User manual 308 SL
Contents
1. Step Action Reaction When you hear the call waiting tone Trin Trin while conversation 1 Lift handset Dial tone i 2 Dial 15 7 NN Confirmation tone Option 1 3 Hang up Step Action Reaction 1 Dial Flash 7 The camped call is being picked Note where NN is Global Memory Location No where corresponding up and 1 party gets Music on external telephone number to be dialed is stored Hold 2 Dial Flash 8 Talk to 1 party and 2 party gets Music on Hold 1 1 1 1 I 1 I 1 1 1 I 1 1 1 I 1 I I I 1 1 I 1 I 1 1 I I I 1 1 I 1 1 1 1 I I 1 1 1 1 I I 1 1 1 1 1 1 1 1 1 Lift handset Dial tone The transferring extension becomes free after using this feature The call gets I I 1 1 I I I 1 1 1 1 I 1 1 1 I 1 I 1 1 1 1 I 1 I 1 1 1 I 1 I 1 1 1 1 I 1 I 1 1 1 1 I 1 1 1 I 1 I 1 1 1 1 L CREATIVE TELECOM PVT LTD 11 CREATIVE TELECOM PVT LTD 12 User Manual Magic 308 SL Option 2 Step Action Reaction 1 Finish the 1 call and hang up The camped call will immediately ring at your extension 2 While ringing lift handset Talk to the camped party Call Parking a To Park a Call This feature enables the user to free his extension from the present call This feature also helps the receiving extension to park hold the call in case it is not possible2. The system permits any extension to be defining as an operator Operator extension can be called by a single digit code Step Action Reaction 1 Lift the handset Dial tone 2 Dial 9 Operator extension will start ringing wait for reply Important First Hardware Port is Operator Extension by default CREATIVE TELECOM PVT LTD 3 User Manual Magic 308 SL To Make an External Call Right dependent Any extension can talk to any external party by dialing the desired P amp T access code Step Action Reaction 1 Lift the handset Dial tone 2 Dial0 Wait for P amp T dial tone Ea Dial desired external Telephone Wait for reply Number Note Extension can pick the CO lines by dialing individual P amp T access code 20 21 To Make an External Call Through LCR While using LCR to make an external call the procedure is as below Reaction Dial tone EPABX will automatically dial the external number after picking up the corresponding P amp T line 3 Wait for reply Step Action 1 Lift the handset 2 Dial 89 NNNN Note Where NNNN is the external number to be dialed To Hold A Line One can hold a conversation extension or trunk by the following procedure for onward activities as call consult call transfer call parking or conference Reaction Confirmation tone for few seconds while the other
3. To view the SMDR details on PC you just need to connect the EPABX system with PC through a serial cable RS232 Now connect the same COM port with HyperTerminal Settings of Communication Port Parameter Value Baud Bate 9600 Data Bit 8 Stop Bit i 1 Parity None Flow Control None Now the PC is ready to take the SMDR details from EPABX Give the SMDR programming commands from first extension as explained in programming manual For Example to take all buffer details From master extension Dial 90 CREATIVE TELECOM PVT LTD 21 User Manual Magic 308 SL External Music on Hold When an extension user talking with external party and subseguently putting them on hold the external party will listen music You can connect your system with any external music source such as FM receiver CD player Walkman or any standalone music source through a jack provided in the system Remote Maintenance This feature allows your authorised service center dealer to maintain your EPABX from any remote location Call Budgetin Any extension user can be restricted upto a fix amount of budget for any type of outgoing calls It can be refresh by the system automatically by weekly forth weekly or by monthly Outgoing Call Control The system can control your outgoing call by alerting you while you are making any outgoing calls a Beeps on Trunk Calls The system can provide the beeps after a predefined time interval for incoming o
4. i i i i i i i i L L CREATIVE TELECOM PVT LTD 23 CREATIVE TELECOM PVT LTD 24
5. Step Action Reaction iN Lift handset Dial tone 2 Dial 17 T NN Confirmation tone 3 Hang Up Note Where T is 0 All Calls 1 Only External Calls 2 Only Internal Calls NN 00 99 is Global Memory Location where external number Mobile Landline is stored Cancellation of ECF Step Action Reaction 1 Lift handset Dial tone 2 Dial 17 Confirmation tone 3 Hang Up ECF is cancelled Brokers Call It may some times be reguired to talk to two parties one by one while keeping other party on Music On Hold Step Action Reaction 1 While talking to 1 party 1 party gets Music on Hold Dial Flash amp 2 party number Listen for ring back tone Wait for reply 2 Talk to 2 Party 1 Party on Hold 3 Dial Flash 8 2 Party on Hold Talk to 1 Party 4 Repeat step 3 to toggle between Talk to alternate party 1 amp second party 5 Hang up to finish the Calls get disconnected conversation Change Personal Password You should keep your personal password secret to avoid any chances of misuse and keep on changing it from time to time CREATIVE TELECOM PVT LTD 17 User Manual Magic 308 SL Step Action Reaction 1 Lift handset Dial tone 2 Dial 1 PPPP NNNN Confirmation tone Now your NNNN personal Password is changed to new Password NNNN Note Whe
6. Trunk Tk 22 i 8 Auto Call Back on Busy Extension HF 1 i i i 9 Auto Call Back on No Reply HF 1 Extension User Name i 10 Auto Call Back on Trunk HF 1 i i i ll Setting of Self Alarms 11 X HH MM Number i i Cancellation of self alarms 11 i i 30 i 12 Call Forwarding 12 X Ex 31 i Call Forward Cancellation 12 i i i 13 Boss Secretary Enable 120 Ex 32 i Boss Secretary Cancellation 212 i i 33 i 14 Call Privacy on off 13 1 0 34 i 15 Do Not Disturb on off 14 1 0 i i i 16 Setting of Hotline 35 i Hotline to extension 15 Ex i i 36 i Hotline to Trunk 15 TK i Hotline to External Number 15 7 NN i i 37 i Hotline Cancellation 15 i 17 Call Pick up within group 8 i i i Call Pick up out of group 7 Ex i 18 Call Parking HF i i i Pick up Call Park from same extension 90 i Pick up Call Park from another extension 9 Ex i i i 19 Personal Speed Memory i Store number in personal memory 16 N TK TN HF i i i Dialing from personal memory 6rN i 20 Dialing from Global memory 7 NN i i i 21 Day Night Mode Setting 95 PPPP M i 22 Dynamic Call Control 19 T PPPP C i i i 23 Change Personal Password 1 PPPP NNNN NNNN 24 Walking Class of Service 17 Ex PPPP HF i 25 Call waiting on P amp T gt HF 12 i i i 26 External Call Forwarding ECF 17 T NN i Cancellation of ECF 17 i i i
7. extension you set for hotline gets ring and you get ring back tone If an external number is set for hotline then by just lifting the handset the external number is dialed Step Action Reaction 1 Lift the handset Dial tone 2 Dial 8 to pick up the call Talk to the calling party ringing at the another extension of same group OR a Hotline to Extension Step Action Reaction 1 Lift handset Dial tone 3 Dial 7 Extn No to pick up Talk to the calling party 2 Dial 15 Extn No Confirmation tone the call Hinge at the another 3 Hang up extension of other group b Hotline to Trunk Call Camp On Step Action Reaction This feature allows an extension user to transfer calls even to a busy extension 2 Dial 15 Trunk Access Code Confirmation tone transferred camped on to the busy extension The busy extension gets call 3 Hang up waiting tone and can attend the camped call after the completion of the present call c Hotline to Trunk Group Step Action Reaction Step Action Reaction 1 Transfer a call to desired Busy tone 1 Lift handset Dial tone extension 2 Dial 15 8 G Confirmation tone 2 Hang up Your extension becomes free and 3 Hang up call is camped on to called extension Note Where G 0 1 2 is Trunk Group no d Hotline to External Number To Pick Up Camped Call
8. party gets MUSIC ON HOLD Step Action 1 During conversation Hook Flash Note Hook Flash again to retrieve the call on hold or call will automatically come back after 20 seconds CREATIVE TELECOM PVT LTD 4 Call Consult This enables you to talk to other extension while first party is put on HOLD and cannot listen your conversation User Manual Magic 308 SL Step Action Reaction 1 During Conversation Confirmation tone for few Hook Flash seconds while the other party gets MUSIC ON HOLD 2 Dial another Extension Number Wait for reply and Consult with 2 party 3 Hook Flash again to retrieve 1 Talk with 1 Party party amp release o party Emergency Reporting Some times you may reguire that one should attend you urgently and you would like not to loose any time to search any person The facility EMERGENCY REPORTING can be used for this purpose as by dialing a 3 digit code The four pre assigned extensions start ringing as per program Any ringing extension user who lifts the handset is connected to the caller Step Action Reaction 1 Lift handset Dial tone 2 Dial 100 Four pre assigned extensions extension group 0 will start ring Listen for ring back tone Start conversation as the call is answered by any one of the 4 extensions Call Transfer HF Extension Any internal or external call received origin
9. stored in your personal memory bank just by pressing 2 digit code Step Action Reaction 1 Lift handset Dial tone 2 Dial 6 N The external number stored in the particular memory location will be dialed automatically 3 Wait for entire number to be Wait for reply dialed Note Where N is 0 to 9 Personal Memory Location number Dialing From Global Memory Bank You can dial the external telephone numbers stored in GLOBAL memory bank just dialing by a 3 digit code respective of your extension status for direct outward dialing Step Action Reaction 1 Lift handset Dial tone 2 Dial 7 NN The external number stored in the particular memory location will be dialed automatically 3 Wait for entire number to be Wait for reply dialed Note Where NN is 00 to 99 Global Memory Location number CREATIVE TELECOM PVT LTD 14 User Manual Magic 308 SL Conference Right Dependent You can establish 3 party conferences among two internal and one external party Step Action Reaction 1 Make conversation with a party Wait for reply from extension B external and transfer it to another extension B 2 While talking to extension B Dial Flash Flash Now all the 3 parties you extension B and external party are in conference Note Where B is any extension DAY NIGHT Mode Setting You can set the system
10. to receive the incoming P amp T calls in different modes in day and night The different modes for day and night for different junction lines can be set and it is illustrated in PROGRAMMING MANUAL Once this is done all the trunks incoming call modes can be changed by either manually or automatically From Extension 30 only Step Action Reaction 1 Lift handset Dial tone 2 Dial 95 ABCD M Confirmation tone 3 Hang up System Mode is set Note Where ABCD is Personal Password of extension 30 Mis 0 Night Mode 1 Day Mode 2 Auto Mode Walking Class Of Service This feature allows an extension user to use his own extension facilities from another extension From Any Another Extension Step Action Reaction il Lift handset Dial tone 2 Dial 18 Ex PPPP Flash Confirmation Dial tone 3 Dial desired number Wait for reply Note Where Ex is your own Extension number PPPP is your Personal Password CREATIVE TELECOM PVT LTD 15 User Manual Magic 308 SL Master Cancellation of Features The system allows user to cancel few features by just dialing by a 2 digit code Step Action Reaction 1 Lift the handset Dial tone 2 Dial 1 Confirmation tone 3 Hand up Call forwarding Call Privacy DND Hotline and Alarms Features canceled Dynamic STD LOCAL CALL Control amp Auto Locking The system offers a very uniq
11. to transfer the received call to the desired extension Step Action Reaction 1 During the conversation Confirmation tone Dial Flash 2 Hang Up Your extension becomes free to receive make new calls Note If the called extension does not pick up the call within 1 2 minutes the call will come back by itself whenever the parking extension gets free b Pickup Parked Call Step Action Reaction 1 _ Left the Handset Dial tone 2 Dial 4 90 Pick up the parked call c Pickup Parked Call By other Extension Step Action Reaction 1 Left the Handset Dial tone 2 Dial 9 Extn No on which Pick up the parked call the call is parked Personal Speed Dialing Personal Memory Bank This feature enables every extension to create its own personal memory Bank Directory of 10 numbers The codes for this Bank Directory is of two digits from 60 to 69 CREATIVE TELECOM PVT LTD 13 User Manual Magic 308 SL a To store Numbers in Personal Memory Bank Step Action Reaction f Lift handset Dial tone 2 Dial 16 N TK TN Flash Confirmation tone 3 Hang Up The number is stored Note Where N is 0 to 9 personal memory location number TK is Trunk Access Code 0 20 21 TN is Telephone number to be stored b Dialing From Personal Memory Bank You can dial the external telephone numbers
12. tone 4 Dial P amp T Access Code You will get into Conversation Automatic Call Back On Busy Extension If the called extension is found busy or not answering this feature automatically connects this call as soon as the called extension gets free or pick up the handset Step Action Reaction 1 Dial the extension number Busy tone 2 Dial Flash 1 Confirmation tone 3 Hang up As soon as called extension becomes free both extensions will starts ringing 4 While ringing lift handset Ring back tone wait for reply CREATIVE TELECOM PVT LTD 7 User Manual Magic 308 SL Automatic Call Back On No Reply If the called extension is not answering this feature automatically connects this call as soon as the called extension picks up the handset Step Action Reaction 1 Dial the extension number Ring back tone but extension not responding 2 Dial Flash 1 Confirmation tone As soon as called extension picks up the handset your extension will starts ringing 3 Hang up 4 While ringing lift handset Talk to the called extension Automatic Call Back On Busy Trunk Line If all trunk lines are found busy on dialing a trunk access code this features alerts the user as soon as the trunk line get free Step Action Reaction 1 Dial trunk access code Busy tone 2 Dial Flash 1 Confirmation tone 3 Hang up As soon as the desired trunk li
13. Confirmation tone 2 Dial 12 X Extn No to which Confirmation tone 3 Hang up Feature Cancelled calls are to be diverted Call Privacy Right Dependent This feature protects an extension from monitoring by any other extension during subsequent calls Note Where X is the type of forwarding 0 All calls 1 Only trunk calls 2 Only Internal Calls 3 All calls only on busy To Enable Call Privacy 5 Only internal calls only on busy 1 Lift the handset Dial tone z 6 All calls only on no answer 2 Dial 131 Confirmation tone 7 Only trunk calls only on no answer 3 Hang up You are in CALL PRIVACY 8 Only internal calls only on no answer To Cancel Call Privacy To Cancel Call Forwarding Step Action Reaction Step _ Action Reaction 1 Lift the handset Dial tone 1 Lift the handset Dial tone _ 2 Dial 130 Confirmation tone 2 Dial 12 Confirmation tone 3 Hang up You are out of CALL PRIVACY 3 Hand up Call forwarding canceled Do Not Disturb BOSS SECRETARY System Any Extension can receive all its incoming internal or external call through any other extension The first extension becomes BOSS while second extension This feature protects a extension from being called However the extension user can call others acts as SECRETARY All incoming call for BOSS will land at SECRETARY To
14. Enable DND extension while only SECRETARY is able to call the BOSS and transfer the Step Action Reaction calls to him 1 Lift the handset Dial tone 2 Dial 141 Confirmation tone 3 Hang up You are in DND Mode 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 i 4 Only trunk calls only on busy i Step Action Reaction 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 I L CREATIVE TELECOM PVT LTD 9 CREATIVE TELECOM PVT LTD 10 User Manual Magic 308 SL User Manual Magic 308 SL To Cancel DND e To Cancel Hot Line Step Action Reaction Step Action Reaction 1 Lift the handset Dial tone 1 Lift handset Dial tone 2 Dial 140 Confirmation tone 2 Dial 15 Confirmation tone 3 Hang up You are out of DND Mode 3 Hang up Setting of Hotline Call Pick Up If any extension is ringing this feature allows user to receive the call at his This facility enables you to set hotline with an extension or even an external extension without physically moving to that particular ringing extension number After using this facility as soon as you lift the handset the
15. User Manual Magic 308 SL User Manual Magic 308 SL Distinctive Features 40 Direct Inward Dialing DID 19 41 Direct Outward System Access DOSA 19 42 Dialed Number Information DNI 20 43 Calling Line Information CLI 20 44 Serial Port PC Connectivity 20 45 External Music on Hold 22 46 Remote Maintenance 22 47 Call Budgeting 22 48 Outgoing Call Control 22 49 Least Cost Routing 22 50 CLI Based Incoming Routing 22 QUICK REFERENCE CHART 23 INDEX SI No Features Detail Page No 1 Extension to Extension Call 3 2 Internal Extension Group Dialing 3 3 Operator Call 3 4 To Make an External Call 4 5 To Make an External Call through LCR 4 6 To Hold A Line 4 7 Call Consult 5 8 Emergency Reporting 5 9 Call Transfer 5 10 Redial 6 11 Auto Redial 6 12 Barge In on Busy Extension 7 13 Barge In on Busy Trunk Line 7 14 Automatic Call Back on Busy Extension 7 15 Automatic Call Back on No Reply 8 16 Automatic Call Back on Busy Trunk Line 8 17 Self Alarms 8 18 Cancellation of Self Alarms 9 19 Call Forwarding 9 20 Boss Secretary System 9 21 Call Privacy 10 22 Do Not Disturb 10 23 Setting of Hot Line 11 24 Call Pick Up 12 25 Call Camp On 12 26 To Pick up Camped C
16. all 12 27 Call Parking 13 28 Personal Speed Dialing 13 29 Dialing From Global Memory Bank 14 30 Conference 15 31 Day Night Mode Setting 15 32 Walking Class Of Service 15 33 Master Cancellation of Features 16 34 Dynamic STD Local Call Control amp Auto Locking 16 35 External Call Forwarding 17 36 Brokers Call 17 37 To Change Personal Password 17 38 Incoming Trunk Line Queuing 18 39 Call Waiting on P amp T 18 CREATIVE TELECOM PVT LTD CREATIVE TELECOM PVT LTD User Manual Magic 308 SL EXTENSION FEATURES Extension To Extension Call Right dependent One extension can speak to another extension directly by dialing the desired extension number Step Action Reaction 1 Lift the handset Dial tone 2 Dial Extension number wait for Speak when called party answers ring back tone Note In case the called extension is busy or no reply use call back facility Internal Extension Group Dialing The system can have multiple extension groups which can be call by their own group access code One group can have maximum 4 extensions On dialing any extension group all extension in that group will start ringing as per predefined pattern Step Action Reaction 1 Lift the handset Dial tone 2 Dial 5 G Listen for the ring back tone amp wait for replay Note where G 0 7 is Extension Group Number Operator Call
17. ated at any extension can be transferred from that extension to any other extension Step Action Reaction 1 During Conversion Confirmation tone Hook Flash 2 Dial the extension number to Wait for the response call which you want to transfer the Note There are two options available while transferring a call CREATIVE TELECOM PVT LTD User Manual Magic 308 SL Option 1 Step Action Reaction 1 On transferring a call Ring back tone 2 Hang up to transfer the call or Call is transferred Announce the call and hang up Option 2 Step Action Reaction 1 On transferring a call Busy tone 2 Hang up or hook flash to take Call is camped on to called busy the call back extension Redial Any extension can repeatedly dial the last number dialed on P amp T lines without pressing all the numbers again Step Action Reaction 1 Disconnect the Line if external number found busy 2 Lift the handset Dial tone will be redialed automatically Kindly wait for the ring back or busy tone Auto Redial If any dialed external number found busy then the system allows you to dial that number repeatedly itself The external number will be dialed for a predefined redial count and after every predefined wait time Step Action Reaction 1 Lift the handset Dial tone Dial trunk access code P amp T Dial tone Wait
18. call call can be extended for next 120 seconds by dialing DOSA call can be disconnected any time by dialing otherwise the call will be disconnected after 120 seconds automatically CREATIVE TELECOM PVT LTD 20 User Manual Magic 308 SL Dialed Number Information DNI When ever you ask your operator to dial any external number the external number dialed by operator will be displayed on your telephone set when the call is being transferred to you It can be displayed at any transferred extension Calling Line Information CLD The System identifies the caller Caller s telephone number is displayed on the LCD of the telephone instrument This enables the user to be prepared before answering the call The Caller s telephone number is also stored in the Incoming SMDR buffer of the system It appears in the incoming SMDR report The system senses the digits sent by the PSTN during the ringing phase It sends this information to the landing station operator along with the ringing signal The telephone number of the caller is displayed on the LCD of the telephone instrument The system also stores this information in its memory When the operator calls to an extension the system sends this information to the transferred extension Serial Port PC Connectivity The System can be connected to PC through Serial Port From serial port you can take the call SMDR details in out to your PC and can save the data for future use How to Do
19. for response Keep handset off hook till you get ring back tone 2 3 Dial desired external number 4 If found busy Dial flash 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 The last number dialed on P amp T i 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Important After getting ring back tone dial Flash to avoid further retries 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 i nity ae Dial 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 L CREATIVE TELECOM PVT LTD 6 User Manual Magic 308 SL Barge In on Busy Extension Right Dependent If some extension is found busy this feature allows the calling extension to get in to the conversation of the busy extension Step Action Reaction li 1 Dial extension number Busy tone 2 Disconnect the phone 3 Lift the Handset Dial tone 4 Dial Extension number You will get into Conversation Barge In on Busy Trunk Line Right Dependent If a trunk is found busy this feature allows the calling service extension to get in to the conversation of the busy trunk Step Action Reaction 1 Dial P amp T Access Code Busy tone 2 Disconnect the phone 3 Lift the Handset Dial
20. irectly with the help of voice massages without the help of operator This feature reduces traffic burden on the operator calls are transfer faster which saves the caller s time Freguent callers can reach desired extensions by dialing the extension number or extension group number How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system gives beeps to the caller During after beeps caller can dial the desired extension number or extension group number only in DTMF If the caller dials a valid number in DTMF and the called extension number is free then the called extension starts ringing In cases If The external caller does not dial any number in DTMF or the external caller dials an invalid busy extension number Then The call will be transferred to the operator group by itself If The extension number dialed is valid and free but remains unanswered for 20 seconds Then System will transfer the call to operator group itself and caller will be on hold Direct Outward System Access DOSA DOSA allows the user to use the system resources for making any outgoing calls from outside of the office This feature is mostly used to make long distance calls STD ISD System offers two types of DOSA calls Restricted DOSA In restricted DOSA user is only authorised to dial the external number
21. ne gets free you will get ring on your extension to alert you 4 While ringing lift handset P amp T Dial tone 5 Dial the desired external telephone number Wait for reply Self Alarms The extension user can set independent alarms at their extension in one of the following modes Step Action Reaction 1 Lift handset Dial tone 2 Dial 11 T HH MM Confirmation tone 3 Hang up Note Where T is Type of Alarms 1 Same Day Alarm 2 Daily Alarm 3 Five Day Week Alarm 4 Six Day Week Alarm 5 Duration Alarm HH is 00 23 Hours in 24 hours format MM is 00 59 Minutes CREATIVE TELECOM PVT LTD 8 User Manual Magic 308 SL User Manual Magic 308 SL Cancellation of Self Alarm To Enable Boss Secretary Feature Form BOSS Extension Step 7 GaU Reaction Step Action Reaction 1 Lift handset Dial tone Dial 11 Confirmation tone 1 Lift the handset Dial tone 3 H 2y Dial 120 Extn No Confirmation tone ang up Secretary extension number Call Forwarding This feature allows an extension to forward his calls at any other extension To Cancel Boss Secretary Feature Form BOSS Extension To Enable Call Forwarding Step Action Reaction Step Action Reaction 1 Lift the handset Dial tone 1 Lift the handset Dial tone 2 Dial 12
22. re PPPP Default 1111 is Old Password NNNN is New Password Important If you forget your Personal Password then it can be Reset only from System Programming Incoming Trunk Line Queuing This feature enables the user to handle more than one incoming calls When extension is busy with one call then he gets a warning tone of second call landing on him The warning tone sound Trin Trin will continue till the user attends it or the caller disconnects Note Normally this feature is useful for defining an operator for the system In order to make best use of this feature use call transfer call camp on or call parking facilities to attend to second waiting call Call waiting Offered By P amp T If you are having call waiting facility on your trunk line s it can be used at extension also The difference between the procedure on direct P amp T line and by extension of the EPABX is illustrated below On Direct P amp T Line Step Action Reaction 1 During conversation with 1 Call waiting tone Party 2 Dial Flash 2 Talk to 2 Party 1 Party on Hold On Extension Phone Step Action Reaction 1 During conversation with 1 Call waiting tone Party 2 Dial Flash 12 Talk to 2 Party 1 Party on Hold CREATIVE TELECOM PVT LTD 18 User Manual Magic 308 SL DISTINCTIVE FEATURES Direct Inward Dialing DID This unigue feature allows any external caller to access any extension d
23. ue facility to all extension users to completely prevent misuse of STD LOCAL Call from their extension A 4 digit personal Password is provided to all extensions which is initially 1111 By using this password you can control your status for direct outward dialing and moreover you can change the password any time To Lock Your Extension For Direct Outward Dialing D O D Step Action Reaction 1 Lift handset Dial tone 2 Dial 19 T PPPP C Confirmation tone 3 Hang up Note Where PPPP is Personal Password of Extension T is Type of Locking 0 Immediate Locking 1 Delay Locking After 5 Minutes 2 After Single Call Locking C is Class of Service 0 All Calls Allowed 1 STD Calls Allowed 2 All LOCAL Calls Allowed 3 LOCAL Calls Allowed 95 Barred 4 LOCAL Allowed 95 amp Mobile Calls Barred 5 Intercom Only Example If you want to lock your extensions after 5 minutes Dial 19 1 11115 This will lock your extension after 5 minutes to COS 5 Intercom only To open your extension COS permanently Dial 1901111 0or 19111110 This will open your extension for COS 0 All Calls Allowed if predefined by system programming CREATIVE TELECOM PVT LTD 16 User Manual Magic 308 SL External Call Forwarding ECF This feature allows you to receive your external call as well as internal calls on your mobile or outside landline number To Enable ECF
24. utgoing calls b Call Disconnection After Beeps The system can be programmed for automatic call disconnection for incoming outgoing calls after predefined beep counts Least Cost Routin Now a days several landline mobile service provider offering attractive schemes for outgoing calls Magic 308SL system is so intelligent that it pick the cheaper P amp T line according to the number dialed by the user If user having different P amp T lines from different service provider then after programming the system for LCR feature user no need to pick the selective line for dialing a particular number on a particular P amp T line System will pick the line automatically depend on the dialed number CLI Based Incoming Routing Creative Magic 308 SL can automatically divert the incoming calls to desired extension by identify the caller The caller is identifying by the CLI detected at P amp T line Using this feature you can divert the incoming call form your home directly to your extension CREATIVE TELECOM PVT LTD 22 User Manual Magic 308 SL Ouick Reference Chart Personal Record User Manual Magic 308 SL l i i i i i i i i i i i i 1 Operator Call 9 i 2 Emergency Reporting 100 i i i Call Transfer EM P amp T Access Code Telephone Number i 4 Redial E i i 20 i 5 Auto Redial HF 5 21 i 6 Barge in Extension Ex i i i 7 Barge in
25. which is stored in system global memory The caller wants to access the global memory must know the extension number and personal password of the extension number authorised to use global memory CREATIVE TELECOM PVT LTD 19 User Manual Magic 308 SL Open DOSA In open DOSA user can access any P amp T line connected to EPABX and can dial desired telephone number he wish to reach However the caller must know the extension number with the personal password of the extension number which is authorised to use open DOSA How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system gives beep tone to the caller During after beep tones system waits for digits dialed by the caller only in DTMF Now Dial PPPP Ex Where PPPP is the personal password of the extension Ex Now you will get silent Now For Restricted DOSA Dial 7 NN Where NN is the Global Memory Location in which the external number to be dialed is stored Note You can set the External Call Forwarding ECF Number of your extension by this feature To set ECF Dial 17 NN Where NN is the Global Memory Location in which the External Call Forwarding Number is stored For Open DOSA Dial TK Tel No Where TK is Trunk access code 0 20 21 Tel No is external telephone number to be dialed Important During DOSA
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