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MyPBX E1/E1-Plus User Manual

1. Enable Callback No y Callback Settings Member Trunks Available Trunks Selected J a E pstn8 FEO ee ad During Office Hours End Call Extension Extension 500 x Voicemail Voicemail 500 Destination IVR IVR welcome X RingGroup RingGroup NationalSe w Conference Room Conference Room 640 w DISA DISA test Queues Queues test Faxes Faxes 500 a Outbound Routes Route Name toO0CS m Figure F 2 Example 2 Step1 You set the DID number 6001 6099 in this example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 to extension 6001 number 6002 to extension 6002 The destination you set below will be disabled if you set the Extension Page 111 9 Yeastar MyPBX E1 E1 Plus User Manual General Route Name BRI1 DID Number 6001 6099 Extension i Caller ID Nunber Distinctive Ringtone i Enable Callback N Callback Settings Member Trunks Available Trunks Selected 5503301 FXO 5503302 FEO 5503305 FXO pstn8 FXO Figure F 3 Page 112 9 Yeastar MyPBX E1 E1 Plus User Manual APPENDIX G How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing
2. 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP 601 FXS 602 FXS I Wi e E Member Trunks Available Trunks Selected pstn7 FXO pstn8 FXO GSM3 GSM BriTrunk11 BRI BriTrunk12 BRI ioe v Save Cancel Figure 3 14 Note the maximum amount of outbound route is 64 3 3 3 2 Delete Outbound Route Click Delete on selected trunk to delete it 3 3 4 Auto Provision The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process Note Auto Provision functions fully test with Yealink IP Phones and snom phones model snom 300 snom 320 snom 360 snom 370 3 3 4 1 New Phone Page 34 6 4 Yeastar MyPBX E1 E1 Plus User Manual Add New Phone have two modes Add New phone in webpage and Upload the IP Phone s configure file 1 Add new phone via webpage Click Create New Phone and fill in the corresponding information in the popup window 1 General Manufacturer You can choose the Manufacturer Yealink or snom MAC Put IP Phone s MAC address here Name Put the name of this Phone here Phone Type Choose the model of your phone Only for snom phone Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call Key as Send Line Extension Selected the extension number for IP Phone Label It is shown on the LCD for users to ident
3. 3 5 13 Music on Hold Prompts The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file Note The sound file format should be as follows GSM 6 10 8 000kHz Mono 1kb sec The file size must not be greater than 1 8MB Upload Music On Hold Prompt WAY format GSM 6 10 8kHz Mono 1Kb sThe file size must not be greater than 1 8MB Choose file ta upload PIW Upload Cancel Figure 3 42 3 6 Network Settings 3 6 1 LAN Settings DHCP If this option is set MyPBX will use DHCP to get an available IP address from Page 72 6 4 Yeastar MyPBX E1 E1 Plus User Manual your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Set the host name for MyPBX IP Address Set the IP Address for MyPBX Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Address for MyPBX Subnet Mask2 Set the second subnet mask for MyPBX Page 73 0 4 Yeastar MyPBX E1 E1 Plus User Manual a MyPBX Embedd
4. 640 Mi DISA y Queues Faxes 500 Route Name pstnout Page 98 6 4 Yeastar MyPBX E1 E1 Plus User Manual APPENDIX A FAQ Q1 How to Register SIP device Al 1 Register SIP soft phone Download the x lite softphone from counterpath website http www counterpath com After install the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Name 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press the OK key on T28 to get the IP of T28 c Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How do I reset MyPBX back to the factory default settings A2 To perform a reset please follow steps below Step 1 Hold down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking MyPBX will be set back to factory defaults Step 3
5. 9 Yeastar MyPBX E1 E1 Plus User Manual 4 SIP Defense Port The port used for SIP protocol Protocol Choose the protocol need to be protect etc UDP SIP Packets The SIP packets allowed in specific time interval Time Interval The time interval to receive SIP packets For example SIP packets 90 time interval 60 means 90 SIP packets are allowed in 60 seconds New SIP defense rule Port Protocol UDP Mi SIP packets 0 Time interval 0 seconds yV Save 3 Cancel Figure 3 46 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 3 6 4 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network Page 77 0 9 Yeastar MyPBX E1 E1 Plus User Manual A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Eek File Edit View Favorites Tools Help ay Q WAG JO Search Fe Favorites 2 B B dress g 5 http 192 1
6. X Cancel Figure 3 19 2 Upload Prompt The administrator can also upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Upload Music On Hold Prompt x WAY format GSM 6 10 8kHz Mono 1kKhb sThe file size must not be greater than 1 8MB Choose file to upload BOT Upload Figure 3 20 Note the maximum amount of custom prompt is 16 3 4 4 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported Page 45 9 Yeastar MyPBX E1 E1 Plus User Manual MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Baa x A GQ Po sear Favorites a a 7 in 4 2 amp Address http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Manage Ring Groups Status Monitor Line Status New Ring Group Manage Ring Groups Basic Number Members Extensions ringgroup_default 00 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 S N Egit Delete Trunks Outbound Routes Auto Provision Inbound Call Control WR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings a Options Business Hour
7. Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 23 3 4 5 1 Create Inbound Route Click New Inbound Route to enter to the Manage Inbound Routes page 1 General Route Name A name for this inbound route Ex pstncallin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The V will match none remaining digits and causes the matching process to Page 48 9 Yeastar MyPBX E1 E1 Plus User Manual complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number For more information ple
8. 3 5 12 Speed Dial Settings 1 Options The prefix of speed dial The prefix should be dialed before the speed dial number Default is 99 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call e g The source number is 123 The destination number is 5503305 The prefix number is 99 You can use an extension with any type to dial 99123 then it will call to number 5503305 Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Page 71 9 Yeastar MyPBX E1 E1 Plus User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edt View Favorites Tools Help Q o x a EA JO search J Favorites O 2 B Address http 192 168 5 186 cai WebCGI 1000 r MyPBX Embedded Hybrid IP PBX for Small Businesses gt Speed Dial Settings Status Monitor Line Status Speed Dial Settings New Speed Dial Basic 4 EREE Source Number Destination Number Trunks 123 5503305 Delete Outbound Routes pub eon ies eS The prefix of speed dial 99 Inbound Call Control WR v Save X Cancel Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 41 Note the maximum amount of speed dial is 128
9. G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license 4 QOS QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value Page 61 0 9 Yeastar MyPBX E1 E1 Plus User Manual A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Q WAG JO Search spe Favorites 2 B B http 192 168 5 186 cgiWebCGI 1000 M PRY y rDpA Embedded Hybrid IP PBX for Small Businesses gt SIP Session Initiation Protocol Configuration Status Monitor Line Status Basic UDP Extensions Por Trunks 5060 Outbound Routes F Enable TCP a 5 Auto Provision Inbound Call Control IVR Queues Custom Prompts RTP Port End Ring Groups DTMF Made Inbound Routes Blacklist Max Regis
10. To access the configuration page navigate to 192 168 5 150 using a web browser Make sure that you are on the 192 168 5 0 subnet before doing this Step 4 Login to the device with the username admin and the password password in order to begin reconfiguring the device Page 99 o 4 Yeastar APPENDIX B How to Configure MyPBX E1 E1 Plus User Manual Autobackup Before Autobackup can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 i share Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the status txt file share Properties General Sharing Customize Local sharing and security To make this folder and its subfolders private so that only you have access select the following check box this folder private Network sharing and security z To share this folder with both network users and other users of this computer select the first check box below and type a share name Share this folder on the network Share name share Allow network users to change my files Learn more about sharing and security i Windows Firewall is configured to allow this folder to
11. 1 Primary DNS 192 168 5 1 Figure 3 59 Page 88 0 4 Yeastar MyPBX E1 E1 Plus User Manual 4 Access MRI MRI MyPBX Recording Interface Users may access MRI by logging into the MRI web interface with their username extension number and voicemail password 4 1 Allow users to access MRI The extension s User Web Interface option must be checked before the associated user can log into MRI Edit Extension 501 General Type Extension Password pincodedO1 Name 501 Caller ID 501 Voicemail V Enable Voicemail Voicemail Access PIN 8 501 Mail Setting Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings For VYoicemail in the voicemail Settings have been properly configured before using this feature VoIP Settings NAT T DTMF Mode RFc2833 Enable SRTP I IP Restriction I Enable IP Restriction Permitted IP address Subnet mask 1 Permitted IP address Subnet mask 2 Permitted IP address Subnet mask 3 Permitted IP address Subnet mask 4 Group Pickup Group i Follow me T Al jae es Voicemail Follow me V No answer Transfer to C Number V When Busy Other Options M Call Waiting V User Web Interface Ring Out 30 4f Save 3 Cancel Figure 4 1 Page 89 9 Yeastar MyPBX E1 E1 Plus User Manual 4 2 User login Users can access the MRI web interface by navigating
12. 3 6 2 WAN Setting S urinoni a a E vetausenatemmenntiaes 74 3 6 3 FireWa ilninn e ne aE a EREE clas whoa E EEEE a 75 36 A DHCP SOnv Gl rsio ariiraa eat a EA E AE EAE EEA EREA Si 77 3 6 5 VLAN Setting Sirsssiei innii ravin naa a a i aa 78 3 6 6 VPN SettlingS coression e a a EE NS 80 3 6 7 DDNS SettiNg Sipsnpnr er oer aa vetted AE EA EE N T E E 80 3 7 System Setting Sisera ee aa e a alee anne EE E E E EE 82 3 721 External Stora g wi cccisccivetiny ini niva i e i i biw aN 82 3 7 2 Password SettiNg Sesope i u a a bab a a tates 82 3J Sytem Prompts vccrccetavnhatwhiearaeh ambien mbetnheenaewhaehembernaene 83 3 7 4 Date and TIME scitdestaesscsseaesvevaenebtasssacsctaaeacdiaracaesetv ENEE sbasaeneaeaaasneds 84 3 7 5 Backup and REStOFe ieee cee Ene 84 3 7 6 Reset and REDOOtiiic divine der dhiecavicnnrenn eerie iene okuaee a 85 3 7 7 Firmware Update wiiucccrsenceecsedeive esi ei mvteevieeeaaevie veweeemnereis 85 3 0 REPOS cciteccnccatecansecees casiwdeceasevdec nies edness eveetensiwdiw resis tense cdeteas tates 86 3 8 1 Call LOGS iv cseciniesvuvedimeeiudauei daca dandeas dein dueaTomeun deeds ana Sumeeaedeiwacdea dens 86 3 8 2 SYSUCMT LOJ Sri iene cies e etaairer ebieads a aE N a E N 86 3 8 3 System NfO cruinniu anene n A vie O a 87 4 AcCeSS MRI orersrersrersrorirertredSrodtrod TKI A NAARTOE RANAN TAART E ARISAN EARNERS 89 4 1 Allow users to access MRI ss ccitinecnas cece inna aE ANEA 89 4 DM SCR IOGUIN deneas cents cates A dei me veninen wardens nete
13. 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 679 Queue Extensions The default value is 680 to 689 General Preferences Ring Tineout 30 s MAX Call Duration 6000 s Maximum Concurrent Calls Music On Hold ceimriver w Tone Region United States North America 2 HTTP Bind Port 80 FXO Mode Fcc X Follow Me Prompt Yes User Extensions 500 to 616 Ring Group Extensions 620 to 629 Paging Group Extensions 630 to 639 Conference Extensions 640 to 659 IVR Extensions 660 to 679 Queue Extensions 680 to 689 wv Save IE Cancel Figure 3 27 3 5 2 Business Hours 1 General Enable or Disable Business Hours 2 Others Enable Office Closed Timing By dialing 89 89 is default setting on an extension will force the office time closed for the device whatever the general setting is Disable Office closed timing By dialing 089 089 is default setting on an extension will disable the Office Page 54 9 Yeastar MyPBX E1 E1 Plus User Manual Closed Timing 3 Define Office Hours You can setup the business hours here a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Q sak x x a JO search Sie Favorte
14. 6 9 Yeastar MyPBX E1 E1 Plus User Manual New Queues Queue Name Queue Number Queue Password Queue Agent Timeout 30 Queue Max Wait Time 1800 Queue Ring StrategyO ringall Available Agents Selected 500 SIP 501 SIP Caller Position Announcements Announce Position Yes Announce Hold Time Yes Frequency 30 seconds v Periodic Announcements Prompt Q Custom Prompts Frequency 30 Events Key Action End Ca Destination Failover Destination Action End Call Destination Others Music On Hold calmriver Y Music On Hold Prompts Leave When Empty Yes W Join Empty No 5 Agent Announcement Join Announcement Rety 30 Wrap up time 30 4f Save 9 Cancel Figure 3 18 Page 44 4 Yeastar MyPBX E1 E1 Plus User Manual 3 4 3 Custom Prompts 1 Record new Prompt The administrator can use this screen to record custom prompts by doing the following 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording Record New Prompt File Name welcome Dial extension 500 to record a new voice prompt Record
15. A VOIP extension is an SIP IAX Account that allows an IP Phone or an IP Soft Phone client to register on MyPBX 1 Add VOIP Extension Go to Extensions gt VOIP Extensions gt Create New Extension 1 General Type Extension type SIP IAX or SIP IAX Page 15 6 4 Yeastar MyPBX E1 E1 Plus User Manual SIP Identifies whether the extension sends and receives calls using the VoIP protocol SIP IAX Identifies whether the extension sends and receives calls using the VoIP protocol IAX Extension The numbered extension i e 1234 that will be associated with this particular User Phone Password The password for this extension Ex 12t3f6 Name A character based name for this user EX Bob Jones Caller ID The Caller ID will be used when this user calls another internal extension SIP Transport This will be the transport method used by the Extension The options are UDP default or TCP or TLS 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN The voicemail Password for this extension i e 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP S
16. Delete Outbound Routes Au Provision eee ee ee Access Code gq Inbound Call Control WR Queues E ARE w Save Cancel Ring Groups Inbound Routes Blacklist Prompt For Entry pinuser entry x Prompt For Entry Failure pinuser error x Internal Settings a Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 38 Note the maximum amount of PIN user is 16 3 5 11 Callback Settings MyPBX allows caller A to dial an inbound route number and after hearing the ring A can hang up the call or wait for MyPBX to cut off the call then MyPBX will call A with this number When A pick up the call A can dial the number he wants to call MyPBX will call the number with its outbound route Allow All If you want to apply Callback function to all incoming numbers please tick Allow All Page 70 6 9 Yeastar MyPBX E1 E1 Plus User Manual Follow the step to use this function Step 1 Enable Callback Inbound Routes Choose Yes on Enable Callback to enable this function Refer to chapter 3 4 5 1 create New Inbound Route General Route Name DID Number Extension Caller ID Number Distinctive Ringtone Enable Callback Yes Callback Settings Figure 3 39 Step 2 Configure the Callback number Callback Settings New Callback New Callback X Callback Number v Save Figure 3 40
17. External Host Leave this blank if no domain has been configured External Refresh Interval Leave this blank Local Network Identification Leave this blank NAT mode Yes Allow RTP Reinvite No Page 103 o 4 Yeastar MyPBX E1 E1 Plus User Manual APPENDIX D How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router IKSYS of Cisco Systems Inc Setup intenet Setup Internet Connection Type Optional Settings required by some ISPs Network Setup Router IP Network Address Server Settings DHCP Setup Basic Setup Security Applications amp Gaming Obtain an IP automatically x Host Name Domain Name MTU Local IP Address Subnet Mask Local DHCP Server Start IP Address Number of Address DHCP Address Range Client Lease Time Static DNS 1 Static DNS 2 Static DNS 3 WINS Enable Disable size 192 168 1 192 168 1 100 to 192 168 1 149 minutes 0 means one day Save Settings Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System Settings gt DHCP Server gt Enable DHCP Server Administration Firmware Version 1 04 06 Etherfast Cable DSL Router BEFSR41 Status Basic Setup The Basic Setup screen is where basic configuration is
18. Input the Net Disk properties Inbound Call Control NR Queues Custom Prompts Net Disk Access User Name Ring Groups Inbound Routes Blacklist Move files created before 5 days ago Net Disk Host IP Net Disk Share Name Net Disk Access Password Internal Settings Save Cancel arene wv save 3 Cancel Business Hours Step 3 Save Net Disk settings posite ode Step 4 Make sure the settings are successfully completed SIP Settings IAX Settings Voicemail Settings Internet Figure 3 50 3 7 2 Password Settings The default password is password To change the password enter the new password and click update The system will then prompt you re login using your new password Page 82 9 Yeastar MyPBX E1 E1 Plus User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit Yiew Favorites Tools Help EL z gt x a EA JO search She Favorites O ee amp SB Address http f 192 168 5 186 egi WebCGI71000 MyPBX Embedded Hybrid IP PBX for Small Businesses gt Change Password Status Monitor Line Status Basic Extensions Trunks Change Password Enter New Password Retype New Password Outbound Routes Auto Provision Inbound Call Control 4 WR Queues Custorn Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings
19. User Manual 5 Use MyPBX Normal 5 1 Make outbound call To make an outbound call we need to add trunk first There are four types of VoIP Trunk Analog Trunk FXO ports of MyPBX connected to a local PSTN Digits Trunk BRI ports of MyPBX connected to E1 T1 J1 VoIP Trunk Connected to remote VOIP service server Service Provider Connected to service provider server What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and other analog devices to your PBX FXO Foreign exchange Office is an interface that connects to a phone line to supply your PBX with access to a public telephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines Page 93 0 4 Yeastar MyPBX E1 E1 Plus User Manual 5 1 1 Sample Routing via PSTN Trunk Let s route all inside extensions through an analog trunk by dialing 9 In Outbound Routes add a new outbound route as below Edit Outbound Route Route Name Dial Pattem 9 Strip 1 digits from front Prepend these digits before dialing Password Member Extensions Available Extensions Selected 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP 601 FXS 602 FXS Be Member Tru
20. Voicemail Settings y Save Figure 3 51 3 7 3 System Prompts MyPBX have prompts of many languages You can download the appropriate language you Note need Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Embedded Hybrid IP PBX for Small Businesses Arghy Cheances gt System Prompts Settings Status Monitor Line Status Basic Extensions Trunks Outbound Routes Auto Provision Inbound Call Contre IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist a Internal Settings Options Business Hours System Prompts Download m Prompts Download Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Local Prompts English Download Mode Auto Detection Prompts English Download Figure 3 52 Page 83 9 Yeastar MyPBX E1 E1 Plus User Manual 3 7 4 Date and Time Set the date and time for MyPBX a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q pax i x a JO search She Favorites B amp E Address http 192 168 5 186 cai WebCGI 1000 MyPBX Embedded Hybrid IP PBX for Small Businesses gt Date amp Time amp
21. YP PP PPP ADAP AMM MMMM MoM MMMM MMM MMM MMM MMMM MMMM MMMM MMMM MMOMMMMMMMI YO O Figure E 2 Step3 Finish Page 108 lt Q Yeastar MyPBX E1 E1 Plus User Manual APPENDIX F How to Use DID Direct inward dialing DID also called direct dial in DDI in Europe and Oceania is a feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DID Number Extension Destination create New Inbound Route X General Route Name 00 DID Number Extension o Caller ID Nunber Distinctive Ringtone S Enable Callback No y Callback Settings Member Trunks vailable Trunks Selected 5503303 Fx 7 gt 5503302 FXO Fane FXO pstn7 FEO pstns FXO te Figure F 1 DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following
22. a static or fixed IP address from your ISP perform these steps Step1 Select Static IP Address as the WAN Connection Type Step2 Enter the IP Address Step3 Enter the Subnet Mask Step4 Enter the Gateway Address Step5 Enter the Primary DNS and Secondary DNS Step6 Click the Save button to save the settings Step7 Reboot the device Page 74 6 4 Yeastar MyPBX E1 E1 Plus User Manual Step8 Check the WAN s Status System Info gt WAN gt Status PPPoE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet perform these steps Step1 Select PPPoE as the WAN Connection Type Step2 Enter the User Name Step3 Enter the Password Step4 Click the Save button to save the settings Step5 Reboot the device Step6 Check the WAN s Status System Info gt WAN gt Status 3 6 3 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria 1 Enable Firewall Enable the firewall to protect the device 2 Common Rules Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interf
23. d x a CA JO search Sie Favorites Kg B amp E Address E http 192 168 5 186 cqi WebCGI 1000 MyPBX Embedded Hybrid IP PBX for Small Businesses gt Line Status Status Monitor Line Status Extensions Basic D Free P Busy D Unavailable DP rinsing Trunks 500 501 502 503 504 Outbound Routes lt SIP e SIP a SIP SIP a SIP Auto Provision 505 601 602 a SIP z FXS D FXS A Inbound Call Control 3 IVR Queues Custom Prompts Signal Trunk Name Type User Name Port Hostname IP Ring Groups Registered 192 168 5 190 Inbound Routes OK 2 ms 192 168 5 189 Blacklist Disconnected Port 3 Disconnected Port 4 Trunks Internal Settings Options Business Hours Feature Codes E1 a SIP Settings IAX Settings Voicemail Settings Type Alarm Internet Figure 3 2 MyPBX Status Description Extensions 1 Q Extension is unregistered 2 9 Extension is idle 3 F Extension is ringing 4 9 Extension is busy in a call Trunks VOIP Trunk Status Unregistered Trunk registration failed Registered Succeed registration trunk is ready for use Page 10 So 9 Yeastar MyPBX E1 E1 Plus User Manual Request Send Registering Waiting Waiting for authentication FXO Trunk Status Idle The port is idle Busy The port is in use The port hasn t connected the PSTN line More detail message please refer to the LED identifying of front panel E1 Trun
24. dialing 1 during a call 1 is default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is default setting Voicemail main menu Users can go to the main menu by dialing 02 02 is default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is default Page 55 6 4 Yeastar MyPBX E1 E1 Plus User Manual setting Blind Transfer Users may blind transfer an incoming call by dialing 03 on their phone 03 is default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is default setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 extension number on their phone 04 is default setting Intercom Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 2 Call Park Preferences Call Parking User may park an incoming call on his own telephone by pressing 6 6 is default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extension Number of seconds a call can be parked before it is recalled Defines the number of seconds that a call can be parked before it is r
25. do I configure distinctive ring tones Please see APPENDIX E 2 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 3 During Office Hours You can choose how to route incoming calls during office hours Page 49 4 Yeastar MyPBX E1 E1 Plus User Manual Enable Callback You can enable the callback function of this inbound route If you want to configure the callback function please refer to chapter 3 5 11 End Calls Route the incoming calls to end calls System will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Faxes Route the incoming T 38 faxes to a specific extension s mail address Outbound Routes Route the incoming calls to a specific outbound route Note This function can only be used after the configuration of SIP Trunk in Service Provider It is mainly used for the connection of two branches For example Company A locates headquarters in the USA with a branch B in China A
26. new voicemail box password Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature Enable Voicemail Check this box if the user should have a voicemail account Enable Send Voicemail Once enabled the voicemail or Faxex will be sent to email as an attachment Page 91 6 9 Yeastar MyPBX E1 E1 Plus User Manual MyPBX Embedded Hybrid IP PBX for Small Businesses gt Voicemail Settings Voicemail Voicemail Settings Call Recordings Voicemail Settings Settings Voicemail Password eee Enter again to confirm eee Email Address Enable Voicemail Enable Send Voicemail M v Save Cancel Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 5 4 6 Settings You can do some basic setting here Such as call forwarding DND Mobile Extension Number MyPBX Embedded Hybrid IP PBX for Small Businesses f Logout Logout gt Settings Volema ttn SCS Call Recordings Voicemail Settings Setting F Always ee Voicemail Follow Me M No Answer Transfer To Clie M When Busy oe F Call Waiting r DND Ring f z Out 30 Mobile Extension Number v Save Cancel Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 6 Page 92 0 4 Yeastar MyPBX E1 E1 Plus
27. successfully configured Autobackup on the MyPBX unit 26w Ax KFO RRD SEO KEA TAG EAD Q7 O B Orr xxr E Hadik W E E share i B aa PPAR PP IES i G3 auto backup c METR gt PT EE E e E EHR HERE lt gt FHR E D Biris D Hzr 3 REA a rE Figure B 3 Autobackup setting succeed Page 101 0 4 Yeastar MyPBX E1 E1 Plus User Manual APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060 default SIP port and port 10001 10200 default RTP port range as UDP ports Next go to the MyPBX web interface and configure the SIP settings according to Figure C 1 External IP Address your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite Yes NAT Note Configuration of this section is only required when using remote extensions Enable STUN D STUN Address STUN Port External IP Address External Host yeastar 3322 0rg External Refresh Interval 20 Local Network Identification 192 168 5
28. the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstn1 or pstn2 to call out MyPBX Embedded Hybrid IP PBX for Small Businesses gt Manage Trunks Status Monitor 2 Trunk List Line Status gt Analog Trunk Trunk Hame Port Hostname IP I 3 Extensions Trunks Outbound Routes pstnl uf pstn2 2 Auto Provision pstn3 3 pstnd 4 Ni Edit Inbound Call ContrdL Figure G 1 2 Configure the IP Phone Memory Key gt gt DSS Key1_BLF pstni Line 1 lt pstn1 DSS Key2 BLF pstn2 Line 1 x pstn2 Figure G 2 Test When you press DSS Key 1 2 the phone will connect to pstni pstn2 line If pstni pstn2 is not busy you will hear the dial tone You can dial the number you want and use this line to call out then lt Finish gt Page 113
29. this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 3 DOD Setting Global DOD Global direct outward dialing number Page 23 9 Yeastar MyPBX E1 E1 Plus User Manual DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Edit Digital Trunk Signaling PR CPE Mode Type 1 Switch Type national PRI Dialplan unknown Reset Interval 3600 s PRI Local Dialplan unknown Overlap Dial no PRI Indication inbang Enable Facility Nsf none Echo Cancellation Echo Training 16ms CRC Codec Defautt CallerlD Prefix International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix DOD Setting Global DOD Associated Extension Add DOD y Save X Cancel Figure 3 8 3 3 2 2 Analog Trunk FXO 1 Edit Analog Trunk FXO On the analog Trunk administration page click Edit on the selected trunk and modify its properties in the popup window 1 General Trunk Name Page 24 6 4 Yeastar MyPBX E1 E1 Plus User M
30. to the MyPBX IP address using a web browser If you are unsure of this address please contact your network administrator T http 192 168 5 186 Microsoft Internet Explorer ESE Eile Edit View Favorites Tools Help O x A GB LL search graos A Le Ea ess http 192 168 5 186 MyPBX Embedded Hybrid IP PBX for Small Businesses gt MyPBX Configuration Panel P oe Yeastar User Login User Name 501 Password eee Language Engish Internet Figure 4 2 4 3 Voicemail Users can check delete move and download voicemail files here MyPBX Embedded Hybrid IP PBX for Small Businesses gt Voicemail Voicemail Folder New 7 Call Recordings Viewing 1 1 X Delete Move to Folder New gt Voicemail Settings Settings x Caller ID Date Duration Options Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 3 Page 90 9 Yeastar MyPBX E1 E1 Plus User Manual 4 4 Record Users can play delete and download recorded files here lt tec hol EN Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Call Recordings Voicemail X Delete Call Recordings Voicemail Settings x Caller ID Time Duration Options Settings Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 4 4 5 Voicemail Settings Voicemail password new voicemail box password Enter again to confirm confirm
31. 0 255 25 NAT Mode yes v Allow RTP Reinvite yes v Figure C 1 Assuming that your router s host address is yeastar 3322 org your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure C 2 Page 102 9 Yeastar MyPBX E1 E1 Plus User Manual DHCP No w Enable SSH Yes Port 8022 Hostname MyPBX IP Address 192 168 5 186 Subnet Mask 255 255 255 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 Figure C 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 DHCP No Enable SSH Yes Port 8022 Hostname MyPBX IP Address 221 245 225 117 Subnet Mask 255 255 255 0 Gateway 221 245 25 1 Primary DNS 202 101 103 54 Secondary DNS 202 101 103 55 Figure C 3 Next you should configure the NAT settings according to Figure C 4 Note Configuration of this section is only required when you use remote extensions Enable STUN M STUN Address STUN Port Extemal IP Address 221 245 25 117 External Host External Refresh Interval Local Network Identification NAT Mode yes Allow RTP Reinvite nov Figure C 4 External IP Address The public IP address of MyPBX
32. 68 5 186 cgiWebCGI7 1000 MvPBX VISA Embedded Hybrid IP PBX for Small Businesses gt DHCP Server DHCP Server DHCP is not running Status Monitor Line Status Basic Extensions Trunks I Enable Outbound Routes Routers 192 168 5 1 Auto Provision Subnet Mask 255 255 255 0 Inbound Call Control Primary DNS 192 168 5 1 IVR Queues Custom Prompts Allow IP Address From 192 168 5 2 Ring Groups To 192 168 5 254 Inbound Routes Blacklist vf Save Cancel Internal Settings a Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Secondary DNS Internet Figure 3 47 3 6 5 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations 1 VLAN Over Lan NO 1 Click the NO 1 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan NO 2 Click the NO 2 you can edit the first VLAN over Lan Page 78 6 4 Yeastar MyPBX E1 E1 Plus User Manual VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Addre
33. BX for Small Businesses Microsoft Internet Explorer BAE File Edit Yiew Favorites Tools Help Q x z Q x a pe Search she Favorites E5 2 SB E ddress http 192 168 5 186 cqiWebCGI 1000 Embedded Hybrid IP PBX for Small Businesses f Logout Logout gt Manage IVR Status Monitor a Line Status Create New IVR IVR Name Number Allow Dialing of Other Extensions Extensions welcome 660 Yes N Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control NR Queues Custom Prompts Ring Groups Inbound Routes Blacklist A Internal Settings us Options Business Hours Feature Codes SIP Settings IAX Settings Internet Figure 3 16 3 4 1 1 Create IVR Click Create New IVR 1 General Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Wait for the user to enter a new extension for a specified number of seconds Allow Dialing of Other Extensions Allow the caller to dial other extensions other than the ones explicitly defined Page 39 o 4 Yeastar 2 Key Press Events MyPBX E1 E1 Plus User Manual A list of actions that can be performed depending on the digit dialed by the user Time Out Defines
34. Destination 2 reaction A 3 ection atn x Timeout Connect to Extension x User Extension 500 x Invalid Connect to Extension x User Extension 500 y Save X Cancel Figure 5 4 2 Add Inbound Routes As we can see from the Inbound Route of allin all incoming calls will be sent to the IVR Page 97 9 Yeastar MyPBX E1 E1 Plus User Manual create New Inbound Route General Route Name DID Number Extension Caller ID Number Distinctive Ringtone 0 Member Trunks Available Trunks pstn3 FXO pstn4 FXO DigitaTrunk1 E1 190 SIP voipprovider SIP 189 SPS During Office Hours End Call Extension Extension 500 Destination Outside Office Hours Destination Voicemail IVR olie iie iie RingGroup Conference Room DISA A A Queues 9 Faxes Outbound Routes 9 End Call Extension Voicemail IVR olf ie iie fie RingGroup Conference Room DISA Queues Faxes Outbound Routes e e i e e e 4f Save X Cancel Figure 5 5 Voicemail 500 VR welcome RingGroup ringgroup_defi V Conference Room 640 D DISA Queues Faxes 500 M Route Name pstnout 4 Extension 500 Voicemail 500 VR welcome Ms RingGroup ringgroup_defi W Conference Room
35. E1 E1 Plus User Manual Version 3 13 0 99 Yeastar Technology Co Ltd 6 9 Yeastar MyPBX E1 E1 Plus User Manual Table of Contents 1 TREFOGUGHO Ni sisi oie eesces oaae bee edoeeteesd A E e E E neuen 2d 4 1 1 Feature S sacs iartecease se ia e emaciace wate ata E E E ein gle ome ae aT ere one 4 1 2 Hardware Specifications ccccccce ent 5 1 2 1 Exterior Appearance isrsisisiriniseriviniviviniwi triv n enn 5 2 SYStEM SETUD eae aE EE EEE ER ERE ERN whee ta ROERE VENRE 7 2 1 Connection DraWiNG 3 ris pencscieccee ons cgeseient ces ecs seeeseest nents exseeaaneereeee ered ceased 7 2 2 Connecting Ethernet LINE iccciccunter vicars tieeni e a 7 2 3 SUPDPIVING POWGEF wisessscsieerteivecdtenrawds onia E a E a i 7 3 Managing MYPBX ssrcoivsvirinori sirinov inna n deve a aoina Aa merece ier NAN 9 3 1 Administrator LogiMisirirpi niaren o Eae E E EEEE ONEA 9 3 2 Status MONO seescessas ins rinine eN deus esis de Ved ven dees ds dade eed vaa dees isis ie eed ANIRAI 10 S225 EINE SCALUS tier ove curs n prerarse niente eyicunsenrermied O SS 10 3 3 BASIC vieiieniesiivcs E E EE couu eed cataiow en cotanileakaie es E cabeea ga cananients 11 3 5 1 EXTENSION ar an E E E E E N E eines 11 313 2 TONK enose a E E a SE E E a 20 3 3 3 Outbound ROULES oo Enna 31 3 34 AUEO PROVISION 232 cers hi0h ode Rude Sede Rees hake a ete ees weds Bas Bes Beek hod Bah aad amp 34 3 4 Inbound Call Control sisescccncsccissiececevese eer veacsnsevhsveacwiaseensweecwnase
36. Extensions pstnout W Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control NR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Done Internet Figure 3 13 3 3 3 1 New Outbound Route Click New Outbound Route and fill in the corresponding information in the popup window 1 General Route Name Name of this Outbound Route Ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Page 32 4 Yeastar MyPBX E1 E1 Plus User Manual Strip digits from front Allows t
37. Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Allowed Codecs W u law M a law M GSM SPEEX 6726 l ADPCM l 6729A l H261 l H263 M H263P M H264 Internet Figure 3 31 3 5 6 Voicemail Settings 1 General Voicemail Settings Page 63 6 4 Yeastar MyPBX E1 E1 Plus User Manual Max Messages per Folder Sets the maximum number of messages that can be stored in a single voicemail box Max Message Time Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Operator Breakout from Voicemail If this option is set the caller can jump out of the voicemail and go to the destination you set by dialing 0 Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing Announce Message Arrival Time If this option is set the arrival time of the message will be played back before the voicemail message begins playing Allow Users to Revi
38. Microsoft Internet Explorer DEK File Edit View Favorites Tools Help EJ Qa A seach feros O Q 2 B Address http 192 168 5 186 cgi WebCGI 1000 MyPBX Embedded Hybrid IP PBX for Small Businesses gt Auto Provision Status Monitor Line Status Auto Provision Phone Basic J z Create New Phone Extensions Trunks MAC Outbound Routes Unload a fle Inbound Call Contri WR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Name Extension gt IP phone Scan Yealink Phone Mac Address List Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Eanferancina Internet K Figure D 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Label Line active for the phone Page 105 6 9 Yeastar MyPBX E1 E1 Plus User Manual Create New Phone General Mac 00156511189E Name Michael Call Waiting Enabled v Key As Send v Line M Linel Extension 500 v Label 500 Line Active M M Line Extension Label Line Active I M Line3 Extension Label Line Active T M Line4 Extension Label Line Active T M Lines Extension Label Line Active I M Line6 Extension Label Line Active I y Save X Cancel Figure D 4 Step4 Turn on t
39. PBX E1 E1 Plus User Manual RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Video Support Support for SIP video or no Default is yes 2 NAT Note Configuration of this section is only required when using remote extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be ass
40. Plus User Manual 1234 New Conference Room Extension PIN 9 wv Save X Cancel Figure 3 35 Note the maximum amount of conference room is 16 3 5 9 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Eee File Edit view Favorites Tools Help QO O x A QD search ferais O 2 Z ES Address http 192 168 5 186 cai WebCGI 1000 EREDI MyP DA Embedded Hybrid IP PBX for Small Businesses Paging Groups Status Monitor Line Status Paging Groups Basle Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer Extensions immediately into speakerphone made Please note that this section is for configuring paging groups If you would like to configure Intercom settings Trunks please open the Other Settings gt Feature Codes screen Outbound Routes Thi
41. SE 17 and Hangup Facility Enable To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting Page 22 6 4 Yeastar MyPBX E1 E1 Plus User Manual Echo Cancellation Echo cancel Obviously this disables or enables echo cancellation it is recommended to not turn this off Echo Training Echo training A common echo symptom is that at the beginning of a conversation there is a good deal of echo and then it fades away as it trains itself CRC CRC Verification Codec Default A Law U Law 2 CallerID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via
42. Status Monitor Line Status Basic Server Time Mon Apr 18 20 59 18 2011 Extensions Trunks Time Zone GMT 08 00 China Philipines Malaysia x Outbound Routes Auto Provision Automatically Synchronize With an Internet Time Server Inbound Call Control NTP Server pool ntp org WR Queues Set Date amp Time Manually Custorn Prompts Ring Groups Inbound Routes 9 am Blacklist Date Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Figure 3 53 3 7 5 Backup and Restore E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Q Wa JO search Fe Favorites 2 2 BS E hetp 192 168 5 186 caiWebCer 1000 Address MyPBX Embedded Hybrid IP PBX for Small Businesses gt Backup Restore Configuration Information Status Monitor Line Status Manage Configuration Backups Basic 5 Create a New Backup Upload a Backup Extensions List Of Previous Configuration Backups pi e a a S a Outbound Routes ue a8 Auto Provision 1 backup_2011mar28_161735__2011mar28 tar Mon Mar 28 16 26 43 2011 Download from Syster Restore Previous Configuration from Backup Inbound Call Control A NR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Setting
43. Tones DialPlan sms 5 NOTE 2 Internal Ringer Text Internal Ringer File Ring2 wav v 3 Internal Ringer Text o Internal Ringer File Ring3 wavy 4 Internal Ringer Text Oooo e Internal Ringer File Ring4 wav Mi 5 Internal Ringer Text Internal Ringer File Ring5 wav Mi 6 Internal Ringer Text SY Internal Ringer File Ring6 way v TA Internal Ringer Text oo Internal Ringer File Ring wav v 8 Internal Ringer Text ia Internal Ringer File Ringa wav 9 Internal Ringer Text Internal Ringer File Ringl wav v 10 Internal Ringer Text Internal Ringer File Ringl wav vi Confirm Cancel Figure E 1 Step2 Configure the Distinctive Ringtone on MyPBX MyPBX web interface Inbound Routes gt Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone Page 107 6 9 Yeastar MyPBX E1 E1 Plus User Manual create New Inbound Route General Route Name DID Number Extension Caller ID Number Distinctive Ringtone Family Member Trunks Available Trunks Selected pstn3 FXO pstn4 FXO DigitalTrunk1 E1 190 SIP voipprovider SIP 189 SPS During Office Hours End Call Extension Extension 500 Voicemail Voicemail 500 Destination IVR IVR welcome v 4 RingGroup RingGroup ringgroup_defi Y Conference Room Conference Room 640 VW DISA DISA Queues Queues
44. Voicemail Settings DISA Conferencing Paging Groups PIN User Settings Speed Dial Settinas CD Internet Figure 3 49 Page 81 6 4 Yeastar MyPBX E1 E1 Plus User Manual 3 7 System Settings 3 7 1 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the configured days will be moved to the Net Disk Auto Backup extends the allocated disk space for backing up critical files When properly configured MyPBX will move all qualified files to a Windows PC every 30 minutes For the voicemail files and recoding files they must be created before Auto Backup has been configured How to configure External Storage please see APPENDIX B How to Configure Autobackup a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q x x a EA JO search sie Favorites O 2 S Address http 192 168 5 186 cai WebCGI71000 Cy MyPBX Embedded Hybrid IP PBX for Small Businesses gt External Storage Settings Status Monitor Line Status ternal St ge Settings Basic The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the Extensions configured days will be moved to the Net Disk Trunks Outbound Routes Auto Provision rep 1 Cr Di chosen co E Step 2
45. ace for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for IP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 Page 75 6 4 Yeastar MyPBX E1 E1 Plus User Manual MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access New firewall rule x Name Description Protocol TCP Port 0 0 po i MAC Address Action Drop Vv Save x Cancel Figure 3 44 3 Auto Defense Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Port 0 Protocol TCP v Rate Second wv Save 3 Cancel Figure 3 45 Page 76
46. acklist number Enter the number you would like to block Note the maximum amount of blacklist is 128 3 5 Internal Settings 3 5 1 Options 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings Default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of 0 disables the timeout Default value is 6000s Maximum concurrent calls Maximum concurrent calls limits Default value 0 means no limit Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring country to enable the default dial tone busy tone and ring tone for your region Note please reboot the system to take it effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take it effect FXO Mode FXO port s operation mode Enable Follow Me Prompt When set Follow me to Transfer to number on the extension page e g when 500 is busy transfer to 501 while 500 is busy the call will be transferred to 501 If Enable Follow Me Prompt choosing yes there will be prompt before transferring the call Otherwise the call will be transferred directly without any prompt Default Yes 2 Extension Preferences Page 53 6 9 Yeastar MyPBX E1 E1 Plus User Manual User Extensions The default value is
47. an see from the Outbound Route of voipout all phone numbers starting with 0 will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Page 95 9 Yeastar MyPBX E1 E1 Plus User Manual New Outbound Route Route Name voipout Dial Pattem 0 Strip digits from front Prepend these digits before dialing Password Member Extensions Available Extensions Selected 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP 601 FXS 602 FXS Bw ee Member Trunks Available Trunks Selected pstn3 FXO pstn4 FXO DigitalTrunk1 E1 190 SIP voipprovider SIP 189 SPS HOO yf Save Cancel Figure 5 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with 0 will be routed to the SIP Trunk 5 2 Incoming call 5 2 1 Sample Routing to an IVR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit 0 to route the call to extension 500 and digit 1 to route the call to extension 501 Page 96 i 9 Yeastar MyPBX E1 E1 Plus User Manual 1 Add IVR To add a new IVR go to IVR gt Create New IVR Edit IVR welcome Number 660 Name welcome Prompt defaut Custom IVR Prompts Play times pa waitExten pa M Allow Dialing Other Extensions keyPress Events Key Action
48. and B both have MyPBX phone systems Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration 4 Outside Office Hours You can choose how to route incoming calls outside office hours Page 50 9 Yeastar MyPBX E1 E1 Plus User Manual General Route Name DID Number Extension Caller ID Number Distinctive Ringtone Enable Callback No Callback Settings r Member Trunks Available Trunks Selected r During Office Hours End Call Extension Extension 500 gt C Voicemail Voicemail 500 gt Destination C NR IVR welcome M C RingGroup RingGroup ringgroup_ C Conference Room Conference Room 641 gt C DISA DISA Queues CEE C Faxes Faxes 500 gt 5 Outbound Routes Foute Name patnoat E r Outside Office Hours End Call Extension Extension 500 v C Voicemail Voicemail 500 Destination C NR IVR welcome v C RingGroup RingGroup ringgroup_ gt C Conference Room Conference Room 64i C DISA oisa y C Queues Queues 680 C FaxesO Faxes 500 x 5 Outbound Routes Route Nae pstnoat S y Save X Cancel Figure 3 24 Page 51 9 Yeastar MyPBX E1 E1 Plus User Manual Note the maximum amount of inbound route is 64 3 4 5 2 Delete Routes Select the item you would like to remo
49. ange this part if it is not required Page 26 6 4 Yeastar MyPBX E1 E1 Plus User Manual Domain VoIP provider s server domain name Username Username of SIP account Used for SIP trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account From User All outgoing calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Outbound Proxy Server A proxy that receives requests from a client even though it may not be the server resolved by the Request URI Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Enable SRTP Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID setting in the VOIP trunk screen Please note that not all the service providers support this feature C
50. anual A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex Port 5 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed 2 Busy Detection Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before disconnecting The default is 4 but better results can be achieved if set to 6 or even 8 Remember the higher the number the more time required to release a channel A higher setting lowers the probability that you will encounter random hang ups Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many countries it is 500msec on 500msec off Without Busy Pattern specified MyPBX will accept any regular sound silence pattern that repeats lt Busy Count gt times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnect Frequency Detection Used for Frequency Detection the caller id signal Busy Frequency If the Frequency Detection is enabled you must specify the local frequency 3 Advanced Options Caller ID Start This option allows yo
51. as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXX here Note If you enable callback on Trunk A the mobility extension of this inbound route will be disabled Page 18 2 4 Yeastar MyPBX E1 E1 Plus User Manual Edit Extension 500 X r General Type 5P Extension 500 Password pincode500 Name 500 Caller ID 500 r Voicemail Enable Voicemail Voicemail Access PIN 500 Mail Setting l Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature r Group Pickup Group v r Follow me F Aways amp Voicemail Followme I No answer Transfer to Teka M When Busy tiia r Other Options ing Out T Call Waiting M DND F User Web Interface p M VoIP Settings NAT DTMF Mode RFC2833 v Enable SRTP Transport UDP z r IP Restriction _ Enable IP Restriction Permitted IP address Subnet mask 1 192 168 3 5 255 255 255 255 Permitted IP address Subnet mask 2 192 168 3 5 255 255 255 255 Permitted IP address Subnet mask 3 192 168 3 5 255 255 255 255 Permitted IP address Subnet mask 4 192 168 3 5 255 255 255 255 Mobility Extension _ Enable Mobility Extension Mobility Extension Number 13950174296 v S
52. ase refer to Appendix G How to Use DID Extension Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call How
53. ave X Cancel Figure 3 5 Note the maximum amount of VOIP extensions is 100 Page 19 0 9 Yeastar MyPBX E1 E1 Plus User Manual 2 Add Multiple Extensions Go to Extensions gt VOIP Extensions gt Add Multiple Extensions 1 Choose the number of extensions that you would like to create 2 Choose the type of extension that you would like to create 3 Fill in the starting extension number Add Multiple Extensions Create 5 SIP extensions starting from 506 Tip After pressing the Create Extensions button you may use the Modify Selected Extensions button to modify the properties for these extensions Create Extensions Figure 3 6 2 Edit VOIP Extension Click Edit on VOIP Extension administration page or click Modify Selected Extensions to edit extension 3 3 2 Trunk There are four types of trunks Digital Trunk Analog Trunk FXO VOIP Trunk and Service Provider trunks Page 20 9 Yeastar MyPBX E1 E1 Plus User Manual a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer DER File Edit View Favorites Tools Help Q pax z x a EA JO search Sie Favorites O B s E fl http 192 168 5 186 cgi WebCGI 1000 MyPBX Embedded Hybrid IP PBX for Small Businesses gt Manage Trunks Status Monitor Line Status Trunk List gt Digital Trunk Basic d Mode Type Signaling Echo Cancellation Echo Training Extensions Tr
54. be shared with other computers on the network View your Windows Firewall settings Figure B 1 Set up share Properties Step 3 Configure Autobackup settings on MyPBX to Figure B 2 6 4 Yeastar MyPBX E1 E1 Plus User Manual al St The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the configured days will be moved to the Net Disk Step 1 Create a Net Disk on a chosen computer Step 2 Input the Net Disk properties Net Disk Host IP 192 168 5 222 Net Disk Share Name share Net Disk Access Username Net Disk Access Password Move files created before 1 days ago wv Save Cancel Step 3 Save Net Disk settings Step 4 Make sure the settings are successfully completed Figure B 2 Autobackup Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have
55. correct power is being supplied to the unit Green LED Indicates the MyPBX is fully functional Green LED Indicates stable WAN Port connection Green LED Indicates stable LAN Port connection 6O The port hasn t connected the E1 line 6 68 E1 line has connected PRI is in corresponding or can t communicate Succeed Red LED Indicates presence of an FXO module Green LED Indicates presence of an FXS module LED Blinking Red blinking No connection between FXO port and PSTN LED Alternating Red and Green slow blink FXO port is receiving an incoming call LED Alternating Red and Green fast blink FXO port is in use LED Dual Green and Red blinking FXS port is ringing LED Dual Green and Red fast blinking FXS port is in use 2 Rear View Figure 1 3 MyPBX Rear View Page 6 0 Yeastar MyPBX E1 E1 Plus User Manual 4 2 System set up 2 1 Connection Drawing Normal 2 2 Connecting Ethernet Line MyPBX provides two 10 100M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power MyPBX utilizes the high performance s
56. ct and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID setting in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information Created New VolP trunk Type AX Provider Name Hostname IP 4569 User Name Password Online Number Maximum Channels 1 Caller 1D Figure 3 11 Note the maximum amount of VOIP trunk is 64 Page 29 So 9 Yeastar MyPBX E1 E1 Plus User Manual 3 3 2 4 Service Provider 1 Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields 1 General Type SIP or IAX SIP Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard po
57. d then you call MyPBX with this mobility phone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions Your caller ID will be the number of your extension and use outbound route of MyPBX Mobility Extension Number Don t forget the dial patterns of the outbound route before dialing a mobile extension E g if you want to set 15960XXXXXX as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXX here Note If you enable callback on Trunk A the mobility extension of this inbound route will be disabled Page 14 e 9 Yeastar MyPBX E1 E1 Plus User Manual General Extension 601 Port lt Name 601 Caller ID 601 Voicemail Enable Voicemail Voicemail Access PIN 0 601 r Mail Setting I Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection 1000 ms Group Pickup Group z Follow me F Always Followme V No answer Transfer to When Busy Voicemail C Number m Other Options Ring Out F Call Waiting M DND W User Web Interface oa M Mobility Extension T Enable Mobility Extension Mobility Extension Number v Save Cancel Figure 3 4 3 3 1 2 VOIP Extension
58. eadt E E 90 De USE MY PBX verien a ai vais Vaan nes ean ean ctu as E E dane E E N 93 5 1 Make outbound Calis csiisstdivensiacabectiinssaacdtdaasee deat deasiedsacasiaiacaesansaeees 93 5 1 1 Sample Routing via PSTN Trunk eececeee eee e eee eee eats teens eens eaeees 94 5 1 2 Sample Routing via VOIP Trunk ceceeeeeee eee ee ee eee ee ee eee teens tees enna 95 5 2 INCOMING Call sictencssncteaeeteieatti eae tevtees eee ects 96 5 2 1 Sample Routing to an IVR ccc eee ee eee e eee eee eee eee eae e eens eae ee eae 96 APPENDEX A FAQ waciacsoticata n ee ie lanh astern hathear debian a e aat s 99 APPENDIX B How to Configure AUtOD CKUDP eceeeee eens eee ee nett eee e neta tees 100 APPENDIX C How to Configure NAT Setting cceeeeeee eee ee teens eens ea eeeeaeae es 102 APPENDIX D How to Use Auto ProViSiONn vo ceccetee etter eee eee eee kari RENANE RENE RENAA 104 APPENDIX E How do I configure distinctive ring toneS cceeeeeeeeeeee teens 107 APPENDIX F How to Use DID eececeee eect eee eee eee EANAN NAAA NAE E PANANNAN INNANEN 109 APPENDIX G How to Use BLF Key to Choose the PSTN line eeseeeeeeeee es 113 Page 3 amp o Yeastar a 1 Introduction MyPBX E1 E1 Plus User Manual MyPBX IP PBX for Small Businesses Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations 2 100 users per site MyPBX also o
59. ecalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forward defaults by calling 70 on their phone 70 is default setting Note When reset to defaults The call forwarding settings will be configured as follows Always forward Disabled Busy forward to Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Page 56 6 4 Yeastar MyPBX E1 E1 Plus User Manual Enable Forward All Calls Users may enable always forward by calling 71 on their phone 71 is default setting Disable Forward All Calls Users may disable always forward by calling 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is default setting Disable Forward No Answer Users may disable no answer forward by calling 073 on their phone 072 is default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all calls to Note Users may activate Forward to number by dialing 74 phone number e g by dialing 74501 all calls will be for
60. ed Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q sak amp x a CA JO search she Favorites A amp Address http 192 168 5 186 cai WebCGI 1000 vy MyPBX Embedded Hybrid IP PBX for Small Businesses gt LAN Settings Status Monitor Line Status LAN Settings Basic DHCP No Extensions Trunks Outbound Routes Hostname MyPBX Auto Provision IP Address 192 169 5 186 Inbound Call Control Subnet Mask 255 255 255 0 WR Queues Custom Prompts Primary DNS 192 168 5 1 Ring Groups Secondary DNS Inbound Routes Blacklist Enable SSH Yes Port 8022 Gateway 192 168 5 1 IP Address2 Subnet Mask2 Internal Settings Options v Save Cancel Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 43 3 6 2 WAN Settings Note Only have WAN port s hardware version support this functions It support three connection types DHCP obtain an IP automatically PPPoE Static IP Address DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot the device Step4 Check the WAN s Status System Info gt WAN gt Status Static IP Address If your ISP says that you are connecting through
61. eral Queue Name A name for the Queue Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can login to this queue Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out 0 for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring All available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers where it left off in the last ring pass 2 Agents Page 41 6 4 Yeastar MyPBX E1 E1 Plus User Manual This selection shows all users Selecting a user here makes them a agent of the current queue 3 Caller Position Announcements Announce Position Announce position of caller in the queue Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if lt 1 minute Frequency How often to announce queue position and estimated hold time 4 Periodic Announceme
62. ettings For Voicemail in the Voicemail Settings have been properly configured before using this feature 4 VoIP Settings NAT This setting should be used when the system is using a public IP address Page 16 6 4 Yeastar MyPBX E1 E1 Plus User Manual communicating with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports DTMF Mode RFC2833 Info Inband Auto Enable SRTP Enable extension for SRTP 5 IP Restriction Enable IP Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP or Subnet mask will be able to register this extension number In this way the VoIP security will be enhanced Permitted IP address Subnet mask The input format should be IP address Subnet mask e g 192 168 5 100 255 255 255 255 means only the device whose IP address is 192 168 5 100 is allowed to register this extension number e g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 6 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 i
63. ew Messages Allow callers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note If you want to send voicemail messages as email attachments please configure this section E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above Page 64 0 4 Yeastar MyPBX E1 E1 Plus User Manual SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany com Port SMTP Port the default value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper General Voicemail Settings Options Max Messages per Folder 100 Max Message Time 5 Minutes Min Message TimeV 5 Seconds y Ask Caller to Dial SU E Operator Breakout from Voicemail TOE ip Destination welcome y layback Options Announce Message Caller m L Announce Message Duration Announce Message Arrival Ti
64. ffers a hybrid solution a combination of VoIP applications using legacy telecom equipment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution Applications 1 1 Features e Auto provision e Firewalls e Blind Transfer e Follow me e BLF Support e Interactive Voice Response IVR e Blacklist e Intercom Zone Intercom e Call Detail Records CDR e Music On Hold e Call Forward e Music On Transfer e Call Parking e Paging Zone Paging e Call Recording e PIN Users e Call Pickup e PPPoE e Call Routing e Queue e Call Transfer e QOS e Call Waiting e Ring Group e Caller ID e Route by Caller ID e Conference e Skype Integration Skype for SIP e Define Office Time e SRTP e Direct Inward System Access DISA e Three way Calling e DDNS e T 38 e DIDs e Voicemail e Distinctive Ringtone e VLAN e Do Not Disturb DND e WAN e OpenVPN e Callback Page 4 0 4 Yeastar MyPBX E1 E1 Plus User Manual Note the features with indication will be supported in next version 1 2 Hardware Specifications 1 2 1 Exterior Appearance 1 Front Side A MyPBX E1 OS Figure 1 1 MyPBX E1 Front Panel B MyPBX E1 Plus DOE OO Figure 1 2 MyPBX E1 Plus Front Panel Page 5 So 9 Yeastar MyPBX E1 E1 Plus User Manual No Identifying Green LED Indicates
65. he power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can skip this step to step 5 If the DHCP is disable please follow below step to enable it e g Yealink s IP Phone 1 Login IP phone s web page 2 Enable DHCP LELIE me asy OP me I LL _ AEE m aia Status Account Network Phone Contacts Upgrade Security Internet Port WAN PC Port Advanced DHCP NOTE C Static IP Address devic The e will acquire its IP ERES address from the DHCP Subnet Mask server automatically Static IP Address Default Gateway Set the IP address Subnet f Mask Default Router IP Primary DNS address Primary DNS Secondary DNS fields Secondary DNS manually PPPoE C PPPoE This setting provide by DSL User Password Confirm Cancel Figure D 5 Step5 Finish Page 106 So 4 Yeastar MyPBX E1 E1 Plus User Manual APPENDIX E How do I configure distinctive ring tones Stepi On your IP phone navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family e g Yealink s IP phone Status Phone COMECE MODEM Preference Features DSSKey EXTKey Voice Ring
66. he user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press 0 before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed When using analog trunks a w character may also be prepended to provide a slight delay before dialing Password The route password can be used to protect this route from being accessed without a password T 38 Support Enable T38 fax in this outbound route Only for SIP Trunk Memory Hunt Round robin with memory remembers which trunk was used last time and then use the next available trunk to call out Member Extensions Defines the extensions that will be permitted to use this outbound route Member Trunks Defines the trunks that can be used for this outbound route Page 33 4 Yeastar MyPBX E1 E1 Plus User Manual Route Name Dial Pattern Strip digits from front Prepend these digits before dialing Password T 38 Support No 7 Memory Hunt No 7 Member Extensions Available Extensions Selected
67. ify the account Line Active You can choose on off to enable disable the account respectively Page 35 9 Yeastar MyPBX E1 E1 Plus User Manual General Manufacturer Yealink MAC 001565 Name Call Waiting Enabled Key As Send Line Line Extension Label Line Active I M Line Extension Label Line Active I M Line3 Extension Label Line Active F l Lined Extension Label Line Active F r Line5 Extension Label Line Acte M Lines Extension Label Line Active IT Figure 3 15 2 Upload the IP Phone s configure file to add new phone Click Upload a file and choose the configure file in the popup window Note the file format must be cfg 3 3 4 2 Phone Book You can store your contacts here Click Create New Contact Type There are three types None VIP and Deny list Blacklist Group There are 5 groups None Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this contact Only works with snom phone Page 36 6 4 Yeastar MyPBX E1 E1 Plus User Manual Email Input the email of this contact Only works with snom phone Birthday Input the birthday of this contact Only works with snom phone First Name Input the first name of this contact Only works with
68. il Settings Internet Figure 3 3 3 3 1 1 Analog Extensions FXS Edit Analog Extensions On the administration page of FXS extensions click Edit on the extension that you want to edit and modify the following information on the popup window 1 General Extension The numbered extension i e 1234 that will be associated with this particular User Phone Port The extension correspond port Name A character based name for this user i e Bob Jones Caller ID The Caller ID CID string will be used when this user calls another internal user 2 Voicemail Enable Voicemail Page 12 6 4 Yeastar MyPBX E1 E1 Plus User Manual Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension i e 1234 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sending to below email address as an attachment Send Voicemail to Email Address This option defines whether or not voicemails Fax is sent to the Email address as an attachment Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event Ifa second event occurs in less ti
69. ite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing 3 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call Page 60 6 4 Yeastar MyPBX E1 E1 Plus User Manual a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs
70. k Connect Alarm Comment The port hasn t connected the E1 line e lt E1 line has connected PRI is in corresponding or can t communicate a Succeed Service Provider Status OK Succeed registration trunk is ready for use Failed Trunk registration failed 3 3 Basic 3 3 1 Extension Extension has two types Analog stations FXS and VOIP extensions SIP extension or IAX extension Page 11 9 Yeastar MyPBX E1 E1 Plus User Manual a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q sak z x a EA JO search Sie Favorites Kg B amp Address El http 192 168 5 186 cqi WebCGI 1000 Tt My E BX Embedded Hybrid IP PBX for Small Businesses gt Extension Status Monitor Line Status Extension List gt FXS Extensions Basic Full Name Caller ID Extensions Trunks 601 601 N Egit Delete Outbound Routes 602 602 M Edit X Delete Auto Provision gt VoIP Extensions Inbound Call Control Create New Extension add Multiple Extensions Modify Selected Extensions Delete Selected Extensions WR Queues Extension Full Name Caller ID Custom Prompts Edit Delete Ring Groups Edit Delete Inbound Routes Edit 9 Delete Blacklist Edit Delete Internal Settings Edit Delete Options Edit Delete Business Hours Feature Codes SIP Settings IAX Settings Voicema
71. me Allow Users to Review Messages SMTP Settings For Voicemail Note If you like to send voicemail messages as email attachments please configure this section E mail Address mypbx sina com Password SESTECSCeCece SMTP Server smtp sina com Port 25 E Use SSL TLS to send secure message to server O Figure 3 32 Page 65 0 4 Yeastar MyPBX E1 E1 Plus User Manual 3 5 7 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To use DISA a user calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken not to compromise your security a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help waa JO search spe Favorites 2 B B Ga http 192 168 5 186 cgiWebCGI71000 Status Monitor Line Status New DISA Manage DISA Extensions No DISA Defined Trunks Outbound Routes Auto Provision Inbound Call Control WR Queues Custom P
72. me than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in ims increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 6 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available User Web Interface Check this option to allow the user to login to the MyPBX User Web interface Page 13 4 Yeastar MyPBX E1 E1 Plus User Manual which can be used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively DND Don t Disturb Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined 8 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension an
73. nks Available Trunks Selected 190 SIP 189 SPS DigitalTrunk1 E1 pstn3 FXO pstn4 FXO Be y Save X Cance Figure 5 1 As we can see from the outbound route of pstnout all phone numbers starting with 9 will have their first digit stripped off digit 9 and will be sent to the PSTN port 1 2 After we have configured the above we can dial 9 local number to dial out via a PSTN line Note Setting number prefix to wild card X and setting Strip to 0 digits from the front will allow all calls to go through this outbound route Page 94 0 4 Yeastar MyPBX E1 E1 Plus User Manual 5 1 2 Sample Routing via VoIP Trunk Let s configure all inside extensions to dial O through the VoIP Trunk 1 Add VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks gt VoIP Trunk gt SIP Trunk Enter your account information on this page and click Save Created New VolP trunk X Type SIP Provider Name voipprovider Hostname IP voip 6699 0rg 50680 Domain voip 6699 0rg User Name 16885885 Authorization Name 16885885 Password eeeeooooe From User 16885885 Online Number Maximum Channels 1 E Enable Outbound Proxy Server Transport Enable SRTP I Caller ID DOD Setting DOD Associated Extension 500 Add DOD wv Save Figure 5 2 X Cancel 2 Add Outbound Routes As we c
74. nload MyPBX Note 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Page 85 6 9 Yeastar MyPBX E1 E1 Plus User Manual F MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help QOQ A A Cb Osan she ravortes O R BS Ea http 192 168 5 186 cgi WebCGI 1000 7 MyPB Embedded Hybrid IP PBX for Small Businesses gt Update System Firmware Status Monitor Line Status Basic Firmware Download Source Extensions Trunks Outbound Routes HTTP URL Auto Provision Reset Configuration to Factory Defaults HTPURL TFTP Server Inbound Call Control IVR Start Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Figure 3 56 3 8 Reports 3 8 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call time call type and call duration and can also export CDR data to a CSV file MyPBX Status Monitor Embedded Hybrid IP PBX for Small Businesses Source Destination Start Billable Communication ID Source Destination End Time Duration Dispo
75. ns 38 3 4 LIVR Ara ian vieessavs cad Maxacaseasesdak AEA AAEN 38 S142 OQUCUES pa A OAS 41 3 4 3 CUStOM Prompts rierren irea t reievedeeiets eee Pen ieaeeieieead eds idyeeemanet 45 34 4 Ring GROUPS sararae e EEE E E ET 45 3 4 5 InDOuNG ROUTES erransa aa a E EREE EE aA 47 3 4 6 Blacklist oisin nonda a E E 52 3 5 Internal Settingsii 24 secs cedal anaa a E a EA 53 375 1 Option E anse EENE REE REOS 53 3 5 2 BUSINESS HOUPS vi vssccse ikaran Anaka KA RAR ENA KARAKANA KNRAR ERAKAR AN ENARAK ERAR RAKEKARYKARER 54 325 3 Feature CodeS snaiveveonedt sere ntveleveries a a E N a overs 55 SDA SIP SEINI Seronok naa a NE E O NEEN 58 3 5 9 TAX SettiNg S sartane ay creates E AN AE alam ek E EN A 62 3 5 6 Voicemail Setting Sra iresce jinin 63 3 9 7 DISA asninn E E rE i DEED E E DE ER E E SE DEED 66 3 5 8 Conferencing sarci ansore e Leki dita e a a a a a detente lati eee 67 3 5 9 PAGING Gro PS resis a EEEE A EAEE 68 325 10 PIN USEF ease unr seara Ss bee esa eee dab Seg ve eae de bb bus ceavaaaaaabieusauabianaaaae is 69 3 5 11 Callback SCttinGSsiciceristerasirnismnaneintiereruasteneeiia paren ames 70 3 5 12 Speed Diall SttingS renr rroaren OE E ese aver a 71 3 5 13 Music ON Hold PrOMpPts cccceccecee eee ee eee eee enna iva 72 3 6 Network Settings ssiciceierecscteateisseiectaris neers iacnereceieesieaaernsesieneaenees 72 3 6 1 LAN SQUINGS seiccicececrcedscevecersdeveeeve essa neved eda kear raea ir iada 72 td 9 Yeastar MyPBX E1 E1 Plus User Manual
76. nts Prompt Select a prompt file to play periodically Frequency How often to announce a prompt to the caller 5 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 6 Failover Destination Defines the failover action A failover occurs after the user reach the Queue max wait time 7 Others Music On Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents There are two options Yes Callers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents Page 42 6 4 Yeastar MyPBX E1 E1 Plus User Manual The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller Join Announcement Announcement played to callers once prior to joining the queue Retry The number of seconds we wait before trying all the phones again Wrap up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 30 Page 43
77. ociated with outbound SIP messages if the system is in a NAT environment Page 59 6 4 Yeastar MyPBX E1 E1 Plus User Manual External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Allow RTP Reinv
78. og files Enable Debug Log Save debug information up to 2 log files gt System Logs z web boa Web 5 l Embe Hardware Log Enable Normal Log Enable Web Log Enable Debug Log v Sre x Figure 3 58 3 8 3 System Info General Information about hardware version firmware version and system uptime LAN Information about hostname MAC address IP address gateway Primary DNS and Secondary DNS Disk Usage Disk usage information Memory Usage Memory usage information Page 87 o 9 Yeastar MyPBX E1 E1 Plus User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q x si x a CA JO search J Favorites cA B amp Address http 192 168 5 186 cai WebCGI 1000 MyPBX Status Monitor A Line Status Basic Extensions Trunks Outbound Routes Auto Provision Inbound Call Control 4 WR Queues Custorn Prompts Ring Groups Inbound Routes Blacklist Internal Settings a Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Embedded Hybrid IP PBX for Small Businesses gt System Information gt General A Hardware Version MyPBX Standard V4 Firmware Version 2 12 0793 Uptime 21 00 27 up 9 20 load average 1 04 1 02 1 00 Hostname MyPBX MAC Address 00 15 65 55 0 2e IP Address 192 168 5 186 Gateway 192 168 5
79. ompt the caller when an invalid PIN is entered 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e When a PIN is entered while making a call or during a call that PIN is included in the call records output by the system e PIN entered are checked against those stored by the system If an invalid PIN Page 69 4 Yeastar MyPBX E1 E1 Plus User Manual is entered the PIN is requested again e The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number e The system administrator can also configure you to have to enter a PIN before making any external call Name A character based name for this PIN list i e YeastarPIN PIN List Enter a list of one or more PINs One PIN per line Outbound Route PIN User can use those outbound route to make call out Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Ox Waa JO search she Favorites 2 B s B http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt PIN User Settings Status Monitor Line Status PIN User Settings New PIN User Basic Trunks PINNumber 0592 0596 0599 M Edit X
80. ontact your service provider for more information 2 DOD Setting DOD Direct Outward Dialing Number Page 27 6 9 Yeastar MyPBX E1 E1 Plus User Manual Associated Extension The extension make call out via BRI Trunk will display the associated DOD Created New VolP trunk X Type SIP v Provider Name Hostname IP gt 5060 Domain User Name Authorization Name Password From User Online Number Maximum Channels 1 E Enable Outbound Proxy Server Transport UDP Enable SRTP I Caller ID DOD Setting DOD Associated Extension 500 v Add pop y Save X Cancel Figure 3 10 2 Add IAX Trunk Input correct IAX information provided by VOIP provider Inaccurate information will prevent the trunk from registering Type IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name Page 28 9 Yeastar MyPBX E1 E1 Plus User Manual A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar2 Hostname IP Service provider s hostname or IP address 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Username Username of IAX account Used for IAX trunk registration Password Password of IAX account Online number Define the online number that expected by Skype Conne
81. patterns may be used Page 109 6 4 Yeastar MyPBX E1 E1 Plus User Manual X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The VY will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Extension Define the extension for DID number this field only valid when use E1 trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Destination If you don t set the extension you can set the destination of the call here Example 1 Step1 You set the DID number 5503XXxX in this example Step2 You choose the destination Ring Group in this example The configuration of this example means when the incoming call with DID number 5503XXX 7 digits number start with 5503 will go to the destination Ring Group If you choose the destination please leave the Extension form blank Page 110 So 9 Yeastar MyPBX E1 E1 Plus User Manual General Route Name BRIL DID Number 5503XXX Extension Caller ID Number Distinctive Ringtone T
82. performed Some ISPs internet Service Providers will require that you enter the DNS information These settings can be obtained from your ISP After you have configured these settings you should set a router password from the Administration gt Management screen Completing the Internet Setup section is all that is required to set up for your specific ISP Please look at the table below to configure the Router for your Internet connection More Cisco SYSTEMS Cancel Changes Page 104 9 Yeastar MyPBX E1 E1 Plus User Manual gt DHCP Server Status Monitor o Line Status DHCP is not running Extensions Trunks Outbound Routes Auto Provision Routers 192 168 5 1 Subnet Mask 255 255 255 0 Inbound Call Control A Primary DNS 192 168 5 1 NR Queues Custom Prompts Ring Groups Inbound Routes Blacklist f Save 3 Cancel Internal Settings al Options Business Hours Feature Codes SIP Settings 14X Settings Voicemail Settings DISA Conferencing Paging Groups PIN User Settings Speed Dial Settings Music On Hold Prompts Secondary DNS Allow IP Address From 192 168 5 2 To 192 168 5 254 Network Settings oS LAN Settings WAN Settings Firewall DHCP Serer Figure D 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface Basic gt Auto Provision gt Create New Phone F MyPBX Embedded Hybrid IPPBX for Small Businesses
83. rompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 33 To add a new DISA application click the New DISA button Page 66 9 Yeastar MyPBX E1 E1 Plus User Manual General Name PIN Response Timeout 10 Digit Timeout 5 Member Outbound Routes Available Outbound Routes Selected Outbound Routes pstnout gt gt Save 3 Cancel Figure 3 34 1 General DISA Name Give this DISA application a name to help you identify it PIN The password for this DISA Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number Default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA Note the maximum amount of DISA is 16 3 5 8 Conferencing Conference Calls increase employee efficiency and productivity and provide a more cost effective way to hold meetings Extension This is the number dialed to reach this Conference Room Pin Set a PIN that must be entered in order to access this conference room i e Page 67 9 Yeastar MyPBX E1 E1
84. rt number used by SIP protocol 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum 2 DOD Setting Global DOD Global direct outward dialing number DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Page 30 6 9 Yeastar MyPBX E1 E1 Plus User Manual New Service Provider X Type SIP Provider Name Provider01 Hostname IP 192 168 5 99 50680 Maximum Channels 1 Transport UDP DOD Setting Global DOD DOD 5503301 Associated Extension 501 DOD 5503302 Associated Extension 502 DOD 5503302 Associated Extension 502 Y Add DOD y Save Cancel Figure 3 12 Note the maximum amount of service provider is 64 3 3 3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks Page 31 6 4 Yeastar MyPBX E1 E1 Plus User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Eile Edit Yiew Favorites Tools Help x a EA P Search J Favorites O B eB Sa http 192 168 5 186 cai WebCGI71000 Status Monitor Line Status
85. s Figure 3 54 Page 84 9 Yeastar MyPBX E1 E1 Plus User Manual 3 7 6 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Ox x a g JO Search Ke Favorites 2 B s B Address http 192 168 5 186 cai WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Reset and Reboot Options Status Monitor Line Status Reboot System Basic Reboot System Extensions Trunks Outbound Routes Auto Provision Reboot Inbound Call Control ve Queues Custorn Prompts Ring Groups Inbound Routes Blacklist Internal Settings x Options Business Hours Reset to Factory Defaults Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 55 3 7 7 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware More Information please see http www yeastar com dow
86. s Sd B BS 3 Address amp http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses Logout Logout a __ Business Hours Status Monitor Lin Gtatus Basic C Enable Business Hours Disable Business Hours Extensions Trunks Outbound Routes Auto Provision Inbound Call Control Define Office Hours MR Morning Afternoon overtime Queues Custom Prompts Monday 08 30 w 1200 14 00 18 00 4 19 00 22 00 v Ring Groups Inbound Routes Tuesday 08 30 v 1200 14 00 18 00 4 19 00 2200 v Blacklist 81 Enable Office Closed Timing 081 Disable Office Closed Timing Wednesday 08 30 1200 v 14 00 18 00 v 19 00 v 22 00 v Internal Settings Options Thursday 08 30 4 12 00 14 00 18 00 v 19 00 22 00 v Business Hours Feature Codes Friday 08 30 4 12 00 v 14 00 18 00 19 00 v 22 00 v SIP Settings E CIE IAX Settings Saturday 08 30 w 12 00 00 00 w 00 00 v 00 00 v Voicemail Settings e N o gt DISA Sunday 00 00 00 00 v 00 00 v 00 00 00 00 vo Conferencing Paging Groups yf Save 3 Cancel PIN User Settings Internet Figure 3 28 3 5 3 Feature Codes 1 General One Touch Record A user may initiate or stop call recording by
87. s Feature Codes SIP Settings IAX Settings Voicemail Settings Internet Figure 3 21 3 4 4 1 Create Ring Group Click New Ring Group to enter into the Manage Ring Groups page 1 General Ring Group Name This option defines a name for this group i e Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Seconds to ring each member 1 If the strategy is Ring All Simultaneously it means set the number of seconds to ring this group before routing the call according to the Destination if No Answer settings 2 If the strategy is Ring Sequentially it means set the number of seconds to ring a single extension before moving onto the next one Page 46 0 4 Yeastar MyPBX E1 E1 Plus User Manual 2 Ring Group Members An extension can be made a member of this ring group by moving it into the Selected box 3 Destination If No Answer When all members on this group fail to answer the call system will handle the call according to the selected destination New Ring Group Ring Group Name 621 Ring Gro
88. s feature is supported by the following SIP phones Yealink s T28 126 T22 720 T10T TSCM Other SIP devices may also work with this feature but Auto Provision are not officially supported Inbound Call Control New Paging Group IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist No Paging Groups Defined Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Figure 3 36 Paging Group Number Defines the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make Page 68 0 9 Yeastar MyPBX E1 E1 Plus User Manual paging duplex allowing all users in the group to talk and be heard by all New Paging Group Paging Group Number Duplex Paging Group members Available Extensions Selected 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP Figure 3 37 Note the maximum amount of paging groups is 16 Each includes 20 members at most 3 5 10 PIN User PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes If user use PIN User call out system will auto record the PIN in the call detail records 1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Pr
89. s the default setting it can be changed under Feature Codes gt General gt Call Pickup 7 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 8 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available DND Don t Disturb User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may Page 17 6 4 Yeastar MyPBX E1 E1 Plus User Manual login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined 9 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobile phone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions Your caller ID will be the number of your extension and use outbound route of MyPBX Mobility Extension Number Don t forget the dial patterns of the outbound route before dialing a mobility extension E g if you want to set 15960XXXXXX
90. ser Manual Enable DDNS DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS server provides you Password User account s password Host Name Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com HyPBE Embedded Hybrid IPPBX for Small Businesses Windows Internet Explorer els netp 192 168 5 186 cei Mebccr i000 i 4r x enon searct Jef LFO REL SEV KERA TAC Heh k amp de MyPBX Enbedded Hybrid IPPBX for Small B A D A RIBO GIRO Status Monitor Line Status DDNS Settings Basic Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your Extensions domain information dynamically You must sign up for service through dyndns org freedns_afraid org www no ip com www zoneedit com Trunks Outbound Routes DDNS is not running Auto Provision Enable DDNS M Inbound Call Control DDNS Server dyndns org MR User Name Queues Custom Prompts Ring Groups Host Name Inbound Routes Blacklist v Save 3 Cancel Internal Settings x Options Business Hours Password Feature Codes SIP Settings 1AX Settings
91. sition Channels Channels time Duration p Type Line Status 1 6019 6010 sip eni9 sip en19 201 10 08 2011 10 08 14 ANSWERED Internal 14 42 28 14 42 44 2011 10 08 2011 10 08 2 6019 6056 SIP 6019 SIP 6056 14 39 59 14 41 38 99 92 ANSWERED Internal 3 6022 5008 stp eo22 sip soog Ce T eCe 2011 100B 3T ANSWERED Internal 14 38 46 14 39 27 EDE Basic Extensions Trunks Outbound Routes Auto Provision Inbound Call Contr A IVR Queues 2011 10 08 2011 10 08 4 6016 915860764085 SIP 6016 DAHDI 1 14 30 25 14 36 18 353 349 ANSWERED Outbound 2011 10 08 2011 10 08 5 6010 9013524734043 SIP 6010 DAHDI 2 14 30 51 14 32 17 86 82 ANSWERED Outbound Custom Prompts eter 2011 10 08 2011 10 08 1 1 Taf ae T 6 6010 5003 SIP 6010 SIP 5003 eng 14 29 18 189 18 ANSWERED Internal 7 6010 6041 stp eo10 sip ena 2041 10 08 2oll 10 08 o NO ANSWER Internal 14 25 50 14 26 04 8 6o56 97595905 siP e0s6 pampry 011710708 2011 10 08 44 82 ANSWERED Outbound 14 20 15 14 21 39 a Inbound Routes Blacklist Internal Settings Options Business Hours Figure 3 57 3 8 2 System Logs You can download and delete the system logs of MyPBX Page 86 6 4 Yeastar MyPBX E1 E1 Plus User Manual Options Enable Hardware Log Save the infomation of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 l
92. snom phone Family Name Input the family of this contact Only works with snom phone Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone Note Take some note of this contact Only works with snom phone 3 3 4 3 Scan Phone Click Scan Phones System will scan Yealink s phones and snom phones in the local network and list IP phone s MAC and IP address in this page Click MAC address and fill in the corresponding information in the popup window Like 3 3 4 1 Page 37 6 9 Yeastar MyPBX E1 E1 Plus User Manual Type None Group None 7 Nick Name Favorite No v Organization TitleO Email Birthday First Name ee Office Number Mobile Number Home Number r Sub Number Sub Name Sub Number tAdd Sub Note w Save Cancel 3 4 Inbound Call Control 3 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press 0 etc The system will transfer the call to corresponding extension according to DTMF digits inputted by the user Page 38 0 9 Yeastar MyPBX E1 E1 Plus User Manual a MyPBX Embedded Hybrid IPP
93. ss Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan 2 VLAN Over Wan NO 1 Click the NO 1 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway Set the Default Gateway for MyPBX VLAN over Wan NO 2 Click the NO 2 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway Set the Default Gateway for MyPBX VLAN over Wan Page 79 0 4 Yeastar MyPBX E1 E1 Plus User Manual A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Q WwW am JO search spe Favorites 2 B B http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt VLAN Settings Status Monitor Line Status Vian Over Lan NO 1 F Extensions VLAN Number Trunks Outbound Routes VLAN IP Address ute revision VLAN Subnet Mask Inbound Call Control Default GateWa
94. that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 Note If you would like to use G 729 please enter your license a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help pak O x A 2 D seah Favortes 2 Q B B amp oe Address http 192 168 5 186 cai WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt IAX Settings Status Monitor Line Status Extensions Bind Port 4569 Trunks Bandwidth Low Outbound Routes a Auto Provision Minimum Registration Time 60 Maximum Registration Time 1200 Inbound Call Control WR Queues Custom Prompts Ring Groups Inbound Routes Blacklist wv Save 9 Cancel
95. the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Defines the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR Number 660 Prompt default v Repeat Count 3 x waitExten 3 7 Name welcome Custom IVR Prompts M Allow Dialing Other Extensions KeyPress Events Note the maximum amount of IVR is 16 Key Action Destination 0 Connect to Extension x User Extension 500 3 No Action z Mation O OOo g z No action OO g 6 No Action 7 2 Mation O OO g 8 No Action 7 v 9 Mo Action x z No Action 7 v Timeout creatos E ern ul Invalid Hangup x v y Save X Cancel Figure 3 17 Page 40 4 Yeastar MyPBX E1 E1 Plus User Manual 3 4 1 2 Delete IVR Select the item that you would like to remove and press the Delete button 3 4 2 Queues Call Queues give users i e call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service Call queues allow calls to be sequenced to one or more agents Note Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out 1 Gen
96. tration Subscription Time I Enable TLS Port jo RTP Port Start Min Registration Subscription Time Internal Settings Options Business Hours Register Attempts paana ceann Register Timeout SIP Settings IAX Settings Voicemail Settings Default Incoming Outgoing Registration Time Video Support Note Canfiauratinn nf thie certinn ic anv renuired when vnu uce remote extencinne Internet Figure 3 30 3 5 5 IAX Settings 1 General Bind Port Port use for IAX2 registrations Default is 4569 Bandwidth Low medium high with this option you can control which codec to be used Min Registration Time Minimum duration in seconds of a IAX2 registration Default is 60 seconds Max Registration Time Maximum duration in seconds of a IAX2 registration Default is 1200 seconds 2 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that Page 62 0 4 Yeastar MyPBX E1 E1 Plus User Manual provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide
97. u to define the start of a Caller ID signal Ring Start when a ring is received Caller ID Signaling Bell_USA DTMF Polarity Start when a polarity reversal is started Caller ID Signaling V23_UK V23_JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller ID Signaling This option defines the type of Caller ID signaling to use It can be set to one of the following Page 25 0 9 Yeastar MyPBX E1 E1 Plus User Manual Bell bell202 as used in the United States v23_UK Used in the UK v23_JP Used in Japan DTMF Used in Denmark Sweden and Holland Edit Analog Trunk 1 Trunk Name pstn1 Volume Setting Busy Detection Busy Detection Yes v D Busy Count Busy Patten Frequency Detection No v Busy Frequency Advanced Options Caller ID Stat Ring vi Caller ID Signaling Bel usa v Save Cancel Figure 3 9 3 3 2 3 VOIP Trunk 1 Add SIP Trunk Input correct SIP information provide by VOIP provider Inaccurate information will prevent the trunk from registering 1 General setting Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t ch
98. unks E1 PRI CPE On 16ms Y Egit Outbound Routes Analog Trunk Auto Provision Trunk Name Port Hostname IP Inbound Call Control pstn3 3 M Edit IVR pstn4 4 M Edit Queues an gt VoIP Trunk Custom Prompts Ring Groups New VoIP Trunk Inbound Routes Provider Name Type Hostname IP User Name Blacklist 190 SIP 192 168 5 190 500 N Edit Delete Internal Settings Service Provider Options P New Service Provider Business Hours Feature Codes Provider Name Hostname IP SIP Settings 189 192 168 5 189 N Edit 3 Delete IAX Settings Voicemail Settings Done Internet Figure 3 7 3 3 2 1 Digital Trunk 1 Edit Digital Trunk On the Digital Trunk administration page click Edit on the selected trunk and modify its properties in the popup window 1 General Signaling PRI NET PRI CPE MFC R2 SS7 Mode Type E1 T1 3J1 Switch Type national National ISDN type2 common in the US nil National ISDN type 1 dms100 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors Page 21 6 4 Yeastar MyPBX E1 E1 Plus User Manual PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most PRI switches It may be necessary on a few pieces of hardware This option can almost al
99. up Number 621 StrategyO Ring all simultaneously W Seconds to ring each member 60 Ring Group members Available Extensions Selected 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP Destination If No Answer End Call Extension Extension 500 Voicemail Voicemail 500 Destination IVR VR welcome RingGroup RingGroup ringgroup_defi Conference Room Conference Room 640 be yf Save X Cancel Figure 3 22 Note the maximum amount of ring group is 16 Each group includes 20 members at most 3 4 4 2 Delete Ring Group Select the item you d like to remove and press the Delete button 3 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during Page 47 0 9 Yeastar MyPBX E1 E1 Plus User Manual office hours or outside office hours Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit view Favorites Tools Help Q x 2 JO search Sie Favorites e B Address http 192 168 5 186 cai WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Manage Inbound Routes Status Monitor Line Status New Inbound Route Basic Route Name DID Number Caller ID Number Extensions pstnin M Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control VR
100. ve and click Delete key 3 4 6 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is registered in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call EyPBX Embedded Hybrid IPPBX for Small Businesses Windows Internet Explorer Go v 37 http 192 168 5 166 eei WebCGr 1000 x 4 gt lt DAEWOW Sear ch Pp RHO MEO SEO KERA TAD HWW aa A D amp Reo Grao k amp E MyPBX Embedded Hybrid IPPBX for Small B gt Manage Blacklists New Blacklist Status Monitor Line Status Manage Blacklists Basic Extensions Trunks Outbound Routes 10000 10086 1234567 X Delete Delete X Delete Auto Provision Inbound Call Control S VR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Conferencing Paging Groups PIN User Settings Speed Dial Settings Music An Hald Pramnte TR 3 4 6 1 Create Blacklist Click New Blacklist to create a new number blacklist New Blacklist Blacklist Number y Save Cancel Figure 3 25 O Internet Page 52 4 Yeastar MyPBX E1 E1 Plus User Manual Figure 3 26 Bl
101. warded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is default setting Enable Do Not Disturb Users may enable do not disturb by calling 75 on their phone 75 is default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their phone 075 is default setting Page 57 9 Yeastar MyPBX E1 E1 Plus User Manual Erbedded tyted IP PRX for Smali Hucnasias gt Feature Codes iy Ora Teach Racer ater 3 Extension tor Checking Vosemail 4 Volcemat man menu v4 tamed Tiard CtP S Extension range usadio park cabs 030 099 Ee 030039 Number af seconds a cal can be parked before R 5 recated O G AG Reset to Detasts O ERIT Enatie Forward I Cats R OTI Disati Forward Al Cais P 2 E ratse arneas Wren farey E y Dmabhe Ferwani When hery EI 73 Enatse Farmass Mo Anser R 073 Dtaabke Forward Mo Anawer R e74 Forward to Number O R 074 Forward to Yocemat BY 7S ratie Do Nor Distarb 9075 Chesble Oo Not Grsturts sem RCmen Copmige 2011 Year Techaatogy Co Lat Ad Righi Rewrved Figure 3 29 3 5 4 SIP Settings 1 General UDP Port Port use for sip registrations Default is 5060 TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range Page 58 6 4 Yeastar My
102. ways be left unchanged from the default Reset interval Sets the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeq in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAU
103. witch power supply which supplies the required power for the unit AC Input 100 240V DC Output 12V 5A Please follow the steps below to connect the MyPBX unit to a power outlet Page 7 So 9 Yeastar MyPBX E1 E1 Plus User Manual 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100VAC power outlet Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly 9 Page 8 9 Yeastar MyPBX E1 E1 Plus User Manual 3 Managing MyPBX 3 1 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings below IP Address http 192 168 5 150 Username admin Password password a http 192 168 5 150 Microsoft Internet Explorer File Edit View Favorites Tools Help Q ex a x a O JO search Sie Favorites H B Address http 192 168 5 150 MyPBX Embedded Hybrid IP PBX for Small Businesses gt MyPBX Configuration Panel o 4 Yeastar User Login User Name admin Password sssseees Language fron Login Reset Figure 3 1 Page 9 9 Yeastar MyPBX E1 E1 Plus User Manual 3 2 Status Monitor 3 2 1 Line Status a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q sak
104. y MR NO 2 Queues Custom Prompts Ring Groups VLAN IP Address Inbound Routes Blacklist VLAN Number VLAN Subnet Mask Default GateWay Internal Setti rilis bi Vlan Over Wan Options Business Hours NO 1 T Feature Codes VLAN Number SIP Settings IAX Settings Voicemail Settings VLAN IP Address VLAN Subnet Mask Default GateWay Internet Figure 3 48 3 6 6 VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to privately share information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely MyPBX supports OpenVPN Enable VPN Import VPN Config Import configuration file of OpenVPN Don t configure user and group in the config file 3 6 7 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Page 80 9 Yeastar MyPBX E1 E1 Plus U

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