grounding straps and anti static mats when removing and replacing cards and internal assemblies Moving or shipping the library To move or ship the library do the following 1 2 Verify that the drive is empty If the drive contains a tape unload it Refer to the backup software documentation or use the front panel menu Remove all tapes from the library When shipping lock the transport by running the Lock Transport front panel test to prevent damage Attention Do not turn off the library until the interface is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states If your computer is connected to a LAN be sure to check with your system administrator before turning off the device Power off the library The power standby switch is recessed to avoid accidental power cycles Disconnect the power cable To ship the library remove all external cords cables and terminators For an internal move only disconnect the power cable remote management card cable and SCSI cable to the host Note You do not need to remove the SCSI cable that connects the controller to the drive module unless the library is being shipped Re install the internal packaging to secure the magazine inside the library see Place the library into the original packaging box If you no longer have t
65. secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible person
66. serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service Appendix B Product warranties and notices 55 56 You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietar
67. sto prodotto e conforme alle normative di protezione ai sensi della Direttiva del Consiglio dell Unione Europea 89 336 CEE sull armonizzazione legislativa degli stati membri in materia di compatibilita elettromagnetica Appendix B Product warranties and notices 63 IBM non accetta responsabilita alcuna per la mancata conformita alle normative di protezione dovuta a modifiche non consigliate al prodotto compresa l installazione di schede e componenti di marca diversa da IBM Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti stabiliti per le le apparecchiature di informatica Classe B ai sensi del CISPR 22 Norma Europea EN 55022 I limiti delle apparecchiature della Classe B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze mediante dispositivi di comunicazione in concessione in ambienti residenziali tipici 64 LTO Library User s Guide Part Number 21P9997 Printed in the United States of America amp on recycled paper containing 10 recovered post consumer fiber 1P P N 21P9997
68. tated outward 3 Verify the tape is not damaged See Chapter 4 Problem solving 47 48 LTO Library User s Guide Appendix A Help and service information This section contains information on how to obtain online and telephone technical support Online technical support Online technical support is available during the life of your product Online assistance can be obtained through the Personal Computing Support Web site and the IBM Automated Fax System Online technical support IBM Personal Computing Support Web site http www ibm com pc support IBM Automated Fax System 1 800 426 3395 U S and Canada During the warranty period assistance for replacement or exchange of defective components is available In addition if your IBM option is installed in an IBM computer you might be entitled to service at your location Your technical support representative can help you determine the best alternative Telephone technical support Installation and configuration support through the HelpCenter will be withdrawn or made available for a fee at IBM s discretion 90 days after the option has been withdrawn from marketing Additional support offerings including step by step installation assistance are available for a nominal fee To assist the technical support representative have available as much of the following information as possible e Option name e Option number e Proof of purchase e Compu
69. tention test Run an inventory check from the host backup application after performing this 24 LTO Library User s Guide Loading a tape drive Follow these instructions to load a tape into a drive 1 Select Main gt Operation gt Drive and Tape Operations gt Load Tape from Drive Press or to select the desired drive You can only select empty drives When you have selected the empty drive you want press OK Select Load to move the tape from a slot to a drive A conformation screen indicates when the tape is loaded into the drive Unloading a tape drive Follow these instructions to unload a tape from a drive 1 Select Main gt Operation gt Drive and Tape Operations gt Unload Tape from Drive Press or to select the drive you want to unload Select Unload to move the tape from the drive to the tape slot from which it came If that slot is occupied specify another location for the tape The tape drive will automatically rewind the tape before it is unloaded A conformation screen indicates when the tape has been unloaded From the Drive Operations menu select Menu to return to the Operations menu Cleaning the drive Use a cleaning cartridge to clean a drive The drive mechanism of the library must be cleaned only if the Clean drive icon displays see Excessive use of the cleaning cartridge can cause unnecessary wear on the drive head The library front panel will display
70. ter manufacturer model serial number if IBM and manual e Exact wording of the error message if any e Description of the problem e Hardware and software configuration information for your system If possible be at your computer Your technical support representative might want to walk you through the problem during the call For the support telephone number and support hours by country refer to the following table or to the enclosed technical support insert Support phone numbers are also available by clicking HelpCenter phone list on the IBM support Web page at http www ibm com pc support If the number is not provided contact your IBM reseller or IBM marketing representative Response time might vary depending on the number and nature of the calls received Copyright IBM Corp 2001 49 50 Support 24 hours a day 7 days a week Canada Toronto only 416 383 3344 Canada all other 1 800 565 3344 U S A and Puerto Rico 1 800 772 2227 LTO Library User s Guide Appendix B Product warranties and notices Warranty Statements The warranty statements consist of two parts Part 1 and Part 2 Part 1 varies by country Part 2 is the same for both statements Be sure to read both the Part 1 that applies to your country and Part 2 United States Puerto Rico and Canada Z125 4753 05 11 97 see Prate Q mired Warra ate e a ana Z125 5697 01 anada e Worldwide C
71. tion Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act EUROPE MIDDLE EAST AFRICA EMEA The following terms apply to all EMEA countries The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller If you purchased this Machine from IBM the terms and conditions of the applicable IBM agreement prevail over this warranty statement Appendix B Product warranties and notices 57 58 Warranty Service If you purchased an IBM Machine in Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchased an IBM Personal Computer Machine in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kirghizia Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia or Ukraine you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM
72. tral Time US and Canada Saskatchewan Mexico City Tegucigalpa UTC 5 Eastern Time US and Canada Bogota Lima UTC 4 Atlantic Time Canada Caracas La Paz UTC 3 Brasilia Buenos Aires Georgetown UTC 2 Mid Atlantic UTC 1 Atlantic Ocean UTC Great Britain Lisbon Monrovia Casablanca UTC 1 Berlin Stockholm Rome Bern Brussels Vienna Paris Madrid Amsterdam Prague Warsaw Budapest UTC 2 Athens Helsinki Istanbul Cairo Eastern Europe Harare Pretoria Israel UTC 3 Baghdad Kuwait Nairobi Riyadh Moscow St Petersburg Kazan Volgograd UTC 3 30 Tehran UTC 4 Abu Dhabi Muscat Tbilisi UTC 4 30 Kabul UTC 5 Islamabad Karachi Ekaterinburg Tashkent UTC 5 30 Bombay Calcutta Madras New Delhi Colombo UTC 6 Almaty Dhaka UTC 7 Bangkok Jakarta Hanoi UTC 8 Beijing Chongqing Urumqi Hong Kong Perth Singapore Taipei UTC 9 Tokyo Osaka Sapporo Seoul Yakutsk UTC 9 30 Adelaide Darwin UTC 10 Brisbane Melbourne Sydney Guam Port Moresby Vladivostock Hobart UTC 11 Magadan Solomon Is New Caledonia UTC 12 Fiji Kamchatka Marshall Is Auckland Wellington Configuring the library for Web monitoring This section describes how to configure your library for Web monitoring Note The library administrator password is required for this process If the password is not set you will not be permitted to configure your remote management card To configure the library for Web monitor
73. ully inserted in the magazines and that the magazines are fully into position inside the library If the power on test fails again look at the error code and refer 9 for more information The library power failed while a tape was in the drive and did not return to the ready state after the power came on e Turn the library off and then turn it back on No display messages display e Make sure the power cord is connected e Make sure the power switch is on e Turn the library off and then turn it back on An error message appears after inserting the magazine or loading a tape e Verify that tapes are inserted correctly into the magazine See a ne OF e Verify that the correct tape type is used type IV Changed drive SCSI ID but the new ID is not recognized by the host computer Restart the host computer Cannot remember the administration menu password Need to abort internal test cycle Call your service representative For more information see Press Stop The current test loop completes and then the test stops Tape stuck in the drive Follow the e Call yor service representative see Tape stuck in transport e Open the door nearest the transport remove the magazine and then gently remove the tape e Run the Recalibrate library test e Call e service representative see Tape stuck in storage slot Using the front panel disp
74. unctionality reduces the need to return to the Main Menu or re enter the password The following figure displays the top level menu items and their corresponding nested submenus Note The front panel display returns to the Home screen if a button is not pressed for 3 minutes Chapter 2 Operation 21 Understanding the menu structure The following graphic shows the front panel menu structure DRIVE STATUS Home Screen MAIN MENU INFORMATION MENU LIBRARY DRIVE VIEW DATE AND FIRMWARE INFORMATION INFORMATION CONFIGURATION TIME REVISIONS LIBRARY STATUS EVENT LOG PASSWORD LIBRARY HARD ERROR LOG ODOMETER MAILSLOT TAPE DRIVES RECOVERED SOFT IDENTITY CONFIGURATION ERROR LOG NETWORK ACCESS ODOMETER FIBRE CHANNEL IDENTITY SCSI IDs SAVE ELEMENT RESERVE AFTER POWER CYCLE OTHER CONFIGURATION OPTIONS Setting the SCSI IDs The SCSI ID for a drive position can be configured even when no drive is present When a drive is later added it will use the ID already assigned to that location Attention Consult your backup software documentation for SCSI ID requirements Changing the default SCSI ID settings might affect the backup software configuration Notes 1 All devices on the same SCSI bus must have a unique SCSI ID 2 Select Main gt Administration gt Change Configuration gt More gt SCSI IDs 3 S
75. vidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Additional preparation Inspect the carton for damage that might have occurred during shipment If you received the library on a pallet inspect the pallet for damage Report any damage to your shipper immediately When you unpack the library place the unit as close to the installation location as possible Do the following to prepare the autoloader for installation 1 Use proper procedures to prevent electrostatic discharge ESD Use wrist grounding straps and anti static mats when removing internal components 2 If your server does not already have an external SCSI connector you will have to install a SCSI host adapter and compatible software and drivers Refer to the user manual and installation inst
76. warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item LTO Library User s Guide Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b
77. y or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER T

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