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1. Configuration options or more information on a device can be obtained by selecting a de vice and performing a right mouse click on the row Discovered Devices Select the device s to configure Type Transmitters Name ast gatew ast gatew ast gatew ast client ast client ast client ast client ast client Open Device Web Page Show Mac Address Reboot Box Update Device Firmware Perform Factory Reset Turn HDMI Port Off Turn HDMI Port On Turn TV Off Turn TV On Mute Toggle Change HDMI Input Adjust Audio oo ne aw P Ww NM 172 16 0 14 172 16 0 2 172 16 0 6 172 16 0 10 172 16 128 5 172 16 128 2 172 16 128 3 172 16 128 4 172 16 128 6 Subnet 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 Gateway 172 16 0 13 172 16 0 1 172 16 0 5 172 16 0 9 172 16 128 1 172 16 128 1 172 16 128 1 172 16 128 1 172 16 128 1 Firmware A5 3 0 A5 3 0 A5 3 0 A5 3 0 A5 3 0 A5 3 0 A5 3 0 A5 3 0 Serial Mode Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Serial Settings 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1 The choices in the menu will be different if the device is a 2G device or a 2G device it it Open Device Web Page Show Mac Add
2. LE InstallerPro HD over IP Configuration Utility the typeface will be Italic While _ lt o InstallerPro STEE i Gegen InstallerPro is uploading the firm Just Add Power 2G Custom Hardware Configuration d Kagepe i Switch VLAN Settings ware tO the devices the words Uploading Firmware will be a eege ms e mos aor vn omar SHOWN in the Firmware column ee e Please do NOT interrupt the S GE Se Su S Sen Si SS uploads as this could render the devices bricked Please also make sure that the a athe boxes remain powered during the entire update cycle When the firmware gets loaded et Gateway Firmware Serial Mode onto the devices the update proc 0 0 10 0 0 1 Binary Type 2 ess will begin on the device A oo 10 0 0 13 Binary Type 2 progress bar will be shown in the Di 10 0 0 9 Binary Type 2 e 0 0 10 0 0 5 Binary Type 2 firmware column and will update with the progress of the program 0 0 10 128 0 1 Uploading FW Binary Type 2 0 0 110 128 0 1 Uploading FW Binary Type 2 ming Some devices will start up o 10 128 0 1 Uploading FW Binary Type 2 dating before others Transmitters 0 0 10 128 0 1 Uploading FW Binary Type 2 will start first and take less time for 7 gege es ay ee the whole process than receivers 44 The picture at the right and the closeup below shows the progress of the devices as they are being updated E e l InstallerPro HD over IP Configuration Utility Just
3. LAN 2 192 168 1 1 255 255 255 0 Just Add Power Transmitter Configuration Device Name Switch Port VLAN ID IP Address Subnet Gateway Model Firmware Version cc 1 11 10 0 0 2 255 0 0 0 10 0 0 1 2G A5 3 0 ZXC 9 12 10 0 0 6 255 0 0 0 10 0 0 5 2G A5 3 0 ZCx 8 13 10 0 0 10 255 0 0 0 10 0 0 9 2G A5 3 0 ZC 7 14 10 0 0 14 255 0 0 0 10 0 0 13 2G A5 3 0 Just Add Power Receiver Configuration Device Name Switch Port VLAN ID IP Address Subnet Gateway Model Firmware Version ASF 6 11 10 128 0 2 255 0 0 0 10 128 0 1 2G A5 3 0 Afs 5 11 10 128 0 3 255 0 0 0 10 128 0 1 2G A5 3 0 aSF 4 11 10 128 0 4 255 0 0 0 10 128 0 1 2G A5 3 0 as 3 11 10 128 0 5 255 0 0 0 10 128 0 1 2G A5 3 0 fs 2 11 10 128 0 6 255 0 0 0 10 128 0 1 2G A5 3 0 When done with the report close the window Congratulations you have performed a Layer 3 installation With enough experience an entire system as the one showed here can be programmed in under 15 minutes 48 When Devices Are Not Discovered Sometimes during the configuration routine devices may take longer than expected to be discovered If no devices have been discovered after approximately one minute Installer Pro displays the message below Some time has elapsed and no hardware has been discovered Please continue to wait Sometimes Bonjour takes a while You can try disconnecting and reconnecting a couple of devices from the switch This sometimes helps to speed up the process This discovery issue has to do
4. Number of Video Sources Number of Video Screens Run Configuration a Load Configuration Save Configuration d k 2015 Just Add Software LLC All Rights Reserved The switch setup tab is the first tab seen when InstallerPro first starts It is broken into sec tions related to specific functions Configuration Options Communication Settings Switch Options Device Setup and Switch Console There are also controls for running a configu ration loading and saving configuration files We will take a look at each of these sections in detail and explain the function of each item Configuration Options The picture below shows a close up of the configuration options controls group These controls determine how InstallerPro will function and perform its configuration steps Mak Configuration Options Perform Just Add Drivers Compatible Configuration Set Up Host Name Switching Just Add Power 2G System Use Layers Cammiininatinn Cattinac ing changes in these options will affect the visibility and availability of controls in other sec tions of the window 1 Perform Just Add Drivers Compatible Configuration Clicking on this box will set up In stallerPro to perform a configuration on the switch and the hardware that is com patible with the control system drivers available from Just Add Power Select ing it will cause the window to look as shown to the right The Just Add Drivers configuration en for
5. Check this box to change the password for the selected username during the switch configuration 12 Device Setup The device setup section is where information on the number of video sources and video screens is entered Additionally if a layer 3 setup is selected this is where IP address in formation about the Just Add Power network is also entered For a standard layer 2 installation the Device Setup section looks like this For a layer 3 installation the Device Setup section looks like this Device Setup Number of Video Sources Number of Video Screens Number of Video Sources Enter the number of video sources ie transmitters to be used Device Setup Device IP Range Number of Video Sources Number of Video Screens in the system Once a number is entered the Enter Source Information button will be en abled this button will not be visible or enabled for Just Add Drivers configurations Number of Video Screens Enter the number of video screens ie receivers to be used in the system Once a number is entered the Enter Screen Information button will be en abled this button will not be visible or enabled for Just Add Drivers configurations Clicking on the Enter Source Information or Enter Screen Information buttons will open the Source or Screen configuration windows respectively These will be covered later Device IP Range For Layer 3 systems it is necessary to select an IP range for t
6. The purpose of the software is to al low fast and easy configuration of managed switches out of the box and custom configura tion of Just Add Power s 2G 2G 4 2G AVPro HD over IP hardware The software will per form the desired initial configuration functions of the managed network switch This in cludes setting passwords defining video sources video screens IP address etc Installer Pro is designed to prepare the switch to be controlled by any of the available control sys tems on the market It is 100 compatible with Just Add Software s MediaSwitcher product and can generate or read MediaSwitcher database and configuration files System Requirements InstallerPro will run on just about any Mac OS X or Windows XP or later system An RS 232 port USB to RS 232 adapters are acceptable is required Layer 3 or device programming operation requires an ethernet connection For best results and optimal window layout Just Add Software recommends a minimum vertical monitor resolu tion of 900 pixels If the monitor resolution is less than 900 pixels scrollbars will appear and the content in the window can be scrolled up and down for access Getting Started Registering InstallerPro Upon startup for the first time the user will be presented with the following registration window InstallerPro Registration Please enter your name email address and license code you received below from Just Add Software or an aut
7. in machine readable form for backup purposes only provided that the backup copy must include all copyright or other proprietary notices con tained on the original B You may not and you agree not to or to enable others to copy except as expressly per mitted by this License decompile reverse engineer disassemble attempt to derive the source code of decrypt modify create derivative works of InstallerPro or any part thereof except as and only to the extent any foregoing restriction is prohibited by applicable law Any attempt to do so is a violation of the rights of Just Add Software and its licensors of InstallerPro C InstallerPro was developed in cooperation with Just Add Power solely for use with Just Add Power s HDMI over IP product line by Just Add Power customers or dealers who have purchased their Just Add Power HDMI over IP equipment through authorized sup port channels Any unauthorized use is prohibited and considered a breach of this license and theft of Just Add Power s and Just Add Software s intellectual property and violation of Just Add Power s and Just Add Software s copyrights 3 Transfer You may not rent lease lend redistribute or sublicense InstallerPro You may however make a one time permanent transfer of all of your license rights to Installer Pro to another party provided that a the transfer must include all of the InstallerPro software including all tts component parts original
8. is considered the LAN port transmitters come next and receivers after that One impor tant difference at this time with InstallerPro and other tools is that only the very first port on the first switch in the stack is programmed as a LAN port The other ports will need to be manually programmed Support will be added in future editions for specifying addi tional LAN ports 54 Host Name Switching Installation While the preferred and most expandable type of Just Add Power system uses VLAN switching there are instances particularly in corporate networks where actively program ming a switch is not a viable option In these instances Host Name Switching provides a solution for systems with up to 16 sources Transmitters In Host Name Switching all Just Add Power devices are assigned to the same VLAN Nor mally transmitters are named ast gatewayOO00 The second transmitter to come on line gets named ast gateway0OO00 1 the third is named ast gateway0000 2 etc In Host Name Switching each transmitter gets a truly unique name ast gateway0000 ast gateway0001 ast gateway0010 Commands are sent to each receiver telling it which transmitter to listen to The receiver then switches to the stream of the correct transmitter A Layer 3 switch is needed so that telnet sessions can be opened to the devices and con trol commands sent to them Host Name Switching is only possible with 2G 2G or 2G AVPro
9. AND AGREE THAT USE OF InstallerPro AS DEFINED ABOVE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY PERFORMANCE ACCURACY AND EFFORT IS WITH YOU InstallerPro IS PROVIDED AS IS WITH ALL FAULTS AND WITHOUT WAR RANTY OF ANY KIND AND JUST ADD SOFTWARE AND JUST ADD SOFTWARE S LICEN SORS COLLECTIVELY REFERRED TO AS JUST ADD SOFTWARE FOR THE PUR POSES OF SECTIONS 6 AND 7 HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO Installer Pro EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND OR CONDITIONS OF MERCHANTABILITY OF SATIS FACTORY QUALITY OF FITNESS FOR A PARTICULAR PURPOSE OF ACCURACY OF QUIET ENJOYMENT AND NON INFRINGEMENT OF THIRD PARTY RIGHTS JUST ADD SOFTWARE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF InstallerPro THAT THE FUNCTIONS CONTAINED IN InstallerPro WILL MEET YOUR REQUIREMENTS THAT THE OPERATION OF InstallerPro WILL BE UNINTER RUPTED OR ERROR FREE OR THAT DEFECTS IN InstallerPro WILL BE CORRECTED YOU FURTHER ACKNOWLEDGE THAT InstallerPro IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OF OR ERRORS OR INACCURACIES IN THE CONTENT DATA OR INFORMATION PROVIDED BY Installer Pro COULD LEAD TO DEATH PERSONAL INJURY OR SEVERE PHYSICAL OR ENVI RONMENTAL DAMAGE INCLUDING WITHOUT LIMITATION THE OPERATION OF NU CLEAR FACILITIES AIRCRAFT NAVIGATION OR COMMUN
10. Add xo InstallerPro TM Software 7 Hardware Configu Just Add Power 2G Custom Hardware Configuration IP Address Settings Switch VLAN Settings 10 0 0 1 lc O Bi Ti Network Interface en6 Thunderbolt Ethernet IP Range 10 0 0 0 255 0 0 0 Auto Configured IPs 10 0 0 13 SS Binary T ry ype Discovered Devices Select the device s to configure a Type Name Port IP Subnet Gateway Firmware Serial Mode Serial Settings 710 0 0 9 Binary Type v Transmitters 2G ast gateway0000 4 1 10 0 0 2 255 0 0 0 10 0 0 1 mm Binary Type 2 9600 8N1 0 0 0 lc Bi P 2G st gateway0000 7 10 0 0 14 255 0 0 0 10 0 0 13 Zz Binary Type2 9600 8N1 1 5 nary ype 2G st gateway0000 2 8 10 0 0 10 255 0 0 0 10 0 0 9 MMMM Binary Type 2 9600 8N1 2G ast gateway0000 3 9 10 0 0 6 255 0 0 0 10 0 0 5 mm Binary Type 2 9600 8N1 v Receive 2G ast clientC20000004106 2 10 128 0 6 255 0 0 0 10 128 0 1 MEE Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 10 128 0 5 255 0 0 0 10 128 0 1 W Binary Type2 9600 8N1 10 1 28 0 1 xX 8 Bina Ti 2G ast clientC200000073D3 4 10 128 0 4 255 0 0 0 10 128 0 1 MMMM Binary Type 2 9600 8N1 H ry ype 2G ast clientC20000004F95 5 10 128 0 3 255 0 0 0 10 128 0 1 MMMM Binary Type 2 9600 8N1 2G ast clientC20000004191 6 10 128 0 1 E Binary Type 10 128 0 2 255 0 0 0 10 128 0 1 W Binary Type 2 porn 10 128 0 1 MMMM Binary Type 10 128 0 1 MMMM Binary Type 10 128 01 Wm Binary Type SES Baud Rate D
11. IP Subnet 255 255 255 0 Gateway in a stacked configuration em Deem Current Password cisco Set New Password Switch IP Address Enter the IP Address that is desired for the switch in this field Proper IP address formatting is enforced Switch IP Subnet Enter the subnet mask for the switch s IP address in this field Gateway This field is shown only when a layer 3 switch is selected This field should be set to the gateway or router on the LAN Remove Login This checkbox is only Switch Options visible if a Cisco SG series switch is Se witen Brand Cisco SG300 Series lected Checking this box will disable Switch IP Address fs Remove Login all login requirements both RS 232 le Switch UserName cisco Setup New Username and telnet for the switch Use this OP eene cosco RA tion only in installations that approve of this low level of security switch User Name Enter the current user name for the switch s login in this field A de fault value is filled in if the selected switch has a default user name Setup New Username Check this box to enter a new username to be programmed during the switch configuration Current Password Enter the current password for the switch in this field This ts typically the same as the enable password InstallerPro assumes that the logon password and en able password are the same A default value is filled in if the selected switch has a default password set New Password
12. InstallerPro HD over IP Configuration Utility oO Either Bonjour Networking Support ts not installed on this computer or the Bonjour Service is not starteHWDiscovery Please click Download to download Bonjour to your computer Once downloaded the Bonjour Installer will be launcheHWDiscovery Download Bonjour Cancel Once downloaded the Bonjour installer will open and the installation will begin When finished just come back to InstallerPro and continue working There is no need to quit the program Out of Box Switch Configuration When the managed switch is initially installed or has a factory reset performed it is not in a state that is fully compatible with the Just Add Power HD over IP video distribution system Typi cally getting the switch to operational status would require the user to connect to the console port of the switch by way of an RS 232 serial cable A terminal session would then be opened and an initial switch configuration performed by manually typing configuration commands or sometimes following setup wizards on the switch This is a time consuming task and prone to error InstallerPro automates this process and in just a few minutes the entire video matrix will be programmed for optimal performance For multiple site installations using similar configu rations at each site programming of the switch can be done in seconds InstallerPro uses RS 232 serial communications to communicate with th
13. Layer3 Subnet 66 LAN Physical Ethernet Port VLAN ID StackID InstantPort Instant Stack LAN IP LAN Subnet All HDIP Devices 10 ALL DEVICES IRALL DEVICES Subnet Source x Name Physical Ethernet Port VLAN ID Stack ID nstant Port Instant stack Screen 1 Name Physical Ethernet Port Stack ID Screen 2 Name Physical Ethernet Port Stack ID Screen 3 Name Physical Ethernet Port Stack ID Screen y Name Physical Ethernet Port Stack ID Here x and y are the final source and screen numbers Stack ID is the stack number in use If the installation does not use stacked switches then this value should be O Instant Port is the port for the instant receiver being used If instant receivers are not be ing used then this value should be 0 Instant receivers are only used in rare cases on 1G systems Usually this field will be left blank Instant Stack is the stack number for the instant receiver If instant receivers or stacked switches are not being used then this value should be 0 Layer3 IP Address and Layer3 Subnet fields need only be filled out if the switch has been configured in Layer 3 mode LAN line is optional for Layer 2 configurations but required for Layer 3 The All HDIP De vices line can be removed for Layer 2 configurations Examples For a First Generation system with 10 sources and 5 screens not using stacked switches or instant receivers we would have the following G1 10 5 192 168 1 2 Cisco SG3
14. Manually Do Not Update Configuration Options Serial Port Mode Update Firn re Reboot All Devices Set Serial Port Mode Baud Rate Data Bits Parity Stop Bits 115200 E8 CEN S11 5 Set Baud Rate 2015 Just Add Software LLC All Rights Reserved then be given the opportunity to download that firmware or select your firmware files manually You may also skip the firmware update step if the devices all have the latest firmware 10 0 0 2 255 0 0 0 10 0 0 1 A5 3 0 Binary Type 2 2 2 2 Would you like to update the firmware on the devices The latest firmware version is A5 3 0 Please select Download Firmware to download the firmware files and update automatically Select Files Manually to choose your own firmware files or Do Not Update to skip the update Select Files Manually Download Firmware Do Not Update 43 lf devices in the system al ready have the latest version uf At least one device is already running s of firmware the prompt at the f adna ALAD De vou with te right will be shown Clicking update the firmware on those devices again Click No to deselect the devices already running firmware version AND 3 0 No will deselect any devices that already have the current No Yes firmware version Clicking Yes will update all devices The firmware update will now begin All devices will have their text color turn green and
15. Stack Switch Type Stack Number Available Ports Transmitters Receivers Select the number of stacked switches up to 8 The window will update as shown below Select the model of SG500 that will be used in each stack This list is shown at the right e Untitled Number of Switches in Stack 3 Switch Type Stack Number Available Ports Select Type KR Stack 1 Select Type KR Stack 2 Select Type KR Stack 3 Transmitters Receivers Cancel SG500 28 SG500 28P SG500 52 SG500 52P SG500X 24 SG500X 24P SG500X 48 SG500X 48P Once the switches are selected the Available Ports option indicates the number of avail able ports on each switch in the stack Fill out the number of transmitters and receivers to be used on each switch The software will not let a number be entered that is higher than the number of remaining devices the software will only allow 10 to be entered Once all information is filled out and devices allocated to each switch in the stack click OK to begin the configuration Click cancel to end the configuration stacked switches follow the same format for port ordering as a single switch The first port So if you have 10 transmitters left and try to enter 11 Untitled Number of Switches in Stack 43 Switch Type G500 28P G500 52P Stack Number Available Ports a Stack 1 25 st Stack 2 49 SG500 28P Stack 3 25 Transmitters e 10 2 0 Receivers Cancel
16. different from its current value check the appropriate check box to change the user name or password If those boxes are checked during the configura tion the user will be prompted to enter the new user name and password Once all the network and user information is configured for the switch enter the number of sources and screens in the provided fields A completed screen is shown below o InstallerPro gt Switch Setup iT Hardware Configuration Configuration Options Perform Just Add Drivers Compatible Configuration Set Up Host Name Switching Just Add Power 2G System Use Layer3 Communication Settings Computer Serial Port usbserial Current Serial Port Settings 115200 N 8 1 Switch Options Switch Brand Cisco SG500 Series Switch IP Address 192 168 1 1 Switch IP Subnet 255 255 255 0 Switch User Name cisco InstallerPro HD over IP Configuration Utility Just Add An Software Switch Console Using Stacked Switches Remove Login Setup New Username Current Password cisco Set New Password Device Setup Number of Video Sources 5 Enter Source Information Number of Video Screens tall Enter Screen Information Run Configuration e Load Configuration 2015 Just Add Software LLC All Rights Reserved i Save Configuration gt b In the example shown the Using Stacked Switches option is selected If a stacked switch configuration is being used be sure to check this so that the prop
17. hardware as well If stacked switches 52 are used a new window will open requesting information on the setup of the stack Please see the section entitled Using Stacked Switches below for a further explanation Once this is complete the configuration will begin and run as all other configurations If the SG300 or SG500 switches are selected a layer 3 configuration will be run and if config uring the hardware was selected all the same steps will be followed as was discussed in Chapter 4 The Layer 2 configurations will follow as discussed in Chapter 3 It will all func tion exactly the same Once the configuration is completed you will have an option to view a report on the system The system will then be ready to be used with the Just Add Drivers control system drivers Using Stacked Switches When using stacked switches with InstallerPro there are a few differences between Instal lerPro and other available tools InstallerPro does not build the stack on the SG500 This is automatically handled by the switches if the procedure specified by Cisco is followed The stack needs to be built and in place before running a configuration with InstallerPro After starting the configuration entering the name of the system and deciding if hardware will be programmed a new window will show up that will allow the number of stacked switches and the type of each to be specified This window is shown below Untitled Number of Switches in
18. media printed materials and this Li cense b you do not retain any copies of InstallerPro full or partial including copies stored on a computer or other storage device and c the party receiving the InstallerPro software reads and agrees to accept the terms and conditions of this License Updates If a Just Add Software update completely replaces full install a previously li censed version of the InstallerPro Software you may not use both versions of the Instal lerPro Software at the same time nor may you transfer them separately 4 Consent to Use of Data You agree that Just Add Software and its subsidiaries may col lect and use technical and related information including but not limited to technical infor mation about your computer system and application software and peripherals that is gathered periodically to facilitate the provision of software updates product support and other services to you if any related to InstallerPro and to verify compliance with the terms of this License 5 Termination This License is effective until terminated Your rights under this License will terminate automatically without notice from Just Add Software if you fail to comply with any term s of this License Upon the termination of this License you shall cease all use of the InstallerPro Software and destroy all copies full or partial of the InstallerPro Soft ware 6 Disclaimer of Warranties YOU EXPRESSLY ACKNOWLEDGE
19. there is more information than can be fit in the available window size a scroll bar will be visible al lowing the contents of the window to be scrolled The Receiver IP addresses are the IPs that will be programmed into the receivers during the hardware setup phase Like the source window these ad 38 dresses can be edited manually but we recommend against doing this as it can potentially break an installation Once all data is entered click OK to save the settings to memory Click cancel to forget any changes Now we are ready to run the configuration Before running if saving the settings to a file is desired click the Save Configuration button Once clicked there are sss s two options Save Text screen information Based CSV File will save the settings to a comma Save Text Based CSV File separated value text file a pi yii E Save MediaSwitcher Database File The format of this file is outlined in the appendix The other option is to save the settings in a MediaSwitcher Database file This database file saves all system in formation and can be read by Just Add Software s MediaSwitcher control system soft ware It is recommended to save in the Database format as more information about the system is stored in that format than in the text based file Click Run Configuration to begin the task At the start of the run you will be prompted for the name of the system This is used later when vie
20. to decide if a custom installation is per Configuration Options formed or a Just Add Drivers Perform Just Add Drivers Compatible Configuration compatible configuration is to Set Up Host Name Switching be performed If a Just Add F Just Add Power 2G System Use Layer3 Drivers compatible configura tion is to be performed please Cammuinicatinn Settinns see Chapter 5 35 Entering Configuration Information for Layer 3 To set up Layer 3 select the 2G system in InstallerPro 3 1G systems are not able to take advantage of the layer 3 environment Then select Use Layer 3 In the Communication Settings control group select the RS 232 port as well as the TCP IP Network Card to be used in the setup Communication Settings Computer Seria Port usbserial Current Serial Port Settings 9600 N 8 1 Network Adapter emp Thunderbolt Ethernet In the Switch Options Control Group select the model of switch to be used Enter the Switch Options Switch Brand Cisco SG500 Series Layer 3 Mode Switch IP Address 192 168 1 200 Switch IP Subnet 255 255 255 0 Gateway 192 168 1 1 Switch UserName cisco Setup New Username Using Stacked Switches Remove Login Current Password cisco Set New Password LAN IP address for the switch along with the username and password For more informa tion on these controls please see the After the switch information has been selected and entered please enter the number o
21. 00 Series CISCO CISCO 23 False False Tivo HD1 1 10 0 0 0 Tivo HD2 3 11 0 0 0 Tivo HD3 5 12 0 0 0 AppleTV 7 13 0 0 0 Vudu XL 9 14 0 0 0 Boxee 11 15 0 0 0 BluRay1 13 16 0 0 0 BluRay2 15 17 0 0 0 SecurityCam1 17 18 0 0 0 SecurityCam2 19 19 0 0 0 Family Room 2 0 Living Room 4 0 MasterBedroom 6 0 Guest Bedroom 6 0 Den 10 0 For the same configuration using stacked switches we would have G1 10 5 192 168 1 2 Cisco SG500 Series CISCO CISCO 23 True False Tivo HD1 1 10 1 0 0 Tivo HD2 3 11 1 0 0 Tivo HDS 5 12 1 0 0 ApplelV 7 13 1 0 0 Vudu XL 9 14 1 0 0 Boxee 11 15 1 0 0 BluRay1 13 16 1 0 0 BluRay2 15 17 1 0 0 SecurityCam1 17 18 2 0 0 SecurityCam2 19 19 2 0 0 Family Room 2 1 Living Room 4 2 MasterBedroom 6 7 Guest Bedroom 6 2 Den 10 2 Let s assume the same configuration but this time using a G2 system in Layer 3 Mode and adding in some comment lines G2 Next line is number of sources 10 Next line is number of screens 5 192 168 1 2 Cisco SG300 Series CISCO CISCO 23 False False Source Content is below Tivo HD71 1 11 0 0 0 10 0 117 1 255 255 255 0 Tivo HD2 3 12 0 0 0 10 0 12 1 255 255 255 0 Tivo HD3 5 13 0 0 0 10 0 13 1 255 255 255 0 AppleTV 7 14 0 0 0 10 0 14 1 255 255 255 0 Vudu XL 9 15 0 0 0 10 0 15 1 255 255 255 0 Boxee 11 16 0 0 0 10 0 16 1 255 255 255 0 BluRay1 13 17 0 0 0 10 0 17 1 255 255 255 0 BluRay2 15 18 0 0 0 70 0 18 7 255 255 255 0 Sec
22. 15200 8 N 1 Set Baud Rate Serial Port Mode Serial Port Mode The Serial Port Mode pop up menu allows Guest Mode Set Serial Port Mode Baud Rate Data Bits Parity Stop Bits for selection of serial port modes on the Just a Configure Serial Port Set Baud Rate Add Power receivers The mode options available in InstallerPro are Dumb Redirect Guest Mode and Serial Port Mode Guest CLI Access The table below provides some information Guest Mode on these modes For more details please see the Just Add Dumb Redirect ke Power 2G Feature and Programmers manual available from Just Guest Mode A Add Power CLI Access Mode Description Any RS 232 data that comes in on a transmitter s serial port is redirected and Dumb Redirect broadcast to the serial ports of all connected receivers Allows for direct Telnet connections directly to the RS 232 port of the device through port 6752 Anything sent to that connection will be sent right to the Guest Mode RS 232 port This is the mode used by MediaSwitcher and other control systems for RS 232 communication CLI Access Provides access to the command line interface of the device If direct telnet operation to the Just Add Power device s serial port is desired select guest mode Then telnet connections to the device on port 6752 will connect directly to the se rial port and all communications over that connection will be sent to whatever device Is connected to the Just Add Powe
23. 192 168 100 129 A5 3 0 Binary Type 2 9600 8N1 entered Once the value has been edited the text will turn blue to show that it has been changed and needs to be updated To send the update to the device click on the Set De vice IPs button and the device will have its address information updated If the Populate Displayed IPs button is pushed then the IP subnet and gateway informa tion on all devices will turn blue To set the IP Addresses on the devices select the desired devices to be updated Ctrl A on Windows or Command A on OS X will select all devices Once the desired devices are selected click the Set Device IPs button to set the addresses on the devices Updating Device Firmware InstallerPro 3 has a very powerful firmware updating utility By displaying the firmware revi sion in the browser display it is easy to see if there are one or more devices on the net work that have mismatched firmware Previous methods of updating firmware required the user to manually connect to the internal web page of each Just Add Power device se lect the firmware update page open the firmware file and begin programming This utility inside InstallerPro 3 allows the firmware files to be loaded once and the software will simul taneously load the firmware to all devices selected This will save significant amounts of time updating the firmware for large networks To update firmware select the device or devices for firmware update multiple
24. 2 16 0 57 255 255 255 252 172 16 0 58 LAN 2 52 2 192 168 1 200 255 255 255 0 Receiver VLAN 10 172 16 128 1 255 255 128 0 Once everything is entered correctly please click the OK button to save the settings in memory Screen Configuration Screen Name Switch Port Stack Recevier IP Address Screen 2 Screen 3 Screen 4 Screen 5 Screen 6 Screen 7 Screen 8 Screen 9 Screen 10 Screen 11 Screen 12 Screen 13 Screen 14 Screen 15 Screen 16 Screen 17 Screen 18 Screen 19 Screen 20 Screen 21 Screen 22 Screen 23 Screen 24 o OB VN OO an Pio NY MPI IN INT IN LIN EIN 1 IN IN IN lech Iech Lech Iech lech JL eh lech Lech 1 eh eh Cancel 172 16 128 2 172 16 128 3 172 16 128 4 172 16 128 5 172 16 128 6 172 16 128 7 172 16 128 8 172 16 128 9 172 16 128 10 172 16 128 11 172 16 128 12 172 16 128 13 172 16 128 14 172 16 128 15 172 16 128 16 172 16 128 17 172 16 128 18 172 16 128 19 172 16 128 20 172 16 128 21 172 16 128 22 172 16 128 23 172 16 128 24 172 16 128 25 and continue Click cancel to discard any changes Now click on the Enter Screen Information button to do a similar setup for the screens The Screen Configuration window is shown at the left This ex ample shows a stacked setup If stacked switches are not used the stack column will not be visible Also notice the scroll bar in any window in Installer Pro if
25. 3 0 No ing No will deselect any devices that already have the current firmware ver sion Clicking Yes will update all de vices The firmware update will now begin All devices will have their text color turn green and the typeface will be italic While InstallerPro is uploading the firmware to the devices the words Uploading Firmware will be shown in the Firmware column Please do NOT inter rupt the uploads as this could render the devices bricked o InstallerPro InstallerPro HD over IP Configuration Utility Just Add An Software Just Add Power 2G Custom Hardware Configuration IP Address Settings Switch VLAN Settings Network Interface en6 Thunderbolt Ethernet IP Range Discovered Devices Type Y Transmitters Name Select the device s to configure IP Subnet Gateway Firmware Serial Mode Serial Settings 2G ast gateway0000 4 1 10 0 0 2 255 0 0 0 10 0 0 1 Uploading FW Binary Type 2 9600 8N1 2G ast gateway0000 7 10 0 0 14 255 0 0 0 10 0 0 13 Uploading FW Binary Type 2 9600 8N1 2G ast gateway0000 2 8 10 0 0 10 255 0 0 0 10 0 0 9 Uploading FW Binary Type 2 9600 8N1 2G ast gateway0000 3 9 10 0 0 6 255 0 0 0 10 0 0 5 Uploading FW Binary Type 2 9600 8N1 y Receivers 2G ast clientC 20000004106 2 10 128 0 6 255 0 0 0 10 128 0 1 Uploading FW Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 10 128 0 5 255 0 0 0 10 128 0 1 Uploading FW Binary Type 2 9600 8N1 2G ast cl
26. 824c0 config if exit switchc824c0 config config Switch User Name cisco Setup New Username Unrecognized command switchc824c0 config interface gi 1 Current Password cisco Set New Password switchc824c0 config if switchport mode general switchc824c0 config if spanning tree portfast switchc824c0 config if switchport general allowed vlan remove all switchc824c0 config if switchport general allowed vlan add 11 untagged Device Setup switchc824c0 config if switchport general pvid 11 switchc824c0 config if exit Device IP Range 10 0 0 0 255 0 0 0 switchc824c0 config interface gi 9 switchc824c0 config if switchport mode general switchc824c0 config if spanning tree portfast switchc824c0 config if switchport general allowed vlan remove all switchc824c0 config if switchport general allowed vlan add 12 untagged switchc824c0 config if switchport general pvid 12 switchc824c0 config if exit switchc824c0 config interface gi 8 switchc824c0 config if switchport mode general switchc824c0 config if spanning tree portfast e switchc824c0 config if switchport general allowed vlan remove all Zeiten pesch e Ly Load Configuration i a switchc824c0 config if switchport general allowed vlan add 13 untagged d d switchc824c0 config if Number of Video Sources 4 _ Enter Source Information Number of Video Screens 5 e Enter Screen Information i 2015 Just Add Software LLC All Rights Reserved Tee RH L if plete there will
27. Baud Rate Data Bits Parity Stop Bits 115200 8 N 1 Set Baud Rate 2015 Just Add Software LLC All Rights Reserved Use Auto Configured IPs Get Device Ports on Switch Set Device IPs Serial Port Mode Update Firmware Reboot All Devices Configure Serial Port Perform Factory Reset Just Add Software Switch VLAN Settings Set All Devices to Same VLAN Firmware Serial Mode Serial Settings A warning will show up after the button is clicked Please make sure you are comfortable doing this Improper operation can ren der a device permanently unusable Click yes to continue or no to cancel out Another notice will now appear This noti fication instructs the user to connect to the console port and the ethernet port as we showed previously It is a reminder to double check that everything is properly con nected Click Proceed to move to the De Brick window and begin the process When using OS X you will be asked next to enter your administra tor name and password Enter these as It is nec essary for some of the operations being per formed Windows users may need to enter the ad ministrator credentials when InstallerPro starts up WARNING This feature is for advanced users only This operation should only be peformed on a device that is non functional Failure to properly follow the recovery procedure can result in a permanently disabled device Are you sure you wish to continue Proc
28. D desired for each Source Host IDs can be 1 to 16 The LAN and Device VLAN values are the only VLAN entries in this col umn Enter their VLAN values in their fields Enter the receiver screen information the same way as done with VLAN switching configu rations Then go ahead and run the configuration All other steps are the same as a nor mal layer 3 configuration discussed in Chapter 4 IP Addresses Firmware and device se rial ports will all be updated When the configuration is complete all devices will be on the same VLAN and the receivers will all be connected to the first host ID Host Name Switching configuration files can only be saved in the MediaSwitcher Data base format At this time saving Host Name Switching data in the text based CSV format is not supported MediaSwitcher fully supports operation and control of a system using Host Name Switching For more information on Host Name Switching please see the Just Add Power application note titled Just Add Power 2G Hostname Switching available from Just Add Power or Just Add Software De Bricking or Bootstrapping a Device sometimes during firmware updates or during some other operation a Just Add Power device may become bricked and stop functioning In some rare cases this is a permanent situation and the box is not recoverable In most cases however the device is recoverable Until now users who have experienced bricked hardware have had to return
29. ICATION SYSTEMS AIR TRAF FIC CONTROL LIFE SUPPORT OR WEAPONS SYSTEMS NO ORAL OR WRITTEN IN FORMATION OR ADVICE GIVEN BY JUST ADD SOFTWARE OR A JUST ADD SOFTWARE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY SHOULD InstallerPro PROVE DEFECTIVE YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVIC ING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLU SION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU 7 Limitation of Liability TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT SHALL JUST ADD SOFTWARE BE LIABLE FOR PERSONAL INJURY OR ANY INCIDEN TAL SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS LOSS OF DATA BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE InstallerPro HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY CONTRACT TORT OR OTHER WISE AND EVEN IF JUST ADD SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LI ABILITY FOR PERSONAL INJURY OR OF INCIDENTAL OR CONSEQUENTIAL DAM AGES SO THIS LIMITATION MAY NOT APPLY TO YOU In no event shall Just Add Soft ware s total liability to you for all damages other than as may be required by applicable law in cases involving personal injury exceed the amount of fift
30. Just Add Software LLC InstallerPro User Vianual 4 L l j Ry E Contents Page ACKMOWICOGEMEGIN EE ILFOOUCTI ON BEE ji E TING RENE e DEE 3 MeEOISICKING INSTANSI PTO DEE 3 BOMIOUM Re alle Ce ME 2 Out of Box Switch Contfguraton 4 2 leet INISM AGE OVE IWWICW eene o eege Eer e 6 SWING CUD LAD EE 7 HardWare Setup Ta DEE 18 3 olandard Layer 2 SGU EE 30 4 Layer 3 System Confguraton cece cece eee e eee eeeeeeeeeeessaeeeeteeesgaeeeeees 34 Entering Configuration JIntormaton 36 Hardware Connor aon DEE 41 When Devices Are Not Discovereg 2 cccccc cece cece ee eeeeeeeeeeeeeeees 49 5 Just Add Drivers CGontfguraton eee eeeeeeeeenaeeeeeseeeeeeeaaeeeeeaes 51 6 Host Name Switching Installanon cece eee cee ee ee eeeeeeeeseeeeeeseeeeeesanees 55 7 De Bricking or Bootstrapping a UDevce 0 cc cc cccec cece eee eeeneeeeeeeeeeeeeeeeeeeeas 58 Acknowledgements InstallerPro was developed by Just Add express written consent of Just Add Software software LLC in cooperation with Just Add is prohibited Power This licensed software is based on Just Add Software s intellectual property and ll brand names used in this document are or copyrighted content This software is in trademarks of their respective companies tended solely for use with Just Add Power de vices by Just Add Power customers or deal ers who have purchased their Just Add Power HD over IP equipment through authorized support chan
31. S 232 serial connection Some computers today do not have RS 232 ports A USB to RS 232 adapter will function perfectly fine in that case Some switches will require the use of a null modem or cross over cable For brand new switches the correct serial cable should be included in the box Before contacting us for technical support regarding switch communication issues please check to make sure the correct RS 232 cable is being used Once a switch is selected the switch s default serial port settings will be used to set the baud rate and other communication parameters Those Serial Settings will show up underneath the pop up menu Clicking underneath the popup menu either when it is Select the serial port baud rate 4 3 Baud Rate Parity Data Bits blank or if there is text will open the serial settings win SS Kl a l dow and allow manual adjustment of the communica tion parameters as shown in the picture to the right Geen If a Layer 3 setup is used an addi tional option of a network adapter DEE EE is shown All communications be ae Current Serial Port Settings tween InstallerPro and the Just Network Adapter Add Power hardware take place over TPC IP Setting this adapter can help locate and connect to the Just Add Power hardware faster 10 InstallerPro loads the current set of network adapters on startup but if a USB to Ethernet adapter or similar is connected after startup it won t be recognized I
32. a 3 23 13 172 16 0 49 255 255 255 252 172 16 0 50 Spare 1 24 14 172 16 0 53 255 255 255 252 172 16 0 54 First click on the Enter Spare 2 25 15 172 16 0 57 255 255 255 252 172 16 0 58 Sou rce nfo rm ation s but LAN 2 52 192 168 1 200 255 255 255 0 l Receiver VLAN 10 172 16 128 1 255 255 128 0 ton The Source Configu ration Window will open as shown to the right Cancel Enter the names of the sources as desired Any name can be used Enter the VLAN ID for each source Any VLAN ID value can be used except 1 The usual standard for Just Add Power Layer 3 systems is to put the LAN on VLAN 2 the receiver VLAN as VLAN 10 and the transmitters VLANs starting at 11 and going up from there Since InstallerPro is flexi ble these values can be anything desired that will fit within the system architecture For example some users want to start transmitters at VLAN 100 Others want to use a differ ent VLAN value for the Receiver VLAN It is your choice Notice that the IP Address values have been filled out automatically These can be edited manually but it is highly recommend NOT to change them unless you are a network ex pert and know what you are doing Changing these to incorrect values could cause the system to not work The VLAN IP is the IP address of the VLAN on the switch The Trans mitter IP is the value that the transmitter on that port will receive when programmed If the Friendly IP address scheme was chosen _ a
33. ady then wait for InstallerPro to continue the configuration once the switch is rebooted Do not attempt to do anything else with the configuration at this time 40 Once the switch is rebooted or if the switch was already in router mode the configuration will continue At this point if the switch is new or unconfigured InstallerPro will start the hardware configuration process If the switch has been previously set up and is now being changed i e A new transmitter or receiver was added InstallerPro will first program all the changes to the switch and then move to configuring the hardware For our purposes here we will continue as a new configuration The next step then in our process will be the configuration of the Just Add Power hard ware InstallerPro will automatically switch to the hardware tab and begin the process of discovering the devices As devices are discov ered InstallerPro will automatically add the IP address es to the computer needed to com InstallerPro wants to make changes Type your municate with the devices On Mac OS X sys ke NEE tems an authorization prompt may appear Username Jon Ogden i This is necessary to add or remove IP ad i DEE dresses Please enter your administrator user Cancel name and password and continue For Win dows users you may get prompted once when InstallerPro starts depending on your User Access Control settings When InstallerPro quits any IP addresses added by
34. ally add to computer the correct IP address needed to talk to the devices So for example if a network of 10 11 115 0 with a subnet mask of 255 255 255 0 is used InstallerPro would incorrectly assign the PC an IP address of 10 255 255 254 with a sub net mask of 255 0 0 0 This would not work for device communication In these instances please manually assign an IP address in your network to the PC The Custom IP Network Settings Window has one option Use Friendly IP Scheme When this checkbox is selected InstallerPro uses a net work topology that is easy to match to VLANs and de vices This is the same topology that was used in Instal lerPro 2 under the Just Add Power Best Practices op tion This scheme is called friendly because of the user friendly IP naming convention transmitters have their VLAN ID in their IP address Receivers are all num bered sequentially starting with a last digit of 1 etc This topology follows a format like VLAN ID 11 12 13 10 10 10 VLAN IP 10 0 11 1 10 0 12 1 10 0 13 1 10 0 10 1 10 0 10 1 10 0 10 1 Transmitter IP 10 0 11 100 10 0 12 100 10 0 13 100 Custom IP Network Su Use Friendly IP Scheme Receiver IP 10 0 10 101 10 0 10 102 10 0 10 103 When using this format the network bits must be 16 or less 255 0 0 0 to 255 255 0 0 sub net mask range After entering the custom network and clicking OK the window will c
35. ase Wait for the Device to Reboot and be discovered You will then be prompted for the operating firmware file ware The following message at the right will be displayed At this point It is safe to stop the recovery process but it is not recommended The box does not have a current version of the firmware installed and Is not in a usable state Next will be a prompt to download or manually The latest firmware version is A5 3 0 Would you like to download it Please click Download and the firmware files will be downloaded Please click Cancel to select your own file load the operating firm ware Select Download to download it from Just Add Software or Select Files Manually Download Firmware choose Select Files 64 Manually to choose your own firmware file Then the firmware update will begin Please note that once the operating firmware update is started that the process should not be in terrupted then either as damage to the device could occur First the operating firmware file is up loaded from the computer to the de vice This is a very similar procedure to what happens during a normal firmware upgrade in InstallerPro Notice how the progress bar now indicates where we are at in Our recovery process Once the upload is complete the de Bricked Hardware Recovery Procedure Serial Port usbserial Network Interface emp Thunderbolt Ethernet Connect Bricked Device Di
36. ata Bits Parity Stop Bits 115200 S 8 N S 1 S 2015 Just Add Software LLC All Rights Reserved Once the firmware update is complete the devices will begin rebooting eoo InstallerPro HD over IP Configuration Utility l l o InstallerPro Just Add Software Switch Setup i Hardware Configuration Just Add Power 2G Custom Hardware Configuration Boxes Rebooting Please Wait IP Address Settings Switch VLAN Settings Network Interface en6 Thunderbolt Ethernet S IP Range 10 0 0 0 255 0 0 0 Discovered Devices Select the device s to configure Name Port IP Subnet Gateway Firmware Serial Mode Serial Settings v Transmitters Device is Rebooting Please wait Device is Rebooting Please wait Device is Rebooting Please wait Device is Rebooting Please wait v Receivers 2G ast clientC 20000004106 2 10 128 0 6 255 0 0 0 10 128 0 1 z Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 10 128 0 5 255 0 0 0 10 128 0 1 Zz Binary Type 2 9600 8N1 2G ast clientC200000073D3 4 10 128 0 4 255 0 0 0 10 128 0 1 a Binary Type 2 9600 8N1 2G ast clientC20000004F95 5 10 128 0 3 255 0 0 0 10 128 0 1 ee Binary Type 2 9600 8N1 2G ast clientC20000004191 6 10 128 0 2 255 0 0 0 10 128 0 1 Sa Binary Type 2 9600 8N1 Configuration Options Serial Port Mode Set Serial Port Mode Baud Rate Data Bits Parity Stop Bits 115200 S 8 S N gt es 2015 Just Add Software LLC All Rights Reserved After all devices have been upd
37. ated and re il booted the next step will be to program the RS 232 ports on the devices This step can be skipped if the RS 232 ports won t be used or the settings don t need updating Do you wish to update the RS 232 Settings on the Devices Note All Devices will be updated to the same settings No Yes 45 If programming the serial ports is desired and Yes is clicked the serial port settings win dow will be shown as below There are two options set the serial port mode and then set the serial port communication parameters oe Serial Port Settings Serial Port Mode Guest Mode Set Serial Port Mode Baud Rate Data Bits Parity Stop Bits 150 BR s RH v RB B Configure Serial Port Set Baud Rate InstallerPro Supports setting the serial port modes to the following settings Mode Description Any RS 232 data that comes in on a transmitter s serial port is redirected and Dumb Redirect broadcast to the serial ports of all connected receivers Allows for direct Telnet connections directly to the RS 232 port of the device through port 6752 Anything sent to that connection will be sent right to the Guest Mode RS 232 port This is the mode used by MediaSwitcher and other control systems for RS 232 communication CLI Access Provides access to the command line interface of the device Select if you want to update the serial port mode and or the communication parameters ie Baud Rate Then cl
38. be an option to view a Ze AT ai report of the configured system Se g is ig if lecting Yes will open up the report win _ g if Li dow K No es ig if Lg inter ia if i awitehport mode aeneral Would you like to view a report of the configured system 47 The report window will show a detailed report of the system architecture the name and val ues of each VLAN IP addresses etc It gives you a full summary of the system This re port can be saved to disk as a PDF file or it can be printed The buttons at the top of the window will perform these functions eee InstallerPro System Report id Save as PDF Print Ze InstallerPro Configuration Report for System Test System1 aech System Configured On Mar 10 2015 12 02 07 AM Switch Information Switch Model Cisco SG300 Series Layer 3 Mode 2G System System using a Layer 3 Network Architecture System is not Just Add Drivers Compatible System uses VLAN Switching IP Address 192 168 1 200 Subnet 255 255 255 0 Gateway 192 168 1 1 Using Stacked Switches False Layer3 Network Information Network Address 10 0 0 0 Network Subnet 255 0 0 0 Gateway IP 192 168 1 1 User Name cisco Password cisco VLAN Details Number of VLANs 4 VLAN Name VLAN ID VLAN IP Address VLAN Subnet Receiver VLAN 10 10 128 0 1 255 128 0 0 cc 11 10 0 0 1 255 255 255 252 ZXC 12 10 0 0 5 255 255 255 252 ZCx 13 10 0 0 9 255 255 255 252 zcZ 14 10 0 0 13 255 255 255 252
39. ces a specific device name and port numbering scheme and so the options for entering screen and source names have been removed For instructions on performing a Just Add Drivers Compati ble Configuration please see Chapter 5 Configuration Options Perform Just Add Drivers Compatible Configuration Communication Settings Computer Serial Port Current Serial Port Settings Network Adapter Switch Options Switch Brand Switch IP Address Switch IP Subnet 255 255 255 0 Gateway Switch User Name Current Password Device Setup Device IP Range P Number of Video Sources Number of Video Screens 2 Set up Host Name Switching Most Just Add Power installations use what is called VLAN Switching Each trans mitter is assigned to its own VLAN and receivers are switched between VLANs to change the video stream they are receiving This works very well in many installations but it does require active programming of the managed switch There are situations like corporate net works where IT departments do not want switches and networks to be actively pro grammed These installations require Host Name Switching In Host Name Switching all Just Add Power devices reside in a single VLAN Each trans mitter is assigned a unique hostname Video switching is performed by connecting to a re ceiver and it to listen to the stream from a specific transmitter host name The drawback to this setup is that at present there i
40. connects or high speed stacking modul provides for the maximum amount of data bandwidth between switch Related Glossary Terms Drag related terms here VLAN VLANS or Virtual Local Area Networks are isolated network segments on the network switch Devices assigned to a VLAN can only see anc by other devices on the same VLAN In the Just Add Power network ture VLANs are used to isolate each transmitter stream and receivers between VLANs when switching sources Is desired Using this sort ol ton multiple switch ports can be simultaneously and instantaneously new video source Related Glossary Terms Drag related terms here
41. devices can be selected to be updated Both transmitters and receivers can be selected together Once the desired selections have been made click the Update Firmware button If In StallerPro has access to the internet when it starts up it will check the Just Add Software servers for the latest version of the Just Add Power firmware The latest firmware version is A5 3 0 Would you like You will then be given the opportu to download it select your firmware files manu ally Select Files Manually Bownload M i Please click Download and the Transmitter and Receiver Firmware will be downloaded and installed Please click Cancel to select your own file nity to download that firmware or If Select Files Manually is chosen then depending on the device type selected a file dia log will open up prompting to select the firmware file If both transmitters and receivers are selected the software will first prompt for one type of file and then prompt again for the second type Once the firmware files have been selected the update process begins e If you choose to download the firmware and devices in the system already have the latest version of firmware the A least ene device ls already ramutings x firmware version A5 3 0 Do you wish to update the firmware on those devices again prompt at the right will be shown Click Click No to deselect the devices already running firmware version A5
42. e program or interrupt the proces in any way gin 62 The first step in the process of the firmware is a transfer of the recovery firmware image from the computer to the device using TFTP If using a firewall on your computer please either disable it for this step or allow TFTP transfers through the firewall If you need sup port please contact support justaddsoftware net When transferring the firmware the Bricked Hardware Recovery Procedure window looks as shown below to the Serial Port usbserial right The progress bar at the bottom Network Interface en6 Thunderbolt Ethernet indicates the extent in percent of the Connect Bricked Device Directly to Computer via RS232 Console Port CO py p rog ress Connect Bricked Device Directly to Computer Via Ethernet Begin Recovery Process Please note that at this step it is VERY IMPORTANT not to interrupt the rou Uploading Recovery Firmware Please Wait R8232 Connection R s Recovery Firmware Operating Firmware Finished Established ecovery Started tine for any reason until the recovery firmware is completely loaded Doing so may cause the box to be perma nently disabled and unrecoverable Please be sure your computer is plugged into AC mains power or has plenty of battery before begging the recovery Once the firmware is copied the corrupt firmware on the device is then erased At this point the window looks as shown be Bricked Hardware Reco
43. e Configuration A Configuration Options Switch Console switchc824c0 config interface vlan 11 Perform Just Add Drivers Compatible Configuration switchc824c0 config if name ec S switchc824c0 config if no ip address Set Up Host Name Switching switchc824c0 config if ip address 10 0 0 1 255 255 255 252 Just Add Power 2G System Use Layer3 switchc824c0 config if exit switchc824c0 config interface vlan 12 switchc824c0 config if name zxc switchc824c0 config if no ip address switchc824c0 config if ip address 10 0 0 5 255 255 255 252 x switchc824c0 config if exit Computer Serial Port usbserial switchc824c0 config interface vlan 13 Current Serial Port Settings 115200 N 8 1 eee ee eee switchc824c0 config if no ip address Network Adapter emp Thunderbolt Ethernet oO switchc824c0 config if ip address 10 0 0 9 255 255 255 252 switchc824c0 config if exit switchc824c0 config interface vlan 14 switchc824c0 config if name zcz switchc824c0 config if no ip address Communication Settings Switch Options switchc824c0 config if ip address 10 0 0 13 255 255 255 252 switchc824c0 config if exit Switch Brand Cisco SG300 Series Layer 3 Mode pay switchc824c0 config interface vlan 2 switchc824c0 config if name LAN Switch IP Address 192 168 1 200 Remove Login switchc824c0 config if no ip address switchc824c0 config if ip address 192 168 1 200 255 255 255 0 Switch IP Subnet 255 255 255 0 Gateway 192 168 1 1 switchc
44. e EDID from the device connected to the receiver That EDID value is then broadcast to all transmitters and all transmitters will then use that EDID when connecting to the source device Editing IP Addresses Individual devices can have their IP addresses subnet masks and gateway addresses manually edited Simply click into the desired field and the value will be available for editing Proper IP address formatting is enforced so that valid values are Discovered Devices Select the device s to configure Type Name Port IP Subnet Firmware Serial Mode Transmitters Gateway Serial Settings 2G ast gateway0000 2 1 192 168 100 2 255 255 255 0 192 168 100 1 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 7 192 168 100 6 255 255 255 0 192 168 100 5 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 4 8 192 168 100 10 255 255 255 0 192 168 100 9 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 3 9 192 168 100 14 255 255 255 0 192 168 100 13 A5 3 0 Binary Type 2 9600 8N1 Receivers 2G ast clientC20000004106 2 192 168 100 130 255 255 255 0 192 168 100 129 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 192 168 100 131 255 255 255 0 192 168 100 129 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC200000073D3 4 192 168 100 132 255 255 255 0 192 168 100 129 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004F95 5 192 168 100 133 255 255 255 0 192 168 100 129 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004191 6 192 168 100 134 255 255 255 0
45. e switch Some switches will require the use of a null modem or crossover cable For brand new switches the correct serial cable should be included in the box Before contacting us for technical support regarding switch communication issues please check to make sure the correct RS 232 cable is being used InstallerPro 3 has several options for configuring the switch The available options selected will vary depending on the installation type InstallerPro 3 supports configurations that are Just Add Drivers compatible A configuration performed with InstallerPro and the Just Add Drivers option selected can be used with the automatic control system drivers available from Just Add Power InstallerPro 3 also supports Host Name Switching installations This is for systems where it is desired to put every video device on a single VLAN and receivers between multicast groups InstallerPro also has an advanced Just Add Power Hardware configuration tab that when se lected allows viewing the available devices on the network The user can then select to change the device IP address change serial port options reset the unit to factory default and update de vice firmware Firmware updates can be performed on multiple devices simultaneously User Interface Overview InstallerPro HD over IP Configuration Utility Just Add o InstallerPro Software lt gt Switch Setup k gt Hardware Configuration N Configuration Opt
46. e with the file format used with Just Add Software s MediaSwitcher soft ware Each program can read a database file saved by the other program Please note that Host Name Switching configurations are only available to be saved or read in the database format Switch Console Finally the last control in this tab is the Switch Console This screen displays the text and output read from the switch It is an interactive terminal session Commands for the switch can be manually entered and sent by way of this window It can be used instead of a separate terminal program to communicate with the switch Text can also be selected and copied to the clipboard from this window This is very use ful when troubleshooting as the contents can be selected and e mailed to Just Add Soft ware for analysis Hardware Setup Tab d InstallerPro HD over IP Configuration Utility Just Add An o InstallerPro oe en Switch Setup Y 47 Hardware Configuration Just Add Power 2G Custom Hardware Configuration IP Address Settings Switch VLAN Settings Network Interface IP Range Set All Devices to Same VLAN Use Auto Configured IPs Get Device Ports on Switch Set Device IPs Discovered Devices Select the device s to configure Type Name IP Subnet Gateway Firmware Serial Mode Y Transmitters v Receivers Serial Settings Configuration Options Serial Port Mode Update Firmware Reboot All Devices Guest Mode Set Serial Port Mode Config
47. eed with Caution Following These Steps 1 Connect the Console Port of the Device to be Recovered to your Computer s RS 232 Serial Port 2 Connect the Device to be Recoverd to your Computer s Ethernet Port 3 Please follow the instructions in the Window that Opens When Ready Click Proceed Otherwise Click Cancel Cancel Proceed 60 The De Brick Window is as shown below The progress bar at the bottom shows the rela tive progress toward completion It is updated with each successful step of the proce dure A second progress bar will show up indicating the specific percentage complete of each step in the process Bricked Hardware Recovery Procedure Serial Port Network Interface Connect Bricked Device Directly to Computer via RS232 Console Port RS232 Connection R S 4 Recovery Firmware Operating Firmware Finished Established Sp Brle Load Load BEE Select the desired Serial port and if possible select the correct network adapter Note that depending on adapter settings and computer platform the adapter may not show up at first in the list Select Refresh NIC List to refresh the list of adapters The images at the right show the list of adapters before and after a refresh o the list Now check the first check box Once the de vice is put into recovery or bootstrap mode the ET creer second box will be highlighted It may take a Network interface og WI FI Refresh NIC List minute or two for th
48. er stack num bers can be specified when assigning ports to the transmitters and receivers When using stacked switches and receivers the source and screen setup windows add a new column where the stack number of the switch is entered These screens for the above example are shown on the next page 31 In a layer 2 setp VLAN IDs can be any ee Source Configuration number valid for the type of switch Source Name VLAN ID 27 Stack see the switch user manual for valid DirecTV1 VLAN range values other than 1 DirecTV2 VLAN 1 is reserved for LAN and man D AppleTV agement functions Do not put any Just Add Power devices on VLAN 1 BluRay Player InstallerPro allows for a flexible setup of the switch Unlike other solutions C Delete Existing VLANs on InstallerPro does not restrict transmit ters or receivers to specific ports unless a Just Add Drivers configuration is performed Any port can contain a transmitter or re ceiver It is completely up to the programmer how to lay out the system This makes it flexible and easy depending on the needs of the installation 800 Screen Configuration Once the sources and screens are set up click the Configure Switch button to program the Screen Name Switch Port Stack Family Room switch A prompt will appear asking for the name Den for the system This is used in a report that is gen Living Room Game Room erated later If cancel is clicked the conf
49. etup 47 Hardware Configuration Just Add Power 2G Custom Hardware Configuration Device s Discovered Connecting Please wait IP Address Settings Switch VLAN Settings Network Interface ep Thunderbolt Ethernet Configuration Options 42 Once the devices have all rebooted and been connected the next step will be to update the firmware If InstallerPro has access to the internet when it starts up it will check the Just Add Software servers for the latest version of the Just Add Power firmware You will InstallerPro HD over IP Configuration Utility o InstallerPro Hardware Configuration ust Add Power ustom Hardware Configuration IP Address Settings Network Interface en6 Thunderbolt Ethernet S IP Range 10 0 0 0 255 0 0 0 Populate Displayed IPs Just Add Software Switch VLAN Settings Use Auto Configured IPs Discovered Devices Select the device s to configure Type Name Port IP Subnet Gateway Firmware v Transmitters Serial Mode Serial Settings 255 0 0 0 10 0 0 1 Would you like to update the firmware on the devices The latest firmware version is A5 3 0 Please select Download Firmware to download the firmware files and update automatically ast clientC2000000F6FE ast clientC200000073D3 ast clientC20000004F95 ast clientC 20000004191 Select Files Manually to choose your own firmware files or Do Not Update to skip the e Download Firmware Select Files
50. evices have been discovered and the software is starting to connect to them Once all devices have been discovered Sea Settings and had their parameters read Installer Pro will automatically update the IP ad Select the device s to conf r Subnet H Addresses are Correct please click the dresses shown to the IP Addresses in Addresses are Correct button to program the 0 2 255 0 0 0 devices Otherwise click Modify Addresses to manually update the addresses Then push the Set the previously selected IP range The i 2000 Device IPs button 0 6 255 0 0 0 changed values will be shown in blue as zsowo Modify Addresses r 3 0 5 255 0 0 0 veuva ry yee e out msn and the prompt at the right will appear ox 255000 1012801 A530 Binary Type2 9600 8N1 4 0 3 255 0 0 0 10 128 0 1 A5 3 0 Binary Type 2 9600 8N1 4 0 2 255 0 0 0 10 128 0 1 A5 3 0 Binary Type 2 9600 8N1 If any device has an incorrect address or needs to be changed click the Mod ify Addresses button and then manually edit the incorrect addresses Once that is done click the Set Device IPs button to continue with the configuration If the addresses are correct which most times they should be click the Addresses Are Correct button and the devices will be programmed and rebooted The window will ap pear as below showing the devices as rebooting InstallerPro HD over IP Configuration Utility TM Just Add VC o InstallerPro SE lt b Switch S
51. f sources Trans Device Setup Device IP Range 172 16 0 0 255 255 0 0 Number of Video Sources 15 Number of Video Screens section in Chapter 2 covering these controls A vw Enter Source Information Enter Screen Information 36 mitters and screens Receivers in the system Please also select the desired IP range For more information on this section including the IP range options please see the device setup section of chapter 2 e CH Source Configuration We are almost ready to pe l Source Name VLAN ID ae VLAN IP VLAN Subnet Transmitter IP start the contig uration but SatBoxt on 1 172 16 0 1 255 255 255 252 172 16 0 2 not q u ite yet A Th e next Sat Box 2 12 2 172 16 0 5 255 255 255 252 172 16 0 6 Cable Box 1 13 3 172 16 0 9 255 255 255 252 172 16 0 10 step Is to enter the source Cable Box 2 14 4 172 16 0 13 255 255 255 252 172 16 0 14 and screen information BluRay 1 15 5 172 16 0 17 255 255 255 252 172 16 0 18 BluRay 2 16 6 172 16 0 21 255 255 255 252 172 16 0 22 tel nstal lerP ro what DO rts MediaPlayer 1 17 7 172 16 0 25 255 255 255 252 172 16 0 26 h Geh b MediaPlayer 2 18 8 172 16 0 29 255 255 255 252 172 16 0 30 on the switc are el ng MediaPlayer 3 19 9 172 16 0 33 255 255 255 252 172 16 0 34 u sed an d name th ose q e Computer 20 10 172 16 0 37 255 255 255 252 172 16 0 38 Camera 1 21 11 172 16 0 41 255 255 255 252 172 16 0 42 vices Camera 2 22 12 172 16 0 45 255 255 255 252 172 16 0 46 Camer
52. f all devices end up discovered after clicking the Wait button the configuration continues as normal Just Add Drivers Configuration InstallerPro 3 can configure the system in a manner that is compatible with Just Add Driv ers automatic control system drivers from Just Add Power The configuration steps are mostly the same as those in the Layer 3 setup covered in the previous chapter However there are a few differences While a custom Layer 3 configuration using InstallerPro can have any port on the switch be a transmitter receiver or LAN port the Just Add Drivers configuration requires devices to be connected in a very specific way Please refer to the table below Device Type Switch Ports LAN Port 1 Port 2 and continuing in order until all Transmitters transmitters are connected First receiver connects to the next port Receivers directly after the last transmitter So for example let s say we have a 12 Transmitter 20 Receiver System Device Type Switch Ports LAN Port 1 Transmitters Ports 2 through 13 Receivers Ports 14 through 38 51 Additionally there is no user naming of Sources or screens in a Just Add Drivers configu ration These are automatically set for you to be in a format recognizable by the driver Finally Just Add Drivers does not support what was discussed in chapter 3 as the Friendly IP scheme To perform a Just Add Drivers configuration check the Pe
53. hardware and Layer 3 switches When Use Host Name Switching is selected from the Configuration Options control group all other con Configuration Options trols in the group are hidden and set to 3 Set Up Host Name Switching their proper settings automatically 99 All the other settings on the Switch Configuration tab are basically the same The informa tion in the Communication Settings control group and the Switch Settings Control group is filled out just like tt would be for a normal Layer 3 configuration The Device Setup Control group Is also set up exactly the same way One difference is that if we try to enter a num ber of sources greater than 16 we are warned that the maximum number of sources is 16 and the control is set to 16 There is no practical limit on the number of receivers Where things change in the configuration is when you click Enter Source Information The labeling of the window is slightly different from other configuration formats Source Configuration Source Name Host ID euer VLAN IP VLAN Subnet Transmitter IP Source 1 10 0 0 1 255 0 0 0 10 0 0 2 Source2 2 7 10 0 0 1 255 0 0 0 10 0 0 3 Source3 3 8 10 0 0 1 255 0 0 0 10 0 0 4 Source4 4 9 10 0 0 1 255 0 0 0 10 0 0 5 LAN 2 10 192 168 1 200 255 255 255 0 Device VLAN 30 10 0 0 1 255 0 0 0 What was the VLAN ID column is now called the Host ID column Host IDs define a trans mitter s host group 1 16 Enter the desired Host I
54. he Just Add Power network InstallerPro has several default networks but also allows for user de fined networks as well The default network choices are Network Class IP Range Subnet Mask Maximum TX Maximum RX A 10 0 0 0 255 0 0 0 4096 8 388 606 B 172 16 0 0 255 255 0 0 4096 32 766 C 192 168 100 0 255 255 255 0 32 126 C 192 168 200 0 209 299 295 0 32 126 If a custom network range is desired select Custom Network range from the pop up menu 10 0 0 0 255 0 0 0 172 16 0 0 255 255 0 0 192 168 100 0 255 255 255 0 192 168 200 0 255 255 255 0 V Custom IPs and Subnet The following window will open Custom IP Network Settings Please enter the custom network address and subnet mask Custom IP Network Subnet Use Friendly IP Scheme Cancel O C Enter the desired Network Address of the custom network or any IP address in that net work and the subnet mask InstallerPro will then automatically generate the necessary IP addresses for the VLANs transmitters and receivers Please note that InstallerPro follows a specific protocol for IP addresses and how the networks are set up As it is an ad vanced topic details on how the networks are created and formatted are not discussed in this chapter For more information on how we create the networks please see the section on Network Creation in the appendix Also please note that if a network Is created with a nonstandard subnet mask InstallerPro may not be able to automatic
55. her tab is updated as well Populate Displayed IPs When an IP Range i e 172 16 0 0 255 25 Populate Displayed IPs is selected as in the picture to the right the Populate Displayed IPs button is en orts on Switch Set Device IPs abled Clicking this button will cause all de Select the device s to configure vices shown in the Discovered Devices list to get updated IP addresses subnets and gateway IPs gateway IP addresses are optional in non Layer 3 Installations More details on this will follow later in this section Set Device IPs Clicking this button will update all selected devices in the Discovered De vices list to their updated IP addresses Use Auto Configured IPs Checking this box will set the Just Add Power devices to config ure their own IP addresses in the 169 254 0 0 16 address space By default Just Add Power devices configure themselves in this range so this action is similar to performing a factory reset except all other settings on the devices are kept intact Normally this option will not be needed Get Device Ports on Switch Clicking this button will initiate a connection to the switch and will attempt to lookup the MAC addresses of all Just Add Power devices connected to the switch Once switch port numbers are verified the list of devices will be updated with the correct values and the list will be sorted by port number for each type of devices ie Trans mitters will be sorted as a group and Recei
56. horized dealer distributor Be sure to use the same name and e mail address you used when registering To request a License Code please enter your information and click Send Registration Request Your computer must be connected to the internet in order for Just Add Software to receive your request Your information will be sent to Just Add Software when registering Name PO Email Address License Code Not registered Cancel Before InstallerPro can be used it must first be purchased and registered with a valid license key To obtain a license key please contact Just Add Software If the computer is connected to the Internet the fastest way to request a license code is to enter your name and e mail address in the spaces provided required for registration Once this is done the Send Registration Re quest button will be enabled Click this button and an e mail will be opened in your e mail cli ent with all the registration information Click send to have the e mail sent to Just Add Software requesting a license code Once your purchase has been verified a license code will be pro vided by way of e mail Verification of purchase and providing a license key may take up to 24 hours Requests are responded to as quickly as possible If your license code is needed right away please contact support justaddsoftware net and explain your situation and we will try to expedite the process InstallerPro is a subsc
57. ick the Configure Serial Port button The boxes will be pro grammed and reboot The serial port configuration window will be closed automatically Please note that this part of the process updates ALL devices to the same set mn X ae as Serial Port Mode tings If it is desired to update individual fase Sees eee devices to specific settings then thiS BaudRate DataBits Parity Stop Bits can be done manually from the Hard 1152 e B n Bi RB Gseteaud Rate ware Configuration tab Configure Serial Port Once the boxes reboot the configuration is just about done If the configuration is a new or factory defaulted switch then the user is given an option to finish the configuration At 46 this point the switch is not yet fully configured So most of the time it will be best to click Fin Do you wish to continue configuring the i switch ish Configuration If End Now is selected the configuration routine will stop You can then End Now manually program or make any other changes to the devices If Finish Configuration is selected or if the switch has been previously configured Installer Pro will switch back to the Switch Configuration tab and finish the final steps of the con figuration on the switch The VLANs will all be programmed and ports assigned to the VLANs ER InstallerPro HD over IP Configuration Utility Just Add o InstallerPro o oe Se Switch Setup K 7 Hardwar
58. ie wn Sutil Cer ort the IP Addresses of the VLANs and transmitters 1 10 0 111 1 will automatically update to match the VLAND ID 7 PPEP Please see the picture to the right m a oo geg VLAN 10 10 0 10 1 If Using Stacked Switches is checked in the Switch Options control group the window will Source Configuration Source Name VLAN ID SE Stack VLAN IP VLAN Subnet Transmitter IP add an additional stac k column as shown at ulla 1 172 16 0 1 255 255 255 252 172 16 0 2 12 2 1 172 16 0 5 255 255 255 252 172 16 0 6 2 J Cable Box 1 13 3 1 172 16 0 9 255 255 255 252 172 16 0 10 the right Please fi Il out the value of the stack Cable Box 2 14 4 1 172 16 0 13 255 255 255 252 172 16 0 14 BluRay 1 15 5 1 172 16 0 17 255 255 255 252 172 16 0 18 be IN o u sed as We as t h e DO rt val ue BluRay 2 16 6 1 172 16 0 21 255 255 255 252 172 16 0 22 MediaPlayer 1 17 7 1 172 16 0 25 255 255 255 252 172 16 0 26 MediaPlayer 2 18 8 1 172 16 0 29 255 255 255 252 172 16 0 30 MediaPlayer 3 19 9 1 172 16 0 33 255 255 255 252 172 16 0 34 For the LAN port please enter the port NUM com T EA oo E Camera 1 21 11 2 172 16 0 41 255 255 255 252 172 16 0 42 ber used tO con nect the switch tO the local Camera 2 22 12 2 172 16 0 45 255 255 255 252 172 16 0 46 Camera 3 23 13 2 172 16 0 49 255 255 255 252 172 16 0 50 Spare 1 24 14 2 172 16 0 53 255 255 255 252 172 16 0 54 n etwo r K F Spare 2 25 15 2 17
59. ientC200000073D3 4 10 128 0 4 255 0 0 0 10 128 0 1 Uploading FW Binary Type 2 9600 8N1 2G ast clientC20000004F95 5 10 128 0 3 255 0 0 0 10 128 0 1 Uploading FW Binary Type 2 9600 8N1 2G ast clientC20000004191 6 10 128 0 2 255 0 0 0 10 128 0 1 Uploading FW Binary Type 2 9600 8N1 Configuration Options Serial Port Mode Baud Rate Data Bits Parity Stop Bits N 1 2015 Just Add Software LLC All Rights Reserved Please also make sure that the boxes remain powered during the entire update cycle When the firmware gets loaded onto the de et Gateway Firmware Serial Mode vices the update process will begin on the oe 10 0 0 141 Binary Type 2 0 0 10 0 0 13 Binary Type 2 device A progress bar willbe shown inthe 5o anne Binary Type 2 firmware column and will update with the 0 0 10 0 0 5 Binary Type 2 progress of the programming Some de 0 0 10 128 0 1 Uploading FW Binary Type 2 i i 0 0 10 128 0 1 Uploading FW Binary Type 2 vices will start updating before others frans 5o 10 128 0 1 Uploading FW Binary Type 2 mitters will start first and take less time for Di TA TELAT Uploading PW Binary pe LO 10 128 0 1 Uploading FW Binary Type 2 the whole process than receivers The picture at the right and the closeup below shows the progress of the devices as they are being updated LE InstallerPro HD over IP Configuration Util
60. iguration a will be aborted Once the config is running the Great Room console on the right side of the window will show Master Bedroom the output from the switch as the commands are Guest Bedroom Oo wo en FD WV A w N e Kids Room 1 sent KA CH Kids Room 2 bech KA id i i Kids Room 3 Once the switch is configured all screens will be LA MN Pool assigned to the VLAN ID of the first source PA N Exercise Room M Lal Garage k k e NY N N NM NN NI NM NM NM NN NN NM If trouble occurs during configuration of the hm gt Sun Porch switch click in the console view and type ctrl a Ccommand a in OS X to select all the text then _ Cancel 0K Control c cCommand c in OS X to copy the text to the clip board Then paste that text into an e mail 32 Sometimes the switch output on the console will show things like Unrecognized Command or similar Many times this is OK as InstallerPro sometimes sends commands that are not necessarily needed to ensure that it is at the proper command level If there are an excessive number of these in the output there may be an issue so please contact Just Add Software if you see that and send it to support justaddsoftware net We can gener ally soot what is wrong fairly quickly and get back with a solu tion Once the configuration has finished running InstallerPro will ask the user if they wi
61. ions Switch Console Perform Just Add Drivers Compatible Configuration Set Up Host Name Switching Just Add Power 2G System Use Layer3 Communication Settings Computer Serial Port Current Serial Port Settings Switch Options Switch Brand f l Switch IP Subnet 255 255 255 0 Switch User Name Setup New Username Current Password Set New Password Device Setup Number of Video Sources Number of Video Screens Run Configuration P a Load Configuration if Save Configuration b b 2015 Just Add Software LLC All Rights Reserved Installer Pro mainly consists of one main window with two tabs The first tab is used to control and program switch functions The second tab is used to program the Just Add Power devices This chapter will cover the basic features of each tab in detail Subse quent chapters will provide detail on actual programming steps Switch Setup Tab ER InstallerPro HD over IP Configuration Utility Just Add o InstallerPro ele Z 2 Switch Setup d Hardware Configuration Configuration Options Switch Console Perform Just Add Drivers Compatible Configuration Set Up Host Name Switching Just Add Power 2G System Use Layer3 Communication Settings Computer Serial Port Current Serial Port Settings E Switch Options Switch Brand rees 1 Switch IP Subnet 255 255 255 0 Switch User Name Setup New Username Current Password Set New Password Device Setup
62. is to happen Connect Bricked Device Directly to Computer via RS232 Console Port Serial Port usbserial Network Interface en0 Wi Fi d emp Thunderbolt Ethernet Refresh NIC List Connect Bricked Device Directly to Computer Via HSZ23zZ Console Port Connect Bricked Device Directly to Computer Via Ethernet 61 Once the box has been put into bootstrap mode the window looks as follows Bricked Hardware Recovery Procedure Serial Port _usbserial Network Interface en6 Thunderbolt Ethernet WS Connect Bricked Device Directly to Computer via RS232 Console Port Connect Bricked Device Directly to Computer Via Ethernet H egin Heco very Process RS232 Connection Recovery Firmware Operating Firmware Finished Established Recovery Started Load Load SE Once a NIC is selected check the second box The third box will then be enabled Bricked Hardware Recovery Procedure Serial Port usbserial Network Interface en6 Thunderbolt Ethernet re Connect Bricked Device Directly to Computer via RS232 Console Port Connect Bricked Device Directly to Computer Via Ethernet _ Begin Recovery Process RS232 Connection Recovery Firmware Operating Firmware Finished Established Recovery Started Load Load Finally check the third box to begin the re aie BEE covery process A warning will be dis recovery process This will take several minutes Do not quit the played noting the recovery is about to b
63. ity o InstallerPro Just Add e Software 1 Hardware Configuration Just Add Power 2G Custom Hardware Configuration IP Address Settings Switch VLAN Settings 7 Network Interface en6 Thunderbolt Ethernet gt IP Range 10 0 0 0 255 0 0 0 10 0 0 1 _ FF Binary Type 10 0 0 13 FS Binary Type Discovered Devices Select the device s to configure 4 pe Port Subnet Gateway Firmware Serial Mode Serial Settings 10 0 0 9 as Binary Type Sg 2G ast gateway0000 4 1 10 0 0 2 255 0 0 0 10 0 0 1 Binary Type 2 9600 8N1 2G ast gateway0000 7 10 0 0 14 255 0 0 0 10 0 0 13 Im Binary Type 2 7 0 0 0 5 aE Bina ry Type 2G ast gateway0000 2 8 10 0 0 10 255 0 0 0 10 0 0 9 n Binary Type 2 9600 8N1 2G ast gatewa 9 10 0 0 6 255 0 0 0 10 0 0 5 Binary Type 2 9600 8N1 v Receive 2G ast clientC20000004106 2 10 128 0 6 255 0 0 0 10 128 0 1 EH Binary Type 2 9600 8N 2G ast clientC2000000F6FE 3 10 128 0 5 255 0 0 0 10 128 0 1 Binary Type 2 9600 8N1 7 0 1 28 0 1 La B in a Ti e 2G clientC 200000073D3 4 10 128 0 4 255 0 0 0 10 128 0 1 a Binary Type 2 9600 8N1 S e ry yp 2G ast clientC20000004F95 5 10 128 0 3 255 0 0 0 10 128 0 1 E Binary Type 2 9600 8N1 e 2G ast clientC20000004191 6 10 128 0 2 255 0 0 0 10 128 0 1 E Binary Type 2 9600 10 128 0 1 Binary Type 10 128 0 1 m Binary Type 10 128 0 1 a Binary Type Configuration Options 10 128 0 1 Eeca Binary Type Serial Port Mode Baud Rate Data Bits Parity Stop Bits Ee A cv coi 2015 Jus
64. li censed to U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Unpublished rights reserved under the copyright laws of the United States 10 Controlling Law and Severability This License will be governed by and construed in ac cordance with the laws of the State of Delaware as applied to agreements entered into and to be performed entirely within Delaware between Delaware residents This License shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods the application of which is expressly excluded If for any reason a court of competent jurisdiction finds any provision or portion thereof to be unenforceable the re mainder of this License shall continue in full force and effect 11 Complete Agreement Governing Language This License constitutes the entire agree ment between the parties with respect to the use of InstallerPro licensed hereunder and Supersedes all prior or contemporaneous understandings regarding such subject matter No amendment to or modification of this License will be binding unless in writing and signed by Just Add Software Any translation of this License is done for local requirements and in the event of a dispute between the English and any non English versions the Eng lish version of this License shall govern Ixxvii Bonjour From Wikipedia ht
65. ll hear a snap when it goes into place The picture at the right shows the console cable inserted into the console port The other end of the console port goes to the RS 232 serial port on the com puter Next the ethernet cable needs to be connected to the device as shown in the pictures be low Connect the other end of the cable to the ethernet port on the computer We are almost ready to start recovery Note InstallerPro will assign an IP address of 172 16 255 253 to the computer If your computer has an ethernet IP address in the 172 16 0 0 network please remove that address before starting this procedure If that address is not remove the proce dure will fail Now insert the power adapter into the device and launch InstallerPro When InstallerPro has stated please click on the second tab the Hardware Configuration tab 59 In the bottom right of the hardware configuration tab notice the button labeled Recover Bricked Device It is circled in red below Click this button to open the De Brick Window eee InstallerPro HD over IP Configuration Utility o InstallerPro Switch Setup Y 47 Hardware Configuration Just Add Power 2G Custom Hardware Configuration IP Address Settings Network Interface IP Range Discovered Devices Select the device s to configure Type Name IP Subnet Gateway v Transmitters v Receivers Configuration Options Guest Mode Set Serial Port Mode
66. lose and the new network will be added to the list of available networks in the Device IP Pinion cee Range pop up menu control If the Device IP Range 10 0 0 0 255 0 0 0 network added uses the Friendly Number of Video Sources 2 Enter Source Information IP scheme there will be q x next to Number of Video Screens a Enter Screen Information the address Once network ranges are set InstallerPro will automatically generate the IP addresses to be used for each VLAN and each device on the network Operational Buttons At the bottom of the window are the operational buttons Run Configuration y ly y Load Configuration A Save Configuration gt gt When all necessary information is loaded Run Configuration becomes enabled This will start a configuration on the switch and optionally the hardware Clicking on Load Configuration presents the user with the option of loading a text based CSV file or a MediaSwitcher Database format file Click on Save Configuration presents the user with the option of saving the configuration settings to either a text based CSV file or to a MediaSwitcher Database format file The CSV file has an advantage in that it is text based and can be easily edited with a text editor or spreadsheet application The Database format has the advantage that it stores more information such as the net work adapter settings baud rate etc It stores a larger set of data Ihe database files are 100 compatibl
67. n this case select the Refresh NIC List option in the pull down A routine will then run to eno wer i load the current list of network adapters en s Zeng Communication Settings Computer Serial Port COM4 V Current Serial Port Settings 115200 N 8 1 Network Adapter ASIX AX88772B USB2 0 to Fast Ethemei v Switch Option The switch options section is where the settings are made to select the switch and its ba sic settings Switch Options Switch Brand Switch IP Subnet 255 255 255 0 Switch User Name Setup New Username Current Password Set New Password The Switch Brand pop up is used to select the model of switch that will be used in the Just Add Power video system At present InstallerPro supports approximately 20 different makes and models of switches If another make or model is required please contact us at support justaddsoftware net Many times this can be accommodated quite easily with a new switch database file Please note that the number and models of available switches changes depending on your configuration settings 1G systems have the most supported switches 2G systems sup port only Gigabit models and Layer 3 systems support the fewest models 11 Using Stacked Switches This checkbox Switch Options will become enabled when selecting q Switch Brand Cisco SG500 Series Layer 3 Mode Using Stacked Switches switch that is capable of being configured Ld Remove Login 5 Switch
68. nels Any unauthor ized use is strictly prohibited and will be prosecuted by Just Add Software and or Just Add Power as violations of our copyrights and as theft of our confidential intellectual property InstallerPro 3 0 was written in Xojo 2014 Just Add Software wishes to acknowledge use of code from the following individuals and companies Alex Restrepo for his work on the custom cell listbox custom tab panel controls and ThreadPoolManager Logical Vue software for their UltraUpdater classes and controls MonkeyBread software for sev eral add ins and modules used in this soft ware package Kem Tekinay for his help with regular expressions Thanks to Shawn Rapp of the accompanying license agreement for the Windows TFTP Code And thanks to Please read the license agreement before us 2 the members of the Xojo community for ing this software their day to day advice and support Use of this software constitutes acceptance This document the software package and all This program uses DynaPDF by DynaForms accompanying documents are Copyright Gmbh 2012 2015 Just Add Software LLC All rights reserved Any distribution or duplication of this user manual or the software without the Finally thanks to the Ed and the crew at Just Add Power you guys are the best Introduction Just Add Software s InstallerPro is designed for the professional Cl involved in installa tions using Just Add Power s HD over IP solutions
69. net Gateway Firmware Serial Mode Serial Settings Transmitters 2G ast gateway0000 172 16 0 2 255 255 0 0 172 16 0 1 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 4 172 16 0 6 255 255 0 0 172 16 0 5 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 3 172 16 0 10 255 255 0 0 172 16 0 9 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 2 172 16 0 14 255 255 0 0 172 16 0 13 A5 3 0 Binary Type 2 9600 8N1 Receivers 2G ast clientC2000000F6FE 172 16 128 2 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004106 172 16 128 5 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004191 172 16 128 6 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004F95 172 16 128 4 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC200000073D3 172 16 128 3 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 the order in which they are discovered unless the switch ports have been looked up in which case they will be sorted by the switch port as shown in the picture below The first column indicates if the device is 2G 2G or 2G AVPro Discovered Devices Select the device s to configure Type Name Port IP Subnet Gateway Firmware Serial Mode Serial Settings Transmitters 2G ast gateway0000 2 1 172 16 0 14 255 255 0 0 172 16 0 13 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 7 172 16 0 2 255 255 0 0 172 16 0 1 A5 3 0 Binary Type 2 9600 8N1 2G ast gatewa
70. panying this License whether on disk in read only memory on any other media or in any other form collectively the Just Add Software product are licensed not sold to you by Just Add Software LLC Just Add Software for use only under the terms of this License and Just Add Software reserves all rights not expressly granted to you The terms of this License will govern any software upgrades provided by Just Add Software that replace and or supplement the original Just Add Software product unless such up grade is accompanied by a separate license in which case the terms of that license will govern Just Add Software retains all ownership of the software the source code and the user interface Title and intellectual property rights in and to any content displayed by or accessed through InstallerPro belongs to the respective content owner Such content may be pro tected by copyright or other intellectual property laws and treaties and may be subject to learnin yy W 8 fl terms of use of the third party providing such content This License does not grant you any rights to use such content 2 Permitted License Uses and Restrictions A Subject to the terms and conditions of this License you are granted a limited non exclusive license to install and use InstallerPro You may not make the InstallerPro avall able over a network where it could be used by multiple computers at the same time You may make one copy of InstallerPro
71. plate can be kept that is easily editable in a user friendly environment such as Excel To use the configuration in InstallerPro the spreadsheet is simply exported as a CSV file It can then be loaded into InstallerPro via the Load Con figuration File button This can make it easy to rapidly deploy multiple installation sites File Format Any lines beginning with a will be interpreted by InstallerPro as a comment line and will not be read Such a line can be easily used to make the configuration file more read able and understandable An unlimited number of comment lines can be in the file Please note that InstallerPro does not save these comments So any configuration file written over by InstallerPro will lose the comments that may have been added Each line in italics below is a line in the CSV G1 or G2 Use G1 fora 1st Gen System or G2 for a 2nd Gen system Number Of Sources Number of Screens Switch IP Address Switch Brand Switch UserName Switch Password Switch TCP Connection Port almost always port 23 Stacked Configuration True or False Instant Receiver Configuration True or False usually false Source 1 Name Physical Ethernet Port VLAN ID Stack ID Instant Port nstant stack Source 2 Name Physical Ethernet Port VLAN ID Stack ID Instant Port Instant stack aver IP Address Layer3 Subnet Source 3 Name Physical Ethernet Port VLAN ID Stack ID Instant Port nstant stack Layer3 IP Address
72. r 3 configuration Switch configuration and hardware con figuration InstallerPro will allow the user the option of configuring only the switch or con figuring the hardware and the switch Requirements for Layer 3 Operation There are several items required for a layer 3 configuration All the items listed here are needed 34 1 A Layer 3 Compatible Switch At the time of release of InstallerPro 3 the following switches are supported for Layer 3 Operation Cisco SG300 Cisco SG500 and Dell PowerConnect 6200 switches It is planned to support the Cisco Catalyst series switches as well in a future release 2 2G 2G or 2G AVPro hardware The hardware needs to be connected to the switch without HDMI cables connected to the transmitters 3 Ethernet connection between the computer running InstallerPro and the switch the computer needs to be connected to the port specified as the LAN port in InstallerPro more on that later This ethernet connection is used for connecting to the Just Add power Transmitters and Receivers 4 RS 232 Connection between the switch and the computer this is required as all com munication with the switch is performed over the RS 232 connection Selecting Layer 3 Operation A layer 3 configuration is chosen by selecting the Use Layer 3 checkbox in InstallerPro As discussed in Chapter 2 selecting Use Layer 3 adds additional controls to the switch settings tab Finally the user needs
73. r device The Baud Rate Data Bits Parity and Stop Bits selections set the communication parame ters for the Just Add Power device serial port lo update the RS 232 port check the boxes if you want to update the Set Serial Port Mode or Set Baud Rate Both boxes can be checked Then click the Configure Serial Port button All selected devices will have their serial ports updated to the selected settings and be rebooted Update Firmware Clicking this button will ini tiate a firmware update on the selected de Update Firmware Reboot All Devices vices Further instructions on firmware up Perform Factory Reset Recover Bricked Device dates will be provided later in this chapter Perform Factory Reset Clicking on this button will perform a factory reset on all selected devices A warning will be provided giving the option to cancel Reboot All Devices This will reboot all connected and discovered devices shown Recover Bricked Device This is an advanced feature for doing field recovery of hardware that will not boot It is covered in Chapter 7 Discovered Devices The discovered devices list box is the heart of the Hardware Configu ration tab As devices are discovered and connected they will show in the list based on if they are a transmitter or receiver Devices are grouped by their device type transmitter or receiver Devices are sorted by Discovered Devices Select the device s to configure Type Name IP Sub
74. rPro If the devices are not on the same VLAN clicking the Set All Devices to Same VLAN button will connect to the switch and adjust the VLANs accordingly If the switch information has been entered in the switch tab InstallerPro will use that informa tion If no information is entered InstallerPro will open the window below Please select the settings for the switch Switch Options Switch Brand Switch IP Address 00000 Switch IP Subnet 255 255 255 0 Switch User Name Current Password Enter the switch information and click OK The IP address of the switch is optional If the serial adapter has not been specified in the switch setup tab the following window will then open Select the desired serial port and click OK Please select the Communication Settings for the Switch Computer Serial Port Current Serial Port Settings Once all devices and the computer are on the same VLAN the devices will begin to be dis covered and will show in the list If devices do not begin to show up in a reasonable amount of time try disconnected a few devices from the switch and then reconnecting them This should speed up the device discovery process Usually after doing this to a few devices all devices should begin to show up rather quickly The reasons for this be havior have to do with the way Bonjour listens for devices and is beyond the scope of this manual If there are any question regarding hardware configuration or opera
75. rectly to Computer via RS232 Console Port Connect Bricked Device Directly to Computer Via Ethernet Begin Recovery Process 3 lt Uploading Operating Firmware RS232 Connection Established Recovery Firmware Operating Firmware Finished Recovery Started Geng vice will be programmed with the new firmware and the window will now appear as shown Bricked Hardware Recovery Procedure Serial Port usbserial Network Interface emp Thunderbolt Ethernet Connect Bricked Device Directly to Computer via RS232 Console Port Connect Bricked Device Directly to Computer Via Ethernet Begin Recovery Process Operating Firmware Upgrade Status 40 RS232 Connection Recovery Firmware Established Recovery Started Load Operating Firmware Finished Load below The percentage complete is now indicated by the progress bar shown above the bar that indicates where we are at in the recovery Finally when the firmware is loaded and the device rebooted the message be low is shown Recovery is complete and the recovery window can now be closed De Bricking Routine is Complete Please configure your device for operation You may now close this window 65 Appendix InstallerPro File Format The configuration file for InstallerPro is a comma delimited text file CSV that can be ed ited manually in any text editor or spreadsheet program such as Excel As a custom in Staller a master spreadsheet tem
76. ress Reboot Box Update Device Firmware Perform Factory Reset Turn HDMI Port Off Turn HDMI Port On Standard 2G Menu Options Open Device Web Page will open the web page of the Just Add Power Device in the computer s web browser AAA A A J auf BEDE DEI Open Device Web Page Show Mac Address Reboot Box Update Device Firmware Perform Factory Reset Turn HDMI Port Off Turn HDMI Port On Turn TV Off Turn TV On Mute Toggle Change HDMI Input Adjust Audio 2G Menu Options 23 Show MAC Address will display a window with the device s MAC hardware address Reboot Box will reboot the device Update Device Firmware will start the firmware update process on just a single device Perform Factory Reset will reset the device to factory defaults Turn HDMI Port Off and Turn HDMI Port On will turn the device s HDMI port Off and On re spectively For 2G 2G AVPro devices there are additional options related to CEC and Audio control CEC commands can be sent to turn the TV Off or On toggle the mute control and change the HDMI input The Adjust Audio option available on 2G 2G AVPro devices will open a window where the audio delay on the device s audio output port can be adjusted Please note This fea ture is still in Beta and will change and be updated in future releases of InstallerPro 3 Receivers have one additional menu item Perform EDID capture Selecting this item will capture th
77. rform Just Add Drivers Compati ble Configuration option in the Configuration Options group on the main page A number of the other controls will disappear as they are not needed in a Just Add Drivers configuration Also note the change in the Device setup Control Group The options setup sources and setup screens are Configuration Options Device Setup Device IP Range Perform Just Add Drivers Compatible Configuration 10 0 0 0 255 0 0 0 Number of Video Sources Number of Video Screens 20 no longer visible either Enter the information for the switch the same way as it is done for a normal layer 3 installation Notice that there are different Switch Options Netgear 7224 Series V2 PakEdge S24P Switch IP Add Cisco SG300 Series Layer 3 Mode Cisco SG500 Series Layer 3 Mode LUV LUV LULU Vateway Switch Brand Switch IP Subre CQisiteh I lear Alama switch selections available The only switches supported for a Just Add Drivers installation are the Netgear 7224 Series Version 2 the PakEdge S24P and the Cisco SG300 and SG500 series The configuration set ups for the Netgear and PakEdge will be layer 2 as those switches do not support layer 3 routing Finally when all information is entered click on Run Configuration The start of the con figuration is just like it is for a normal setup You are prompted for the name of the system and if you want to program just the switch or the
78. ription based product The initial purchase provides for one year of up dates and technical support After the first year a renewal license will need to be purchased to continue to receive updates and technical support If you choose not to update the software will continue to function but you will not be eligible for software updates or technical support When a valid registration code is entered a message with your subscription expiration date will be displayed You can also find your expiration date on the About window of the software or by opening the Registration window under the File menu To renew your subscription to InstallerPro open the registration window and enter the new li cense key you received when subscribing Once a valid key is entered your subscription will be extended for another year Demo Mode InstallerPro 3 has a Demo Mode In demo mode you can take a look at the program and try out all features except for actual communication with the switch or devices To enter Demo mode enter DEMO is the license key Bonjour InstallerPro uses Bonjour mDNS from Apple Inc Bonjour is required to use InstallerPro Bon jour is installed by default on Mac OS X computers On Windows it is an optional installation it is included with some programs from Apple Inc If Bonjour is not installed on a user s Win dows computer InstallerPro will prompt the user and offer to download the software for them
79. s a limit 16 transmitters per VLAN The number of screens is unlimited For instructions on setting up Host Name Switching please see Chapter 6 3 Just Add Power 2G System This box should be checked default when setting up a 2G system If setting up a 1G system uncheck this box 1G systems can be used on 100 Megabit networks and un checking the box will enable a different set of 1G compatible switches to be shown in the switch brand pop up menu in the switch options section In addition selecting 1G dis ables host name switching Just Add Drivers and Layer 3 as options as those require 2G hardware 4 Use Layer 3 Select the Use Layer 3 checkbox to set up the switch and hardware in a Layer 3 con figuration Using Layer 3 allows for routing of control signals into the Just Add Power hard ware devices Features such as Image Push Image Pull CEC commands on 2G de vices require Layer 3 setups While it is a more complex setup we recommend layer 3 setups for most installations note The Just Add Drivers option performs a layer 3 setup depending on the switch selection even though the layer 3 option is hidden Communication Settings The Communication Settings Control Group shown below is used to configure how the computer communicates with the switch and Just Add Power devices Communication Settings Computer Serial Port COM4 V Current Serial Port Settings All communications between InstallerPro and the switch use an R
80. sh to view a report on the system If you say yes the report window will open up with detail on how the system was programmed This report can be printed or saved in PDF form using the tool bar buttons at the top of the win dow For more information on the report window please see the Report Window Chapter 33 Layer 3 System Configuration One of the most powerful aspects of InstallerPro 3 is Its de Movie 4 1 Full Layer 3 In ability to completely configure a Just Add Power system gtaljation for Layer 3 operation Layer 3 operation allows full TOP weieen TENE IP access to all Just Add Power devices from the LAN me gardless of what video VLAN the devices are currently us ing By setting up a Layer 3 system Cls can now program their control systems to directly communicate by way of TCP IP with the serial ports on the Just Add Power hard Perform a full Layer 3 configu ware With Just Add Power s 2G lineup HDMI CEC com ration with InstallerPro in less mands can be sent directly to the on board CEC proces than 15 minutes SOr While Layer 3 configuration is extremely powerful it is also more involved to set up than a Layer 2 installation InstallerPro 3 aims to make this setup as easy as possible provided the specific steps laid out in this manual are followed Please be sure to read and under stand this chapter fully before attempting to configure a layer 3 system There are two parts to the Laye
81. t Add Software LLC All Rights Reserved Once the firmware update is complete the devices will begin rebooting CERN InstallerPro HD over IP Configuration Utility o InstallerPro Just Add Software i Hardware Configuration Just Add Power 2G Custom Hardware Configuration Boxes Rebooting Please Wait IP Address Settings Switch VLAN Settings Network Interface en6 Thunderbolt Ethernet S IP Range 10 0 0 0 255 0 0 0 Discovered Devices Select the device s to configure Name Port IP Subnet Gateway Firmware Serial Mode Serial Settings Tr mitters Device is Rebooting Please wait Device is Rebooting Please wait Device is Rebooting Please wait Device is Rebooting Please wait Receivers 2G ast clientC 20000004106 2 10 128 0 6 255 0 0 0 10 128 0 1 Zz Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 10 128 0 5 255 0 0 0 10 128 0 1 Fa Binary Type 2 9600 8N1 2G ast clientC200000073D3 4 10 128 0 4 255 0 0 0 10 128 0 1 Binary Type 2 9600 8N1 2G ast clientC20000004F95 5 10 128 0 3 255 0 0 0 10 128 0 1 ZZ Binary Type 2 9600 8N1 2G ast clientC 20000004191 6 10 128 0 2 255 0 0 0 10 128 0 1 Pn Binary Type 2 9600 8N1 Configuration Options Serial Port Mode Baud Rate Data Bits Parity Stop Bits 115200 8 N 4 1 S 2015 Just Add Software LLC All Rights Reserved 27 A Note On Device Discovery In order for devices to be discovered they must be on the same VLAN as the computer running Installe
82. the software will be removed Hardware Configuration 0 0 InstallerPro HD over IP Configuration Utility As devices are discovered and con nstallerPro Just Add T nected they will show as bold In the ee ee Device Parameters gie oa wait h a rd Wa re C O nN fi o u rat i O n ta b D eV C e S e enS Thunderbolt Ethernet IP Range 10 0 0 0 255 0 0 0 Discovered Devices Select the device s to configure IP Subnet S Type Name Port Gateway IN DO ype tace are Connected Transmiters 2G ast gateway0000 1 172 16 0 14 255 255 0 0 172 16 0 13 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 2 172 16 0 10 255 255 0 0 172 16 0 9 A5 3 0 Binary Type 2 9600 8N1 ast gateway0000 3 172 16 0 6 vices In normal type face are CISCOV Tee vase ered but the software has not yet con ec mems Zi Tammi Gi mi 2 nected to them As the devices are discovered and their parameters Serial Port Mode loaded there is flashing red text in the mse omes smv soou 2015 Just Add Software LLC All Rights Reserved upper right side of the window to let you know the current status progress This text will change depending upon what is occur ring during the discovery process If devices are not being discovered see the section en titled When Devices are Not Discovered The image at the right shows an example ee ERO Device s Discovered Connecting Please wait of one such messages indicating the that SE the d
83. their pieces to Just Add Power for recovery In stallerPro 3 introduces the first field based recovery proce dure In less than 20 minutes a bricked device can be re covered and restored to the latest operating firmware Movie 7 1 Recover a Bricked Device Bricked Hardware Recovery Procedure Just Add Software Set All Devices to Same VLAN Recovery Configuration Options Configure Serial Port Perform Factory Reset Recover Bricked Device This movie demonstrates the InstallerPro 3 Bricked Device Recovery Procedure To recover a bricked device you will need to have a console cable These can be pro vided free of charge to current InstallerPro customers upon request Here are the steps to follow for recovering a bricked device Connect the device directly to the computer using both the console cable and ethernet In the picture at the left the console port is the little white 3 pin port on the bottom of the unit Some older 2G units have the console port inside and will need to have the cover removed to access the port lf there is no port on the bottom of the device then it is in side All new devices have the port on the outside The location of the port may vary between models 2G models have both 4 pin and 3 pin connectors on the bottom The con sole port is the 3 pin port Insert the console cable into the port The port is keyed so the cable will only fit in one direction Press the cable in firmly You wi
84. tion of the Hardware Configuration Tab please contact us at support justaddsoftware net Standard Layer 2 setup E installerPro es Just Add T Configuring the switch for rna oe E E a IMP e ano rapie EE option for configuring a Just ae _ Add Power HD over IP ma ne trix In layer 2 setups there ng is no ability to access the a Just Add Power hardware EE Serge once VLANs have been as Device Setup signed There is generally no Number of Video Sources noe of eo Sons need to do any programming SE or modification of the hard 2015 Just Add Software LLC All Rights Reserved W q re eith er This chapter will cover the details of performing a full layer 2 setup Please note that an IP address for the switch is required to be entered If the switch is go ing to be operating in a LAN environment be sure to get an available IP address from the network administrator If the switch will be used in a standalone network and controlled el ther through TCP IP or RS 232 then any IP address desired can be used The fields for the IP address and subnets will enforce proper IP address formation so that an incorrect or invalid address format cannot be used If the switch has a default user name and password those are automatically entered upon selecting the switch If the existing user name and password on the switch is different from what is shown then enter those values To change the user name or password on 30 the switch to something
85. tp en wikipedia org wiki Bonjour_ software Bonjour is Apple s implementation of Zero configuration networking z group of technologies that includes service discovery address assign hostname resolution Bonjour locates devices such as printers other and the services that those devices offer on a local network using mu main Name System mDNS service records The software comes built in with Apple s OS X and iOS operating sys jour can also be installed onto computers running Microsoft Windows components may also be included within other software such as ilune fari Related Glossary Terms Drag related terms here Index Find Term Layer 2 For a description of Layer 2 please visit http en wikipedia org wiki Related Glossary Terms Drag related terms here Layer 3 For a description of Layer 3 please visit http en wikipedia org wiki Related Glossary Terms Drag related terms here Stacked switch A stacked switch is a configuration where two or more switches are ir nected but function as a single entity Since each switch has a duplic physical ports each switch is represented by a stack number that Is identify which switch the port belongs to Stack numbers generally D and in some switches can go as high as 8 or even 16 The advantage stacked configuration is that very large networks can be built that can trolled from a single point The connection between the switches Is u by high speed fiber optic inter
86. ure Serial Port Perform Factory Reset Recover Bricked Device Baud Rate Data Bits Parity Stop Bits 115200 8 N 1 Set Baud Rate 2015 Just Add Software LLC All Rights Reserved ee ee The hardware setup tab is where programming is done on one or more Just Add Power 2G 2G or 2G AVPro devices InstallerPro can program a single device connected di rectly to the computer or an entire network of devices connected to a switch The purpose of this section will be to familiarize the user with the controls used in this tab As in the Switch Setup tab controls are broken into sections on the window that pertains to their actions We will look at each group of controls in detail The hardware tab can be used by itself to edit one or more devices update firmware or gather device information It is also used as part of the Layer 3 configuration routines 18 IP Address Settings The IP Address Settings control group is shown below IP Address Settings Network Interface IP Range Use Auto Configured IPs Get Device Ports on Switch Set Device IPs Network Interface The network interface control functions the same way as the network interface control in the switch setup tab When selecting a network interface in either tab the network interface in the other tab is updated IP Range The IP Range control functions the same way as the IP Range control in the switch setup tab When selecting an IP range in either tab the IP Range in the ot
87. urityCam7 17 19 0 0 0 10 0 19 1 255 255 255 0 SecurityCam2 19 20 0 0 0 10 0 20 1 255 255 255 0 LAN 24 2 0 0 0 192 168 1 255 255 255 0 All HDIP Devices 10 10 0 10 1 255 255 255 0 Family Room 2 0 Living Room 4 0 MasterBedroom 6 0 Guest Bedroom 6 0 Den 10 0 This file can be edited in a spreadsheet like Excel and saved as a comma delimited text file note that some spreadsheet programs add a trailing comma at the end of each line Excel does not do this and so is recommended All information can be entered ahead of time Then to load the file go to the configuration window and click on Load Configura tion File You ll then be able to pick the file you want to load and it will then make the en tries in that file the current configuration License JUSTA DBD AS OFTWARE ta ey ba Oe SOFTWARE LICENSE AGREEMENT FOR InstallerPro PLEASE READ THIS SOFTWARE LICENSE AGREEMENT LICENSE CAREFULLY BE FORE USING INSTALLERPRO BY USING THE JUST ADD SOFTWARE PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE DO NOT USE THE SOFTWARE IF YOU DO NOT AGREE TO THE TERMS OF THE LICENSE YOU MAY RETURN THE JUST ADD SOFTWARE PRODUCT TO THE PLACE WHERE YOU OBTAINED IT FOR A REFUND 1 General The Just Add Software product InstallerPro or Installer Pro hereafter referred to as InstallerPro and any third party software documentation and any other files accom
88. vers will be sorted as a group Switch VLAN Settings The Switch VLAN Settings control group shown Switch VLAN Settings at the right is used to adjust the VLANs on the switch so that devices can be programmed Set All Devices to Same VLAN Set All Devices to Same VLAN Clicking on this button will initiate communication with the switch to put all devices onto the default LAN VLAN If a LAN VLAN value is not specified then InstallerPro assumes the LAN VLAN to be VLAN 2 Once all devices including the In stallerPro computer are put onto the same VLAN they can be discovered and pro grammed NOTE PLEASE DISCONNECT ALL HDMI CABLES FROM TRANSMITTERS BEFORE ISSUING THIS COMMAND Reload Switch Config Clicking this button will return the switch to its previous state If configuration values have been entered in the switch setup tab then InstallerPro will reset the switch to those values If no values have been entered into the setup tab then Instal lerPro will reboot the switch which will cause it to load its saved startup values Configuration Options The Configuration Options control group is used to adjust various configuration settings on selected devices in the list of discovered devices It is shown below Configuration Options Serial Port Mode Update Firmware Reboot All Devices Guest Mode Set Serial Port Mode Configure Serial Port Perform Factory Reset Recover Bricked Device Baud Rate Data Bits Parity Stop Bits 1
89. very Procedure low The corrupt firmware will be Serial Port usbserial erased making the box ready to have Network Interface en6 Thunderbolt Ethernet the recovery firmware loaded Please Connect Bricked Device Directly to Computer via RS232 Console Port be patient with this step as it will take Connect Bricked Device Directly to Computer Via Ethernet a few minutes to erase the firmware Begin Recovery Process Progress Is indicated by the bottom Z Erasing Corrupt Firmware Please Wait progress bar R8232 Connection R S Recovery Firmware Operating Firmware Finished Established ecovery Started 63 Once the corrupt firmware is erased the recovery firmware Is copied to the proper location on the box This step will take several minutes Please be patient during this time The progress bar in the window will slowly update to show the percentage complete We are almost there Bricked Hardware Recovery Procedure Serial Port usbserial Network Interface en6 Thunderbolt Ethernet Connect Bricked Device Directly to Computer via RS232 Console Port Connect Bricked Device Directly to Computer Via Ethernet Begin Recovery Process Copying Recovery Firmware Please Wait RS232 Connection Recovery Firmware Operating Firmware Finished Established Recovery Started Load Load E 14 E Finally when the recovery firmware is loaded the box will be rebooted and is ready for the normal operating firm Ple
90. wing saving printing a report of the system generated by InstallerPro Please enter a name for this system 39 Next you will be asked if you wish to configure the hardware as well Do you wish to configure the Just Add Power as the switch Answer yes to set iki EO ER up and configure the hardware or no if you want to configure the switch only The configuration now begins to run InstallerPro will attempt to log into the switch using the name and password specified in the Switch Options control group If the login is not successful you will be prompted that the login failed and the configuration will end Incorrect Login user name or password were entered incorrect Please correct and try again Once logged into the switch InstallerPro sends a few initial commands to set up the envi ronment for the configuration session If a Cisco SG series switch is being used Instal lerPro will then check to see if the switch is in switch mode or router mode If switch mode is being used the default for all SG series switches except the SG500X InstallerPro detects this and displays the prompt shown at the right The switch will then be put RE Please click OK and wait for the switch to reboot into router mode and will re boot This will take several i The reset may take several minutes Please be minutes Please click OK and patient The configuration routine will continue when the switch is re
91. with the technical details of how Bonjour works and will not be explained here To speed up the discovery process please try disconnecting and re connecting the ethernet connections of some of the devices This can be done at the switch or at the device After doing this to several devices the list should begin to popu late sometimes InstallerPro discovers some devices but not all the devices that were ex pected This could happen due to something like a bad network cable a box becomes un powered or for other reasons If InstallerPro has discovered some but not all devices after approximately one minute the following message is displayed Some time has elapsed and not all devices were discovered Would you like to continue with the configuration with what has been found so far Press Continue to continue the configuration Wait to try again and wait longer or Cancel to just stop If Continue is clicked the configuration will proceed without the devices that are miss ing InstallerPro will configure the devices already discovered Clicking on Wait will re 49 start the device discovery process and reset the one minute timer Clicking Cancel will end the configuration For example if a device has been accidentally disconnected this message makes you aware of the issue Reconnect the device and then click the Wait button This gives the system time to discover your device and continue the configuration I
92. y dollars 50 00 The fore going limitations will apply even if the above stated remedy fails of its essential purpose 8 Export Control You may not use or otherwise export or reexport InstallerPro except as authorized by United States law and the laws of the jurisdiction in which InstallerPro was obtained In particular but without limitation InstallerPro may not be exported or re exported a into any U S embargoed countries or b to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Department of Commerce Denied Person s List or Entity List By using InstallerPro you represent and warrant that you are not located in any such country or on any such list You also agree that you will not use these products for any purposes prohibited by United States law including with out limitation the develooment design manufacture or production of missiles or nuclear chemical or biological weapons 9 Government End Users InstallerPro and related documentation are Commercial Items as that term is defined at 48 C F R 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 202 4 as applicable the Commercial Computer Software and Commercial Computer Software Documentation are being
93. y0000 4 8 172 16 0 6 255 255 0 0 172 16 0 5 A5 3 0 Binary Type 2 9600 8N1 2G ast gateway0000 3 9 172 16 0 10 255 255 0 0 172 16 0 9 A5 3 0 Binary Type 2 9600 8N1 Receivers 2G ast clientC20000004 106 2 172 16 128 5 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC2000000F6FE 3 172 16 128 2 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC200000073D3 4 172 16 128 3 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004F95 5 172 16 128 4 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 2G ast clientC20000004191 6 172 16 128 6 255 255 0 0 172 16 128 1 A5 3 0 Binary Type 2 9600 8N1 lf there are a large number of de vices it is possible to hide the en tire set of transmitters or receiv ers by clicking on the button next to the Transmitter or Re ceiver Headings Select the device s to configure Name ast clientC20000004106 ast clientC2000000F6FE ast clientC200000073D3 ast clientC20000004F95 ast clientC20000004191 Port IP au P WW PM 172 16 128 5 172 16 128 2 172 16 128 3 172 16 128 4 172 16 128 6 Subnet 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 255 255 0 0 Gateway 172 16 128 1 172 16 128 1 172 16 128 1 172 16 128 1 172 16 128 1 A5 3 0 A5 3 0 A5 3 0 A5 3 0 A5 3 0 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Binary Type 2 Serial Settings 9600 8N1 9600 8N1 9600 8N1 9600 8N1 9600 8N1

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