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Administration Guide

1. Time Settings Search Mode IP Settings 802 1X Layer 2 QoS SIP Call Features Network Bluetooth GXP2140 60 only Upgrade Factory Functions Bluetooth status Bluetooth MAC Power Handsfree Mode Bluetooth Name Start Scan UCM Detect Factory Reset Firmware Server Config Server Upgrade via Start Provision a Diagnostic Mode Audio Loopback LCD on off LCD Diagnostic GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 25 of 81 ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 26 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video CONFIGURATION VIA WEB BROWSER The GXP2130 GXP2140 GXP2160 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome Mozilla Firefox and Microsoft s IE To access the Web GUI Connect the computer to the same network as the phone Make sure the phone is turned on and shows its IP address You may check the IP address by pressing Up arrow button when phone is at idle state Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and passw
2. 6 lines 4 3 inch 480x272 TFT color LCD 5 programmable soft keys Bluetooth V2 1 5 way conference 24 programmable Multi Purpose Keys GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 13 of 81 ADMINISTRATION GUIDE Table 2 GXP2130 GXP2140 GXP2160 COMPARISON GUIDE Features LCD Display LCD Backlight Number of Lines Programmable Hard Keys Programmable Soft Keys Extension Module GXP2130 320x240 Yes N A GXP2140 480 x 272 Yes N A Yes up to 4 EXT Boards Ge Innovative IP Voice amp Video GXP2160 480 x 272 Yes 24 N A GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 14 of 81 Us Innovative IP Voice amp Video GXP2130 GXP2140 GXP2160 TECHNICAL SPECIFICATIONS Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A record SRV NAPTR DHCP PPPoE TELNET TFTP NTP STUN SIMPLE LLDP LDAP TR 069 802 1x TLS SRTP IPv6 Network Interfaces Dual switched auto sensing 10 100 1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 2 8 inch 820x240 TFT color LCD Feature Keys 3 line keys with up to 3 SIP accounts 8 speed dial BLF extension keys with dual color LED 4 programmable context sensitive softkeys 5 navigation menu keys 11 dedicated function keys for
3. Defines the server path for provisioning It could be different from the firmware server for upgrading Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock firmware updates If configured only the firmware GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 57 of 81 Config File Prefix Config File Postfix Allow DHCP Option 43 and Option 66 Override Server Allow DHCP Option 120 to override SIP Server 3CX Auto Provision Automatic Upgrade Hour of the Day 0 23 Day of the Week 0 6 Authenticate Conf File Download Device Configuration Upload Device Configuration Us Innovative IP Voice amp Video with the matching encrypted postfix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone Default setting is Yes DHCP option 66 originally was only designed for TFTP server Later on it was extended to support an HTTP URL GXP phones support both TFTP and HTTP server via option 66
4. GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 10 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXP2130 GXP2140 GXP2160 Enterprise IP Phone GXP2130 GXP2140 GXP2160 is a state of the art enterprise grade IP phone GXP2140 GXP2160 features 4 3 inch TFT Color LCD 5 programmable context sensitive soft keys dual Gigabit network ports integrated PoE and Bluetooth 5 way conference and Electronic Hook Switch EHS GXP2130 supports 2 8 inch TFT Color LCD 4 programmable context sensitive soft keys 4 way voice conference and EHS with Plantronics headsets Also this series can support up to 3 lines for GXP2130 4 lines for GXP2140 and 6 lines for GXP2160 The GXP2130 GXP2140 GXP2160 delivers superior HD audio quality rich and leading edge telephony features personalized information and customizable application service automated provisioning for easy deployment advanced security protection for privacy and broad interoperability with most 3rd party SIP devices and leading SIP NGN IMS platforms The GXP2130 GXP2160 supports presence and Busy Lamp Field BLF in the Multi Purpose Keys as well The GXP2140 is expandable with one to 4 expansion modules The GXP2160 GXP2140 GXP2130 is the perfect choice for enterprise users looking for a high quality feature rich multi line executive IP phone with advanced functionalities and performance A Caution Chan
5. It s usually in the form of digits similar to phone number or actually a phone number SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID The account password required for the phone to authenticate with the ITSP SIP server before the account can be registered After it is saved this will appear as hidden for security purpose The SIP server subscriber s name optional that will be used for Caller ID display This parameter allows you to access voice messages by pressing the MESSAGE button on the phone This ID is usually the VM portal access number For example in UCM6100 IPPBX 97 could be used When enabled only show the action name on the idle screen without the SIP user ID Account x gt Network Seitings DNS Mode This parameter controls how the Search Appliance looks up IP addresses for hostnames There are four modes A Record SRV NATPTR SRV Use Configured IP The default setting is A Record If the user wishes to locate GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 31 of 81 Us Innovative IP Voice amp Video the server by DNS SRV the user may select SRV or NATPTR SRV If Use Configured IP is selected please fill in the three fields below e Primary IP e Backup IP 1 e Backup IP 2 If SIP server is configured as domain name phone will not send DNS query b
6. Un Innovative IP Voice amp Video Wall Mountable Yes QoS Layer 2 808 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS Security MD5 and MD5 sess based authentication AES based secure configuration file SRTP TLS 802 1x media User and administrator level passwords access control Multi language English Arabic Chinese Croatian Czech Dutch German French Hebrew Hungarian Italian Japanese Korean Polish Portuguese Russian Slovenia Spanish Turkish Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or encrypted XML configuration file Power amp Green Energy Efficiency Universal power adapter included Input 100 240V Output 12V 1A Integrated Power over Ethernet 802 3af Max power consumption 6W without GXP2200EXT 10W with 4 cascaded GXP2200EXTs Physical Dimention 222mm W x 210mm L x 93mm H Unit weight 0 98kg Package weight 1 55kg Temperature and 32 104F 0 40 C 10 90 non condensing Humidity Package Content GXP2140 phone handset with cord base stand universal power supply network cable Quick Start Guide Compliance FCC Part15 Class B EN55022 ClassB EN61000 3 2 EN61000 3 3 EN55024 EN60950 1 AS NZS CISPR22 Class B Table 5 GXP2160 TECHNICAL SPECIFICATIONS Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A record SR
7. amp Video e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level Configures whether the SIP log will be included in the syslog messages The Send SIP Lo d default setting is No Auto Recover From If set to Yes the phone will automatically recover when running into Abnormal abnormal status The default setting is Yes Maintenance gt Language Selects display language on the phone There are 21 languages can be set Display Language as display language user could also choose Auto or Downloaded Language as display language The default setting is Auto Configure the default input selection Multi Tap multi tap to switch character Shiftable select input from available characters The default setting is Multi Tap Maintenance gt TR 069 Default Input Selection ACS URL URL for TR 069 Auto Configuration Servers ACS TR 069 Username ACS username for TR 069 TR 069 Password ACS password for TR 069 Enables periodic inform If set to Yes device will send inform packets to the ACS The default setting is No Periodic Inform Enable Periodic Inform Interval Sets up the periodic inform interval to send the inform packets to the ACS Connection Request The u
8. Enable Disable and rename the BroadWorks Xsi Missed Call Log features on the phone If keep the Name box blank the phone will use the default name Missed for it Placed Call Log Enable Disable and rename the BroadWorks Xsi Placed Call Log features on the phone If keep the Name box blank the phone will use the default name Outgoing for it Received Call Log Enable Disable and rename the BroadWorks Xsi Placed Call Log features on the phone If keep the Name box blank the phone will use the default name Incoming for it Phonebook gt Broadsoft IM Login Credentials Server Broadsoft IM amp P server address Usually not necessary to configure and can already be found in the Broadsoft IM amp P username Port Port for the Broadsoft IM amp P server Default port is 5222 Username GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 54 of 81 ADMINISTRATION GUIDE Broadsoft IM amp P Associated Broadsoft Account Auto Login Display Non XMPP Contacts GR Innovative IP Voice amp Video Broadsoft not the Broadsoft account username e Password Broadsoft IM amp P password not the Broadsoft account password IM amp P username Enables Broadsoft Instant Message and Presence feature The default setting is Disabled Specifies the associated account User could choose from Account 1 6 Choose to whether or not login to the Broadsoft IM amp P account at boot
9. O Bluetooth Status Displays the status of Bluetooth Bluetooth MAC Displays the GXP phone s MAC address Power Turns on off the Bluetooth feature GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 22 of 81 ADMINISTRATION GUIDE e Upgrade O Us Handsfree Mode Enable Disable Handsfree mode Bluetooth Name Specifies GXP phone name when discovered by other Bluetooth devices Start Scan Starts to scan other Bluetooth devices around the phone If found user could press Pair soft key and enter Pin code to pair to other Bluetooth devices Firmware Server Configures firmware server for upgrading the phone Config Server Configures config server for provisioning the phone Upgrade Via Specifies upgrade provisioning via TFTP HTTP HTTPS Start Provison Starts Provision immediately e Factory Functions O Diagnostic Mode All LEDs will light up All keys name will display in red on LCD screen before diagnosing Press any key on the keypad to diagnose the key s function When done the key s name will display in blue on LCD Lift and put back the handset to exit diagnostic mode Audio Loopback Speak to the phone using speaker handset headset If you can hear your voice your audio is working fine Press Exit soft key to exit audio loopback mode LCD on off Selects this option to turn off LCD Press any button to turn on LCD LCD Diagnostic Enters t
10. The default setting is Low Seitings gt Audio Control Headset Key Mode When headset is connected to the phone users could use the HEADSET button in Default Mode or Toggle Headset Speaker e Default Mode gt When the phone is in idle press HEADSET button to off hook the phone and make calls by using headset Headset icon will display on the screen in dialing talking status GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 45 of 81 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video gt When there is an incoming call press HEADSET button to pick up the call using headset gt When there is an active call using headset press HEADSET button to hang up the call gt When Speaker Handset is being used in dialing talking status press EADSET button to switch to headset Press it again to hang up the call Or press speaker Handset to switch back to the previous mode e Toggle Headset Speaker gt When the phone is in idle press HEADSET button to switch to Headset mode The headset icon will display on the left side of the screen In this mode if pressing Speaker button or Line key to off hook the phone headset will be used gt When there is an active call press HEADSET button to toggle between Headset and Speaker Selects whether the connected headset is normal RJ11 headset Headset T Sea Plantronics EHS headset Configures to enable or disable the speaker to ri
11. VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video Click to Dial feature on the top of the Web GUI In the following figure the Contact page shows all the added contacts manually or downloaded via XML phonebook Here users could add new contact edit selected contact or dial the contact number Before using the Click To Dial feature make sure the option Click To Dial Feature under web GUl gt Settings gt Call Features is turned on By default it s disabled and the dialing icon in web GUI is in grey SZ When clicking on the icon on the top menu of the Web GUI a new dialing window will show for you to enter the number Once Dial is clicked the phone will go off hook and dial out the number from selected account Please see Figure 11 in the following pages for more details Additionally users could directly send the command for the phone to dial out by specifying the following URL in PC s web browser or in the field as required in other call modules hitp ip_address cgi bin api make_call phonenumber 1234 amp account 0 amp password admin 123 In the above link replace the fields with e ip address Phone s IP Address e phonenumber 1234 The number for the phone to dial out e account 0 The account index for the phone to make call The index is 0 for account 1 1 for account 2 2 for account 3 and etc e password admin 123 The admin login password or user login password of phone s Web GU
12. about 4 seconds A lock icon will show indicating the keypad is locked The default setting is Yes Note When the keypad is locked users would need press and hold the STAR key for about 4 seconds again and then enter the password to unlock it Configures the password to lock unlock the keypad SSL Certificate used for SIP Transport in TLS TCP SSL Private key used for SIP Transport in TLS TCP SSL Private key password used for SIP Transport in TLS TCP Sets the protocol for web interface The default setting is HTTP Disables SSH access The default setting is No Specifies the time in minutes that the web or LCD login interface will be locked out to user after five login failures This lockout time is used for web login STAR keypad unlock and LCD restrict mode admin login Range is 0 60 minutes Maintenance gt Packet Capture Status Capture Location With RTP Packets USB Filename Displays packet capture status When user starts to capture trace file it will show RUNNING status otherwise it will show STOPPED Selects the location where capture file will be stored internal storage or USB The default setting is Internal Storage Defines whether the packet capture file contains RTP or not The default setting is No Defines the filename of the capture Only required when capture location is GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 A
13. blank Also this option is not binding to the account and the call will be returned based on the account with the last answered call Transfer GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 49 of 81 ADMINISTRATION GUIDE Softkeys Un Innovative IP Voice amp Video Select Account and enter the number in the Value field to be transferred blind transfer during the call Call Park Select Account and enter the call park extension in the Value field to park pick up the call Intercom Select Account and enter the extension number in the Value field to do the intercom LDAP Search This option is to narrow the LDAP search scope Enter the LDAP search base in the Description field It could be the same or different from the Base in LDAP configuration under Advanced Settings The Base in LDAP configuration will be used if the Description field is left blank Enter the LDAP Name Number filter in the Value field For example If users set MPK 1 as LDAP Search for Account 1 and set filters Description gt ou video ou SZ dc grandstream dc com Value gt sn Li Since the Base for LDAP server configuration is dc grandstream dc com ou video ou SZ is added to narrow the LDAP search scope sn Li is the example to filter the last name Multicast Paging This option is for multicast sending Enter Line key description in Description filed and multicast sending addre
14. calls and forwarded calls e Broadsoft Call Log There will be Boradsoft call log entries if Boradsoft call log is configured under Phonebook gt Broadsoft on Phone s Web GUI GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 19 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE stream Innovative IP Voice amp Video Status Displays account status network status software version number and Hardware Account status Network status Press to enter the sub menu for IP setting information DHCP Static IP PPPoE IPv4 address IPv6 address Subnet Mask Gateway and DNS server Software Version Press to enter the sub menu for Boot Core Base and Prog version Hardware Press to enter the sub menu for MAC address Hardware version and P N number Contacts Contacts sub menu includes the following options Local Phonebook Local Group Bluetooth Phonebook GXP2140 GXP2160 only This option will appear when Handsfree device is connected on GXP phonebok The phonebook of Handsfree device will be sync up to GXP phonebook Broadsoft Phonebook LDAP Directory Contacts sub menu is for Local Phonebook Local Group LDAP Directory and Broadsoft Phonebooks User could configure phonebooks groups LDAP options here download phonebook XML to the phone and search phonebook LDAP directory Messages Message sub menu include the following options Instant Message Displays received instant messages Voice Mails Displa
15. is 80 If the server uses HTTPS please configure 443 e User name Configure the Username for the BroadWorks Xsi feature e Password Configure the password for the BroadWorks Xsi feature Enable Disable Broadsoft Network directories and defines the directory name The directory types are e Group Directory Enable Disable and rename the BroadWorks Xsi Group Direcory features on the phone If keep the Name box blank the phone will use the default name Group for it GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 53 of 81 ADMINISTRATION GUIDE D ue Innovative IP Voice amp Video Enterprise Directory Enable Disable and rename the BroadWorks Xsi Enterprise Directory features on the phone If keep the Name box blank the phone will use the default name Enterprise for it Group Common Enable Disable and rename the BroadWorks Xsi Group Common Directory features on the phone If keep the Name box blank the phone will use the default name Group Common for it Enterprise Common Enable Disable and rename the BroadWorks ve Enterprise Common Directory features on the phone If keep the Name box blank the phone will use the default name Enterprise Common for it Personal Directory Enable Disable and rename the BroadWorks Xsi Personal Directory features on the phone If keep the Name box blank the phone will use the default name Personal for it Missed Call Log
16. phone will send INVITE with the feature code you configured to your server GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 41 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 42 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video SETTINGS PAGE DEFINITIONS Table 9 Settings Page Definitions Settings gt General Settings This parameter defines the local RTP port used to listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use Local RTP Port this port value for RTP channel 1 will use port value 2 for RTP Local RTP port ranges from 1024 to 65400 and must be even The default value is 5004 When set to Yes this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple Use Random Port phones are behind the same full cone NAT The default setting is Yes Note This parameter must be set to No for Direct IP Calling to work Specifies how often the phone sends a blank UDP packet to the SIP Keep alive Interval server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The valid range is from 10 to 160 The NAT IP address used in SIP SDP messages This field is blank at Use NAT IP SE the default settings I
17. selection window CONFIGURATION VIA KEYPAD e Added BLF server support ACCOUNTS PAGE DEFINITIONS FIRMWARE VERSION 1 0 2 9 e Add Bluetooth hands free mode BLUETOOTH e Add Configuration file upload support via Web GUI MAINTENANCE PAGE DEFINITIONS e Add Screen saver support SETTINGS PAGE DEFINITIONS e Add Wallpaper support WALLPAPER e Add the support of STAR key keypad lock feature MAINTENANCE PAGE DEFINITIONS e Add the support of Configuration via Keypad Menu MAINTENANCE PAGE DEFINITIONS e Add Keypad shortcut to reboot and provisioning SHORTCUT OF UPGRADE AND PROVISION VIA KEYPAD MENU GXP2130 FIRMWARE VERSION 1 0 1 19 e This is the initial version GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 8 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Ge Innovative IP Voice amp Video GX2140 GXP2160 FIRMWARE VERSION 1 0 1 6 e Added Local group and Broadsoft phonebook in phonebook support e Added Instant message CONFIGURATION VIA KEYPAD e Added Broadsoft shared call appearance support e Added Broadsoft call center support ACCOUNTS PAGE DEFINITIONS e Added Eventlist BLF update support for Broadsoft ACCOUNTS PAGE DEFINITIONS FIRMWARE VERSION 1 0 0 17 e This is the initial version GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 9 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank
18. t match the SIP server address of the account the call will be rejected The default setting is No Accept Incoming SIP from Proxy Only If set to Yes the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response The default setting is No Account x gt Audio Settings This parameter specifies the mechanism to transmit DTMF digits There are 3 supported modes in audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs via RTP RFC2833 or via SIP INFO In audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs e RFC2833 which means to specify DTMF with RTP packet Users could know the packet is DTMF in the RTP header as well as the type of DTMF e SIP INFO which use SIP info to carry DTMF The defect of this mode is that it s easily to cause desynchronized of DTMF and media packet for the reason the SIP and RTP are transmitted respectively The default setting is RFC2833 This parameter sets the payload type for DTMF using RFC2833 Default is 101 The valid range is from 96 to 127 Authenticate Incoming INVITE Send DTMF DTMF Payload Type Multiple vocoder types are supported on the phone the vocoders in the list Preferred Vocoder is a higher preference Users can configure vocoders in a preference list that is included with the same preference order in SDP message Use First Matchin
19. the Value field to do the intercom LDAP Search This option is to narrow the LDAP search scope Enter the LDAP search base in the Description field It could be the same or different from the Base in LDAP configuration under Advanced Settings The Base in LDAP configuration will be used if the Description field is left blank Enter the LDAP Name Number filter in the Value field For example If users set MPK 1 as LDAP Search for Account 1 and set filters Description gt ou video ou SZ dc grandstream dc com Value gt sn Li Since the Base for LDAP server configuration is dc grandstream dc com ou video ou SZ is added to narrow the LDAP search scope sn Li is the example to filter the last name Assigns a function to the corresponding Multi Purpose Key The key mode options are For GXP2130 and GXP2160 user could also keep pressing a MPK 3 seconds on the phone to configure the MPK feature on LCD Speed Dial Select the Account to dial from And enter the Speed Dial number in the Value field to be dialed BLF Busy Lamp Field GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 51 of 81 ADMINISTRATION GUIDE stream Innovative IP Voice amp Video This option has to be supported on the PBX and it indicates the status of the extension The three possible states are idle green busy red ringing blinking red Presence Watcher This option has to be support
20. the file will be saved on USB automatically with the defined name The capture file is in pcap format GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 74 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Ge Innovative IP Voice amp Video MULTICAST PAGGING GXP2130 GXP2140 GXP2160 supports multicast paging including sending and listening On the phone users could send multicast page by setting the multicast address and port Also users can listen to at most 10 different multicast IP address Multicast sender related settings are under Web Ul Settings gt Programmable keys Select Multicast paging as the key mode for dial page call Multicast paging listening related settings are under Web UI Settings gt Multicast Paging For more details on Multicast paging features please visit http www grandstream com support to download the latest GXP2130 GXP2140 GXP2160 Multicast Paging User Guide GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 75 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 76 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video UPGRADING AND PROVISIONING The GXP2130 GXP2140 GXP2160 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download me
21. 2130 GXP2140 GXP2160 Page 77 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 78 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video UPGRAGE VIA WEB GUI Open a web browser on PC and enter the IP address of the phone Then login with the administrator username and password Go to Maintenance gt Upgrade and Provisioning page enter the IP address or the FQDN for the upgrade server in Firmware Server Path field and choose to upgrade via TFTP or HTTP HTTPS Update the change by clicking the Save and Apply button Then Reboot or power cycle the phone to update the new firmware When upgrading starts the screen will show upgrading progress When done you will see the phone restart again Please do not interrupt or power cycle the phone when the upgrading process is on Firmware upgrading takes around 60 seconds in a controlled LAN or 5 10 minutes over the Internet We recommend completing firmware upgrades in a controlled LAN environment whenever possible NO LOCAL TFTP HTTP SERVERS For users that would like to use remote upgrading without a local TFTP HTTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com
22. 40 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 55 of 81 Preferred DNS Server IPv6 Address Type Static IPv6 Address IPv6 Prefix Length IPv6 Prefix DNS Server 1 DNS Server 2 Preferred DNS server Ge Innovative IP Voice amp Video Enter the Preferred DNS Server for IPv4 Allows users to configure the appropriate network settings on the phone to obtain IPv6 address Users could select Auto configured or Statically configured for the IPv6 address type Enter the static IPv6 address when Full Static is used in Statically configured IPv6 address type Enter the IPv6 prefix length when Full Static is used in Statically configured IPv6 address type Enter the IPv6 Prefix 64 bits when Prefix Static is used in Statically configured IPv6 address type Enter the DNS Server 1 for IPv6 Enter the DNS Server 2 for IPv6 Enter the Preferred DNS Server for IPv6 Network gt Advanced Settings 802 1X mode 802 1 X Identity MD5 Password 802 1X CA Certificate 802 1 X Client Certificate HTTP Proxy HTTPS Proxy Layer 3 QoS Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value PC Port Mode Allows the user to enable disable 802 1X mode on the phone The default value is disabled To enable 802 1X mode this field should be set to EAP MD5 Enter the Identity information for the 802 1x mode Enter the MD5 Password for the 802 1X mode Upl
23. DE ream Innovative IP Voice amp Video WEE 65 EH 67 EDITING CONTACTS AND CLICK TO db 67 WALLPAPER senesced ET MR EE nat eg nee 69 SAVING THE CONFIGURATION CHANGES E 71 REBOOTING FROM REMOTE LOCATIONS 71 BEE 71 ENEE 73 RENE 75 UPGRADING AND PROVISIONING rrrvnvvnnnnvvnnnnnvnnnnnvnnnnnvnnnnnvnnnnnvnennnevennne 77 FEE 77 SHORTCUT OF UPGRADE AND PROVISION VIA KEYPAD MENU 77 NES 79 NO LOCAL TFTP HTTP EE 79 CONFIGURATION FILE BOW OA Bris re 81 RESTORE FACTORY DEFAULT SETTINGS rnnnnnnnvvnnnnnvnnnnnvnnnnnvnnnnnvennnner 83 EXPERIENCING THE GXP2130 GXP2140 GXP2160 evrnnnnvrnnnnvnnnnnvrnnnner 85 GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 2 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Table of Tables GXP2130 GXP2140 GXP2160 User Manual Table 1 GXP2130 GXP2140 GXP2160 FEATURES IN A GLANCE sssesseeesseesssisssrrresrrssrressrrrsssrrnsss 13 Table 2 GXP2130 GXP2140 GXP2160 COMPARISON GUIDE rurrrnnnnnvennnnnrnnnerrrrnnnnnvenernnrnnnrrrrrenennnene 14 Table 3 GXP2130 TECHNICAL SPECIFICATIONS rnrrnnnnnnrvnnnnnrnnnnrrrrnnnnnvnnnnnnrnnnerrrrenennrenernnrnenrerrrennnnnnne 15 Table 4 GXP2140 TECHNICAL SPECIFICATIONS 0 ecccccceeseeeeeeceeeeeeeeeeeeeaaeeeeesaeeeseneeeessaaeesecaeeetenees 16 Table 5 GXP2160 TECHNICAL SPECIFICATIONS 0 ccccceeeeneeeeeeeeeeeeeeeeeeeaaeeeeeeaeeeseneeeessaaeesenaeeeeeeaes 17 Table 6 CONFIGURATION MENU 19 Table 7 Status Page Detimittons sisson apia
24. DMINISTRATION GUIDE Page 60 of 81 stream Innovative IP Voice amp Video PHONEBOOK PAGE DEFINITIONS Table 12 Phonebook Page Definitions Phonebook gt Contacts Add Contact Edit Contact Delete All Contacts Specifies Contact s First Name Last Name Phone Number Accounts and Groups to add one new contact in phonebook Edits selected contact Deletes all contacts from phonebook Phonebook gt Group Management Add Group Edit Group Specifies Group s name to add new group Edits selected group Phonebook gt Phonebook Management Enable Phonebook XML Download HTTP HTTPS User Name HTTP HTTPS Password Phonebook XML Server Path Phonebook Download Interval Remove Manually edited Entries on Download Sort Phonebook by Download XML Phonebook Upload XML Phonebook Configures to enable phonebook XML download Users could select HTTP HTTPS TFTP to download the phonebook file The default setting is Disabled The user name for the HTTP HTTPS server The password for the HTTP HTTPS server Configures the server path to download the phonebook XML This field could be IP address or URL with up to 256 characters Configures the phonebook download interval in minutes If it s set to 0 the automatic download will be disabled The default value is 0 The valid range is 5 to 720 minutes If set to Yes when XML phonebook is downloaded the entries added manually will be automat
25. E VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 18 of 81 Un Innovative IP Voice amp Video CONFIGURATION GUIDE The GXP2130 GXP2140 GXP2160 can be configured via two ways LCD Configuration Menu using the phone s keypad Web GUI embedded on the phone using PC s web browser CONFIGURATION VIA KEYPAD To configure the LCD menu using phone s keypad follow the instructions below Enter MENU options When the phone is in idle press the round MENU button to enter the configuration menu Navigate in the menu options Press the arrow keys up down left right to navigate in the menu options Enter Confirm selection Press the round MENU button or Select soft key to enter the selected option Exit Press Exit soft key to exit to the previous menu Return to Home page In the Main menu press Home soft key to return home screen In sub menu press and hold Exit soft key until the Exit soft key changes to Home soft key then release the soft key The phone automatically exits MENU mode with an incoming call when the phone is off hook or the MENU mode if left idle for more than 60 seconds When the phone is in idle pressing the UP navigation key can see phone s IP address The MENU options are listed in the following table Table 6 CONFIGURATION MENU Call History Displays Local call logs and Broadsoft call log e Local Call Log Answered calls dialed calls missed calls transferred
26. GE DEFINITIONS e Added ability to dial the digits faster when using MPK as Dial DTMF SETTINGS PAGE DEFINITIONS e Added support to play short reminder beep when performing auto answer SETTINGS PAGE DEFINITIONS FIRMWARE VERSION 1 0 4 10 e Added option to show account name only and not the User ID on the LCD screen ACCOUNTS PAGE DEFINITIONS e Added option for adding Auth Header on initial REGISTER ACCOUNTS PAGE DEFINITIONS e Added Broadsoft Network Directories features SETTINGS PAGE DEFINITIONS GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 7 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video e Added Web Ul option for downloading Language XML file MAINTENANCE PAGE DEFINITIONS e Added Web Ul option for auto language download MAINTENANCE PAGE DEFINITIONS e Added Multicast paging support SETTINGS PAGE DEFINITIONS e Added Packet capture support MAINTENANCE PAGE DEFINITIONS e Added phonebook entry sorting option PHONEBOOK PAGE DEFINITIONS FIRMWARE VERSION 1 0 3 9 e Added PhonePower special feature ACCOUNTS PAGE DEFINITIONS e Added Broadsoft IM amp P features PHONEBOOK PAGE DEFINITIONS e Added Screensaver options to LCD under Preference gt Appearance CONFIGURATION VIA KEYPAD e Added Web UI option to select default search mode for phonebook CONFIGURATION VIA KEYPAD e Added Second dial tone support SETTINGS PAGE DEFINITIONS e Added Input character
27. I GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 68 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video ten Status Accounts Settings Network Maintenance Phonebook Version 1 0 0 3 Fhonebook Contacts All groups First Name Last Name Phone Number Alice Lee 5007 Bob Add Contact Delete All Contacts Copyright srandstream Networks Inc 2013 All Rights Reserved Click to dial from Add contacts Click to call this Edit contact available lines contact from the phone Figure 3 Web GUI Phonebook gt Contacts Click to Dial Account First Available Dial Number 1088 Figure 4 Click to Dial WALLPAPER GXP2130 GXP2140 GXP2160 support 3 approaches for wallpaper configurations Default Download and Upload GXP2140 GXP2160 also provide loading wallpaper file from USB drive Default Mode Under Default mode the phone will display the wallpaper supplied by firmware GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 69 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video Download Mode Under Download mode the phone will download the wallpaper from the specified server path under Wallpaper Server Path option The Wallpaper Server Path option will take effect only when Download mode specified See Figure 5 Download wallpaper from server The se
28. IDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 82 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video RESTORE FACTORY DEFAULT SETTINGS A Warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider Please follow the instructions below to reset the phone e Press MENU button to bring up the keypad configuration menu e Select System and enter e Select Operations Factory Reset e Awarning window will pop out to make sure a reset is requested and confirmed e Press the Yes soft key to confirm and the phone will reboot To cancel the Reset press No soft key instead GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 83 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 84 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video EXPERIENCING THE GXP2130 GXP2140 GXP2160 Please visit our website http www grandstream com to receive the most up to date up
29. IP Extension to notify the SIP server that the device is behind a NAT Firewall The default setting is No Defines whether SIP Instance ID is supported or not The default setting is Yes When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically The phone supports synchronized and non synchronized MWI The default setting is No GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 33 of 81 Ge Innovative IP Voice amp Video When set to Yes phone subscribes to the registration event package for the address of record that it is registering contacts against The default setting is No SUBSCRIBE for Registration The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in Enable 100rel order to support PSTN internetworking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages The default setting is No When set to Auto the phone will look for the caller ID in the order of P Asserted Identity Header Remote Party ID Header and From Header in the incoming SIP INVITE When set to Disabled all incoming calls are displayed with Unavailable When set to From Header the phone will display the caller ID based on the From Header in the incoming SIP INVITE The defa
30. Innovative IP Voice amp Video DOCUMENT PURPOSE This document describes how to configure GXP2130 GXP2140 GXP2160 features via phone s LCD menu and Web GUI menu The intended audiences of this document are phone administrators To learn the basic functions of GXP2130 GXP2140 GXP2160 please visit http www grandstream com Support to download the latest GXP2130 GXP2140 GXP2160 End User Guide GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 4 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video GUI INTERFACE EXAMPLES http www grandstream com products gxp_series general documents gxp2130 2140 2160 qui zip Screenshot of Login Page Screenshots of Status Pages Screenshots of Accounts Pages Screenshots of Settings Pages Screenshots of Network Pages Screenshots of Maintenance Pages Screenshots of Phonebook Pages NO oO P OD GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 5 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video GNU GPL INFORMATION GXP2130 GXP2140 GXP2160 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from ht
31. MESSAGE with LED indicator PHONEBOOK TRANSFER CONFERENCE HOLD HEADSET MUTE SEND REDIAL SPEAKERPHONE VOL VOL Voice Codec Support for G 729A B G 711u a law G 726 G 722 wide band and iLBC pending in band and out of band DTMF in audio RFC2833 SIP INFO Auxiliary Ports RJ9 headset jack allowing EHS with Plantronics headsets Telephony Features Hold transfer forward 4 way conference call park call pickup shared call appearance SCA bridged line appearance BLA downloadable phonebook XML LDAP up to 2000 items call waiting call log up to 500 records customization of screen off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones and music on hold server redundancy and fail over Sample Applications Weather currency GMI available for advanced custom application development HD audio Yes both on handset and speakerphone Base Stand Yes allow 2 angle positions Wall Mountable Yes Qos Layer 2 808 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level passwords MD5 and MD5 sess based authentication AES based secure configuration file SRTP TLS 802 1x media access control Multi language English Arabic Chinese Croatian Czech Dutch German French Hebrew Hungarian Italian Japanese Korean Polish Portuguese Russian Slovenia Spanish Turkish Upgrade Pr
32. N 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 35 of 81 Un Innovative IP Voice amp Video The SIP Session Timer extension in seconds that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will Session Expiration be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default setting is 180 The valid range is from 90 to 64800 Min SE The minimum session expiration in seconds The default value is 90 seconds The valid range is from 90 to 64800 If set to Yes and the remote party supports session timers the phone will Caller Request Timer use a session timer when it makes outbound calls The default setting is No If set to Yes and the remote party supports session timers the phone will Callee Request Timer use a session timer when it receives inbound calls The default setting is No If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No The default setting is No Force Timer As a Caller select UAC to use th
33. Omit charset UTF 8 in MESSAGE content type Different soft switch vendors have various specific requirements Therefore users may need select special features to meet these requirements Users can choose from Standard Nortel MCS Broadsoft CBCOM RNK Sylantro Huawei IMS and PhonePower depending on the server type The default setting is Standard Default setting is No When set to Yes a soft key BSCCenter is displayed on LCD User can access different Broadsoft Call Center agent features via this softkey Please note that Feature Key Synchronization will be enabled regardless of this setting Broadsoft Hoteling event feature Default setting is No With Hoteling Event enabled user can access the Hoteling feature option by pressing the BSCCenter sof tkey When set to Yes the phone will send SUBSCRIBE to the server to obtain call center status The default setting is No When enabled Feature Key Synchronization will be enabled regardless of web settings This feature is used for Broadsoft call feature synchronization When it s enabled DND Call Forward features and Call Center Agent status can be synchronized between Broadsoft server and phone The default setting is Disabled When enabled it will send SUBSCRIBE to Broadsoft server to obtain Call Park notifications The default setting is Disabled Account x gt SIP Settings gt Session Timer GXP2130 GXP2140 GXP2160 FIRMWARE VERSIO
34. P location of the phone if available Otherwise specify the self defined city code For example USCA0638 is the city code for Los Angeles CA United States Specifies the weather update interval in minutes The default value is Update Interval 15 minutes Specifies the degree unit for the weather information to display on the Degree Unit phone User could chose Fahrenheit Celsius or Auto to display the degree unit The default setting is Auto Configures to enable or disable currency update on the phone The Enable Currency Update default setting is Yes If set to No the currency information screen will not show Configures currency code for the phone to look up and display the Currency Code currency information The default setting is EUR USD GBP USD CAD USD AUD USD CNY USD JPY USD Settings gt XML Application Configures the server path to download the idle screen XML file This field could be IP address or URL with up to 256 characters Server Path Specifies the softkey name displayed on the idle screen for the users to enter XML application The default Softkey Label is XMLApp Seitings gt Programmable Keys Line Key X Assigns a function to the corresponding line key The key mode options Softkey Label GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 48 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE are stream Innovative IP Voice amp Video Line Regular line
35. RSION 1 0 4 16 ADMINISTRATION GUIDE Delayed Call Forward Wait Time Enable Call Features D ue Innovative IP Voice amp Video Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed Example of a simple dial plan used in a Home Office in the US 41900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allows dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of
36. Tap Multi Tap User may tap the same key multiple times to switch to the desired character Shiftable After pressing the number button user will see the IDs of the characters that matching to the button User can select the desired character by entering the corresponding ID on GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 21 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video keypad e Time Settings Configures date and time on the phone e Search Mode Specifies the phonebook search mode to QuickMatch or ExactMatch By default it is QuickMatch Phone Phone sub menu includes the following options e SIP Configures SIP Proxy Outbound Proxy SIP User ID SIP Auth ID SIP Password SIP Transport and Audio information to register SIP account on the phone e Call Features Configures call forward features for Forward All Forward Busy Forward No Answer and No Answer Timeout System System sub menu includes the following options e Network O IP Setting Selects IP mode DHCP Static IP PPPoE Configures PPPoE account ID and password Configures static IP address Netmask Gateway DNS Server 1 and DNS Server 2 802 1X Enables Disables 802 1X mode Configures 802 1x identity and MD5 password Layer 2 QoS Configures 802 1Q VLAN Tag and priority value Select Reset Vlan Config to reset VLAN configuration e Bluetooth Settings GXP2140 GXP2160 only
37. Users can also use DHCP option 43 vendor specific option to do this DHCP option 43 approach has priorities Enables DHCP Option 120 from local server to override the SIP Server on the phone The default setting is No Enables automatic provision feature on the phone when 3CX is used as the SIP server The default setting is Yes Enables automatic upgrade and provisioning The default setting is No Defines the hour of the day to check the HTTP TFTP server for firmware upgrades or configuration files changes The default value is 1 Defines the day of the week to check HTTP TFTP server for firmware upgrades or configuration files changes The default value is 1 Authenticates configuration file before acceptance The default setting is No Click to download phone s configuration file in txt format Upload configuration file to phone Maintenance gt Syslog Syslog Server Syslog Level The URL or IP address of the syslog server for the phone to send syslog to Selects the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Syslog messages are sent based on the following events e Product model version on boot up INFO level e NAT related info INFO level e sent or received SIP message DEBUG level GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 58 of 81 tream Innovative IP Voice
38. V NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP LDAP TR 069 802 1x TLS SRTP IPv6 Network Interfaces Dual switched auto sensing 10 100 1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4 3 inch 480x272 TFT color LCD Bluetooth Yes Bluetooth V2 1 Feature Keys 6 line keys with up to 6 SIP accounts 24 speed dial BLF extension keys with dual color LED 5 programmable context sensitive softkeys 5 navigation menu keys 11 dedicated function keys for MESSAGE with LED indicator PHONEBOOK TRANSFER CONFERENCE HOLD HEADSET MUTE SEND REDIAL SPEAKERPHONE VOL VOL Voice Codec Support for G 729A B G 711u a law G 726 G 722 wide band iLBC pending GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 17 of 81 GR Innovative IP Voice amp Video and in band and out of band DTMF in audio RFC2833 SIP INFO Auxiliary Ports RJ9 headset jack allowing EHS with Plantronics headsets USB Telephony Features Hold transfer forward 5 way conference call park call pickup shared call appearance SCA bridged line appearance BLA downloadable phonebook XML LDAP up to 2000 items call waiting call log up to 500 records customization of screen off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones and music on hold server red
39. aa ia aa A a D aeai AAEE 29 Table 8 Account Page Deftnitons 31 Table 9 Settings Page Definitions rrrrrnnnnnnvvnnnnnvnnnnnrrrnnnnnvennnnnrnnnnnnrannnnnnennnnnnnnnnrnrassennnenennnrnennenrnsennnnene 43 Table 10 Network Page Definitions rrrnannnvnnnnnrrnnnorrrrnnnnnrennnnnrnenennrannnnnnenennnrnnnernrnesennnensnnnrnenrsnrnenennnnne 55 Table 11 Maintenance Page Definitions nrrnrnnnrnnnnnrrrvnnnnnrnnnnnnrnnnnnnrrnnnnnnnnnnnnrnnnenrrnenennnenennnrnnnrenrnennnnnnne 57 Table 12 Phonebook Page Definitions aanrrnnnnnvnnnnnrrrnnnnnvnnnnnnrnnnnnnrannnnnnenennnrnnnnnnrrnsannnenennnrnnnnenrnesennnene 61 Table of Figures GXP2130 GXP2140 GXP2160 User Manual Figure 1 Keypad MENU Elow sicaire annarnis sanoen aoaaa aaa aaa a a A Aia aea ii aa aana 25 Figur 2 Web e 67 Figure 3 Web GUI Phonebook Contachs 69 Figure 4 GClick to RTE 69 Figure 5 Download wallpaper from ener 70 Figure 6 Upload selected wallpaper to phone ssssssessssesssiessrrresrirtsirsssitnsstntttnnntstinnstnnnntnnnnnnnnarnnnnennnnnt 71 Figure 7 Packet Capture 1016 tales cictisecevatcnseoasdeenetuybaaaetinetnn ne deeedteais aaa Eege Eege NaRa A NAE Ra 73 Figure 8 Capture to USB drive 73 Figure 9 Capture to internal storage cccceeeeeeeeseneeeeeeeeeeeeaeeeeeeeeeeseaaaeeseeaeeeeeeeeeeeeaaeeeeeeeeeeeeeeesiaaeesees 74 GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 3 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us
40. ast is received with higher priority 1 being the highest that one will be played instead The default setting is Disabled The codec for sending multicast pages there are 5 codecs could be used PCMU PCMA G 726 32 G 729A B G 722 wide band The default setting is PCMU Defines multicast listening addresses and labels For example Listening Address should match the sender s Value such as 237 11 10 11 6767 Label could be the description you want to use For details please check the Multicast Paging User Guide on our Website Settings gt Ring Tone Call Progresses Tones System Ring Tone Dial Tone Second Dial Tone Message Waiting Ring Back Tone Call Waiting Tone Busy Tone Reorder Tone Call Waiting Tone Gain Configures ring or tone frequencies based on parameters from local telecom The default value is North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported This adjusts the call waiting tone volume Users can select Low Medium or High
41. could be any digit from 0 to 9 Samples xx at least 2 digit number xx only 2 digit number 345 xx 3 digit number with the leading digit of 3 4 or 5 6 9 xx 3 digit number with the leading digit from 6 to 9 e Alert Info text Users could configure the matching rule as certain text e g priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info lt http 127 0 0 1 gt info priority Selects the distinctive ring tone for the matching rule When the incoming caller ID or Alert Info matches the rule the phone will ring with the selected ring Defines the timeout in seconds for the rings on no answer The default setting is 60 The valid range is from 10 to 300 If set to Yes the From header in outgoing INVITE messages will be set to anonymous essentially blocking the Caller ID to be displayed The default setting is No If set to Yes anonymous calls will be rejected The default setting is No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep The default setting is No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls based on the SIP info header sent from the server proxy The default setting is No Used in addition to match the contents of the info parameter
42. dates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream IP phone it will be sure to bring convenience and color to both your business and personal life GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 85 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE
43. e phone as the refresher or select UAS to UAC Specify Refresher pr use the Callee or proxy server as the refresher The default setting is Omit As a Callee select UAC to use caller or proxy server as the refresher or UAS Specify Refresher Beg select UAS to use the phone as the refresher The default setting is UAC The Session Timer can be refreshed using the INVITE method or the Force INVITE UPDATE method Select Yes to use the INVITE method to refresh the session timer The default setting is No Account x gt SIP Settings gt Security Settings Check Domain Choose whether the domain certificates will be checked or not when Certificates TLS TCP is used for SIP Transport The default setting is No Validate Certification Validate certification chain when TCP TLS is configured The default setting Chain is No Validate Incoming Choose whether the incoming messages will be validated or not The default Messages setting is No If set to Yes SIP User ID will be checked in the Request URI of the incoming INVITE If it doesn t match the phone s SIP User ID the call will be rejected The default setting is No Check SIP User ID for incoming INVITE GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 36 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Us Innovative IP Voice amp Video When set to Yes the SIP address of the Request URL in the incoming SIP message will be checked If it doesn
44. e server with the server path or plug your USB drive with wallpaper source into GXP2140 2160 to upload the wallpaper Note USB is only for GXP2140 GXP2160 Specifies the wallpaper server path This option will take effect when wallpaper source is Download Click on the Upload button to browse and upload the desired wallpaper file This option will take effect when wallpaper source is Uploaded Disable Enable Screensaver By default screensaver is enabled Configures the minutes of idle before the screensaver activates Valid range is 3 to 6 The default time is 3 minutes Settings gt Date and Time NTP Server Allow DHCP Option 42 Override NTP Server Time Zone Self Defined Time Zone Date Display Format Defines the URL or IP address of the NTP server The phone may obtain the date and time from the server The default setting is us pool ntp org Defines whether DHCP Option 42 should override NTP server or not When enabled DHCP Option 42 will override the NTP server if it s set up on the LAN The default setting is Yes Configures the date time used on the phone according to the specified time zone This parameter allows the users to define their own time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M4 1 0 M11 1 0 MTZ 6MDT 5 This indicates a time zone with 6 hours offset with 1 hour ahead when daylight saving which is U S central time If i
45. ed by a presence server and it is tied to the Do Not Disturb status of the phone s extension Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message PBX server has to support this feature Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured Speed Dial number using account 2 Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call Enable MPK Sending DTMF has to be set to Yes first Voice Mail Select Account and enter the Voice Mail access number in the Value field Call Return The last answered calls can be dialed out by using Call Return The Value field should be left blank Also this option is not binding to the account and the call will be returned based on the account with the last answered call Transfer Select Account and enter the number in the Value field to be transferred blind transfer during the call Call Park Select Account and enter the call park extension in the Value field to park pick up the call Intercom Select Account and enter the extension number in the Value field to do the intercom LDAP Search This option is to narrow the LDAP search scope Enter the LDAP search base in the Description field It could be the
46. eneral Settings Call Features Weather Multicast Paging Enable Weather Update No Yes Code Auto Self ity C Audio Control City Auto Self Defined City Code Self Defined City Code USMA0046 Update Interval 15 Web Service Degree Unit Auto Fahrenheit O Celsius XML Applications Programmatie Kere Enable Currency Update J No Yes Currency Code EUR USD GBP USD CAD L Copyright Grandstream Networks Inc 2014 All Rights Reserved Figure 2 Web Service By default the City Code is set to Automatic which allows the phone to obtain weather information based on the IP location detected To use Self Defined City Code option please follow the steps below to obtain the correct city code e In a web browser go to www weather com e Enter the city name in the search field For example Boston MA And click on SEARCH e The searching result will show in a new window with URL in the browser s address bar For example http www weather com weather today Boston MA USMA0046 1 US e Inthe above link USMA0046 is the city code to be filled in Self Defined City Code option Users could then further configure the Update Interval and Degree Unit for weather information display EDITING CONTACTS AND CLICK TO DIAL From GXP2130 GXP2140 GXP2160 Web GUI users could view contacts edit contacts or dial out with GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 67 of 81 FIRMWARE
47. er Phone parameter will be attached to TEL URI the Request Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable NAT Traversal Selects whether or not the phone will send SIP Register messages to the SIP Registration gt proxy server The default setting is Yes If set to Yes the SIP user s registration information will be cleared when Unregister On Reboot S the phone reboots The SIP Contact header will contain to notify the GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 32 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Register Expiration Reregister Before Expiration Local SIP Port SIP Registration Failure Retry Wait Time SIP T1 Timeout SIP T2 Timeout SIP Transport SIP URI Scheme when using TLS Use Actual Ephemeral Port in Contact with TCP TLS Remove OBP from route Support SIP Instance ID SUBSCRIBE for MWI Us Innovative IP Voice amp Video server to unbind the connection The default setting is No Specifies the frequency in minutes that the phone refreshes its registration with the specified registrar The default value is 60 minutes The maximum value is 64800 minutes about 45 days Specifies the frequency in seconds that the phone sends re registration request before the current registration expires The default value is 0 Defi
48. es of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated number attributes Example telephoneNumber telephoneNumber Mobile Configures the entry information to be shown on phone s LCD Up to 3 fields can be displayed Example cn sn telephoneNumber Specifies the maximum number of results to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 Specifies the interval in seconds for the server to process the request and client waits for server to return The default setting is 30 seconds Specifies whether the searching result is sorted or not The default setting is No Configures to enable LDAP number searching when dialing and receiving calls Configures the display name when LDAP looks up the name for incoming call or outgoing call This field must be a subset of the LDAP Name Attributes Example gn cn sn description GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 63 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 64 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video NAT SETTINGS If the devices are kept within a private network behind a firewall we recommend using STUN Server The following set
49. g When set to Yes the device will use the first matching vocoder in the Vocoder in 2000K SDP received 2000K SDP as the codec The default setting is No Enable SRTP mode based on your selection from the drop down menu The default setting is Disabled SRTP Mode Defines whether symmetric RTP is supported or not The default setting is No Controls the silence suppression VAD feature of the audio codec G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled The default setting is No Symmetric RTP Silence Suppression Configures the number of voice frames transmitted per packet When Voice Frames Per TX configuring this it should be noted that the ptime value for the SDP will GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 37 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE G 726 32 Packing Mode Jitter Buffer Type Jitter Buffer Length Us Innovative IP Voice amp Video change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality The default setting is 2 Selects ITU or IETF for G726 32 packing mode The default setting is ITU Selects either Fixed o
50. ges or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adaptor with the GXP2130 GXP2140 GXP2160 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 11 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 12 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1 GXP2130 GXP2140 GXP2160 FEATURES IN A GLANCE GXP2130 GXP2140 GXP2160 3 lines 2 8 inch 820x240 TFT color LCD 4 programmable soft keys 8 programmable Multi Purpose Keys 4 way conference 4 lines 4 3 inch 480x272 TFT color LCD 5 programmable soft keys Bluetooth V2 1 5 way conference Expansion board
51. gt Packet Capture Packet Capture Status Capture Location Internal Storage With RTP Packets No Y USB Filename 0 sat Sap oo Figure 7 Packet Capture in idle In the option Capture Location User can select to store the capture file in phone s internal storage or extended USB storage When the Capture Location is specified as USB a USB drive must be connected When USB is selected as the capture location user can define the capture file name in USB Filename field User can also define whether RTP packets will be captured or not from With RTP Packets option Note Only GXP2140 GXP2160 supports USB connection Packet Capture Capture Location USB v With RTP Packets Yes USB Filename Incoming_call fsa Sup Em Figure 8 Capture to USB drive GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 73 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video Packet Capture Status RUNNING j Capture Location Internal Storage Y With RTP Packets No I USB Filename Figure 9 Capture to internal storage When the capture configuration is set press Start button to start packet capture The Status will become RUNNING while capturing as showed in Figure 8 and Figure 9 Press Stop button to end capture If the capture location is internal storage user can press Download button to download capture file to local PC If capture location is USB
52. he LDAP server allows anonymous binds Configures the filter used for number lookups Examples telephoneNumber Mobile returns all records which has the telephoneNumber or Mobile field starting with the entered prefix amp telephoneNumber cn returns all the records with the telephoneNumber field starting with the entered prefix and cn field set Configures the filter used for name lookups Examples fcn sn returns all records which has the cn or sn field starting with the entered prefix sn returns all the records which do not have the sn field starting with the entered prefix amp cn telephoneNumber returns all the records with the cn field starting with the entered prefix and telephoneNumber field set Selects the protocol version for the phone to send the bind requests The LDAP Version MN default setting is Version 3 LDAP Name Attributes Specify the name attributes of each record which are returned in the LDAP GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 62 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE LDAP Number Attributes LDAP Display Name Max Hits Search Timeout Sort Results LDAP Lookup Lookup Display Name tream Innovative IP Voice amp Video search result This field allows the users to configure multiple space separated name attributes Example gn cn sn description Specifies the number attribut
53. his option and press Left Right Navigation key to do LCD GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 23 of 81 ADMINISTRATION GUIDE tream Innovative IP Voice amp Video Diagnostic Press Exit soft key to quite e UCM Detect Detect connect UCM server to process auto provision Manually input the IP and port of the UCM server phone wants to bind with Or select from the available UCM server in network e Operations o Factory Reset Restores the phone to factory default settings Reboot Reboots the phone The following picture shows the keypad MENU configuration flow GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 24 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE MENU Call History Status Contacts Messages Preference Reboot Figure 1 Keypad MENU Flow Local CallLog Broadsoft Call Log Account Status Network Status System information ndstream Innovative IP Voice amp Video Hardware Enable Disable Password Local Phonebook Local Group e Ring Tone Bluetooth Phoneboo Ring Volume GXP2140 GXP2160 only Broadsoft Phonebook LDAP Directory Instant Messages Voice Mails Active LCD Brightness Idle LCD Brightness Screensaver Screensaver Timeout Do Not Disturb Star Key Lock Sounds Display Language Default Input Selection Appearance Language and Input
54. ically removed The default setting is Yes Sort phonebook based on the selection of first name or last name The default setting is Last Name Click on Download to download the XML phonebook file to local PC Click on Upload to upload local XML phonebook file to the phone GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 61 of 81 Phonebook Key Function Default search mode Us Innovative IP Voice amp Video Control the behavior of phonebook key There are four options Default LDAP Search Local Phonebook Local Group The default setting is Default when user presses it phone LCD will show the four options Configures the default phonebook search mode The default setting is Qick match Phonebook gt LDAP Server Address Port Base User Name Password LDAP Number Filter LDAP Name Filter Configures the IP address or DNS name of the LDAP server Configures the LDAP server port The default port number is 389 Configures the LDAP search base This is the location in the directory where the search is requested to begin Example dc grandstream dc com ou Boston dc grandstream dc com Configures the bind Username for querying LDAP servers Some LDAP servers allow anonymous binds in which case the setting can be left blank Configures the bind Password for querying LDAP servers The field can be left blank if t
55. ill not take effect while idle The default setting is No Disables the Transfer function The default setting is No Configures the number for the phone to dial as DTMF during the call using TRAN button If set to Yes the phone will use attended transfer by default The default setting is No Specifies whether to replace by 23 or not for some special situations The default setting is No Enables Click To Dial feature If this feature is enabled user could click the green dial button on left top corner of phone s Web GUI then choose the account and dial to the target number The default setting is Disabled Defines the interval in seconds to save the call history to phone s flash 0 means this option is disabled The default value is 300 seconds Defines the number of unsaved logs before written to phone s flash 0 means this option is disabled The default value is 200 entries Settings gt Multicast paging GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 44 of 81 Paging Barge Paging Priority Active Multicast Paging Codec Multicast Listening tream Innovative IP Voice amp Video During active call if incoming multicast page is higher priority 1 being the highest than this value the call will be held and multicast page will be played The default setting is Disabled If enabled during a multicast page if another multic
56. in the list with Multi Purpose Key If the server supports this feature users need Eventlist BLF URI to configure an eventlist BLF URI on the service side first i e BLF1006 myserver com with a list of extension included On the phone in this eventlist BLF URI field fill in the URI without the domain i e GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 34 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Conference URI Music On Hold URI Force BLF Call pickup by prefix BLF Call pickup Prefix PUBLISH for Presence Omit charset UTF 8 in MESSAGE Special Feature Broadsoft Call Center Hoteling Event Call Center Status Broadsoft Executive Assistant Feature Key Synchronization Broadsoft Call Park Us Innovative IP Voice amp Video BLF1006 To monitor the extensions in the list under Web GUI gt Settings gt Programmable Keys page please select eventlist BLF in the key mode choose account enter the value of each extension in the list Configures Conference URI for N way conference Ad hoc Conference Configures Music On Hold URI to call when a call is on hold Server side needs to support this feature Configures to always use the prefix for BLF Call pickup The default setting is No Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key The default setting is Enables presence feature on the phone The default setting is No
57. in the Call Info header for auto answer GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 1 GXP2130 GXP2140 GXP2160 Page 40 of 81 6 ADMINISTRATION GUIDE Refer To Use Target Contact Transfer on Conference Hangup No Key Entry Timeout s Use as Dial Key DND Call Feature On DND Call Feature Off Us Innovative IP Voice amp Video If set to Yes the Refer To header uses the transferred target s Contact header information for attended transfer The default setting is No If set to Yes when the phone hangs up as the conference initiator the conference call will be transferred to the other parties so that other parties will remain in the conference call The default setting is No Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds The valid range is from 1 to 15 Allows users to configure the key as the Send key If set to Yes the key will immediately dial out the input digits In this case this key is essentially equivalent to the Send key If set to No the key is included as part of the dialing string and please make sure the dial plan is properly configured to allow dialing out The default setting is Yes Configures DND feature code to turn on DND your phone will send INVITE with the feature code you configured to your server Configures DND feature code to turn off DND you
58. key to open up a line and switch line The Value field can be left blank Shared Line Share line for Shared Line Appearance feature Select the Account registered as Shared line for the line key The Value field can be left blank Speed Dial Select the Account to dial from And enter the Speed Dial number in the Value field to be dialed or enter the IP address to set the Direct IP call as Speed Dial Busy Lamp Field BLF Select the Account to monitor the BLF status Enter the extension number in the Value field to be monitored Presence Watcher This option has to be supported by a presence server and it is tied to the Do Not Disturb status of the phone s extension Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message PBX server has to support this feature Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured Speed Dial number using account 2 Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call Enable MPK Sending DTMF has to be set to Yes first Voice Mail Select Account and enter the Voice Mail access number in the Value field Call Return The last answered calls can be dialed out by using Call Return The Value field should be left
59. le sending DTMF via specific MPKs Mute Key Functions While Idle Disable Transfer In call dial number on pressing transfer key Auto Attended Transfer Do Not Escape as 23 in SIP URI Click To Dial Feature Call History Flash Writing Write Timeout Call History Flash Writing Max Unsaved Log Us Innovative IP Voice amp Video remotely The default setting is No Disables Direct IP Call The default setting is No When set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call off hook the phone and dial XXX X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or X are also valid so leading 0 is not required but OK No SIP server is required to make quick IP call The default setting is No Disables the Conference function The default setting is No When it s set to Yes the DTMF digits entered during the call will not be displayed on phone LCD The default setting is No Enables certain MPKs to send DTMF during the call This option does not affect Dial DTMF The default setting is No Specifies the function of mute key in idle Default setting is DND When select Idle Mute and press Mute key while idle the future incoming call will be answered with mute When select Disabled Mute key w
60. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GXP2130 GXP2140 GXP2160 Enterprise IP Phone Administration Guide GXP2130 GXP2140 GXP2160 Administration Guide This page intentionally left blank GXP2130 GXP2140 GXP2160 Administration Guide ream Innovative IP Voice amp Video GXP2130 GXP2140 GXP2160 Administration Guide Table of Content DOCUMENT PURPOSE sistsisicsssccidicccstecincswwenceeeserasssasciedzadiacetiantnanednsccedceens 4 GU INTERFAGE EXAMPLES isticsiiccccicscccstnansennenostensetssaseiatsnsaisicensicedsccnsctates 5 GNU GPL INFORMATION egueeeezeeegesper reeusrepeeeegegesbeksCudeeeeuEeECEreeeeegedgeEN 6 CHANGE LOG EE ME ER 7 FIRMWARE VERSION 1 0 4 16 EEE ENE 7 FIRMWARE VERSION 1 0 4 15 EEE 7 FIRMWARE VERSION 1 0 4 10 GS 7 ENN 8 FIRMWARE VERSION 1 0 2 9 era skninde 8 EE EE ET ap ease eee 8 FIRMWARE VERSION 1 0 1 19 EEE 8 Eed 9 EISE 9 FIRMWARE VERSION EEE 9 VO ee 11 PRODUCT OVERVIEW ET 13 EEGENEN 13 GXP2130 GXP2140 GXP2160 TECHNICAL SPECIFICATIONS sesssssseeeesssetsesssniesersnnenee 15 El Te Eug ee 19 CONFIGURATION VIA KEYPAD veven 19 ENEISIIEE HIERBER eet Eeer Eege 27 EM 29 STATUS PAGE ADEN 29 ACCOUNTS PAGE DEFINITIONS e ees eege 31 EVENES 43 NETWORK PAGE DEFINITIONS ee gege Eege 55 MAINTENANCE PAGE DEFINITIONS emgedreint 57 PHONEBOOK PAGE DEFINITIONS vea 61 GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 1 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUI
61. nes the local SIP port used to listen and transmit The default value is 5060 for Account 1 5062 for Account 2 5064 for Account 3 5066 for Account 4 5068 for Account 5 5070 for Account 6 The valid range is from 1 to 65535 Specifies the interval to retry registration if the process is failed The valid range is 1 to 3600 The default value is 20 seconds SIP T1 Timeout is an estimate of the round trip time of transactions between a client and server If no response is received the timeout is increased and request re transmit retries would continue until a maximum amount of time define by T2 The default setting is 0 5 seconds SIP T2 Timeout is the maximum retransmit time of any SIP request messages excluding the INVITE message The re transmitting and doubling of T1 continues until it reaches the T2 value The default setting is 4 seconds Determines the network protocol used for the SIP transport Users can choose from TCP UDP and TLS The default setting is UDP Specifies if sip or sips will be used when TLS TCP is selected for SIP Transport The default setting is sips This option is used to control the port information in the Via header and Contact header If set to No these port numbers will use the permanent listening port on the phone Otherwise they will use the ephemeral port for the particular connection The default setting is No Configures to remove outbound proxy from route This is used for the S
62. ng when headset is used on Toggle Headset Speaker mode If set to Yes when the phone is in Headset Toggle Headset Speaker mode both headset and speaker will ring on incoming call The default setting is No Always Ring Speaker Configures the transmission gain of the headset The default value is Headset TX gain OdB Headset RX gain Configures the receiving gain of the headset The default value is OdB Configures the transmission gain of the handset The default value is 0 Handset TX gain dB Settings gt LCD Display Configures the LCD brightness when the phone is active Valid range is Backlight Brightness Active g 9 10 to 100 where 100 is the brightest Default value is 100 Configures the LCD brightness when the phone is idle Valid range is 10 Backlight Brightness Idle j i to 100 where 0 is off and 100 is the brightest Default value is 60 Disable Missed Call If set to Yes the screen will turn off the LCD backlight when there is a Backlight missed call on the phone The default setting is No Specifies the wallpaper source mode Default Download USB and Wallpaper Source en Uploaded User could upload a wallpaper source into your phone or GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 46 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Wallpaper Server Path Upload Wallpaper Screensaver Screensaver Timeout D ue Innovative IP Voice amp Video download it from fil
63. numbers Defines the timeout in seconds before the call is forwarded on no answer The default value is 20 seconds The valid range is 1 to 120 The default setting is Yes When enabled call features using star codes will be supported locally If set to No Call Features and DND options under LCD menu are supported ForwardAll softkey will not be displayed in LCD for Account 1 and also the feature code will need to be provided from the server side Configures Call Log setting on the phone You can log all calls only log Call Log incoming outgoing calls missed calls will not be logged or disable call log The default setting is Log All Calls GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 39 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Account Ring Tone Match Incoming Caller ID Ring Timeout Send Anonymous Anonymous Call Rejection Auto Answer Allow Auto Answer by Call Info Custom Call Info for Auto Answer stream Innovative IP Voice amp Video Allows users to configure the ringtone for the account Users can choose from different ringtones from the dropdown menu Specifies matching rules with number pattern or Alert Info text When the incoming caller ID or Alert Info matches the rule the phone will ring with selected distinctive ringtone Matching rules e Specific caller ID number For example 8321123 e A defined pattern with certain length using x and to specify where x
64. oad 802 1X CA certificate to the phone or delete existed 802 1X CA certificate from the phone Upload 802 1X Client certificate to the phone or delete existed 802 1X Client certificate from the phone Specifies the HTTP proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Specifies the HTTPS proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Defines the Layer 3 QoS parameter This value is used for IP Precedence Diff Serv or MPLS The default value is 12 Assigns the VLAN Tag of the Layer 2 QoS packets The default value is 0 Assigns the priority value of the Layer2 QoS packets The default value is 0 Configures the PC port mode When set to Mirrored the traffic in the LAN port will go through PC port as well and packets can be captured by GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 56 of 81 Enable LLDP tream Innovative IP Voice amp Video connecting a PC to the PC port The default setting is Enabled Control the LLDP Link Layer Discovery Protocol service The default setting is Enabled MAINTENANCE PAGE DEFINITIONS Table 11 Maintenance Page Definitions Maintenance gt Web Access End User Password Confirm Password Current Admin Password Admin Password Confirm Password Set ne
65. ord to access the Web Configuration Menu Note The computer has to be connected to the same sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the IP address of the phone will display in MENU gt Status gt Network Status This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone has IP address 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser There are two default passwords for the login page User Password Web Pages Allowed End User Level user 123 Only Status and Basic Settings Administrator Level admin admin Browse all pages The password is case sensitive with maximum length of 25 characters When changing any settings always SUBMIT them by pressing the Save or Save and Apply button on the bottom of the page If the change is saved only but not applied after making all the changes click on the APPLY button on top of the page to submit After submitting the changes in all the Web GUI pages reboot the phone to have the changes take effect if necessary All the options under Account
66. ovisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or encrypted XML configuration file Power amp Green Energy Efficiency Universal power adapter included Input 100 240VAC Output 12VDC 0 5A Integrated Power over Ethernet 802 3af GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 15 of 81 Ge Innovative IP Voice amp Video Max power consumption 3W power adapter or 25 5W PoE Physical Dimension 193mm W x 211mm L x 84 5 mm H Unit weight 0 78kg Package weight 1 3kg Temperature and 32 104 F 0 40 C 10 90 non condensing Humidity Package Content GXP2130 phone handset with cord base stand universal power supply network cable Quick Start Guide Compliance FCC Part15 Class B EN55022 ClassB EN61000 3 2 EN61000 3 3 EN55024 EN60950 1 AS NZS CISPR22 Class B Table 4 GXP2140 TECHNICAL SPECIFICATIONS Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP LDAP TR 069 802 1x TLS SRTP IPv6 Network Interfaces Dual switched auto sensing 10 100 1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4 3 inch 480x272 TFT color LCD Bluetooth Yes Bluetooth V2 1 Feature Keys 4 line keys with up to 4 SIP accounts 5 prog
67. r Adaptive for jitter buffer type based on network conditions The default setting is Adaptive Selects jitter buffer length from 100ms to 800ms based on network conditions The default setting is 300ms Account x gt Call Settings Early Dial Dial Plan Prefix Selects whether or not to enable early dial If it s set to Yes the SIP proxy must support 484 response Early Dial means that the phone sends for each pressed digit a SIP INVITE message to SIP server SIP server looks into its extensions and if no match happened yet it sends back a 484 Address Incomplete message Otherwise it executes the action The default setting is No Configures the prefix to be added to each dialed number A dial plan establishes the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx at least 2 digit numbers b xx only 2 digit numbers Dial Plan c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 f lt 2 011 gt replace digit 2 with 011 when dialing g the OR operand e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt XXXXXXX GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 38 of 81 FIRMWARE VE
68. rammable context sensitive softkeys 5 navigation menu keys 11 dedicated function keys for MESSAGE with LED indicator PHONEBOOK TRANSFER CONFERENCE HOLD HEADSET MUTE SEND REDIAL SPEAKERPHONE VOL VOL Voice Codec Support for G 729A B G 711u a law G 726 G 722 wide band iLBC pending and in band and out of band DTMF in audio RFC2833 SIP INFO Auxiliary Ports RJ9 headset jack allowing EHS with Plantronics headsets USB extension module port Telephony Features Hold transfer forward 5 way conference call park call pickup shared call appearance SCA bridged line appearance BLA downloadable phonebook XML LDAP up to 2000 items call waiting call log up to 500 records customization of screen off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones and music on hold server redundancy and fail over Sample Applications Weather currency GMI available for advanced custom application development HD audio Yes both on handset and speakerphone Extension Module Yes can power up up to 4 GXP2200EXT modules which features a 128x384 graphic LCD 20 quick dial BLF keys which dual color LED 2 navigation keys and less than 1 2W power consumption per unit Base Stand Yes allow 2 angle positions GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 ADMINISTRATION GUIDE Page 16 of 81
69. rver path must begin with tftp or http or https otherwise phone will assume HTTP mode Wallpaper Source Download wv Wallpaper Server Path http your_path com Upload Wallpaper Upload Figure 5 Download wallpaper from server USB Mode For GXP2140 GXP2160 only Under USB mode when USB drive is connected on phone it will look for a wallpaper jpg file under the USB root directory If no such file found phone will display default wallpaper Uploaded Mode Under Uploaded mode user can browse and upload a jpg or joeg format wallpaper file The image must be smaller 500 KB See Figure 6 Upload selected wallpaper to phone GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 70 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Innovative IP Voice amp Video Must be in JPG format 500 KB or smaller Gi et to Default Figure 6 Upload selected wallpaper to phone SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button will save but not apply the changes until the Apply button on the top of web GUI page is clicked Or users could directly press Save and Apply button We recommend rebooting or powering cycle the phone after applying all the changes REBOOTING FROM REMOTE LOCATIONS Press the Reboot button on the top right corner of the web GUI page to reboot the phone remotely The web browser will then display a reboot message Wait for abou
70. s page and Phonebook page do not require reboot Most of the options under Settings page do not require reboot GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 27 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 28 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE stream Innovative IP Voice amp Video DEFINITIONS This section describes the options in the phone s Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account status Network status and System Info of the phone e Account To configure the SIP account e Settings To configure call features ring tone audio control LCD display date and time Web services XML applications programmable keys and etc e Network To configure network settings e Maintenance To configure web access upgrading and provisioning syslog language settings TR 069 security and etc e Phonebook To manage Phonebook and LDAP STATUS PAGE DEFINITIONS Table 7 Status Page Definitions Status gt Account Status Account Account index User could configure 6 SIP accounts on the phone SIP User ID Displays the configured SIP User ID for the account Displays the configured SIP Server address URL or IP address and port of SIP Server the SIP server Displays SIP registration s
71. same or different from the Base in LDAP configuration under Advanced Settings The GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 52 of 81 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video Base in LDAP configuration will be used if the Description field is left blank Enter the LDAP Name Number filter in the Value field For example If users set MPK 1 as LDAP Search for Account 1 and set filters Description gt ou video ou SZ dc grandstream dc com Value gt sn Li Since the Base for LDAP server configuration is dc grandstream dc com ou video ou SZ is added to narrow the LDAP search scope sn Li is the example to filter the last name Multicast Paging This option is for multicast sending Enter Line key description in Description filed and multicast sending address in Value field Record This option is for Recording calls Enter Line key description in Description filed and the recorded extension number in Value field Please make sure whether your VOIP provider supports this feature before using it Settings gt Broadsoft gt Broadsoft Directories XSI Network Directories Configures XSI Directory e Server Configure the BroadWorks Xsi server URI If the server uses HTTPS please add the header Hu hi fks HEA Ahead of the Server URI For instance https SERVER URI e Por Configure the BroadWorks Xsi server port The default port
72. ser name for the ACS to connect to the phone Username Connection Request The password for the ACS to connect to the phone Password Connection Request Port CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL Maintenance gt Security The port for the ACS to connect to the phone GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 59 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Configuration via Keypad Menu Enable STAR key Keypad locking Password to lock unlock SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password Web Access Mode Disable SSH Web Keypad Restrict mode Lockout Duration Us Innovative IP Voice amp Video Configures the access control for the users to configure from keypad Menu There are three different options e Unrestricted All the options can be accessed in keypad Menu e Basic settings only The SIP option under Phone submenu and Network Upgrade UCM Detect and Factory Reset options under System submenu will not be available in LCD Menu e Constraint Mode The phone will require administration password to change the Network Upgrade and Factory Reset options under System submenu and SIP option under Phone submenu as well The default setting is Unrestricted If set to Yes the keypad can be locked by pressing and holding the STAR key for
73. ss in Value field Record This option is for Recording calls Enter Line key description in Description filed and the recorded extension number in Value field Please make sure whether your VOIP provider supports this feature before using it Assigns a function to the corresponding softkeys GXP2140 GXP2160 supports 3 configurable softkeys GXP2130 supports 3 configurable softkeys The first and last softkeys are reserved for Exit More functionality The key mode options are Speed Dial Select the Account to dial from And enter the Speed Dial number in GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 50 of 81 ADMINISTRATION GUIDE Multi Purpose Key Only for GXP2130 GXP2160 Extension Boards Only for GXP2140 D ue Innovative IP Voice amp Video the Value field to be dialed Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured Speed Dial number using account 2 Voice Mail Select Account and enter the Voice Mail access number in the Value field Call Return The last answered calls can be dialed out by using Call Return The Value field should be left blank Also this option is not binding to the account and the call will be returned based on the account with the last answered call Intercom Select Account and enter the extension number in
74. support firmware Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http www solarwinds com products freetools free tftp server aspx http tftpd32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the phone to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the phone End users can also choose to download a free HTTP server from http httod apache org or use Microsoft IIS web server GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 79 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 80 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Ge Innovative IP Voice amp Video CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as
75. system time on the phone system GUI and Phone service status Core dump file that could be downloaded for troubleshooting purpose GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 30 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video ACCOUNTS PAGE DEFINITIONS Table 8 Account Page Definitions Account x gt General Settings Account Active Account Name SIP Server Secondary SIP Server Outbound Proxy BLF Server SIP User ID Authenticate ID Authenticate Password Name Voice Mail User ID Show Account Name Only This field indicates whether the account is active The default setting is Yes The name associated with each account to be displayed on the LCD The URL or IP address and port of the SIP server This is provided by your VolP service provider ITSP The URL or IP address and port of the SIP server This will be used when the primary SIP server fails IP address or Domain name of the Primary Outbound Proxy Media Gateway or Session Border Controller It s used by the phone for Firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution Optional server for BLF Busy Lamp Field feature The BLF feature allows a user to monitor the real time status of another user User account information provided by your VoIP service provider ITSP
76. t 1 minute to log in again BLUETOOTH Bluetooth is a proprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security GXP2140 GXP2160 supports Bluetooth Class 2 of version 2 1 On GXP2140 GXP2160 users could GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 71 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video connect to cellphones supporting Bluetooth via hands free mode or use Bluetooth headset for making calls To connect to a Bluetooth device turn on GXP2140 GXP2160 s Bluetooth radio first The first time when using a new Bluetooth device with the GXP2140 GXP2160 pair the device with the phone so that both devices know how to connect securely to each other After that users could simply connect to a paired device Turn off Bluetooth if it s not used Bluetooth related settings are under GXP2140 GXP2160 s LCD Menu gt System gt Bluetooth For more details on Bluetooth features please refer to http www grandstream com gxp2140 bluetooth white paper pdf GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 72 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video PACKET CAPTURE GXP2130 GXP2140 GXP2160 is embedded with packet capture function on firmware 1 0 4 10 or greater The related options are under Maintenance
77. t is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M4 1 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the nth iteration of the weekday 1st Sunday 3 Tuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the First Sunday of April to the 1st Sunday of November Configures the date display format on the LCD The following formats GXP2130 GXP2140 GXP2160 FIRMWARE VERSION 1 0 4 16 GXP2130 GXP2140 GXP2160 Page 47 of 81 ADMINISTRATION GUIDE tream Innovative IP Voice amp Video are supported e yyyy mm dd 2012 07 02 e mm dd yyyy 07 02 2012 e dd mm yyyy 02 07 2012 e dddd MMMM dd Friday October 12 e MMMM dd dddd October 12 Friday The default setting is yyyy mm dd Configures the time display in 12 hour or 24 hour format on the LCD The default setting is in 12 hour format Seitings gt Web Service Configures to enable or disable weather update on the phone The Enable Weather Update default setting is Yes If set to No the weather information screen will not show Time Display Format Configures weather city code for the phone to look up the weather information The default setting is Automatic and the weather City Code information will be obtained based on the I
78. t should ONLY be used if it s required by your ITSP The IP address or Domain name of the STUN server STUN resolution STUN Server results are displayed in the STATUS page of the Web GUI Only non symmetric NAT routers work with STUN Configures to turn on off the public mode for hot desking feature The default setting is No Seitings gt Call Features Configures a User ID extension to dial automatically when the phone is Off hook Auto Dial off hook The phone will use the first account to dial out The default setting is No Public Mode If configured when the phone is on hook it will go off hook after the Off hook Timeout timeout in seconds The default value is 30 seconds The valid range is from 10 to 60 Bypass Dial Plan Through Enable Disable the dial plan check while dialing through the call history Call History and Directories and any phonebook directories The default setting is No Disable Call Waiting Disables the call waiting feature The default setting is No Disables the call waiting tone when call waiting is on The default setting Disable Call Waiting Tone ner is No Disable Busy Tone on Disable the busy tone heard in the handset when call is disconnected GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 43 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Remote Disconnect Disable Direct IP Call Use Quick IP Call mode Disable Conference Disable in call DTMF Display Enab
79. tatus for the SIP account it will display Yes No with Green Red background Status gt Network Status Global unique ID of device in HEX format The MAC address will be used SIP Registration MAC Address for provisioning and can be found on the label coming with original box and on the label located on the back of the device IP Setting The configured address type DHCP Static IP or PPPoE IPv4 Address The IPv4 address obtained on the phone IPv6 Address The IPv6 address obtained on the phone Subnet Mask The subnet mask obtained on the phone Gateway The gateway address obtained on the phone DNS Server 1 The DNS server address 1 obtained on the phone GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 29 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE DNS Server 2 PPPoE Link Up NAT Type ream Innovative IP Voice amp Video The DNS server address 2 obtained on the phone PPPoE connection status The type of NAT connection used by the phone Status gt System Info Product Model Part Number Software Version System Up Time System Time Service Status Core Dump Product model of the phone Product part number e Boot boot version number e Core core version number e Base base version number e Prog program version number This is the main firmware release number which is always used for identifying the software system of the phone System up time since the last reboot Current
80. thod Configure a valid URL for TFTP or HTTP HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs There are two ways to setup a software upgrade server The LCD Keypad Menu or the Web Configuration Interface UPGRADE VIA KEYPAD MENU Follow the steps below to configure the upgrade server path via phone s keypad menu e Press MENU button and navigate using Up Down arrow to select System e Inthe System options select Upgrade e Enter the firmware server path and select upgrade method The server path could be in IP address format or FQDN format e Select Start Provision option and press the Select soft key e A warning window will be prompt for provision confirmation Press YES soft key to start upgrading provisioning immediately When upgrading starts the screen will show upgrading progress When done you will see the phone restarts again Please do not interrupt or power cycle the phone when the upgrading process is on SHORTCUT OF UPGRADE AND PROVISION VIA KEYPAD MENU When GXP phone is in idle state user could press HOLD key and RIGHT navigation key together to trigger provision functions Similarly phone will pop up reboot banner while idle if user presses HOLD key and LEFT navigation key together After the provision or reboot banner pops up on LCD screen user could press YES NO soft key to confirm cancel the action GXP2130 GXP2140 GXP2160 GXP
81. tings are useful in the STUN Server scenario e STUN Server Under Settings gt General Settings enter a STUN Server IP or FQDN that you may have or look up a free public STUN Server on the internet and enter it on this field If using Public IP keep this field blank e Use Random Ports It is under Settings gt General Settings This setting depends on your network settings When set to Yes it will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXPs are behind the same NAT If using a Public IP address set this parameter to No e NAT Traversal It is under Accounts X gt Network Settings Default setting is No Enable the device to use NAT traversal when it is behind firewall on a private network Select Keep Alive Auto STUN with STUN server path configured too or other option according to the network setting GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 65 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE ream Innovative IP Voice amp Video This page intentionally left blank GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 66 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Innovative IP Voice amp Video WEATHER UPDATE To customize GXP2130 GXP2140 GXP2160 to display weather information for the preferred city users could go to web GUI gt Settings gt Web Service page and enter the city code in the following options Web Service G
82. tp www grandstream com support faq qnu qpl GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 6 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Ge Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2130 GXP2140 GXP2160 Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 4 16 e Added support to configure phone s MPK from phone GUI SETTINGS PAGE DEFINITIONS FIRMWARE VERSION 1 0 4 15 e Added option to configure to always use the prefix for BLF Call pickup ACCOUNTS PAGE DEFINITIONS e Added option to send SUBSCRIBE to Broadsoft server to obtain Call Park Notifications ACCOUNTS PAGE DEFINITIONS e Added option to send credentials before being challenged by the server MAINTENANCE PAGE DEFINITIONS e Added user name and password options for HTTP HTTPS server authentication for phonebook XML downloading PHONEBOOK PAGE DEFINITIONS e Added option to enable disable the dial plan check while dialing through the call history and any phonebook directories SETTINGS PAGE DEFINITIONS e Added option to enable disable the busy tone heard in the handset when call is disconnected remotely SETTINGS PAGE DEFINITIONS e Added XML Application support SETTINGS PAGE DEFINITIONS e Added Direct IP Call support on MPK and Phonebook SETTINGS PA
83. ult setting is Auto Caller ID Display Controls whether the Privacy header will present in the SIP INVITE message or not whether the header contains the caller info When set to Default the Privacy Header will show in INVITE only when Huawei IMS special feature is on If set to Yes the Privacy Header will always show in INVITE If set to No the Privacy Header will not show in INVITE The default setting is Default Use Privacy Header Controls whether the P Preferred Identity Header will present in the SIP INVITE message The default setting is default the P Preferred Identity Use P Preferred Identit Header will show in INVITE unless Huawei IMS special feature is on If set Kee to Yes the P Preferred Identity Header will always show in INVITE If set to No the P Preferred Identity Header will not show in INVITE Add Auth Header on To define whether authorization Header will be added on initial REGISTER Initial REGISTER from the first REGISTER The default setting is No Account x gt SIP Settings gt Advanced Features For Shared Call Appearance phone must send a SUBSCRIBE request for the line seize event package whenever a user attempts to take the shared line off hook Line Seize Timeout is the line seize event expiration timer The default value is 15 seconds The valid range is from 15 to 60 Line Seize Timeout Configures the eventlist BLF URI on the phone to monitor the extensions
84. undancy and fail over Sample Applications Weather currency GMI available for advanced custom application development HD audio Yes both on handset and speakerphone Base Stand Yes allow 2 angle positions Wall Mountable Yes Qos Layer 2 808 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level passwords MD5 and MD5 sess based authentication AES based secure configuration file SRTP TLS 802 1x media access control Multi language English Arabic Chinese Croatian Czech Dutch German French Hebrew Hungarian Italian Japanese Korean Polish Portuguese Russian Slovenia Spanish Turkish Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or encrypted XML configuration file Power amp Green Energy Efficiency Universal power adapter included Input 100 240V Output 12V 1A Integrated Power over Ethernet 802 3af Max power consumption 6W Physical Dimention 222mm W x 210mm L x 93mm H Unit weight 0 98kg Package weight 1 62kg Temperature and 32 104F 0 40 C 10 90 non condensing Humidity Package Content GXP2160 phone handset with cord base stand universal power supply network cable Quick Start Guide Compliance FCC Part15 Class B EN55022 ClassB EN61000 3 2 EN61000 3 3 EN55024 EN60950 1 AS NZS CISPR22 Class B GXP2130 GXP2140 GXP2160 FIRMWAR
85. up The default setting is No Choose whether or not to display non xmpp contacts associated with the Broadsoft IM amp P user Non xmpp contacts will not display a presence or status message The default setting is No NETWORK PAGE DEFINITIONS Table 10 Network Page Definitions Network gt Basic Settings Internet Protocol IPv4 Address Type DHCP Host name Option 12 DHCP Vendor Class ID Option 60 PPPoE Account ID PPPoE Password PPPoE Service Name IPv4 Address Subnet Mask Gateway DNS Server 1 DNS Server 2 Selects Prefer IPv4 or Prefer IPv6 The default setting is Prefer IPv4 Allows users to configure the appropriate network settings on the phone to obtain IPv4 address Users could select DHCP Static IP or PPPoE By default it is set to DHCP Specifies the name of the client This field is optional but may be required by some Internet Service Providers Used by clients and servers to exchange vendor class ID The default setting is Grandstream GXP2130 Grandstream GXP2140 Grandstream GXP2160 Enter the PPPoE account ID Enter the PPPoE Password Enter the PPPoE Service Name Enter the IP address when static IP is used Enter the Subnet Mask when static IP is used for IPv4 Enter the Default Gateway when static IP is used for IPv4 Enter the DNS Server 1 when static IP is used for IPv4 Enter the DNS Server 2 when static IP is used for IPv4 GXP2130 GXP21
86. ut use Primary IP or Backup IP x to send SIP message if at least one of them are not empty Phone will try to use Primary IP first After 3 tries without any response it will switch to Backup IP x and then it will switch back to Primary IP after 3 re tries If SIP server is already an IP address phone will use it directly even User Configured IP is selected This parameter configures whether the NAT traversal mechanism is activated Users could select the mechanism from No STUN Keep alive UPnP Auto or VPN The default setting is No If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is Full Cone Restricted Cone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep alive Configure this to be No if an outbound proxy is used STUN cannot be used if the detected NAT is symmetric NAT Set this to VPN if OpenVPN is used A SIP Extension to notify the SIP server that the phone is behind a Proxy Require NAT Firewall Do not configure this parameter unless this feature is supported on the SIP server Account x gt SIP Settings gt Basic Settings If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a Us
87. w password for web GUI access as User This field is case sensitive Enter the new User password again to confirm The current admin password is required for setting a new admin password Set new password for web GUI access as Admin This field is case sensitive Enter the new Admin password again to confirm Maintenance gt Upgrade and Provisioning Firmware Upgrade and Provisioning XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Always Authenticate Before Challenge Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Specifies how firmware upgrading and provisioning request to be sent Always Check for New Firmware Check New Firmware only when F W pre suffix changes Always Skip the Firmware Check The default setting is Always Check for New Firmware The password for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP HTTPS server The password for the HTTP HTTPS server Only applies to HTTP HTTPS If enabled the phone will send credentials before being challenged by the server The default setting is No Allows users to choose the firmware upgrade method TFTP HTTP or HTTPS The default setting is HTTP Defines the server path for the firmware server It could be different from the configuration server for provisioning
88. well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the New Password in the Web GUI gt Maintenance gt Web Access page gt Admin Password For a detailed parameter list please refer to the corresponding firmware release configuration template When the GXP2130 GXP2140 GXP2160 boots up or reboots it will issue a request to download a configuration XML file named cfgxxxxxxxxxxxx xml followed by a file named cfgxxxxxxxxxxxx where XXXXXXXXXXXX IS the MAC address of the phone i e cfg000b8201 02ab xml and cfg000b820102ab If the download of cfgxxxxxxxxxxxx xml file is not successful the provision program will download a generic cfg xml file The configuration file name should be in lower case letters For more details on XML provisioning please refer to http www grandstream com general gs provisioning guide public pdf GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 81 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GU
89. ys voicemail message information in the format below new messages all messages urgent messages all urgent messages Preference Preference sub menu includes the following options Do Not Disturb GXP2130 GXP2140 GXP2160 GXP2130 GXP2140 GXP2160 Page 20 of 81 FIRMWARE VERSION 1 0 4 16 ADMINISTRATION GUIDE Un Innovative IP Voice amp Video Enables disables Do Not Disturb on the phone e Star Key Lock Turns on off keypad lock feature and configures keypad lock password The default keypad lock password is null If user enabled Star Key lock without configuring password user can unlock keypad by holding key 4 seconds and pressing OK button e Sounds o Ring Tone Configures different ring tones for incoming call o Ring Volume Adjusts ring volume by pressing left right arrow key e Appearance o Active LCD Brightness Adjusts active LCD brightness by pressing left right arrow key o Idle LCD Brightness Adjusts idle LCD brightness by pressing left right arrow key o Screensaver Enable Disable Screensaver o Screensaver Timeout Configures the minutes of idle before the screensaver activates Valid range is 3 to 6 e Language and Input o Display Language Selects the language to be displayed on the phone s LCD Users could select Automatic for local language based on IP location if available By default it is Auto o Default Input Selection Selects the Input mode from Multi Tap and Shiftable By default it is Multi

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